وظائف مراقب كاميرات في سلطنة عمان

<p>Supervise the execution of maintenance activities on the offshore platform, ensuring mechanical, electrical, and instrumentation maintenance work is carried out safely, efficiently, and in accordance with OQEP's maintenance procedures, schedules, and HSE standards. The position will act in accordance with the OQEP s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE &amp; Energy Management System requirements standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><p>Main tasks and responsibilities</p><ul><li>Supervise the day-to-day execution of preventive and corrective maintenance activities on the offshore platform, ensuring work is carried out safely, efficiently, and in accordance with approved schedules and procedures.</li><li>Coordinate and oversee the work of maintenance technicians on the offshore platform, ensuring maintenance work orders are completed accurately, on time, and to the required quality standard.</li><li>Conduct routine inspections and field verification of completed maintenance work, ensuring compliance with technical standards, specifications, and HSE requirements.</li><li>Support fault-finding, troubleshooting, and resolution of mechanical, electrical, and instrumentation issues on the offshore platform, escalating complex technical issues to the Team Lead Maintenance as required.</li><li>Coordinate planned shutdowns, turnarounds, and equipment overhauls on the offshore platform, ensuring activities are properly sequenced, resourced, and completed within schedule.</li><li>Oversee the implementation of permit-to-work (PTW) processes, isolations, and risk assessments for all maintenance activities, ensuring strict adherence to safety procedures.</li><li>Monitor and manage the use of maintenance tools, equipment, and spare parts on the offshore platform, ensuring availability and proper handling in accordance with OQEP's asset management procedures.</li><li>Review and verify maintenance records, work order documentation, and equipment history logs in the CMMS prepared by maintenance technicians, ensuring accuracy and completeness.</li><li>Support emergency response and breakdown maintenance activities on the offshore platform, coordinating technician resources to minimize disruption to production operations.</li><li>Provide on-the-job guidance, coaching, and technical direction to maintenance technicians, supporting their skill development and ensuring consistent work quality.</li><li>Liaise with Operations, Engineering, and Technical Services on maintenance scheduling, equipment readiness, and coordination of work activities on the offshore platform.</li><li>Ensure full compliance with all offshore safety procedures, including helicopter and marine transport safety protocols, survival training requirements, and platform-specific HSE rules.</li><li>Actively participate in, contribute to, and promote OQEP's occupational health, safety, security, and environment culture.</li><li>Perform other related duties as assigned.</li></ul><p>Key interactions:</p><ul><li>Internal: Operations function, Engineering function, HSSE function, Technical Services function.</li><li>External: Equipment vendors and OEMs, specialist maintenance contractors, offshore logistics and transport providers.</li></ul><p>Notable Working Conditions:</p><ul><li>Offshore platform environment with rotational shift work, exposure to marine and field operational conditions, mandatory offshore survival and safety training and certification, helicopter and/or marine transport to and from the platform.</li><li>Also provide onshore MGP Maintenance support</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Required: Bachelor's degree in Mechanical, Electrical, Instrumentation Engineering, or related discipline. Diploma holders with significant relevant experience will also be considered.</li><li>Preferred: Professional certifications in maintenance management or relevant technical discipline; offshore survival certification (BOSIET or equivalent) and vendor-specific equipment training are an advantage.</li><li>Excellent knowledge of written, read, and spoken English (required)</li><li>A minimum of 5 years experience for Bachelor s degree holders, or 7 years experience for Diploma holders, in mechanical, electrical, or instrumentation maintenance within the upstream Oil &amp; Gas industry. Offshore maintenance experience is strongly preferred.</li><li>Demonstrated experience supervising or guiding technician-level maintenance work on offshore or remote field installations.</li><li>Sound technical knowledge of offshore platform equipment, systems, and maintenance practices.</li><li>Familiarity with permit-to-work (PTW) systems, isolation procedures, and offshore safety standards.</li><li>Experience using Computerized Maintenance Management Systems (CMMS) for work order management and reporting.</li><li>Valid offshore survival certification (BOSIET or equivalent) or willingness to obtain certification prior to deployment.</li></ul><p>Competencies and skills:</p><ul><li>Soft: Strong supervisory and field coordination skills. Good communication skills, verbal and written. Attention to detail and a safety-first mindset. Ability to work effectively in a team within a rotational offshore environment. Sound judgment and decisiveness in resolving field-level issues. Coaching and on-the-job guidance capability. Adaptability to offshore living and working conditions.</li><li>Technical: Mechanical, electrical, or instrumentation maintenance practices and standards. Use of hand tools, power tools, and maintenance equipment. Computerized Maintenance Management System (CMMS) usage. Permit-to-work (PTW) and isolation procedures. Fault-finding and troubleshooting techniques. Maintenance planning and work order coordination. Knowledge of offshore HSE and emergency response procedures.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Role: Anesthesiologist</b></p><p>Industry Type: Medical Services / Hospital</p><p>Department: Healthcare &amp; Life Sciences</p><p>Employment Type: Full Time, Permanent</p><p>Role Category: Doctor</p><p>Education</p><p>UG: M.B.B.S. in Medicine</p><p>PG: Medical-MS/MD in Anaesthesiology, Diplomate of National Board (DNB) in Anaesthesia</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>MIN 3 YR OF EXP</li><li>POSITIONS : MEDICAL OFFICER , SPECIALIST, SEN SPECIALIST, CONSULTANT</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a skilled Power BI Developer with experience in designing, developing, and maintaining interactive dashboards and reports. The ideal candidate should have strong expertise in Power BI, data modeling, DAX, SQL, and ETL processes, along with the ability to transform business requirements into meaningful insights.</p><p>Roles &amp; Responsibilities</p><ul><li>Design, develop, and maintain Power BI dashboards and reports.</li><li>Gather and analyze business requirements to create effective BI solutions.</li><li>Develop data models, measures, and calculated columns using DAX.</li><li>Create and optimize SQL queries, stored procedures, and views.</li><li>Connect Power BI with multiple data sources such as SQL Server, Excel, Oracle, Azure, and APIs.</li><li>Perform data validation, testing, and report optimization.</li><li>Implement Row-Level Security (RLS) and manage Power BI workspaces.</li><li>Publish reports to the Power BI Service and schedule data refreshes.</li><li>Collaborate with business stakeholders and technical teams to deliver reporting solutions.</li><li>Troubleshoot performance issues and optimize dashboards.</li></ul><p>Required Skills</p><ul><li>Strong experience with Microsoft Power BI .</li><li>Expertise in DAX , Power Query (M Language) , and Data Modeling .</li><li>Good knowledge of SQL and database concepts.</li><li>Experience with Power BI Service , Gateways, and Report Deployment.</li><li>Understanding of ETL processes and data warehousing concepts.</li><li>Experience with Azure Data Services is an added advantage.</li><li>Strong analytical, problem-solving, and communication skills.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Computer Science, IT, or a related field. Microsoft Power BI Certification is preferred.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Design, develop, and implement custom SharePoint solutions, including web parts, workflows, and site architecture, to meet specific business needs.</li><li>Build and maintain robust front-end interfaces using modern JavaScript frameworks (React, Angular, Vue.js) integrated with SharePoint data.</li><li>Develop and manage back-end services and APIs for SharePoint applications, ensuring seamless data integration and application logic.</li><li>Leverage Power Platform (Power Automate, Power Apps) to extend SharePoint functionality and automate business processes.</li><li>Administer and configure SharePoint environments (Online and On-Premises), including user permissions, site collections, and security settings.</li><li>Perform data migration and integration tasks between SharePoint and other enterprise systems.</li><li>Troubleshoot and resolve complex technical issues across the full stack of SharePoint applications.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>5+ years of experience in SharePoint development and administration, with a strong focus on full-stack capabilities.</li><li>Expertise in front-end technologies: HTML5, CSS3, JavaScript, and modern frameworks like React or Angular.</li><li>Proficiency in C#, .NET Framework/.NET Core for server-side development.</li><li>Experience with SharePoint Online and/or SharePoint On-Premises (2016/.</li><li>Demonstrated experience with Power Platform (Power Automate, Power Apps) and PnP PowerShell/SPFx.</li><li>Strong understanding of REST APIs, JSON, and web services.</li><li>Excellent problem-solving and analytical skills with a keen eye for detail.</li></ul><p></p></section>

<p><strong>Senior Dot Net Developer:</strong></p><ul><li><p>At least 5 years’ Experience in ASP dot Net and SQL and oracle Server</p></li><li><p>Experience in developing custom made web application in ASP Dotnet C# with Object Oriented Programming/Analysis, Data Structures and Software Development Life Cycle</p></li><li><p>Strong technical expertise in C# Dot NET, ADO Dot NET, SQL Server</p></li><li><p>Experience with MS Visual Studio 2013/2015 Dot NET development IDE with emphasis on ASP Dot NET, C# Dot NET.</p></li><li><p>Hands on experience on client side technologies HTML5, jQuery, Ajax, Javascript and CSS3 is mandatory.</p></li><li><p>Hands on experience in SQL Database and writing SQL queries. A strong understanding of SQL databases, including practical experience with Microsoft SQL Server, restore, backup and exporting.</p></li><li><p>Experience in developing & implementing Web Services</p></li><li><p>Experience in implement Payment Gateways</p></li><li><p>Knowledge in integrating with Active Directory</p></li><li><p>Proven experience in designing/developing Service Oriented Architecture (SOA) and integrating existing services</p></li><li><p>Should have knowledge of all latest security measures to be followed in coding and should have experience in implementing it. Preference to candidates whose codes have passed penetration testing.</p></li><li><p>Understand user requirements and translate these requirements into applications</p></li><li><p>Handle programming responsibilities and delegate responsibilities to other members of the technical team</p></li><li><p>Ensure that the project/task timelines are met and delivered within the time frame.</p></li><li><p>Should have experienced on requirements gathering and documentations</p></li><li><p>Should have good oral and written communication skills</p></li><li><p>Experience in creating technical specifications and test plans</p></li><li><p>Ability to plan work of self & others and resolve technical and other problems</p></li><li><p>Hands on experience in implementing web applications in Dedicated Online Windows Servers</p></li><li><p>Should have thorough knowledge of IIS</p></li><li><p>Experience in implementing application through plesk control panel.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>.</p>

<p>POSITION SUMMARY Fix minor plumbing problems such as unclogging drains. Assemble pipe sections, tubing, and fittings. Fill pipes or plumbing fixtures with water or air to detect and locate leaks. Review blueprints, building codes, and specifications. Study building plan and inspect structure in order to plan installations. Measure, cut, thread, and bend pipe to required angle. Install and maintain pipe assemblies, fittings, valves, appliances, and fixtures. Perform miscellaneous minor repairs. Perform preventative maintenance on tools and equipment. Follow all company and safety and security policies and procedures; and report safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards and anticipate and address guests service needs. Develop and maintain positive working relationships with others. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 75 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds. Grasp, turn, and manipulate objects of varying size and weight. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move up and down a ladder. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years related work experience. Supervisory Experience: No supervisory experience. License or Certification: Stationary Engineer/Boiler Operator License Plumber Certification</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible for the day-to-day operations of the Branch in terms of ensuring that all transactions processed at the Branch are authentic, accurate and in accordance with the operational policies and procedures. And to implements the relationship management concept through cross sales of e-channels and is the first point of contact.</p><p><strong>Principal Accountabilities</strong></p><ul><li>Approve transactions in the system within assigned authorization limits.</li><li>Ensuring that policies and procedures are properly and uniformly implemented in the branch so as to avoid adverse comment from Operations / Audit / Quality functions</li><li>Pro-actively responds to customer enquiries concerning the bank, its products and services with an objective on converting a significant percentage of enquiries into sales and customer retention</li><li>Monitor branch MIS on a regular basis to identify potential areas of fraud and unacceptable risk exposure.(This may include but not limited to overdrafts, unusual account activity, teller settlement differences, and other branch-specific reports).</li><li>Tactical planning of staff utilisation based on branch customer traffic and work load at any given point of time to meet with customer service norms and service levels.</li><li>Concurrently, perform various human resource management and administrative activities, including job assignments, scheduling leave, counselling, and training on all new procedures introduced from time to time.</li><li>Responsible for the supervising the Tellers, Chief Teller, Service Ambassador and their work.</li><li>Ensuring the reconciliation of all branch suspense accounts ( general suspense account and FD suspense account ) and passing the necessary entries on the same day or latest by next working day</li><li>Month end GL balancing and updating in electronic register</li><li>Promoting &amp; marketing of e- Channels ( Corporate credit cards, M banking, E banking, etc)</li><li>Audit control to ensure Green audit rating as far as Cash / remittance / Online banking / Credit card area</li><li>Responding to general customer queries immediately over phone / email as and when the same is received</li><li>Proactively coordinating with different stake holders in the Bank for speedy resolution of customer general queries / escalations</li><li>Act as relieving officer for Unit Head Branch Service.</li><li>Assessing and managing AML/CFT risk</li></ul><p><strong>Chief Teller Duties</strong></p><ul><li>Responsible for managing queuing at Teller counters by deploying additional staff temporarily or by diverting customers to alternate channels/counters as appropriate.</li><li>Authorize transactions of Tellers in the system as per delegated authority and review end of day reports for Tellers.</li><li>Ensures all cash related customer issues/complaints are resolved satisfactorily.</li><li>Ensures documentation as per policies in respect of cash transactions.</li><li>Updates and trains staff on any system enhancement and procedural changes pertaining to cash transactions</li><li>Serve as the Product champion for all Remittance products, Cash Management services and ATM services and disseminate information to all the Tellers.</li><li>Performs the duties of Teller in case of emergencies/requirements communicated by the Service Manager.</li><li>ATM /CDM Related Function till ATM/CDM Centralization.</li><li>Acts as co-custodian for cash in the vault, ATM Cash, Travelers Cheques, Drafts, Teller Box and all securities held in the Branch Vault.</li><li>Ensures that cash in hand (Teller &amp; Vault) is balanced on a daily basis and ATM cash is balanced on a regular basis.</li><li>Reviews Cash/ ATM Cash related suspense accounts on a regular basis to ensure overdue items are addressed appropriately</li><li>Directly supervise the functions of the Tellers and Chief Tellers.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor in Banking/Accounting/Business</li><li>Around 5 years experience in a branch with exposure to different areas such as cash, loans, customer service etc.</li><li>Good knowledge of Bank products and services, operational policies and procedures</li><li>Good communication skills, interpersonal skills, tact, maturity and flexible approach</li><li>Knowledge of Banking systems and PC operations.</li><li>Management by Objectives (MBOs)</li><li>Service Management</li><li>Risk Management</li><li>Processing Goals</li><li>Quality Management</li></ul><p></p></section>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p> <p>This is a hands-on support role focused on:</p> <ul> <li>Technical troubleshooting</li> <li>Ticket resolution</li> <li>SaaS support operations</li> <li>User onboarding & access management</li> <li>Knowledge base documentation</li> <li>Customer support and issue escalation</li> </ul> <p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p> <p>If you enjoy:</p> <ul> <li>Solving technical problems</li> <li>Troubleshooting systems</li> <li>Helping users navigate software issues</li> <li>Working in fast-paced support environments</li> </ul> <p>This role is a strong fit.</p> <h4>What you’ll own</h4> <p><strong>Technical support & troubleshooting</strong></p> <p>Respond to technical support requests through platforms such as:</p> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> </ul> <p>Troubleshoot:</p> <ul> <li>Login issues</li> <li>Password resets</li> <li>Connectivity problems</li> <li>SaaS platform errors</li> <li>Browser and system-related issues</li> </ul> <p>Resolve Level 1 & Level 2 support requests.</p> <p>Guide customers through troubleshooting steps using simple, non-technical language.</p> <p>Ensure users feel informed and supported throughout the resolution process.</p> <p><strong>Ticket management & escalation</strong></p> <p>Prioritize incoming tickets based on:</p> <ul> <li>Urgency</li> <li>SLA requirements</li> <li>Business impact</li> </ul> <p>Escalate complex issues to:</p> <ul> <li>Tier 2/3 Support</li> <li>DevOps</li> <li>Engineering teams</li> </ul> <p>Document:</p> <ul> <li>Troubleshooting steps</li> <li>Findings</li> <li>Reproduction details</li> <li>Escalation notes</li> </ul> <p>Maintain clean and accurate support documentation.</p> <p><strong>Basic system administration</strong></p> <p>Support:</p> <ul> <li>User provisioning</li> <li>Account setup</li> <li>Password resets</li> <li>Permissions management</li> </ul> <p>Assist with:</p> <ul> <li>Onboarding</li> <li>Offboarding</li> <li>Access control workflows</li> </ul> <p>Support:</p> <ul> <li>Windows</li> <li>macOS</li> <li>Linux environments</li> </ul> <p><strong>Knowledge base & documentation</strong></p> <p>Create and maintain:</p> <ul> <li>FAQs</li> <li>Troubleshooting guides</li> <li>Internal support documentation</li> </ul> <p>Identify recurring issues and document solutions.</p> <p>Improve first-contact resolution rates through stronger documentation and workflows.</p> <p><strong>Monitoring & issue detection</strong></p> <p>Use monitoring tools such as:</p> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <p>Monitor alerts and identify recurring technical issues proactively.</p> <p>Report trends and recurring incidents for long-term resolution and process improvement.</p> <p><strong>Cross-functional collaboration</strong></p> <p>Work closely with:</p> <ul> <li>QA</li> <li>Product</li> <li>Engineering</li> <li>DevOps teams</li> </ul> <p>Report:</p> <ul> <li>Bugs</li> <li>Feature requests</li> <li>Customer pain points</li> </ul> <p>Share customer feedback to improve product functionality and support operations.</p> <h4>What makes you a strong fit</h4> <ul> <li>Calm and professional under pressure</li> <li>Strong troubleshooting and problem-solving mindset</li> <li>Excellent communicator with empathy and patience</li> <li>Detail-oriented with strong documentation habits</li> <li>Comfortable working independently in remote support environments</li> <li>Focused on both technical resolution and customer experience</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <p>1–2+ years of experience in:</p> <ul> <li>Technical support</li> <li>IT helpdesk</li> <li>SaaS support</li> <li>Customer-facing troubleshooting</li> </ul> <p><strong>Technical skills</strong></p> <p>Experience with:</p> <ul> <li>Zendesk</li> <li>Jira</li> <li>ServiceNow</li> <li>Freshdesk</li> </ul> <p>Familiarity with:</p> <ul> <li>SaaS platforms</li> <li>Networking basics</li> <li>Operating systems</li> </ul> <p>Comfortable managing multiple systems and support queues simultaneously.</p> <p><strong>Communication skills</strong></p> <ul> <li>Strong written and verbal English communication</li> <li>Ability to explain technical issues clearly to non-technical users</li> <li>Strong multitasking and organizational skills</li> </ul> <h4>Nice to have</h4> <ul> <li>CompTIA A+ or Network+ certifications</li> <li>Experience supporting:</li> <ul> <li>APIs</li> <li>SaaS integrations</li> <li>Cloud-based platforms</li> </ul> <li>Familiarity with:</li> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <li>Background in:</li> <ul> <li>SaaS</li> <li>IT services</li> <li>Technical customer support</li> </ul> </ul> <h4>Tools & platforms</h4> <ul> <li>Zendesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> <li>Freshdesk</li> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> <li>SaaS & cloud-based platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review support queues and prioritize urgent tickets</li> <li>Troubleshoot SaaS and technical support requests</li> <li>Resolve customer and internal system issues</li> <li>Escalate complex problems with detailed documentation</li> <li>Update FAQs and support documentation</li> <li>Collaborate with engineering and product teams on bugs and improvements</li> <li>Monitor support metrics and identify recurring issues</li> </ul> <p>In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>First response time (FRT) within SLA</li> <li>First contact resolution (FCR) rate</li> <li>Reduced average resolution time (ART)</li> <li>Customer satisfaction (CSAT) scores</li> <li>Reduced recurring ticket volume</li> <li>Consistently updated documentation and knowledge base quality</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Exposure to modern SaaS and support environments</li> <li>Opportunity to work with:</li> <ul> <li>Support systems</li> <li>Monitoring tools</li> <li>Cloud platforms</li> <li>Technical troubleshooting workflows</li> </ul> <li>Strong growth path into:</li> <ul> <li>Tier 2 Support</li> <li>Systems Administration</li> <li>DevOps</li> <li>Customer Success Engineering</li> </ul> <li>Remote flexibility with collaborative technical teams</li> <li>Opportunity to improve systems, documentation, and support operations</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with Pavago recruiter</li> <li>Practical troubleshooting exercise</li> <li>Client interview with support / engineering leadership</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Enjoy solving technical problems</li> <li>Thrive in customer-facing support environments</li> <li>Communicate clearly under pressure</li> <li>Want hands-on experience with SaaS and technical systems</li> </ul> <p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p> <p>This is a hands-on support role focused on:</p> <ul> <li>Technical troubleshooting</li> <li>Ticket resolution</li> <li>SaaS support operations</li> <li>User onboarding & access management</li> <li>Knowledge base documentation</li> <li>Customer support and issue escalation</li> </ul> <p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p> <p>If you enjoy:</p> <ul> <li>Solving technical problems</li> <li>Troubleshooting systems</li> <li>Helping users navigate software issues</li> <li>Working in fast-paced support environments</li> </ul> <p>This role is a strong fit.</p> <h4>What you’ll own</h4> <p><strong>Technical support & troubleshooting</strong></p> <p>Respond to technical support requests through platforms such as:</p> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> </ul> <p>Troubleshoot:</p> <ul> <li>Login issues</li> <li>Password resets</li> <li>Connectivity problems</li> <li>SaaS platform errors</li> <li>Browser and system-related issues</li> </ul> <p>Resolve Level 1 & Level 2 support requests.</p> <p>Guide customers through troubleshooting steps using simple, non-technical language.</p> <p>Ensure users feel informed and supported throughout the resolution process.</p> <p><strong>Ticket management & escalation</strong></p> <p>Prioritize incoming tickets based on:</p> <ul> <li>Urgency</li> <li>SLA requirements</li> <li>Business impact</li> </ul> <p>Escalate complex issues to:</p> <ul> <li>Tier 2/3 Support</li> <li>DevOps</li> <li>Engineering teams</li> </ul> <p>Document:</p> <ul> <li>Troubleshooting steps</li> <li>Findings</li> <li>Reproduction details</li> <li>Escalation notes</li> </ul> <p>Maintain clean and accurate support documentation.</p> <p><strong>Basic system administration</strong></p> <p>Support:</p> <ul> <li>User provisioning</li> <li>Account setup</li> <li>Password resets</li> <li>Permissions management</li> </ul> <p>Assist with:</p> <ul> <li>Onboarding</li> <li>Offboarding</li> <li>Access control workflows</li> </ul> <p>Support:</p> <ul> <li>Windows</li> <li>macOS</li> <li>Linux environments</li> </ul> <p><strong>Knowledge base & documentation</strong></p> <p>Create and maintain:</p> <ul> <li>FAQs</li> <li>Troubleshooting guides</li> <li>Internal support documentation</li> </ul> <p>Identify recurring issues and document solutions.</p> <p>Improve first-contact resolution rates through stronger documentation and workflows.</p> <p><strong>Monitoring & issue detection</strong></p> <p>Use monitoring tools such as:</p> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <p>Monitor alerts and identify recurring technical issues proactively.</p> <p>Report trends and recurring incidents for long-term resolution and process improvement.</p> <p><strong>Cross-functional collaboration</strong></p> <p>Work closely with:</p> <ul> <li>QA</li> <li>Product</li> <li>Engineering</li> <li>DevOps teams</li> </ul> <p>Report:</p> <ul> <li>Bugs</li> <li>Feature requests</li> <li>Customer pain points</li> </ul> <p>Share customer feedback to improve product functionality and support operations.</p> <h4>What makes you a strong fit</h4> <ul> <li>Calm and professional under pressure</li> <li>Strong troubleshooting and problem-solving mindset</li> <li>Excellent communicator with empathy and patience</li> <li>Detail-oriented with strong documentation habits</li> <li>Comfortable working independently in remote support environments</li> <li>Focused on both technical resolution and customer experience</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <p>1–2+ years of experience in:</p> <ul> <li>Technical support</li> <li>IT helpdesk</li> <li>SaaS support</li> <li>Customer-facing troubleshooting</li> </ul> <p><strong>Technical skills</strong></p> <p>Experience with:</p> <ul> <li>Zendesk</li> <li>Jira</li> <li>ServiceNow</li> <li>Freshdesk</li> </ul> <p>Familiarity with:</p> <ul> <li>SaaS platforms</li> <li>Networking basics</li> <li>Operating systems</li> </ul> <p>Comfortable managing multiple systems and support queues simultaneously.</p> <p><strong>Communication skills</strong></p> <ul> <li>Strong written and verbal English communication</li> <li>Ability to explain technical issues clearly to non-technical users</li> <li>Strong multitasking and organizational skills</li> </ul> <h4>Nice to have</h4> <ul> <li>CompTIA A+ or Network+ certifications</li> <li>Experience supporting:</li> <ul> <li>APIs</li> <li>SaaS integrations</li> <li>Cloud-based platforms</li> </ul> <li>Familiarity with:</li> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <li>Background in:</li> <ul> <li>SaaS</li> <li>IT services</li> <li>Technical customer support</li> </ul> </ul> <h4>Tools & platforms</h4> <ul> <li>Zendesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> <li>Freshdesk</li> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> <li>SaaS & cloud-based platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review support queues and prioritize urgent tickets</li> <li>Troubleshoot SaaS and technical support requests</li> <li>Resolve customer and internal system issues</li> <li>Escalate complex problems with detailed documentation</li> <li>Update FAQs and support documentation</li> <li>Collaborate with engineering and product teams on bugs and improvements</li> <li>Monitor support metrics and identify recurring issues</li> </ul> <p>In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>First response time (FRT) within SLA</li> <li>First contact resolution (FCR) rate</li> <li>Reduced average resolution time (ART)</li> <li>Customer satisfaction (CSAT) scores</li> <li>Reduced recurring ticket volume</li> <li>Consistently updated documentation and knowledge base quality</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Exposure to modern SaaS and support environments</li> <li>Opportunity to work with:</li> <ul> <li>Support systems</li> <li>Monitoring tools</li> <li>Cloud platforms</li> <li>Technical troubleshooting workflows</li> </ul> <li>Strong growth path into:</li> <ul> <li>Tier 2 Support</li> <li>Systems Administration</li> <li>DevOps</li> <li>Customer Success Engineering</li> </ul> <li>Remote flexibility with collaborative technical teams</li> <li>Opportunity to improve systems, documentation, and support operations</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with Pavago recruiter</li> <li>Practical troubleshooting exercise</li> <li>Client interview with support / engineering leadership</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Enjoy solving technical problems</li> <li>Thrive in customer-facing support environments</li> <li>Communicate clearly under pressure</li> <li>Want hands-on experience with SaaS and technical systems</li> </ul> <p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><u><b>ABOUT THE JOB</b></u></p><br><p>Chanel invests significant efforts to provide cutting-edge digital solutions, intelligent technologies and smart devices to its employees and partners — enhancing productivity at every level, both individual and collective, helping them carry out their mission efficiently, and enabling everyone to contribute meaningfully to the long-term brand equity of the House.</p><br><p>We are looking for a <b>Global Intranet Platforms Service Owner</b> within the Intranet and No Code Platform (INCP) Service Line of Global Infrastructure Services at Chanel IT.</p><br><p>This position involves global accountability for highly visible services tied to internal websites and intranet solutions — such as creating dedicated spaces to better communicate and collaborate across the House. These services are used by all Chanel entities worldwide, on any device, whether workstation, mobile or tablet.</p><br><p>The intranet portfolio is composed of global solutions, deeply integrated into the Digital Workplace landscape, delivering a high-quality user experience while strengthening the back-office experience of global and local internal communication teams. Introducing new AI and Agentic capabilities is also a strong ambition, to reinforce the Digital Employee Experience and offer a more user-centric approach.</p><br><p><u><b>WHAT IMPACT YOU CREATE AT CHANEL</b></u></p><br><p><b>Be a genuine partner in defining and articulating the global Intranet strategy and vision at Chanel, ensuring alignment across all entities through robust and federated governance.</b></p><br><ul><li><p>Design and run the service offering to deliver intranets within the House, industrializing a clear and robust approach across the entities, in partnership with the Global Internal Communication team and the IT Corporate Functions.</p><br></li><li><p>Define the methodologies, practices and frameworks that deliver best-in-class internal websites and digital experiences.</p><br></li><li><p>Guide Chanel entities in adopting the standards, helping them evolve towards operational excellence and full ownership of their spaces.</p><br></li><li><p>Be a deep expert in this domain by understanding the market, emerging trends and practices around enterprise intranets, and leveraging new solutions that will shape the intranet of the future and move towards a One-Stop-Shop experience for employees.</p><br></li><li><p>Leverage AI and Agentic capabilities at the right level to improve the Digital Employee Experience and the way contributors use the intranets to create content.</p><br></li></ul><p><b>Operate the platforms at global level to support communication and collaboration solutions, including business-critical ones.</b></p><br><ul><li><p>Ensure reliable day-to-day operations, working with partners, support teams and CHANEL IT teams to meet SLA commitments across all time zones.</p><br></li><li><p>Implement a service-oriented approach to incoming requests, ensuring the IT fundamentals are in place (security, compliance, processes, support chain, documentation).</p><br></li><li><p>Manage the project portfolio — piloting projects on time, on budget and on scope, running project committees and providing dashboards and reporting.</p><br></li></ul><p><b>Run L2/L3 support and lifecycle management to drive Operational Excellence.</b></p><br><ul><li><p>Ensure worldwide L2 and L3 support in close collaboration with solution editors, setting up the complete support chain with regional teams based on appropriate delegation rules.</p><br></li><li><p>Handle the incident and bug ticket flow to keep services and underlying platforms in operational condition.</p><br></li><li><p>Manage licensing and FinOps for the solutions in the portfolio.</p><br></li></ul><p><b>Establish governance, standards, security and compliance for the intranet service.</b></p><br><ul><li><p>Set up the governance that guarantees standard processes and clear roles and responsibilities, and propose service evolutions in line with the solution roadmaps and user needs.</p><br></li><li><p>Work closely with the Global Cybersecurity team to define the right security and architecture, and ensure data governance and GDPR compliance.</p><br></li></ul><p><b>Additional Missions to Consider</b></p><br><ul><li><p>Capitalise on the LumApps partnership to extend the level of service, drive the roadmap and implement new features that better meet business needs — including making the platform fully operational in China Mainland within local technical and legal constraints.</p><br></li><li><p>Enrich the global intranet portfolio by identifying the right technology for each use case (LumApps, Microsoft SharePoint Online…), covering needs not addressed today while keeping the appropriate security level.</p><br></li><li><p>Drive a Global Intranet Center of Excellence and lead Proofs of Concept on emerging topics (custom website technology, modern web app integration, Agentic AI capabilities…).</p><br></li><li><p>Identify gaps in service management and work with the ITSM teams to improve processes through ServiceNow.</p><br></li></ul><p><u><b>YOU ARE ENERGISED BY</b></u></p><br><ul><li><p>Delving into a variety of challenges that blend technology with communication and business needs.</p><br></li><li><p>Collaborating with multidisciplinary teams and enriching your perspective through diverse interactions — across IT, business teams (HR, Internal Communication), regions and external partners.</p><br></li><li><p>Imagining, testing and implementing concrete intranet and web solutions that simplify users' lives and transform the way the House communicates and collaborates.</p><br></li><li><p>Seeing the direct impact of your initiatives: making information accessible to all employees worldwide, accelerating adoption and fostering the autonomy of local teams.</p><br></li><li><p>Evolving in an agile environment, open to experimentation and Proofs of Concept, where continuous learning is part of the everyday experience.</p><br></li><li><p>Connecting ideas, identifying emerging digital workplace trends, and translating sometimes-implicit needs into tangible solutions.</p><br></li></ul><p><u><b>WHAT YOU WILL BRING</b></u></p><br><ul><li><p><b>Genuine motivation and ability to lead a global service</b> in a collaborative, open environment. You're energized by co-construction, facilitating dialogue, and shaping the service offering and its governance collectively.</p><br></li><li><p><b>Passion for the intranet and digital workplace</b> and their power to connect, inform, and empower employees. Curious about new technologies and eager to turn innovation into pragmatic, impactful solutions.</p><br></li><li><p><b>Proven experience in service ownership or platform management at scale</b>, ideally global — min. 5 years in intranet and digital workplace web solutions. Comfortable with end-to-end accountability, from vision to daily operations, where reliability and compliance are non-negotiable.</p><br></li><li><p><b>Experience orchestrating Centers of Excellence or deployment programs</b>: empowering local champions, driving knowledge transfer and a culture of continuous improvement.</p><br></li><li><p><b>Deep technical expertise</b> in LumApps, SharePoint Online &amp; Front-end Web Development (React), Microsoft 365 (Teams, OneDrive, Forms, Copilot), Azure AD, SAML/SSO, Akamai and web analytics</p><br></li><li><p><b>Computer Engineering degree or equivalent (Bac +5)</b>, strong project management (agile) and the ability to engage communities in a multicultural environment.</p><br></li><li><p><b>A team player</b> — curious, pedagogical and rigorous. Able to explain technical topics to non-experts, say no and defend your view positively, and thrive on cross-cutting work.</p><br></li><li><p><b>Vendor &amp; roadmap awareness</b>: you track the technology roadmap, partner with LumApps and Microsoft, and anticipate how new features can benefit Chanel.</p><br></li><li><p><b>Fluent English</b> in a global international environment</p><br></li></ul><p><u><b>WHAT CHANEL CAN OFFER YOU</b></u></p><br><ul><li><p>Shape digital workplace transformation at global scale. Join a House renowned for its creativity and innovation, where your impact is visible across all Chanel entities and functions.</p><br></li><li><p>A culture of initiative, curiosity and continuous learning. You're encouraged to experiment, grow your skills and stay at the forefront of digital workplace technologies.</p><br></li><li><p>Collaboration with multidisciplinary teams — IT, business, cybersecurity, communication, HR and external partners.</p><br></li><li><p>Leading-edge technologies and resources. Chanel invests in the latest tools and platforms, and you'll help shape partnerships with major vendors like LumApps and Microsoft.</p><br></li><li><p>Professional development and personal growth in a respectful, inclusive and open working environment.</p><br></li><li><p>A flexible, hybrid working model.</p><br></li></ul><p><i>At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel. </i></p><br> </div>

<p><h4>Position objective</h4> <p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.</p> <p>Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager.</p> <h4>Key responsibilities</h4> <strong>Customer service:</strong> <ul> <li>Greet the customers and assist them in selecting the right product.</li> <li>Convert the window shoppers to ultimate buyers.</li> <li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li> <li>Serve customers with the highest standards and follow the company guideline of selling (GUEST – Greet, Understand, Explain, Sell, Thank).</li> <li>Must be updated about the various brands of the group for suggestive selling to the customers.</li> </ul> <strong>Grooming / attitude / knowledge:</strong> <ul> <li>Must be presentable and well-groomed at all times.</li> <li>Flexible to work for extended hours during the sale period.</li> <li>Must possess up-to-date product knowledge and ensure minimal stock loss.</li> <li>Flexible to work for extended hours during the sale period.</li> </ul> <strong>Merchandise:</strong> <ul> <li>Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.</li> <li>Ensure all VM guidelines are followed and all stock norms on clearance are maintained.</li> <li>Record the inventory inward / outward and maintain the report of the same.</li> </ul> <strong>Process:</strong> <ul> <li>Handle the POS (Point of Sale) / billing counter efficiently.</li> <li>Tally money in the cash till during the beginning / end of the shifts.</li> <li>Issue receipts / refunds / change to the customers correctly.</li> <li>Process the payments by cash / credit cards / vouchers / automatic debits.</li> <li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li> <li>Must be flexible to work for varied shifts and overtime as per the business requirement.</li> <li>Adhere to SOP and loss prevention policies.</li> <li>Maintain confidentiality of the sales figures to the outside party.</li> </ul></p><p></p>

<p>POSITION SUMMARY Provide essential support to the Government Relations Leadership in managing various government-related tasks, embassies, associate relations, and administrative functions. This position requires outstanding organizational skills, meticulous attention to detail, and a comprehensive understanding of governmental processes and regulations. Manage the allocated petty cash expenditure through maintaining original receipts and through timely preparation of expense reports. Process government transactions and organize visits to government agencies in an efficient and timely manner to minimize cost and avoid penalties and additional fees. Establish and maintain productive working relationships with key and operational government offices including: Ministry of Interior, Municipality, Ministry of Economy and Commerce, Ministry of Business and Trade and other Ministries and agencies, in order to assist with the efficient processing and approval of requests and formalities. Work closely with HR and Administration teams to ensure the timely completion and execution of relevant government and administrative formalities. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p><h4>Position objective</h4> <p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.</p> <p>Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager/assistant store manager.</p> <h4>Key responsibilities</h4> <p><strong>Customer service:</strong></p> <ul> <li>Greet the customers and assist them in selecting the right product.</li> <li>Convert the window shoppers to ultimate buyers.</li> <li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li> <li>Serve customers with the highest standards and follow the company guideline of selling (GUEST – Greet, Understand, Explain, Sell, Thank).</li> <li>Must be updated about the various brands of the group for suggestive selling to the customers.</li> </ul> <p><strong>Grooming / attitude / knowledge:</strong></p> <ul> <li>Must be presentable and well-groomed at all times.</li> <li>Flexible to work for extended hours during the sale period.</li> <li>Must possess up-to-date product knowledge and ensure minimal stock loss.</li> <li>Flexible to work for extended hours during the sale period.</li> </ul> <p><strong>Merchandise:</strong></p> <ul> <li>Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.</li> <li>Ensure all VM guidelines are followed and all stock norms on clearance are maintained.</li> <li>Record the inventory inward/outward and maintain the report of the same.</li> </ul> <p><strong>Process:</strong></p> <ul> <li>Handle the POS (Point of Sale)/billing counter efficiently.</li> <li>Tally money in the cash till during the beginning/end of the shifts.</li> <li>Issue receipts, refunds, and change to the customers correctly.</li> <li>Process the payments by cash, credit cards, vouchers, or automatic debits.</li> <li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li> <li>Must be flexible to work for varied shifts and overtime as per the business requirement.</li> <li>Adhere to SOP and loss prevention policies.</li> <li>Maintain confidentiality of the sales figures to outside parties.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><br>Job Title: Country Sales Manager / BDM<br><br>Sector: Drilling, Drilling Contracting, Oil &amp; Gas<br><br>Location: Muscat, Oman<br><br>Salary: OMR 1.5K-3K/month (total package) + family medical insurance, annual flights, visa, and performance bonus.<br><br> <br><br>Role Overview: Seeking an experienced Sales Manager / Business Development Manager to drive sales growth, manage key client relationships, lead business development activities, and support the profitability of a drilling services business in Oman.<br><br> <br><br>Required Profile:<br>15-20 years of total experience (maximum).Proven drilling industry background with operational, technical, maintenance, servicing, or commercial exposure.Progressed into Sales Manager, Account Manager, or BDM roles with a technical sales focus.Strong knowledge of drilling rigs, equipment, drill pipes, and related services.Experience in rig inspection, refurbishment, repair, or servicing (e.g., CAT III/IV) is preferred.Exposure to onshore/offshore drilling operations, ideally in the Middle East.Strong commercial acumen, including business performance, cash flow, and P&amp;L management.Excellent client relationship, leadership, and business development skills.<br><br><br> <br><br>Let op: vacaturefraude<br><br>Helaas komt vacaturefraude steeds vaker voor. We waarschuwen je voor mogelijke misleiding:<br>* Wij zullen nooit via WhatsApp of in een videogesprek vragen om jouw persoonlijke gegevens (zoals een kopie van je ID, bankgegevens of BSN).<br>* Twijfel je over de echtheid van een vacature of contactpersoon? Neem dan altijd rechtstreeks contact met ons op via de officiële contactgegevens op onze website.<br> <br>Important: job fraud<br> <br>Unfortunately, job fraud is becoming more common. Beware of such scams:<br>* We will never ask for personal information (such as a copy of your ID, bank details, or social security number) via WhatsApp or during a video call.<br>* If you're unsure whether a vacancy or contact person is legitimate, please reach out to us directly using the official contact details on our website.<br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">Business Development Manager<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Technical Asset Manager <p>We are supporting a hospitality investment and asset management group in Oman with the appointment of a <strong>Technical Asset Manager</strong>.</p><br> <p>This is an excellent opportunity for a technical hospitality professional to join an owner-side asset management function and support the maintenance, condition, technical performance, and long-term value of a hotel portfolio.</p><br> <p><strong>Role Overview</strong></p><br> <p>The Technical Asset Manager will be responsible for planning, monitoring, and controlling maintenance, facilities operations, and technical asset management activities across operating hotel assets and shareholder properties.</p><br> <p>The role will work closely with hotel operators, General Managers, engineering teams, consultants, contractors, service providers, specialist vendors, and internal stakeholders to ensure that hotel assets are well maintained, compliant, cost-controlled, and aligned with ownership objectives.</p><br> <p>This is a portfolio-level technical asset management role. The successful candidate will support CAPEX planning, Property Improvement Plans, asset condition reviews, lifecycle maintenance planning, contractor performance, technical reporting, and operational readiness across existing assets, renovations, handovers, and hotel pre-opening or transition phases.</p><br> <p><strong>Key Responsibilities</strong></p><br> <ul> <li>Support the preparation of hotel CAPEX plans, Property Improvement Plans, and technical improvement priorities in coordination with operators, General Managers, engineering teams, consultants, and internal stakeholders.</li> <li>Conduct regular site visits and asset condition reviews to identify maintenance risks, asset deterioration, compliance gaps, and improvement requirements.</li> <li>Develop and monitor lifecycle maintenance plans to reduce reactive maintenance, extend asset life, and support long-term technical and capital planning.</li> <li>Review maintenance OPEX, CAPEX, renovation, and improvement budgets to ensure costs are realistic, controlled, and aligned with asset requirements.</li> <li>Track CAPEX, renovation, upgrade, and improvement works against approved budgets, timelines, scope, and quality standards.</li> <li>Work with hotel General Managers, operators, engineering teams, consultants, and contractors on maintenance projects, corrective works, renovations, and asset improvements.</li> <li>Ensure technical, safety, brand, operator, and asset condition standards are maintained during hotel operations, renovations, handovers, and pre-opening phases.</li> <li>Monitor contractor, consultant, vendor, and service provider performance against agreed scope, SLAs, safety requirements, quality standards, timelines, and cost controls.</li> <li>Monitor maintenance costs and technical performance to identify cost drivers, efficiency opportunities, service gaps, and required corrective actions.</li> <li>Ensure compliance with local regulations, HSE standards, statutory requirements, and internal policies across maintenance, technical, project, and facilities-related activities.</li> <li>Prepare regular technical asset reports covering property condition, maintenance risks, CAPEX progress, contractor performance, compliance matters, and recommended action plans.</li> <li>Support hotel pre-opening, handover, and transition activities by coordinating with development teams, operators, consultants, contractors, and internal stakeholders to ensure technical readiness and smooth transition into operations.</li> </ul> <p><strong>Required Experience</strong></p><br> <ul> <li>Bachelor's degree in Engineering, preferably Mechanical, Electrical, Civil, Facilities Management, or another relevant technical discipline.</li> <li>6–10 years of relevant experience in hotel engineering, technical asset management, facilities management, maintenance planning, project coordination, or owner-side asset operations.</li> <li>Proven exposure to hotel operations, multi-asset portfolios, CAPEX planning, Property Improvement Plans, contractor management, and asset condition reviews.</li> <li>Strong technical understanding of hotel engineering, building systems, maintenance standards, asset condition assessment, and lifecycle planning.</li> <li>Experience reviewing and monitoring OPEX, CAPEX, renovation, upgrade, and property improvement works.</li> <li>Strong understanding of HSE standards, statutory compliance, technical standards, and contractor management requirements.</li> <li>Strong project and stakeholder management skills, with the ability to work effectively with hotel operators, General Managers, engineering teams, consultants, contractors, vendors, and internal teams.</li> <li>Hands-on and execution-oriented approach, with strong cost awareness, attention to detail, and the ability to manage multiple hotel assets, urgent maintenance matters, and CAPEX works.</li> <li>Professional certifications such as PMP, CFM, FMP, hospitality engineering, asset management, or equivalent would be an advantage.</li> </ul> <br> <br> </div>