InterContinental Hotels Group وظائف - Oman

بيت.كوم

Housing Attendant

On-site - سلطنة عمان الإثنين

الإدارة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Do you picture yourself as a Housing Attendant? At Crowne Plaza Resort Salalah, our goal is to make business travel work — and that’s where YOU come in. When you join Crowne Plaza Resort Salalah, you are more than just your job title. We look for energetic, confident, and ambitious individuals who excel in their roles and help our guests succeed. Set on 45 acres of beautiful tropical gardens and a long stretch of pristine sandy beach, Crowne Plaza Resort Salalah is perfectly positioned for business, meetings, and leisure travel. We are looking for a passionate, service-oriented, and reliable Housing Attendant – Staff Accommodation to help create a safe, comfortable, and welcoming living environment for our team members while supporting the Human Resources department in delivering an exceptional colleague experience. A little taste of your day-to-day <ul><li>Maintain the cleanliness, safety, and organization of staff accommodation facilities. </li><li>Assist with colleague accommodation check-in, room allocation, inspections, and check-out. </li><li>Respond promptly and professionally to accommodation requests and maintenance concerns. </li><li>Support the Human Resources team with colleague engagement activities, onboarding, wellness programs, and other HR initiatives. </li><li>Coordinate with Housekeeping, Engineering, Security, and other departments to ensure accommodation standards are maintained. </li><li>Promote a positive, respectful, and inclusive living environment for all colleagues. </li><li>Ensure compliance with hotel policies, health and safety standards, and environmental practices. </li><li>Assist with general HR administrative and operational duties as required. </li></ul>What do we need from you? <ul><li>High School Diploma or equivalent. </li><li>Previous experience in hospitality, housekeeping, staff accommodation, facilities, or Human Resources support is an advantage. </li><li>Strong customer service and interpersonal skills. </li><li>Good communication and organizational abilities. </li><li>Ability to work independently and as part of a team. </li><li>Basic computer skills (Microsoft Office preferred). </li><li>Positive attitude, flexibility, and a commitment to delivering excellent service. </li></ul> At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

بيت.كوم

Sous Chef

On-site - سلطنة عمان الجمعة

أخرى

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Welcome to the voco family. Now that you are part of our family, let’s explain the role you will play.  Service at voco Muscat Al Mouj should not just be about delivering the basics. It isn’t a hygiene factor, With some subtle tweaks and areas of focus, service can be a core manifestation of the brand. As we will come to see, our Service Strategy embraces the core Brand Promise of “Reliably Different”. WHAT WILL I ACTUALLY BE DOING? The overarching Service Style at voco is based around the concept of hosting. Hosting is an intuitive, appealing and positive concept the embodies the voco brand and service experience. It’s all about thinking and taking care of others, being thoughtful to their needs and ensuring they’re always happy, relaxed and comfortable. If there’s on thing we know, it’s that a great Host is at the heart of every great stay. That’s why all our staff play the role of Host for our guests at voco. Everyone is empowered to take responsibility for making sure things are done well, and everyone is proud to deliver Reliably Different experience. Regarding the role and responsibilities, you will need to perform the followings: The Sous Chef at voco Muscat Al Mouj is the second-in-command in the kitchen and plays a key leadership role in ensuring the smooth day-to-day operation of all culinary outlets. This includes managing kitchen staff, maintaining food quality and consistency, overseeing hygiene and safety, controlling costs, and supporting the Executive Chef in menu planning and kitchen administration. The Sous Chef ensures that the hotel's food offerings reflect voco’s relaxed yet upscale dining style, delighting guests through exceptional taste, presentation, and innovation. • Oversee the preparation, cooking, and presentation of food across all kitchen sections. • Supervise and coordinate the work of kitchen staff, ensuring efficiency and productivity during service periods. • Ensure food is consistently prepared to high standards of taste, quality, and presentation. • Take charge of the kitchen in the absence of the Executive Chef. • Assist the Executive Chef in developing seasonal menus, daily specials, and banquet offerings. • Contribute creatively to new dish development aligned with the voco brand identity and guest preferences. • Conduct food tastings, collect guest feedback, and refine offerings as necessary. • Supervise, train, mentor, and motivate kitchen staff including Chef de Parties, Commis, and trainees. • Conduct daily briefings and allocate responsibilities based on business levels. • Support recruitment, onboarding, and performance management of kitchen staff. • Promote a positive, collaborative, and respectful kitchen culture. • Monitor food costs, wastage, and portion control to ensure alignment with budget targets. • Conduct regular stock checks and coordinate with the purchasing department for timely ordering. • Maintain par stock levels, ensure proper storage (FIFO), and reduce overproduction or spoilage. • Enforce and monitor adherence to HACCP, food safety, and sanitation standards in all kitchen areas. • Conduct regular inspections of kitchen cleanliness, equipment, and food storage. • Ensure all staff follow safe food handling, personal hygiene, and kitchen safety protocols. • Work closely with F&B service, banquet, and events teams to ensure smooth food service operations. • Communicate effectively with all departments, especially for special requests, dietary needs, and VIP events. • Attend departmental meetings and contribute to business planning and operational decisions. WHAT ARE THE REQUIREMNTS AND KEY COMPETENCIES? • Diploma or Degree in Culinary Arts or Hospitality Management from a recognized institution. • Minimum 4–6 years of culinary experience, with at least 2 years in a Sous Chef or similar leadership role in a 4- or 5-star hotel or upscale restaurant. • Strong knowledge of international cuisine, culinary techniques, and contemporary food presentation. • Experience in managing large kitchen brigades and multiple outlets (banquets, à la carte, room service). • Excellent culinary skills with attention to quality and detail.Proven leadership and team management abilities. • Strong time management, planning, and organizational skills. • Good understanding of food cost, inventory control, and kitchen administration. • Knowledge of HACCP, food safety standards, and local regulatory requirements. HOW DO I DELIVER THIS? The idea of a Host in a hotel in itself is not unusual. The idea that Everyone’s a Host is unique. It conveys a sense that everyone at the hotel takes responsibility, is empowered to and proud to deliver a Reliably Different experience. Our Service Style is delivered by letting our Thoughtful, Unstuffy, and Charming voco personality shine through, by demonstrating our three Service Behaviours (Be Thoughtful, Be Natural, and Make It Memorable). Here’s how to Host a guest the voco way. Be Thoughtful – We pride ourselves on delivering the important things that our guests need and value consistently – every day, every stay. We’re Hosts our guests can always count on. Be Natural – We’re genuine, natural Hosts – always friendly, relaxed and charming. We get to know our guests and build a personal rapport, putting them at their ease throughout their stay. Make It Memorable – We’re Hosts who share our local knowledge and personal recommendation to help guests get the most from their stay. We look for ways to surprise and delight our guests, indulging them with little acts of kindness that make their stay memorable. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or requirements / qualifications of the job. </div>

بيت.كوم

Sales Manager

On-site - سلطنة عمان الجمعة

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Welcome to the voco family. Now that you are part of our family, let’s explain the role you will play.  Service at voco Muscat Al Mouj should not just be about delivering the basics. It isn’t a hygiene factor, With some subtle tweaks and areas of focus, service can be a core manifestation of the brand. As we will come to see, our Service Strategy embraces the core Brand Promise of “Reliably Different”. WHAT WILL I ACTUALLY BE DOING? The overarching Service Style at voco is based around the concept of hosting. Hosting is an intuitive, appealing and positive concept the embodies the voco brand and service experience. It’s all about thinking and taking care of others, being thoughtful to their needs and ensuring they’re always happy, relaxed and comfortable. If there’s on thing we know, it’s that a great Host is at the heart of every great stay. That’s why all our staff play the role of Host for our guests at voco. Everyone is empowered to take responsibility for making sure things are done well, and everyone is proud to deliver Reliably Different experience. Regarding the role and responsibilities, you will need to perform the followings: The Sales Manager at voco Muscat Al Mouj is responsible for driving revenue through proactive sales efforts, relationship building, and market development. This role requires a strategic, motivated, and results-driven individual to manage a portfolio of corporate, MICE, government, or leisure accounts, depending on business needs. The Sales Manager plays a key role in achieving revenue goals and maintaining the hotel’s brand presence in the local and international markets, in line with IHG standards. • Develop and implement sales strategies to achieve revenue targets across assigned market segments. • Actively source and maintain relationships with existing and potential clients to generate business opportunities. • Conduct client visits, sales calls, site inspections, and participate in industry events to promote the hotel’s offerings. • Prepare and deliver proposals, contracts, and presentations tailored to client requirements. • Maintain an up-to-date knowledge of market trends, competitor activities, and customer behaviours. • Collaborate with the Revenue and Marketing teams to develop promotional packages, campaigns, and pricing strategies. • Accurately maintain sales reports, client databases (such as Delphi, Opera Sales & Catering), and sales activity logs. • Achieve monthly, quarterly, and annual individual and team targets as set by the Director of Sales & Marketing. • Handle customer inquiries promptly and professionally, ensuring customer satisfaction and loyalty. • Support the development of junior sales team members and share best practices across the department. • Ensure all activities comply with IHG policies, local regulations, and brand standards. WHAT ARE THE REQUIREMNTS AND KEY COMPETENCIES? • Bachelor’s degree in Business, Hospitality, Sales, or a related field. • Minimum 3–5 years of proven sales experience in a 4- or 5-star hotel environment. • Strong understanding of the Muscat/Oman hospitality market and key feeder markets. • Demonstrated ability to develop and close business across various segments (Corporate, Government, MICE, or Leisure). • Excellent communication, presentation, and negotiation skills. • Proficient in MS Office and hotel sales systems (e.g., Opera, Delphi, or IHG-specific platforms). HOW DO I DELIVER THIS? The idea of a Host in a hotel in itself is not unusual. The idea that Everyone’s a Host is unique. It conveys a sense that everyone at the hotel takes responsibility, is empowered to and proud to deliver a Reliably Different experience. Our Service Style is delivered by letting our Thoughtful, Unstuffy, and Charming voco personality shine through, by demonstrating our three Service Behaviours (Be Thoughtful, Be Natural, and Make It Memorable). Here’s how to Host a guest the voco way. Be Thoughtful – We pride ourselves on delivering the important things that our guests need and value consistently – every day, every stay. We’re Hosts our guests can always count on. Be Natural – We’re genuine, natural Hosts – always friendly, relaxed and charming. We get to know our guests and build a personal rapport, putting them at their ease throughout their stay. Make It Memorable – We’re Hosts who share our local knowledge and personal recommendation to help guests get the most from their stay. We look for ways to surprise and delight our guests, indulging them with little acts of kindness that make their stay memorable. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or requirements / qualifications of the job. </div>

بيت.كوم

IT Manager

On-site - سلطنة عمان الجمعة

خدمة العملاء

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Welcome to the voco family. Now that you are part of our family, let’s explain the role you will play.  Service at voco Muscat Al Mouj should not just be about delivering the basics. It isn’t a hygiene factor, With some subtle tweaks and areas of focus, service can be a core manifestation of the brand. As we will come to see, our Service Strategy embraces the core Brand Promise of “Reliably Different”. WHAT WILL I ACTUALLY BE DOING? The overarching Service Style at voco is based around the concept of hosting. Hosting is an intuitive, appealing and positive concept the embodies the voco brand and service experience. It’s all about thinking and taking care of others, being thoughtful to their needs and ensuring they’re always happy, relaxed and comfortable. If there’s on thing we know, it’s that a great Host is at the heart of every great stay. That’s why all our staff play the role of Host for our guests at voco. Everyone is empowered to take responsibility for making sure things are done well, and everyone is proud to deliver Reliably Different experience. Regarding the role and responsibilities, you will need to perform the followings: The IT Manager at voco Muscat Al Mouj is responsible for the effective operation, maintenance, and security of all hotel technology systems and infrastructure. This includes managing network and server systems, supporting hotel operations with technology solutions, ensuring data security, and aligning IT practices with IHG’s corporate standards and local regulatory requirements. The IT Manager also provides timely technical support to hotel colleagues and ensures that all IT systems are optimized to deliver an exceptional guest and colleague experience. • Ensure the smooth functioning of all IT systems, including property management systems (PMS), point of sale (POS), telephone systems, internet access, guest room technologies, office productivity tools, and back-office systems. • Maintain secure and reliable network infrastructure including LAN, WAN, Wi-Fi, and internet connectivity across all areas of the hotel. • Oversee server management, data backups, disaster recovery procedures, and business continuity planning. • Ensure compliance with IHG’s information security policies and IT brand standards. • Monitor and maintain systems to protect against cyber threats, malware, and unauthorized access. • Implement and enforce data protection and privacy protocols in line with local regulations and IHG standards (e.g., GDPR, PCI-DSS). • Coordinate regular security audits, system patches, and software updates. • Provide first-line IT support to hotel colleagues for hardware, software, and application issues. • Ensure timely resolution of technical issues with minimal disruption to hotel operations. • Manage IT helpdesk processes and maintain accurate incident logs and documentation. • Liaise with approved external IT vendors and service providers for procurement, installation, maintenance, and support. • Manage inventory of all IT equipment and software licenses; ensure all assets are tracked and maintained appropriately. • Negotiate service contracts and manage performance of third-party providers. • Plan and execute IT projects including system upgrades, new technology rollouts, and infrastructure improvements. • Collaborate with other departments to understand operational needs and recommend technology-driven solutions. • Participate in budgeting, forecasting, and planning for IT capital expenditures and operational costs. WHAT ARE THE REQUIREMNTS AND KEY COMPETENCIES? • Bachelor’s degree in Information Technology, Computer Science, or a related field. • Minimum 3–5 years of experience in IT management, preferably in the hospitality industry. • Strong knowledge of hotel operating systems (e.g., Opera PMS, Micros POS, PABX systems). • Hands-on experience with Windows Server environments, networking, cybersecurity, and hardware/software troubleshooting. • Familiarity with IHG systems (Merlin, Concerto, IHG Concerto Secure Access, etc.) is an advantage. • Strong analytical, problem-solving, and communication skills. • IT certifications such as CompTIA, Microsoft Certified Professional (MCP), Cisco (CCNA/CCNP), or ITIL are desirable. HOW DO I DELIVER THIS? The idea of a Host in a hotel in itself is not unusual. The idea that Everyone’s a Host is unique. It conveys a sense that everyone at the hotel takes responsibility, is empowered to and proud to deliver a Reliably Different experience. Our Service Style is delivered by letting our Thoughtful, Unstuffy, and Charming voco personality shine through, by demonstrating our three Service Behaviours (Be Thoughtful, Be Natural, and Make It Memorable). Here’s how to Host a guest the voco way. Be Thoughtful – We pride ourselves on delivering the important things that our guests need and value consistently – every day, every stay. We’re Hosts our guests can always count on. Be Natural – We’re genuine, natural Hosts – always friendly, relaxed and charming. We get to know our guests and build a personal rapport, putting them at their ease throughout their stay. Make It Memorable – We’re Hosts who share our local knowledge and personal recommendation to help guests get the most from their stay. We look for ways to surprise and delight our guests, indulging them with little acts of kindness that make their stay memorable. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or requirements / qualifications of the job. </div>

بيت.كوم

F&B Supervisor

On-site - سلطنة عمان الجمعة

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Welcome to the voco family. Now that you are part of our family, let’s explain the role you will play.  Service at voco Muscat Al Mouj should not just be about delivering the basics. It isn’t a hygiene factor, With some subtle tweaks and areas of focus, service can be a core manifestation of the brand. As we will come to see, our Service Strategy embraces the core Brand Promise of “Reliably Different”. WHAT WILL I ACTUALLY BE DOING? The overarching Service Style at voco is based around the concept of hosting. Hosting is an intuitive, appealing and positive concept the embodies the voco brand and service experience. It’s all about thinking and taking care of others, being thoughtful to their needs and ensuring they’re always happy, relaxed and comfortable. If there’s on thing we know, it’s that a great Host is at the heart of every great stay. That’s why all our staff play the role of Host for our guests at voco. Everyone is empowered to take responsibility for making sure things are done well, and everyone is proud to deliver Reliably Different experience. Regarding the role and responsibilities, you will need to perform the followings: As an F&B Supervisor at voco Muscat Al Mouj, you will oversee daily operations within the food and beverage outlets, ensuring excellent service delivery and smooth functioning of the team. You will assist in managing staff performance, guest satisfaction, and operational standards while supporting the achievement of revenue and quality targets. Your leadership will contribute to creating memorable guest experiences aligned with voco’s brand promise of being refreshingly different and reliably welcoming. • Supervise daily food and beverage operations, ensuring timely and professional service. • Assist in coordinating between front-of-house and kitchen teams to deliver seamless guest experiences. • Ensure all service areas are maintained to the highest standards of cleanliness, presentation, and safety. • Manage shift schedules and staff deployment to meet business needs effectively. • Lead by example in delivering exceptional guest service, handling guest inquiries and complaints promptly and professionally. • Monitor guest feedback and collaborate with the team to implement improvements. • Ensure adherence to voco’s service standards and brand values at all times. • Train, coach, and motivate F&B team members to enhance skills and maintain high service standards. • Conduct regular briefings and support ongoing staff development. • Monitor staff performance and provide constructive feedback. • Promote teamwork, positive morale, and a safe working environment. • Support inventory management and stock control, minimizing wastage and pilferage. • Assist in monitoring labor costs and operational expenses within budget. • Ensure accurate cash handling and compliance with financial procedures. • Ensure compliance with health, safety, hygiene, and licensing regulations. • Conduct regular checks to ensure operational and safety standards are met. • Support internal and external audits as required. • Receiving and posting cash correctly. WHAT ARE THE REQUIREMNTS AND KEY COMPETENCIES? • Diploma or degree in Hospitality, Food & Beverage Management, or related field preferred. • Minimum 2–4 years of experience in food and beverage supervision within a hotel or upscale restaurant environment. • Strong leadership and interpersonal skills. • Excellent communication skills in English; Arabic is an advantage. • Good knowledge of food and beverage operations, hygiene standards, and safety regulations. • Ability to work flexible hours, including evenings, weekends, and holidays. • Proficient in using point-of-sale (POS) and inventory systems. HOW DO I DELIVER THIS? The idea of a Host in a hotel in itself is not unusual. The idea that Everyone’s a Host is unique. It conveys a sense that everyone at the hotel takes responsibility, is empowered to and proud to deliver a Reliably Different experience. Our Service Style is delivered by letting our Thoughtful, Unstuffy, and Charming voco personality shine through, by demonstrating our three Service Behaviours (Be Thoughtful, Be Natural, and Make It Memorable). Here’s how to Host a guest the voco way. Be Thoughtful – We pride ourselves on delivering the important things that our guests need and value consistently – every day, every stay. We’re Hosts our guests can always count on. Be Natural – We’re genuine, natural Hosts – always friendly, relaxed and charming. We get to know our guests and build a personal rapport, putting them at their ease throughout their stay. Make It Memorable – We’re Hosts who share our local knowledge and personal recommendation to help guests get the most from their stay. We look for ways to surprise and delight our guests, indulging them with little acts of kindness that make their stay memorable. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or requirements / qualifications of the job. </div>

بيت.كوم

Pastry Chef

On-site - سلطنة عمان ٤ أغسطس ٢٠٢٦

الأزياء والتجزئة والمنسوجات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Pastry Chef is responsible for leading all pastry and bakery operations at Crowne Plaza Muscat OCEC, ensuring the highest standards of quality, creativity, food safety, and guest satisfaction. This role oversees the production of pastries, desserts, breads, cakes, chocolates, and specialty baked items for all hotel outlets, banquets, meetings, and special events. The Pastry Chef is expected to inspire the pastry team, maintain consistency in presentation and taste, manage costs effectively, and support the hotel's culinary vision while delivering True Hospitality for Good. YOUR DAY-TO-DAY: <ul><li>Lead the daily operation of the pastry and bakery kitchen.</li><li>Design and develop innovative dessert, pastry, bakery, and confectionery menus.</li><li>Ensure all pastry products meet IHG brand standards and hotel quality expectations.</li><li>Produce high-quality breads, viennoiseries, cakes, chocolates, desserts, and specialty items.</li><li>Develop seasonal, festive, and promotional dessert offerings.</li><li>Collaborate with the Executive Chef on menu planning and special culinary events.</li><li>Ensure consistency in taste, presentation, and portion control across all outlets.</li><li>Support banquet operations with creative dessert presentations for conferences, weddings, and events.</li><li>Introduce new techniques and trends to enhance the guest dining experience.</li><li>Ensure full compliance with HACCP, food safety regulations, and local municipality requirements.</li><li>Maintain the highest standards of cleanliness and sanitation throughout the pastry kitchen.</li><li>Monitor food storage, labeling, temperature control, and stock rotation using FIFO principles.</li><li>Conduct regular quality inspections of ingredients and finished products.</li><li>Ensure all kitchen equipment is maintained and used safely.</li><li>Supervise, train, coach, and motivate the pastry team.</li><li>Prepare work schedules and allocate daily responsibilities.</li><li>Conduct on-the-job training and support colleague development.</li><li>Participate in performance evaluations and succession planning.</li><li>Foster teamwork and maintain a positive working environment.</li><li>Maintain standardized recipes and production records.</li><li>Prepare reports as requested by the Executive Chef.</li><li>Ensure compliance with hotel policies, IHG brand standards, and local regulations.</li><li>Participate in departmental meetings and continuous improvement initiatives.</li></ul>WHAT WE NEED FROM YOU: <ul><li>Diploma or Degree in Culinary Arts, Pastry Arts, or related field.</li><li>Professional pastry certification is an advantage.</li><li>HACCP or Food Safety Certification preferred.</li><li>Minimum 5 years of pastry experience in hotels or international hospitality brands.</li><li>At least 2 years in a supervisory or leadership pastry role.</li><li>Experience in banquet production and high-volume hotel operations is preferred.</li><li>Previous experience with IHG or an international hotel brand is an advantage.</li><li>Strong knowledge of pastry, bakery, chocolate, and dessert production.</li><li>Excellent creativity and artistic presentation skills.</li><li>Strong leadership and team development abilities.</li><li>Knowledge of food costing and inventory management.</li><li>Understanding of HACCP and food safety standards.</li><li>Excellent planning and organizational skills.</li><li>Ability to work under pressure and meet production deadlines.</li><li>Effective communication and interpersonal skills.</li><li>Strong problem-solving and decision-making abilities.</li><li>Computer literacy in Microsoft Office and kitchen management systems.</li></ul>WHAT YOU CAN EXPECT FROM US: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

بيت.كوم

Learning and Quality Manager

On-site - سلطنة عمان ٣ أغسطس ٢٠٢٦

التعليم والتدريب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Welcome to the voco family. Now that you are part of our family, let’s explain the role you will play.  Service at voco Muscat Al Mouj should not just be about delivering the basics. It isn’t a hygiene factor, With some subtle tweaks and areas of focus, service can be a core manifestation of the brand. As we will come to see, our Service Strategy embraces the core Brand Promise of “Reliably Different”. WHAT WILL I ACTUALLY BE DOING? The overarching Service Style at voco is based around the concept of hosting. Hosting is an intuitive, appealing and positive concept the embodies the voco brand and service experience. It’s all about thinking and taking care of others, being thoughtful to their needs and ensuring they’re always happy, relaxed and comfortable. If there’s on thing we know, it’s that a great Host is at the heart of every great stay. That’s why all our staff play the role of Host for our guests at voco. Everyone is empowered to take responsibility for making sure things are done well, and everyone is proud to deliver Reliably Different experience. Regarding the role and responsibilities, you will need to perform the followings: The Learning & Quality Manager is responsible for fostering a culture of continuous learning and operational excellence across all departments at voco Muscat Al Mouj. This role ensures that all team members are equipped with the necessary skills, knowledge, and service standards aligned with the brand and IHG guidelines. Additionally, the position oversees the implementation and monitoring of quality assurance programs and initiatives to drive guest satisfaction and operational consistency. • Design, implement, and evaluate training programs that support hotel operations, brand standards, and individual growth. • Conduct training needs analysis to identify skill gaps and deliver targeted learning interventions. • Lead the on boarding and induction process for new colleagues in alignment with voco and IHG standards. • Facilitate soft skills, customer service, and leadership development programs. • Partner with department heads to support departmental training initiatives and ensure compliance with mandatory training requirements. • Maintain accurate training records and prepare training-related reports for management and IHG as required. • Lead the hotel's quality management efforts, ensuring compliance with IHG Brand Standards and internal SOPs. • Monitor performance through quality audits, internal reviews, and guest feedback platforms such as Medallia. • Develop action plans in collaboration with department heads to address areas of improvement and enhance guest satisfaction. • Champion continuous improvement initiatives and foster a culture of service excellence across the hotel. • Act as the main point of contact for IHG quality audits, LRA inspections, and guest experience programs. • Promote and embed voco’s brand culture and values through training and engagement programs. • Support hotel management in implementing colleague engagement surveys and action planning. • Drive initiatives that align with IHG’s Journey to Tomorrow and responsible business goals. • Receiving and posting cash correctly. WHAT ARE THE REQUIREMNTS AND KEY COMPETENCIES? • Bachelor’s degree or equivalent in Human Resources, Hospitality Management, Education, or related field. • Minimum 3–5 years of experience in a learning & development or quality role within the hospitality industry; prior experience with IHG or upscale/lifestyle hotel brands is preferred. • Strong understanding of training design, facilitation, and adult learning principles. • Knowledge of quality assurance frameworks, guest satisfaction metrics, and brand compliance. • Excellent interpersonal, communication, and presentation skills. • Proficient in Microsoft Office Suite and Learning Management Systems (LMS); familiarity with IHG systems is an advantage. HOW DO I DELIVER THIS? The idea of a Host in a hotel in itself is not unusual. The idea that Everyone’s a Host is unique. It conveys a sense that everyone at the hotel takes responsibility, is empowered to and proud to deliver a Reliably Different experience. Our Service Style is delivered by letting our Thoughtful, Unstuffy, and Charming voco personality shine through, by demonstrating our three Service Behaviours (Be Thoughtful, Be Natural, and Make It Memorable). Here’s how to Host a guest the voco way. Be Thoughtful – We pride ourselves on delivering the important things that our guests need and value consistently – every day, every stay. We’re Hosts our guests can always count on. Be Natural – We’re genuine, natural Hosts – always friendly, relaxed and charming. We get to know our guests and build a personal rapport, putting them at their ease throughout their stay. Make It Memorable – We’re Hosts who share our local knowledge and personal recommendation to help guests get the most from their stay. We look for ways to surprise and delight our guests, indulging them with little acts of kindness that make their stay memorable. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or requirements / qualifications of the job. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

بيت.كوم

Demi Chef de Partie (Pastry )

On-site - سلطنة عمان ٣ أغسطس ٢٠٢٦

الأزياء والتجزئة والمنسوجات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. We’re looking for an experienced and passionate Demi Chef de Partie- Pastry to join our enthusiastic team at InterContinental Muscat. A little taste of your day-to-day: As a Demi Chef de Partie- Pastry you are responsible to take care of the daily food preparation and duties assigned to meet the set standard and qualities whereby your role will include key responsibilities such as: <ul><li>Support the Chef de Partie or Sous Chef in the daily operation and work</li><li>Work according to the menu specifications by the Chef de Partie or Sous Chef</li><li>Keep work area at all times in hygienic conditions according to the rules set by the hotel</li><li>Control food stock and food cost in his section</li><li>Prepare the daily mis-en-place and food production in pastry & bakery section</li><li>Follow the instructions and recommendations from the immediate superiors to complete the daily tasks</li><li>Ensure the highest standards and consistent quality in the daily preparation and keep up to date with the new products, recipes and preparation techniques</li><li>Instruct and lead subordinates through their daily requirements in food preparation and actively take part in set up of buffets and special functions</li><li>Coordinate and participate with other sections of requirements, cleanliness, wastage and cost control</li></ul>What we need from you: Ideally, you'll have a minimum of 2 years’ experience in the similar role in a four or five-star hotel or comparable industry, ability to demonstrate working with and engaging teams from different cultures, strong verbal and written communication skills along with being quality oriented with focus on details, high-performance standards, able to multi-task & meet deadlines and technical proficiency in related software preferable. What you can expect from us: We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us, and you’ll become part of our ever-growing global family. </div>

بيت.كوم

Waiter

On-site - سلطنة عمان ٣٠ يوليو ٢٠٢٦

الإدارة

بيت.كوم

Hosts

On-site - سلطنة عمان ٣٠ يوليو ٢٠٢٦

الإدارة

بيت.كوم

Guest Relations Officer

On-site - سلطنة عمان ٣٠ يوليو ٢٠٢٦

الإدارة

من ٠ إلى ٠ سنة بيت.كوم

Human Resources Supervisor

On-site - سلطنة عمان ٢٨ يوليو ٢٠٢٦

الموارد البشرية

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> As Human Resources Supervisor, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives. Duties and Responsibilities  As Human Resources Supervisor, I will assume full responsibility for the efficient operation in the following: <ul><li>Assist in preparing a HR & Training plans for the resort annual based on systematic research and needs analysis.</li><li>Assist with the recruitment and interview processes.</li><li>Coordinate new hire documentation, contracts, and system entries.</li><li>Assist with coordination of new hire orientation and training for new hosts.</li><li>Assist with end-to-end employee lifecycle processes, including onboarding, probation reviews, internal movements, and offboarding.</li><li>Maintain accurate employee records and HR databases.</li><li>Collaborate closely with finance teams to ensure timely and accurate payroll processing.</li><li>Assist with variety of host events and initiatives in addition to other administrative duties.</li><li>Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.</li><li>Strictly adhere to LQA standards and guest comments.</li></ul>Qualifications To execute the position of Human Resources Supervisor, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: <ul><li>Diploma or equivalent in Business, preferably in Human Resources and at least 2 years’ experience in a similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.</li><li>Technical skills include advanced MS Office, Outlook platforms.</li><li>Fluent in English</li></ul>The above is intended to provide an overview of the role and responsibilities for a Human Resources Supervisor at Six Senses Zighy Bay. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position. Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment. </div>

من ٠ إلى ٠ سنة بيت.كوم

Duty Engineer

On-site - سلطنة عمان ٢٧ يوليو ٢٠٢٦

الإنشاءات والعقارات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Do you picture yourself as a Duty Engineer? At Crowne Plaza Resort Salalah, our goal is to make business travel work — and that’s where YOU come in. When you join Crowne Plaza Resort Salalah, you are more than just your job title. We look for energetic, confident, and ambitious individuals who excel in their roles and help our guests succeed. Set on 45 acres of beautiful tropical gardens and a long stretch of pristine sandy beach, Crowne Plaza Resort Salalah is perfectly positioned for business, meetings, and leisure travel. As a Duty Engineer, you will play a vital role in maintaining the hotel's building systems, guest rooms, and public areas to the highest standards. You will ensure all engineering operations support an exceptional guest experience while promoting safety, sustainability, and cost-effective maintenance. A little taste of your day-to-day <ul><li>Perform preventive and corrective maintenance on electrical, mechanical, HVAC, plumbing, and other building systems. </li><li>Respond promptly to guest maintenance requests and operational emergencies. </li><li>Inspect guest rooms, public areas, and back-of-house facilities to ensure they meet IHG brand standards. </li><li>Troubleshoot equipment faults and carry out repairs efficiently to minimize downtime. </li><li>Monitor the performance of plant and engineering equipment, reporting any defects or major maintenance requirements. </li><li>Ensure compliance with health, safety, fire, and environmental regulations and hotel policies. </li><li>Support energy conservation and sustainability initiatives by promoting efficient use of utilities and resources. </li><li>Maintain engineering tools, equipment, and maintenance records accurately. </li><li>Work closely with other hotel departments to support daily operations and deliver excellent guest service. </li></ul>What do we need from you? <ul><li>Diploma or certification in Electrical, Mechanical, HVAC, or a related Engineering discipline. </li><li>Minimum of 3 years' experience in hotel engineering or facilities maintenance, including at least 2 years of experience in GCC countries. </li><li>Strong knowledge of electrical, plumbing, HVAC, mechanical systems, and general building maintenance. </li><li>Proven ability to troubleshoot, repair, and maintain hotel engineering systems efficiently. </li><li>Good communication, teamwork, and problem-solving skills. </li><li>Service-oriented with the ability to work independently and under pressure. </li><li>Willingness to work flexible shifts, including weekends, public holidays, and emergency call-outs when required. </li></ul> At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

من ٠ إلى ٠ سنة بيت.كوم

Duty Engineer

On-site - سلطنة عمان ٢٧ يوليو ٢٠٢٦

التعليم والتدريب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Do you picture yourself as a Duty Engineer? At Crowne Plaza Resort Salalah, our goal is to make business travel work — and that’s where YOU come in. When you join Crowne Plaza Resort Salalah, you are more than just your job title. We look for energetic, confident, and ambitious individuals who excel in their roles and help our guests succeed. Set on 45 acres of beautiful tropical gardens and a long stretch of pristine sandy beach, Crowne Plaza Resort Salalah is perfectly positioned for business, meetings, and leisure travel. As a Duty Engineer, you will play a vital role in maintaining the hotel's building systems, guest rooms, and public areas to the highest standards. You will ensure all engineering operations support an exceptional guest experience while promoting safety, sustainability, and cost-effective maintenance. A little taste of your day-to-day <ul><li>Perform preventive and corrective maintenance on electrical, mechanical, HVAC, plumbing, and other building systems. </li><li>Respond promptly to guest maintenance requests and operational emergencies. </li><li>Inspect guest rooms, public areas, and back-of-house facilities to ensure they meet IHG brand standards. </li><li>Troubleshoot equipment faults and carry out repairs efficiently to minimize downtime. </li><li>Monitor the performance of plant and engineering equipment, reporting any defects or major maintenance requirements. </li><li>Ensure compliance with health, safety, fire, and environmental regulations and hotel policies. </li><li>Support energy conservation and sustainability initiatives by promoting efficient use of utilities and resources. </li><li>Maintain engineering tools, equipment, and maintenance records accurately. </li><li>Work closely with other hotel departments to support daily operations and deliver excellent guest service. </li></ul>What do we need from you? <ul><li>Diploma or certification in Electrical, Mechanical, HVAC, or a related Engineering discipline. </li><li>Minimum of 3 years' experience in hotel engineering or facilities maintenance, including at least 2 years of experience in GCC countries. </li><li>Strong knowledge of electrical, plumbing, HVAC, mechanical systems, and general building maintenance. </li><li>Proven ability to troubleshoot, repair, and maintain hotel engineering systems efficiently. </li><li>Good communication, teamwork, and problem-solving skills. </li><li>Service-oriented with the ability to work independently and under pressure. </li><li>Willingness to work flexible shifts, including weekends, public holidays, and emergency call-outs when required. </li></ul> At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

من ٠ إلى ٠ سنة بيت.كوم

Reservation Agent

On-site - سلطنة عمان ٢٣ يوليو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

من ٠ إلى ٠ سنة بيت.كوم

Front Office Agent

On-site - سلطنة عمان ٢٣ يوليو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

من ٠ إلى ٠ سنة بيت.كوم

Shift Technician

On-site - سلطنة عمان ١٩ يوليو ٢٠٢٦

أخرى

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> As Shift Technician (Buggy & Generator), I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives. Duties and Responsibilities  As Shift Technician, I will assume full responsibility for the efficient operation in the following:  • Evaluates mechanical, electromechanical systems and products by designing and conducting research programs; applying principles of mechanics, thermodynamics, hydraulics, heat transfer and materials.  • Develops mechanical and electromechanical products by studying customer requirements.  • Assures system and product quality by designing testing methods; tests finished product and system capabilities; confirms fabrication, assembly, and installation processes.  • Controls maintenance tools, stores and equipment and ensure there is continuous cover of the machinery and equipment in case of breakdowns.  • Ensure the efficient and economic operation of the Generators and Buggy • Giving solutions to any engineer for any Engineering related issue • Assist the engineering Manager with reporting and technical issues • Ensure that the budget is adhered to and costs are strictly controlled.  • Supporting the sustainability department on how we are to be self-sustainable and Cost saving • Coordinate with engineering coordinator related with material order • Control and monitor consumption of materials and asset. • Keeps record of assignments and produce detailed work reports.  • Maintains working area and makes sure that all working areas remain clean at all times.  • Uses personal safety wares for personal safety while on duty.  • Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.  • Strictly adhere to LQA standards and guest comments.  Qualifications To execute the position of Shift Technician , I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: • High school diploma or equivalent and/or valid license to practice mechanical engineering and at least 1 year experience in a similar setting.  • Technical skills include the ability to analyze and design projects of limited complexity and scope. Knowledge in blueprint reading and installing of machines, wiring and equipment and basic mechanical skills are mandatory. • I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status. The above is intended to provide an overview of the role and responsibilities for a Shift Technician at Six Senses Zighy Bay. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position. Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

من ٠ إلى ٠ سنة بيت.كوم

Guest Service Agent

On-site - سلطنة عمان ١٧ يوليو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> As Guest Service Agent, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives. Duties and Responsibilities As Guest Service Agent, I will assume full responsibility for the efficient operation in the following: <ul><li>Responsible for the daily operation of the telephone operators during the shift and administrative work. </li><li>Answer all inquiries in an efficient and friendly manner, using guest names whenever possible and routing calls to proper extensions. </li><li>Handle all long distance and local calls and relay message if required. </li><li>Accept and deliver wake-up calls, messages and facsimiles in a timely manner. </li><li>Assist in booking and taking requests for reservations for Restaurant, Spa and Kids’ Club. </li><li>Ensure proper handover of all outstanding matters for follow-up at the end of the shift. </li><li>Utilize and ensure proper working condition of the telephone switchboard, guest room telephones and facsimile machines. </li><li>Ensure all equipment of the department is kept clean and in good working condition. </li><li>Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded. </li><li>Strictly adhere to LQA standards and guest comments. </li></ul>Qualifications To execute the position of Guest Service Agent, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: <ul><li>High school diploma or equivalent and at least 1 year experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.</li><li>Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms.</li><li>I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.</li></ul>The above is intended to provide an overview of the role and responsibilities for a Guest Service Agent at Six Senses Zighy Bay It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position. Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.  At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

من ٠ إلى ٠ سنة بيت.كوم

Guest Service Agent

On-site - سلطنة عمان ١٧ يوليو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> As Guest Service Agent, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives. Duties and Responsibilities As Guest Service Agent, I will assume full responsibility for the efficient operation in the following: <ul><li>Responsible for the daily operation of the telephone operators during the shift and administrative work. </li><li>Answer all inquiries in an efficient and friendly manner, using guest names whenever possible and routing calls to proper extensions. </li><li>Handle all long distance and local calls and relay message if required. </li><li>Accept and deliver wake-up calls, messages and facsimiles in a timely manner. </li><li>Assist in booking and taking requests for reservations for Restaurant, Spa and Kids’ Club. </li><li>Ensure proper handover of all outstanding matters for follow-up at the end of the shift. </li><li>Utilize and ensure proper working condition of the telephone switchboard, guest room telephones and facsimile machines. </li><li>Ensure all equipment of the department is kept clean and in good working condition. </li><li>Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded. </li><li>Strictly adhere to LQA standards and guest comments. </li></ul>Qualifications To execute the position of Guest Service Agent, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: <ul><li>High school diploma or equivalent and at least 1 year experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.</li><li>Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms.</li><li>I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.</li></ul>The above is intended to provide an overview of the role and responsibilities for a Guest Service Agent at Six Senses Zighy Bay It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position. Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.  At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

من ٠ إلى ٠ سنة بيت.كوم

Front Office Supervisor

On-site - سلطنة عمان ١٧ يوليو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Front Office Supervisor is responsible for overseeing the daily operations of the Front Office, ensuring exceptional guest experiences from arrival to departure. This role supports the Front Office Manager in supervising the reception team, maintaining brand standards, resolving guest concerns, and ensuring efficient front desk operations. The Front Office Supervisor serves as a role model by delivering outstanding hospitality in line with IHG's True Hospitality values. YOUR DAY-TO-DAY: <ul><li>Deliver exceptional guest service in accordance with IHG and Crowne Plaza brand standards.</li><li>Welcome VIP guests and ensure personalized service throughout their stay.</li><li>Handle guest inquiries, requests, and complaints promptly and professionally.</li><li>Ensure efficient check-in and check-out procedures while maintaining accuracy.</li><li>Anticipate guest needs and proactively resolve issues to enhance guest satisfaction.</li><li>Supervise daily Front Office operations, including Reception, Guest Services, and Lobby activities.</li><li>Ensure all shifts are adequately staffed and operational procedures are followed.</li><li>Monitor room availability, occupancy, and room status in coordination with Housekeeping.</li><li>Ensure compliance with cash handling, billing, and financial procedures.</li><li>Conduct shift briefings and communicate important operational updates.</li><li>Prepare and review daily reports, guest feedback, and operational logs.</li><li>Monitor queue management and service efficiency during peak periods.</li><li>Supervise, coach, and motivate Front Office team members.</li><li>Provide on-the-job training for new and existing colleagues.</li><li>Monitor staff performance and provide constructive feedback.</li><li>Assist in scheduling shifts and managing attendance records.</li><li>Promote teamwork and maintain a positive working environment.</li><li>Ensure compliance with IHG policies, hotel SOPs, and local regulations.</li><li>Maintain high standards of grooming, professionalism, and workplace safety.</li><li>Ensure guest information is handled confidentially.</li><li>Support hotel quality audits and brand compliance inspections.</li><li>Monitor adherence to health, safety, and security procedures.</li><li>Promote IHG One Rewards membership and hotel services.</li><li>Identify opportunities for room upgrades and upselling.</li><li>Support revenue optimization by maximizing room inventory and guest satisfaction.</li></ul>WHAT WE NEED FROM YOU: <ul><li>Diploma or bachelor's degree in hospitality management, Business Administration, or a related field.</li><li>Minimum 2–3 years of Front Office experience.</li><li>Previous supervisory experience is preferred.</li><li>Experience with Opera PMS or similar hotel management systems.</li><li>Strong knowledge of hotel front office operations and guest service standards.</li><li>Omani National </li></ul>WHAT YOU CAN EXPECT FROM US: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> Nationality </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Oman </div> </div>

وظائف InterContinental Hotels Group

Housing Attendant

Sous Chef

Sales Manager

IT Manager

F&B Supervisor

Pastry Chef

Learning and Quality Manager

Demi Chef de Partie (Pastry )

Waiter

Hosts

Guest Relations Officer

Human Resources Supervisor

Duty Engineer

Duty Engineer

Reservation Agent

Front Office Agent

Shift Technician

Guest Service Agent

Guest Service Agent

Front Office Supervisor

أصحاب المواقع

أصحاب العمل

الباحثين عن عمل

وظائف InterContinental Hotels Group

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