وظائف نظم معلومات ادارية في سلطنة عمان
٢٨٨٨ وظائف شاغرة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><p> <strong>Job title</strong> </p>
<p>Specialist Business Intelligence (BI)</p>
<p> <strong>Grade</strong> </p>
<p> </p>
<p> <strong>Stream</strong> </p>
<p>RPI </p>
<p> <strong>Function</strong> </p>
<p>PT&C IDS Information Management & Digital Delivery</p>
<p> <strong>Location</strong> </p>
<p>Oman Suhar </p>
<p> <strong>Budget control</strong> </p>
<p>*OPEX and/or CAPEX and/or Revenue amount as relevant*</p>
<p> <strong>Reporting to</strong> </p>
<p>Manager Information Management & Digital Delivery (IMDD)</p>
<p> <strong>Direct reports</strong> </p>
<p>-</p>
<p> <strong>Job purpose </strong> </p>
<p>Provides support for the for the successful delivery of Business Intelligence standards and systems, including integration with databases and data warehouses, under delegated authority from Manager Information Management & Digital Delivery, acting as team player for the development of required standards and assigned tasks, by (1) Selecting, blueprinting, gathering requirements, designing, and rolling out BI solutions to end users. (2) Ensuring high levels of BI availability through support functions and in-depth testing, and (3) Working with business units to meet their BI requirements in accordance with OQ RPI BI standards; in order to support information Management & Digital Delivery (IMDD) on goals achievements. </p>
<p>The position will act in accordance with the Group s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p>
<p> <strong>Main tasks and responsibilities</strong> </p>
<p> <strong> </strong> </p>
<p> <strong> </strong> </p>
<p> <strong>Scope </strong> </p>
<ul>
<li>Business Analysis</li>
<li>Transition developed BI systems to the Operations & Support team.</li>
<li>Technical Assistance </li>
<li>Compliance</li>
</ul>
<p> <strong> </strong> </p>
<p> <strong>Accountabilities:</strong> </p>
<p> <strong> </strong> </p>
<p> <strong>Business Analysis</strong> </p>
<ul>
<li>Provides support for the for the successful delivery of Business analysis to gather required BI system requirements. </li>
<li>Provides support for the for the successful delivery of Translate business requirements into specifications that will be used to drive data store/data warehouse/ data mart design and configuration.</li>
</ul>
<p> <strong>Transition developed BI systems to the Operations & Support team.</strong> </p>
<ul>
<li>Provides support for the for the successful delivery of Transition developed BI systems to the Operations & Support team. </li>
<li>Provides support for the for the successful delivery performance of enterprise data and BI environments for both external and internal users.</li>
<li>Ensure proper configuration management and change controls are implemented for BI.</li>
</ul>
<p> <strong>Technical Assistance </strong> </p>
<ul>
<li>Provides support for the for the successful delivery of technical assistance and cross training to other team members.</li>
</ul>
<p> <strong>Compliance</strong> </p>
<p>Design and implement technology best practices, guidelines, and repeatable processes in accordance with OQ BI standards and guidelines.</p>
<p> <strong> </strong> </p>
<p> </p>
<p> <strong>Key interactions</strong> </p>
<p>Internal: Assurance, Finance, <span>Commercial - Downstream </span> </p>
<p>External: Staffing specialized Contractors, Vendors & Suppliers</p>
<p> <strong>Notable Working Conditions. </strong>Office environment, intensive computer screen use, sporadic visits to operation site.</p>
<p> <strong>Education requirements</strong> </p>
<p>Minimum Qualifications for this position are a bachelor s in computer science, Software Engineering, Information Management Systems, or a related discipline</p>
<p> <strong>Language</strong> </p>
<p>Excellent knowledge of written, read, and spoken English (required) Arabic - Native (desirable)</p>
<p> <strong>Background and experience</strong> </p>
<p> <strong>Competencies and skills</strong> </p>
<ul>
<li>5+ years of experience in developing reports based on user requirements, including visualization development.</li>
<li>Relevant experience implementing enterprise-scale reporting systems, including:<br><ul>
<li>Collaborating with users in a requirements analysis role</li>
<li>Experience with data warehouse implementations.</li>
<li>Strong knowledge of logical and physical data modelling concepts</li>
</ul>
</li>
<li>Experience utilizing SAP technologies and development with SAP BW/BI applications in a bonus.</li>
<li>Experience with the SAP Activate Methodology is bonus.</li>
<li>SAP Certification in one or more of the following disciplines is a bonus:<br><ul>
<li>SAP BW/4HANA, SAP HANA Modelling, SAP Analytics, SAP Business Intelligence </li>
</ul>
</li>
<li>SQL and DW implementation as a bonus experience</li>
<li>Use of SQL and RDBMS systems (DB2, Oracle, SQL Server, etc.) is considered a bonus</li>
</ul>
<p>Soft: </p>
<ul>
<li>People Managing Skills </li>
<li>Understanding of process </li>
<li>Corporate affairs management </li>
<li>Systems </li>
<li>Innovation and trends </li>
<li>Excellent business and technical report writing skills.</li>
<li>Strong analytical skills, </li>
</ul>
<p>Technical: </p>
<ul>
<li>Proficiency with MS Excel, </li>
<li>Proficiency with visualizing concepts & skills</li>
</ul>
<p> </p>
<p> </p>
<p> </p></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved.<br>Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Description</h4>
<p>Müller's Solutions is seeking a senior BMC Helix IT asset management & discovery consultant to join our expert team. In this role, you will lead the implementation, configuration, and optimization of BMC Helix IT asset management and discovery solutions for our clients. You will work closely with stakeholders to understand their asset management needs and deliver tailored solutions that enhance IT operations, asset visibility, and lifecycle management.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Lead the end-to-end implementation of BMC Helix IT asset management and discovery modules.</li>
<li>Configure and customize the BMC Helix platform to align with client requirements and industry best practices.</li>
<li>Conduct assessments and workshops to gather business and technical requirements.</li>
<li>Develop integration strategies to connect BMC Helix with other ITSM and enterprise systems.</li>
<li>Provide expert guidance on IT asset lifecycle management, discovery processes, and data accuracy.</li>
<li>Troubleshoot, resolve issues, and optimize performance of the BMC Helix solutions.</li>
<li>Deliver training sessions and documentation to enable client teams to effectively use the platform.</li>
<li>Stay current with BMC Helix product updates and IT asset management trends to continuously improve client solutions.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in computer science, information technology, or related fields.</li>
<li>Minimum 5 years' experience in IT asset management and discovery implementation with hands-on expertise in BMC Helix IT asset management and discovery modules, including asset discovery, CMDB integration, application dependency mapping, and infrastructure/network discovery.</li>
<li>Ability to independently build, deploy, and configure containers on-premises (Docker, Kubernetes, OpenShift, Podman) and set up discovery infrastructure, scanners, probes, and collectors.</li>
<li>Strong knowledge of IT asset management best practices, ITIL frameworks, and integrating BMC Helix with ITSM and enterprise systems.</li>
<li>Proficient in Linux/Unix (especially Red Hat Enterprise Linux 6/7), network discovery protocols (SNMP, SSH, WMI, PowerShell, APIs), and identifying software versions, dependencies, and asset relationships.</li>
<li>Experience with software license compliance, software asset management, legacy infrastructure troubleshooting, and customer engagement during PoC and implementation phases preferred.</li>
<li>BMC Helix certifications and GCC/MENA experience are desirable.</li>
<li>Must be able to work onsite in Oman.</li>
<li>Excellent problem-solving, communication, and stakeholder management skills with ability to lead cross-team projects.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Nama Water Services (Oman Water and Wastewater Services Company) is pleased to announce a "Training for Employment" , in collaboration with its contracted companies that offer permanent job opportunities in the water and wastewater sector.</p><p>Job Title: System Supply and Reporting Engineer</p><p>Reports To: IT Manager / Systems Manager</p><p>Job Details</p><p>Number of Vacancies: 3 Positions</p><p>Salary Range: OMR PHONE_NUMBER per month</p><p>Work Location: All governorates of Oman except Dhofar (Preference will be given to applicants from the local governorate)</p><p>Job Purpose</p><p>The System Supply and Reporting Engineer is responsible for managing system-related data, generating operational and management reports, supporting system performance, and ensuring the availability and accuracy of information required for business operations and decision-making.</p><p>Key Responsibilities</p><ul><li>Develop, maintain, and automate operational, technical, and management reports.</li><li>Monitor system performance and ensure data accuracy, integrity, and availability.</li><li>Collect, analyze, and interpret data from various systems to support business and operational requirements.</li><li>Design and maintain reporting dashboards and performance indicators.</li><li>Support system users by providing technical assistance related to reporting and data extraction.</li><li>Coordinate with internal departments to identify reporting needs and deliver effective reporting solutions.</li><li>Perform data validation and quality checks to ensure reliable reporting outputs.</li><li>Assist in system upgrades, testing, implementation, and integration activities.</li><li>Prepare technical documentation, user guides, and reporting procedures.</li><li>Ensure compliance with company policies, data governance standards, and information security requirements.</li><li>Identify opportunities to improve reporting processes and system efficiency.</li></ul><p>Qualifications</p><p>Bachelor s Degree in Information Technology, Computer Engineering, Computer Science, Telecommunications Engineering, Information Systems, or a related field.</p><p>Experience</p><p>Practical Experience: 0 (No prior work experience required)</p><p>Internship or academic projects in reporting, data analysis, or systems support are an advantage.</p><p>Technical Skills</p><ul><li>Proficiency in reporting and data analysis tools such as Power BI, SSRS, Tableau, or similar platforms.</li><li>Basic knowledge of SQL and database management systems.</li><li>Understanding of data extraction, transformation, and reporting processes.</li><li>Basic understanding of system administration and enterprise applications.</li><li>Familiarity with Microsoft Excel and Office applications.</li><li>Ability to analyze datasets and present findings clearly.</li></ul><p>Soft Skills</p><ul><li>Strong analytical and problem-solving skills.</li><li>Good communication and stakeholder management abilities.</li><li>Willingness to learn and develop technical skills.</li><li>Ability to manage multiple priorities and meet deadlines.</li><li>Good organizational and documentation skills.</li><li>High attention to detail and accuracy.</li></ul><p>Working Conditions</p><p>Office-based work environment.</p><p>May require support during system upgrades, maintenance activities, or critical reporting periods.</p><p>Application Note :</p><p>The applicant must be a job seeker.</p><p>The applicant must be an Omani national.</p><p>For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement.</p><p>The applicant must not have previously benefited from any training program funded by either the public or private sector.</p><p>The applicant must have no more than three (3) years of work experience.</p><p>The applicant must not be more than 38 years of age</p><p>The closing date is 3rd August 2026.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s Degree in Information Technology, Computer Engineering, Computer Science, Telecommunications Engineering, Information Systems, or a related field.</p><p>Practical Experience: 0 (No prior work experience required)</p><p>Internship or academic projects in reporting, data analysis, or systems support are an advantage.</p><p>Technical Skills</p><ul><li>Proficiency in reporting and data analysis tools such as Power BI, SSRS, Tableau, or similar platforms.</li><li>Basic knowledge of SQL and database management systems.</li><li>Understanding of data extraction, transformation, and reporting processes.</li><li>Basic understanding of system administration and enterprise applications.</li><li>Familiarity with Microsoft Excel and Office applications.</li><li>Ability to analyze datasets and present findings clearly.</li></ul><p>Soft Skills</p><ul><li>Strong analytical and problem-solving skills.</li><li>Good communication and stakeholder management abilities.</li><li>Willingness to learn and develop technical skills.</li><li>Ability to manage multiple priorities and meet deadlines.</li><li>Good organizational and documentation skills.</li><li>High attention to detail and accuracy.</li></ul><p>Application Note :</p><p>The applicant must be a job seeker.</p><p>The applicant must be an Omani national.</p><p>For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement.</p><p>The applicant must not have previously benefited from any training program funded by either the public or private sector.</p><p>The applicant must have no more than three (3) years of work experience.</p><p>The applicant must not be more than 38 years of age</p><p></p></section>
<p><h4>Grade</h4>
<p>Stream: GCEO Office<br>
Function: Corporate Strategy<br>
Location: Oman - Muscat<br>
Budget control: OPEX and/or CAPEX and/or Revenue amount as relevant<br>
Reporting to: Vice President Corporate Strategy<br>
Direct reports: 0</p>
<h4>Job purpose</h4>
<p>Act as a subject matter expert (SME) in market intelligence & analytics under the Vice President Corporate Strategy, providing advanced analytical expertise and authoritative market perspectives to support strategic and commercial decision-making. The role is responsible for conducting in-depth analysis of market trends, competitors, customers, and the broader energy sector, while developing and maintaining high-quality market intelligence standards. It involves delivering data-driven insights and forward-looking market views, supporting both long- and short-term planning across corporate functions, and identifying, sourcing, and analyzing internal and external data to generate actionable intelligence. Through robust analytics and expert interpretation of market dynamics, the role contributes to optimizing OQ's portfolio value and strengthening its competitive positioning from a market perspective.</p>
<p>The position will act in accordance with the group's mission, vision, values & strategies, as well as policies, guidelines, and standards, supported by an IT technology platform, HSE standards, Omani government and other legal justifications, and best international practices in consonance with national objectives.</p>
<h4>Main accountabilities</h4>
<ul>
<li>Perform detailed, structured analyses of market trends impacting OQ, including customer behavior, competitor dynamics, macroeconomic factors, geopolitical developments, and regulatory environments.</li>
<li>Translate complex market data into clear, actionable insights and recommendations to support decision-making across OQ SAOC and its subsidiaries.</li>
<li>Develop and maintain an expert view of markets and products, including price outlooks, supply-demand dynamics, and future prospects, contributing to forecasting assumptions.</li>
<li>Continuously monitor market movements and provide timely analytical inputs to planning and marketing teams to support annual planning cycles and short-term value capture opportunities.</li>
<li>Conduct in-depth portfolio performance analysis across multiple dimensions (products, geographies, customer segments, value chains) to identify optimization opportunities.</li>
<li>Provide expert input into business feasibility studies, evaluating market attractiveness, risks, and commercial viability.</li>
<li>Collaborate closely with internal stakeholders to understand business needs, share insights, and promote the effective use of market intelligence in decision-making.</li>
<li>Identify, evaluate, and integrate relevant external data sources to enhance analytical capabilities and ensure comprehensive market coverage.</li>
<li>Contribute to the development, enhancement, and maintenance of systems and tools for capturing and analyzing internal market data.</li>
<li>Support the development and application of price benchmarking methodologies across subsidiaries to enhance competitiveness and transparency.</li>
<li>Analyze pricing structures, including shadow margins, and provide data-driven insights to support strategic pricing decisions.</li>
<li>Act as a trusted advisor on market intelligence matters, providing expert guidance and thought leadership in the interpretation of market data and trends.</li>
</ul>
<h4>Key interactions</h4>
<p><strong>Internal:</strong> ELT, Portfolio Management, Finance, Growth, Procurement, Commercial Teams in the subsidiaries.<br>
<strong>External:</strong> Contractors, Vendors & Suppliers</p>
<h4>Notable working conditions</h4>
<p>Office environment, intensive computer screen use, sporadic visits to operation site.</p>
<h4>Education requirements</h4>
<p>A minimum of a bachelor's degree in finance, economics or equivalent.</p>
<h4>Language</h4>
<p>Bilingual: Arabic and English.</p>
<h4>Background and experience</h4>
<p><strong>Competencies and skills</strong></p>
<ul>
<li>A minimum of 10-12 years of relevant experience.</li>
<li>Proven experience in market analysis of the energy sector.</li>
<li>Experience in developing business/investment case from concept covering feasibility studies.</li>
<li>Experience of working with various industry consultants for the energy sector.</li>
</ul>
<p><strong>Soft skills:</strong></p>
<ul>
<li>People leadership skills.</li>
<li>Ability to interact and collaborate with leaders across the organization.</li>
<li>Strong analytical skills.</li>
<li>Ability to interpret numbers and link with the underlying business.</li>
<li>Strategic thinking.</li>
</ul>
<p><strong>Technical skills:</strong></p>
<ul>
<li>Computer literacy including MS Office.</li>
<li>Market intelligence tools and methods for the energy sector.</li>
<li>Market and commercial mindset.</li>
<li>Industry and macro-economic trend analysis.</li>
<li>Ability to synthesize data into actionable business insights.</li>
<li>Stakeholder reporting and executive presentations.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>LIEU : Neuilly sur Seine</p><br><p>Date : Janvier 2027</p><br><p>DUREE : 6 mois</p><br><p>Chanel est une entreprise indépendante qui croit en la liberté de la création, cultive le potentiel humain et s’engage activement pour avoir un impact positif dans le monde.</p><br><p>L'activité Parfums Beauté affirme sa singularité à travers une promesse : celle de révéler la beauté de chaque femme dans ce qu'elle a de plus singulier à travers son Parfum, son Maquillage et ses produits de Soin. </p><br><p>La Division Parfums Beauté poursuit le renforcement de ses capacités de pilotage de la performance financière et extra-financière, dans un contexte d’évolution continue des systèmes, des outils et des exigences réglementaires (CSRD, ESG). Rattaché(e) au Responsable Projets Finance & Performance ESG, et en lien étroit avec les équipes Finance, Sustainability et la Direction des Systèmes d’Informations (SI), vous accompagnerez l’équipe Finance sur des sujets de Business Intelligence et de gestion de projets data. Vous serez au cœur des initiatives visant à renforcer l’analyse, la valorisation et le pilotage de la performance de la Division Parfums Beauté.</p><br><p>VOTRE IMPACT CHEZ CHANEL</p><br><ul><li><p><b>Participation aux projets Finance & ESG</b> <b>:</b></p><br><ul><li><p>Soutenir l’équipe projets dans la gestion et le suivi des projets de transformation et d’optimisation des outils et process financiers (diagnostic, planification, documentation, validation des besoins métiers, tests, reporting).</p><br></li><li><p>Participer à la collecte, à la documentation et à la validation des besoins métiers auprès des équipes Finance et Sustainability.</p><br></li><li><p>Organiser et participer aux phases de tests utilisateurs (UAT), formaliser les plans de tests, suivre l’exécution et recenser les anomalies.</p><br></li><li><p>Assurer la remontée, le suivi et la résolution des incidents en lien étroit avec les équipes IT et les parties prenantes métiers.</p><br></li><li><p>Participer à la mise en place de process efficaces de gestion, transformation et valorisation de la donnée (data management, automatisation, amélioration continue).</p><br></li></ul></li><li><p><b>Accompagnement au changement & formation</b></p><br><ul><li><p>Communication de projets : Concevoir et diffuser des supports de communication (présentations, newsletters, vidéos) pour accompagner le déploiement des projets finance auprès des équipes</p><br></li><li><p>Création de contenus : Réaliser des vidéos explicatives ou témoignages, rédiger des articles/newsletters, et concevoir des présentations visuellement attractives pour faciliter la compréhension et l’adhésion autour des nouveaux outils ou processus</p><br></li></ul></li></ul><p>CE QUE VOUS APPORTEREZ</p><br><ul><li><p>Étudiant(e) en formation supérieure (Bac +4/5), école de commerce, université, ou école d’ingénieur, avec une spécialisation en data, BI, gestion de projet ou finance</p><br></li><li><p>Première expérience en BI, gestion de projet ou data appréciée (stage, alternance…)</p><br></li><li><p>Maîtrise des outils BI (Power BI, Excel…)</p><br></li><li><p>Esprit analytique, rigueur et capacité à synthétiser</p><br></li><li><p>Sens de l’organisation, autonomie et goût pour le travail en équipe</p><br></li><li><p>Anglais professionnel (écrit et oral)</p><br></li></ul><p>CE QUI VOUS ENTHOUSIASME ET CE QUE CHANEL PEUT VOUS OFFRIR</p><br><p>Tout au long de votre expérience, vous serez immergé(e) dans un environnement dynamique, innovant et apprenant ; où la création et l’humain sont au cœur des préoccupations.</p><br><p>Vous rejoignez une activité singulière, aux méthodes et procédés uniques – qu’ils soient créatifs, de développement ou d’industrialisation – et évoluez aux côtés d’une diversité d’experts au savoir-faire reconnus.</p><br><p>Chez CHANEL, nous nous attachons à promouvoir une culture inclusive qui favorise l’épanouissement personnel et contribue au progrès collectif. Nous sommes convaincus que le caractère unique de chaque individu contribue à la diversité, la complémentarité et l’efficacité de nos équipes. Nous encourageons vivement votre candidature, car nous apprécions la perspective, l’expérience et le potentiel que vous pourriez apporter à CHANEL.</p><br><p>De la singularité de chacun naît la richesse de nos équipes. CHANEL valorise la diversité sous toutes ses formes.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The core responsibilities include the meticulous evaluation, selection, retrieval, and arrangement of documents. This involves proficient copying, scanning, and secure storage of all essential paperwork. A key duty is the creation and maintenance of accessible, retrievable computer archives and databases. The role requires organizing archival records and developing effective classification systems to ensure easy access to archival materials. Preparation of archival records, such as document descriptions, is crucial for facilitating information access. Accuracy checks and editing of files, including contracts, are a daily task. Reviewing and updating technical documents, like manuals and workflows, ensures organizational efficiency. Creating templates for future use streamlines processes. Maintaining confidentiality around sensitive information and terms of agreement is paramount. Managing the flow of documentation across various departments, including human resources, marketing, and construction, is essential. Finally, supervising the direct viewing of documents and retrieving copies of materials is part of the supervisory aspect of this role.</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The core responsibilities include the meticulous evaluation, selection, retrieval, and arrangement of documents. This involves proficient copying, scanning, and secure storage of all essential paperwork. A key duty is the creation and maintenance of accessible, retrievable computer archives and databases. The role requires organizing archival records and developing effective classification systems to ensure easy access to archival materials. Preparation of archival records, such as document descriptions, is crucial for facilitating information access. Accuracy checks and editing of files, including contracts, are a daily task. Reviewing and updating technical documents, like manuals and workflows, ensures organizational efficiency. Creating templates for future use streamlines processes. Maintaining confidentiality around sensitive information and terms of agreement is paramount. Managing the flow of documentation across various departments, including human resources, marketing, and construction, is essential. Finally, supervising the direct viewing of documents and retrieving copies of materials is part of the supervisory aspect of this role.</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Instrumentation Asset Data & SAP PM Engineer is responsible for ensuring the accuracy, completeness, and integrity of instrumentation asset data, conducting equipment criticality assessments, and maintaining asset master data within SAP Plant Maintenance (PM). The role supports maintenance reliability, asset performance, and operational excellence by standardizing equipment information and ensuring compliance with engineering and maintenance standards.</p><br><ul><li><p>Review instrumentation records to identify missing, inaccurate, or incomplete equipment data.</p></li><li><p>Verify equipment information using P&IDs, loop diagrams, instrument index, datasheets, and asset registers.</p></li><li><p>Coordinate with Engineering, Maintenance, and Operations teams to collect and validate equipment information.</p></li><li><p>Prepare and standardize equipment datasheets for pressure, temperature, flow, level, analyzers, control valves, and other instrumentation assets.</p></li><li><p>Update technical specifications, operating ranges, calibration details, and equipment parameters while ensuring document accuracy and revision control.</p></li><li><p>Perform equipment criticality assessments based on safety, environmental, production, and reliability impacts.</p></li><li><p>Classify instrumentation assets according to operational risk and support the development of preventive and predictive maintenance strategies.</p></li><li><p>Create, update, and maintain SAP PM master data, including Equipment Masters, Functional Locations, Classification, and Maintenance Plans.</p></li><li><p>Ensure proper asset hierarchy, coding standards, and data quality within SAP.</p></li><li><p>Support asset management initiatives by maintaining accurate equipment records and improving master data quality.</p></li><li><p>Ensure compliance with company engineering standards, maintenance procedures, and HSE requirements.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's Degree in Instrumentation Engineering or a related Engineering discipline.</p></li><li><p>Minimum <strong>5 years</strong> of experience in instrumentation maintenance, reliability, or asset management within industrial environments.</p></li><li><p>Hands-on experience with <strong>SAP Plant Maintenance (SAP PM)</strong>, including Equipment Master Data and Functional Locations.</p></li><li><p>Strong knowledge of industrial instrumentation, calibration, P&IDs, loop diagrams, and engineering documentation.</p></li><li><p>Experience in equipment criticality assessment and maintenance planning is preferred.</p></li><li><p>Proficient in Microsoft Office applications, particularly Excel.</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Service Desk & User Support:</p>
<p>Serve as the first point of contact (Level 1) for all IT incidents and service requests via phone, email, ticketing system, or walk-in.</p>
<p>Log, categorize, prioritize, and track all incidents and service requests in the ITSM tool in accordance with IT service management procedures to support reporting and trend analysis.</p>
<p>Perform initial diagnosis and troubleshooting of hardware, software, operating system, and connectivity issues.</p>
<p>Ensure timely resolution or escalation of tickets in line with defined SLA targets.</p>
<p>Maintain detailed records of incidents, causes, and resolutions.</p>
<p>Escalate unresolved or complex incidents to Level 2/Level 3 support teams with thorough documentation.</p>
<p>Ensure end-users are kept informed of incident status and resolution timelines in line with SLA commitments.</p>
<p>Provide remote and on-site desktop support for end-user devices including PCs, laptops, printers, and peripherals.</p>
<p>Network Support (Level 1):</p>
<p>Provide first-line troubleshooting for LAN/WAN connectivity issues, VPN access, Wi-Fi, and network-dependent applications.</p>
<p>Assist in monitoring network performance using approved monitoring tools and report anomalies to the network team.</p>
<p>Support configuration of basic network equipment (switches, access points) under supervision of senior network engineers.</p>
<p> Verify network port assignments, IP address configurations (DHCP/static), and DNS resolution for end-user issues.</p>
<p> </p>
<p> </p>
<p>Cybersecurity Support (Level 1):</p>
<p>Act as the first responder for reported cybersecurity incidents including phishing attempts, malware alerts, and suspicious account activity.</p>
<p>Triage and document security incidents and escalate promptly to the Cybersecurity team via the Incident Response Plan.</p>
<p> Assist in enforcing endpoint security policies including antivirus updates, patch compliance, and device encryption.</p>
<p> Support user access management activities including account creation, password resets, and access provisioning/deprovisioning in Active Directory.</p>
<p> Promote cybersecurity awareness among end users and report policy violations through proper channels.</p>
<p> Conduct basic vulnerability checks and ensure endpoints are compliant with the organization s security baseline.</p>
<p> </p>
<p> </p>
<p>Infrastructure Support (Level 1):</p>
<p>Provide operational support for servers, storage systems, virtual machines, and on-premises/cloud-based applications.</p>
<p>Monitor system health dashboards and alert the infrastructure team upon detection of failures or performance degradation.</p>
<p>Assist in routine Technology infrastructure tasks including data backup verification, asset management, and hardware deployment.</p>
<p>Support Technology asset lifecycle activities: procurement coordination, tagging, inventory tracking, and disposal per asset management policy.</p>
<p>Assist in the execution of approved change requests under the Change Management process.</p>
<p> </p>
<p>Technology GRC Compliance:</p>
<p>Comply with all Technology Governance, Risk, and Compliance (GRC) policies, standards, and procedures applicable to the Service Desk function.</p>
<p>Maintain accurate and audit-ready records of all tickets, actions taken, and resolutions within the ITSM system.</p>
<p>Maintain accurate and up to date documentation, including Incident records, Resolution notes, Standard Operating Procedures (SOPs)</p>
<p>Adhere to ITIL-aligned processes for Incident Management, Problem Management, Change Management, and Service Request Management.</p>
<p>Support internal and external Technology audits by providing required documentation, evidence, and access logs.</p>
<p>Ensure all activities comply with applicable Omani cybersecurity and data protection regulations, including requirements from the Cyber Defense Center (CDC) and any sector-specific directives.</p>
<p>Participate in Technology risk assessments, business continuity exercises, and disaster recovery drills as required.</p>
<p>Report any identified technology risks, control gaps, or policy non-compliance to the Technology GRC function in a timely manner.</p>
<p>Support IT asset tracking and maintain accurate configuration information (CMDB, if applicable).</p>
<p>Assist with asset lifecycle activities, including Deployment and replacement, Basic maintenance, Asset disposal and retirement.</p>
<p>Ensure asset data accuracy for audit and compliance purposes</p>
<p>Contribute to the continuous improvement of Service Desk processes and overall user experience</p>
<p>Identify recurring issues and recommend process or system enhancements.</p>
<p> </p>
<p>Continuous Improvement:</p>
<p>Ensure a working culture of continuous improvement through a process of quality assurance among the Port Control Officers.</p>
<p>Participate in the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global best standards, productivity improvement and cost reduction</p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p>Requirements</p>
<p>Minimum Qualification:</p>
<p>Bachelor s degree in information technology, Computer Science, Computer Engineering, or a related field Professional certification or training in Cybersecurity is highly preferred.</p>
<p> </p>
<p> </p>
<p>Minimum Experience & Knowledge & Skills:</p>
<p>Minimum 2 years of hands-on experience in a Technology Support / Helpdesk / Service Desk role.</p>
<p>Demonstrated experience troubleshooting Windows operating systems, Microsoft 365, and enterprise applications.</p>
<p>Exposure to networking fundamentals, cybersecurity practices, and Technology infrastructure environments.</p>
<p>Experience working within ITSM platforms (e.g., ServiceNow, Remedy, Jira Service Management, or equivalent).</p>
<p>Experience in a port, logistics, oil & gas, or critical infrastructure environment is advantageous.</p>
<p> </p>
<p> </p>
<p>Certifications (Required / Preferred):</p>
<p>CompTIA A+ (Required or equivalent demonstrated competency)</p>
<p>ITIL Foundation v4 (Required)</p>
<p>CompTIA Network+ (Preferred)</p>
<p>CompTIA Security+ (Preferred)</p>
<p>Microsoft Certified: Modern Desktop Administrator Associate (Preferred)</p>
<p>ISO/IEC 27001 Foundation (Preferred)</p>
<p> </p>
<p> </p>
<p><br></p>
<p> </p></div></section>
<p><h4>Position summary</h4>
<p>Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving human resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Inform human resources management of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and human resources programs, policies, and guidelines. Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs. Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Assist in logistics, administration, and scheduling of annual employee surveys. Answer phone calls and record messages.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> At least 1 year of related work experience.</p>
<p><strong>Supervisory experience:</strong> At least 1 year of supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Inform Human Resources management of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs. Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Assist in logistics, administration, and scheduling of annual employee surveys. Answer phone calls and record messages.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Execute Electrical Maintenance Works B-60, under delegated authority and direction from TL Maintenance B60 as Technical Service provider of maintenance and execution of minor projects, modifications in accordance with the technical standards to maintain the assets through: (1) Leading the design Maintenance Electrical services on planned / un-planned maintenance works utilizing best practice. (2) Coordination and supervision of assets, products and maintenance work in the designated area, (3) Implement plans and coordinate Electrical maintenance works; in order to ensure plant equipment availability, reliability & optimization of cost / resources while facilitating smooth operations of the plant to meet operational targets.</p><p>The position will act in accordance with the Group s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main tasks and responsibilities</strong></p><p>Accountable for continuous flow of electrical power to plant / Substations / buildings.</p><p>Ensure application of best work practices in execution of electrical maintenance jobs.</p><p>Responsible for electrical side of project implementation in Gas Network facilities.</p><p>Implements the Preventive Maintenance (PM) plan within his section and execution along with work backlogs</p><p>Prepares procurement plan for his section.</p><p>Responsible for issuing Work Permits on electrical side and implementing Lock Out Tag Out (LOTO) procedure.</p><p>In emergency drills or emergency situations maintains close liaison with On-Scene Commander and Operation Coordinator, for ensuring quick restoration of power.</p><p>Participate in Management of Change (MOC) committee review meetings.</p><p>Ensure electrical equipment maintenance history & reports are updated in SAP (CMMS)</p><p>Implements the Corrective Maintenance (CM) plan within his section and execution along with work backlogs</p><p>Ensure to raise Z1 notification for CM activity in SAP</p><p>Identify the critical issues, repetitive failure of Electrical equipment, done and the RCA Recommendations implemented for the area</p><p>Monitors staff attendance, attitude and implements discipline within the section.</p><p>Prepare annual leave plans</p><p>Full technical & manpower support during plants shutdown.</p><p>Determines long term Electrical maintenance policy and oversees detailed planning of maintenance activities and programs.</p><p>Reviews policies of warehouse materials/spare parts and determines strategy of their handling and procurement and ensures availability.</p><p>Coordinates efforts within the Section to develop guidelines, specifications, best practices and procedures for maintenance</p><p>Maintains technical expertise in functional areas.</p><p>Carries out the technical evaluation of bids and generates the evaluation report.</p><p>Develops IDP of Omanis within the section, prepares training programs and monitors their implementation</p><p><strong>Key Interactions</strong></p><p>Internal: Field Operators, Shift Team Leader, Panel Operators, Maintenance Coordinator, Process Trainer, Technical Services Department, Sr. / Engineer Operations.</p><p>External: Ministries, Civil Defense, ROP and Neighboring Companies</p><p><strong>Notable Working Conditions.</strong> Field Operations and office environment, Moderate to intensive computer screen use.</p><p>2+ years of relevant experience</p><p>Knowledge of maintenance processes for Gas Network operations</p><p>Knowledge of Electrical control loops.</p><p>Familiar with Systems, Applications and Products in data processing (SAP).</p><p>Expertise in High Tension voltage, Substation, Switch gear, MCC and Power network</p><p>Experience on pre-commissioning and commissioning of Power Sub Station</p><p>Good knowledge of modern maintenance technologies & maintenance Planning and execution of Electrical Equipment s, Substation, EDGs, VFD Drives, Power electronics, 33KV OHL, UPS,</p><p>Sound judgment in technical matters with good skills in engineering field materials specifications and international standards.</p><p>Good experience in handling Maintenance Contracts and shutdown related jobs.</p><p>Knowledge of:</p><p>Computerized Maintenance Management Systems (CMMS)</p><p>Expertise in SAP- PM, CM&Z1</p><p>Process Equipment Life-Cycle Management</p><p>Good knowledge in Quality Assurance, Quality Control and HSE plans.</p><p>Familiar with techniques for ensuring data integrity with various integration of information/ reports</p><p>Knowledgeable in HSE plans related to maintenance activities.</p><p>Understanding of Process (P&IDs / PFDs) & Engineering drawings and OEM manuals</p><p><strong>Soft:</strong></p><p>Through use of facts</p><p>Troubleshooting and result oriented</p><p>Verbal and writing reporting skills-effective Communication</p><p>Demonstrated leadership impact to deliver improved and sustained performance</p><p>Able to build relationships within department staff and contractors with a focus on collaboration.</p><p>Ability to manage multiple priorities in a diversified and critical environment.</p><p><strong>Technical:</strong></p><p>Root Cause Analysis (RCA)</p><p>Reading and interpreting engineering drawings</p><p>Project Management</p><p>Developing and Modifying Technical Procedures</p><p>Ability to align the requirements of operations and maintenance</p><p>Familiar with techniques for ensuring data integrity with various integration of information/ reports</p><p>Knowledge in estimating, budgeting and cost control.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Minimum Qualifications Diploma in Electrical Engineering or similar<br>Language requirements Excellent knowledge of written, read, and spoken English (required), Arabic - Native (desirable)<br>Competencies and skills<br>2+ years of relevant experience<br>Knowledge of maintenance processes for Gas Network operations<br>Knowledge of Electrical control loops.<br>Familiar with Systems, Applications and Products in data processing (SAP).<br>Expertise in High Tension voltage, Substation, Switch gear, MCC and Power network<br>Experience on pre-commissioning and commissioning of Power Sub Station<br>Good knowledge of modern maintenance technologies & maintenance Planning and execution of Electrical Equipment s, Substation, EDGs, VFD Drives, Power electronics, 33KV OHL, UPS,<br>Sound judgment in technical matters with good skills in engineering field materials specifications and international standards.<br>Good experience in handling Maintenance Contracts and shutdown related jobs.<br>Knowledge of:<br>Computerized Maintenance Management Systems (CMMS)<br>Expertise in SAP- PM, CM&Z1<br>Process Equipment Life-Cycle Management<br>Good knowledge in Quality Assurance, Quality Control and HSE plans.<br>Familiar with techniques for ensuring data integrity with various integration of information/ reports<br>Knowledgeable in HSE plans related to maintenance activities.<br>Understanding of Process (P&IDs / PFDs) & Engineering drawings and OEM manuals<br>Soft:<br>Through use of facts<br>Troubleshooting and result oriented<br>Verbal and writing reporting skills-effective Communication<br>Demonstrated leadership impact to deliver improved and sustained performance<br>Able to build relationships within department staff and contractors with a focus on collaboration.<br>Ability to manage multiple priorities in a diversified and critical environment.<br>Technical:<br>Root Cause Analysis (RCA)<br>Reading and interpreting engineering drawings<br>Project Management<br>Developing and Modifying Technical Procedures<br>Ability to align the requirements of operations and maintenance<br>Familiar with techniques for ensuring data integrity with various integration of information/ reports<br>Knowledge in estimating, budgeting and cost control.</p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Chief of Corporate Support Officer provides strategic leadership and operational oversight of the administrative, human resources, technology, and communications functions of Mazoon Mining Company.</p><p>The CCSO ensures all supporting functions operate efficiently, compliantly, and in alignment with the Company's strategic objectives, applicable Omani law, MDO shareholder governance requirements, and the directives of the CEO and Board of Directors.</p><p>DUTIES AND RESPONSIBILITIES:</p><p>STRATEGIC PLANNING & ADMINISTRATION</p><p>1. Strategic Planning & Administration</p><ul><li>Develop and implement the administrative strategy in alignment with the Company's overall strategic plan.</li><li>Provide strategic advice to the CEO on HR, IT, and communications matters.</li><li>Lead the annual planning, budgeting, and performance monitoring for all functions under the CCSO's oversight.</li><li>Ensure all administrative policies and procedures are current, compliant with Omani law, and aligned with MDO governance requirements.</li></ul><p>2. Human Resources & Omanisation</p><ul><li>Oversee the HR & Admin Manager in executing recruitment, onboarding, performance management, training & development, and employee relations.</li><li>Ensure full compliance with the HR Policy and Procedures Manual as approved by the Board and with Omani Labour Law.</li><li>Champion Omanisation targets and structured nationalization plans across the organization.</li><li>Drive a positive organisational culture, employee engagement, and workforce wellbeing initiatives.</li><li>Oversee general administrative operations including facilities management, fleet, and site support services.</li></ul><p>TECHNOLOGY & INFORMATION SYSTEMS</p><p>3. Technology & Information Systems</p><ul><li>Oversee the Technology & Systems Manager to ensure robust, secure, and efficient IT infrastructure across the Company.</li><li>Approve IT strategies, digital transformation initiatives, and technology investment decisions.</li><li>Ensure cybersecurity policies, data governance frameworks, and business continuity plans are in place and enforced.</li><li>Oversee implementation and maintenance of enterprise systems including ERP, HRMS, and document management platforms.</li></ul><p>COMMUNICATIONS & GOVERNANCE</p><p>4. Communications & Stakeholder Engagement</p><ul><li>Oversee the Communication and Stakeholder Engagement Manager in developing and executing internal and external communication strategies.</li><li>Ensure effective engagement with local communities, government entities, and media.</li><li>Review and approve all official communications, press releases, and public relations materials.</li><li>Maintain positive relationships with relevant government ministries, regulatory bodies, and the shareholder (MDO).</li></ul><p>5. Governance & Compliance</p><ul><li>Ensure all administrative and support functions operate in compliance with applicable Omani laws, MDO governance requirements, and Company policies.</li><li>Develop and maintain an up-to-date suite of administrative policies and procedures aligned with best practice.</li><li>Submit regular reports to the CEO regarding the performance of all functions under the CCSO's supervision.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Human Resources, Public Administration, or a related field. A Master's degree (MBA or equivalent) is highly desirable.</li><li>CIPD, SHRM, PMP, or equivalent professional qualification is preferred.</li><li>Minimum 15 years of experience in heavy industrial management, with at least 5 years in a senior leadership position.</li><li>Progressive experience in administration, HR, or corporate services management.</li><li>Experience in the mining, oil & gas, or heavy industry sector is an advantage.</li><li>GCC regional experience is preferred.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Business Support Officer provides administrative and operational support to the Commercial Lines department, assisting with client servicing, policy administration, data management, and coordination with insurers to ensure smooth broking operations and excellent customer service.</p><p>Key Responsibilities</p><p>Client & Customer Support:</p><ul><li>Assist with preparation and submission of proposal forms, underwriting information, and quotations to insurers.</li><li>Liaise with clients to gather information for new policies, renewals, additions, and cancellations.</li><li>Respond to customer inquiries regarding policies, premiums, and claims.</li><li>Support the claims process by collecting documentation and following up with insurers.</li><li>Coordinate client meetings and ensure timely delivery of policy documents.</li></ul><p>Policy & Data Management:</p><ul><li>Maintain accurate records of clients, policies, and claims in internal systems.</li><li>Update business trackers and maintain organized documentation for compliance and audits.</li><li>Prepare broking slips, proposal forms, and KYC documentation.</li></ul><p>Administrative & Operational Support:</p><ul><li>Assist in preparing reports, presentations, and management data when required.</li><li>Monitor policy renewals and coordinate renewal processing with insurers.</li><li>Follow up with internal teams and insurers to ensure timely issuance of policies and cards.</li><li>Support group medical policy administration including additions, deletions, and claims.</li></ul><p>Business Support:</p><ul><li>Track submitted quotations and follow up on pending opportunities.</li><li>Maintain records of lost accounts and support pipeline tracking for future business.</li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a highly motivated and skilled Cyber Security Analyst to join our dynamic team. In this role, you will play a critical part in safeguarding our organization's information systems and data against potential threats.</p><p>The ideal candidate will possess a deep understanding of cybersecurity principles, threats, and defenses, with a focus on proactive risk assessment and mitigation strategies. You will have the opportunity to work with cutting-edge technologies and collaborate with cross-functional teams to enhance our security posture.</p><p>A strong analytical mindset, attention to detail, and the ability to thrive in a fast-paced environment are essential for success in this position. Ideal candidates will have relevant certifications and a passion for staying current with the latest cybersecurity trends and vulnerabilities.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">- Monitor and analyze network traffic for suspicious activity and potential security breaches. <br>- Conduct vulnerability assessments and penetration testing to identify weaknesses in systems and applications. <br>- Develop and implement security policies, standards, and procedures to protect organizational assets. <br>- Respond to security incidents and conduct forensic investigations to determine the cause and impact of breaches. <br>- Collaborate with IT departments to ensure security measures are integrated into new and existing systems. <br>- Stay updated with the latest cybersecurity trends, threats, and technologies to enhance overall security posture. <br>- Provide training and support to staff on cybersecurity best practices and awareness. <br>- Maintain and update security tools and systems, ensuring they are optimized for performance and reliability. <br>- Create and maintain documentation related to security incidents, vulnerabilities, and remediation plans. <br>- Work with law enforcement and external agencies as necessary to address cybercrime or data breaches. <br>- Assist in compliance efforts with relevant regulations and frameworks such as GDPR, HIPAA, or PCI DSS. <br>- Participate in security audits and assessments to ensure adherence to security policies and standards. <br>- Develop and conduct security awareness programs and workshops for employees.</p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Customer Operations Specialist (Contracts, Salesforce, DocuSign) – Remote Contract Management | Salesforce | DocuSign | Customer Operations Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We’re hiring for our client, a growing U.<br>S.-based company, seeking a Customer Operations Specialist to take ownership of contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio.<br> This is an execution-heavy, ownership-driven operations role — not passive administrative work.<br> You will: Own contract data and contract execution workflows Drive contract completion through daily outreach and follow-ups Maintain CRM accuracy and reporting integrity Ensure contracts align with billing and recurring revenue operations This role is ideal for someone who thrives in structured, high-volume, detail-oriented environments and follows through relentlessly until tasks are completed.<br> What You’ll Own Contract Ownership & Accuracy Own customer contracts from initiation through execution Maintain a single source of truth for: Contract status Contract terms Coverage and account details Ensure all records are: Accurate Complete Audit-ready Maintain structured document storage and organization Contract Tracking & Data Management Maintain master tracking sheets using: Google Sheets Microsoft Excel Track: Renewal dates Contract durations Special terms Account status Clean and remove inactive accounts Prepare contract data for CRM accuracy within Salesforce Contract Outreach & Execution Identify customers without signed contracts Conduct high-volume outbound outreach via: Email Phone calls Clearly explain: Pricing Terms Service value Send agreements through DocuSign Drive contracts through the full execution cycle: Sent Followed up Signed Completed Maintain consistent follow-up discipline until closure CRM & Revenue Alignment Update contract information and RMR (Recurring Monthly Revenue) in Salesforce Log all customer activity and updates for audit tracking Improve CRM data quality through contract interactions Ensure operational data remains clean and accurate Agreement & Documentation Management Create and manage agreements for: New services Account updates Transfers and changes Ensure all documentation is: Properly executed Properly stored Fully compliant Support account transfers and operational documentation workflows AutoPay & Compliance Ensure AutoPay enrollment for applicable accounts Track exceptions and required adjustments Maintain compliance and documentation standards Collections Support Conduct follow-ups on overdue accounts when required Log all collection activity within the CRM Support overall revenue collection efforts Reporting & Performance Tracking Deliver daily reports covering: Outreach activity Contracts sent and signed Progress metrics Contract coverage improvements Maintain visibility into execution and operational performance Process Improvement Identify workflow inefficiencies and operational gaps Improve: Outreach scripts Templates Tracking systems Contract workflows Help increase contract adoption and execution speed What Makes You a Strong Fit You are execution-driven and proactive You follow up consistently until tasks are completed You are highly detail-oriented and organized You can manage high-volume outreach and administrative work simultaneously You take ownership of outcomes, not just assigned tasks You thrive in structured operational environments Must-Have Requirements 2–4+ years of experience in: Contract administration Customer operations Billing operations Customer support Operational coordination Experience using: Salesforce (or similar CRM) DocuSign Strong proficiency with: Google Sheets Microsoft Excel High attention to detail with low tolerance for errors Strong written and verbal English communication skills Comfortable with: Outbound calls Customer follow-ups Objection handling Ability to manage multiple workflows simultaneously Nice to Have Experience working with: Recurring revenue (RMR) models Billing workflows Collections operations Exposure to: High-volume contract environments SaaS businesses Service-based companies What a Typical Day Looks Like Review contract trackers and prioritize outreach Contact customers via phone and email Send agreements through DocuSign Follow up consistently on pending contracts Update Salesforce and operational records Track progress and report daily performance metrics In short: you ensure every customer account has a valid, accurate, and fully executed contract while maintaining operational accuracy across systems.<br> Key Metrics (KPIs) Percentage of customers with signed contracts Contract data accuracy across systems Daily outreach volume (calls, emails, follow-ups) Contract execution speed (sent → signed) Salesforce data accuracy AutoPay enrollment rate Reporting consistency and operational visibility Why This Role Stands Out High ownership and accountability Direct impact on revenue accuracy and operational risk reduction Structured workflows with measurable performance expectations Opportunity to improve operational systems and processes Remote flexibility combined with high-performance execution standards Interview Process Initial Screening Call Recruiter Interview Final Interview Offer & Onboarding Apply Now If you are someone who follows through relentlessly, values operational accuracy, and thrives in structured, high-volume environments, this role offers an opportunity to take ownership of critical customer operations and contract execution workflows.<br> #CustomerOperations #ContractManagement #Salesforce #DocuSign #OperationsSpecialist #RemoteJobs #CRMManagement #ContractAdministration #RevenueOperations #CustomerSupport #RemoteWork</span> </div>
<p><h4>Position summary</h4>
<p>Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving human resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Inform human resources management of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and human resources programs, policies, and guidelines. Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs. Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Assist in logistics, administration, and scheduling of annual employee surveys. Answer phone calls and record messages.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> At least 1 year of related work experience.</p>
<p><strong>Supervisory experience:</strong> At least 1 year of supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p>POSITION SUMMARY Answer phone calls and record messages. Create and maintain filing systems. File and maintain applicant interview documentation and records. File, track, and process employment applications. Create and type office correspondence using a computer. Audit and coordinate distribution of paychecks. Communicate to all applicants receiving a job offer the necessary documentation required to bring on first day of employment in order to complete I-9 employment verification forms. Create new employee personnel file. Design and update the display and content of employee communication bulletin boards (e.g., with regard to employment, recruitment, transfers, and promotions). Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law. Follow all company and safety and security policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Assist other employees to ensure proper coverage and prompt guest service. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Family Group: </b></p><br>Business Support Group<p><br><b>Job Description: </b></p><br><p>Job Summary:</p><br><p>The role is responsible for providing comprehensive administrative and executive support, ensuring the efficient coordination of daily business activities. Key responsibilities include managing calendars, coordinating domestic and international travel arrangements, scheduling and organizing internal and external meetings, preparing meeting agendas, documenting Minutes of Meeting (MoMs), drafting correspondence, screening visitors, and handling a wide range of office management and administrative tasks.</p><br><p>The ideal candidate will have demonstrated experience in delivering high-quality administrative and executive support within a dynamic business environment. This role requires exceptional organizational and time-management skills, the ability to work independently with minimal supervision, and the flexibility to adapt to changing priorities. The successful candidate will demonstrate a high level of professionalism, discretion, and confidentiality while interacting effectively with stakeholders at all levels. A proactive mindset, strong attention to detail, resourcefulness, and the ability to manage multiple priorities under pressure are essential for success in this role. The individual should also possess excellent communication skills and a positive, collaborative approach to supporting business objectives.</p><br><p><br>Job Responsibilities:</p><br><ul><li>Manage the Regional President’s calendar, meetings, and daily priorities.</li><li>Coordinate and schedule internal and external meetings, including agendas, briefing materials, presentations, and MoMs.</li><li>Serve as the primary point of contact for internal and external stakeholders.</li><li>Maximize the effective use of the Regional President’s time by ensuring issues are well-prepared and appropriately prioritized.</li><li>Prepare high-quality briefing packs, presentations, speeches, and other materials to support internal and external engagements</li><li>Handle confidential and sensitive information with professionalism and discretion.</li><li>Support the Regional President in managing commitments, deadlines, and business priorities.</li><li>Coordinate domestic and international travel, including itineraries, logistics, and expense reporting.</li><li>Arrange travel and logistics for teams and visiting BP executives.</li><li>Monitor and prioritize correspondence, requests, and information flow to the executive office.</li><li>Maintain effective filing systems, office administration, and operational support.</li><li>Collaborate with Team Assistants to provide cross-functional support and holiday cover.</li><li>Track and coordinate key actions, initiatives, and deliverables to ensure alignment with business priorities.</li><li>Anticipate business needs and proactively resolve administrative and logistical challenges.</li></ul><p><br>Job Qualifications and requirements:</p><br><ul><li>This role is only for Omani nationals.</li><li>Proven experience providing executive administrative support to senior leaders.</li><li>Excellent written and verbal communication skills.</li><li>Strong organizational, planning, and prioritization skills with the ability to manage multiple tasks and deadlines.</li><li>Proven ability to work independently, exercise sound judgment, and handle confidential information with discretion.</li><li>Demonstrated ability to anticipate business needs and proactively resolve issues.</li><li>Strong analytical skills with the ability to quickly assimilate information and support decision-making.</li><li>Advanced proficiency in Microsoft Office 365 applications, including Outlook, Word, Excel, PowerPoint, and SharePoint.</li><li>Excellent calendar management skills, including coordination of complex executive schedules and meetings.</li><li>Experience managing travel arrangements, expense processes, filing systems, and office administration.</li><li>Strong attention to detail, with a structured and systematic approach to work.</li><li>Ability to build effective working relationships and interact confidently with stakeholders at all levels.</li><li>Self-motivated team player with a positive, professional, and customer-focused mindset.</li></ul><p>Desirable Attributes<br>• Ability to perform effectively in a fast-paced, high-pressure environment.<br>• Flexible and adaptable, with the ability to manage competing priorities.<br>• Strong initiative and problem-solving capabilities.<br>• Collaborative team player with excellent interpersonal skills.<br>• High level of integrity, professionalism, and confidentiality.<br>• Ability to contribute constructively to discussions and influence outcomes through clear communication.</p><br><p><br><b>Travel Requirement:</b></p><br>Up to 10% travel should be expected with this role<p><br><b>Relocation Assistance:</b></p><br>This role is not eligible for relocation<p><br><b>Remote Type:</b></p><br>This position is a hybrid of office/remote working<p><br><b>Skills:</b></p><br>Adaptability, Authenticity, Collaboration, Communication, Continuous Learning, Courage, Creativity and Innovation, Curiosity, Decision Making, Digital Fluency, Ethical judgement, Excellence, Influencing, Knowledge Sharing, Listening, Managing volatility, Problem Solving, Resilience, Self-Awareness, Stakeholder Engagement, Stakeholder Management, Understanding Emotions, Writing skills<p><br><b>Legal Disclaimer:</b></p><br><p>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.<br>If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.</p><br> </div>