وظائف مدخل بيانات - مسقط سلطنة عمان

<h3>Job Description</h3><h4>About the Company</h4><p>We are a manpower recruitment agency specializing in sourcing and collecting CVs from multiple nationalities, including Kenya, Uganda, India, Nepal, Sri Lanka, the Philippines, and others. We connect qualified candidates with client requirements across various industries.</p><h4>Job Overview</h4><p>We are looking for a motivated candidate from Egypt with prior experience in manpower agencies or recruitment firms.</p><p>The ideal candidate will be responsible for screening CVs, matching candidates to client requirements, and ensuring only qualified profiles are forwarded. You will also handle data entry tasks within our internal system.</p><p>This role requires someone who can work under pressure, communicate effectively in English, and learn quickly.</p><h4>Key Responsibilities</h4><ul><li>Review and screen CVs based on client job requirements.</li><li>Match suitable candidates to job orders accurately.</li><li>Ensure quality control of all submitted CVs.</li><li>Enter candidate data into internal systems.</li><li>Maintain organized records of applicants.</li><li>Coordinate internally with the team when needed.</li><li>Work efficiently under tight deadlines and high workload.</li></ul><h4>Work Arrangement</h4><ul><li>Remote (Work from Home).</li><li>Must be available to work in the Oman time zone: <strong>8:00 AM – 6:00 PM (Oman Time).</strong></li></ul><h4>Requirements</h4><ul><li>Must be based in Egypt.</li><li>Previous experience in a manpower agency or recruitment company is required.</li><li>Strong computer and data entry skills.</li><li>Good English communication skills (written and spoken).</li><li>Ability to work under pressure and meet deadlines.</li><li>Fast learner with strong attention to detail.</li><li>Professional behavior and good communication skills.</li><li>Having a strong network is a plus.</li></ul><h4>Preferred Candidate</h4><ul><li><strong>Years of Experience:</strong> 3 – 5 years</li><li><strong>Nationality:</strong> Egypt</li><li><strong>Gender:</strong> Female</li><li><strong>Age:</strong> 20 – 40 years</li><li><strong>Career Level:</strong> Entry Level</li></ul>

<p><h4>Description</h4> <p>We are seeking a highly motivated market data specialist to join our client's IT team in Muscat. This role is responsible for managing, governing, and optimising the bank’s market data services across all business units.</p> <p>You will play a critical role in ensuring market data is accurately sourced, cost-efficiently managed, and used in full compliance with vendor licensing agreements. This is an excellent opportunity to work closely with leading global data providers and contribute to enterprise-wide data strategy and transformation initiatives.</p> <h4>Key responsibilities</h4> <p><strong>Market data vendor & contract management</strong><br> Act as the primary relationship owner for global market data vendors (e.g. Bloomberg, Refinitiv, exchanges, rating agencies, and news providers)<br> Manage vendor contracts, renewals, amendments, and licensing agreements<br> Oversee subscriptions, user access, entitlements, and permissions</p> <p><strong>Data quality, compliance & governance</strong><br> Monitor and ensure the integrity, availability, and accuracy of market data<br> Ensure compliance with vendor licensing terms and usage policies<br> Track user consumption and proactively align usage with entitled services<br> Support and coordinate vendor audits and remediation activities<br> Identify opportunities to optimise costs and licensing structures</p> <p><strong>Platform & feed management</strong><br> Administer enterprise market data platforms (e.g. Bloomberg B-PIPE, BDL, Refinitiv EMS)<br> Lead onboarding of new data feeds and services in collaboration with internal teams and vendors<br> Produce and maintain accurate usage and compliance reporting</p> <p><strong>Controls & optimisation</strong><br> Conduct periodic reviews and recertification of market data services<br> Identify unused or underutilised subscriptions and implement optimisation plans<br> Drive continuous improvement in data governance and cost efficiency</p> <p><strong>Projects & documentation</strong><br> Support key technology and transformation initiatives (CTB/RTB), including system implementations<br> Maintain clear documentation, knowledge base materials, and user guidance for market data services</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree in finance, economics, banking, mathematics, statistics, computer science, information systems, data analytics, or a related discipline.</li> <li>Postgraduate qualification in finance, financial engineering, or data analytics is an advantage.</li> <li>Minimum 4 years of relevant experience in market data, financial markets, or banking IT.</li> <li>Solid knowledge of primary market data providers and their key services, including Bloomberg (B-Pipe, BDL, Terminal), Refinitiv (EMS, DSS, Eikon), and Quanthouse.</li> <li>Sound understanding of financial markets, exchange operations, primary financial instruments, and key index types.</li> <li>Demonstrated experience in large-scale IT projects and system implementations is an advantage.</li> </ul> <h4>Benefits</h4> <p>Contract until the end of the year.<br> Salary to be discussed.</p></p><p></p>

<p><h4>Description</h4> <p>We are seeking a highly motivated market data application support to join our client's IT team in Muscat. This role is responsible for managing, governing, and optimising the bank’s market data services across all business units.</p> <p>You will play a critical role in ensuring market data is accurately sourced, cost-efficiently managed, and used in full compliance with vendor licensing agreements. This is an excellent opportunity to work closely with leading global data providers and contribute to enterprise-wide data strategy and transformation initiatives.</p> <h4>Key responsibilities</h4> <p><strong>Market data vendor & contract management</strong><br> Act as the primary relationship owner for global market data vendors (e.g. Bloomberg, Refinitiv, exchanges, rating agencies, and news providers)<br> Manage vendor contracts, renewals, amendments, and licensing agreements<br> Oversee subscriptions, user access, entitlements, and permissions</p> <p><strong>Data quality, compliance & governance</strong><br> Monitor and ensure the integrity, availability, and accuracy of market data<br> Ensure compliance with vendor licensing terms and usage policies<br> Track user consumption and proactively align usage with entitled services<br> Support and coordinate vendor audits and remediation activities<br> Identify opportunities to optimise costs and licensing structures</p> <p><strong>Platform & feed management</strong><br> Administer enterprise market data platforms (e.g. Bloomberg B-PIPE, BDL, Refinitiv EMS)<br> Lead onboarding of new data feeds and services in collaboration with internal teams and vendors<br> Produce and maintain accurate usage and compliance reporting</p> <p><strong>Controls & optimisation</strong><br> Conduct periodic reviews and recertification of market data services<br> Identify unused or underutilised subscriptions and implement optimisation plans<br> Drive continuous improvement in data governance and cost efficiency</p> <p><strong>Projects & documentation</strong><br> Support key technology and transformation initiatives (CTB/RTB), including system implementations<br> Maintain clear documentation, knowledge base materials, and user guidance for market data services</p> <h4>Requirements</h4> <li>Bachelor's degree in finance, economics, banking, mathematics, statistics, computer science, information systems, data analytics, or a related discipline.</li> <li>Postgraduate qualification in finance, financial engineering, or data analytics is an advantage.</li> <li>Minimum 4 years of relevant experience in market data, financial markets, or banking IT.</li> <li>Solid knowledge of primary market data providers and their key services, including Bloomberg (B-Pipe, BDL, Terminal), Refinitiv (EMS, DSS, Eikon), and Quanthouse.</li> <li>Sound understanding of financial markets, exchange operations, primary financial instruments, and key index types.</li> <li>Demonstrated experience in large-scale IT projects and system implementations is an advantage.</li> <h4>Benefits</h4> <p>Contract until the end of the year.<br> Salary to be discussed.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Data Governance &amp; Reporting Specialist is responsible for ensuring high-quality, governed, and actionable data across the organization. This role combines data governance, data quality, and reporting capabilities to support regulatory, operational, and strategic decision-making.</p><p>Key Responsibilities</p><p>Data Governance &amp; Compliance</p><ul><li>Support implementation of data governance framework, policies and standards</li><li>Ensure compliance with regulatory requirements (PDPL, DOH, CBUAE)</li><li>Maintain governance documentation and data standards</li><li>Act as liaison between Data, IT and business stakeholders</li></ul><p>Data Quality Management</p><ul><li>Develop and monitor data quality rules and controls</li><li>Track data issues and remediation actions</li><li>Ensure data accuracy for reporting and analytics</li></ul><p>Reporting &amp; Analytics</p><ul><li>Develop dashboards and reports using Power BI</li><li>Provide insights across claims, underwriting and operations</li><li>Enable self-service reporting capabilities</li></ul><p>Data Products &amp; Insights</p><ul><li>Build governed datasets such as Customer 360 and claims dashboards</li><li>Support fraud detection and operational monitoring use cases</li></ul><p>Data Integration &amp; Architecture</p><ul><li>Document data lineage and transformations</li><li>Validate ETL processes and data reconciliations</li></ul><p>Stakeholder Collaboration</p><ul><li>Work with business teams to define KPIs and data requirements</li><li>Drive data-driven decision making</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications &amp; Experience</b></p><ul><li>Bachelor s degree in Data Science, Computer Science, Statistics or related field.</li><li>5+ years experience in data governance, data quality or reporting roles.</li><li>Experience in insurance or financial services preferred.</li></ul><b>Technical Skills</b><ul><li>SQL, Power BI</li><li>Python/R (preferred)</li><li>Data governance and data quality tools (Collibra, Talend, etc.)</li><li>Understanding of data governance frameworks (DAMA, DCAM)</li></ul><b>Soft Skills</b><ul><li>Strong analytical and problem-solving skills</li><li>Stakeholder management and communication</li><li>Documentation and process design</li><li>Highly structured and organized, with strong attention to details</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The data engineer is responsible for designing, developing, and maintaining the infrastructure and systems required for data storage, processing, and analysis for AI initiatives. They play a crucial role in building and managing the data pipelines that enable efficient and reliable data integration, transformation, and delivery for all Al projects.</p><p>Key Responsibilities:</p><ul><li>Designs and develops data pipelines that extract data from various sources, transform it into the desired format, and load it into the appropriate data storage systems</li><li>Collaborates with AI developers, data scientists and analysts to optimize models and algorithms for data quality, security, and governance</li><li>Integrates data from different sources, including databases, data warehouses, APIs, and external systems</li><li>Ensures data consistency and integrity during the integration process, performing data validation and cleaning as needed</li><li>Transforms raw data into a usable format by applying data cleansing, aggregation, filtering, and enrichment techniques</li><li>Optimizes data pipelines and data processing workflows for performance, scalability, and efficiency</li><li>Monitors and tunes data systems, identifies and resolves performance bottlenecks, and implements caching and indexing strategies to enhance query performance</li><li>Implements data quality checks and validations within data pipelines to ensure the accuracy, consistency, and completeness of data</li><li>Supports the governance of data and algorithms used for analysis, analytical applications, and automated decision making</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A bachelor's degree in computer science, data science, software engineering, information systems, or related quantitative field; master's degree preferred</li><li>At least six years of work experience in data management disciplines, including data integration, modeling, optimization and data quality, or other areas directly relevant to data engineering responsibilities and tasks</li><li>Proven project experience developing and maintaining data pipelines for AI projects</li></ul><p>Technical Skills:</p><ul><li>Expert knowledge in Apache technologies such as Kafka, Airflow, and Spark to build scalable and efficient data pipelines</li><li>Ability to design, build, and deploy data solutions that capture, explore, transform, and utilize data to support AI, ML, and Bl</li><li>Strong ability in programming languages such as Java, Python, and C/C++</li><li>Ability in data science languages/tools such as SQL, R, SAS, or Excel</li><li>Proficiency in the design and implementation of modern data architectures and concepts such as cloud services (AWS, Azure, GCP) and modern data warehouse tools (Snowflake, Databricks)</li><li>Experience with database technologies such as SQL, NoSQL, Oracle, Hadoop, or Teradata</li><li>Ability to collaborate within and across teams of different technical knowledge to support delivery and educate end users on data products</li><li>Expert problem-solving skills, including debugging skills, allowing the determination of sources of issues in unfamiliar code or systems, and the ability to recognize and solve repetitive problems</li></ul><p>Key Competencies:</p><ul><li>Excellent business acumen and interpersonal skills; able to work across business lines at a senior level to influence and effect change to achieve common goals.</li><li>Ability to describe business use cases/outcomes, data sources and management concepts, and analytical approaches/options</li><li>Ability to translate among the languages used by executive, business, IT, and quant stakeholders.</li></ul><p></p></section>

<p><h4>Description</h4> <p>We are seeking a highly motivated market data application support to join our client's IT team in Muscat. This role is responsible for managing, governing, and optimising the bank’s market data services across all business units.</p> <p>You will play a critical role in ensuring market data is accurately sourced, cost-efficiently managed, and used in full compliance with vendor licensing agreements. This is an excellent opportunity to work closely with leading global data providers and contribute to enterprise-wide data strategy and transformation initiatives.</p> <h4>Key responsibilities</h4> <p><strong>Market data vendor & contract management</strong><br> Act as the primary relationship owner for global market data vendors (e.g. Bloomberg, Refinitiv, exchanges, rating agencies, and news providers)<br> Manage vendor contracts, renewals, amendments, and licensing agreements<br> Oversee subscriptions, user access, entitlements, and permissions</p> <p><strong>Data quality, compliance & governance</strong><br> Monitor and ensure the integrity, availability, and accuracy of market data<br> Ensure compliance with vendor licensing terms and usage policies<br> Track user consumption and proactively align usage with entitled services<br> Support and coordinate vendor audits and remediation activities<br> Identify opportunities to optimise costs and licensing structures</p> <p><strong>Platform & feed management</strong><br> Administer enterprise market data platforms (e.g. Bloomberg B-PIPE, BDL, Refinitiv EMS)<br> Lead onboarding of new data feeds and services in collaboration with internal teams and vendors<br> Produce and maintain accurate usage and compliance reporting</p> <p><strong>Controls & optimisation</strong><br> Conduct periodic reviews and recertification of market data services<br> Identify unused or underutilised subscriptions and implement optimisation plans<br> Drive continuous improvement in data governance and cost efficiency</p> <p><strong>Projects & documentation</strong><br> Support key technology and transformation initiatives (CTB/RTB), including system implementations<br> Maintain clear documentation, knowledge base materials, and user guidance for market data services</p> <h4>Requirements</h4> <li>Bachelor's degree in finance, economics, banking, mathematics, statistics, computer science, information systems, data analytics, or a related discipline.</li> <li>Postgraduate qualification in finance, financial engineering, or data analytics is an advantage.</li> <li>Minimum 4 years of relevant experience in market data, financial markets, or banking IT.</li> <li>Solid knowledge of primary market data providers and their key services, including Bloomberg (B-Pipe, BDL, Terminal), Refinitiv (EMS, DSS, Eikon), and Quanthouse.</li> <li>Sound understanding of financial markets, exchange operations, primary financial instruments, and key index types.</li> <li>Demonstrated experience in large-scale IT projects and system implementations is an advantage.</li> <h4>Benefits</h4> <p>Contract until the end of the year.<br> Salary to be discussed.</p></p><p></p>

<p><h4>Description</h4> <p>We are seeking a highly motivated market data specialist to join our client's IT team in Muscat. This role is responsible for managing, governing, and optimising the bank’s market data services across all business units.</p> <p>You will play a critical role in ensuring market data is accurately sourced, cost-efficiently managed, and used in full compliance with vendor licensing agreements. This is an excellent opportunity to work closely with leading global data providers and contribute to enterprise-wide data strategy and transformation initiatives.</p> <h4>Key responsibilities</h4> <p><strong>Market data vendor & contract management</strong><br> Act as the primary relationship owner for global market data vendors (e.g. Bloomberg, Refinitiv, exchanges, rating agencies, and news providers)<br> Manage vendor contracts, renewals, amendments, and licensing agreements<br> Oversee subscriptions, user access, entitlements, and permissions</p> <p><strong>Data quality, compliance & governance</strong><br> Monitor and ensure the integrity, availability, and accuracy of market data<br> Ensure compliance with vendor licensing terms and usage policies<br> Track user consumption and proactively align usage with entitled services<br> Support and coordinate vendor audits and remediation activities<br> Identify opportunities to optimise costs and licensing structures</p> <p><strong>Platform & feed management</strong><br> Administer enterprise market data platforms (e.g. Bloomberg B-PIPE, BDL, Refinitiv EMS)<br> Lead onboarding of new data feeds and services in collaboration with internal teams and vendors<br> Produce and maintain accurate usage and compliance reporting</p> <p><strong>Controls & optimisation</strong><br> Conduct periodic reviews and recertification of market data services<br> Identify unused or underutilised subscriptions and implement optimisation plans<br> Drive continuous improvement in data governance and cost efficiency</p> <p><strong>Projects & documentation</strong><br> Support key technology and transformation initiatives (CTB/RTB), including system implementations<br> Maintain clear documentation, knowledge base materials, and user guidance for market data services</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree in finance, economics, banking, mathematics, statistics, computer science, information systems, data analytics, or a related discipline.</li> <li>Postgraduate qualification in finance, financial engineering, or data analytics is an advantage.</li> <li>Minimum 4 years of relevant experience in market data, financial markets, or banking IT.</li> <li>Solid knowledge of primary market data providers and their key services, including Bloomberg (B-Pipe, BDL, Terminal), Refinitiv (EMS, DSS, Eikon), and Quanthouse.</li> <li>Sound understanding of financial markets, exchange operations, primary financial instruments, and key index types.</li> <li>Demonstrated experience in large-scale IT projects and system implementations is an advantage.</li> </ul> <h4>Benefits</h4> <p>Contract until the end of the year.<br> Salary to be discussed.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job title Lead Data Management Grade 7 Stream Operated Assets Function Subsurface &amp; Operation 60&amp;48- Subsurface Data Management Location Oman - Muscat Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to Manager Data Management Direct reports n/a Job purpose Provide strong technical support on Data Management at Upstream Operated Assets - Planning &amp; Performance, under Manager Data Management scope s, acting expert owner of Data Management standards, by:(1) Interface and lead the interactions with specialized vendors to receive, QC, store and publish the relevant Well, Log and Reservoir data, (2) Interface with Government to maintain the relevant databases; in order to support Planning &amp; Performance team to attain business goals, (3) Develop AI and machine learning tools to optimize cost and production and other critical streams, (4) Use data science to analyze the data and work closely with the subsurface and engineering technical teams on this analysis The position will act in accordance with the Group s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives. Main tasks and responsibilities Execute end-to-end process for the maintenance of all existing Subsurface Databases Execute end-to-end process for well and reservoir data in share drives Work with Vendors to receive, QC, store and publish the relevant Well, Log and Reservoir data Ensure and participate in the development and implementation of the upstream technical data operating model/data frameworks (i.e. governance, quality, etc.)/guidelines, roadmaps / data standards / best practices while maintaining the highest standards of data quality, accessibility, extraction and connectivity to the upstream Petro technical applications. Define and govern the data stewardship for the company upstream technical data to ensure compliance with data governance, enhance data quality and ensure clear accountability for stewardship of the company data assets. Participate in the development of the upstream technical data strategy, governance initiatives/activities (policies, procedures, structures, roles and responsibilities) to serve the upstream data users across OQEP and to maximize the upstream technical data full potential. Promote across the organization awareness of general data management principles through knowledge sharing channels like awareness sessions, training, etc. Develop and execute data science projects using machine learning and other data science analysis techniques Work with vendors on new technologies related to data analysis and AI Key interactions Internal: Upstream External: Specialized Contractors, Technical committees, Ministries Notable Working Conditions. Office environment, Moderate to intensive computer screen use.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in computer science/information technology/ or engineering preferably in subsurface discipline, postgraduate degree is preferable.</li><li>Excellent knowledge of written, read, and spoken English (required)</li><li>Arabic - Native (desirable)</li><li>8+ years of experience in information technology and relevant business disciplines</li><li>Experience in Document management applications like Documentum D2</li><li>Experience in WebGIS application</li><li>Experience in handling large data sets</li><li>Experience in handling live data sources</li><li>Experience in handling different data types</li><li>Experience with machine learning, neural networks and AI</li><li>Detail-oriented.</li><li>Interpersonal skills.</li><li>Reliable.</li><li>Problem-solving skills.</li><li>Organizational skills.</li><li>Strong written and verbal communication skills</li><li>Presentation skills.</li><li>Encourage engagement.</li><li>Be organized.</li><li>Interest in helping businesses and organizations succeed through innovation and fresh thinking.</li><li>Ability to easily digest and simplify complex concepts into easy-to-understand summaries.</li><li>A flexible attitude to work assignments.</li><li>Computer Literacy including MS Office</li><li>Experience in Python and/or other coding languages</li><li>Experience in managing large datasets</li><li>SAP experience is a Plus</li><li>APEX/SQL experience is a Plus</li><li>C++ and Java experience is a major plus</li><li>Experience Mobile APP development is major plus</li></ul><p></p></section>

<p><strong>Job Summary</strong></p><p>The Oracle DBA is responsible for managing Oracle databases, ensuring high availability, security, backup, disaster recovery, and performance optimization.</p><p>&nbsp;</p><p><strong>Key Responsibilities</strong></p><ul><li>Administer Oracle databases and ensure 24×7 availability.</li><li>Configure RAC, Data Guard, GoldenGate, and clustering.</li><li>Manage backup, recovery, upgrades, and migrations.</li><li>Monitor database performance and security.</li><li>Perform tuning, capacity planning, and troubleshooting.</li><li>Maintain database documentation and disaster recovery procedures.</li></ul><p>&nbsp;</p><p><strong>Qualification</strong></p><ul><li>Bachelor's Degree in Computer Science, IT, or related field.</li><li>Oracle certifications preferred.</li></ul><p>&nbsp;</p><p><strong>Experience &amp; Skills</strong></p><ul><li>Minimum 12 years of Oracle DBA experience.</li><li>Expertise in Oracle RAC, Data Guard, RMAN, ASM, SQL/PLSQL, database tuning, cloud platforms, scripting, backup &amp; recovery, and database security.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Database Administration &amp; Maintenance</strong></p><ul><li><p>Install, configure, and maintain Oracle database systems (versions 8i through 11g) across Linux and MS-Windows environments</p></li><li><p>Monitor database health, performance, and availability on a daily basis</p></li><li><p>Manage database storage, tablespaces, and space allocation proactively</p></li></ul><p><strong>Performance Tuning &amp; Optimization</strong></p><ul><li><p>Perform database tuning and application tuning to ensure optimal query and system performance</p></li><li><p>Analyze and resolve performance bottlenecks using Oracle diagnostic tools (AWR, ADDM, ASH)</p></li><li><p>Manage resource allocation, user profiles, and database security configurations</p></li></ul><p><strong>High Availability &amp; Clustering</strong></p><ul><li><p>Administer and maintain active-passive clustering technologies including Windows ClusterServer, Oracle Failsafe, RedHat Cluster Manager, and Oracle Cluster One-Node</p></li><li><p>Ensure database failover readiness and business continuity planning</p></li></ul><p><strong>Data Management &amp; Migration</strong></p><ul><li><p>Plan and execute large-scale data movement, migration, and rollout activities — both online and offline</p></li><li><p>Manage backup and recovery strategies using RMAN; ensure regular testing of restore procedures</p></li></ul><p><strong>Security &amp; Compliance</strong></p><ul><li><p>Implement and enforce data privacy, confidentiality, and security controls for patient healthcare and clinical data</p></li><li><p>Ensure compliance with applicable regulatory requirements around sensitive data handling</p></li></ul><p><strong>Collaboration &amp; Support</strong></p><ul><li><p>Work closely with application teams, system administrators, and project managers to support database-related requirements</p></li><li><p>Provide root cause analysis and resolution for database incidents and service requests</p></li><li><p>Maintain detailed documentation of database configurations, changes, and procedures</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>6+ years of Oracle DBA experience covering versions 8i through 11g</p></li><li><p>Worked on active-passive clustering setups (Oracle Failsafe, RedHat Cluster Manager, Oracle Cluster One-Node)</p></li><li><p>Handled end-to-end data migration and rollout projects at scale</p></li><li><p>Strong command over SQL, PL/SQL, RMAN, AWR, ADDM, and ASH</p></li><li><p>A Bachelor's degree in Computer Science or a related field</p></li><li><p>Exposure to healthcare/clinical data environments is a strong advantage</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for an Omani Oracle Database Administrator (DBA) to join our team. As the DBA he will be responsible for system analysis, design, database development, and implementation based on business needs. The DBA will perform requirements analysis, full life-cycle development of server and client software, perform unit testing, and create documentation as well as will interpret project requirements and implement the database according to the business specifications.</p><p><strong>Duties and Responsibilities</strong></p><p>Operational:</p><ul><li>install, configure, and upgrade database software and systems.</li><li>Monitor database performance and optimize SQL queries for efficiency.</li><li>Manage database backups, ensuring successful and timely completion, and ensure recovery procedures are followed.</li><li>Manage user access, permissions, and security settings to maintain the confidentiality and integrity of data.</li><li>Perform database tuning and troubleshooting to optimize database performance.</li><li>Design and implement data backup and disaster recovery plans.</li><li>Perform database patch management to ensure systems are up to date.</li><li>Ensure the security of the databases and perform regular security audits.</li><li>Provide technical support for database-related incidents and resolve issues in a timely manner.</li><li>Maintain and enforce best practices for database management.</li><li>Regularly review and analyze database logs and performance metrics.</li><li>Provide recommendations for improving database processes, security, and operations.</li><li>Communicate with the finance team to get package for contracts renewal and Management and Reporting the contract for renewal</li><li>Working to set an annual plan for developing the database section.</li><li>Perform database migrations, upgrades, and data migration tasks.</li><li>Work with the development team to support new system and application implementations.</li><li>Maintain up-to-date documentation on database architecture, procedures, and best practices.</li></ul><p><strong>KEY INTERACTIONS</strong></p><ul><li>Internal: All internal department As part of day-to-day activities</li><li>External: External vendors and consultants As part of day-to-day activities</li><li>Level of external interaction: This position requires medium level of external interactions</li></ul><p><strong>MINIMUM EDUCATION, QUALIFICATIONS &amp; SKILLS</strong></p><ul><li>Education: Bachelor s degree in relevant discipline.</li><li>Experience: 5 to 8 years of relevant experience</li><li>Special Skills &amp; Knowledge: In-depth knowledge of operating systems, server administration, storage technologies, and network protocols. Strong understanding of IT service management (ITSM) principles and methodologies (e.g., ITIL). Excellent problem-solving, analytical, and communication skills. Customer-centric approach with a commitment to delivering high-quality service. Ability to lead and motivate a team, fostering a collaborative work environment. Strong technical communication skills and a thorough understanding of database architecture</li><li>Business Understanding: This position requires a medium level of business understanding</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: Bachelor s degree in relevant discipline.</li><li>Experience: 5 to 8 years of relevant experience</li><li>Special Skills &amp; Knowledge: In-depth knowledge of operating systems, server administration, storage technologies, and network protocols. Strong understanding of IT service management (ITSM) principles and methodologies (e.g., ITIL). Excellent problem-solving, analytical, and communication skills. Customer-centric approach with a commitment to delivering high-quality service. Ability to lead and motivate a team, fostering a collaborative work environment. Strong technical communication skills and a thorough understanding of database architecture</li><li>Business Understanding: This position requires a medium level of business understanding</li></ul><p></p></section>

<h2>منسق عمليات</h2><p><strong>Operations Coordinator</strong></p><p><strong>الشركة:</strong> Hurmoz Recruitment<br><strong>مكان العمل:</strong> عن بُعد (Remote)<br><strong>نوع الوظيفة:</strong> دوام كامل<br><strong>المستوى الوظيفي:</strong> مبتدئ (Entry Level)<br><strong>الراتب:</strong> 50 ريال عماني شهريًا (حوالي 160 دولار أمريكي)<br><strong>أيام العمل:</strong> 6 أيام أسبوعيًا<br><strong>الإجازة الأسبوعية:</strong> الجمعة</p><h2>نبذة عن الوظيفة</h2><p>تبحث Hurmoz Recruitment عن منسق عمليات للعمل عن بُعد، يكون مسؤولًا عن متابعة الأنشطة التشغيلية اليومية، والتنسيق بين الفرق المختلفة، وضمان تنفيذ المهام وفق الجداول الزمنية المحددة. تعد هذه الفرصة مناسبة للمبتدئين الراغبين في اكتساب خبرة عملية في مجال العمليات والإدارة داخل بيئة عمل رقمية.</p><h2>المسؤوليات الرئيسية</h2><h3>تنسيق العمليات اليومية</h3><ul><li>متابعة سير العمليات التشغيلية اليومية.</li><li>التنسيق بين الفرق المختلفة لضمان إنجاز المهام بكفاءة.</li><li>مراقبة تقدم الأعمال والمشاريع الجارية.</li><li>التأكد من تنفيذ الإجراءات المطلوبة وفق المعايير المعتمدة.</li></ul><h3>التواصل والمتابعة</h3><ul><li>التواصل المستمر مع أعضاء الفريق والمرشحين.</li><li>إرسال التحديثات والتعليمات اللازمة.</li><li>متابعة الطلبات والاستفسارات.</li><li>المساعدة في تنسيق الاجتماعات عند الحاجة.</li></ul><h3>متابعة إنجاز المهام</h3><ul><li>مراقبة حالة المهام والمشروعات.</li><li>إرسال التذكيرات الخاصة بالمواعيد النهائية.</li><li>متابعة الالتزام بالجداول الزمنية.</li><li>إعداد تقارير دورية عن تقدم العمل.</li></ul><h3>إدارة البيانات والسجلات</h3><ul><li>إدخال البيانات وتحديثها بشكل منتظم.</li><li>مراجعة المعلومات والتأكد من دقتها.</li><li>تنظيم الملفات والسجلات الإلكترونية.</li><li>الحفاظ على قواعد البيانات الداخلية للشركة.</li></ul><h3>ضمان جودة العمليات</h3><ul><li>التأكد من الالتزام بسياسات وإجراءات الشركة.</li><li>المساهمة في تحسين كفاءة العمليات التشغيلية.</li><li>دعم الفرق المختلفة لتحقيق الأهداف المطلوبة.</li></ul><h2>المهارات المطلوبة</h2><ul><li>إجادة اللغة الإنجليزية تحدثًا وكتابة.</li><li>مهارات جيدة في استخدام الحاسب الآلي.</li><li>القدرة على استخدام البريد الإلكتروني وأدوات العمل الرقمية.</li><li>مهارات تنظيم وإدارة الوقت بكفاءة.</li><li>القدرة على العمل بشكل مستقل وتحمل المسؤولية.</li><li>مهارات متابعة قوية والانتباه للتفاصيل.</li><li>القدرة على إدارة عدة مهام في وقت واحد.</li></ul><h2>المؤهلات المطلوبة</h2><ul><li>لا يشترط وجود خبرة طويلة في المجال.</li><li>يفضل وجود خبرة سابقة في الأعمال الإدارية أو التنسيقية أو العمل عن بُعد.</li><li>إجادة استخدام التطبيقات المكتبية والأدوات الرقمية.</li><li>القدرة على التواصل الفعال والعمل ضمن فريق.</li></ul><h2>المزايا</h2><ul><li>العمل عن بُعد بشكل كامل.</li><li>فرصة مناسبة للمبتدئين لبناء خبرة مهنية.</li><li>اكتساب مهارات في إدارة العمليات والتنسيق الإداري.</li><li>تطوير مهارات التواصل والعمل الرقمي.</li><li>إمكانية النمو والتطور الوظيفي مستقبلًا.</li></ul><h2>المسار الوظيفي المحتمل</h2><ul><li>مشرف عمليات</li><li>مسؤول إداري</li><li>منسق موارد بشرية</li><li>مساعد مدير مشاريع</li><li>مدير عمليات</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Micro Business Solutions LLC is seeking an Administrative Assistant to support daily office operations, manage schedules, and assist with documentation and client communications. This role is responsible for handling routine administrative tasks, organizing records, and providing general support to the management team. The position reports to the Office Manager.</p><p><b>Key Responsibilities:</b></p><ul><li>Answer and direct phone calls, respond to emails, and greet visitors professionally</li><li>Maintain and organize office files, records, and documentation in both physical and digital formats</li><li>Prepare and format correspondence, reports, spreadsheets, and presentations as requested</li><li>Schedule appointments, meetings, and coordinate calendars for management staff</li><li>Assist with data entry and maintain accuracy of information in company databases</li><li>Monitor office supplies inventory and place orders as needed</li><li>Process incoming and outgoing mail, packages, and courier deliveries</li><li>Assist with basic bookkeeping tasks including expense tracking and invoice filing</li><li>Support HR activities such as scheduling interviews and maintaining employee records</li><li>Coordinate with external vendors and service providers for office maintenance and supplies</li><li>Perform general clerical duties including photocopying, scanning, and filing</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>High school diploma or equivalent; diploma or certificate in Business Administration or related field is preferred</p><p>Minimum 1 year of experience in an administrative, clerical, or office support role</p><p>Proficiency in Microsoft Office applications including Word, Excel, and Outlook</p><p>Good written and verbal communication skills in English; proficiency in Arabic is an advantage</p><p>Strong organizational skills with attention to detail</p><p>Ability to manage multiple tasks and prioritize effectively</p><p>Professional demeanor and ability to maintain confidentiality</p><p>Reliable and punctual with consistent attendance</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Pipeline and Tank Constructions SPC is seeking a Front Office Administrator to manage the reception area and provide administrative support for office operations. This role is responsible for greeting visitors, handling phone calls, organizing office records, and assisting with daily clerical tasks. The position reports to the Office Manager or Administration Manager.</p><p><b>Key Responsibilities:</b></p><ul><li>Greet and welcome visitors, clients, and vendors in a professional and courteous manner</li><li>Answer and direct incoming phone calls to appropriate staff members</li><li>Respond to general inquiries and provide basic information about company services</li><li>Manage meeting room schedules and coordinate appointments for management staff</li><li>Receive, sort, and distribute incoming mail, packages, and courier deliveries</li><li>Prepare outgoing mail and coordinate courier services as needed</li><li>Maintain office filing systems including project documents, contracts, and correspondence</li><li>Order and monitor office supplies inventory and place orders when stock is low</li><li>Assist with data entry and maintain accuracy of records in company databases</li><li>Provide administrative support to the operations and project teams as requested</li><li>Ensure the reception area and meeting rooms are clean and organized at all times</li><li>Assist with basic document preparation including photocopying, scanning, and binding</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Requirements:</b></p><ul><li>High school diploma or equivalent; additional training in office administration or customer service is preferred</li><li>Minimum 1 year of experience in front office, reception, or administrative support role</li><li>Proficiency in Microsoft Office applications including Outlook, Word, and Excel</li><li>Good written and verbal communication skills in English; proficiency in Arabic is required</li><li>Professional appearance and telephone etiquette</li><li>Strong organizational skills with attention to detail</li><li>Ability to manage multiple tasks and prioritize effectively</li><li>Friendly and welcoming demeanor with a customer-focused approach</li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>JOB CONTENT</strong> </p> <p>To support the handling of customer complaints and feedback submitted through the official platform by reviewing entries, following up with concerned units, updating customers on resolutions, and assisting in maintaining service quality records.</p> <p> </p> <p> <strong>2. Duties and Responsibilities</strong> </p> <p>Operational:</p> <p>1. Monitor the Complaints and Feedback Platform and receive entries submitted by customers.</p> <p> </p> <p>2. Check submitted complaints and feedback for completeness and clarity.</p> <p> </p> <p>3. Contact customers, when required, to confirm receipt and clarify any missing details.</p> <p> </p> <p>4. Forward cases to relevant departments or branches for investigation and resolution.</p> <p> </p> <p>5. Follow up on pending items to ensure resolution within the set timeframe.</p> <p> </p> <p>6. Notify customers of the outcomes and confirm closure of complaints.</p> <p> </p> <p>7. Update and maintain accurate records of complaints, responses, and actions taken.</p> <p> </p> <p>8. Assist in tracking complaints from the Call Center system and follow up for resolution.</p> <p> </p> <p>9. Note common issues or frequently raised points and inform the supervisor.</p> <p> </p> <p>10. Assist in preparing basic reports on complaint volumes and trends.</p> <p> </p> <p>11. Suggest simple process changes to improve how the platform works, based on recurring issues.</p> <p> </p> <p>12. Coordinate with other units if small technical adjustments to the platform are needed.</p> <p> </p> <p>13. Conduct or assist with short customer surveys when requested.</p> <p> </p> <p>14. Ensure survey results are recorded and submitted on time.</p> <p> </p> <p>15. Carry out other support tasks assigned by the supervisor related to customer feedback or records.</p> <p> </p> <p> <strong>KEY INTERACTIONS</strong> </p> <p>1. Internal</p> <p> All internal departments</p> <p> </p> <p> As part of day-to-day activities</p> <p> </p> <p>2. External</p> <p> </p> <p> DB Customers, Technical Support Vendors</p> <p> </p> <p> As part of day-to-day activities</p> <p>3. Level of external interaction</p> <p> </p> <p> This position requires a medium level of external interactions</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> <strong>MINIMUM EDUCATION, QUALIFICATIONS &amp; SKILLS</strong> </p> <p> </p> <p>Education:</p> <p> </p> <p> Bachelor s degree in Business Administration, Customer Service, or related field</p> <p> </p> <p>Experience:</p> <p> </p> <p> 2 to 4 years of experience in customer service or complaints handling</p> <p> </p> <p> <strong>Special Skills &amp; Knowledge:</strong> </p> <p> </p> <p> Basic understanding of complaint and feedback processes</p> <p> </p> <p> Familiarity with online forms, CRM, or case-tracking tools</p> <p> </p> <p> Clear communication and basic data entry skills</p> <p> </p> <p> Attention to detail and follow-up capability</p> <p> </p> <p> Willingness to support quality improvement</p> <p> </p> <p>ADDITIONAL QUALIFICATION /CERTIFICATION REQUIRED</p> <p> </p> <p> NA</p> <p> </p> <p>HEALTH, SAFETY AND ENVIRONMENT</p> <p> </p> <p> This position follows all the HSE procedures as set by the company</p></div></section>

<div ></div><div ><div ><p ></p><div ><p ><strong><span >Join the Most International Company in the World – DHL Express Oman</span></strong><span ></span></p><p ><span >DHL Express Oman is proud to be certified as a best workplace in Sultanate of Oman and ranked No.2 by global institute Great Place To Work® (GPTW). Here, you will be part of a team of over 200 passionate professionals dedicated to <strong>Connecting People and Changing Lives</strong> through express delivery for some of the world’s most loved and widely recognized brands across the globe.  </span></p><p ><strong><span >Your Future. Delivered. </span></strong></p><p ><strong><span ><br></span></strong></p><p ><span ></span></p><p ><strong><span >Job Requirements – Retail Agent </span></strong><span ></span></p><p ><strong><span ><br></span></strong></p><p ><strong><span >Eligibility</span></strong><span ></span></p><ul > <li ><span >This role is open <strong>exclusively to Omani nationals</strong>, in line with Omanization requirements</span></li> </ul><p ><strong><span >Education & Experience</span></strong><span >·         </span></p><ul > <li ><span >A minimum of grade 10 schooling or equivalent</span></li> <li ><span >1–3 years of experience in a customer service, retail, or logistics environment (preferably in the express/logistics industry)</span></li> <li ><span >Experience handling cash transactions and shipment processing is an advantage</span></li> </ul><p ><strong><span >Technical & Functional Skills</span></strong><span ></span></p><ul > <li ><span >Strong knowledge of customer service practices and standards</span></li> <li ><span >Basic understanding of logistics/express delivery operations and documentation (e.g., airway bills, customs paperwork)</span></li> <li ><span >Ability to quickly learn DHL products, services, pricing, and network operations</span></li> <li ><span >Proficiency in MS Office (Word, Excel) and ability to work with internal systems</span></li> <li ><span >Accurate data entry skills with high attention to detail</span></li> </ul><p ><strong><span >Customer Service Competencies</span></strong><span ></span></p><ul > <li ><span >Excellent communication and interpersonal skills (verbal & written)</span></li> <li ><span >Ability to handle customer inquiries, complaints, and escalations professionally</span></li> <li ><span >Strong problem-solving ability with a proactive approach</span></li> <li ><span >Capability to deliver fast, efficient service in a time-sensitive environment</span></li> </ul><p ><strong><span >Sales & Commercial Awareness</span></strong><span ></span></p><ul > <li ><span >Ability to promote and sell value-added services (e.g., insurance, express solutions)</span></li> <li ><span >Commercial mindset with a focus on achieving revenue targets</span></li> <li ><span >Confidence in identifying sales opportunities and generating leads</span></li> </ul><p ><strong><span >Operational & Process Skills</span></strong><span ></span></p><ul > <li ><span >Strong organizational and multitasking skills</span></li> <li ><span >Ability to follow SOPs, ISO standards, and safety procedures</span></li> <li ><span >High accuracy in shipment processing, documentation, and cash handling</span></li> <li ><span >Ability to manage daily reconciliations and reporting</span></li> </ul><p ><strong><span >Behavioral Competencies</span></strong><span ></span></p><ul > <li ><span >Professional, friendly, and customer-centric attitude</span></li> <li ><span >Strong teamwork and collaboration skills</span></li> <li ><span >Ability to work independently with minimal supervision</span></li> <li ><span >High level of accountability and reliability</span></li> <li ><span >Adaptability to a fast-paced, dynamic environment</span></li> </ul><p ><strong><span >Additional Requirements</span></strong><span ></span></p><ul > <li ><span >Willingness to work flexible shifts (including weekends if required)</span></li> <li ><span >Ability to represent DHL as a brand ambassador at all times</span></li> <li ><span >Fluency in English; Arabic language skills are highly desirable</span></li> </ul><p ><strong><span >Recruitment Fraud Alert:</span></strong><span >  DHL Express Oman will never request payment or personal/financial information from applicants or employees at any stage of the recruitment process. Any such request should be treated as fraudulent. All email correspondence will be sent from the official DHL domain e.g. name@dhl.com. Protect yourself by verifying job offers and communications. Your safety is important to us. </span></p></div><br></div></div>

<p><h4>Description</h4> <p>Dubizzle Group has the unique distinction of being an iconic, homegrown brand with a strong presence across the Middle East and Pakistan. Connecting millions of users across the region, we are committed to delivering the best online search experience. Dubizzle Group is the largest classifieds player in emerging markets which operates leading brands in the Greater MENA, South Asia & Southeast Asia regions.</p> <p>As part of Dubizzle Group, Dubizzle Oman is alongside some of the strongest classified brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.</p> <p>As a Sales Support Intern, you will play a key supporting role within the Sales team at Dubizzle Oman. You will work closely with the sales team to assist in day-to-day operations, client management, reporting, and business development activities. You will be responsible for providing an excellent opportunity to develop practical sales and commercial skills while contributing to real business outcomes.</p> <h4>Requirements</h4> <ul> <li>Provide professional assistance to the sales department in the development of formal proposals, corporate presentations, and strategic sales collateral.</li> <li>Facilitate the coordination and management of client engagement schedules, including high-level meetings, follow-up communications, and product demonstrations.</li> <li>Ensure the integrity of the Customer Relationship Management (CRM) system through diligent and precise data administration.</li> <li>Monitor and analyse the sales pipeline, lead generation activities, and various performance indicators for executive reporting.</li> <li>Execute comprehensive market and competitive intelligence research to distinguish emerging business opportunities.</li> <li>Collaborate with cross-functional departments, including Marketing, Operations, and Customer Success, to ensure the effective implementation of sales strategies.</li> <li>Contribute to the synthesis of periodic sales performance reports for senior management evaluation.</li> <li>Manage administrative requirements pertaining to sales operations, including the processing of contracts, invoices, and account documentation.</li> <li>Attend client consultations and meetings in an observant capacity to record proceedings and refine practical commercial expertise.</li> <li>Assist in the client onboarding process by coordinating essential documentation and maintaining rigorous follow-through protocols.</li> </ul> <h4>Qualifications</h4> <p>Currently enrolled in or recently graduated from a bachelor’s degree in business administration, marketing, communications, or a related field.</p> <h4>Knowledge</h4> <ul> <li>Basic understanding of sales or marketing principles.</li> <li>Familiarity with CRM tools or Microsoft Office/Google Workspace is an advantage.</li> <li>Interest in digital platforms, real estate, or automotive sectors is preferred.</li> <li>Proficiency in English is required. Arabic language skills are a strong advantage.</li> </ul> <h4>Skills</h4> <ul> <li>Strong communication and interpersonal skills.</li> <li>Good attention to detail and organisational ability.</li> <li>Ability to handle multiple tasks and prioritise effectively.</li> <li>Basic data entry and reporting skills.</li> </ul> <h4>Traits</h4> <ul> <li>Eager to learn and take initiative.</li> <li>Team player with a proactive attitude.</li> <li>Adaptable and comfortable in a dynamic environment.</li> <li>Professional, reliable, and punctual.</li> </ul> <h4>Benefits</h4> <ul> <li>Fast-paced, high-performing work culture</li> <li>Friendly and dynamic team environment</li> <li>Rewards and recognition programs</li> <li>Learning and development opportunities</li> <li>Opportunity to work with diverse clients and industries</li> <li>Develop negotiation and communication skills</li> <li>Exposure to regional and international markets</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position Title Training Administrator - Training and Certification Management Reports to Director of Muscat University Academy 1. Purpose of the Position The Training Administrator MU Academy is responsible for the effective coordination, administration, and operational support of all professional training programmes, certification courses, executive education activities, short courses, and corporate training delivered through MU Academy. The role ensures that training programmes are planned, scheduled, communicated, delivered, documented, and reported professionally. The Training Administrator will support learner registration, trainer coordination, venue and materials preparation, attendance monitoring, certificate issuance, stakeholder communication, and post-training evaluation. Support MU Academy s objective to become a leading provider of professional development, executive education, and internationally certified training programmes in Oman. 2. Key Responsibilities A. Training Programme Administration 1. Programme Planning and Scheduling Assist in preparing the annual, quarterly, and monthly training calendar for MU Academy. Coordinate training schedules for public courses, corporate programmes, executive education, and certification preparation courses. Support the planning of B2B and B2C training activities in coordination with the Academy leadership. Maintain updated records of confirmed, postponed, cancelled, and completed programmes. Coordinate with internal departments to avoid scheduling conflicts with university events, room bookings, and major institutional activities. 2. Training Coordination and Logistics Arrange training venues, classrooms, labs, auditorium spaces, online platforms, equipment, refreshments, and training materials. Ensure all training rooms are prepared before programme delivery, including seating arrangements, branding, signage, attendance sheets, name badges, and required technology. Coordinate with Facilities, IT, Finance, Marketing, Admissions, and other relevant departments to support smooth programme delivery. Liaise with trainers, lecturers, consultants, and external partners to confirm availability, session plans, materials, and delivery requirements. Support hybrid and online training delivery by arranging links, access, technical checks, recordings where approved, and participant support. 3. Participant Registration and Communication Manage participant registration for MU Academy courses. Respond professionally to enquiries from individuals, companies, government entities, and partner organizations. Send confirmation emails, joining instructions, schedules, payment reminders, programme updates, and post-training communication. Maintain accurate participant records including name, contact details, organization, payment status, attendance, assessment results where applicable, and certificate status. Provide timely support to learners before, during, and after programme delivery. B. Training Delivery Support 1. Trainer and Partner Support Coordinate with external training providers, certification bodies, and professional partners. Collect trainer profiles, session outlines, course descriptions, assessment requirements, and training materials. Support visiting trainers with logistical arrangements, including venue access, hotel or travel coordination where required, IT support, and local arrangements. Ensure trainers receive attendance lists, course schedules, participant details, evaluation forms, and administrative support. 2. Course Materials and Documentation Prepare and organize course materials, presentations, handouts, assessment papers, feedback forms, and digital resources. Ensure course materials are branded according to MU Academy and Muscat University guidelines. Maintain a digital archive of course outlines, trainer materials, attendance records, evaluations, certificates, and reports. Ensure documentation is complete for each programme delivered. 3. Attendance and Assessment Administration Monitor participant attendance during training sessions. Maintain accurate attendance records for each course. Support the administration of pre-training and post-training assessments where applicable. Coordinate with trainers on participant completion status, assessment results, and eligibility for certificates. Flag attendance, completion, or assessment issues to the Academy leadership. C. Certification and Records Management 1. Certificate Issuance Prepare and issue certificates of attendance, completion, participation, or achievement in line with MU Academy procedures. Coordinate certificate approvals and signatures from authorized personnel. Maintain a certificate issuance register with serial numbers, participant names, course titles, dates, and approval status. Coordinate with international certification bodies where certificates are issued externally. 2. Data Entry and System Management Maintain accurate training data in MU Academy records, CRM, HRMS, LMS, or any other approved system. Update course status, participant details, attendance, payments, trainer details, evaluations, and completion reports. Ensure all digital and physical records are filed systematically and securely. Support the development and improvement of MU Academy databases and reporting templates. 3. Compliance and Documentation Ensure training files are maintained in line with Muscat University policies and regulatory requirements. Support documentation required for Ministry of Labor registration, professional body licensing, partner reporting, and internal audit purposes. Maintain confidentiality of participant, client, trainer, and partner information. Ensure compliance with university procedures related to procurement, finance, branding, data protection, and quality assurance. D. Client, Corporate and Stakeholder Coordination 1. Corporate Training Support Support communication with corporate clients, government entities, and institutional partners. Assist in preparing training proposals, quotations, course schedules, participant lists, and delivery arrangements. Coordinate customized corporate training requirements with trainers and Academy leadership. Follow up with clients regarding participant nominations, payments, attendance, feedback, and certificates</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Qualification: Bachelor s degree in Business Administration, Human Resource Management, Education, Training Management, Management Information Systems, Marketing, or a related field. Preferred Qualification: Professional certification or short training in training administration, project coordination, customer service, HR, event management, or quality assurance would be an advantage Experience, Competencies and Skills: 1 3 years of relevant experience in training administration, academic administration, customer service, HR administration, programme coordination, or professional development services. Experience in a university, training centre, executive education unit, professional certification provider, or customer-facing education environment is preferred. Experience using CRM, LMS, HRMS, student information systems, or training management platforms is an advantage. Experience dealing with corporate clients, trainers, external partners, or professional certification bodies is desirable. Understanding of training administration and professional development operations. Strong coordination and scheduling skills. Good knowledge of logistics, participant registration, attendance tracking, evaluation forms, and certificate issuance. Strong data entry, records management, and reporting skills. Proficiency in Microsoft Office, especially Excel, Word, PowerPoint, and Outlook. Ability to prepare reports, dashboards, schedules, and administrative documents. Familiarity with CRM, LMS, HRMS, or training management systems is an advantage. Ability to support online and hybrid training delivery using platforms such as Microsoft Teams, Zoom, or similar tools. Excellent communication skills in English and Arabic. Applications are accepted from Omani nationals only. Customer Relationship Personal Evolution Autonomy Administrative Work Technical Expertise Responsibilities Lead the entire sales cycle Achieve monthly sales objectives Qualify the customer needs Negotiate and contract Master demos of our software Must Have Bachelor Degree or Higher Passion for software products Perfect written English Highly creative and autonomous Valid work permit for Belgium Nice to have Experience in writing online content Additional languages Google Adwords experience Strong analytical skills What's great in the job? Great team of smart people, in a friendly and open culture No dumb managers, no stupid tools to use, no rigid working hours No waste of time in enterprise processes, real responsibilities and autonomy Expand your knowledge of various business industries Create content that will help our users on a daily basis Real responsibilities and challenges in a fast evolving company Our Product Discover our products.</p><p></p></section>

<p><h4>Description</h4> <p>Dubizzle Group has the unique distinction of being an iconic, homegrown brand with a strong presence across the Middle East and Pakistan. Connecting millions of users across the region, we are committed to delivering the best online search experience. Dubizzle Group is the largest classifieds player in emerging markets which operates leading brands in the Greater MENA, South Asia & Southeast Asia regions.</p> <p>As part of Dubizzle Group, Dubizzle Oman is alongside some of the strongest classified brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.</p> <p>As a Sales Support Intern, you will play a key supporting role within the Sales team at Dubizzle Oman. You will work closely with the sales team to assist in day-to-day operations, client management, reporting, and business development activities. You will be responsible for providing an excellent opportunity to develop practical sales and commercial skills while contributing to real business outcomes.</p> <h4>Requirements</h4> <ul> <li>Provide professional assistance to the sales department in the development of formal proposals, corporate presentations, and strategic sales collateral.</li> <li>Facilitate the coordination and management of client engagement schedules, including high-level meetings, follow-up communications, and product demonstrations.</li> <li>Ensure the integrity of the Customer Relationship Management (CRM) system through diligent and precise data administration.</li> <li>Monitor and analyse the sales pipeline, lead generation activities, and various performance indicators for executive reporting.</li> <li>Execute comprehensive market and competitive intelligence research to distinguish emerging business opportunities.</li> <li>Collaborate with cross-functional departments, including Marketing, Operations, and Customer Success, to ensure the effective implementation of sales strategies.</li> <li>Contribute to the synthesis of periodic sales performance reports for senior management evaluation.</li> <li>Manage administrative requirements pertaining to sales operations, including the processing of contracts, invoices, and account documentation.</li> <li>Attend client consultations and meetings in an observant capacity to record proceedings and refine practical commercial expertise.</li> <li>Assist in the client onboarding process by coordinating essential documentation and maintaining rigorous follow-through protocols.</li> </ul> <h4>Qualifications</h4> <p>Currently enrolled in or recently graduated from a bachelor’s degree in business administration, marketing, communications, or a related field.</p> <h4>Knowledge</h4> <ul> <li>Basic understanding of sales or marketing principles.</li> <li>Familiarity with CRM tools or Microsoft Office/Google Workspace is an advantage.</li> <li>Interest in digital platforms, real estate, or automotive sectors is preferred.</li> <li>Proficiency in English is required. Arabic language skills are a strong advantage.</li> </ul> <h4>Skills</h4> <ul> <li>Strong communication and interpersonal skills.</li> <li>Good attention to detail and organisational ability.</li> <li>Ability to handle multiple tasks and prioritise effectively.</li> <li>Basic data entry and reporting skills.</li> </ul> <h4>Traits</h4> <ul> <li>Eager to learn and take initiative.</li> <li>Team player with a proactive attitude.</li> <li>Adaptable and comfortable in a dynamic environment.</li> <li>Professional, reliable, and punctual.</li> </ul> <h4>Benefits</h4> <ul> <li>Fast-paced, high-performing work culture</li> <li>Friendly and dynamic team environment</li> <li>Rewards and recognition programs</li> <li>Learning and development opportunities</li> <li>Opportunity to work with diverse clients and industries</li> <li>Develop negotiation and communication skills</li> <li>Exposure to regional and international markets</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We have three roles,</p><ol><li><p>Systems/Application Developer</p></li><li><p>L2 Support Engineer ( Advanced Troubleshooting )</p></li><li><p>L1 Support</p></li></ol><br><p>The roles and responsibilities are as below,</p><p><strong><u>Systems/Application Developer </u></strong></p><ul><li><p><strong>Full Stack Development:</strong>&nbsp;Build high-quality, responsive web applications using frontend technologies (Angular 10+, React JS, TypeScript, HTML5, CSS3) and backend frameworks (.NET Core 3.1-8, Node.js).</p></li><li><p><strong>Arbor OM &amp; iLink Proprietary Solutions:</strong>&nbsp;Customize and enhance iLink’s pre-created frameworks and solution accelerators, which may include Arbor OM (Order Management) or similar data-driven systems, to solve client-specific business challenges.</p></li><li><p><strong>Database &amp; Data Management:</strong>&nbsp;Design and manage database schemas, write stored procedures (T-SQL), and optimize performance in SQL Server.</p></li><li><p><strong>System Integration &amp; APIs:</strong>&nbsp;Develop and consume RESTful APIs/web services to integrate applications with other systems and data platforms.</p></li><li><p><strong>Cloud &amp; Deployment:</strong>&nbsp;Implement and maintain CI/CD pipelines (Azure DevOps/Jenkins) and manage application deployment in cloud environments (Azure or AWS).</p></li><li><p><strong>Troubleshooting &amp; Support:</strong>&nbsp;Perform bug fixing, debugging, and production environment monitoring to ensure high reliability, particularly for enterprise applications.</p><br></li><li><p><strong><u>L2 Support Engineer (Advanced Troubleshooting)</u></strong></p></li><li><p><strong>Incident Management:</strong> Investigate, diagnose, and resolve complex application/system issues escalated from L1 support.</p></li><li><p><strong>Technical Troubleshooting:</strong> Perform in-depth investigations, including analyzing application logs, database queries, and system performance.</p></li><li><p><strong>Root Cause Analysis (RCA):</strong> Identify underlying issues, implement fixes or workarounds, and document solutions in the ticketing system.</p></li><li><p><strong>System Monitoring:</strong> Monitor application health and infrastructure performance to ensure high availability.</p></li><li><p><strong>Escalation &amp; Collaboration:</strong> Collaborate with L3/development teams on bugs while communicating status updates to stakeholders.</p></li><li><p><strong>Documentation:</strong> Create and maintain knowledge base articles and troubleshooting guides.</p><br></li><li><p><strong><u>L1 Support</u></strong></p><p>Key Responsibilities An L1 (Level 1) Back Office (BO) Support Agent provides initial administrative, technical, or operational support to ensure smooth business functioning. They serve as a "behind-the-scenes" frontline agent, processing data, resolving routine requests, and escalating complex issues to L2 support, acting as a bridge between internal teams and client-facing staff. Key Responsibilities · Ticket Management: Receive, log, acknowledge, and classify incoming requests, incidents, or alerts via email, chat, or ticketing systems (e.g., ServiceNow, Remedy). · Data Processing &amp; Entry: Enter, update, and maintain accurate records in databases, CRM systems, or ERP software. · Routine Troubleshooting: Provide first-line fixes for basic issues such as password resets, account unlocking, software installation, or routine IT application support. · Documentation &amp; Reporting: Prepare daily/weekly reports on operational metrics, process documentation (e.g., invoices, bills of lading), and maintain accurate filing systems. · Escalation: Route complex or unresolved problems to L2/L3 technical teams or managers. · Vendor/Internal Coordination: Coordinate with internal departments or external vendors to process orders, manage inventory, or request support. · System Monitoring: Monitor application health or server alerts to identify potential bottlenecks or failures.&nbsp;</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong><u>Systems/Application Developer </u></strong></p><p><strong>Required Technical Skills</strong></p><ul><li><p><strong>Backend:</strong>&nbsp;Strong proficiency in C# or Python, .NET Core.</p></li><li><p><strong>Frontend:</strong>&nbsp;Expertise in modern frameworks such as Angular or React.</p></li><li><p><strong>Database:</strong>&nbsp;Advanced SQL skills (SQL Server,&nbsp;Oracle, or MySQL).</p></li><li><p><strong>Tools:</strong>&nbsp;Experience with Git, Azure DevOps, and containerization (Docker).</p></li><li><p><strong>Domain Knowledge:</strong>&nbsp;Familiarity with industries like Telecom, Health, or E&amp;P (Energy &amp; Production).&nbsp;</p></li></ul><br><p><strong>Key Differentiators for iLink Roles</strong></p><ul><li><p><strong>Speed:</strong>&nbsp;Use of pre-created frameworks to accelerate development.</p></li><li><p><strong>AI Integration:</strong>&nbsp;Experience integrating AI/ML capabilities into web applications is increasingly required.</p></li><li><p><strong>Focus:</strong>&nbsp;A strong focus on "Digital Transformation" and creating "intelligent apps</p><br></li></ul><p><strong><u>L2 Support Engineer (Advanced Troubleshooting)</u></strong></p><p><strong>Required Qualifications &amp; Skills</strong></p><br><ul><li><p><strong>Technical Skills:</strong> Proficiency in SQL (complex queries, optimization), Linux/Unix environment, and web technologies.</p></li><li><p><strong>Tools:</strong> Experience with monitoring tools, ticketing systems (e.g., Jira, ServiceNow), and API tools (e.g., Postman).</p></li><li><p><strong>Knowledge:</strong> Understanding of ITIL processes, API structures, and client-server architecture.</p></li><li><p><strong>Soft Skills:</strong> Strong analytical problem-solving, communication skills, and ability to work under pressure, particularly during P1 incidents.</p></li></ul><br><p><strong>Common Certifications</strong></p><ul><li><p>ITIL Foundation</p></li><li><p>CCNA (for network-focused roles)</p></li><li><p>Database Certifications (e.g., Oracle, SQL Server)</p></li></ul><p><strong><u>L1 Support:</u></strong></p><br><p>Required Skills &amp; Qualifications · Technical Proficiency: Strong knowledge of MS Office Suite (especially Excel—Pivot Tables, VLookup), and familiarity with CRM or ERP tools. · Communication: Excellent written and verbal communication skills for updating stakeholders and documenting issues. · Attention to Detail: Meticulous approach to data entry to prevent costly errors. · Time Management: Ability to work under tight deadlines and prioritize tasks effectively. · Education: Typically requires a high school diploma or a Bachelor’s degree in Business Administration, IT, or a related field. Common Roles &amp; Contexts · IT Service Desk L1: Remote troubleshooting, Active Directory management, O365 support. · BO Executive (Finance/HR): Managing employee records, invoicing, and payroll data. · Operational Support: Order management, tracking deliveries, and vendor coordination. L1 support agents typically follow strict, predefined procedures (SOPs) or scripts to resolve common issues and aim for high First Call Resolution (FCR) rates.<strong><u> </u></strong></p><br><p></p></section>