Data Entry Jobs in Oman

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To provide guidance, insights, and execute with autonomy, the refinery hydrocarbon accounting and reconciliation. This is achieved by practicing defined strategies, plans, and programs for the end-to-end process of comparing and reconciling the production of refinery hydrocarbons among the parties involved in production and sales under the purview of Hydrocarbon Accounting leadership. The individual will act as the Subject Matter Expert for HCA Refinery accounting reconciliation, including measurement, data collection, validation, reconciliation, and reporting.</p><p>1) Provide guidance and insights and ensures that hydrocarbon accounting procedures and reports are prepared accurately and according to agreed schedules. Additionally, conducts routine reconciliation of production and off-take satisfactorily in liaison with reconciliation engineers, Production Planning, Scheduling, and the Financial Accounting team.</p><p>2) Provide guidance and insights while developing strategies for Fuel &amp; loss accounting in accordance with high management performance standards, focusing on control/reduction planning.</p><p>3) Offers guidance for Refinery Production Accounting, including the formulation and drafting of Crude processing and finished product mass balance reports to provide qualitative input to stakeholders.</p><p>4) Provide guidance, insights, and data field analysis to address production difficulties effectively.</p><p>5) Execute the reconciliation of hydrocarbon production data with third parties, ensuring alignment with production targets while tracking and controlling production.</p><p>6) Manage the accounting of Intra-plant &amp; Intercompany streams within Group companies.</p><p>7) Guide and coach younger staff in HCA Refinery Reconciliation processes, identifying potential losses or discrepancies in the production and sales process, implementing corrective actions to prevent future losses, improve efficiency, and ensure accurate compensation for all parties involved in the production and sales chain.</p><p>The position will act in accordance with the Group s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and international standards, supported by IT hardware and software platforms, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main Accountabilities</strong></p><p><strong>Scope Refinery Hydrocarbon Accounting and Reconciliation:</strong></p><p>Develop and assess Hydrocarbon accounting procedures and ensure that accounting reports are prepared accurately and according to agreed schedules for routine production reconciliation.</p><p>Conduct off-take activities satisfactorily in collaboration with the Senior Engineer in Production Planning, Scheduling, and Finance Accounting.</p><p>Devise strategies for fuel &amp; loss accounting in alignment with Heat-mass balance (HMB) standards and plan for control/reduction.</p><p>Formulate &amp; draft crude processing and finished products mass balance reports to provide qualitative input to stakeholders.</p><p>Review field data analysis to adopt plans that overcome production difficulties.</p><p>Account for the hydrocarbons produced and reconcile data with third parties while effectively tracking and controlling production to ensure meeting production targets. Handle accounting of Intra-plant &amp; Intercompany streams within Group companies.</p><p><strong>General</strong> Through active participations, recommend actions and manage Mass balance data to ensure the optimum use of resources.</p><p>Contribute to the achievement of the approved Performance Objectives for the Section / Department in line with the Company Performance framework</p><p><strong>Data collection &amp; Master Data Validation</strong> Manage and maintain the company's records of movements with the operation departments, and ensure updated changes are captured in a timely manner.</p><p>Ensure high quality data is recorded into reconciliation tools &amp; accurate mass balance information in ERP.</p><p>Manage the database and produce monthly reports of each production facilities.</p><p>Maintain database and prepare report for deferment analysis, plant production opportunity losses and related statistics.</p><p>Enable the accurate Master data management for ERP &amp; Reconciliation application.</p><p>Validate the accuracy of the data collected by comparing it to other sources of data and industry standards.</p><p><strong>System development.</strong></p><p>Execute hydrocarbon accounting activities and maintain the reporting system.</p><p>Ensure that product yields and quantities are continuously monitored, analysing performance deviations, and initiating investigations for any deviations. Determine corrective actions as necessary.</p><p>Prepare internal and external daily and monthly management production reports, ensuring that the required report quality is achieved and that reports are issued in an effective and timely manner.</p><p>Prepare various ad hoc reports related to hydrocarbon deliveries and inventory.</p><p>Conduct daily analysis of production, identifying production losses, and highlighting production optimization opportunities.</p><p>Administer procurement and sales contracts related to hydrocarbon accounting activities.</p><p>Reconcile accounts and generate various reports related to refined product exports.</p><p>Perform necessary month and year-end closing activities.</p><p>Analyse the Process historian data for movement reconciliation.</p><p>Facilitate hydrocarbon accounting auditing and provide all required inputs as requested.</p><p>Provide input for monthly performance monitoring reviews (PMR), follow up on observations, and close out any identified gaps</p><p><strong>Supervision</strong> Provide opportunities for training and development of employees under his/her direction, assess their progress and suggest gap closing program</p><p><strong>Policies, Systems, Processes &amp; Procedures</strong> Implement approved Section / Department policies, processes, systems, standards, and procedures to support execution of the Section s / Department work programs in line with Company and International standards.</p><p><strong>Innovation and Continuous Improvement</strong></p><p>Design and implement new tools and techniques to improve the quality and efficiency of operational processes.</p><p>Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with international standards to define intelligent solutions for issues confronting the function.</p><p>Review of system Validation, Process control &amp; bringing more Automation, Dashboard reporting.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education requirements</strong> Minimum Qualifications for this position are bachelor s degree in chemical engineering or similar</p><p><strong>Language</strong> Excellent knowledge of written, read, and spoken English (required)</p><p><strong>Background and experience</strong></p><p><strong>Competencies and skills</strong></p><p>8+ years of relevant experience</p><p>Demonstrated experience in the Oil &amp; Energy sector, with emphasis in Downstream (Refinery Operations &amp; Processes)</p><p>Experience in reading and analyse benchmarking activities</p><p>Process Reconciliation Tools. (Preferably Sigmafine)</p><p>Process Historian, IT interfaces</p><p>Hydrocarbon Contract management,</p><p>Performance analysis, assessment with Analytical &amp; Reporting tools (SAP - BW/BI, Power BI)</p><p>Project management</p><p>Financial advice and support to business projects</p><p>Have a sound knowledge of API / ASTM standard for the quantity conversion.</p><p>Have a sound knowledge of SAP transactions, Product pricing, Production cost accounting &amp; gross margin analysis.</p><p><strong>Soft:</strong></p><p>Detailed oriented with a self-starter attitude.</p><p>Excellent Organization and time management</p><p>Result oriented.</p><p>Communication skill verbal and written</p><p>Detailed Analytical &amp; Accurate Reporting skills</p><p>Personal and Team Accountability</p><p>Decisiveness</p><p>Problem Solving Skills</p><p>Work Prioritization, Planning and Organizing</p><p>Ability to work under pressure and handle sensitive/critical issues effectively.</p><p><strong>Technical:</strong></p><p>Strong computer skills, including proficiency in Microsoft Word, Excel, Vision, and PowerPoint</p><p>Excellent writer (technical and non-technical)</p><p>Application Knowledge for HCA accounting &amp; reconciliation,</p><p>Knowledge of ERP configuration, ERP transactions, rules, and regulations</p><p>Knowledge of Policies &amp; Procedure of business process management</p><p>Knowledge of Laboratory Processes.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a seasoned Enterprise &amp; Solution Architect with strong cross-domain expertise and deep technology capabilities to drive large-scale digital transformation initiatives. The role requires a strategic thinker with hands-on architecture experience across industries such as Telecom, Energy, Public Sector, and BFSI, combined with strong proficiency in modern technology stacks including cloud, web, and advanced Data &amp; AI.</p><p>Key Responsibilities - Define and drive enterprise architecture strategy aligned with business goals across multiple industry domains (Telco, Energy, Public Sector, BFSI). - Lead end-to-end solution architecture for large, complex transformation programs, ensuring scalability, security, and performance. - Design and govern data-driven architectures, including data platforms, analytics ecosystems, and AI/ML solutions. - Architect and implement solutions leveraging Cloud (OCI/AWS/Azure/GCP), Microservices, APIs, and Modern Web Technologies. - Drive adoption of AI capabilities, including Machine Learning, Generative AI, and emerging Agentic AI frameworks for enterprise use cases. - Establish architecture governance, standards, and best practices across programs and portfolios. - Collaborate with business stakeholders to translate requirements into scalable and future-ready architecture blueprints. - Provide technical leadership across delivery teams, ensuring alignment with architecture vision and quality benchmarks. - Evaluate and recommend technology platforms, tools, and vendors aligned with enterprise strategy. - Lead solutioning for RFPs, proposals, and client engagements, including effort estimation and technical strategy.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Must have Skills :</strong> Architecture (Strong), Cloud architecture (Strong), Technology Architect - Data Architecture (Strong), Technology Architect - Generative AI, Experience: 12+ Years</li><li><strong>Key Skills &amp; Competencies</strong></li><li><strong>Domain Expertise</strong> - Strong understanding of at least two or more domains: o Telecom (BSS/OSS, Digital Channels) o Energy &amp; Utilities o Public Sector (eGov, Smart City) o BFSI (Banking, Payments, Insurance)</li><li><strong>Technology Expertise</strong> - Cloud Platforms: AWS, Azure, or GCP (multi-cloud exposure preferred) - Architecture Patterns: Microservices, Event-driven, API-first, Domain-driven design - Web Technologies: Modern front-end and backend frameworks - Integration: APIs, Middleware, ESB, iPaaS</li><li><strong>Data &amp; AI (Core Focus)</strong> - Strong expertise in Data Architecture (Data Lakes, Data Warehouses, Lakehouse) - Hands-on experience with Machine Learning models and lifecycle management (MLOps) - Experience in Generative AI (LLMs, prompt engineering, RAG architectures) - Exposure to Agentic AI systems (autonomous agents, orchestration frameworks) - Knowledge of data governance, security, and privacy frameworks</li><li><strong>Qualifications</strong> - Bachelor's or Master's degree in Computer Science, Engineering, or related field - Architecture certifications (TOGAF, Cloud Architect certifications) preferred</li><li><strong>Leadership &amp; Behavioral Skills</strong> - Strong stakeholder management and executive communication skills - Ability to operate at both strategic and hands-on levels - Proven experience in leading distributed and cross-functional teams - Strong problem-solving and decision-making capabilities</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p>Must have Skills : Python (Strong), Model Packaging &amp; Deployment (Strong), RAG Workflow (Strong), Prompt Engineering with LLMs (Strong)</p><br><p>Good To Have Skills : Vector Databases and Embeddings (Capable)</p><br><p>Job description: Generative AI developer (experience 1 to 2 years) Early-career AI/ML Engineer supporting the development and deployment of Generative AI solutions (LLMs, RAG systems). Focus on hands-on implementation, integration, and learning-by-delivery, under guidance.</p><br><p>Must Have: 1. Strong foundation in Python (data handling, APIs, scripts) 2. Understanding of APIs, Docker, or deployment workflows 3. Exposure to deploying ML/AI models (even in projects/internships) 4. Understanding of embeddings, retrieval flow 5. Hands-on exposure through projects 6. Experience working with GPT/Llama APIs 7. Ability to structure prompts and evaluate outputs 8. Vector Databases (Exposure Level) - Familiarity with FAISS / Chroma / Pinecone and basic usage in projects. 9. . ML Fundamentals: Core concepts - overfitting, evaluation metrics, basic algorithms. Ability to reason about model behavior.</p><br><p>Core Responsibilities (Execution Under Guidance) 1. Assist in building RAG-based GenAI solutions for enterprise use cases. 2. Develop Python-based services/APIs integrating LLMs. 3. Support data preprocessing, embeddings, and retrieval pipelines. 4. Contribute to model deployment and integration tasks. 5. Debug and improve existing pipelines under supervision. 6. Work closely with senior engineers to understand production constraints (latency, cost, accuracy)</p><br><p>Good to Have 1. LangChain / LlamaIndex exposure 2. Cloud basics (Azure / AWS / GCP) 3. Basic understanding of CI/CD or MLOps concepts 4. Internship/project experience in GenAI or ML use cases Experience &amp; Qualification 1. Bachelor's in Computer Science / Data Science or related field. 2. 12 years of experience in AI/ML (including internships and project work). 3. Exposure to at least one end-to-end ML/GenAI project (academic and professional).</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Oman </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p>Must have Skills : Python (Strong), Model Packaging &amp; Deployment (Strong), RAG Workflow (Strong), Prompt Engineering with LLMs (Strong)</p><br><p>Good To Have Skills : Vector Databases and Embeddings (Capable)</p><br><p>Job description: Generative AI developer (experience 1 to 2 years) Early-career AI/ML Engineer supporting the development and deployment of Generative AI solutions (LLMs, RAG systems). Focus on hands-on implementation, integration, and learning-by-delivery, under guidance.</p><br><p>Must Have: 1. Strong foundation in Python (data handling, APIs, scripts) 2. Understanding of APIs, Docker, or deployment workflows 3. Exposure to deploying ML/AI models (even in projects/internships) 4. Understanding of embeddings, retrieval flow 5. Hands-on exposure through projects 6. Experience working with GPT/Llama APIs 7. Ability to structure prompts and evaluate outputs 8. Vector Databases (Exposure Level) - Familiarity with FAISS / Chroma / Pinecone and basic usage in projects. 9. . ML Fundamentals: Core concepts - overfitting, evaluation metrics, basic algorithms. Ability to reason about model behavior.</p><br><p>Core Responsibilities (Execution Under Guidance) 1. Assist in building RAG-based GenAI solutions for enterprise use cases. 2. Develop Python-based services/APIs integrating LLMs. 3. Support data preprocessing, embeddings, and retrieval pipelines. 4. Contribute to model deployment and integration tasks. 5. Debug and improve existing pipelines under supervision. 6. Work closely with senior engineers to understand production constraints (latency, cost, accuracy)</p><br><p>Good to Have 1. LangChain / LlamaIndex exposure 2. Cloud basics (Azure / AWS / GCP) 3. Basic understanding of CI/CD or MLOps concepts 4. Internship/project experience in GenAI or ML use cases Experience &amp; Qualification 1. Bachelor's in Computer Science / Data Science or related field. 2. 12 years of experience in AI/ML (including internships and project work). 3. Exposure to at least one end-to-end ML/GenAI project (academic and professional).</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Oman </div> </div>

<p><h4>Job purpose</h4> <p>Act as a subject matter expert (SME) in market intelligence & analytics under the Vice President Corporate Strategy, providing advanced analytical expertise and authoritative market perspectives to support strategic and commercial decision-making. The role is responsible for conducting in-depth analysis of market trends, competitors, customers, and the broader energy sector, while developing and maintaining high-quality market intelligence standards. It involves delivering data-driven insights and forward-looking market views, supporting both long- and short-term planning across corporate functions, and identifying, sourcing, and analyzing internal and external data to generate actionable intelligence. Through robust analytics and expert interpretation of market dynamics, the role contributes to optimizing OQ's portfolio value and strengthening its competitive positioning from a market perspective.</p> <p>The position will act in accordance with the group's mission, vision, values & strategies, as well as policies, guidelines, and standards, supported by an IT technology platform, HSE standards, Omani government and other legal justifications, and best international practices in consonance with national objectives.</p> <h4>Main accountabilities</h4> <ul> <li>Perform detailed, structured analyses of market trends impacting OQ, including customer behavior, competitor dynamics, macroeconomic factors, geopolitical developments, and regulatory environments.</li> <li>Translate complex market data into clear, actionable insights and recommendations to support decision-making across OQ SAOC and its subsidiaries.</li> <li>Develop and maintain an expert view of markets and products, including price outlooks, supply-demand dynamics, and future prospects, contributing to forecasting assumptions.</li> <li>Continuously monitor market movements and provide timely analytical inputs to planning and marketing teams to support annual planning cycles and short-term value capture opportunities.</li> <li>Conduct in-depth portfolio performance analysis across multiple dimensions (products, geographies, customer segments, value chains) to identify optimization opportunities.</li> <li>Provide expert input into business feasibility studies, evaluating market attractiveness, risks, and commercial viability.</li> <li>Collaborate closely with internal stakeholders to understand business needs, share insights, and promote the effective use of market intelligence in decision-making.</li> <li>Identify, evaluate, and integrate relevant external data sources to enhance analytical capabilities and ensure comprehensive market coverage.</li> <li>Contribute to the development, enhancement, and maintenance of systems and tools for capturing and analyzing internal market data.</li> <li>Support the development and application of price benchmarking methodologies across subsidiaries to enhance competitiveness and transparency.</li> <li>Analyze pricing structures, including shadow margins, and provide data-driven insights to support strategic pricing decisions.</li> <li>Act as a trusted advisor on market intelligence matters, providing expert guidance and thought leadership in the interpretation of market data and trends.</li> </ul> <h4>Key interactions</h4> <p><strong>Internal:</strong> ELT, Portfolio Management, Finance, Growth, Procurement, Commercial Teams in the subsidiaries.<br> <strong>External:</strong> Contractors, Vendors & Suppliers</p> <h4>Notable working conditions</h4> <p>Office environment, intensive computer screen use, sporadic visits to operation site.</p> <h4>Education requirements</h4> <p>A minimum of a bachelor's degree in finance, economics or equivalent.</p> <h4>Language</h4> <p>Bilingual: Arabic and English.</p> <h4>Background and experience</h4> <p><strong>Competencies and skills</strong></p> <ul> <li>A minimum of 10-12 years of relevant experience.</li> <li>Proven experience in market analysis of the energy sector.</li> <li>Experience in developing business / investment case from concept covering feasibility studies.</li> <li>Experience of working with various industry consultants for the energy sector.</li> </ul> <p><strong>Soft skills:</strong></p> <ul> <li>People leadership skills.</li> <li>Ability to interact and collaborate with leaders across the organization.</li> <li>Strong analytical skills.</li> <li>Ability to interpret numbers and link with the underlying business.</li> <li>Strategic thinking.</li> </ul> <p><strong>Technical skills:</strong></p> <ul> <li>Computer literacy including MS Office.</li> <li>Market intelligence tools and methods for the energy sector.</li> <li>Market and commercial mindset.</li> <li>Industry and macro-economic trend analysis.</li> <li>Ability to synthesize data into actionable business insights.</li> <li>Stakeholder reporting and executive presentations.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a seasoned Enterprise &amp; Solution Architect with strong cross-domain expertise and deep technology capabilities to drive large-scale digital transformation initiatives. The role requires a strategic thinker with hands-on architecture experience across industries such as Telecom, Energy, Public Sector, and BFSI, combined with strong proficiency in modern technology stacks including cloud, web, and advanced Data &amp; AI.</p><p>Key Responsibilities - Define and drive enterprise architecture strategy aligned with business goals across multiple industry domains (Telco, Energy, Public Sector, BFSI). - Lead end-to-end solution architecture for large, complex transformation programs, ensuring scalability, security, and performance. - Design and govern data-driven architectures, including data platforms, analytics ecosystems, and AI/ML solutions. - Architect and implement solutions leveraging Cloud (OCI/AWS/Azure/GCP), Microservices, APIs, and Modern Web Technologies. - Drive adoption of AI capabilities, including Machine Learning, Generative AI, and emerging Agentic AI frameworks for enterprise use cases. - Establish architecture governance, standards, and best practices across programs and portfolios. - Collaborate with business stakeholders to translate requirements into scalable and future-ready architecture blueprints. - Provide technical leadership across delivery teams, ensuring alignment with architecture vision and quality benchmarks. - Evaluate and recommend technology platforms, tools, and vendors aligned with enterprise strategy. - Lead solutioning for RFPs, proposals, and client engagements, including effort estimation and technical strategy.</p><p>Key Skills &amp; Competencies</p><p>Domain Expertise - Strong understanding of at least two or more domains: o Telecom (BSS/OSS, Digital Channels) o Energy &amp; Utilities o Public Sector (eGov, Smart City) o BFSI (Banking, Payments, Insurance)</p><p>Technology Expertise - Cloud Platforms: AWS, Azure, or GCP (multi-cloud exposure preferred) - Architecture Patterns: Microservices, Event-driven, API-first, Domain-driven design - Web Technologies: Modern front-end and backend frameworks - Integration: APIs, Middleware, ESB, iPaaS</p><p>Data &amp; AI (Core Focus) - Strong expertise in Data Architecture (Data Lakes, Data Warehouses, Lakehouse) - Hands-on experience with Machine Learning models and lifecycle management (MLOps) - Experience in Generative AI (LLMs, prompt engineering, RAG architectures) - Exposure to Agentic AI systems (autonomous agents, orchestration frameworks) - Knowledge of data governance, security, and privacy frameworks</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's or Master's degree in Computer Science, Engineering, or related field</li><li>Architecture certifications (TOGAF, Cloud Architect certifications) preferred</li><li>Strong stakeholder management and executive communication skills</li><li>Ability to operate at both strategic and hands-on levels</li><li>Proven experience in leading distributed and cross-functional teams</li><li>Strong problem-solving and decision-making capabilities</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>EMPLOYEE JOB DESCRIPTION</p><p>JOB PURPOSE: To monitor, analyze, and report operational performance through KPIs and performance dashboards. This role supports Operational Excellence initiatives, management decision-making, and continuous improvement across the shipyard by providing data-driven insights and maintaining reporting integrity.</p><p>KEY ACCOUNTABILITIES:</p><p>Description Performance Monitoring &amp; KPI Analysis</p><ul><li>Develop, maintain, and monitor operational KPIs aligned with Production Control and company objectives.</li><li>Prepare comprehensive daily, weekly, monthly, and quarterly performance reports for management review.</li><li>Ensure the accuracy, consistency, and integrity of performance data collected from various operational departments.</li><li>Analyze trends, variances, and deviations, providing actionable insights and recommendations to the Team Leader Operational Excellence.</li></ul><p>Operational Excellence Support</p><ul><li>Support process improvement initiatives by providing rigorous data-driven analysis and performance measurements.</li><li>Track the effectiveness of implemented improvement and cost-saving initiatives through continuous KPI monitoring.</li><li>Assist in identifying operational inefficiencies, performance gaps, and specific areas requiring corrective action</li></ul><p>Reporting &amp; Management Support</p><ul><li>Prepare high-quality performance dashboards, executive summaries, and presentations for senior management.</li><li>Support ad-hoc data and reporting requests from the Department Head, COO, or top management</li><li>Provide analytical input to support operational reviews and strategic decision-making processes.</li></ul><p>Cross-Functional Coordination</p><ul><li>Coordinate with Production, Finance, HR, QA/QC, HSSE, Supply Chain, and Facilities Management to collect and validate performance data.</li><li>Support the alignment of KPI definitions and standardized reporting methods across all departments to ensure "one version of the truth."</li></ul><p>Systems &amp; Automation</p><ul><li>Work with IT and system owners to enhance and automate reporting tools and dashboards where applicable.</li><li>Ensure proper documentation, version control, and secure record retention for all KPI reports and performance records</li></ul><p>Policies, Systems, Processes &amp; Procedures</p><ul><li>Adhere to all relevant departmental policies, processes, standard operating procedures, and instructions to ensure work is carried out in a controlled and consistent manner.</li></ul><p>Quality, Health, Safety, &amp; Environment</p><ul><li>Comply with all applicable quality, health, safety, and environmental procedures and requirements.</li><li>Ensure that performance reporting and analysis do not compromise safety, quality, or compliance standards.</li></ul><p>Other Duties</p><ul><li>Carry out any other tasks assigned by the Team Leader Operational Excellence or Department Head in support of Production Control objectives.</li></ul><p>COMMUNICATIONS &amp; WORKING RELATIONSHIPS:</p><p>Internal: Production Division, Production Control (Operational Resources &amp; Excellence), Finance, HR, QA/QC, HSSE, Supply Chain, and Facilities Management</p><p>External: Auditors and System/Reporting Service Providers.</p><p>QUALIFICATIONS, EXPERIENCE &amp; SKILLS:</p><p>Minimum Qualifications:</p><ul><li>Bachelor s Degree in Engineering, Business Analytics, or an equivalent field.</li></ul><p>Minimum Experience:</p><ul><li>Minimum 5 6 years of relevant experience in production control, performance monitoring, or operational analysis.</li></ul><p>Job-Specific Knowledge &amp; Skills:</p><ul><li>Strong understanding of KPI development and performance measurement frameworks.</li><li>Advanced proficiency in data analysis and reporting.</li><li>Solid knowledge of shipyard or large-scale industrial operations.</li><li>Advanced MS Excel skills (including VBA/Macros or Power Query) and familiarity with reporting tools (e.g., Power BI or Tableau).</li><li>Ability to prepare clear, concise management presentations.</li><li>Strong communication and cross-functional coordination skills.</li></ul><p>BEHAVIORAL COMPETENCIES</p><ul><li>Analytical Thinking</li><li>Attention to Detail</li><li>Collaboration &amp; Communication</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s Degree in Engineering, Business Analytics, or an equivalent field.</li><li>Minimum 5 6 years of relevant experience in production control, performance monitoring, or operational analysis.</li><li>Strong understanding of KPI development and performance measurement frameworks.</li><li>Advanced proficiency in data analysis and reporting.</li><li>Solid knowledge of shipyard or large-scale industrial operations.</li><li>Advanced MS Excel skills (including VBA/Macros or Power Query) and familiarity with reporting tools (e.g., Power BI or Tableau).</li><li>Ability to prepare clear, concise management presentations.</li><li>Strong communication and cross-functional coordination skills.</li><li>Analytical Thinking</li><li>Attention to Detail</li><li>Collaboration &amp; Communication</li></ul><p></p></section>

<p><h4>About the role</h4> <p>We’re hiring for our client, a growing U.S.-based company, seeking a Customer Operations Specialist to take ownership of contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio.</p> <p>This is an execution-heavy, ownership-driven operations role – not passive administrative work.</p> <h4>You will:</h4> <ul> <li>Own contract data and contract execution workflows</li> <li>Drive contract completion through daily outreach and follow-ups</li> <li>Maintain CRM accuracy and reporting integrity</li> <li>Ensure contracts align with billing and recurring revenue operations</li> </ul> <p>This role is ideal for someone who thrives in structured, high-volume, detail-oriented environments and follows through relentlessly until tasks are completed.</p> <h4>What you’ll own</h4> <strong>Contract ownership & accuracy</strong><br> <ul> <li>Own customer contracts from initiation through execution</li> <li>Maintain a single source of truth for: <ul> <li>Contract status</li> <li>Contract terms</li> <li>Coverage and account details</li> </ul> </li> <li>Ensure all records are: <ul> <li>Accurate</li> <li>Complete</li> <li>Audit-ready</li> </ul> </li> <li>Maintain structured document storage and organization</li> </ul> <strong>Contract tracking & data management</strong><br> <ul> <li>Maintain master tracking sheets using: <ul> <li>Google Sheets</li> <li>Microsoft Excel</li> </ul> </li> <li>Track: <ul> <li>Renewal dates</li> <li>Contract durations</li> <li>Special terms</li> <li>Account status</li> </ul> </li> <li>Clean and remove inactive accounts</li> <li>Prepare contract data for CRM accuracy within Salesforce</li> </ul> <strong>Contract outreach & execution</strong><br> <ul> <li>Identify customers without signed contracts</li> <li>Conduct high-volume outbound outreach via: <ul> <li>Email</li> <li>Phone calls</li> </ul> </li> <li>Clearly explain: <ul> <li>Pricing</li> <li>Terms</li> <li>Service value</li> </ul> </li> <li>Send agreements through DocuSign</li> <li>Drive contracts through the full execution cycle: <ul> <li>Sent</li> <li>Followed up</li> <li>Signed</li> <li>Completed</li> </ul> </li> <li>Maintain consistent follow-up discipline until closure</li> </ul> <strong>CRM & revenue alignment</strong><br> <ul> <li>Update contract information and RMR (Recurring Monthly Revenue) in Salesforce</li> <li>Log all customer activity and updates for audit tracking</li> <li>Improve CRM data quality through contract interactions</li> <li>Ensure operational data remains clean and accurate</li> </ul> <strong>Agreement & documentation management</strong><br> <ul> <li>Create and manage agreements for: <ul> <li>New services</li> <li>Account updates</li> <li>Transfers and changes</li> </ul> </li> <li>Ensure all documentation is: <ul> <li>Properly executed</li> <li>Properly stored</li> <li>Fully compliant</li> </ul> </li> <li>Support account transfers and operational documentation workflows</li> </ul> <strong>AutoPay & compliance</strong><br> <ul> <li>Ensure AutoPay enrollment for applicable accounts</li> <li>Track exceptions and required adjustments</li> <li>Maintain compliance and documentation standards</li> </ul> <strong>Collections support</strong><br> <ul> <li>Conduct follow-ups on overdue accounts when required</li> <li>Log all collection activity within the CRM</li> <li>Support overall revenue collection efforts</li> </ul> <strong>Reporting & performance tracking</strong><br> <ul> <li>Deliver daily reports covering: <ul> <li>Outreach activity</li> <li>Contracts sent and signed</li> <li>Progress metrics</li> <li>Contract coverage improvements</li> </ul> </li> <li>Maintain visibility into execution and operational performance</li> </ul> <strong>Process improvement</strong><br> <ul> <li>Identify workflow inefficiencies and operational gaps</li> <li>Improve: <ul> <li>Outreach scripts</li> <li>Templates</li> <li>Tracking systems</li> <li>Contract workflows</li> </ul> </li> <li>Help increase contract adoption and execution speed</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>You are execution-driven and proactive</li> <li>You follow up consistently until tasks are completed</li> <li>You are highly detail-oriented and organized</li> <li>You can manage high-volume outreach and administrative work simultaneously</li> <li>You take ownership of outcomes, not just assigned tasks</li> <li>You thrive in structured operational environments</li> </ul> <h4>Must-have requirements</h4> <ul> <li>2–4+ years of experience in: <ul> <li>Contract administration</li> <li>Customer operations</li> <li>Billing operations</li> <li>Customer support</li> <li>Operational coordination</li> </ul> </li> <li>Experience using: <ul> <li>Salesforce (or similar CRM)</li> <li>DocuSign</li> </ul> </li> <li>Strong proficiency with: <ul> <li>Google Sheets</li> <li>Microsoft Excel</li> </ul> </li> <li>High attention to detail with low tolerance for errors</li> <li>Strong written and verbal English communication skills</li> <li>Comfortable with: <ul> <li>Outbound calls</li> <li>Customer follow-ups</li> <li>Objection handling</li> </ul> </li> <li>Ability to manage multiple workflows simultaneously</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience working with: <ul> <li>Recurring revenue (RMR) models</li> <li>Billing workflows</li> <li>Collections operations</li> </ul> </li> <li>Exposure to: <ul> <li>High-volume contract environments</li> <li>SaaS businesses</li> <li>Service-based companies</li> </ul> </li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review contract trackers and prioritize outreach</li> <li>Contact customers via phone and email</li> <li>Send agreements through DocuSign</li> <li>Follow up consistently on pending contracts</li> <li>Update Salesforce and operational records</li> <li>Track progress and report daily performance metrics</li> </ul> <p>In short: you ensure every customer account has a valid, accurate, and fully executed contract while maintaining operational accuracy across systems.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>Percentage of customers with signed contracts</li> <li>Contract data accuracy across systems</li> <li>Daily outreach volume (calls, emails, follow-ups)</li> <li>Contract execution speed (sent – signed)</li> <li>Salesforce data accuracy</li> <li>AutoPay enrollment rate</li> <li>Reporting consistency and operational visibility</li> </ul> <h4>Why this role stands out</h4> <ul> <li>High ownership and accountability</li> <li>Direct impact on revenue accuracy and operational risk reduction</li> <li>Structured workflows with measurable performance expectations</li> <li>Opportunity to improve operational systems and processes</li> <li>Remote flexibility combined with high-performance execution standards</li> </ul> <h4>Interview process</h4> <ul> <li>Initial screening call</li> <li>Recruiter interview</li> <li>Final interview</li> <li>Offer & onboarding</li> </ul> <p>If you are someone who follows through relentlessly, values operational accuracy, and thrives in structured, high-volume environments, this role offers an opportunity to take ownership of critical customer operations and contract execution workflows.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><ul><li>Managing complete Facility Management contract for hard Services</li><li>Strong knowledge in MEP Operation &amp; Maintenance in Oman</li><li>To be responsible for all operations Including staff, budget and performance of the FM Services in their Contracts.</li><li>Excellent in Contract Administration </li><li>Oversee the daily operations of the Integrated Financial Management System (IFMS), ensuring data integrity and system efficiency.</li><li>Lead the implementation and maintenance of IFMS modules, including budgeting, accounting, and financial reporting, to improve financial processes.</li><li>Provide expert-level support and training to end-users on IFMS functionalities, empowering them to effectively manage financial data.</li><li>Develop and enforce financial policies and procedures within the IFMS, ensuring compliance with regulatory requirements and internal controls.</li><li>Analyze financial data within the IFMS to identify trends, anomalies, and areas for improvement in financial performance.</li><li>Manage the month-end and year-end closing processes within the IFMS, ensuring timely and accurate financial reporting.</li><li>Conduct regular audits of IFMS data and processes to ensure compliance and identify potential risks.</li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualification: B.Tech/ BE In Mechanical Engineering.</p><p>Must Have Oman Driving License</p><ul><li>Demonstrate 7+ years of progressive experience in financial management and IFMS implementation/administration, showcasing practical expertise.</li><li>Demonstrate exceptional analytical and problem-solving skills, enabling effective data analysis and issue resolution.</li><li>Display excellent communication and interpersonal skills, facilitating effective collaboration with diverse teams.</li><li>Show strong leadership abilities, with the capacity to guide and mentor a team, driving performance and fostering growth.</li><li>Exhibit proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), enhancing productivity and reporting capabilities.</li></ul><br><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><p> <strong>Job title</strong> </p> <p>Specialist Business Intelligence (BI)</p> <p> <strong>Grade</strong> </p> <p> </p> <p> <strong>Stream</strong> </p> <p>RPI </p> <p> <strong>Function</strong> </p> <p>PT&amp;C IDS Information Management &amp; Digital Delivery</p> <p> <strong>Location</strong> </p> <p>Oman Suhar </p> <p> <strong>Budget control</strong> </p> <p>*OPEX and/or CAPEX and/or Revenue amount as relevant*</p> <p> <strong>Reporting to</strong> </p> <p>Manager Information Management &amp; Digital Delivery (IMDD)</p> <p> <strong>Direct reports</strong> </p> <p>-</p> <p> <strong>Job purpose </strong> </p> <p>Provides support for the for the successful delivery of Business Intelligence standards and systems, including integration with databases and data warehouses, under delegated authority from Manager Information Management &amp; Digital Delivery, acting as team player for the development of required standards and assigned tasks, by (1) Selecting, blueprinting, gathering requirements, designing, and rolling out BI solutions to end users. (2) Ensuring high levels of BI availability through support functions and in-depth testing, and (3) Working with business units to meet their BI requirements in accordance with OQ RPI BI standards; in order to support information Management &amp; Digital Delivery (IMDD) on goals achievements. </p> <p>The position will act in accordance with the Group s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p> <p> <strong>Main tasks and responsibilities</strong> </p> <p> <strong> </strong> </p> <p> <strong> </strong> </p> <p> <strong>Scope </strong> </p> <ul> <li>Business Analysis</li> <li>Transition developed BI systems to the Operations &amp; Support team.</li> <li>Technical Assistance </li> <li>Compliance</li> </ul> <p> <strong> </strong> </p> <p> <strong>Accountabilities:</strong> </p> <p> <strong> </strong> </p> <p> <strong>Business Analysis</strong> </p> <ul> <li>Provides support for the for the successful delivery of Business analysis to gather required BI system requirements. </li> <li>Provides support for the for the successful delivery of Translate business requirements into specifications that will be used to drive data store/data warehouse/ data mart design and configuration.</li> </ul> <p> <strong>Transition developed BI systems to the Operations &amp; Support team.</strong> </p> <ul> <li>Provides support for the for the successful delivery of Transition developed BI systems to the Operations &amp; Support team. </li> <li>Provides support for the for the successful delivery performance of enterprise data and BI environments for both external and internal users.</li> <li>Ensure proper configuration management and change controls are implemented for BI.</li> </ul> <p> <strong>Technical Assistance </strong> </p> <ul> <li>Provides support for the for the successful delivery of technical assistance and cross training to other team members.</li> </ul> <p> <strong>Compliance</strong> </p> <p>Design and implement technology best practices, guidelines, and repeatable processes in accordance with OQ BI standards and guidelines.</p> <p> <strong> </strong> </p> <p> </p> <p> <strong>Key interactions</strong> </p> <p>Internal: Assurance, Finance, <span>Commercial - Downstream </span> </p> <p>External: Staffing specialized Contractors, Vendors &amp; Suppliers</p> <p> <strong>Notable Working Conditions. </strong>Office environment, intensive computer screen use, sporadic visits to operation site.</p> <p> <strong>Education requirements</strong> </p> <p>Minimum Qualifications for this position are a bachelor s in computer science, Software Engineering, Information Management Systems, or a related discipline</p> <p> <strong>Language</strong> </p> <p>Excellent knowledge of written, read, and spoken English (required) Arabic - Native (desirable)</p> <p> <strong>Background and experience</strong> </p> <p> <strong>Competencies and skills</strong> </p> <ul> <li>5+ years of experience in developing reports based on user requirements, including visualization development.</li> <li>Relevant experience implementing enterprise-scale reporting systems, including:<br><ul> <li>Collaborating with users in a requirements analysis role</li> <li>Experience with data warehouse implementations.</li> <li>Strong knowledge of logical and physical data modelling concepts</li> </ul> </li> <li>Experience utilizing SAP technologies and development with SAP BW/BI applications in a bonus.</li> <li>Experience with the SAP Activate Methodology is bonus.</li> <li>SAP Certification in one or more of the following disciplines is a bonus:<br><ul> <li>SAP BW/4HANA, SAP HANA Modelling, SAP Analytics, SAP Business Intelligence </li> </ul> </li> <li>SQL and DW implementation as a bonus experience</li> <li>Use of SQL and RDBMS systems (DB2, Oracle, SQL Server, etc.) is considered a bonus</li> </ul> <p>Soft: </p> <ul> <li>People Managing Skills </li> <li>Understanding of process </li> <li>Corporate affairs management </li> <li>Systems </li> <li>Innovation and trends </li> <li>Excellent business and technical report writing skills.</li> <li>Strong analytical skills, </li> </ul> <p>Technical: </p> <ul> <li>Proficiency with MS Excel, </li> <li>Proficiency with visualizing concepts &amp; skills</li> </ul> <p> </p> <p> </p> <p> </p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary <br></span><p>JM Trade Marketign will assist team&nbsp;in achieving the&nbsp;Value Target Achievement, Sales Strategies and data for&nbsp;Tracking of Actual Flyer Vs. Planned</p><br> <br><br>Roles &amp; Responsibilities <br><ul> <li>&nbsp;Assigned Category Value Target Achievement</li> <li>Monthly/Quarterly/Yearly Region-wise Category-wise Channel-wise Sales Forecasting</li> <li>Devise effective pricing in lieu of competition</li> <li>Category-wise spend management</li> <li>Sales strategies and programs for New Product Development/Launch and monitor performance in incubation stage</li> <li>Tracking of Actual Flyer vs. Planned</li> <li>Tracking of RSPs across Key Accounts and Retail</li> <li>Tracking of all annual contracts.</li> </ul> <br><br>KPIs <br><ul> <li>Volume &amp; Value Achievement</li> <li>Category Profitability</li> <li>New Product Launches</li> <li>Implementing Merchandising &amp; Activation Programs</li> <li>Region &amp; Channel wise Forecasting</li> <li>Flyer Planning</li> <li>Target Setting</li> <li>Category Budget Management</li> <li>Planogram Execution</li> </ul> <br><br>Work experience requirement <br><ul> <li>Minimum of 3 years of experience in Brand Management or Trade Marketing at entry level in FMCG companies or Sales &amp; Distribution businesses.</li> <li>Experience in involving in consumer activations planning and executions, tracking competitors intelligence and assisting in translating the findings directly in category sales planning.</li> </ul> <br><br>Qualification <br><p>Bachelor Degreen in business, commerce and marketing.</p><br> <br><br>Competencies <br>Financial Acumen<br>Knowledge of International and/or Local Laws and Regulations<br>Trade Marketing and Category management<br>Sales and Distribution Strategy Management<br>Consumer Behavior B2B and B2C<br>Communicating effectively<br>Self and Team Management<br>Planning &amp; Decision Making<br>Customer Centricity<br>Ownership &amp; Result Orientation<br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Economic dispatch &amp; Spot Market Section Head is responsible to achieve full compliance with OETC obligations of (a) reliable and economic operation in all dispatch related and planning functions through appropriate studies, planning and coordination with other stakeholders of dispatch and (b) Spot Market obligations. The section is responsible for study, planning, implementation and reporting of all activities to comply with OETC obligations in License conditions, Grid Code, Market Rules and good utility practices.</p><p>The principal responsibilities of Economic Dispatch &amp; Spot Market section head include planning, scheduling, coordination with control to realize economic dispatch in conformity with OETC obligations as per license condition, Grid Code, Transmission Security standard and other SOPs of the department and Spot market rules.</p><p>Strategy planning develop an overall framework considering the above objectives.</p><p>Study &amp; Analysis of system functions, network constraints, load-generation balance, maintenance requirements, economic parameters, market rules and plan accordingly</p><p>Planning System Load, Dispatch scheduling, Generator Maintenance, Spot Market Day ahead data in accordance with Grid Code and Market Rules</p><p>EMS Utilization Economic Dispatch, Resource Scheduling, Load Forecasting, DTS Spot Market software utilize, update, tune and prepare reports in spot market related applications including SCADA modification, unit commitment, electronic dispatch logger.</p><p>Reporting Dispatch data &amp; Reports, Market data &amp; Reports, other reports as required</p><p>Training of subordinate engineers and other OETC engineers in related functions.</p><p>Study system behavior, analyze contingencies and prepare appropriate plans</p><p>Ensure that generation planning, scheduling and dispatch are in full compliance with Grid Code and Spot market rules and also achieve optimum economic dispatch.</p><p>Communicate with generators and OPWP to ensure sufficient generation is available to meet system load.</p><p>To issue reports of section activities as required by OETC obligations dispatch reports, performance reports, annual reports and any other requirements.</p><p>To ensure smooth transition to increasing renewables in the system.</p><p>To develop SOPs and policies relevant to these activities</p><p>Coordinate with AMP, Transmission and projects &amp; OPWP in the functions of data collection, planning and performance evaluation.</p><p>Setting and mentoring KPI targets for the section.</p><p>Close all audit points related to the section.</p><p>Development and implementation of SOPs in related areas</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in electrical Power Engineering (Master Qualification Preferred)</li><li>Minimum of 7 years experience in transmission utility in the area of dispatching and related studies.</li></ul><p></p></section>

<p>1. JOB DETAILS: Position Title: Research Administrator Reports to: Dean of Research and Innovation Department: Research and Innovation 2. JOB PURPOSE: The Research Administrator provides operational and administrative support for the effective implementation of the University s research and innovation activities. The role ensures efficient coordination of research processes, funding administration, compliance tracking, and documentation, supporting faculty and leadership in delivering high- quality, compliant, and impactful research aligned with institutional strategy and accreditation requirements. 3. KEY ACCOUNTABILITIES: Description Research Administration &amp; Coordination Coordinate day-to-day research activities across colleges and research units. Maintain centralized records of research projects, grants, and outputs. Support the implementation of research workflows, SOPs, and procedures. Act as the first point of contact for faculty on research-related administrative matters. Grant &amp; Funding Administration Support the preparation, submission, and tracking of research proposals. Maintain a database of funding opportunities (local and international). Track grant approvals, contracts, and disbursements. Coordinate communication with funding agencies (e.g., R&amp;IA, international bodies). Research Compliance &amp; Ethics Support submission and tracking of research ethics applications. Maintain records of ethics approvals, renewals, and compliance requirements. Ensure documentation aligns with institutional policies and regulatory frameworks. Assist in preparing compliance reports for audits and accreditation (e.g., ISA). Research Quality &amp; Compliance Ensure research activities comply with institutional quality standards and regulatory requirements. Oversee ethical review frameworks and research compliance mechanisms. Support internal and external research audits, reviews, and accreditation requirements. Data Management &amp; Reporting Maintain up-to-date research databases (publications, grants, citations, KPIs). Support preparation of periodic research reports and dashboards. Ensure accuracy and completeness of data for ranking, accreditation, and reporting. Assist in data collection for national indicators (e.g., MoE, QS, THE). Research Events &amp; Capacity Building Support Coordinate logistics for research workshops, seminars, and training programs. Support organization of conferences and research-related events. Assist in communication and promotion of research initiatives. Documentation &amp; Process Support Maintain organized records of research policies, procedures, and templates. Support implementation of standardized research workflows and systems. Assist in tracking action items from research committees and meetings. Communication &amp; Stakeholder Support Liaise with faculty, research centres, finance, HR, and external partners. Facilitate communication between researchers and administrative units. Provide guidance to staff on research processes, templates, and requirements. Authority &amp; Decision-Making (Delegated) Operates under supervision of the Assistant Dean / Dean of Research and Innovation. Responsible for coordination, tracking, and administrative execution. No authority for financial approvals or policy decisions. Escalates issues related to compliance, delays, or risks. Key Performance Indicators (KPIs) % of research data accuracy and completeness Timeliness of research reporting and submissions Number of proposals supported and tracked Turnaround time for administrative processing (ethics, submissions, reports) Compliance tracking accuracy (ethics, funding, documentation) Number of funding opportunities circulated to faculty Faculty satisfaction with research administrative support Contribution to accreditation and ranking data submissions.</p><p><strong>Desired Candidate Profile</strong></p><p>4. QUALIFICATIONS, EXPERIENCE, &amp; SKILLS: Education Bachelor s degree (Master s preferred) in a relevant field (e.g., Business Administration, Research Management, Engineering, Science). 5. COMPETENCIES: Strong organizational and administrative skills High attention to detail and data accuracy Understanding of research processes and funding mechanisms Ability to manage multiple tasks and deadlines Strong communication and coordination skills Proficiency in Excel, databases, and reporting tools Familiarity with research systems (e.g., Scopus, ORCID, RIMS) is an advantage. Applications are accepted from Omani nationals only. Customer Relationship Personal Evolution Autonomy Administrative Work Technical Expertise Responsibilities Lead the entire sales cycle Achieve monthly sales objectives Qualify the customer needs Negotiate and contract Master demos of our software Must Have Bachelor Degree or Higher Passion for software products Perfect written English Highly creative and autonomous Valid work permit for Belgium Nice to have Experience in writing online content Additional languages Google Adwords experience Strong analytical skills What's great in the job? Great team of smart people, in a friendly and open culture No dumb managers, no stupid tools to use, no rigid working hours No waste of time in enterprise processes, real responsibilities and autonomy Expand your knowledge of various business industries Create content that will help our users on a daily basis Real responsibilities and challenges in a fast evolving company Our Product Discover our products.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company:MarshDescription:<p>Hello, </p><br><p>To complete the recruitment process, please click the “Apply” button. &nbsp;</p><br><p>You will be prompted to provide consent for personal data processing and to create your profile in Workday, our internal HR system. This involves entering basic information and uploading your CV. &nbsp;</p><br><p>If you have any questions, feel free to reach out to your Talent Acquisition Recruitment Coordinator. &nbsp;</p><br><p>Thank you! &nbsp;</p><br><p>Best regards, &nbsp;</p><br><p>Marsh Talent Acquisition Team</p><br><br><br><br><br><br><br><br><br><br>Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Nama Water Services (Oman Water and Wastewater Services Company) is pleased to announce a "Training for Employment" , in collaboration with its contracted companies that offer permanent job opportunities in the water and wastewater sector.</p><p>Job Purpose</p><p>The CMMS Engineer is responsible for managing, developing, and optimizing the Computerized Maintenance Management System (CMMS) to support effective maintenance planning, asset management, work order control, and equipment reliability across the organization.</p><p>Key Responsibilities</p><ul><li>Administer and maintain the CMMS platform to ensure accurate and efficient maintenance operations.</li><li>Create, update, and manage equipment master data, asset registers, and maintenance plans.</li><li>Generate and manage work orders, preventive maintenance schedules, and maintenance notifications.</li><li>Monitor maintenance activities and ensure timely completion of work orders.</li><li>Analyze maintenance data to identify trends, failures, and improvement opportunities.</li><li>Develop KPIs, dashboards, and performance reports related to maintenance activities.</li><li>Support maintenance planning and scheduling with operations and maintenance teams.</li><li>Ensure data accuracy, integrity, and consistency within the CMMS system.</li><li>Assist in system upgrades, configuration, testing, and implementation of improvements.</li><li>Provide training and technical support to CMMS users.</li><li>Coordinate with engineering, procurement, and maintenance teams for effective asset management.</li><li>Ensure compliance with company maintenance standards and asset management best practices.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications</strong></p><p>Bachelor s Degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, Computer Engineering, Information Technology, or related field.</p><p><strong>Experience</strong></p><p>Practical Experience: 0 (No prior work experience required)</p><p>Internship or academic exposure in maintenance systems or asset management is an advantage.</p><p><strong>Technical Skills</strong></p><ul><li>Basic knowledge of CMMS/EAM systems and maintenance workflows.</li><li>Understanding of preventive and corrective maintenance concepts.</li><li>Familiarity with data analysis and reporting tools.</li><li>Basic knowledge of asset management principles.</li><li>Awareness of industrial maintenance operations and equipment lifecycle.</li><li>Proficiency in Microsoft Excel and reporting tools.</li></ul><p><strong>Soft Skills</strong></p><ul><li>Strong willingness to learn and develop technical skills.</li><li>Good analytical and problem-solving abilities.</li><li>Strong attention to detail and data accuracy.</li><li>Good communication and teamwork skills.</li><li>Ability to manage tasks under supervision and meet deadlines.</li></ul><p><strong>Working Conditions</strong></p><p>Office-based with occasional site visits. May require support during maintenance shutdowns or system updates.</p><p><strong>Application Note</strong> :</p><ul><li>The applicant must be a job seeker.</li><li>The applicant must be an Omani national.</li><li>For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement.</li><li>The applicant must not have previously benefited from any training program funded by either the public or private sector.</li><li>The applicant must have no more than three (3) years of work experience.</li><li>The applicant must not be more than 38 years of age</li><li>The closing date is 3rd August 2026.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Customer Operations Specialist (Contracts, Salesforce, DocuSign) – Remote Contract Management | Salesforce | DocuSign | Customer Operations Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We’re hiring for our client, a growing U.<br>S.-based company, seeking a Customer Operations Specialist to take ownership of contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio.<br> This is an execution-heavy, ownership-driven operations role — not passive administrative work.<br> You will: Own contract data and contract execution workflows Drive contract completion through daily outreach and follow-ups Maintain CRM accuracy and reporting integrity Ensure contracts align with billing and recurring revenue operations This role is ideal for someone who thrives in structured, high-volume, detail-oriented environments and follows through relentlessly until tasks are completed.<br> What You’ll Own Contract Ownership &amp; Accuracy Own customer contracts from initiation through execution Maintain a single source of truth for: Contract status Contract terms Coverage and account details Ensure all records are: Accurate Complete Audit-ready Maintain structured document storage and organization Contract Tracking &amp; Data Management Maintain master tracking sheets using: Google Sheets Microsoft Excel Track: Renewal dates Contract durations Special terms Account status Clean and remove inactive accounts Prepare contract data for CRM accuracy within Salesforce Contract Outreach &amp; Execution Identify customers without signed contracts Conduct high-volume outbound outreach via: Email Phone calls Clearly explain: Pricing Terms Service value Send agreements through DocuSign Drive contracts through the full execution cycle: Sent Followed up Signed Completed Maintain consistent follow-up discipline until closure CRM &amp; Revenue Alignment Update contract information and RMR (Recurring Monthly Revenue) in Salesforce Log all customer activity and updates for audit tracking Improve CRM data quality through contract interactions Ensure operational data remains clean and accurate Agreement &amp; Documentation Management Create and manage agreements for: New services Account updates Transfers and changes Ensure all documentation is: Properly executed Properly stored Fully compliant Support account transfers and operational documentation workflows AutoPay &amp; Compliance Ensure AutoPay enrollment for applicable accounts Track exceptions and required adjustments Maintain compliance and documentation standards Collections Support Conduct follow-ups on overdue accounts when required Log all collection activity within the CRM Support overall revenue collection efforts Reporting &amp; Performance Tracking Deliver daily reports covering: Outreach activity Contracts sent and signed Progress metrics Contract coverage improvements Maintain visibility into execution and operational performance Process Improvement Identify workflow inefficiencies and operational gaps Improve: Outreach scripts Templates Tracking systems Contract workflows Help increase contract adoption and execution speed What Makes You a Strong Fit You are execution-driven and proactive You follow up consistently until tasks are completed You are highly detail-oriented and organized You can manage high-volume outreach and administrative work simultaneously You take ownership of outcomes, not just assigned tasks You thrive in structured operational environments Must-Have Requirements 2–4+ years of experience in: Contract administration Customer operations Billing operations Customer support Operational coordination Experience using: Salesforce (or similar CRM) DocuSign Strong proficiency with: Google Sheets Microsoft Excel High attention to detail with low tolerance for errors Strong written and verbal English communication skills Comfortable with: Outbound calls Customer follow-ups Objection handling Ability to manage multiple workflows simultaneously Nice to Have Experience working with: Recurring revenue (RMR) models Billing workflows Collections operations Exposure to: High-volume contract environments SaaS businesses Service-based companies What a Typical Day Looks Like Review contract trackers and prioritize outreach Contact customers via phone and email Send agreements through DocuSign Follow up consistently on pending contracts Update Salesforce and operational records Track progress and report daily performance metrics In short: you ensure every customer account has a valid, accurate, and fully executed contract while maintaining operational accuracy across systems.<br> Key Metrics (KPIs) Percentage of customers with signed contracts Contract data accuracy across systems Daily outreach volume (calls, emails, follow-ups) Contract execution speed (sent → signed) Salesforce data accuracy AutoPay enrollment rate Reporting consistency and operational visibility Why This Role Stands Out High ownership and accountability Direct impact on revenue accuracy and operational risk reduction Structured workflows with measurable performance expectations Opportunity to improve operational systems and processes Remote flexibility combined with high-performance execution standards Interview Process Initial Screening Call Recruiter Interview Final Interview Offer &amp; Onboarding Apply Now If you are someone who follows through relentlessly, values operational accuracy, and thrives in structured, high-volume environments, this role offers an opportunity to take ownership of critical customer operations and contract execution workflows.<br> #CustomerOperations #ContractManagement #Salesforce #DocuSign #OperationsSpecialist #RemoteJobs #CRMManagement #ContractAdministration #RevenueOperations #CustomerSupport #RemoteWork</span> </div>

<p>Job Overview We are seeking a detail-oriented and organized Accountant to join our finance team. The ideal candidate will manage financial records, ensure compliance with regulations, and provide accurate financial reporting and analysis to support decision-making.</p><p>Key Responsibilities</p><ul><li>1. Financial Reporting - Prepare monthly, quarterly, and annual financial statements - Ensure compliance with accounting standards</li><li>2. Bookkeeping - Maintain and update financial records - Manage accounts payable and receivable</li><li>3. Budgeting - Assist in budgeting and forecasting processes - Provide insights and variance analysis</li><li>4. Tax Compliance - Prepare and file tax returns - Ensure compliance with tax regulations</li><li>5. Auditing - Support internal and external audits - Provide necessary documentation and explanations</li><li>6. Financial Analysis - Analyze financial data and trends - Provide recommendations for improving financial performance</li><li>7. Regulatory Compliance - Ensure adherence to financial regulations and company policies</li></ul><p>Work Breakdown Structure (WBS)</p><ul><li>- 1. Financial Management<ul><li>- 1.1 Financial Reporting<ul><li>- 1.1.1 Monthly Statements</li><li>- 1.1.2 Quarterly Statements</li><li>- 1.1.3 Annual Statements</li></ul></li><li>- 1.2 Bookkeeping<ul><li>- 1.2.1 Record Maintenance</li><li>- 1.2.2 Accounts Management</li></ul></li></ul></li><li>- 2. Compliance and Auditing<ul><li>- 2.1 Tax Compliance<ul><li>- 2.1.1 Tax Return Preparation</li><li>- 2.1.2 Regulation Compliance</li></ul></li><li>- 2.2 Auditing Processes<ul><li>- 2.2.1 Internal Audit Support</li><li>- 2.2.2 External Audit Coordination</li></ul></li></ul></li><li>- 3. Financial Planning<ul><li>- 3.1 Budgeting<ul><li>- 3.1.1 Budget Preparation</li><li>- 3.1.2 Variance Analysis</li></ul></li><li>- 3.2 Financial Analysis<ul><li>- 3.2.1 Data Analysis</li><li>- 3.2.2 Performance Recommendations</li></ul></li></ul></li></ul><p>This WBS provides a clear framework for the accountant's responsibilities, breaking down the role into manageable components.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Accounting, Finance, or related field</li><li>Professional certification (e.g., CPA, CMA) preferred</li><li>Minimum of 2years of accounting experience in a corporate environment</li><li>Strong understanding of accounting principles and practices</li><li>Proficient in accounting software (e.g., QuickBooks, SAP) and MS Excel</li><li>Excellent analytical and problem-solving skills</li><li>Strong attention to detail and accuracy</li><li>Effective communication and interpersonal skills</li><li>Ability to work independently and as part of a team</li><li>Time management skills with the ability to meet deadlines</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Under general supervision, supports the effective operation and improvement of one or more HR processes. Collaborates with stakeholders, creates tools and resources, and executes basic programs and projects. Develops subject matter expertise in one or more of the following disciplines: Compensation, Benefits, International HR/Global Mobility, Employee Relations, Learning and Development, Talent Acquisition, HR Information Systems, or HR Operations. Supports the efficient delivery of processes, programs and policies through the application of specialized knowledge and skills, analysis, and business acumen. Assists with HR data reporting and analysis used to determine meaningful recommendations and actions to improve overall HR service delivery. May advise HR and business leaders across the organization on best practices. Requires an undergraduate degree in Human Resources Management, Business Administration, or a similar discipline. </p><p><b>Job Duties</b><br>Under general supervision, supports the effective operation and improvement of one or more HR processes. Collaborates with stakeholders, creates tools and resources, and executes basic programs and projects. Develops subject matter expertise in one or more of the following disciplines: Compensation, Benefits, International HR/Global Mobility, Employee Relations, Learning and Development, Talent Acquisition, HR Information Systems, or HR Operations. Supports the efficient delivery of processes, programs and policies through the application of specialized knowledge and skills, analysis, and business acumen. Assists with HR data reporting and analysis used to determine meaningful recommendations and actions to improve overall HR service delivery. May advise HR and business leaders across the organization on best practices.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Qualifications</b><br><br><b>Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation</b>.</p><p><b>Location</b><br>Str 2316, Bdg 65, Assarain Bdg, Muscat, Muscat, , Oman</p><p><b>Job Details</b><br><b>Requisition Number:</b> PHONE_NUMBER<br><b>Experience Level: </b>Entry-Level<br><b>Job Family:</b> Support Services<br><b>Product Service Line: </b>Human Resources<br><b>Full Time / Part Time:</b> Full Time<br><b>Additional Locations for this position: </b><br><br><b>Compensation Information</b><br>Compensation is competitive and commensurate with experience.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p><strong>CDZ Operator </strong></p><br><br> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p><em>Who lands Legendary deals? You do.</em><em>. </em><strong>DHL Global Forwarding</strong> has an opening for an <strong>CDZ Operator </strong>in <strong>Muscat, Oman</strong><strong>. </strong></p><br><br> <p>Build and Develop trade lane consolidations for South African export traffic. Engage with the Global DGF network to promote and develop the Gateway for neighboring countries and local coastal branches. Coordinate day to day operations within the Airfreight Gateway. Assist &amp; support ACC Manager in rate &amp; capacity procurement as required</p><br><br> <p>Join us in connecting people and improving lives!</p><br><br> <p><strong>In this CDZ Operator specialist position </strong></p><br><br> <ul> <li>Administer customer operations plans and processes to deliver efficient logistics processes</li> <li>Receive, deliver and update orders via the system for assigned orders</li> <li>Perform shipping verification, pricing verification and invoice verification as well as generating and distributing customer reports</li> <li>Work on exceptions/ issues assigned by other functions or directly from customer and report back on related actions</li> <li>Enter data into a database or other computerized system to maintain up-to-date stock records, retrieve stored information, place/ update orders, input customer feedback and respond to enquiries such as inventory levels/ delivery schedules</li> <li>Support sales team and answer queries from the sales team such as quotation, exception deal management, historical account overview, billing corrections, etc.</li> <li>Respond to customer enquiries and understand customer requirements</li> <li>Interact with customer service, warehouse clerks, inbound/ outbound dispatcher and cartage driver to resolve issues, ensure service quality and timelines</li> <li>Establish customer contact, seek upselling opportunities and follow up on common problems</li> <li>Work in line with operating standards and procedures to provide superior customer service</li> <li>Resolve recurring issues and suggest enhancements related to customer operations work methods focusing on increasing effectiveness and efficiency<br> </li> </ul> <p><strong>Now, here is what we need from you! </strong></p><br><br> <p><strong>Education Level</strong></p><br><br> <br> <p> Vocational/Specialized/Technical/Certification</p><br><br> <br> <p><strong>Experience Level</strong></p><br><br> <br> <p> less than 2 years</p><br><br> <br> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect &amp; Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br><br> </div>

<p><h4>About the role</h4> <p>We’re hiring for our client, a growing U.S.-based company, seeking a Customer Operations Specialist to take ownership of contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio.</p> <p>This is an execution-heavy, ownership-driven operations role – not passive administrative work.</p> <h4>You will:</h4> <ul> <li>Own contract data and contract execution workflows</li> <li>Drive contract completion through daily outreach and follow-ups</li> <li>Maintain CRM accuracy and reporting integrity</li> <li>Ensure contracts align with billing and recurring revenue operations</li> </ul> <p>This role is ideal for someone who thrives in structured, high-volume, detail-oriented environments and follows through relentlessly until tasks are completed.</p> <h4>What you’ll own</h4> <strong>Contract ownership & accuracy</strong><br> <ul> <li>Own customer contracts from initiation through execution</li> <li>Maintain a single source of truth for: <ul> <li>Contract status</li> <li>Contract terms</li> <li>Coverage and account details</li> </ul> </li> <li>Ensure all records are: <ul> <li>Accurate</li> <li>Complete</li> <li>Audit-ready</li> </ul> </li> <li>Maintain structured document storage and organization</li> </ul> <strong>Contract tracking & data management</strong><br> <ul> <li>Maintain master tracking sheets using: <ul> <li>Google Sheets</li> <li>Microsoft Excel</li> </ul> </li> <li>Track: <ul> <li>Renewal dates</li> <li>Contract durations</li> <li>Special terms</li> <li>Account status</li> </ul> </li> <li>Clean and remove inactive accounts</li> <li>Prepare contract data for CRM accuracy within Salesforce</li> </ul> <strong>Contract outreach & execution</strong><br> <ul> <li>Identify customers without signed contracts</li> <li>Conduct high-volume outbound outreach via: <ul> <li>Email</li> <li>Phone calls</li> </ul> </li> <li>Clearly explain: <ul> <li>Pricing</li> <li>Terms</li> <li>Service value</li> </ul> </li> <li>Send agreements through DocuSign</li> <li>Drive contracts through the full execution cycle: <ul> <li>Sent</li> <li>Followed up</li> <li>Signed</li> <li>Completed</li> </ul> </li> <li>Maintain consistent follow-up discipline until closure</li> </ul> <strong>CRM & revenue alignment</strong><br> <ul> <li>Update contract information and RMR (Recurring Monthly Revenue) in Salesforce</li> <li>Log all customer activity and updates for audit tracking</li> <li>Improve CRM data quality through contract interactions</li> <li>Ensure operational data remains clean and accurate</li> </ul> <strong>Agreement & documentation management</strong><br> <ul> <li>Create and manage agreements for: <ul> <li>New services</li> <li>Account updates</li> <li>Transfers and changes</li> </ul> </li> <li>Ensure all documentation is: <ul> <li>Properly executed</li> <li>Properly stored</li> <li>Fully compliant</li> </ul> </li> <li>Support account transfers and operational documentation workflows</li> </ul> <strong>AutoPay & compliance</strong><br> <ul> <li>Ensure AutoPay enrollment for applicable accounts</li> <li>Track exceptions and required adjustments</li> <li>Maintain compliance and documentation standards</li> </ul> <strong>Collections support</strong><br> <ul> <li>Conduct follow-ups on overdue accounts when required</li> <li>Log all collection activity within the CRM</li> <li>Support overall revenue collection efforts</li> </ul> <strong>Reporting & performance tracking</strong><br> <ul> <li>Deliver daily reports covering: <ul> <li>Outreach activity</li> <li>Contracts sent and signed</li> <li>Progress metrics</li> <li>Contract coverage improvements</li> </ul> </li> <li>Maintain visibility into execution and operational performance</li> </ul> <strong>Process improvement</strong><br> <ul> <li>Identify workflow inefficiencies and operational gaps</li> <li>Improve: <ul> <li>Outreach scripts</li> <li>Templates</li> <li>Tracking systems</li> <li>Contract workflows</li> </ul> </li> <li>Help increase contract adoption and execution speed</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>You are execution-driven and proactive</li> <li>You follow up consistently until tasks are completed</li> <li>You are highly detail-oriented and organized</li> <li>You can manage high-volume outreach and administrative work simultaneously</li> <li>You take ownership of outcomes, not just assigned tasks</li> <li>You thrive in structured operational environments</li> </ul> <h4>Must-have requirements</h4> <ul> <li>2–4+ years of experience in: <ul> <li>Contract administration</li> <li>Customer operations</li> <li>Billing operations</li> <li>Customer support</li> <li>Operational coordination</li> </ul> </li> <li>Experience using: <ul> <li>Salesforce (or similar CRM)</li> <li>DocuSign</li> </ul> </li> <li>Strong proficiency with: <ul> <li>Google Sheets</li> <li>Microsoft Excel</li> </ul> </li> <li>High attention to detail with low tolerance for errors</li> <li>Strong written and verbal English communication skills</li> <li>Comfortable with: <ul> <li>Outbound calls</li> <li>Customer follow-ups</li> <li>Objection handling</li> </ul> </li> <li>Ability to manage multiple workflows simultaneously</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience working with: <ul> <li>Recurring revenue (RMR) models</li> <li>Billing workflows</li> <li>Collections operations</li> </ul> </li> <li>Exposure to: <ul> <li>High-volume contract environments</li> <li>SaaS businesses</li> <li>Service-based companies</li> </ul> </li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review contract trackers and prioritize outreach</li> <li>Contact customers via phone and email</li> <li>Send agreements through DocuSign</li> <li>Follow up consistently on pending contracts</li> <li>Update Salesforce and operational records</li> <li>Track progress and report daily performance metrics</li> </ul> <p>In short: you ensure every customer account has a valid, accurate, and fully executed contract while maintaining operational accuracy across systems.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>Percentage of customers with signed contracts</li> <li>Contract data accuracy across systems</li> <li>Daily outreach volume (calls, emails, follow-ups)</li> <li>Contract execution speed (sent – signed)</li> <li>Salesforce data accuracy</li> <li>AutoPay enrollment rate</li> <li>Reporting consistency and operational visibility</li> </ul> <h4>Why this role stands out</h4> <ul> <li>High ownership and accountability</li> <li>Direct impact on revenue accuracy and operational risk reduction</li> <li>Structured workflows with measurable performance expectations</li> <li>Opportunity to improve operational systems and processes</li> <li>Remote flexibility combined with high-performance execution standards</li> </ul> <h4>Interview process</h4> <ul> <li>Initial screening call</li> <li>Recruiter interview</li> <li>Final interview</li> <li>Offer & onboarding</li> </ul> <p>If you are someone who follows through relentlessly, values operational accuracy, and thrives in structured, high-volume environments, this role offers an opportunity to take ownership of critical customer operations and contract execution workflows.</p></p><p></p>