DevOps Engineer Jobs - muscat Oman
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Responsible for communicating the concept of Total Quality Management through advising, coaching, training, and facilitating. Position works with direct reports, General Managers, and other staff to develop and implement quality assurance strategies. The position is responsible for ensuring that quality processes meet company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. .<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Quality Assurance Goals<br>• Coaches managers on adopting the Total Quality Management leadership style.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Directs property quality efforts to address critical customer requirements.<br>• Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.<br>Leading Quality Assurance Team<br>• Trains team members and managers on problem solving, process improvement and strategic planning techniques<br>• Develops systems to enable employees to understand guest satisfaction results.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>• Coaches managers on adopting the Total Quality Management leadership style.<br>• Educates new employees on the foundations of the quality processes, how to use quality tools and their role in continuous improvement.<br>• Familiarizes employees with the daily quality production reports and how to spot trends in their work areas and initiate root cause analysis.<br>Managing Quality Tools<br>• Ensures that management practices at all levels are aligned with quality tools.<br>• Uses data collection methods to compile, display, track, and analyze defect trends.<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes issues and identifies trends.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all properties that meets or exceeds guest expectations.<br>Managing and Conducting Human Resources Activities<br>• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br>• Ensures employees are treated fairly and equitably.<br>• Ensures that regular, ongoing communication is happening in quality assurance.<br>• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job summary</h4>
<p>Responsible for communicating the concept of Total Quality Management through advising, coaching, training, and facilitating. Position works with direct reports, general managers, and other staff to develop and implement quality assurance strategies. The position is responsible for ensuring that quality processes meet company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing quality assurance goals</strong></p>
<ul>
<li>Coaches managers on adopting the Total Quality Management leadership style.</li>
<li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li>
<li>Directs property quality efforts to address critical customer requirements.</li>
<li>Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.</li>
</ul>
<p><strong>Leading quality assurance team</strong></p>
<ul>
<li>Trains team members and managers on problem solving, process improvement, and strategic planning techniques.</li>
<li>Develops systems to enable employees to understand guest satisfaction results.</li>
<li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li>
<li>Coaches managers on adopting the Total Quality Management leadership style.</li>
<li>Educates new employees on the foundations of the quality processes, how to use quality tools and their role in continuous improvement.</li>
<li>Familiarizes employees with the daily quality production reports and how to spot trends in their work areas and initiate root cause analysis.</li>
</ul>
<p><strong>Managing quality tools</strong></p>
<ul>
<li>Ensures that management practices at all levels are aligned with quality tools.</li>
<li>Uses data collection methods to compile, display, track, and analyze defect trends.</li>
<li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li>
<li>Analyzes issues and identifies trends.</li>
</ul>
<p><strong>Managing the guest experience</strong></p>
<ul>
<li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li>
<li>Responds to and handles guest problems and complaints.</li>
<li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li>
<li>Creates an atmosphere in all properties that meets or exceeds guest expectations.</li>
</ul>
<p><strong>Managing and conducting human resources activities</strong></p>
<ul>
<li>Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.</li>
<li>Ensures employees are treated fairly and equitably.</li>
<li>Ensures that regular, ongoing communication is happening in quality assurance.</li>
<li>Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.</li>
<li>Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.</li>
<li>Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</li>
<li>Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.</li>
<li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to standard and local operating procedures (SOPs and LSOPs) and supports the peer review process.</li>
<li>Conducts annual performance appraisal with direct reports according to standard operating procedures.</li>
<li>Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Responsible for communicating the concept of Total Quality Management through advising, coaching, training, and facilitating. Position works with direct reports, General Managers, and other staff to develop and implement quality assurance strategies. The position is responsible for ensuring that quality processes meet company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. .<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Quality Assurance Goals<br>• Coaches managers on adopting the Total Quality Management leadership style.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Directs property quality efforts to address critical customer requirements.<br>• Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.<br>Leading Quality Assurance Team<br>• Trains team members and managers on problem solving, process improvement and strategic planning techniques<br>• Develops systems to enable employees to understand guest satisfaction results.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>• Coaches managers on adopting the Total Quality Management leadership style.<br>• Educates new employees on the foundations of the quality processes, how to use quality tools and their role in continuous improvement.<br>• Familiarizes employees with the daily quality production reports and how to spot trends in their work areas and initiate root cause analysis.<br>Managing Quality Tools<br>• Ensures that management practices at all levels are aligned with quality tools.<br>• Uses data collection methods to compile, display, track, and analyze defect trends.<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes issues and identifies trends.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all properties that meets or exceeds guest expectations.<br>Managing and Conducting Human Resources Activities<br>• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br>• Ensures employees are treated fairly and equitably.<br>• Ensures that regular, ongoing communication is happening in quality assurance.<br>• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Developing & Executing Sales Strategies<br>• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.<br>• Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.<br>• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.<br>• Assists with the development and implementation of promotions, both internal and external.<br>Maximizing Revenue<br>• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).<br>• Recommends booking goals for sales team members.<br>Managing Sales Activities<br>• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Analyzing & Reporting on Sales and Financial Data<br>• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.<br>• Assists Revenue Management with completing accurate six period projections.<br>• Reviews sales and catering guest satisfaction results to identify areas of improvement.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br>• Ensures that a customer recognition program is in effect throughout Sales.<br>• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Develops and manages relationships with key stakeholders, both internal and external.<br>• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.<br>• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.<br>• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Supports the day-to-day execution of general ledger impacted processes, including support to clients as they work with and understand these processes. Performs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 4-year bachelor's degree in Finance and Accounting or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Work, Projects, and Policies <br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements and follows up on Accounting SOP audits for all areas of the property.<br>• Complies with all applicable laws related to fraud and collection procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances credit card ledgers.<br>• Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary.<br>Maintaining Finance and Accounting Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Submits reports in a timely manner, ensuring delivery deadlines.<br>• Ensures profits and losses are documented accurately.<br>• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.<br>• Maintains a strong accounting and operational control environment to safeguard assets.<br>• Completes period end function each period.<br>• Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.<br>Demonstrating and Applying Accounting Knowledge <br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Demonstrates knowledge of return check procedures.<br>• Demonstrates knowledge of the Gross Revenue Report.<br>• Demonstrates knowledge and proficiency with write off procedures.<br>• Demonstrates knowledge and proficiency with consolidated deposit procedures.<br>• Keeps up-to-date technically and applying new knowledge to your job.<br>• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.<br>• Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.<br>Leading Accounting Teams <br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Motivates and provides a work environment where employees are productive.<br>• Imposes deadlines and delegates tasks.<br>• Provides an "open door policy" and is highly visible in areas of responsibility.<br>• Understands how to manage in a culturally diverse work environment.<br>• Manages the quality process in areas of customer service and employee satisfaction.<br>Managing and Conducting Human Resources Activities<br>• Interviews, selects and trains employees.<br>• Appraises employee’s productivity and efficiency for the purpose of recommending promotions or other changes in status.<br>• Follows progressive discipline procedures as appropriate.<br>• Provides for the safety and security of the employees or the property.<br>• Monitors employee attendance and records absences/tardiness.<br>• Helps direct supervisors to achieve their own development goals.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates personal integrity.<br>• Uses effective listening skills.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict effectively.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time well and possesses strong organizational skills.<br>• Presents ideas, expectations and information in a concise, well organized way.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes collections calls if necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the human resources, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Assisting in Managing Recruitment and Hiring Process<br>• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.<br>• Assists in establishing and maintains contact with external recruitment sources.<br>• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.<br>• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.<br>• Assists in monitoring candidate identification and selection process.<br>• Performs quality control on candidate identification/selection.<br>Assisting in Administering and Educating Employee Benefits<br>• Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.<br>• Assists with unemployment claim activity reports.<br>• Attends unemployment hearings and ensures property is properly represented, as needed.<br>Assisting in Managing Employee Development<br>• Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.<br>• Ensures attendance by all new hires and participation of the leadership team in training programs<br>• Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br>Assisting in Maintaining Employee Relations<br>• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).<br>• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.<br>• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner<br>• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.<br>• Partners with Loss Prevention to conduct employee accident investigations, as necessary.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>Assisting in Managing Legal and Compliance Practices<br>• Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.<br>• Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.<br>• Assists with ensuring medical records are maintained in a separate, secure and confidential medical file.<br>• Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).<br>• Communicates property rules and regulations via the employee handbook.<br>• Assists with ensuring all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.<br>• Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.<br>• Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job summary</h4>
<p>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Developing & executing sales strategies</strong></p>
<ul>
<li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li>
<li>Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</li>
<li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li>
<li>Assists with the development and implementation of promotions, both internal and external.</li>
</ul>
<p><strong>Maximizing revenue</strong></p>
<ul>
<li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li>
<li>Recommends booking goals for sales team members.</li>
</ul>
<p><strong>Managing sales activities</strong></p>
<ul>
<li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li>
<li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
</ul>
<p><strong>Analyzing & reporting on sales and financial data</strong></p>
<ul>
<li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li>
<li>Assists Revenue Management with completing accurate six period projections.</li>
<li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li>
</ul>
<p><strong>Ensuring exceptional customer service</strong></p>
<ul>
<li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li>
<li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li>
<li>Ensures that a customer recognition program is in effect throughout Sales.</li>
<li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li>
<li>Participates in and practices daily service basics of the brand.</li>
<li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li>
<li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li>
<li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li>
</ul>
<p><strong>Building successful relationships</strong></p>
<ul>
<li>Develops and manages relationships with key stakeholders, both internal and external.</li>
<li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li>
<li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li>
<li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.</p>
<p>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><br></p><h3>Investor Relations and Engagement</h3><ul><li>Develop and maintain trusted, long-term relationships with existing and prospective investors.</li><li>Lead investor meetings, roadshows, presentations, due-diligence sessions, and follow-up engagement throughout the fundraising cycle.</li><li>Coordinate the preparation of pitchbooks, proposals, investment presentations, due-diligence materials, and investor communications.</li><li>Ensure that investor messaging is clear, consistent, accurate, and aligned with each fund's investment strategy, performance profile, and commercial terms.</li><li>Maintain regular communication with investors and ensure the timely resolution of enquiries and information requests.</li></ul><h3>Function Establishment and Governance</h3><ul><li>Establish the operating model for TANMIA's Capital Raising and Investor Relations function, including its processes, governance, systems, and reporting arrangements.</li><li>Develop an investor-segmentation and targeting framework based on investor profile, strategic fit, mandate, appetite, and likelihood of conversion.</li><li>Implement a structured pipeline-management process covering origination, qualification, engagement, due diligence, negotiation, and closing.</li><li>Establish appropriate investor-relationship management tools, records, documentation standards, and management dashboards.</li><li>Build, develop, coach, and mentor the investment team, progressively developing internal capability across fundraising, investor coverage, relationship management, product positioning, market sounding, negotiation, and closing.</li><li>Establish structured knowledge-transfer, and on-the-job development arrangements to ensure that the function develops sustainable institutional capability.</li><li>Develop appropriate talent-development plans for the function and identify high-potential staff who can progressively assume broader fundraising and investor-relations responsibilities.</li><li>Promote a strong fundraising and investor-oriented culture across the Investment Department and the wider organization by increasing awareness of institutional fundraising approaches, investor expectations, fundraising cycles, marketability considerations, and the importance of incorporating investor perspectives into product development.</li></ul><h3>Internal Coordination</h3><ul><li>Engage with the investment teams at an early stage of developing new funds, investment products, vehicles, and mandates to conduct preliminary market sounding and assess investor appetite, preferred structures, commercial terms, and positioning before the product is finalized.</li><li>Provide structured investor and market feedback to the investment teams and actively contribute to refining the investment concept, structure, target size, economics, terms, positioning, and fundraising strategy to improve marketability and probability of successful capital raising.</li><li>Act as the bridge between the investment teams and the investor market throughout the product-development process, ensuring that relevant investor feedback is incorporated while maintaining the integrity of TANMIA's investment objectives and commercial requirements.</li><li>Work closely with the investment teams to align fundraising priorities with fund strategies, transaction pipelines, commercial terms, and closing timelines.</li><li>Coordinate with Legal, Risk, Compliance, Finance, and Operations to support investor onboarding, due diligence, documentation, and closing requirements.</li><li>Support executive management in strategic investor discussions and external stakeholder engagement.</li></ul><h3>Performance and Reporting</h3><ul><li>Deliver agreed annual and periodic capital-raising targets.</li><li>Maintain a reliable, up-to-date pipeline showing investor status, expected commitment, probability of conversion, next action, and anticipated closing date.</li><li>Provide regular reports to the Executive management covering fundraising progress, pipeline value, conversion rates, investor feedback, risks, and required actions.</li><li>Monitor market developments, competitor activity, investor appetite, and fundraising trends across Oman and the GCC.</li></ul><h3>Regulatory and Compliance</h3><ul><li>Conduct all fundraising and investor-engagement activities in accordance with applicable laws, regulatory requirements, internal policies, and delegated authorities.</li><li>Ensure compliance with relevant licensing, marketing, investor-classification, confidentiality, sanctions, anti-money laundering, and know-your-customer requirements.</li><li>Work with Legal and Compliance to ensure that investor materials and external communications receive the required review and approval before circulation.</li><li>Duties and responsibilities as required</li></ul><h3>Key Competencies :</h3><ul><li>Institutional capital raising and commercial origination</li><li>Senior stakeholder and investor relationship management</li><li>Strategic networking and market access</li><li>Negotiation and closing capability</li><li>Private-market and fund-structuring knowledge</li><li>Commercial judgment and investor orientation</li><li>Executive-level communication and presentation</li><li>Pipeline discipline and performance accountability</li><li>Governance, compliance, and risk awareness</li><li>Ability to establish and develop a new function</li></ul><h3>Key Performance Indicators (Kpi) :</h3><ul><li>Performance will be assessed against agreed measures, including:</li><li>Total capital commitments secured and closed</li><li>Achievement of annual and quarterly fundraising targets</li><li>Value and quality of the qualified investor pipeline</li><li>Investor conversion rate and time to closing</li><li>Number of new institutional investor relationships established</li><li>Retention and expansion of existing investor relationships</li><li>Quality and timeliness of pipeline reporting</li><li>Establishment of the Capital Raising and Investor Relations operating framework</li><li>Compliance with regulatory requirements and internal governance standards</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>At least 15 years of relevant experience in capital raising, investment banking, private markets, asset management, institutional wealth management, private placement, or investor relations.</li><li>Demonstrable track record of originating and closing institutional capital commitments, preferably for private-market funds, alternative investments, or investment mandates.</li><li>Established senior-level relationships with sovereign entities, pension funds, family offices, financial institutions, and other professional investors across Oman, the wider GCC and internationally.</li><li>Experience in establishing or developing a capital-raising, placement, distribution, or investor-relations function.</li><li>Strong understanding of private-market investment structures, fundraising cycles, due-diligence requirements, fund economics, and investor decision-making.</li><li>Sound knowledge of the GCC investment landscape and relevant regulatory and cross-border considerations.</li><li>Fluency in Arabic and English, with excellent written, presentation, negotiation, and relationship-management capabilities.</li><li>Bachelor's degree in Finance, Economics, Business Administration, Investment Management, or a related discipline.</li><li>A postgraduate qualification, such as an MBA or MSc in Finance or any relevant professional certificate, is preferred.</li></ul>
<p><h4>Job summary</h4>
<p>Assists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development. Additionally, he or she assists in delivering HR services that meet or exceed the needs of employees and enable business success, as well as ensuring compliance with all applicable laws, regulations, and operating procedures.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 2 years experience in human resources, management operations, or related professional area. OR</li>
<li>2-year degree from an accredited university in Human Resources, Business Administration, or related major; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Assisting in managing recruitment and hiring process</strong></p>
<ul>
<li>Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.</li>
<li>Assists in establishing and maintains contact with external recruitment sources.</li>
<li>Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.</li>
<li>Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.</li>
<li>Assists in monitoring candidate identification and selection process.</li>
<li>Performs quality control on candidate identification and selection.</li>
</ul>
<p><strong>Assisting in administering and educating employee benefits</strong></p>
<ul>
<li>Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.</li>
<li>Assists with unemployment claim activity reports.</li>
<li>Attends unemployment hearings and ensures property is properly represented, as needed.</li>
</ul>
<p><strong>Assisting in managing employee development</strong></p>
<ul>
<li>Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li>
<li>Ensures employees are cross-trained to support successful daily operations.</li>
<li>Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.</li>
<li>Ensures attendance by all new hires and participation of the leadership team in training programs.</li>
<li>Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.</li>
</ul>
<p><strong>Assisting in maintaining employee relations</strong></p>
<ul>
<li>Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).</li>
<li>Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.</li>
<li>Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner.</li>
<li>Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources or Multi-Property Director of Human Resources.</li>
<li>Partners with Loss Prevention to conduct employee accident investigations, as necessary.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position.</li>
</ul>
<p><strong>Assisting in managing legal and compliance practices</strong></p>
<ul>
<li>Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.</li>
<li>Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.</li>
<li>Assists with ensuring medical records are maintained in a separate, secure and confidential medical file.</li>
<li>Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).</li>
<li>Communicates property rules and regulations via the employee handbook.</li>
<li>Assists with ensuring all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.</li>
<li>Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.</li>
<li>Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.</p>
<p>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the human resources, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Assisting in Managing Recruitment and Hiring Process<br>• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.<br>• Assists in establishing and maintains contact with external recruitment sources.<br>• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.<br>• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.<br>• Assists in monitoring candidate identification and selection process.<br>• Performs quality control on candidate identification/selection.<br>Assisting in Administering and Educating Employee Benefits<br>• Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.<br>• Assists with unemployment claim activity reports.<br>• Attends unemployment hearings and ensures property is properly represented, as needed.<br>Assisting in Managing Employee Development<br>• Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.<br>• Ensures attendance by all new hires and participation of the leadership team in training programs<br>• Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br>Assisting in Maintaining Employee Relations<br>• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).<br>• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.<br>• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner<br>• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.<br>• Partners with Loss Prevention to conduct employee accident investigations, as necessary.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>Assisting in Managing Legal and Compliance Practices<br>• Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.<br>• Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.<br>• Assists with ensuring medical records are maintained in a separate, secure and confidential medical file.<br>• Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).<br>• Communicates property rules and regulations via the employee handbook.<br>• Assists with ensuring all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.<br>• Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.<br>• Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job summary</h4>
<p>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Developing & executing sales strategies</strong></p>
<ul>
<li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li>
<li>Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</li>
<li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li>
<li>Assists with the development and implementation of promotions, both internal and external.</li>
</ul>
<p><strong>Maximizing revenue</strong></p>
<ul>
<li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li>
<li>Recommends booking goals for sales team members.</li>
</ul>
<p><strong>Managing sales activities</strong></p>
<ul>
<li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li>
<li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
</ul>
<p><strong>Analyzing & reporting on sales and financial data</strong></p>
<ul>
<li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li>
<li>Assists Revenue Management with completing accurate six period projections.</li>
<li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li>
</ul>
<p><strong>Ensuring exceptional customer service</strong></p>
<ul>
<li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li>
<li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li>
<li>Ensures that a customer recognition program is in effect throughout Sales.</li>
<li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li>
<li>Participates in and practices daily service basics of the brand.</li>
<li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li>
<li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li>
<li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li>
</ul>
<p><strong>Building successful relationships</strong></p>
<ul>
<li>Develops and manages relationships with key stakeholders, both internal and external.</li>
<li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li>
<li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li>
<li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.</p>
<p>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p> <br> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience </strong> </p>
<p> </p>
<p> H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>
<p> </p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES </strong> </p>
<p> </p>
<p> <strong>Taking an Entrepreneurial Approach to Driving the Restaurant Business </strong> </p>
<p> Understands financial opportunities by surveying restaurant demand.</p>
<p> Partners with key individuals in the local community to assess opportunities.</p>
<p> Identifies and analyzes competitors.</p>
<p> Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action.</p>
<p> Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.</p>
<p> </p>
<p> <strong>Leading Significant Marketing/Public Relations/Media Activities</strong> </p>
<p> Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable.</p>
<p> Supports on-site/off-site public relations opportunities to promote the restaurant.</p>
<p> Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies.</p>
<p> Serves as the primary point of contact for restaurant events.</p>
<p> Participates in local networking activities, which are often off-property, in support of the restaurant.</p>
<p> </p>
<p> <strong>Managing Day-to-Day Restaurant Operations </strong> </p>
<p> Supervises and manages employees.</p>
<p> Understands employee positions well enough to perform duties in employees' absence.</p>
<p> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</p>
<p> Conducts daily "taste panels" to educate, drive sales and create sales goals.</p>
<p> Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc.</p>
<p> Monitors compliance with all applicable laws and regulations.</p>
<p> Monitors adherence to liquor control policies and procedures.</p>
<p> Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear.</p>
<p> Monitors alcohol beverage service for compliance with local laws.</p>
<p> Monitors compliance with all food & beverage policies, standards and procedures, including food handling and sanitation standards.</p>
<p> Assists servers and hosts on the floor during meal periods and high demand times.</p>
<p> Advocates sound financial/business decision making.</p>
<p> Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis.</p>
<p> Recognizes good quality products and presentations.</p>
<p> Supervises daily shift operations in absence of Assistant Restaurant Manager.</p>
<p> Oversees the financial aspects of the department including purchasing and payment of invoices.</p>
<p> </p>
<p> <strong>Fostering an Environment that Creates Exciting and Memorable Guest Experiences </strong> </p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Acts as the guest service role model for the restaurants..</p>
<p> Addresses guest problems and complaints.</p>
<p> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</p>
<p> Verifies corrective action is taken to continuously improve service results.</p>
<p> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</p>
<p> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p>
<p> </p>
<p> <strong>Managing and Conducting Human Resource and Talent Management Activities </strong> </p>
<p> Actively participates in the hiring process to identify the right talent to support the outlet's concept.</p>
<p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p>
<p> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p>
<p> Facilitates the fair and equal treatment of employees.</p>
<p> Strives to improve employee retention.</p>
<p> Monitors employee attendance of on-going training to understand guest expectations.</p>
<p> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p>
<p> Strives to improve service performance.</p>
<p> Encourages recognition of employees across areas of responsibility.</p>
<p> Establishes and maintains open, collaborative relationships with employees and encourages employees do the same within the team.</p>
<p><br></p>
<p><strong style="font-size: 11px;">Main tasks and responsibilities</strong></p><p><strong>Scope</strong></p><p>RPI Assets Management staff</p><p><strong>Needs Assessment</strong></p><p>Design and develop training programs,</p><p><strong>Coaching</strong></p><p>Training Facilitation,</p><p><strong>Monitoring & Evaluation</strong></p><p><strong>Accountabilities:</strong></p><p><strong>Needs assessment</strong></p><p>Assessing the needs of individuals and teams by identifying their strengths, weaknesses, and areas for improvement. This involves conducting assessments, such as performance appraisals, skills assessments, and personality assessments.</p><p>Execute assigned tasks related with the identification of individual and team business related training needs.</p><p><strong>Development planning</strong></p><p>Developing personalized development plans for individuals and teams to address their development needs. This involves identifying the most appropriate learning methods, setting goals, and developing action plans to help individuals and teams achieve their goals. P</p><p>reparation of Individual Development Programs (IDPs) in conjunction with line managers, Training Department and Performance Management team to provide systematic guidelines towards competency enhancements of individuals.</p><p>Support on the development of People Planning, including all learning and development as per IDP, working collaboratively with relevant departments (Training & HR) to meet their set goals.</p><p>Contributes to the development and implementation of ITQAN competency program in order to achieve department goals and objectives.</p><p><strong>Coaching</strong></p><p>Providing guidance and support to individuals and teams to help them develop their skills and competencies. This involves coaching them on their strengths and weaknesses, providing feedback, and helping them identify opportunities for improvement.</p><p>Facilitating training sessions for individuals and teams to develop their skills and competencies. This involves delivering training materials, providing hands-on learning opportunities, and assessing the effectiveness of the training.</p><p>Working pro-actively with Training Department and Third-Party Training Providers to commission/develop appropriate training and interventions to improve and enhance the learning and development offer.</p><p>Coordinates the preparation, implementation, and monitoring of the on the job training and summer programs for students assigned to the area and/or function from various educational institutes in Oman.</p><p>Execute orientation programs for new employees in Maintenance & company visitors etc.</p><p><strong>Training facilitation</strong></p><p>Facilitating training sessions for individuals and teams to develop their skills and competencies. This involves delivering training materials, providing hands-on learning opportunities, and assessing the effectiveness of the training.</p><p><strong>Monitoring and evaluation</strong></p><p>Monitoring and evaluating the progress of individuals and teams to ensure that they are achieving their goals. This involves tracking progress, providing feedback, and adjusting development plans as needed.</p><p>Support in monitoring Staff Development Strategy; ensuring that this complements department strategic direction and business goals & objectives.</p><p>Support on Monitoring operational need & planned solutions on succession planning, talent management and training for department s staff.</p><p>Support on the review of staff performance appraisals to identify skill gaps and carry out Training Needs Analysis (TNA)</p><p>Conducts assessments of staff after completion of training programs to ensure the training objectives have been achieved.</p><p>Support on implementation and evaluation of transition training solutions for operations trainees.</p><p>Support the evaluation of course evaluation forms / feedback and proposes corrective measures to ensure effective / improved training and development results.</p><p>Develops weekly / monthly reports as required by the department.</p><p><br></p><p><strong>Background and experience</strong></p><p><strong>Competencies and skills</strong></p><p>5 10 years of experience in Learning & Development, Capability Development, Talent Management, Coaching, or Organizational Development.</p><p>Experience in facilitating training and coaching programs.</p><p>Experience working with competency frameworks and workforce development initiatives.</p><p>Focused on Capability Development Coach in the Oil & Gas / Petrochemical or Refinery Plant.</p><p>Experience in drafting and improving SOP/ training manuals.</p><p>Experience of developing and implementing organizational development initiatives.</p><p>Technical expertise of maintenance procedures, processes, and technologies to effectively design and deliver training programs.</p><p>Training and development expertise in developing and delivering training programs, including instructional design, training delivery, and evaluation of training effectiveness.</p><p>Experience in drafting and improving SOP/ training manuals for technical & non-technical skills.</p><p>Experience of developing and implementing organizational development initiatives</p><p>Safety and environmental expertise with deep understanding of safety and environmental regulations to ensure that training programs comply with these regulations.</p><p><br></p><p><strong>Soft:</strong></p><p>Excellent communication skills to effectively communicate with Assets Management managers, technicians, managers, and other stakeholders to identify training needs, design training programs, and evaluate training effectiveness.</p><p>Strong analytical skills to evaluate maintenance data and identify training needs, performance gaps, and opportunities for improvement.</p><p>Demonstrated ability to cooperate with and influence peers.</p><p>Demonstrated ability to listen and collaborate with others.</p><p>Able to provide effective line management and / or project team management to achieve complex or high priority objectives, develop others personally and professionally.</p><p>Ability to work collaboratively to develop and deliver appropriate solutions.</p><p>Demonstrated ability to cooperate with and influence peers.</p><p>Demonstrated ability to listen and collaborate with others.</p><p>Able to provide effective line management and / or project team management to achieve complex or high priority objectives, develop others personally and professionally.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Qualifications for this position are a University bachelor s degree in engineering or equivalent.in addition, two of the following certifications or equivalent is required: Lean Six Sigma Green Belt, Coaching certificates, Train the trainer.</p><p>Excellent knowledge of written, read, and spoken English (required) | Arabic - Native (desirable)</p>
<p>Evaluates mechanical and electromechanical systems and products by designing and conducting research programs; applying principles of mechanics, thermodynamics, hydraulics, heat transfer, and materials. Product capabilities by designing feasibility and testing methods. Develops mechanical and electromechanical products by studying customer requirements; researching and testing manufacturing and assembly methods and materials; soliciting observations from operators. Planning and designing new production processes Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Designing and implementing cost-effective equipment modifications to help improve safety and reliability and Developing, testing and evaluating theoretical designs; Developing a project specification, often including those from other engineering disciplines; Discussing and solving complex problems with manufacturing departments, sub-contractors, suppliers and customers. Managing projects using engineering principles and techniques Using research, analytical, conceptual and planning skills, particularly mathematical modelling and computer-aided design. Recommending modifications following prototype test results Working with other professionals, within and outside the engineering sector</p><p><strong>Desired Candidate Profile</strong></p><p>Strong written and verbal communication skills Planning and organizational skills, such as time and resource allocation & commercial awareness Knowledge of Design Software, Strong initiative and Excellent problem solving skills. Experience of 5-8 years in Design and supervision of services for Buildings and Infrastructure</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met for Restaurant<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.<br>• Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Maintains food preparation handling and correct storage standards.<br>• Recognizes superior quality products, presentations and flavor.<br>• Plans and manages food quantities and plating requirements for the restaurant.<br>• Communications production needs to key personnel.<br>• Assists in developing daily and seasonal menu items for the restaurant.<br>• Ensures compliance with all applicable laws and regulations regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Estimates daily restaurant production needs.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented and creates decorative food displays.<br>Leading Kitchen Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Leads shift teams while personally preparing food items and executing requests based on required specifications.<br>• Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensuring and maintaining the productivity level of employees.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Establishing and Maintaining Restaurant Kitchen Goals<br>• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.<br>• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.<br>• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Effectively investigates, reports and follows-up on employee accidents.<br>• Knows and implements company safety standards.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Handles guest problems and complaints.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.<br>• Manages employee progressive discipline procedures.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Position Summary<br></b><br><b>Location<br></b><br>Muscat<br><p><b>About Deloitte:</b> </p><br><p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p><br><p><b>Our Purpose</b></p><br><p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p><br><p>Our shared values guide the way we behave to make a positive, enduring impact:</p><br><ul><li>Lead the way </li><li>Serve with integrity </li><li>Take care of each other </li><li>Foster inclusion </li><li>Collaborate for measurable impact</li></ul><p><b>Audit & Assurance | Senior Manager </b></p><br><p>During your tenure as a Senior Manager in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas: </p><br><ul><li>Identifies the entity's strategic audit and risk priorities and highlights these to key stakeholders, proactively offering strategic insights to address these. </li><li>Makes sure that risk assessment procedures were appropriately considered in the development of the plan, execution of audit procedures, and evaluation of audit results. </li><li>Contributes knowledge and perspective to the risks, materiality and scope discussions for the audit report and checks the audit plan covers all the relevant areas with consideration of wider business issues. Considers messaging from National Audit Office, trends in audit reporting and peer reporting via National Audit Office tools and publications. </li><li>Includes the expert/specialist in audit planning meetings to discuss planned involvement of the expert/specialist and sets expectations regarding the application of an appropriate level of professional skepticism by the expert/specialist. </li><li>Actively participates in the group risk assessment and planning of work to be performed by component auditors. </li><li>Review’s referral instructions on a timely basis and evaluates responses from component auditors.</li><li>Resolves issues identified, including where work has been referred to challenging environments. </li><li>Is familiar with analysis on audit reports, uses the Guide to audit reporting, has read several other audit reports in the same industry before drafting a new report. </li><li>Drives the audit team in a robust approach to revenue testing by: utilizing process flow diagrams for material revenue streams, gaining a deep understanding of the entity's recognition policies and how they relate to terms and conditions, actively considering the appropriateness of a controls reliance approach, and developing a tailored approach to address the risk of fraud. </li><li>Develops and reviews comprehensive project plans for complex engagements early in the audit cycle, that include clear timescales, co-ordination with the extended engagement team, has a clear contingency plan to mitigate the risks of unseen obstructions, and has adequate resources with the required skills and knowledge for testing. </li><li>Communicates the project plan and any entity related dependencies (e.g., documentation, reviews) with the entity's management team so that they are aware, at the beginning of the audit, of any repercussions (e.g., deadlines, fees) due to deviations from this plan. When slippages arise, clearly ascertains how they arose and negotiates overruns with the entity's management team where appropriate. </li><li>Facilitates application of professional skepticism by driving early consultation with relevant facts in areas where consultation is either mandatory or necessary for the relevant experience, objectivity and knowledge to be applied in forming a judgement. </li><li>Engages with the firm's quality control procedures and commits to audit quality by driving improvement of prior year testing and consistently challenging whether the global audit imperatives have been reflected in the planning and execution of the audit.</li></ul><p><b>Leadership Capabilities: </b></p><br><ul><li>Builds own understanding of our purpose and values; explores opportunities for impact. </li><li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent. </li><li>Understands expectations and demonstrates personal accountability for keeping performance on track. </li><li>Actively focuses on developing effective communication and relationship-building skills. </li><li>Understands how their daily work contributes to the priorities of the team and the business. </li></ul><p><b>Qualifications: </b></p><br><ul><li>MBA or equivalent, preferably a degree in Accounting, Auditing, or any related field. </li><li>Minimum 10 years of experience in public accounting, auditing, audit management, budget, business plan, business strategy, preferably with big Firms. </li><li>Extensive knowledge of best practice reporting and International financial reporting standards. </li><li>Able to ensure that the applicable accounting and auditing standards have been consistently applied and obtains appropriate evidence to support the assessment that the financial statements have been prepared in in accordance with the applicable financial reporting framework. </li><li>Ability to develop one's own knowledge and the knowledge of others as it relates to Deloitte's tools and audit methodology and the applicable professional accounting and auditing standards through both formal learning and on-the-job training. </li><li>Ability to thoroughly review audit documentation for completeness, accuracy and adequacy while ensuring timely archiving of work papers. </li><li>International accounting qualification is required: CA, ACCA, or CPA. </li><li>Fluent in English (reading, speaking, and writing). Preference will be given to Bilingual candidates (Arabic/English). </li></ul>For further information, and to apply, please visit our website via the “Apply” button below. <br> </div>
Leads and manages all day-to-day activities related to the sales function, with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals for direct reports.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<li>Two-year degree from an accredited university in business administration, marketing, hotel and restaurant management, or a related major, and three years of experience in sales and marketing or a related professional area. Leisure experience in the Oman market or GCC Marriott experience, preferably at a resort.</li>
<p>Or</p>
<li>Four-year bachelor's degree in business administration, marketing, hotel and restaurant management, or a related major, and one year of experience in sales and marketing or a related professional area.</li>
<h4>Core work activities</h4>
<p><strong>Supporting, developing, and executing sales strategies</strong></p>
<li>Works with the sales leader to ensure understanding and effective implementation of the sales strategy for the segment.</li>
<li>Works with the management team to create and implement a sales plan addressing revenue, customers, and the market for the segment led by the DOS.</li>
<li>Assists with the development and implementation of internal and external promotions.</li>
<p><strong>Maximizing revenue</strong></p>
<li>Provides positive and aggressive leadership to ensure maximum revenue potential, such as setting an example with personal booking goals.</li>
<li>Recommends booking goals for sales team members.</li>
<p><strong>Managing sales activities</strong></p>
<li>Monitors all day-to-day activities of direct reports.</li>
<li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li>
<li>Participates in sales calls with members of the sales team to acquire new business and/or close business.</li>
<li>Executes and supports the operational aspects of booked business, such as generating proposals, writing contracts, and corresponding with customers.</li>
<p><strong>Analyzing and reporting on sales and financial data</strong></p>
<li>Analyzes market information using sales systems and implements strategies to achieve the property's financial room and catering goals.</li>
<li>Assists Revenue Management with completing accurate six-period projections.</li>
<li>Reviews sales and catering guest satisfaction results to identify areas for improvement.</li>
<p><strong>Ensuring exceptional customer service</strong></p>
<li>Displays leadership in guest hospitality, exemplifies customer service, and sets a positive example for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Meets with guests during pre- and post-convention meetings to obtain feedback on product quality, including rooms, meeting facilities and equipment, and food and beverage; service levels; execution against the contract; and overall satisfaction.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Observes employees' service behaviors and provides feedback to individuals.</li>
<li>Incorporates guest satisfaction into department meetings, with a focus on continuous improvement.</li>
<li>Executes and supports the company's customer service standards and the property's brand standards.</li>
<li>Participates in and practices the brand's daily service basics.</li>
<li>Provides exemplary customer service to drive customer satisfaction and loyalty by assisting customers and ensuring their satisfaction before and during their program or event.</li>
<li>Serves customers by understanding their needs and recommending appropriate features and services that meet or exceed their expectations, while building relationships and loyalty to the company.</li>
<li>Understands the property's primary target customers and their service expectations. Serves customers by understanding their business, business issues, and concerns to offer better business solutions before and during their program or event.</li>
<p><strong>Building successful relationships</strong></p>
<li>Develops and manages relationships with key internal and external stakeholders.</li>
<li>Works collaboratively with off-property sales channels, such as the Event Booking Center, Market Sales, and GSO, to ensure the property's needs are met and sales efforts are complementary, not duplicative.</li>
<li>Works with Human Resources, Engineering, and Loss Prevention to ensure compliance with local, state, and federal regulations and/or union requirements.</li>
<li>Attends customer events, trade shows, and sales missions to maintain, build, or develop key relationships with GSO managers and customers.</li>
<p><strong>Managing and conducting human resource activities</strong></p>
<li>Interviews and hires management and hourly employees with the appropriate skills to meet the operation's business needs.</li>
<li>Uses all available on-the-job training tools for employees.</li>
<p>At Courtyard, we're passionate about better serving the needs of travelers everywhere. This passion inspired us to create the first hotel designed specifically for business travelers, and it continues to shape the Courtyard experience today, empowering our guests no matter the purpose of their trip. We're looking for achievers who are passionate about providing an exceptional guest experience, enjoy being part of a small yet ambitious team, and love learning how to continually improve—all while having fun.</p>
<p>When you join Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<h4 class="header-ribbon">About the Company</h4>
<p></p><p>Marriott International is the world's largest hotel company based in Bethesda, Maryland, USA, with more than 6,000 properties in 122 countries and reported revenues of nearly $14 billion in fiscal year 2015. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.</p>
<p>The company operates and franchises hotels and licenses vacation ownership resorts under 30 brands. Marriott International has more than 500,000 people working worldwide at managed or franchised properties, as well as at corporate offices. The company has been consistently recognized as a top employer and for its superior business ethics.</p>
<p>Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.</p>
<p></p>
<p><h4>Job summary</h4>
<p>As a member of the property management staff, contributes advanced knowledge and skill in technology and general hospitality business knowledge to support the property and technology information resources objectives. Position is responsible to the property for all technology planning, decision-making, implementation, and maintenance. May manage property systems technicians and interfaces with vendors, owners, executive committee, and property staff.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>BS/BA or equivalent work experience. Additionally, 3-5 years experience in like position.</li>
<li>Previous experience in IR Global Field Services or Marriott Systems Support desirable.</li>
<li>System-related professional certifications desired.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Ensuring client technology needs are met</strong></p>
<ul>
<li>Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.</li>
<li>Monitors, verifies and manages the acquisition and maintenance of property based systems.</li>
<li>Analyzes information, identifies current and potential problems and proposes solutions.</li>
<li>Maintains, inspects and repairs equipment.</li>
<li>Inspects and verifies the maintenance of the equipment or the environment.</li>
<li>Verifies that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis.</li>
<li>Manages IR activities to ensure the property infrastructure and applications systems are functional at all times.</li>
<li>Verifies solutions are consistent with the client's needs and brand specific IR environment.</li>
<li>Administers and maintains mail and email.</li>
<li>Maintains inventories and manages IT hardware/software.</li>
<li>Provides internet support and maintenance (if applicable).</li>
<li>Provides cable management support.</li>
<li>Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status.</li>
<li>Consults on specific application issues or hardware/software problems.</li>
<li>Provides feedback to lodging IR on application functional performance and system performance.</li>
</ul>
<p><strong>Managing projects and policies</strong></p>
<ul>
<li>Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.</li>
<li>Monitors processes and evaluating information according to SOP and LSOP requirements.</li>
<li>Enforces IR policies and standards protecting company hardware, software and other resources at the property.</li>
<li>Directs maintenance of equipment and installed software applications inventory for property ensuring compliance with licensing regulations.</li>
</ul>
<p><strong>Maintaining information systems and technology goals</strong></p>
<ul>
<li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li>
<li>Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements.</li>
<li>Determines priorities, schedules, plans and necessary resources to ensure completion of any property projects on schedule and according to specification.</li>
<li>Verifies problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times.</li>
<li>Verifies proper asset management.</li>
<li>Performs on-site monitoring of all projects.</li>
<li>Verifies that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizes performance and produces desired business results.</li>
</ul>
<p><strong>Demonstrating and applying IR knowledge</strong></p>
<ul>
<li>Keeps up-to-date technically and applies new knowledge to your job.</li>
<li>Demonstrates knowledge of job-relevant issues, products, systems, and processes.</li>
<li>Provides technical expertise and support.</li>
</ul>
<p><strong>Leading IR team</strong></p>
<ul>
<li>Serves as a role model to demonstrate appropriate behaviors.</li>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Celebrates successes and publicly recognizes the contributions of team members.</li>
<li>Provides a technical perspective to information needs along with cost/benefits understanding in an influencing role.</li>
</ul>
<p><strong>Managing and conducting human resource activities</strong></p>
<ul>
<li>Verifies employees are treated fairly and equitably.</li>
<li>Verifies property policies are administered fairly and consistently.</li>
</ul>
<p><strong>Additional responsibilities</strong></p>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Coordinates property efforts, prioritizes needs and communicates those needs to IR Shared Services and other systems staff.</li>
<li>Manages vendors for property IT requirements functioning as escalation point for problem resolution.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Aloft, we aren’t your typical hotel—but we aren’t too cool for school either. We’re here to be our guests’ launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they’re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We’re looking for confident self-expressers who aren’t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
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<b>Position Summary<br></b><br><b>Location<br></b><br>Muscat<br><p><b>About Deloitte:</b> </p><br><p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p><br><p><b>Our Purpose</b></p><br><p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p><br><p>Our shared values guide the way we behave to make a positive, enduring impact:</p><br><ul><li>Lead the way </li><li>Serve with integrity </li><li>Take care of each other </li><li>Foster inclusion </li><li>Collaborate for measurable impact</li></ul><p><b>Audit & Assurance | Senior Manager </b></p><br><p>During your tenure as a Senior Manager in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas: </p><br><ul><li>Identifies the entity's strategic audit and risk priorities and highlights these to key stakeholders, proactively offering strategic insights to address these. </li><li>Makes sure that risk assessment procedures were appropriately considered in the development of the plan, execution of audit procedures, and evaluation of audit results. </li><li>Contributes knowledge and perspective to the risks, materiality and scope discussions for the audit report and checks the audit plan covers all the relevant areas with consideration of wider business issues. Considers messaging from National Audit Office, trends in audit reporting and peer reporting via National Audit Office tools and publications. </li><li>Includes the expert/specialist in audit planning meetings to discuss planned involvement of the expert/specialist and sets expectations regarding the application of an appropriate level of professional skepticism by the expert/specialist. </li><li>Actively participates in the group risk assessment and planning of work to be performed by component auditors. </li><li>Review’s referral instructions on a timely basis and evaluates responses from component auditors.</li><li>Resolves issues identified, including where work has been referred to challenging environments. </li><li>Is familiar with analysis on audit reports, uses the Guide to audit reporting, has read several other audit reports in the same industry before drafting a new report. </li><li>Drives the audit team in a robust approach to revenue testing by: utilizing process flow diagrams for material revenue streams, gaining a deep understanding of the entity's recognition policies and how they relate to terms and conditions, actively considering the appropriateness of a controls reliance approach, and developing a tailored approach to address the risk of fraud. </li><li>Develops and reviews comprehensive project plans for complex engagements early in the audit cycle, that include clear timescales, co-ordination with the extended engagement team, has a clear contingency plan to mitigate the risks of unseen obstructions, and has adequate resources with the required skills and knowledge for testing. </li><li>Communicates the project plan and any entity related dependencies (e.g., documentation, reviews) with the entity's management team so that they are aware, at the beginning of the audit, of any repercussions (e.g., deadlines, fees) due to deviations from this plan. When slippages arise, clearly ascertains how they arose and negotiates overruns with the entity's management team where appropriate. </li><li>Facilitates application of professional skepticism by driving early consultation with relevant facts in areas where consultation is either mandatory or necessary for the relevant experience, objectivity and knowledge to be applied in forming a judgement. </li><li>Engages with the firm's quality control procedures and commits to audit quality by driving improvement of prior year testing and consistently challenging whether the global audit imperatives have been reflected in the planning and execution of the audit.</li></ul><p><b>Leadership Capabilities: </b></p><br><ul><li>Builds own understanding of our purpose and values; explores opportunities for impact. </li><li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent. </li><li>Understands expectations and demonstrates personal accountability for keeping performance on track. </li><li>Actively focuses on developing effective communication and relationship-building skills. </li><li>Understands how their daily work contributes to the priorities of the team and the business. </li></ul><p><b>Qualifications: </b></p><br><ul><li>MBA or equivalent, preferably a degree in Accounting, Auditing, or any related field. </li><li>Minimum 10 years of experience in public accounting, auditing, audit management, budget, business plan, business strategy, preferably with big Firms. </li><li>Extensive knowledge of best practice reporting and International financial reporting standards. </li><li>Able to ensure that the applicable accounting and auditing standards have been consistently applied and obtains appropriate evidence to support the assessment that the financial statements have been prepared in in accordance with the applicable financial reporting framework. </li><li>Ability to develop one's own knowledge and the knowledge of others as it relates to Deloitte's tools and audit methodology and the applicable professional accounting and auditing standards through both formal learning and on-the-job training. </li><li>Ability to thoroughly review audit documentation for completeness, accuracy and adequacy while ensuring timely archiving of work papers. </li><li>International accounting qualification is required: CA, ACCA, or CPA. </li><li>Fluent in English (reading, speaking, and writing). Preference will be given to Bilingual candidates (Arabic/English). </li></ul>For further information, and to apply, please visit our website via the “Apply” button below. <br> </div>
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<span><br>JOB SUMMARY<br>Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.<br>OR<br>• 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Security Operations<br>• Assists in the development and implementation of emergency procedures.<br>• Recommends follow-up action for security breaches.<br>• Conducts investigation of all losses of property assets and refers to proper management for disposition.<br>• Deploys security staff to effectively monitor and protect property assets.<br>• Complies with all Corporate Security safety and security management guidelines and procedures.<br>• Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.<br>• Conducts periodic patrols of entire property and parking areas.<br>• Recognizes success across areas of responsibility.<br>• Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.<br>• Implements action plans to monitor and control risk.<br>• Keeps abreast of local criminal activity as it may impact property.<br>• Maintains required reports and documentation regarding patrols of property and parking areas.<br>• Inspects all security equipment and ensures it is fully functioning.<br>• Provides means for obtaining necessary medical attention on a timely basis.<br>• Conducts hourly employee performance appraisals according to Standard Operating Procedures.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Maintains first aid and CPR certifications required for Security officers.<br>• Implements local authority requirement for security and safety.<br>Leading Security Teams<br>• Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.<br>• Celebrates successes by publicly recognizing the contributions of team members.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>Providing and Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Meets quality standards and customer expectations on a daily basis.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>Conducting Human Resources Activities<br>• Assists in minimizing cost of accident claims through aggressive claims management.<br>• Brings issues to the attention of Human Resources as necessary.<br>• Strives to improve service performance.<br>• Administers property policies fairly and consistently.<br>Additional Responsibilities<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Develops and maintains a working relationship with local law enforcement authorities.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Provides guidance in setting health and safety policies and standards.<br>• Coordinates with Event Sales for VIP escort and media control for large events.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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