DevOps Engineer Jobs - muscat Oman
197 Jobs Found
Save and set alert for similar positionsManage alerts
<p><h4>Job summary<\/h4>\n<p>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar\/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).<\/p>\n\n<h4>Candidate profile<\/h4>\n<h4>Education and experience<\/h4>\n<ul>\n<li>High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<li>OR<\/li>\n<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n<h4>Leading kitchen operations for property<\/h4>\n<ul>\n<li>Leads kitchen management team.<\/li>\n<li>Provides direction for all day-to-day operations.<\/li>\n<li>Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<\/li>\n<li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<\/li>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Serving as a role model to demonstrate appropriate behaviors.<\/li>\n<li>Ensures property policies are administered fairly and consistently.<\/li>\n<li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<\/li>\n<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<\/li>\n<li>Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<\/li>\n<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.<\/li>\n<li>Demonstrate new cooking techniques and equipment to staff.<\/li>\n<\/ul>\n\n<h4>Setting and maintaining goals for culinary function and activities<\/h4>\n<ul>\n<li>Develops and implements guidelines and control procedures for purchasing and receiving areas.<\/li>\n<li>Establishes goals including performance goals, budget goals, team goals, etc.<\/li>\n<li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<\/li>\n<li>Manages department controllable expenses including food cost, supplies, uniforms and equipment.<\/li>\n<li>Participates in the budgeting process for areas of responsibility.<\/li>\n<li>Knows and implements the brand's safety standards.<\/li>\n<\/ul>\n\n<h4>Ensuring culinary standards and responsibilities are met<\/h4>\n<ul>\n<li>Provides direction for menu development.<\/li>\n<li>Monitors the quality of raw and cooked food products to ensure that standards are met.<\/li>\n<li>Determines how food should be presented, and create decorative food displays.<\/li>\n<li>Recognizes superior quality products, presentations and flavor.<\/li>\n<li>Ensures compliance with food handling and sanitation standards.<\/li>\n<li>Follows proper handling and right temperature of all food products.<\/li>\n<li>Ensures employees maintain required food handling and sanitation certifications.<\/li>\n<li>Maintains purchasing, receiving and food storage standards.<\/li>\n<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<\/li>\n<\/ul>\n\n<h4>Ensuring exceptional customer service<\/h4>\n<ul>\n<li>Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<\/li>\n<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<\/li>\n<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<\/li>\n<li>Displays leadership in guest hospitality, exemplifies excellent<\/p><p><\/p>
<p><b>JOB SUMMARY </b></p><p><br></p><p>Assists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures.</p><p><b><br></b></p><p><b>CORE WORK ACTIVITIES</b></p><p>Assisting in Managing Recruitment and Hiring Process</p><ul><li>Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.</li><li>Assists in establishing and maintains contact with external recruitment sources.</li><li>Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.</li><li>Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.</li><li>Assists in monitoring candidate identification and selection process.</li><li>Performs quality control on candidate identification/selection.</li></ul><p>Assisting in Administering and Educating Employee Benefits</p><ul><li>Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.</li><li>Assists with unemployment claim activity reports.</li><li>Attends unemployment hearings and ensures property is properly represented, as needed.</li></ul><p>Assisting in Managing Employee Development</p><ul><li>Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li><li>Ensures employees are cross-trained to support successful daily operations.</li><li>Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.</li><li>Ensures attendance by all new hires and participation of the leadership team in training programs</li><li>Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.</li></ul><p>Assisting in Maintaining Employee Relations</p><ul><li>Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).</li><li>Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.</li><li>Utilizes an open door policy to acknowledge employee problems or concerns in a timely manner</li><li>Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.</li><li>Partners with Loss Prevention to conduct employee accident investigations, as necessary.</li><li>Communicates performance expectations in accordance with job descriptions for each position.</li></ul><p>Assisting in Managing Legal and Compliance Practices</p><ul><li>Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.</li><li>Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.</li><li>Assists with ensuring medical records are maintained in a separate, secure and confidential medical file.</li><li>Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).</li><li>Communicates property rules and regulations via the employee handbook.</li><li>Assists with ensuring all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.</li><li>Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.</li><li>Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 2 years experience in the human resources, management operations, or related professional area. OR 2-year degree from an accredited university in Human Resources, Business Administration, or related major; no work experience required.</p>
<p>JOB SUMMARY Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p><p>CORE WORK ACTIVITIES</p><p>Developing & Executing Sales Strategies</p><p>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external.</p><p>Maximizing Revenue</p><p>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members.</p><p>Managing Sales Activities</p><p>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</p><p>Analyzing & Reporting on Sales and Financial Data</p><p>Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement.</p><p>Ensuring Exceptional Customer Service</p><p>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals and/or managers. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect throughout Sales. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</p><p>Building Successful Relationships</p><p>Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p>
<div>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.</p>
<p>OR</p>
<p> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Developing & Executing Sales Strategies</strong> </p>
<p> Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</p>
<p> Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</p>
<p> Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</p>
<p> Assists with the development and implementation of promotions, both internal and external.</p>
<p> </p>
<p> <strong>Maximizing Revenue</strong> </p>
<p> Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</p>
<p> Recommends booking goals for sales team members.</p>
<p> </p>
<p> <strong>Managing Sales Activities</strong> </p>
<p> Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</p>
<p> Participates in sales calls with members of sales team to acquire new business and/or close on business.</p>
<p> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</p>
<p> </p>
<p> <strong>Analyzing & Reporting on Sales and Financial Data</strong> </p>
<p> Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals.</p>
<p> Assists Revenue Management with completing accurate six period projections.</p>
<p> Reviews sales and catering guest satisfaction results to identify areas of improvement.</p>
<p> </p>
<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</p>
<p> Interacts with guests to obtain feedback on product quality and service levels.</p>
<p> Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Observes service behaviors of employees and provides feedback to individuals and/or managers.</p>
<p> Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</p>
<p> Ensures that a customer recognition program is in effect throughout Sales.</p>
<p> Executes and supports the company s Customer Service Standards and property s Brand Standards.</p>
<p> Participates in and practices daily service basics of the brand.</p>
<p> Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</p>
<p> Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</p>
<p> Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</p>
<p> </p>
<p> <strong>Building Successful Relationships</strong> </p>
<p> Develops and manages relationships with key stakeholders, both internal and external.</p>
<p> Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</p>
<p> Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</p>
<p> Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</p>
<p> </p>
</div>
<div>
</div>
<p><br></p>
<p> <strong>Job description</strong> </p> <p> </p> <p> <strong>1. Job Purpose</strong> </p> <p>This position will take the immediate supervisions to Occupational Health & Safety Specialists and Officers to ensuring high level of work performances and consistent compliance towards applicable legal requirement related to OHS.</p> <p> </p> <p> <strong>2. Main Tasks & Accountabilities</strong> </p> <p> <strong>Supervisions, People Management & Coordination:</strong> </p> <ul> <li>Apply effective supervisions to OHS Specialists/Officers and verify individual performances against the targets.</li> <li>Collect all periodic activity reports of all OHS Staffs and prepare summary report to be submitted to the HSSE Manager. </li> <li>Delegate instructions related to HSSE department as given by the HSSE Manager and ensure the same is fully understood and followed on a timely manner. </li> <li>Consult to the HSSE Manager for any advice as necessary.</li> <li>Attend periodic coordination meetings with another department as necessary or requested. </li> <li>Gather all the monthly activities and prepare HSSE Monthly Report to the HSSE Manager.</li> <li>Conduct periodic performance evaluation to all OHS Staffs and provide report to the HSSE Manager.</li> <li>Oversee the data gathering for monthly consumption per department and prepare Environmental Performance Report. </li> <li>Provide advice to department heads as needed related to OHS. </li> <li>Conduct counselling within the HSSE Department as needed or advised by the HSSE Manager. </li> <li>Handle poor performers with aim to improve them through counselling, training, and effective motivation approaches. </li> <li>Conduct periodic training</li> </ul> <p> </p> <p> <strong>OHS Audit and Inspection & Conduct Administrative Investigation:</strong> </p> <ul> <li>Develop effective OHS Audit plan periodically and execute the plan.</li> <li>Prepare audit report and discuss to the department head concerns as advised by the HSSE Manager. </li> <li>Follow up audit findings that requires corrective action from the concern department. </li> <li>Conduct administrative investigation as maybe delegated by the HSSE Manager. Submit report on time. </li> <li>Represent the HSSE Department for any forms of OHS Audits.</li> </ul> <p> </p> <p> <strong>Managing Contractor related to OHS:</strong> </p> <ul> <li>Deal with contractors in the matter related to OHS requirement. </li> <li>Provide advise for the selection of competent contractor. </li> <li>Review the method statement and Risk Assessment of Contractors prior to the commencement of project. </li> <li>Interview key positions of contractors such as the Safety Officers, Project In charge and workers to ensure high level of competency. </li> <li>Conduct 2nd Party Audit in planned intervals.</li> </ul> <p> </p> <p> <strong>Administration & Cost-Effective Planning</strong> </p> <ul> <li>Review the HSSE related documented information (Retained and Maintained documents) to ensure department is ready for any forms of external or internal audits related to OHS and Environment. </li> <li>Can perform effective Cost-Benefits Analysis and cost-cutting measures.</li> </ul> <p> </p> <p> <strong>Other Tasks:</strong> </p> <ul> <li>Comply with all Company policies and procedures.</li> <li>Perform all the other tasks and activities assigned.</li> </ul> <p> </p> <p> <strong>Quality, Health, Safety, Security & Environment:</strong> </p> <ul> <li>Responsible and be in alignment with the safety rules and procedures as per MAZOON QHSE Policy.</li> <li>Ensure all relevant quality, health, security, safety, and environmental policies, procedures and controls are adhered to so that employee safety, legislative compliance, delivery of high-quality service and a responsible environmental attitude can be guaranteed.</li> <li>Ensure that incidents and hazards are reported in a timely manner and reduce consumption of natural resources to assist in protecting the environment and ensuring a healthy and safe work environment.</li> </ul> <p> </p> <p> <strong>Be a Team Player:</strong> </p> <ul> <li>Effective communication within and outside the team.</li> <li>Create a supportive environment for the team members.</li> <li>Contribute to the team, letting others know information that may be useful or important.</li> <li>Help to create a fun, supportive work environment.</li> </ul> <p> </p> <p> <strong>3. Main Contacts and Working Relationships</strong> </p> <p> <strong>Internal </strong> All Department Heads and Line Managers.</p> <p> <strong>External</strong> Stakeholders, customers, agencies etc.</p> <p> </p> <p> <strong>5. Position Location </strong> </p> <p>To be based in Al Sunainah Office and travelling to all depots in Oman</p><p><strong>Desired Candidate Profile</strong></p><p> <strong>4. Person Specification (Qualifications, Knowledge & Experience) </strong> </p> <p> <strong>Education Level Minimum Requirement </strong> </p> <ul> <li>With bachelor s degree or holder of International Diploma in OHS.</li> </ul> <p> </p> <p> <strong>Professional Qualifications:</strong> </p> <ul> <li>Level -6 certificate holder IOSH. Holder of Lead Auditor courses for ISO 45001:2018, 14001:2015 & 9001:20215</li> </ul> <p> </p> <p> <strong>Work Experience:</strong> </p> <ul> <li>With at least 8 years work experience in OHS field and at least 3 years work experience is OHS auditing</li> </ul> <p> </p> <p> <strong>Job Specific Skills:</strong> </p> <ul> <li>Skills in the conduct of training, effective leadership and administrative investigation</li> </ul> <p> </p> <p> <strong>Generic Skills</strong> </p> <ul> <li>Must be alert, strive for accuracy, and have ability to exercise independent thinking and judgment, be a self- motivator, and attention to detail</li> <li>Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability</li> <li>Integrity, discretion and loyalty.</li> </ul>
<p> <strong>Definition:</strong> </p>
<p>The Automotive Electronic Electrical Engineer is responsible for the embedded electronics technology of buses involving the electronic systems of the chassis and body. Ability to work in the development of projects for the electronic and pneumatic systems to produce the final product. Our goal as a Karwa Motors Engineering team is to develop and deliver a robust solution that guarantees the right quality, meets the demands and satisfies the customer's requirements. CUSTOMER SUCCESS IS OUR ESSENTIAL VALUE. We want to make a difference by being with our customers and offering uptime and reliable products.</p>
<p>Must have complete Higher Education Course (Electrical Engineering)</p>
<p> </p>
<p> <strong>Overall, Purpose of the Role:</strong> </p>
<p>Supports the Engineering Manager in the development and implementation of projects for the bus electronics systems on the assembly line, monitoring the flow and performance indices to identify opportunities for improvements and eliminate failures in achieving project results, quality and cost. Identify opportunities, create strategies and take effective measures to improve the results of the bus product. Work as a team and cooperate with the fulfillment of the organization's objectives, responding affectionately to the tasks assigned to their function, supporting the strategies proposed by the leaders, as well as establishing relationships based on respect, open communication and conflict management.</p>
<p>As an Automotive Electronic Electrical Engineer, you must work extensively in the establishment and maintenance of the process, promoting product requirements in accordance with ISO 9001: 2015 and ISO / TS 16949.</p>
<p>You must strive to continually improve the use of Lean tools in an engineering department, to reduce costs and improve product quality. Act independently at the organizational level. Results reviewed by the head of the organization. Decisions and results have an impact on the role and its success.</p>
<p> </p>
<p> <strong>Reporting To:</strong> </p>
<p>Engineering Manager</p>
<p> </p>
<p> <strong>Key Responsibilities:</strong> </p>
<p> <strong>GENERAL AND TASK MANAGEMENT:</strong> </p>
<p> Have operational responsibility for the pneumatic & wiring installation in the layout.</p>
<p> Drive the work from an operational perspective.</p>
<p> Have the capacity to work individually or with a small team actively to secure the deliverables.</p>
<p> Play an active role in the delivery.</p>
<p> Integrate deliveries from others and secure quality and readiness before release</p>
<p> Ensure the deliveries are made as per the requirement and timelines.</p>
<p> Frequent interactions with their counterparts, clarify the requirements and deliver accordingly.</p>
<p> Periodic updates about the jobs to the team leader and group manager.</p>
<p> Develops and implements pneumatic & wiring installation projects within the area of assignment including related routing and clipping solutions</p>
<p> Communicates relevant design and project requirements to external design counterpart as applicable if the detailed design is performed by an outside entity</p>
<p> Ensures design correctness and completeness for all pneumatic & wiring installation releases within the area of responsibility</p>
<p> </p>
<p> <strong>PEOPLE MANAGEMENT:</strong> </p>
<p> Supervise, monitoring and control resources effectively to support customer delivery requirements and Lean Manufacturing principles.</p>
<p> Monitor and maintain the Engineering Department's Absence Control Procedures to ensure the good level of service.</p>
<p> Dealing with personnel issues during the shift, including interaction with the Process, Purchasing, Quality and </p>
<p> </p>
<p> <strong>Skills and Attributes:</strong> </p>
<p> To seek innovation in the processes of design, assembly and manufacture of bodies, seeking continuous improvement and the achievement of results.</p>
<p> Proven work experience in engineering electrical system designs for bus bodies.</p>
<p> Good technical skills in electrical projects.</p>
<p> Know how to make decisions within your performance limit.</p>
<p> Practical knowledge of CAD software packages and 3D design engineering.</p>
<p> Familiarity with health and safety regulations.</p>
<p> Analytical thinker with interpersonal skills.</p>
<p> Ability to sustain and develop teamwork and team-based problem solving.</p>
<p> Can lead and motivate a team of people to success, using appropriate interpersonal styles, including leadership by example, setting goals and defining responsibilities to give a clear sense of direction.</p>
<p> Ability to build effective relationships with colleagues.</p>
<p> Ability to sustain and develop teamwork and team-based problem solving.</p>
<p> Able to achieve results by setting high standards and committing to clear goals.</p>
<p> Adaptable to changes and varied situations.</p>
<p> Ability to show resilience and a flexible approach.</p>
<p> Excellent communication skills.</p>
<p> Fluency in English, speaking Hindi will be an advantage.</p>
<p> </p>
<p> <strong>Qualifications and Experience Levels:</strong> </p>
<p> Minimum of 3 to 6 years of experience in automotive OEM in Electrical Projects Engineering. </p>
<p> Bachelor's or Diploma in Electrical Engineering</p>
<p> Full expertise in CAD or 3D software for electrical projects. </p>
<p> Significant work experience in a high-volume manufacturing environment, preferably in the bus industry.</p>
<p> Knowledge and understanding of Lean Manufacturing techniques.</p>
<p> </p>
<p><strong>JOB SUMMARY</strong></p> <p></p> <p>As a member of the property management staff, contributes advanced knowledge and skill in technology and general hospitality business knowledge to support the property and technology Information Resources objectives. Position is responsible to the property for all technology planning, decision-making, implementation, and maintenance. May manage property systems technicians and interfaces with vendors, owners, Executive Committee and property staff.</p> <p></p> <p><strong>CORE WORK ACTIVITIES</strong></p> <p></p> <p><strong>Ensuring Client Technology Needs are Met</strong></p> <p>Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.</p> <p>Monitors, verifies and manages the acquisition and maintenance of property based systems.</p> <p>Analyzes information, identifies current and potential problems and proposes solutions.</p> <p>Maintains, inspects and repairs equipment.</p> <p>Inspects and verifies the maintenance of the equipment or the environment.</p> <p>Verifies that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis.</p> <p>Manages IR activities to ensure the property infrastructure and applications systems are functional at all times.</p> <p>Verifies solutions are consistent with the client's needs and brand specific IR environment.</p> <p>Administers and maintains mail and email.</p> <p>Maintains inventories and manages IT hardware/software.</p> <p>Provides Internet support and maintenance (if applicable)</p> <p>Provides cable management support.</p> <p>Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status.</p> <p>Consults on specific application issues or hardware/software problems.</p> <p>Provides feedback to Lodging IR on application functional performance and system performance.</p> <p></p> <p><strong>Managing Projects and Policies</strong></p> <p>Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.</p> <p>Monitors processes and evaluating information according to SOP and LSOP requirements.</p> <p>Enforces IR policies and standards protecting company hardware, software and other resources at the property.</p> <p>Directs maintenance of equipment and installed software applications inventory for property ensuring compliance with licensing regulations.</p> <p></p> <p><strong>Maintaining Information Systems and Technology Goals</strong></p> <p>Develops specific goals and plans to prioritize, organize, and accomplish your work.</p> <p>Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements.</p> <p>Determines priorities, schedules, plans and necessary resources to ensure completion of any property projects on schedule and according to specification.</p> <p>Verifies problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times.</p> <p>Verifies proper asset management.</p> <p>Performs on-site monitoring of all projects.</p> <p>Verifies that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizes performance and produces desired business results.</p> <p></p> <p><strong>Demonstrating and Applying IR Knowledge</strong></p> <p>Keeps up-to-date technically and applies new knowledge to your job.</p> <p>Demonstrates knowledge of job-relevant issues, products, systems, and processes.</p> <p>Provides technical expertise and support.</p> <p></p> <p><strong>Leading IR Team</strong></p> <p>Serves as a role model to demonstrate appropriate behaviors.</p> <p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p>Celebrates successes and publicly recognizes the contributions of team members.</p> <p>Provides a technical perspective to information needs along with cost/benefits understanding in an influencing role.</p> <p></p> <p><strong>Managing and Conducting Human Resource Activities</strong></p> <p>Verifies employees are treated fairly and equitably.</p> <p>Verifies property policies are administered fairly and consistently.</p> <p></p> <p><strong>Additional Responsibilities</strong></p> <p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p> <p>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</p> <p>Analyzes information and evaluates results to choose the best solution and solve problems.</p> <p>Coordinates property efforts, prioritizes needs and communicates those needs to IR Shared Services and other systems staff.</p> <p>Manages vendors for property IT requirements functioning as escalation point for problem resolution.</p> <p></p> <p><br></p><p><strong>Desired Candidate Profile</strong></p><p><strong>CANDIDATE PROFILE</strong></p> <p></p> <p><strong>Education and Experience</strong></p> <p>BS/BA or equivalent work experience. Additionally, 3-5 years experience in like position.</p> <p>Previous experience in IR Global Field Services or Marriott Systems Support desirable.</p> <p>System-related professional certifications desired.</p>
<p><strong>Job Purpose:</strong> </p> <p>The Mobile Application Support Expert ensures the availability, stability, security, and performance of the Bank's mobile banking application across iOS and Android platforms, supporting seamless digital banking services and customer experience. He/ She manages the end-to-end mobile application lifecycle, including technical support, development, system integrations, enhancements, deployments, and production releases while ensuring compliance with the Bank's technology standards and regulatory requirements.The role drives continuous improvement of the Bank's mobile banking capabilities by optimizing application performance, strengthening security, resolving technical issues, and collaborating with relevant stakeholders to support the Bank's digital transformation objectives.</p> <p> </p> <p><strong>Key Accountabilities:</strong> </p> <ul> <li>Manages the end-to-end technical operations and support of the Bank's mobile banking application across iOS and Android platforms, ensuring availability, stability, performance, and service continuity.</li> <li>Provides Level 2 and Level 3 technical support by investigating, troubleshooting, and resolving application incidents, service requests, and production issues within agreed Service Level Agreements (SLAs).</li> <li>Oversees the configuration, maintenance, and performance of Temenos Fabric and Visualizer platforms, including Identity, Integration, Orchestration, Object, and Engagement services.</li> <li>Monitors mobile application performance, system availability, crash reports, API response times, and transaction success rates to ensure reliable and efficient digital banking services.</li> <li>Performs root cause analysis for recurring application issues and implements corrective and preventive measures to minimize service disruptions and improve application reliability.</li> <li>Develops, tests, and implements application enhancements, bug fixes, and new functionalities in accordance with approved business requirements, technical standards, and development practices.</li> <li>Manages the end-to-end mobile application release lifecycle, including system deployments, User Acceptance Testing (UAT), application publishing on the Apple App Store and Google Play Store, and certificate management.</li> <li>Plans and coordinates mobile application upgrades, Temenos Fabric enhancements, system migrations, and deployment activities to ensure successful implementation and minimal business disruption.</li> <li>Manages application integrations between Temenos Fabric, Temenos Transact (T24), APIs, and other internal and external systems to ensure seamless functionality and transaction processing.</li> <li>Implements and maintains mobile application security controls, including Multi-Factor Authentication (MFA), device binding, SSL pinning, and root or jailbreak detection to safeguard customer information and banking transactions.</li> <li>Coordinates the resolution of Vulnerability Assessment and Penetration Testing (VAPT) findings, security vulnerabilities, and audit observations in collaboration with Information Security and relevant stakeholders.</li> <li>Supports the enhancement of Continuous Integration and Continuous Deployment (CI/CD) practices, automated testing, and release management processes to improve application delivery and operational efficiency.</li> <li>Collaborates with business users, Technology & PMO, Information Security, Infrastructure, Temenos, and other service providers to resolve technical issues and support mobile banking enhancements.</li> <li>Maintains technical documentation, application configurations, operational procedures, system integration records, and support runbooks to ensure effective application lifecycle management.</li> <li>Prepares and monitors application performance reports, operational KPIs, incident trends, and service metrics to support management reporting and continuous service improvement.</li> <li>Identifies opportunities to enhance mobile banking functionality, application performance, security, automation, and customer experience in alignment with the Bank's digital banking objectives.</li> <li>Ensures compliance with the Central Bank of Oman regulations, the Bank's technology policies, information security standards, governance frameworks, and operational procedures.</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li>Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related discipline.</li> <li>Minimum of 6 years of experience in mobile application development, application support, or digital banking technology within the banking or financial services sector, including experience managing business-critical mobile applications.</li> <li>Strong hands-on experience with Temenos Fabric/Quantum (formerly Kony) and Temenos Visualizer, including application development, configuration, integration, and production support.</li> <li>Experience managing mobile banking applications across iOS and Android platforms, including application deployment, version management, and production releases.</li> <li>Strong knowledge of Temenos Transact (T24) integrations, REST/SOAP APIs, Java, Node.js, and related integration technologies.</li> <li>Experience managing mobile application security controls, authentication mechanisms, secure communications, and vulnerability remediation.</li> <li>Experience with mobile application publishing, Apple App Store and Google Play Store requirements, digital certificates, and release management processes.</li> <li>Familiarity with CI/CD pipelines, containerization technologies, Oracle Cloud Infrastructure (OCI), Kubernetes, and application monitoring tools.</li> <li>Strong knowledge of incident management, problem management, change management, and production support practices. ITIL certification is considered an advantage.</li> <li>Good understanding of banking operations, digital banking services, regulatory requirements, and information security standards.</li> <li>Strong analytical, troubleshooting, problem-solving, and stakeholder management skills.</li> </ul>
<p><strong>Job Purpose:</strong> </p> <p>The Mobile Application Support Expert ensures the availability, stability, security, and performance of the Bank's mobile banking application across iOS and Android platforms, supporting seamless digital banking services and customer experience. He/ She manages the end-to-end mobile application lifecycle, including technical support, development, system integrations, enhancements, deployments, and production releases while ensuring compliance with the Bank's technology standards and regulatory requirements.The role drives continuous improvement of the Bank's mobile banking capabilities by optimizing application performance, strengthening security, resolving technical issues, and collaborating with relevant stakeholders to support the Bank's digital transformation objectives.</p> <p> </p> <p> <strong>Key Accountabilities:</strong> </p> <ul> <li>Manages the end-to-end technical operations and support of the Bank's mobile banking application across iOS and Android platforms, ensuring availability, stability, performance, and service continuity.</li> <li>Provides Level 2 and Level 3 technical support by investigating, troubleshooting, and resolving application incidents, service requests, and production issues within agreed Service Level Agreements (SLAs).</li> <li>Oversees the configuration, maintenance, and performance of Temenos Fabric and Visualizer platforms, including Identity, Integration, Orchestration, Object, and Engagement services.</li> <li>Monitors mobile application performance, system availability, crash reports, API response times, and transaction success rates to ensure reliable and efficient digital banking services.</li> <li>Performs root cause analysis for recurring application issues and implements corrective and preventive measures to minimize service disruptions and improve application reliability.</li> <li>Develops, tests, and implements application enhancements, bug fixes, and new functionalities in accordance with approved business requirements, technical standards, and development practices.</li> <li>Manages the end-to-end mobile application release lifecycle, including system deployments, User Acceptance Testing (UAT), application publishing on the Apple App Store and Google Play Store, and certificate management.</li> <li>Plans and coordinates mobile application upgrades, Temenos Fabric enhancements, system migrations, and deployment activities to ensure successful implementation and minimal business disruption.</li> <li>Manages application integrations between Temenos Fabric, Temenos Transact (T24), APIs, and other internal and external systems to ensure seamless functionality and transaction processing.</li> <li>Implements and maintains mobile application security controls, including Multi-Factor Authentication (MFA), device binding, SSL pinning, and root or jailbreak detection to safeguard customer information and banking transactions.</li> <li>Coordinates the resolution of Vulnerability Assessment and Penetration Testing (VAPT) findings, security vulnerabilities, and audit observations in collaboration with Information Security and relevant stakeholders.</li> <li>Supports the enhancement of Continuous Integration and Continuous Deployment (CI/CD) practices, automated testing, and release management processes to improve application delivery and operational efficiency.</li> <li>Collaborates with business users, Technology & PMO, Information Security, Infrastructure, Temenos, and other service providers to resolve technical issues and support mobile banking enhancements.</li> <li>Maintains technical documentation, application configurations, operational procedures, system integration records, and support runbooks to ensure effective application lifecycle management.</li> <li>Prepares and monitors application performance reports, operational KPIs, incident trends, and service metrics to support management reporting and continuous service improvement.</li> <li>Identifies opportunities to enhance mobile banking functionality, application performance, security, automation, and customer experience in alignment with the Bank's digital banking objectives.</li> <li>Ensures compliance with the Central Bank of Oman regulations, the Bank's technology policies, information security standards, governance frameworks, and operational procedures.</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li>Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related discipline.</li> <li>Minimum of 6 years of experience in mobile application development, application support, or digital banking technology within the banking or financial services sector, including experience managing business-critical mobile applications.</li> <li>Strong hands-on experience with Temenos Fabric/Quantum (formerly Kony) and Temenos Visualizer, including application development, configuration, integration, and production support.</li> <li>Experience managing mobile banking applications across iOS and Android platforms, including application deployment, version management, and production releases.</li> <li>Strong knowledge of Temenos Transact (T24) integrations, REST/SOAP APIs, Java, Node.js, and related integration technologies.</li> <li>Experience managing mobile application security controls, authentication mechanisms, secure communications, and vulnerability remediation.</li> <li>Experience with mobile application publishing, Apple App Store and Google Play Store requirements, digital certificates, and release management processes.</li> <li>Familiarity with CI/CD pipelines, containerization technologies, Oracle Cloud Infrastructure (OCI), Kubernetes, and application monitoring tools.</li> <li>Strong knowledge of incident management, problem management, change management, and production support practices. ITIL certification is considered an advantage.</li> <li>Good understanding of banking operations, digital banking services, regulatory requirements, and information security standards.</li> <li>Strong analytical, troubleshooting, problem-solving, and stakeholder management skills.</li> </ul>
<p>JOB SUMMARY Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.</p><p>CORE WORK ACTIVITIES</p><p>Managing Security Operations</p><p>Assists in the development and implementation of emergency procedures. Recommends follow-up action for security breaches. Conducts investigation of all losses of property assets and refers to proper management for disposition. Deploys security staff to effectively monitor and protect property assets. Complies with all Corporate Security safety and security management guidelines and procedures. Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service. Conducts periodic patrols of entire property and parking areas. Recognizes success across areas of responsibility. Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Identifies and makes recommendations for minimizing physical hazards and unsafe work practices. Implements action plans to monitor and control risk. Keeps abreast of local criminal activity as it may impact property. Maintains required reports and documentation regarding patrols of property and parking areas. Inspects all security equipment and ensures it is fully functioning. Provides means for obtaining necessary medical attention on a timely basis. Conducts hourly employee performance appraisals according to Standard Operating Procedures. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Maintains first aid and CPR certifications required for Security officers. Implements local authority requirement for security and safety.</p><p>Leading Security Teams</p><p>Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers. Celebrates successes by publicly recognizing the contributions of team members. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Encourages and builds mutual trust, respect, and cooperation among team members. Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. Serves as a role model to demonstrate appropriate behaviors.</p><p>Providing and Ensuring Exceptional Customer Service</p><p>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Meets quality standards and customer expectations on a daily basis. Provides services that are above and beyond for customer satisfaction and retention.</p><p>Conducting Human Resources Activities</p><p>Assists in minimizing cost of accident claims through aggressive claims management. Brings issues to the attention of Human Resources as necessary. Strives to improve service performance. Administers property policies fairly and consistently.</p><p>Additional Responsibilities</p><p>Analyzes information and evaluates results to choose the best solution and solve problems. Develops and maintains a working relationship with local law enforcement authorities. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Provides guidance in setting health and safety policies and standards. Coordinates with Event Sales for VIP escort and media control for large events.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 3 years experience in the security/loss prevention or related professional area. OR 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.</p>
<p>Graduate in Chemical Engineering, having a total 11+ years of engineering experience in Oil and gas industries, Currently working as a Technical Safety Engineer. Involved in the in the execution of several Front End (FEED) & Detailed Design (DD) projects of the oil and gas systems with activities such as Preparation of Hazardous area classification layout & schedul, HFE-VCA report, HFE-SCE report, FGDEA study, HSE action and concern register,HSSE&SP activity plan,SIMOPS report,etc. Previuosly, was involved in the design of the oil and gas systems such as two-phase separation, pump, flare gas recovery. Preparation of datasheets for two phase separators, relief valves, control valves, pumps etc. Preparation of process deliverables such as Basis of Design, Major line sizing report, line list, equipment list and critical valve list, Tie-in shout down philosophy, POM etc. Familiar with international codes and standards such as API, ASME, PDO/Shell codes of practice DEPs, PDO SPs & GU.</p><p><br></p><p>b</p><ul><li>Provide leadership for procurement activities required to support project delivery, including the execution of purchase orders and sourcing of materials through approved company systems.</li><li>Oversee the complete supply chain lifecycle for each purchase order, ensuring compliance with contract requirements, company procedures, and applicable work practices.</li><li>Lead, guide, and develop sourcing and logistics personnel by establishing effective control mechanisms, strengthening process discipline, and improving operational efficiency.</li><li>Develop and implement supply chain strategies that support continuous improvement across contracting, sourcing, logistics, expediting, inventory, and preservation activities.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Graduate in Chemical Engineering, having a total 11+ years of engineering experience in Oil and gas industries, Currently working as a Technical Safety Engineer. Involved in the in the execution of several Front End (FEED) & Detailed Design (DD) projects of the oil and gas systems with activities such as Preparation of Hazardous area classification layout & schedul, HFE-VCA report, HFE-SCE report, FGDEA study, HSE action and concern register,HSSE&SP activity plan,SIMOPS report,etc. Previuosly, was involved in the design of the oil and gas systems such as two-phase separation, pump, flare gas recovery. Preparation of datasheets for two phase separators, relief valves, control valves, pumps etc. Preparation of process deliverables such as Basis of Design, Major line sizing report, line list, equipment list and critical valve list, Tie-in shout down philosophy, POM etc. Familiar with international codes and standards such as API, ASME, PDO/Shell codes of practice DEPs, PDO SPs & GU.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Work Package Manager - Qualification Environnementale F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur & Cadre</p><br><br><p>Temps complet</p><br><br><p>Au sein du Centre d'Ingénierie Systèmes de Navigation, vous rejoignez l'équipes en charge des essais en environnement des centrales inertielles.<br>Le Responsable de lot exerce les activités suivantes :<br>· Il est responsable de la tenue des performances Qualité / Coût / Délais sur le périmètre de ses lots de travaux en cohérence avec les engagements de ses fiches de lots (devis, jalons, périmètre des travaux).<br>· Il pilote les travaux de ses lots conformément aux exigences du processus de pilotage de la société. En particulier, il structure ses travaux en conformité avec le<br>WBS établi par le Pilote de Projet. Il anime les revues quotidiennes de performances.<br>Il participe aux réunions de pilotage projet et assure aux responsables projet et métier le reporting hebdomadaire en termes d'avancement et de tenue des objectifs.<br>· Il anime l'équipe de développement de ses lots de travaux et met à sa disposition les moyens de réaliser leurs tâches.<br>· Il est responsable de l'exécution des prestations externalisées réalisées dans son périmètre (contractualisation, animation et acceptation).<br>· Il est responsable de l'établissement du référentiel de ses lots de travaux (référentiel documentaire, enregistrements de validation, relevé de configuration, …)<br>· Il est garant des réalisations techniques de ses lots par délégation de son responsable métier.<br>· Il identifie les risques et opportunités sur son périmètre et pilote les actions associées.<br>A ce titre, vous aurez pour missions de :<br>· Participer au Set-Up de Test en Environnement<br>· Rédiger des plans de qualification<br>· Rédiger des procédures<br>· Rédiger et de suivre le fichier main courante liée à chaque essai<br>Réaliser des essais<br>· Rédiger des Comptes Rendus<br>· Réserver des laboratoires et d'établir des devis<br>· Assurer la bonne application des règles du métier qualification<br>· Contribuer à expertiser et résoudre les faits techniques et capitaliser les leçons apprises<br>· Faire progresser les savoir et savoir –faire au sein du pôle qualification<br>· Supporter le responsable du pôle qualification lors des revues des appels d'offres en participant à la définition de la stratégie des tests<br>· Etre en Interface avec différents interlocuteurs (Resp. de projet, Ingé syst, Ingénieur en Chef etc…)<br>Des déplacements ponctuels en France sur nos deux sites de fabrication sont à prévoir.</p><br><br><p>Situé aux portes du Vexin, à 30 minutes de Paris, notre site d'Éragny offre un environnement de travail agréable, conçu pour favoriser à la fois le bien-être et l'efficacité au quotidien.<br>Les collaborateurs bénéficient d'infrastructures facilitant la pratique d'activités sportives, d'espaces dédiés au travail collaboratif et à la créativité. Sur Eragny, l'organisation du travail est pensée pour permettre un bon équilibre entre vie professionnelle et personnelle : Accords de télétravail, politique qualité de vie au travail, accords Groupe sur la parentalité / Accord handicap (établissement Handi Accueillant), etc…<br>Nous proposons également un package d'avantages complet incluant des dispositifs de participation et d'intéressement, de l'épargne salariale avec abondement et actionnariat salarié, ainsi que divers services tels qu'un restaurant d'entreprise, un comité social et économique, un service de conciergerie et un service de santé au travail.<br>Les collaborateurs bénéficient par ailleurs d'une couverture santé et prévoyance, de dispositifs comme les CESU (chèques emploi service universels), d'initiatives favorisant la mobilité durable et de partenariats avec des réseaux de crèches situés à proximité.<br>Accessibilités du site :<br>• Bus : 1208 - 1225 - 1226 - 1228 - 1232 – 1233<br>• RER : Ligne A - Ligne C<br>• Train : Ligne H - J - L</p><br><br><p>Savoir Faire <br>· Bonne connaissance des équipements embarqués aéronautique.<br>· Bonne connaissance hardware des bancs de test (appareils de mesure, connectivité RS, Ethernet , Protocole TCP/IP, ProtocoleIEEE , Teststand, Veristand ....)<br>· Expérience sur le cycle en V d'un produit aéronautique,<br>· Connaissance du logiciel MATLAB<br>· Anglais : Lu, parlé et écrit nécessaire<br>· Connaissance des normes DO160 et MILSTD<br>·Connaissance en essais CEM, mécaniques et climatiques<br>Savoir Etre<br>- Bon relationnel pour assurer une mission d'interface entre les différents membres du pôle qualif<br>BAC+5 <br>5 à 10 ans d'expérience </p><br><br><br> </div>
<p> <strong>Job description</strong> </p> <p> <strong>Job Purpose </strong> </p> <p>The Technology Support Officer is responsible for configuring software and hardware, setting up printers and routers, repairing equipment, and providing user support for computer networks. The role involves implementing innovative technologies, preparing reports, and developing action plans in response to system or network issues.</p> <p>The incumbent will carry out installations and upgrades of devices and systems to ensure optimal performance, while adhering to internal policies and guidelines. Responsibilities include monitoring inventory levels, negotiating with suppliers to secure cost-effective yet high-quality materials, and documenting progress through reports. These reports will capture the resolution of technical issues, identify root causes of failures, and recommend preventive strategies to avoid recurrence.</p> <p> </p> <p> <strong>Main Tasks & Accountabilities</strong> </p> <ul> <li>Provide technology infrastructures for the organization </li> <li>Evaluating user needs and system functionality and ensuring that IT facilities deliver on requirements </li> <li>Provide technology infrastructures for the organization </li> <li>Coordinate, administer and support activities related to data planning, data recovery and development and related projects. </li> <li>Guaranteeing the smooth running of all systems. </li> <li>Involved in the development, communication and implementation of the organization's technology architecture and applications plan </li> <li>Designs, plans, and implements network architectures that are high performing, scalable, fault tolerant, and compliant. </li> <li>Provide support and guidance for MDC Infrastructure environment. </li> <li>Bring in the best practices for cloud, virtualization, WAN optimization. </li> <li>Manage backup and recovery and cross data centers data replication. </li> <li>Provide architecture reviews and recommendations on a disaster recovery design to guarantee infrastructure can meet the business recovery objectives.</li> <li>Develop a backup and recovery process, test disaster recovery scenarios, and perform regular replication setup and administration. </li> <li>Organize, plan and schedule infrastructure change management meetings which include hardware changes, and operating system upgrades.</li> <li>Trouble shooting network issues using TCP/IP utilities. </li> <li>Utilize industry best practices, ITIL processes, lean thinking and total quality tools and concepts. </li> <li>Work with hardware and software vendors to develop specifications, contract review, installation management, and client follow-up satisfaction documentation. </li> <li>Configure and integrate TCP/IP, IPX/SPX, PPP, AppleTalk, and other LAN network protocols in a LAN/WAN environment. </li> <li>Mentor, coordinator and leadership roles in creation and execution of QA and testing processes, test strategies and plans. </li> <li>Key contact for difficult customers, mission critical database internet connection. </li> <li>Project manager in developing a standard to install new servers into MDC environment. </li> <li>Evaluate Cloud Computing opportunities, develop hybrid cloud architecture and successfully migrate workload in Cloud. </li> <li>Manage the team to coordinate project assignments, mentoring staff development in architecture understanding, and evaluating weekly status reports. Plan, design and implement total overhaul of Active Directory architecture. Review architecture of proposed solutions. </li> <li>Work with hardware and software vendors to develop specifications, contract review, installation management, and client follow-up satisfaction documentation. Organize, plan and schedule infrastructure change management which includes hardware changes, and operating system upgrades. Coordinate production and non-production environments software and hardware upgrades as per the MDC business continuity and high availability SLA's. Investigate problems and coordinate resolution with software vendors, hardware manufacturers as required. </li> <li>Interact with Project Management and Senior Management to ensure accurate and timely communication of project activities. Provide project management and engagement management. </li> <li>Analyse future IT projects, network requirements, and provide technical expertise and solutions. Lead on the ICT Infrastructures Team. Plan, design and implement complex IT projects from new deployments to upgrades. Manage IT personnel and IT projects.</li> </ul> <p> </p> <p><br></p> <p> </p><p><strong>Desired Candidate Profile</strong></p><p> <strong>4. Person Specification (Qualifications, Knowledge & Experience)</strong> </p> <p> <strong>Education Level Minimum Requirement</strong> </p> <ul> <li>Bachelor s degree in computer science / computer engineering / information technology.</li> <li>IT/project management certification preferred</li> </ul> <p> </p> <p> <strong>Work Experience</strong> </p> <ul> <li>Overall experience of 8+ years with 3+ years in managing the IT infrastructure. Experience in dairy products will be preferred</li> </ul> <p> </p> <p> <strong>Job Specific Skills</strong> </p> <ul> <li>Intimate knowledge of IT design and its components. </li> <li>Capacity to create macro level IT plans and implement it on a micro level. </li> <li>Established credentials in IT planning and ability to deal with operational challenges.</li> <li>Project management experience preferred.</li> <li>Financial awareness to understand and interpret numbers.</li> <li>Excellent written & verbal communication / presentation skills.</li> <li>Team player with excellent motivational skills.</li> </ul> <p> </p> <p> <strong>Generic Skills</strong> </p> <ul> <li>Must be alert, strive for accuracy, and have ability to exercise. independent thinking and judgment, be a self- motivator, and attention to detail. </li> <li>Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability. </li> <li>Integrity, discretion, and loyalty. Strong team building and people management skills are necessary. </li> <li>Financial awareness to understand and interpret numbers; Excellent written & verbal communication / presentation skills. </li> <li>Team player with excellent motivational skills.</li> </ul> <p> </p> <p> <strong>5. Position Location</strong> </p> <ul> <li>Based in Muscat Office and travelling to all depots in Oman.</li> </ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>JOB SUMMARY<br>Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.<br>CANDIDATE PROFILE <br>Education and Experience<br>* 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years of experience in the sales and marketing or related professional area with Leasure experience in Oman market or GCC Mariott experience and resort as preferable.<br>OR<br>* 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting Developing & Executing Sales Strategies<br>* Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.<br>* Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.<br>* Assists with the development and implementation of promotions, both internal and external.<br>Maximizing Revenue<br>* Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).<br>* Recommends booking goals for sales team members.<br>Managing Sales Activities<br>* Monitors all day to day activities of direct reports.<br>* Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.<br>* Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>* Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Analyzing & Reporting on Sales and Financial Data<br>* Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.<br>* Assists Revenue Management with completing accurate six period projections.<br>* Reviews sales and catering guest satisfaction results to identify areas of improvement.<br>Ensuring Exceptional Customer Service<br>* Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>* Interacts with guests to obtain feedback on product quality and service levels.<br>* Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br>* Empowers employees to provide excellent customer service.<br>* Observes service behaviors of employees and provides feedback to individuals.<br>* Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br>* Executes and supports the company’s Customer Service Standards and property’s Brand Standards.<br>* Participates in and practices daily service basics of the brand.<br>* Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>* Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>* Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>* Develops and manages relationships with key stakeholders, both internal and external.<br>* Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.<br>* Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.<br>* Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.<br>Managing and Conducting Human Resource Activities<br>* Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.<br>* Utilizes all available on the job training tools for employees.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.<br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>JOB SUMMARY<br>Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.<br>CANDIDATE PROFILE <br>Education and Experience<br>* 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years of experience in the sales and marketing or related professional area with Leasure experience in Oman market or GCC Mariott experience and resort as preferable.<br>OR<br>* 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting Developing & Executing Sales Strategies<br>* Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.<br>* Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.<br>* Assists with the development and implementation of promotions, both internal and external.<br>Maximizing Revenue<br>* Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).<br>* Recommends booking goals for sales team members.<br>Managing Sales Activities<br>* Monitors all day to day activities of direct reports.<br>* Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.<br>* Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>* Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Analyzing & Reporting on Sales and Financial Data<br>* Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.<br>* Assists Revenue Management with completing accurate six period projections.<br>* Reviews sales and catering guest satisfaction results to identify areas of improvement.<br>Ensuring Exceptional Customer Service<br>* Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>* Interacts with guests to obtain feedback on product quality and service levels.<br>* Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br>* Empowers employees to provide excellent customer service.<br>* Observes service behaviors of employees and provides feedback to individuals.<br>* Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br>* Executes and supports the company’s Customer Service Standards and property’s Brand Standards.<br>* Participates in and practices daily service basics of the brand.<br>* Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>* Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>* Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>* Develops and manages relationships with key stakeholders, both internal and external.<br>* Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.<br>* Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.<br>* Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.<br>Managing and Conducting Human Resource Activities<br>* Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.<br>* Utilizes all available on the job training tools for employees.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.<br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Supporting Management of Front Desk Team <br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Ensures employee recognition is taking place on all shifts.<br>• Establishes and maintains open, collaborative relationships with employees.<br>Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Strives to improve service performance.<br>• Collaborates with the Front Office Manager on ways to continually improve departmental service.<br>• Communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Sets a positive example for guest relations.<br>• Displays outstanding hospitality skills.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Handles guest problems and complaints effectively.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>Additional Responsibilities <br>• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Functions in place of the Front Office Manager in his/her absence.<br>• Communicates critical information from pre- and post-convention meetings to the Front Office staff.<br>• Participates in department meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job summary</h4>
<p>Assists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 2 years experience in human resources, management operations, or related professional area. OR</li>
<li>2-year degree from an accredited university in Human Resources, Business Administration, or related major; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Assisting in managing recruitment and hiring process</strong></p>
<ul>
<li>Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.</li>
<li>Assists in establishing and maintains contact with external recruitment sources.</li>
<li>Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.</li>
<li>Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.</li>
<li>Assists in monitoring candidate identification and selection process.</li>
<li>Performs quality control on candidate identification/selection.</li>
</ul>
<p><strong>Assisting in administering and educating employee benefits</strong></p>
<ul>
<li>Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.</li>
<li>Assists with unemployment claim activity reports.</li>
<li>Attends unemployment hearings and ensures property is properly represented, as needed.</li>
</ul>
<p><strong>Assisting in managing employee development</strong></p>
<ul>
<li>Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li>
<li>Ensures employees are cross-trained to support successful daily operations.</li>
<li>Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.</li>
<li>Ensures attendance by all new hires and participation of the leadership team in training programs.</li>
<li>Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.</li>
</ul>
<p><strong>Assisting in maintaining employee relations</strong></p>
<ul>
<li>Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).</li>
<li>Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.</li>
<li>Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner.</li>
<li>Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.</li>
<li>Partners with Loss Prevention to conduct employee accident investigations, as necessary.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position.</li>
</ul>
<p><strong>Assisting in managing legal and compliance practices</strong></p>
<ul>
<li>Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.</li>
<li>Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.</li>
<li>Assists with ensuring medical records are maintained in a separate, secure and confidential medical file.</li>
<li>Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).</li>
<li>Communicates property rules and regulations via the employee handbook.</li>
<li>Assists with ensuring all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.</li>
<li>Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.</li>
<li>Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.</p>
<p>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p>JOB SUMMARY Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.</p><p>CORE WORK ACTIVITIES Leading Guest Services Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures recognition of employees is taking place across areas of responsibility. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Celebrates successes and publicly recognizes the contributions of team members.</p><p>Maintaining Guest Services and Front Desk Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Understands the impact of Front Office operations on the Rooms area and overall property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals.</p><p>Managing Projects and Policies Ensures compliance with all Front Office policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p><p>Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Acts as the Service Champion for the Front Office and creates a positive atmosphere for guest relations. Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations. Strives to improve service performance. Empowers employees to provide excellent customer service. Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Responds to and handles guest problems and complaints. Observes service behaviors of employees and provides feedback to individuals and/or managers.</p><p>Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Establishes challenging, realistic and obtainable goals to guide operation and performance. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures employees are treated fairly and equitably. Manages employee progressive discipline procedures for Front Office Staff. Administers the performance appraisal process for direct report managers. Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.</p><p>Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.</p><p><strong>Desired Candidate Profile</strong></p>High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.
<p> <strong>ROLE OBJECTIVE </strong> </p> <p>The Vice President, Cyber Security Operations is accountable for leading Otech's cyber security operations and managed security services, including the Security Operations Center (SOC), threat intelligence, incident response and digital forensics, vulnerability management, security engineering, cloud and platform security, application security operations, security automation, and operational service assurance. The role ensures resilient, efficient, scalable, and commercially competitive services through disciplined operating models, capable teams, strategic partnerships, automation, and measurable performance.</p> <p>The role develops and executes the Cyber Security Operations strategy in alignment with the cyber security strategy, risk appetite, policies, standards, and governance requirements. The position is responsible for implementing controls, producing operational compliance evidence, remediating control gaps, and escalating material cyber risks. </p> <p> <strong>RESPONSIBILITIES</strong> </p> <p>Day-to-day Leadership & Operating Model</p> <p> Day-to-day leadership and management of the Cyber Security functional area and its respective teams.</p> <p> Develop and implement an operating model, with its underpinning processes and practices.</p> <p> Define the target organization (roles, spans and layers), capacity plan, and sourcing strategy (internal, partner, contract) with Omanization milestones.</p> <p> Establish governance cadences (weekly operations, monthly Steering Committee, quarterly business reviews) with clear decision rights and escalation paths.</p> <p>Strategy, Service Catalogue & Roadmap</p> <p> Set the cybersecurity operation strategy aligned to business needs, risk appetite, and regulatory expectations; translate into a three-year roadmap with annual plans.</p> <p> Maintain a service catalogue covering advisory and governance, Security Operations Center and managed services, application and product security, cloud and platform security, incident response and forensics, and security testing, and update the catalogue periodically.</p> <p> Build reusable accelerators and knowledge assets (runbooks, reference architectures, automation playbooks), ensuring they are delivered in editable/source formats.</p> <p>Risk Management, Architecture & Controls</p> <p> Create actionable insights and understanding, through the analysis of both quantitative and qualitative data, building recommendations that directly address the Cybersecurity business objectives</p> <p> Create and maintain a comprehensive protection plan for systems, networks, and data; assess and manage information technology risks across the organization (identify threats, vulnerabilities, business impact, and mitigation strategies).</p> <p> Develop and maintain security standards, guidance and playbooks.</p> <p> Own security architecture baselines: identity-first security (identity and access, privileged access), network segmentation, data protection and loss prevention, endpoint detection and response, cloud-native application protection and configuration posture, secure development lifecycle (code analysis, dependency hygiene), and security automation.</p> <p>Threat Intelligence, Testing & Assurance</p> <p> Develop a qualitative and quantitative analysis program for Cyber threat & Brand intelligence. identify adversary motives, targets, and intentions; maintain and evaluate intelligence sources to improve effectiveness</p> <p> Conduct a regular security testing regime including technical audit, vulnerability management, and vulnerability assessment and penetration testing; track remediation to closure.</p> <p> Lead incident management, post-incident reviews, and crisis simulations; implement lessons learned to reduce recurrence.</p> <p>Compliance, Policy & Governance</p> <p> Establish governance frameworks and policies; collaborate with legal and regulatory teams to meet regulatory and statutory standards</p> <p> Maintain ISO/IEC 27001 and align to the designated Cybersecurity Framework; oversee software supply-chain security, data protection and privacy requirements (including data residency), and third-party risk management.</p> <p> Define and report key performance indicators (for example, mean time to detect/respond, age of critical vulnerabilities, service level attainment, customer satisfaction) through executive dashboards.</p> <p>Strategic partner management </p> <p> Act as overall program manager for Otech for strategic partners with partners across various phases owning scope, deliverables, quality gates, and acceptance criteria.</p> <p> Ensure knowledge and intellectual property transfer (runbooks, automation, infrastructure-as-code, dashboards) and Omanization progression</p> <p> Enforce exclusivity and go-to-market rules that maintain Otech s control of client relationships while leveraging partner technical capacity.</p> <p><br></p><p><strong>Desired Candidate Profile</strong></p><p><b>Qualification</b></p> <p> Bachelor s degree in computer science (CS), Information System Management (ISM), Information Technology (IT)</p> <p> Master s degree preferred </p> <p>Certification</p> <p> Certified Information Systems Security Professional (CISSP) or Certified Information Systems Auditor (CISA) mandatory </p> <p> Certified Information Security Manager (CISM)/ Certified in Risk and Information Systems Control (CRISC), incident response and forensics credentials are desirable.</p> <p>Experience </p> <p> At least 12+ years of experience in the field of Risk & Cyber Security with 4+ years in leading a team.</p> <p> Should have independently conducted at least 3 or 4 Risk Assessments audits for large enterprises. </p> <p> Strong security and technical background with a track record of leading and managing technical and operational security functions and teams.</p> <p>Skills</p> <p> Sound knowledge of Open-Source Security tools i.e. Burp Suite</p> <p> Proven track record in cloud security, secure development practices, and running a Security Operations Center and managed detection services.</p> <p> Knowledge across identity and access, network design, security analytics, incident management, penetration testing, security architecture and design, security operations, and cloud architecture and security (major public clouds).</p> <p> Security architecture and design, Security Operations</p> <p> Tooling literacy across monitoring, automation, and code security; ability to evaluate and implement technologies without vendor lock-in.</p> <p> Software development, Cloud architecture, security management in cloud environments such as AWS/OCI/Azure etc</p> <p>o Experience with Audit & Compliance activities</p> <p>o Experience in forensic analysis</p> <p>o Experience with ISO27001 Implementation</p> <p>o Experience with VAPT tools and methodologies</p> <p>o Experience working in an Agile environment</p> <p> Demonstrated proficiency in the Microsoft Office suite</p>
<p><h4>Job summary</h4>
<p>Responsible for communicating the concept of Total Quality Management through advising, coaching, training, and facilitating. Position works with direct reports, General Managers, and other staff to develop and implement quality assurance strategies. The position is responsible for ensuring that quality processes meet company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing quality assurance goals</strong></p>
<ul>
<li>Coaches managers on adopting the Total Quality Management leadership style.</li>
<li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li>
<li>Directs property quality efforts to address critical customer requirements.</li>
<li>Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.</li>
</ul>
<p><strong>Leading quality assurance team</strong></p>
<ul>
<li>Trains team members and managers on problem solving, process improvement and strategic planning techniques.</li>
<li>Develops systems to enable employees to understand guest satisfaction results.</li>
<li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li>
<li>Coaches managers on adopting the Total Quality Management leadership style.</li>
<li>Educates new employees on the foundations of the quality processes, how to use quality tools and their role in continuous improvement.</li>
<li>Familiarizes employees with the daily quality production reports and how to spot trends in their work areas and initiate root cause analysis.</li>
</ul>
<p><strong>Managing quality tools</strong></p>
<ul>
<li>Ensures that management practices at all levels are aligned with quality tools.</li>
<li>Uses data collection methods to compile, display, track, and analyze defect trends.</li>
<li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li>
<li>Analyzes issues and identifies trends.</li>
</ul>
<p><strong>Managing the guest experience</strong></p>
<ul>
<li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li>
<li>Responds to and handles guest problems and complaints.</li>
<li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</li>
<li>Creates an atmosphere in all properties that meets or exceeds guest expectations.</li>
</ul>
<p><strong>Managing and conducting human resources activities</strong></p>
<ul>
<li>Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.</li>
<li>Ensures employees are treated fairly and equitably.</li>
<li>Ensures that regular, ongoing communication is happening in quality assurance.</li>
<li>Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.</li>
<li>Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.</li>
<li>Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</li>
<li>Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li>
<li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</li>
<li>Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.</li>
<li>Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Receive email alerts for DevOps Engineer Jobs jobs
You can cancel your email alert at anytime