وظائف اخصائي العمليات في سلطنة عمان

<p>Are you an experienced Specialist Anesthesiologist seeking a high-impact medical career in the Middle East? Khoula Hospital, the premier national tertiary referral and apex trauma center under the Ministry of Health (MOH) in Muscat, Oman, is recruiting a qualified Specialist in Anesthesiology.</p><p>Job Location Muscat, Oman</p><p>Salary, Remuneration &amp; Benefits</p><ul><li>Competitive Tax-Free Salary: OMR 2,100 to OMR 2,200 per month (commensurate with qualifications and experience).</li><li>Housing allowance.</li><li>Medical Insurance.</li><li>Paid annual leave.</li><li>Other benefits as per Oman Labor Law.</li></ul><p>Required Qualifications &amp; Eligibility Criteria</p><p>To meet Oman Medical Specialty Board (OMSB) and Ministry of Health (MOH) licensing requirements, candidates must possess:</p><ul><li>Basic Medical Degree: MBBS or equivalent medical qualification recognized by the OMSB.</li><li>Postgraduate Specialization: MD / MS / DNB in Anesthesiology.</li><li>Clinical Experience: Minimum 3 to 5 years of post-specialization clinical experience in anesthesiology within a high-volume secondary or tertiary care hospital.</li></ul><p>Core Competencies &amp; Technical Skills</p><ul><li>Demonstrate excellent proficiency in the field.</li><li>Advanced clinical decision-making and crisis resource management under high-pressure, time-sensitive operating conditions.</li><li>Professional fluency in English.</li><li>Strong collaborative spirit within a high-volume, multi-disciplinary surgical team.</li></ul><p>Qualified medical candidates interested in this Anesthesiologist vacancy in Oman are invited to submit their updated CV.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Basic Medical Degree: MBBS or equivalent medical qualification recognized by the OMSB.</li><li>Postgraduate Specialization: MD / MS / DNB in Anesthesiology.</li><li>Clinical Experience: Minimum 3 to 5 years of post-specialization clinical experience in anesthesiology within a high-volume secondary or tertiary care hospital.</li><li>Demonstrate excellent proficiency in the field.</li><li>Advanced clinical decision-making and crisis resource management under high-pressure, time-sensitive operating conditions.</li><li>Professional fluency in English.</li><li>Strong collaborative spirit within a high-volume, multi-disciplinary surgical team.</li></ul>

<div><br></div><div><br></div><p><strong>Operation Coordinator - IP</strong><br> <br> Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who ever said ‘‘the sky is the limit’’ never spoke to you! Because for you it’s the beginning</em></p> <p><em>Who gives cargo its airtime? You do.</em> <strong>DHL Global Forwarding</strong> has an opening for an <strong>Operation Coordinator - IP </strong><strong>in Muscat, Oman</strong><strong>.</strong></p>   <p>Join us in connecting people and improving lives!</p>   <p><strong>In this </strong><strong>Operation Coordinator - IP</strong><strong> position</strong></p><div><div ><ul > <li><span >Freight forwarding and logistics knowledge (air, ocean, road, project cargo).</span></li> <li><span >Strong communication and customer service skills.</span></li> <li><span >Documentation and customs compliance knowledge.</span></li> <li><span >Planning and coordination ability.</span></li> <li><span >Problem-solving and multitasking skills.</span></li> <li><span >Knowledge of shipment tracking systems and Microsoft Office tools.</span></li> </ul><p><span ></span></p><p><strong><span >Typical Daily Activities</span></strong></p><ul > <li><span >Following up with carriers, ports and overseas DHL offices.</span></li> <li><span >Tracking & Rooting air, ocean, and road shipments.</span></li> <li><span >Coordinating liners, ports, customs clearance, and delivery schedules.</span></li> <li><span >Attending port operations and coordination </span></li> <li><span >Handling shipping documentation (B/L, AWB, commercial invoice, packing list, customs documents).</span></li> <li><span >Updating customers on shipment status and reports </span></li> <li><span >Managing exceptions, delays, and operational issues.</span></li><li>Coordinating with warehouses, transporters, and site teams</li></ul></div></div>     <p><strong>Now, here is what we need from you! </strong></p> <table> <tbody> <tr> <td width="302"> <p><strong>Education Level</strong></p> </td> </tr> <tr> <td width="302"> <p>Bachelor’s Degree</p> </td> </tr> <tr> <td width="302"> <p><strong>Experience Level</strong></p> </td> </tr> <tr> <td width="302"> <p>Less than 2 years</p> </td> </tr> </tbody> </table>         <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>

<p><h4>About the role</h4> <p>We’re hiring a highly execution-focused cold email specialist to own client campaign performance, deliverability, retention, and operational execution inside a fast-growing startup environment.</p> <p>This is not a passive account management role.</p> <p>You will be directly responsible for:</p> <ul> <li>Cold email campaign performance,</li> <li>Inbox placement,</li> <li>Deliverability troubleshooting,</li> <li>Campaign optimization,</li> <li>Client communication,</li> <li>And retention.</li> </ul> <p>You’ll work closely with:</p> <ul> <li>The founder,</li> <li>Outreach team,</li> <li>Developers,</li> <li>And operations</li> </ul> <p>To ensure campaigns perform, clients stay happy, and delivery standards scale with the business.</p> <p>If you understand cold email beyond basic outreach — including:</p> <ul> <li>Infrastructure,</li> <li>Warm-up,</li> <li>Deliverability,</li> <li>Copy performance,</li> <li>Inbox health,</li> <li>And campaign optimization —</li> </ul> <p>This role is a strong fit.</p> <h4>What you’ll own</h4> <p><strong>Client campaign ownership</strong></p> <ul> <li>Act as the primary point of contact for 20–30 active clients</li> <li>Lead client check-ins and performance conversations</li> <li>Manage client expectations and campaign updates</li> <li>Build strong long-term client relationships</li> <li>Proactively identify risks and prevent churn before issues escalate</li> </ul> <p><strong>Cold email campaign performance</strong></p> <ul> <li>Diagnose and optimize underperforming campaigns</li> <li>Troubleshoot:</li> <ul> <li>Deliverability issues</li> <li>Inbox placement problems</li> <li>Domain health</li> <li>Spam issues</li> <li>List quality concerns</li> <li>Low reply rates</li> </ul> <li>Review and optimize:</li> <ul> <li>Subject lines</li> <li>Messaging</li> <li>Sequencing</li> <li>Personalization</li> </ul> <li>Quality-check campaigns before launch</li> <li>Continuously improve campaign performance and outcomes</li> </ul> <p><strong>Deliverability & infrastructure</strong></p> <ul> <li>Manage and optimize:</li> <ul> <li>Warm-up systems</li> <li>Inbox reputation</li> <li>Sending domains</li> <li>DNS setup</li> <li>SPF/DKIM/DMARC</li> </ul> <li>Understand how inbox placement impacts results</li> <li>Troubleshoot technical campaign issues independently when possible</li> <li>Collaborate with technical teams on infrastructure and automation improvements</li> </ul> <p><strong>Copywriting & messaging optimization</strong></p> <ul> <li>Personally write and refine cold email copy</li> <li>Improve:</li> <ul> <li>Open rates</li> <li>Reply rates</li> <li>Positive response rates</li> </ul> <li>Test and iterate messaging based on campaign data</li> <li>Balance personalization with scalability</li> </ul> <p><strong>Processes, SOPs & scaling operations</strong></p> <ul> <li>Build and improve delivery documentation and playbooks</li> <li>Maintain organized workflows and campaign tracking</li> <li>Track:</li> <ul> <li>SLAs</li> <li>Client health</li> <li>Campaign metrics</li> <li>Operational performance</li> </ul> <li>Help create scalable systems as the company grows</li> </ul> <p><strong>Cross-functional collaboration</strong></p> <ul> <li>Work closely with:</li> <ul> <li>Developers</li> <li>Infrastructure teams</li> <li>Outreach specialists</li> <li>Leadership</li> </ul> <li>Coordinate campaign execution and troubleshooting</li> <li>Report directly to the founder on:</li> <ul> <li>Campaign performance</li> <li>Client risks</li> <li>Retention concerns</li> <li>Operational improvements</li> </ul> </ul> <h4>Required experience & skills</h4> <ul> <li>Experience inside:</li> <ul> <li>Cold email agencies</li> <li>Lead generation companies</li> <li>Outbound sales environments</li> <li>Startup operations</li> </ul> <li>Strong hands-on expertise in:</li> <ul> <li>Cold email strategy</li> <li>Deliverability</li> <li>Inbox placement</li> <li>Warm-up systems</li> <li>Outbound infrastructure</li> </ul> <li>Strong copywriting ability for outbound campaigns</li> <li>Experience troubleshooting:</li> <ul> <li>Spam issues</li> <li>Domain reputation</li> <li>Low-performing campaigns</li> </ul> <li>Technical understanding of:</li> <ul> <li>APIs</li> <li>Automations</li> <li>Workflows</li> <li>Outbound systems</li> </ul> <li>Daily practical use of:</li> <ul> <li>AI tools</li> <li>ChatGPT</li> <li>Claude</li> <li>Automation workflows</li> </ul> <li>Strong communication and client management skills</li> <li>Comfortable operating independently in fast-moving environments</li> </ul> <h4>Nice-to-have experience</h4> <ul> <li>Experience with:</li> <ul> <li>Instantly</li> <li>Smartlead</li> <li>Clay</li> <li>Apollo</li> <li>Lemlist</li> <li>Outreach</li> <li>HubSpot</li> </ul> <li>Familiarity with:</li> <ul> <li>Zapier</li> <li>Make</li> <li>Webhooks</li> <li>Automation systems</li> </ul> <li>Experience scaling outbound systems for startups or agencies</li> <li>Background in SaaS or lead generation environments</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>You take ownership instead of waiting for instructions</li> <li>You thrive in startup environments where systems evolve quickly</li> <li>You focus on execution, results, and performance</li> <li>You understand that deliverability is just as important as copy</li> <li>You communicate confidently with founders and executives</li> <li>You can troubleshoot both technical and operational campaign issues</li> <li>You care deeply about client outcomes and retention</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review campaign performance dashboards and inbox health</li> <li>Troubleshoot deliverability or reply-rate issues</li> <li>Optimize copy, targeting, and sequencing</li> <li>Join client calls and provide performance updates</li> <li>Coordinate with outreach and technical teams</li> <li>Launch and QA new campaigns</li> <li>Monitor domain reputation and warm-up systems</li> <li>Update SOPs and operational tracking systems</li> </ul> <p>In short: You own the health, performance, and success of outbound cold email campaigns from both a technical and client-facing perspective.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>Client retention and churn reduction</li> <li>Inbox placement and deliverability rates</li> <li>Campaign reply and conversion performance</li> <li>Client satisfaction and relationship health</li> <li>SLA adherence and operational consistency</li> <li>Overall impact on client campaign results</li> </ul> <h4>Why this role stands out</h4> <ul> <li>High ownership and direct impact on client outcomes</li> <li>Work closely with startup leadership and technical teams</li> <li>Blend of:</li> <ul> <li>Deliverability</li> <li>Operations</li> <li>Client management</li> <li>Outbound strategy</li> <li>Copywriting</li> </ul> <li>Opportunity to help scale outbound systems and processes</li> <li>Fast-moving environment with strong growth opportunities</li> </ul> <h4>Interview process</h4> <ul> <li>Initial screening</li> <li>Interview with founder</li> <li>Final discussion</li> <li>Offer & onboarding</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Understand cold email deeply,</li> <li>Know how to improve deliverability and campaign performance,</li> <li>Thrive in startup environments,</li> <li>And enjoy owning client outcomes from end to end,</li> </ul> <p>This role is a strong fit for you.</p></p><p></p>

<p>JOB PURPOSE</p> <p>HR Specialist is responsible for the day-to-day management of HR operations, including recruitment, employee records and documentation, HR reporting, employee relations, payroll processing, training coordination, and employee engagement. The role ensures accurate, compliant, and efficient HR administration in line with Omani Labour Law and company policy, and supports a positive and productive workplace for all employees.</p> <p> </p> <p>MAIN TASKS, DUTIES AND RESPONSIBILITIES</p> <p>RECRUITMENT &amp; ONBOARDING</p> <p>1. Recruitment</p> <p>- Coordinate end-to-end recruitment activities, including job postings, screening, shortlisting, and scheduling interviews.</p> <p>- Liaise with hiring managers to understand staffing needs and prepare job descriptions.</p> <p>- Manage new hire onboarding, including offer letters, contracts, and orientation.</p> <p>- Maintain and update the recruitment tracker and candidate database.</p> <p>2. Employee Records &amp; Filing</p> <p>- Maintain accurate and up-to-date employee personnel files (physical and electronic).</p> <p>- Ensure all employee documentation complies with Omani Labour Law requirements.</p> <p>- Track and renew employee documents (visas, labour cards, ID cards, contracts).</p> <p>3. HR Reporting</p> <p>- Prepare regular HR reports (headcount, turnover, attendance, leave balances, etc.).</p> <p>- Support management with data and analytics for HR decision-making.</p> <p>- Maintain HRIS records and ensure data accuracy.</p> <p>4. Payroll</p> <p>- Process monthly payroll inputs (attendance, leave, overtime, deductions).</p> <p>- Coordinate with Finance to ensure accurate and timely salary disbursement.</p> <p>- Maintain payroll records and respond to employee payroll-related queries.</p> <p>- Ensure compliance with Social Protection Fund (formerly PASI) and Wage Protection System (WPS) requirements.</p> <p>5. Employee Relations</p> <p>- Act as a point of contact for employee queries and concerns.</p> <p>- Support the resolution of grievances and disciplinary matters in line with company policy and Omani Labour Law.</p> <p>- Promote fair and consistent application of HR policies across the organisation.</p> <p>6. Training &amp; Development</p> <p>- Identify employee training needs in coordination with department heads.</p> <p>- Coordinate and schedule internal and external training programmes.</p> <p>- Maintain training records and track employee development plans.</p> <p>- Support onboarding and induction training for new hires.</p> <p>7. Employee Engagement</p> <p>- Plan and coordinate employee engagement activities and events.</p> <p>- Support initiatives that promote a positive workplace culture.</p> <p>- Collect and analyse employee feedback (surveys, exit interviews) to improve engagement.</p> <p>- Assist management in implementing retention and motivation programmes.</p> <p> </p> <p>MINIMUM QUALIFICATIONS</p> <p>Education: - Bachelor's degree in Human Resources, Business Administration, or a related field.</p> <p> - CIPD, PHR, or SHRM certification is an advantage.</p> <p>Experience: </p> <p>- Minimum 4 years of relevant HR experience covering recruitment, operations, employee relations, and payroll.</p> <p>- Strong working knowledge of Omani Labour Law.</p> <p>Technical Skills:</p> <p>- HRIS and payroll systems; proficiency in MS Office (Excel, Word, Outlook).</p> <p>- Familiarity with Social Protection Fund (PASI) and Wage Protection System (WPS) processes.</p> <p>- Recruitment platforms and applicant tracking tools.</p> <p>Soft Skills:</p> <p>- Excellent communication skills in English and Arabic.</p> <p>- Strong organisational and time-management skills.</p> <p>- High attention to detail and confidentiality.</p> <p>- Problem-solving, interpersonal, and employee grievance-handling skills.</p> <p> </p> <p> </p>

<p>Are you an accomplished Specialist Neurosurgeon seeking a prestigious medical career in the Middle East? Khoula Hospital, the national apex trauma center and premier teaching hospital under the Ministry of Health (MOH) in Muscat, Oman, is recruiting a qualified Specialist in Neurosurgery. As home to the Directorate of Neurosciences, Khoula Hospital is the principal referral center for complex brain, spine, and neurotrauma cases across the Sultanate. In this high-impact role, you will perform emergency neurotrauma interventions, elective cranial and spinal procedures, run diagnostic outpatient clinics, and collaborate with an expert multidisciplinary team.</p><p>Job Location Muscat, Oman</p><p><strong>Desired Candidate Profile</strong></p><p>To meet Oman Medical Specialty Board (OMSB) and Ministry of Health (MOH) licensing requirements, candidates must possess:</p><ul><li>Basic Medical Degree: MBBS from a recognized university in India.</li><li>Postgraduate Specialization: MCh / MS / DNB in Neurosurgery.</li><li>Clinical Experience: Minimum 3 to 5 years of post-specialization surgical experience in a recognized secondary or tertiary hospital.</li></ul><p>Core Competencies &amp; Technical Skills</p><ul><li>Demonstrated surgical expertise.</li><li>Advanced decision-making and critical management skills under high-pressure emergency situations.</li><li>Ability to thrive in a high-volume, multi-specialty tertiary environment.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Goodman Masson is partnering with a new financial markets infrastructure venture under formation in Oman.<br> Backed by prominent institutional investors, the business is building a greenfield platform from the ground up, and is now hiring at the build stage.<br> This is a rare chance to help stand up critical market infrastructure from a blank sheet and then run what you have built.<br> The role As Corporate Actions Specialist , you will be the operational authority for every corporate action and lifecycle event across the platform.<br> From coupon payments and redemptions through to restructurings, complex structured products and sukuk, you will ensure every event is processed accurately, on time, and in line with market practice.<br> This is a hands-on role for an experienced practitioner who has personally managed corporate actions throughout the full instrument lifecycle, not someone who has only overseen the function from a management perspective.<br> Working closely with issuers, paying agents, trustees, custodians, ICSDs and CSDs, you will help build the corporate actions function from the ground up, designing the operating model, procedures and controls that will underpin one of the region's newest financial market infrastructures.<br> What you will do Own the end-to-end processing of corporate actions and lifecycle events including coupon payments, redemptions, amortisations, calls, puts, restructurings, defaults, tenders and exchanges Manage the full lifecycle of bonds, sukuk, asset-backed securities, floating-rate notes and other structured instruments admitted to the platform Build and maintain the corporate actions calendar, ensuring every event is prepared for and executed accurately Manage operational relationships with issuers, paying agents, calculation agents and trustees, establishing robust operating procedures and escalation processes Coordinate notification chains across issuers, CSDs, ICSDs, custodians, settlement banks and investors Reconcile lifecycle events across all counterparties, investigate exceptions and resolve breaks within agreed service levels Design the corporate actions operating model, procedures, runbooks, controls and reconciliation framework during the platform build phase Support issuer onboarding by providing operational expertise on complex issuance structures and lifecycle event processing Work closely with testing teams to support participant certification and ensure market readiness for corporate actions processing Location and terms Based in Muscat, Oman .<br> Permanent for Omani nationals; two-year fixed-term contract for expatriate hires.<br> If this is your kind of build, please apply now!<br> What you will bring Degree in finance, accounting, business, economics or a related discipline At least ten years' hands-on experience in corporate actions within a paying agent, custody, CSD, ICSD or similar capital markets environment Direct experience processing the full lifecycle of bonds, sukuk, asset-backed securities, callable and puttable structures, floating-rate notes and other structured products Strong experience managing coupon payments, redemptions, restructurings, tax events and complex lifecycle processing Proven ability to coordinate corporate actions across issuers, paying agents, trustees, custodians, CSDs, ICSDs and investors Experience reconciling lifecycle events across multiple parties and resolving operational breaks under time pressure Excellent communication skills with the ability to explain complex operational processes clearly to both technical and business stakeholders Fluent English, written and spoken Also of interest Experience working within a paying agent environment with ownership of redemption processing and lifecycle event management Knowledge of sukuk and Islamic finance instruments Experience with SWIFT ISO 15022 and ISO 20022 corporate actions messaging, including MT564, MT566, MT568 and seev messages Familiarity with Securities Market Practice Group (SMPG) standards Understanding of the CPMI-IOSCO Principles for Financial Market Infrastructures Experience working within an international financial centre or regulated financial market infrastructure Arabic language skills</span> </div>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p> <p>This is a hands-on support role focused on:</p> <ul> <li>Technical troubleshooting</li> <li>Ticket resolution</li> <li>SaaS support operations</li> <li>User onboarding & access management</li> <li>Knowledge base documentation</li> <li>Customer support and issue escalation</li> </ul> <p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p> <p>If you enjoy:</p> <ul> <li>Solving technical problems</li> <li>Troubleshooting systems</li> <li>Helping users navigate software issues</li> <li>Working in fast-paced support environments</li> </ul> <p>This role is a strong fit.</p> <h4>What you’ll own</h4> <p><strong>Technical support & troubleshooting</strong></p> <p>Respond to technical support requests through platforms such as:</p> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> </ul> <p>Troubleshoot:</p> <ul> <li>Login issues</li> <li>Password resets</li> <li>Connectivity problems</li> <li>SaaS platform errors</li> <li>Browser and system-related issues</li> </ul> <p>Resolve Level 1 & Level 2 support requests.</p> <p>Guide customers through troubleshooting steps using simple, non-technical language.</p> <p>Ensure users feel informed and supported throughout the resolution process.</p> <p><strong>Ticket management & escalation</strong></p> <p>Prioritize incoming tickets based on:</p> <ul> <li>Urgency</li> <li>SLA requirements</li> <li>Business impact</li> </ul> <p>Escalate complex issues to:</p> <ul> <li>Tier 2/3 Support</li> <li>DevOps</li> <li>Engineering teams</li> </ul> <p>Document:</p> <ul> <li>Troubleshooting steps</li> <li>Findings</li> <li>Reproduction details</li> <li>Escalation notes</li> </ul> <p>Maintain clean and accurate support documentation.</p> <p><strong>Basic system administration</strong></p> <p>Support:</p> <ul> <li>User provisioning</li> <li>Account setup</li> <li>Password resets</li> <li>Permissions management</li> </ul> <p>Assist with:</p> <ul> <li>Onboarding</li> <li>Offboarding</li> <li>Access control workflows</li> </ul> <p>Support:</p> <ul> <li>Windows</li> <li>macOS</li> <li>Linux environments</li> </ul> <p><strong>Knowledge base & documentation</strong></p> <p>Create and maintain:</p> <ul> <li>FAQs</li> <li>Troubleshooting guides</li> <li>Internal support documentation</li> </ul> <p>Identify recurring issues and document solutions.</p> <p>Improve first-contact resolution rates through stronger documentation and workflows.</p> <p><strong>Monitoring & issue detection</strong></p> <p>Use monitoring tools such as:</p> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <p>Monitor alerts and identify recurring technical issues proactively.</p> <p>Report trends and recurring incidents for long-term resolution and process improvement.</p> <p><strong>Cross-functional collaboration</strong></p> <p>Work closely with:</p> <ul> <li>QA</li> <li>Product</li> <li>Engineering</li> <li>DevOps teams</li> </ul> <p>Report:</p> <ul> <li>Bugs</li> <li>Feature requests</li> <li>Customer pain points</li> </ul> <p>Share customer feedback to improve product functionality and support operations.</p> <h4>What makes you a strong fit</h4> <ul> <li>Calm and professional under pressure</li> <li>Strong troubleshooting and problem-solving mindset</li> <li>Excellent communicator with empathy and patience</li> <li>Detail-oriented with strong documentation habits</li> <li>Comfortable working independently in remote support environments</li> <li>Focused on both technical resolution and customer experience</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <p>1–2+ years of experience in:</p> <ul> <li>Technical support</li> <li>IT helpdesk</li> <li>SaaS support</li> <li>Customer-facing troubleshooting</li> </ul> <p><strong>Technical skills</strong></p> <p>Experience with:</p> <ul> <li>Zendesk</li> <li>Jira</li> <li>ServiceNow</li> <li>Freshdesk</li> </ul> <p>Familiarity with:</p> <ul> <li>SaaS platforms</li> <li>Networking basics</li> <li>Operating systems</li> </ul> <p>Comfortable managing multiple systems and support queues simultaneously.</p> <p><strong>Communication skills</strong></p> <ul> <li>Strong written and verbal English communication</li> <li>Ability to explain technical issues clearly to non-technical users</li> <li>Strong multitasking and organizational skills</li> </ul> <h4>Nice to have</h4> <ul> <li>CompTIA A+ or Network+ certifications</li> <li>Experience supporting:</li> <ul> <li>APIs</li> <li>SaaS integrations</li> <li>Cloud-based platforms</li> </ul> <li>Familiarity with:</li> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <li>Background in:</li> <ul> <li>SaaS</li> <li>IT services</li> <li>Technical customer support</li> </ul> </ul> <h4>Tools & platforms</h4> <ul> <li>Zendesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> <li>Freshdesk</li> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> <li>SaaS & cloud-based platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review support queues and prioritize urgent tickets</li> <li>Troubleshoot SaaS and technical support requests</li> <li>Resolve customer and internal system issues</li> <li>Escalate complex problems with detailed documentation</li> <li>Update FAQs and support documentation</li> <li>Collaborate with engineering and product teams on bugs and improvements</li> <li>Monitor support metrics and identify recurring issues</li> </ul> <p>In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>First response time (FRT) within SLA</li> <li>First contact resolution (FCR) rate</li> <li>Reduced average resolution time (ART)</li> <li>Customer satisfaction (CSAT) scores</li> <li>Reduced recurring ticket volume</li> <li>Consistently updated documentation and knowledge base quality</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Exposure to modern SaaS and support environments</li> <li>Opportunity to work with:</li> <ul> <li>Support systems</li> <li>Monitoring tools</li> <li>Cloud platforms</li> <li>Technical troubleshooting workflows</li> </ul> <li>Strong growth path into:</li> <ul> <li>Tier 2 Support</li> <li>Systems Administration</li> <li>DevOps</li> <li>Customer Success Engineering</li> </ul> <li>Remote flexibility with collaborative technical teams</li> <li>Opportunity to improve systems, documentation, and support operations</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with Pavago recruiter</li> <li>Practical troubleshooting exercise</li> <li>Client interview with support / engineering leadership</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Enjoy solving technical problems</li> <li>Thrive in customer-facing support environments</li> <li>Communicate clearly under pressure</li> <li>Want hands-on experience with SaaS and technical systems</li> </ul> <p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>

<p><h4>Description</h4> <p>We are seeking a highly motivated market data specialist to join our client's IT team in Muscat. This role is responsible for managing, governing, and optimising the bank’s market data services across all business units.</p> <p>You will play a critical role in ensuring market data is accurately sourced, cost-efficiently managed, and used in full compliance with vendor licensing agreements. This is an excellent opportunity to work closely with leading global data providers and contribute to enterprise-wide data strategy and transformation initiatives.</p> <h4>Key responsibilities</h4> <p><strong>Market data vendor & contract management</strong><br> Act as the primary relationship owner for global market data vendors (e.g. Bloomberg, Refinitiv, exchanges, rating agencies, and news providers)<br> Manage vendor contracts, renewals, amendments, and licensing agreements<br> Oversee subscriptions, user access, entitlements, and permissions</p> <p><strong>Data quality, compliance & governance</strong><br> Monitor and ensure the integrity, availability, and accuracy of market data<br> Ensure compliance with vendor licensing terms and usage policies<br> Track user consumption and proactively align usage with entitled services<br> Support and coordinate vendor audits and remediation activities<br> Identify opportunities to optimise costs and licensing structures</p> <p><strong>Platform & feed management</strong><br> Administer enterprise market data platforms (e.g. Bloomberg B-PIPE, BDL, Refinitiv EMS)<br> Lead onboarding of new data feeds and services in collaboration with internal teams and vendors<br> Produce and maintain accurate usage and compliance reporting</p> <p><strong>Controls & optimisation</strong><br> Conduct periodic reviews and recertification of market data services<br> Identify unused or underutilised subscriptions and implement optimisation plans<br> Drive continuous improvement in data governance and cost efficiency</p> <p><strong>Projects & documentation</strong><br> Support key technology and transformation initiatives (CTB/RTB), including system implementations<br> Maintain clear documentation, knowledge base materials, and user guidance for market data services</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree in finance, economics, banking, mathematics, statistics, computer science, information systems, data analytics, or a related discipline.</li> <li>Postgraduate qualification in finance, financial engineering, or data analytics is an advantage.</li> <li>Minimum 4 years of relevant experience in market data, financial markets, or banking IT.</li> <li>Solid knowledge of primary market data providers and their key services, including Bloomberg (B-Pipe, BDL, Terminal), Refinitiv (EMS, DSS, Eikon), and Quanthouse.</li> <li>Sound understanding of financial markets, exchange operations, primary financial instruments, and key index types.</li> <li>Demonstrated experience in large-scale IT projects and system implementations is an advantage.</li> </ul> <h4>Benefits</h4> <p>Contract until the end of the year.<br> Salary to be discussed.</p></p><p></p>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p> <p>This is a hands-on support role focused on:</p> <ul> <li>Technical troubleshooting</li> <li>Ticket resolution</li> <li>SaaS support operations</li> <li>User onboarding & access management</li> <li>Knowledge base documentation</li> <li>Customer support and issue escalation</li> </ul> <p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p> <p>If you enjoy:</p> <ul> <li>Solving technical problems</li> <li>Troubleshooting systems</li> <li>Helping users navigate software issues</li> <li>Working in fast-paced support environments</li> </ul> <p>This role is a strong fit.</p> <h4>What you’ll own</h4> <p><strong>Technical support & troubleshooting</strong></p> <p>Respond to technical support requests through platforms such as:</p> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> </ul> <p>Troubleshoot:</p> <ul> <li>Login issues</li> <li>Password resets</li> <li>Connectivity problems</li> <li>SaaS platform errors</li> <li>Browser and system-related issues</li> </ul> <p>Resolve Level 1 & Level 2 support requests.</p> <p>Guide customers through troubleshooting steps using simple, non-technical language.</p> <p>Ensure users feel informed and supported throughout the resolution process.</p> <p><strong>Ticket management & escalation</strong></p> <p>Prioritize incoming tickets based on:</p> <ul> <li>Urgency</li> <li>SLA requirements</li> <li>Business impact</li> </ul> <p>Escalate complex issues to:</p> <ul> <li>Tier 2/3 Support</li> <li>DevOps</li> <li>Engineering teams</li> </ul> <p>Document:</p> <ul> <li>Troubleshooting steps</li> <li>Findings</li> <li>Reproduction details</li> <li>Escalation notes</li> </ul> <p>Maintain clean and accurate support documentation.</p> <p><strong>Basic system administration</strong></p> <p>Support:</p> <ul> <li>User provisioning</li> <li>Account setup</li> <li>Password resets</li> <li>Permissions management</li> </ul> <p>Assist with:</p> <ul> <li>Onboarding</li> <li>Offboarding</li> <li>Access control workflows</li> </ul> <p>Support:</p> <ul> <li>Windows</li> <li>macOS</li> <li>Linux environments</li> </ul> <p><strong>Knowledge base & documentation</strong></p> <p>Create and maintain:</p> <ul> <li>FAQs</li> <li>Troubleshooting guides</li> <li>Internal support documentation</li> </ul> <p>Identify recurring issues and document solutions.</p> <p>Improve first-contact resolution rates through stronger documentation and workflows.</p> <p><strong>Monitoring & issue detection</strong></p> <p>Use monitoring tools such as:</p> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <p>Monitor alerts and identify recurring technical issues proactively.</p> <p>Report trends and recurring incidents for long-term resolution and process improvement.</p> <p><strong>Cross-functional collaboration</strong></p> <p>Work closely with:</p> <ul> <li>QA</li> <li>Product</li> <li>Engineering</li> <li>DevOps teams</li> </ul> <p>Report:</p> <ul> <li>Bugs</li> <li>Feature requests</li> <li>Customer pain points</li> </ul> <p>Share customer feedback to improve product functionality and support operations.</p> <h4>What makes you a strong fit</h4> <ul> <li>Calm and professional under pressure</li> <li>Strong troubleshooting and problem-solving mindset</li> <li>Excellent communicator with empathy and patience</li> <li>Detail-oriented with strong documentation habits</li> <li>Comfortable working independently in remote support environments</li> <li>Focused on both technical resolution and customer experience</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <p>1–2+ years of experience in:</p> <ul> <li>Technical support</li> <li>IT helpdesk</li> <li>SaaS support</li> <li>Customer-facing troubleshooting</li> </ul> <p><strong>Technical skills</strong></p> <p>Experience with:</p> <ul> <li>Zendesk</li> <li>Jira</li> <li>ServiceNow</li> <li>Freshdesk</li> </ul> <p>Familiarity with:</p> <ul> <li>SaaS platforms</li> <li>Networking basics</li> <li>Operating systems</li> </ul> <p>Comfortable managing multiple systems and support queues simultaneously.</p> <p><strong>Communication skills</strong></p> <ul> <li>Strong written and verbal English communication</li> <li>Ability to explain technical issues clearly to non-technical users</li> <li>Strong multitasking and organizational skills</li> </ul> <h4>Nice to have</h4> <ul> <li>CompTIA A+ or Network+ certifications</li> <li>Experience supporting:</li> <ul> <li>APIs</li> <li>SaaS integrations</li> <li>Cloud-based platforms</li> </ul> <li>Familiarity with:</li> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <li>Background in:</li> <ul> <li>SaaS</li> <li>IT services</li> <li>Technical customer support</li> </ul> </ul> <h4>Tools & platforms</h4> <ul> <li>Zendesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> <li>Freshdesk</li> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> <li>SaaS & cloud-based platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review support queues and prioritize urgent tickets</li> <li>Troubleshoot SaaS and technical support requests</li> <li>Resolve customer and internal system issues</li> <li>Escalate complex problems with detailed documentation</li> <li>Update FAQs and support documentation</li> <li>Collaborate with engineering and product teams on bugs and improvements</li> <li>Monitor support metrics and identify recurring issues</li> </ul> <p>In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>First response time (FRT) within SLA</li> <li>First contact resolution (FCR) rate</li> <li>Reduced average resolution time (ART)</li> <li>Customer satisfaction (CSAT) scores</li> <li>Reduced recurring ticket volume</li> <li>Consistently updated documentation and knowledge base quality</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Exposure to modern SaaS and support environments</li> <li>Opportunity to work with:</li> <ul> <li>Support systems</li> <li>Monitoring tools</li> <li>Cloud platforms</li> <li>Technical troubleshooting workflows</li> </ul> <li>Strong growth path into:</li> <ul> <li>Tier 2 Support</li> <li>Systems Administration</li> <li>DevOps</li> <li>Customer Success Engineering</li> </ul> <li>Remote flexibility with collaborative technical teams</li> <li>Opportunity to improve systems, documentation, and support operations</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with Pavago recruiter</li> <li>Practical troubleshooting exercise</li> <li>Client interview with support / engineering leadership</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Enjoy solving technical problems</li> <li>Thrive in customer-facing support environments</li> <li>Communicate clearly under pressure</li> <li>Want hands-on experience with SaaS and technical systems</li> </ul> <p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>

<p><h4>Description</h4> <p>We are seeking a highly motivated market data specialist to join our client's IT team in Muscat. This role is responsible for managing, governing, and optimising the bank’s market data services across all business units.</p> <p>You will play a critical role in ensuring market data is accurately sourced, cost-efficiently managed, and used in full compliance with vendor licensing agreements. This is an excellent opportunity to work closely with leading global data providers and contribute to enterprise-wide data strategy and transformation initiatives.</p> <h4>Key responsibilities</h4> <p><strong>Market data vendor & contract management</strong><br> Act as the primary relationship owner for global market data vendors (e.g. Bloomberg, Refinitiv, exchanges, rating agencies, and news providers)<br> Manage vendor contracts, renewals, amendments, and licensing agreements<br> Oversee subscriptions, user access, entitlements, and permissions</p> <p><strong>Data quality, compliance & governance</strong><br> Monitor and ensure the integrity, availability, and accuracy of market data<br> Ensure compliance with vendor licensing terms and usage policies<br> Track user consumption and proactively align usage with entitled services<br> Support and coordinate vendor audits and remediation activities<br> Identify opportunities to optimise costs and licensing structures</p> <p><strong>Platform & feed management</strong><br> Administer enterprise market data platforms (e.g. Bloomberg B-PIPE, BDL, Refinitiv EMS)<br> Lead onboarding of new data feeds and services in collaboration with internal teams and vendors<br> Produce and maintain accurate usage and compliance reporting</p> <p><strong>Controls & optimisation</strong><br> Conduct periodic reviews and recertification of market data services<br> Identify unused or underutilised subscriptions and implement optimisation plans<br> Drive continuous improvement in data governance and cost efficiency</p> <p><strong>Projects & documentation</strong><br> Support key technology and transformation initiatives (CTB/RTB), including system implementations<br> Maintain clear documentation, knowledge base materials, and user guidance for market data services</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree in finance, economics, banking, mathematics, statistics, computer science, information systems, data analytics, or a related discipline.</li> <li>Postgraduate qualification in finance, financial engineering, or data analytics is an advantage.</li> <li>Minimum 4 years of relevant experience in market data, financial markets, or banking IT.</li> <li>Solid knowledge of primary market data providers and their key services, including Bloomberg (B-Pipe, BDL, Terminal), Refinitiv (EMS, DSS, Eikon), and Quanthouse.</li> <li>Sound understanding of financial markets, exchange operations, primary financial instruments, and key index types.</li> <li>Demonstrated experience in large-scale IT projects and system implementations is an advantage.</li> </ul> <h4>Benefits</h4> <p>Contract until the end of the year.<br> Salary to be discussed.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The opportunity Goodman Masson is partnering with a new financial markets infrastructure venture under formation in Oman.<br> Backed by prominent institutional investors, the business is building a greenfield platform from the ground up, and is now hiring at the build stage.<br> This is a rare chance to help stand up critical market infrastructure from a blank sheet and then run what you have built.<br> The role As Lead Post-Trade Support Specialist you own the operational health of the post-trade platform in production: the settlement and registry lifecycle, corporate actions and reconciliation, the interfaces to settlement banks and market counterparties, and the messaging that carries every instruction in and out.<br> On a single-platform business this is the function that keeps settlement finality flowing and stands between a production fault and a settlement failure.<br> In the build phase you design the support model that will run the platform.<br> In the run phase you operate the service and the team you have designed.<br> What you will do Own second- and third-line application support across the settlement, registry, clearing, and corporate actions functions Monitor the trade, settlement, corporate actions, and reconciliation lifecycle in production, and act on exceptions before they reach participants Own incident, problem, and root-cause management, and lead the technical bridge in a major incident Support and monitor the messaging and integration layer including SWIFT ISO 15022 and ISO 20022, and resolve message and interface failures Own the batch estate and the schedulers that drive the settlement day, and recover processing within the settlement-day timetable Design the run-phase support model, author the runbooks, and build and lead the support team Location and terms Based in Muscat, Oman.<br> Permanent for Omani nationals; two-year fixed-term contract for expatriate hires.<br> Omani nationals are strongly encouraged to apply.<br> If this is your kind of build, please apply now!<br> What you will bring Degree in computer science, information technology, or a related discipline Six to ten years in post-trade support within capital markets or a comparable financial institution Deep knowledge of the post-trade lifecycle: settlement, clearing, corporate actions, reconciliations, and off-market transactions Knowledge across asset classes: equities, fixed income, and derivatives Direct experience supporting a SWIFT ISO 15022 or ISO 20022 integration layer Hands-on experience with an enterprise scheduler such as Control-M or Autosys Strong SQL, Unix or Linux, and scripting, with production monitoring tools ITIL-aligned incident, problem, and change management Fluent English, written and spoken Also of interest Direct experience supporting a financial market infrastructure such as a central securities depository, central counterparty, exchange, or settlement system Familiarity with the CPMI-IOSCO Principles for Financial Market Infrastructures, particularly the operational risk and resilience principles Experience supporting a modern central securities depository or clearing platform ITIL certification Depth in scripting and automation such as Python or shell</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Senior Solution Architect owns the architecture, design standards, delivery practices, and governance of the company s enterprise business applications. The role sets how solutions are designed, built, deployed, and integrated ensuring they are secure, scalable, well-governed, and reliably delivered into production. The Enterprise Document and Records Management System (EDRMS) is a core platform within the architect s portfolio.</p><p>The role provides technical direction across the application landscape: it defines reference architectures and CI/CD and deployment standards, governs solution designs (internal and vendor), and ensures changes meet security, records, and data-governance requirements.</p><p>The position will act in accordance with the OQEP s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE &amp; Energy Management System requirements standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><b>Main Tasks and Responsibilities</b><p>Solution Architecture &amp; Design</p><p>Define and maintain reference architectures, solution designs, integration designs, and data-flow diagrams for the enterprise application portfolio, including EDRMS.</p><p>Translate business requirements into secure, scalable, and maintainable technical solutions, selecting appropriate patterns and technologies.</p><p>Provide hands-on design, prototyping, and proof-of-concept work to validate architecture decisions and de-risk delivery.</p><p>Architecture Governance &amp; Standards</p><p>Define, maintain, and enforce solution-design, coding, and integration standards and technical guardrails across applications.</p><p>Operate design-authority / solution-review gates: review and approve internal and vendor technical designs against architecture, security, and data-governance principles.</p><p>Maintain Architecture Decision Records (ADRs) and ensure changes follow change-management, access-control, audit, and IT-governance requirements; provide architecture input to audits and assurance reviews.</p><p>Delivery Standards &amp; CI/CD</p><p>Define the CI/CD strategy and standards (e.g. Azure DevOps, GitLab CI, GitHub Actions) covering source control, branching, automated build/test, code quality, and artifact management.</p><p>Set expectations for automated testing and security scanning (SAST/DAST/dependency) within pipelines, and govern adherence across teams and vendors.</p><p>Guide engineers and vendors in implementing pipelines to the agreed standard, and review delivery practices for quality and consistency.</p><p>Deployment &amp; Release Strategy</p><p>Own deployment architecture and environment strategy (development, test, staging, production), including environment promotion and configuration management.</p><p>Define release governance deployment runbooks, rollback/back-out plans, and post-deployment verification and oversee controlled releases of significant changes.</p><p>Coordinate change windows and cutovers with IT Operations, Infrastructure, Database, Cybersecurity, and vendor teams to protect availability and performance.</p><p>EDRMS / ECM Platform Architecture</p><p>Own the architecture and roadmap of the EDRMS platform (e.g. OpenText Documentum, D2, Content Server, or similar) as a core managed platform.</p><p>Design document-management workflows, metadata models, taxonomy, classification, retention rules, access controls, and integration points, ensuring records compliance and data quality.</p><p>Direct migration, indexing, metadata improvement, OCR, and search-optimisation activities, working with specialist engineers and vendors for deep configuration and build.</p><p>Integration Architecture</p><p>Design secure, resilient integrations between EDRMS / business applications and ERP (e.g. SAP), SharePoint/M365, databases, portals, and identity-management systems using APIs, web services, and connectors.</p><p>Define standards for authentication, error handling, monitoring, and data quality across integrations.</p><p>Technical Leadership, Support Oversight &amp; Vendor Management</p><p>Act as technical authority and escalation point for complex incidents, performance problems, and integration issues, ensuring solutions are supportable and root causes are addressed without owning first-line incident resolution.</p><p>Coordinate with vendors, review technical deliverables for quality and compliance, and follow up on support and enhancement activities.</p><p>Provide technical guidance and knowledge transfer to internal teams and business users, and identify opportunities to automate manual processes and improve usability, efficiency, and reliability.</p><p>Perform other related duties as assigned.</p><b>Key interactions</b><p>Internal: IDS &amp; CI function, IT Operations, Infrastructure, Database, and Cybersecurity functions, business application owners and users across all OQEP functions and streams.</p><p>External: Software and platform vendors (EDRMS/ECM vendors, ERP vendors), system integrators, specialist technical consultants.</p><br><p></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Education Requirements</b><br>Required: Bachelor's degree in Computer Science, Information Technology, Software Engineering, or related field.<br>Preferred: Postgraduate qualification or professional certifications such as TOGAF, Azure Solutions Architect, OpenText/Documentum certification, or equivalent; certifications in DevOps or CI/CD tooling (Azure DevOps, GitLab) are an advantage.<br><b>Language</b><br>Excellent knowledge of written, read, and spoken English (required)<br><b>Background and experience</b><br><b>Competencies and skills</b><br>6+ years of relevant experience in solution architecture, enterprise applications, or software delivery within a medium to large organization.<br>Demonstrated experience designing and governing enterprise application architectures, including integration and deployment architecture.<br>Hands-on experience with EDRMS/ECM platforms (e.g. OpenText Documentum, D2, Content Server, or similar) is strongly preferred.<br>Experience defining and governing CI/CD pipelines and DevOps practices (Azure DevOps, GitLab CI, GitHub Actions, or equivalent).<br>Experience integrating business applications with ERP systems (e.g. SAP), SharePoint/M365, and identity management systems.<br>Familiarity with architecture governance practices including Architecture Decision Records (ADRs) and design-authority processes.<br>Experience working with vendors and managing technical delivery quality and compliance.<br><b>Technical Competencies:</b><br>Strong analytical and problem-solving skills.<br>Excellent communication skills, able to translate technical concepts for business stakeholders.<br>Ability to act as a technical authority and influence design decisions across teams and vendors.<br>Attention to detail and a quality-driven mindset.<br>Self-motivated with the ability to manage multiple initiatives concurrently.<br>Collaborative approach to working with cross-functional and vendor teams.<br>Cultural sensitivity in a multinational environment.<br><b>Technical Competencies:</b><br>Solution and enterprise architecture design (reference architectures, integration design, data-flow diagrams).<br>Architecture governance and Architecture Decision Records (ADRs).<br>CI/CD strategy and tooling (Azure DevOps, GitLab CI, GitHub Actions).<br>Automated testing and security scanning (SAST/DAST/dependency scanning).<br>Deployment architecture, environment strategy, and release governance.<br>EDRMS/ECM platform architecture (OpenText Documentum, D2, Content Server, or similar).<br>Document management workflows, metadata models, taxonomy, and records compliance.<br>Integration architecture (APIs, web services, connectors) with ERP, SharePoint/M365, and identity management systems.<br>IT governance, change management, and access control principles.<br>Vendor management and technical delivery review.IT governance, change management, and access control principles.<br>Vendor management and technical delivery review.</p></section>

<p>Our client is one of the leading providers of Information and Communication Technology (ICT) to service providers currently looking for Automated Operations Engineer (1st Level Operations Telecommunication Managed Services) We are now looking for an Automated Operations Engineer within the Managed Services Ist-level Operations organization that will support the realization of solutions by providing specialized technical expertise on intelligent network systems. As an Automated Operations Engineer, you will be involved in crafting schema objects (facts, attributes, hierarchies, transformations) to develop application objects. You will also craft and create Bl reports and dashboards, write scripts and programs to automate manual work, and improve operations. This role involves maintaining, debugging, troubleshooting systems and software to ensure maximum efficiency.</p><p>Duties &amp; Responsibilities:</p><ul><li>Be responsible for real-time monitoring alarms and performance information on a 24x7 basis</li><li>Perform initial analysis to identify issues follow by restoration if possible (1st line of Support)</li><li>Perform detection, classification, correlation, and accurate escalation of network incidents according to the agreed escalation matrix.</li><li>Being able to work with a variety of tools</li><li>Be able to perform Alarm Surveillance, Trouble T-icket Management, Change Management Support for 1st Level Service Restoration Activities.</li><li>Be able to manage complaints from Customer Care.</li><li>Be able to ensure Adherence to all Processes.</li><li>Be responsible to escalate within the department / group as well as to service support units (ASP) / supplier partner functions so that service layer may be maintained at specified level.</li><li>Be able to execute Front office activities and routines according to schedules defined by Shift Team Leaders/NOC Manager.</li><li>Be able to send/receive/follow up with trouble reports sent to the delivery units/supplier/customer.</li><li>Be responsible for Remote Service Corrective, Preventive Maintenance.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree in Electrical Engineering / Telecommunication Engineering / Computer Science / Computer Engineering or equivalent.</li><li>Minimum 2-4 years of experience in Operation &amp; Maintenance implementation, Fault management/ performance management</li><li>Must have experience in working on UOC OSS tools</li><li>Good Multi-Vendor System knowledge</li><li>Proficient command of English is required</li><li>Experience in Performance KPls &amp; CEM KQls will be plus</li><li>Hands-on experience in automation will be advantageous</li><li>Monitoring of all alarms on RAN, Transmission, Core via NMS Nodes when required.</li></ul><p>Professional/Technical Competencies:</p><ul><li>Proficient knowledge of Access, Core, and IP/Transport Networks</li><li>Must be skilled in the network topology, its traffic handling capabilities and traffic characteristics.</li><li>Efficient knowledge of network performance/configuration parameters and their interpretation and use is critical.</li><li>Must be network service/performance focused</li><li>Adept expertise in network operation processes and interfaces</li><li>Advanced knowledge of operating network implementation/integration processes</li><li>Experience in the field of Mobile Network O&amp;M is essential</li><li>Agility and the vigor to work optimally in a fast-paced environment</li><li>The ability to direct a team and do optimum shift workload distribution</li></ul>

<div><br></div><div><p><strong>Senior Road Freight Operations Coordinator</strong></p> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who ever said ‘‘the sky is the limit’’ never spoke to you! Because for you it’s the beginning</em> <strong>DHL Global Forwarding</strong> has an opening for <strong>Senior Road Freight Operations Coordinator </strong><strong>in</strong> <strong>Muscat, Oman</strong><strong>.</strong></p>   <p>Join us in connecting people and improving lives!</p>   <p><strong>In this Senior Road Freight Operations Coordinator position </strong></p>   <p><strong>Operational Management</strong></p> <ul> <li>Coordinate and monitor end-to-end road freight operations for domestic and international shipments.</li> <li>Ensure timely allocation of transport resources and effective route planning.</li> <li>Manage transportation activities from order receipt through final delivery.</li> <li>Monitor shipment status and proactively resolve operational issues, delays, and service disruptions.</li> <li>Ensure compliance with customer requirements, transport regulations, and company standards.</li> <li>Collaborate closely with the Sales team to manage RFQs (Requests for Quotation), participate in e-bidding activities, develop competitive pricing strategies, and secure profitable business opportunities</li> <li>Maintain high levels of operational efficiency, productivity, and service quality.</li> </ul>     <p><strong>Carrier & Vendor Management</strong></p> <ul> <li>Coordinate with transport vendors and subcontractors to ensure vehicle availability and service reliability.</li> <li>Monitor carrier performance against agreed KPIs.</li> <li>Support contract implementation and rate compliance.</li> <li>Assist in onboarding and evaluating transport providers.</li> </ul>     <p><strong>Customer Service & Stakeholder Management</strong></p> <ul> <li>Act as the primary operational contact for key customers.</li> <li>Provide timely shipment updates and solutions to customer inquiries.</li> <li>Handle escalations professionally and ensure customer satisfaction.</li> <li>Work closely with commercial teams to support business growth and customer retention.</li> </ul>     <p><strong>Performance & Reporting</strong></p> <ul> <li>Prepare daily, weekly, and monthly operational reports.</li> <li>Analyze transportation performance indicators, including:</li> <ul> <li>On-Time Delivery (OTD)</li> <li>Vehicle Utilization</li> <li>Cost per Shipment</li> <li>Carrier Performance</li> <li>Claims and Exceptions</li> </ul> <li>Identify trends and recommend corrective actions to improve efficiency and profitability.</li> </ul>     <p><strong>Compliance & Safety</strong></p> <ul> <li>Ensure adherence to transport regulations, customs requirements, and company policies.</li> <li>Monitor driver and vehicle compliance documentation.</li> <li>Support health, safety, and security initiatives.</li> <li>Maintain accurate operational records and documentation.</li> </ul>     <p><strong>Continuous Improvement</strong></p> <ul> <li>Identify process improvement opportunities and implement operational efficiencies.</li> <li>Participate in digitalization and automation projects.</li> <li>Support implementation of new operational procedures and best practices.</li> <li>Train and mentor junior operations coordinators.</li> </ul>     <p><strong>Key Accountabilities</strong></p> <ul> <li>Service excellence and customer satisfaction.</li> <li>Operational efficiency and cost control.</li> <li>On-time delivery performance.</li> <li>Vendor management and capacity optimization.</li> <li>Compliance with legal and company requirements.</li> <li>Accurate and timely reporting.</li> </ul>             <p><strong>Now, here is what we need from you!</strong></p>   <p><strong>Education</strong></p> <ul> <li>Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or related field.</li> <li>Professional certifications in Logistics or Supply Chain Management are advantageous.</li> </ul>   <p><strong>Experience</strong></p> <ul> <li>5-8 years of experience in road freight transportation or logistics operations.</li> <li>Minimum 2-3 years in a senior operational coordination role.</li> <li>Proven experience in domestic transportation operations, with strong knowledge of local transportation regulations and compliance requirements, in addition to cross-border transportation activities</li> <li>Comprehensive understanding of local and cross-border transportation markets, including market trends, pricing strategies, commercial management, and customer requirements. Experience in developing competitive transport solutions and managing rate negotiations is essential.</li> <li>Knowledge of customs procedures and multi-model operations.</li> </ul>   <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>  </div>

<p>Provide comprehensive nursing care to patients before, during, and after surgical procedures. Prepare the Operation Theatre, surgical instruments, equipment, and supplies before procedures. Assist surgeons and anesthetists during surgical procedures. Maintain strict aseptic and infection-control practices in the OT. Perform instrument, sponge, and needle counts before and after procedures. Monitor patients' vital signs and clinical condition during surgery. Assist with patient positioning, preparation, and transfer. Handle and maintain surgical instruments and OT equipment appropriately. Ensure proper sterilization and availability of surgical supplies. Assist with emergency procedures and maintain readiness for surgical emergencies. Complete OT documentation, surgical records, and handover reports accurately. Coordinate effectively with surgeons, anesthetists, nurses, and other healthcare professionals. Maintain patient safety, privacy, dignity, and confidentiality at all times.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>B.Sc Nursing qualification.</li><li>Minimum 5 years of hands-on experience in an Operation Theatre.</li><li>Strong knowledge of surgical procedures, OT protocols, infection control, and sterilization.</li><li>Good communication and teamwork skills.</li><li>Ability to work effectively in a busy hospital environment.</li></ul>

<p><h4>About the role</h4> <p>We’re hiring a customer support specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience.</p> <p>This is not just responding to tickets — you will:<br> Manage cases end-to-end<br> Coordinate across teams<br> Solve problems at the root<br> Keep customers informed throughout</p> <p>If you’re someone who follows through until the issue is fully resolved — this role fits.</p> <h4>What you’ll own</h4> <p><strong>Case management & CRM ownership</strong><br> Create and manage cases in Salesforce<br> Maintain clean, structured, and accurate records<br> Document:<br> - Issues<br> - Updates<br> - Resolutions<br> Ensure full visibility across all customer interactions</p> <p><strong>Triage & prioritization</strong><br> Assess urgency of incoming requests<br> Prioritize cases based on impact and SLA<br> Track case ownership and ensure steady progress<br> Ensure no case is left stagnant</p> <p><strong>Customer communication</strong><br> Respond to customers within 24 hours or less<br> Provide proactive updates throughout the case lifecycle<br> Communicate clearly across:<br> - Email<br> - Phone<br> - Other channels<br> Ensure customers always know:<br> - What’s happening<br> - What’s next</p> <p><strong>Internal collaboration</strong><br> Work closely with:<br> - Service teams<br> - Installation teams<br> - Receivables teams<br> Coordinate across departments to resolve issues quickly<br> Escalate when needed to avoid delays</p> <p><strong>Billing support</strong><br> Handle billing and invoice-related inquiries<br> Assist with resolving discrepancies<br> Support follow-ups on past-due accounts<br> Encourage customers to enroll in auto-billing</p> <p><strong>Problem solving & process improvement</strong><br> Investigate recurring issues and identify root causes<br> Document findings and recommend improvements<br> Help reduce repeat issues and inefficiencies</p> <p><strong>Customer experience ownership</strong><br> Confirm satisfaction before closing cases<br> Ensure every interaction is:<br> - Professional<br> - Clear<br> - Positive<br> Encourage satisfied customers to leave reviews</p> <h4>What makes you a strong fit</h4> <p>You take ownership of customer issues end-to-end</p> <p>You are:<br> - Organized<br> - Detail-oriented<br> - Execution-focused</p> <p>You communicate clearly and confidently</p> <p>You can handle difficult situations with empathy and urgency</p> <p>You thrive in fast-paced, team-based environments</p> <h4>Required experience & skills</h4> <p>2+ years in:<br> - Customer support<br> - Customer success<br> - Service roles</p> <p>Experience with CRM tools (preferably Salesforce)</p> <p>Strong experience with:<br> - Case management<br> - Issue resolution</p> <p>Excellent written and verbal English communication</p> <p>Strong analytical and problem-solving skills</p> <p>High attention to detail in documentation</p> <p>Ability to manage multiple cases simultaneously</p> <p>Familiarity with billing or receivables processes</p> <h4>What a typical day looks like</h4> <p>Review and prioritize incoming customer cases<br> Communicate updates to customers proactively<br> Coordinate with internal teams to resolve issues<br> Handle billing-related inquiries<br> Update CRM records accurately<br> Identify patterns and suggest improvements</p> <p>In short:<br> You ensure every customer issue is resolved quickly, clearly, and professionally.</p> <h4>Key metrics (KPIs)</h4> <p>Case response time and resolution time<br> Customer satisfaction (CSAT)<br> CRM accuracy and completeness<br> Consistency of follow-ups and communication<br> Reduction in recurring issues</p> <h4>Why this role stands out</h4> <p>High ownership over customer experience<br> Cross-functional exposure (ops, billing, service)<br> Clear metrics and structured workflows<br> Opportunity to improve systems and processes<br> Strong foundation for growth into CS or Ops roles</p> <h4>Interview process</h4> <p>Initial phone screen<br> Video interview with recruiter<br> Client interview<br> Offer & onboarding</p> <p>If you:<br> Take ownership of customer issues<br> Follow through until resolution<br> Thrive in structured, fast-paced environments<br> This role is a strong fit.</p></p><p></p>

<p><b>Brief Posting Description </b></p> <p>The Senior Health &amp; Hygiene Specialist is responsible for leading the development, implementation, monitoring, and continuous improvement of Occupational Health and Industrial Hygiene programs across the organization. The role ensures the identification, assessment, monitoring, and control of workplace health hazards to prevent occupational illness, protect employee wellbeing, and ensure compliance with applicable legal, regulatory, and company requirements.</p> <p>The incumbent serves as the organization's subject matter expert in occupational health and industrial hygiene, supporting operational excellence, regulatory compliance, workforce wellbeing, and sustainable business performance through proactive health risk management.</p> <p><b>Detailed Description </b></p> <p>OCCUPATIONAL HEALTH MANAGEMENT IN MINING &amp; PROCESS PLANT</p> <p>Develop, implement, and maintain the Occupational Health and Industrial Hygiene Management Program.</p> <p>Develop and implement the Company's Occupational Health and Industrial Hygiene Strategy.</p> <p>Establish annual occupational health objectives, targets, and monitoring programs.</p> <p>Lead the occupational health component of the ISO 45001 Management System.</p> <p>Ensure occupational health risks are systematically identified, assessed, controlled, and reviewed across all operations.</p> <p>Review and update occupational health standards, procedures, and guidelines.</p> <p>Provide specialist technical advice to management on occupational health matters.</p> <p>Support the integration of occupational health risk management into operational planning and business decision-making processes.</p> <p>INDUSTRIAL HYGIENE MONITORING</p> <p> </p> <p>Develop and implement workplace exposure monitoring programs.</p> <p>Conduct or coordinate monitoring of occupational exposures including:</p> <p>Airborne dust and respirable particulates</p> <p>Crystalline silica</p> <p>Hazardous chemicals and gases</p> <p>Noise</p> <p>Heat stress</p> <p>Whole-body and hand-arm vibration</p> <p>Biological hazards</p> <p>Indoor air quality</p> <p>Establish exposure baselines and monitoring schedules.</p> <p>Analyze industrial hygiene monitoring data and prepare technical reports.</p> <p>Maintain occupational hygiene monitoring records and exposure databases.</p> <p>Ensure monitoring equipment is calibrated, maintained, and fit for purpose.</p> <p>HEALTH RISK ASSESSMENT</p> <p> </p> <p>Conduct Health Risk Assessments (HRAs) across operational activities.</p> <p>Evaluate employee exposure to occupational health hazards.</p> <p>Assess the significance of identified health risks and exposure levels.</p> <p>Recommend engineering, administrative, and personal protective controls.</p> <p>Verify the effectiveness of implemented control measures through follow-up assessments.</p> <p>Support operational risk assessments from an occupational health perspective.</p> <p>OCCUPATIONAL HEALTH SURVEILLANCE</p> <p> </p> <p>Develop and manage occupational health surveillance programs.</p> <p>Coordinate pre-employment, periodic, return-to-work, fitness-for-duty, and exit medical examinations.</p> <p>Monitor occupational disease trends and health surveillance outcomes.</p> <p>Liaise with occupational health service providers, physicians, and laboratories.</p> <p>Ensure confidentiality, integrity, and secure management of employee medical records.</p> <p>Track and report health surveillance compliance and effectiveness.</p> <p>EMPLOYEE WELLNESS AND HEALTH PROMOTION</p> <p> </p> <p>Develop and implement employee health promotion and wellness initiatives.</p> <p>Conduct awareness campaigns on occupational health hazards and preventive measures.</p> <p>Promote programs related to:</p> <p>Heat stress prevention</p> <p>Hearing conservation</p> <p>Respiratory protection</p> <p>Ergonomics</p> <p>Fatigue management</p> <p>Healthy lifestyle practices</p> <p>Support workforce wellbeing and preventative health initiatives.</p> <p> </p> <p> </p> <p>REGULATORY COMPLIANCE</p> <p> </p> <p>Ensure compliance with applicable occupational health legislation, regulations, permits, standards, and company requirements.</p> <p>Maintain awareness of changes in occupational health and industrial hygiene regulations.</p> <p>Coordinate occupational health regulatory inspections and compliance assessments.</p> <p>Support internal and external management system audits.</p> <p>Ensure timely closure of occupational health-related findings and corrective actions.</p> <p>INCIDENT INVESTIGATION</p> <p> </p> <p>Participate in investigations involving occupational illnesses, health-related incidents, and exposure exceedances.</p> <p>Identify immediate, underlying, and root causes.</p> <p>Recommend corrective and preventive actions.</p> <p>Verify implementation and effectiveness of corrective actions.</p> <p>Prepare technical investigation reports and recommendations.</p> <p>CONTRACTOR HEALTH MANAGEMENT</p> <p> </p> <p>Assess contractor compliance with occupational health requirements.</p> <p>Review contractor health risk assessments and exposure monitoring programs.</p> <p>Verify contractor implementation of occupational health controls.</p> <p>Monitor contractor performance against company occupational health standards.</p> <p>Participate in contractor prequalification and performance evaluations.</p> <p>EMERGENCY PREPAREDNESS</p> <p> </p> <p>Develop and maintain occupational health emergency response arrangements.</p> <p>Identify and assess health-related emergency scenarios.</p> <p>Support preparedness for chemical exposures, toxic releases, occupational illnesses, and public health emergencies.</p> <p><b >Job Requirements</b></p> <p>Education: </p> <p> </p> <p> Bachelor's degree in Occupational Health, Industrial Hygiene, Environmental Health, Public Health, or a related science field required.</p> <p> </p> <p>Certifications: </p> <p> </p> <p> Certified Industrial Hygienist (CIH), OHTA (Occupational Hygiene Training Association) certificates, or equivalent desirable.</p> <p> </p> <p> NEBOSH IGC or NEBOSH Diploma in Occupational Health &amp; Safety is preferable.</p> <p> </p> <p><b>Experience: </b></p> <p> </p> <p> Minimum 10 years of occupational health and industrial hygiene experience.</p> <p> </p> <p> Minimum 5 years of experience within mining, mineral processing, heavy industry, manufacturing, oil &amp; gas, or similar industrial environments.</p> <p> </p> <p> Demonstrated experience in occupational exposure monitoring and health risk management.</p> <p> </p> <p> Experience managing occupational health surveillance programs.</p> <p> </p> <p> Experience conducting occupational health investigations and compliance assessments.</p> <p> </p> <p><br></p>

<p>Key Responsibilities: Provide safe and effective anesthesia for surgical and diagnostic procedures. Conduct pre-operative assessments and evaluate patients for anesthesia suitability. Administer and monitor general, regional, and local anesthesia as required. Monitor patients vital signs and manage intraoperative complications. Provide post-operative anesthesia care and pain management. Respond promptly to emergency and critical care situations. Maintain accurate medical records and anesthesia documentation. Collaborate with surgeons, nurses, and multidisciplinary medical teams. Follow hospital protocols, patient-safety standards, and infection-control procedures.</p><p><strong>Desired Candidate Profile</strong></p><h2>Requirements:</h2><ul><li>MBBS or equivalent medical degree.</li><li>Recognized postgraduate qualification in Anesthesia.</li><li>Valid professional medical license/eligibility for the relevant GCC country.</li><li>Relevant clinical experience as an Anesthesia Specialist.</li><li>Strong knowledge of anesthesia techniques, critical care, and emergency management.</li></ul>

<p><h4>Position type</h4> <p>Full-time, remote</p> <h4>Working hours</h4> <p>EST business hours</p> <h4>About the role</h4> <p>Pavago is seeking a passionate and proactive talent acquisition specialist to join our growing recruitment team. This role plays a critical part in identifying, attracting, and hiring exceptional talent for a diverse range of client positions across multiple industries.</p> <p>This is more than just sourcing resumes—you will own the recruitment lifecycle from job posting through candidate presentation while delivering an outstanding experience for both candidates and clients. If you thrive in a fast-paced environment, enjoy connecting great talent with exciting opportunities, and take pride in building strong hiring pipelines, we'd love to hear from you.</p> <h4>Responsibilities</h4> <p><strong>Candidate sourcing & recruitment</strong><br> Create and publish engaging job postings across multiple hiring platforms.<br> Source high-quality candidates through LinkedIn, job boards, networking, referrals, and other recruitment channels.<br> Review applications and conduct initial candidate screenings.<br> Build and maintain strong talent pipelines for current and future hiring needs.<br> Identify passive candidates through proactive sourcing strategies.</p> <p><strong>Candidate assessment & interviewing</strong><br> Conduct structured interviews to evaluate candidates' technical skills, communication abilities, and cultural fit.<br> Assess candidate suitability based on client requirements.<br> Prepare comprehensive interview evaluations and hiring recommendations.<br> Present shortlisted candidates to clients with detailed profiles highlighting their strengths and qualifications.</p> <p><strong>Interview coordination</strong><br> Coordinate interviews between candidates and hiring managers.<br> Manage interview scheduling and ensure a smooth recruitment experience.<br> Maintain regular communication with candidates throughout every stage of the hiring process.<br> Provide timely updates and feedback whenever possible.</p> <p><strong>Client collaboration</strong><br> Develop a strong understanding of each client's hiring requirements, business goals, and company culture.<br> Work closely with internal stakeholders to refine candidate profiles and hiring strategies.<br> Deliver exceptional client service by presenting highly qualified candidates efficiently.</p> <p><strong>Recruitment operations</strong><br> Maintain accurate candidate records within the applicant tracking system (ATS).<br> Keep recruitment pipelines organized and up to date.<br> Support onboarding activities to ensure a seamless transition for successful candidates.<br> Continuously improve recruitment workflows and sourcing strategies.</p> <h4>What makes you a strong fit</h4> <p>You genuinely enjoy connecting talented people with great career opportunities.<br> You are highly organized and can manage multiple hiring processes simultaneously.<br> You communicate confidently with candidates, clients, and internal stakeholders.<br> You proactively solve recruitment challenges instead of waiting for direction.<br> You take ownership of your roles and consistently deliver results.<br> You thrive in a remote, fast-paced, and collaborative environment.</p> <h4>Required experience & skills</h4> <p><strong>Must-have</strong><br> Previous experience in talent acquisition, recruitment, or a similar hiring role.<br> Strong experience sourcing candidates through LinkedIn, job boards, referrals, and networking.<br> Excellent verbal and written English communication skills.<br> Experience conducting structured candidate interviews.<br> Ability to evaluate candidate qualifications and cultural fit.<br> Strong organizational and time-management skills.<br> Experience coordinating multiple recruitment processes simultaneously.<br> Familiarity with applicant tracking systems (ATS) and recruitment platforms.<br> Proficiency with video conferencing tools for remote interviews.<br> Ability to work independently while managing competing priorities.</p> <p><strong>Nice-to-have</strong><br> Bachelor's degree in business, human resources, or a related field.<br> Experience recruiting for remote or international positions.<br> Experience working in a recruitment agency or staffing environment.<br> Knowledge of boolean search and advanced sourcing techniques.<br> Experience recruiting across multiple industries and functional roles.</p> <h4>What does a typical day look like?</h4> <p>Your day begins by reviewing active hiring priorities, responding to new applications, and sourcing candidates across multiple platforms. Throughout the day, you conduct candidate interviews, coordinate client interviews, communicate with hiring managers, and present qualified candidates for open positions.</p> <p>You'll maintain ATS records, manage recruitment pipelines, support onboarding activities, and continuously build relationships with talented professionals for future opportunities.</p> <p>Success in this role comes from consistently identifying high-quality talent, delivering an excellent candidate experience, and helping clients hire exceptional people.</p> <h4>Key performance indicators (KPIs)</h4> <ul> <li>Time-to-fill</li> <li>Quality of candidates submitted</li> <li>Interview-to-offer ratio</li> <li>Candidate response rate</li> <li>Client satisfaction</li> <li>ATS data accuracy</li> <li>Candidate experience</li> <li>Offer acceptance rate</li> </ul> <h4>You are the right person if...</h4> <p>You enjoy building relationships with people.<br> You are naturally curious and know how to uncover great talent.<br> You can confidently assess candidates through structured interviews.<br> You stay organized even while managing multiple open roles.<br> You are proactive, resourceful, and accountable.<br> You enjoy working in a fast-moving recruitment environment.</p> <h4>Interview process</h4> <ul> <li>Initial recruiter screening</li> <li>Video interview</li> <li>Final team interview</li> <li>Background & reference checks</li> <li>Offer stage</li> </ul></p><p></p>