Role Purpose:
leading and managing the sales function for Services sector. The primary purpose of this role is to develop and execute a comprehensive sector sales strategy – by hunting for new sales and revenue opportunities, farming existing accounts for revenue growth, and cultivating strong multi-level account connects and stakeholder management for customer retention.
Position Information:
Title: Manager, Services Sector
- Unit: Business
- Division: Business Sales
- Location: HQ
- Grade: L3
- Line Manager:
- Direct reports:
Minimum role requirements:
- Qualification: Bachelor's degree relevant.
- Experience: 6 years of experience
Key Accountabilities:
- Sales Strategy: Develop and execute a comprehensive sales strategy for Services sector, aligning with the enterprise business goals and objectives.
- Customer Engagement: Build and maintain strong relationships with customers and stakeholders in Services sector, understanding their needs and pain points, and delivering customized solutions.
- Business Development: Identify and pursue new business opportunities in Services sector, leveraging market insights and industry knowledge to build a strong pipeline of prospects.
- Revenue Growth: Drive revenue growth for Services sector through disciplined sales cadence to achieve sales targets and related KPIs.
- Cross-functional Collaboration: Work closely with other functions such as Marketing, CEX, ICT and Group Subsidiaries to ensure the products and services meet the needs of Services sector and deliver maximum customer value.
- Market Intelligence: Monitor and analyze market trends, competitor activities, and customer feedback as feeder inputs for developing sales strategy and tactical plans.
- Budget Management: Manage the sales and revenue budget for Services sector, ensuring effective allocation of resources to achieve maximum impact and ROI.
- Reporting and Analytics: Develop and maintain accurate sales reports and analytics to track performance, identify areas for improvement, and enable informed decision-making.
- Strategic direction and innovation: Provide strategic direction and guidance to the team to achieve Sales goals and objectives. Collaborate with cross-functional leadership teams to identify value proposition gaps and prioritize sales efforts for revenue acceleration.
Key Competencies:
Leadership:
- Assertiveness and Conflict Resolution
- Fostering Learning and Development
- Inspiring and Leading Others
- Leading Change and Cultivates Innovation
- Visioning and Alignment
Behavioral:
- Drives Achievements
- Ethics & Compliance
Technical:
- Sales Analytics and Reporting
- Sales Forecasting and Planning
- Presentation and Communication
- Contract Management and Negotiation