وظائف مساعد صيدلى - مسقط سلطنة عمان

<p><h4>Job summary</h4> <p>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the quality function and builds support for change.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major</li> <li>3 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing quality assurance goals</strong></p> <ul> <li>Coaches managers on adopting the Total Quality Management leadership style.</li> <li>Conducts monthly audit to ensure compliance with company and brand standards.</li> <li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li> <li>Directs property quality efforts to address critical customer requirements.</li> <li>Assists with regional and/or company-wide implementation of company best practices.</li> <li>Facilitates process improvement teams, assuring use of systematic processes, and improvement is achievable and measurable.</li> </ul> <p><strong>Managing quality tools</strong></p> <ul> <li>Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.</li> <li>Uses data collection methods to compile, display, track, and analyze defect trends.</li> <li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li> <li>Analyzes issues and identifies trends.</li> </ul> <p><strong>Managing the guest experience</strong></p> <ul> <li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li> <li>Responds to and handles guest problems and complaints.</li> <li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li> <li>Models service behaviors that meet or exceed guest expectations.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Job summary</h4> <p>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the quality function and builds support for change.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major</li> <li>3 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing quality assurance goals</strong></p> <ul> <li>Coaches managers on adopting the Total Quality Management leadership style.</li> <li>Conducts monthly audit to ensure compliance with company and brand standards.</li> <li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li> <li>Directs property quality efforts to address critical customer requirements.</li> <li>Assists with regional and/or company-wide implementation of company best practices.</li> <li>Facilitates process improvement teams, assuring use of systematic processes, and improvement is achievable and measurable.</li> </ul> <p><strong>Managing quality tools</strong></p> <ul> <li>Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.</li> <li>Uses data collection methods to compile, display, track, and analyze defect trends.</li> <li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li> <li>Analyzes issues and identifies trends.</li> </ul> <p><strong>Managing the guest experience</strong></p> <ul> <li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li> <li>Responds to and handles guest problems and complaints.</li> <li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li> <li>Models service behaviors that meet or exceed guest expectations.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service&nbsp;<br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p> </p> <p>1. JOB DETAILS:</p> <p>Job Title: <strong>Lead - Internal Audit (Investment and Portfolio Management)</strong> </p> <p>Reports to: Internal Audit - Senior Manager</p> <p>Location: Muscat</p> <p>Division: Internal Audit</p> <p>Department: Internal Audit</p> <p> </p> <p>2. JOB PURPOSE: </p> <p>This role is responsible for independently executing and leading internal audit assignments<strong> focused on the organization's investment activities, portfolio companies, and investment-related governance processes, </strong>while also supporting the broader Internal Audit plan through audits of corporate, financial, operational and other support functions as required </p> <p>The role assesses the adequacy and effectiveness of governance, risk management, financial controls, and decision-making across the investment lifecycle, including deal sourcing, due diligence, valuation, approval, execution, portfolio monitoring, performance reporting, and exit activities. The position contributes to the development of the risk-based audit plan, performs reviews in line with IIA standards, and provides professional insights and providing practical, value-adding recommendations to management and the Audit &amp; Risk Committee that strengthen investment governance, safeguard value, improve decision quality, and mitigate financial, operational, regulatory, and reputational risks. The role will also undertake and/or support risk-based audits across corporate and support functions, contributing to the overall delivery of the Internal Audit Plan.</p> <p>The Lead also ensures effective follow-up on audit actions, coordinates with relevant internal and external stakeholders, and maintains the highest standards of integrity, objectivity, and confidentiality in all audit activities.</p> <p> </p> <p>3. JOB DIMENSIONS: </p> <p>Revenues/ Budget: </p> <p>Direct Reports: 0</p> <p>Indirect Reports: 0</p> <p> </p> <p>4. KEY ACCOUNTABILITIES: </p> <p>Strategic &amp; Planning:</p> <p> Develop and maintain a risk-based Internal Audit coverage strategy for investments and asset management, aligned with the Company s investment strategy, portfolio objectives, risk profile and Internal Audit mandate.</p> <p> Maintain an up-to-date understanding of the investment portfolio, including subsidiaries, associates, strategic investments, distressed assets and investments undergoing turnaround or restructuring</p> <p> Identify significant and emerging investment risks requiring Internal Audit attention</p> <p> Recommend appropriate audit coverage, frequency and depth based on risk, materiality, complexity and strategic importance.</p> <p> Lead the investment and asset management component of the risk-based Annual Internal Audit Plan</p> <p> Contribute to the overall development of the Internal Audit Plan by assessing risks across corporate and support functions</p> <p> Support the Head of Internal Audit in ensuring appropriate coverage of the Company's key risks without unnecessary duplication with other assurance providers</p> <p> Perform periodic risk assessments of investment and asset management activities and relevant portfolio companies.</p> <p> Provide timely insights to the Head of Internal Audit and Audit &amp; Risk Committee on significant investment and asset management risks</p> <p> Identify opportunities to improve portfolio oversight, governance, performance monitoring, risk management and value preservation.</p> <p> Participate, where appropriate and without compromising Internal Audit independence, in advisory reviews relating to significant investment or asset-management initiatives.</p> <p>Functional Responsibilities:</p> <p> Lead and independently execute end-to-end audits covering investment and asset management activities , including investment governance and &amp; decision making, , investment appraisal &amp; due diligence, portfolio asset management, investment valuation &amp; performance, divestments &amp; exits and post-investment reviews..</p> <p> Act as the Internal Audit subject-matter lead for investments and asset management</p> <p> Provide coaching and technical support to other Internal Audit team members on investment-related assignments</p> <p> Assess the reliability of investment papers, financial models, valuation assumptions, portfolio performance reports, and management information used for decision-making.</p> <p> Review the design and operating effectiveness of controls over investment transactions, documentation, conflicts of interest, related-party matters, and post-investment monitoring.</p> <p> Perform risk assessment, data analysis, process walkthroughs, sample testing, and control testing, and maintain clear, well-documented working papers in accordance with the Internal Audit Charter, approved methodology and applicable IIA Standards.</p> <p> </p> <p><b>6. QUALIFICATIONS, EXPERIENCE &amp; SKILLS: </b></p> <p>Qualifications:</p> <p> Bachelor's degree in Accounting, Finance, Investment, Economics, Business Administration, or a related field.</p> <p> CIA, ACCA, CPA, CFA, or an equivalent professional qualification is preferred.</p> <p>Experience:</p> <p> <strong>Minimum 5 years' relevant experience in internal audit, investment audit, external audit, investment management, private equity, or portfolio oversight.</strong> </p> <p> Experience in a Big 4 audit firm, investment management company, sovereign wealth fund, private equity firm, or holding company is valuable.</p> <p> Experience involving distressed assets, turnaround plans, restructuring, divestment or post-investment reviews would be an advantage.</p> <p> Experience in auditing corporate and support functions is desirable.</p> <p> Practical exposure to investment valuation, financial modelling, due diligence, transaction governance, and portfolio performance reporting is preferred.</p> <p> </p> <p>Technical Competencies Leadership/Behavioral Competencies </p> <p> IIA Standards and Internal Audit Methodology</p> <p><br></p> <p> </p> <p> </p>

<p><h4>Job summary</h4> <p>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. The position works with the executive committee and property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, customer service, and leadership skills. Conducts needs assessments, designs and develops training programs, and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.</li> <li>OR</li> <li>4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing and administering employee training</strong></p> <ul> <li>Coordinates property compliance training programs such as CPR, PAR, Business We Do, Harassment, Fire Safety, Food Handling, OSHA, etc.</li> <li>Ensures participants receive the appropriate property and company orientation, understand program materials, and build relationships with property leadership team.</li> <li>Promotes and informs employees about all training programs.</li> <li>Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.</li> <li>Administers and delivers core training initiatives in compliance with corporate training and development standards. Core training initiatives include Orientation, Leadership Skills, Trainer Certification, Diversity Training, and Management Development Program.</li> <li>Makes any necessary adjustments to training methodology and/or re-trains as appropriate.</li> <li>Ensures adult learning principles are incorporated into training programs.</li> <li>Develops, implements, and maintains a management orientation program to introduce new managers to the expected leadership behaviors and management skills (e.g., financial management, human resources skills).</li> </ul> <p><strong>Managing employee development programs</strong></p> <ul> <li>Provides additional training to participants to increase skills (e.g., HR skills).</li> <li>Helps employees identify specific behaviors that will contribute to service excellence.</li> <li>Oversees the Management Development Program.</li> <li>Coaches managers to enhance own performance and to improve the performance of employees.</li> <li>Develops specific training to improve service performance.</li> <li>Works with leadership team to determine development needs of managers.</li> <li>Designs, develops, and delivers a supervisory development program to build effective supervisory skills.</li> <li>Drives brand values and philosophy in all training and development activities.</li> </ul> <p><strong>Developing training program plans</strong></p> <ul> <li>Develops and maintains an annual or quarterly training calendar.</li> <li>Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li> <li>Develops, implements, and maintains a property orientation program for employees to introduce the company and the culture.</li> <li>Selects, trains, and develops an internal training cadre to support delivery of technical skills training programs.</li> </ul> <p><strong>Evaluating training program effectiveness</strong></p> <ul> <li>Aligns current training and development programs to effectively impact key business indicators.</li> <li>Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.</li> <li>Measures transfer of learning from training courses to the operation.</li> <li>Tracks key business indicators (employee and guest satisfaction, retention, and financial results) to determine the effectiveness of current training and development programs.</li> <li>Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>W Hotels’ mission is to ignite curiosity, expand worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Supports the day-to-day execution of general ledger impacted processes, including support to clients as they work with and understand these processes. Performs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 4-year bachelor's degree in Finance and Accounting or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Work, Projects, and Policies&nbsp;<br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements and follows up on Accounting SOP audits for all areas of the property.<br>• Complies with all applicable laws related to fraud and collection procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances credit card ledgers.<br>• Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary.<br>Maintaining Finance and Accounting Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Submits reports in a timely manner, ensuring delivery deadlines.<br>• Ensures profits and losses are documented accurately.<br>• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.<br>• Maintains a strong accounting and operational control environment to safeguard assets.<br>• Completes period end function each period.<br>• Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.<br>Demonstrating and Applying Accounting Knowledge&nbsp;<br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Demonstrates knowledge of return check procedures.<br>• Demonstrates knowledge of the Gross Revenue Report.<br>• Demonstrates knowledge and proficiency with write off procedures.<br>• Demonstrates knowledge and proficiency with consolidated deposit procedures.<br>• Keeps up-to-date technically and applying new knowledge to your job.<br>• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.<br>• Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.<br>Leading Accounting Teams&nbsp;<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Motivates and provides a work environment where employees are productive.<br>• Imposes deadlines and delegates tasks.<br>• Provides an "open door policy" and is highly visible in areas of responsibility.<br>• Understands how to manage in a culturally diverse work environment.<br>• Manages the quality process in areas of customer service and employee satisfaction.<br>Managing and Conducting Human Resources Activities<br>• Interviews, selects and trains employees.<br>• Appraises employee’s productivity and efficiency for the purpose of recommending promotions or other changes in status.<br>• Follows progressive discipline procedures as appropriate.<br>• Provides for the safety and security of the employees or the property.<br>• Monitors employee attendance and records absences/tardiness.<br>• Helps direct supervisors to achieve their own development goals.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates personal integrity.<br>• Uses effective listening skills.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict effectively.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time well and possesses strong organizational skills.<br>• Presents ideas, expectations and information in a concise, well organized way.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes collections calls if necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Spa Operations and Budgets<br>• Selects vendors for spa retail operations and managing contract agreements.<br>• Oversees retail product research, product selection and purchasing, product display.<br>• Manages supply inventories and purchasing control, including uniforms.<br>• Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.<br>• Maintains cleanliness of spa and related areas and equipment.<br>Managing Spa Sales and Marketing Strategy<br>• Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.<br>• Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.<br>• Ensures spa services are included in all property-related marketing and advertising.<br>• Identifies and recommending new products and product enhancements to remain competitive in the market.<br>Managing Spa Revenue Management Strategy<br>• Monitors and Manages the payroll function.<br>• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.<br>• Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.<br>Ensuring and Delivering Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Strives to improve service performance.<br>Conducting Human Resources Activities<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.<br>• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.<br>• Develops, implements and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Administers the performance appraisal process for direct report managers.<br>• Develops business goals and creates appropriate development plans.<br>• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.<br>• Solicits employee feedback, utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>JOB PURPOSE: This role is responsible for independently executing and leading internal audit assignments focused on the organization's investment activities, portfolio companies, and investment-related governance processes, while also supporting the broader Internal Audit plan through audits of corporate, financial, operational and other support functions as required The role assesses the adequacy and effectiveness of governance, risk management, financial controls, and decision-making across the investment lifecycle, including deal sourcing, due diligence, valuation, approval, execution, portfolio monitoring, performance reporting, and exit activities. The position contributes to the development of the risk-based audit plan, performs reviews in line with IIA standards, and provides professional insights and providing practical, value-adding recommendations to management and the Audit &amp; Risk Committee that strengthen investment governance, safeguard value, improve decision quality, and mitigate financial, operational, regulatory, and reputational risks. The role will also undertake and/or support risk-based audits across corporate and support functions, contributing to the overall delivery of the Internal Audit Plan. The Lead also ensures effective follow-up on audit actions, coordinates with relevant internal and external stakeholders, and maintains the highest standards of integrity, objectivity, and confidentiality in all audit activities. KEY ACCOUNTABILITIES: Strategic &amp; Planning: Develop and maintain a risk-based Internal Audit coverage strategy for investments and asset management, aligned with the Company s investment strategy, portfolio objectives, risk profile and Internal Audit mandate. Maintain an up-to-date understanding of the investment portfolio, including subsidiaries, associates, strategic investments, distressed assets and investments undergoing turnaround or restructuring Identify significant and emerging investment risks requiring Internal Audit attention Recommend appropriate audit coverage, frequency and depth based on risk, materiality, complexity and strategic importance. Lead the investment and asset management component of the risk-based Annual Internal Audit Plan Contribute to the overall development of the Internal Audit Plan by assessing risks across corporate and support functions Support the Head of Internal Audit in ensuring appropriate coverage of the Company's key risks without unnecessary duplication with other assurance providers Perform periodic risk assessments of investment and asset management activities and relevant portfolio companies. Provide timely insights to the Head of Internal Audit and Audit &amp; Risk Committee on significant investment and asset management risks Identify opportunities to improve portfolio oversight, governance, performance monitoring, risk management and value preservation. Participate, where appropriate and without compromising Internal Audit independence, in advisory reviews relating to significant investment or asset-management initiatives. Functional Responsibilities: Lead and independently execute end-to-end audits covering investment and asset management activities , including investment governance and &amp; decision making, , investment appraisal &amp; due diligence, portfolio asset management, investment valuation &amp; performance, divestments &amp; exits and post-investment reviews.. Act as the Internal Audit subject-matter lead for investments and asset management Provide coaching and technical support to other Internal Audit team members on investment-related assignments Assess the reliability of investment papers, financial models, valuation assumptions, portfolio performance reports, and management information used for decision-making. Review the design and operating effectiveness of controls over investment transactions, documentation, conflicts of interest, related-party matters, and post-investment monitoring. Perform risk assessment, data analysis, process walkthroughs, sample testing, and control testing, and maintain clear, well-documented working papers in accordance with the Internal Audit Charter, approved methodology and applicable IIA Standards. Identify opportunities to use data analytics, technology and continuous monitoring to strengthen investment audit coverage. Support Internal Audit quality assurance and continuous improvement initiatives Support development of Internal Audit capability in investment and asset-management risk assessment and auditing. Draft audit observations supported by evidence and root cause analysis, discuss findings constructively with stakeholders, and agree practical and value-adding recommendations. Prepare high-quality audit reports for management and governance committees, highlighting significant investment, financial, operational, regulatory, and reputational risks. Monitor and follow up on agreed audit actions relating to investment activities and portfolio companies, ensuring timely and sustainable closure. Coordinate, where required, with external auditors, valuation specialists, consultants, regulators, and other assurance providers. Contribute to knowledge sharing, continuous improvement, and the adoption of leading practices in investment governance and internal audit. In addition to investment-related audits, participate in or lead audits covering other areas included within the approved Internal Audit Plan. The position will be expected to apply the same risk-based audit approach across these areas while maintaining primary specialization in investments and asset management COMMUNICATIONS &amp; WORKING RELATIONSHIPS: Internal: Investment, Portfolio Management, Strategy, Finance, Risk, Legal, Compliance, and other relevant functional teams. Investment committees, management committees, and portfolio company representatives. External: External auditors and outsourced internal audit providers. Valuation specialists, investment advisors, consultants, and due diligence providers. Regulators, government bodies, and other relevant external stakeholders</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Accounting, Finance, Investment, Economics, Business Administration, or a related field.</li><li>CIA, ACCA, CPA, CFA, or an equivalent professional qualification is preferred.</li><li>Minimum 5 years' relevant experience in internal audit, investment audit, external audit, investment management, private equity, or portfolio oversight.</li><li>Experience in a Big 4 audit firm, investment management company, sovereign wealth fund, private equity firm, or holding company is valuable.</li><li>Experience involving distressed assets, turnaround plans, restructuring, divestment or post-investment reviews would be an advantage.</li><li>Experience in auditing corporate and support functions is desirable.</li><li>Practical exposure to investment valuation, financial modelling, due diligence, transaction governance, and portfolio performance reporting is preferred</li><li>IIA Standards and Internal Audit Methodology</li><li>Risk-Based Audit Planning and Execution</li><li>Strong knowledge of investment and asset management processes and associated risks</li><li>Good knowledge of financial statements, financial analysis, valuation and investment performance measurement</li><li>Strong understanding of internal audit methodologies, risk assessment and internal control frameworks</li><li>Financial Modelling and Investment Valuation</li><li>Data Analytics and Control Testing</li><li>Fraud Risk, Conflicts of Interest, and Related-Party Reviews</li><li>Strong report-writing and presentation skills</li><li>Stakeholder Engagement</li><li>Fostering Innovation</li><li>Agility</li><li>Analytical Thinking</li><li>Fostering Communication</li><li>Outcome Driven</li><li>Operational Excellence</li><li>Forward Thinking</li><li>Critical Thinking</li><li>Quality Focus</li><li>Time Management</li><li>Solidarity</li><li>Strategic and commercial thinking</li><li>Ability to challenge management constructively work independently and lead complex assignments</li><li>High integrity, confidentiality and professional objectivity</li><li>Strong teamwork and knowledge-sharing capabilities</li></ul>