Sales Jobs - muscat Oman

<p><strong>Role Purpose:</strong></p><p>To support the Manager and Senior Manager in preparing accurate, timely and compliant financial statements, financial reporting schedules, accounting reconciliations, tax schedules and audit support documentation. The role supports monthly, quarterly and annual closing activities, interprets and applies IFRS requirements, ensures accounting entries and tax-related deliverables are properly supported, and liaises with internal teams, external auditors, state auditors and tax stakeholders to ensure smooth reporting and compliance processes.</p><p><strong>Position Information</strong></p><ul><li>Unit: Finance</li><li>Department: Accounting &amp; Compliance</li><li>Division: Financial Control</li></ul><ul><li><strong>Minimum role requirements:</strong></li></ul><p>Qualification: Bachelor s degree in Accounting, Finance or a relevant field. ACCA or an equivalent professional qualification is preferred.</p><ul><li><strong>Experience: </strong>6 years of relevant experience</li></ul><p><strong>Technical Skills</strong>: Knowledge of VAT, income tax, accounting principles, IFRS, Oracle Financials, MS Office especially Excel, analytical thinking, problem solving and good written and oral communication skills.</p><p><strong>Key Accountabilities</strong></p><ul><li>Gather, review and analyse subsidiaries and associates financial statements, reporting packs and performance results to support group reporting and management review.</li><li>Prepare monthly variance analysis for subsidiaries, associates and key financial statement line items, including clear explanations of major movements against budget, forecast and prior periods.</li><li>Maintain subsidiary-level reports, performance dashboards, financial schedules and supporting analyses to ensure timely and accurate visibility of subsidiary and associate results.</li><li>Support the preparation of monthly, quarterly and annual financial statements, reporting schedules, disclosure notes and working papers in line with reporting timelines.</li><li>Prepare supporting schedules for financial statement captions including revenue, cost of sales, operating expenses, finance income and cost, receivables, payables, provisions, leases, borrowings, investments and related party balances.</li><li>Review trial balance movements, balance sheet accounts, income statement movements and key account balances to identify discrepancies, unusual trends and required corrective actions.</li><li>Perform monthly closing checks to ensure all accruals, prepaid expenses, provisions, reclassifications, eliminations and adjustment entries are recorded accurately and supported by proper documentation.</li><li>Prepare and review balance sheet integrity checks, account reconciliations, intercompany reconciliations, accounting schedules and supporting documentation to ensure completeness and accuracy.</li><li>Follow up with business units and finance teams on long-outstanding balances, unreconciled items, ageing issues and required corrective actions to improve balance sheet quality.</li><li>Prepare, post and validate journal entries, accruals, provisions, reclassifications and month-end or year-end adjustment entries in the general ledger.</li><li>Support Oracle Financials and reporting system activities by extracting trial balances, validating ledger data, investigating mapping issues and coordinating corrections with relevant system owners.</li><li>Interpret and apply IFRS requirements to accounting transactions, subsidiary reporting, consolidation inputs and financial statement disclosures, escalating complex matters where required.</li><li>Support IFRS 16 lease accounting, impairment reviews, expected credit loss schedules, revenue-related assessments and other technical accounting areas by preparing data, reconciliations and working papers.</li><li>Support consolidation and group reporting activities by preparing reporting packs, intercompany confirmations, subsidiary schedules and explanations required for consolidation review.</li><li>Coordinate with subsidiaries and associates to ensure timely submission of reporting packs, management explanations, audit requirements, tax information and supporting schedules.</li><li>Prepare ad-hoc management reports, performance summaries, financial analysis and presentation inputs to support management decision-making.</li><li>Support preparation of inputs for Audit Committee, executive management, board reporting, investor reporting and regulatory submissions by ensuring numbers are accurate, reconciled and properly explained.</li><li>Prepare VAT, withholding tax, income tax and other tax-related schedules, reconciliations and supporting documentation for filing, review and compliance purposes.</li><li>Support tax return preparation, tax assessments, tax queries, tax authority requirements and tax audit responses by compiling data, reconciliations, explanations and evidence.</li><li>Coordinate with subsidiaries, associates, tax teams and relevant finance stakeholders to obtain accurate information for reporting, tax filings, tax assessments and compliance submissions.</li><li>Monitor compliance with internal financial reporting policies, delegation of authority, accounting guidelines, tax procedures and documentation requirements.</li><li>Liaise with internal auditors, external auditors, state auditors and advisors by preparing audit schedules, explanations, reconciliations and supporting evidence on a timely basis.</li><li>Track audit, state audit and tax audit requirements, maintain issue logs, follow up on open points and support timely closure of management responses and action plans.</li><li>Maintain complete and well-organised audit files, tax files, subsidiary reporting files, reconciliations, sign-offs and documentation to support reporting accuracy and audit readiness.</li><li>Identify opportunities to improve reporting templates, reconciliation processes, controls, automation, data quality and documentation standards within the financial reporting and tax processes.</li><li>Perform other related duties and ad-hoc projects as assigned, while maintaining confidentiality, professional judgement, accuracy and compliance discipline.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Qualification: Bachelor s degree in Accounting, Finance or a relevant field. ACCA or an equivalent professional qualification is preferred.</p>

<p>• Obtain all reports, checks, vouchers, folios, receipts, paid-outs, etc. from Front Office, outlets and Night Auditor.</p><p>• Print the Daily Revenue Report and verify all incomes received with the supporting documents.</p><p>• Verify all paid-outs and allowances with the supporting documentation and ensure that proper approvals have been obtained.</p><p>• Do a number tally to ensure that there are no missing outlet checks, receipts, paid-outs and other vouchers.</p><p>• To audit charges to City Ledger and credit card companies before forwarding them to the Accounts Receivable section.</p><p>• To audit daily Rooms, Food and Beverage revenue summaries and their supporting transaction reports of the Night Audit Process.</p><p>• To audit and do spot check of revenues from telephone, telex and facsimile, and verify against actual billing.</p><p>• To audit revenues from Other Operated Departments such as Gift Shop, Laundry and Business Centre for completeness.</p><p>• To ensure that all of the day’s Banquet revenue has been recorded.</p><p>• To audit the daily General Cashier’s Report against recorded cash movements.</p><p>• To verify that the computerized Daily Report reflects completely all of the day’s transactions.</p><p>• To review paid-outs and allowance vouchers for reasonableness, proper approval and supporting documentation.</p><p>• To verify supports for complimentary and house use rooms and for rooms charged at rates varying from the rack potential.</p><p>• To spot check the accuracy of “regular” and “contractual” room rates in the system.</p><p>• To review all house use and entertainment checks for propriety and ensure that they are signed and authorized.</p><p>• To audit all Food and Beverage outlet checks on the “Rebates and Corrections” for explanation and approval by Outlet Managers (or delegated personnel), and by the Chef in instances of cancelled captain’s/automatic kitchen orders.</p><p>• To audit the “List of Voided Restaurant checks” for proper approvals and explanations.</p><p>• To check the sequential use of Food and Beverage checks, foreign exchange vouchers, official receipts and to investigate any missing or irregular forms.</p><p>• To review guest ledger balances daily and research questionable movements.</p><p>• To investigate late charges and skippers. All details should be forwarded to the Credit Manager for further action.</p><p>• To carry out surprise checks of outside laundry service.</p><p>• To carry out surprise cash counts of cashier’s floats.</p><p>• To carry out surprise foreign currency counts.</p><p><br></p><p><b>ADMINISTRATIVE RESPONSIBILITIES</b></p><p><br></p><p>• To maintain organized files of all pertinent audit records.</p><p>• To provide courteous and professional service at all times and maintain good working relationships with all colleagues.</p><p>• To be fully aware of the hotel’s policies and procedures and to adhere to them.</p><p>• To have a complete understanding of the hotel’s policy relating to fire, safety and health.</p><p>• To have a complete understanding of the hotel’s employee handbook and adhere to the regulations contained therein.</p><p>• To carry out any other reasonable duties and responsibilities as assigned.</p><p><br></p><p><b>TECHNICAL RESPONSIBILITIES</b></p><p><br></p><p>• To monitor the organized execution of the night audit programmer by the night auditors</p><p><br></p><p><b>COMMERCIAL RESPONSIBILITIES</b></p><p><br></p><p>• Communicates effectively with guest, clients, business partners and staff.</p><p>• To be a good sales person to promote hotel’s image and businesses.</p><p>• Participates community projects or activities in order to promoting the hotel’s image and cooperation to improve community relationship.</p><p><br></p><p><b>HUMAN RESOURCES RESPONSIBILITIES:</b></p><p><br></p><p>• Establishes and maintains good relations with other staff within the department and between other departments provides assistant to co-staff within the department and amongst other department in performing task to foster team work and success of the hotel.</p><p><br></p><p><b>RELATIONSHIP</b></p><p><br></p><p>• Reports to the Chief Accountant and Director of Finance on various issues.</p><p><br></p><p><b>OTHERS</b></p><p><br></p><p>• Continuous learning through own IDP.</p><p>• Any other duties as may be assigned by the superior.</p><p><br></p><p><b>ACCOUNTABILITIES</b></p><p><br></p><p>• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</p><p><br></p><p><b>COMPANY’S CULTURE</b></p><p><br></p><p>• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”</p><p><br></p><p><b>CONFIDENTIALITY</b></p><p><br></p><p>• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Minimum education of Bachelor degree in Accounting Minimum of 3-4 years in accounting management experience in a similar capacity. Hands-on experience in Night Auditing is highly regarded Knowledgeable in Front Office, F&amp;B cashiering procedures. Have good communication skills in written and spoken English</p>

<p> <strong>Role Objective</strong> </p> <p> To drive business growth for AIS Chemistry and Microbiology laboratory services by developing customer relationships, identifying new business opportunities, and exploring commercially viable testing parameters and services in coordination with the laboratory teams.</p> <p> <strong>Duties and Responsibilities</strong> </p> <p> . Business Development and Revenue Growth </p> <p> Support the Business Development Manager in implementing business development plans for Chemistry and Microbiology laboratory services. </p> <p> Identify, pursue, and develop new business opportunities across existing and potential customer segments. </p> <p> Promote the full range of AIS Chemistry and Microbiology laboratory services to customers and prospective clients. </p> <p> Identify opportunities to increase business from existing customers through additional testing requirements, parameters, and recurring testing programs. </p> <p> Develop new customer relationships through customer visits, meetings, networking, referrals, and market engagement. </p> <p> Follow up on business leads, quotations, proposals, and customer inquiries through to commercial closure. </p> <p> Contribute toward the achievement of assigned laboratory revenue, sales, customer acquisition, and business growth targets. </p> <p> Maintain an active pipeline of business opportunities and regularly report progress to the Business Development Manager. </p> <p> New Parameters and Service Development </p> <p> Identify potential new testing parameters and laboratory services based on market demand, customer requirements, regulatory developments, and emerging industry needs. </p> <p> Engage with existing and prospective customers to understand new or changing testing requirements. </p> <p> Assess the commercial potential of proposed new parameters, including expected demand, potential customers, business volume, and market opportunity. </p> <p> Coordinate with the Chemistry and Microbiology Lab Leads to evaluate the technical feasibility of proposed parameters and services. </p> <p> Prepare or contribute to business cases and recommendations for introducing new laboratory parameters and services. </p> <p> Support the commercial introduction and promotion of newly approved testing capabilities. </p> <p> for timely resolution. </p> <p> Coordinate customer complaints and service concerns with the relevant laboratory and operational teams. </p> <p> Identify customers at risk of reducing or discontinuing business and recommend appropriate retention actions. </p> <p> Gather customer feedback and communicate relevant improvement opportunities internally. </p> <p> Monitor customer demand and market response to newly introduced services and identify further growth opportunities. </p> <p> C. Customer Relationship and Customer Service </p> <p> Act as a key commercial contact for customers using AIS Chemistry and Microbiology laboratory services. </p> <p> Build and maintain strong, professional, and long-term relationships with existing and prospective customers. </p> <p> Understand customer businesses, testing requirements, service expectations, and future needs. </p> <p> Provide customers with accurate information regarding available laboratory services, testing parameters, sample requirements, turnaround times, and commercial terms, in coordination with the relevant teams. </p> <p> Proactively follow up with customers to ensure satisfaction and identify opportunities for additional business. </p> <p> Respond promptly and professionally to customer inquiries and coordinate internally </p> <p> Market Intelligence and Business Opportunity Analysis </p> <p> Monitor market trends, regulatory developments, customer requirements, and developments within the laboratory-testing sector. </p> <p> Gather information on competitor services, testing capabilities, pricing trends, turnaround times, and market positioning. </p> <p> Identify gaps between AIS's existing laboratory services and market requirements. </p> <p> Identify promising customer segments, industries, testing requirements, and market opportunities for future development. </p> <p> Recommend potential areas of business expansion to the Business Development Manager. </p> <p> Provide market and customer intelligence to support laboratory development and business-planning decisions. </p> <p> Commercial Proposals and Opportunity Management </p> <p> Internal Coordination </p> <p> Work closely with the Business Development Manager, Chemistry Lab Lead, Microbiology Lab Lead, Business Operations, Quality, Finance, and other relevant functions. </p> <p> Coordinate customer requirements with laboratory and operational teams to support effective service delivery. </p> <p> Communicate major customer requirements, anticipated sample volumes, new opportunities, and business priorities to relevant internal stakeholders. </p> <p> Participate in customer, commercial, laboratory, and business-planning meetings as required. </p> <p> Provide laboratory teams with customer and market feedback that may support service improvement and development of new capabilities. </p> <p> Escalate significant customer, commercial, or business risks to the Business Development Manager. </p> <p> Business Performance and Reporting </p> <p> Maintain updated records of business-development activities, customer visits, opportunities, quotations, and conversions. </p> <p> Prepare periodic reports on pipeline status, customer activities, new business opportunities, proposed parameters, and market developments. </p> <p> Monitor assigned business-development and revenue targets.</p> <p> </p><p><strong>Desired Candidate Profile</strong></p><p style="font-size: 11px;"><span style="font-size: 11px;">University Degree in Food Technology or a similar field</span></p><p style="font-size: 11px;">A master s in marketing will be an added advantage</p><p style="font-size: 11px;">Experience: (Years and nature of experience)</p><p style="font-size: 11px;">Minimum 5 years of experience in a similar role in a third-party testing laboratory.</p><p style="font-size: 11px;">Special Skills &amp; Knowledge</p><p style="font-size: 11px;">Good understanding of food science and food technology.</p><p style="font-size: 11px;">Thorough working knowledge of Chemistry and Microbiology laboratory testing services and commonly required testing parameters.</p><p style="font-size: 11px;">Understanding of the commercial application of laboratory parameters within the food and related sectors.</p><p style="font-size: 11px;">General understanding of laboratory workflows, sample requirements, testing processes, and turnaround times.</p><p style="font-size: 11px;">General awareness of ISO/IEC 17025 and laboratory accreditation requirements.</p><p style="font-size: 11px;">Understanding of relevant food regulatory and customer testing requirements.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>WHAT WILL I ACTUALLY BE DOING?&nbsp;</p><br><p>The overarching Service Style at voco is based around the concept of hosting. Hosting is an intuitive, appealing and positive concept the embodies the voco brand and service experience. It’s all about thinking and taking care of others, being thoughtful to their needs and ensuring they’re always happy, relaxed and comfortable. If there’s on thing we know, it’s that a great Host is at the heart of every great stay. That’s why all our staff play the role of Host for our guests at voco. Everyone is empowered to take responsibility for making sure things are done well, and everyone is proud to deliver Reliably Different experience. </p><br><p>Regarding the role and responsibilities, you will need to perform the followings: </p><br><p>As the Food &amp; Beverage Manager at the upcoming voco Muscat Al Mouj, you will spearhead all F&amp;B operations across restaurants, bars, room service, and banquets. Your mission is to ensure operational excellence, deliver exceptional guest experiences, and drive financial performance. As a pre-opening team member, your creativity and leadership will shape our food &amp; beverage culture from launch day. </p><br><ul><li>Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints making sure you maintain a high level of guest satisfaction.&nbsp;</li><li>Analyze guest insights to identify and meet customer expectations and build on guest loyalty.&nbsp;</li><li>Regularly communicate with guests to ensure expectations are met.&nbsp;</li><li>Direct everyday activity, plan and assign work ensuring you always have the right staffing numbers.&nbsp;</li><li>Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues.&nbsp;</li><li>Drive a great working environment for teams to thrive - linking up departments to create sense of one team.&nbsp;</li><li>Promote teamwork and quality service through daily communication and coordination with other departments.&nbsp;</li><li>Manage hotel food and beverage marketing programs and participate in and maintain system-wide food and beverage marketing programs and promotions.&nbsp;</li><li>Keep an eye on competitor activity / industry innovation. Review and approve menu design and concepts with the Executive Chef.</li><li>Handle food and beverage inventory procedures.</li><li>Help prepare the hotel’s annual budget and the setting of departmental goals.&nbsp;</li><li>Monitor budget and control expenses with a focus on food, beverage, and labor costs.&nbsp;</li><li>Identify additional sales opportunities to enhance revenue.&nbsp;</li><li>Drive promotions that deliver great dining experiences for guests at a good value</li><li>Receiving and posting cash correctly.</li></ul><p>WHAT ARE THE REQUIREMNTS AND KEY COMPETENCIES?</p><br><ul><li>University / College degree holder in&nbsp;Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major.</li><li>3-4 years’ experience in a similar position or a related field with a proven record of accomplishment or success.</li><li>Excellent written and spoken communication skills in English and Arabic with other languages preferred.</li><li>Experience in a 5-star hotel/resort international chain is essential.</li><li>Able to handle stressful situations, work in a fast-paced environment and prioritize well.</li><li>High level of energy, work ethics and drive to achieve operational and business goals.</li><li>Strong leadership, team building, interpersonal and communication skills.</li><li>Strong analytical, problem solving and organizational skills.</li><li>Display a positive attitude and strong work ethic.</li><li><span><span>An eye for detail and a focus on quality standards.</span></span></li></ul><p><span><span>HOW DO I DELIVER THIS?</span></span></p><br><p><span><span>The idea of a Host in a hotel in itself is not unusual. The idea that Everyone’s a Host is unique. It conveys a sense that everyone at the hotel takes responsibility, is empowered to and proud to deliver a Reliably Different experience. Our Service Style is delivered by letting our Thoughtful, Unstuffy, and Charming voco personality shine through, by demonstrating our three Service Behaviours (Be Thoughtful, Be Natural, and Make It Memorable). Here’s how to Host a guest the voco way.</span></span></p><br><p><span><span><strong>Be Thoughtful </strong>– We pride ourselves on delivering the important things that our guests need and value consistently – every day, every stay. We’re Hosts our guests can always count on.</span></span></p><br><p><span><span><strong>Be Natura</strong>l – We’re genuine, natural Hosts – always friendly, relaxed and charming. We get to know our guests and build a personal rapport, putting them at their ease throughout their stay.</span></span></p><br><p><span><span><strong>Make It Memorable</strong> – We’re Hosts who share our local knowledge and personal recommendation to help guests get the most from their stay. We look for ways to surprise and delight our guests, indulging them with little acts of kindness that make their stay memorable.</span></span></p><br><p><span><span>The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or requirements / qualifications of the job.</span></span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Certified as a Top Employer for the UAE, Qatar, KSA, and Oman, KONE is dedicated to creating a better world of work and demonstrates this through excellent people practices.</p><br><br><p>We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team, putting our people first, and creating a workplace that nurtures collaboration, diversity, growth, and well-being.</p><br><br><p><b>Roles &amp; Responsibilities:</b></p><br><br><p><b>Site supervision:</b><br>• Accountable for safety, quality, and productivity during installation and handovers, and for raising and actioning corrective actions to any detected non-conformities.<br>• Responsible for the use of correct KONE installation methods and tools by the installation team, and for proper risk assessment for parts of the installation where the KONE method is not feasible.<br>• Responsible for proactive site preparations, site readiness, customer deliverables to KONE, site visits, and audits, including resolution of non-conformities with the customer (supported by the Project Manager as needed)<br>• Responsible for verifying the site execution plan and field cost management as part of the pre-delivery review, assuming site execution responsibility, and thereafter, installation activities and handovers.<br>• Responsible for maintaining realistic MS 3c (material delivery to site) throughout the S-plan, and for confirming S-plan milestones 3 – 5z.<br>• Active support to the Project Manager and the Project Admin for the verification of payment status according to the S-plan concept and contract terms<br>• Responsible for planning and organizing installation activities, site storage and logistics, and needed resources and tools.<br>• Requests materials to site (MS 3x), confirms arrival of KONE materials to site (MS 3c), receives other materials and services at the site, and performs Goods Receipt.<br>• Performs handover to installation team (KONE and subcontractors), clarifying the scope of work, completion date, and other necessary customer milestone dates, as well as target installation hours for own KONE fitters.<br>• Organizes continuous huddles with the installation team to empower them and proactively prevent interruptions, ensure smooth, continual flow of work on site, with a focus on efficiency and waste reduction.<br>• Achieves targets for variation sales and change orders during installation, ensures costs attributable to others are claimed and collected.<br>• Verifies quality of installation and ensures the scope of work is completed. Is accountable for the final testing of the equipment and for closing any raised items (tester, customer, or third-party inspector, as applicable). Completes a successful handover to maintenance.<br>• Responsible for quality claims/feedback, time sheet approvals, installation documentation, reporting of installation progress, status, cost accumulation, risks, and managing schedule and other changes.<br>• Responsible for the management of environmental aspects of the installation (waste and hazardous material handling).<br><b>Customer Relationship Management:</b><br>• Acts as the primary contact for the customer regarding site management, proactively communicating and using related tools.<br>• Ensures customer satisfaction with proactive and timely communication, professional installation process, as well as safety and quality of installation.<br><b>People, leadership, and subcontractor relations:</b><br>• Responsible for verifying that installers, testers, and other contractors on site are trained, certified, competent, and capable of performing each installation task.<br>• Accountable for site operatives’ safety, motivation, and well-being.<br>• Responsible for identifying Installation operative training needs and communicating these to respective line managers, HR, installation subcontracting companies, and procurement.<br>• Responsible for managing and developing the performance of the team and individuals.<br>• Responsible for developing and maintaining a proactive and professional relationship with subcontractors’ installation team and ensuring they meet their commitments.<br><b>Continual improvement:</b><br>• Responsible for following and continually improving standard ways of working according to LEAN principles.<br>• Motivates and empowers the installation team to identify waste and make improvements, with a focus on teamwork and collaboration.<br>• Supports and coaches the installation team to improve their standard ways of working.<br>• Continually identifies and shares opportunities, root causes, and improvement ideas with the team and other collaborators, applying lean tools (Go &amp; See, retrospectives, improvement sessions).<br>• Promotes success stories of team improvements, recognizing and rewarding efforts to drive continuous improvement.</p><br><br><p><b>Are you the one?</b></p><br><ul><li>Bachelor’s Degree in Engineering</li><li>Minimum&nbsp;3 years of Elevators &amp; Escalators experience with a proven track record in a similar role</li><li>Strong leadership skills and the ability to manage teams on-site</li><li>Customer-centric with excellent communication skills</li><li>Excellent health and safety knowledge is essential for this role.</li><li>Good English and Arabic language skills are a must.</li></ul><p><i>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.</i></p><br><p>Read more on <span><i><u>https://kone.com/global/en/careers.html</u></i></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Developing and Maintaining Budgets<br>• Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.<br>• Maintains a positive cost management index for kitchen and restaurant operations.<br>• Utilizes budgets to understand financial objectives.<br>Leading Food and Beverage Team<br>• Manages the Food and Beverage departments (not catering sales).<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Oversees all culinary, restaurant, beverage and room service operations.<br>• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.<br>• Provides excellent customer service to all employees.<br>• Responds quickly and proactively to employee's concerns.<br>• Provides a learning atmosphere with a focus on continuous improvement.<br>• Provides proactive coaching and counseling to team members.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Monitors and maintains the productivity level of employees.<br>• Develops specific goals and plans to prioritize, organize, and accomplish work.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.<br>Ensuring Exceptional Customer Service<br>• Provides excellent customer service.<br>• Responds quickly and proactively to guest's concerns.<br>• Understands the brand's service culture.<br>• Drives alignment of all employees, team leaders and managers to the brand's service culture.<br>• Sets service expectations for all guests internally and externally.<br>• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.<br>• Verifies all banquet functions are up to standard and exceed guest's expectations.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Conducts performance reviews in a timely manner.<br>• Promotes both Guarantee of Fair Treatment and Open Door policies.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.<br>Additional Responsibilities<br>• Complies with all corporate accounting procedures.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Drives effective departmental communication and information systems through logs, department meetings and property meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p><strong>Senior Road Freight Operations Coordinator</strong></p><br><br> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p><em>Who ever said ‘‘the sky is the limit’’ never spoke to you! Because for you it’s the beginning</em> <strong>DHL Global Forwarding</strong> has an opening for <strong>Senior Road Freight Operations Coordinator </strong><strong>in</strong> <strong>Muscat, Oman</strong><strong>.</strong></p><br><br> <p>Join us in connecting people and improving lives!</p><br><br> <p><strong>In this Senior Road Freight Operations Coordinator position </strong></p><br><br> <p><strong>Operational Management</strong></p><br><br> <ul> <li>Coordinate and monitor end-to-end road freight operations for domestic and international shipments.</li> <li>Ensure timely allocation of transport resources and effective route planning.</li> <li>Manage transportation activities from order receipt through final delivery.</li> <li>Monitor shipment status and proactively resolve operational issues, delays, and service disruptions.</li> <li>Ensure compliance with customer requirements, transport regulations, and company standards.</li> <li>Collaborate closely with the Sales team to manage RFQs (Requests for Quotation), participate in e-bidding activities, develop competitive pricing strategies, and secure profitable business opportunities</li> <li>Maintain high levels of operational efficiency, productivity, and service quality.</li> </ul> <p><strong>Carrier &amp; Vendor Management</strong></p><br><br> <ul> <li>Coordinate with transport vendors and subcontractors to ensure vehicle availability and service reliability.</li> <li>Monitor carrier performance against agreed KPIs.</li> <li>Support contract implementation and rate compliance.</li> <li>Assist in onboarding and evaluating transport providers.</li> </ul> <p><strong>Customer Service &amp; Stakeholder Management</strong></p><br><br> <ul> <li>Act as the primary operational contact for key customers.</li> <li>Provide timely shipment updates and solutions to customer inquiries.</li> <li>Handle escalations professionally and ensure customer satisfaction.</li> <li>Work closely with commercial teams to support business growth and customer retention.</li> </ul> <p><strong>Performance &amp; Reporting</strong></p><br><br> <ul> <li>Prepare daily, weekly, and monthly operational reports.</li> <li>Analyze transportation performance indicators, including:<ul> <li>On-Time Delivery (OTD)</li> <li>Vehicle Utilization</li> <li>Cost per Shipment</li> <li>Carrier Performance</li> <li>Claims and Exceptions</li> </ul></li> <li>Identify trends and recommend corrective actions to improve efficiency and profitability.</li> </ul> <p><strong>Compliance &amp; Safety</strong></p><br><br> <ul> <li>Ensure adherence to transport regulations, customs requirements, and company policies.</li> <li>Monitor driver and vehicle compliance documentation.</li> <li>Support health, safety, and security initiatives.</li> <li>Maintain accurate operational records and documentation.</li> </ul> <p><strong>Continuous Improvement</strong></p><br><br> <ul> <li>Identify process improvement opportunities and implement operational efficiencies.</li> <li>Participate in digitalization and automation projects.</li> <li>Support implementation of new operational procedures and best practices.</li> <li>Train and mentor junior operations coordinators.</li> </ul> <p><strong>Key Accountabilities</strong></p><br><br> <ul> <li>Service excellence and customer satisfaction.</li> <li>Operational efficiency and cost control.</li> <li>On-time delivery performance.</li> <li>Vendor management and capacity optimization.</li> <li>Compliance with legal and company requirements.</li> <li>Accurate and timely reporting.</li> </ul> <p><strong>Now, here is what we need from you!</strong></p><br><br> <p><strong>Education</strong></p><br><br> <ul> <li>Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or related field.</li> <li>Professional certifications in Logistics or Supply Chain Management are advantageous.</li> </ul> <p><strong>Experience</strong></p><br><br> <ul> <li>5-8 years of experience in road freight transportation or logistics operations.</li> <li>Minimum 2-3 years in a senior operational coordination role.</li> <li>Proven experience in domestic transportation operations, with strong knowledge of local transportation regulations and compliance requirements, in addition to cross-border transportation activities</li> <li>Comprehensive understanding of local and cross-border transportation markets, including market trends, pricing strategies, commercial management, and customer requirements. Experience in developing competitive transport solutions and managing rate negotiations is essential.</li> <li>Knowledge of customs procedures and multi-model operations.</li> </ul> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect &amp; Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Developing and Maintaining Budgets<br>• Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.<br>• Maintains a positive cost management index for kitchen and restaurant operations.<br>• Utilizes budgets to understand financial objectives.<br>Leading Food and Beverage Team<br>• Manages the Food and Beverage departments (not catering sales).<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Oversees all culinary, restaurant, beverage and room service operations.<br>• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.<br>• Provides excellent customer service to all employees.<br>• Responds quickly and proactively to employee's concerns.<br>• Provides a learning atmosphere with a focus on continuous improvement.<br>• Provides proactive coaching and counseling to team members.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Monitors and maintains the productivity level of employees.<br>• Develops specific goals and plans to prioritize, organize, and accomplish work.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.<br>Ensuring Exceptional Customer Service<br>• Provides excellent customer service.<br>• Responds quickly and proactively to guest's concerns.<br>• Understands the brand's service culture.<br>• Drives alignment of all employees, team leaders and managers to the brand's service culture.<br>• Sets service expectations for all guests internally and externally.<br>• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.<br>• Verifies all banquet functions are up to standard and exceed guest's expectations.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Conducts performance reviews in a timely manner.<br>• Promotes both Guarantee of Fair Treatment and Open Door policies.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.<br>Additional Responsibilities<br>• Complies with all corporate accounting procedures.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Drives effective departmental communication and information systems through logs, department meetings and property meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.<br>OR<br>• 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Security Operations<br>• Assists in the development and implementation of emergency procedures.<br>• Recommends follow-up action for security breaches.<br>• Conducts investigation of all losses of property assets and refers to proper management for disposition.<br>• Deploys security staff to effectively monitor and protect property assets.<br>• Complies with all Corporate Security safety and security management guidelines and procedures.<br>• Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.<br>• Conducts periodic patrols of entire property and parking areas.<br>• Recognizes success across areas of responsibility.<br>• Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.<br>• Implements action plans to monitor and control risk.<br>• Keeps abreast of local criminal activity as it may impact property.<br>• Maintains required reports and documentation regarding patrols of property and parking areas.<br>• Inspects all security equipment and ensures it is fully functioning.<br>• Provides means for obtaining necessary medical attention on a timely basis.<br>• Conducts hourly employee performance appraisals according to Standard Operating Procedures.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Maintains first aid and CPR certifications required for Security officers.<br>• Implements local authority requirement for security and safety.<br>Leading Security Teams<br>• Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.<br>• Celebrates successes by publicly recognizing the contributions of team members.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>Providing and Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Meets quality standards and customer expectations on a daily basis.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>Conducting Human Resources Activities<br>• Assists in minimizing cost of accident claims through aggressive claims management.<br>• Brings issues to the attention of Human Resources as necessary.<br>• Strives to improve service performance.<br>• Administers property policies fairly and consistently.<br>Additional Responsibilities<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Develops and maintains a working relationship with local law enforcement authorities.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Provides guidance in setting health and safety policies and standards.<br>• Coordinates with Event Sales for VIP escort and media control for large events.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.<br>OR<br>• 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Security Operations<br>• Assists in the development and implementation of emergency procedures.<br>• Recommends follow-up action for security breaches.<br>• Conducts investigation of all losses of property assets and refers to proper management for disposition.<br>• Deploys security staff to effectively monitor and protect property assets.<br>• Complies with all Corporate Security safety and security management guidelines and procedures.<br>• Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.<br>• Conducts periodic patrols of entire property and parking areas.<br>• Recognizes success across areas of responsibility.<br>• Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.<br>• Implements action plans to monitor and control risk.<br>• Keeps abreast of local criminal activity as it may impact property.<br>• Maintains required reports and documentation regarding patrols of property and parking areas.<br>• Inspects all security equipment and ensures it is fully functioning.<br>• Provides means for obtaining necessary medical attention on a timely basis.<br>• Conducts hourly employee performance appraisals according to Standard Operating Procedures.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Maintains first aid and CPR certifications required for Security officers.<br>• Implements local authority requirement for security and safety.<br>Leading Security Teams<br>• Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.<br>• Celebrates successes by publicly recognizing the contributions of team members.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>Providing and Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Meets quality standards and customer expectations on a daily basis.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>Conducting Human Resources Activities<br>• Assists in minimizing cost of accident claims through aggressive claims management.<br>• Brings issues to the attention of Human Resources as necessary.<br>• Strives to improve service performance.<br>• Administers property policies fairly and consistently.<br>Additional Responsibilities<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Develops and maintains a working relationship with local law enforcement authorities.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Provides guidance in setting health and safety policies and standards.<br>• Coordinates with Event Sales for VIP escort and media control for large events.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Career Area:</b></p><br><br>Operations<br><p><b>Job Description:</b></p><br><br><p><b><span>Your Work Shapes the World at Caterpillar Inc. </span></b></p><br><br><br><p>When you join Caterpillar, you're&nbsp;joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't&nbsp;just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.</p><br><br><br><p><b>About Us</b></p><br><br><p>The Caterpillar Oil &amp; Gas and Marine Division has a diverse and global portfolio encompassing the brands Cat, MaK and SPM. Over 2500 employees in 25 countries deliver excellence in manufacturing, sales, services and operations to our customers.</p><br><br><p>The products and services of our business units Cat Oil &amp; Gas, SPM Oil &amp; Gas and Marine include engines, transmissions, pumps, flow iron, pressure control, carbon capture as well as systems integration and digital.</p><br><br><p><b>About the Role</b></p><br><br><p>We are seeking an experienced and highly motivated <b>Field Service Representative</b> to support our customers across the upstream oil &amp; gas sector. The successful candidate will be responsible for the installation, maintenance, troubleshooting, and repair of Wellhead &amp; Pressure Control equipment while ensuring the highest standards of safety, quality, and customer service.</p><br><br><p>This role requires a hands-on technical professional with strong field experience, excellent problem-solving abilities, and a customer-focused approach.</p><br><br><p><b>Key Responsibilities</b></p><br><br><ul><li>Install, commission, troubleshoot, maintain, and repair Wellhead &amp; Pressure Control equipment.</li><li>Perform pressure testing activities in accordance with API standards and manufacturer recommendations.</li><li>Diagnose equipment failures and implement corrective actions to minimize downtime.</li><li>Support well completion activities, including installation of wellheads and Christmas Trees.</li><li>Install, service, and remove hydraulic and pneumatic actuators.</li><li>Monitor well and annulus pressures and identify potential operational concerns.</li><li>Inspect equipment, identify missing or damaged components, and coordinate replacements.</li><li>Provide technical support and equipment orientation to customers.</li><li>Advise customers on correct installation, operation, and maintenance procedures.</li><li>Complete accurate service reports and documentation following field activities.</li><li>Maintain strong working relationships with customers and internal stakeholders.</li><li>Support business development efforts by identifying opportunities to enhance customer value and service delivery.</li><li>Ensure compliance with all safety, quality, and environmental procedures.</li></ul><br><p><b>Minimum Requirements</b></p><br><br><ul><li>Diploma or Degree in Mechanical Engineering, Petroleum Engineering, or a related technical discipline.</li><li>Minimum 5 years of experience in a similar role, within the upstream oil &amp; gas industry.</li><li>Demonstrated experience working with Wellhead &amp; Pressure Control Equipment.</li><li>Hands-on experience with Wellheads, X-mas Trees, Valves, Actuators, Flowlines, Specialty connections and piping systems.</li><li>Proven experience conducting pressure testing activities in accordance with API standards.</li><li>Strong understanding of annulus bleed systems and pressure monitoring processes.</li><li>Experience troubleshooting and repairing oilfield equipment in the field.</li><li>Valid driver's license and willingness to travel extensively to customer sites.</li></ul><br><p><b>Skills You Will Have</b></p><br><br><p><b>Customer Focus:</b> Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.</p><br><br><p><b>Industry &amp; Product Knowledge:</b> Knowledge of the organization's industry group, component product groups, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.</p><br><br><p><b>Decision Making and Critical Thinking:</b> Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyse situations and reach productive decisions based on informed judgment.</p><br><br><p><b>Relationship Management:</b> Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.</p><br><br><p><b>Business Development:</b> Knowledge of business development tools, techniques, and approaches; ability to explore and develop potential areas of business growth for the organization.</p><br><br><p><b>Value Selling:</b> Knowledge of the principles and practices for selling products, technology, and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.</p><br><br><br><p><b>Additional information</b></p><br><br><ul><li>Fluency in English is required; proficiency in Arabic will be an advantage.</li><li>This role operates on a 20-days-on, 20-days-off rotational work schedule.</li></ul><br><p><b>What We Offer</b></p><br><br><p>From day one, you’re set up to thrive at Caterpillar: onboarding support, strong mentorship, global exposure, competitive compensation, work‑life balance, and long‑term career growth in a Fortune 100 company.</p><br><br><p>You power our success, and we are committed to empowering yours.</p><br><br><p><i>Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.</i></p><br><br><br><p><b>NB: The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined. Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.</b></p><br><br><p><b>We value authenticity and encourage candidates to submit original, personally crafted responses throughout our hiring process. Use of AI-generated content may disadvantage your application.</b></p><br><br><br><p><b>About Caterpillar&nbsp;</b></p><br><br><p>Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Caterpillar does business on every continent, principally operating through three primary segments – Construction Industries, Resource Industries and Energy &amp; Transportation – and providing financing and related services through our Financial Products segment</p><br><br><br><br><br><br><br><br><br><p><b>Posting Dates:</b></p><br><br><br><br><p><span>Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply</span></p><br><br><br><p>Not ready to apply? Join our Talent Community.</p><br><br><br><br> </div>

<p><h4>Job summary<\/h4>\n<p>Assists the director of security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and standard operating procedures.<\/p>\n\n<h4>Candidate profile<\/h4>\n<p><strong>Education and experience<\/strong><\/p>\n<ul>\n<li>High school diploma or GED; 3 years experience in the security\/loss prevention or related professional area.<\/li>\n<li>OR<\/li>\n<li>2-year degree from an accredited university in criminal justice or related major; 1 year experience in the security\/loss prevention or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n<p><strong>Managing security operations<\/strong><\/p>\n<ul>\n<li>Assists in the development and implementation of emergency procedures.<\/li>\n<li>Recommends follow-up action for security breaches.<\/li>\n<li>Conducts investigation of all losses of property assets and refers to proper management for disposition.<\/li>\n<li>Deploys security staff to effectively monitor and protect property assets.<\/li>\n<li>Complies with all corporate security safety and security management guidelines and procedures.<\/li>\n<li>Completes proper documentation and reports all employee accident and general liability incidents to claims reporting service.<\/li>\n<li>Conducts periodic patrols of entire property and parking areas.<\/li>\n<li>Recognizes success across areas of responsibility.<\/li>\n<li>Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<\/li>\n<li>Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.<\/li>\n<li>Implements action plans to monitor and control risk.<\/li>\n<li>Keeps abreast of local criminal activity as it may impact property.<\/li>\n<li>Maintains required reports and documentation regarding patrols of property and parking areas.<\/li>\n<li>Inspects all security equipment and ensures it is fully functioning.<\/li>\n<li>Provides means for obtaining necessary medical attention on a timely basis.<\/li>\n<li>Conducts hourly employee performance appraisals according to standard operating procedures.<\/li>\n<li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<\/li>\n<li>Completes disciplinary procedures and documentation according to standard and local operating procedures (SOPs and LSOPs) and supports the peer review process.<\/li>\n<li>Maintains first aid and CPR certifications required for security officers.<\/li>\n<li>Implements local authority requirement for security and safety.<\/li>\n<\/ul>\n\n<p><strong>Leading security teams<\/strong><\/p>\n<ul>\n<li>Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.<\/li>\n<li>Celebrates successes by publicly recognizing the contributions of team members.<\/li>\n<li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<\/li>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<li>Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<\/li>\n<li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<\/li>\n<li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<\/li>\n<li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n<\/ul>\n\n<p><strong>Providing and ensuring exceptional customer service<\/strong><\/p>\n<ul>\n<li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<\/li>\n<li>Empowers employees to provide excellent customer service.<\/li>\n<li>Meets quality standards and customer expectations on a daily basis.<\/li>\n<li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n<\/ul>\n\n<p><strong>Conducting human resources activities<\/strong><\/p>\n<ul>\n<li>Assists in minimizing cost of accident claims through aggressive claims management.<\/li>\n<li>Brings issues to the attention of human resources as necessary.<\/li>\n<li>Strives to improve service performance.<\/li>\n<li>Administers property policies fairly and consistently.<\/li>\n<\/ul>\n\n<p><strong>Additional responsibilities<\/strong><\/p>\n<ul>\n<li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n<li>Develops and maintains a working relationship with local law enforcement authorities.<\/li>\n<li>Informs and\/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<\/li>\n<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.<\/li>\n<li>Provides guidance in setting health and safety policies and standards.<\/li>\n<li>Coordinates with event sales for VIP escort and media control for large events.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>At Courtyard, we\u2019re passionate about better serving the needs of travelers everywhere. It\u2019s what inspired us to create the first hotel designed specifically for business travelers, and it\u2019s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We\u2019re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve \u2013 all while having fun.<\/p>\n\n<p>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>

<p><h4>Job summary<\/h4>\n<p>Assists the director of security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and standard operating procedures.<\/p>\n\n<h4>Candidate profile<\/h4>\n<p><strong>Education and experience<\/strong><\/p>\n<ul>\n<li>High school diploma or GED; 3 years experience in the security\/loss prevention or related professional area.<\/li>\n<li>OR<\/li>\n<li>2-year degree from an accredited university in criminal justice or related major; 1 year experience in the security\/loss prevention or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n\n<p><strong>Managing security operations<\/strong><\/p>\n<ul>\n<li>Assists in the development and implementation of emergency procedures.<\/li>\n<li>Recommends follow-up action for security breaches.<\/li>\n<li>Conducts investigation of all losses of property assets and refers to proper management for disposition.<\/li>\n<li>Deploys security staff to effectively monitor and protect property assets.<\/li>\n<li>Complies with all corporate security safety and security management guidelines and procedures.<\/li>\n<li>Completes proper documentation and reports all employee accident and general liability incidents to claims reporting service.<\/li>\n<li>Conducts periodic patrols of entire property and parking areas.<\/li>\n<li>Recognizes success across areas of responsibility.<\/li>\n<li>Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<\/li>\n<li>Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.<\/li>\n<li>Implements action plans to monitor and control risk.<\/li>\n<li>Keeps abreast of local criminal activity as it may impact property.<\/li>\n<li>Maintains required reports and documentation regarding patrols of property and parking areas.<\/li>\n<li>Inspects all security equipment and ensures it is fully functioning.<\/li>\n<li>Provides means for obtaining necessary medical attention on a timely basis.<\/li>\n<li>Conducts hourly employee performance appraisals according to standard operating procedures.<\/li>\n<li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<\/li>\n<li>Completes disciplinary procedures and documentation according to standard and local operating procedures (SOPs and LSOPs) and supports the peer review process.<\/li>\n<li>Maintains first aid and CPR certifications required for security officers.<\/li>\n<li>Implements local authority requirement for security and safety.<\/li>\n<\/ul>\n\n<p><strong>Leading security teams<\/strong><\/p>\n<ul>\n<li>Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.<\/li>\n<li>Celebrates successes by publicly recognizing the contributions of team members.<\/li>\n<li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<\/li>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<li>Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<\/li>\n<li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<\/li>\n<li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<\/li>\n<li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n<\/ul>\n\n<p><strong>Providing and ensuring exceptional customer service<\/strong><\/p>\n<ul>\n<li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<\/li>\n<li>Empowers employees to provide excellent customer service.<\/li>\n<li>Meets quality standards and customer expectations on a daily basis.<\/li>\n<li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n<\/ul>\n\n<p><strong>Conducting human resources activities<\/strong><\/p>\n<ul>\n<li>Assists in minimizing cost of accident claims through aggressive claims management.<\/li>\n<li>Brings issues to the attention of human resources as necessary.<\/li>\n<li>Strives to improve service performance.<\/li>\n<li>Administers property policies fairly and consistently.<\/li>\n<\/ul>\n\n<p><strong>Additional responsibilities<\/strong><\/p>\n<ul>\n<li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n<li>Develops and maintains a working relationship with local law enforcement authorities.<\/li>\n<li>Informs and\/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<\/li>\n<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.<\/li>\n<li>Provides guidance in setting health and safety policies and standards.<\/li>\n<li>Coordinates with event sales for VIP escort and media control for large events.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>At Courtyard, we\u2019re passionate about better serving the needs of travelers everywhere. It\u2019s what inspired us to create the first hotel designed specifically for business travelers, and it\u2019s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We\u2019re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve \u2013 all while having fun.<\/p>\n\n<p>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>

<p><h4>Job summary<\/h4>\n<p>Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.<\/p>\n\n<h4>Candidate profile<\/h4>\n<p><strong>Education and experience<\/strong><\/p>\n<ul>\n<li>High school diploma or GED; 3 years experience in the security\/loss prevention or related professional area.<\/li>\n<li>OR<\/li>\n<li>2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security\/loss prevention or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n\n<p><strong>Managing security operations<\/strong><\/p>\n<ul>\n<li>Assists in the development and implementation of emergency procedures.<\/li>\n<li>Recommends follow-up action for security breaches.<\/li>\n<li>Conducts investigation of all losses of property assets and refers to proper management for disposition.<\/li>\n<li>Deploys security staff to effectively monitor and protect property assets.<\/li>\n<li>Complies with all Corporate Security safety and security management guidelines and procedures.<\/li>\n<li>Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.<\/li>\n<li>Conducts periodic patrols of entire property and parking areas.<\/li>\n<li>Recognizes success across areas of responsibility.<\/li>\n<li>Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<\/li>\n<li>Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.<\/li>\n<li>Implements action plans to monitor and control risk.<\/li>\n<li>Keeps abreast of local criminal activity as it may impact property.<\/li>\n<li>Maintains required reports and documentation regarding patrols of property and parking areas.<\/li>\n<li>Inspects all security equipment and ensures it is fully functioning.<\/li>\n<li>Provides means for obtaining necessary medical attention on a timely basis.<\/li>\n<li>Conducts hourly employee performance appraisals according to Standard Operating Procedures.<\/li>\n<li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<\/li>\n<li>Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<\/li>\n<li>Maintains first aid and CPR certifications required for Security officers.<\/li>\n<li>Implements local authority requirement for security and safety.<\/li>\n<\/ul>\n\n<p><strong>Leading security teams<\/strong><\/p>\n<ul>\n<li>Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.<\/li>\n<li>Celebrates successes by publicly recognizing the contributions of team members.<\/li>\n<li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<\/li>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<li>Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<\/li>\n<li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<\/li>\n<li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<\/li>\n<li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n<\/ul>\n\n<p><strong>Providing and ensuring exceptional customer service<\/strong><\/p>\n<ul>\n<li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<\/li>\n<li>Empowers employees to provide excellent customer service.<\/li>\n<li>Meets quality standards and customer expectations on a daily basis.<\/li>\n<li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n<\/ul>\n\n<p><strong>Conducting human resources activities<\/strong><\/p>\n<ul>\n<li>Assists in minimizing cost of accident claims through aggressive claims management.<\/li>\n<li>Brings issues to the attention of Human Resources as necessary.<\/li>\n<li>Strives to improve service performance.<\/li>\n<li>Administers property policies fairly and consistently.<\/li>\n<\/ul>\n\n<p><strong>Additional responsibilities<\/strong><\/p>\n<ul>\n<li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n<li>Develops and maintains a working relationship with local law enforcement authorities.<\/li>\n<li>Informs and\/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<\/li>\n<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.<\/li>\n<li>Provides guidance in setting health and safety policies and standards.<\/li>\n<li>Coordinates with Event Sales for VIP escort and media control for large events.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>At Courtyard, we\u2019re passionate about better serving the needs of travelers everywhere. It\u2019s what inspired us to create the first hotel designed specifically for business travelers, and it\u2019s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We\u2019re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve \u2013 all while having fun.<\/p>\n\n<p>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.</p><br><br><p>At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.</p><br><br><p>AI Fearlessly.</p><br><p><b>POSITION OVERVIEW</b></p><br><p>The Strategic Account Manager (SAM) with <b>[Saudi Arabia]</b> will focus on proactively selling Trend Micro products and services into Major Enterprise Accounts. The Major Account Manager will drive to meet and exceed quota by engaging customers directly, leveraging and partnering with resellers and Global System Integrators.</p><br><p><b>PRIMARY RESPONSIBILITIES</b></p><br><ul><li>Act as the account lead for assigned accounts based on the Client Value Proposition</li><li>Work closely with clients to identify needs, planned initiatives, business directions, and act as trusted adviser and advocate on best practices and solutions to address the clients’ IT and Cybersecurity goals and objectives</li><li>Provide back up and support to client teams where required</li><li>Recognized as the go-to person internally on the own client portfolio</li><li>Partner internally with cross-functional teams – such as Technical, Regional Account Managers, Marketing – to understand customer goals and key performance metrics</li><li>Pro-actively engage and drive opportunities with respective enterprise customers</li><li>Develop and manage a reliable forecast and ensure disciplined use of Trend Micro sales forecasting, account plans and customer relationship tools</li><li>Maintain sound knowledge of the industry, trends and the competitive posture of Trend Micro and other industry leaders regarding software product offerings and support services</li></ul><p><b>SECONDARY RESPONSIBILITIES</b></p><br><ul><li>Participate in industry conferences, trade shows and seminars, as required</li><li>Participate in the planning and execution of programs designed to promote Trend Micro’s activities</li><li>Document and regularly maintain all relevant information in Salesforce</li></ul><p><b>EXPERIENCE</b></p><br><ul><li>5+ years’ experience in Account Management in Information Technology / Security solutions companies</li><li>Experience of with in Oil &amp; Gas, Government, BFSI, Commercial market sectors</li><li>Ability to effectively engage at the C level</li><li>Working knowledge and experience in selling key cybersecurity, networking and IT products and solutions, as well as knowledge of top competitive solutions in the market</li><li>Strong knowledge of Virtualization and cloud-based solutions preferred</li><li>Pattern of quantifiable success in large account management and selling strategies</li><li>Bachelor's Degree in Engineering, IT or Management with equivalent work experience preferred</li></ul><p>Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.</p><br><p><span><span>#LI-Onsite</span></span></p><br><p><span><span>#LI-NA1</span></span></p><br><p><span>We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Oman </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p style="text-align:justify;"><b><span>Job Purpose:</span></b><span>The <span>General Manager - Country Operations</span> is the single accountable leader for all manufacturing and delivery operations within the country, responsible for one or more sites and owning the full Order-to-Cash (OTC) execution spine from order intake through to revenue recognition. The role carries full P&amp;L accountability and disciplinary leadership of all in-country functions — Operations, Supply Chain, QHSE, Project Management, Planning, and Support — ensuring each site operates in full compliance with FPI standards and applicable local regulations, with particular emphasis on Health, Safety and Environment.</span></p> <p style="text-align:justify;"><span>The job holder drives operational efficiency, optimises plant output, and embeds a culture of continuous improvement and high standards across all sites in line with business requirements. Commercial authority — including pricing, bid approval, and terms — rests with the global Commercial function; the <span>General Manager - Country Operations</span> is accountable for translating confirmed orders into on-time, on-cost, on-quality delivery and converting backlog into revenue.</span></p> <p style="text-align:justify;"><b><span>Job Dimension:</span></b><b><span>&nbsp;</span></b></p> <ul> <li style="text-align:justify;"><span>P&amp;L Ownership: Full country P&amp;L: revenue recognition from order conversion, COGS, manufacturing cost, and country-level SG&amp;A.</span></li> <li style="text-align:justify;"><span>CAPEX Authority: Develop and steward site CapEx plans in line with global Engineering/Manufacturing standards; subject to COO approval thresholds.</span></li> <li style="text-align:justify;"><span>Cost Control: Conversion cost, operational SG&amp;A, and working capital efficiency within the country.</span></li> </ul> <p style="text-align:justify;"><b><span>Key Accountabilities:</span></b></p> <p style="text-align:justify;"><b><span>Order to Cash Delivery:</span></b></p> <ul> <li style="text-align:justify;"><b><span>&nbsp;</span></b><span>Own execution of all confirmed orders from handover by Commercial/Bids through to product delivery and revenue recognition.</span></li> <li style="text-align:justify;"><span>Ensure project milestones, delivery schedules, and quality release gates are met.</span></li> <li style="text-align:justify;"><span>Drive backlog conversion discipline: eliminate bottlenecks, resolve escalations, maintain customer schedule commitments.</span></li> <li style="text-align:justify;"><span>Serve as primary operational interface to the customer post-order.</span></li> <li style="text-align:justify;"><span>Coordinate with Project Management, Planning, Supply Chain, and Manufacturing to maintain one aligned delivery plan per order.</span></li> </ul> <p style="text-align:justify;"><b><span>Manufacturing &amp; Operations:</span></b></p> <ul> <li style="text-align:justify;"><span>Accountable for plant operations across all in-country sites: production output, OEE, conversion cost, and resource utilisation.</span></li> <li style="text-align:justify;"><span>Ensure production meets agreed quality, efficiency, and delivery standards.</span></li> <li style="text-align:justify;"><span>Oversee preventive and corrective maintenance to minimise downtime.</span></li> <li style="text-align:justify;"><span>Drive Right-First-Time (RFT) performance.</span></li> <li style="text-align:justify;"><span>Implement continuous improvement programmes; embed 5S, standard work, and problem-solving in daily management.</span></li> </ul> <p style="text-align:justify;"><b><span>Planning &amp; SOP:</span></b></p> <ul> <li style="text-align:justify;"><span>Own the in-country S&amp;OP process: baseline scheduling, capacity planning, and shopfloor sequencing aligned to the global planning framework.</span></li> <li style="text-align:justify;"><span>Ensure one integrated plan drives manufacturing, supply chain, and delivery commitments.</span></li> <li style="text-align:justify;"><span>Escalate capacity constraints or supply risks to the COO with proposed corrective actions.</span><b></b></li> </ul> <p style="text-align:justify;"><b><span>Supply Chain:</span></b></p> <ul> <li style="text-align:justify;"><span>Accountable for in-country procurement execution, inbound logistics, and warehousing in line with global Supply Chain standards.</span></li> <li style="text-align:justify;"><span>Accountable for outbound delivery and logistics performance.</span></li> <li style="text-align:justify;"><span>Work with the global Supply Chain function on procurement governance, supplier performance, and inventory control.</span></li> </ul> <p style="text-align:justify;"><b><span>P&amp;L and Financial Performance:</span></b></p> <ul> <li style="text-align:justify;"><span>Own the country P&amp;L: revenue from order conversion, manufacturing cost, and country SG&amp;A.</span></li> <li style="text-align:justify;"><span>Ensure budget targets are met; define corrective action plans where performance is behind budget.</span></li> <li style="text-align:justify;"><span>Develop CapEx plans for each site.</span></li> <li style="text-align:justify;"><span>Identify and implement cost-saving initiatives.</span></li> <li style="text-align:justify;"><span>Provide timely, accurate financial reporting to COO and CFO/FP&amp;A.</span><b></b></li> </ul> <p style="text-align:justify;"><b><span>Country Leadership &amp; Alignment:</span></b></p> <ul> <li style="text-align:justify;"><span>Hold disciplinary leadership of all in-country teams: Operations, Supply Chain, Planning, QHSE, Project Management, Engineering support, P&amp;C, Finance, and shared-service interfaces.</span></li> <li style="text-align:justify;"><span>Ensure cross-functional alignment within the country.</span></li> <li style="text-align:justify;"><span>Lead local sales teams operationally; commercial authority remains with the global Commercial function.</span></li> <li style="text-align:justify;"><span>Represent FPI as the senior operational leader with regulators, clients (post-order), contractors, and labour councils.</span><b></b></li> </ul> <p style="text-align:justify;"><b><span>Quality:</span></b><b><span>&nbsp;</span></b></p> <ul> <li style="text-align:justify;"><span>Ensure all products delivered from in-country sites meet FPI quality standards and customer specifications.</span></li> <li style="text-align:justify;"><span>Drive Right-First-Time (RFT) performance and non-conformance (NCM) reduction across all sites.</span></li> <li style="text-align:justify;"><span>Embed quality governance and structured problem-solving in daily line management.</span></li> <li style="text-align:justify;"><span>Ensure customer complaints are responded to promptly with root cause analysis and verified corrective actions.</span></li> <li style="text-align:justify;"><span>Work closely with the Group Quality Director, who holds independent governance authority and direct escalation rights to the COO.</span></li> </ul> <p style="text-align:justify;"><b><span>Continuous Improvement:</span></b></p> <ul> <li style="text-align:justify;"><span>Implement Lean daily management, standard work, and structured problem-solving across all in-country sites.</span></li> <li style="text-align:justify;"><span>Act as the local enabler of digital, AI, and automation initiatives in line with the global Operational Excellence agenda.</span></li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <ul> <li style="text-align:justify;"><span>Ensure continuous improvement activities are clearly defined and actively tracked.</span><b></b></li> </ul> <p style="text-align:justify;"><b><span>Health, Safety and Environment:</span></b></p> <ul> <li style="text-align:justify;"><span>The <span>General Manager - Country Operations</span> is personally accountable for the health, safety, and environmental performance of all sites under their leadership — this is a non-delegable responsibility.</span></li> <li style="text-align:justify;"><span>Visible HSSE leadership is expected at all times: on the shopfloor, in daily management, and in every decision that touches people, plant, or environment.</span></li> <li style="text-align:justify;"><span>Ensure all sites operate in full compliance with FPI HSSE standards, local regulations, and applicable legal obligations.</span></li> <li style="text-align:justify;"><span>Drive a proactive safety culture: zero tolerance for unsafe acts or conditions, with immediate escalation and corrective action.</span></li> <li style="text-align:justify;"><span>Conduct and actively participate in site safety walks, risk assessments, toolbox talks, and HSSE audits.</span></li> <li style="text-align:justify;"><span>Ensure all incidents, near-misses, and unsafe conditions are reported promptly, investigated rigorously, and closed with verified corrective actions.</span></li> <li style="text-align:justify;"><span>Embed HSSE performance in daily line management — not as a separate parallel function.</span></li> <li style="text-align:justify;"><span>Work closely with the Group HSSE &amp; Sustainability Director, who holds independent governance authority and direct escalation rights to the COO.</span></li> </ul> <p style="text-align:justify;"><b><span>Span of Communication:</span></b></p> <p style="text-align:justify;"><b><span>Internal:</span></b></p> <ul> <li style="text-align:justify;"><span>COO – primary reporting line (or Operations MENA Director in MENA region)</span></li> <li style="text-align:justify;"><span>Global Commercial – order handover, customer commitments, revenue recognition</span></li> <li style="text-align:justify;"><span>Global Supply Chain – procurement governance, inbound/outbound logistics standards</span></li> <li style="text-align:justify;"><span>Global Engineering / Manufacturing Technology – process standards, machinery, CapEx</span></li> <li style="text-align:justify;"><span>Group HSSE &amp; Sustainability Director – HSSE standards, audits, independent escalation</span></li> <li style="text-align:justify;"><span>Group Quality Director – QMS, audits, NCR governance, independent escalation</span></li> <li style="text-align:justify;"><span>Global P&amp;C – people policies, grading, performance systems, talent acquisition</span></li> <li style="text-align:justify;"><span>CFO / FP&amp;A – financial reporting, budget, and treasury interfaces</span></li> <li style="text-align:justify;"><span></span></li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Cold Email Specialist (Deliverability, Client Success &amp; Campaign Operations) – Remote Position Type: Full-Time, Remote Working Hours: Flexible, with overlap during U.<br>S. business hours About the Role At Pavago, one of our clients is hiring a highly execution-focused Cold Email Specialist to own client campaign performance, deliverability, retention, and operational execution within a fast-growing startup environment.<br> This is not a passive account management role.<br> You’ll be responsible for the full lifecycle of outbound cold email campaigns—from inbox placement and deliverability to campaign optimization, client communication, and long-term retention.<br> You’ll work closely with the founder, outreach team, developers, and operations to ensure campaigns perform, clients stay successful, and delivery standards continue to scale.<br> If you understand cold email beyond basic outreach—including infrastructure, warm-up, deliverability, inbox health, copy performance, and campaign optimization—this role is a strong fit.<br> What You’ll Own Client Campaign Ownership Manage a portfolio of 20–30 active client accounts.<br> Serve as the primary point of contact for campaign performance and communication.<br> Lead client check-ins and performance reviews.<br> Manage expectations and provide proactive campaign updates.<br> Build long-term client relationships.<br> Identify risks early and proactively reduce churn.<br> Cold Email Campaign Performance Diagnose and optimize underperforming campaigns.<br> Troubleshoot: Deliverability issues Inbox placement Domain reputation Spam issues List quality Low reply rates Optimize: Subject lines Messaging Sequences Personalization Quality-check campaigns before launch.<br> Continuously improve campaign performance through testing and optimization.<br> Deliverability &amp; Infrastructure Manage and optimize: Warm-up systems Inbox reputation Sending domains DNS configuration SPF DKIM DMARC Monitor inbox placement and sender health.<br> Troubleshoot technical campaign issues independently.<br> Collaborate with technical teams to improve outbound infrastructure and automation.<br> Copywriting &amp; Campaign Optimization Write and refine outbound cold email copy.<br> Improve: Open rates Reply rates Positive response rates Test messaging variations using campaign performance data.<br> Balance personalization with scalable outreach.<br> Process Improvement &amp; Operations Build and maintain campaign documentation and SOPs.<br> Improve operational workflows and delivery processes.<br> Track: SLAs Client health Campaign performance Operational metrics Help build scalable systems as the company grows.<br> Cross-Functional Collaboration Work closely with: Developers Infrastructure teams Outreach specialists Leadership Coordinate campaign execution and issue resolution.<br> Report directly to the founder on: Campaign performance Client risks Retention Operational improvements What Success Looks Like Clients remain satisfied and renew their services.<br> Campaigns maintain strong inbox placement and deliverability.<br> Reply rates and conversion rates improve consistently.<br> Campaigns launch accurately and on time.<br> Operational workflows remain organized and scalable.<br> Technical and client issues are resolved proactively.<br> What Makes You a Strong Fit You take ownership instead of waiting for direction.<br> You thrive in startup environments with evolving systems.<br> You understand that deliverability is just as important as messaging.<br> You’re equally comfortable solving technical and client-facing challenges.<br> You communicate confidently with founders and executives.<br> You focus on outcomes, execution, and continuous improvement.<br> Required Experience &amp; Skills Experience Experience working in: Cold email agencies Lead generation companies Outbound sales organizations Startup operations Strong expertise in: Cold email strategy Deliverability Inbox placement Warm-up systems Outbound infrastructure Strong outbound copywriting skills.<br> Experience troubleshooting: Spam issues Domain reputation Low-performing campaigns Technical understanding of: APIs Automations Workflows Outbound systems Daily experience using: ChatGPT Claude AI-powered automation workflows Strong client communication and relationship management skills.<br> Comfortable working independently in fast-paced environments.<br> Nice to Have Experience using: Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Familiarity with: Zapier Make Webhooks Automation platforms Experience scaling outbound systems for startups or agencies.<br> SaaS or lead generation industry experience.<br> Tech Stack Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Zapier Make ChatGPT Claude What a Typical Day Looks Like Review campaign dashboards and inbox health.<br> Troubleshoot deliverability and reply-rate issues.<br> Optimize copy, targeting, and sequencing.<br> Meet with clients to review campaign performance.<br> Coordinate with outreach and technical teams.<br> Launch and quality-check new campaigns.<br> Monitor domain reputation and warm-up systems.<br> Update SOPs and operational documentation.<br> In short: You’ll own the technical performance, operational execution, and client success of outbound cold email campaigns while helping scale reliable systems that generate consistent results.<br> Key Metrics for Success (KPIs) Client retention and churn reduction.<br> Inbox placement and deliverability rates.<br> Campaign reply and conversion rates.<br> Client satisfaction and relationship health.<br> SLA adherence and operational consistency.<br> Overall improvement in client campaign performance.<br> Why This Role Stands Out High ownership with direct impact on client success.<br> Close collaboration with founders and technical teams.<br> Blend of: Deliverability Campaign operations Client success Outbound strategy Copywriting Opportunity to build scalable outbound systems.<br> Fast-paced startup environment with long-term growth opportunities.<br> Career progression into: Client Success Manager Outbound Operations Lead Deliverability Specialist Growth Operations Manager Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Founder Interview Offer &amp; Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience managing cold email campaigns, and explain how you’ve improved deliverability, inbox placement, campaign performance, and client retention.<br> You’ll also have the chance to demonstrate your knowledge of outbound infrastructure, warm-up systems, copy optimization, and the AI tools you use to improve operational efficiency.<br> Your video will be reviewed by the hiring team before moving to the founder interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about cold email, understand deliverability inside and out, and enjoy owning client outcomes from campaign launch through long-term success, we’d love to hear from you.<br> Apply today and help build high-performing outbound systems that drive measurable business growth.<br></span> </div>

<p>Role Overview: Revenue Operations is a newly established team within the Customer department. The Revenue Operations team will be a champion for the customer and will play a key role in day-of-departure operations. The Revenue Operations team will support flight disruptions, flight schedule changes, and cancellations to ensure passengers are supported and are rebooked to minimize any impact. This role requires high level coordination with various teams such as IOCC, Ground Operations, Contact Centre, Sales, and any other team concerned to facilitate any situation of irregular operations (IROPS). In addition, this role includes but is not limited to supporting other functions within the commercial department such as Call Centre Support operations, Recovering Online Error booking transactions and assisting with Customer Care complaints.</p><p>Key Responsibilities:</p><ul><li>Monitor flight disruptions information from IOCC/Network Planning and proactively coordinate with the department concerned to reduce the disruptions on the affected passengers.</li><li>Push flight status communication with passengers regarding delays, cancellations, via SMS/email/WhatsApp, and/or any other form of communication available.</li><li>Coordinate with the airport and/or call center team to process passenger rebooking s, cancellations, and refunds.</li><li>Maintain accurate records of passenger handling during disruptions for audits, compensation claims, and reporting.</li><li>Utilize airline systems (Radixx, iPort, Tamima, Zoho etc.) to manage the assigned tasks.</li><li>Support other commercial functions such as Call Centre &amp; Customer Care with tasks such as (Online Errors, Refunds, INAD Bookings, Outstation Airport Support, Processing complaints).</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Ability to work under pressure and manage stressful situations with professionalism. Ability to problem-solve Able to work independently with minimal supervision Excellent communication skills verbal and written. Proficiency with airline passenger service systems (Radixx, iPort, etc.) Ability to work 24/7 shifts including weekends and public holidays. Academic certification is an advantage.</p>

<p>To execute and manage the digital marketing activities of Al Madina Azarqa across all owned, earned, and paid digital channels. The Digital Marketing Specialist is responsible for the day-to-day operation of social media platforms, digital advertising campaigns, website content, email marketing, and performance analytics, ensuring consistent, on-brand, and data-driven delivery in line with plans approved by the Director of Marketing and Communications. The role requires a technically proficient and creatively minded digital marketer who can manage multiple channels simultaneously, analyse performance data, and translate insights into actionable optimisations that drive audience growth, engagement, and lead generation.</p><p>KEY ACCOUNTABILITIES AND RESPONSIBILITIES</p><p>Social Media Management</p><p>Manage the day-to-day operation of all organisational social media accounts including Instagram, Facebook, LinkedIn, X (Twitter), Snapchat, TikTok, and YouTube, in line with the approved content calendar and brand guidelines. Execute the monthly content calendar, coordinating with designers, copywriters, and content creators to ensure timely publishing of high-quality, on-brand posts across all platforms. Write, review, and schedule social media copy in Arabic and English, ensuring accuracy, tone of voice consistency, and cultural appropriateness for the Omani audience. Monitor community engagement across all platforms daily, responding to comments, messages, and mentions in a timely, professional, and brand-appropriate manner. Track social media performance metrics including reach, impressions, engagement rate, follower growth, and link clicks, compiling weekly and monthly performance summaries. Stay current with platform algorithm updates, new features, content formats, and digital trends, applying relevant innovations to maintain competitive content performance.</p><p>Paid Digital Advertising</p><p>Execute approved paid digital advertising campaigns across platforms including Meta (Facebook &amp; Instagram), Google (Search, Display &amp; YouTube), Snapchat, TikTok, and LinkedIn. Set up, configure, and monitor ad campaigns including audience targeting, budget allocation, bidding strategies, creative scheduling, and placement selection in line with approved media plans. Monitor paid campaign performance daily, tracking key metrics such as impressions, clicks, CTR, CPC, CPL, ROAS, and conversion rates, and flagging underperformance. Implement data-driven optimisations to active campaigns including audience refinement, creative refreshes, bid adjustments, and budget reallocation to maximise campaign efficiency. Liaise with media buying agencies on a day-to-day basis, reviewing deliverables, tracking placements, and confirming that campaign execution aligns with approved plans and briefs. Track and reconcile digital advertising spend against approved budgets, maintaining accurate records and submitting periodic expenditure reports.</p><p>Website &amp; Content Management</p><p>Maintain and regularly update the organisation s website, ensuring all content is current, accurate, well-structured, and aligned with brand guidelines and SEO best practices. Coordinate with designers, copywriters, and technical teams to publish new pages, project updates, news articles, landing pages, and campaign-related content as directed by the Director of Marketing and Communications. Monitor website performance using Google Analytics and other tools, tracking sessions, traffic sources, bounce rates, time on page, and conversion events, and preparing regular reports. Execute on-page SEO activities including meta tag optimisation, keyword integration, internal linking, and image alt text to improve organic search visibility. Support the setup and monitoring of campaign landing pages, ensuring tracking pixels, UTM parameters, and conversion events are correctly implemented and functioning. Identify and report website technical issues, broken links, or content gaps to the relevant team or agency for prompt resolution.</p><p>Content Production Coordination</p><p>Coordinate the production of digital content including photography, videography, motion graphics, reels, stories, and static visuals, briefing suppliers and reviewing deliverables against brand standards. Prepare detailed creative briefs for designers, videographers, and content creators, clearly communicating objectives, messaging, format requirements, and deadlines. Review all digital content produced by internal teams and external suppliers, checking for brand compliance, quality, accuracy, and platform suitability before publication or submission for approval. Manage the digital asset library, maintaining an organised and accessible repository of approved images, videos, templates, and brand assets for team use. Coordinate influencer content deliverables, reviewing posts, stories, and reels against agreed briefs, ensuring brand alignment and timely publication as per influencer agreements. Support the development of Arabic and English digital copy for campaigns, social media, email, and website content, ensuring bilingual consistency across all channels.</p><p>Email Marketing &amp; CRM</p><p>Execute email marketing campaigns including newsletters, product announcements, event invitations, and lead nurture sequences using the approved email marketing platform. Build and manage email lists, maintaining accurate segmentation by audience type, interest, and stage of engagement in coordination with the sales and CRM teams. Design, write, and schedule email communications in Arabic and English, ensuring content is relevant, visually consistent with brand guidelines, and optimised for deliverability and open rates. Monitor email campaign performance metrics including open rate, click-through rate, unsubscribe rate, and conversion, compiling reports and recommending optimisations. Maintain the accuracy and hygiene of the email database, coordinating list updates, suppressions, and compliance with applicable data privacy requirements.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>MINIMUM QUALIFICATIONS &amp; EXPERIENCE</p><p>Education: Bachelor's degree in marketing, Digital Marketing, Communications, Business Administration, or a related field. A professional digital marketing certification (e.g. Google Ads, Meta Blueprint, HubSpot, CIM Digital, or equivalent) is highly desirable.</p><p>Experience: Minimum 4 years of hands-on experience in digital marketing, with demonstrated proficiency across social media management, paid advertising, and website content. Proven experience managing multi-platform paid digital campaigns (Meta, Google, Snapchat, TikTok, LinkedIn) with measurable performance outcomes. Demonstrated experience in content coordination, including briefing designers and videographers and reviewing creative deliverables. Experience using email marketing platforms (e.g. Mailchimp, HubSpot, Salesforce Marketing Cloud, or equivalent) is an advantage. Experience working with digital or creative agencies, managing briefs and tracking deliverables on a day-to-day basis. Industry background in mixed-use developments, real estate, hospitality, tourism, or related sectors is highly preferred.</p><p>Skills &amp; Knowledge: Full professional fluency in Arabic and English (reading, writing, and speaking) is mandatory; strong bilingual digital copywriting skills are essential. Advanced proficiency in social media platforms and their native management and analytics tools (Meta Business Suite, LinkedIn Campaign Manager, Snapchat Ads Manager, TikTok Ads Manager, Google Ads). Solid understanding of SEO principles, paid search, display advertising, and performance marketing fundamentals. Proficiency in Google Analytics (GA4) and the ability to interpret web and campaign data and translate findings into recommendations. Good working knowledge of content management systems (CMS) for website updates; familiarity with WordPress or similar platforms is an advantage. Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook); familiarity with design tools such as Canva or Adobe Creative Suite is an advantage. Strong organisational skills and the ability to manage multiple campaigns, channels, and deadlines simultaneously with a high level of accuracy. Data-literate, with the ability to read performance metrics, identify patterns, and present findings clearly to non-technical stakeholders. Creative, detail-oriented, and proactive, with a genuine interest in digital trends, emerging platforms, and content innovation.</p>