وظائف فني كمبيوتر - مسقط سلطنة عمان

<p><h4>Description</h4> <p>We are seeking a highly motivated market data application support to join our client's IT team in Muscat. This role is responsible for managing, governing, and optimising the bank’s market data services across all business units.</p> <p>You will play a critical role in ensuring market data is accurately sourced, cost-efficiently managed, and used in full compliance with vendor licensing agreements. This is an excellent opportunity to work closely with leading global data providers and contribute to enterprise-wide data strategy and transformation initiatives.</p> <h4>Key responsibilities</h4> <p><strong>Market data vendor & contract management</strong><br> Act as the primary relationship owner for global market data vendors (e.g. Bloomberg, Refinitiv, exchanges, rating agencies, and news providers)<br> Manage vendor contracts, renewals, amendments, and licensing agreements<br> Oversee subscriptions, user access, entitlements, and permissions</p> <p><strong>Data quality, compliance & governance</strong><br> Monitor and ensure the integrity, availability, and accuracy of market data<br> Ensure compliance with vendor licensing terms and usage policies<br> Track user consumption and proactively align usage with entitled services<br> Support and coordinate vendor audits and remediation activities<br> Identify opportunities to optimise costs and licensing structures</p> <p><strong>Platform & feed management</strong><br> Administer enterprise market data platforms (e.g. Bloomberg B-PIPE, BDL, Refinitiv EMS)<br> Lead onboarding of new data feeds and services in collaboration with internal teams and vendors<br> Produce and maintain accurate usage and compliance reporting</p> <p><strong>Controls & optimisation</strong><br> Conduct periodic reviews and recertification of market data services<br> Identify unused or underutilised subscriptions and implement optimisation plans<br> Drive continuous improvement in data governance and cost efficiency</p> <p><strong>Projects & documentation</strong><br> Support key technology and transformation initiatives (CTB/RTB), including system implementations<br> Maintain clear documentation, knowledge base materials, and user guidance for market data services</p> <h4>Requirements</h4> <li>Bachelor's degree in finance, economics, banking, mathematics, statistics, computer science, information systems, data analytics, or a related discipline.</li> <li>Postgraduate qualification in finance, financial engineering, or data analytics is an advantage.</li> <li>Minimum 4 years of relevant experience in market data, financial markets, or banking IT.</li> <li>Solid knowledge of primary market data providers and their key services, including Bloomberg (B-Pipe, BDL, Terminal), Refinitiv (EMS, DSS, Eikon), and Quanthouse.</li> <li>Sound understanding of financial markets, exchange operations, primary financial instruments, and key index types.</li> <li>Demonstrated experience in large-scale IT projects and system implementations is an advantage.</li> <h4>Benefits</h4> <p>Contract until the end of the year.<br> Salary to be discussed.</p></p><p></p>

<p><h4>Description</h4> <p>The opportunity</p> <p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. We are hiring an accounts payable and receivable officer to own the company's payment cycle and receivables management from day one.</p> <p>What the role covers</p> <ul> <li>Processing supplier invoices: receipt, coding, verification against purchase orders and contracts, and preparation of payment runs for approval</li> <li>Maintaining supplier master data and bank details, with appropriate fraud controls</li> <li>Processing employee expense claims and reconciling corporate travel agency invoices and card statements</li> <li>Preparing and issuing customer invoices, recording receipts, and monitoring overdue balances</li> <li>Daily bank account reconciliation and petty cash and corporate card record maintenance</li> <li>Applying payment controls including segregation of duties and dual authorisation</li> <li>Identifying and escalating anomalous transactions without delay</li> </ul> <p>Requirements</p> <p>Who we are looking for</p> <ul> <li>At least five years in an accounts payable, accounts receivable, or general accounting role</li> <li>Demonstrated experience operating end-to-end AP and AR processes</li> <li>Familiarity with corporate banking platforms and payment controls</li> <li>Working knowledge of Omani VAT</li> <li>Fluent in English; working Arabic preferred</li> <li>A part-qualification or accounting technician qualification is an advantage</li> <li>Experience in a regulated financial services entity or a start-up environment is also an advantage</li> </ul> <p>What this is</p> <p>This is a founding-team role at an institution under construction. The processes, systems, and controls are being built now, and the person in this role will help shape them. If you want to own your function properly from the start, this is worth a conversation.</p></p><p></p>

<p><h4>Description</h4> <p>Müller's Solutions is seeking a senior BMC Helix IT asset management & discovery consultant to join our expert team. In this role, you will lead the implementation, configuration, and optimization of BMC Helix IT asset management and discovery solutions for our clients. You will work closely with stakeholders to understand their asset management needs and deliver tailored solutions that enhance IT operations, asset visibility, and lifecycle management.</p> <h4>Key responsibilities:</h4> <ul> <li>Lead the end-to-end implementation of BMC Helix IT asset management and discovery modules.</li> <li>Configure and customize the BMC Helix platform to align with client requirements and industry best practices.</li> <li>Conduct assessments and workshops to gather business and technical requirements.</li> <li>Develop integration strategies to connect BMC Helix with other ITSM and enterprise systems.</li> <li>Provide expert guidance on IT asset lifecycle management, discovery processes, and data accuracy.</li> <li>Troubleshoot, resolve issues, and optimize performance of the BMC Helix solutions.</li> <li>Deliver training sessions and documentation to enable client teams to effectively use the platform.</li> <li>Stay current with BMC Helix product updates and IT asset management trends to continuously improve client solutions.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in computer science, information technology, or related fields.</li> <li>Minimum 5 years' experience in IT asset management and discovery implementation with hands-on expertise in BMC Helix IT asset management and discovery modules, including asset discovery, CMDB integration, application dependency mapping, and infrastructure/network discovery.</li> <li>Ability to independently build, deploy, and configure containers on-premises (Docker, Kubernetes, OpenShift, Podman) and set up discovery infrastructure, scanners, probes, and collectors.</li> <li>Strong knowledge of IT asset management best practices, ITIL frameworks, and integrating BMC Helix with ITSM and enterprise systems.</li> <li>Proficient in Linux/Unix (especially Red Hat Enterprise Linux 6/7), network discovery protocols (SNMP, SSH, WMI, PowerShell, APIs), and identifying software versions, dependencies, and asset relationships.</li> <li>Experience with software license compliance, software asset management, legacy infrastructure troubleshooting, and customer engagement during PoC and implementation phases preferred.</li> <li>BMC Helix certifications and GCC/MENA experience are desirable.</li> <li>Must be able to work onsite in Oman.</li> <li>Excellent problem-solving, communication, and stakeholder management skills with ability to lead cross-team projects.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>Applications will only be accepted via Linkedin in the link Below: : </strong> </p> <p> https://www.linkedin.com/jobs/view/4438960983/ </p> <p> </p> <p> <strong>Job Title</strong> </p> <p>Enterprise Architect - </p> <p> </p> <p> <strong>Job Purpose</strong> </p> <p>The Enterprise Architect designs, governs, and evolves the Bank s technology architecture landscape across enterprise and solution domains. He/ She defines architecture standards, principles, and technology roadmaps aligned with business strategy, regulatory requirements, and Oman s Vision 2040 digital agenda.</p> <p>The Enterprise Architect bridges the gap between business strategy and technology execution, while ensuring that all technology solutions and platforms (whether on-premises or across multi-cloud environments) are secure, scalable, and aligned with the Bank s strategic direction.</p> <p> </p> <p> <strong>Key Accountabilities</strong> </p> <ul> <li>Defines and maintains the Bank s enterprise architecture framework across business, data, application, and technology domains in alignment with industry best practices.</li> <li>Develops and enforces architecture standards, principles, reference models, and design patterns to ensure consistency across the technology landscape.</li> <li>Leads solution architecture design for strategic and complex initiatives, ensuring scalable and future-ready solutions.</li> <li>Leads architecture across integration, API, cloud, and core banking platforms.</li> <li>Contributes to the development and execution of the technology roadmap and multi-cloud strategy aligned with business objectives.</li> <li>Evaluates emerging technologies and vendor solutions, providing recommendations to support technology decisions.</li> <li>Ensures all architecture designs comply with security, regulatory, and risk management requirements.</li> <li>Applies the security-by-design principles in collaboration with Information Security and Risk functions.</li> <li>Participates in architecture governance forums, providing guidance and review of solution designs.</li> <li>Defines integration and API architecture standards, including middleware and data exchange frameworks.</li> <li>Collaborates with business stakeholders to translate requirements into effective technology architectures.</li> <li>Provides architectural guidance to project teams, vendors, and system integrators to ensure alignment with standards.</li> <li>Develops and maintains architecture artefacts, including capability models, system landscapes, and data flows.</li> <li>Identifies technical risks, architecture gaps, and optimization opportunities across platforms.</li> <li>Supports technology strategy, planning, and budgeting activities.</li> <li>Supports architecture governance for emerging technologies and digital transformation initiatives.</li> <li>Ensures architecture decisions and artefacts are documented and aligned with governance and audit requirements.</li> <li>Contributes to knowledge sharing and promotes architecture best practices across the technology function.</li> </ul> <p> </p> <p> <strong>Qualifications and Experience:</strong> </p> <ul> <li>Bachelor s degree in Computer Science, Information Technology, Software Engineering or a related discipline; Master s degree preferred.</li> <li>A Professional certification in Enterprise or Solutions Architecture (e.g. TOGAF 9/10, Certified Solutions Architect, OCI Architect Professional) is highly desirable.</li> <li>Minimum 8 years of experience in IT architecture, including experience in a senior architecture role within regulated banking or financial services.</li> <li>Proven experience in enterprise architecture and solution design across core banking, digital, and cloud environments.</li> <li>Strong experience in multi-cloud platforms and enterprise integration environments.</li> <li>Knowledge of regulatory and compliance requirements within the banking sector as well as technology governance requirements is an advantage.</li> </ul> <p> </p> <p> <strong>** Applications will be accepted on linkedin until 23-Jul-2026 at 2:00 P.M</strong> </p> <p> <strong> 23 2025 2:00 .</strong> </p> <p> <strong> **</strong> </p> <p>Submissions received after this date and time will not be considered **</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide Performance Management and Talent Management support services across the organization, acting as an accountable resource for the design, implementation, and continuous improvement of performance and talent processes.</p><p>Organizes and controls end-to-end performance management processes, including goal setting, performance reviews, KPI frameworks, and calibration, ensuring clarity of individual contributions and alignment with corporate objectives.</p><p>Supports wider Talent Management initiatives, including Learning &amp; Development, Competency Assurance, Succession Planning, and Talent Reviews, to strengthen organizational capability and leadership pipeline.</p><p>Ensures alignment of performance outcomes with rewards, development, and workforce planning, contributing to building a high-performance culture and long-term business sustainability.</p><p>The position operates in accordance with organizational strategy, policies, governance standards, and best international HR practices.</p><strong>Main tasks and responsibilities</strong><p>Organizes and controls the end-to-end performance management cycle, including goal setting, mid-year reviews, annual appraisals, and calibration processes in line with the approved performance management framework.</p><p>Plans and executes implementation of performance frameworks (KPIs/OKRs), ensuring alignment with corporate strategy and business objectives.</p><p>Ensures clarity, consistency, and fairness in performance evaluations across departments.</p><p>Facilitates performance calibration sessions to ensure equitable rating distributions and objectivity.</p><p>Develops and maintains performance management policies, guidelines, reports and tools.</p><p>Supports the cascading of corporate objectives into departmental and individual goals.</p><p>Monitors quality of goal setting and ensures alignment with strategic priorities.</p><p>Analyzes performance data and produces reports, dashboards, and insights for leadership decision-making.</p><p>Identifies trends, gaps, and risks in workforce performance and recommends improvement actions.</p><p>Provides guidance and coaching to managers on effective performance management, feedback conversations, and handling underperformance.</p><p>Supports development and tracking of Performance Improvement Plans (PIPs).</p><p>Promote continuous improvement of the performance management cycle through periodic reviews, stakeholder feedback, and adoption of best practices to enhance process efficiency and effectiveness.</p><p>Supports Talent Review processes, including identification of high-potential employees and critical roles.</p><p>Contributes to the design and execution of Succession Planning frameworks and talent pipelines.</p><p>Collaborates with Learning &amp; Development to align performance outcomes with development plans.</p><p>Assists in competency framework design, assessment, and gap analysis.</p><p>Supports leadership development and capability-building initiatives.</p><p>Manages performance management systems (e.g., SAP SuccessFactors, Oracle, Workday) ensuring data integrity and user adoption.</p><p>Ensures compliance with internal policies, audit requirements, and applicable regulations.</p><strong>Key interactions</strong><p>Internal: Liaise with colleagues and stakeholders for day-to-day work.</p><p>External: Acts as liaison between clients, vendors, and consultants, and main stakeholders.</p><strong>Notable Working Conditions</strong>. Office environment and Filed operations Moderate to intensive computer screen use.</div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><strong>Education requirements</strong></p><p>Bachelor s degree in human resource, Administration, or related field</p><p>Master or Post-graduate coursework. in a related discipline (preferred)</p><p><strong>Language requirements</strong> Excellent knowledge of written, read, and spoken English (required)</p><strong>Background and experience</strong><p><strong>Competencies and skills</strong></p><p>Degree Bachelor Years of Experiance 8+ years of relevant experience</p><p>(preferred) Oil &amp; Energy experience (greenfield petrochemical plant operations and infrastructure)</p><p>Experience with various HR functions, including:</p><p>Talent Management:</p><p>Learning and Development:</p><p>Succession Planning</p><p>Training programs</p><p>Performance Management</p><p>Detailed-oriented with excellent organizing and planning skills.</p><p>Ability to establish and maintain effective working relations with people in a multi-cultural environment</p><p>Ability to work on own initiative</p><p>Good communication skills &amp; interpersonal skills.</p><p>Ability to be flexible, motivated, resourceful, and organized to work in a multi-functional role</p><p>Builds expert knowledge in our organization and conveys knowledge to others</p><strong>Technical:</strong><p>Computer literate with expertise in MS Office.</p><p>Performance Management</p><p>Talent Management:</p><p>Learning and Development:</p><p>Succession Planning</p><p>Training programs</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job title Lead Data Management Grade 7 Stream Operated Assets Function Subsurface &amp; Operation 60&amp;48- Subsurface Data Management Location Oman - Muscat Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to Manager Data Management Direct reports n/a Job purpose Provide strong technical support on Data Management at Upstream Operated Assets - Planning &amp; Performance, under Manager Data Management scope s, acting expert owner of Data Management standards, by:(1) Interface and lead the interactions with specialized vendors to receive, QC, store and publish the relevant Well, Log and Reservoir data, (2) Interface with Government to maintain the relevant databases; in order to support Planning &amp; Performance team to attain business goals, (3) Develop AI and machine learning tools to optimize cost and production and other critical streams, (4) Use data science to analyze the data and work closely with the subsurface and engineering technical teams on this analysis The position will act in accordance with the Group s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives. Main tasks and responsibilities Execute end-to-end process for the maintenance of all existing Subsurface Databases Execute end-to-end process for well and reservoir data in share drives Work with Vendors to receive, QC, store and publish the relevant Well, Log and Reservoir data Ensure and participate in the development and implementation of the upstream technical data operating model/data frameworks (i.e. governance, quality, etc.)/guidelines, roadmaps / data standards / best practices while maintaining the highest standards of data quality, accessibility, extraction and connectivity to the upstream Petro technical applications. Define and govern the data stewardship for the company upstream technical data to ensure compliance with data governance, enhance data quality and ensure clear accountability for stewardship of the company data assets. Participate in the development of the upstream technical data strategy, governance initiatives/activities (policies, procedures, structures, roles and responsibilities) to serve the upstream data users across OQEP and to maximize the upstream technical data full potential. Promote across the organization awareness of general data management principles through knowledge sharing channels like awareness sessions, training, etc. Develop and execute data science projects using machine learning and other data science analysis techniques Work with vendors on new technologies related to data analysis and AI Key interactions Internal: Upstream External: Specialized Contractors, Technical committees, Ministries Notable Working Conditions. Office environment, Moderate to intensive computer screen use.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in computer science/information technology/ or engineering preferably in subsurface discipline, postgraduate degree is preferable.</li><li>Excellent knowledge of written, read, and spoken English (required)</li><li>Arabic - Native (desirable)</li><li>8+ years of experience in information technology and relevant business disciplines</li><li>Experience in Document management applications like Documentum D2</li><li>Experience in WebGIS application</li><li>Experience in handling large data sets</li><li>Experience in handling live data sources</li><li>Experience in handling different data types</li><li>Experience with machine learning, neural networks and AI</li><li>Detail-oriented.</li><li>Interpersonal skills.</li><li>Reliable.</li><li>Problem-solving skills.</li><li>Organizational skills.</li><li>Strong written and verbal communication skills</li><li>Presentation skills.</li><li>Encourage engagement.</li><li>Be organized.</li><li>Interest in helping businesses and organizations succeed through innovation and fresh thinking.</li><li>Ability to easily digest and simplify complex concepts into easy-to-understand summaries.</li><li>A flexible attitude to work assignments.</li><li>Computer Literacy including MS Office</li><li>Experience in Python and/or other coding languages</li><li>Experience in managing large datasets</li><li>SAP experience is a Plus</li><li>APEX/SQL experience is a Plus</li><li>C++ and Java experience is a major plus</li><li>Experience Mobile APP development is major plus</li></ul><p></p></section>

<p><h4>Description</h4> <p>We are seeking a highly motivated market data specialist to join our client's IT team in Muscat. This role is responsible for managing, governing, and optimising the bank’s market data services across all business units.</p> <p>You will play a critical role in ensuring market data is accurately sourced, cost-efficiently managed, and used in full compliance with vendor licensing agreements. This is an excellent opportunity to work closely with leading global data providers and contribute to enterprise-wide data strategy and transformation initiatives.</p> <h4>Key responsibilities</h4> <p><strong>Market data vendor & contract management</strong><br> Act as the primary relationship owner for global market data vendors (e.g. Bloomberg, Refinitiv, exchanges, rating agencies, and news providers)<br> Manage vendor contracts, renewals, amendments, and licensing agreements<br> Oversee subscriptions, user access, entitlements, and permissions</p> <p><strong>Data quality, compliance & governance</strong><br> Monitor and ensure the integrity, availability, and accuracy of market data<br> Ensure compliance with vendor licensing terms and usage policies<br> Track user consumption and proactively align usage with entitled services<br> Support and coordinate vendor audits and remediation activities<br> Identify opportunities to optimise costs and licensing structures</p> <p><strong>Platform & feed management</strong><br> Administer enterprise market data platforms (e.g. Bloomberg B-PIPE, BDL, Refinitiv EMS)<br> Lead onboarding of new data feeds and services in collaboration with internal teams and vendors<br> Produce and maintain accurate usage and compliance reporting</p> <p><strong>Controls & optimisation</strong><br> Conduct periodic reviews and recertification of market data services<br> Identify unused or underutilised subscriptions and implement optimisation plans<br> Drive continuous improvement in data governance and cost efficiency</p> <p><strong>Projects & documentation</strong><br> Support key technology and transformation initiatives (CTB/RTB), including system implementations<br> Maintain clear documentation, knowledge base materials, and user guidance for market data services</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree in finance, economics, banking, mathematics, statistics, computer science, information systems, data analytics, or a related discipline.</li> <li>Postgraduate qualification in finance, financial engineering, or data analytics is an advantage.</li> <li>Minimum 4 years of relevant experience in market data, financial markets, or banking IT.</li> <li>Solid knowledge of primary market data providers and their key services, including Bloomberg (B-Pipe, BDL, Terminal), Refinitiv (EMS, DSS, Eikon), and Quanthouse.</li> <li>Sound understanding of financial markets, exchange operations, primary financial instruments, and key index types.</li> <li>Demonstrated experience in large-scale IT projects and system implementations is an advantage.</li> </ul> <h4>Benefits</h4> <p>Contract until the end of the year.<br> Salary to be discussed.</p></p><p></p>

<p>This is a predominantly teaching focused position to manage and support delivery of postgraduate, undergraduate, foundation and executive programmes. Applicants should demonstrate excellence in teaching and research. Preference will be given to candidates with administrative experience. The successful candidate is expected to:</p><ul><li>Teach Modules: Deliver Modules at both undergraduate and postgraduate levels in Software Engineering, supervising postgraduate theses. The normal teaching load is 3-4 modules per semester (2 semesters per academic year).</li><li>Supervise Projects: Oversee undergraduate and postgraduate projects and dissertations, ensuring students receive guidance on their research methodologies and outcomes.</li><li>Engage in Research: Actively participate in scholarly research activities that lead to publications in refereed, indexed, and ranked international journals within the field of Software Engineering.</li><li>Collaborate for Grants: Initiate and develop research collaborations that result in successful research grant applications, enhancing the department's funding and research capabilities.</li><li>Curriculum Development: Play a significant role in research, curriculum development, and graduate supervision while attracting research funding to support program initiatives.</li><li>Lead Research Output: Produce high-quality scholarly work that contributes to the department's research output and enhances its academic reputation.</li><li>Community Engagement: Participate in service activities for the university as well as professional and local communities, promoting the importance of Software Engineering.</li></ul><p>Key Responsibilities</p><ul><li>Deliver a high-quality teaching experience in foundation, undergraduate (Software Engineering), laboratory, postgraduate programmes and in executive programmes.</li><li>Ensure all necessary content and material is in place for the degree programmes in time.</li><li>Construct and plan student assignments, module delivery and assessment, ensuring coherence and relevance.</li><li>Liaise with the faculty Director on all student matters &amp; timetable planning and manage module timetables, content &amp; resource areas, liaising with academic &amp; technical staff as appropriate.</li><li>Initiate high-quality learning and teaching/training activities that reflect the needs and contemporary currency of the subject and to foster a group dynamic and peer learning.</li><li>Engage with students and demonstrators during laboratory sessions to ensure a high level of understanding is achieved by the students.</li><li>Ensure all learning experiences comply with the expectations of all related standards of the Oman Academic Accreditation Authority (OAAA).</li><li>Monitor the student voice through meetings, surveys and reviews and liaise with the Faculty Director in relation to findings, initiating solutions to any student dissatisfaction or other issues.</li><li>Formulate and coordinate the Final Year Projects and Theses to ensure a consistent and rigorous process, including liaising with industry where necessary.</li><li>Attend Open Days, external events and interviews as required by the Faculty Dean to support recruitment activities.</li><li>Maintain flexible working patterns which include some evening and weekend work in support of Programme/Faculty/University business.</li><li>Actively engage with businesses/professional bodies/schools and colleges/communities/enterprises, etc., organize student outreach and invite industry speakers to enhance the student experience and facilitate industrial placement of students, as appropriate.</li><li>Organize, prepare and participate in University meetings and events including Boards of Examiners, Programme Reviews, Planning and Monitoring committees, Student/Staff Liaison, and faculty and university committees and policy developments.</li><li>Work with the Faculty Dean and other University representatives to ensure student attainment, success and progression by monitoring student attendance and performance, and obtaining student feedback.</li><li>Applicants should provide a current CV and a cover letter justifying their suitability for the position. In doing so, applicants should use their qualifications, experience in teaching and research in an HE environment, teaching areas of interest and ability, and motivation for applying to Muscat University.</li><li>Any other duties as deemed necessary by the Line Manager.</li><li>While we value the interest shown by every applicant, we are able to respond only to short-listed candidates.</li><li>The job description may be altered at any time in the future in line with the level of the post to meet changing institutional requirements, but only in full consultation with the post-holder.</li><li>Applicants are required to submit a current CV and a cover letter outlining their suitability for the position. The cover letter should clearly highlight their academic qualifications, teaching and research experience in a higher education environment, areas of teaching interest and expertise, and their motivation for applying to Muscat University.</li></ul><p>Qualifications, Experience &amp; Competencies:</p><p>The Department invites applications for full-time and visiting faculty positions from suitable candidates. The position within the Software Engineering program requires:</p><ul><li>Educational Qualifications: A PhD in Software Engineering, Computer Science, or a related area from an internationally recognized university.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Educational Qualifications: A PhD in Software Engineering, Computer Science, or a related area from an internationally recognized university.</p><p>Specialization Areas: Expertise in one or more of the following areas: Software Engineering principles, Software Design &amp; Architecture, Software Testing and Quality Assurance, Agile Software Development, DevOps and Continuous Integration, Human-Computer Interaction or Software Maintenance &amp; Evolution.</p><p>Teaching Experience: Demonstrated experience teaching Software Engineering courses at both undergraduate and postgraduate levels and supervising research projects.</p><p>Research Engagement: Active involvement in research within their areas of specialization, showing intellectual engagement with current trends and challenges in Software Engineering.</p><p>Industry Experience: Preference will be given to candidates with relevant industry experience that complements their academic qualifications.</p><p>Practical Skills: Candidates should possess necessary practical computing skills relevant to their areas of expertise.</p><p>Certifications: Certified Software Development Professional (CSDP), Docker Certified Associate (DCA), ISTQB Certified Tester, IBM DevOps and Software Engineering Professional Certificate (DSEPC), Professional Software Engineering Master Certification (PSEM), Certified Secure Software Lifecycle Professional (CSSLP) or demonstrating a commitment to ongoing professional development.</p><p>Community Participation: Evidence of active participation in university, professional, and local community initiatives related to Software Engineering.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job purpose: <br>Lead and oversee all commercial, feedstock sourcing, crude supply, logistics, and contract management activities for the business. Develop and execute commercial strategies that optimize profitability, secure reliable feedstock supply and product sales, strengthen stakeholder relationships, and ensure compliance with corporate governance and regulatory requirements. <br>Deliver comprehensive planning and execution of end-to-end commercial refining business in terms of crude oil purchases and products sales-related tasks under the direct supervision of head of Commercial <br><br>The position will act in accordance with the OQ8 s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines and standards, supported by an IT Technology platform, HSE standards, Oman s government &amp; other legal justifications, and best international practices in consonance with national objectives. Tasks and Responsibilities: <br><br>Lead, manage, and coordinate the Commercial Team, including Crude Supply and Product Commercial functions, ensuring alignment with the Company's strategic, operational, and financial objectives. <br>Develop and implement integrated commercial strategies covering feedstock procurement, refinery optimization, product commercialization, and margin enhancement across the entire refining value chain. <br>Oversee crude oil sourcing, supply portfolio management, and feedstock optimization activities to ensure security of supply, cost competitiveness, and operational reliability. <br>Direct product commercialization activities, including domestic and international sales strategies, customer relationship management, product placement, and market development initiatives. <br>Establish and maintain strategic relationships with crude suppliers, product customers, traders, national oil companies, government entities, terminal operators, logistics providers, and key industry stakeholders. <br>Lead all major commercial negotiations and oversee the drafting, review, execution, and management of crude supply agreements, product sales agreements, storage contracts, logistics agreements, and other commercial arrangements. <br>Ensure optimization of refinery margins by balancing feedstock economics, refinery yields, product market opportunities, logistics costs, and commercial risks. <br>Provide commercial leadership in pricing methodologies, crude and product valuation, formula pricing, market indexation, risk management, futures markets, and hedging strategies. <br>Monitor and analyze regional and international crude oil, refined products, freight, and logistics markets and provide strategic recommendations to maximize commercial value. <br>Guide the Commercial Team in identifying and developing new business opportunities, strategic partnerships, trading opportunities, and revenue enhancement initiatives. <br>Oversee end-to-end supply chain interfaces between Crude Supply, Refinery Planning, Operations, Product Marketing, Logistics, and Shipping functions to ensure seamless execution of commercial activities. <br>Ensure effective management of crude receipts, inventory positions, product lifting schedules, vessel nominations, logistics activities, and contractual obligations. <br>Provide strategic direction and governance for all quantity and quality assurance activities involving surveyors, laboratories, terminals, vessels, and inspection companies. <br>Lead commercial support for refinery optimization initiatives by ensuring alignment between crude procurement strategies and product marketing requirements. <br>Oversee customs compliance, import and export requirements, duty exemptions, regulatory approvals, and documentation processes related to crude and product transactions. <br>Manage and resolve commercial disputes and claims involving suppliers, customers, service providers, and counterparties, including pricing disputes, quantity and quality claims, demurrage, contractual non-performance, and settlement negotiations. <br>Ensure compliance with applicable laws, regulations, commercial governance standards, Incoterms (ICC Rules), sanctions requirements, and international trade practices. <br>Lead tendering processes, commercial evaluations, supplier/customer selection, bid analysis, and contract award recommendations in accordance with approved governance processes. <br>Develop and oversee commercial performance dashboards, KPIs, market intelligence reports, supply-demand analyses, and management reporting systems. <br>Assess commercial, operational, market, contractual, and business continuity risks and establish appropriate mitigation and contingency plans. <br>Act as the principal commercial interface between the Company and external stakeholders, while ensuring effective collaboration with Legal, Finance, Planning, Operations, Supply Chain, HSE, and Executive Management. <br>Provide commercial support and strategic advice to senior management on business development initiatives, investment opportunities, major projects, and complex commercial transactions. <br>Mentor, coach, and develop Commercial Team members, ensuring effective knowledge transfer, succession planning, capability development, and a high-performance culture. <br>Drive continuous improvement, digitalization, and optimization of commercial processes, systems, controls, and reporting tools. <br>Ensure all commercial activities are conducted in accordance with the Company's Mission, Vision, Values, HSE requirements, corporate governance framework, and ethical standards while supporting long-term business growth and profitability. <br>Develop and manage refinery product hedging policy with appointed banks and ensure OQ8 board mandate on hedging is executed. <br>Key interactions <br>Internal: (internal stakeholders) COO Office, Operations, Maintenance, Technical Services and HSSE Functional Management, Commercial Team, SCM, Finance, People, etc. <br>External: (External Stakeholders) Crude Oil and product traders, logistics companies, surveyors, agents, all commercial interfaces, government representatives, 3rd party contractors, etc. Notable Working Conditions. Office environment and Filed operations. Moderate to intensive computer screen use. Sporadic travel to operational areas where company operates</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree in Business (Marketing / Administration / Supply Chain), Engineering or related field. </li><li>MBA in Business, preferred.</li><li>Excellent knowledge of written, read, and spoken English (required)</li><li>10 years of total experience of which over 5 years in Oil &amp; Gas industry </li><li>8 years of relevant experience in commercial, trading, logistics, market analysis, strategy, and business development </li><li>Previous work experience in GCC countries/companies </li><li>In depth knowledge of and hands-on experience with business operations in petrochemical/refinery projects, preferably in Oman and/or GCC </li><li>Experience of working for an International Joint Venture project </li><li>Excellent knowledge in Commercial &amp; Contracts aspects </li><li>Must have the potential to lead the future commercial activities of OQ8 with the capability to successfully complete actions in the project implementation and operational phases </li><li>Focus on maximizing economics/value </li><li>Good understanding of operational planning, reporting, scheduling of downstream sector activities (working with refinery planning, terminal operator, vessel/berth operations, government affairs, external service providers, among others) </li><li>Expertise in budgeting and cost control </li><li>Comprehensive knowledge about various pricing platforms (e.g. Platts, Argus, DME etc.) and market consultants (IHS, ICIS, Woodmac, Argus web portals) with ability to extract/synthesize/analyze data and information </li><li>Develop and maintain data models. </li><li>Strong Communication skill verbal and written </li><li>Commercially Driven with strong business acumen </li><li>Analytical / Quantitative / IT Skills </li><li>Negotiation skills and Commercial Acumen </li><li>Decision Making &amp; Judgement, critical thinking </li><li>Personal and Team Accountability </li><li>Accurate Reporting skills </li><li>Effective planning and organizing skills </li><li>Effective Communication skills </li><li>Problem Solving Skills </li><li>Results orientation strong drive and motivation </li><li>Planning and organizing, capable of working with little supervision </li><li>Exercising influences, developing solid working relationships </li><li>Work Prioritization even under changing business priorities </li><li>Customer and stakeholder focus. </li><li>Familiarization of SAP or Oracle </li><li>Computer knowledge in MS Office applications like MS Word, MS Excel, Power Point, MS-Visio etc. solutions. </li><li>Well-versed and hands-on experience with Incoterms (ICC Rules) in oil market &amp; trading </li><li>Stakeholder Management (internal / external); development &amp; implementation the commercial strategy for the OQ8 project </li><li>Tendering and contracts management </li><li>Negotiate &amp; develop new strategies for feed stock sourcing that favors OQ8 margins </li><li>Lead, coach, and develop the commercial team, including Senior Commercial Experts and Commercial Specialists. </li><li>Ensure commercial practices while complying with industry norms, int l, and local regulatory requirements </li><li>Ensure strong interface / networking / relationships with all the relevant stakeholders for a smooth and seamless OQ8 commercial activity </li><li>Identify, plan, present and develop revenue growth opportunities for the Company </li><li>Analysis of regional and global crude oil and refined product markets including fundamental analysis, pricing and logistics. </li><li>Knowledge in market intelligence, economic evaluations, and strategic recommendations to senior management.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To support the design, measurement, enhancement, and optimization of customer experiences across the Bank s digital channels and platforms. The role is responsible for ensuring that digital customer journeys are seamless, intuitive, and customer-centric while supporting digital adoption, omnichannel integration, customer engagement, and continuous improvement initiatives aligned with the Bank s Customer Experience Strategy and Digital Transformation roadmap.</p><p><strong>2. Duties and Responsibilities</strong></p><p><strong>Strategic:</strong></p><ul><li>Support the implementation of the Bank s Digital Customer Experience Strategy and Digital Transformation initiatives.</li><li>Contribute to the development of customer-centric digital experiences across all customer-facing digital channels.</li><li>Support the identification of opportunities to improve digital customer engagement, usability, accessibility, and adoption.</li><li>Participate in digital customer journey mapping and experience design initiatives.</li><li>Benchmark digital customer experience practices against leading banks and industry best practices.</li><li>Support the implementation of omnichannel customer experience initiatives to ensure consistency across customer touchpoints.</li></ul><p><strong>Operational:</strong></p><ul><li>Monitor customer experience across digital channels including websites, customer portals, mobile applications, self-service platforms, CRM channels, and emerging digital solutions.</li><li>Analyze customer behavior, customer interactions, and usage patterns across digital channels to identify improvement opportunities.</li><li>Track and monitor digital customer experience KPIs including digital adoption, portal utilization, customer satisfaction, digital service performance, customer effort, abandonment rates, and channel migration metrics.</li><li>Conduct digital experience assessments and identify friction points affecting customer engagement and satisfaction.</li><li>Collaborate with Information Technology, Digital Transformation, Operations, and business units to recommend and implement customer-centric digital improvements.</li><li>Support testing and validation of digital platforms, customer portals, mobile applications, and customer-facing solutions from a customer experience perspective.</li><li>Participate in User Acceptance Testing (UAT) and customer experience reviews for new digital products, enhancements, and technology initiatives.</li><li>Monitor customer feedback related to digital channels and coordinate with Voice of Customer and Customer Journey teams to identify opportunities for improvement.</li><li>Support implementation of CRM, customer engagement, and omnichannel communication initiatives.</li><li>Assist in developing digital experience dashboards, scorecards, reports, and presentations for management review.</li><li>Track progress of digital customer experience improvement initiatives and report outcomes against agreed targets.</li><li>Support the implementation of accessibility, usability, and customer-centric design standards across digital platforms.</li><li>Contribute to the achievement of customer experience objectives related to digital adoption, customer satisfaction, and service excellence.</li><li>Perform any other relevant task assigned from time to time by the Head of Customer Experience.</li></ul><p><strong>People:</strong></p><ul><li>Promote digital-first and customer-centric thinking across the organization.</li><li>Support awareness initiatives aimed at increasing digital adoption and customer engagement.</li><li>Contribute to knowledge sharing and dissemination of digital customer experience best practices.</li><li>Support customer experience capability-building initiatives related to digital channels and customer engagement.</li></ul><p><strong>KEY INTERACTIONS</strong></p><p><strong>1. Internal</strong></p><ul><li>Head of Customer Experience</li><li>Manager Customer Experience</li><li>Center Specialist</li><li>Voice of Customer Specialist</li><li>Customer Journey</li><li>Digital Transformation Department</li><li>Information Technology Department</li><li>Operations Department</li><li>Business Units</li><li>Product Development Teams</li><li>Marketing &amp; Corporate Communications</li><li>Contact Center Team</li><li>Customer Complaints Team</li><li>Branch Network</li><li>Human Capital (for awareness and capability-building initiatives)</li><li>As per operational activities</li></ul><p><strong>2. External</strong></p><ul><li>Technology Vendors</li><li>Digital Solution Providers</li><li>CRM Providers</li><li>Customer Experience Consultants</li><li>Research and Survey Providers</li><li>Customers</li><li>Service Providers</li><li>As part of operational activities</li></ul><p><strong>3. Level of external interaction</strong></p><p>This position requires a High level of external interaction</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>MINIMUM EDUCATION, QUALIFICATIONS &amp; SKILLS</strong></p><p><strong>Education:</strong></p><p>Bachelor s Degree in Business Administration, Information Systems, Digital Business, Marketing, Customer Experience, Computer Science, Banking, or related discipline.</p><p><strong>Experience:</strong></p><p>4 6 years of relevant experience in digital customer experience, digital channels management, customer engagement, CRM, digital transformation, customer journey management, UX/UI, or related fields.</p><p><strong>Special Skills &amp; Knowledge:</strong></p><ul><li>Strong understanding of Digital Customer Experience principles and best practices.</li><li>Knowledge of digital customer journeys, omnichannel customer engagement, and customer-centric design.</li><li>Familiarity with CRM platforms, customer portals, mobile applications, and digital service platforms.</li><li>Experience in customer analytics, digital adoption measurement, and customer behavior analysis.</li><li>Understanding of UX/UI concepts and usability assessment methodologies.</li><li>Knowledge of customer experience metrics including NPS, CSAT, CES, digital adoption, and customer engagement indicators.</li><li>Proficiency in Microsoft Office applications, Power BI, and reporting tools.</li><li>Strong analytical, problem-solving, and stakeholder management skills.</li><li>Excellent communication and presentation skills.</li></ul><p><strong>Business Understanding:</strong></p><p>This position requires a low-medium level of business understanding</p><p><strong>ADDITIONAL QUALIFICATION /CERTIFICATION REQUIRED</strong></p><p>Professional certifications in Customer Experience, Digital Experience, UX/UI, Customer Journey Management, Digital Transformation, CRM, or related disciplines are preferred.</p><p></p></section>

<p><h4>Position description</h4> <p><strong>Reports to:</strong> Shift Team Lead OTTCO<br> <strong>Department:</strong> Maintenance & Operation Department<br> <strong>Location:</strong> Duqm & Ras Markaz</p> <h4>Job purpose</h4> <p>Performs safe, orderly and efficient panel control operations for flow regulations on reception, storage and expedition (pressure, flow, rate, reading, gauges, inspecting product) at assigned sites (Muscat / Ras Markaz / Duqm), under shift Operation Supervisor's scope, as individual contributor by:</p> <ul> <li>Controlling and regulating the pressure, flow and rate of the facility and correcting anomalies.</li> <li>Overseeing, reading, and maintaining the equipment that controls the pressure and flow of plant.</li> <li>Watching gauges, inspecting product, troubleshooting, record keeping.</li> <li>Preparing written documents for supervisors or safety inspectors to ensure products meet the required specification and contribute to regular and safest operations.</li> </ul> <p>The position will act in accordance with OTTCO's mission, vision, values and strategies, as well as policies, guidelines and international standards, supported by an IT technology platform, HSE standards, Omani government and other legal justifications, and best international practices in consonance with national objectives.</p> <h4>Reporting structure</h4> <p><strong>Number of staff supervised (direct reports):</strong> 0</p> <h4>Key responsibilities</h4> <p><strong>General:</strong></p> <ul> <li>Perform all CRO operation activities role in petrochemical terminal and hydrocarbons.</li> <li>Accept shift from previous shift panel operator with detailed log sheet of operational adjustments and changes during previous shift.</li> <li>Ensure continuity of operational issues handed over by the previous shift and take necessary action.</li> <li>Capture all major highlights and constraints experienced during the shift in the log sheet in detail for the following shift.</li> <li>Monitor unit's process performance on a continuous basis using the Distributed Control System (DCS).</li> <li>Diagnose abnormal situations and take corrective action from the control panel.</li> <li>Ensure equipment is operating within specified parameters and report serious operational deviations to the Shift Team Leader.</li> <li>Review and compare outside log sheet readings at regular intervals with the control room instrumentation readings and ensure they correlate.</li> <li>Review laboratory sample analysis results by referring to Laboratory Information Management System updates and make necessary adjustments of the control panel instruments.</li> <li>Ensure Shift Team Leader is fully informed on all related aspects and obtain guidance when necessary.</li> <li>Control operating plant start-ups, shutdowns, and emergencies by alterations of speed, temperature, pressure and flow rates as necessary.</li> <li>Facilitate the shutdown and start-up for turnaround, maintenance and inspection purposes with adherence to the Standard Operating Procedures (SOP).</li> <li>Implement emergency procedures as dictated by the circumstances and SOPs.</li> <li>Contribute to the integrity of the organisation structure through constructive feedback.</li> <li>Contribute to improving processes and procedures within the department in conjunction with Team Leader.</li> <li>Adhere to Standard Operating Procedures and instructions received from Shift Team Leader in coordination with the Field Operator.</li> <li>Maintain log sheets and logbooks reporting the highlights of daily shift work.</li> <li>Record safety incidents (near misses, observations, incidents).</li> <li>Provide input into the weekly or monthly reports if required by the Area Department.</li> <li>Maintain continuity of panel operation and close all critical issues scheduled for the allocated shift.</li> <li>Communicate and correct process quality problems.</li> <li>Participate in Process Safety Management (PSM) activities.</li> <li>Effectively interact with all levels of employees, clients and vendors.</li> <li>Support unit turnarounds including work list identification/justification, procedure writing, procedure review and equipment inspection.</li> <li>Troubleshoot process operations, communicate and correct process quality problems.</li> <li>Perform other related duties or assignments as directed.</li> <li>Familiarize with QHSE policies, objectives, procedures and its record maintenance.</li> <li>Maintain awareness of significant environmental aspects, health and safety hazards, related actual and potential aspects and risks associated with their risk.</li> <li>Maintain awareness of emergency preparedness and response measures.</li> <li>Maintain awareness of implications of not conforming to the integrated management system requirements, including not fulfilling the organization's compliance obligations.</li> </ul> <h4>Qualifications & experience</h4> <p><strong>Minimum qualifications:</strong> Diploma in Petrochemical or Oil / Gas or equivalent.</p> <p>Excellent knowledge of written, read, and spoken English (required). Arabic - native (desirable).</p> <p><strong>Experience and background:</strong></p> <ul> <li>5-7 years of experience in hydrocarbons refining, petrochemical, process engineering or related industry.</li> <li>Relevant experience in the Oil & Gas / Refinery / Petrochemical industry with experience in Jetty / Tank Farm / Gantry units.</li> <li>Knowledge of fuel sector equipment.</li> <li>Knowledge of the refinery's offsite facilities and procedures.</li> </ul> <p><strong>Skills:</strong></p> <ul> <li>Good functional knowledge of DCS.</li> <li>Good knowledge of relevant operations, HSE requirements, Oil/Gas process and systems procedures and practices.</li> <li>Ability to perform as a team player.</li> <li>Self-motivated and dependable, demonstrating strong initiative.</li> <li>Ability to deal with change and demonstrate flexibility as required.</li> </ul> <h4>Key interactions</h4> <p><strong>Internal:</strong> Department Managers, Operations Shift Staff, SCM, TSD, Maintenance, HSE, Fire</p> <p><strong>External:</strong> OQ, SIPC, Surveying Companies, ROP and Civil Defence, gas companies, other contractors and suppliers as required.</p> <h4>Notable working conditions</h4> <p>Field operations and office environment, moderate to intensive computer screen use.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span style="font-size: 11px;">Job Summary: The Lead TFA, having completed level III competencies, will contribute to the management of site activities including planning, organizing, integrating, and monitoring of resources such as labor, tools and technical assistants as required to complete the work scope according to contractual requirements. Will work within defined parameters to make decisions, apply concepts to issues of great complexity, and resolve issues through immediate action or short-term planning at customer power generating facilities.</span></p><p>Essential Duties &amp; Responsibilities:</p><ol><li>Project &amp; Site Management "Manage, perform, coordinate...": You are not just a technician; you are the Project Manager. You must organize labor, integrate subcontractors (riggers, welders, etc.), and ensure that resources are available when the schedule dictates. "Perform walk-downs... to ensure that the customer s contractors are working": As the Lead, you are the auditor. You walk the site to ensure the work is being done to the correct specifications, identifying issues before they become critical failures. "Ensure all parts needed for the job are shipped to the site": Logistics ownership. You are responsible for the supply chain for your specific outage scope.</li><li>Technical Execution &amp; Troubleshooting "On-site installation... preventive maintenance, repair, and calibration": You are the expert who ensures the systems are installed and tuned correctly. "Knowledge to troubleshoot... wide range of equipment vintage": You are expected to have an intuitive understanding of both modern gear and older, "vintage" equipment that may lack current support documentation. "Perform aftermarket upgrades": You act as the technical sales link, identifying and executing opportunities to improve the customer's equipment efficiency or reliability during the outage.</li><li>Customer &amp; Administrative Leadership "Provide technical instruction... to customer representatives": You are the primary educator for the customer. You must explain why certain procedures are necessary, building their trust in your expertise. "Administrative functions": This is the "paperwork" that ensures the business side of the outage is secure. This includes writing professional technical reports, managing quotations, and completing timesheets. Crucially, you are the person who "signs off on all changes," meaning you accept personal responsibility for the technical validity of the work performed. "Prepare timely and accurate technical reports": These reports are the legacy of the job. They serve as the customer's record and a roadmap for the next TFA who visits that site.</li><li>Safety &amp; Mentorship "Maintain strong safety mindset": You are responsible for the safety culture of the site. If the environment is unsafe, your duty is to stop the work. "Coach, mentor, and train other team members": This is the core of "Lead" status. You are responsible for the technical development of your team, ensuring that GE/FieldCore expertise is passed down to junior members.</li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Required Qualifications &amp; Experience :</h2><p>Education/Experience Path: Path A: Technical/University Degree. Path B: High School Diploma/GED + 4 years in a Field Services role.</p><p>Core Experience: Minimum 7+ years in field services or power generation maintenance. (This is a significant amount of experience, indicating they want someone who has "seen it all.")</p><p>Level III Certification: You must have successfully completed the required Level III training programs . This is non-negotiable within the GE/FieldCore system.</p><p>Technical Literacy: You must be highly proficient in reading/interpreting: Electrical/Mechanical flow diagrams. Instrument diagrams.</p><p>Advanced Tools: Specifically, dial and laser alignment and thermal growth equipment . (If you have worked with these, ensure they are front-and-center on your resume).</p><p>Logistics &amp; Communication: English proficiency: Required for technical reporting and customer communication.</p><p>Mobility: Willingness to travel extensively and work holidays/weekends/overtime. This is a core expectation for a Lead.</p><h2>Desired Characteristics:</h2><ul><li>Experienced Has the knowledge and skill to oversee field service activities and may possess expertise in a secondary competency.</li><li>Demonstrates mentor and team lead skills</li><li>Experience and training on Alstom, Siemens, or other OEM equipment</li><li>Extensive Field Engineering Services experience</li><li>Strong organizational and project management skills</li><li>Strong oral and written interpersonal, communication, and leadership skills</li><li>Strong business acumen and ability to sell GE products to the customer</li></ul><p></p></section>

<p>1. Purpose of the Position This is a predominantly teaching-focused position to manage and support delivery of postgraduate, undergraduate, foundation and executive programmes. Applicants should demonstrate excellence in teaching and research. Preference will be given to candidates with administrative experience. The successful candidate is expected to:</p><p>Teach Modules: Deliver modules at both undergraduate and postgraduate levels in Data Science, Artificial Intelligence, Machine Learning, Deep Learning, Data Analytics, and related computing areas, while supervising postgraduate theses. The normal teaching load is 3-4 modules per semester (2 semesters per academic year).</p><p>Supervise Projects: Oversee undergraduate and postgraduate projects and dissertations, ensuring students receive guidance on their research methodologies, implementation, experimentation, and outcomes.</p><p>Engage in Research: Actively participate in scholarly research activities that lead to publications in refereed, indexed, and ranked international journals within the fields of Data Science, Artificial Intelligence, and related interdisciplinary domains.</p><p>Collaborate for Grants: Initiate and develop research collaborations that result in successful research grant applications, enhancing the department s funding and research capabilities.</p><p>Curriculum Development: Play a significant role in curriculum development, programme enhancement, graduate supervision, and quality assurance while supporting the introduction of innovative AI- and data-driven learning content.</p><p>Lead Research Output: Produce high-quality scholarly work that contributes to the department s research output and enhances its academic reputation.</p><p>Community Engagement: Participate in service activities for the university as well as professional and local communities, promoting the importance of Data Science, Artificial Intelligence, and emerging digital technologies.</p><p>Key Responsibilities</p><ul><li>Deliver a high-quality teaching experience in foundation, undergraduate (Data Science and AI), laboratory, postgraduate programmes and in executive programmes.</li><li>Ensure all necessary content and material is in place for the degree programmes in time.</li><li>Construct and plan student assignments, module delivery and assessment, ensuring coherence and relevance.</li><li>Liaise with the Faculty Dean on all student matters and timetable planning and manage module timetables, content and resource areas, liaising with academic and technical staff as appropriate.</li><li>Initiate high-quality learning and teaching/training activities that reflect the needs and contemporary currency of the subject and to foster a group dynamic and peer learning.</li><li>Engage with students and demonstrators during laboratory sessions to ensure a high level of understanding is achieved by the students.</li><li>Ensure all learning experiences comply with the expectations of all related standards of the Oman Academic Accreditation Authority (OAAA).</li><li>Monitor the student voice through meetings, surveys and reviews and liaise with the Faculty Dean in relation to findings, initiating solutions to any student dissatisfaction or other issues.</li><li>Formulate and coordinate the Final Year Projects and Theses to ensure a consistent and rigorous process, including liaising with industry where necessary.</li><li>Attend Open Days, external events and interviews as required by the Faculty Dean to support recruitment activities.</li><li>Maintain flexible working patterns which include some evening and weekend work in support of Programme/Faculty/University business.</li><li>Actively engage with businesses/professional bodies/schools and colleges/communities/enterprises, etc., organize student outreach and invite industry speakers to enhance the student experience and facilitate industrial placement of students, as appropriate.</li><li>Organize, prepare and participate in University meetings and events including Boards of Examiners, Programme Reviews, Planning and Monitoring committees, Student/Staff Liaison, and faculty and university committees and policy developments.</li><li>Work with the Faculty Dean and other University representatives to ensure student attainment, success and progression by monitoring student attendance and performance, and obtaining student feedback.</li></ul><p>Applicants should provide a current CV and a cover letter justifying their suitability for the position. In doing so, applicants should use their qualifications, experience in teaching and research in an HE environment, teaching areas of interest and ability, and motivation for applying to Muscat University. Any other duties as deemed necessary by the Line Manager. While we value the interest shown by every applicant, we are able to respond only to short-listed candidates. * The job description may be altered at any time in the future in line with the level of the post to meet changing institutional requirements, but only in full consultation with the post-holder.</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications, Experience &amp; Competencies:</h2><p>The Department invites applications for full-time and visiting faculty positions from suitable candidates. The position within the Data Science and Artificial Intelligence programme requires:</p><ul><li><strong>Educational Qualifications:</strong> A PhD in Data Science, Artificial Intelligence, Computer Science, Information Systems, or a related area from an internationally recognized university.</li><li><strong>Specialization Areas:</strong> Expertise in one or more of the following areas: Machine Learning, Deep Learning, Generative AI, Natural Language Processing, Computer Vision, Data Mining, Big Data Analytics, Business Intelligence, Statistical Learning, Reinforcement Learning, AI Ethics, or Intelligent Systems.</li><li><strong>Teaching Experience:</strong> Demonstrated experience teaching Data Science and AI-related courses at both undergraduate and postgraduate levels and supervising research projects.</li><li><strong>Research Engagement:</strong> Active involvement in research within their areas of specialization, showing intellectual engagement with current trends, methods, and challenges in Data Science and Artificial Intelligence.</li><li><strong>Industry Experience:</strong> Preference will be given to candidates with relevant industry experience in AI applications, data analytics, digital transformation, or intelligent systems that complements their academic qualifications.</li><li><strong>Practical Skills:</strong> Candidates should possess strong practical computing and analytical skills relevant to their areas of expertise, including programming (e.g., Python/R), data visualization, machine learning frameworks, and cloud or big-data platforms where applicable.</li><li><strong>Professional Development:</strong> Relevant professional certifications or evidence of continuing professional development in AI, data science, cloud analytics, or related technologies will be an advantage.</li><li><strong>Community Participation:</strong> Evidence of active participation in university, professional, and local community initiatives related to Data Science, Artificial Intelligence, and innovation.</li></ul><p>Applicants are required to submit a current CV and a cover letter outlining their suitability for the position. The cover letter should clearly highlight their academic qualifications, teaching and research experience in a higher education environment, areas of teaching interest and expertise, and their motivation for applying to Muscat University.</p>

<p>Lead and manage the team and activities for IT Operations at OQ8, under delegated authority from VP, IDS &amp; Facility as owner of IT Operations standards &amp; solutions for OQ8, through: </p><p>Lead the Help Desk and End User Support </p><p>Lead the IT Service Management </p><p>Lead the IT Infrastructure &amp; Cloud </p><p>Lead IT Back office &amp; Demand </p><p>Lead SAP support services </p><p>The position will act in accordance with the OQ8 s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines and standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives. Main Accountabilities:</p><p>Manage day-to-day IT operation services </p><p>Ensure that transitioned services have been developed to meet Operational and Service Level Requirements </p><p>Monitor, measure, report and review current performance of services and components in the enterprise IDS environment and ensure IDS capacity meets business needs </p><p>Maintain a single source of consistent information on all IDS services delivered to the business Units / functions (active and dormant services) </p><p>Plan, direct and coordinate operations of the Service Desk and End User Support for OQ8 </p><p>Assess and evaluate change requests and ensure proposed changes are implemented with minimum disruption of services being delivered </p><p>Plan and oversee the successful roll-out of IDS service changes into the live environment </p><p>Ensure Configuration Items are identified, accounted, reported, verified and audited. </p><p>Manage and support live application &amp; database technical environment on a day-to-day basis </p><p>Implementation, operational management and ownership of all technical security areas </p><p>Enforce information security procedures &amp; compliance across IT systems &amp; services </p><p>Ensure that practices and procedures are in place to recover technology infrastructure in the event of a disaster </p><p>Oversee the successful roll-out of IT operations projects </p><p>Manage service providers and monitor SLA compliance to ensure effective service delivery and timely resolution of operational issues. </p><p>Prepare and present regular IDS performance reports covering service levels, incidents, capacity, risks, and improvement actions. </p><p>Manage IDS demand, portfolio planning, and technology roadmap execution in alignment with business priorities and enterprise architecture. </p><p>Oversee IDS back-office operations, budget management, procurement, contracts, and financial governance. </p><p>Oversaw daily SAP operations, addressing system issues promptly to minimize business disruption </p><p>Lead and govern SAP support services to ensure reliable, secure and business-aligned service delivery. </p><p>Key interactions </p><p>Internal: all OQ8 Functions </p><p>External: Staffing specialized Contractors, Vendors &amp; Suppliers Notable working conditions: office-based environment with intensive computer screen use and occasional visits to operational sites.</p><p><strong>Desired Candidate Profile</strong></p><p>Education requirements Bachelor s degree in IT, computer science, Engineering or relent field. Background and experience Competencies and skills </p><p>14 years of relevant experience </p><p>Experience in IT Operations (systems analysis, networks, Data Centre, IPT, MS, platforms, tools and technologies relevant to infrastructure development inclusive of 5 years experience in a similar IT environment within a large industrial organization, preferably in the Oil and Gas industry) </p><p>Experience of leading cross functional teams delivering IT service and managing IT service </p><p>Experience of working with multiple third-party vendors </p><p>Preferred certifications: Industry certification in IT infrastructure (e.g. CCNP, AWS, CompTIA, DCDC, MCSE, etc.), IT Service Management (e.g. ITIL, etc.) </p><p>Proven experience in managing SAP application support, IT service delivery, demand management, project portfolios, and vendor-managed services. </p><p>Strong experience in budgeting, procurement, contract management, and governance within a complex enterprise environment. </p><p>Exposure to SAP S/4HANA, SAP SuccessFactors, SAP Fiori, SAP BTP/CPI, and enterprise application ecosystems is highly desirable. </p><p>Soft &amp; Leadership: </p><p>People Leadership / People Management </p><p>Effective communication and interpersonal skills </p><p>A highly analytical and strategic thinker </p><p>Ability to manage and direct activities of others in a multi-project environment </p><p>Ability to build, maintain and extend relationships across the organization </p><p>A strong entrepreneurial flair and commercial acumen </p><p>Ability to perform business and process analysis </p><p>Understanding and experience in administration of large scale networks </p><p>Excellent problem-solving, Analytical and organisational skills </p><p>Technical: </p><p>Proficiency in M/S Office. </p><p>Projects management </p><p>QA / QC Knowledge. </p><p>Contract Administration (Development / Review). </p><p>Structured System Analysis, System Design </p><p>HP networks, Cisco networks. </p><p>Strong knowledge of Data Centre &amp; advanced technical infrastructure skills </p><p>Excellent Project management skills </p><p>Working knowledge of best practices in information technology management and ability to work to a high degree of accuracy </p><p>SAP AMS Vendor Management &amp; SLA Governance </p><p>Budget Planning, Financial Control &amp; Cost Management </p><p>Procurement, Contract &amp; Commercial Management </p><p>Demand Management &amp; Portfolio Governance </p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Drive and deliver expert-level assurance across OQEP's commercial projects portfolio, ensuring that all commercial initiatives, investment proposals, and project deliverables meet the required standards of quality, governance, and strategic alignment. Apply mastery of commercial frameworks, project evaluation methodologies, and assurance practices to provide independent and authoritative assessments that protect OQEP's commercial interests and support sound decision-making at the executive level. Serve as the principal point of expertise for commercial projects assurance within the Commercial function, interfacing directly with the Chief Executive Commercial and relevant internal and external stakeholders to ensure value is preserved and risks are effectively identified and mitigated across the commercial projects lifecycle.</p><p>The position will act in accordance with the OQEP s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE &amp; Energy Management System requirements standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main tasks and responsibilities</strong></p><ul><li>Lead the development and implementation of the commercial projects assurance framework, ensuring it is fit for purpose, consistently applied, and aligned with OQEP's governance standards and strategic objectives.</li><li>Conduct independent, expert-level assurance reviews of commercial projects at key decision gates, evaluating the robustness of commercial assumptions, risk assessments, economic models, and investment cases.</li><li>Provide authoritative recommendations to the Chief Executive Commercial and relevant leadership on the readiness of commercial projects to progress through approval stages.</li><li>Scrutinise commercial project proposals, business cases, and investment submissions to ensure accuracy, completeness, and alignment with OQEP's commercial strategy and value creation objectives.</li><li>Lead the identification, assessment, and mitigation of commercial risks across the projects portfolio, ensuring appropriate risk management measures are embedded throughout the project lifecycle.</li><li>Drive quality assurance across commercial project documentation, including contracts, agreements, financial models, and reporting deliverables, ensuring consistency and adherence to applicable standards.</li><li>Develop and maintain assurance tools, templates, and guidelines to standardise commercial project evaluation practices across the Commercial function.</li><li>Collaborate with relevant functions, including Finance, Legal, Business Development, Exploration and Joint Ventures, to ensure integrated and comprehensive assurance coverage across all commercial project touchpoints.</li><li>Monitor and track the progress of commercial projects against approved plans, budgets, and performance targets, highlighting deviations and recommending corrective actions to leadership.</li><li>Provide expert input into the development of commercial policies, procedures, and governance frameworks, continuously identifying improvements to enhance efficiency and effectiveness.</li><li>Support post-project reviews and lessons-learned exercises to strengthen future commercial project assurance practices.</li><li>Represent the Commercial function in internal governance forums, assurance committees, and relevant external engagements as required.</li><li>Perform other related duties as assigned by the Chief Executive Commercial.</li></ul><p><strong>Key interactions</strong></p><ul><li><strong>Internal:</strong> Chief Executive Commercial, Finance function, Legal function, Joint Ventures function, Business Development function, Exploration function, and other relevant Commercial functions.</li><li><strong>External:</strong> Group s assurance team, JV partners, external consultants and advisors, government ministries and regulatory authorities, contractors and vendors.</li></ul><p><strong>Notable Working Conditions.</strong> Office environment, intensive computer screen use, occasional travel to operational sites and partner offices as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Engineering or Geoscience, with background on Business Administration, Economics, or related disciplines. Postgraduate qualification (MSc or MBA) is preferred.</li><li>Excellent knowledge of written, read, and spoken English (required) | Arabic - Native (desirable)</li><li>10+ years of experience in the upstream oil and gas industry, with a strong focus on commercial management, project assurance, investment evaluation, or business development.</li><li>Demonstrated experience in conducting assurance reviews, project gate assessments, and risk evaluations within a commercial or upstream context.</li><li>Proven ability to critically assess business cases, economic models, and commercial frameworks at an expert level.</li><li>Familiarity with upstream contractual structures including EPSAs, JOAs, and commercial agreements.</li><li>Prior exposure to governance frameworks, project controls, and quality assurance practices in an oil and gas or energy environment.</li><li>Experience in Oman or the wider Middle East region is an advantage.</li><li>Strong analytical and critical thinking skills with ability to independently assess complex commercial situations and provide well-founded recommendations</li><li>Excellent communication and presentation skills, with ability to convey complex commercial findings clearly to senior leadership and diverse stakeholders</li><li>High level of professional integrity and independence, essential for an assurance-focused role reporting directly to executive leadership</li><li>Strong influencing and stakeholder engagement skills, with the ability to challenge and advise constructively across all levels of the organisation</li><li>Results-oriented with strong attention to detail, planning, and organisational capabilities</li><li>Collaborative mindset with the ability to work effectively across multidisciplinary teams and functions</li><li>Proactive and self-driven, capable of managing multiple assurance workstreams with minimal supervision</li><li>Proficiency in MS Office (Excel, PowerPoint, Word), including financial modelling and data analysis</li><li>Deep knowledge of commercial project evaluation methodologies, investment analysis, and economic modelling</li><li>Strong understanding of upstream oil and gas commercial frameworks, including EPSAs, JOAs, and concession agreements</li><li>Experience in project assurance, gate review processes, and governance frameworks</li><li>Familiarity with risk management methodologies and their application in commercial project contexts</li><li>Knowledge of upstream project lifecycle phases and associated commercial decision points</li><li>Understanding of financial reporting, budget management, and performance tracking in a commercial context.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide expert technical engineering leadership and operational support for OQEP's offshore facility facilities, including piping systems in processing plants and production platforms, under the direction of the Manager Operation &amp; Maintenance Support, ensuring safe, reliable, available and efficient operations across Upstream Surface Operations. The role delivers robust technical judgement, innovative engineering solutions and operability, availability and reliability assessments for off shore facility, evaluating modification and innovation proposals against project requirements, engineering standards and operational integrity. It provides hands-on operational support, technical troubleshooting and readiness assurance for assigned assets, while acting as the operations interface with projects, procurement, supply and other stakeholders. The role also mentors and develops production and junior engineers into self-sufficient performers, embeds common engineering principles across teams, and drives operational excellence, safety and reliability across OQEP's surface operations facilities.</p><p>The position will act in accordance with the OQEP s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE &amp; Energy Management System requirements standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main Tasks and Responsibilities</strong></p><p>Provide robust technical engineering expertise and innovative solutions for the execution and operation of offshore facility (piping systems in processing plants and production platforms), ensuring teams apply common engineering principles and concepts.</p><p>Lead and deliver operability, availability and reliability assessments on systems related to offshore facility, providing robust technical judgement on modification and innovation proposals in line with project requirements, engineering standards, safety and reliability.</p><p>Handle a large scope of concurrent engineering activities and projects, prioritizing and delivering high-quality technical outputs across multiple assets simultaneously.</p><p>Analyze complex technical, operational and reliability issues on offshore facility and recommend solutions that significantly improve safety, availability and performance.</p><p>Provide operational support for offshore facility (piping systems in processing plants and production platforms) at Upstream Surface Operations.</p><p>Deliver assigned operational duties and tasks for the assets, including technical support, troubleshooting, backup and other services to operate applicable hardware, systems software and application software.</p><p>Modify and improve engineering processes, standards, operating procedures and technical documentation to enhance reliability, integrity and operational efficiency.</p><p>Measure and assure progress towards the state of Operational Readiness to Operate (ORA), ensuring readiness for safe and efficient operations at the site.</p><p>Act as the Operations interface to manage procurement and supply issues, ensuring timely availability of technical materials, spares and services.</p><p>Act as the ORA interface to engage and coordinate with different stakeholders across the function on readiness, technical and operational matters.</p><p>Provide technical leadership, guidance and review to junior engineers, trainees and teams on engineering principles, standards and operational practices.</p><p>Mentor and coach production engineers and staff to build capability and develop them into self-sufficient, high-performing engineers.</p><p>Convince and influence internal stakeholders, projects and vendors to adopt sound engineering solutions, operability improvements and reliability-centred practices.</p><p>Support incident investigation, root cause analysis and corrective actions for offshore facility reliability and integrity issues.</p><p>Support planning, budgeting, forecasting and reporting for operations support engineering activities and embed KPIs in day-to-day work.</p><p>Perform other similar duties as assigned by the Manager Operation &amp; Maintenance Support.</p><p><strong>Key interactions</strong></p><p>Internal: Surface Operations, Operation &amp; Maintenance Support, Well Delivery, Projects Delivery, Technical Services, HSSE, Contract &amp; Procurement, and all relevant operational and support functions.</p><p>External: EPC and engineering contractors, equipment and piping vendors, OEMs, technical service providers, and specialist engineering consultants.</p><p><strong>Notable Working Conditions</strong>. Combination of office and field/plant environment; regular presence at processing plants and production platforms; intensive computer screen use; exposure to operational site conditions; occasional after-hours support for operational and readiness matters.</p><p><strong>Education Requirements</strong></p><p>Required: Bachelor's degree in Mechanical, Chemical, Process, Petroleum or a related Engineering discipline. Relevant post-degree qualification or professional engineering certification is preferred. Master's degree is a plus.</p><p><strong>Language</strong></p><p>Excellent knowledge of written, read and spoken English (required). Arabic is a plus.</p><p><strong>Background and experience</strong></p><p><strong>Competencies and skills</strong></p><p>8+ years' experience in Operations Support, Surface Operations, Process/Facilities Engineering or Production Engineering, preferably in the oil &amp; gas, energy or large industrial sector.</p><p>Proven track record of providing technical engineering leadership and operational support for offshore facility.</p><p>Strong experience in:</p><p>offshore facility and piping systems (processing plants and production platforms).</p><p>Operability, availability and reliability engineering.</p><p>Operational Readiness Assurance (ORA) and readiness-to-operate assessments.</p><p>Technical troubleshooting and operational support.</p><p>Modification and innovation proposal review against engineering standards.</p><p>Incident investigation and root cause analysis.</p><p>Engineering standards, codes and operating procedures.</p><p>Procurement and supply interface for technical materials and services.</p><p>Mentoring and developing junior engineers and Omani national talent.</p><p><br></p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Mechanical, Chemical, Process, Petroleum or a related Engineering discipline.</li><li>Relevant post-degree qualification or professional engineering certification is preferred.</li><li>Master's degree is a plus.</li><li>Excellent knowledge of written, read and spoken English (required). Arabic is a plus.</li><li>8+ years' experience in Operations Support, Surface Operations, Process/Facilities Engineering or Production Engineering, preferably in the oil &amp; gas, energy or large industrial sector.</li><li>Proven track record of providing technical engineering leadership and operational support for offshore facility.</li><li>Strong experience in: offshore facility and piping systems (processing plants and production platforms), Operability, availability and reliability engineering, Operational Readiness Assurance (ORA) and readiness-to-operate assessments, Technical troubleshooting and operational support, Modification and innovation proposal review against engineering standards, Incident investigation and root cause analysis, Engineering standards, codes and operating procedures, Procurement and supply interface for technical materials and services, Mentoring and developing junior engineers and Omani national talent.</li><li><strong>Behavioural Competencies:</strong> Strong technical and analytical problem-solving skills. Sound engineering judgement and decision-making. Maintaining effective, accurate and transparent communication with all stakeholders. Attention to detail and safety-first mindset. Planning and prioritization across multiple activities. Negotiation and influencing. Ethics, integrity and compliance. Engages and inspires colleagues to collaborate and share knowledge. Pursues innovation and continuous improvement. Acts as an agent for change, constructively challenging the status quo. Mentoring and coaching capability. Composure under operational and readiness pressure.</li><li><strong>Technical Competencies:</strong> Offshore facility and piping systems engineering (processing plants and production platforms). Operability, availability and reliability engineering. Operational Readiness Assurance (ORA) and readiness-to-operate. Technical troubleshooting and operational support. Modification/innovation proposal review and technical judgement. Engineering standards, codes and operating procedures. Incident investigation and root cause analysis (RCA). Process safety and asset integrity awareness. Procurement and supply interface for technical materials. Hardware, systems software and application software for operations. Excellent business and technical report writing skills. Very good knowledge of PC software and engineering tools.</li></ul><p></p></section>

<p>JOB PURPOSE: Planning and conducting appointments with doctors and medical professionals to promote Hikma products with the aim to achieve the overall sales target while monitoring competitor s activities and threats. Following up on and reviewing Hikma products performance within the market through clients responses and other indicators.</p><p>KEY ACCOUNTABILITIES:</p><ul><li>Planning and conducting daily visits to healthcare professionals to promote assigned products, disseminate product information and convey company messages to achieve monthly sales target.</li><li>Assessing patients and doctors needs to strongly position the benefits of the brands.</li><li>Utilizing effective selling skills and performing cost-benefit analysis to deliver brands value proposition in alignment with marketing messages.</li><li>Maintaining strong disease and product knowledge in assigned therapy area.</li><li>Conducting conferences and lectures on Hikma products while developing contacts effectively.</li><li>Building trustful relationships with internal and external stakeholders to strengthen Hikma s image.</li><li>Monitoring and analyzing data and market conditions to identify competitive advantage.</li><li>Reviewing sales performance and developing Marketing plans to achieve objectives.</li><li>Documenting all sales related activities performed in a timely manner.</li><li>Generating the needed reports including business intelligence reports, market survey reports, competitors activities report, events feedback reports.</li><li>Collating accurate and prompt basic sales information and entering them on the CRM system daily to be revised by the Sales Supervisor.</li><li>Managing properly company s resources and insure working within the SOPs and compliance framework.</li><li>Performing other duties related to the job as assigned by the direct supervisor.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>B.Sc. degree in Pharmacy or equivalent</li><li>Valid Oman Ministry of Health License.</li><li>Minimum 1-2 years of related experience in Oman .</li></ul><p>BEHAVIOURAL COMPETENCIES:</p><ul><li>Communication &amp; Influence.</li><li>Initiative &amp; Drive for results.</li><li>Planning &amp; Organizing.</li><li>Collaboration &amp; Teamwork.</li></ul><p>FUNCTIONAL COMPETENCIES:</p><ul><li>Clients &amp; Prospects Knowledge.</li><li>Computer Skills.</li><li>Deal Closing.</li><li>English Language.</li><li>Networking.</li><li>Brand Knowledge</li></ul>

<p>Job title Expert SAP Technical -Security Grade Stream People &amp; Technology Function Corporate IDS Location Oman -Muscat Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to Manager SAP Technical Direct reports 0 Job purpose Leads the design, governance, and administration of SAP Technical Security to ensure the confidentiality, integrity, and availability of SAP systems and data. The role provides expert support for SAP Access Control through the SAP GRC suite, advises both business and SAP technical teams on best practice security models, and develops strong access and compliance controls across all SAP landscapes. It safeguards the organization from internal and external threats, ensures alignment with regulatory and corporate requirements, and promotes a culture of security awareness across the enterprise.</p><p>The position will act in accordance with the Group s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><p>Main tasks and responsibilities</p><ul><li>Develop and maintain SAP security policies, standards, and guidelines aligned with best practices, regulatory requirements, and corporate governance.</li><li>Design and implement role-based access control (RBAC), authorization concepts, and segregation of duties (SoD) frameworks to ensure least privilege access.</li><li>Architect and design SAP security solutions that meet OQ GRC requirements.</li><li>Implement and maintain security controls within S/4HANA, BW/BI, SAP SCM, SAP BTP and Business Objects.</li><li>Work directly with business users to establish security controls that support compliance while enabling business operations.</li><li>Provide expert-level operational support for SAP production security incidents, enhancements, role design, authorization errors, user administration, and SAP GRC system management.</li><li>Monitor and self-assign incoming SAP security and user administration tickets, ensuring timely and accurate resolution.</li><li>Manage user provisioning, role assignments, and access requests using SAP Identity Management (IDM), SAP Access Control (GRC), and relevant IAM tools.</li><li>Conduct periodic user access reviews, access certifications, and compliance assessments to ensure adherence to policies and regulations.</li><li>Collaborate with the Cybersecurity/SOC team to review SAP related SIEM alerts, security events, and audit logs, providing SAP expertise during investigations</li><li>Investigate security incidents, perform root cause analysis, and coordinate resolution with IT Security, SAP Basis, and business stakeholders.</li><li>Conduct regular security audits , assessments, and compliance reviews to validate the effectiveness of SAP controls and recommend remediation actions.</li><li>Prepare documentation and evidence for internal and external audits, ensuring compliance with requirements such as GDPR and SOX.</li><li>Perform vulnerability assessments, security scans, and penetration tests on SAP systems to identify and remediate weaknesses.</li><li>Coordinate the deployment of SAP security patches, notes, and corrections to maintain system integrity.</li><li>Deliver SAP security awareness training for users, administrators, and stakeholders to strengthen the organization s security culture.</li><li>Develop security procedures, guidelines, and training materials tailored to different user roles and business processes.</li></ul><p>Key interactions</p><ul><li>Internal: People &amp; Technology &amp; Corporate IDS</li><li>External: 3rd party Contractors, Vendors &amp; Suppliers</li></ul><p>Notable Working Conditions. Office environment, intensive computer screen use, sporadic visits to operation site.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>A minimum of a Bachelor's degree IT or related disciplines.</li><li>Certification in SAP security (e.g., SAP Certified Technology Associate - Security with SAP NetWeaver), is a plus.</li><li>SAP Basis Certified, SAP GRC Certified and relevant cloud/security certifications are a plus.</li><li>Excellent knowledge of written, read, and spoken English (required)</li><li>A minimum of 8-10 years of experience in SAP security roles, with expertise in SAP security architecture, user management, access controls, and compliance.</li><li>Experience with security standards, frameworks, and regulations such as ISO 27001, NIST Cybersecurity Framework, GDPR, and SOX.</li><li>Experience in leading teams of SAP Security and SAP GRC Resources</li><li>Experience in implementing SAP Basis and Security Modules.</li><li>Experience in project managing SAP Security implementations across S/4HANA, BW/BI, and Fiori landscapes.</li><li>Excellent critical thinking skills, with the ability to analyze complex security issues, assess risks, and propose effective solutions.</li><li>Effective communication, collaboration, and stakeholder management skills, with the ability to interact effectively with technical teams, business users, and audit teams.</li><li>Analytical skills.</li><li>Planning skills.</li><li>Forward thinking.</li><li>Strong presentation skills.</li><li>Business Results Orientation.</li><li>Prioritization skills.</li><li>Computer Literacy including MS Office.</li><li>Advanced SAP software knowledge and a full understanding of security roles related to SAP user profiles is an advantage.</li><li>Strong knowledge of SAP security technologies and tools, including SAP IDM, SAP GRC, SAP SIEM, and SAP Security Notes.</li><li>Understanding of coding languages (SAP ABAB ABAP, SAP Fiori, Java, JavaScript).</li><li>Familiarity with integration middleware, ETL platforms, mobility solutions, and cloud-based services</li><li>Strong understanding of O&amp;G ERP business process.</li><li>Understanding of audit and business controls functions and its related SAP Security.</li><li>Project Management.</li></ul>

<p>The Assistant Manager Application Support ensures the availability, stability, performance, and continuous support of the Bank's business applications by providing technical and functional support, managing production incidents, and maintaining service continuity. He/She monitors production systems, resolves application issues, supports business users, coordinates system changes and releases, and collaborates with internal teams and vendors to ensure applications operate efficiently and in accordance with agreed service levels. The Assistant Manager Application Support drives continuous service improvement by proactively identifying risks, enhancing application reliability, and ensuring compliance with the Bank's technology standards, governance frameworks, and operational requirements.</p><p>Key Accountabilities:</p><ul><li>Monitors the availability, performance, and health of the Bank's business applications to ensure service continuity and optimal system performance.</li><li>Provides Level 1 and Level 2 application support by diagnosing, troubleshooting, and resolving production incidents and technical issues within agreed service level agreements (SLAs).</li><li>Investigates application incidents, performs root cause analysis, and implements corrective and preventive actions to minimize service disruptions.</li><li>Performs routine health checks, preventive maintenance, and system monitoring activities to proactively identify and address potential issues.</li><li>Supports business users by resolving application-related queries, service requests, and technical issues while ensuring a high level of customer service.</li><li>Manages application configurations, user access, and system settings in accordance with approved policies, procedures, and security requirements.</li><li>Collaborates with Technology teams, vendors, and third-party service providers to resolve complex technical issues and improve application stability.</li><li>Coordinates with Infrastructure, Database, Network, Information Security, and other Technology teams to support integrated service delivery and issue resolution.</li><li>Supports application deployments, system upgrades, patches, and production releases while ensuring successful implementation and minimal business disruption.</li><li>Participates in system testing, user acceptance testing (UAT), validation activities, and post-implementation monitoring to ensure successful production deployments.</li><li>Works closely with the Service Management team to manage incidents, problem records, change requests, and production releases while ensuring timely resolution and proper documentation.</li><li>Maintains accurate documentation of application configurations, support procedures, known errors, resolutions, and operational knowledge.</li><li>Monitors recurring issues and service trends, recommending continuous improvements to enhance application reliability, availability, and operational efficiency.</li><li>Ensures compliance with the Bank's technology policies, information security standards, regulatory requirements, and operational procedures.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related discipline.</li><li>Minimum 5 years of experience in application support, production support, or technology operations within the banking or financial services sector.</li><li>Experience supporting business-critical applications in a production environment.</li><li>Strong knowledge of incident, problem, change, and release management processes.</li><li>Experience working with business users, technology teams, vendors, and third-party service providers.</li><li>Experience supporting production releases, system upgrades, patch deployments, and post-implementation activities.</li><li>Familiarity with IT Service Management (ITSM) tools such as Jira, ManageEngine, or similar platforms.</li><li>Knowledge of banking applications, system integrations, and production support best practices is preferred.</li></ul><p><br></p>

<p>The Assistant Manager Application Support ensures the availability, stability, performance, and continuous support of the Bank's business applications by providing technical and functional support, managing production incidents, and maintaining service continuity. He/She monitors production systems, resolves application issues, supports business users, coordinates system changes and releases, and collaborates with internal teams and vendors to ensure applications operate efficiently and in accordance with agreed service levels. The Assistant Manager Application Support drives continuous service improvement by proactively identifying risks, enhancing application reliability, and ensuring compliance with the Bank's technology standards, governance frameworks, and operational requirements.</p><p><b><br></b></p><p><b>Key Accountabilities:</b></p><ul><li>Monitors the availability, performance, and health of the Bank's business applications to ensure service continuity and optimal system performance.</li><li>Provides Level 1 and Level 2 application support by diagnosing, troubleshooting, and resolving production incidents and technical issues within agreed service level agreements (SLAs).</li><li>Investigates application incidents, performs root cause analysis, and implements corrective and preventive actions to minimize service disruptions.</li><li>Performs routine health checks, preventive maintenance, and system monitoring activities to proactively identify and address potential issues.</li><li>Supports business users by resolving application-related queries, service requests, and technical issues while ensuring a high level of customer service.</li><li>Manages application configurations, user access, and system settings in accordance with approved policies, procedures, and security requirements.</li><li>Collaborates with Technology teams, vendors, and third-party service providers to resolve complex technical issues and improve application stability.</li><li>Coordinates with Infrastructure, Database, Network, Information Security, and other Technology teams to support integrated service delivery and issue resolution.</li><li>Supports application deployments, system upgrades, patches, and production releases while ensuring successful implementation and minimal business disruption.</li><li>Participates in system testing, user acceptance testing (UAT), validation activities, and post-implementation monitoring to ensure successful production deployments.</li><li>Works closely with the Service Management team to manage incidents, problem records, change requests, and production releases while ensuring timely resolution and proper documentation.</li><li>Maintains accurate documentation of application configurations, support procedures, known errors, resolutions, and operational knowledge.</li><li>Monitors recurring issues and service trends, recommending continuous improvements to enhance application reliability, availability, and operational efficiency.</li><li>Ensures compliance with the Bank's technology policies, information security standards, regulatory requirements, and operational procedures.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related discipline.</li><li>Minimum 5 years of experience in application support, production support, or technology operations within the banking or financial services sector.</li><li>Experience supporting business-critical applications in a production environment.</li><li>Strong knowledge of incident, problem, change, and release management processes.</li><li>Experience working with business users, technology teams, vendors, and third-party service providers.</li><li>Experience supporting production releases, system upgrades, patch deployments, and post-implementation activities.</li><li>Familiarity with IT Service Management (ITSM) tools such as Jira, ManageEngine, or similar platforms.</li><li>Knowledge of banking applications, system integrations, and production support best practices is preferred.</li></ul><p>Applications will be accepted until 12-Aug-2026 at 2:00 P.M Submissions received after this date and time will not be considered</p>