مهندس مكافحة حرائق

<p><h4>Overview of the role:</h4> <p>Ensuring overall customer satisfaction by providing excellent service experience with optimum operational cost.</p> <h4>What you will do:</h4> <p><strong>Description of accountability:</strong></p> <ul> <li>Manage AMC service to the customers.</li> <li>Provide timely periodic service to customers.</li> <li>Ensure assets are regularly maintained, reducing the risk of unexpected breakdowns or downtime.</li> <li>Coordinate with customers, technicians, and other team members to attend and resolve complaints within the prescribed timeframe.</li> <li>Update the progress of work to the customer and other relevant parties.</li> </ul> <p><strong>Business development:</strong></p> <ul> <li>Ensure 95% of customers are retained.</li> <li>Generate new AMC business.</li> <li>Generate revamp business.</li> </ul> <p><strong>Quality perspective:</strong></p> <ul> <li>Maintain service at the highest quality level with zero repetition.</li> <li>Raise and discuss recurring failures with OEM and line managers.</li> <li>Monitor the performance of team members and encourage them to improve and take bigger responsibilities by guiding or suggesting.</li> </ul> <p><strong>Others:</strong></p> <ul> <li>Spare parts planning and forecasting.</li> <li>Raise parts requests and ensure timely issuance to the team.</li> <li>Keep track of pending parts and review with the parts team for arrangement.</li> <li>Ensure returns of defective parts to the store within 3 days of repair.</li> <li>Keep track of returns and review weekly with the team.</li> <li>Escalate pending parts older than 7 days to superiors.</li> </ul> <h4>Required skills to be successful:</h4> <ul> <li>Customer-focused approach with quality orientation.</li> <li>Effective communication and coordination skills.</li> <li>Problem-solving and analytical ability.</li> <li>Ability to manage multiple priorities and meet deadlines.</li> </ul> <h4>What equips you for the role:</h4> <ul> <li>Diploma or graduation in mechanical engineering or relevant field.</li> <li>10-15 years of experience in commercial and industrial air-conditioning systems.</li> <li>Strong knowledge of commercial and industrial HVAC systems.</li> <li>Experience in installation, testing, commissioning, operation, maintenance, and troubleshooting of HVAC systems, including chillers, package units, AHUs, FAHUs, DX systems, VRF systems, and associated controls.</li> <li>Proficiency in written and spoken English.</li> <li>Good customer handling skills.</li> <li>Valid Oman driving license.</li> </ul> <h4>About Al-Futtaim Retail</h4> <p>Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa, and Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE, and Toys R Us in the Middle East, and the Inditex Group of Brands (Zara, Mango, Bershka, and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion and food options.</p> <p>Most recently, we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q. We aim to continue to be agile and adaptive to our markets with new launches and further development. To achieve this, we recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce, which includes over 100 nationalities across 12 countries. Join us today and make a difference.</p></p><p></p>

<p><h4>Overview of the role:</h4> <p>Ensuring overall customer satisfaction by providing excellent service experience with optimum operational cost.</p> <h4>What you will do:</h4> <p><strong>Description of accountability:</strong></p> <ul> <li>Manage AMC service to the customers.</li> <li>Provide timely periodic service to customers.</li> <li>Ensure assets are regularly maintained, reducing the risk of unexpected breakdowns or downtime.</li> <li>Coordinate with customers, technicians, and other team members to attend and resolve complaints within the prescribed timeframe.</li> <li>Update the progress of work to the customer and other relevant parties.</li> </ul> <p><strong>Business development:</strong></p> <ul> <li>Ensure 95% of customers are retained.</li> <li>Generate new AMC business.</li> <li>Generate revamp business.</li> </ul> <p><strong>Quality perspective:</strong></p> <ul> <li>Maintain service at the highest quality level with zero repetition.</li> <li>Raise and discuss recurring failures with OEM and line managers.</li> <li>Monitor the performance of team members and encourage them to improve and take bigger responsibilities by guiding or suggesting.</li> </ul> <p><strong>Others:</strong></p> <ul> <li>Spare parts planning and forecasting.</li> <li>Raise parts requests and ensure timely issuance to the team.</li> <li>Keep track of pending parts and review with the parts team for arrangement.</li> <li>Ensure returns of defective parts to the store within 3 days of repair.</li> <li>Keep track of returns and review weekly with the team.</li> <li>Escalate pending parts older than 7 days to superiors.</li> </ul> <h4>Required skills to be successful:</h4> <ul> <li>Customer-focused approach with quality orientation.</li> <li>Effective communication and coordination skills.</li> <li>Problem-solving and analytical ability.</li> <li>Ability to manage multiple priorities and meet deadlines.</li> </ul> <h4>What equips you for the role:</h4> <ul> <li>Diploma or graduation in mechanical engineering or relevant field.</li> <li>10-15 years of experience in commercial and industrial air-conditioning systems.</li> <li>Strong knowledge of commercial and industrial HVAC systems.</li> <li>Experience in installation, testing, commissioning, operation, maintenance, and troubleshooting of HVAC systems, including chillers, package units, AHUs, FAHUs, DX systems, VRF systems, and associated controls.</li> <li>Proficiency in written and spoken English.</li> <li>Good customer handling skills.</li> <li>Valid Oman driving license.</li> </ul> <h4>About Al-Futtaim Retail</h4> <p>Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa, and Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE, and Toys R Us in the Middle East, and the Inditex Group of Brands (Zara, Mango, Bershka, and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion and food options.</p> <p>Most recently, we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q. We aim to continue to be agile and adaptive to our markets with new launches and further development. To achieve this, we recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce, which includes over 100 nationalities across 12 countries. Join us today and make a difference.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Chanel est une entreprise indépendante qui croit en la liberté de la création, cultive le potentiel humain et s'engage activement pour avoir un impact positif dans le monde.</p><br><p><span>L'activité Parfums Beauté affirme sa singularité à travers une promesse : celle de révéler la beauté de chaque femme dans ce qu'elle a de plus singulier à travers son Parfum, son Maquillage et ses produits de Soin.</span></p><br><p><span><span>Nous recherchons un(e) Chef de projet HSE &amp; Continuity dans le cadre d'un remplacement de congés maternité. </span></span></p><br><p><u><b>Missions</b></u></p><br><p>Vous serez intégré(e) à la Direction Global Qare de la division Chanel Parfums Beauté, vous participez à la mise en oeuvre des référentiels Sécurité – Environnement – Continuité d’Activité (HSE&amp;CONTINUITY) applicables aux activités de développement, production, stockage et expédition des produits de Chanel et applicables à l’ensemble des sites impliqués dans ces activités. Vous assurez la conformité de ces référentiels aux exigences réglementaires et internes définis dans la Ligne Directrice 01 et participez à l’amélioration continue permanente de ces systèmes.<br>Vous participez à/ou pilotez des projets transverses d’amélioration continue en collaboration avec l’ensemble des marchés de Chanel, les métiers de la Direction/division et des autres divisions ainsi que des organisations professionnelles.</p><br><p>Système<br>Assurer la mise en oeuvre des systèmes de management HSE&amp; CONTINUITY. Rédiger et mettre à jour les lignes directrices associées de votre périmètre en partenariat avec les différentes parties intéressées ;</p><br><p>Animer le système global HSE&amp; CONTINUITY et en être le garant, notamment par des processus de veilles réglementaires et par le pilotage de la performance (KPI et gouvernance).</p><br><p>Pilotage des projets<br>Déployer la feuille de route HSE&amp; CONTINUITY ;<br>Piloter en partie, ou totalement, les projets qui vous sont affectés dans le respect des coûts et délais prévus;<br>Evaluer les performances et actions d’amélioration associées à ces projets.</p><br><p><br>Auditeur (HSE&amp;CONTINUITY et/ou RSE), si vous y êtes habilité<br>Coordonner le déploiement de la politique d’audit interne/auto-inspection et externe ;<br>Animer le processus d’audit externe et participer à leur réalisation ;<br>Animer le processus d’audit interne/auto-inspection et participer à leur réalisation ;<br>Piloter et suivre les plans d’action associés ;<br>Veiller à la diffusion et à l’enregistrement des rapports d’audit.</p><br><p>Processus d’amélioration continue<br>Améliorer de façon continue les pratiques, processus et outils, notamment via la gestion des évènements HSE&amp; CONTINUITY (anomalies, déviation, écart d’audit, Change Control, …) ;<br>Être force de proposition en termes d’amélioration continue.</p><br><p>Informatique<br>Gérer des outils informatiques. Être l’expert métier des applications IT du périmètre HSE&amp; CONTINUITY ;<br>Documenter et réaliser les tests métier nécessaires à la validation des systèmes ;<br>Piloter les demandes d’évolutions métier.</p><br><p><br>Coordination / Animation<br>Organiser et encadrer des formations / présentations ;<br>Cultiver une culture HSE&amp; CONTINUITY spécifique à CHANEL Parfums Beauté ;<br>Animer les synergies avec les équipes HSE&amp; CONTINUITY sites et les marchés ;<br>Participer à des groupes de travail interprofessionnels au sein d’associations ;<br>Participer à la dynamique d’équipe et contribuer aux objectifs généraux. Piloter des sujets transverses dans des domaines divers ;<br>Vous êtes amené à réaliser, à la demande, toutes tâches nécessaires au bon fonctionnement du service.</p><br><p><u><b>Compétences professionnelles</b></u></p><br><p>Bac +5 ans scientifique (HSE / chimie / agro / biologie / pharmacie / cosmétologie ou assimilés) ;<br>HSE&amp;CONTINUITY : 1 à 5 ans d’expérience dont minimum 1 an en industrie (agro-alimentaire, pharmaceutique ou cosmétique, automobile…).</p><br><p><u><b>Compétences personnelles</b></u></p><br>Capacités d'analyse et de synthése<br>Exigence, rigueur et organisation<br>Curiosité, esprit d'ouverture<br><span><span>Capacité d’adaptations à des environnements et interlocuteurs différents</span></span><br>Travail d’équipe, capacité d’écoute et aisance relationnelle<br>Capacité d’influence<br>Leadership<br> </div>