DevOps Engineer Jobs - muscat Oman

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Developing &amp; Executing Sales Strategies<br>• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.<br>• Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.<br>• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.<br>• Assists with the development and implementation of promotions, both internal and external.<br>Maximizing Revenue<br>• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).<br>• Recommends booking goals for sales team members.<br>Managing Sales Activities<br>• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Analyzing &amp; Reporting on Sales and Financial Data<br>• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.<br>• Assists Revenue Management with completing accurate six period projections.<br>• Reviews sales and catering guest satisfaction results to identify areas of improvement.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br>• Ensures that a customer recognition program is in effect throughout Sales.<br>• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Develops and manages relationships with key stakeholders, both internal and external.<br>• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.<br>• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.<br>• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>About us</strong>&nbsp;</span></p><br><p><span>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.&nbsp;</span></p><br><p><span><span><strong>Primary Objectives / Responsibilities</strong></span></span></p><br><ul><li><span><span>Experience shall encompass of all design aspects of Rotating Equipment (Centrifugal compressor, Reciprocating compressor, Gas turbines, Centrifugal pumps, Reciprocating pumps, fans/blowers, IA packages etc.).</span></span></li><li><span><span>Experience in conceptual, FEED and detailed design is mandatory.</span></span></li><li><span><span>Relevant knowledge, skills and fully conversant with relevant international codes and standards&nbsp;[API, ASME, HI standards etc.,</span></span></li><li><span><span>Must have strong communications skills in English – both verbal and written.</span></span></li><li><span><span>Effective analytical and problem-solving skills and the ability to formulate and communicate sound recommendations.</span></span></li><li><span><span>The selected candidate will work on a centrifugal compressor package for a prestigious client in Oman. Previous experience with centrifugal compressor packages is mandatory, and the candidate will be required to attend a Customer interview before recruitment.</span></span></li></ul><p><span><span><strong>Specific Accountabilities</strong></span></span></p><br><ul><li><span><span>Experience with BP ETPs and / or Shell DEPs is preferred.</span></span></li><li><span><span>Experience in preparing material requisitions, equipment selection studies, datasheets and specifications, technical bid evaluations, and reviewing vendor documents for centrifugal compressors, chillers, and associated packages.</span></span></li><li><span><span>Working knowledge of Torsional and Lateral Rotordynamic analysis including the ability to review vendor reports and recommendations.</span></span></li><li><span><span>Sound knowledge of applicable API standards, particularly API 617, API 614, API 670, API 671, and other relevant project specifications.</span></span></li><li><span><span>Experience in defining compressor operating cases, performance requirements, turndown, control philosophy and anti-surge system requirements.</span></span></li><li><span><span>Experience in reviewing vendor inspection and test plans, quality documents, Deviations and Clarification list and technical queries.</span></span></li><li><span><span>Experience in actively participating in design reviews, HAZOP, SIL/IPF reviews, model reviews and other technical and safety reviews for rotating equipment and packaged units.</span></span></li><li><span><span>Experience reviewing package piping, P&amp;IDs, utility consumption, equipment layouts, nozzle loads, foundation loads, and maintenance and lifting requirements.</span></span></li><li><span><span>Relevant knowledge of other discipline areas and interface requirements related to Mechanical Rotating engineering.&nbsp;</span></span></li><li><span><span>Ability to lead technical clarification meetings, resolve bid exceptions, and coordinate technical issues with vendors, clients, and project stakeholders.</span></span></li></ul> <ul><li><span><span>15+ years’ experience related to Rotating equipment’s in engineering design company for Oil &amp; Gas, Refinery, Petrochemical Industry.</span></span></li><li><span><span>Bachelor of&nbsp;</span></span><span><span>engineering</span></span><span><span>&nbsp;in mechanical or related field</span></span></li></ul><p><strong>Moving forward together</strong></p><br><p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</p><br><p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</p><br><p>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p><br> </div>

<div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Managing Day-to-Day Operations</strong> </p> <p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p> <p> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</p> <p> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p> <p> </p> <p> <strong>Leading Food and Beverage Team</strong> </p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> Encourages and builds mutual trust, respect, and cooperation among team members.</p> <p> Serves as a role model to demonstrate appropriate behaviors.</p> <p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p> <p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p> <p> Ensures and maintains the productivity level of employees.</p> <p> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</p> <p> Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</p> <p> Ensures compliance with all applicable laws and regulations.</p> <p> Ensures compliance with food handling and sanitation standards.</p> <p> Ensures staff understands local, state and Federal liquor laws.</p> <p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p> <p> Establishes guidelines so employees understand expectations and parameters.</p> <p> Monitors alcohol beverage service in compliance with local laws.</p> <p> </p> <p> <strong>Ensuring Exceptional Customer Service</strong> </p> <p> Provides services that are above and beyond for customer satisfaction and retention.</p> <p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p> <p> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</p> <p> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</p> <p> Empowers employees to provide excellent customer service.</p> <p> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</p> <p> Handles guest problems and complaints.</p> <p> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</p> <p> Ensures corrective action is taken to continuously improve service results.</p> <p> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p> <p> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</p> <p> </p> <p> <strong>Managing and Conducting Human Resource Activities</strong> </p> <p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p> <p> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p> <p> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</p> <p> Ensures employees receive on-going training to understand guest expectations.</p> <p> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p> <p> Strives to improve service performance.</p> <p> Ensures recognition is taking place across areas of responsibility.</p> <p> </p> <p> <strong>Additional Responsibilities</strong> </p> <p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p> <p> Analyzes information and evaluating results to choose the best solution and solve problems.</p> <p> Assists servers and hosts on the floor during meal periods and high demand times.</p> <p> Recognizes good quality products and presentations.</p> <p> Supervises daily shift operations in absence of Assistant Restaurant Manager.</p> <p> Oversees the financial aspects of the department including purchasing and payment of invoices.</p></div>

<p><h4>Job summary</h4> <p>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.</p> <p>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.</p> <p>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.</li> <li>OR</li> <li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing butler services</strong></p> <ul> <li>Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.</li> <li>Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirements.</li> <li>Manages VIP guests’ schedules as appropriate to support potential needs.</li> <li>Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.</li> <li>Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.</li> <li>Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.</li> <li>Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.</li> <li>Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li> <li>Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.</li> <li>Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.</li> <li>Continuously strives with the team to provide the bespoke and uncompromising services.</li> <li>Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).</li> </ul> <p><strong>Supporting management of front desk team</strong></p> <ul> <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li> <li>Encourages and builds mutual trust, respect, and cooperation among team members.</li> <li>Serves as a role model to demonstrate appropriate behaviors.</li> <li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li> <li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li> </ul> <p><strong>Guest relations</strong></p> <ul> <li>Sets the standard and tone for how Butler team members drive guest relations.</li> <li>Coaches team members to recognize and build rapport with guests.</li> <li>Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.</li> <li>Verifies Butler teams manage guests’ schedules to anticipate potential needs.</li> <li>Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.</li> <li>Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.</li> <li>Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific processes (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.</li> <li>Assists other employees to verify proper coverage and prompt guest service.</li> </ul> <p><strong>Managing departmental costs</strong></p> <ul> <li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li> <li>Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.</li> <li>Supervises and approves the budgeting and ordering of product and supplies in support of butler services.</li> <li>Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.</li> </ul> <p><strong>Conducting human resources activities</strong></p> <ul> <li>Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.</li> <li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li> <li>Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.</li> <li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.</li> <li>Verifies recognition of employees is taking place across areas of responsibility.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.<br>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.<br>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Butler Services<br>• Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.<br>• Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.<br>• Manages VIP guests’ schedules as appropriate to support potential needs.<br>• Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.<br>• Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.<br>• Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.<br>• Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.<br>• Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.<br>• Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.<br>• Continuously strives with the team to provide the bespoke and uncompromising services.<br>• Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Guest Relations<br>• Sets the standard and tone for how Butler team members drive guest relations.<br>• Coaches team members to recognize and build rapport with guests.<br>• Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.<br>• Verifies Butler teams manage guests’ schedules to anticipate potential needs.<br>• Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.<br>• Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.<br>• Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. ?<br>• Assists other employees to verify proper coverage and prompt guest service.<br>Managing Departmental Costs<br>• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.<br>• Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.<br>• Supervises and approves the budgeting and ordering of product and supplies in support of butler services.<br>• Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.<br>Conducting Human Resources Activities&nbsp;<br>• Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.<br>• Verifies recognition of employees is taking place across areas of responsibility.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.<br>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.<br>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Butler Services<br>• Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.<br>• Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.<br>• Manages VIP guests’ schedules as appropriate to support potential needs.<br>• Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.<br>• Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.<br>• Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.<br>• Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.<br>• Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.<br>• Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.<br>• Continuously strives with the team to provide the bespoke and uncompromising services.<br>• Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Guest Relations<br>• Sets the standard and tone for how Butler team members drive guest relations.<br>• Coaches team members to recognize and build rapport with guests.<br>• Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.<br>• Verifies Butler teams manage guests’ schedules to anticipate potential needs.<br>• Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.<br>• Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.<br>• Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. ?<br>• Assists other employees to verify proper coverage and prompt guest service.<br>Managing Departmental Costs<br>• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.<br>• Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.<br>• Supervises and approves the budgeting and ordering of product and supplies in support of butler services.<br>• Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.<br>Conducting Human Resources Activities&nbsp;<br>• Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.<br>• Verifies recognition of employees is taking place across areas of responsibility.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Job summary</h4> <p>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.</p> <p>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.</p> <p>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.</li> <li>OR</li> <li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing butler services</strong></p> <ul> <li>Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.</li> <li>Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirements.</li> <li>Manages VIP guests’ schedules as appropriate to support potential needs.</li> <li>Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.</li> <li>Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.</li> <li>Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.</li> <li>Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.</li> <li>Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li> <li>Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.</li> <li>Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.</li> <li>Continuously strives with the team to provide the bespoke and uncompromising services.</li> <li>Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).</li> </ul> <p><strong>Supporting management of front desk team</strong></p> <ul> <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li> <li>Encourages and builds mutual trust, respect, and cooperation among team members.</li> <li>Serving as a role model to demonstrate appropriate behaviors.</li> <li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li> <li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li> </ul> <p><strong>Guest relations</strong></p> <ul> <li>Sets the standard and tone for how Butler team members drive guest relations.</li> <li>Coaches team members to recognize and build rapport with guests.</li> <li>Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.</li> <li>Verifies Butler teams manage guests’ schedules to anticipate potential needs.</li> <li>Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.</li> <li>Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.</li> <li>Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.</li> <li>Assists other employees to verify proper coverage and prompt guest service.</li> </ul> <p><strong>Managing departmental costs</strong></p> <ul> <li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li> <li>Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.</li> <li>Supervises and approves the budgeting and ordering of product and supplies in support of butler services.</li> <li>Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.</li> </ul> <p><strong>Conducting human resources activities</strong></p> <ul> <li>Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.</li> <li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li> <li>Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.</li> <li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.</li> <li>Verifies recognition of employees is taking place across areas of responsibility.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p>Plan and execute Capability Development Coach program for the designated Area at RPI Assets Management, under TL Capability scope s acting as Subject matter expert for the development knowledge, skills, and competencies to Assets Management staff, by: (1) Working closely with individuals and teams to identify their strengths and weaknesses, (2) Develop personalized development plans &amp; solution to build the effectiveness &amp; capability of staff and develop organizational effectiveness and performance, (3) Provide guidance and support to help them achieve their goals; (4) Play role on leadership &amp; Culture coaching/ Enhancement in order to provide a reliable platform for training and ensure that staff is properly assessed while training courses provided would further enhance their capabilities of operations, skills and competencies.</p><p>The position will act in accordance with the Group s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main tasks and responsibilities</strong></p><p><strong>Scope</strong></p><p>RPI Assets Management staff</p><p><strong>Needs Assessment</strong></p><p>Design and develop training programs,</p><p><strong>Coaching</strong></p><p>Training Facilitation,</p><p><strong>Monitoring &amp; Evaluation</strong></p><p><strong>Accountabilities:</strong></p><p><strong>Needs assessment</strong></p><p>Assessing the needs of individuals and teams by identifying their strengths, weaknesses, and areas for improvement. This involves conducting assessments, such as performance appraisals, skills assessments, and personality assessments.</p><p>Execute assigned tasks related with the identification of individual and team business related training needs.</p><p><strong>Development planning</strong></p><p>Developing personalized development plans for individuals and teams to address their development needs. This involves identifying the most appropriate learning methods, setting goals, and developing action plans to help individuals and teams achieve their goals. P</p><p>reparation of Individual Development Programs (IDPs) in conjunction with line managers, Training Department and Performance Management team to provide systematic guidelines towards competency enhancements of individuals.</p><p>Support on the development of People Planning, including all learning and development as per IDP, working collaboratively with relevant departments (Training &amp; HR) to meet their set goals.</p><p>Contributes to the development and implementation of ITQAN competency program in order to achieve department goals and objectives.</p><p><strong>Coaching</strong></p><p>Providing guidance and support to individuals and teams to help them develop their skills and competencies. This involves coaching them on their strengths and weaknesses, providing feedback, and helping them identify opportunities for improvement.</p><p>Facilitating training sessions for individuals and teams to develop their skills and competencies. This involves delivering training materials, providing hands-on learning opportunities, and assessing the effectiveness of the training.</p><p>Working pro-actively with Training Department and Third-Party Training Providers to commission/develop appropriate training and interventions to improve and enhance the learning and development offer.</p><p>Coordinates the preparation, implementation, and monitoring of the on the job training and summer programs for students assigned to the area and/or function from various educational institutes in Oman.</p><p>Execute orientation programs for new employees in Maintenance &amp; company visitors etc.</p><p><strong>Training facilitation</strong></p><p>Facilitating training sessions for individuals and teams to develop their skills and competencies. This involves delivering training materials, providing hands-on learning opportunities, and assessing the effectiveness of the training.</p><p><strong>Monitoring and evaluation</strong></p><p>Monitoring and evaluating the progress of individuals and teams to ensure that they are achieving their goals. This involves tracking progress, providing feedback, and adjusting development plans as needed.</p><p>Support in monitoring Staff Development Strategy; ensuring that this complements department strategic direction and business goals &amp; objectives.</p><p>Support on Monitoring operational need &amp; planned solutions on succession planning, talent management and training for department s staff.</p><p>Support on the review of staff performance appraisals to identify skill gaps and carry out Training Needs Analysis (TNA)</p><p>Conducts assessments of staff after completion of training programs to ensure the training objectives have been achieved.</p><p>Support on implementation and evaluation of transition training solutions for operations trainees.</p><p>Support the evaluation of course evaluation forms / feedback and proposes corrective measures to ensure effective / improved training and development results.</p><p>Develops weekly / monthly reports as required by the department.</p><p><strong>Key interactions</strong></p><p>Internal: All TSD Staff (Managers, Team Leaders, Engineers, etc.), Process Trainer, Training Department, ITQAN focal point, Area Manager, HSE &amp; Fire Department and HR</p><p>External: Contractors, Vendors, 3rd Parties, Consultants &amp; Suppliers</p><p><strong>Notable Working Conditions.</strong> Field Operations and office environment, Moderate to intensive computer screen use.</p><p><strong>Desired Candidate Profile</strong></p>Minimum Qualifications for this position are a University bachelor s degree in engineering or equivalent.in addition, two of the following certifications or equivalent is required: Lean Six Sigma Green Belt, Coaching certificates, Train the trainer.<br>Excellent knowledge of written, read, and spoken English (required) | Arabic - Native (desirable)<br>5 10 years of experience in Learning &amp; Development, Capability Development, Talent Management, Coaching, or Organizational Development.<br>Experience in facilitating training and coaching programs.<br>Experience working with competency frameworks and workforce development initiatives.<br>Focused on Capability Development Coach in the Oil &amp; Gas / Petrochemical or Refinery Plant.<br>Experience in drafting and improving SOP/ training manuals.<br>Experience of developing and implementing organizational development initiatives.<br>Technical expertise of maintenance procedures, processes, and technologies to effectively design and deliver training programs.<br>Training and development expertise in developing and delivering training programs, including instructional design, training delivery, and evaluation of training effectiveness.<br>Experience in drafting and improving SOP/ training manuals for technical &amp; non-technical skills.<br>Experience of developing and implementing organizational development initiatives<br>Safety and environmental expertise with deep understanding of safety and environmental regulations to ensure that training programs comply with these regulations.<br>Background in Lean mythology and &amp; Capability Development programs in the Oil &amp; Gas / Petrochemical or Refinery Plant.<br>Knowledge of internationally recognized Standard Operating Procedures (SOPs) in a process plant.<br>Knowledge of HR functions.<br>Excellent communication skills to effectively communicate with Assets Management managers, technicians, managers, and other stakeholders to identify training needs, design training programs, and evaluate training effectiveness.<br>Strong analytical skills to evaluate maintenance data and identify training needs, performance gaps, and opportunities for improvement.<br>Demonstrated ability to cooperate with and influence peers.<br>Demonstrated ability to listen and collaborate with others.<br>Able to provide effective line management and / or project team management to achieve complex or high priority objectives, develop others personally and professionally.<br>Ability to work collaboratively to develop and deliver appropriate solutions.<br>Demonstrated ability to cooperate with and influence peers.<br>Demonstrated ability to listen and collaborate with others.<br>Able to provide effective line management and / or project team management to achieve complex or high priority objectives, develop others personally and professionally.<br>Ability to describe personal strengths and development needs.<br>Ability to work collaboratively to develop and deliver appropriate solutions.<br>Strong ability to build effective working relationships with internal and external stakeholders at all levels, to work collaboratively to achieve objectives.<br>Strong ability to understand department strategic context and work proactively to achieve the organizations highest priorities.<br>Proficiency in M/S Office<br>Computer literacy including MS Office<br>Strong project management skills to effectively manage training programs from start to finish, including planning, budgeting, scheduling, and reporting.<br>Skilled in LEAN<br>Skilled in Change Management<br>Knowledge of Digitalization<br>Ability to describe personal strengths and development needs.<br>Strong ability to build effective working relationships with internal and external stakeholders at all levels, to work collaboratively to achieve objectives.<br>Strong ability to understand department strategic context and work proactively to achieve the organisations highest priorities.<br>Coaching<br>Technical &amp; Soft skills

<p>Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p><strong>Managing Day-to-Day Operations</strong></p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p><strong>Leading Food and Beverage Team</strong></p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.</p><p><strong>Ensuring Exceptional Customer Service</strong></p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</p><p><strong>Managing and Conducting Human Resource Activities</strong></p><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.</p><p><strong>Additional Responsibilities</strong></p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Deloitte:</b></p><br><p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award.</p><br><p><b>Our Purpose</b></p><br><p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p><br><p>Our shared values guide the way we behave to make a positive, enduring impact:</p><br><ul><li>Lead the way </li><li>Serve with integrity </li><li>Take care of each other </li><li>Foster inclusion </li><li>Collaborate for measurable impact</li></ul><p><b>Audit &amp; Assurance | Senior Manager </b></p><br><p>During your tenure as a Senior Manager in Audit &amp; Assurance, you will demonstrate and develop your capabilities in the following areas:</p><br><ul><li>Identifies the entity's strategic audit and risk priorities and highlights these to key stakeholders, proactively offering strategic insights to address these.</li><li>Makes sure that risk assessment procedures were appropriately considered in the development of the plan, execution of audit procedures, and evaluation of audit results. </li><li>Contributes knowledge and perspective to the risks, materiality and scope discussions for the audit report and checks the audit plan covers all the relevant areas with consideration of wider business issues. Considers messaging from National Audit Office, trends in audit reporting and peer reporting via National Audit Office tools and publications.</li><li>Includes the expert/specialist in audit planning meetings to discuss planned involvement of the expert/specialist and sets expectations regarding the application of an appropriate level of professionals kepticismby the expert/specialist. </li><li>Actively participates in the group risk assessment and planning of work to be performed by component auditors.Review’s referral instructions on a timely basis and evaluates responses from component auditors. Resolves issues identified, including where work has been referred to challenging environments.</li><li>Is familiar with analysis on audit reports, uses the Guide to audit reporting, has read several other audit reports in the same industry before drafting a new report. </li><li>Drives the audit team in a robust approach to revenue testingby:utilizing process flow diagrams for material revenue streams, gaining a deep understanding of the entity's recognition policies and how they relate to terms and conditions, actively considering the appropriateness of a controls reliance approach, and developing a tailored approach to address the risk of fraud. </li><li>Develops and reviews comprehensive project plans for complex engagements early in the audit cycle, that include clear timescales, co-ordination with the extended engagement team, has a clear contingency plan to mitigate the risks of unseen obstructions, and has adequate resources with the required skills and knowledge for testing. </li><li>Communicates the project plan and any entity related dependencies (e.g., documentation, reviews) with the entity's management team so that they are aware, at the beginning of the audit, of any repercussions (e.g., deadlines, fees) due to deviations from this plan. When slippages arise, clearly ascertain show they arose and negotiates overruns with the entity's management team where appropriate. </li><li>Facilitates application of professionals kepticismby driving early consultation with relevant facts in areas where consultation is either mandatory or necessary for the relevant experience, objectivity and knowledge to be applied in forming a judgement. </li><li>Engages with the firm's quality control procedures and commits to audit quality by driving improvement of prior year testing and consistently challenging whether the global audit imperatives have been reflected in the planning and execution of the audit.</li></ul><p><b>Leadership Capabilities:</b></p><br><ul><li>Builds own understanding of our purpose and values; explores opportunities for impact. </li><li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent. </li><li>Understands expectations and demonstrates personal accountability for keeping performance on track. </li><li>Actively focuses on developing effective communication and relationship-building skills.</li><li>Understands how their daily work contributes to the priorities of the team and the business.</li></ul><p><b>Qualifications:</b></p><br><ul><li>MBA or equivalent, preferably a degree in Accounting, Auditing, or any related field. </li><li>Minimum10years of experience in public accounting, auditing, audit management, budget, business plan, business strategy, preferably with big Firms. </li><li>Extensive knowledge of best practice reporting and International financial reporting standards. Able to ensure that the applicable accounting and auditing standards have been consistently applied and obtains appropriate evidence to support the assessment that the financial statements have been prepared in in accordance with the applicable financial reporting framework. </li><li>Ability to develop one's own knowledge and the knowledge of others as it relates to Deloitte's tools and aud it methodology and the applicable professional accounting and auditing standards through both formal learning and on-the-job training. </li><li>Ability to thoroughly review audit documentation for completeness, accuracy and adequacy while ensuring timely archiving of work papers. </li><li>International accounting qualification is required: CA, ACCA, or CPA. </li><li>Fluent in English (reading, speaking, and writing). Preference will be given to Bilingual candidates (Arabic/English).</li></ul>For further information, and to apply, please visit our website via the “Apply” button below.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Position Summary</b></p><br><p><b>Tax | Business Tax – Manager</b></p><br><p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. Looking for a rewarding career? Take a closer look at Deloitte &amp; Touche ME. It has received numerous awards in the last few years which include Best Employer in the Middle East, best consulting firm, and the Middle East Training &amp; Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW).</p><br><p>Our region encompasses diverse tax laws and is part of what makes a career in tax with Deloitte &amp; Touche Middle East a truly stimulating experience. With many corporations operating across several borders, your knowledge of tax will be key to making sure our clients stay on the right side of tax laws and minimize their tax costs. Your people skills will also be engaged as you form a close working relationship with clients, while your technical knowledge will be stretched as you develop expertise across the board in consulting, business, finance and law to craft commercially sound solutions. As you gain experience, you will do so with the full support of a firm that believes in helping you grow and providing you with the skills to succeed.</p><br><p><b>Our Purpose</b></p><br><p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p><br><p>Our shared values guide the way we behave to make a positive, enduring impact:</p><br><ul> <li>Lead the way </li> <li>Serve with integrity </li> <li>Take care of each other </li> <li>Foster inclusion </li> <li>Collaborate for measurable impact</li> </ul><p>As a Business Tax Manager at Deloitte, you will lead a team in providing comprehensive tax advisory and compliance services to our clients. You will play a crucial role in managing client relationships, delivering exceptional client service, and leading projects to ensure tax compliance and optimize tax strategies. This position offers an exciting opportunity to work with a broad client base in various industries and a chance to contribute to a dynamic and growing tax practice.</p><br><p><b>Key Responsibilities:</b></p><br><p><b><u>Client Engagement and Relationship Management:</u></b></p><br><ul><li>Develop and maintain strong relationships with clients, understanding their needs, and provide tailored tax solutions.</li><li>Lead client meetings and facilitate discussions to deliver valuable tax insights and strategies.</li></ul><p><b><u>Tax Compliance and Advisory:</u></b></p><br><ul><li>Oversee the preparation and review of complex corporate tax returns to ensure compliance with local and international tax laws.</li><li>Provide expert advice on a broad range of tax issues, including corporate tax advisory, restructuring, and mergers &amp; acquisitions.</li></ul><p><b><u>Research and Analysis:</u></b></p><br><ul><li>Stay abreast of developments in local and international tax legislation and assess their impact on client businesses.</li><li>Analyze complex tax regulations to identify opportunities for tax planning and risk mitigation.</li></ul><p><b>Leadership Capabilities: </b></p><br><ul> <li>Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make </li> <li>Develops high-performing people and teams through challenging and meaningful opportunities </li> <li>Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders </li> <li>Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people </li> <li>Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction</li> </ul><p><b>Qualifications:</b></p><br><ul> <li>Qualified Accountant (CA, ACCA, ADIT, CPA etc.)</li> <li>6+ years of general tax experience, preferably with at least five years focused on international, regional and national taxation. </li> <li>Experience with a Big 4 firm, law firm, or large corporate tax department of a multinational company is required. </li> <li>In-depth, first-hand experience of a wide range of industries </li> <li>Significant experience in corporate tax, including advisory and compliance.</li> <li>Excellent research skills and strong written and verbal communications skills. </li> <li>Fluent in English (Reading, Speaking and Writing). Preference will be given to Bilingual candidates (Arabic/English)</li> <li>In-depth knowledge of tax and business laws and regulations. </li> <li>Excellent project management and presentation skills required. </li> <li>Prior supervisory experience required. </li> <li>Prior work experience and knowledge of Oman taxation will be an added advantage.</li> </ul><p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Supports the day-to-day execution of general ledger impacted processes, including support to clients as they work with and understand these processes. Performs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 4-year bachelor's degree in Finance and Accounting or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Work, Projects, and Policies&nbsp;<br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements and follows up on Accounting SOP audits for all areas of the property.<br>• Complies with all applicable laws related to fraud and collection procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances credit card ledgers.<br>• Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary.<br>Maintaining Finance and Accounting Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Submits reports in a timely manner, ensuring delivery deadlines.<br>• Ensures profits and losses are documented accurately.<br>• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.<br>• Maintains a strong accounting and operational control environment to safeguard assets.<br>• Completes period end function each period.<br>• Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.<br>Demonstrating and Applying Accounting Knowledge&nbsp;<br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Demonstrates knowledge of return check procedures.<br>• Demonstrates knowledge of the Gross Revenue Report.<br>• Demonstrates knowledge and proficiency with write off procedures.<br>• Demonstrates knowledge and proficiency with consolidated deposit procedures.<br>• Keeps up-to-date technically and applying new knowledge to your job.<br>• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.<br>• Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.<br>Leading Accounting Teams&nbsp;<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Motivates and provides a work environment where employees are productive.<br>• Imposes deadlines and delegates tasks.<br>• Provides an "open door policy" and is highly visible in areas of responsibility.<br>• Understands how to manage in a culturally diverse work environment.<br>• Manages the quality process in areas of customer service and employee satisfaction.<br>Managing and Conducting Human Resources Activities<br>• Interviews, selects and trains employees.<br>• Appraises employee’s productivity and efficiency for the purpose of recommending promotions or other changes in status.<br>• Follows progressive discipline procedures as appropriate.<br>• Provides for the safety and security of the employees or the property.<br>• Monitors employee attendance and records absences/tardiness.<br>• Helps direct supervisors to achieve their own development goals.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates personal integrity.<br>• Uses effective listening skills.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict effectively.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time well and possesses strong organizational skills.<br>• Presents ideas, expectations and information in a concise, well organized way.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes collections calls if necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Developing &amp; Executing Sales Strategies<br>• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.<br>• Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.<br>• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.<br>• Assists with the development and implementation of promotions, both internal and external.<br>Maximizing Revenue<br>• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).<br>• Recommends booking goals for sales team members.<br>Managing Sales Activities<br>• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Analyzing &amp; Reporting on Sales and Financial Data<br>• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.<br>• Assists Revenue Management with completing accurate six period projections.<br>• Reviews sales and catering guest satisfaction results to identify areas of improvement.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br>• Ensures that a customer recognition program is in effect throughout Sales.<br>• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Develops and manages relationships with key stakeholders, both internal and external.<br>• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.<br>• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.<br>• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.<br>OR<br>• 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Security Operations<br>• Assists in the development and implementation of emergency procedures.<br>• Recommends follow-up action for security breaches.<br>• Conducts investigation of all losses of property assets and refers to proper management for disposition.<br>• Deploys security staff to effectively monitor and protect property assets.<br>• Complies with all Corporate Security safety and security management guidelines and procedures.<br>• Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.<br>• Conducts periodic patrols of entire property and parking areas.<br>• Recognizes success across areas of responsibility.<br>• Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.<br>• Implements action plans to monitor and control risk.<br>• Keeps abreast of local criminal activity as it may impact property.<br>• Maintains required reports and documentation regarding patrols of property and parking areas.<br>• Inspects all security equipment and ensures it is fully functioning.<br>• Provides means for obtaining necessary medical attention on a timely basis.<br>• Conducts hourly employee performance appraisals according to Standard Operating Procedures.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Maintains first aid and CPR certifications required for Security officers.<br>• Implements local authority requirement for security and safety.<br>Leading Security Teams<br>• Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.<br>• Celebrates successes by publicly recognizing the contributions of team members.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>Providing and Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Meets quality standards and customer expectations on a daily basis.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>Conducting Human Resources Activities<br>• Assists in minimizing cost of accident claims through aggressive claims management.<br>• Brings issues to the attention of Human Resources as necessary.<br>• Strives to improve service performance.<br>• Administers property policies fairly and consistently.<br>Additional Responsibilities<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Develops and maintains a working relationship with local law enforcement authorities.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Provides guidance in setting health and safety policies and standards.<br>• Coordinates with Event Sales for VIP escort and media control for large events.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Guest Services Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures recognition of employees is taking place across areas of responsibility.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Maintaining Guest Services and Front Desk Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.<br>• Manages department controllable expenses to achieve or exceed budgeted goals.<br>Managing Projects and Policies<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.<br>• Strives to improve service performance.<br>• Empowers employees to provide excellent customer service.<br>• Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Responds to and handles guest problems and complaints.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees are treated fairly and equitably.<br>• Manages employee progressive discipline procedures for Front Office Staff.<br>• Administers the performance appraisal process for direct report managers.<br>• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><strong >Key Routine Tasks:</strong></p><p><strong>Capital Raising and Business Development</strong></p><ul><li>Develop and execute a comprehensive capital-raising strategy for TANMIA's private-market funds, investment vehicles, co-investments, and institutional mandates.</li><li>Initiate, develop, and close capital commitments from sovereign entities, pension funds, family offices, banks, insurance companies, endowments, high-net-worth investors, and other institutional and private investors.</li><li>Leverage an established network across Oman, the UAE, Saudi Arabia, and other GCC markets to expand TANMIA's investor base.</li><li>Identify new fundraising channels, strategic partnerships, placement opportunities, and cross-border distribution arrangements.</li><li>Lead commercial discussions and support the negotiation of investment terms, mandates, and investor commitments in coordination with the relevant internal teams.</li></ul><p><strong>Investor Relations and Engagement</strong></p><ul><li>Develop and maintain trusted, long-term relationships with existing and prospective investors.</li><li>Lead investor meetings, roadshows, presentations, due-diligence sessions, and follow-up engagement throughout the fundraising cycle.</li><li>Coordinate the preparation of pitchbooks, proposals, investment presentations, due-diligence materials, and investor communications.</li><li>Ensure that investor messaging is clear, consistent, accurate, and aligned with each fund's investment strategy, performance profile, and commercial terms.</li><li>Maintain regular communication with investors and ensure the timely resolution of enquiries and information requests.</li></ul><p><strong>Function Establishment and Governance</strong></p><ul><li>Establish the operating model for TANMIA's Capital Raising and Investor Relations function, including its processes, governance, systems, and reporting arrangements.</li><li>Develop an investor-segmentation and targeting framework based on investor profile, strategic fit, mandate, appetite, and likelihood of conversion.</li><li>Implement a structured pipeline-management process covering origination, qualification, engagement, due diligence, negotiation, and closing.</li><li>Establish appropriate investor-relationship management tools, records, documentation standards, and management dashboards.</li><li>Build, develop, coach, and mentor the investment team, progressively developing internal capability across fundraising, investor coverage, relationship management, product positioning, market sounding, negotiation, and closing.</li><li>Establish structured knowledge-transfer, and on-the-job development arrangements to ensure that the function develops sustainable institutional capability.</li><li>Develop appropriate talent-development plans for the function and identify high-potential staff who can progressively assume broader fundraising and investor-relations responsibilities.</li><li>Promote a strong fundraising and investor-oriented culture across the Investment Department and the wider organization by increasing awareness of institutional fundraising approaches, investor expectations, fundraising cycles, marketability considerations, and the importance of incorporating investor perspectives into product development.</li></ul><p><strong>Internal Coordination</strong></p><ul><li>Engage with the investment teams at an early stage of developing new funds, investment products, vehicles, and mandates to conduct preliminary market sounding and assess investor appetite, preferred structures, commercial terms, and positioning before the product is finalized.</li><li>Provide structured investor and market feedback to the investment teams and actively contribute to refining the investment concept, structure, target size, economics, terms, positioning, and fundraising strategy to improve marketability and probability of successful capital raising.</li><li>Act as the bridge between the investment teams and the investor market throughout the product-development process, ensuring that relevant investor feedback is incorporated while maintaining the integrity of TANMIA's investment objectives and commercial requirements.</li><li>Work closely with the investment teams to align fundraising priorities with fund strategies, transaction pipelines, commercial terms, and closing timelines.</li><li>Coordinate with Legal, Risk, Compliance, Finance, and Operations to support investor onboarding, due diligence, documentation, and closing requirements.</li><li>Support executive management in strategic investor discussions and external stakeholder engagement.</li></ul><p><strong>Performance and Reporting</strong></p><ul><li>Deliver agreed annual and periodic capital-raising targets.</li><li>Maintain a reliable, up-to-date pipeline showing investor status, expected commitment, probability of conversion, next action, and anticipated closing date.</li><li>Provide regular reports to the Executive management covering fundraising progress, pipeline value, conversion rates, investor feedback, risks, and required actions.</li><li>Monitor market developments, competitor activity, investor appetite, and fundraising trends across Oman and the GCC.</li></ul><p><br></p><p><strong>Qualifications And Experience :</strong></p><ul><li>Bachelor's degree in Finance, Economics, Business Administration, Investment Management, or a related discipline. A postgraduate qualification, such as an MBA or MSc in Finance or any relevant professional certificate, is preferred.</li><li>At least 15 years of relevant experience in capital raising, investment banking, private markets, asset management, institutional wealth management, private placement, or investor relations.</li><li>Demonstrable track record of originating and closing institutional capital commitments, preferably for private-market funds, alternative investments, or investment mandates.</li><li>Established senior-level relationships with sovereign entities, pension funds, family offices, financial institutions, and other professional investors across Oman,the wider GCC and internationally.</li><li>Experience in establishing or developing a capital-raising, placement, distribution, or investor-relations function.</li><li>Strong understanding of private-market investment structures, fundraising cycles, due-diligence requirements, fund economics, and investor decision-making.</li><li>Sound knowledge of the GCC investment landscape and relevant regulatory and cross-border considerations.</li><li>Fluency in Arabic and English, with excellent written, presentation, negotiation, and relationship-management capabilities.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications And Experience :</strong></p><ul><li>Bachelor's degree in Finance, Economics, Business Administration, Investment Management, or a related discipline. A postgraduate qualification, such as an MBA or MSc in Finance or any relevant professional certificate, is preferred.</li><li>At least 15 years of relevant experience in capital raising, investment banking, private markets, asset management, institutional wealth management, private placement, or investor relations.</li><li>Demonstrable track record of originating and closing institutional capital commitments, preferably for private-market funds, alternative investments, or investment mandates.</li><li>Established senior-level relationships with sovereign entities, pension funds, family offices, financial institutions, and other professional investors across Oman,the wider GCC and internationally.</li><li>Experience in establishing or developing a capital-raising, placement, distribution, or investor-relations function.</li><li>Strong understanding of private-market investment structures, fundraising cycles, due-diligence requirements, fund economics, and investor decision-making.</li><li>Sound knowledge of the GCC investment landscape and relevant regulatory and cross-border considerations.</li><li>Fluency in Arabic and English, with excellent written, presentation, negotiation, and relationship-management capabilities.</li></ul>