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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Who are we? Concentrix is an international company established in over 70 countries. Specialists in improving customer experience and optimizing master processes, we help companies transform and achieve excellence, in an inclusive, collaborative and innovative environment.</p><p>Your mission as a Customer Advisor:</p><p>Your main role will be to be our clients' privileged point of contact. You will be responsible for:</p><ul><li>Accompanying prospects and clients in solving problems or providing information.</li><li>Actively contributing to promoting our brand image and developing customer satisfaction.</li><li>Effectively managing complaints.</li><li>Being an ambassador for customer satisfaction!</li></ul><p>By what means?</p><p>Incoming calls, emails, letters, and potentially interactions via social networks. No telephone prospecting!</p><p>What we offer you:</p><p>At Concentrix, we prioritize the development of our talents. Here are the unique benefits we offer to recognize your contribution:</p><ul><li>Compensation and benefits:</li><li>Language bonus for multilingual profiles</li><li>Performance bonuses</li><li>Regularity bonus from 12 months</li><li>Special Eid al-Adha bonus</li><li>Flexible hours with the possibility of remote work after integration</li><li>Free access to the gym</li><li>Transport provided</li><li>Social benefits:</li><li>Advantageous health insurance + CNSS/AMO</li><li>Complementary retirement after one year</li><li>Optimal working conditions:</li><li>Initial and continuous training.</li><li>A work environment that values quality of life at work.</li><li>Professional development opportunities.</li></ul><p>The profile we are looking for:</p><p>We are looking for talents who possess:</p><ul><li>Perfect command of French, both written and spoken.</li><li>Excellent communication skills, organized, autonomous, and with a positive attitude.</li><li>Proficiency in digital tools and a natural curiosity to adopt new technologies.</li></ul><p>Our recruitment process:</p><ol><li>Telephone pre-qualification: a first discussion with a member of the recruitment team to validate the prerequisites for the position.</li><li>In person:</li><li>Collective presentation, answers to your questions, and written tests (French and IT).</li><li>Individual interview (30 minutes): an in-depth discussion with a member of our recruitment team to validate your skills and align your ambitions with our culture.</li></ol><p>Ready to take on this challenge? Join the Concentrix adventure, where innovation and customer satisfaction meet!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Perfect command of French, both written and spoken.</li><li>Excellent communication skills, organized, autonomous, and with a positive attitude.</li><li>Proficiency in digital tools and a natural curiosity to adopt new technologies.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are an international company present in more than 70 countries. We lead in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.</p><p>As a Customer Service Representative, you play an essential role by:</p><ul><li>Answering customer needs: Ensuring quality service by responding to inquiries via phone, email, or chat.</li><li>Solving problems: Identifying and resolving requests or complaints to ensure customer satisfaction.</li><li>Serving customers: Providing tailored solutions to strengthen customer trust and loyalty.</li><li>Contributing to continuous improvement: Sharing customer feedback to optimize our services and processes.</li></ul><p>At Concentrix, we place great value on appreciating our talent. Here are the unique benefits we offer to recognize your contribution:</p><ul><li>Attractive remuneration with additional bonuses: Language bonus for our multilingual game-changers. Regularity bonus from the 12th month and performance-based bonuses. Special bonus for Eid al-Adha.</li><li>Excellent social benefits: Advantageous health insurance and supplementary pension after one year. Free access to our gym. Secure transport to your workplace without logistical hurdles.</li><li>Continuous training to develop your skills and acquire new, job-relevant knowledge.</li><li>Dynamic work environment: Thematic events and gifts throughout the year to foster team spirit.</li></ul><p>Our recruitment process:</p><ul><li>Online tests (1h): Upon receipt of your application, you will receive an email inviting you to take a series of online tests. These interactive assessments aim to evaluate your linguistic, technical skills, as well as your personality. A crucial step to better understand your potential and stand out!</li><li>Telephone interview: An initial conversation with a member of our recruitment team to get to know Concentrix and check if your profile fits.</li><li>On-site interview: An in-depth conversation to validate your skills and align your ambitions with our company culture.</li></ul><p>Ready to take on the challenge? Join the Concentrix adventure where innovation and excellence meet!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">We are looking for talents who: Speak and write German perfectly, English skills are a plus. Possess excellent communication skills, are well-organized, autonomous, and have a positive attitude. Master digital tools and show natural curiosity to adapt to new technologies. Embrace challenges with enthusiasm and have a passion for customer satisfaction.</p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong><font dir="auto" ><font dir="auto" >Who are we? </font></font></strong></p>
<p> <strong><font dir="auto" ><font dir="auto" >Concentrix</font></font></strong><font dir="auto" ><font dir="auto" > is an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative and innovative environment.</font></font></p>
<p> <br> <strong><font dir="auto" ><font dir="auto" >Your mission as a Customer Advisor in Telesales</font></font></strong> </p>
<p> </p>
<p><font dir="auto" ><font dir="auto" >As a Customer Sales Advisor, you will play a key role:</font></font></p>
<p> <br> <strong><font dir="auto" ><font dir="auto" >By promoting our clients' products or services:</font></font></strong><font dir="auto" ><font dir="auto" > Identify and respond precisely to client needs in order to offer them tailored solutions. </font></font><br> <strong><font dir="auto" ><font dir="auto" >By negotiating and building loyalty:</font></font></strong><font dir="auto" ><font dir="auto" > Transform every interaction into an opportunity, close sales, and build lasting relationships. </font></font><br> <strong><font dir="auto" ><font dir="auto" >By boosting collective performance:</font></font></strong><font dir="auto" ><font dir="auto" > Share your ideas and actively contribute to the continuous optimization of our processes.</font></font></p>
<p> </p>
<p> <strong><font dir="auto" ><font dir="auto" >What we offer you</font></font></strong> </p>
<p> </p>
<p><font dir="auto" ><font dir="auto" >At </font></font><strong><font dir="auto" ><font dir="auto" >Concentrix,</font></font></strong><font dir="auto" ><font dir="auto" > we value the potential of each individual by offering tailor-made opportunities, with compensation adjusted to your experience, whether you are a motivated beginner or an expert in direct sales.</font></font></p>
<p> <br><font dir="auto" ><font dir="auto" >Here are the unique benefits we offer to recognize your contribution:</font></font></p>
<p> </p>
<p> <strong><font dir="auto" ><font dir="auto" >An attractive and personalized compensation package based on your experience level:</font></font></strong> <br><font dir="auto" ><font dir="auto" > A package of 7100 DH from the first month if you have proven experience in telesales. </font></font><br><font dir="auto" ><font dir="auto" > If you are a beginner, </font></font><strong><font dir="auto" ><font dir="auto" >an exceptional package of 4600 DH is offered.</font></font></strong> </p>
<p> <br> <strong><font dir="auto" ><font dir="auto" >In addition to your salary, you will benefit from exceptional bonuses:</font></font></strong> </p>
<p> <br><font dir="auto" ><font dir="auto" > Paid training during the first month of integration. </font></font><br><font dir="auto" ><font dir="auto" > Unlimited bonus based on achieving your objectives. </font></font><br><font dir="auto" ><font dir="auto" > Dedicated language bonus for our multilingual Game-Changers. </font></font><br><font dir="auto" ><font dir="auto" > Regularity bonus from month 12 and motivating performance bonuses. Special </font></font><br><font dir="auto" ><font dir="auto" > bonus for Al Adha. </font></font><br> <br> <strong><font dir="auto" ><font dir="auto" >Numerous additional benefits:</font></font></strong> </p>
<p> <br><font dir="auto" ><font dir="auto" > Comprehensive health insurance and supplementary retirement plan after one year. </font></font><br><font dir="auto" ><font dir="auto" > Free telemedicine consultations available 7 days a week for your entire family. </font></font><br><font dir="auto" ><font dir="auto" > Flexible hours with the possibility of remote work after an integration period. </font></font><br><font dir="auto" ><font dir="auto" > Free access to our gyms and company-run childcare facilities. </font></font><br><font dir="auto" ><font dir="auto" > Ongoing training to develop your skills and acquire new knowledge relevant to the position.</font></font></p>
<p> <br> <strong><font dir="auto" ><font dir="auto" >A dynamic work environment:</font></font></strong> <br><font dir="auto" ><font dir="auto" > Themed events and gifts throughout the year to strengthen team spirit.</font></font></p></div></section>
<h2 class="h5">Job description</h2>
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Job : <p>Manage foreign currency positions and hedging operations:<br>•Oversee daily import/export foreign currency positions<br>•Manage documentation and tracking of hedging operations (hedging instruments, maturities, settlements)<br>•Continuously monitor foreign exchange market developments and reference rates<br>•Propose strategies to optimize foreign exchange hedging<br>Manage import/export documentary credits:<br>•Track and process import documentary credits (raw sugar purchases) and export documentary credits (Sugar, Molasses)<br>•Coordinate with Purchasing, Supply Chain, and Export departments for the documentary compliance of international operations<br>•Ensure timely settlement of foreign currency payments according to negotiated deadlines and current regulations<br>Ensure compliance of treasury operations:<br>•Formalize and update treasury procedures<br>•Ensure compliance with regulations from the Foreign Exchange Office, Bank Al-Maghrib, and the Group's internal procedures<br>•Document and justify all treasury operations<br>•Identify and prevent fraud risks in treasury operations and international transactions<br>•Contribute to the Group's certification and rating processes<br>Participate in or lead continuous improvement projects:<br>•Involve in cross-functional projects (company projects...)<br>•Lead or participate in continuous improvement projects within your department</p><br><br> <br> Required profile : <p>Job Requirements:<br>•Education: Master's degree (Bac+5) in International Finance, Treasury, or equivalent<br>•Experience: Minimum 3 years in a similar role<br>Professional Skills:<br>•General accounting<br>•Treasury management<br>•Financial analysis management<br>•In-depth knowledge of Market Finance<br>Transversal Skills:<br>•Analytical and synthesis skills<br>•Communication<br>•Problem-solving methods<br>Behavioral Skills:<br>•Client focus<br>•Initiative/innovation<br>•Results-oriented<br>•Persuasion and influence<br>•Adaptability/flexibility<br>•Team spirit</p><br><br> <br><br> </div>
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<b>Position:</b>Sales Operation Associate (English Speaker)<br><br><b>Job Description:</b><br><b>About us:</b><br><p><b>Arrow Enterprise Computing Solutions</b>, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</p><br><br><p>As part of its growth, <b>ARROW ECS </b>is strengthening its teams and is looking for a <b>sales operation associate (English speaker)</b>,</p><br><br><br><p><b>What you will be doing at ARROW:</b></p><br><br><ul><li><p>Maintain customer, lead, and sales activity data in the CRM system by entering, organizing, and maintaining it accurately,</p><br><br></li><li><p>Providing administrative support to the sales team,</p><br><br></li><li><p>Handling Vendor requests and issues related to orders</p><br><br></li></ul><br><p><b>Who are we looking for?</b></p><br><br><ul><li><p>Fluent level in <b>(English C1)</b></p><br><br></li><li><p>Excellent written and oral communication skills,</p><br><br></li><li><p>Ability to work in teams and collaborate with other departments</p><br><br></li></ul><br><p><b>What is in it for you?</b></p><br><br><ul><li><p>Full Permanent contract,</p><br><br></li><li><p>Social advantage: CNSS, CIMR, Health insurance,</p><br><br></li><li><p>Very good working atmosphere in a team of passionate collaborators,</p><br><br></li><li><p>Work culture where you can make an impact,</p><br><br></li><li><p>Working within an international organization, recognized worldwide in its sector.</p><br><br></li></ul><br><p>Do you see yourself as our future colleague? If yes, send us your application and CV in English now!</p><br><br><br><p>#LI-NG1</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>
<p>Who are we? Concentrix is an international company implanted in more than 70 countries. Specialists in improving the customer experience and optimizing business processes, we help companies transform and achieve excellence, in an inclusive, collaborative and innovative environment.</p><p>Your mission as a Customer Advisor</p><p>Your main role will be to be our clients' privileged point of contact. You will be responsible for:</p><ul><li>Accompanying prospects and clients in solving problems or providing information.</li><li>Actively contributing to promoting our brand image and developing customer satisfaction.</li><li>Effectively managing complaints.</li><li>Being an ambassador for customer satisfaction!</li></ul><p>By what means?</p><p>Incoming calls, emails, letters, and potentially interactions via social networks. No telephone prospecting!</p><p>What we offer you:</p><p>At Concentrix, we make valuing our talent a priority. Here are the unique benefits we offer to recognize your contribution:</p><p>Remuneration and benefits:</p><ul><li>Language bonus for multilingual profiles</li><li>Performance bonuses</li><li>Regularity bonus starting from 12 months</li><li>Special Eid al-Adha bonus</li><li>Flexible hours with the possibility of remote work after integration</li><li>Free access to the gym</li><li>Transport provided</li></ul><p>Social benefits:</p><ul><li>Advantageous health insurance + CNSS/AMO</li><li>Complementary pension after one year</li></ul><p>Optimal working conditions:</p><ul><li>Initial and continuous training.</li><li>A work environment that values quality of life at work.</li><li>Professional development prospects.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Perfect command of French, both written and spoken.</li><li>Mastery of Moroccan Dialect (Darija) with an acceptable level of English.</li><li>Excellent communication skills, organized, autonomous, and a positive attitude.</li><li>Proficiency in digital tools and a natural curiosity for adopting new technologies.</li><li>Knowledge of Fintech / Banking / Financial Services industries.</li><li>Digital customer relationship experience.</li></ul>
<h2 class="h5">Job description</h2>
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<br> Company culture : <p><strong>DXC – CDG</strong> stands out for a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation shape priorities. This dynamic is balanced by a <strong>collaborative culture</strong>, fostering trust, empowerment and close managerial support. It also integrates an <strong>innovation dimension</strong>, encouraging initiative, adaptability and experimentation. Finally, a well-established <strong>organizational culture</strong> provides structure, ensuring process rigor, reliability and operational efficiency.
</p><br><br>
<br> Job : <p>The candidate will be responsible for analyzing business needs, designing innovative solutions, developing, integrating, and supporting business applications to support the company's digital transformation.</p><br><br><p>Main responsibilities</p><br><br><ul><li>Design, develop, and maintain solutions on Microsoft Dynamics 365 Business Central.</li><li>Configure and customize Business Central according to business needs.</li><li>Develop extensions in AL Language.</li><li>Create business applications with Power Apps (Canvas Apps and Model-Driven Apps).</li><li>Automate processes with Power Automate.</li><li>Develop dashboards and reports with Power BI.</li><li>Participate in the integration of Microsoft Copilot and AI Copilot Studio solutions.</li><li>Design AI agents and conversational assistants.</li><li>Integrate Business Central with Microsoft 365, Azure, and third-party applications.</li><li>Perform testing, deployment, and technical support activities.</li><li>Support users and ensure skill transfer.</li><li>Participate in functional workshops with business teams and stakeholders.</li></ul> <br> Required profile : <p>Bachelor's or Master's degree in Computer Science or equivalent.</p><br><br><p>Minimum 7 years of experience with Microsoft Dynamics ERP.</p><br><br><p>Hands-on experience with Microsoft AI and Copilot solutions.</p><br><br><p>Excellent analytical and problem-solving skills.</p><br><br><p>Ability to work independently and mentor junior consultants.</p><br><br><p>Good interpersonal skills and customer focus.</p><br><br><p>Languages</p><br><br><p>Professional English required (B2/C1 minimum).</p><br><br><p>Fluent French.</p><br><br><p>Microsoft Certifications (MB-800, PL-400, PL-600, AI-102, Copilot Studio).</p><br><br> <br><br> </div>
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<b>Position:</b>Asset Specialist<br><br><b>Job Description:</b><p><b>ABOUT THE ROLE</b></p><br><br><p>As a Asset Specialist , you will manage the purchase order book, inventory position, and supply planning activities for a defined supplier portfolio, supporting a key supplier within a global listed company. This role supports the wider EMEA business by ensuring product availability, improving inventory quality, reducing excess and slow-moving stock, and helping the business meet customer delivery requirements. You will work closely with suppliers, sales teams, finance, warehouse, and internal operations teams in a hybrid, cross-functional environment.</p><br><br><br><p><b>WHAT WILL YOU DO:</b></p><br><br><p><br>● Responsible for fulfilling purchase orders and managing backlog.<br>● Expedite factory purchase orders to meet customer open order demands.<br>● Match open orders to customer backlog and make requested schedule changes.<br>● Maintain manual bonds for non-e- compass accounts.<br>● Send requests for corporate allocations for backlog. Expedite backlog.<br>● Bond maintenance—at the direction of the material planner.<br>● Manage consignment billings and sure ships as well as EDI ship- complete of released orders.</p><br><br><p><b>Who are we looking for?</b></p><br><br><br><ul><li><p>Fluent level in <b>(English C1)</b></p><br><br></li><li><p>Excellent written and oral communication skills,</p><br><br></li><li><p>Ability to work in teams and collaborate with other departments,</p><br><br></li></ul><br><p><b>What is in it for you?</b></p><br><br><ul><li><p>Full Permanent contract,</p><br><br></li><li><p>Social advantage: CNSS, CIMR, Health insurance,</p><br><br></li><li><p>Very good working atmosphere in a team of passionate collaborators,</p><br><br></li><li><p>Work culture where you can make an impact,</p><br><br></li><li><p>Working within an international organization, recognized worldwide in its sector.</p><br><br></li></ul><br><p>#LI-YB1</p><br><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Product & Supplier Management<br> </div>
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<b>Position:</b>Inside Sales Representative (Italian Speaker)<br><br><b>Job Description:</b><p><b>About US:</b></p><br><br><p><b>Arrow Enterprise Computing Solutions</b>, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</p><br><br><p>As part of its growth, <b>ARROW ECS </b>is strengthening its teams and is looking for an <b>Inside Sales Associate </b></p><br><br><br><p><b>What you will be doing at ARROW:</b></p><br><br><br><ul><li><p>Maintain sales records, update CRM data, and generate sales reports to track progress and provide insights for sales management,</p><br><br></li><li><p>become aware of the products and services sold by the company,</p><br><br></li><li><p>Offer customers information on products and services,</p><br><br></li><li><p>Assess customers' needs and offer them adapted solutions,</p><br><br></li><li><p>Conduct Teams or phone meetings to demonstrate products or services, answer questions, and address objections.</p><br><br></li></ul><br><p><b>Who are we looking for?</b></p><br><br><br><ul><li><p>Fluent level in <b>Italian </b></p><br><br></li><li><p>Excellent written and oral communication skills,</p><br><br></li><li><p>Great negotiation and sales skills</p><br><br></li><li><p>Ability to work in teams and collaborate with other departments,</p><br><br></li><li><p>Freshly Graduated candidates accepted.</p><br><br></li></ul><p><b>What is in it for you?</b></p><br><br><ul><li><p>Full Permanent contract, Net salary & bonus,</p><br><br></li><li><p>Social advantage: CNSS, CIMR, Health insurance,</p><br><br></li><li><p>Very good working atmosphere in a team of passionate collaborators,</p><br><br></li><li><p>Work culture where you can make an impact,</p><br><br></li><li><p>Working within an international organization, recognized worldwide in its sector.</p><br><br></li></ul><br><p>#LI-YB1</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p>
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<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your mission as a Customer Service Advisor</font></font></strong> </p>
<p> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As a Customer Service Advisor, you will play a fundamental role by:</font></font></p>
<ul>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Responding to customer needs</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : Ensuring quality service by answering questions by phone, email, or chat.</font></font></p>
</li>
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<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Problem Solving</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : Identify and manage requests or complaints to ensure customer satisfaction.</font></font></p>
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<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer loyalty</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : Offering customized solutions to strengthen customer trust and loyalty.</font></font></p>
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<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to continuous improvement</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : Share customer feedback to optimize our services and processes.</font></font></p>
</li>
</ul>
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<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">What we offer you</font></font></strong> </p>
<p> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At Concentrix, we prioritize valuing our talent. Here are the unique benefits we offer to recognize your contribution:</font></font></p>
<ul>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Attractive remuneration with additional bonuses</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> :</font></font></p>
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<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Language bonus for our multilingual Game-Changers.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Regularity bonus from month 12 and performance bonuses.</font></font></p>
</li>
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<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Special bonus for Eid al-Adha.</font></font></p>
</li>
</ul>
</li>
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<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Exceptional social benefits</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> :</font></font></p>
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<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Advantageous health insurance and additional pension after one year.</font></font></p>
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<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Free access to our gym.</font></font></p>
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<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Guaranteed transport to get you to your workplace safely and without logistical complications.</font></font></p>
</li>
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<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Continuous training to develop your skills and acquire new knowledge adapted to the position.</font></font></p>
</li>
</ul>
</li>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A dynamic work environment</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> :</font></font></p>
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<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Themed activities and gifts throughout the year to foster team spirit.</font></font></p>
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</ul>
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<p> </p>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The profile of our Game-Changers</font></font></strong> </p>
<p> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are looking for talent that:</font></font></p>
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<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Fluency in Spanish and French </font></font></strong> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">, both written and spoken</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> , is required; knowledge of English is a plus. </font></font></p>
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<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Have excellent communication skills, be organized, self-reliant, and maintain a positive attitude. </font></font></p>
</li>
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<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Use digital tools and show a natural curiosity to adapt to new technologies. </font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Embrace challenges with enthusiasm and have a passion for customer satisfaction. </font></font></p>
</li>
</ul>
<p> </p>
<p><br></p></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Position:</b>Inside Sales Associate (English speaker)<br><br><b>Job Description:</b><p><b><span>About US:</span></b></p><br><br><p><b><span>Arrow Enterprise Computing Solutions</span></b><span>, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</span></p><br><br><p><span>As part of its growth, <b>ARROW ECS </b>is strengthening its teams and is looking for an <b>Inside Sales Associate </b></span></p><br><br><br><p><b><span>What you will be doing at ARROW:</span></b></p><br><br><br><ul><li><span>Maintain sales records, update CRM data, and generate sales reports to track progress and provide insights for sales management,</span></li><li><span>become aware of the products and services sold by the company,</span></li><li><span>Offer customers information on products and services,</span></li><li><span>Assess customers' needs and offer them adapted solutions,</span></li><li><span>Conduct Teams or phone meetings to demonstrate products or services, answer questions, and address objections.</span></li></ul><br><p><b><span>Who are we looking for?</span></b></p><br><br><br><ul><li>Fluent level in <b>english</b></li><li>Excellent written and oral communication skills,</li><li>Great negotiation and sales skills</li><li>Ability to work in teams and collaborate with other departments,</li><li>Freshly Graduated candidates accepted.</li></ul><p><b><span>What is in it for you?</span></b></p><br><br><ul><li>Full Permanent contract, Net salary & bonus,</li><li>Social advantage: CNSS, CIMR, Health insurance,</li><li>Very good working atmosphere in a team of passionate collaborators,</li><li>Work culture where you can make an impact,</li><li>Working within an international organization, recognized worldwide in its sector.</li></ul><br><p><span>#LI-YB1</span></p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Who are we? Concentrix is an international company with a presence in over 70 countries. Specialists in improving customer experience and optimizing core processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.</p><p>Your mission as a Customer Advisor:</p><p>Your primary role will be to be our clients' privileged point of contact. Your missions will be to:</p><ul><li>Support prospects and clients in resolving problems or providing information.</li><li>Actively contribute to promoting our brand image and developing customer satisfaction.</li><li>Effectively manage complaints.</li><li>Be an ambassador for customer satisfaction!</li></ul><p>By what means?</p><p>Incoming calls, emails, letters, and potentially interactions via social networks. No telephone prospecting!</p><p>What we offer you:</p><p>At Concentrix, we prioritize the development of our talents. Here are the unique benefits we offer to recognize your contribution:</p><ul><li>Remuneration and benefits:</li><li>Language bonus for multilingual profiles</li><li>Performance bonuses</li><li>Regularity bonus starting from the 12th month</li><li>Special Eid al-Adha bonus</li><li>Flexible hours with the possibility of remote work after integration</li><li>Free access to the gym</li><li>Transport provided</li><li>Social benefits:</li><li>Advantageous health insurance + CNSS/AMO</li><li>Complementary retirement after one year</li><li>Optimal working conditions:</li><li>Initial and continuous training.</li><li>A working environment that values quality of life at work.</li><li>Professional development prospects.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">We are looking for talents who possess:</p><ul><li>Perfect command of French, both written and spoken.</li><li>Excellent communication skills, organized, autonomous, and with a positive attitude.</li><li>Proficiency in digital tools and a natural curiosity for adopting new technologies.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p>
<p> </p>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your mission as a Customer Service Advisor</font></font></strong> </p>
<p> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As a Customer Service Advisor, you will play a fundamental role by:</font></font></p>
<ul>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Responding to customer needs</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : Ensuring quality service by answering questions by phone, email, or chat.</font></font></p>
</li>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Problem Solving</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : Identify and manage requests or complaints to ensure customer satisfaction.</font></font></p>
</li>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer loyalty</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : Offering customized solutions to strengthen customer trust and loyalty.</font></font></p>
</li>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to continuous improvement</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : Share customer feedback to optimize our services and processes.</font></font></p>
</li>
</ul>
<p> </p>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">What we offer you</font></font></strong> </p>
<p> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At Concentrix, we prioritize valuing our talent. Here are the unique benefits we offer to recognize your contribution:</font></font></p>
<ul>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Attractive remuneration with additional bonuses</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> :</font></font></p>
<ul>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Language bonus for our multilingual Game-Changers.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Regularity bonus from month 12 and performance bonuses.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Special bonus for Eid al-Adha.</font></font></p>
</li>
</ul>
</li>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Exceptional social benefits</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> :</font></font></p>
<ul>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Advantageous health insurance and additional pension after one year.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Free access to our gym.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Guaranteed transport to get you to your workplace safely and without logistical complications.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Continuous training to develop your skills and acquire new knowledge adapted to the position.</font></font></p>
</li>
</ul>
</li>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A dynamic work environment</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> :</font></font></p>
<ul>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Themed activities and gifts throughout the year to foster team spirit.</font></font></p>
</li>
</ul>
</li>
</ul>
<p> </p>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The profile of our Game-Changers</font></font></strong> </p>
<p> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are looking for talent that:</font></font></p>
<ul>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Fluency in Spanish and French </font></font></strong> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">, both written and spoken</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> , is required; knowledge of English is a plus. </font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Have excellent communication skills, be organized, self-reliant, and maintain a positive attitude. </font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Use digital tools and show a natural curiosity to adapt to new technologies. </font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Embrace challenges with enthusiasm and have a passion for customer satisfaction.</font></font></p></li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Who are we? Concentrix is an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.</p><p>Your mission as a Technical Customer Advisor As a Technical Customer Advisor, you will play an essential role by:</p><p>Responding to customer requests with precision: Handle incoming calls to answer questions and resolve technical issues, while ensuring rigorous follow-up.</p><p>Resolving technical problems effectively: Analyze customer needs, identify appropriate solutions, and guide users in resolving their problems.</p><p>Demonstrating advanced technical aptitude: Use your skills to understand and resolve complex situations, while adopting the tools and technologies made available.</p><p>What we offer you At Concentrix, we prioritize the development of our talents. Here are the unique benefits we offer to recognize your contribution:</p><p>Attractive remuneration with additional bonuses: Language bonus dedicated to our multilingual Game-Changers. Regularity bonus from 12 months and motivating performance bonuses. Special Eid al-Adha bonus.</p><p>Exceptional social benefits: Advantageous health insurance and complementary retirement plan after one year. Flexible hours with the possibility of teleworking after an integration period. Free access to our gym. Transport provided to allow you to get to your workplace safely and without logistical constraints. Continuous training to develop your skills and acquire new knowledge adapted to the position.</p><p>A dynamic work environment: Themed events and gifts throughout the year to strengthen team spirit.</p><p>The profile of our Game-Changers We are looking for talents who:</p><p>Perfectly master French and English, both written and spoken.</p><p>Possess excellent communication skills: Are clear, pedagogical, and patient, with the ability to explain technical solutions in an accessible way.</p><p>Demonstrate solid technical skills: Have a good understanding of digital tools, technical systems, and a curiosity to quickly learn new technologies.</p><p>Adopt a structured and proactive approach: Are organized, autonomous, and capable of effectively managing priorities, even under pressure.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Perfectly master French and English, both written and spoken.</li><li>Possess excellent communication skills: Are clear, pedagogical, and patient, with the ability to explain technical solutions in an accessible way.</li><li>Demonstrate solid technical skills: Have a good understanding of digital tools, technical systems, and a curiosity to quickly learn new technologies.</li><li>Adopt a structured and proactive approach: Are organized, autonomous, and capable of effectively managing priorities, even under pressure.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Your role as a Customer Service Advisor As a Customer Service Advisor, you play an essential role by:</p><p>Answering customer needs : Ensuring quality service by responding to questions by phone, email, or chat.</p><p>Resolving issues : Identifying and handling requests or complaints to ensure customer satisfaction.</p><p>Supporting customers : Providing tailored solutions to build customer trust and loyalty.</p><p>Contributing to continuous improvement : Sharing customer feedback to optimize our services and processes.</p><p>What we offer you At Concentrix, we place great value on appreciating our talents. Here are the unique benefits we offer to recognize your contribution:</p><p>Attractive remuneration with additional bonuses : Language bonus for our multilingual game-changers. Regularity bonus from the 12th month and performance-based bonuses. Special bonus for Eid al-Adha.</p><p>Excellent social benefits : Possibility of working on-site or remotely (for people outside Rabat, Salé, Kénitra, Agadir, Marrakech, Fès and Meknès). Advantageous health insurance and supplementary pension after one year. Flexible working hours with the possibility of home office after a training period. Free access to our gym. Secure transport to your workplace without logistical hurdles. Continuous training to develop your skills and acquire new job-relevant knowledge.</p><p>Dynamic work environment : Thematic events and gifts throughout the year to foster team spirit.</p><p>The profile of our game-changers We are looking for talents who:</p><p>Speak and write German perfectly, English skills are a plus.</p><p>Have excellent communication skills, are well organized, independent, and have a positive attitude.</p><p>Master digital tools and show natural curiosity to adapt to new technologies.</p><p>Embrace challenges with enthusiasm and have a passion for customer satisfaction.</p><p>Our recruitment process Online tests (1h) : Upon receipt of your application, you will receive an email inviting you to participate in a series of online tests. These interactive assessments aim to evaluate your linguistic, technical, and personality skills. A crucial step to better understand your potential and stand out!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h3>The profile of our game-changers</h3><p>We are looking for talents who:</p><ul><li>Speak and write German perfectly, English skills are a plus.</li><li>Have excellent communication skills, are well organized, independent, and have a positive attitude.</li><li>Master digital tools and show natural curiosity to adapt to new technologies.</li><li>Embrace challenges with enthusiasm and have a passion for customer satisfaction.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p><b>Your mission as a Customer Service Advisor:</b></p><p>Your main role will be to be our clients' privileged point of contact. Your missions will be to:</p><ul><li>Support prospects and clients in resolving problems or providing information.</li><li>Actively contribute to promoting our brand image and developing customer satisfaction.</li><li>Effectively manage complaints.</li><li>Be an ambassador for customer satisfaction!</li></ul><p>By what means?</p><p>Incoming calls, emails, letters, and potentially interactions via social networks. No telephone prospecting!</p><p>What we offer you:</p><p>At Concentrix, we prioritize the recognition of our talents. Here are the unique benefits we offer to acknowledge your contribution:</p><ul><li><b>Remuneration and benefits:</b></li><ul><li>Language bonus for multilingual profiles</li><li>Performance bonuses</li><li>Regularity bonus starting from 12 months</li><li>Special Eid al-Adha bonus</li><li>Flexible hours with the possibility of remote work after integration</li><li>Free access to the gym</li><li>Transport provided</li></ul><li><b>Social benefits:</b></li><ul><li>Advantageous health insurance + CNSS/AMO</li><li>Complementary retirement after one year</li></ul><li><b>Optimal working conditions:</b></li><ul><li>Initial and ongoing training.</li><li>A work environment that values quality of life at work.</li><li>Opportunities for professional development.</li></ul></ul><p>The profile we are looking for:</p><p>We are looking for talents who possess:</p><ul><li>Perfect command of French, both written and spoken.</li><li>Excellent communication skills, organized, autonomous, and a positive attitude.</li><li>Proficiency in digital tools and a natural curiosity for adopting new technologies.</li></ul><p>Our recruitment process:</p><ol><li>Telephone pre-qualification: an initial discussion with a member of the recruitment team to validate the job requirements.</li><li><br></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Perfect command of French, both written and spoken.</li><li>Excellent communication skills, organized, autonomous, and a positive attitude.</li><li>Proficiency in digital tools and a natural curiosity for adopting new technologies.</li></ul><p></p></section>
<p>We are specialists in improving customer experience and optimizing third-party processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.</p><p>Your mission as a Customer Advisor:</p><ul><li>Remote management of claims and work files</li><li>Technical analysis and quotation control</li><li>Exchange with the network of experts and service providers</li><li>Follow-up of repairs and customer satisfaction</li><li>Sales administration and dispute management</li><li>Coordination between different stakeholders</li></ul><p>What we offer you:</p><p>At Concentrix, we prioritize the development of our talents. Here are the unique benefits we offer to recognize your contribution:</p><ul><li><b>Remuneration and benefits:</b></li><ul><li>Attractive salary package</li><li>Flexible hours (8 AM to 6 PM, Monday to Friday) with possibility of remote work (depending on profile & experience)</li><li>Performance bonuses</li><li>Regularity bonus starting from the 12th month</li><li>Special Eid al-Adha bonus</li><li>Free access to the gym</li><li>Transport provided</li><li><b>Social benefits:</b></li><ul><li>Advantageous health insurance + CNSS/AMO</li><li>Complementary retirement after one year</li><li><b>Optimal working conditions:</b></li><ul><li>Initial and ongoing training.</li><li>A work environment that values quality of life at work.</li><li>Professional development opportunities.</li></ul></ul></ul></ul><p>The profile we are looking for:</p><p>We are looking for talents who possess:</p><ul><li>Proven experience in Home Insurance claims management</li><li>A Bac+2/3 degree in building or civil engineering is a plus</li><li>Proven skills in insurance and customer relations.</li><li>Knowledge of the building sector is a plus</li></ul><p>The following qualities:</p><ul><li>Organized, autonomous, and with excellent interpersonal skills</li></ul><p>Our recruitment process:</p><ol><li>Phone pre-qualification: an initial discussion with a member of the recruitment team to validate the job requirements.</li><li><br></li></ol><p><strong>Desired Candidate Profile</strong></p>We are looking for talents who possess:<br><br>* Proven experience in Home Insurance claims management<br>* A Bac+2/3 degree in building or civil engineering is a plus<br>* Proven skills in insurance and customer relations.<br>* Knowledge of the building sector is a plus<br><br>The following qualities:<br><br>* Organized, autonomous, and with excellent interpersonal skills
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Who are we? Concentrix is an international company located in over 70 countries. Specialists in improving customer experience and optimizing core business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.</p><p>Your mission as a Customer Advisor:</p><p>Your main role will be to be the privileged point of contact for our clients. Your missions will be:</p><ul><li>Support prospects and clients in resolving problems or providing information.</li><li>Actively contribute to promoting our brand image and developing customer satisfaction.</li><li>Effectively manage complaints.</li><li>Be an ambassador for customer satisfaction!</li></ul><p>By what means?</p><p>Incoming calls, emails, letters, and potentially interactions via social networks. No telephone prospecting!</p><p>What we offer you:</p><p>At Concentrix, we prioritize the development of our talents. Here are the unique benefits we offer to recognize your contribution:</p><ul><li>Remuneration and benefits:</li><li>Language bonus for multilingual profiles</li><li>Performance bonuses</li><li>Regularity bonus from 12 months</li><li>Special Eid al-Adha bonus</li><li>Flexible hours with the possibility of remote work after integration</li><li>Free access to the gym</li><li>Transport provided</li><li>Social benefits:</li><li>Advantageous health insurance + CNSS/AMO</li><li>Complementary retirement after one year</li><li>Optimal working conditions:</li><li>Initial and continuous training.</li><li>A work environment that values quality of life at work.</li><li>Professional development opportunities.</li></ul><p>The profile we are looking for:</p><p>We are looking for talents who possess:</p><ul><li>Perfect mastery of Dutch, both written and spoken.</li><li>Excellent communication skills, organized, autonomous, and with a positive attitude.</li><li>Proficiency in digital tools and natural curiosity to adopt new technologies.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Perfect mastery of Dutch, both written and spoken.</li><li>Excellent communication skills, organized, autonomous, and with a positive attitude.</li><li>Proficiency in digital tools and natural curiosity to adopt new technologies.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your mission as a Customer Service Advisor</font></font></strong> </p>
<p> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As a Customer Service Advisor, you will play a fundamental role by:</font></font></p>
<ul>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Responding to customer needs</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : Ensuring quality service by answering questions by phone, email, or chat.</font></font></p>
</li>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Problem Solving</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : Identify and manage requests or complaints to ensure customer satisfaction.</font></font></p>
</li>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer loyalty</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : Offering customized solutions to strengthen customer trust and loyalty.</font></font></p>
</li>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to continuous improvement</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : Share customer feedback to optimize our services and processes.</font></font></p>
</li>
</ul>
<p> </p>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">What we offer you</font></font></strong> </p>
<p> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At Concentrix, we prioritize valuing our talent. Here are the unique benefits we offer to recognize your contribution:</font></font></p>
<ul>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Attractive remuneration with additional bonuses</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> :</font></font></p>
</li>
<ul>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Language bonus for our multilingual Game-Changers.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Regularity bonus from month 12 and performance bonuses.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Special bonus for Eid al-Adha.</font></font></p>
</li>
</ul>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Exceptional social benefits</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> :</font></font></p>
</li>
<ul>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Possibility of working in person or remotely for people who reside outside of Rabat, Sal, K nitra, Agadir, Marrakech, F sy Mekn s.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Advantageous health insurance and additional pension after one year.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Flexible hours with the option of teleworking after an integration period.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Free access to our gym.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Guaranteed transport to get you to your workplace safely and without logistical complications.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Continuous training to develop your skills and acquire new knowledge adapted to the position.</font></font></p>
</li>
</ul>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A dynamic work environment</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> :</font></font></p>
</li>
<ul>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Themed activities and gifts throughout the year to foster team spirit.</font></font></p>
</li>
</ul>
</ul>
<p> </p>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The profile of our Game-Changers</font></font></strong> </p>
<p> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are looking for talent that:</font></font></p>
<ul>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Fluency in Spanish, both written and spoken</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> , is required; knowledge of English is a plus. </font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Have excellent communication skills, be organized, self-reliant, and maintain a positive attitude. </font></font></p>
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<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Use digital tools and show a natural curiosity to adapt to new technologies. </font></font></p>
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<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Embrace challenges with enthusiasm and have a passion for customer satisfaction.</font></font></p></li></ul></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Position:</b>Sales Development Representative ArrowSphere-aaS (North America market)<br><br><b>Job Description:</b><p><b>ArrowSphere</b> is a single point of entry to cloud solutions. A single platform to search leading cloud products, build IaaS, PaaS & SaaS solutions. To learn more check out this short video: <b>https://www.youtube.com/watch?v=he1PaHeGW2s</b></p><br><br><p>To strengthen its response to Microsoft’s CSP program evolution, ArrowSphere is reinforcing several teams, including the Sales Development Team.</p><br><br><br><p>This role is part of a <b>newly created mission and team</b>, with an international setup including team creation in <b>Morocco</b>.</p><br><br><br><p><b>The Mission As a "Hunter" Sales Development Representative North America, you will drive the expansion of the ArrowSphere-aaS platform. You are responsible for building a high-velocity pipeline by targeting Telcos, MSPs, and IT Distributors who need a robust e-marketplace engine to manage their cloud and subscription business.</b></p><br><br><br><p><b>Core Responsibilities</b></p><br><br><ul><li><p><b>Pipeline Generation: </b>Execute aggressive outbound prospecting into Telco, MSP, and IT Vendor accounts.</p><br><br></li><li><p><b>Platform Evangelism: </b>Pitch ArrowSphere as the premier e-marketplace solution for automating AWS, Google Compute, and Microsoft 365 transactions.</p><br><br></li><li><p><b>Strategic Alignment: </b>Partner with Global Platform Sales and Marketing to convert campaigns and heat-map data into qualified opportunities.</p><br><br></li><li><p><b>Outreach Excellence: </b>Utilize modern sales tools and methodologies to engage competitive accounts and industry leaders.</p><br><br></li></ul><br><p><b>Requirements</b></p><br><br><ul><li><p><b>The "Hunter" Mindset: </b>Proven track record in lead generation and demand creation.</p><br><br></li><li><p><b>Industry Fluency: </b>Familiarity with the Telco landscape, IT distribution, or cloud subscription models.</p><br><br></li><li><p><b>Tech Stack: </b>Experience with Sales Engagement platforms and CRM tools.</p><br><br></li><li><p><b>Skillset: </b>Ability to sell complex "platform-as-a-service" concepts to external providers.</p><br><br></li><li><p><b>Languages : </b>English and Spanish fluent.</p><br><br></li></ul><br><p><b>Focus</b>: Building the engine. Driving the growth. Hunting for the future of cloud commerce.</p><br><br><br><p><b>Why Join Us?</b></p><br><br><p>You will be at the forefront of the cloud revolution, selling the very infrastructure that competitors and industry leaders use to run their businesses. If you are looking to build a career in high-stakes platform sales, this is your starting line.</p><br><br><p>#LI-JC1</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>