وظائف مدير العمليات - مسقط سلطنة عمان

<p>The main job purpose is to provide technical opinions falling within the scope of the job holder s duties, as well as on specialized matters referred to them related to the Directorate s activities, in accordance with debt issuance operations. Duties and Responsibilities: The position holder is subject to general guidance and direction from the Director General of the Public Debt Management Unit. Develops and implements the annual borrowing plan in line with the medium-term debt strategy. Monitors market developments and provides advice on the appropriate timing for securing the financing approved for the year. Implements the approved strategy and manages the debt portfolio in accordance with defined benchmarks and limits. Manages the issuance of government securities, including Treasury bills and bonds, and contributes to the development of the local currency bond market. Contributes to determining the pricing and maturity structure of domestic government securities based on the sovereign yield curve and various risk factors, including rollover/refinancing risk and interest rate risk, among others. Provides updates on market performance and the secondary market for government securities. Develops and maintains relationships with lenders and investors, working in close coordination with the Investor Relations team. Provides ongoing recommendations aimed at improving borrowing policies and operational processes. Negotiates loan terms and conditions with lenders to secure financing at the lowest possible cost, in line with relevant guidelines and directives. Analyzes financing proposals and submits recommendations for review by senior management. Undertakes the execution of public loans (domestic and foreign) and ensures proper implementation and follow-up, including effective management of the debt portfolio until full repayment of principal, interest, and any other financial obligations. Performs any other duties of a similar nature as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Minimum Qualifications and Requirements:</strong></p><p><strong>Educational Qualifications:</strong> Bachelor s degree in Finance, Accounting, or any other relevant field</p><p><strong>Professional Qualifications:</strong> Preferable ACCA, CFA, CMA, CPA, FMVA, FRM</p><p><strong>Work Experience:</strong> 14 to 16 years of related work experience</p><p><strong>Languages:</strong> Fluency in Arabic</p><p>Fluency in English</p><p><strong>Computer skills:</strong> Proficiency in MS Office is must</p><p>Experience with business related software is desirable</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To provide independent assurance over IT governance, cybersecurity, application controls, and IT general controls, ensuring alignment with organizational objectives, risk appetite, and Nama Electricity Supply Company / OIA governance and assurance standards. Conduct IT audits covering ITGC, cybersecurity, applications, and infrastructure, as per the approved Internal Audit Plan, analyzing data to assess. Develop and implement audit programs, including risk assessments, control matrix, and procedures based on guidance from Senior IT Auditor/Section Head. Collect and maintain proper audit evidence, ensuring accurate working papers, conclusions, and files are maintained in accordance with the division's policies. Perform data analysis within assigned audit areas to identify trends, anomalies, and control weaknesses. Ensure adherence to set IT Audit KPIs, reporting high-risk observations, and tracking implementation progress for observations, risk severity, cost saving, and revenue/loss optimization opportunities. Conduct audits effectively and within the allocated man-days budgeted as per the approved annual audit plan. Maintain complete and accurate engagement workpapers/files in accordance with quality standards and the approved Internal Audit Manual or International Standards for the Professional Practices of Internal Auditing. Produce high-quality IT Audit Findings and reports adhering to communication criteria and quality standards outlined in the approved Internal Audit Manual or International Standards for the Professional Practices of Internal Auditing. Ensure timely follow-up of findings in assigned areas, following the approved IA Follow-Up process. Assist in developing audit reports, findings, and recommendations for discussions with the Senior IT Auditor. Communicate audit findings and recommendations effectively to process owners, division heads, and Senior Management. Collaborate with the Internal Audit team, providing support for timely follow-up of corrective action items and implementation of the Personal Development Plan (PDP). Contribute to the effectiveness of the Internal Audit function through thorough audit execution and identification of areas for process improvement. Deliver high-quality audit reports and maintain positive client/auditee relationships, enhancing organizational risk management and operational excellence. Enhance skills and knowledge related to Business Acumen, Ethics, Governance, Risk, and Control through continuous learning and alignment with the International Professional Practices Framework. Adhere to company policies, procedures, guidelines, and Nama/OIA applicable standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s Degree in IT, Computer Science, IS, or related field. Professional-related certificates, such as CIA and CISA, are preferable. Experience working in an audit or risk management function is preferred. Experience in the power/ water sector is preferred. Minimum 3 years in IT/ IT audit / IT risk with a Bachelor s Degree.</p><p></p></section>

<p>We are looking for a motivated Business Development and Digital Marketing Executive to join our growing team at Hike Tech LLC, a software and technology company based in Muscat, Oman. Candidates who can join within 15 days are preferred. The role involves two key responsibilities. First, identifying and acquiring new clients for our software and digital product services through cold outreach, networking and relationship building. Second, managing our brand presence across digital channels including Instagram, LinkedIn and WhatsApp. The ideal candidate is comfortable with both closing deals and creating content. You will work directly with the founder and play a key role in driving company growth across the GCC market. Key responsibilities include generating and qualifying leads, reaching out to potential clients via email, WhatsApp, LinkedIn and social media, preparing proposals, following up on opportunities, attending GCC networking events and meetups, managing social media accounts, creating engaging content, building ambassador and referral programs, and reporting on performance and growth metrics on a weekly basis. This is an exciting opportunity to join an early stage technology company and make a real impact on its growth from day one.</p><p>We are looking for a candidate with 1 to 3 years of experience in business development, sales, digital marketing or a related field who is available to join immediately. The ideal candidate has strong communication and negotiation skills in both English and Arabic, and is comfortable with cold outreach and building professional relationships from scratch. The candidate must be self motivated, target driven and able to work independently with minimal supervision. A solid understanding of the GCC market and business culture is essential. Familiarity with social media platforms especially Instagram and LinkedIn is required. An existing network of businesses or decision makers in the GCC is a strong advantage. Experience selling software or digital services, or working with content creators and influencer communities, is also highly desirable. Content creation skills including photography, video editing and Reels production are a bonus. A degree in Marketing, Business Administration or a related field is preferred but not mandatory. What matters most is attitude, drive and the ability to deliver results from day one.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible for supporting the implementation, configuration, testing, integration, and maintenance of technology solutions and applications. The role works closely with project teams, developers, vendors, and business users to ensure that technical requirements are met, and systems operate efficiently and effectively.</p><p>Assist in the implementation, deployment, and integration of systems and technology solutions. Coordinate with internal servers and network team and explain IP subnetting and classes Basic understanding of IP address subnetting classes Basic understanding of VPN connections type in network Participate in technical design discussions and contribute to solution development activities. Support the configuration, testing, and deployment of applications and system enhancements. Review technical documentation and assist in validating system configurations and functionalities. Support software testing activities and verify that technical requirements are met. Assist in analyzing system issues and troubleshooting application defects. Participate in change request implementation activities, including configuration, testing, and deployment. Support developers and vendors during implementation and post-go-live activities. Monitor system performance and report technical issues, risks, and improvement opportunities. Assist in maintaining technical documentation, procedures, and support guides. Participate in incident management activities and root cause analysis exercises. Ensure compliance with IT standards, security requirements, and established procedures. Collaborate with internal stakeholders to understand business requirements and support solution delivery. Contribute to automation and process improvement initiatives where applicable.</p><p>Act as the primary technical liaison between business stakeholders, vendors, project teams, and internal IT departments to ensure successful project delivery. Schedule, facilitate, and lead project meetings, workshops, requirement-gathering sessions, technical discussions, and status review meetings with business users, vendors, and internal teams. Coordinate with vendor project managers and technical teams to ensure project deliverables, timelines, dependencies, and technical requirements are clearly understood and executed. Manage project communications and provide regular project status updates, risk assessments, and issue reports to management and stakeholders.</p><p>Coordinate with internal Network, Server, Security, Database, and Infrastructure teams to support project implementation and operational requirements. Lead infrastructure readiness activities, ensuring all network, server, storage, security, and connectivity requirements are completed before implementation. Design, review, and maintain IP addressing VLAN configurations, and network segmentation plans. Review and validate server specifications, operating system requirements, network configurations, load-balancing requirements. Work closely with server teams to provision and configure development, staging, and production environments. Coordinate server access, user permissions, service accounts, and infrastructure-related requirements for project teams and vendors. Monitor infrastructure dependencies and ensure all server, network, and security configurations align with project requirements.</p><p>Demonstrate strong understanding of VPN technologies, including Site-to-Site VPN, Client-to-Site VPN, SSL VPN connectivity. Coordinate VPN setup and connectivity between internal systems, cloud environments, third-party vendors, and external partners. Work with network and security teams to implement firewall policies, access control rules, NAT configurations, and secure communication channels. Ensure network connectivity between systems, applications, databases, and vendor environments is established and tested successfully. Coordinate security reviews and ensure all connectivity solutions comply with organizational security standards and policies.</p><p>Serve as the primary point of contact for vendors regarding technical, infrastructure, integration, network, and connectivity requirements. Coordinate daily with vendor project managers and technical teams to review project progress, discuss issues, and drive timely resolution of blockers. Assist vendors in resolving network connectivity issues, VPN configuration issues, server access requests, firewall-related issues, and system integration challenges. Coordinate implementation activities between vendors and internal IT teams throughout project initiation, execution, deployment, and project closure. Ensure vendor access requests, server access, VPN connectivity, and infrastructure requirements are processed and completed within project timelines. Review vendor technical documentation, architecture diagrams, integration specifications, and deployment plans. Validate vendor solutions to ensure compatibility with existing infrastructure, network, security, and enterprise architecture standards.</p><p>Participate in technical solution design discussions and contribute to application, infrastructure, and integration architecture decisions. Coordinate system integrations between internal applications, third-party platforms, cloud services, APIs, databases, and vendor solutions. Review and validate interface specifications, data mapping documents, API integrations, and technical design documents. Support application configuration, deployment, upgrades, enhancements, and Vendor production releases. Ensure all integration requirements are documented, tested, and successfully implemented.</p><p>Provide day-to-day technical coordination and support for project teams, vendors, developers, infrastructure teams, and business users. Monitor system performance, application availability, network connectivity, and project servers infrastructure health. Investigate and troubleshoot application, server, database, network, VPN, and integration-related incidents. Lead incident management, problem management, and root cause analysis activities. Coordinate with support teams and vendors to ensure timely resolution of production issues. Identify recurring issues and recommend corrective and preventive actions.</p><p>Maintain technical documentation, network diagrams, VPN configurations, server inventories, integration documents, and operational procedures. Prepare meeting minutes, issue logs, risk registers, project reports, and technical implementation documents. Ensure compliance with IT governance policies, cybersecurity standards, operational procedures, and regulatory requirements. Support audits, security reviews, and compliance assessments related to infrastructure and project activities.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>MINIMUM EDUCATION, QUALIFICATIONS SKILLS</strong></p><p>Education: Bachelor s degree in computer science, Information Technology, Software Engineering, Computer Engineering, or a related field.</p><p>Experience: 0 3 years of experience in Information Technology, Software Development, System Support, System Implementation, or a related field. Fresh graduates with relevant internships or project experience may be considered.</p><p>Special Skills &amp; Knowledge: Basic understanding of software development and system implementation concepts. Knowledge of databases, operating systems, and application support. Familiarity with SDLC concepts and testing methodologies. Strong analytical and problem-solving skills. Good communication and teamwork abilities. Ability to learn new technologies and adapt to changing environments.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br> <p> <strong>Job purpose </strong> </p> <p> <strong> </strong> </p> <p>Provide Performance Management and Talent Management support services across the organization, acting as an accountable resource for the design, implementation, and continuous improvement of performance and talent processes.</p> <p>Organizes and controls end-to-end performance management processes, including goal setting, performance reviews, KPI frameworks, and calibration, ensuring clarity of individual contributions and alignment with corporate objectives.</p> <p>Supports wider Talent Management initiatives, including Learning &amp; Development, Competency Assurance, Succession Planning, and Talent Reviews, to strengthen organizational capability and leadership pipeline.</p> <p>Ensures alignment of performance outcomes with rewards, development, and workforce planning, contributing to building a high-performance culture and long-term business sustainability.</p> <p>The position operates in accordance with organizational strategy, policies, governance standards, and best international HR practices.</p> <p> <strong>Main tasks and responsibilities </strong> </p> <p> <strong> </strong> </p> <ul> <li>Organizes and controls the end-to-end performance management cycle, including goal setting, mid-year reviews, annual appraisals, and calibration processes in line with the approved performance management framework. </li> <li>Plans and executes implementation of performance frameworks (KPIs/OKRs), ensuring alignment with corporate strategy and business objectives.</li> <li>Ensures clarity, consistency, and fairness in performance evaluations across departments.</li> <li>Facilitates performance calibration sessions to ensure equitable rating distributions and objectivity.</li> <li>Develops and maintains performance management policies, guidelines, reports and tools.</li> <li>Supports the cascading of corporate objectives into departmental and individual goals.</li> <li>Monitors quality of goal setting and ensures alignment with strategic priorities.</li> <li>Analyzes performance data and produces reports, dashboards, and insights for leadership decision-making.</li> <li>Identifies trends, gaps, and risks in workforce performance and recommends improvement actions.</li> <li>Provides guidance and coaching to managers on effective performance management, feedback conversations, and handling underperformance.</li> <li>Supports development and tracking of Performance Improvement Plans (PIPs).</li> <li>Promote continuous improvement of the performance management cycle through periodic reviews, stakeholder feedback, and adoption of best practices to enhance process efficiency and effectiveness.</li> <li>Supports Talent Review processes, including identification of high-potential employees and critical roles. </li> <li>Contributes to the design and execution of Succession Planning frameworks and talent pipelines. </li> <li>Collaborates with Learning &amp; Development to align performance outcomes with development plans. </li> <li>Assists in competency framework design, assessment, and gap analysis. </li> <li>Supports leadership development and capability-building initiatives.</li> <li>Manages performance management systems (e.g., SAP SuccessFactors, Oracle, Workday) ensuring data integrity and user adoption. </li> <li>Ensures compliance with internal policies, audit requirements, and applicable regulations.</li> </ul> <p><br></p><ul> </ul> <p> </p> <p> <strong> </strong> </p> <p> </p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>An Oracle EAM (Enterprise Asset Management) Consultant is responsible for implementing, configuring, and supporting Oracle’s EAM modules to optimize asset lifecycle management, preventive maintenance, and work order processes. They act as subject matter experts bridging business requirements with Oracle Cloud or E-Business Suite solutions.</strong></p><p><strong>� Key Responsibilities</strong></p><ul><li><p><strong>Implementation &amp; Configuration</strong></p><ul><li><p>Lead full-cycle Oracle EAM implementations (Cloud or EBS).</p></li><li><p>Configure modules such as Asset Management, Work Orders, Maintenance Programs, Work Definitions, Resources, and Work Centers.</p></li><li><p>Set up asset hierarchies, preventive/predictive maintenance schedules, and failure codes.</p></li></ul></li><li><p><strong>Business Analysis &amp; Design</strong></p><ul><li><p>Translate complex maintenance and reliability requirements into Oracle EAM configurations.</p></li><li><p>Prepare functional design documents, process flows, and training materials.</p></li><li><p>Conduct Conference Room Pilots (CRPs), User Acceptance Testing (UAT), and end-user training.</p></li></ul></li><li><p><strong>Integration &amp; Data Management</strong></p><ul><li><p>Design integrations with legacy systems (Oracle EBS EAM, CMMS, IoT, SCADA).</p></li><li><p>Validate and migrate asset master data, maintenance programs, and historical work orders.</p></li><li><p>Work with Oracle Integration Cloud (OIC) for seamless connectivity.</p></li></ul></li><li><p><strong>Support &amp; Optimization</strong></p><ul><li><p>Provide ongoing production support and resolve service requests.</p></li><li><p>Monitor KPIs, operational metrics, and asset performance.</p></li><li><p>Recommend improvements to maintenance strategies and system configurations.</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>� Qualifications</strong></p><ul><li><p><strong>Education</strong>: Bachelor’s degree in Computer Science, Engineering, or related field.</p></li><li><p><strong>Experience</strong>: 5–10 years in Oracle EAM implementations; at least 2 full-cycle projects.</p></li><li><p><strong>Technical Skills</strong>:</p><ul><li><p>Oracle Cloud Maintenance / EBS EAM modules.</p></li><li><p>SQL, PL/SQL, APIs, REST/SOAP web services.</p></li><li><p>Data conversion, validation, and reporting tools (TOAD, SQL Navigator).</p></li></ul></li></ul><p><strong>Soft Skills</strong>: Strong analytical ability, problem-solving, and communication skills.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><span ><b>Job title</b></span></div><div><span ><br></span></div><div><span ><b>Job purpose</b></span></div><div><span >To develop, maintain, govern, and continuously improve the OQEP HSE Integrated Management System (HSE IMS) and act as its custodian in alignment with ISO 14001, ISO 45001, ISO 9001, ISO 50001, applicable legal requirements, and international industry best practices.</span></div><div><span >The position is responsible for HSE IMS governance, documentation management, assurance activities, certification readiness, surveillance and recertification audits, management reviews, performance monitoring, and continual improvement initiatives across OQEP operated assets and corporate functions.</span></div><div><span >The role serves as the focal point for management system integration across OQEP, coordinating with Quality, Energy, and other functional system owners to maintain an effective and aligned Integrated Management System framework supporting ISO 9001, ISO 14001, ISO 45001, ISO 50001, and other applicable standards</span></div><div><span >The position is responsible for establishing, maintaining, and continuously improving HSE IMS documentation including manuals, standards, procedures, guidelines, frameworks, forms, and associated records in accordance with OQEP requirements and industry best practices.</span></div><div><span >The role coordinates with certification bodies, consultants, auditors, process owners, and stakeholders to ensure effective implementation, maintenance, certification, and continual improvement of management system requirements throughout the organization.</span></div><div><br></div><div><span ><b><br></b></span></div><div><span ><b>Main Tasks and Responsibilities:</b></span></div><div><span ><br></span></div><div><span >Develop, maintain, govern, and continually improve the OQEP HSE Integrated Management System (HSE IMS) to ensure compliance with applicable statutory, regulatory, and international standards requirements.</span></div><div><span >Coordinate the identification, availability, and implementation of applicable local, international, and industry standards within the HSE IMS.</span></div><div><span >Develop, review, update, and maintain HSE IMS documentation, including policies, standards, procedures, guidelines, checklists, forms, and records, and coordinate with department focal points, SMEs, and interfacing functions to ensure effective review, acceptance, and implementation.</span></div><div><span >Ensure the control, distribution, retention, and maintenance of HSE IMS documents and records in accordance with the IMS Manual and Documented Information Control requirements.</span></div><div><span >Coordinate and facilitate HSE IMS workshops, working sessions, meetings, awareness programs, and training activities to support effective implementation, continual improvement, and stakeholder engagement.</span></div><div><span >Lead the integration, alignment, and continual improvement of the HSE IMS in accordance with ISO 9001, ISO 14001, ISO 45001, ISO 50001, applicable legal requirements, and industry best practices.</span></div><div><span >Develop and maintain the annual internal and external audit programme, coordinating with auditors, process owners, and relevant stakeholders to verify the effectiveness of the HSE IMS.</span></div><div><span >Conduct and coordinate internal and external HSE IMS audits, including audit planning, execution, facilitation, and preparation of audit reports.</span></div><div><span >Ensure audit findings, observations, non-conformities (NCR), and action items are recorded in the HSSE reporting system and effectively tracked through to verification of effectiveness and close-out.</span></div><div><span >Support and coordinate certification, surveillance, and recertification audits for ISO management systems, ensuring timely closure of findings and sustained certification compliance.</span></div><div><span >Coordinate Management Review Meetings (MRMs), including agenda preparation, collection and analysis of inputs, facilitation of review activities, and monitoring the closure and effectiveness of resulting actions and internal audit non-conformities.</span></div><div><span >Develop and deliver HSE IMS performance reports, dashboards, data analytics, forecasts, and trend analyses to support management decision-making and continual improvement.</span></div><div><span >Lead HSE IMS development and improvement projects, coordinating with internal stakeholders and external parties as required.</span></div><div><span >Promote and support the effective use, maintenance, and continual improvement of digital document and information management systems related to the HSE IMS.</span></div><div><span >Promote and monitor contractor compliance with HSE IMS requirements, specifications, and procedures through engagement, assurance activities, and performance reviews.</span></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>&nbsp;</b></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Senior Solution Architect owns the architecture, design standards, delivery practices, and governance of the company s enterprise business applications. The role sets how solutions are designed, built, deployed, and integrated ensuring they are secure, scalable, well-governed, and reliably delivered into production. The Enterprise Document and Records Management System (EDRMS) is a core platform within the architect s portfolio.</p><p>The role provides technical direction across the application landscape: it defines reference architectures and CI/CD and deployment standards, governs solution designs (internal and vendor), and ensures changes meet security, records, and data-governance requirements.</p><p>The position will act in accordance with the OQEP s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE &amp; Energy Management System requirements standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><b>Main Tasks and Responsibilities</b><p>Solution Architecture &amp; Design</p><p>Define and maintain reference architectures, solution designs, integration designs, and data-flow diagrams for the enterprise application portfolio, including EDRMS.</p><p>Translate business requirements into secure, scalable, and maintainable technical solutions, selecting appropriate patterns and technologies.</p><p>Provide hands-on design, prototyping, and proof-of-concept work to validate architecture decisions and de-risk delivery.</p><p>Architecture Governance &amp; Standards</p><p>Define, maintain, and enforce solution-design, coding, and integration standards and technical guardrails across applications.</p><p>Operate design-authority / solution-review gates: review and approve internal and vendor technical designs against architecture, security, and data-governance principles.</p><p>Maintain Architecture Decision Records (ADRs) and ensure changes follow change-management, access-control, audit, and IT-governance requirements; provide architecture input to audits and assurance reviews.</p><p>Delivery Standards &amp; CI/CD</p><p>Define the CI/CD strategy and standards (e.g. Azure DevOps, GitLab CI, GitHub Actions) covering source control, branching, automated build/test, code quality, and artifact management.</p><p>Set expectations for automated testing and security scanning (SAST/DAST/dependency) within pipelines, and govern adherence across teams and vendors.</p><p>Guide engineers and vendors in implementing pipelines to the agreed standard, and review delivery practices for quality and consistency.</p><p>Deployment &amp; Release Strategy</p><p>Own deployment architecture and environment strategy (development, test, staging, production), including environment promotion and configuration management.</p><p>Define release governance deployment runbooks, rollback/back-out plans, and post-deployment verification and oversee controlled releases of significant changes.</p><p>Coordinate change windows and cutovers with IT Operations, Infrastructure, Database, Cybersecurity, and vendor teams to protect availability and performance.</p><p>EDRMS / ECM Platform Architecture</p><p>Own the architecture and roadmap of the EDRMS platform (e.g. OpenText Documentum, D2, Content Server, or similar) as a core managed platform.</p><p>Design document-management workflows, metadata models, taxonomy, classification, retention rules, access controls, and integration points, ensuring records compliance and data quality.</p><p>Direct migration, indexing, metadata improvement, OCR, and search-optimisation activities, working with specialist engineers and vendors for deep configuration and build.</p><p>Integration Architecture</p><p>Design secure, resilient integrations between EDRMS / business applications and ERP (e.g. SAP), SharePoint/M365, databases, portals, and identity-management systems using APIs, web services, and connectors.</p><p>Define standards for authentication, error handling, monitoring, and data quality across integrations.</p><p>Technical Leadership, Support Oversight &amp; Vendor Management</p><p>Act as technical authority and escalation point for complex incidents, performance problems, and integration issues, ensuring solutions are supportable and root causes are addressed without owning first-line incident resolution.</p><p>Coordinate with vendors, review technical deliverables for quality and compliance, and follow up on support and enhancement activities.</p><p>Provide technical guidance and knowledge transfer to internal teams and business users, and identify opportunities to automate manual processes and improve usability, efficiency, and reliability.</p><p>Perform other related duties as assigned.</p><b>Key interactions</b><p>Internal: IDS &amp; CI function, IT Operations, Infrastructure, Database, and Cybersecurity functions, business application owners and users across all OQEP functions and streams.</p><p>External: Software and platform vendors (EDRMS/ECM vendors, ERP vendors), system integrators, specialist technical consultants.</p><br><p></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Education Requirements</b><br>Required: Bachelor's degree in Computer Science, Information Technology, Software Engineering, or related field.<br>Preferred: Postgraduate qualification or professional certifications such as TOGAF, Azure Solutions Architect, OpenText/Documentum certification, or equivalent; certifications in DevOps or CI/CD tooling (Azure DevOps, GitLab) are an advantage.<br><b>Language</b><br>Excellent knowledge of written, read, and spoken English (required)<br><b>Background and experience</b><br><b>Competencies and skills</b><br>6+ years of relevant experience in solution architecture, enterprise applications, or software delivery within a medium to large organization.<br>Demonstrated experience designing and governing enterprise application architectures, including integration and deployment architecture.<br>Hands-on experience with EDRMS/ECM platforms (e.g. OpenText Documentum, D2, Content Server, or similar) is strongly preferred.<br>Experience defining and governing CI/CD pipelines and DevOps practices (Azure DevOps, GitLab CI, GitHub Actions, or equivalent).<br>Experience integrating business applications with ERP systems (e.g. SAP), SharePoint/M365, and identity management systems.<br>Familiarity with architecture governance practices including Architecture Decision Records (ADRs) and design-authority processes.<br>Experience working with vendors and managing technical delivery quality and compliance.<br><b>Technical Competencies:</b><br>Strong analytical and problem-solving skills.<br>Excellent communication skills, able to translate technical concepts for business stakeholders.<br>Ability to act as a technical authority and influence design decisions across teams and vendors.<br>Attention to detail and a quality-driven mindset.<br>Self-motivated with the ability to manage multiple initiatives concurrently.<br>Collaborative approach to working with cross-functional and vendor teams.<br>Cultural sensitivity in a multinational environment.<br><b>Technical Competencies:</b><br>Solution and enterprise architecture design (reference architectures, integration design, data-flow diagrams).<br>Architecture governance and Architecture Decision Records (ADRs).<br>CI/CD strategy and tooling (Azure DevOps, GitLab CI, GitHub Actions).<br>Automated testing and security scanning (SAST/DAST/dependency scanning).<br>Deployment architecture, environment strategy, and release governance.<br>EDRMS/ECM platform architecture (OpenText Documentum, D2, Content Server, or similar).<br>Document management workflows, metadata models, taxonomy, and records compliance.<br>Integration architecture (APIs, web services, connectors) with ERP, SharePoint/M365, and identity management systems.<br>IT governance, change management, and access control principles.<br>Vendor management and technical delivery review.IT governance, change management, and access control principles.<br>Vendor management and technical delivery review.</p></section>

<p><h4>Description</h4> <p><strong>The opportunity</strong><br> A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. This is a build-stage organisation growing to approximately fifty people over its first two years, and it needs someone to build and run the entire corporate infrastructure from the ground up.</p> <p>We are hiring a Head of Corporate Services to own premises, HR, finance back-office, corporate IT, travel, and governance administration as a single integrated function. This is not a supervisory role over a team of specialists. It is a working post: the person we are looking for remains personally involved in the work, makes the decisions, and is accountable for the outcomes regardless of whether they are delivered through direct staff or outsourced providers.</p> <h4>What the role covers</h4> <ul> <li>Sourcing, negotiating, and managing the company's office lease and fit-out; ongoing facilities management and physical security</li> <li>Payroll, benefits, leave, expense systems, and visa and immigration administration for all staff and dependants</li> <li>Drafting and enforcing the employee handbook and HR policies; compliance with Omani Labour Law and Omanisation requirements</li> <li>Selecting and managing external accountants, auditors, and tax advisors; bookkeeping, accounts payable, accounts receivable, and cash management; establishing and managing banking relationships</li> <li>Corporate IT: end-user devices, M365 administration, identity management, IT support, and cybersecurity for corporate systems</li> <li>Owning the corporate travel policy; managing the travel agency and duty-of-care arrangements for travelling staff</li> <li>Maintaining statutory records and registers; coordinating board and committee meetings; filing statutory returns; managing the corporate insurance programme</li> <li>Maintaining the master vendor and contract register; negotiating, renewing, and terminating corporate service contracts</li> </ul> <h4>Requirements</h4> <p><strong>Who we are looking for</strong><br> At least 10 years in corporate services, operations, or general management roles, with at least five years at senior level. A demonstrable track record of leading a small, multi-disciplinary corporate function, not solely managing large departments staffed by specialists. Proven experience either establishing a regulated financial entity in Oman or the GCC, or leading the corporate function of an existing regulated entity of comparable size. Working knowledge of Omani Labour Law, immigration procedures, and corporate regulations. Demonstrated capability across multiple disciplines concurrently: premises, HR, finance, IT, and governance. Fluent in Arabic and English, written and spoken.</p> <p>Experience in a financial market infrastructure, bank, or other regulated financial services entity is an advantage. So is familiarity with the IFC Oman regulatory framework and prior experience in a start-up or greenfield environment.</p> <h4>What this is</h4> <p>On day one, the office does not exist, the payroll has not been run, the banking has not been established, and the IT has not been deployed. Within twelve months, all of it needs to be running to the standard of an international regulated institution. The person who takes this role will have built it. If that is the kind of challenge you are looking for, and you have the breadth of experience to deliver it, this is worth a conversation.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>POSITION SUMMARY</strong><br>The Group Chief Executive Officer (GCEO) provides strategic leadership, direction, and oversight across ITHCA Group and its portfolio of subsidiaries, investees, and joint ventures. The GCEO s mandate is to develop new industries in the technology and digital economy sector in a financially sustainable manner building a portfolio of long-term, strategically significant investments that advance Oman Vision 2040 and the national digital economy, in alignment with OIA s strategic direction. Reporting directly to the Board of Directors, the GCEO is responsible for defining and executing the Group s vision, investment strategy, and operating plans; ensuring robust governance and accountability; originating and managing strategic partnerships; optimizing portfolio value and returns; and positioning ITHCA as Oman s leading platform for participation in future emerging-technology value chains, in close coordination with the Oman Investment Authority (OIA) and key stakeholders. The role requires a visionary, results-oriented investor-leader who governs through strategy, capital allocation, and oversight, with a focus on creating new industries for Oman in the technology and digital-economy sector empowering subsidiaries and investees with operational autonomy within an agreed framework rather than intervening directly in day-to-day operations and who integrates commercial returns with national impact, innovation, and digital sovereignty. Accountability is clearly delineated: the GCEO is accountable for portfolio performance, strategic direction, and capital allocation, while subsidiary CEOs remain accountable for the operational execution of their respective businesses.</p><p><strong>KEY RESPONSIBILITIES:</strong></p><p><strong>Strategic Leadership and Governance</strong><br>Define and articulate ITHCA s vision, mission, and long-term investment strategy in alignment with national technology and digital-economy priorities, OIA s direction, and the guidance of the Board. Lead the preparation and execution of annual business and operating plans, ensuring effective performance against approved budgets and KPIs. Establish and enforce group-wide governance frameworks, policies, compliance systems, and accountability mechanisms across all subsidiaries, investees, and joint ventures. Secure strategic alignment between the Group, OIA, and the Board on all major investment, divestment, and capital decisions. Ensure transparency and timely reporting to the Board and its committees, including Executive, Audit &amp; Risk, and Investment committees.</p><p><strong>Portfolio Value Creation and Operational Governance</strong><br>Develop and execute portfolio value-creation initiatives to improve operational performance, commercial growth, technology capabilities, and enterprise value across the Group. Govern through a holding-company model providing strategic guidance, oversight, and direction while empowering portfolio companies with operational autonomy within an agreed framework. Exercise shareholder oversight through subsidiary Boards, governance frameworks, and performance management. Monitor the strategic, financial, and operational performance of subsidiaries, investees, and joint ventures against approved KPIs (e.g., ROI, EBITDA), intervening only where performance or risk thresholds require. Identify, enable, and leverage synergies, economies of scale, and best practice sharing across the Group and its portfolio. Establish a clear delegation of authority so that operational decisions sit with subsidiary leadership while strategic, investment, and capital decisions are governed at Group level. Ensure consistent group-wide standards for risk management, cybersecurity, due diligence, and quality of investment execution.</p><p><strong>Portfolio, Investment and Financial Stewardship</strong><br>Define the Group s investment thesis and lead portfolio construction across long-term, strategically significant technology and emerging technology assets. Lead the origination, strategic analysis, and execution of major acquisitions, divestments, and entry/exit decisions, providing formal recommendations to the Board / Investment Committee for approval. Govern portfolio-level capital allocation with disciplined, risk-adjusted return criteria; review and challenge asset-level business plans and significant capital requests for alignment with the overarching portfolio strategy. Develop and execute divestment and exit strategies including IPOs, private placements, strategic partnerships, and portfolio restructuring to recycle capital and maximize long-term portfolio value. Establish the financial framework, risk appetite, and return hurdles for all investments, ensuring capital is deployed in line with the approved strategy and long-term value-creation plan. Ensure rigorous due diligence on all investments, with accurate financial reporting and compliance against agreed KPIs, budgets, and governance standards.</p><p><strong>Partnerships and Ecosystem Development</strong><br>Originate and manage strategic partnerships, joint ventures, and alliances with international and local investors, technology operators, and government stakeholders. Strengthen public private partnerships that expand Oman s technology and emerging technology footprint and attract foreign direct investment, technology transfer, and localization. Build and maintain trusted relationships with OIA, government ministries and agencies (at Director-General and Ministerial level), regulators, financial institutions, and global technology leaders. Position ITHCA as the partner of choice for locating emerging-technology capabilities and value chains within the Sultanate.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education and Experience:</h2><p><strong>Education</strong><br>Advanced degree in Business Administration, Finance, Economics, Technology, or a related field; an MBA or equivalent postgraduate qualification is strongly preferred. A professional finance/investment qualification (e.g., CFA or CAIA) is advantageous. Additional certifications in corporate governance, leadership, or sustainability (ESG) are advantageous.</p><p><strong>Experience</strong><br>At least 18 years of progressive executive experience, including a senior C-Suite or Group CEO capacity, spanning investment management, technology M&amp;A, strategy, and executive leadership. Demonstrated record in managing complex matrix relationships across multiple business entities. Experience engaging with senior government stakeholders, regulators, and commercial partners, preferably at Ministerial or equivalent level. Track record in portfolio management, capital allocation, and securing partnerships, joint ventures, and large-scale investment programs. Management experience in a holding or investment company is strongly desirable. Strong governance experience, including regular engagement with Board committees. Track record in organizational transformation, change management, and leadership development.</p><h2>Skills and Competencies:</h2><p><strong>Functional Competencies</strong><br>Portfolio management and portfolio construction. Capital allocation, corporate finance, and risk-adjusted return management. Investment governance and enterprise risk management. Technology investment and portfolio value creation. Building digital and technology industries and ecosystems. Public private partnerships and senior stakeholder management. Board and corporate governance. Transformation and change leadership.</p><p><strong>Behavioural Competencies</strong><br>Visionary, decisive, and inspirational leadership. Strong interpersonal, negotiation, and stakeholder-management skills. Flexibility, adaptability, creativity, and innovation. High resilience and sound judgment under pressure, with strong public representation and advocacy skills.</p><p></p></section>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p> <p>This is a hands-on support role focused on:</p> <ul> <li>Technical troubleshooting</li> <li>Ticket resolution</li> <li>SaaS support operations</li> <li>User onboarding & access management</li> <li>Knowledge base documentation</li> <li>Customer support and issue escalation</li> </ul> <p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p> <p>If you enjoy:</p> <ul> <li>Solving technical problems</li> <li>Troubleshooting systems</li> <li>Helping users navigate software issues</li> <li>Working in fast-paced support environments</li> </ul> <p>This role is a strong fit.</p> <h4>What you’ll own</h4> <p><strong>Technical support & troubleshooting</strong></p> <p>Respond to technical support requests through platforms such as:</p> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> </ul> <p>Troubleshoot:</p> <ul> <li>Login issues</li> <li>Password resets</li> <li>Connectivity problems</li> <li>SaaS platform errors</li> <li>Browser and system-related issues</li> </ul> <p>Resolve Level 1 & Level 2 support requests.</p> <p>Guide customers through troubleshooting steps using simple, non-technical language.</p> <p>Ensure users feel informed and supported throughout the resolution process.</p> <p><strong>Ticket management & escalation</strong></p> <p>Prioritize incoming tickets based on:</p> <ul> <li>Urgency</li> <li>SLA requirements</li> <li>Business impact</li> </ul> <p>Escalate complex issues to:</p> <ul> <li>Tier 2/3 Support</li> <li>DevOps</li> <li>Engineering teams</li> </ul> <p>Document:</p> <ul> <li>Troubleshooting steps</li> <li>Findings</li> <li>Reproduction details</li> <li>Escalation notes</li> </ul> <p>Maintain clean and accurate support documentation.</p> <p><strong>Basic system administration</strong></p> <p>Support:</p> <ul> <li>User provisioning</li> <li>Account setup</li> <li>Password resets</li> <li>Permissions management</li> </ul> <p>Assist with:</p> <ul> <li>Onboarding</li> <li>Offboarding</li> <li>Access control workflows</li> </ul> <p>Support:</p> <ul> <li>Windows</li> <li>macOS</li> <li>Linux environments</li> </ul> <p><strong>Knowledge base & documentation</strong></p> <p>Create and maintain:</p> <ul> <li>FAQs</li> <li>Troubleshooting guides</li> <li>Internal support documentation</li> </ul> <p>Identify recurring issues and document solutions.</p> <p>Improve first-contact resolution rates through stronger documentation and workflows.</p> <p><strong>Monitoring & issue detection</strong></p> <p>Use monitoring tools such as:</p> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <p>Monitor alerts and identify recurring technical issues proactively.</p> <p>Report trends and recurring incidents for long-term resolution and process improvement.</p> <p><strong>Cross-functional collaboration</strong></p> <p>Work closely with:</p> <ul> <li>QA</li> <li>Product</li> <li>Engineering</li> <li>DevOps teams</li> </ul> <p>Report:</p> <ul> <li>Bugs</li> <li>Feature requests</li> <li>Customer pain points</li> </ul> <p>Share customer feedback to improve product functionality and support operations.</p> <h4>What makes you a strong fit</h4> <ul> <li>Calm and professional under pressure</li> <li>Strong troubleshooting and problem-solving mindset</li> <li>Excellent communicator with empathy and patience</li> <li>Detail-oriented with strong documentation habits</li> <li>Comfortable working independently in remote support environments</li> <li>Focused on both technical resolution and customer experience</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <p>1–2+ years of experience in:</p> <ul> <li>Technical support</li> <li>IT helpdesk</li> <li>SaaS support</li> <li>Customer-facing troubleshooting</li> </ul> <p><strong>Technical skills</strong></p> <p>Experience with:</p> <ul> <li>Zendesk</li> <li>Jira</li> <li>ServiceNow</li> <li>Freshdesk</li> </ul> <p>Familiarity with:</p> <ul> <li>SaaS platforms</li> <li>Networking basics</li> <li>Operating systems</li> </ul> <p>Comfortable managing multiple systems and support queues simultaneously.</p> <p><strong>Communication skills</strong></p> <ul> <li>Strong written and verbal English communication</li> <li>Ability to explain technical issues clearly to non-technical users</li> <li>Strong multitasking and organizational skills</li> </ul> <h4>Nice to have</h4> <ul> <li>CompTIA A+ or Network+ certifications</li> <li>Experience supporting:</li> <ul> <li>APIs</li> <li>SaaS integrations</li> <li>Cloud-based platforms</li> </ul> <li>Familiarity with:</li> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <li>Background in:</li> <ul> <li>SaaS</li> <li>IT services</li> <li>Technical customer support</li> </ul> </ul> <h4>Tools & platforms</h4> <ul> <li>Zendesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> <li>Freshdesk</li> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> <li>SaaS & cloud-based platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review support queues and prioritize urgent tickets</li> <li>Troubleshoot SaaS and technical support requests</li> <li>Resolve customer and internal system issues</li> <li>Escalate complex problems with detailed documentation</li> <li>Update FAQs and support documentation</li> <li>Collaborate with engineering and product teams on bugs and improvements</li> <li>Monitor support metrics and identify recurring issues</li> </ul> <p>In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>First response time (FRT) within SLA</li> <li>First contact resolution (FCR) rate</li> <li>Reduced average resolution time (ART)</li> <li>Customer satisfaction (CSAT) scores</li> <li>Reduced recurring ticket volume</li> <li>Consistently updated documentation and knowledge base quality</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Exposure to modern SaaS and support environments</li> <li>Opportunity to work with:</li> <ul> <li>Support systems</li> <li>Monitoring tools</li> <li>Cloud platforms</li> <li>Technical troubleshooting workflows</li> </ul> <li>Strong growth path into:</li> <ul> <li>Tier 2 Support</li> <li>Systems Administration</li> <li>DevOps</li> <li>Customer Success Engineering</li> </ul> <li>Remote flexibility with collaborative technical teams</li> <li>Opportunity to improve systems, documentation, and support operations</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with Pavago recruiter</li> <li>Practical troubleshooting exercise</li> <li>Client interview with support / engineering leadership</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Enjoy solving technical problems</li> <li>Thrive in customer-facing support environments</li> <li>Communicate clearly under pressure</li> <li>Want hands-on experience with SaaS and technical systems</li> </ul> <p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Logistics &amp; Warehouse Supervisor Location: Muscat, Oman About the Role Health 4 All LLC is looking for a Logistics &amp; Warehouse Supervisor to manage the daily logistics and warehouse operations of the company. This role is responsible for ensuring products are imported, stored, and delivered safely, accurately, and on time. The successful candidate will work closely with suppliers, freight companies, customs agents, warehouse staff, and customers to maintain smooth supply chain operations. Key Responsibilities: Import, Shipping &amp; Customs: Coordinate shipment schedules with overseas suppliers. Arrange shipping through freight forwarders, airlines, and shipping companies. Monitor shipping costs and help reduce logistics expenses. Coordinate customs clearance for imported goods. Ensure all import documents meet Oman Customs requirements and government regulations. Check incoming shipments against purchase orders and packing lists to confirm correct quantity and condition. Warehouse &amp; Inventory: Supervise receiving, storing, and dispatching of goods. Keep the warehouse clean, organized, and safe. Ensure products are stored correctly, including temperature-controlled items. Monitor stock levels and work with the procurement team to avoid shortages or excess stock. Carry out regular stock counts and investigate any differences. Maintain accurate inventory records in the ERP system. Oversee product labelling, packing, and handling of damaged or returned goods. Prepare monthly inventory and stock reports. Train and supervise warehouse staff. Delivery &amp; Distribution: Plan and schedule deliveries to customers, hospitals, schools, and project sites. Coordinate with drivers and transport companies to ensure on-time deliveries. Monitor delivery progress and quickly resolve any delivery issues. Ensure delivery documents and invoices meet customer requirements. Supervise company vehicles and ensure insurance, vehicle registrations (Mulkiya), and driver licences are always up to date. Monitor vehicle usage and fuel consumption and recommend cost-saving improvements. Respond to customer delivery enquiries professionally. Documentation &amp; Administration: Prepare accurate invoices for wholesale customers. Enter customer purchase orders (LPOs) into the ERP system. Follow up on delivery documents and receipt vouchers. Maintain organized records of shipping documents, customs documents, delivery notes, and proof of delivery. Coordinate with freight forwarders, customs agents, and transport providers. Ensure all logistics activities follow company policies and relevant health and safety requirements. Third-Party Warehouse (3PL): Manage the relationship with the company's third-party warehouse provider. Monitor warehouse performance and service quality. Coordinate stock movements between the company and the 3PL warehouse. Carry out regular stock reconciliations and warehouse inspections. Ensure products, especially temperature-controlled healthcare products, are stored according to company and Ministry of Health requirements.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications:</p><ul><li>Bachelor's Degree or Diploma in Logistics, Supply Chain Management, Business Administration, or a related field.</li><li>Experience in logistics, warehouse, or supply chain operations.</li><li>Experience with import procedures and customs clearance in Oman is an advantage.</li></ul><p>Skills:</p><ul><li>Good planning and organizational skills.</li><li>Knowledge of logistics and import procedures.</li><li>Experience with warehouse and inventory management.</li><li>Good communication and coordination skills.</li><li>Ability to work under pressure and meet deadlines.</li><li>Strong problem-solving skills.</li><li>Good knowledge of Microsoft Excel and ERP systems (Zoho Books or similar).</li><li>High attention to detail.</li><li>Ability to lead and supervise a team.</li></ul><p></p></section>

<p><h4>Description</h4> <p>The opportunity</p> <p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. We are hiring an accounts payable and receivable officer to own the company's payment cycle and receivables management from day one.</p> <p>What the role covers</p> <ul> <li>Processing supplier invoices: receipt, coding, verification against purchase orders and contracts, and preparation of payment runs for approval</li> <li>Maintaining supplier master data and bank details, with appropriate fraud controls</li> <li>Processing employee expense claims and reconciling corporate travel agency invoices and card statements</li> <li>Preparing and issuing customer invoices, recording receipts, and monitoring overdue balances</li> <li>Daily bank account reconciliation and petty cash and corporate card record maintenance</li> <li>Applying payment controls including segregation of duties and dual authorisation</li> <li>Identifying and escalating anomalous transactions without delay</li> </ul> <p>Requirements</p> <p>Who we are looking for</p> <ul> <li>At least five years in an accounts payable, accounts receivable, or general accounting role</li> <li>Demonstrated experience operating end-to-end AP and AR processes</li> <li>Familiarity with corporate banking platforms and payment controls</li> <li>Working knowledge of Omani VAT</li> <li>Fluent in English; working Arabic preferred</li> <li>A part-qualification or accounting technician qualification is an advantage</li> <li>Experience in a regulated financial services entity or a start-up environment is also an advantage</li> </ul> <p>What this is</p> <p>This is a founding-team role at an institution under construction. The processes, systems, and controls are being built now, and the person in this role will help shape them. If you want to own your function properly from the start, this is worth a conversation.</p></p><p></p>

<p><h4>Description</h4> <p>The opportunity</p> <p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. We are hiring an accounts payable and receivable officer to own the company's payment cycle and receivables management from day one.</p> <p>What the role covers</p> <ul> <li>Processing supplier invoices: receipt, coding, verification against purchase orders and contracts, and preparation of payment runs for approval</li> <li>Maintaining supplier master data and bank details, with appropriate fraud controls</li> <li>Processing employee expense claims and reconciling corporate travel agency invoices and card statements</li> <li>Preparing and issuing customer invoices, recording receipts, and monitoring overdue balances</li> <li>Daily bank account reconciliation and petty cash and corporate card record maintenance</li> <li>Applying payment controls including segregation of duties and dual authorisation</li> <li>Identifying and escalating anomalous transactions without delay</li> </ul> <p>Requirements</p> <p>Who we are looking for</p> <ul> <li>At least five years in an accounts payable, accounts receivable, or general accounting role</li> <li>Demonstrated experience operating end-to-end AP and AR processes</li> <li>Familiarity with corporate banking platforms and payment controls</li> <li>Working knowledge of Omani VAT</li> <li>Fluent in English; working Arabic preferred</li> <li>A part-qualification or accounting technician qualification is an advantage</li> <li>Experience in a regulated financial services entity or a start-up environment is also an advantage</li> </ul> <p>What this is</p> <p>This is a founding-team role at an institution under construction. The processes, systems, and controls are being built now, and the person in this role will help shape them. If you want to own your function properly from the start, this is worth a conversation.</p></p><p></p>

<div><br></div><div><strong>AFR Ops Specialist</strong></div><p> <br> Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who moves mountains even across oceans? You do.</em> <strong>DHL Global Forwarding</strong> has an opening for a <strong>AFR Ops</strong> <strong>Specialist</strong> <strong>in</strong><strong> Muscat, Oman</strong><strong>. </strong></p>   <p>Develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment in line with business strategy, financial objectives, Group guidelines and policies</p>   <p>Join us in connecting people and improving lives!</p>   <p><strong>In this AFR Ops Specialist position </strong></p> <ul> <li>Engage with Customers under direct/close supervision for shipment information and incident/complaint management</li> <li>Check that correct costs and revenues are captured against customer’s profile and inform about cost/revenue issues</li> <li>Perform administrative shipment level activities under direct/close supervision including receipt of customer booking, documentation requirements, and all related local and international transport</li> <li>Manage shipments under guidance in line with the customer service commitment</li> <li>Identify, gather and inform about exceptions/operational irregularities</li> <li>Understand, follow and support to improve shipment data quality</li> <li>Follow necessary regulatory compliance procedures relating to commodity and locations for shipments</li> <li>Route and/or assign shipments under supervision to relevant consol as guided, ensuring it meets our customers service commitment and maximized our profits. </li> <li>Prepare invoices, and necessary back-up documentation ensuring customer invoice timeliness and accuracy</li> <li>Use available tools to monitor and highlight issues with performance</li> </ul>   <p><strong>Now, here is what we need from you! </strong></p> <table> <tbody> <tr> <td width="302"> <p><strong>Education Level</strong></p> </td> </tr> <tr> <td width="302"> <p>Vocational/Specialized/Technical/Certification</p> </td> </tr> <tr> <td width="302"> <p><strong>Experience Level</strong></p> </td> </tr> <tr> <td width="302"> <p>less than 2 years</p> </td> </tr> </tbody> </table>   <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>