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<p><h4>The opportunity</h4> <p>Due to the school’s continued growth, we are seeking to appoint an inspiring teacher of maths to start in August 2026. For the right candidate, there may also be an opportunity to undertake the role of acting head of department as maternity cover.</p> <p>The successful candidate will be able to make a significant contribution in helping establish the maths department for Cheltenham Muscat as the best in the city. This is an excellent opportunity for a strong teacher to become part of the team that will establish Cheltenham Muscat as the leading school in Oman.</p> <p>The school provides teachers with excellent opportunities for career progression and the chance to live and work in a stunning part of the Middle East.</p> <h4>The school</h4> <p>Cheltenham Muscat opened in September 2021 and is Oman’s first, premium, British school, for boys and girls aged 3 to 18. Set on an outstanding state-of-the-art campus, students and teachers at Cheltenham Muscat benefit from world-class facilities for both academic and co-curricular learning as well as strong support from our partner school Cheltenham College, who have been providing exceptional education for students for over 180 years.</p> <h4>The person</h4> <p>We are looking for a committed teacher who is passionate about their work and motivated by the opportunity to inspire our wonderful students. The successful candidate will have high expectations of themselves and their students, both in the classroom and beyond, with a positive outlook and the ability to build strong relationships with all members of our school community.</p> <p>Please note that candidates must have at least 3 full years of relevant teaching experience in order to obtain a work permit to teach in Oman.</p> <h4>Person specification</h4> <ul> <li>Commitment to high standards, inclusive education and high expectations of all students.</li> <li>Ability to inspire colleagues and pupils.</li> <li>Commitment to raising the achievement and standards of pupils.</li> <li>A good team player.</li> <li>Able to work positively and effectively with students, parents, outside agencies and colleagues.</li> <li>Holding a bachelor’s degree in the relevant subject area.</li> <li>Ability to show good cultural understanding and differentiation between students from various backgrounds and ability.</li> <li>Exemplary communication skills in English, both verbal and written.</li> <li>High level interpersonal skills.</li> </ul> <h4>Job description</h4> <h4>School values and ethos</h4> <ul> <li>To actively promote the school’s vision and values through participation in all areas of school life.</li> <li>To support the school’s commitment to provide all-round outstanding education for students.</li> <li>To always set high expectations, which inspire, motivate and challenge students.</li> <li>To have the highest aspirations for all students, both in and out of the classroom.</li> <li>To offer excellent pastoral care for all students.</li> <li>To respect and support Omani culture.</li> </ul> <h4>Safeguarding responsibilities</h4> <ul> <li>To comply with all safeguarding policies and procedures and ensure that any safeguarding concerns are reported in line with policy.</li> <li>To demonstrate a personal commitment to safeguarding and wellbeing.</li> <li>To engage fully in all safeguarding training as required.</li> </ul> <h4>Curriculum development, planning and review</h4> <ul> <li>Have in place a detailed and thorough scheme of work with details of topics to be covered as well as clear aims and objectives.</li> <li>To ensure that curriculum planning is broad, balanced and challenging.</li> <li>To ensure that long term, medium term and short-term planning is complete in accordance with the school’s curriculum policy.</li> <li>To work with senior leaders to ensure that an academically challenging curriculum is taught.</li> <li>Seek opportunities for cross-curricular links, for instance through jointly organised educational visits or project work and incorporate Project Earthlings objectives where appropriate.</li> </ul> <h4>Teaching and learning</h4> <ul> <li>To deliver a broad, balanced and relevant curriculum.</li> <li>To facilitate high quality learning, providing students the opportunity to achieve their potential.</li> <li>To deliver well-planned, engaging and creative lessons, ensuring the needs of all students are met.</li> <li>To ensure lessons in the department are differentiated appropriately, using approaches that enable every student to access the learning and make excellent progress.</li> <li>To demonstrate excellent subject knowledge.</li> <li>To set students challenging targets and to draw upon varied strategies, resources and technologies to support students in achieving them.</li> <li>Supporting the pastoral team as a form tutor.</li> </ul> <h4>Assessment</h4> <ul> <li>To follow school procedures for assessing, recording and reporting on children’s achievements and to use this information effectively to convey progress in report writing and record keeping.</li> <li>To provide students with regular written and oral feedback and encourage them to reflect and respond to their feedback.</li> <li>To evaluate all academic data gathered in order to inform curriculum adaptation and ensure that learning is personalised for each student.</li> <li>To plan and implement intervention strategies for those students identified as underperforming.</li> </ul> <h4>School and subject promotion</h4> <ul> <li>To participate fully in the CHM co-curricular and school activity programme.</li> <li>To attend specific marketing events such as open days at the reasonable direction of the principal.</li> </ul> <h4>Professional standards</h4> <ul> <li>To attend assemblies, parents’ evenings, school functions and other staff meetings as directed by the senior leadership team.</li> <li>To recognise the importance of being an exemplary role model to all children within the school.</li> <li>To maintain high standards of professional behaviour in accordance with the school ethos, including timekeeping and personal presentation.</li> <li>To take personal responsibility for evaluating and reflecting upon your teaching in order to continually develop and improve your practice.</li> <li>To always maintain professional and productive relationships with colleagues.</li> <li>To fulfil any reasonable additional responsibilities as requested by the executive principal.</li> </ul> <h4>Package details</h4> <p>The post attracts a competitive salary and benefits package appropriate for the experience, skills and personal circumstances of the successful candidate and will include:</p> <ul> <li>A competitive, annual tax-free salary.</li> <li>An end of service gratuity payment.</li> <li>Start and end of contract flights.</li> <li>Annual return flight allowance.</li> <li>Tuition fee concession at Cheltenham Muscat (if applicable).</li> <li>Medical insurance.</li> <li>Visa costs.</li> </ul> <h4>How to apply</h4> <p>After considering the details of the candidate information pack, job description and person specification, complete all sections of the application form including the supporting statement that sets out your interest in this position, how you meet the requirements of the role and your ambitions for the school.</p> <p>Any submission without a completed Cheltenham Muscat application form will not be considered.</p> <p>Shortlisted candidates will be notified and interviews arranged accordingly. Cheltenham Muscat reserves the right to appoint before the closing date and early application is therefore advised.</p> <h4>Safeguarding and privacy</h4> <p>Cheltenham Muscat is committed to safeguarding and promoting the welfare of children and expects all the staff to respect this commitment. The post is subject to applicants providing a satisfactory police clearance certificate from their home country that is less than three (3) months old. Three satisfactory professional references will also be required.</p> <p>If successful and if applicable, for visa purposes applicants will need to supply relevant degree certificates, university transcripts and proof of having been a ‘full time’ student. These documents will need to be attested by the Ministry of Foreign Affairs and Oman Embassy in the applicant’s home country. Our HR team can support applicants in completing this process.</p> <p>By applying to this post, you agree to your data being held and processed by Cheltenham Muscat and its affiliates. If you are appointed to the post you also agree to additional information, including sensitive data such as bank details and medical information, being held by Cheltenham Muscat and its affiliates.</p> <p>Applicants should also note that any offer of employment is subject to social media checks.</p> <p>At Cheltenham Muscat, we are committed to fostering a school community where every individual is treated with respect, dignity and fairness. We do not tolerate discrimination, harassment or bias of any kind, and actively promote equity and inclusion in all aspects of school life, including recruitment, teaching, learning and co-curricular activities. We celebrate diversity of background, perspective and experience, and are continuously working to ensure that our policies, practices and culture enable every member of our community - students, staff and families - to feel valued, supported and able to thrive.</p></p><p></p>

<p><h4>The opportunity</h4> <p>Due to the school’s continued growth, we are seeking to appoint an inspiring teacher of maths to start in August 2026. For the right candidate, there may also be an opportunity to undertake the role of acting head of department as maternity cover.</p> <p>The successful candidate will be able to make a significant contribution in helping establish the maths department for Cheltenham Muscat as the best in the city. This is an excellent opportunity for a strong teacher to become part of the team that will establish Cheltenham Muscat as the leading school in Oman.</p> <p>The school provides teachers with excellent opportunities for career progression and the chance to live and work in a stunning part of the Middle East.</p> <h4>The school</h4> <p>Cheltenham Muscat opened in September 2021 and is Oman’s first, premium, British school, for boys and girls aged 3 to 18. Set on an outstanding state-of-the-art campus, students and teachers at Cheltenham Muscat benefit from world-class facilities for both academic and co-curricular learning as well as strong support from our partner school Cheltenham College, who have been providing exceptional education for students for over 180 years.</p> <h4>The person</h4> <p>We are looking for a committed teacher who is passionate about their work and motivated by the opportunity to inspire our wonderful students. The successful candidate will have high expectations of themselves and their students, both in the classroom and beyond, with a positive outlook and the ability to build strong relationships with all members of our school community.</p> <p>Please note that candidates must have at least 3 full years of relevant teaching experience in order to obtain a work permit to teach in Oman.</p> <h4>Person specification</h4> <ul> <li>Commitment to high standards, inclusive education and high expectations of all students.</li> <li>Ability to inspire colleagues and pupils.</li> <li>Commitment to raising the achievement and standards of pupils.</li> <li>A good team player.</li> <li>Able to work positively and effectively with students, parents, outside agencies and colleagues.</li> <li>Holding a bachelor’s degree in the relevant subject area.</li> <li>Ability to show good cultural understanding and differentiation between students from various backgrounds and ability.</li> <li>Exemplary communication skills in English, both verbal and written.</li> <li>High level interpersonal skills.</li> </ul> <h4>Job description</h4> <h4>School values and ethos</h4> <ul> <li>To actively promote the school’s vision and values through participation in all areas of school life.</li> <li>To support the school’s commitment to provide all-round outstanding education for students.</li> <li>To always set high expectations, which inspire, motivate and challenge students.</li> <li>To have the highest aspirations for all students, both in and out of the classroom.</li> <li>To offer excellent pastoral care for all students.</li> <li>To respect and support Omani culture.</li> </ul> <h4>Safeguarding responsibilities</h4> <ul> <li>To comply with all safeguarding policies and procedures and ensure that any safeguarding concerns are reported in line with policy.</li> <li>To demonstrate a personal commitment to safeguarding and wellbeing.</li> <li>To engage fully in all safeguarding training as required.</li> </ul> <h4>Curriculum development, planning and review</h4> <ul> <li>Have in place a detailed and thorough scheme of work with details of topics to be covered as well as clear aims and objectives.</li> <li>To ensure that curriculum planning is broad, balanced and challenging.</li> <li>To ensure that long term, medium term and short-term planning is complete in accordance with the school’s curriculum policy.</li> <li>To work with senior leaders to ensure that an academically challenging curriculum is taught.</li> <li>Seek opportunities for cross-curricular links, for instance through jointly organised educational visits or project work and incorporate Project Earthlings objectives where appropriate.</li> </ul> <h4>Teaching and learning</h4> <ul> <li>To deliver a broad, balanced and relevant curriculum.</li> <li>To facilitate high quality learning, providing students the opportunity to achieve their potential.</li> <li>To deliver well-planned, engaging and creative lessons, ensuring the needs of all students are met.</li> <li>To ensure lessons in the department are differentiated appropriately, using approaches that enable every student to access the learning and make excellent progress.</li> <li>To demonstrate excellent subject knowledge.</li> <li>To set students challenging targets and to draw upon varied strategies, resources and technologies to support students in achieving them.</li> <li>Supporting the pastoral team as a form tutor.</li> </ul> <h4>Assessment</h4> <ul> <li>To follow school procedures for assessing, recording and reporting on children’s achievements and to use this information effectively to convey progress in report writing and record keeping.</li> <li>To provide students with regular written and oral feedback and encourage them to reflect and respond to their feedback.</li> <li>To evaluate all academic data gathered in order to inform curriculum adaptation and ensure that learning is personalised for each student.</li> <li>To plan and implement intervention strategies for those students identified as underperforming.</li> </ul> <h4>School and subject promotion</h4> <ul> <li>To participate fully in the CHM co-curricular and school activity programme.</li> <li>To attend specific marketing events such as open days at the reasonable direction of the principal.</li> </ul> <h4>Professional standards</h4> <ul> <li>To attend assemblies, parents’ evenings, school functions and other staff meetings as directed by the senior leadership team.</li> <li>To recognise the importance of being an exemplary role model to all children within the school.</li> <li>To maintain high standards of professional behaviour in accordance with the school ethos, including timekeeping and personal presentation.</li> <li>To take personal responsibility for evaluating and reflecting upon your teaching in order to continually develop and improve your practice.</li> <li>To always maintain professional and productive relationships with colleagues.</li> <li>To fulfil any reasonable additional responsibilities as requested by the executive principal.</li> </ul> <h4>Package details</h4> <p>The post attracts a competitive salary and benefits package appropriate for the experience, skills and personal circumstances of the successful candidate and will include:</p> <ul> <li>A competitive, annual tax-free salary.</li> <li>An end of service gratuity payment.</li> <li>Start and end of contract flights.</li> <li>Annual return flight allowance.</li> <li>Tuition fee concession at Cheltenham Muscat (if applicable).</li> <li>Medical insurance.</li> <li>Visa costs.</li> </ul> <h4>How to apply</h4> <p>After considering the details of the candidate information pack, job description and person specification, complete all sections of the application form including the supporting statement that sets out your interest in this position, how you meet the requirements of the role and your ambitions for the school.</p> <p>Any submission without a completed Cheltenham Muscat application form will not be considered.</p> <p>Shortlisted candidates will be notified and interviews arranged accordingly. Cheltenham Muscat reserves the right to appoint before the closing date and early application is therefore advised.</p> <h4>Safeguarding and privacy</h4> <p>Cheltenham Muscat is committed to safeguarding and promoting the welfare of children and expects all the staff to respect this commitment. The post is subject to applicants providing a satisfactory police clearance certificate from their home country that is less than three (3) months old. Three satisfactory professional references will also be required.</p> <p>If successful and if applicable, for visa purposes applicants will need to supply relevant degree certificates, university transcripts and proof of having been a ‘full time’ student. These documents will need to be attested by the Ministry of Foreign Affairs and Oman Embassy in the applicant’s home country. Our HR team can support applicants in completing this process.</p> <p>By applying to this post, you agree to your data being held and processed by Cheltenham Muscat and its affiliates. If you are appointed to the post you also agree to additional information, including sensitive data such as bank details and medical information, being held by Cheltenham Muscat and its affiliates.</p> <p>Applicants should also note that any offer of employment is subject to social media checks.</p> <p>At Cheltenham Muscat, we are committed to fostering a school community where every individual is treated with respect, dignity and fairness. We do not tolerate discrimination, harassment or bias of any kind, and actively promote equity and inclusion in all aspects of school life, including recruitment, teaching, learning and co-curricular activities. We celebrate diversity of background, perspective and experience, and are continuously working to ensure that our policies, practices and culture enable every member of our community - students, staff and families - to feel valued, supported and able to thrive.</p></p><p></p>

<p><h4>About the company</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The Import Specialist for Oman is responsible for ensuring a seamless integration of retail and supply processes at store level. This role involves managing logistics operations to align supply and demand for optimal service levels at minimal costs. The specialist must efficiently handle imports and warehouse operations, supporting the store's stock availability for customers and optimizing the logistics across external warehouses. Key success factors include proactive management, strong partnerships with customs and logistics services, and maintaining high service levels while minimizing operational costs. The role requires collaboration with cross-functional teams to achieve business objectives and maintain brand standards.</p> <h4>What you will do</h4> <ul> <li>Control incoming containers by sea/road to IKEA Oman, ensuring adherence to supply setups.</li> <li>Possess full knowledge of customs/documentation processes in Oman and coordinate with authorities for product approvals and duty rates.</li> <li>Manage imports and exports by tracking article ranges and tariff codes.</li> <li>Plan for stock availability by prioritizing clearance and generating stock receipts (GRN) in systems.</li> <li>Ensure store stock availability to minimize local shortages and meet customer demand.</li> <li>Provide input on warehouse capacity needs to the GCC logistics manager three months in advance.</li> <li>Manage goods flow processes from external warehouse to store, ensuring checks for discrepancies and damages are conducted with immediate claims.</li> <li>Manage all import documentation and processes, ensuring coordination with suppliers and external warehouse planning based on capacity needs.</li> <li>Monitor and optimize the total supply chain costs by regularly evaluating partner communication and customer expectations.</li> <li>Lead logistics and goods flow department, working closely for highest goods availability at lowest possible cost.</li> <li>Secure warehouse prerequisites to support efficient range administration considering space dimensioning and goods allocation.</li> <li>Contribute to optimizing supply chain costs by monitoring customer expectations and communication processes.</li> <li>Maintain strong relations with local authorities, customs, and logistics partners.</li> <li>Ensure store stock availability to maximize sales and optimize goods flow productivity from external warehouses to stores.</li> <li>Collaborate with commercial teams to secure efficient goods flow and enhanced merchandising.</li> <li>Identify causes of recurring damages to minimize their reoccurrence in the future and optimize logistics capacity usage in the external warehouse.</li> <li>Actively contribute to creating and implementing the external warehouse business plan, ensuring proper execution of logistic actions.</li> <li>Ensure compliance with global and national solutions, routines, and working methods to enhance operational efficiency.</li> <li>Ability to manage a high-volume retail environment, ensuring flexibility, speed, and simplicity in operations.</li> <li>Analyze customer and brand feedback to improve service and implement global/national solutions, processes, and tools for warehousing.</li> <li>Contribute to environmental compliance and health and safety performance within the store.</li> <li>Work proactively to optimize goods flow operations contributing to profit & loss goals.</li> <li>Ensure timely clearance and delivery of containers as per agreements, coordinating necessary certificates and approvals.</li> <li>Monitor performance against global KPIs, ensuring timely actions and decisions align with business growth and long-term profitability.</li> <li>Control costs through lean, cost-conscious operations and active participation in budgeting plans based on sales forecasts.</li> <li>Engage in store logistics meetings to support and adapt to activity changes impacting warehousing processes and patterns.</li> <li>Provide an inspiring and motivating direction for co-workers, supporting their development and growth in line with IKEA values and business objectives.</li> <li>Recruit team members considering skills, motivations, and capabilities needed for achieving department goals.</li> <li>Empower team by delegating responsibilities and supporting personal development plans to achieve business and personal goals.</li> <li>Create an environment of trust, encouraging open feedback for continuous improvement.</li> <li>Ensure effective training for team members to coordinate and optimize goods flow operations.</li> <li>Maintain a living succession plan working with matrices and HR manager to prepare future organizational leaders.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Proficiency in MS Excel and other Microsoft Office programs.</li> <li>Strong communication skills in English, both written and verbal.</li> <li>Ability to work with schedules and maintain deadlines.</li> <li>Experience with planning, implementation, and monitoring of logistics operations.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Bachelor of commerce or equivalent degree.</li> <li>3-5 years of experience in logistics, supply chain, warehousing, local customs, and clearance processes.</li> <li>Proficient in MS Excel and other MS Office programs.</li> <li>Excellent written and verbal communication skills in English.</li> <li>Ability to work with deadlines and implement planned actions.</li> </ul> <h4>Additional information</h4> <p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p> <p>Before you click “apply”: please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.</p> <p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p></p><p></p>

<p>1. Operational Excellence • Ensure consistent execution of operations, product delivery, and customer service standards. • Monitor key business performance indicators and identify opportunities for improvement. • Drive operational efficiency and achievement of company targets. 2. Profitability & Financial Performance • Achieve budgeted and forecasted profit targets through effective cost control. • Monitor sales and financial performance across assigned locations. • Take corrective actions to improve profitability and business results. 3. Business Strategy & Operations • Set clear objectives and performance goals for all stores within the area. • Oversee daily operations and maximize productivity and efficiency. • Identify operational challenges and implement effective solutions. • Prepare and submit regular performance reports to senior management. 4. Customer Experience • Maintain and enhance customer service standards. • Ensure a consistently superior customer experience across all stores. • Monitor customer feedback and resolve complaints promptly and professionally. 5. People Management & Team Development • Lead by example and promote a positive, results-driven culture. • Coach, support, and develop store managers and leadership teams. • Empower employees to take ownership of customer service excellence. • Support recruitment, onboarding, training, and succession planning. • Build a skilled, motivated, and high-performing workforce. 6. Health, Safety & Compliance • Ensure compliance with health, hygiene, and safety standards. • Maintain adherence to company policies, procedures, and operational guidelines. • Conduct regular audits and ensure corrective actions are implemented. 7. Marketing & Menu Launches • Execute local store marketing initiatives to drive sales and brand awareness. • Coordinate and oversee successful menu launches across assigned locations. • Ensure operational readiness and compliance during new product introductions.</p><p>We are seeking an experienced, highly driven, and commercially focused Area Manager to lead and oversee multiple restaurant locations. The ideal candidate must have a proven track record in Casual Dining Restaurant operations, strong leadership capabilities, and the ability to drive sales growth, operational excellence, profitability, and exceptional guest experiences across all assigned outlets. Education: • Bachelor's Degree in Business Administration, Hotel & Hospitality Management, Operations Management, or a related field. Experience: • Current designation must be Area Manager overseeing multiple restaurant outlets. • Minimum 5 years of experience in an Area Manager / Multi-Unit Manager role. • Minimum 7 years of progressive experience in Casual Dining Restaurant Operations. • Candidates with experience outside the Casual Dining Restaurant sector will not be considered. • Hands-on experience with ERP systems, restaurant management platforms, and business analytics tools. • Demonstrated success in achieving and exceeding sales, operational, customer service, and profitability targets. Key Skills & Competencies: • Proven ability to lead, inspire, and develop high-performing restaurant management teams. • Strong commercial and financial acumen with expertise in budgeting, P&L management, cost control, and revenue optimization. • Excellent leadership, coaching, and performance management skills. • Strong analytical mindset with the ability to interpret KPIs and drive business improvements. • Exceptional problem-solving and decision-making capabilities in fast-paced operational environments. • Excellent communication, stakeholder management, and interpersonal skills. • Ability to effectively manage multiple locations while maintaining consistent operational standards. • Strong understanding of guest experience, service excellence, and brand standards. • Strategic thinker with a hands-on approach to execution and continuous improvement. • Highly organized, results-oriented, and capable of delivering under pressure. Preferred Candidate Profile: • Currently managing multiple outlets within a recognized Casual Dining Restaurant brand. • Demonstrated success in improving sales performance, operational efficiency, guest satisfaction, and profitability. • Passionate about people development, operational excellence, and delivering outstanding business results.</p>

<p>1. Operational Excellence • Ensure consistent execution of operations, product delivery, and customer service standards. • Monitor key business performance indicators and identify opportunities for improvement. • Drive operational efficiency and achievement of company targets. 2. Profitability & Financial Performance • Achieve budgeted and forecasted profit targets through effective cost control. • Monitor sales and financial performance across assigned locations. • Take corrective actions to improve profitability and business results. 3. Business Strategy & Operations • Set clear objectives and performance goals for all stores within the area. • Oversee daily operations and maximize productivity and efficiency. • Identify operational challenges and implement effective solutions. • Prepare and submit regular performance reports to senior management. 4. Customer Experience • Maintain and enhance customer service standards. • Ensure a consistently superior customer experience across all stores. • Monitor customer feedback and resolve complaints promptly and professionally. 5. People Management & Team Development • Lead by example and promote a positive, results-driven culture. • Coach, support, and develop store managers and leadership teams. • Empower employees to take ownership of customer service excellence. • Support recruitment, onboarding, training, and succession planning. • Build a skilled, motivated, and high-performing workforce. 6. Health, Safety & Compliance • Ensure compliance with health, hygiene, and safety standards. • Maintain adherence to company policies, procedures, and operational guidelines. • Conduct regular audits and ensure corrective actions are implemented. 7. Marketing & Menu Launches • Execute local store marketing initiatives to drive sales and brand awareness. • Coordinate and oversee successful menu launches across assigned locations. • Ensure operational readiness and compliance during new product introductions.</p><p>We are seeking an experienced, highly driven, and commercially focused Area Manager to lead and oversee multiple restaurant locations. The ideal candidate must have a proven track record in Casual Dining Restaurant operations, strong leadership capabilities, and the ability to drive sales growth, operational excellence, profitability, and exceptional guest experiences across all assigned outlets. Education: • Bachelor's Degree in Business Administration, Hotel & Hospitality Management, Operations Management, or a related field. Experience: • Current designation must be Area Manager overseeing multiple restaurant outlets. • Minimum 5 years of experience in an Area Manager / Multi-Unit Manager role. • Minimum 7 years of progressive experience in Casual Dining Restaurant Operations. • Candidates with experience outside the Casual Dining Restaurant sector will not be considered. • Hands-on experience with ERP systems, restaurant management platforms, and business analytics tools. • Demonstrated success in achieving and exceeding sales, operational, customer service, and profitability targets. Key Skills & Competencies: • Proven ability to lead, inspire, and develop high-performing restaurant management teams. • Strong commercial and financial acumen with expertise in budgeting, P&L management, cost control, and revenue optimization. • Excellent leadership, coaching, and performance management skills. • Strong analytical mindset with the ability to interpret KPIs and drive business improvements. • Exceptional problem-solving and decision-making capabilities in fast-paced operational environments. • Excellent communication, stakeholder management, and interpersonal skills. • Ability to effectively manage multiple locations while maintaining consistent operational standards. • Strong understanding of guest experience, service excellence, and brand standards. • Strategic thinker with a hands-on approach to execution and continuous improvement. • Highly organized, results-oriented, and capable of delivering under pressure. Preferred Candidate Profile: • Currently managing multiple outlets within a recognized Casual Dining Restaurant brand. • Demonstrated success in improving sales performance, operational efficiency, guest satisfaction, and profitability. • Passionate about people development, operational excellence, and delivering outstanding business results.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide guidance and support in monitoring compliance with project implementation plans to ensure efficient and effective resourcing for projects. Develop and recommend required changes to the policies, processes and systems for project implementation and support the monitoring of adherence to policies, procedures and systems. Support the implementation of digital tools and systems that enhance project monitoring, reporting, and decision-making. Support the resolution of contractual and commercial issues with consultants and contractors, ensuring protection of the company s interests. Review monthly, quarterly and annual performance reports as required to management and board of directors to facilitate decision-making. Provide support in defining and enhancing project objectives in alignment with the corporate objectives to ensure effective and efficient execution. Participate in the formulation of the long-term organizational strategy and business plan by providing inputs from project execution and studies . Participate in the development of technical specifications and scope of work and participate in negotiation of contract terms and conditions between the Company and the Consultants/contractors to ensure fairness and in the interest of the company and compliance to the Company s standard policies and procedures. Provide support and review in the finalisation of the budget for the department/section and monitor budget as required. Provide support and review in the preparation of business cases for deviations from budget/expenditures on unplanned activities. Formation of and leading teams as required for undertaking specific tasks identified by CPO. Lead and guide team by providing technical guidance, training and necessary growth opportunities to ensure that members are given the opportunity to be developed for higher-level roles. Develop positive relationships with key stakeholders, expand professional network of key personnel in the industry and sector to ensure cooperation and alignment to the company objectives and add brand value Receive feedback or attend to queries and issues from various departments within the company and stakeholders where applicable in order to provide solutions and overcome the challenges faced by OPWP Anticipate stakeholder concerns and manage expectations through transparent communication and proactive engagement strategies. Enhance the company s brand value and reputation by demonstrating professionalism, responsiveness, and strong leadership in stakeholder interactions. Provide guidance to develop the HSE standards of the company and adhere to them at all times. Review projects HSE performance and provide guidance to project team to take necessary actions to improve the HSE management during project development and implementation. Support the investigation of major HSE incidents and ensure effective implementation of corrective and preventive actions. Adhere to Company policies and procedures at all times. Advise and guide the team in the drafting of request for proposal for Consultants, liaising with the Procurement team for all critical approvals in order to release tenders on time and receive proposals from Bidders. Participate as and when required in the selection of consultants and contractors (where applicable) for projects and provide support in monitoring their performance against contract requirements. Analyse different options available for executing projects and the potential risks associated with the options. Recommend options that align with objectives with minimum potential risks. Provide guidance and support as required to facilitate the handover of projects to Contracts Management Department Provide support and strategic inputs when critical project issues arise and oversee the implementation of decisions aligned with meeting project and company objectives. Devise processes to share learning s from project development and implementation amongst the team members and throughout the organization to encourage a learning culture and develop better solutions in the future Provide guidance and support on the review of delay events, concurrency issues, and entitlement for extension of time (EOT).</p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 11,000 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world.</p><br><br><p>For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.</p><br><br> Context <br><p><span>The role will be responsible for reviewing, coordinating, monitoring, and supervising all MEP and power-related engineering activities across the project lifecycle, ensuring compliance with contract requirements, railway standards, safety regulations, quality expectations, and project schedules</span></p><br><br> Missions/Main Duties <br><ul><li>Review and monitor the design, installation, and commissioning of&nbsp;<em><span>MEP and power systems</span></em>for railway stations, depots, operation control buildings, maintenance facilities, and associated infrastructure.</li><li>Ensure contractor works comply with approved drawings, specifications, contract requirements, safety rules, and relevant railway and building standards.</li><li>Review and provide technical comments on design documents, shop drawings, material submittals, method statements, inspection requests, and testing and commissioning procedures.</li><li>Supervise and monitor site execution of electrical, mechanical, plumbing, drainage, HVAC, fire protection, lighting, earthing, and power distribution works.</li><li>Coordinate interfaces between MEP systems and other railway systems, including civil works, architectural finishes, trackwork’s, signaling, telecommunications, and operational systems.</li><li>Verify electrical load calculations, equipment sizing, cable routing, grounding systems, backup power arrangements, and power distribution layouts.</li><li>Support review of substation, switchgear, transformers, LV panels, emergency power, UPS, and related power infrastructure interfacing with station and building systems.</li><li>Monitor construction quality and ensure installations meet approved quality plans, inspection test plans, and project standards.</li><li>Participate in inspections, testing, commissioning, snagging, defect tracking, and final handover processes</li><li>Identify technical risks, construction issues, and interface conflicts, and recommend practical corrective actions.</li><li>Prepare progress reports, technical observations, non-conformance comments, and engineering review notes for PMC and client management.</li><li>Coordinate with the client, contractors, designers, authorities, operators, and other stakeholders to support timely decision-making and issue resolution.</li><li>Ensure compliance with&nbsp;health, safety, environmental,&nbsp;and&nbsp;railway operational safety&nbsp;requirements throughout project delivery.</li><li>Support value engineering, constructability reviews, and optimization initiatives where appropriate.</li></ul> Profile/Skills <br><ul><li><span>Bachelor’s degree in&nbsp;Electrical Engineering,&nbsp;Mechanical Engineering, or a related engineering discipline. Master’s degree is an advantage</span></li><li>Minimum 10 years <span>of relevant experience in railway project</span></li><li><span>Strong knowledge of building services and electrical power systems in infrastructure projects</span></li><li><span>Familiarity with railway station and depot MEP requirements</span></li><li><span>Understanding of relevant international and local codes, standards, and railway specifications</span></li><li><span>Ability to review technical submittals, drawings, calculations, and commissioning documents</span></li><li><span>Strong site supervision and construction monitoring capability</span></li><li><span>Good coordination skills across multidisciplinary teams and interfaces</span></li><li><span>Excellent written and verbal communication skills</span></li><li><span>Ability to identify risks, resolve technical issues, and support timely project delivery</span></li><li><span>Strong awareness of safety, quality, and compliance requirements</span></li></ul> <br><p>Systra is an equal opportunities company; this position is open to all applicants.</p><br><br> <br> Why SYSTRA? Read more <span> sur Why SYSTRA?</span> <br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat's local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.&nbsp;&nbsp;</p><br><p>We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily. Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.</p><br><br>Job Description<br><p><strong>Role Summary</strong></p><br><p>Leads end-to-end operational performance across the Local Shops ecosystem, owning vendor compliance, store fulfillment, assortment quality, and Shopper Cost (CPO) efficiency. Drives day-to-day execution across ground operations, workforce optimization, and cross-functional alignment with all the key stakeholders. Builds scalable processes and high-performing teams to sustain a data-driven, continuously improving operations culture.&nbsp;</p><br><p><strong>What's on your plate?</strong></p><br><p>Own operational performance across the Local Shops ecosystem</p><br><ul><li><p>Lead the day-to-day execution of the ground Operations.</p><br></li><li><p>Vendor Performance, and Store Operations teams to ensure service quality, efficiency, and operational readiness across all vendors and stores.</p><br></li></ul><p>Own Shopper Cost (CPO) efficiency &amp; workforce optimization</p><br><ul><li><p>Take full ownership of shopper cost performance by driving initiatives that optimize staffing, scheduling, productivity, and workload distribution to continuously improve Cost per Order (CPO) while maintaining service quality.</p><br></li></ul><p>Lead assortment availability &amp; parity</p><br><p>Oversee end-to-end assortment governance including:</p><br><ul><li><p>Accurate assortment scanning and new SKU onboarding.</p><br></li><li><p>Promo and price parity across platforms.</p><br></li><li><p>SFTP data accuracy and stock feeds reliability.</p><br></li><li><p>Efficient manual stock update processes by ground teams.</p><br></li><li><p>Drive initiatives to achieve and sustain high availability and assortment quality.</p><br></li></ul><p>Drive vendor operational performance &amp; compliance</p><br><ul><li><p>Ensure strong monitoring of vendor performance, vendor monitoring rules, compensations, fraud prevention, and operational compliance to protect business performance and customer experience.</p><br></li></ul><p>Optimize store fulfillment &amp; preparation efficiency</p><br><ul><li><p>Lead initiatives that improve in-store workflows across picking, packing, checkout, and dispatching to ensure optimal order readiness time and smooth rider pickup flow.</p><br></li></ul><p>Own cross-functional alignment with Logistics &amp; Commercial teams</p><br><ul><li><p>Partner closely with Logistics, Commercial, Campaigns, and Marketing to ensure:</p><br></li><li><p>Logistics models and prep-time strategies are optimized.</p><br></li><li><p>Vendor Monitoring Rules are properly configured.</p><br></li><li><p>Operational risks are proactively mitigated before impacting performance or growth.</p><br></li></ul><p>Lead operational planning, launches &amp; risk management</p><br><ul><li><p>Act as the central coordination point for campaigns, launches, and operational initiatives, ensuring full readiness, risk identification, and timely execution across all stakeholders.</p><br></li></ul><p>Build scalable processes &amp; develop high-performing teams</p><br><ul><li><p>Drive continuous improvement, automation, and process simplification while coaching team leads and strengthening a high-performance, data-driven operations culture.</p><br></li></ul><br>Qualifications<br><p><strong>What Did We Order ?</strong></p><br><ul><li><p>Operational &amp; Analytical Excellence - Strong understanding of key operations KPIs with the ability to translate data into actionable initiatives and drive continuous process improvement.</p><br></li><li><p>Leadership &amp; Stakeholder Management - Proven ability to lead cross-functional teams, collaborate with multiple stakeholders, balance commercial and operational priorities, and manage risks effectively.</p><br></li><li><p>Planning, Prioritization &amp; Execution - Strong decision-making, workforce planning, and multitasking capabilities with the ability to manage multiple initiatives in fast-paced environments.</p><br></li><li><p>Technical &amp; Data Tools Proficiency - Advanced Excel/Google Sheets skills and experience working with dashboards and data visualization tools and operational/inventory systems</p><br></li><li><p>Ownership &amp; Communication Skills - Highly organized, proactive, and results-driven with strong communication and presentation skills, comfortable operating in high-growth and rapidly changing environments.</p><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>Role Summary</strong></p><br><br><p>Leads end-to-end operational performance across the Local Shops ecosystem, owning vendor compliance, store fulfillment, assortment quality, and Shopper Cost (CPO) efficiency. Drives day-to-day execution across ground operations, workforce optimization, and cross-functional alignment with all the key stakeholders. Builds scalable processes and high-performing teams to sustain a data-driven, continuously improving operations culture.&nbsp;</p><br><br><p><strong>What's on your plate?</strong></p><br><br><p>Own operational performance across the Local Shops ecosystem</p><br><br><ul><li><p>Lead the day-to-day execution of the ground Operations.</p><br><br></li><li><p>Vendor Performance, and Store Operations teams to ensure service quality, efficiency, and operational readiness across all vendors and stores.</p><br><br></li></ul><p>Own Shopper Cost (CPO) efficiency &amp; workforce optimization</p><br><br><ul><li><p>Take full ownership of shopper cost performance by driving initiatives that optimize staffing, scheduling, productivity, and workload distribution to continuously improve Cost per Order (CPO) while maintaining service quality.</p><br><br></li></ul><p>Lead assortment availability &amp; parity</p><br><br><p>Oversee end-to-end assortment governance including:</p><br><br><ul><li><p>Accurate assortment scanning and new SKU onboarding.</p><br><br></li><li><p>Promo and price parity across platforms.</p><br><br></li><li><p>SFTP data accuracy and stock feeds reliability.</p><br><br></li><li><p>Efficient manual stock update processes by ground teams.</p><br><br></li><li><p>Drive initiatives to achieve and sustain high availability and assortment quality.</p><br><br></li></ul><p>Drive vendor operational performance &amp; compliance</p><br><br><ul><li><p>Ensure strong monitoring of vendor performance, vendor monitoring rules, compensations, fraud prevention, and operational compliance to protect business performance and customer experience.</p><br><br></li></ul><p>Optimize store fulfillment &amp; preparation efficiency</p><br><br><ul><li><p>Lead initiatives that improve in-store workflows across picking, packing, checkout, and dispatching to ensure optimal order readiness time and smooth rider pickup flow.</p><br><br></li></ul><p>Own cross-functional alignment with Logistics &amp; Commercial teams</p><br><br><ul><li><p>Partner closely with Logistics, Commercial, Campaigns, and Marketing to ensure:</p><br><br></li><li><p>Logistics models and prep-time strategies are optimized.</p><br><br></li><li><p>Vendor Monitoring Rules are properly configured.</p><br><br></li><li><p>Operational risks are proactively mitigated before impacting performance or growth.</p><br><br></li></ul><p>Lead operational planning, launches &amp; risk management</p><br><br><ul><li><p>Act as the central coordination point for campaigns, launches, and operational initiatives, ensuring full readiness, risk identification, and timely execution across all stakeholders.</p><br><br></li></ul><p>Build scalable processes &amp; develop high-performing teams</p><br><br><ul><li><p>Drive continuous improvement, automation, and process simplification while coaching team leads and strengthening a high-performance, data-driven operations culture.</p><br><br></li></ul><br>What you need to be successful<br><p><strong>What Did We Order ?</strong></p><br><br><ul><li><p>Operational &amp; Analytical Excellence - Strong understanding of key operations KPIs with the ability to translate data into actionable initiatives and drive continuous process improvement.</p><br><br></li><li><p>Leadership &amp; Stakeholder Management - Proven ability to lead cross-functional teams, collaborate with multiple stakeholders, balance commercial and operational priorities, and manage risks effectively.</p><br><br></li><li><p>Planning, Prioritization &amp; Execution - Strong decision-making, workforce planning, and multitasking capabilities with the ability to manage multiple initiatives in fast-paced environments.</p><br><br></li><li><p>Technical &amp; Data Tools Proficiency - Advanced Excel/Google Sheets skills and experience working with dashboards and data visualization tools and operational/inventory systems</p><br><br></li><li><p>Ownership &amp; Communication Skills - Highly organized, proactive, and results-driven with strong communication and presentation skills, comfortable operating in high-growth and rapidly changing environments.</p><br><br></li></ul><br>Who we are<br><p>Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat's local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. </p><br><br><p>We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily. Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Key Responsibilities </p><p><strong>Project Leadership</strong> Lead and manage all aspects of HVAC projects, ensuring alignment with company objectives and client expectations. Develop project plans that define scope, goals, deliverables, and timelines. </p><p><strong>Team Management</strong> Oversee and mentor project teams, fostering a collaborative environment to enhance productivity. Allocate resources effectively, ensuring the right personnel are assigned to tasks. <strong>Client Interaction</strong> Act as the primary point of contact for clients, maintaining strong relationships and ensuring their needs are met throughout the project lifecycle. Prepare and present project proposals, progress reports, and final deliverables to clients. </p><p><strong>Budgeting and Cost Control</strong> Develop and manage project budgets, ensuring costs are controlled and financial goals are met. Conduct regular budget reviews and cost analysis to identify and implement savings. </p><p><strong>Risk Management</strong> Identify potential project risks and develop mitigation strategies to minimize impacts on project delivery. Ensure compliance with health, safety, and environmental regulations. <strong>Quality Assurance</strong> Ensure that all HVAC installations comply with industry standards, local regulations, and client specifications. Conduct site inspections and oversee testing and commissioning activities. </p><p><strong>Documentation and Reporting</strong> Maintain accurate project documentation, including contracts, change orders, and correspondence. Provide regular updates to senior management on project status, challenges, and milestones. </p><p><strong>Continuous Improvement</strong> Stay current with industry trends, technologies, and best practices in HVAC project management. Implement lessons learned and improve processes for future projects. Project Progress monitoring (based on approved budget of the projects)</p><p> <strong>Main Role</strong> Project Planning Document Management Resource Allocation Other parties Engagement Budget Management Progress Monitoring Delivery &amp; Control Quality Assurance &amp; Control Project Closure </p><p><strong>Project Progress Monitoring</strong> Weekly (every Saturday) Progress reports from the projects (from supervisors) Updating Budget Control Sheets Escalation of MH variations Approving Project PRs and Pos Client enquires and preparing the response Handling issues raised by the client Proper Documentation of the issues raised by the client Maintaining the project files (hard and soft information) </p><p><strong>Invoicing </strong>Monthly invoicing (timeline as per approved budget). Making sure the project cost and invoicing cash flows are not in negative. (Exceptions to be approved by MD). </p><p><strong>Customer Relationship Management</strong> Responding to client enquires Following up the client enquires to convert into Work Orders/POs. </p><p><strong>Dispute resolutions (with client)</strong> Invoice related. Project related (QA and Snags) Rate related. Certification. Add value to the Projects </p><p><strong>Qualifications</strong> Bachelor’s degree in Mechanical Engineering, HVAC Engineering, or a related field. Minimum of 15 years of experience in HVAC project management, with a strong track record of successful project delivery. In depth knowledge of HVAC systems, design principles, and relevant codes and standards. Proven leadership and team management skills, with the ability to motivate and guide teams. Excellent communication, negotiation, and interpersonal skills. Proficiency in project management software and tools. </p><p><strong>Other Skills</strong> Excellent leadership, communication, and interpersonal skills. Strong problem solving abilities and decision making skills. Ability to manage multiple projects simultaneously while meeting deadlines and maintaining quality standards. Benefits Performance based bonuses. Professional development opportunities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>The Senior HVAC Project engineer is responsible for leading and overseeing HVAC projects from initiation through to completion. This role requires a strong background in HVAC systems and project management, ensuring that projects are delivered on time, within budget, and to the highest quality standards. The ideal candidate will have excellent leadership, communication, and problem-solving skills, enabling them to manage multiple stakeholders and complex project requirements effectively.</p><p></p></section>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Job description</h4> <p>The assistant manager of HR is responsible for providing effective support to line management on HR and administrative matters enabling them to achieve the commercial objectives and to assist the finance/HR manager in day-to-day routine HR and administrative work for smooth functioning of HR and administration department.</p> <h4>What you will do</h4> <strong>Salary administration and updation of personnel data</strong><br> <li>Input recurring and non-recurring payments to staff through payroll system so that payroll is generated in time.</li> <li>Effective and efficient maintenance of personnel data to ensure easy and quick retrieval of the same to provide management a strong information base to take informed decisions.</li> <strong>Recordkeeping / transfers / terminations</strong><br> <li>Update all documents related to leave, loans, and advances. Ensure safekeeping of personal files and other documents.</li> <li>Ensure that the transfers and termination letters are processed strictly in accordance with the company’s rules and labour laws to avoid delay and default.</li> <strong>Security, safety, and custody of passport</strong><br> <li>Keep in safe custody the passports and arrange release to employees as and when required.</li> <strong>Government relations</strong><br> <li>Closely partner with government entities relative to Omanization requirements.</li> <strong>HR activities</strong><br> <li>Oversee smooth implementation of HR policies for manpower planning, recruitment, selection, and development of new employees in the organization.</li> <li>Identify the training needs across the unit at various levels.</li> <li>Organize training internal/external programmes based on the training need analysis to elevate the skills and productivity of employees.</li> <li>Handle the development and administration of performance management programmes in the organization, including periodic performance reviews and appraisals for all staff members.</li> <li>Maintain periodical HR-MIS.</li> <strong>Others</strong><br> <li>Carry out day-to-day routine HR and administrative work such as employee loans, advances, certificates, etc., and also officiate in place of HR manager during his absence and perform any other duties assigned by him for smooth and effective operation of HR and administration department.</li> <h4>Required skills to be successful</h4> <li>Strong problem-solving skills</li> <li>Strong interpersonal and analytical skills</li> <li>Excellent communication skills and analytical ability</li> <li>Excellent presentation skills</li> <li>Strong IT and legal knowledge, principles, and practices of human resource management</li> <h4>What equips you for the role</h4> <li>Bachelor’s or master’s degree with specialization in human resources/personnel management</li> <li>Should have 4-6 years of experience as an HR generalist.</li> <h4>Working days and hours</h4> <p>Working days: Sunday to Thursday<br> Time: 8:00 AM till 5:00 PM<br> Weekends: Friday and Saturday</p> <h4>About Orient Insurance PJSC</h4> <p>Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded progressively steady growth. The company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah, and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia, and Bahrain.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Job description</h4> <p>The assistant manager of HR is responsible for providing effective support to line management on HR and administrative matters enabling them to achieve the commercial objectives and to assist the finance/HR manager in day-to-day routine HR and administrative work for smooth functioning of HR and administration department.</p> <h4>What you will do</h4> <strong>Salary administration and updation of personnel data</strong><br> <li>Input recurring and non-recurring payments to staff through payroll system so that payroll is generated in time.</li> <li>Effective and efficient maintenance of personnel data to ensure easy and quick retrieval of the same to provide management a strong information base to take informed decisions.</li> <strong>Recordkeeping / transfers / terminations</strong><br> <li>Update all documents related to leave, loans, and advances. Ensure safekeeping of personal files and other documents.</li> <li>Ensure that the transfers and termination letters are processed strictly in accordance with the company’s rules and labour laws to avoid delay and default.</li> <strong>Security, safety, and custody of passport</strong><br> <li>Keep in safe custody the passports and arrange release to employees as and when required.</li> <strong>Government relations</strong><br> <li>Closely partner with government entities relative to Omanization requirements.</li> <strong>HR activities</strong><br> <li>Oversee smooth implementation of HR policies for manpower planning, recruitment, selection, and development of new employees in the organization.</li> <li>Identify the training needs across the unit at various levels.</li> <li>Organize training internal/external programmes based on the training need analysis to elevate the skills and productivity of employees.</li> <li>Handle the development and administration of performance management programmes in the organization, including periodic performance reviews and appraisals for all staff members.</li> <li>Maintain periodical HR-MIS.</li> <strong>Others</strong><br> <li>Carry out day-to-day routine HR and administrative work such as employee loans, advances, certificates, etc., and also officiate in place of HR manager during his absence and perform any other duties assigned by him for smooth and effective operation of HR and administration department.</li> <h4>Required skills to be successful</h4> <li>Strong problem-solving skills</li> <li>Strong interpersonal and analytical skills</li> <li>Excellent communication skills and analytical ability</li> <li>Excellent presentation skills</li> <li>Strong IT and legal knowledge, principles, and practices of human resource management</li> <h4>What equips you for the role</h4> <li>Bachelor’s or master’s degree with specialization in human resources/personnel management</li> <li>Should have 4-6 years of experience as an HR generalist.</li> <h4>Working days and hours</h4> <p>Working days: Sunday to Thursday<br> Time: 8:00 AM till 5:00 PM<br> Weekends: Friday and Saturday</p> <h4>About Orient Insurance PJSC</h4> <p>Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded progressively steady growth. The company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah, and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia, and Bahrain.</p></p><p></p>

<p><h4>About the role</h4> <p>We’re hiring for our client, a growing U.S.-based company, seeking a Customer Operations Specialist to take ownership of contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio.</p> <p>This is an execution-heavy, ownership-driven operations role – not passive administrative work.</p> <h4>You will:</h4> <ul> <li>Own contract data and contract execution workflows</li> <li>Drive contract completion through daily outreach and follow-ups</li> <li>Maintain CRM accuracy and reporting integrity</li> <li>Ensure contracts align with billing and recurring revenue operations</li> </ul> <p>This role is ideal for someone who thrives in structured, high-volume, detail-oriented environments and follows through relentlessly until tasks are completed.</p> <h4>What you’ll own</h4> <strong>Contract ownership & accuracy</strong><br> <ul> <li>Own customer contracts from initiation through execution</li> <li>Maintain a single source of truth for: <ul> <li>Contract status</li> <li>Contract terms</li> <li>Coverage and account details</li> </ul> </li> <li>Ensure all records are: <ul> <li>Accurate</li> <li>Complete</li> <li>Audit-ready</li> </ul> </li> <li>Maintain structured document storage and organization</li> </ul> <strong>Contract tracking & data management</strong><br> <ul> <li>Maintain master tracking sheets using: <ul> <li>Google Sheets</li> <li>Microsoft Excel</li> </ul> </li> <li>Track: <ul> <li>Renewal dates</li> <li>Contract durations</li> <li>Special terms</li> <li>Account status</li> </ul> </li> <li>Clean and remove inactive accounts</li> <li>Prepare contract data for CRM accuracy within Salesforce</li> </ul> <strong>Contract outreach & execution</strong><br> <ul> <li>Identify customers without signed contracts</li> <li>Conduct high-volume outbound outreach via: <ul> <li>Email</li> <li>Phone calls</li> </ul> </li> <li>Clearly explain: <ul> <li>Pricing</li> <li>Terms</li> <li>Service value</li> </ul> </li> <li>Send agreements through DocuSign</li> <li>Drive contracts through the full execution cycle: <ul> <li>Sent</li> <li>Followed up</li> <li>Signed</li> <li>Completed</li> </ul> </li> <li>Maintain consistent follow-up discipline until closure</li> </ul> <strong>CRM & revenue alignment</strong><br> <ul> <li>Update contract information and RMR (Recurring Monthly Revenue) in Salesforce</li> <li>Log all customer activity and updates for audit tracking</li> <li>Improve CRM data quality through contract interactions</li> <li>Ensure operational data remains clean and accurate</li> </ul> <strong>Agreement & documentation management</strong><br> <ul> <li>Create and manage agreements for: <ul> <li>New services</li> <li>Account updates</li> <li>Transfers and changes</li> </ul> </li> <li>Ensure all documentation is: <ul> <li>Properly executed</li> <li>Properly stored</li> <li>Fully compliant</li> </ul> </li> <li>Support account transfers and operational documentation workflows</li> </ul> <strong>AutoPay & compliance</strong><br> <ul> <li>Ensure AutoPay enrollment for applicable accounts</li> <li>Track exceptions and required adjustments</li> <li>Maintain compliance and documentation standards</li> </ul> <strong>Collections support</strong><br> <ul> <li>Conduct follow-ups on overdue accounts when required</li> <li>Log all collection activity within the CRM</li> <li>Support overall revenue collection efforts</li> </ul> <strong>Reporting & performance tracking</strong><br> <ul> <li>Deliver daily reports covering: <ul> <li>Outreach activity</li> <li>Contracts sent and signed</li> <li>Progress metrics</li> <li>Contract coverage improvements</li> </ul> </li> <li>Maintain visibility into execution and operational performance</li> </ul> <strong>Process improvement</strong><br> <ul> <li>Identify workflow inefficiencies and operational gaps</li> <li>Improve: <ul> <li>Outreach scripts</li> <li>Templates</li> <li>Tracking systems</li> <li>Contract workflows</li> </ul> </li> <li>Help increase contract adoption and execution speed</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>You are execution-driven and proactive</li> <li>You follow up consistently until tasks are completed</li> <li>You are highly detail-oriented and organized</li> <li>You can manage high-volume outreach and administrative work simultaneously</li> <li>You take ownership of outcomes, not just assigned tasks</li> <li>You thrive in structured operational environments</li> </ul> <h4>Must-have requirements</h4> <ul> <li>2–4+ years of experience in: <ul> <li>Contract administration</li> <li>Customer operations</li> <li>Billing operations</li> <li>Customer support</li> <li>Operational coordination</li> </ul> </li> <li>Experience using: <ul> <li>Salesforce (or similar CRM)</li> <li>DocuSign</li> </ul> </li> <li>Strong proficiency with: <ul> <li>Google Sheets</li> <li>Microsoft Excel</li> </ul> </li> <li>High attention to detail with low tolerance for errors</li> <li>Strong written and verbal English communication skills</li> <li>Comfortable with: <ul> <li>Outbound calls</li> <li>Customer follow-ups</li> <li>Objection handling</li> </ul> </li> <li>Ability to manage multiple workflows simultaneously</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience working with: <ul> <li>Recurring revenue (RMR) models</li> <li>Billing workflows</li> <li>Collections operations</li> </ul> </li> <li>Exposure to: <ul> <li>High-volume contract environments</li> <li>SaaS businesses</li> <li>Service-based companies</li> </ul> </li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review contract trackers and prioritize outreach</li> <li>Contact customers via phone and email</li> <li>Send agreements through DocuSign</li> <li>Follow up consistently on pending contracts</li> <li>Update Salesforce and operational records</li> <li>Track progress and report daily performance metrics</li> </ul> <p>In short: you ensure every customer account has a valid, accurate, and fully executed contract while maintaining operational accuracy across systems.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>Percentage of customers with signed contracts</li> <li>Contract data accuracy across systems</li> <li>Daily outreach volume (calls, emails, follow-ups)</li> <li>Contract execution speed (sent – signed)</li> <li>Salesforce data accuracy</li> <li>AutoPay enrollment rate</li> <li>Reporting consistency and operational visibility</li> </ul> <h4>Why this role stands out</h4> <ul> <li>High ownership and accountability</li> <li>Direct impact on revenue accuracy and operational risk reduction</li> <li>Structured workflows with measurable performance expectations</li> <li>Opportunity to improve operational systems and processes</li> <li>Remote flexibility combined with high-performance execution standards</li> </ul> <h4>Interview process</h4> <ul> <li>Initial screening call</li> <li>Recruiter interview</li> <li>Final interview</li> <li>Offer & onboarding</li> </ul> <p>If you are someone who follows through relentlessly, values operational accuracy, and thrives in structured, high-volume environments, this role offers an opportunity to take ownership of critical customer operations and contract execution workflows.</p></p><p></p>

<p><h4>About the role</h4> <p>We’re hiring for our client, a growing U.S.-based company, seeking a Customer Operations Specialist to take ownership of contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio.</p> <p>This is an execution-heavy, ownership-driven operations role – not passive administrative work.</p> <h4>You will:</h4> <ul> <li>Own contract data and contract execution workflows</li> <li>Drive contract completion through daily outreach and follow-ups</li> <li>Maintain CRM accuracy and reporting integrity</li> <li>Ensure contracts align with billing and recurring revenue operations</li> </ul> <p>This role is ideal for someone who thrives in structured, high-volume, detail-oriented environments and follows through relentlessly until tasks are completed.</p> <h4>What you’ll own</h4> <strong>Contract ownership & accuracy</strong><br> <ul> <li>Own customer contracts from initiation through execution</li> <li>Maintain a single source of truth for: <ul> <li>Contract status</li> <li>Contract terms</li> <li>Coverage and account details</li> </ul> </li> <li>Ensure all records are: <ul> <li>Accurate</li> <li>Complete</li> <li>Audit-ready</li> </ul> </li> <li>Maintain structured document storage and organization</li> </ul> <strong>Contract tracking & data management</strong><br> <ul> <li>Maintain master tracking sheets using: <ul> <li>Google Sheets</li> <li>Microsoft Excel</li> </ul> </li> <li>Track: <ul> <li>Renewal dates</li> <li>Contract durations</li> <li>Special terms</li> <li>Account status</li> </ul> </li> <li>Clean and remove inactive accounts</li> <li>Prepare contract data for CRM accuracy within Salesforce</li> </ul> <strong>Contract outreach & execution</strong><br> <ul> <li>Identify customers without signed contracts</li> <li>Conduct high-volume outbound outreach via: <ul> <li>Email</li> <li>Phone calls</li> </ul> </li> <li>Clearly explain: <ul> <li>Pricing</li> <li>Terms</li> <li>Service value</li> </ul> </li> <li>Send agreements through DocuSign</li> <li>Drive contracts through the full execution cycle: <ul> <li>Sent</li> <li>Followed up</li> <li>Signed</li> <li>Completed</li> </ul> </li> <li>Maintain consistent follow-up discipline until closure</li> </ul> <strong>CRM & revenue alignment</strong><br> <ul> <li>Update contract information and RMR (Recurring Monthly Revenue) in Salesforce</li> <li>Log all customer activity and updates for audit tracking</li> <li>Improve CRM data quality through contract interactions</li> <li>Ensure operational data remains clean and accurate</li> </ul> <strong>Agreement & documentation management</strong><br> <ul> <li>Create and manage agreements for: <ul> <li>New services</li> <li>Account updates</li> <li>Transfers and changes</li> </ul> </li> <li>Ensure all documentation is: <ul> <li>Properly executed</li> <li>Properly stored</li> <li>Fully compliant</li> </ul> </li> <li>Support account transfers and operational documentation workflows</li> </ul> <strong>AutoPay & compliance</strong><br> <ul> <li>Ensure AutoPay enrollment for applicable accounts</li> <li>Track exceptions and required adjustments</li> <li>Maintain compliance and documentation standards</li> </ul> <strong>Collections support</strong><br> <ul> <li>Conduct follow-ups on overdue accounts when required</li> <li>Log all collection activity within the CRM</li> <li>Support overall revenue collection efforts</li> </ul> <strong>Reporting & performance tracking</strong><br> <ul> <li>Deliver daily reports covering: <ul> <li>Outreach activity</li> <li>Contracts sent and signed</li> <li>Progress metrics</li> <li>Contract coverage improvements</li> </ul> </li> <li>Maintain visibility into execution and operational performance</li> </ul> <strong>Process improvement</strong><br> <ul> <li>Identify workflow inefficiencies and operational gaps</li> <li>Improve: <ul> <li>Outreach scripts</li> <li>Templates</li> <li>Tracking systems</li> <li>Contract workflows</li> </ul> </li> <li>Help increase contract adoption and execution speed</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>You are execution-driven and proactive</li> <li>You follow up consistently until tasks are completed</li> <li>You are highly detail-oriented and organized</li> <li>You can manage high-volume outreach and administrative work simultaneously</li> <li>You take ownership of outcomes, not just assigned tasks</li> <li>You thrive in structured operational environments</li> </ul> <h4>Must-have requirements</h4> <ul> <li>2–4+ years of experience in: <ul> <li>Contract administration</li> <li>Customer operations</li> <li>Billing operations</li> <li>Customer support</li> <li>Operational coordination</li> </ul> </li> <li>Experience using: <ul> <li>Salesforce (or similar CRM)</li> <li>DocuSign</li> </ul> </li> <li>Strong proficiency with: <ul> <li>Google Sheets</li> <li>Microsoft Excel</li> </ul> </li> <li>High attention to detail with low tolerance for errors</li> <li>Strong written and verbal English communication skills</li> <li>Comfortable with: <ul> <li>Outbound calls</li> <li>Customer follow-ups</li> <li>Objection handling</li> </ul> </li> <li>Ability to manage multiple workflows simultaneously</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience working with: <ul> <li>Recurring revenue (RMR) models</li> <li>Billing workflows</li> <li>Collections operations</li> </ul> </li> <li>Exposure to: <ul> <li>High-volume contract environments</li> <li>SaaS businesses</li> <li>Service-based companies</li> </ul> </li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review contract trackers and prioritize outreach</li> <li>Contact customers via phone and email</li> <li>Send agreements through DocuSign</li> <li>Follow up consistently on pending contracts</li> <li>Update Salesforce and operational records</li> <li>Track progress and report daily performance metrics</li> </ul> <p>In short: you ensure every customer account has a valid, accurate, and fully executed contract while maintaining operational accuracy across systems.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>Percentage of customers with signed contracts</li> <li>Contract data accuracy across systems</li> <li>Daily outreach volume (calls, emails, follow-ups)</li> <li>Contract execution speed (sent – signed)</li> <li>Salesforce data accuracy</li> <li>AutoPay enrollment rate</li> <li>Reporting consistency and operational visibility</li> </ul> <h4>Why this role stands out</h4> <ul> <li>High ownership and accountability</li> <li>Direct impact on revenue accuracy and operational risk reduction</li> <li>Structured workflows with measurable performance expectations</li> <li>Opportunity to improve operational systems and processes</li> <li>Remote flexibility combined with high-performance execution standards</li> </ul> <h4>Interview process</h4> <ul> <li>Initial screening call</li> <li>Recruiter interview</li> <li>Final interview</li> <li>Offer & onboarding</li> </ul> <p>If you are someone who follows through relentlessly, values operational accuracy, and thrives in structured, high-volume environments, this role offers an opportunity to take ownership of critical customer operations and contract execution workflows.</p></p><p></p>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p> <p>This is a hands-on support role focused on:</p> <ul> <li>Technical troubleshooting</li> <li>Ticket resolution</li> <li>SaaS support operations</li> <li>User onboarding & access management</li> <li>Knowledge base documentation</li> <li>Customer support and issue escalation</li> </ul> <p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p> <p>If you enjoy:</p> <ul> <li>Solving technical problems</li> <li>Troubleshooting systems</li> <li>Helping users navigate software issues</li> <li>Working in fast-paced support environments</li> </ul> <p>This role is a strong fit.</p> <h4>What you’ll own</h4> <p><strong>Technical support & troubleshooting</strong></p> <p>Respond to technical support requests through platforms such as:</p> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> </ul> <p>Troubleshoot:</p> <ul> <li>Login issues</li> <li>Password resets</li> <li>Connectivity problems</li> <li>SaaS platform errors</li> <li>Browser and system-related issues</li> </ul> <p>Resolve Level 1 & Level 2 support requests.</p> <p>Guide customers through troubleshooting steps using simple, non-technical language.</p> <p>Ensure users feel informed and supported throughout the resolution process.</p> <p><strong>Ticket management & escalation</strong></p> <p>Prioritize incoming tickets based on:</p> <ul> <li>Urgency</li> <li>SLA requirements</li> <li>Business impact</li> </ul> <p>Escalate complex issues to:</p> <ul> <li>Tier 2/3 Support</li> <li>DevOps</li> <li>Engineering teams</li> </ul> <p>Document:</p> <ul> <li>Troubleshooting steps</li> <li>Findings</li> <li>Reproduction details</li> <li>Escalation notes</li> </ul> <p>Maintain clean and accurate support documentation.</p> <p><strong>Basic system administration</strong></p> <p>Support:</p> <ul> <li>User provisioning</li> <li>Account setup</li> <li>Password resets</li> <li>Permissions management</li> </ul> <p>Assist with:</p> <ul> <li>Onboarding</li> <li>Offboarding</li> <li>Access control workflows</li> </ul> <p>Support:</p> <ul> <li>Windows</li> <li>macOS</li> <li>Linux environments</li> </ul> <p><strong>Knowledge base & documentation</strong></p> <p>Create and maintain:</p> <ul> <li>FAQs</li> <li>Troubleshooting guides</li> <li>Internal support documentation</li> </ul> <p>Identify recurring issues and document solutions.</p> <p>Improve first-contact resolution rates through stronger documentation and workflows.</p> <p><strong>Monitoring & issue detection</strong></p> <p>Use monitoring tools such as:</p> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <p>Monitor alerts and identify recurring technical issues proactively.</p> <p>Report trends and recurring incidents for long-term resolution and process improvement.</p> <p><strong>Cross-functional collaboration</strong></p> <p>Work closely with:</p> <ul> <li>QA</li> <li>Product</li> <li>Engineering</li> <li>DevOps teams</li> </ul> <p>Report:</p> <ul> <li>Bugs</li> <li>Feature requests</li> <li>Customer pain points</li> </ul> <p>Share customer feedback to improve product functionality and support operations.</p> <h4>What makes you a strong fit</h4> <ul> <li>Calm and professional under pressure</li> <li>Strong troubleshooting and problem-solving mindset</li> <li>Excellent communicator with empathy and patience</li> <li>Detail-oriented with strong documentation habits</li> <li>Comfortable working independently in remote support environments</li> <li>Focused on both technical resolution and customer experience</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <p>1–2+ years of experience in:</p> <ul> <li>Technical support</li> <li>IT helpdesk</li> <li>SaaS support</li> <li>Customer-facing troubleshooting</li> </ul> <p><strong>Technical skills</strong></p> <p>Experience with:</p> <ul> <li>Zendesk</li> <li>Jira</li> <li>ServiceNow</li> <li>Freshdesk</li> </ul> <p>Familiarity with:</p> <ul> <li>SaaS platforms</li> <li>Networking basics</li> <li>Operating systems</li> </ul> <p>Comfortable managing multiple systems and support queues simultaneously.</p> <p><strong>Communication skills</strong></p> <ul> <li>Strong written and verbal English communication</li> <li>Ability to explain technical issues clearly to non-technical users</li> <li>Strong multitasking and organizational skills</li> </ul> <h4>Nice to have</h4> <ul> <li>CompTIA A+ or Network+ certifications</li> <li>Experience supporting:</li> <ul> <li>APIs</li> <li>SaaS integrations</li> <li>Cloud-based platforms</li> </ul> <li>Familiarity with:</li> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <li>Background in:</li> <ul> <li>SaaS</li> <li>IT services</li> <li>Technical customer support</li> </ul> </ul> <h4>Tools & platforms</h4> <ul> <li>Zendesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> <li>Freshdesk</li> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> <li>SaaS & cloud-based platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review support queues and prioritize urgent tickets</li> <li>Troubleshoot SaaS and technical support requests</li> <li>Resolve customer and internal system issues</li> <li>Escalate complex problems with detailed documentation</li> <li>Update FAQs and support documentation</li> <li>Collaborate with engineering and product teams on bugs and improvements</li> <li>Monitor support metrics and identify recurring issues</li> </ul> <p>In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>First response time (FRT) within SLA</li> <li>First contact resolution (FCR) rate</li> <li>Reduced average resolution time (ART)</li> <li>Customer satisfaction (CSAT) scores</li> <li>Reduced recurring ticket volume</li> <li>Consistently updated documentation and knowledge base quality</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Exposure to modern SaaS and support environments</li> <li>Opportunity to work with:</li> <ul> <li>Support systems</li> <li>Monitoring tools</li> <li>Cloud platforms</li> <li>Technical troubleshooting workflows</li> </ul> <li>Strong growth path into:</li> <ul> <li>Tier 2 Support</li> <li>Systems Administration</li> <li>DevOps</li> <li>Customer Success Engineering</li> </ul> <li>Remote flexibility with collaborative technical teams</li> <li>Opportunity to improve systems, documentation, and support operations</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with Pavago recruiter</li> <li>Practical troubleshooting exercise</li> <li>Client interview with support / engineering leadership</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Enjoy solving technical problems</li> <li>Thrive in customer-facing support environments</li> <li>Communicate clearly under pressure</li> <li>Want hands-on experience with SaaS and technical systems</li> </ul> <p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p> <p>This is a hands-on support role focused on:</p> <ul> <li>Technical troubleshooting</li> <li>Ticket resolution</li> <li>SaaS support operations</li> <li>User onboarding & access management</li> <li>Knowledge base documentation</li> <li>Customer support and issue escalation</li> </ul> <p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p> <p>If you enjoy:</p> <ul> <li>Solving technical problems</li> <li>Troubleshooting systems</li> <li>Helping users navigate software issues</li> <li>Working in fast-paced support environments</li> </ul> <p>This role is a strong fit.</p> <h4>What you’ll own</h4> <p><strong>Technical support & troubleshooting</strong></p> <p>Respond to technical support requests through platforms such as:</p> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> </ul> <p>Troubleshoot:</p> <ul> <li>Login issues</li> <li>Password resets</li> <li>Connectivity problems</li> <li>SaaS platform errors</li> <li>Browser and system-related issues</li> </ul> <p>Resolve Level 1 & Level 2 support requests.</p> <p>Guide customers through troubleshooting steps using simple, non-technical language.</p> <p>Ensure users feel informed and supported throughout the resolution process.</p> <p><strong>Ticket management & escalation</strong></p> <p>Prioritize incoming tickets based on:</p> <ul> <li>Urgency</li> <li>SLA requirements</li> <li>Business impact</li> </ul> <p>Escalate complex issues to:</p> <ul> <li>Tier 2/3 Support</li> <li>DevOps</li> <li>Engineering teams</li> </ul> <p>Document:</p> <ul> <li>Troubleshooting steps</li> <li>Findings</li> <li>Reproduction details</li> <li>Escalation notes</li> </ul> <p>Maintain clean and accurate support documentation.</p> <p><strong>Basic system administration</strong></p> <p>Support:</p> <ul> <li>User provisioning</li> <li>Account setup</li> <li>Password resets</li> <li>Permissions management</li> </ul> <p>Assist with:</p> <ul> <li>Onboarding</li> <li>Offboarding</li> <li>Access control workflows</li> </ul> <p>Support:</p> <ul> <li>Windows</li> <li>macOS</li> <li>Linux environments</li> </ul> <p><strong>Knowledge base & documentation</strong></p> <p>Create and maintain:</p> <ul> <li>FAQs</li> <li>Troubleshooting guides</li> <li>Internal support documentation</li> </ul> <p>Identify recurring issues and document solutions.</p> <p>Improve first-contact resolution rates through stronger documentation and workflows.</p> <p><strong>Monitoring & issue detection</strong></p> <p>Use monitoring tools such as:</p> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <p>Monitor alerts and identify recurring technical issues proactively.</p> <p>Report trends and recurring incidents for long-term resolution and process improvement.</p> <p><strong>Cross-functional collaboration</strong></p> <p>Work closely with:</p> <ul> <li>QA</li> <li>Product</li> <li>Engineering</li> <li>DevOps teams</li> </ul> <p>Report:</p> <ul> <li>Bugs</li> <li>Feature requests</li> <li>Customer pain points</li> </ul> <p>Share customer feedback to improve product functionality and support operations.</p> <h4>What makes you a strong fit</h4> <ul> <li>Calm and professional under pressure</li> <li>Strong troubleshooting and problem-solving mindset</li> <li>Excellent communicator with empathy and patience</li> <li>Detail-oriented with strong documentation habits</li> <li>Comfortable working independently in remote support environments</li> <li>Focused on both technical resolution and customer experience</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <p>1–2+ years of experience in:</p> <ul> <li>Technical support</li> <li>IT helpdesk</li> <li>SaaS support</li> <li>Customer-facing troubleshooting</li> </ul> <p><strong>Technical skills</strong></p> <p>Experience with:</p> <ul> <li>Zendesk</li> <li>Jira</li> <li>ServiceNow</li> <li>Freshdesk</li> </ul> <p>Familiarity with:</p> <ul> <li>SaaS platforms</li> <li>Networking basics</li> <li>Operating systems</li> </ul> <p>Comfortable managing multiple systems and support queues simultaneously.</p> <p><strong>Communication skills</strong></p> <ul> <li>Strong written and verbal English communication</li> <li>Ability to explain technical issues clearly to non-technical users</li> <li>Strong multitasking and organizational skills</li> </ul> <h4>Nice to have</h4> <ul> <li>CompTIA A+ or Network+ certifications</li> <li>Experience supporting:</li> <ul> <li>APIs</li> <li>SaaS integrations</li> <li>Cloud-based platforms</li> </ul> <li>Familiarity with:</li> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <li>Background in:</li> <ul> <li>SaaS</li> <li>IT services</li> <li>Technical customer support</li> </ul> </ul> <h4>Tools & platforms</h4> <ul> <li>Zendesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> <li>Freshdesk</li> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> <li>SaaS & cloud-based platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review support queues and prioritize urgent tickets</li> <li>Troubleshoot SaaS and technical support requests</li> <li>Resolve customer and internal system issues</li> <li>Escalate complex problems with detailed documentation</li> <li>Update FAQs and support documentation</li> <li>Collaborate with engineering and product teams on bugs and improvements</li> <li>Monitor support metrics and identify recurring issues</li> </ul> <p>In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>First response time (FRT) within SLA</li> <li>First contact resolution (FCR) rate</li> <li>Reduced average resolution time (ART)</li> <li>Customer satisfaction (CSAT) scores</li> <li>Reduced recurring ticket volume</li> <li>Consistently updated documentation and knowledge base quality</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Exposure to modern SaaS and support environments</li> <li>Opportunity to work with:</li> <ul> <li>Support systems</li> <li>Monitoring tools</li> <li>Cloud platforms</li> <li>Technical troubleshooting workflows</li> </ul> <li>Strong growth path into:</li> <ul> <li>Tier 2 Support</li> <li>Systems Administration</li> <li>DevOps</li> <li>Customer Success Engineering</li> </ul> <li>Remote flexibility with collaborative technical teams</li> <li>Opportunity to improve systems, documentation, and support operations</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with Pavago recruiter</li> <li>Practical troubleshooting exercise</li> <li>Client interview with support / engineering leadership</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Enjoy solving technical problems</li> <li>Thrive in customer-facing support environments</li> <li>Communicate clearly under pressure</li> <li>Want hands-on experience with SaaS and technical systems</li> </ul> <p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a Real Estate Operations Coordinator to support the day-to-day operations of residential and commercial property portfolios.</p> <p>This is a high-ownership operational role focused on:</p> <ul> <li>Tenant communication</li> <li>Leasing coordination</li> <li>Maintenance management</li> <li>Property system updates</li> <li>Owner reporting and compliance</li> </ul> <p>You will act as the operational bridge between:</p> <ul> <li>Tenants</li> <li>Vendors</li> <li>Property owners</li> <li>Internal property management teams</li> </ul> <p>The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple moving parts in a fast-paced property management environment.</p> <p>If you have experience with:</p> <ul> <li>Property management systems</li> <li>Leasing workflows</li> <li>Tenant communication</li> <li>Maintenance coordination</li> </ul> <p>This role is a strong fit.</p> <h4>What you'll own</h4> <h4>Tenant communication & support</h4> <p>Respond to tenant inquiries related to:</p> <ul> <li>Rent payments</li> <li>Lease terms</li> <li>Maintenance requests</li> <li>Property policies</li> </ul> <p>Track all communication within:</p> <ul> <li>Yardi</li> <li>AppFolio</li> <li>Buildium</li> <li>Similar property management platforms</li> </ul> <p>Send reminders for:</p> <ul> <li>Rent due dates</li> <li>Lease renewals</li> <li>Compliance notices</li> </ul> <h4>Leasing & documentation</h4> <p>Draft, review, and process:</p> <ul> <li>Lease agreements</li> <li>Lease renewals</li> <li>Tenant onboarding documentation</li> </ul> <p>Manage documentation using:</p> <ul> <li>DocuSign</li> <li>Dotloop</li> </ul> <p>Maintain organized and compliant tenant files including:</p> <ul> <li>Applications</li> <li>Identification records</li> <li>Inspection reports</li> <li>Signed agreements</li> </ul> <p>Support property marketing across:</p> <ul> <li>Zillow</li> <li>Apartments.com</li> <li>MLS listing platforms</li> </ul> <h4>Property management systems</h4> <p>Maintain accurate records across property management software</p> <p>Track:</p> <ul> <li>Rent collections</li> <li>Delinquencies</li> <li>Occupancy status</li> <li>Late fees</li> </ul> <p>Generate and reconcile:</p> <ul> <li>Rent rolls</li> <li>Delinquency reports</li> <li>Occupancy trackers</li> </ul> <h4>Maintenance coordination</h4> <ul> <li>Create and assign vendor work orders</li> <li>Track maintenance tickets from start to completion</li> <li>Coordinate with tenants and vendors to ensure timely issue resolution</li> <li>Verify vendor invoices against completed work orders</li> </ul> <h4>Owner reporting & operational updates</h4> <p>Prepare:</p> <ul> <li>Owner statements</li> <li>Cash flow summaries</li> <li>Occupancy reports</li> <li>Vacancy updates</li> </ul> <p>Provide regular updates regarding:</p> <ul> <li>Rent collection status</li> <li>Open maintenance issues</li> <li>Leasing activity</li> </ul> <p>Ensure reporting is accurate and delivered on time</p> <h4>Compliance & quality control</h4> <p>Ensure all tenant documentation complies with:</p> <ul> <li>Local landlord-tenant regulations</li> <li>Fair Housing requirements</li> <li>Internal compliance standards</li> </ul> <p>Maintain organized, audit-ready property documentation</p> <h4>What success looks like</h4> <ul> <li>Tenant issues are resolved quickly and professionally</li> <li>Lease documentation remains accurate and compliant</li> <li>Maintenance requests are handled efficiently</li> <li>Property systems stay updated and organized</li> <li>Owners receive timely and accurate reporting</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>Strong communication skills with tenants, vendors, and property owners</li> <li>Highly organized and comfortable managing multiple workflows simultaneously</li> <li>Detail-oriented with strong operational follow-through</li> <li>Problem-solver who balances tenant experience with operational efficiency</li> <li>Able to work independently in fast-paced environments</li> </ul> <h4>Requirements (must-have)</h4> <h4>Experience</h4> <p>2+ years of experience in:</p> <ul> <li>Property management</li> <li>Leasing coordination</li> <li>Real estate operations</li> <li>Property administration</li> </ul> <h4>Core skills</h4> <p>Hands-on experience with:</p> <ul> <li>Yardi</li> <li>AppFolio</li> <li>Buildium</li> <li>Similar property management systems</li> </ul> <p>Strong Microsoft Office and Google Workspace skills</p> <p>Familiarity with:</p> <ul> <li>Lease documentation</li> <li>Rent collection workflows</li> <li>Tenant communication processes</li> </ul> <p>Strong written and verbal English communication</p> <h4>Nice to have</h4> <ul> <li>Experience managing portfolios of 100+ units</li> <li>Multi-state property management experience</li> <li>Familiarity with:</li> <ul> <li>Security deposits</li> <li>Trust accounting</li> <li>Owner statements</li> <li>Property accounting workflows</li> </ul> <li>Experience in:</li> <ul> <li>Residential property management</li> <li>Commercial real estate</li> <li>Mixed-use portfolios</li> </ul> </ul> <h4>What a typical day looks like</h4> <ul> <li>Respond to tenant inquiries and maintenance requests</li> <li>Process leases, renewals, and tenant documentation</li> <li>Update rent payments and occupancy records in property systems</li> <li>Coordinate vendor work orders and maintenance follow-ups</li> <li>Prepare owner reports and operational summaries</li> <li>Ensure all records remain organized and compliant</li> </ul> <p>In short: You keep property operations organized, responsive, compliant, and running efficiently across tenants, vendors, and ownership groups.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>Rent collection percentage</li> <li>Vacancy fill time</li> <li>Maintenance resolution turnaround time</li> <li>Accuracy of lease and tenant documentation</li> <li>Owner satisfaction with communication and reporting</li> <li>System and operational accuracy</li> </ul> <h4>Why this role stands out</h4> <ul> <li>High operational ownership across property workflows</li> <li>Direct impact on tenant experience and portfolio performance</li> <li>Exposure to leasing, maintenance, reporting, and compliance operations</li> <li>Opportunity to grow into:</li> <ul> <li>Property manager</li> <li>Operations manager</li> <li>Portfolio coordinator roles</li> </ul> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with Pavago recruiter</li> <li>Practical task (lease processing or owner reporting scenario)</li> <li>Client interview</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Thrive in organized, operations-heavy environments</li> <li>Enjoy coordinating property workflows and tenant communication</li> <li>Can manage multiple moving parts without losing accuracy</li> <li>Want to grow within real estate and property operations</li> </ul> <p>This is a strong opportunity to join a fast-moving property management environment and play a key role in daily portfolio operations.</p></p><p></p>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a Real Estate Operations Coordinator to support the day-to-day operations of residential and commercial property portfolios.</p> <p>This is a high-ownership operational role focused on:</p> <ul> <li>Tenant communication</li> <li>Leasing coordination</li> <li>Maintenance management</li> <li>Property system updates</li> <li>Owner reporting and compliance</li> </ul> <p>You will act as the operational bridge between:</p> <ul> <li>Tenants</li> <li>Vendors</li> <li>Property owners</li> <li>Internal property management teams</li> </ul> <p>The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple moving parts in a fast-paced property management environment.</p> <p>If you have experience with:</p> <ul> <li>Property management systems</li> <li>Leasing workflows</li> <li>Tenant communication</li> <li>Maintenance coordination</li> </ul> <p>This role is a strong fit.</p> <h4>What you'll own</h4> <h4>Tenant communication & support</h4> <p>Respond to tenant inquiries related to:</p> <ul> <li>Rent payments</li> <li>Lease terms</li> <li>Maintenance requests</li> <li>Property policies</li> </ul> <p>Track all communication within:</p> <ul> <li>Yardi</li> <li>AppFolio</li> <li>Buildium</li> <li>Similar property management platforms</li> </ul> <p>Send reminders for:</p> <ul> <li>Rent due dates</li> <li>Lease renewals</li> <li>Compliance notices</li> </ul> <h4>Leasing & documentation</h4> <p>Draft, review, and process:</p> <ul> <li>Lease agreements</li> <li>Lease renewals</li> <li>Tenant onboarding documentation</li> </ul> <p>Manage documentation using:</p> <ul> <li>DocuSign</li> <li>Dotloop</li> </ul> <p>Maintain organized and compliant tenant files including:</p> <ul> <li>Applications</li> <li>Identification records</li> <li>Inspection reports</li> <li>Signed agreements</li> </ul> <p>Support property marketing across:</p> <ul> <li>Zillow</li> <li>Apartments.com</li> <li>MLS listing platforms</li> </ul> <h4>Property management systems</h4> <p>Maintain accurate records across property management software</p> <p>Track:</p> <ul> <li>Rent collections</li> <li>Delinquencies</li> <li>Occupancy status</li> <li>Late fees</li> </ul> <p>Generate and reconcile:</p> <ul> <li>Rent rolls</li> <li>Delinquency reports</li> <li>Occupancy trackers</li> </ul> <h4>Maintenance coordination</h4> <ul> <li>Create and assign vendor work orders</li> <li>Track maintenance tickets from start to completion</li> <li>Coordinate with tenants and vendors to ensure timely issue resolution</li> <li>Verify vendor invoices against completed work orders</li> </ul> <h4>Owner reporting & operational updates</h4> <p>Prepare:</p> <ul> <li>Owner statements</li> <li>Cash flow summaries</li> <li>Occupancy reports</li> <li>Vacancy updates</li> </ul> <p>Provide regular updates regarding:</p> <ul> <li>Rent collection status</li> <li>Open maintenance issues</li> <li>Leasing activity</li> </ul> <p>Ensure reporting is accurate and delivered on time</p> <h4>Compliance & quality control</h4> <p>Ensure all tenant documentation complies with:</p> <ul> <li>Local landlord-tenant regulations</li> <li>Fair Housing requirements</li> <li>Internal compliance standards</li> </ul> <p>Maintain organized, audit-ready property documentation</p> <h4>What success looks like</h4> <ul> <li>Tenant issues are resolved quickly and professionally</li> <li>Lease documentation remains accurate and compliant</li> <li>Maintenance requests are handled efficiently</li> <li>Property systems stay updated and organized</li> <li>Owners receive timely and accurate reporting</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>Strong communication skills with tenants, vendors, and property owners</li> <li>Highly organized and comfortable managing multiple workflows simultaneously</li> <li>Detail-oriented with strong operational follow-through</li> <li>Problem-solver who balances tenant experience with operational efficiency</li> <li>Able to work independently in fast-paced environments</li> </ul> <h4>Requirements (must-have)</h4> <h4>Experience</h4> <p>2+ years of experience in:</p> <ul> <li>Property management</li> <li>Leasing coordination</li> <li>Real estate operations</li> <li>Property administration</li> </ul> <h4>Core skills</h4> <p>Hands-on experience with:</p> <ul> <li>Yardi</li> <li>AppFolio</li> <li>Buildium</li> <li>Similar property management systems</li> </ul> <p>Strong Microsoft Office and Google Workspace skills</p> <p>Familiarity with:</p> <ul> <li>Lease documentation</li> <li>Rent collection workflows</li> <li>Tenant communication processes</li> </ul> <p>Strong written and verbal English communication</p> <h4>Nice to have</h4> <ul> <li>Experience managing portfolios of 100+ units</li> <li>Multi-state property management experience</li> <li>Familiarity with:</li> <ul> <li>Security deposits</li> <li>Trust accounting</li> <li>Owner statements</li> <li>Property accounting workflows</li> </ul> <li>Experience in:</li> <ul> <li>Residential property management</li> <li>Commercial real estate</li> <li>Mixed-use portfolios</li> </ul> </ul> <h4>What a typical day looks like</h4> <ul> <li>Respond to tenant inquiries and maintenance requests</li> <li>Process leases, renewals, and tenant documentation</li> <li>Update rent payments and occupancy records in property systems</li> <li>Coordinate vendor work orders and maintenance follow-ups</li> <li>Prepare owner reports and operational summaries</li> <li>Ensure all records remain organized and compliant</li> </ul> <p>In short: You keep property operations organized, responsive, compliant, and running efficiently across tenants, vendors, and ownership groups.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>Rent collection percentage</li> <li>Vacancy fill time</li> <li>Maintenance resolution turnaround time</li> <li>Accuracy of lease and tenant documentation</li> <li>Owner satisfaction with communication and reporting</li> <li>System and operational accuracy</li> </ul> <h4>Why this role stands out</h4> <ul> <li>High operational ownership across property workflows</li> <li>Direct impact on tenant experience and portfolio performance</li> <li>Exposure to leasing, maintenance, reporting, and compliance operations</li> <li>Opportunity to grow into:</li> <ul> <li>Property manager</li> <li>Operations manager</li> <li>Portfolio coordinator roles</li> </ul> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with Pavago recruiter</li> <li>Practical task (lease processing or owner reporting scenario)</li> <li>Client interview</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Thrive in organized, operations-heavy environments</li> <li>Enjoy coordinating property workflows and tenant communication</li> <li>Can manage multiple moving parts without losing accuracy</li> <li>Want to grow within real estate and property operations</li> </ul> <p>This is a strong opportunity to join a fast-moving property management environment and play a key role in daily portfolio operations.</p></p><p></p>

<p><h4>When you work for us</h4> <p>You commit to a career at one of the largest and most prestigious professional services firms in the world. Looking for a rewarding career? Take a closer look at Deloitte & Touche ME. It has received numerous awards in the last few years which include Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW).</p> <p>Our region encompasses diverse tax laws and is part of what makes a career in tax with Deloitte & Touche Middle East a truly stimulating experience. With many corporations operating across several borders, your knowledge of tax will be key to making sure our clients stay on the right side of tax laws and minimize their tax costs. Your people skills will also be engaged as you form a close working relationship with clients, while your technical knowledge will be stretched as you develop expertise across the board in consulting, business, finance, and law to craft commercially sound solutions. As you gain experience, you will do so with the full support of a firm that believes in helping you grow and providing you with the skills to succeed.</p> <h4>Our purpose</h4> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li><strong>Lead the way</strong></li> <li><strong>Serve with integrity</strong></li> <li><strong>Take care of each other</strong></li> <li><strong>Foster inclusion</strong></li> <li><strong>Collaborate for measurable impact</strong></li> </ul> <h4>Role overview</h4> <p>As a Business Tax Manager at Deloitte, you will lead a team in providing comprehensive tax advisory and compliance services to our clients. You will play a crucial role in managing client relationships, delivering exceptional client service, and leading projects to ensure tax compliance and optimize tax strategies. This position offers an exciting opportunity to work with a broad client base in various industries and a chance to contribute to a dynamic and growing tax practice.</p> <h4>Key responsibilities</h4> <ul> <li><strong>Client engagement and relationship management:</strong><br> Develop and maintain strong relationships with clients, understanding their needs, and provide tailored tax solutions.<br> Lead client meetings and facilitate discussions to deliver valuable tax insights and strategies.</li> <li><strong>Tax compliance and advisory:</strong><br> Oversee the preparation and review of complex corporate tax returns to ensure compliance with local and international tax laws.<br> Provide expert advice on a broad range of tax issues, including corporate tax advisory, restructuring, and mergers & acquisitions.</li> <li><strong>Research and analysis:</strong><br> Stay abreast of developments in local and international tax legislation and assess their impact on client businesses.<br> Analyze complex tax regulations to identify opportunities for tax planning and risk mitigation.</li> <li><strong>Leadership capabilities:</strong><br> Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make.<br> Develops high-performing people and teams through challenging and meaningful opportunities.<br> Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders.<br> Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people.<br> Understands key objectives for clients and Deloitte, aligns people to objectives, and sets priorities and direction.</li> </ul> <h4>Qualifications</h4> <ul> <li>Qualified Accountant (CA, ACCA, ADIT, CPA, etc.)</li> <li>6+ years of general tax experience, preferably with at least five years focused on international, regional, and national taxation.</li> <li>Experience with a Big 4 firm, law firm, or large corporate tax department of a multinational company is required.</li> <li>In-depth, first-hand experience of a wide range of industries.</li> <li>Significant experience in corporate tax, including advisory and compliance.</li> <li>Excellent research skills and strong written and verbal communication skills.</li> <li>Fluent in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English).</li> <li>In-depth knowledge of tax and business laws and regulations.</li> <li>Excellent project management and presentation skills required.</li> <li>Prior supervisory experience required.</li> <li>Prior work experience and knowledge of Oman taxation will be an added advantage.</li> </ul> <p>For further information and to apply, please visit our website via the “Apply” button below.</p></p><p></p>

<p><h4>When you work for us</h4> <p>You commit to a career at one of the largest and most prestigious professional services firms in the world. Looking for a rewarding career? Take a closer look at Deloitte & Touche ME. It has received numerous awards in the last few years which include Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW).</p> <p>Our region encompasses diverse tax laws and is part of what makes a career in tax with Deloitte & Touche Middle East a truly stimulating experience. With many corporations operating across several borders, your knowledge of tax will be key to making sure our clients stay on the right side of tax laws and minimize their tax costs. Your people skills will also be engaged as you form a close working relationship with clients, while your technical knowledge will be stretched as you develop expertise across the board in consulting, business, finance, and law to craft commercially sound solutions. As you gain experience, you will do so with the full support of a firm that believes in helping you grow and providing you with the skills to succeed.</p> <h4>Our purpose</h4> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li><strong>Lead the way</strong></li> <li><strong>Serve with integrity</strong></li> <li><strong>Take care of each other</strong></li> <li><strong>Foster inclusion</strong></li> <li><strong>Collaborate for measurable impact</strong></li> </ul> <h4>Role overview</h4> <p>As a Business Tax Manager at Deloitte, you will lead a team in providing comprehensive tax advisory and compliance services to our clients. You will play a crucial role in managing client relationships, delivering exceptional client service, and leading projects to ensure tax compliance and optimize tax strategies. This position offers an exciting opportunity to work with a broad client base in various industries and a chance to contribute to a dynamic and growing tax practice.</p> <h4>Key responsibilities</h4> <ul> <li><strong>Client engagement and relationship management:</strong><br> Develop and maintain strong relationships with clients, understanding their needs, and provide tailored tax solutions.<br> Lead client meetings and facilitate discussions to deliver valuable tax insights and strategies.</li> <li><strong>Tax compliance and advisory:</strong><br> Oversee the preparation and review of complex corporate tax returns to ensure compliance with local and international tax laws.<br> Provide expert advice on a broad range of tax issues, including corporate tax advisory, restructuring, and mergers & acquisitions.</li> <li><strong>Research and analysis:</strong><br> Stay abreast of developments in local and international tax legislation and assess their impact on client businesses.<br> Analyze complex tax regulations to identify opportunities for tax planning and risk mitigation.</li> <li><strong>Leadership capabilities:</strong><br> Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make.<br> Develops high-performing people and teams through challenging and meaningful opportunities.<br> Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders.<br> Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people.<br> Understands key objectives for clients and Deloitte, aligns people to objectives, and sets priorities and direction.</li> </ul> <h4>Qualifications</h4> <ul> <li>Qualified Accountant (CA, ACCA, ADIT, CPA, etc.)</li> <li>6+ years of general tax experience, preferably with at least five years focused on international, regional, and national taxation.</li> <li>Experience with a Big 4 firm, law firm, or large corporate tax department of a multinational company is required.</li> <li>In-depth, first-hand experience of a wide range of industries.</li> <li>Significant experience in corporate tax, including advisory and compliance.</li> <li>Excellent research skills and strong written and verbal communication skills.</li> <li>Fluent in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English).</li> <li>In-depth knowledge of tax and business laws and regulations.</li> <li>Excellent project management and presentation skills required.</li> <li>Prior supervisory experience required.</li> <li>Prior work experience and knowledge of Oman taxation will be an added advantage.</li> </ul> <p>For further information and to apply, please visit our website via the “Apply” button below.</p></p><p></p>