وظائف مندوب مبيعات في سلطنة عمان

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Functions as the property’s strategic financial business leader. The position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, creates and executes a business plan that is aligned with the property and brand’s business strategy and focuses on the execution of financial activities and the delivery of desirable financial results.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 4-year bachelor's degree in Finance and Accounting or related major; 3 years experience in the finance and accounting or related professional area.<br>OR<br>• Master's degree in Finance and Accounting or related major; 1 year experience in the finance and accounting or related professional area.<br>CORE WORK ACTIVITIES<br>Engaging in Strategic Planning and Decision Making<br>• Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.<br>• Analyzes information, forecasts sales against expenses and creates annual budget plans.<br>• Compiles information, analyzes and monitors actual sales against projected sales.<br>• Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning.<br>• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.<br>• Thinks creatively and practically to develop, execute and implement new business plans<br>• Creates the annual operating budget for the property.<br>• Provides analytical support during budget reviews to identify cost saving and productivity opportunities for property managers.<br>• Implements a system of appropriate controls to manage business risks.<br>• Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability.<br>• Analyzes financial data and market trends.<br>• Leads the development and implementation of a comprehensive annual business plan which is aligned with the company’s and brand’s strategic direction.<br>• Provides on going analytical support by monitoring the operating department’s actual and projected sales.<br>• Produces accurate forecasts that enable operations to react to changes in the business.<br>Leading Finance Teams&nbsp;<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner.<br>• Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team.<br>• Oversees internal, external and regulatory audit processes.<br>• Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority.<br>• Conducts annual performance appraisals with direct reports according to standard operating procedures.<br>Anticipating and Delivering on the Needs of Key Stakeholders<br>• Attends meetings and communicating with the owners, understanding the priorities and strategic focus.<br>• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).<br>• Advises the GM and executive committee on existing and evolving operating/financial issues.<br>• Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.<br>• Demonstrates an understanding of cash flow and owner priorities.<br>• Manages communication with owners in an effective manner.<br>• Manages property working capital and cash flow in accordance with brand standard operating procedures and owner requirements.<br>• Facilitates critique meetings to review information with management team.<br>Developing and Maintaining Finance Goals<br>• Ensures Profits and Losses are documented accurately.<br>• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.<br>• Submits reports in a timely manner, ensuring delivery deadlines.<br>• Develops and supports achievement of performance goals, budget goals, team goals, etc.<br>• Improves profit growth in operating departments.<br>• Reviews audit issues to ensure accuracy.<br>• Monitor the purchasing process as applicable.<br>Managing Projects and Policies&nbsp;<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Reconciles balance sheet to ensure account balances are supported by appropriate documentation in accordance with standard operating procedures.<br>• Ensures that the P&amp;L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts).<br>• Ensures compliance with management contract and reporting requirements.<br>• Ensures compliance with standard and local operating procedures.<br>• Ensures compliance with standard operating procedures.<br>Managing and Conducting Human Resource Activities<br>• Ensures team members are cross-trained to support successful daily operations.<br>• Ensures property policies are administered fairly and consistently.<br>• Ensures new hires participate in the department’s orientation program.<br>• Ensures new hires receive the appropriate new hire training to successfully perform their job.<br>• Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities.<br>• Conduct performance review process for employees.<br>• Participates in hiring activities as appropriate.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>The role holder is responsible for developing, implementing, and overseeing the Bank's ethics and conduct framework to ensure compliance with applicable laws, regulations, Central Bank of Oman (CBO) requirements, and the Bank's policies. The role leads to the development of the Code of Conduct and Ethics Policy, oversees ethics-related governance frameworks and policies, and promotes a culture of integrity, accountability, transparency, and ethical behavior across the organization. The role is also responsible for implementing ethics training, employee disclosure and attestation processes, monitoring compliance with ethical standards, managing ethics investigations and whistleblowing mechanisms, and promoting professional conduct, customer protection, ethical sales practices, and responsible decision-making to ensure the Bank's governance framework remains aligned with regulatory requirements and industry best practices.</p><p>KEY RESPONSIBILITIES:</p><p>Responsibilities</p><p>1. Ethics Governance, Framework and Policy Management: Develop, implement, and periodically review the Bank's Ethics Framework, ensuring alignment with applicable laws, regulatory requirements, Central Bank of Oman (CBO) regulations, and international best practices. Develop, maintain, and obtain Board approval for the Bank's Code of Conduct and Ethics Policy, ensuring regular reviews and updates. Develop, review, and strengthen ethics-related policies, including Conflict of Interest, Gifts and Hospitality, Anti-Bribery and Anti-Corruption, AML/CFT, Anti-Fraud, Whistleblowing, Data Protection and Confidentiality, Information Security, Insider Information, Media and Social Media Governance, and Protection of Institutional Assets. Ensure all ethics governance frameworks and policies comply with regulatory requirements and support effective governance across the Bank.</p><p>2. Ethics Culture, Professional Conduct and Employee Awareness Promote a culture of integrity, accountability, transparency, professionalism, and ethical behavior across the organization. Establish standards, guidance, and protocols governing employee conduct and ethical decision-making in dealings with customers, colleagues, regulators, suppliers, and other stakeholders. Design, implement, and deliver mandatory ethics and conduct training, awareness programmes, and communication campaigns for all employees. Establish and oversee employee disclosure and annual attestation processes relating to the Code of Conduct, Conflict of Interest, Confidentiality, Gifts and Hospitality, and other ethics-related declarations. Promote customer protection, fair treatment, ethical sales practices, and customer-centric behaviors by enhancing communication, professionalism, empathy, and responsible sales conduct. Develop recognition initiatives that reinforce ethical behavior, accountability, and the Bank's values.</p><p>3. Ethics Monitoring, Investigations and Reporting Establish monitoring mechanisms to assess compliance with the Ethics Framework, Code of Conduct, and related policies. Conduct ethics reviews, assessments, and thematic monitoring activities to identify risks, control gaps, and opportunities for improvement. Develop and maintain procedures for reporting, investigating, and resolving allegations of unethical conduct, fraud, misconduct, and policy violations. Manage the Bank's whistleblowing programmer, ensuring confidential reporting, protection against retaliation, timely investigations, and appropriate resolution. Lead or coordinate ethics investigations with HR, Legal, Compliance, Risk, Information Security, and Internal Audit, and support disciplinary actions where misconduct is confirmed. Prepare periodic reports and presentations for Executive Management, Board Committees, and the Board on ethics compliance, investigations, emerging risks, and improvement initiatives.</p><p>4. Ethics Risk, Financial Crime and Information Governance Promote ethical awareness and compliance relating to AML/CFT, fraud prevention, anti-bribery and anti-corruption, financial crime, confidentiality, data protection, information security, and insider information. Oversee frameworks for identifying, declaring, monitoring, and managing conflicts of interest, gifts, hospitality, and other ethical disclosures. Strengthening controls that protect confidential information, institutional assets, and sensitive data while promoting responsible information handling across the Bank. Collaborate with Compliance, Risk, Financial Crime, and Information Security functions to strengthen governance, mitigate conduct risks, and ensure ongoing compliance with regulatory requirements and industry best practices.</p><p>5. Process Innovation, Automation &amp; Digitalization: Drive continuous process improvement through innovative, automated, and digital solutions once required</p><p>6. Business Control &amp; Governance Ensure adherence to the bank's policies, regulatory requirements, and industry standards in all operational activities.</p><p>7. Self/People Development &amp; Continuous Learning: Continually update oneself through knowledge acquisition, on-the-job training, or project involvement; advocate and support others to do the same.</p><p><strong>Desired Candidate Profile</strong></p>Omani Nationality only Bachelor's degree in business, law, finance, or a related field. 8+ years proven experience in at least one areas of ethics/compliance/risk management, or a related field within the banking or financial services industry.

<p>Coordinating purchasing for the Kitchen and stewarding departments with the finance team as per the hotel procedures</p><p>Conduct interviews for candidates in the department in conjunction with Human Resources and prepare job descriptions</p><p>Daily monitoring of the Food Cost to ensure monthly targets are achieved without undermining the agreed product quality</p><p>Adhere to and monitor departmental operating expenses as per departmental budget and forecast.</p><p>Review and monitor departmental work schedules, oversee that departmental payroll is in line with budgets.</p><p>Assist the Food &amp; Beverage Manager with the preparation and conversion on departments promotions calendar</p><p>Co Ordinate together with Food &amp; Beverage Operations with changing programmes and promotions according to seasonality</p><p>In conjunction with the Food &amp; Beverage Manager coordinate with Sales and Marketing so that all Food and Beverage Marketing collateral is prepared in advance</p><p>Ensure that staff scheduling is done effectively and in line with business demands and posted seven (7) days in advance</p><p>Ensure all menus are accurately costed, have standard recipes and presentation photos</p><p>All new menu items to include service staff education and tasting</p><p>Full compliance with local municipality HACCAP standards and certification.</p><p>In conjunction with the Food &amp; Beverage Manager look at new potential revenue streams including outside catering opportunities.</p><p>Operations:</p><p>Train and develop the kitchen and stewarding team in the departmental operating standards</p><p>Ensure all kitchen team members are aware of the a.l.c Housekeeping &amp; Handyman services available to guests and are skilled in up selling them as a preferred supplier</p><p>Maintain a consistent focus on improving the overall flow of the kitchen operations, seeking ways to maximize and improve the operation through productivity management and energy savings programs</p><p>To lead and support employees in the achievement of financial, operational and service delivery targets via effective organizational policy and procedural development and appropriate employee training activities</p><p>Foster a winning, solution-oriented work environment, motivating and engaging employees to continuously deliver the best possible service and to provide feedback and suggestions</p><p>To lead daily departmental briefings and monthly employee meetings</p><p>To have a complete understanding of and to adhere to M venpick Hotels &amp; Resorts policy relating to Fire, Hygiene, Health and Safety.</p><p>To drive the performance of the kitchen and stewarding team members, including completion of performance appraisals, coaching counselling and performance management in conjunction with Human Resources</p><p>Ensure the team work within the department with a sales focused attitude and team are aware of sales opportunities within the hotel which will assist with the maximization of revenue.</p><p>Ensure all team members are aware of all F&amp;B revenue targets as well as food cost targets, and are kept informed of performance results.</p><p>Ensure guests are communicated with and assisted in an efficient, warm and professional manner by all team members.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist , because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart , Join us and become a Heartist .</li><li>Additional Information Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits</li></ul>

<p>URGENT HIRING ASSISTANT STORE MANAGER</p><p><br></p><p>Experience in FMCG retail or supermarket operations.</p><p>Knowledge of sales, inventory management, and customer service.</p><p>Familiarity with ERP/POS systems and MS Office.</p><p>Strong leadership, communication, and team management skills.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

<p>URGENT HIRING SHOP IN CHARGE (RETAIL)</p><p><br></p><ul style="font-size: 11px;"><li style="font-size: 11px;">Education: B.Tech in Electrical Engineering</li><li style="font-size: 11px;">Experience: 2 3 Years</li><li style="font-size: 11px;">Requirements: Experience in Retail Store Operations</li><li style="font-size: 11px;">Knowledge of POS, Billing &amp; Inventory Management</li><li style="font-size: 11px;">Good Customer Service &amp; Sales Skills</li><li style="font-size: 11px;">Experience in Electrical, Switchgear &amp; Building Materials Preferred</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Functions as the strategic business leader of the property's Hotel Operations and reports directly to the General Manager. Areas of responsibility include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance. The position works closely with department heads to develop and implement operational strategies, ensuring full execution of Marriott brand standards, service excellence, and key brand initiatives.<br>The Director of Operations is responsible for ensuring that all hotel operations meet brand standards, exceed guest expectations, enhance employee engagement, drive revenue growth, and maximize departmental financial performance while maintaining positive owner relations. The role develops and implements property-wide strategies that deliver exceptional products and services, providing a strong return on investment.<br>The ideal candidate must possess a strong Food &amp; Beverage background with proven operational leadership experience. Previous resort experience is highly preferred, particularly within luxury or upscale resort environments. Experience working within the GCC region is essential, with a thorough understanding of regional market dynamics, guest preferences, and hospitality operations.<br>Additional Candidate Profile Requirement<br>You may also add under <br>Candidate Profile<br>:<br>Strong Food &amp; Beverage operational background with demonstrated success in leading multi-department hotel operations.<br>Previous resort experience preferred.<br>Minimum 3-5 years of senior operational leadership experience in the GCC hospitality market.<br>Proven track record in driving guest satisfaction, employee engagement, financial performance, and owner relations.<br>Marriott brand experience is an advantage.<br>Pre-opening resort experience is highly desirable.<br>JD for sales and marketing is wrong please share the JD for sales and distributions an add<br>Leasure experience<br>Oman local market experience or GCC experience<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Summary Manage and improve local Local Shops operations through vendor management, optimising processes &amp; best practices as well as developing a strong local operations team. Key focus is to drive operational efficiency to support sales and growth locally. What's on your plate? Accountable for local Local Shops operational performance including both commercial &amp; operational KPI's. Accountable for 3PL procurement including performance analysis and monthly invoices. Accountable for picker performance UTR and hygiene as well as attendance. In charge of local content team including scanning stores and menu discrepancies as per OKRs given. Work with Head of Local Shops to shape the strategy/plan to achieve targets, ensuring regular reviews and pre-prioritisation. Create and maintain a strong partnership with the Sales team; collaborate on strategy, priorities and opportunities. Work with Regional Ops team to be the local market ops stakeholder; highlight opportunities, gain support and share any local initiatives. Work closely with key accounts on performance, opportunities and leverage relationship to build local market insights. Scope and deliver local initiatives to improve ops metrics quantified with data analysis. Drives the team to deliver consistent results &amp; improvements across all Local Shops verticals. Consistently reviews performance, highlighting successes and areas of improvements supported by a target action plan. Expert in local operational process/procedures, continually evaluating, simplifying, removing non-value adding tasks and auditing compliance. Ability to think outside of the box, innovate where product/processes are not available and challenge ways of working. Leads by example and provides in-depth training to the team. Drive team focuses on objectives and goals by building a cohesive team that drives results through maximum efficiency. Share best practices, successful initiatives with our markets to support.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h3>What did we order?</h3><ul><li>3 plus years operational experience in Grocery operations or food/tech business.</li><li>Strong operational experience, local expertise desirable.</li><li>Direct Line management experience.</li><li>Ability to build relationships, motivate peers and manage upwards.</li><li>Ability to build relationships, motivate peers and manage upwards.</li><li>Strong collaborator with the ability to build relationships, influence and communicate effectively.</li><li>Ability to manage upwards and influence regionally.</li><li>Personable and empathic approach to ways of working.</li><li>Present complexities in a simple and compelling way to stakeholders; problem, impact, root cause of problem (data) and resolution.</li></ul><p></p></section>

<p><b>Role: Service Engineer</b></p><p>Industry Type: IT Services &amp; Consulting</p><p>Department: Customer Success, Service &amp; Operations</p><p>Employment Type: Full Time, Permanent</p><p>Role Category: After Sales Service &amp; Repair</p><p>Education</p><p>UG: ITI Certification</p><p><strong>Desired Candidate Profile</strong></p><p>ITI in Air Conditioning &amp; Refrigeration with 4-10 years of experience in VRF/VRV, Split, Cassette, Ducted AC and appliances.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To provide guidance, insights, and execute with autonomy, the refinery hydrocarbon accounting and reconciliation. This is achieved by practicing defined strategies, plans, and programs for the end-to-end process of comparing and reconciling the production of refinery hydrocarbons among the parties involved in production and sales under the purview of Hydrocarbon Accounting leadership. The individual will act as the Subject Matter Expert for HCA Refinery accounting reconciliation, including measurement, data collection, validation, reconciliation, and reporting.</p><p>1) Provide guidance and insights and ensures that hydrocarbon accounting procedures and reports are prepared accurately and according to agreed schedules. Additionally, conducts routine reconciliation of production and off-take satisfactorily in liaison with reconciliation engineers, Production Planning, Scheduling, and the Financial Accounting team.</p><p>2) Provide guidance and insights while developing strategies for Fuel &amp; loss accounting in accordance with high management performance standards, focusing on control/reduction planning.</p><p>3) Offers guidance for Refinery Production Accounting, including the formulation and drafting of Crude processing and finished product mass balance reports to provide qualitative input to stakeholders.</p><p>4) Provide guidance, insights, and data field analysis to address production difficulties effectively.</p><p>5) Execute the reconciliation of hydrocarbon production data with third parties, ensuring alignment with production targets while tracking and controlling production.</p><p>6) Manage the accounting of Intra-plant &amp; Intercompany streams within Group companies.</p><p>7) Guide and coach younger staff in HCA Refinery Reconciliation processes, identifying potential losses or discrepancies in the production and sales process, implementing corrective actions to prevent future losses, improve efficiency, and ensure accurate compensation for all parties involved in the production and sales chain.</p><p>The position will act in accordance with the Group s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and international standards, supported by IT hardware and software platforms, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><p><b>Main Accountabilities</b></p><p><b>Scope Refinery Hydrocarbon Accounting and Reconciliation:</b></p><p>Develop and assess Hydrocarbon accounting procedures and ensure that accounting reports are prepared accurately and according to agreed schedules for routine production reconciliation.</p><p>Conduct off-take activities satisfactorily in collaboration with the Senior Engineer in Production Planning, Scheduling, and Finance Accounting.</p><p>Devise strategies for fuel &amp; loss accounting in alignment with Heat-mass balance (HMB) standards and plan for control/reduction.</p><p>Formulate &amp; draft crude processing and finished products mass balance reports to provide qualitative input to stakeholders.</p><p>Review field data analysis to adopt plans that overcome production difficulties.</p><p>Account for the hydrocarbons produced and reconcile data with third parties while effectively tracking and controlling production to ensure meeting production targets. Handle accounting of Intra-plant &amp; Intercompany streams within Group companies.</p><p><b>General</b> Through active participations, recommend actions and manage Mass balance data to ensure the optimum use of resources.</p><p>Contribute to the achievement of the approved Performance Objectives for the Section / Department in line with the Company Performance framework</p><p><b>Data collection &amp; Master Data Validation</b></p><p>Manage and maintain the company's records of movements with the operation departments, and ensure updated changes are captured in a timely manner.</p><p>Ensure high quality data is recorded into reconciliation tools &amp; accurate mass balance information in ERP.</p><p>Manage the database and produce monthly reports of each production facilities.</p><p>Maintain database and prepare report for deferment analysis, plant production opportunity losses and related statistics.</p><p>Enable the accurate Master data management for ERP &amp; Reconciliation application.</p><p>Validate the accuracy of the data collected by comparing it to other sources of data and industry standards.</p><p><b>System development.</b></p><p>Execute hydrocarbon accounting activities and maintain the reporting system.</p><p>Ensure that product yields and quantities are continuously monitored, analysing performance deviations, and initiating investigations for any deviations. Determine corrective actions as necessary.</p><p>Prepare internal and external daily and monthly management production reports, ensuring that the required report quality is achieved and that reports are issued in an effective and timely manner.</p><p>Prepare various ad hoc reports related to hydrocarbon deliveries and inventory.</p><p>Conduct daily analysis of production, identifying production losses, and highlighting production optimization opportunities.</p><p>Administer procurement and sales contracts related to hydrocarbon accounting activities.</p><p>Reconcile accounts and generate various reports related to refined product exports.</p><p>Perform necessary month and year-end closing activities.</p><p>Analyse the Process historian data for movement reconciliation.</p><p>Facilitate hydrocarbon accounting auditing and provide all required inputs as requested.</p><p>Provide input for monthly performance monitoring reviews (PMR), follow up on observations, and close out any identified gaps</p><p><b>Supervision</b></p><p>Provide opportunities for training and development of employees under his/her direction, assess their progress and suggest gap closing program</p><p><b>Policies, Systems, Processes &amp; Procedures</b></p><p>Implement approved Section / Department policies, processes, systems, standards, and procedures to support execution of the Section s / Department work programs in line with Company and International standards.</p><p><b>Innovation and Continuous Improvement</b></p><p>Design and implement new tools and techniques to improve the quality and efficiency of operational processes.</p><p>Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with international standards to define intelligent solutions for issues confronting the function.</p><p>Review of system Validation, Process control &amp; bringing more Automation, Dashboard reporting.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Education requirements</b> Minimum Qualifications for this position are bachelor s degree in chemical engineering or similar</p><p><b>Language</b> Excellent knowledge of written, read, and spoken English (required)</p><p><b>Background and experience</b></p><p><b>Competencies and skills</b></p><p>8+ years of relevant experience</p><p>Demonstrated experience in the Oil &amp; Energy sector, with emphasis in Downstream (Refinery Operations &amp; Processes)</p><p>Experience in reading and analyse benchmarking activities</p><p>Process Reconciliation Tools. (Preferably Sigmafine)</p><p>Process Historian, IT interfaces</p><p>Hydrocarbon Contract management,</p><p>Performance analysis, assessment with Analytical &amp; Reporting tools (SAP - BW/BI, Power BI)</p><p>Project management</p><p>Financial advice and support to business projects</p><p>Have a sound knowledge of API / ASTM standard for the quantity conversion.</p><p>Have a sound knowledge of SAP transactions, Product pricing, Production cost accounting &amp; gross margin analysis.</p><p><b>Soft:</b></p><p>Detailed oriented with a self-starter attitude.</p><p>Excellent Organization and time management</p><p>Result oriented.</p><p>Communication skill verbal and written</p><p>Detailed Analytical &amp; Accurate Reporting skills</p><p>Personal and Team Accountability</p><p>Decisiveness</p><p>Problem Solving Skills</p><p>Work Prioritization, Planning and Organizing</p><p>Ability to work under pressure and handle sensitive/critical issues effectively.</p><p><b>Technical:</b></p><p>Strong computer skills, including proficiency in Microsoft Word, Excel, Vision, and PowerPoint</p><p>Excellent writer (technical and non-technical)</p><p>Application Knowledge for HCA accounting &amp; reconciliation,</p><p>Knowledge of ERP configuration, ERP transactions, rules, and regulations</p><p>Knowledge of Policies &amp; Procedure of business process management</p><p>Knowledge of Laboratory Processes.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Asst. Specialist Client Relationship (Branch) is responsible for managing and servicing an assigned portfolio of SME clients at the branch level and acting as the primary on-ground interface between the Bank and its SME customers. The role focuses on client acquisition, relationship management, documentation, site visits, and ongoing portfolio monitoring, while coordinating closely with the Section Head Client Relationship (Head Office) and SME Head Office teams to ensure credit quality, regulatory compliance, and portfolio performance. The role includes mandatory site visits for new SME customers, pre- and post-disbursement verification, and periodic or ad-hoc client visits to support credit assessment, disbursement control, and risk monitoring.</p><p>2. Duties and Responsibilities</p><p>Client Relationship &amp; Business Development</p><ul><li>Manage an assigned portfolio of SME clients at the branch level, ensuring high standards of service and relationship management.</li><li>Acquire new SME clients in line with approved target segments, business plans, and credit appetite.</li><li>Conduct regular client meetings and visits to understand business operations, funding requirements, and risk profile.</li><li>Act as the first point of contact for SME clients for day-to-day banking and service requirements.</li></ul><p>Site Visits &amp; On-Ground Assessment</p><ul><li>Conduct mandatory site visits for new SME customers as part of onboarding and initial credit assessment.</li><li>Perform pre-disbursement and disbursement-related site visits to verify business operations, asset existence, and compliance with approved terms.</li><li>Undertake post-disbursement and periodic site visits to monitor end-use of funds, operational continuity, and portfolio health.</li><li>Carry out ad-hoc site visits as and when required, including for renewals, restructuring, risk monitoring, or upon instruction from Head Office.</li><li>Prepare and submit site visit reports, observations, and supporting evidence in line with internal policy and regulatory requirements.</li><li>Escalate adverse findings, discrepancies, or early warning signals identified during site visits to the Section Head Client Relationship (HO) in a timely manner.</li></ul><p>Credit Origination &amp; Documentation</p><ul><li>Collect, verify, and validate client documentation required for new credit applications, renewals, and amendments.</li><li>Prepare initial client profiles, financial summaries, and application packs in line with Bank requirements.</li><li>Ensure completeness and accuracy of client submissions prior to forwarding cases to Head Office for appraisal and approval.</li><li>Coordinate with clients to resolve documentation gaps or clarifications promptly.</li></ul><p>Coordination with Head Office (Client Relationship &amp; Credit Teams)</p><ul><li>Liaise closely with the Section Head Client Relationship (HO), SME Specialists, Credit, Risk, and Operations teams during credit review and approval stages.</li><li>Respond promptly to queries, clarifications, and additional information requests raised by Head Office.</li><li>Support efficient turnaround times by maintaining clear and continuous communication between branch and Head Office teams.</li></ul><p>Portfolio Monitoring &amp; Risk Awareness</p><ul><li>Monitor repayment performance, overdue accounts, and days-past-due (DPD) for assigned SME clients.</li><li>Identify early warning signals and escalate potential risks to the Section Head Client Relationship (HO).</li><li>Support renewals, amendments, restructuring, and remediation cases by providing updated client information and on-ground insights.</li><li>Ensure compliance with approved credit terms, conditions, and covenants at the client level.</li><li>Follow up with clients for all pending, missing, or expired mandatory documents within their portfolio, including insurance policies, asset valuations, audited financial statements, commercial registration renewals, and any other compliance-related documents.</li><li>Ensure timely collection and submission to maintain portfolio integrity and regulatory compliance.</li></ul><p>Disbursement &amp; Post-Approval Support</p><ul><li>Coordinate with Operations and Credit Administration for timely disbursement of approved facilities.</li><li>Ensure all pre- and post-disbursement conditions are fulfilled, including required site visits and documentation.</li><li>Maintain ongoing engagement with clients post-disbursement to support portfolio quality and client satisfaction.</li><li>Upon completion and verification of all required documents, proactively coordinate with customers to facilitate and expedite the disbursement process in line with approved terms.</li></ul><p>Compliance &amp; Governance</p><ul><li>Ensure all client-related activities comply with internal policies, regulatory guidelines, and KYC/AML requirements.</li><li>Maintain accurate client records, documentation, and site visit reports at the branch level.</li><li>Escalate policy deviations, risk concerns, or exceptional cases to Head Office as required.</li><li>The job holder may be required to undertake additional responsibilities depending on Management and Business requirements.</li></ul><p>KEY INTERACTIONS</p><p>1. Internal</p><ul><li>Head of SME</li><li>Section Head Client Relationship (Head Office)</li><li>SME Client Relationship, Risk, Operations, Credit Administration and other functions as required</li><li>Branch Manager and Branch Operations teams</li></ul><p>2. External</p><ul><li>SME clients and other external stakeholders as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Finance, or a related field.</li><li>Minimum 0-3 years of experience in SME banking, client servicing, or related roles.</li><li>Strong analytical and credit assessment skills.</li><li>Financial modelling and risk analysis.</li><li>Communication and coordination abilities.</li><li>Documentation and Information Management</li><li>Risk Awareness and Compliance</li><li>Relationship Management</li><li>Job Competency : Adaptability</li><li>Knowledge of MS Office</li><li>Continuous Improvement</li><li>CUSTOMER EXPERIENCE</li><li>PROCESS IMPROVEMENT</li><li>Self Management And Development</li><li>Team Orientation</li><li>CUSTOMER EXPERIENCE IMPROVEMENT</li><li>CUSTOMER PROFILE AND SALES RECORD ANALYTICS</li><li>CUSTOMER ENQUIRY MANAGEMENT</li><li>CUSTOMER SERVICE DELIVERY</li><li>FEEDBACK AND COMPLAINTS MANAGEMENT</li><li>Relationship Building</li><li>Result Orientation</li></ul><p></p></section>

<p>QUALIFICATION</p><p><br></p><p>Bachelors / Master’s Degree</p><p><br></p><p><br></p><p>EXPERIENCE</p><p><br></p><p>* 8–12 Years’ Experience in Buying / Procurement</p><p><br></p><p>* Mandatory FMCG / Retail / Supermarket Experience</p><p><br></p><p><br></p><p>KEY REQUIREMENTS</p><p><br></p><p>* Strong Supplier Negotiation &amp; Vendor Management</p><p><br></p><p>* Category Management &amp; Inventory Planning</p><p><br></p><p>* GP, NP, GMROI &amp; Profitability Knowledge</p><p><br></p><p>* Local &amp; International Purchasing</p><p><br></p><p>* BDA &amp; Trade Deal Management</p><p><br></p><p>* Power BI &amp; Strong Analytical Skills</p><p><br></p><p><br></p><p>PREFERRED</p><p><br></p><p>GCC Experience – Added Advantage</p><p><br></p><p><br></p><p>KEY RESPONSIBILITIES</p><p><br></p><p>* Lead Buying &amp; Procurement Operations</p><p><br></p><p>* Manage Supplier Relationships &amp; Negotiations</p><p><br></p><p>* Drive Category Growth &amp; Profitability</p><p><br></p><p>* Optimize Inventory, Pricing &amp; Product Assortment</p><p><br></p><p>* Plan Promotions &amp; Supplier Trade Deals</p><p><br></p><p>* Monitor Sales, Purchase &amp; Profit Performance</p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>