Programming in Oman
1861 Jobs Found
<p><br></p>
<h3>Main tasks and responsibilities</h3>
<ul>
<li>Lead the deployment and effective operation of OQEP s EnMS across all operated assets.</li>
<li>Develop, review, and continuously enhance the EnMS manual, procedures, and supporting documentation in compliance with OQEP s document control requirements and applicable international standards.</li>
<li>Conduct and coordinate periodic energy reviews across operated assets to identify Significant Energy Uses (SEUs), performance gaps, and opportunities for energy performance enhancement.</li>
<li>Organize and facilitate EnMT meetings, including preparation of agendas, recording meeting minutes, and monitoring action item completion.</li>
<li>Develop and maintain the Energy Data Collection Plan, ensuring accurate, consistent, and timely submission of energy data by relevant operational personnel across all assets.</li>
<li>Establish, maintain, and monitor Energy Performance Indicators (EnPIs) and baselines, tracking progress against approved energy objectives and targets including benefits realization.</li>
<li>Monitor and provide technical support for energy-related initiatives, ensuring effective follow-up with asset owners on implementation progress and reporting.</li>
<li>Serve as the primary interface between the Technical Services (Reliability Team) function and key stakeholders, including Sustainability, Operation, and discipline engineers on all energy management matters.</li>
<li>Lead the identification, assessment, and implementation of energy performance improvement opportunities across assets and monitor and report on their effectiveness.</li>
<li>Coordinate multidisciplinary teams to deliver energy efficiency, decarbonization, and optimization projects within approved scope, budget, and schedule.</li>
<li>Promote awareness of OQEP s Energy Policy and the value of improved energy performance throughout the organization, including the delivery of EnMS awareness programs and internal auditor training.</li>
<li>Plan, manage, and implement the EnMS audit program, including audit scheduling, auditor coordination, reporting of findings, and timely closure of corrective actions.</li>
<li>Identify, evaluate, and implement innovative technologies and industry best practices that enhance energy performance and support OQEP s asset performance and sustainability strategies.</li>
<li>Lead and manage digitalization initiatives related to EnMS.</li>
<li>Provide mentoring and coaching to trainees and entry-level engineers in EnMS practices and requirements.</li>
<li>Liaise with the energy certification body on all matters related to certification, surveillance audits, and the ongoing maintenance of certification status.</li>
<li>Prepare and present EnMS Management Reviews and annual energy performance reports.</li>
<li>Lead and manage energy-related projects from concept development through execution, including feasibility assessments, business case preparation, budgeting, and performance monitoring.</li>
<li>Carry out any other related duties assigned by the line manager in support of business priorities and performance objectives.</li>
</ul>
<h3>Key interactions</h3>
Internal: Technical Service, HSSE, Asset and Operations, Discipline Engineers, Asset performance team members, Sustainability Team members.<br>External: Certification Body, External Energy Auditors and Consultants, ESG Rating Agencies and Disclosure Platforms, Regulatory Bodies as required.<br><h3>Notable Working Conditions.</h3>
Primarily office-based in Muscat with regular field visits to OQEP operational assets. Moderate to intensive computer screen use. Some travel required for audits, certification activities, and stakeholder engagement.<br><h3>Education requirements</h3>
Bachelor's degree in Mechanical, Electrical, Process/Chemical, or Energy Engineering or equivalent (required). Postgraduate qualification in Energy Management (preferred).<br><h3>Language requirements</h3>
Excellent knowledge of written, read, and spoken English (required), Arabic - Native (desirable)<br><h3>Background and experience</h3>
<h3>Competencies and skills</h3>
Minimum of 8 years of relevant experience in Mechanical, Electrical or Process engineering or energy management, preferably within the oil and gas industry or upstream E&P operations. Proven experience in the implementation and management of an ISO 50001-compliant Energy Management System (EnMS), including conducting energy reviews, identifying Significant Energy Uses (SEUs), and managing Energy Performance Indicators (EnPIs). ISO Lead Auditor or Internal Auditor certification is mandatory. Certified Energy Manager (CEM) certification is desirable. Technical experience in asset performance management, including electrical and/or process systems. Demonstrated experience working with multidisciplinary teams in operational asset environments, with a strong ability to influence and drive outcomes without direct reporting authority.<br><h3>Technical & Functional Skills</h3>
Strong understanding of asset performance management principles and familiarity with oil and gas production and processing facilities. Proficient in energy data analysis, performance monitoring, and the development and management of Energy Performance Indicators (EnPIs) and baselines. Knowledge of document control processes, management system documentation, and liaison with certification bodies. Good knowledge of energy efficiency technologies, optimization methodologies, and recognized industry best practices.<br><h3>Behavioral Skills</h3>
Strong ability to influence stakeholders without direct authority and effectively collaborate across multidisciplinary teams. Structured and detail-oriented professional with a strong focus on execution, accountability, and continual improvement. Excellent written and verbal communication skills, with the ability to communicate complex technical concepts effectively to both technical personnel and senior stakeholders. Self-motivated and results-driven, capable of managing multiple workstreams independently while demonstrating sound judgment, ownership, and accountability with minimal supervision.<p><strong>Desired Candidate Profile</strong></p><h3>Education requirements</h3>
Bachelor's degree in Mechanical, Electrical, Process/Chemical, or Energy Engineering or equivalent (required). Postgraduate qualification in Energy Management (preferred).<br><h3>Language requirements</h3>
Excellent knowledge of written, read, and spoken English (required), Arabic - Native (desirable)<br><h3>Background and experience</h3>
<h3>Competencies and skills</h3>
Minimum of 8 years of relevant experience in Mechanical, Electrical or Process engineering or energy management, preferably within the oil and gas industry or upstream E&P operations. Proven experience in the implementation and management of an ISO 50001-compliant Energy Management System (EnMS), including conducting energy reviews, identifying Significant Energy Uses (SEUs), and managing Energy Performance Indicators (EnPIs). ISO Lead Auditor or Internal Auditor certification is mandatory. Certified Energy Manager (CEM) certification is desirable. Technical experience in asset performance management, including electrical and/or process systems. Demonstrated experience working with multidisciplinary teams in operational asset environments, with a strong ability to influence and drive outcomes without direct reporting authority.<br><h3>Technical & Functional Skills</h3>
Strong understanding of asset performance management principles and familiarity with oil and gas production and processing facilities. Proficient in energy data analysis, performance monitoring, and the development and management of Energy Performance Indicators (EnPIs) and baselines. Knowledge of document control processes, management system documentation, and liaison with certification bodies. Good knowledge of energy efficiency technologies, optimization methodologies, and recognized industry best practices.<br><h3>Behavioral Skills</h3>
Strong ability to influence stakeholders without direct authority and effectively collaborate across multidisciplinary teams. Structured and detail-oriented professional with a strong focus on execution, accountability, and continual improvement. Excellent written and verbal communication skills, with the ability to communicate complex technical concepts effectively to both technical personnel and senior stakeholders. Self-motivated and results-driven, capable of managing multiple workstreams independently while demonstrating sound judgment, ownership, and accountability with minimal supervision.
<p>We are seeking a motivated and customer-focused <strong>Omani National</strong> to join our Oman Branch as a <strong>Sales Representative / Driver</strong>. The role involves visiting existing and potential customers, promoting company products and services, delivering quotations and materials, coordinating customer requirements, and safely driving the company vehicle for business-related activities.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Visit customers and industrial sites to promote the company’s products and services.</p></li><li><p>Develop and maintain strong relationships with existing and potential customers.</p></li><li><p>Identify new business opportunities and generate sales leads.</p></li><li><p>Deliver quotations, documents, samples, and materials to customers as required.</p></li><li><p>Follow up on customer inquiries, quotations, and purchase orders.</p></li><li><p>Coordinate with the Sales and Operations teams to ensure timely customer support.</p></li><li><p>Prepare daily customer visit reports and maintain updated customer records.</p></li><li><p>Safely operate the company vehicle and comply with Oman traffic regulations.</p></li><li><p>Ensure the assigned vehicle is maintained in good condition and report any maintenance requirements.</p></li><li><p>Represent the company professionally during customer visits and business interactions.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Omani National.</p></li><li><p>Valid Oman Driving Licence.</p></li><li><p>Good knowledge of Oman road networks and locations.</p></li><li><p>1–3 years of experience in sales, customer service, or a similar role.</p></li><li><p>Good communication skills in Arabic and English.</p></li><li><p>Basic knowledge of Microsoft Office (Word, Excel, and Outlook).</p></li><li><p>Strong interpersonal skills with a customer-focused approach.</p></li></ol>
<p>Role: Administration - Other</p><p>Industry Type: Recruitment / Staffing</p><p>Department: Administration & Facilities</p><p>Employment Type: Full Time, Permanent</p><p>Role Category: Administration</p><p>Education</p><p>UG: Any Graduate</p><p><strong>Desired Candidate Profile</strong></p><h3>Preferred candidate profile</h3><p>1. Experience with C-suite<br>2. Calendar and Time Management<br>3. Communications and Gatekeeping<br>4. Travel and Logistics<br>5. Strategic Support and Project Management<br>6. Discretion and Confidentiality<br>7.Relocation to Oman</p>
<p><h4>Overview of the role:</h4>
<p>A/C Technician would be responsible for doing service and repair for all types of DX air conditioning units, AMC jobs to achieve the assigned service target.</p>
<h4>Description of accountability:</h4>
<ul>
<li>Should do service and repair for window, split, cassette, ducted and VRF units.</li>
<li>Testing and commissioning of all types of DX air conditioners, checking the performance and troubleshooting.</li>
<li>Perform AMC for DX units.</li>
<li>Should make proper reports, recording all parameters.</li>
<li>Attend service calls.</li>
</ul>
<h4>Required skills to be successful:</h4>
<ul>
<li>Must have hands-on experience and skills in repairing different kinds of air conditioning DX systems, e.g., mini split units, ducted & cassette units, VRF systems.</li>
<li>Must have hands-on experience in troubleshooting.</li>
<li>Must have hands-on experience in testing and commissioning.</li>
<li>Ability to detect damages and malfunctions.</li>
<li>Must have experience of installation, fault finding, and rectification.</li>
<li>Preparing service reports and recording all parameters.</li>
<li>Must have good communication skills.</li>
<li>Excellent customer support attitude.</li>
</ul>
<h4>What equips you for the role:</h4>
<ul>
<li>Must have at least a 2-year vocational course in air conditioning and cooling technician.</li>
<li>Must have at least 3 years of experience as an A/C technician.</li>
<li>Must have hands-on experience and skills in repairing different kinds of air conditioning DX systems, e.g., mini split units, ducted & cassette units, VRF systems.</li>
</ul>
<h4>About Al-Futtaim Retail</h4>
<p>Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa, and Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE, and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka, and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion and food options.</p>
<p>Most recently, we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q. We aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible, we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference.</p></p><p></p>
<p> <strong> <u>HVAC Supervisor: </u> </strong> </p>
<p>Three-year Diploma in Mechanical Engineering / Air-conditioning and Refrigeration Engineering with at least 7 years experience in operation, maintenance and overhauling of screw chillers, Cold rooms, refrigerators, freezers, split/window/package A/C units and chilled water systems etc. Of the 5 years experience, at least 5 years shall be in a similar supervisory position.</p>
<p>Salary Based on experience and interview Assessment</p>
<p> </p>
<p> </p>
<p><h4>Facilities maintenance clerk</h4>
<p>The facilities maintenance clerk performs all technical support, administrative tasks and duties as required supporting the operations of the Amentum facilities maintenance staff. Responsible for PSO headquarters and GPMS sites' facilities special initiatives and preventive maintenance program, implementation of computerized maintenance management system (CMMS) and coordinating activities. Manages scheduling and tracking of work orders from initiation through completion. Updates, reviews, annotates and files all related historical records and assists facilities maintenance staff in submission of required reports. Ensures compliance with performance work statement (PWS) and Amentum ISO 9001 quality management system (QMS).</p>
<h4>Principal accountabilities</h4>
<ul>
<li>Creates manual historical records for facilities maintenance assets that are subject to periodic maintenance.</li>
<li>Keeps facility maintenance record binders and electronic records up to date from various sources of information.</li>
<li>Assists in annual updating the real property listing for assigned site.</li>
<li>Keeps a technical library on facility maintenance and fixed equipment up to date.</li>
<li>Inputs equipment data and updates maintenance details in the computerized maintenance management system (when applicable).</li>
<li>Logs all scheduled and unscheduled work orders for the facilities maintenance team.</li>
<li>Receives and passes all completed work orders to the superintendent/supervisor for document review.</li>
<li>Prepares and submits a listing of completed and outstanding work orders to the superintendent/supervisor monthly.</li>
<li>Prepares facilities maintenance related briefings and reports.</li>
<li>Establishes a filing system for all office documents, files and project books concerning facilities maintenance.</li>
<li>Accompanies facilities maintenance staff on field and site visits, as necessary.</li>
<li>Performs other duties as assigned.</li>
<li>Works in maintenance shop or warehouse environment and may be required to work outdoors for extended periods.</li>
</ul>
<h4>Minimum requirements</h4>
<ul>
<li>Must have excellent organizational skills and be able to understand, speak, read and write English at an intermediate level.</li>
<li>Must be proficient in the use of personal computers and Windows operating system and Microsoft Office to include as a minimum PowerPoint, Excel and Word programs.</li>
<li>Must have technical background to receive AutoCAD and CMMS (similar to Maximo) training if not currently qualified.</li>
<li>Must possess a valid home country driver's license and ability to obtain host nation driver's license.</li>
<li>May be required to operate material handling equipment.</li>
<li>High school diploma or equivalent required.</li>
<li>Three years' experience in performing administrative tasks required.</li>
<li>May be exposed to extreme noise from operating equipment.</li>
<li>Will be required to wear proper personal protective equipment (PPE) according to prescribed procedures and as required for task being performed.</li>
<li>Physically capable of performing all required duties; capable of lifting/pushing/pulling minimum of 50 lbs. and performing extensive work handling/lifting equipment.</li>
<li>Must be able to travel domestically and internationally.</li>
</ul>
<h4>Preferred qualifications</h4>
<p>Technical training in the use of computers to include administrative management software preferred.</p></p><p></p>
<p>We are looking for a Safety Officer to support our heat exchanger maintenance project at OQ Refinery, Oman. The Safety Officer will be responsible for monitoring site safety, conducting inspections, supporting risk assessments, ensuring compliance with HSE procedures, and promoting a strong safety culture at the worksite.</p><p>Key Responsibilities</p><ul><li><p>Monitor and enforce HSE rules and procedures at the worksite.</p></li><li><p>Conduct daily safety inspections and identify unsafe conditions.</p></li><li><p>Support preparation and review of Risk Assessments, JSA and Method Statements.</p></li><li><p>Monitor Permit-to-Work (PTW) activities.</p></li><li><p>Ensure compliance with safety requirements for confined space, hot work, working at height and LOTO.</p></li><li><p>Conduct toolbox talks and safety inductions.</p></li><li><p>Support incident and near-miss investigations.</p></li><li><p>Monitor safety during heat exchanger maintenance activities, including hydrojetting, chemical cleaning, retubing, blinding/deblinding and lifting activities.</p></li><li><p>Ensure proper use of PPE and compliance with site safety requirements.</p></li><li><p>Prepare and maintain HSE reports and records.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ol><li><p><strong>NEBOSH certification is required.</strong></p></li><li><p>Bachelor's degree/Diploma in Occupational Health & Safety, Engineering, or a related technical field.</p></li><li><p>Good knowledge of HSE procedures and workplace safety.</p></li><li><p>Knowledge of Oil & Gas / Refinery safety practices will be an advantage.</p></li><li><p>Candidates with knowledge of heat exchanger maintenance activities will be preferred.</p></li><li><p>Freshers / candidates without previous experience may also apply.</p></li><li><p><strong>Omani National</strong></p></li><li><p>Good communication and interpersonal skills.</p></li></ol>
<p><h4>Position objective:</h4>
<p>The sales associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the store manager or assistant store manager.</p>
<h4>Key responsibility:</h4>
<p><strong>Customer service:</strong><br>
<li>Greet customers and assist them in selecting products that meet their needs.</li>
<li>Convert window shoppers into buyers through proactive engagement.</li>
<li>Promote the company's loyalty program to encourage repeat sales.</li>
<li>Deliver top-tier customer service by following the company’s GUEST model (Greet, Understand, Explain, Sell, Thank).</li>
<li>Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities.</li>
<li>Educate customers on product features, benefits, materials, and care instructions.</li>
</p>
<p><strong>Grooming / attitude / knowledge:</strong><br>
<li>Always present a well-groomed and professional appearance.</li>
<li>Be flexible and available to work extended hours during peak sales periods.</li>
<li>Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations.</li>
</p>
<p><strong>Merchandising:</strong><br>
<li>Ensure products are displayed in an attractive manner according to store layout standards.</li>
<li>Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items.</li>
<li>Record and maintain accurate inventory records for incoming and outgoing stock.</li>
<li>Upsell and cross-sell products to increase sales opportunities.</li>
<li>Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.</li>
</p>
<p><strong>Process:</strong><br>
<li>Efficiently operate the point of sale (POS) system for billing and transactions.</li>
<li>Balance the cash till at the start and end of shifts.</li>
<li>Accurately process payments through cash, credit cards, vouchers, or automatic debits.</li>
<li>Issue receipts, refunds, and change to customers correctly.</li>
<li>Maintain vigilance regarding store security and ensure all loss prevention policies are followed.</li>
<li>Replenish and re-merchandise stock on the sales floor to ensure product availability at all times.</li>
</p>
<h4>Desired qualification:</h4>
<p>The ideal sales associate in a retail company should have a bachelor’s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience. Previous experience in a sales role is preferred.</p></p><p></p>
<p><h4>Position objective:</h4>
<p>The sales associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the store manager or assistant store manager.</p>
<h4>Key responsibility:</h4>
<p><strong>Customer service:</strong><br>
<li>Greet customers and assist them in selecting products that meet their needs.</li>
<li>Convert window shoppers into buyers through proactive engagement.</li>
<li>Promote the company's loyalty program to encourage repeat sales.</li>
<li>Deliver top-tier customer service by following the company’s GUEST model (Greet, Understand, Explain, Sell, Thank).</li>
<li>Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities.</li>
<li>Educate customers on product features, benefits, materials, and care instructions.</li>
</p>
<p><strong>Grooming, attitude, and knowledge:</strong><br>
<li>Always present a well-groomed and professional appearance.</li>
<li>Be flexible and available to work extended hours during peak sales periods.</li>
<li>Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations.</li>
</p>
<p><strong>Merchandising:</strong><br>
<li>Ensure products are displayed in an attractive manner according to store layout standards.</li>
<li>Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items.</li>
<li>Record and maintain accurate inventory records for incoming and outgoing stock.</li>
<li>Upsell and cross-sell products to increase sales opportunities.</li>
<li>Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.</li>
</p>
<p><strong>Process:</strong><br>
<li>Efficiently operate the point of sale (POS) system for billing and transactions.</li>
<li>Balance the cash till at the start and end of shifts.</li>
<li>Accurately process payments through cash, credit cards, vouchers, or automatic debits.</li>
<li>Issue receipts, refunds, and change to customers correctly.</li>
<li>Maintain vigilance regarding store security and ensure all loss prevention policies are followed.</li>
<li>Replenish and re-merchandise stock on the sales floor to ensure product availability at all times.</li>
</p>
<h4>Desired qualification:</h4>
<p>The ideal sales associate in a retail company should have a bachelor’s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience. Previous experience in a sales role is preferred.</p></p><p></p>
<p> <strong>Role Objective</strong> </p> <p> <strong>JOB CONTENT</strong> </p> <p>To support the Budgeting & Control Section Head in planning, preparing, and monitoring the Bank s Budget and Rolling Plan. Coordinate with departments, consolidate budgets, and ensure adherence to financial plans. Facilitate the budgetary process and provide financial analysis to support effective management decision-making and strategic alignment.</p> <p> </p> <p> <strong>2. Duties and Responsibilities</strong> </p> <p>1. Budget Preparation & Consolidation</p> <p>1.1 Assist in the preparation and consolidation of the annual budget by collecting data from departments, business lines, and strategic initiatives.</p> <p>1.2 Coordinate with department heads and budget owners to ensure timely and accurate submission of budget proposals.</p> <p>1.3 Provide justifications and explanations to Management and the Board for the proposed budgets.</p> <p>1.4 Preparation & maintenance of the complete budget working files and related documents</p> <p> </p> <p>2. Rolling Forecasting & Capital Planning</p> <p> Develop, maintain, and continuously update rolling forecasts covering profitability, balance sheet growth, liquidity, capital adequacy, and key business drivers. </p> <p> Coordinate with business units and support functions to incorporate changing market conditions, business assumptions, and strategic initiatives into rolling forecast models. </p> <p> Support the preparation of forward-looking financial projections for Management, Board Committees, Shareholders, and regulators, ensuring consistency with approved strategic and business plans. </p> <p> Provide forecast inputs and analytical support for ICAAP, Capital Planning, and other regulatory submissions required by the Central Bank of Oman. </p> <p> </p> <p>3. Monitoring & Performance Reporting</p> <p>3.1 Monitor departmental and overall budget performance to ensure alignment with approved financial plans.</p> <p>3.2 Identify and analyze variances between actual and budgeted figures, and report insights to the Budgeting & Control Section Head.</p> <p>3.3 Support reforecasting efforts and ensure accurate and timely performance reporting through monthly, quarterly, and periodic reports (including income statements, balance sheets, and cash flow statements).</p> <p> </p> <p>4. Financial & Strategic Analysis</p> <p>4.1 Conduct financial and transactional analysis to identify trends, cost-saving opportunities, and performance improvement areas.</p> <p>4.2 Provide recommendations to improve budget efficiency and support strategic decision-making.</p> <p> </p> <p>5. Cost Control & Optimization</p> <p> </p> <p>5.1 Implement and support cost control measures, including participation in cost review meetings and development of a cost accounting model/system for management accounts.</p> <p>5.2 Promote continuous improvement in budgeting and cost management practices by aligning with the best international practices and enhancing productivity.</p> <p> </p> <p>6. Strategic Alignment & Integration</p> <p>6.1 Support departments in developing strategies aligned with functional and organizational goals, ensuring both vertical and horizontal integration.</p> <p>6.2 Prepare financial projections for long-term planning and regulatory purposes, including inputs for ICAAP documentation required by the Central Bank of Oman.</p> <p> </p> <p>7. Governance & Compliance</p> <p>7.1 Ensure all budget-related activities and documentation comply with internal policies and external regulations.</p> <p>7.2 Stay updated with changes in financial regulations and adjust practices accordingly.</p> <p>7.3 Supervise communication and implementation of policies and procedures to maintain adherence to organizational and legislative standards.</p> <p> </p> <p>8. Teamwork & Operational Support</p> <p>8.1 Manage or support daily operations within the budgeting function, enabling effective teamwork and high performance.</p> <p>8.2 Contribute to the ongoing development and refinement of systems, processes, and reporting frameworks to support operational efficiency.</p> <p> </p> <p>9. Other Duties</p> <p>9.1 Perform any other tasks assigned from time to time by the manager or management.</p> <p> </p> <p> </p> <p>KEY INTERACTIONS</p> <p>1. Internal</p> <p> Board, Management & all internal department and branches As per operational activities</p> <p> </p> <p>2. External</p> <p> Shareholder(s), Auditors As part of operational activities</p> <p> </p> <p>3. Level of external interaction </p> <p> This position requires a low to medium level of external interaction</p><p><strong>Desired Candidate Profile</strong></p><p> <strong>MINIMUM EDUCATION, QUALIFICATIONS SKILLS</strong> </p> <p>Education:</p> <p> Required: Bachelor's degree in relevant discipline. Preferred: Master's degree in relevant discipline and/or professional qualification such as ACCA or CFA.</p> <p>Experience:</p> <p> 3 to 5 years of experience in relevant discipline.</p> <p>Special Skills & Knowledge:</p> <p> Strong analytical and numerical skills.</p> <p> Proficiency in budgeting and financial management models and ERP system.</p> <p> Excellent communication and interpersonal skills.</p> <p> Attention to detail and accuracy in financial reporting.</p> <p> Proficient in spreadsheets for data analysis, budgeting models, and financial reporting.</p> <p> Good command of word applications for report writing and documentation.</p> <p> Fluent in Presentation applications for preparing budget presentations and communicating financial insights to management.</p> <p> Fluent in reading, writing, and speaking Arabic and English</p>
<p>To carry out basic secretarial tasks and related duties for the Operations/Administration Department To answer telephoned calls, if assigned, in a courteous manner and convey the relevant information to the concerned persons To record and file documents in their respective locations as designated by Managers and Senior Personnel To deliver and collect printed documents to and from various departments as requested by Managers and Senior Personnel To be able to type drafts given to him by various Managers and Senior Personnel in a word document format using MS Word on a computer To support and assist office staff and others as and when required To be polite and respect his Superiors at all times To attend and pass HSE, Food Safety. QMS and any other Courses that is required or specified for this category of Job Description To ensure the integrity and confidentially of all documentation and other information within the AA Group and that no information is disclosed to unauthorised personnel To ensure/carry out all works in strict and full compliance with the AA Group s QHSE Plans, Policies, Procedures and to STOP any unsafe work immediately To understand and comply with the laws and statutes of the Sultanate of Oman and local customs and traditions To understand and comply with the overall concept of the AA Group s Quality Management System as expressed through the Quality Policy, Quality Management System Procedures and other documents To understand and comply with the AA Group s Commitment to Health, Safety and Environment (HSE) that is expressed through the HSE Policy, Alcohol & Drugs Policy, Transportation Policy, Environmental Policy, Anti-Bribery & Corruption Policy, Ethical Code of Conduct, Procedures, the 12 Life Saving Rules and its Consequence Matrix and all other related documents within the AA Group QHSE-MS including that Everyone is empowered to STOP unsafe work To ensure that the rules and regulations of the AA Group and the Oman Government are understood and complied with and that any necessary disciplinary action will be taken whenever these rules and regulations are broken. To understand and comply with the AA Group s Policy that prior Management permission is required before leaving a location; the use of private transport is prohibited and only Company provided or approved transportation shall be used for commuting to and from Oil & Gas Interior locations. To carry out any other duties and tasks required by his Superiors</p><p><strong>Desired Candidate Profile</strong></p><p>To attend and pass HSE, Food Safety. QMS and any other Courses that is required or specified for this category of Job Description</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Goodman Masson is partnering with a new financial markets infrastructure venture under formation in Oman.<br> Backed by prominent institutional investors, the business is building a greenfield platform from the ground up, and is now hiring at the build stage.<br> This is a rare chance to help stand up critical market infrastructure from a blank sheet and then run what you have built.<br> The role As Repo & Collateral Specialist , you will be the operational authority for the platform's repo and collateral services, helping establish one of the defining capabilities of a modern financial market infrastructure.<br> From bilateral repo settlement and tri-party collateral management through to margining, default management and Shari'a-compliant financing structures, you will play a pivotal role in designing and operating a world-class service from day one.<br> This is a hands-on opportunity for an experienced practitioner who has personally managed repo transactions, collateral movements, margin calls and default scenarios in a live market environment.<br> During the build phase you will design the operating model, controls and frameworks that will underpin the platform.<br> During the run phase you will operate and continuously enhance the service you have helped create.<br> What you will do Own the end-to-end processing of bilateral repo transactions, including opening and closing settlements, mark-to-market adjustments, substitutions and lifecycle events Manage the operational delivery of the tri-party collateral service, including collateral allocation, optimisation, substitutions and release Develop and maintain collateral eligibility criteria, valuation methodologies, haircut frameworks and concentration limits Operate the daily margin process, including exposure calculations, margin calls, dispute resolution and escalations Process Shari'a-compliant financing structures including murabaha , tawarruq and wakala , ensuring operational accuracy and compliance Manage corporate actions affecting collateralised positions, working closely with the Corporate Actions Specialist to ensure correct entitlement and valuation treatment Support default management processes, including close-out procedures, collateral realisation and regulatory testing Design the repo and collateral operating model, procedures, runbooks and reconciliation framework during the build phase Build strong operational relationships with primary dealers, custodians, settlement banks, ICSDs and other market participants Support participant testing and onboarding to ensure market readiness ahead of go-live Location and terms Based in Muscat, Oman .<br> Permanent for Omani nationals; two-year fixed-term contract for expatriate hires.<br> If this is your kind of build, please apply now!<br> What you will bring Degree in finance, accounting, economics, business or a related discipline At least ten years' hands-on experience in repo and collateral operations within a CSD, ICSD, custody bank, primary dealer, tri-party provider or major financial institution Proven practitioner experience managing bilateral repo settlement, tri-party collateral management, margin processing and default management Experience designing or significantly enhancing repo lifecycle models, collateral frameworks or tri-party operating models Strong understanding of collateral valuation, eligibility frameworks, haircut methodologies and margin calculation Working knowledge of legal documentation including GMRA , GMSLA and ISDA Credit Support Annex Experience managing collateral through market stress, valuation disputes and counterparty events Excellent communication skills with the ability to explain complex repo and collateral concepts clearly to both technical and business audiences Fluent English, written and spoken Also of interest Experience processing Shari'a-compliant repo structures including murabaha , tawarruq and wakala Knowledge of AAOIFI standards for Islamic finance Experience using major tri-party collateral platforms such as Euroclear, Clearstream, BNY Mellon or JP Morgan Familiarity with SWIFT ISO 15022 and ISO 20022 messaging for repo and collateral, including MT527 , MT558 , MT569 and colr messages Understanding of the CPMI-IOSCO Principles for Financial Market Infrastructures Experience working within an international financial centre or regulated financial market infrastructure Arabic language skills</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Goodman Masson is partnering with a new financial markets infrastructure venture under formation in Oman.<br> Backed by prominent institutional investors, the business is building a greenfield platform from the ground up, and is now hiring at the build stage.<br> This is a rare chance to help stand up critical market infrastructure from a blank sheet and then run what you have built.<br> The role As Corporate Actions Specialist , you will be the operational authority for every corporate action and lifecycle event across the platform.<br> From coupon payments and redemptions through to restructurings, complex structured products and sukuk, you will ensure every event is processed accurately, on time, and in line with market practice.<br> This is a hands-on role for an experienced practitioner who has personally managed corporate actions throughout the full instrument lifecycle, not someone who has only overseen the function from a management perspective.<br> Working closely with issuers, paying agents, trustees, custodians, ICSDs and CSDs, you will help build the corporate actions function from the ground up, designing the operating model, procedures and controls that will underpin one of the region's newest financial market infrastructures.<br> What you will do Own the end-to-end processing of corporate actions and lifecycle events including coupon payments, redemptions, amortisations, calls, puts, restructurings, defaults, tenders and exchanges Manage the full lifecycle of bonds, sukuk, asset-backed securities, floating-rate notes and other structured instruments admitted to the platform Build and maintain the corporate actions calendar, ensuring every event is prepared for and executed accurately Manage operational relationships with issuers, paying agents, calculation agents and trustees, establishing robust operating procedures and escalation processes Coordinate notification chains across issuers, CSDs, ICSDs, custodians, settlement banks and investors Reconcile lifecycle events across all counterparties, investigate exceptions and resolve breaks within agreed service levels Design the corporate actions operating model, procedures, runbooks, controls and reconciliation framework during the platform build phase Support issuer onboarding by providing operational expertise on complex issuance structures and lifecycle event processing Work closely with testing teams to support participant certification and ensure market readiness for corporate actions processing Location and terms Based in Muscat, Oman .<br> Permanent for Omani nationals; two-year fixed-term contract for expatriate hires.<br> If this is your kind of build, please apply now!<br> What you will bring Degree in finance, accounting, business, economics or a related discipline At least ten years' hands-on experience in corporate actions within a paying agent, custody, CSD, ICSD or similar capital markets environment Direct experience processing the full lifecycle of bonds, sukuk, asset-backed securities, callable and puttable structures, floating-rate notes and other structured products Strong experience managing coupon payments, redemptions, restructurings, tax events and complex lifecycle processing Proven ability to coordinate corporate actions across issuers, paying agents, trustees, custodians, CSDs, ICSDs and investors Experience reconciling lifecycle events across multiple parties and resolving operational breaks under time pressure Excellent communication skills with the ability to explain complex operational processes clearly to both technical and business stakeholders Fluent English, written and spoken Also of interest Experience working within a paying agent environment with ownership of redemption processing and lifecycle event management Knowledge of sukuk and Islamic finance instruments Experience with SWIFT ISO 15022 and ISO 20022 corporate actions messaging, including MT564, MT566, MT568 and seev messages Familiarity with Securities Market Practice Group (SMPG) standards Understanding of the CPMI-IOSCO Principles for Financial Market Infrastructures Experience working within an international financial centre or regulated financial market infrastructure Arabic language skills</span> </div>
<ul><li><p>Review commissioning plans, test procedures, inspection records, pre-commissioning documentation, and acceptance-related submissions.</p></li><li><p>Witness start-up tests, pre-commissioning, commissioning, reliability runs, performance tests, and system readiness activities.</p></li><li><p>Coordinate commissioning interfaces with discipline engineers, contractors, grid/interface parties, QA/QC, HSE, and project management teams.</p></li><li><p>Verify test results, commissioning records, punch list status, non-conformances, and readiness for handover or taking-over activities.</p></li><li><p>Support performance verification for wind, solar PV, BESS, electrical systems, and associated infrastructure as applicable.</p></li><li><p>Prepare commissioning inputs for progress reports, technical reviews, close-out reports, and acceptance documentation.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related discipline.</p></li><li><p>Minimum 10 years of experience in commissioning power generation, renewable energy, substations, grid-connected assets, or similar infrastructure projects.</p></li><li><p>Experience with start-up tests, reliability runs, performance tests, commissioning documentation, and acceptance procedures.</p></li><li><p>Experience with wind, solar PV, BESS, or HV/MV electrical systems is preferred.</p></li><li><p>Strong knowledge of commissioning sequencing, test witnessing, punch list management, and technical reporting.</p></li><li><p>Strong coordination, problem-solving, and stakeholder communication skills.</p></li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>Welcome to the voco family. Now that you are part of our family, let’s explain the role you will play. </span></span></p><br><p><span><span>Service at voco Muscat Al Mouj should not just be about delivering the basics. It isn’t a hygiene factor, With some subtle tweaks and areas of focus, service can be a core manifestation of the brand. As we will come to see, our Service Strategy embraces the core Brand Promise of “Reliably Different”.</span></span></p><br><p><span><span><strong>WHAT WILL I ACTUALLY BE DOING?</strong></span></span></p><br><p><span><span>The overarching Service Style at voco is based around the concept of hosting. Hosting is an intuitive, appealing and positive concept the embodies the voco brand and service experience. It’s all about thinking and taking care of others, being thoughtful to their needs and ensuring they’re always happy, relaxed and comfortable.</span></span></p><br><p><span><span>If there’s on thing we know, it’s that a great Host is at the heart of every great stay. That’s why all our staff play the role of Host for our guests at voco. Everyone is empowered to take responsibility for making sure things are done well, and everyone is proud to deliver Reliably Different experience.</span></span></p><br><p><span><span><strong>Regarding the role and responsibilities, you will need to perform the followings:</strong></span></span></p><br><p><span><span>As an F&B Supervisor at voco Muscat Al Mouj, you will oversee daily operations within the food and beverage outlets, ensuring excellent service delivery and smooth functioning of the team. You will assist in managing staff performance, guest satisfaction, and operational standards while supporting the achievement of revenue and quality targets. Your leadership will contribute to creating memorable guest experiences aligned with voco’s brand promise of being refreshingly different and reliably welcoming.</span></span></p><br><span><span>• </span></span><span><span>Supervise daily food and beverage operations, ensuring timely and professional service.</span></span><br><span><span>• </span></span><span><span>Assist in coordinating between front-of-house and kitchen teams to deliver seamless guest experiences.</span></span><br><span><span>• </span></span><span><span>Ensure all service areas are maintained to the highest standards of cleanliness, presentation, and safety.</span></span><br><span><span>• </span></span><span><span>Manage shift schedules and staff deployment to meet business needs effectively.</span></span><br><span><span>• </span></span><span><span>Lead by example in delivering exceptional guest service, handling guest inquiries and complaints promptly and professionally.</span></span><br><span><span>• </span></span><span><span>Monitor guest feedback and collaborate with the team to implement improvements.</span></span><br><span><span>• </span></span><span><span>Ensure adherence to voco’s service standards and brand values at all times.</span></span><br><span><span>• </span></span><span><span>Train, coach, and motivate F&B team members to enhance skills and maintain high service standards.</span></span><br><span><span>• </span></span><span><span>Conduct regular briefings and support ongoing staff development.</span></span><br><span><span>• </span></span><span><span>Monitor staff performance and provide constructive feedback.</span></span><br><span><span>• </span></span><span><span>Promote teamwork, positive morale, and a safe working environment.</span></span><br><span><span>• </span></span><span><span>Support inventory management and stock control, minimizing wastage and pilferage.</span></span><br><span><span>• </span></span><span><span>Assist in monitoring labor costs and operational expenses within budget.</span></span><br><span><span>• </span></span><span><span>Ensure accurate cash handling and compliance with financial procedures.</span></span><br><span><span>• </span></span><span><span>Ensure compliance with health, safety, hygiene, and licensing regulations.</span></span><br><span><span>• </span></span><span><span>Conduct regular checks to ensure operational and safety standards are met.</span></span><br><span><span>• </span></span><span><span>Support internal and external audits as required.</span></span><br><span><span>• </span></span><span><span>Receiving and posting cash correctly.</span></span><br><p><span><span><strong>WHAT ARE THE REQUIREMNTS AND KEY COMPETENCIES?</strong></span></span></p><br><span><span>• </span></span><span><span>Diploma or degree in Hospitality, Food & Beverage Management, or related field preferred.</span></span><br><span><span>• </span></span><span><span>Minimum 2–4 years of experience in food and beverage supervision within a hotel or upscale restaurant environment.</span></span><br><span><span>• </span></span><span><span>Strong leadership and interpersonal skills.</span></span><br><span><span>• </span></span><span><span>Excellent communication skills in English; Arabic is an advantage.</span></span><br><span><span>• </span></span><span><span>Good knowledge of food and beverage operations, hygiene standards, and safety regulations.</span></span><br><span><span>• </span></span><span><span>Ability to work flexible hours, including evenings, weekends, and holidays.</span></span><br><span><span>• </span></span><span><span>Proficient in using point-of-sale (POS) and inventory systems.</span></span><br><p><span><span><strong>HOW DO I DELIVER THIS?</strong></span></span></p><br><p><span><span>The idea of a Host in a hotel in itself is not unusual. The idea that <strong>Everyone’s a Host</strong> is unique. It conveys a sense that everyone at the hotel takes responsibility, is empowered to and proud to deliver a Reliably Different experience. Our Service Style is delivered by letting our Thoughtful, Unstuffy, and Charming voco personality shine through, by demonstrating our three Service Behaviours (Be Thoughtful, Be Natural, and Make It Memorable). Here’s how to Host a guest the voco way.</span></span></p><br><p><span><span><strong>Be Thoughtful</strong> – We pride ourselves on delivering the important things that our guests need and value consistently – every day, every stay. We’re Hosts our guests can always count on.</span></span></p><br><p><span><span><strong>Be Natural</strong> – We’re genuine, natural Hosts – always friendly, relaxed and charming. We get to know our guests and build a personal rapport, putting them at their ease throughout their stay.</span></span></p><br><p><span><span><strong>Make It Memorable</strong> – We’re Hosts who share our local knowledge and personal recommendation to help guests get the most from their stay. We look for ways to surprise and delight our guests, indulging them with little acts of kindness that make their stay memorable.</span></span></p><br><p><span><span>The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or requirements / qualifications of the job.</span></span></p><br><br> </div>
<p><h4>Overview of the role</h4>
<p>To lead and manage service operations for consumer electronics and air conditioning products by ensuring timely service delivery, high quality standards, effective team performance, and compliance with company processes related to service, spare parts, stock, finance, reporting, and the achievement of revenue and collection targets as assigned from time to time.</p>
<h4>What you will do</h4>
<p><strong>Description of accountability:</strong></p>
<h4>Service operations</h4>
<ul>
<li>Achievement of revenue and collection target related to assigned portfolio and profit centre.</li>
<li>Ensure timely allocation and effective distribution of service calls among team members to maximize productivity and meet service level agreements (SLAs).</li>
<li>Coordinate closely with customers, technicians, resellers, dealers, and internal teams to attend and resolve complaints within the prescribed turnaround time.</li>
<li>Monitor job progress and proactively update customers and relevant stakeholders on status and expected closure.</li>
<li>Ensure proper job closure and timely billing in SAP immediately upon completion of service calls.</li>
<li>Maintain clear and professional communication through SAP, emails, and internal coordination.</li>
</ul>
<h4>Quality & performance management</h4>
<ul>
<li>Ensure all service jobs are completed with the highest quality standards, aiming for zero repeat complaints.</li>
<li>Identify, raise and discuss epidemic or recurring failures with principles and line managers and support root cause analysis.</li>
<li>Monitor individual technician performance and motivate team members to improve efficiency, skill levels, and accountability.</li>
<li>Guide team members to take on higher responsibilities through coaching, mentoring, and on-the-job support.</li>
<li>Recommend and coordinate technical and soft-skill training programs based on performance gaps.</li>
<li>Obtain periodic feedback from customers and end users regarding work carried out and ensure corrective actions are implemented where required.</li>
</ul>
<h4>Spare parts management</h4>
<ul>
<li>Raise spare parts requests promptly and ensure timely issuance to technicians to avoid service delays.</li>
<li>Track pending parts and regularly review status with the parts team for follow-up and availability.</li>
<li>Ensure defective parts are returned to the store within three days of repair completion.</li>
<li>Maintain weekly review of pending and returned parts with the team.</li>
<li>Escalate spare parts pending beyond seven days to superiors for intervention.</li>
</ul>
<h4>Reporting & documentation</h4>
<ul>
<li>Review all pending service calls on a regular basis and take corrective action where required.</li>
<li>Prepare and submit weekly service and performance reports to the line manager.</li>
<li>Conduct weekly performance discussions with team members, share feedback and provide support to improve individual and overall team performance.</li>
<li>Ensure accuracy and completeness of job cards, claim data, call reports and supporting documentation.</li>
</ul>
<h4>Technical report (TR) & warranty management</h4>
<ul>
<li>Ensure timely submission of TR-recommended job cards within seven days from job completion.</li>
<li>Forward documents for scrap processing on a monthly basis.</li>
<li>Regularly clear open orders, STOs and pending warranty-related transactions in SAP.</li>
<li>Coordinate closely with warranty claims and technical teams to avoid delays or rejections.</li>
</ul>
<h4>Stock management</h4>
<ul>
<li>Conduct periodic stock counts to ensure accuracy and system alignment.</li>
<li>Ensure proper stock upkeep, segregation and control in line with company policies.</li>
<li>Identify and process slow-moving, second sale and scrap stock for timely clearance.</li>
<li>Maintain accurate stock records in SAP and address discrepancies immediately.</li>
</ul>
<h4>Finance & commercial coordination</h4>
<ul>
<li>Ensure credit approvals are obtained for all non-cash jobs prior to service execution.</li>
<li>Ensure timely preparation and submission of service estimates.</li>
<li>Follow up on payments and collections from out-of-warranty customers.</li>
<li>Escalate overdue payments to management.</li>
<li>Coordinate with finance team using SAP reports and email communication to ensure financial compliance.</li>
<li>Ensure timely preparation of debit notes for principal claims and follow up with principals for settlement.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Strong service operations and team management skills.</li>
<li>Customer-focused approach with quality orientation.</li>
<li>Good working knowledge of SAP and service management systems.</li>
<li>Effective communication and coordination skills.</li>
<li>Problem-solving and analytical ability.</li>
<li>Ability to manage multiple priorities and meet deadlines.</li>
</ul>
<h4>What equips you for the role</h4>
<ul>
<li>Diploma or bachelor’s degree in electronics, electrical or related field.</li>
<li>7 to 10 years of experience in after-sales service operations.</li>
<li>Minimum 2 to 3 years in a supervisory or team leadership role.</li>
<li>Experience in consumer electronics and/or air conditioning service operations.</li>
</ul>
<h4>About Al-Futtaim Retail</h4>
<p>Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa and Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion and food options.</p>
<p>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference.</p></p><p></p>
<p><h4>Overview of the role</h4>
<p>To lead and manage service operations for consumer electronics and air conditioning products by ensuring timely service delivery, high quality standards, effective team performance, and compliance with company processes related to service, spare parts, stock, finance, reporting, and the achievement of revenue and collection targets as assigned from time to time.</p>
<h4>What you will do</h4>
<p><strong>Description of accountability:</strong></p>
<h4>Service operations</h4>
<ul>
<li>Achievement of revenue and collection target related to assigned portfolio and profit centre.</li>
<li>Ensure timely allocation and effective distribution of service calls among team members to maximize productivity and meet service level agreements (SLAs).</li>
<li>Coordinate closely with customers, technicians, resellers, dealers, and internal teams to attend and resolve complaints within the prescribed turnaround time.</li>
<li>Monitor job progress and proactively update customers and relevant stakeholders on status and expected closure.</li>
<li>Ensure proper job closure and timely billing in SAP immediately upon completion of service calls.</li>
<li>Maintain clear and professional communication through SAP, emails, and internal coordination.</li>
</ul>
<h4>Quality & performance management</h4>
<ul>
<li>Ensure all service jobs are completed with the highest quality standards, aiming for zero repeat complaints.</li>
<li>Identify, raise and discuss epidemic or recurring failures with principles and line managers and support root cause analysis.</li>
<li>Monitor individual technician performance and motivate team members to improve efficiency, skill levels, and accountability.</li>
<li>Guide team members to take on higher responsibilities through coaching, mentoring, and on-the-job support.</li>
<li>Recommend and coordinate technical and soft-skill training programs based on performance gaps.</li>
<li>Obtain periodic feedback from customers and end users regarding work carried out and ensure corrective actions are implemented where required.</li>
</ul>
<h4>Spare parts management</h4>
<ul>
<li>Raise spare parts requests promptly and ensure timely issuance to technicians to avoid service delays.</li>
<li>Track pending parts and regularly review status with the parts team for follow-up and availability.</li>
<li>Ensure defective parts are returned to the store within three days of repair completion.</li>
<li>Maintain weekly review of pending and returned parts with the team.</li>
<li>Escalate spare parts pending beyond seven days to superiors for intervention.</li>
</ul>
<h4>Reporting & documentation</h4>
<ul>
<li>Review all pending service calls on a regular basis and take corrective action where required.</li>
<li>Prepare and submit weekly service and performance reports to the line manager.</li>
<li>Conduct weekly performance discussions with team members, share feedback and provide support to improve individual and overall team performance.</li>
<li>Ensure accuracy and completeness of job cards, claim data, call reports and supporting documentation.</li>
</ul>
<h4>Technical report (TR) & warranty management</h4>
<ul>
<li>Ensure timely submission of TR-recommended job cards within seven days from job completion.</li>
<li>Forward documents for scrap processing on a monthly basis.</li>
<li>Regularly clear open orders, STOs and pending warranty-related transactions in SAP.</li>
<li>Coordinate closely with warranty claims and technical teams to avoid delays or rejections.</li>
</ul>
<h4>Stock management</h4>
<ul>
<li>Conduct periodic stock counts to ensure accuracy and system alignment.</li>
<li>Ensure proper stock upkeep, segregation and control in line with company policies.</li>
<li>Identify and process slow-moving, second sale and scrap stock for timely clearance.</li>
<li>Maintain accurate stock records in SAP and address discrepancies immediately.</li>
</ul>
<h4>Finance & commercial coordination</h4>
<ul>
<li>Ensure credit approvals are obtained for all non-cash jobs prior to service execution.</li>
<li>Ensure timely preparation and submission of service estimates.</li>
<li>Follow up on payments and collections from out-of-warranty customers.</li>
<li>Escalate overdue payments to management.</li>
<li>Coordinate with finance team using SAP reports and email communication to ensure financial compliance.</li>
<li>Ensure timely preparation of debit notes for principal claims and follow up with principals for settlement.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Strong service operations and team management skills.</li>
<li>Customer-focused approach with quality orientation.</li>
<li>Good working knowledge of SAP and service management systems.</li>
<li>Effective communication and coordination skills.</li>
<li>Problem-solving and analytical ability.</li>
<li>Ability to manage multiple priorities and meet deadlines.</li>
</ul>
<h4>What equips you for the role</h4>
<ul>
<li>Diploma or bachelor’s degree in electronics, electrical or related field.</li>
<li>7 to 10 years of experience in after-sales service operations.</li>
<li>Minimum 2 to 3 years in a supervisory or team leadership role.</li>
<li>Experience in consumer electronics and/or air conditioning service operations.</li>
</ul>
<h4>About Al-Futtaim Retail</h4>
<p>Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa and Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion and food options.</p>
<p>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>Role Objective:<br></p><br><p><span>To ensure
the continued airworthiness, reliability, safety, and operational performance
of aircraft avionics and electrical systems by providing technical engineering
support, evaluating regulatory requirements and technical modifications,
managing reliability and maintenance programs, and coordinating with
manufacturers, service providers, and internal stakeholders. The role is
responsible for maintaining compliance with applicable regulatory and
organizational requirements while driving continuous improvements in avionics
system performance, maintenance effectiveness, and operational reliability.</span><br></p><br><p><span>Duties and
Responsibilities:</span><br></p><br><ul><li><span>Efficiently co-ordinate with other departments regarding
Technical Projects to achieve high-quality technical standards acceptable to
airworthiness authority and the company.<br></span></li><li><span>Reviews ADs, SBs, modifications, reliability issues, and
maintenance programs related to avionics / electrical systems.<br></span></li><li><span>Maintaining a database of information / history relevant to
each aircraft and its electronics and electrical systems that includes
modification data.<br></span></li><li><span>Establish and or enforce compliance of applicable rules,
policies and procedures and ensure HSE Policies are complied with and
recommended updates accordingly.<br></span></li><li><span>Reviews and coordinate proposal preparations, statements of
work and specifications, estimation of product/service costs, negotiation and
administration of contracts thereby supporting Manager Technical Services to
arrive at the best option and undertake necessary action steps.<br></span></li><li><span>Oversee and manage the maintenance, inspection, and
modification of aircraft electronics and electrical systems, including
communications, navigation, surveillance, flight management, cockpit displays,
electrical power generation/distribution, and aircraft software.<br></span></li><li><span>Develop and implement maintenance programs, ensuring
compliance with safety regulations, manufacturer recommendations, and
airworthiness requirements.<br></span></li><li><span>Provides engineering support for system malfunctions,
component reliability, and overhaul programs.<br></span></li><li><span>Lead investigations into any issues with aircraft avionics
systems, ensuring accurate root cause analysis and timely resolution.<br></span></li><li><span>Coordinate with engineering teams and external vendors to
source parts, tools, and equipment necessary for repairs or modifications.<br></span></li><li><span>Ensure that all maintenance and modification activities are
documented accurately and comply with regulatory and company requirements.<br></span></li><li><span>Maintain and update technical records, including inspection
reports, service bulletins, and maintenance logs.<br></span></li><li><span>Contribute to the development of aircraft maintenance
programs related to aircraft electronics and electrical systems, ensuring they
are aligned with fleet requirements and operational goals.<br></span></li><li><span>Monitor and ensure that scheduled maintenance related to
avionics is completed on time, minimizing aircraft downtime and maximizing
fleet availability.<br></span></li><li><span>Liaise with other departments, including Maintenance,
Operations, and Procurement, to ensure smooth execution of maintenance
activities.<br></span></li><li><span>Communicate with external suppliers and manufacturers to
ensure timely supply of parts and services for related aircraft electronics and
electrical systems.<br></span></li><li><span>Provide technical advice and support to the team, ensuring
they are equipped with the knowledge and resources to perform their duties
effectively.<br></span></li><li><span>Prepare technical reports, engineering instructions,
assessments, and recommendations.<br></span></li><li><span>Identify areas for improvement in maintenance procedures and
contribute to the implementation of solutions that enhance service quality and
efficiency.<br></span></li><li><span>Participate in training programs to stay updated on the
latest technical developments, tools, and regulations in the field of aircraft
avionics.<br></span></li><li><span>Carry out any other task as and when directed by Manager
Technical Services.<br></span></li></ul><br><span>Requirements</span><ul><li><span><span>Graduate in
Mechanical/Aeronautical/Electrical Engineering, or equivalent.</span><br></span></li><li><span><span>Minimum of
3-5 years of experience in aircraft maintenance.</span><br></span></li><li><span><span>Strong
experience with aircraft inspection, repair, and modification.</span><br></span></li></ul><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>Role Objective:<br></p><br><p><span>To ensure
the continued airworthiness, reliability, safety, and operational efficiency of
aircraft systems by assessing regulatory requirements and technical
modifications, supporting maintenance and overhaul programs, providing
technical expertise for operational issues, and collaborating with
manufacturers, service providers, and internal stakeholders. The role is
responsible for driving continuous improvement in maintenance practices,
service quality, and aircraft reliability while ensuring compliance with
regulatory and organizational standards.</span><br></p><br><p><span>Duties and
Responsibilities:</span><br></p><br><ul><li><span><span>Efficiently
co-ordinate with other departments regarding Technical Projects to achieve high
quality technical standards acceptable to airworthiness authority and the
company.</span><br></span></li><li><span><span>Reviews
ADs, SBs, modifications, reliability issues, and maintenance programs related
to assigned aircraft systems.</span><br></span></li><li><span>Maintaining a database of information / history relevant to
each aircraft and its systems/components that includes modification data.<br></span></li><li><span><span>Establish
and or enforce compliance of applicable rules, policies and procedures and
ensure HSE Policies are complied with and recommended updates accordingly.</span><br></span></li><li><span><span>Reviews and
coordinate proposal preparations, statements of work and specifications,
estimation of product/service costs, negotiation and administration of
contracts thereby supporting Manager Technical Services to arrive at the best
option and undertake necessary action steps.</span><br></span></li><li><span><span>Oversee and
manage the maintenance, inspection, and modification of aircraft systems,
including hydraulics, pneumatics, landing gear, fuel, air conditioning, flight
controls, and water/waste.</span><br></span></li><li><span><span>Develop and
implement maintenance programs, ensuring compliance with safety regulations,
manufacturer recommendations, and airworthiness requirements.</span><br></span></li><li><span><span>Provides
engineering support for system malfunctions, component reliability, and
overhaul programs.</span><br></span></li><li><span><span>Lead
investigations into any issues with aircraft systems, ensuring accurate root
cause analysis and timely resolution.</span><br></span></li><li><span><span>Coordinate
with engineering teams and external vendors to source parts, tools, and
equipment necessary for repairs or modifications.</span><br></span></li><li><span><span>Ensure that
all maintenance and modification activities are documented accurately and
comply with regulatory and company requirements.</span><br></span></li><li><span><span>Maintain
and update technical records, including inspection reports, service bulletins,
and maintenance logs.</span><br></span></li><li><span><span>Contribute
to the development of aircraft maintenance programs related to aircraft
systems, ensuring they are aligned with fleet requirements and operational
goals.</span><br></span></li><li><span><span>Monitor and
ensure that scheduled maintenance related to aircraft systems is completed on
time, minimizing aircraft downtime and maximizing fleet availability.</span><br></span></li><li><span><span>Liaise with
other departments, including Maintenance, Operations, and Procurement, to
ensure smooth execution of maintenance activities.</span><br></span></li><li><span><span>Communicate
with external suppliers and manufacturers to ensure timely supply of parts and
services for related aircraft systems.</span><br></span></li><li><span><span>Provide
technical advice and support to the team, ensuring they are equipped with the
knowledge and resources to perform their duties effectively.</span><br></span></li><li><span><span>Developing,
reviewing, and maintaining Technical Notices (TN) and ensure timely
dissemination of information.</span><br></span></li><li><span><span>Identify
areas for improvement in maintenance procedures and contribute to the
implementation of solutions that enhance service quality and efficiency.</span><br></span></li><li><span><span>Participate
in training programs to stay updated on the latest technical developments,
tools, and regulations in the field of aircraft systems.</span><br></span></li><li><span><span>Carry out
any other task as and when directed by Manager Technical Services.</span><br></span></li></ul><br><span>Requirements</span><ul><li><span><span>Graduate in
Mechanical/Aeronautical/Electrical Engineering, or equivalent.</span><br></span></li><li><span>Minimum of 3-5 years of experience in aircraft maintenance.<br></span></li><li><span><span>Strong
experience with aircraft inspection, repair, and modification.</span><br></span></li></ul><br> </div>
<p>The Senior Testing & Commissioning Engineer – Electrical shall be responsible for leading
and executing testing, commissioning, energization, and handover activities for
EHV/HV/MV electrical systems in compliance with NAMA Group standards, OETC Grid
Code, DCRP regulations, IEC/IEEE standards, and project specifications. The role requires
strong technical authority, utility interface capability, and proven leadership in live
substation and transmission projects. </p><br><p>Lead testing, commissioning, and energization of 400kV / 220kV / 132kV / 33kV</p><p>substations and associated transmission systems.</p><ul><li><p>Plan, execute, and control commissioning activities in accordance with NAMA</p></li></ul><p>Distribution Codes, OETC Grid Code, and Oman DCRP regulations.</p><ul><li><p>Prepare, review, and approve commissioning procedures, method statements, switching</p></li></ul><p>programs, and energization plans.</p><ul><li><p>Carry out and supervise testing of power transformers, circuit breakers, GIS/AIS</p></li></ul><p>switchgear, CTs, VTs, surge arresters, and grounding systems.</p><ul><li><p>Perform protection relay testing and commissioning for ABB, Siemens, SEL, GE,</p></li></ul><p>Schneider, and numerical relay platforms.</p><ul><li><p>Verify protection schemes including differential, distance, REF, busbar, transformer</p></li></ul><p>protection, autoreclose, and intertripping schemes.</p><ul><li><p>Coordinate with NAMA / OETC control centers for shutdowns, approvals,</p></li></ul><p>synchronization, and energization activities.</p><ul><li><p>Ensure SCADA, SAS, IEC 61850 communication, and teleprotection systems are tested</p></li></ul><p>and integrated successfully.</p><ul><li><p>Ensure full compliance with Permit-to-Work (PTW), LOTO, HSE plans, and Oman safety</p></li></ul><p>regulations during all site activities.</p><ul><li><p>Lead fault investigation, relay analysis, disturbance record evaluation, and root cause</p></li></ul><p>analysis.</p><ul><li><p>Supervise, mentor, and technically guide commissioning engineers and technicians.</p></li><li><p>Coordinate FAT, SAT, and witness testing with utilities, consultants, and OEMs.</p></li><li><p>Ensure preparation, verification, and submission of test reports, as-built drawings, red</p></li></ul><p>line markups, and final handover dossiers.</p><ul><li><p>Support grid compliance checks, protection coordination studies, and energization</p></li></ul><p>clearance documentation.</p><p>Regulatory & Utility Compliance</p><ul><li><p>Strong working knowledge of Oman DCRP regulations and electrical safety rules.</p></li><li><p>Hands-on experience with NAMA Group Distribution Code and procedures.</p></li><li><p>In-depth understanding of OETC Grid Code, switching philosophy, and protection</p></li></ul><p>requirements.</p><ul><li><p>Experience in obtaining utility approvals, shutdown permits, and energization</p></li></ul><p>clearances.</p><ul><li><p>Compliance with IEC, IEEE, BS, and Oman Electrical Standards.</p></li></ul><p>Qualification & Experience Requirements</p><ul><li><p>Bachelor’s Degree in Electrical Engineering (Mandatory).</p></li><li><p>Minimum 10–15 years of experience in testing and commissioning of EHV/HV/MV</p></li></ul><p>power systems.</p><ul><li><p>Proven experience in Oman utility projects (NAMA / OETC) or GCC transmission &</p></li></ul><p>distribution projects.</p><ul><li><p>Eligibility to obtain or possession of Oman DCRP Level-4 License.</p></li><li><p>Eligibility to obtain or possession of OETC Level-3 authorization (or previously</p></li></ul><p>approved).</p><ul><li><p>Strong expertise in protection relays, substation automation, and power system testing.</p></li><li><p>Hands-on experience with (DIGSI-4&5, PCM600-ABB/HITACHI, SEL Compass, Alstom,</p></li></ul><p>Scheneider, S1 studio, Omicron Test Universe etc.), and equivalent test equipment.</p><ul><li><p>Familiar in OCC file creation and testing with CMC356</p></li><li><p>Excellent coordination, leadership, and technical reporting skills.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Regulatory & Utility Compliance</p><ul><li><p>Strong working knowledge of Oman DCRP regulations and electrical safety rules.</p></li><li><p>Hands-on experience with NAMA Group Distribution Code and procedures.</p></li><li><p>In-depth understanding of OETC Grid Code, switching philosophy, and protection</p></li></ul><p>requirements.</p><ul><li><p>Experience in obtaining utility approvals, shutdown permits, and energization</p></li></ul><p>clearances.</p><ul><li><p>Compliance with IEC, IEEE, BS, and Oman Electrical Standards.</p></li></ul><p>Qualification & Experience Requirements</p><ul><li><p>Bachelor’s Degree in Electrical Engineering (Mandatory).</p></li><li><p>Minimum 10–15 years of experience in testing and commissioning of EHV/HV/MV</p></li></ul><p>power systems.</p><ul><li><p>Proven experience in Oman utility projects (NAMA / OETC) or GCC transmission &</p></li></ul><p>distribution projects.</p><ul><li><p>Eligibility to obtain or possession of Oman DCRP Level-4 License.</p></li><li><p>Eligibility to obtain or possession of OETC Level-3 authorization (or previously</p></li></ul><p>approved).</p><ul><li><p>Strong expertise in protection relays, substation automation, and power system testing.</p></li><li><p>Hands-on experience with (DIGSI-4&5, PCM600-ABB/HITACHI, SEL Compass, Alstom,</p></li></ul><p>Scheneider, S1 studio, Omicron Test Universe etc.), and equivalent test equipment.</p><ul><li><p>Familiar in OCC file creation and testing with CMC356</p></li><li><p>Excellent coordination, leadership, and technical reporting skills.</p></li><li><br></li></ul><p>Preferred Experience</p><ul><li><p>Prior approval or project interface experience with NAMA and OETC.</p></li><li><p>TNEB experience in 110kV / 230kV / 400kV substations and transmission lines.</p></li><li><p>Experience in live grid commissioning, synchronization, and back-charging activities.</p></li><li><p>Familiarity with outage management systems and control center coordination.</p></li><li><br></li></ul><p>Reporting Line</p><p>Testing & Commissioning Manager / Project Manager</p>