وظائف مدير مطعم في سلطنة عمان

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p><strong>Building Successful Relationships that Generate Sales Opportunities</strong></p> <p> Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</p> <p> Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.</p> <p> Develops relationships within community to strengthen and expand customer base for sales opportunities.</p> <p> Manages and develops relationships with key internal and external stakeholders.</p> <p> Provides accurate, complete and effective turnover to Event Management.</p> <p><strong>Managing Sales Activities</strong></p> <p> Participates in sales calls with members of sales team to acquire new business and/or close on business.</p> <p> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</p> <p><strong>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue</strong></p> <p> Identifies new business to achieve personal and location revenue goals.</p> <p> Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</p> <p> Closes the best opportunities for the location based on market conditions and location needs.</p> <p> Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</p> <p><strong>Providing Exceptional Customer Service </strong></p> <p> Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</p> <p> Services our customers in order to grow share of the account.</p> <p> Executes and supports the company s customer service standards.</p> <p> Provides excellent customer service consistent with the daily service basics of the company.</p> <p> Sets a positive example for guest relations.</p> <p> Interacts with guests to obtain feedback on product quality and service levels.</p> </div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education and Experience</strong></p> <p> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.</p> <p>OR</p> <p> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p><p></p></section>

<p><h4>Job summary</h4> <p>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the quality function and builds support for change.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major</li> <li>3 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing quality assurance goals</strong></p> <ul> <li>Coaches managers on adopting the Total Quality Management leadership style.</li> <li>Conducts monthly audit to ensure compliance with company and brand standards.</li> <li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li> <li>Directs property quality efforts to address critical customer requirements.</li> <li>Assists with regional and/or company-wide implementation of company best practices.</li> <li>Facilitates process improvement teams, assuring use of systematic processes, and improvement is achievable and measurable.</li> </ul> <p><strong>Managing quality tools</strong></p> <ul> <li>Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.</li> <li>Uses data collection methods to compile, display, track, and analyze defect trends.</li> <li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li> <li>Analyzes issues and identifies trends.</li> </ul> <p><strong>Managing the guest experience</strong></p> <ul> <li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li> <li>Responds to and handles guest problems and complaints.</li> <li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li> <li>Models service behaviors that meet or exceed guest expectations.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Job summary</h4> <p>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the quality function and builds support for change.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major</li> <li>3 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing quality assurance goals</strong></p> <ul> <li>Coaches managers on adopting the Total Quality Management leadership style.</li> <li>Conducts monthly audit to ensure compliance with company and brand standards.</li> <li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li> <li>Directs property quality efforts to address critical customer requirements.</li> <li>Assists with regional and/or company-wide implementation of company best practices.</li> <li>Facilitates process improvement teams, assuring use of systematic processes, and improvement is achievable and measurable.</li> </ul> <p><strong>Managing quality tools</strong></p> <ul> <li>Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.</li> <li>Uses data collection methods to compile, display, track, and analyze defect trends.</li> <li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li> <li>Analyzes issues and identifies trends.</li> </ul> <p><strong>Managing the guest experience</strong></p> <ul> <li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li> <li>Responds to and handles guest problems and complaints.</li> <li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li> <li>Models service behaviors that meet or exceed guest expectations.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Job summary</h4> <p>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. The position works with the executive committee and property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, customer service, and leadership skills. Conducts needs assessments, designs and develops training programs, and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.</li> <li>OR</li> <li>4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing and administering employee training</strong></p> <ul> <li>Coordinates property compliance training programs such as CPR, PAR, Business We Do, Harassment, Fire Safety, Food Handling, OSHA, etc.</li> <li>Ensures participants receive the appropriate property and company orientation, understand program materials, and build relationships with property leadership team.</li> <li>Promotes and informs employees about all training programs.</li> <li>Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.</li> <li>Administers and delivers core training initiatives in compliance with corporate training and development standards. Core training initiatives include Orientation, Leadership Skills, Trainer Certification, Diversity Training, and Management Development Program.</li> <li>Makes any necessary adjustments to training methodology and/or re-trains as appropriate.</li> <li>Ensures adult learning principles are incorporated into training programs.</li> <li>Develops, implements, and maintains a management orientation program to introduce new managers to the expected leadership behaviors and management skills (e.g., financial management, human resources skills).</li> </ul> <p><strong>Managing employee development programs</strong></p> <ul> <li>Provides additional training to participants to increase skills (e.g., HR skills).</li> <li>Helps employees identify specific behaviors that will contribute to service excellence.</li> <li>Oversees the Management Development Program.</li> <li>Coaches managers to enhance own performance and to improve the performance of employees.</li> <li>Develops specific training to improve service performance.</li> <li>Works with leadership team to determine development needs of managers.</li> <li>Designs, develops, and delivers a supervisory development program to build effective supervisory skills.</li> <li>Drives brand values and philosophy in all training and development activities.</li> </ul> <p><strong>Developing training program plans</strong></p> <ul> <li>Develops and maintains an annual or quarterly training calendar.</li> <li>Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li> <li>Develops, implements, and maintains a property orientation program for employees to introduce the company and the culture.</li> <li>Selects, trains, and develops an internal training cadre to support delivery of technical skills training programs.</li> </ul> <p><strong>Evaluating training program effectiveness</strong></p> <ul> <li>Aligns current training and development programs to effectively impact key business indicators.</li> <li>Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.</li> <li>Measures transfer of learning from training courses to the operation.</li> <li>Tracks key business indicators (employee and guest satisfaction, retention, and financial results) to determine the effectiveness of current training and development programs.</li> <li>Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>W Hotels’ mission is to ignite curiosity, expand worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat's local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.&nbsp;&nbsp;</p><br><p>We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily. Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.</p><br><br>Job Description<br><p><strong>Role Summary</strong></p><br><p>Manage and improve local Local Shops operations through vendor management, optimising processes &amp; best practices as well as developing a strong local operations team. Key focus is to drive operational efficiency to support sales and growth locally.</p><br><p><strong>What's on your plate?</strong></p><br><ul><li><p>Accountable for local Local Shops operational performance including both commercial &amp; operational KPI's.</p><br></li><li><p>Accountable for 3PL procurement including performance analysis and monthly invoices.</p><br></li><li><p>Accountable for picker performance UTR and hygiene as well as attendance.</p><br></li><li><p>In charge of local content team including scanning stores and menu discrepancies as per OKRs given.</p><br></li><li><p>Work with Head of Local Shops to shape the strategy/plan to achieve targets, ensuring regular reviews and pre-prioritisation.</p><br></li><li><p>Create and maintain a strong partnership with the Sales team; collaborate on strategy, priorities and opportunities.</p><br></li><li><p>Work with Regional Ops team to be the local market ops stakeholder; highlight opportunities, gain support and share any local initiatives.</p><br></li><li><p>Work closely with key accounts on performance, opportunities and leverage relationship to build local market insights.</p><br></li><li><p>Scope and deliver local initiatives to improve ops metrics quantified with data analysis.</p><br></li><li><p>Drives the team to deliver consistent results &amp; improvements across all Local Shops verticals.</p><br></li><li><p>Consistently reviews performance, highlighting successes and areas of improvements supported by a target action plan.</p><br></li><li><p>Expert in local operational process/procedures, continually evaluating, simplifying, removing non-value adding tasks and auditing compliance.</p><br></li><li><p>Ability to think outside of the box, innovate where product/processes are not available and challenge ways of working.</p><br></li><li><p>Leads by example and provides in-depth training to the team.</p><br></li><li><p>Drive team focuses on objectives and goals by building a cohesive team that drives results through maximum efficiency.</p><br></li><li><p>Share best practices, successful initiatives with our markets to support.</p><br></li></ul><br>Qualifications<br><p><strong>What did we order?</strong></p><br><ul><li><p>3 plus years operational experience in Grocery operations or food/tech business.</p><br></li><li><p>Strong operational experience, local expertise desirable.</p><br></li><li><p>Direct Line management experience.</p><br></li><li><p>Ability to build relationships, motivate peers and manage upwards.</p><br></li><li><p>Ability to build relationships, motivate peers and manage upwards.</p><br></li><li><p>Strong collaborator with the ability to build relationships, influence and communicate effectively.</p><br></li><li><p>Ability to manage upwards and influence regionally.</p><br></li><li><p>Personable and empathic approach to ways of working.</p><br></li><li><p>Present complexities in a simple and compelling way to stakeholders; problem, impact, root cause of problem (data) and resolution.</p><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 3 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Quality Assurance Goals<br>• Coaches managers on adopting the Total Quality Management leadership style.<br>• Conducts monthly audit to ensure compliance with company and brand standards<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Directs property quality efforts to address critical customer requirements.<br>• Assists with regional and/or company-wide implementation of company best practices.<br>• Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.<br>Managing Quality Tools<br>• Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.<br>• Uses data collection methods to compile, display, track, and analyze defect trends.<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes issues and identifies trends.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Models service behaviors that meet or exceed guest expectations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Job summary</h4> <p>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. The position works with the executive committee and property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, customer service, and leadership skills. Conducts needs assessments, designs and develops training programs, and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.</li> <li>OR</li> <li>4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing and administering employee training</strong></p> <ul> <li>Coordinates property compliance training programs such as CPR, PAR, Business We Do, Harassment, Fire Safety, Food Handling, OSHA, etc.</li> <li>Ensures participants receive the appropriate property and company orientation, understand program materials, and build relationships with property leadership team.</li> <li>Promotes and informs employees about all training programs.</li> <li>Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.</li> <li>Administers and delivers core training initiatives in compliance with corporate training and development standards. Core training initiatives include Orientation, Leadership Skills, Trainer Certification, Diversity Training, and Management Development Program.</li> <li>Makes any necessary adjustments to training methodology and/or re-trains as appropriate.</li> <li>Ensures adult learning principles are incorporated into training programs.</li> <li>Develops, implements, and maintains a management orientation program to introduce new managers to the expected leadership behaviors and management skills (e.g., financial management, human resources skills).</li> </ul> <p><strong>Managing employee development programs</strong></p> <ul> <li>Provides additional training to participants to increase skills (e.g., HR skills).</li> <li>Helps employees identify specific behaviors that will contribute to service excellence.</li> <li>Oversees the Management Development Program.</li> <li>Coaches managers to enhance own performance and to improve the performance of employees.</li> <li>Develops specific training to improve service performance.</li> <li>Works with leadership team to determine development needs of managers.</li> <li>Designs, develops, and delivers a supervisory development program to build effective supervisory skills.</li> <li>Drives brand values and philosophy in all training and development activities.</li> </ul> <p><strong>Developing training program plans</strong></p> <ul> <li>Develops and maintains an annual or quarterly training calendar.</li> <li>Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li> <li>Develops, implements, and maintains a property orientation program for employees to introduce the company and the culture.</li> <li>Selects, trains, and develops an internal training cadre to support delivery of technical skills training programs.</li> </ul> <p><strong>Evaluating training program effectiveness</strong></p> <ul> <li>Aligns current training and development programs to effectively impact key business indicators.</li> <li>Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.</li> <li>Measures transfer of learning from training courses to the operation.</li> <li>Tracks key business indicators (employee and guest satisfaction, retention, and financial results) to determine the effectiveness of current training and development programs.</li> <li>Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>W Hotels’ mission is to ignite curiosity, expand worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY&nbsp;<br>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. The position works with the Executive Committee and property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.<br>OR<br>• 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing and Administering Employee Training<br>• Coordinates property compliance training programs such as CPR, PAR, Business We Do, Harassment, Fire Safety, Food Handling, OSHA, etc.<br>• Ensures participants receive the appropriate property and company orientation, understand program materials and build relationships with property leadership team.<br>• Promotes and informs employees about all training programs.<br>• Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.<br>• Administers and delivers core training initiatives in compliance with corporate training and development standards. Core training initiatives include Orientation, Leadership Skills, Trainer Certification, Diversity Training, and Management Development Program.<br>• Makes any necessary adjustments to training methodology and/or re-trains as appropriate.<br>• Ensures adult learning principles are incorporated into training programs.<br>• Develops, implements and maintains a management orientation program to introduce new managers to the expected leadership behaviors and management skills (e.g., financial management, human resources skills).<br>Managing Employee Development programs<br>• Provides additional training to participants to increase skills (e.g., HR skills).<br>• Helps employees identify specific behaviors that will contribute to service excellence.<br>• Oversees the Management Development Program.<br>• Coaches managers to enhance own performance and to improve the performance of employees.<br>• Develops specific training to improve service performance.<br>• Works with leadership team to determine development needs of managers.<br>• Designs, develops and delivers a supervisory development program to build effective supervisory skills.<br>• Drives brand values and philosophy in all training and development activities.<br>Developing Training Program Plans<br>• Develops and maintains an annual or quarterly training calendar.<br>• Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.<br>• Develops implements and maintains a property orientation program for employees to introduce the company and the culture.<br>• Selects, trains and develops an internal training cadre to support delivery of technical skills training programs.<br>Evaluating Training Program Effectiveness<br>• Aligns current training and development programs to effectively impact key business indicators.<br>• Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.<br>• Measures transfer of learning from training courses to the operation.<br>• Tracks key business indicators (employee and guest satisfaction, retention and financial results) to determine the effectiveness of current training and development programs.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service&nbsp;<br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>JOB SUMMARY Entry level management position that is responsible for the daily operations in the Bar/Lounge. Position directs, trains and assists employees to serve guests and ensures proper standards are followed. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations, professionally and consistently. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.</p><p>CORE WORK ACTIVITIES Supporting Management of Bar Activities and Upkeep Ensures high quality products and presentations. Supervises daily shift operations. Helps maintain par stocks throughout the various departments by daily monitoring of on-hand inventory. Maintains food handling, sanitation and cleanliness standards. Operates all department equipment as necessary. Assists floor staff during busy periods. Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. Reports malfunctions in department equipment.</p><p>Ensuring Bar Team Delivers Exceptional Customer Service Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Observes service behaviors of employees. Empowers employees to provide excellent customer service within guidelines.</p><p>Modeling and Holding Bar Team Accountable to High Standards of Work Supervises Bar/Lounge in compliance with all local, state and Federal beverage and liquor laws. Trains staff on cash handling and credit policies and procedures. Trains staff on liquor control policies and procedures. Supervises adherence to all liquor control policies and procedures. Ensures compliance with all Bar/Lounge policies, standards, and procedures. Maintains standards for bartender and cocktail service. Supervises adherence to all cash handling and credit policies and procedures.</p><p>Facilitating the Performance of the Bar Team Ensures all employees have proper supplies, equipment and uniforms. Helps train employees in safety procedures. Uses all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position. Coaches employees regarding performance on an on-going basis.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat's local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.&nbsp;&nbsp;</p><br><p>We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily. Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.</p><br><br>Job Description<br><p><strong>Role Summary</strong></p><br><p>Leads end-to-end operational performance across the Local Shops ecosystem, owning vendor compliance, store fulfillment, assortment quality, and Shopper Cost (CPO) efficiency. Drives day-to-day execution across ground operations, workforce optimization, and cross-functional alignment with all the key stakeholders. Builds scalable processes and high-performing teams to sustain a data-driven, continuously improving operations culture.&nbsp;</p><br><p><strong>What's on your plate?</strong></p><br><p>Own operational performance across the Local Shops ecosystem</p><br><ul><li><p>Lead the day-to-day execution of the ground Operations.</p><br></li><li><p>Vendor Performance, and Store Operations teams to ensure service quality, efficiency, and operational readiness across all vendors and stores.</p><br></li></ul><p>Own Shopper Cost (CPO) efficiency &amp; workforce optimization</p><br><ul><li><p>Take full ownership of shopper cost performance by driving initiatives that optimize staffing, scheduling, productivity, and workload distribution to continuously improve Cost per Order (CPO) while maintaining service quality.</p><br></li></ul><p>Lead assortment availability &amp; parity</p><br><p>Oversee end-to-end assortment governance including:</p><br><ul><li><p>Accurate assortment scanning and new SKU onboarding.</p><br></li><li><p>Promo and price parity across platforms.</p><br></li><li><p>SFTP data accuracy and stock feeds reliability.</p><br></li><li><p>Efficient manual stock update processes by ground teams.</p><br></li><li><p>Drive initiatives to achieve and sustain high availability and assortment quality.</p><br></li></ul><p>Drive vendor operational performance &amp; compliance</p><br><ul><li><p>Ensure strong monitoring of vendor performance, vendor monitoring rules, compensations, fraud prevention, and operational compliance to protect business performance and customer experience.</p><br></li></ul><p>Optimize store fulfillment &amp; preparation efficiency</p><br><ul><li><p>Lead initiatives that improve in-store workflows across picking, packing, checkout, and dispatching to ensure optimal order readiness time and smooth rider pickup flow.</p><br></li></ul><p>Own cross-functional alignment with Logistics &amp; Commercial teams</p><br><ul><li><p>Partner closely with Logistics, Commercial, Campaigns, and Marketing to ensure:</p><br></li><li><p>Logistics models and prep-time strategies are optimized.</p><br></li><li><p>Vendor Monitoring Rules are properly configured.</p><br></li><li><p>Operational risks are proactively mitigated before impacting performance or growth.</p><br></li></ul><p>Lead operational planning, launches &amp; risk management</p><br><ul><li><p>Act as the central coordination point for campaigns, launches, and operational initiatives, ensuring full readiness, risk identification, and timely execution across all stakeholders.</p><br></li></ul><p>Build scalable processes &amp; develop high-performing teams</p><br><ul><li><p>Drive continuous improvement, automation, and process simplification while coaching team leads and strengthening a high-performance, data-driven operations culture.</p><br></li></ul><br>Qualifications<br><p><strong>What Did We Order ?</strong></p><br><ul><li><p>Operational &amp; Analytical Excellence - Strong understanding of key operations KPIs with the ability to translate data into actionable initiatives and drive continuous process improvement.</p><br></li><li><p>Leadership &amp; Stakeholder Management - Proven ability to lead cross-functional teams, collaborate with multiple stakeholders, balance commercial and operational priorities, and manage risks effectively.</p><br></li><li><p>Planning, Prioritization &amp; Execution - Strong decision-making, workforce planning, and multitasking capabilities with the ability to manage multiple initiatives in fast-paced environments.</p><br></li><li><p>Technical &amp; Data Tools Proficiency - Advanced Excel/Google Sheets skills and experience working with dashboards and data visualization tools and operational/inventory systems</p><br></li><li><p>Ownership &amp; Communication Skills - Highly organized, proactive, and results-driven with strong communication and presentation skills, comfortable operating in high-growth and rapidly changing environments.</p><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>Role Summary</strong></p><br><br><p>Leads end-to-end operational performance across the Local Shops ecosystem, owning vendor compliance, store fulfillment, assortment quality, and Shopper Cost (CPO) efficiency. Drives day-to-day execution across ground operations, workforce optimization, and cross-functional alignment with all the key stakeholders. Builds scalable processes and high-performing teams to sustain a data-driven, continuously improving operations culture.&nbsp;</p><br><br><p><strong>What's on your plate?</strong></p><br><br><p>Own operational performance across the Local Shops ecosystem</p><br><br><ul><li><p>Lead the day-to-day execution of the ground Operations.</p><br><br></li><li><p>Vendor Performance, and Store Operations teams to ensure service quality, efficiency, and operational readiness across all vendors and stores.</p><br><br></li></ul><p>Own Shopper Cost (CPO) efficiency &amp; workforce optimization</p><br><br><ul><li><p>Take full ownership of shopper cost performance by driving initiatives that optimize staffing, scheduling, productivity, and workload distribution to continuously improve Cost per Order (CPO) while maintaining service quality.</p><br><br></li></ul><p>Lead assortment availability &amp; parity</p><br><br><p>Oversee end-to-end assortment governance including:</p><br><br><ul><li><p>Accurate assortment scanning and new SKU onboarding.</p><br><br></li><li><p>Promo and price parity across platforms.</p><br><br></li><li><p>SFTP data accuracy and stock feeds reliability.</p><br><br></li><li><p>Efficient manual stock update processes by ground teams.</p><br><br></li><li><p>Drive initiatives to achieve and sustain high availability and assortment quality.</p><br><br></li></ul><p>Drive vendor operational performance &amp; compliance</p><br><br><ul><li><p>Ensure strong monitoring of vendor performance, vendor monitoring rules, compensations, fraud prevention, and operational compliance to protect business performance and customer experience.</p><br><br></li></ul><p>Optimize store fulfillment &amp; preparation efficiency</p><br><br><ul><li><p>Lead initiatives that improve in-store workflows across picking, packing, checkout, and dispatching to ensure optimal order readiness time and smooth rider pickup flow.</p><br><br></li></ul><p>Own cross-functional alignment with Logistics &amp; Commercial teams</p><br><br><ul><li><p>Partner closely with Logistics, Commercial, Campaigns, and Marketing to ensure:</p><br><br></li><li><p>Logistics models and prep-time strategies are optimized.</p><br><br></li><li><p>Vendor Monitoring Rules are properly configured.</p><br><br></li><li><p>Operational risks are proactively mitigated before impacting performance or growth.</p><br><br></li></ul><p>Lead operational planning, launches &amp; risk management</p><br><br><ul><li><p>Act as the central coordination point for campaigns, launches, and operational initiatives, ensuring full readiness, risk identification, and timely execution across all stakeholders.</p><br><br></li></ul><p>Build scalable processes &amp; develop high-performing teams</p><br><br><ul><li><p>Drive continuous improvement, automation, and process simplification while coaching team leads and strengthening a high-performance, data-driven operations culture.</p><br><br></li></ul><br>What you need to be successful<br><p><strong>What Did We Order ?</strong></p><br><br><ul><li><p>Operational &amp; Analytical Excellence - Strong understanding of key operations KPIs with the ability to translate data into actionable initiatives and drive continuous process improvement.</p><br><br></li><li><p>Leadership &amp; Stakeholder Management - Proven ability to lead cross-functional teams, collaborate with multiple stakeholders, balance commercial and operational priorities, and manage risks effectively.</p><br><br></li><li><p>Planning, Prioritization &amp; Execution - Strong decision-making, workforce planning, and multitasking capabilities with the ability to manage multiple initiatives in fast-paced environments.</p><br><br></li><li><p>Technical &amp; Data Tools Proficiency - Advanced Excel/Google Sheets skills and experience working with dashboards and data visualization tools and operational/inventory systems</p><br><br></li><li><p>Ownership &amp; Communication Skills - Highly organized, proactive, and results-driven with strong communication and presentation skills, comfortable operating in high-growth and rapidly changing environments.</p><br><br></li></ul><br>Who we are<br><p>Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat's local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. </p><br><br><p>We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily. Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Technical Asset Manager <p>We are supporting a hospitality investment and asset management group in Oman with the appointment of a <strong>Technical Asset Manager</strong>.</p><br> <p>This is an excellent opportunity for a technical hospitality professional to join an owner-side asset management function and support the maintenance, condition, technical performance, and long-term value of a hotel portfolio.</p><br> <p><strong>Role Overview</strong></p><br> <p>The Technical Asset Manager will be responsible for planning, monitoring, and controlling maintenance, facilities operations, and technical asset management activities across operating hotel assets and shareholder properties.</p><br> <p>The role will work closely with hotel operators, General Managers, engineering teams, consultants, contractors, service providers, specialist vendors, and internal stakeholders to ensure that hotel assets are well maintained, compliant, cost-controlled, and aligned with ownership objectives.</p><br> <p>This is a portfolio-level technical asset management role. The successful candidate will support CAPEX planning, Property Improvement Plans, asset condition reviews, lifecycle maintenance planning, contractor performance, technical reporting, and operational readiness across existing assets, renovations, handovers, and hotel pre-opening or transition phases.</p><br> <p><strong>Key Responsibilities</strong></p><br> <ul> <li>Support the preparation of hotel CAPEX plans, Property Improvement Plans, and technical improvement priorities in coordination with operators, General Managers, engineering teams, consultants, and internal stakeholders.</li> <li>Conduct regular site visits and asset condition reviews to identify maintenance risks, asset deterioration, compliance gaps, and improvement requirements.</li> <li>Develop and monitor lifecycle maintenance plans to reduce reactive maintenance, extend asset life, and support long-term technical and capital planning.</li> <li>Review maintenance OPEX, CAPEX, renovation, and improvement budgets to ensure costs are realistic, controlled, and aligned with asset requirements.</li> <li>Track CAPEX, renovation, upgrade, and improvement works against approved budgets, timelines, scope, and quality standards.</li> <li>Work with hotel General Managers, operators, engineering teams, consultants, and contractors on maintenance projects, corrective works, renovations, and asset improvements.</li> <li>Ensure technical, safety, brand, operator, and asset condition standards are maintained during hotel operations, renovations, handovers, and pre-opening phases.</li> <li>Monitor contractor, consultant, vendor, and service provider performance against agreed scope, SLAs, safety requirements, quality standards, timelines, and cost controls.</li> <li>Monitor maintenance costs and technical performance to identify cost drivers, efficiency opportunities, service gaps, and required corrective actions.</li> <li>Ensure compliance with local regulations, HSE standards, statutory requirements, and internal policies across maintenance, technical, project, and facilities-related activities.</li> <li>Prepare regular technical asset reports covering property condition, maintenance risks, CAPEX progress, contractor performance, compliance matters, and recommended action plans.</li> <li>Support hotel pre-opening, handover, and transition activities by coordinating with development teams, operators, consultants, contractors, and internal stakeholders to ensure technical readiness and smooth transition into operations.</li> </ul> <p><strong>Required Experience</strong></p><br> <ul> <li>Bachelor's degree in Engineering, preferably Mechanical, Electrical, Civil, Facilities Management, or another relevant technical discipline.</li> <li>6–10 years of relevant experience in hotel engineering, technical asset management, facilities management, maintenance planning, project coordination, or owner-side asset operations.</li> <li>Proven exposure to hotel operations, multi-asset portfolios, CAPEX planning, Property Improvement Plans, contractor management, and asset condition reviews.</li> <li>Strong technical understanding of hotel engineering, building systems, maintenance standards, asset condition assessment, and lifecycle planning.</li> <li>Experience reviewing and monitoring OPEX, CAPEX, renovation, upgrade, and property improvement works.</li> <li>Strong understanding of HSE standards, statutory compliance, technical standards, and contractor management requirements.</li> <li>Strong project and stakeholder management skills, with the ability to work effectively with hotel operators, General Managers, engineering teams, consultants, contractors, vendors, and internal teams.</li> <li>Hands-on and execution-oriented approach, with strong cost awareness, attention to detail, and the ability to manage multiple hotel assets, urgent maintenance matters, and CAPEX works.</li> <li>Professional certifications such as PMP, CFM, FMP, hospitality engineering, asset management, or equivalent would be an advantage.</li> </ul> <br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are supporting a hospitality investment and asset management group in Oman with the appointment of a Technical Asset Manager . This is an excellent opportunity for a technical hospitality professional to join an owner-side asset management function and support the maintenance, condition, technical performance, and long-term value of a hotel portfolio. Role Overview The Technical Asset Manager will be responsible for planning, monitoring, and controlling maintenance, facilities operations, and technical asset management activities across operating hotel assets and shareholder properties. The role will work closely with hotel operators, General Managers, engineering teams, consultants, contractors, service providers, specialist vendors, and internal stakeholders to ensure that hotel assets are well maintained, compliant, cost-controlled, and aligned with ownership objectives. This is a portfolio-level technical asset management role. The successful candidate will support CAPEX planning, Property Improvement Plans, asset condition reviews, lifecycle maintenance planning, contractor performance, technical reporting, and operational readiness across existing assets, renovations, handovers, and hotel pre-opening or transition phases.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Engineering, preferably Mechanical, Electrical, Civil, Facilities Management, or another relevant technical discipline.</p><p>6 10 years of relevant experience in hotel engineering, technical asset management, facilities management, maintenance planning, project coordination, or owner-side asset operations.</p><p>Proven exposure to hotel operations, multi-asset portfolios, CAPEX planning, Property Improvement Plans, contractor management, and asset condition reviews.</p><p>Strong technical understanding of hotel engineering, building systems, maintenance standards, asset condition assessment, and lifecycle planning.</p><p>Experience reviewing and monitoring OPEX, CAPEX, renovation, upgrade, and property improvement works.</p><p>Strong understanding of HSE standards, statutory compliance, technical standards, and contractor management requirements.</p><p>Strong project and stakeholder management skills, with the ability to work effectively with hotel operators, General Managers, engineering teams, consultants, contractors, vendors, and internal teams.</p><p>Hands-on and execution-oriented approach, with strong cost awareness, attention to detail, and the ability to manage multiple hotel assets, urgent maintenance matters, and CAPEX works.</p><p>Professional certifications such as PMP, CFM, FMP, hospitality engineering, asset management, or equivalent would be an advantage.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>Role Summary</strong></p><br><br><p>Manage and improve local Local Shops operations through vendor management, optimising processes &amp; best practices as well as developing a strong local operations team. Key focus is to drive operational efficiency to support sales and growth locally.</p><br><br><p><strong>What's on your plate?</strong></p><br><br><ul><li><p>Accountable for local Local Shops operational performance including both commercial &amp; operational KPI's.</p><br><br></li><li><p>Accountable for 3PL procurement including performance analysis and monthly invoices.</p><br><br></li><li><p>Accountable for picker performance UTR and hygiene as well as attendance.</p><br><br></li><li><p>In charge of local content team including scanning stores and menu discrepancies as per OKRs given.</p><br><br></li><li><p>Work with Head of Local Shops to shape the strategy/plan to achieve targets, ensuring regular reviews and pre-prioritisation.</p><br><br></li><li><p>Create and maintain a strong partnership with the Sales team; collaborate on strategy, priorities and opportunities.</p><br><br></li><li><p>Work with Regional Ops team to be the local market ops stakeholder; highlight opportunities, gain support and share any local initiatives.</p><br><br></li><li><p>Work closely with key accounts on performance, opportunities and leverage relationship to build local market insights.</p><br><br></li><li><p>Scope and deliver local initiatives to improve ops metrics quantified with data analysis.</p><br><br></li><li><p>Drives the team to deliver consistent results &amp; improvements across all Local Shops verticals.</p><br><br></li><li><p>Consistently reviews performance, highlighting successes and areas of improvements supported by a target action plan.</p><br><br></li><li><p>Expert in local operational process/procedures, continually evaluating, simplifying, removing non-value adding tasks and auditing compliance.</p><br><br></li><li><p>Ability to think outside of the box, innovate where product/processes are not available and challenge ways of working.</p><br><br></li><li><p>Leads by example and provides in-depth training to the team.</p><br><br></li><li><p>Drive team focuses on objectives and goals by building a cohesive team that drives results through maximum efficiency.</p><br><br></li><li><p>Share best practices, successful initiatives with our markets to support.</p><br><br></li></ul><br>What you need to be successful<br><p><strong>What did we order?</strong></p><br><br><ul><li><p>3 plus years operational experience in Grocery operations or food/tech business.</p><br><br></li><li><p>Strong operational experience, local expertise desirable.</p><br><br></li><li><p>Direct Line management experience.</p><br><br></li><li><p>Ability to build relationships, motivate peers and manage upwards.</p><br><br></li><li><p>Ability to build relationships, motivate peers and manage upwards.</p><br><br></li><li><p>Strong collaborator with the ability to build relationships, influence and communicate effectively.</p><br><br></li><li><p>Ability to manage upwards and influence regionally.</p><br><br></li><li><p>Personable and empathic approach to ways of working.</p><br><br></li><li><p>Present complexities in a simple and compelling way to stakeholders; problem, impact, root cause of problem (data) and resolution.</p><br><br></li></ul><br>Who we are<br><p>Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat's local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. </p><br><br><p>We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily. Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.</p><br><br> <br><br> </div>

<p>The Hotel Manager is the General Manager's principal operational partner, responsible for driving operational excellence, financial performance, exceptional guest experiences, and colleague engagement across all areas of the hotel. This role provides strategic and operational leadership across all divisions, with particular expertise in luxury Food &amp; Beverage operations to enhance the hotel's reputation as a leading dining and hospitality destination. The Hotel Manager assumes full responsibility for the hotel in the absence of the General Manager and plays a key role in achieving the hotel's business objectives, maintaining Mandarin Oriental brand standards, and fostering a culture of service excellence, accountability, and continuous improvement.</p><p>Supporting the General Manager</p><ul><li>Support the General Manager in translating the hotel's strategic objectives into effective operational execution.</li><li>Assume full responsibility for the overall hotel operation in the absence of the General Manager.</li><li>Contribute to the development and implementation of operational, commercial, and promotional initiatives that maximise guest satisfaction and business performance.</li><li>Provide strategic operational oversight across all hotel divisions to ensure alignment with business objectives and luxury brand standards.</li><li>Support the General Manager in maintaining effective relationships with ownership representatives, corporate leadership, and key external stakeholders.</li><li>Leverage extensive Food &amp; Beverage expertise to oversee dining concepts, service quality, revenue generation, and guest experience across all outlets.</li></ul><p>Operational Leadership</p><ul><li>Lead and support Division Heads in delivering exceptional operational, financial, and service performance.</li><li>Develop annual operating budgets and Capital Expenditure plans in partnership with Division Heads and the Director of Finance.</li><li>Monitor business performance through Profit &amp; Loss analysis, RevPAR, rooms yield, GOP, guest satisfaction metrics, and other key performance indicators, implementing corrective action where required.</li><li>Champion a culture of personalised luxury service by reviewing guest feedback, resolving service recovery opportunities, and driving continuous improvement initiatives.</li><li>Maintain a visible leadership presence throughout the resort by engaging with guests and colleagues and ensuring exceptional standards across guestrooms, public areas, Food &amp; Beverage outlets, kitchens, back-of-house facilities, the beach, retail areas, and all guest-facing spaces.</li><li>Conduct regular inspections of hotel facilities to ensure presentation, maintenance, cleanliness, safety, and operational standards are consistently maintained.</li><li>Promote accountability, operational efficiency, innovation, and collaboration across all departments.</li><li>Ensure successful preparation for and execution of all quality, brand, hygiene, and regulatory audits, including Forbes, LQA, Environmental Health, and corporate compliance assessments.</li></ul><p>Food &amp; Beverage Oversight</p><ul><li>Provide executive oversight for all Food &amp; Beverage operations, ensuring service excellence, profitability, and alignment with Mandarin Oriental luxury standards.</li><li>Partner closely with the Executive Chef, Director of Food &amp; Beverage, and outlet leaders to deliver innovative culinary concepts and memorable dining experiences.</li><li>Drive outlet performance through menu engineering, pricing strategies, promotions, beverage programmes, and upselling initiatives.</li><li>Monitor revenue, profitability, average cheque, covers, guest satisfaction, and operational efficiencies, implementing improvement plans where required.</li><li>Identify opportunities to strengthen market positioning and establish the hotel as a premier dining destination within Muscat.</li><li>Ensure compliance with all food safety, hygiene, and quality assurance standards.</li><li>Develop and mentor operational leaders, building a strong succession pipeline and high-performance culture.</li></ul><p>Safe, Sound &amp; Sustainable by Mandarin Oriental</p><ul><li>Lead the annual Safe, Sound &amp; Sustainable audit and ensure full compliance with corporate standards.</li><li>Chair the monthly Risk Management Committee and oversee the implementation of all health, safety, security, and sustainability initiatives.</li><li>Promote continuous improvement in environmental performance while maintaining a safe, healthy, and secure environment for guests and colleagues.</li></ul><p>Financial Leadership</p><ul><li>Partner with the Director of Finance to prepare and execute the annual budget, financial forecasts, and business plans.</li><li>Monitor labour productivity, departmental expenses, and operational costs to ensure financial objectives are achieved while maintaining luxury service standards.</li><li>Conduct regular financial reviews with operational leaders and promote commercial awareness throughout the management team.</li><li>Ensure operational decisions support approved budgets, owner expectations, and the hotel's financial strategy.</li><li>Identify and implement new revenue opportunities across Rooms, Food &amp; Beverage, Events, Spa, memberships, and ancillary business streams.</li><li>Work closely with the Commercial team to optimise market positioning, business mix, and revenue generation opportunities.</li></ul><p>People &amp; Culture</p><ul><li>Partner with the People &amp; Culture team to attract, develop, engage, and retain high-performing colleagues.</li><li>Support workforce planning, productivity initiatives, and labour cost management while maintaining appropriate staffing levels.</li><li>Ensure performance appraisals, coaching, and development plans are completed to strengthen leadership capability.</li><li>Foster an inclusive, collaborative, and high-performance culture built on accountability, engagement, and open communication.</li><li>Champion succession planning and leadership development across all operational departments.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 10 15 years' experience within luxury hotels or resorts.</li><li>Significant experience as a Director of Food &amp; Beverage, Executive Assistant Manager (F&amp;B), Resort Manager, Hotel Manager, or an equivalent senior operational leadership role.</li><li>Demonstrated success managing complex Food &amp; Beverage operations within internationally recognised luxury hotels or resorts.</li><li>Strong commercial acumen with a proven track record of improving revenue, profitability, GOP, RevPAR, and guest satisfaction.</li><li>Experience in developing and positioning innovative Food &amp; Beverage concepts.</li><li>Exceptional leadership, communication, coaching, and stakeholder management skills.</li><li>Experience working with internationally recognised luxury hospitality brands is highly desirable.</li><li>Leadership Competencies: Strategic and commercially focused. Passion for luxury hospitality and guest experience. Inspirational and collaborative leader. Strong financial and operational acumen. Excellent decision-making and problem-solving skills. High level of integrity and accountability. Effective communicator with strong stakeholder management capabilities. Ability to lead change and drive continuous improvement. Committed to developing people and building high-performing teams.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p>To position the brand website as the priority channel of electronic distribution, and to optimize the hotel s overall digital presence.</p> <ul> <li>Ensuring accuracy of the property content and presentation on the brand and GHA websites, as well as third party portals, directories and websites where the hotel is listed and/or distributes inventory.</li> <li>Report, analyse and act upon the Kempinski website statistics (using brand key performance indicators);</li> <li>Assist in reaching the targeted website sales and distribution goals.</li> <li>Ensuring consistent brand delivery through social and digital channels. Supporting the brand s channel and distribution strategy.</li> <li>Ensure website content (picture and text) is always up to date in all languages available, according to the corporate standards, and as per the CMS guidelines (on Kempinski.com and gha.com)</li> <li>Ensure mobile website (m.kempinski.com) is properly updated</li> <li>Monitor and assist the Revenue Manager/Director in ensuring rate parity throughout all electronic distribution channels.</li> <li>Liaise with the corporate office for deploying website enhancements and functionality upgrades.</li> <li>Review and maintain rate and room type descriptions in OWS (e.g. translations, images, etc.) in coordination with the Revenue Director/Manager.</li> <li>Support and liaise with various departments to ensure optimal content delivery (PR, F&amp;B, Marketing, Sales).</li> <li>Create and implement promotional content for special offers and packages, in coordination with the hotel s Marketing and Revenue Managers.</li> <li>Ensure that Local Experiences are published on gha.com</li> <li>Review the ranking of the hotel website on search engines, and update the hotel website with relevant search terms and adequate keyword frequency to ensure that the hotel website gets the best possible natural page rank in the languages available.</li> <li>Update and optimize meta descriptions and tags.</li> <li>Analyze budget investment vs ROI for corporate SEO activities.</li> <li>Prepare and send, with regular frequency, corporate Email Newsletters to all qualified guests/individuals that have subscribed to receive the hotel e-newsletter.</li> <li>Ensure emails are in line with the strategy and corporate guidelines (i.e. Corporate Identity, preferred vendors and systems).</li> <li>Analyze email productivity and profile segmentation</li> <li>Assist Revenue Directors/Managers in optimizing up sell messaging during guest reservation cycle.</li> <li>Update and manage the hotel representation and social media channels as per corporate policies and guidelines.</li> <li>Ensure proper monitoring and active response of the hotel s social media presentation and online reputation management tool, maintaining consistent representation of the brand.</li> <li>Develop and implement e-marketing initiatives for the hotel key feeder markets to increase the number of qualified visitors to the hotel website thus increasing revenues and conversion.</li> <li>Monitor and report brand name hijacking that dilutes direct web revenues.</li> <li>Establish and implement the hotel s annual advertising plan for all digital channels</li> <li>Assist on matters related to creative and media planning for PPC and display campaigns.</li> <li>Ensure brand and marketing messages on electronic channels are consistent with overall marketing activities (i.e. special promotions/offers etc.)</li> <li>Review and monitor your hotel s primary competition set on a regular basis online and ensure/maintain competitiveness and web appeal .</li> <li>Ensure the picture quality loaded on all brand and 3rd party web sites and social media are according to the corporate identity guidelines.</li> <li>Identify signature shots representing both, the hotel and the brand.</li> <li>Analyze the website user behavior, site performance, source of referrals, etc; and act accordingly</li> <li>Analyze the website production (bookings) reports available from website statistical package and/or from the hotel s Opera property management system.</li> <li>Provide monthly reports on website KPI to the management team of the hotel and the regional and corporate offices, including brand web contribution as % of rooms revenues.</li> <li>Participate in mandatory corporate web related trainings offered and brief the respective heads of department where necessary.</li> </ul> </div> <div> <ul> <li>Content Management System</li> <li>A minimum of 2 years experience in Web &amp; electronic Distribution.</li> <li>A proven track record of increasing traffic of a hotel website.</li> <li>Experience with web reports</li> <li>Good Keyboard skills and proven working knowledge of Microsoft Office to include MSWord, MSExcel and MSPowerpoint.</li> </ul> </div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A minimum of 2 years experience in Web &amp; electronic Distribution.</li><li>A proven track record of increasing traffic of a hotel website.</li><li>Experience with web reports</li><li>Good Keyboard skills and proven working knowledge of Microsoft Office to include MSWord, MSExcel and MSPowerpoint.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p>To position the brand website as the priority channel of electronic distribution, and to optimize the hotel s overall digital presence.</p> <ul> <li>Ensuring accuracy of the property content and presentation on the brand and GHA websites, as well as third party portals, directories and websites where the hotel is listed and/or distributes inventory.</li> <li>Report, analyse and act upon the Kempinski website statistics (using brand key performance indicators);</li> <li>Assist in reaching the targeted website sales and distribution goals.</li> <li>Ensuring consistent brand delivery through social and digital channels. Supporting the brand s channel and distribution strategy.</li> <li>Ensure website content (picture and text) is always up to date in all languages available, according to the corporate standards, and as per the CMS guidelines (on Kempinski.com and gha.com)</li> <li>Ensure mobile website (m.kempinski.com) is properly updated</li> <li>Monitor and assist the Revenue Manager/Director in ensuring rate parity throughout all electronic distribution channels.</li> <li>Liaise with the corporate office for deploying website enhancements and functionality upgrades.</li> <li>Review and maintain rate and room type descriptions in OWS (e.g. translations, images, etc.) in coordination with the Revenue Director/Manager.</li> <li>Support and liaise with various departments to ensure optimal content delivery (PR, F&amp;B, Marketing, Sales).</li> <li>Create and implement promotional content for special offers and packages, in coordination with the hotel s Marketing and Revenue Managers.</li> <li>Ensure that Local Experiences are published on gha.com</li> <li>Review the ranking of the hotel website on search engines, and update the hotel website with relevant search terms and adequate keyword frequency to ensure that the hotel website gets the best possible natural page rank in the languages available.</li> <li>Update and optimize meta descriptions and tags.</li> <li>Analyze budget investment vs ROI for corporate SEO activities.</li> <li>Prepare and send, with regular frequency, corporate Email Newsletters to all qualified guests/individuals that have subscribed to receive the hotel e-newsletter.</li> <li>Ensure emails are in line with the strategy and corporate guidelines (i.e. Corporate Identity, preferred vendors and systems).</li> <li>Analyze email productivity and profile segmentation</li> <li>Assist Revenue Directors/Managers in optimizing up sell messaging during guest reservation cycle.</li> <li>Update and manage the hotel representation and social media channels as per corporate policies and guidelines.</li> <li>Ensure proper monitoring and active response of the hotel s social media presentation and online reputation management tool, maintaining consistent representation of the brand.</li> <li>Develop and implement e-marketing initiatives for the hotel key feeder markets to increase the number of qualified visitors to the hotel website thus increasing revenues and conversion.</li> <li>Monitor and report brand name hijacking that dilutes direct web revenues.</li> <li>Establish and implement the hotel s annual advertising plan for all digital channels</li> <li>Assist on matters related to creative and media planning for PPC and display campaigns.</li> <li>Ensure brand and marketing messages on electronic channels are consistent with overall marketing activities (i.e. special promotions/offers etc.)</li> <li>Review and monitor your hotel s primary competition set on a regular basis online and ensure/maintain competitiveness and web appeal .</li> <li>Ensure the picture quality loaded on all brand and 3rd party web sites and social media are according to the corporate identity guidelines.</li> <li>Identify signature shots representing both, the hotel and the brand.</li> <li>Analyze the website user behavior, site performance, source of referrals, etc; and act accordingly</li> <li>Analyze the website production (bookings) reports available from website statistical package and/or from the hotel s Opera property management system.</li> <li>Provide monthly reports on website KPI to the management team of the hotel and the regional and corporate offices, including brand web contribution as % of rooms revenues.</li> <li>Participate in mandatory corporate web related trainings offered and brief the respective heads of department where necessary.</li> </ul> </div> <div> <ul> <li>Content Management System</li> <li>A minimum of 2 years experience in Web &amp; electronic Distribution.</li> <li>A proven track record of increasing traffic of a hotel website.</li> <li>Experience with web reports</li> <li>Good Keyboard skills and proven working knowledge of Microsoft Office to include MSWord, MSExcel and MSPowerpoint.</li> </ul> </div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A minimum of 2 years experience in Web &amp; electronic Distribution.</li><li>A proven track record of increasing traffic of a hotel website.</li><li>Experience with web reports</li><li>Good Keyboard skills and proven working knowledge of Microsoft Office to include MSWord, MSExcel and MSPowerpoint.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job Title: </strong>Divisional Manager – Archimedes Marine Engg &amp; Contracting LLC (AMEC)</p><p><strong>Company:</strong> Archimedes Marine Engg &amp; Contracting LLC (AMEC)<br><strong>Location:</strong> Muscat, Oman<br><strong>Reporting to:</strong> General Manager – Marine &amp; AMEC</p><p><strong>Company Overview:</strong>&nbsp;</p><br><p>The Archimedes Marine Engineering Company (AMEC), a part of the KR Marine vertical, focuses on Engineering, Procurement, and Construction (EPC) of fishing harbors, jetties, marinas, and port infrastructure across Oman. Briefly,</p><ul><li><p>Infrastructure and construction- commercial ports</p></li><li><p>&nbsp;Infrastructure and construction- Fishery harbours</p></li><li><p>&nbsp;Marina Construction</p></li><li><p>&nbsp;Coastal protection works</p></li><li><p>&nbsp;Sea water Intake systems</p></li><li><p>&nbsp;Berthing Facilities</p></li></ul><p><strong>Position Overview: </strong>The Divisional Manager (DM) will assist in managing and monitoring the overall construction management, financial performance of the projects, and timely delivery of the project. The role requires a technically proficient and business-oriented Marine or coastal engineering professional capable of leading multidisciplinary teams, ensuring project excellence, and driving profitability while upholding safety, quality, and compliance standards.</p><p><strong>Key Responsibilities:</strong></p><p><strong>1. Profit &amp; Loss Management:</strong></p><ul><li><p>Manage divisional budgets, financial targets, and profitability in alignment with organizational goals.</p></li><li><p>Monitor cost control, pricing strategies, and cash flow performance across projects.</p></li><li><p>Ensure effective allocation of resources and optimization of operational efficiency.</p></li><li><p>Support business development initiatives, tendering and revenue growth plan through new opportunities.</p></li></ul><br><br><p><strong>2. Leadership and Project Management</strong></p><p><strong>&nbsp;</strong></p><ul><li><p>Lead, supervise and assist project managers, engineers, and technical teams across multiple marine construction projects.</p></li><li><p>Oversee end-to-end project execution — from planning and procurement to delivery and handover.</p></li><li><p>Ensure projects are completed on time, within scope, and in accordance with safety and quality standards.</p></li><li><p>Drive operational excellence through structured planning, monitoring, and performance evaluation.</p></li></ul><p><strong>3. Strategic Planning and Execution</strong></p><ul><li><p>Assist in developing and implementing strategic growth plans for the division.</p></li><li><p>Identify emerging markets, new technologies, and service opportunities in the marine infrastructure sectors.</p></li><li><p>Support bid strategy, tender preparation, and negotiation for major projects.</p></li><li><p>Align divisional goals with KR’s long-term business objectives.</p></li></ul><p><strong>4. Departmental Oversight and Governance</strong></p><p><strong>&nbsp;</strong></p><ul><li><p>Ensure adherence to company policies, safety protocols, and statutory regulations.</p></li><li><p>Oversee the implementation of quality management, HSE systems, and compliance frameworks.</p></li><li><p>Monitor manpower deployment, equipment utilization, and subcontractor performance.</p></li><li><p>Promote a culture of safety, integrity, and teamwork across all operational levels.</p></li></ul><p><strong>5. Reporting, Stakeholder Management, and Communication</strong></p><p><strong>&nbsp;</strong></p><ul><li><p>Provide timely and accurate management reports on operational, financial, and project performance.</p></li><li><p>Coordinate with internal departments (Finance, HR, Procurement, etc.) for smooth divisional functioning.</p></li><li><p>Build and maintain strong relationships with clients, consultants, classification societies, and government agencies.</p></li><li><p>Represent the division in client meetings, project reviews, and management discussions.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><p><strong>Qualifications and Experience</strong></p><ul><li><p><strong>Education: Bachelor’s Degree in Civil Engineering (Master’s Degree preferred).</strong></p></li><li><p><strong>Experience: Minimum 20 years of progressive experience in Marine infrastructure projects.</strong></p></li><li><p><strong>Having experience as Project Manager for minimum of 2 Breakwater projects each with the value of USD 30.0M.</strong></p></li><li><p><strong>Minimum 5 years of experience with corporate office managing the financial aspects of the the projects as well as the company.</strong></p></li><li><p>Proven experience in managing large-scale marine projects and multidisciplinary teams.</p></li><li><p><strong>Sound understanding of project costing, contract management, and financial acumen including P&amp;L of the projects as well as company.</strong></p></li><li><p>Familiarity with Omani and GCC marine project standards and regulatory requirements.</p></li><li><p>Having knowledge on managing Marine assets including offshore vessel’s registration, classification and Insurance requirements and compliance.&nbsp;</p></li></ul><p><strong>Core Competencies</strong></p><ul><li><p>Strong leadership and team management skills.</p></li><li><p>Client and Consultant management skills.</p></li><li><p>Excellent planning, analytical, and decision-making abilities.</p></li><li><p>High level of technical competence in marine engineering and construction.</p></li><li><p>Strong commercial awareness and negotiation capability.</p></li><li><p>Effective communication and interpersonal skills.</p></li><li><p>Commitment to quality, safety, and sustainability.</p></li></ul><br><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>Job description</strong> </p> <p> <strong>1. Job Purpose</strong> </p> <p>Category Manager is responsible for developing and implementing the product Category strategy for all categories of products to ensure that our brand, culture, essence, and uniqueness is clearly communicated, understood and consistent across all activities through Brand Category Engagement and promotion activities.</p> <p>The incumbent will also take ownership of the Brand, managing it from both a customer and an internal perspective. In addition, the incumbent will act as the Brand Champion to ensure that the brand is represented in the correct way across the business visually, verbally, and attitudinally.</p> <p> <strong>2. Main Tasks &amp; Accountabilities</strong> </p> <p> <strong>Category Management </strong> </p> <ul> <li>Representing Product Category by demonstrating passion and an in-depth knowledge of the product Categories and the business.</li> <li>Providing outstanding customer service for category and other areas.</li> <li>Creating a strong visual impact for the Brand by creating displays, whilst maintaining the Brand s image and style.</li> <li>Actioning instructions from the Branding Manager, for example floor layout changes and promotions, and keeping up to date via newsletters and emails.</li> <li>Keeping the Management informed about Brand communications.</li> <li>Understand how to maximize sales and profit on the Brand.</li> <li>Maintaining the Brand high retail standards to model store standards and implement an effective replenishing system.</li> <li>Developing the Brand support team to their full potential with the use of competency guidelines.</li> <li>Maintaining a positive business partner relationship with the Brand contacts.</li> <li>May gain key holding and duty management responsibilities.</li> </ul> <p> <strong>Marketing Plan</strong> </p> <ul> <li>Assist in Internal Control Evaluations and Internal/External Audits by preparing required information/documentation.</li> <li>Assisting Branding Manager in developing a master marketing plan for category annually and quarterly. </li> <li>Work closely with sales and appointed agency in developing a master marketing plan for Dairy Category including for communication, advertisement, and promotional events.</li> </ul> <p> <strong>Branding and Marketing Support </strong> </p> <ul> <li>Managing, supporting, and supervising sales dept. and PR agency with all needed information.</li> <li>Assisting Branding Manager in the category s day-to-day marketing tasks.</li> </ul> <p> <strong>PR Agency </strong> </p> <ul> <li>Ensure quality and on-time support given from PR Agency to Sales Dept.</li> <li>Work closely with Sales Department appointed PR Agency and suppliers to ensure proper alignment.</li> </ul> <p> <strong>Promotional Content &amp; Monthly Calendar </strong> </p> <ul> <li>Proposing a mix of informative, engagement, enhancement, and promotional content.</li> <li>Developing monthly category communication calendar for social media platforms and printed media.</li> </ul> <p> <strong>Marketing Mix </strong> </p> <ul> <li>Working closely with Sales team in developing a mix of store-level category communication across the markets.</li> <li>Ensure proper execution of trade marketing activities such as POSM, Sampling, Visibility Initiatives etc.</li> </ul> <p> <strong>Monthly Reporting</strong> </p> <ul> <li>Develop plans to ensure market share sensibility and growth.</li> <li>Run category monthly market share analyses for the category on monthly basis.</li> </ul> <p> <strong>Launching of Products </strong> </p> <ul> <li>Assisting Products Development Department. in products name, label concept, taste, etc.</li> <li>Executing launching plan in coordination with Sales Dept.</li> <li>Leading launching of new products within the category.</li> <li>Performs all other tasks and activities as assigned.</li> </ul> <p> <strong>People management and reporting responsibilities </strong> </p> <p> Produce end of month departmental report, on time, and as required by the management.</p> <p> Ensure accurate and up to date, daily, weekly, monthly records for accounts payable as required by the management. </p> <p> Help others in the team if needed; Support relief staff in their duties </p> <p> </p> <p> <strong>Quality, Health, Safety, Security &amp; Environment </strong> </p> <p> Responsible and be in alignment with the safety rules and procedures as per MAZOON QHSE Policy.</p> <p> Ensure all relevant quality, health, security, safety, and environmental policies, procedures and controls are adhered to so that employee safety, legislative compliance, delivery of high-quality service and a responsible environmental attitude can be guaranteed.</p> <p> Ensure that incidents and hazards are reported in a timely manner and reduce consumption of natural resources to assist in protecting the environment and ensuring a healthy and safe work environment.</p> <p> </p> <p> <strong>Be a Team Player </strong> </p> <p> </p> <p> Effective communication within and outside the team.</p> <p> Create a supportive environment for the team members.</p> <p> Contribute to the team, letting others know information that may be useful or important.</p> <p> Help to create a fun, supportive work environment.</p> <p> <strong>3. Main Contacts and Working Relationships</strong> </p> <p> <strong>Internal </strong> All Department Heads and Line Managers.</p> <p> <strong>External </strong> Stakeholders, customers, agencies etc.</p> <p> <strong>4. Person Specification (Qualifications, Knowledge &amp; Experience) </strong> </p> <p> <strong>Education Level</strong> Minimum Requirement </p> <p>Bachelor s degree in (Sales/Marketing/Advertising.</p> <p> <strong>Professional Qualifications</strong> </p> <p>CIM Professional Postgraduate Diploma in Marketing (DipM) or other qualifications from internationally recognized institutions like Chartered Institute of Marketing (CIM), Institute of Direct Marketing (IDM), Institute of Sales and Marketing Management (ISMM), Communication Advertising and Marketing Education Foundation (CAM).</p> <p>Possess a valid driver s license</p> <p> <strong>Work Experience </strong> </p> <p>10 years' experience in similer industry </p> <p>Strong understanding of the Middle East and African markets</p></div></section>