وظائف عن بعد في سلطنة عمان

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Ingénieur-e Electronique - Conception et support au flux F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Concevoir une électronique performante est un défi technique. Garantir qu'elle reste fiable, disponible et évolutive pendant plusieurs décennies est un défi d'ingénierie. Chez Safran Electronics &amp; Defense, c'est votre quotidien.<br>Au sein de l'Unité d'Ingénierie Électronique, vous rejoignez une équipe qui développe et fait évoluer des équipements embarqués au cœur de systèmes exigeants. Vos réalisations contribuent directement à des programmes stratégiques où la maîtrise des technologies électroniques constitue un enjeu majeur de souveraineté technologique et de supériorité opérationnelle.<br>Votre rôle ne s'arrête pas à la conception d'une carte électronique. Vous accompagnez les produits tout au long de leur cycle de vie afin qu'ils répondent durablement aux exigences de performance, de robustesse et de disponibilité.<br>À ce titre, vous serez amené(e) à :<br>• Concevoir, développer et valider des cartes électroniques analogiques, numériques ou mixtes.<br>• Participer aux choix d'architecture, de composants et aux arbitrages techniques en intégrant les contraintes de performances, de coût, d'industrialisation et de pérennité.<br>• Accompagner les équipes de production dans la résolution de problématiques techniques et contribuer à l'amélioration continue des équipements.<br>• Conduire les analyses de défaillance, identifier les causes racines et définir des solutions pérennes.<br>• Anticiper et traiter les obsolescences afin de garantir la disponibilité des équipements sur le long terme.<br>• Proposer des évolutions techniques répondant aux besoins opérationnels, qu'il s'agisse d'améliorer la fiabilité, les performances ou la maintenabilité des systèmes.<br>Vous évoluerez au cœur d'un environnement fortement collaboratif, en interaction quotidienne avec les équipes logicielles, FPGA, mécaniques, essais, qualité, industrialisation, achats ainsi nos partenaires industriels. Cette transversalité vous permettra d'acquérir une vision globale des systèmes et d'influencer les choix techniques à chaque étape de leur cycle de vie.<br>Chez Safran Electronics &amp; Defense, chaque décision technique a un impact concret : permettre à des équipements critiques de remplir leur mission aujourd'hui, demain et pendant de nombreuses années.</p><br><br><p>Vous ne concevrez pas uniquement des cartes électroniques : vous contribuerez également à leur amélioration tout au long de leur cycle de vie, avec un impact concret sur les performances, la fiabilité et la satisfaction des utilisateurs.<br>En rejoignant Safran Electronics &amp; Defense, vous bénéficierez de :<br>• de projets technologiques de pointe, contribuant directement à la souveraineté française et européenne ;<br>• d'un métier proche du terrain, où chaque innovation technique améliore durablement les performances et la disponibilité des systèmes ;<br>• d'une collaboration quotidienne avec des experts en électronique, logiciel, FPGA, mécanique, essais, qualité, industrialisation et achats ;<br>• d'un environnement qui valorise l'autonomie, l'initiative et le développement de l'expertise ;<br>• d'un parcours d'intégration personnalisé, de formations continues et de nombreuses perspectives d'évolution vers l'expertise, l'architecture ou le pilotage technique ;<br>• d'un package attractif : rémunération compétitive, intéressement, participation, avantages Groupe et télétravail selon le poste.<br>Rejoindre Safran Electronics &amp; Defense, c'est mettre votre savoir-faire au service de systèmes exigeants, essentiels à la réussite des missions de nos clients aujourd'hui et demain.</p><br><br><p>Diplômé(e) d'une école d'ingénieur ou titulaire d'un Bac+5 en électronique, vous justifiez au minimum de 3 à 10 ans d'expérience en conception électronique, idéalement acquise dans un environnement exigeant (aéronautique, défense, spatial, ferroviaire, automobile, médical ou industrie de haute technologie).<br>Vous disposez de solides compétences en conception et validation de cartes électroniques et souhaitez évoluer dans un environnement où votre expertise contribue aussi bien au développement de nouveaux équipements qu'à l'amélioration continue de produits en service.<br>Vous avez développé une expérience dans plusieurs des domaines suivants :<br>• Conception électronique analogique, numérique ou de puissance.<br>• Validation et mise au point d'équipements électroniques.<br>• Analyses de défaillance et recherche de causes racines.<br>• Gestion des obsolescences et évolutions de conception.<br>• Support technique à la production ou à l'industrialisation.<br>Curieux(se), rigoureux(se) et pragmatique, vous appréciez autant concevoir de nouvelles solutions que résoudre des problématiques techniques complexes. Vous aimez travailler avec des métiers variés, confronter vos idées et voir l'impact concret de vos choix sur les performances et la pérennité des produits.</p><br><br><br> </div>

<p><h4>About the role</h4> <p>We’re hiring for our client, a growing U.S.-based company, seeking a Customer Operations Specialist to take ownership of contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio.</p> <p>This is an execution-heavy, ownership-driven operations role – not passive administrative work.</p> <h4>You will:</h4> <ul> <li>Own contract data and contract execution workflows</li> <li>Drive contract completion through daily outreach and follow-ups</li> <li>Maintain CRM accuracy and reporting integrity</li> <li>Ensure contracts align with billing and recurring revenue operations</li> </ul> <p>This role is ideal for someone who thrives in structured, high-volume, detail-oriented environments and follows through relentlessly until tasks are completed.</p> <h4>What you’ll own</h4> <strong>Contract ownership & accuracy</strong><br> <ul> <li>Own customer contracts from initiation through execution</li> <li>Maintain a single source of truth for: <ul> <li>Contract status</li> <li>Contract terms</li> <li>Coverage and account details</li> </ul> </li> <li>Ensure all records are: <ul> <li>Accurate</li> <li>Complete</li> <li>Audit-ready</li> </ul> </li> <li>Maintain structured document storage and organization</li> </ul> <strong>Contract tracking & data management</strong><br> <ul> <li>Maintain master tracking sheets using: <ul> <li>Google Sheets</li> <li>Microsoft Excel</li> </ul> </li> <li>Track: <ul> <li>Renewal dates</li> <li>Contract durations</li> <li>Special terms</li> <li>Account status</li> </ul> </li> <li>Clean and remove inactive accounts</li> <li>Prepare contract data for CRM accuracy within Salesforce</li> </ul> <strong>Contract outreach & execution</strong><br> <ul> <li>Identify customers without signed contracts</li> <li>Conduct high-volume outbound outreach via: <ul> <li>Email</li> <li>Phone calls</li> </ul> </li> <li>Clearly explain: <ul> <li>Pricing</li> <li>Terms</li> <li>Service value</li> </ul> </li> <li>Send agreements through DocuSign</li> <li>Drive contracts through the full execution cycle: <ul> <li>Sent</li> <li>Followed up</li> <li>Signed</li> <li>Completed</li> </ul> </li> <li>Maintain consistent follow-up discipline until closure</li> </ul> <strong>CRM & revenue alignment</strong><br> <ul> <li>Update contract information and RMR (Recurring Monthly Revenue) in Salesforce</li> <li>Log all customer activity and updates for audit tracking</li> <li>Improve CRM data quality through contract interactions</li> <li>Ensure operational data remains clean and accurate</li> </ul> <strong>Agreement & documentation management</strong><br> <ul> <li>Create and manage agreements for: <ul> <li>New services</li> <li>Account updates</li> <li>Transfers and changes</li> </ul> </li> <li>Ensure all documentation is: <ul> <li>Properly executed</li> <li>Properly stored</li> <li>Fully compliant</li> </ul> </li> <li>Support account transfers and operational documentation workflows</li> </ul> <strong>AutoPay & compliance</strong><br> <ul> <li>Ensure AutoPay enrollment for applicable accounts</li> <li>Track exceptions and required adjustments</li> <li>Maintain compliance and documentation standards</li> </ul> <strong>Collections support</strong><br> <ul> <li>Conduct follow-ups on overdue accounts when required</li> <li>Log all collection activity within the CRM</li> <li>Support overall revenue collection efforts</li> </ul> <strong>Reporting & performance tracking</strong><br> <ul> <li>Deliver daily reports covering: <ul> <li>Outreach activity</li> <li>Contracts sent and signed</li> <li>Progress metrics</li> <li>Contract coverage improvements</li> </ul> </li> <li>Maintain visibility into execution and operational performance</li> </ul> <strong>Process improvement</strong><br> <ul> <li>Identify workflow inefficiencies and operational gaps</li> <li>Improve: <ul> <li>Outreach scripts</li> <li>Templates</li> <li>Tracking systems</li> <li>Contract workflows</li> </ul> </li> <li>Help increase contract adoption and execution speed</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>You are execution-driven and proactive</li> <li>You follow up consistently until tasks are completed</li> <li>You are highly detail-oriented and organized</li> <li>You can manage high-volume outreach and administrative work simultaneously</li> <li>You take ownership of outcomes, not just assigned tasks</li> <li>You thrive in structured operational environments</li> </ul> <h4>Must-have requirements</h4> <ul> <li>2–4+ years of experience in: <ul> <li>Contract administration</li> <li>Customer operations</li> <li>Billing operations</li> <li>Customer support</li> <li>Operational coordination</li> </ul> </li> <li>Experience using: <ul> <li>Salesforce (or similar CRM)</li> <li>DocuSign</li> </ul> </li> <li>Strong proficiency with: <ul> <li>Google Sheets</li> <li>Microsoft Excel</li> </ul> </li> <li>High attention to detail with low tolerance for errors</li> <li>Strong written and verbal English communication skills</li> <li>Comfortable with: <ul> <li>Outbound calls</li> <li>Customer follow-ups</li> <li>Objection handling</li> </ul> </li> <li>Ability to manage multiple workflows simultaneously</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience working with: <ul> <li>Recurring revenue (RMR) models</li> <li>Billing workflows</li> <li>Collections operations</li> </ul> </li> <li>Exposure to: <ul> <li>High-volume contract environments</li> <li>SaaS businesses</li> <li>Service-based companies</li> </ul> </li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review contract trackers and prioritize outreach</li> <li>Contact customers via phone and email</li> <li>Send agreements through DocuSign</li> <li>Follow up consistently on pending contracts</li> <li>Update Salesforce and operational records</li> <li>Track progress and report daily performance metrics</li> </ul> <p>In short: you ensure every customer account has a valid, accurate, and fully executed contract while maintaining operational accuracy across systems.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>Percentage of customers with signed contracts</li> <li>Contract data accuracy across systems</li> <li>Daily outreach volume (calls, emails, follow-ups)</li> <li>Contract execution speed (sent – signed)</li> <li>Salesforce data accuracy</li> <li>AutoPay enrollment rate</li> <li>Reporting consistency and operational visibility</li> </ul> <h4>Why this role stands out</h4> <ul> <li>High ownership and accountability</li> <li>Direct impact on revenue accuracy and operational risk reduction</li> <li>Structured workflows with measurable performance expectations</li> <li>Opportunity to improve operational systems and processes</li> <li>Remote flexibility combined with high-performance execution standards</li> </ul> <h4>Interview process</h4> <ul> <li>Initial screening call</li> <li>Recruiter interview</li> <li>Final interview</li> <li>Offer & onboarding</li> </ul> <p>If you are someone who follows through relentlessly, values operational accuracy, and thrives in structured, high-volume environments, this role offers an opportunity to take ownership of critical customer operations and contract execution workflows.</p></p><p></p>

<p><h4>About the role</h4> <p>We’re hiring for our client, a growing U.S.-based company, seeking a Customer Operations Specialist to take ownership of contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio.</p> <p>This is an execution-heavy, ownership-driven operations role – not passive administrative work.</p> <h4>You will:</h4> <ul> <li>Own contract data and contract execution workflows</li> <li>Drive contract completion through daily outreach and follow-ups</li> <li>Maintain CRM accuracy and reporting integrity</li> <li>Ensure contracts align with billing and recurring revenue operations</li> </ul> <p>This role is ideal for someone who thrives in structured, high-volume, detail-oriented environments and follows through relentlessly until tasks are completed.</p> <h4>What you’ll own</h4> <strong>Contract ownership & accuracy</strong><br> <ul> <li>Own customer contracts from initiation through execution</li> <li>Maintain a single source of truth for: <ul> <li>Contract status</li> <li>Contract terms</li> <li>Coverage and account details</li> </ul> </li> <li>Ensure all records are: <ul> <li>Accurate</li> <li>Complete</li> <li>Audit-ready</li> </ul> </li> <li>Maintain structured document storage and organization</li> </ul> <strong>Contract tracking & data management</strong><br> <ul> <li>Maintain master tracking sheets using: <ul> <li>Google Sheets</li> <li>Microsoft Excel</li> </ul> </li> <li>Track: <ul> <li>Renewal dates</li> <li>Contract durations</li> <li>Special terms</li> <li>Account status</li> </ul> </li> <li>Clean and remove inactive accounts</li> <li>Prepare contract data for CRM accuracy within Salesforce</li> </ul> <strong>Contract outreach & execution</strong><br> <ul> <li>Identify customers without signed contracts</li> <li>Conduct high-volume outbound outreach via: <ul> <li>Email</li> <li>Phone calls</li> </ul> </li> <li>Clearly explain: <ul> <li>Pricing</li> <li>Terms</li> <li>Service value</li> </ul> </li> <li>Send agreements through DocuSign</li> <li>Drive contracts through the full execution cycle: <ul> <li>Sent</li> <li>Followed up</li> <li>Signed</li> <li>Completed</li> </ul> </li> <li>Maintain consistent follow-up discipline until closure</li> </ul> <strong>CRM & revenue alignment</strong><br> <ul> <li>Update contract information and RMR (Recurring Monthly Revenue) in Salesforce</li> <li>Log all customer activity and updates for audit tracking</li> <li>Improve CRM data quality through contract interactions</li> <li>Ensure operational data remains clean and accurate</li> </ul> <strong>Agreement & documentation management</strong><br> <ul> <li>Create and manage agreements for: <ul> <li>New services</li> <li>Account updates</li> <li>Transfers and changes</li> </ul> </li> <li>Ensure all documentation is: <ul> <li>Properly executed</li> <li>Properly stored</li> <li>Fully compliant</li> </ul> </li> <li>Support account transfers and operational documentation workflows</li> </ul> <strong>AutoPay & compliance</strong><br> <ul> <li>Ensure AutoPay enrollment for applicable accounts</li> <li>Track exceptions and required adjustments</li> <li>Maintain compliance and documentation standards</li> </ul> <strong>Collections support</strong><br> <ul> <li>Conduct follow-ups on overdue accounts when required</li> <li>Log all collection activity within the CRM</li> <li>Support overall revenue collection efforts</li> </ul> <strong>Reporting & performance tracking</strong><br> <ul> <li>Deliver daily reports covering: <ul> <li>Outreach activity</li> <li>Contracts sent and signed</li> <li>Progress metrics</li> <li>Contract coverage improvements</li> </ul> </li> <li>Maintain visibility into execution and operational performance</li> </ul> <strong>Process improvement</strong><br> <ul> <li>Identify workflow inefficiencies and operational gaps</li> <li>Improve: <ul> <li>Outreach scripts</li> <li>Templates</li> <li>Tracking systems</li> <li>Contract workflows</li> </ul> </li> <li>Help increase contract adoption and execution speed</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>You are execution-driven and proactive</li> <li>You follow up consistently until tasks are completed</li> <li>You are highly detail-oriented and organized</li> <li>You can manage high-volume outreach and administrative work simultaneously</li> <li>You take ownership of outcomes, not just assigned tasks</li> <li>You thrive in structured operational environments</li> </ul> <h4>Must-have requirements</h4> <ul> <li>2–4+ years of experience in: <ul> <li>Contract administration</li> <li>Customer operations</li> <li>Billing operations</li> <li>Customer support</li> <li>Operational coordination</li> </ul> </li> <li>Experience using: <ul> <li>Salesforce (or similar CRM)</li> <li>DocuSign</li> </ul> </li> <li>Strong proficiency with: <ul> <li>Google Sheets</li> <li>Microsoft Excel</li> </ul> </li> <li>High attention to detail with low tolerance for errors</li> <li>Strong written and verbal English communication skills</li> <li>Comfortable with: <ul> <li>Outbound calls</li> <li>Customer follow-ups</li> <li>Objection handling</li> </ul> </li> <li>Ability to manage multiple workflows simultaneously</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience working with: <ul> <li>Recurring revenue (RMR) models</li> <li>Billing workflows</li> <li>Collections operations</li> </ul> </li> <li>Exposure to: <ul> <li>High-volume contract environments</li> <li>SaaS businesses</li> <li>Service-based companies</li> </ul> </li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review contract trackers and prioritize outreach</li> <li>Contact customers via phone and email</li> <li>Send agreements through DocuSign</li> <li>Follow up consistently on pending contracts</li> <li>Update Salesforce and operational records</li> <li>Track progress and report daily performance metrics</li> </ul> <p>In short: you ensure every customer account has a valid, accurate, and fully executed contract while maintaining operational accuracy across systems.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>Percentage of customers with signed contracts</li> <li>Contract data accuracy across systems</li> <li>Daily outreach volume (calls, emails, follow-ups)</li> <li>Contract execution speed (sent – signed)</li> <li>Salesforce data accuracy</li> <li>AutoPay enrollment rate</li> <li>Reporting consistency and operational visibility</li> </ul> <h4>Why this role stands out</h4> <ul> <li>High ownership and accountability</li> <li>Direct impact on revenue accuracy and operational risk reduction</li> <li>Structured workflows with measurable performance expectations</li> <li>Opportunity to improve operational systems and processes</li> <li>Remote flexibility combined with high-performance execution standards</li> </ul> <h4>Interview process</h4> <ul> <li>Initial screening call</li> <li>Recruiter interview</li> <li>Final interview</li> <li>Offer & onboarding</li> </ul> <p>If you are someone who follows through relentlessly, values operational accuracy, and thrives in structured, high-volume environments, this role offers an opportunity to take ownership of critical customer operations and contract execution workflows.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Responsable Programme - Navigation Stratégique - Programmes Spatiaux/Tactiques F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Intégrer Safran Electronics &amp; Defense sur notre site de Eragny, un centre de R&amp;D, c'est rejoindre un leader technologique reconnu dans les domaines de l'électronique, de la défense et du spatial. Rejoignez le site d'Eragny, un centre de R&amp;D (Recherche et développement) qui conçoit et développe des équipements et des systèmes dans les domaines clés de la souveraineté.<br>Rattaché(e) à la direction Programme de la Business Unit Position Navigation Timing au sein de la Direction des programmes de navigation stratégique, vous évoluerez au cœur de projets innovants dans un environnement international, animé par la passion et l'expertise de nos équipes.<br>En tant que membre de l'équipe programme, découvrez les missions qui rythmeront votre quotidien :<br>- Piloter, coordonner et suivre l'exécution d'un ou plusieurs programmes afin de garantir l'atteinte des objectifs techniques, économiques et contractuels définis.<br>- Fédérer et animer une équipe programme pluridisciplinaire, intégrant des collaborateur·rice·s issus des domaines technique, industriel, achats, qualité, soutien, etc.<br>- Assurer la relation client et leur satisfaction sur tous les aspects du programme, depuis la conception jusqu'à la livraison.<br>- Gérer le suivi budgétaire, analyser la rentabilité économique et piloter le P&amp;L (Profit and Loss) du ou des programmes confiés.<br>- Anticiper, évaluer et maîtriser les risques en mettant en œuvre les actions correctives nécessaires.<br>- Contribuer aux réponses à appels d'offres, à la croissance de l'activité et à la promotion des solutions innovantes auprès de nos clients et partenaires.<br>- Veiller à la qualité des livrables, au respect des délais et à la performance globale du programme.<br>- Interagir de manière transverse avec l'ensemble des parties prenantes : équipes internes (ingénierie, production, finance, juridique…) et acteurs externes (clients, fournisseurs, partenaires institutionnels).<br>Dès votre arrivée, vous bénéficierez d'un environnement de travail bienveillant et stimulant, propice à votre intégration, à l'acquisition de nouvelles compétences et à l'évolution de votre parcours professionnel.<br>En outre, par ses missions, le ou la Responsable Programme participe à la croissance de la Business Unit OnePNT (Position, Navigation &amp; Timing), portée par les technologies de pointe de SED : gyroscopes HRG, capteurs MEMS, horloges atomiques embarquées, serveurs de temps, algorithmie avancée.<br>Ces technologies sont aujourd'hui arrivées à maturité pour intégration dans les produits. Elles donnent à SED un avantage compétitif permettant de remporter d'importants appels d'offre.<br>En rejoignant la BU OnePNT, vous embarquez dans un domaine en pleine accélération, offrant des perspectives d'évolution.</p><br><br><p>Au sein de Safran Electronics &amp; Defense, nous offrons un environnement qui valorise l'expertise, l'innovation et le développement des talents. Nos collaborateurs bénéficient d'un écosystème riche fondé sur des filières expertes, de fortes opportunités de mobilité interne, l'appui de Safran Université et un réseau dynamique d'ambassadeurs, de mentors et d'experts techniques. Notre culture est portée par l'esprit d'entreprendre, la passion, l'excellence technologique et l'engagement en faveur de la souveraineté, de l'innovation et de la diversité des profils. Elle s'appuie également sur un cadre de travail attractif — télétravail, dispositifs d'accompagnement, qualité de vie au travail et présence sur l'ensemble du territoire — qui soutient les parcours professionnels et encourage la transmission des savoirs.<br>Situé aux portes du Vexin, à seulement 30 minutes de Paris, notre site d'Éragny vous propose un environnement professionnel et personnel épanouissant. Infrastructures sportives, espaces collaboratifs, restauration d'entreprise, service de conciergerie, solutions pour la parentalité et dispositifs de mobilité durable : tout est conçu pour favoriser un équilibre serein entre exigence et bien-être. L'accompagnement social, la politique qualité de vie au travail et un package d'avantages complet viennent renforcer l'attractivité du site.</p><br><br><p>Parlons de vous<br>Pour réussir dans ce rôle, vous faites preuve de :<br>- Leadership, capacité à fédérer et à animer une équipe pluridisciplinaire.<br>- Rigueur, organisation, sens de l'analyse et de la synthèse.<br>- Esprit d'équipe, aptitude à collaborer avec divers interlocuteur·rice·s dans un environnement international et multiculturel.<br>- Proactivité, force de proposition et capacité à s'adapter à un environnement exigeant et en évolution constante.<br>- Excellentes compétences en communication, tant à l'écrit qu'à l'oral.<br>Votre parcours :<br>- Formation supérieure (type ingénierie, management de projet, électronique, industrie, ou équivalent).<br>- Une certification en gestion de projet est un plus.<br>Expérience professionnelle :<br>- Une expérience préalable en gestion de programme, coordination de missions transverses ou environnement industriel et/ou technique est appréciée, idéalement dans le domaine de la Défense.<br>- Selon le périmètre, le poste est ouvert aux profils expérimenté·e·s comme débutant·e·s motivé·e·s par la gestion de projets complexes.<br>Compétences techniques :<br>- Maîtrise des outils de gestion de projet, de suivi budgétaire et des indicateurs de performance.<br>- Très bonne connaissance des outils bureautiques (Pack Office).<br>- Pratique de l'anglais professionnel.<br>- Sensibilité aux enjeux qualité, sécurité, coût et délais.<br>Chez Safran Electronics &amp; Defense, nous sommes convaincu·e·s que la richesse de notre équipe vient de la diversité des expériences et des parcours. Ici, chacun·e apporte sa singularité pour faire avancer l'innovation et partager une aventure commune. Si cette offre correspond à l'intérêt de l'un de vos contacts, partagez-la autour de vous.</p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Service Desk &amp; User Support:</p> <p>Serve as the first point of contact (Level 1) for all IT incidents and service requests via phone, email, ticketing system, or walk-in.</p> <p>Log, categorize, prioritize, and track all incidents and service requests in the ITSM tool in accordance with IT service management procedures to support reporting and trend analysis.</p> <p>Perform initial diagnosis and troubleshooting of hardware, software, operating system, and connectivity issues.</p> <p>Ensure timely resolution or escalation of tickets in line with defined SLA targets.</p> <p>Maintain detailed records of incidents, causes, and resolutions.</p> <p>Escalate unresolved or complex incidents to Level 2/Level 3 support teams with thorough documentation.</p> <p>Ensure end-users are kept informed of incident status and resolution timelines in line with SLA commitments.</p> <p>Provide remote and on-site desktop support for end-user devices including PCs, laptops, printers, and peripherals.</p> <p>Network Support (Level 1):</p> <p>Provide first-line troubleshooting for LAN/WAN connectivity issues, VPN access, Wi-Fi, and network-dependent applications.</p> <p>Assist in monitoring network performance using approved monitoring tools and report anomalies to the network team.</p> <p>Support configuration of basic network equipment (switches, access points) under supervision of senior network engineers.</p> <p> Verify network port assignments, IP address configurations (DHCP/static), and DNS resolution for end-user issues.</p> <p> </p> <p> </p> <p>Cybersecurity Support (Level 1):</p> <p>Act as the first responder for reported cybersecurity incidents including phishing attempts, malware alerts, and suspicious account activity.</p> <p>Triage and document security incidents and escalate promptly to the Cybersecurity team via the Incident Response Plan.</p> <p> Assist in enforcing endpoint security policies including antivirus updates, patch compliance, and device encryption.</p> <p> Support user access management activities including account creation, password resets, and access provisioning/deprovisioning in Active Directory.</p> <p> Promote cybersecurity awareness among end users and report policy violations through proper channels.</p> <p> Conduct basic vulnerability checks and ensure endpoints are compliant with the organization s security baseline.</p> <p> </p> <p> </p> <p>Infrastructure Support (Level 1):</p> <p>Provide operational support for servers, storage systems, virtual machines, and on-premises/cloud-based applications.</p> <p>Monitor system health dashboards and alert the infrastructure team upon detection of failures or performance degradation.</p> <p>Assist in routine Technology infrastructure tasks including data backup verification, asset management, and hardware deployment.</p> <p>Support Technology asset lifecycle activities: procurement coordination, tagging, inventory tracking, and disposal per asset management policy.</p> <p>Assist in the execution of approved change requests under the Change Management process.</p> <p> </p> <p>Technology GRC Compliance:</p> <p>Comply with all Technology Governance, Risk, and Compliance (GRC) policies, standards, and procedures applicable to the Service Desk function.</p> <p>Maintain accurate and audit-ready records of all tickets, actions taken, and resolutions within the ITSM system.</p> <p>Maintain accurate and up to date documentation, including Incident records, Resolution notes, Standard Operating Procedures (SOPs)</p> <p>Adhere to ITIL-aligned processes for Incident Management, Problem Management, Change Management, and Service Request Management.</p> <p>Support internal and external Technology audits by providing required documentation, evidence, and access logs.</p> <p>Ensure all activities comply with applicable Omani cybersecurity and data protection regulations, including requirements from the Cyber Defense Center (CDC) and any sector-specific directives.</p> <p>Participate in Technology risk assessments, business continuity exercises, and disaster recovery drills as required.</p> <p>Report any identified technology risks, control gaps, or policy non-compliance to the Technology GRC function in a timely manner.</p> <p>Support IT asset tracking and maintain accurate configuration information (CMDB, if applicable).</p> <p>Assist with asset lifecycle activities, including Deployment and replacement, Basic maintenance, Asset disposal and retirement.</p> <p>Ensure asset data accuracy for audit and compliance purposes</p> <p>Contribute to the continuous improvement of Service Desk processes and overall user experience</p> <p>Identify recurring issues and recommend process or system enhancements.</p> <p> </p> <p>Continuous Improvement:</p> <p>Ensure a working culture of continuous improvement through a process of quality assurance among the Port Control Officers.</p> <p>Participate in the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global best standards, productivity improvement and cost reduction</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p>Requirements</p> <p>Minimum Qualification:</p> <p>Bachelor s degree in information technology, Computer Science, Computer Engineering, or a related field Professional certification or training in Cybersecurity is highly preferred.</p> <p> </p> <p> </p> <p>Minimum Experience &amp; Knowledge &amp; Skills:</p> <p>Minimum 2 years of hands-on experience in a Technology Support / Helpdesk / Service Desk role.</p> <p>Demonstrated experience troubleshooting Windows operating systems, Microsoft 365, and enterprise applications.</p> <p>Exposure to networking fundamentals, cybersecurity practices, and Technology infrastructure environments.</p> <p>Experience working within ITSM platforms (e.g., ServiceNow, Remedy, Jira Service Management, or equivalent).</p> <p>Experience in a port, logistics, oil &amp; gas, or critical infrastructure environment is advantageous.</p> <p> </p> <p> </p> <p>Certifications (Required / Preferred):</p> <p>CompTIA A+ (Required or equivalent demonstrated competency)</p> <p>ITIL Foundation v4 (Required)</p> <p>CompTIA Network+ (Preferred)</p> <p>CompTIA Security+ (Preferred)</p> <p>Microsoft Certified: Modern Desktop Administrator Associate (Preferred)</p> <p>ISO/IEC 27001 Foundation (Preferred)</p> <p> </p> <p> </p> <p><br></p> <p> </p></div></section>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a motivated and consultative Business Development Representative (BDR) to generate, qualify, and nurture high-quality sales opportunities through inbound and outbound prospecting.</p> <p>In this role, you’ll engage prospective customers, conduct discovery conversations, identify business needs, and hand qualified opportunities to Account Executives. You’ll play a key role in driving pipeline growth while delivering a professional and consultative buying experience.</p> <p>This opportunity is ideal for someone who enjoys prospecting, relationship building, lead qualification, and creating new business opportunities in a fast-paced B2B sales environment.</p> <h4>What you’ll own</h4> <strong>Lead qualification & discovery</strong><br> <ul> <li>Respond to inbound leads generated through marketing campaigns, referrals, events, and website inquiries.</li> <li>Conduct discovery calls to understand: <ul> <li>Business needs</li> <li>Budget</li> <li>Timeline</li> <li>Decision-making process</li> </ul> </li> <li>Qualify opportunities using frameworks such as: <ul> <li>BANT</li> <li>MEDDIC</li> <li>SPICED</li> <li>SPIN</li> </ul> </li> <li>Identify customer pain points and determine sales readiness.</li> <li>Maintain detailed qualification notes and CRM records.</li> </ul> <strong>Outbound prospecting & pipeline generation</strong><br> <ul> <li>Research target accounts using: <ul> <li>LinkedIn Sales Navigator</li> <li>Apollo</li> <li>ZoomInfo</li> <li>Similar prospecting tools</li> </ul> </li> <li>Execute multi-channel outbound campaigns through: <ul> <li>Email</li> <li>Phone</li> <li>LinkedIn</li> <li>Social outreach</li> </ul> </li> <li>Personalize messaging based on industry, ICP, and prospect challenges.</li> <li>Build and maintain a consistent pipeline of qualified opportunities.</li> </ul> <strong>Pipeline nurturing & relationship building</strong><br> <ul> <li>Nurture early-stage prospects through structured follow-up campaigns.</li> <li>Share relevant resources, case studies, and educational content.</li> <li>Re-engage inactive leads and convert them into active opportunities.</li> <li>Build trust through a consultative sales approach.</li> </ul> <strong>Sales collaboration</strong><br> <ul> <li>Schedule meetings and discovery calls for Account Executives.</li> <li>Prepare detailed qualification summaries and handoff notes.</li> <li>Collaborate with sales and marketing teams to improve: <ul> <li>Messaging</li> <li>Targeting</li> <li>Conversion rates</li> </ul> </li> <li>Participate in pipeline reviews and sales strategy discussions.</li> </ul> <strong>CRM & sales operations</strong><br> <ul> <li>Maintain accurate records within: <ul> <li>Salesforce</li> <li>HubSpot</li> <li>Zoho CRM</li> <li>Similar CRM platforms</li> </ul> </li> <li>Track: <ul> <li>Outreach activity</li> <li>Lead stages</li> <li>Conversion metrics</li> <li>Opportunity outcomes</li> </ul> </li> <li>Maintain excellent CRM hygiene.</li> <li>Prepare weekly pipeline and activity reports.</li> </ul> <h4>What success looks like</h4> <ul> <li>Consistently generates qualified sales opportunities.</li> <li>Maintains a healthy and predictable pipeline.</li> <li>Conducts effective discovery conversations.</li> <li>Delivers seamless handoffs to Account Executives.</li> <li>Maintains accurate CRM records and reporting.</li> <li>Contributes directly to revenue growth.</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>You enjoy building relationships and starting conversations.</li> <li>You’re naturally curious and ask thoughtful discovery questions.</li> <li>You stay organized while managing multiple prospects.</li> <li>You’re resilient and comfortable with outbound outreach.</li> <li>You communicate confidently with decision-makers.</li> <li>You’re motivated by goals, pipeline growth, and continuous improvement.</li> </ul> <h4>Required experience & skills</h4> <strong>Experience</strong><br> <ul> <li>2+ years of experience in: <ul> <li>Business development</li> <li>Sales development</li> <li>Inside sales</li> <li>Outbound prospecting</li> </ul> </li> <li>Experience conducting discovery and qualification calls.</li> <li>Hands-on experience with CRM platforms such as: <ul> <li>Salesforce</li> <li>HubSpot</li> <li>Zoho CRM</li> </ul> </li> <li>Experience using: <ul> <li>LinkedIn Sales Navigator</li> <li>Apollo</li> <li>Outreach</li> <li>SalesLoft</li> <li>Similar sales engagement platforms</li> </ul> </li> <li>Excellent written and verbal English communication skills.</li> <li>Ability to manage multiple prospects and follow-up sequences simultaneously.</li> </ul> <strong>Nice to have</strong><br> <ul> <li>3–5 years of BDR or SDR experience with a proven track record.</li> <li>Experience selling: <ul> <li>B2B SaaS</li> <li>Technology solutions</li> <li>Professional services</li> <li>High-ticket products or services</li> </ul> </li> <li>Familiarity with: <ul> <li>MEDDIC</li> <li>Challenger Sale</li> <li>SPIN Selling</li> <li>Sandler Methodology</li> </ul> </li> <li>Experience supporting mid-market or enterprise sales teams.</li> <li>Background in account-based selling and multi-channel outreach.</li> </ul> <h4>Tech stack</h4> <ul> <li>Salesforce</li> <li>HubSpot</li> <li>Zoho CRM</li> <li>LinkedIn Sales Navigator</li> <li>Apollo</li> <li>Outreach</li> <li>SalesLoft</li> <li>Google Workspace</li> <li>Microsoft Office</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Respond to inbound leads and conduct discovery calls.</li> <li>Research target accounts and identify decision-makers.</li> <li>Execute outbound email, phone, and LinkedIn campaigns.</li> <li>Qualify opportunities and schedule meetings.</li> <li>Update CRM records and pipeline stages.</li> <li>Collaborate with Account Executives on active opportunities.</li> <li>Review outreach metrics and optimize messaging.</li> </ul> <p>In short: You’ll build qualified pipeline by identifying opportunities, engaging prospects, conducting discovery, and connecting Account Executives with sales-ready leads.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>Outreach activity (calls, emails, LinkedIn touches).</li> <li>Discovery calls completed.</li> <li>Qualified opportunities generated.</li> <li>Lead-to-opportunity conversion rate.</li> <li>Pipeline contribution.</li> <li>CRM accuracy and documentation quality.</li> <li>Prospect engagement and response rates.</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Direct impact on pipeline growth and revenue generation.</li> <li>Close collaboration with sales leadership and Account Executives.</li> <li>Exposure to modern outbound sales strategies and tools.</li> <li>Fully remote role aligned with U.S. business hours.</li> <li>Career progression into: <ul> <li>Senior BDR</li> <li>Account Executive</li> <li>Business Development Manager</li> <li>Sales Leadership</li> </ul> </li> </ul> <h4>Interview process</h4> <ul> <li>Application review</li> <li>Spark Hire intro video (3–5 minutes)</li> <li>Client interview</li> <li>Offer & onboarding</li> </ul> <h4>What happens after you apply</h4> <p>After submitting your application, you’ll receive an invitation from Spark Hire to record a short 3–5 minute intro video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.</p> <p>Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your business development experience, and explain how you’ve handled outbound prospecting, discovery calls, lead qualification, and pipeline generation. You’ll also have the chance to demonstrate your communication style, objection-handling approach, and experience using CRM and sales engagement tools. Your video will be reviewed by the hiring team before moving to the client interview.</p> <p>You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.</p> <p>Please keep an eye on your inbox and spam folder for your Spark Hire invitation after applying.</p> <h4>Apply now</h4> <p>If you’re passionate about outbound prospecting, building relationships, qualifying opportunities, and driving pipeline growth, we’d love to hear from you. Apply today and help fuel business growth by creating high-quality sales opportunities.</p></p><p></p>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a motivated and consultative Business Development Representative (BDR) to generate, qualify, and nurture high-quality sales opportunities through inbound and outbound prospecting.</p> <p>In this role, you’ll engage prospective customers, conduct discovery conversations, identify business needs, and hand qualified opportunities to Account Executives. You’ll play a key role in driving pipeline growth while delivering a professional and consultative buying experience.</p> <p>This opportunity is ideal for someone who enjoys prospecting, relationship building, lead qualification, and creating new business opportunities in a fast-paced B2B sales environment.</p> <h4>What you’ll own</h4> <strong>Lead qualification & discovery</strong><br> <ul> <li>Respond to inbound leads generated through marketing campaigns, referrals, events, and website inquiries.</li> <li>Conduct discovery calls to understand: <ul> <li>Business needs</li> <li>Budget</li> <li>Timeline</li> <li>Decision-making process</li> </ul> </li> <li>Qualify opportunities using frameworks such as: <ul> <li>BANT</li> <li>MEDDIC</li> <li>SPICED</li> <li>SPIN</li> </ul> </li> <li>Identify customer pain points and determine sales readiness.</li> <li>Maintain detailed qualification notes and CRM records.</li> </ul> <strong>Outbound prospecting & pipeline generation</strong><br> <ul> <li>Research target accounts using: <ul> <li>LinkedIn Sales Navigator</li> <li>Apollo</li> <li>ZoomInfo</li> <li>Similar prospecting tools</li> </ul> </li> <li>Execute multi-channel outbound campaigns through: <ul> <li>Email</li> <li>Phone</li> <li>LinkedIn</li> <li>Social outreach</li> </ul> </li> <li>Personalize messaging based on industry, ICP, and prospect challenges.</li> <li>Build and maintain a consistent pipeline of qualified opportunities.</li> </ul> <strong>Pipeline nurturing & relationship building</strong><br> <ul> <li>Nurture early-stage prospects through structured follow-up campaigns.</li> <li>Share relevant resources, case studies, and educational content.</li> <li>Re-engage inactive leads and convert them into active opportunities.</li> <li>Build trust through a consultative sales approach.</li> </ul> <strong>Sales collaboration</strong><br> <ul> <li>Schedule meetings and discovery calls for Account Executives.</li> <li>Prepare detailed qualification summaries and handoff notes.</li> <li>Collaborate with sales and marketing teams to improve: <ul> <li>Messaging</li> <li>Targeting</li> <li>Conversion rates</li> </ul> </li> <li>Participate in pipeline reviews and sales strategy discussions.</li> </ul> <strong>CRM & sales operations</strong><br> <ul> <li>Maintain accurate records within: <ul> <li>Salesforce</li> <li>HubSpot</li> <li>Zoho CRM</li> <li>Similar CRM platforms</li> </ul> </li> <li>Track: <ul> <li>Outreach activity</li> <li>Lead stages</li> <li>Conversion metrics</li> <li>Opportunity outcomes</li> </ul> </li> <li>Maintain excellent CRM hygiene.</li> <li>Prepare weekly pipeline and activity reports.</li> </ul> <h4>What success looks like</h4> <ul> <li>Consistently generates qualified sales opportunities.</li> <li>Maintains a healthy and predictable pipeline.</li> <li>Conducts effective discovery conversations.</li> <li>Delivers seamless handoffs to Account Executives.</li> <li>Maintains accurate CRM records and reporting.</li> <li>Contributes directly to revenue growth.</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>You enjoy building relationships and starting conversations.</li> <li>You’re naturally curious and ask thoughtful discovery questions.</li> <li>You stay organized while managing multiple prospects.</li> <li>You’re resilient and comfortable with outbound outreach.</li> <li>You communicate confidently with decision-makers.</li> <li>You’re motivated by goals, pipeline growth, and continuous improvement.</li> </ul> <h4>Required experience & skills</h4> <strong>Experience</strong><br> <ul> <li>2+ years of experience in: <ul> <li>Business development</li> <li>Sales development</li> <li>Inside sales</li> <li>Outbound prospecting</li> </ul> </li> <li>Experience conducting discovery and qualification calls.</li> <li>Hands-on experience with CRM platforms such as: <ul> <li>Salesforce</li> <li>HubSpot</li> <li>Zoho CRM</li> </ul> </li> <li>Experience using: <ul> <li>LinkedIn Sales Navigator</li> <li>Apollo</li> <li>Outreach</li> <li>SalesLoft</li> <li>Similar sales engagement platforms</li> </ul> </li> <li>Excellent written and verbal English communication skills.</li> <li>Ability to manage multiple prospects and follow-up sequences simultaneously.</li> </ul> <strong>Nice to have</strong><br> <ul> <li>3–5 years of BDR or SDR experience with a proven track record.</li> <li>Experience selling: <ul> <li>B2B SaaS</li> <li>Technology solutions</li> <li>Professional services</li> <li>High-ticket products or services</li> </ul> </li> <li>Familiarity with: <ul> <li>MEDDIC</li> <li>Challenger Sale</li> <li>SPIN Selling</li> <li>Sandler Methodology</li> </ul> </li> <li>Experience supporting mid-market or enterprise sales teams.</li> <li>Background in account-based selling and multi-channel outreach.</li> </ul> <h4>Tech stack</h4> <ul> <li>Salesforce</li> <li>HubSpot</li> <li>Zoho CRM</li> <li>LinkedIn Sales Navigator</li> <li>Apollo</li> <li>Outreach</li> <li>SalesLoft</li> <li>Google Workspace</li> <li>Microsoft Office</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Respond to inbound leads and conduct discovery calls.</li> <li>Research target accounts and identify decision-makers.</li> <li>Execute outbound email, phone, and LinkedIn campaigns.</li> <li>Qualify opportunities and schedule meetings.</li> <li>Update CRM records and pipeline stages.</li> <li>Collaborate with Account Executives on active opportunities.</li> <li>Review outreach metrics and optimize messaging.</li> </ul> <p>In short: You’ll build qualified pipeline by identifying opportunities, engaging prospects, conducting discovery, and connecting Account Executives with sales-ready leads.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>Outreach activity (calls, emails, LinkedIn touches).</li> <li>Discovery calls completed.</li> <li>Qualified opportunities generated.</li> <li>Lead-to-opportunity conversion rate.</li> <li>Pipeline contribution.</li> <li>CRM accuracy and documentation quality.</li> <li>Prospect engagement and response rates.</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Direct impact on pipeline growth and revenue generation.</li> <li>Close collaboration with sales leadership and Account Executives.</li> <li>Exposure to modern outbound sales strategies and tools.</li> <li>Fully remote role aligned with U.S. business hours.</li> <li>Career progression into: <ul> <li>Senior BDR</li> <li>Account Executive</li> <li>Business Development Manager</li> <li>Sales Leadership</li> </ul> </li> </ul> <h4>Interview process</h4> <ul> <li>Application review</li> <li>Spark Hire intro video (3–5 minutes)</li> <li>Client interview</li> <li>Offer & onboarding</li> </ul> <h4>What happens after you apply</h4> <p>After submitting your application, you’ll receive an invitation from Spark Hire to record a short 3–5 minute intro video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.</p> <p>Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your business development experience, and explain how you’ve handled outbound prospecting, discovery calls, lead qualification, and pipeline generation. You’ll also have the chance to demonstrate your communication style, objection-handling approach, and experience using CRM and sales engagement tools. Your video will be reviewed by the hiring team before moving to the client interview.</p> <p>You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.</p> <p>Please keep an eye on your inbox and spam folder for your Spark Hire invitation after applying.</p> <h4>Apply now</h4> <p>If you’re passionate about outbound prospecting, building relationships, qualifying opportunities, and driving pipeline growth, we’d love to hear from you. Apply today and help fuel business growth by creating high-quality sales opportunities.</p></p><p></p>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring an inbound marketer to build scalable inbound marketing systems that generate qualified pipeline through content, SEO, and conversion optimization.</p> <p>This is far more than a traditional SEO role.</p> <p>You’ll create high-quality content, improve search visibility, develop lead magnets, optimize conversion paths, and distribute content across the right channels to drive awareness, demand, and measurable business growth.</p> <p>You’ll work closely with leadership and marketing teams to build inbound engines that turn content into qualified leads—not just traffic.</p> <p>If you understand how search, content, buyer psychology, and conversion work together, and enjoy creating marketing assets that generate real business results, this role is a strong fit.</p> <h4>What you’ll own</h4> <strong>Content creation & SEO</strong><br> <ul> <li>Create high-quality, value-driven content that educates prospects and builds authority.</li> <li>Write SEO-optimized: <ul> <li>Blog articles</li> <li>Landing pages</li> <li>Website copy</li> <li>Inbound marketing assets</li> </ul> </li> <li>Develop content aligned with search intent, buyer journey stages, and conversion goals.</li> <li>Optimize content for: <ul> <li>Traditional search engines</li> <li>AI-powered search experiences</li> <li>Featured snippets and AI summaries</li> </ul> </li> <li>Continuously improve existing content based on rankings and performance data.</li> </ul> <strong>Inbound marketing</strong><br> <ul> <li>Execute inbound marketing initiatives across: <ul> <li>SEO</li> <li>Content marketing</li> <li>Lead magnets</li> <li>Website conversion paths</li> <li>Social content distribution</li> </ul> </li> <li>Build systems that connect: <ul> <li>Content</li> <li>Engagement</li> <li>Lead generation</li> <li>Conversion</li> </ul> </li> <li>Support distribution through: <ul> <li>LinkedIn</li> <li>X</li> <li>Newsletters</li> <li>Other relevant marketing channels</li> </ul> </li> <li>Collaborate on website and landing page optimization initiatives.</li> </ul> <strong>Lead magnets & conversion assets</strong><br> <ul> <li>Develop: <ul> <li>Guides</li> <li>Playbooks</li> <li>Checklists</li> <li>Downloadable resources</li> </ul> </li> <li>Write conversion-focused: <ul> <li>CTAs</li> <li>Landing pages</li> <li>Thank-you pages</li> <li>Nurture content</li> </ul> </li> <li>Improve conversion rates through stronger messaging and positioning.</li> <li>Support ongoing inbound funnel optimization.</li> </ul> <strong>Research & content strategy</strong><br> <ul> <li>Research: <ul> <li>Industries</li> <li>Competitors</li> <li>Buyer pain points</li> <li>Search opportunities</li> </ul> </li> <li>Identify content gaps and inbound growth opportunities.</li> <li>Develop compelling content ideas backed by research.</li> <li>Stay current on: <ul> <li>SEO best practices</li> <li>AI-powered search</li> <li>Content marketing</li> <li>Distribution strategies</li> </ul> </li> </ul> <strong>Analytics & optimization</strong><br> <ul> <li>Monitor performance using: <ul> <li>Google Analytics 4 (GA4)</li> <li>Google Search Console</li> <li>SEMrush</li> <li>Ahrefs</li> </ul> </li> <li>Analyze: <ul> <li>Rankings</li> <li>Organic traffic</li> <li>Engagement</li> <li>Conversions</li> </ul> </li> <li>Optimize content based on measurable performance.</li> <li>Provide recommendations that improve inbound marketing results.</li> </ul> <h4>What success looks like</h4> <ul> <li>Consistent growth in qualified inbound leads.</li> <li>Higher organic search visibility and rankings.</li> <li>Increased landing page and lead magnet conversion rates.</li> <li>High-performing, valuable content assets.</li> <li>Strong contribution to pipeline from inbound channels.</li> <li>Consistent delivery of high-quality inbound marketing initiatives.</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>You understand that inbound marketing creates demand—not just content.</li> <li>You write content that educates, engages, and converts.</li> <li>You understand SEO, AI-powered search, and modern buyer behavior.</li> <li>You balance strategic thinking with hands-on execution.</li> <li>You continuously improve performance using analytics and data.</li> <li>You stay organized while managing multiple marketing initiatives.</li> </ul> <h4>Required experience & skills</h4> <strong>Experience</strong><br> <ul> <li>Proven experience in: <ul> <li>Inbound marketing</li> <li>Content marketing</li> <li>SEO</li> <li>Content writing</li> </ul> </li> <li>Strong understanding of: <ul> <li>SEO</li> <li>Search intent</li> <li>Inbound funnel strategy</li> </ul> </li> <li>Experience using: <ul> <li>Google Search Console</li> <li>Google Analytics 4 (GA4)</li> <li>SEMrush</li> <li>Ahrefs</li> </ul> </li> <li>Excellent written English and storytelling skills.</li> <li>Experience creating conversion-focused marketing content.</li> <li>Strong research and analytical abilities.</li> <li>Portfolio showcasing inbound or SEO-driven content.</li> </ul> <strong>Nice to have</strong><br> <ul> <li>Agency or B2B marketing experience.</li> <li>Experience building and promoting lead magnets.</li> <li>Familiarity with LinkedIn content distribution.</li> <li>Understanding of AI-powered search optimization.</li> <li>Experience improving website conversion rates and inbound lead generation.</li> </ul> <h4>Tech stack</h4> <ul> <li>Google Analytics 4 (GA4)</li> <li>Google Search Console</li> <li>SEMrush</li> <li>Ahrefs</li> <li>LinkedIn</li> <li>ChatGPT</li> <li>AI writing & research tools</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Write and optimize blogs, landing pages, and website content.</li> <li>Research search trends, competitors, and keyword opportunities.</li> <li>Build lead magnets and conversion-focused assets.</li> <li>Review SEO and content performance data.</li> <li>Optimize existing content based on rankings and analytics.</li> <li>Collaborate with marketing teams on inbound campaigns.</li> <li>Improve inbound funnels and content distribution strategies.</li> </ul> <p>In short: You’ll build inbound marketing systems that turn valuable content, search visibility, and conversion optimization into qualified pipeline and measurable business growth.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>Growth in organic traffic.</li> <li>Qualified inbound leads generated.</li> <li>Improved keyword rankings and search visibility.</li> <li>Landing page and lead magnet conversion rates.</li> <li>Engagement and performance of inbound content.</li> <li>Pipeline contribution from inbound marketing.</li> <li>Consistent execution of high-quality inbound campaigns.</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Direct ownership of inbound marketing strategy and execution.</li> <li>Opportunity to build scalable content and demand generation systems.</li> <li>Work across: <ul> <li>SEO</li> <li>Content marketing</li> <li>AI search optimization</li> <li>Lead generation</li> <li>Conversion optimization</li> </ul> </li> <li>Fully remote role with long-term growth opportunities.</li> </ul> <p>Career progression into:</p> <ul> <li>Senior inbound marketer</li> <li>Content marketing manager</li> <li>SEO manager</li> <li>Demand generation manager</li> <li>Growth marketing lead</li> </ul> <h4>Interview process</h4> <ul> <li>Application review</li> <li>Spark Hire intro video (3–5 minutes)</li> <li>Practical inbound marketing assessment</li> <li>Client interview</li> <li>Offer & onboarding</li> </ul> <h4>What happens after you apply</h4> <p>After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute intro video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.</p> <p>Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience with inbound marketing, SEO, content creation, lead generation, and conversion optimization. You’ll also have the opportunity to highlight campaigns you’ve worked on, how you’ve improved organic growth, and how you’ve used AI tools to enhance content creation, research, and marketing workflows. Your video will be reviewed by the hiring team before moving to the practical assessment and client interview.</p> <p>You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.</p> <p>Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.</p> <h4>Apply now</h4> <p>If you’re passionate about building inbound marketing systems, creating high-impact content, and turning search traffic into qualified pipeline, we’d love to hear from you. Apply today and help drive measurable business growth through modern inbound marketing.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Traffic Management Specialist arranges the shipment of Global Prepositioned Material Services (GPMS) cargo to various worldwide destinations via air, land and sea. The Incumbent must comply with all applicable International and Federal Transportation Laws, Regulations, Tariffs and Department of Defense (DOD) guidance. Must be able to gain access to Logistics Tool Suite (LTS), Global Freight Management (GRM), Cargo Movement Operating System (CMOS), Integrated Logistics System-Supply (ILS-S), Global Air Transportation Execution System (GATES), Integrated Computerized Deployment System (ICODES), Integrated Booking System (IBS), Joint Container Management system (JCM), Wood Packaging Materials (WPM) Management Toolset, Global Asset Reporting Tool (GART) and web-based tracking systems such as Integrated Data Environment/Global Transportation Network Convergence (IGC), Radio Frequency Identification (RFID-ITV) Tracking Portal, Global Decision Support Systems (GDSS-2) and Single Mobility System (SMS) to ensure In-transit Visibility (ITV) within the Defense Transportation System (DTS). Ensures all shipments comply with the International Trade and Arms Regulations (ITAR), the Performance Work Statement (PWS) and Amentum ISO 9001 Quality Management System (QMS). Must be able to complete AMMO-43, Intermodal Dry Cargo Container/CSC Reinspection, AMMO-62, Technical Transportation of Hazardous Materials Distance Learning Courses and WPM certification/recertification web-based training. Ensures compliance with Performance Work Statement (PWS) and Amentum ISO 9001 Quality Management System (QMS).</p><p>Principal Accountabilities</p><ul><li>Inspects, accepts documentation (DD Form 1149/1348-1), prepares and processes all outbound/inbound cargo offered for transportation in the Defense Transportation System (DTS).</li><li>Checks for completeness and accuracy. Verifies the Nomenclatures, Quantity, Transportation Control Numbers (TCN), Transportation Account Code (TAC), Consignor and Consignee Codes, Hazardous/Classified materials, ITARS certifications and other essential transportation data.</li><li>Properly classified freight, selects commodity codes, selects the most efficient mode of shipment and controls obligations for government transportation funds.</li><li>Prepares all required shipping documents for data input to CMOS/GATES, assigns Transportation Control Numbers, produces labels, issues truck manifest for general/hazardous cargo and Maintains Manifest logs.</li><li>Uses automated computer systems to process and document to accurately input the Transportation Control Numbers, Transportation Accounting Codes, consignor and consignee codes and other essential transportation data into CMOS, GATES or IBS.</li><li>Inspects Hazardous Materials to ensure proper packaging, marking, labeling, documentation and certification in accordance with applicable Dangerous Goods Regulations (AFMAN 24-604, 49 Code of Federal Regulation, International Air Transport Association (IATA) and International Maritime Dangerous Goods (IMDG).</li><li>Inspects, accepts and inventories all incoming freight and containers for overages, shortages and damage before acceptance. When required, initiate and complete DD Form 361, Transportation Discrepancy Report (TDR).</li><li>Provides asset visibility and real-time view to track customer queries using IGC, RFID-ITV, GDSS2 or SMS.</li><li>Prepares shipping documents and Movement Requests for international and domestic shipments between sites and container movements from the Sea Port of Embarkation (POE) to the Sea Port of Debarkation (POD) shipped by surface or sealift.</li><li>Performs Port Handling and Inland Transportation (PHIT) and ensures the subcontractor performs all duties and responsibilities according to the Statement of Work (SOW). Inspects and documents each shipment for contract compliance on a Customer Service Survey form.</li><li>Processes Export Traffic Release Requests (ETRR) for sealift shipments using Surface Deployment Distribution Command (SDDC) - Integrated Booking System (IBS).</li><li>Performs Host Country customs clearances and liaises with Military and Host country Ministries on Import and Export for Border Customs Clearances, Airport Customs Clearances and Seaport Clearances.</li><li>Selects and initiates contact with local carriers to arrange appropriate transport equipment for containers, classified, sensitive, hazardous or outsized shipments based on the size, weight, commodity description, freight classification, required delivery date, priority or other special requirements.</li><li>Loads/unloads 463L pallets, equipment, vehicles and ISO containers from flat-bed/low-bed trucks. May assist in loading/unloading military vessels at the seaport.</li><li>Assists the Pallet and Net Managers with inspections, issuing, accounting, controlling, reporting and maintaining operation stock levels of 463L pallets, nets and other tie-down equipment located on-site.</li><li>Assists the WPM Custodian with inspecting and certification, record keeping and reporting the receipt and usage requirements.</li><li>Assists the CCO with completing the monthly container inventory, ensuring all containers located on-site are inventoried between the 1st and 30th day of each month.</li><li>Reports all lost, damaged, destroyed and modified containers to the CCO within 12 hours of discovery.</li><li>Performs container inspections and reports findings on the DA 2404 equipment inspection and maintenance worksheet.</li><li>Receives/Ships all containers in JCM within 12 hours of receipt or departure.</li><li>Operates GATES and ICODES to process and manifest cargo and to develop load plans for military and commercial aircraft.</li><li>Prepares, inspects, reviews and submits Preload Plans, Hazardous Materials Diplomatic Clearances (HAZDIP) and other documents to facilitate air movement.</li><li>Inspects cargo documentation, conducts Joint Inspections and certifies that cargo is built correctly and airworthy.</li><li>Computes weight and balance and certifies weight distribution of the aircraft with passengers, cargo and baggage.</li><li>Determines cargo configuration and aircraft loading requirements in accordance with Air Transportability Test Loading Activity Certifications (ATTLA).</li><li><br></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Must be proficient in the use of personal computers and Windows Operating System and Microsoft Office to include as a minimum PowerPoint, Excel and Word programs.</p><p>Knowledge of related shipping/receiving procedures and the ability to detect/report problems to appropriate personnel.</p><p>Excellent organizational skills and the ability to effectively work under pressure and strict timelines required.</p><p>Ability to maintain an effective working relationship with coworkers, including multi-national staff and external and internal customers is required.</p><p>Must be able to communicate clearly and concisely, orally and in writing to coworkers and customers while maintaining Communication Security (COMSEC), Operational Security (OPSEC) and Computer Security (COMPUSEC).</p><p>Knowledge and understanding of MHE equipment operations and associated hazards required.</p><p>Will be required to receive training and operate material handling equipment.</p><p>Must possess a valid home country driver's license and ability to obtain host nation driver's license.</p><p>High School diploma or equivalent required.</p><p>Minimum of three years of experience in Traffic Management (TMO)/Air Freight operations or associate degree in a related field of study required.</p><p>Experience may include but is not limited to import/export, freight acceptance, preparation, handling, cargo shipping/receiving by surface, sea and air data records, container management, customer service, cargo operating computer systems or other related experience.</p><p>Possess a current HAZMAT Certification in accordance with AFMAN 24-604 or ability to obtain it upon acceptance of the position.</p><p>Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location.</p><p>Will be required to wear proper Personal Protective Equipment (PPE) according to prescribed procedures and as required for task being performed.</p><p>Physically capable of performing all required duties; capable of lifting/pushing/pulling minimum of 50 lbs.</p><p>Ability to travel domestically and internationally.</p><p>Experienced in aircraft cargo loading/unloading and cargo tie-down restraint procedures, palletizing cargo on single or multiple 463L pallets using side and top nets, straps, chains and devices for restraint preferred.</p><p>Familiarization and certification in AMC Airlift Load Planning, or equivalent, and Joint Inspection process is preferred.</p><p></p></section>

<p>INTRODUCTION TO GGGI The Global Green Growth Institute (GGGI) is a treaty-based international, inter-governmental organization dedicated to supporting and promoting strong, inclusive and sustainable economic growth in developing countries and emerging economies. To learn more please visit about GGGI web page. In the Sultanate of Oman, GGGI has partnered with the Government through the leadership of the Environment Authority (EA) to develop the "Accelerating Resilience and Innovation for Sustainable Ecosystems management" (ARISE) Program . The ARISE Program is a USD 100 million initiative spanning six years, designed to deliver climate action, ecosystem restoration, and economic growth through Nature-based Solutions (NbS) integrated into the Bioeconomy and Sustainable Special Economic Zones (SSEZs) . The program ultimately targets the restoration of 30,000 hectares of land, an estimated 750,000 tCO2e/year in greenhouse gas emission reductions, and the creation of over 1,000 green jobs. The implementation of the ARISE Program is structured around two phases. Phase 1 will cover 2 years, and Phase 2 will be over 4 years. The funding has been approved for Phase 1.</p><p>POSITION SUMMARY Based in Salalah, in Dhofar Governorate, Oman, the MEL &amp; Data Officer plays a key role as the MEL focal point for the Oman ARISE Program. Reporting directly to the ARISE Program Lead, this position supports the on-the-ground delivery of the multi-year program s results framework. The Officer will work in close collaboration with the Regional MEL Senior Officer for the Middle East and North Africa (MENA) to implement GGGI s organizational-wide MEL framework at the program level. This role involves coordinating MEL implementation, data collection, analysis, and visualization, learning &amp; reporting following the comprehensive MEL plan for ARISE, including supporting baseline assessments such as Knowledge, Aptitude, and Practices (KAP) surveys and ecological data tracking. Additionally, the Officer will collaborate with the Program Implementation Unit (PIU) to create tailored MEL tools, assist in internal and external reporting, and contribute to the capacity of local partners and government stakeholders.</p><p>PURPOSE • Coordinate the implementation and periodic review of MEL framework and MEL Plan specifically for the Oman ARISE Program, ensuring alignment with overall program objectives and GGGI s global MEL standards. • Support updates to the Theory of Change (TOC) and Detailed Implementation Plan (DIP) based on field validations and data collection. • Coordinate and execute formal baseline assessments including integrating GIS spatial data, GHG emission tracking, and socio-economic data within the first months of the inception phase. • Collaborate with the Program Lead and technical experts to design tailored mobile data collection tools and dashboards that effectively monitor and evaluate program outputs and outcomes. • Compile lessons learned and best practices to refine the program s adaptive management strategies.</p><p>ENGAGEMENT • Collaborate with program team members to design, test, and implement tailored MEL and data collection tools that effectively monitor and evaluate community-level project activities. • Maintain close communication with the RO-MENA and collaborates closely with the Regional MEL Senior Officer (MENA) to ensure adherence and contribute to GGGI s Project/Program Cycle Management (PCM) guidelines and MEL methodologies. • Engage actively with key Omani government stakeholders, including the Environment Authority (EA), the National Centre for Statistics and Information (NCSI), and the Oman Zero Carbon Center, to align program MRV methodologies with national tracking systems and NDCs. • Partner with local academic institutions, primarily the Dhofar University Biodiversity Research Center (BRC), to execute randomized field surveys, focus group discussions, and ecological data triangulation.</p><p>DELIVERY • Coordinate and support mixed-methods baseline assessments, including large-scale KAP surveys targeting Dhofar communities, ensuring high-quality data collection following statistically valid random sampling frameworks. [JY1] • Compile and analyze secondary data analysis using historical government records, GIS mapping platforms, and localized emission factors to establish accurate Zero-Point Baselines for rangeland degradation and GHG emissions. • Clean, process, and analyze complex quantitative and qualitative datasets, utilizing data visualization to regularly produce stakeholder-friendly update briefs to [JY2] [JY3] support evidence-based decision-making for the Program Steering Committee (PSC) and Program Management Committee (PMC).Develop [JY4] [JY5] the official ARISE Program MEL Plan and is data collection mechanisms to monitor and measure the program s progress against environmental and socioeconomic performance indicators and Ensure all the program data is collected on time on the GGGI Online.. • Maintain internal project reporting, including tracking the 750,000 tCO2e/year emission reduction and 30,000 ha restoration targets via GGGI Online (GO). • Program and deploy mobile data collection tools (e.g., Open Data Kit, MS forms, Google survey, Kobo Toolbox, Ona) utilizing XLS form-building. • Prepare Annual End-Of-Year-Results (EOYR) reports, impact case studies, and donor progress reports in a timely and highly professional manner. • Ensure the preparation, accuracy and timely submission of monitoring reports.</p><p>WORKING CONDITIONS The MEL &amp; Data Officer is an G8NAT grade level in GGGI's national salary scale, details of which can be found in the GGGI Staff Rules on GGGI s website. In addition, GGGI provides 27 days of annual leave, flexible work arrangements and contribution towards private health insurance that covers dental and vision. GGGI is committed to providing a work environment that is sufficiently flexible to accommodate diverse life-cycle challenges and assist Staff members to achieve a better balance between work commitments and personal and family commitments, thus ensuring high performance, long-term productivity and well-being of Staff members. For more information on GGGI's terms and conditions (allowances, health care, education etc.) please familiarize yourself with GGGI's Rules and Regulations that can be found here: https://gggi.org/policy-documents/. Child protection GGGI is committed to child protection, irrespective of whether any specific area of work involves direct contact with children. GGGI s Child Protection Policy is written in accordance with the Convention on the Rights of the Child.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Master's degree or equivalent in economics, statistics, data science, environmental science, development studies, or a related field.</li><li>A minimum of 5 years of professional experience in monitoring and evaluation, data analysis, and program development for large-scale international development or climate finance projects.</li><li>Demonstrated expertise in quantitative and qualitative data analysis software (e.g., R, Python, MAXQDA) and advanced Microsoft Excel (VBA).</li><li>Proven experience utilizing mobile data collection platforms (Kobo Toolbox, Ona, etc.) and developing user-friendly digital survey forms.</li><li>Exceptional analytical, writing, and presentation skills in English are required.</li><li>Fluency in Arabic is an asset for this role and is highly desirable.</li></ul><p><strong>FUNCTIONAL COMPETENCIES</strong></p><ul><li>Strong written and verbal communication skills in English; ability to draft high-quality MEL frameworks, evaluation reports, and technical documents.</li><li>Strong project management and coordination skills, including experience working with governments (e.g., Environment Authority), development partners, and technical experts.</li><li>Ability to interpret technical analysis, GIS mapping, and GHG modeling outputs and translate them into actionable MEL insights and policy-level reporting.</li><li>Strong background in developing complex logframes and impact tracking mechanisms, particularly for climate change, agriculture, or Nature-based Solutions (NbS).</li><li>Ability to coordinate consultants, enumerators, and data collection activities across multiple stakeholders without direct line management authority.</li><li>Strong organizational skills and attention to detail, with the ability to manage competing priorities and meet deadlines in a time-sensitive environment.</li><li>Solutions-oriented and collaborative approach to problem solving in a multi-stakeholder setting.</li></ul><p><strong>CORPORATE</strong></p><ul><li>Understand and actively support GGGI's mission, vision and values.</li><li>Promote an organizational culture of trust, transparency, respect and partnership.</li><li>Excel at problem solving, ask questions and seek support when needed, share easily information and knowledge with others both internally as externally.</li><li>Manage emotions and stress positively, build rapport and resolves conflict easily.</li><li>Strong ability to work independently and/or remotely, while maintaining productivity.</li></ul>

<p><h4>Job Description</h4> <p>The Traffic Management Specialist arranges the shipment of Global Prepositioned Material Services (GPMS) cargo to various worldwide destinations via air, land, and sea. The incumbent must comply with all applicable international and federal transportation laws, regulations, tariffs, and Department of Defense (DOD) guidance. Must be able to gain access to Logistics Tool Suite (LTS), Global Freight Management (GRM), Cargo Movement Operating System (CMOS), Integrated Logistics System-Supply (ILS-S), Global Air Transportation Execution System (GATES), Integrated Computerized Deployment System (ICODES), Integrated Booking System (IBS), Joint Container Management system (JCM), Wood Packaging Materials (WPM) Management Toolset, Global Asset Reporting Tool (GART), and web-based tracking systems such as Integrated Data Environment/Global Transportation Network Convergence (IGC), Radio Frequency Identification (RFID-ITV) Tracking Portal, Global Decision Support Systems (GDSS-2), and Single Mobility System (SMS) to ensure in-transit visibility (ITV) within the Defense Transportation System (DTS). Ensures all shipments comply with the International Trade and Arms Regulations (ITAR), the Performance Work Statement (PWS), and Amentum ISO 9001 Quality Management System (QMS). Must be able to complete AMMO-43, Intermodal Dry Cargo Container/CSC Reinspection, AMMO-62, Technical Transportation of Hazardous Materials Distance Learning Courses, and WPM certification/recertification web-based training. Ensures compliance with Performance Work Statement (PWS) and Amentum ISO 9001 Quality Management System (QMS).</p> <h4>Principal Accountabilities</h4> <ul> <li>Inspects, accepts documentation (DD Form 1149/1348-1), prepares, and processes all outbound/inbound cargo offered for transportation in the Defense Transportation System (DTS).</li> <li>Checks for completeness and accuracy. Verifies the nomenclatures, quantity, Transportation Control Numbers (TCN), Transportation Account Code (TAC), consignor and consignee codes, hazardous/classified materials, ITARS certifications, and other essential transportation data.</li> <li>Properly classifies freight, selects commodity codes, selects the most efficient mode of shipment, and controls obligations for government transportation funds.</li> <li>Prepares all required shipping documents for data input to CMOS/GATES, assigns Transportation Control Numbers, produces labels, issues truck manifest for general/hazardous cargo, and maintains manifest logs.</li> <li>Uses automated computer systems to process and document to accurately input the Transportation Control Numbers, Transportation Accounting Codes, consignor and consignee codes, and other essential transportation data into CMOS, GATES, or IBS.</li> <li>Inspects hazardous materials to ensure proper packaging, marking, labeling, documentation, and certification in accordance with applicable Dangerous Goods Regulations (AFMAN 24-604, 49 Code of Federal Regulation, International Air Transport Association (IATA), and International Maritime Dangerous Goods (IMDG)).</li> <li>Inspects, accepts, and inventories all incoming freight and containers for overages, shortages, and damage before acceptance. When required, initiates and completes DD Form 361, Transportation Discrepancy Report (TDR).</li> <li>Provides asset visibility and real-time view to track customer queries using IGC, RFID-ITV, GDSS2, or SMS.</li> <li>Prepares shipping documents and movement requests for international and domestic shipments between sites and container movements from the Sea Port of Embarkation (POE) to the Sea Port of Debarkation (POD) shipped by surface or sealift.</li> <li>Performs Port Handling and Inland Transportation (PHIT) and ensures the subcontractor performs all duties and responsibilities according to the Statement of Work (SOW). Inspects and documents each shipment for contract compliance on a Customer Service Survey form.</li> <li>Processes Export Traffic Release Requests (ETRR) for sealift shipments using Surface Deployment Distribution Command (SDDC) - Integrated Booking System (IBS).</li> <li>Performs host country customs clearances and liaises with military and host country ministries on import and export for border customs clearances, airport customs clearances, and seaport clearances.</li> <li>Selects and initiates contact with local carriers to arrange appropriate transport equipment for containers, classified, sensitive, hazardous, or outsized shipments based on the size, weight, commodity description, freight classification, required delivery date, priority, or other special requirements.</li> <li>Loads/unloads 463L pallets, equipment, vehicles, and ISO containers from flat-bed/low-bed trucks. May assist in loading/unloading military vessels at the seaport.</li> <li>Assists the Pallet and Net Managers with inspections, issuing, accounting, controlling, reporting, and maintaining operation stock levels of 463L pallets, nets, and other tie-down equipment located on-site.</li> <li>Assists the WPM Custodian with inspecting and certification, record keeping, and reporting the receipt and usage requirements.</li> <li>Assists the CCO with completing the monthly container inventory, ensuring all containers located on-site are inventoried between the 1st and 30th day of each month.</li> <li>Reports all lost, damaged, destroyed, and modified containers to the CCO within 12 hours of discovery.</li> <li>Performs container inspections and reports findings on the DA 2404 equipment inspection and maintenance worksheet.</li> <li>Receives/ships all containers in JCM within 12 hours of receipt or departure.</li> <li>Operates GATES and ICODES to process and manifest cargo and to develop load plans for military and commercial aircraft.</li> <li>Prepares, inspects, reviews, and submits preload plans, hazardous materials diplomatic clearances (HAZDIP), and other documents to facilitate air movement.</li> <li>Inspects cargo documentation, conducts joint inspections, and certifies that cargo is built correctly and airworthy.</li> <li>Computes weight and balance and certifies weight distribution of the aircraft with passengers, cargo, and baggage.</li> <li>Determines cargo configuration and aircraft loading requirements in accordance with Air Transportability Test Loading Activity Certifications (ATTLA).</li> <li>Loads, unloads, and services aircraft. Ensures cargo loads are secure and tied down. Assists load team chief with selecting, assembling, palletizing, and transporting cargo loads to and from aircraft and storage areas.</li> <li>Safely transports and handles explosives.</li> <li>Performs passenger service procedures, check-in, manifests passengers and baggage, and performs security checks. Loads/unloads passengers and baggage from aircraft.</li> <li>Performs weighing of cargo, vehicles, and outsized cargo to determine the center of balance for rolling stock and ensures cargo dimensions are within pallet and aircraft limitations.</li> <li>Implements, documents, and controls quality, training, environment, and safety programs.</li> <li>Prepares and handles cargo in accordance with all prescribed regulations, instructions, technical orders, and procedures.</li> <li>Accomplishes receiving process for all inbound cargo functions of MILSTRIP and NON-MILSTRIP shipments addressed to the host installation SRAN in accordance with regulation.</li> <li>Maintains technical orders, publications, forms, and files required for traffic management operations.</li> <li>Compiles data and submits reports and other correspondence as required.</li> <li>Performs other duties as assigned.</li> <li>Works in normal office and maintenance shop or warehouse environment and may be required to work outdoors for extended periods.</li> </ul> <h4>Minimum Requirements</h4> <ul> <li>Must be proficient in the use of personal computers and Windows Operating System and Microsoft Office to include as a minimum PowerPoint, Excel, and Word programs.</li> <li>Knowledge of related shipping/receiving procedures and the ability to detect/report problems to appropriate personnel.</li> <li>Excellent organizational skills and the ability to effectively work under pressure and strict timelines required.</li> <li>Ability to maintain an effective working relationship with coworkers, including multi-national staff and external and internal customers is required.</li> <li>Must be able to communicate clearly and concisely, orally and in writing to coworkers and customers while maintaining Communication Security (COMSEC), Operational Security (OPSEC), and Computer Security (COMPUSEC).</li> <li>Knowledge and understanding of MHE equipment operations and associated hazards required.</li> <li>Will be required to receive training and operate material handling equipment.</li> <li>Must possess a valid home country driver's license and ability to obtain host nation driver's license.</li> <li>High school diploma or equivalent required.</li> <li>Minimum of three years of experience in Traffic Management (TMO)/Air Freight operations or associate degree in a related field of study required.</li> <li>Experience may include but is not limited to import/export, freight acceptance, preparation, handling, cargo shipping/receiving by surface, sea and air data records, container management, customer service, cargo operating computer systems, or other related experience.</li> <li>Possess a current HAZMAT Certification in accordance with AFMAN 24-604 or ability to obtain it upon acceptance of the position.</li> <li>Must be able to obtain and maintain facility credentials/authorization. Note: US citizenship is required for facility credentials/authorization at this work location.</li> <li>Will be required to wear proper Personal Protective Equipment (PPE) according to prescribed procedures and as required for task being performed.</li> <li>Physically capable of performing all required duties; capable of lifting/pushing/pulling minimum of 50 lbs.</li> <li>Ability to travel domestically and internationally.</li> </ul> <h4>Preferred Qualifications</h4> <ul> <li>Experienced in aircraft cargo loading/unloading and cargo tie-down restraint procedures, palletizing cargo on single or multiple 463L pallets using side and top nets, straps, chains, and devices for restraint preferred.</li> <li>Familiarization and certification in AMC Airlift Load Planning, or equivalent, and Joint Inspection process is preferred.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Family Group: </b></p><br>Business Support Group<p><br><b>Job Description: </b></p><br><p>Job Summary:</p><br><p>The role is responsible for providing comprehensive administrative and executive support, ensuring the efficient coordination of daily business activities. Key responsibilities include managing calendars, coordinating domestic and international travel arrangements, scheduling and organizing internal and external meetings, preparing meeting agendas, documenting Minutes of Meeting (MoMs), drafting correspondence, screening visitors, and handling a wide range of office management and administrative tasks.</p><br><p>The ideal candidate will have demonstrated experience in delivering high-quality administrative and executive support within a dynamic business environment. This role requires exceptional organizational and time-management skills, the ability to work independently with minimal supervision, and the flexibility to adapt to changing priorities. The successful candidate will demonstrate a high level of professionalism, discretion, and confidentiality while interacting effectively with stakeholders at all levels. A proactive mindset, strong attention to detail, resourcefulness, and the ability to manage multiple priorities under pressure are essential for success in this role. The individual should also possess excellent communication skills and a positive, collaborative approach to supporting business objectives.</p><br><p><br>Job Responsibilities:</p><br><ul><li>Manage the Regional President’s calendar, meetings, and daily priorities.</li><li>Coordinate and schedule internal and external meetings, including agendas, briefing materials, presentations, and MoMs.</li><li>Serve as the primary point of contact for internal and external stakeholders.</li><li>Maximize the effective use of the Regional President’s time by ensuring issues are well-prepared and appropriately prioritized.</li><li>Prepare high-quality briefing packs, presentations, speeches, and other materials to support internal and external engagements</li><li>Handle confidential and sensitive information with professionalism and discretion.</li><li>Support the Regional President in managing commitments, deadlines, and business priorities.</li><li>Coordinate domestic and international travel, including itineraries, logistics, and expense reporting.</li><li>Arrange travel and logistics for teams and visiting BP executives.</li><li>Monitor and prioritize correspondence, requests, and information flow to the executive office.</li><li>Maintain effective filing systems, office administration, and operational support.</li><li>Collaborate with Team Assistants to provide cross-functional support and holiday cover.</li><li>Track and coordinate key actions, initiatives, and deliverables to ensure alignment with business priorities.</li><li>Anticipate business needs and proactively resolve administrative and logistical challenges.</li></ul><p><br>Job Qualifications and requirements:</p><br><ul><li>This role is only for Omani nationals.</li><li>Proven experience providing executive administrative support to senior leaders.</li><li>Excellent written and verbal communication skills.</li><li>Strong organizational, planning, and prioritization skills with the ability to manage multiple tasks and deadlines.</li><li>Proven ability to work independently, exercise sound judgment, and handle confidential information with discretion.</li><li>Demonstrated ability to anticipate business needs and proactively resolve issues.</li><li>Strong analytical skills with the ability to quickly assimilate information and support decision-making.</li><li>Advanced proficiency in Microsoft Office 365 applications, including Outlook, Word, Excel, PowerPoint, and SharePoint.</li><li>Excellent calendar management skills, including coordination of complex executive schedules and meetings.</li><li>Experience managing travel arrangements, expense processes, filing systems, and office administration.</li><li>Strong attention to detail, with a structured and systematic approach to work.</li><li>Ability to build effective working relationships and interact confidently with stakeholders at all levels.</li><li>Self-motivated team player with a positive, professional, and customer-focused mindset.</li></ul><p>Desirable Attributes<br>•&nbsp;&nbsp; &nbsp;Ability to perform effectively in a fast-paced, high-pressure environment.<br>•&nbsp;&nbsp; &nbsp;Flexible and adaptable, with the ability to manage competing priorities.<br>•&nbsp;&nbsp; &nbsp;Strong initiative and problem-solving capabilities.<br>•&nbsp;&nbsp; &nbsp;Collaborative team player with excellent interpersonal skills.<br>•&nbsp;&nbsp; &nbsp;High level of integrity, professionalism, and confidentiality.<br>•&nbsp;&nbsp; &nbsp;Ability to contribute constructively to discussions and influence outcomes through clear communication.</p><br><p><br><b>Travel Requirement:</b></p><br>Up to 10% travel should be expected with this role<p><br><b>Relocation Assistance:</b></p><br>This role is not eligible for relocation<p><br><b>Remote Type:</b></p><br>This position is a hybrid of office/remote working<p><br><b>Skills:</b></p><br>Adaptability, Authenticity, Collaboration, Communication, Continuous Learning, Courage, Creativity and Innovation, Curiosity, Decision Making, Digital Fluency, Ethical judgement, Excellence, Influencing, Knowledge Sharing, Listening, Managing volatility, Problem Solving, Resilience, Self-Awareness, Stakeholder Engagement, Stakeholder Management, Understanding Emotions, Writing skills<p>​<br><b>Legal Disclaimer:</b></p><br><p>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status.&nbsp;Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process,&nbsp;please&nbsp;contact us.<br>If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.</p><br> </div>