Embedded Systems Engineer Jobs in Oman
1816 Jobs Found
<p>Lead and manage the team and activities for IT Operations at OQ8, under delegated authority from VP, IDS & Facility as owner of IT Operations standards & solutions for OQ8, through: </p><p>Lead the Help Desk and End User Support </p><p>Lead the IT Service Management </p><p>Lead the IT Infrastructure & Cloud </p><p>Lead IT Back office & Demand </p><p>Lead SAP support services </p><p>The position will act in accordance with the OQ8 s Mission, Vision, Values & Strategies, as well as, policies, guidelines and standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives. Main Accountabilities:</p><p>Manage day-to-day IT operation services </p><p>Ensure that transitioned services have been developed to meet Operational and Service Level Requirements </p><p>Monitor, measure, report and review current performance of services and components in the enterprise IDS environment and ensure IDS capacity meets business needs </p><p>Maintain a single source of consistent information on all IDS services delivered to the business Units / functions (active and dormant services) </p><p>Plan, direct and coordinate operations of the Service Desk and End User Support for OQ8 </p><p>Assess and evaluate change requests and ensure proposed changes are implemented with minimum disruption of services being delivered </p><p>Plan and oversee the successful roll-out of IDS service changes into the live environment </p><p>Ensure Configuration Items are identified, accounted, reported, verified and audited. </p><p>Manage and support live application & database technical environment on a day-to-day basis </p><p>Implementation, operational management and ownership of all technical security areas </p><p>Enforce information security procedures & compliance across IT systems & services </p><p>Ensure that practices and procedures are in place to recover technology infrastructure in the event of a disaster </p><p>Oversee the successful roll-out of IT operations projects </p><p>Manage service providers and monitor SLA compliance to ensure effective service delivery and timely resolution of operational issues. </p><p>Prepare and present regular IDS performance reports covering service levels, incidents, capacity, risks, and improvement actions. </p><p>Manage IDS demand, portfolio planning, and technology roadmap execution in alignment with business priorities and enterprise architecture. </p><p>Oversee IDS back-office operations, budget management, procurement, contracts, and financial governance. </p><p>Oversaw daily SAP operations, addressing system issues promptly to minimize business disruption </p><p>Lead and govern SAP support services to ensure reliable, secure and business-aligned service delivery. </p><p>Key interactions </p><p>Internal: all OQ8 Functions </p><p>External: Staffing specialized Contractors, Vendors & Suppliers Notable working conditions: office-based environment with intensive computer screen use and occasional visits to operational sites.</p><p><strong>Desired Candidate Profile</strong></p><p>Education requirements Bachelor s degree in IT, computer science, Engineering or relent field. Background and experience Competencies and skills </p><p>14 years of relevant experience </p><p>Experience in IT Operations (systems analysis, networks, Data Centre, IPT, MS, platforms, tools and technologies relevant to infrastructure development inclusive of 5 years experience in a similar IT environment within a large industrial organization, preferably in the Oil and Gas industry) </p><p>Experience of leading cross functional teams delivering IT service and managing IT service </p><p>Experience of working with multiple third-party vendors </p><p>Preferred certifications: Industry certification in IT infrastructure (e.g. CCNP, AWS, CompTIA, DCDC, MCSE, etc.), IT Service Management (e.g. ITIL, etc.) </p><p>Proven experience in managing SAP application support, IT service delivery, demand management, project portfolios, and vendor-managed services. </p><p>Strong experience in budgeting, procurement, contract management, and governance within a complex enterprise environment. </p><p>Exposure to SAP S/4HANA, SAP SuccessFactors, SAP Fiori, SAP BTP/CPI, and enterprise application ecosystems is highly desirable. </p><p>Soft & Leadership: </p><p>People Leadership / People Management </p><p>Effective communication and interpersonal skills </p><p>A highly analytical and strategic thinker </p><p>Ability to manage and direct activities of others in a multi-project environment </p><p>Ability to build, maintain and extend relationships across the organization </p><p>A strong entrepreneurial flair and commercial acumen </p><p>Ability to perform business and process analysis </p><p>Understanding and experience in administration of large scale networks </p><p>Excellent problem-solving, Analytical and organisational skills </p><p>Technical: </p><p>Proficiency in M/S Office. </p><p>Projects management </p><p>QA / QC Knowledge. </p><p>Contract Administration (Development / Review). </p><p>Structured System Analysis, System Design </p><p>HP networks, Cisco networks. </p><p>Strong knowledge of Data Centre & advanced technical infrastructure skills </p><p>Excellent Project management skills </p><p>Working knowledge of best practices in information technology management and ability to work to a high degree of accuracy </p><p>SAP AMS Vendor Management & SLA Governance </p><p>Budget Planning, Financial Control & Cost Management </p><p>Procurement, Contract & Commercial Management </p><p>Demand Management & Portfolio Governance </p>
<p><h4>Description</h4>
<p>The opportunity</p>
<p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. We are hiring an IT Operations Officer to own the corporate IT environment: end-user devices, productivity systems, identity management, IT support, and corporate cybersecurity hygiene.</p>
<p>This role covers corporate IT only. Production technology systems sit separately with the technology leadership team.</p>
<h4>What the role covers</h4>
<ul>
<li>Procurement, configuration, and lifecycle management of laptops, peripherals, and mobile devices; maintaining the device inventory and asset register</li>
<li>Administering the productivity suite (M365 or equivalent) including mailboxes, file storage, collaboration tools, and licensing</li>
<li>Identity and access management: account provisioning, role-based access, multi-factor authentication, and the joiner-mover-leaver process</li>
<li>First-line IT support for staff: incident triage, resolution, and escalation to the outsourced managed service provider where needed</li>
<li>Applying cybersecurity policy to corporate systems: email security, endpoint protection, patching, and security awareness training</li>
<li>Managing corporate IT vendor relationships, service contracts, and the IT contract register</li>
</ul>
<h4>Requirements</h4>
<p>Who we are looking for</p>
<ul>
<li>At least five years in an IT operations, IT administration, or end-user computing role</li>
<li>Demonstrated experience administering M365 or equivalent productivity suites</li>
<li>Working knowledge of identity management, MDM, and endpoint security</li>
<li>Fluent in English; working Arabic preferred</li>
<li>Microsoft, CompTIA, or equivalent certifications are an advantage</li>
<li>Familiarity with cybersecurity frameworks (NIST, ISO 27001) and prior experience in a small-firm or regulated environment is also advantageous</li>
</ul>
<h4>What this is</h4>
<p>This is a founding-team role. The corporate IT environment is being built now, and the person in this role will set it up properly from the start. If you are self-sufficient, security-conscious, and want to own your environment rather than operate within one someone else built, this is worth a conversation.</p></p><p></p>
<p><h4>Description</h4>
<p>The opportunity</p>
<p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. We are hiring an IT Operations Officer to own the corporate IT environment: end-user devices, productivity systems, identity management, IT support, and corporate cybersecurity hygiene.</p>
<p>This role covers corporate IT only. Production technology systems sit separately with the technology leadership team.</p>
<h4>What the role covers</h4>
<ul>
<li>Procurement, configuration, and lifecycle management of laptops, peripherals, and mobile devices; maintaining the device inventory and asset register</li>
<li>Administering the productivity suite (M365 or equivalent) including mailboxes, file storage, collaboration tools, and licensing</li>
<li>Identity and access management: account provisioning, role-based access, multi-factor authentication, and the joiner-mover-leaver process</li>
<li>First-line IT support for staff: incident triage, resolution, and escalation to the outsourced managed service provider where needed</li>
<li>Applying cybersecurity policy to corporate systems: email security, endpoint protection, patching, and security awareness training</li>
<li>Managing corporate IT vendor relationships, service contracts, and the IT contract register</li>
</ul>
<h4>Requirements</h4>
<p>Who we are looking for</p>
<ul>
<li>At least five years in an IT operations, IT administration, or end-user computing role</li>
<li>Demonstrated experience administering M365 or equivalent productivity suites</li>
<li>Working knowledge of identity management, MDM, and endpoint security</li>
<li>Fluent in English; working Arabic preferred</li>
<li>Microsoft, CompTIA, or equivalent certifications are an advantage</li>
<li>Familiarity with cybersecurity frameworks (NIST, ISO 27001) and prior experience in a small-firm or regulated environment is also advantageous</li>
</ul>
<h4>What this is</h4>
<p>This is a founding-team role. The corporate IT environment is being built now, and the person in this role will set it up properly from the start. If you are self-sufficient, security-conscious, and want to own your environment rather than operate within one someone else built, this is worth a conversation.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To lead the day-to-day activities of the general ledger accounting of ADC such as controlling and organizing the staff, maintaining GL master and trial balances, accounting and reconciliation of all accruals, etc. in order to ensure they are reported on time, with high accuracy, in accordance with accounting standards, ADC’s accounting policies and procedures, regulatory requirements and any other relevant accounting principles and practices. KEY ACCOUNTABILITIES: Description Supervision of Subordinates Organise and supervise the activities and work of subordinates to ensure that all work in general ledger accounting is carried out in an efficient manner which is consistent with operating policies and procedures. Provide on-the-job training and constructive feedback to subordinates to support their overall development. Accounting General Ledger Control all general ledger accounts including GL master, trial balances, foreign currency position, inter-accounts, GL rejected transactions and work in progress to ensure matching of total debits and credits. Monitor opening, closing and reconciliation of general ledger accounts to substantiate and ensure that account balances are correct and complete. Oversee and ensure that all accounting entries are posted to the correct account, are conducted in a timely manner and are accurate to facilitate good accounting practices. Plan and maintain ADC’s/DDC General Ledger structure to display efficiently the financial information and current balances in key functions. Ensure compliance with local taxation law and regulations Accounting System Oversee and manage the Computerized Accounting System’s opening/closing periods to ensure that all the transactions have been recorded timely, accurately and as per established standards Financial Reporting Manage and review the preparation of periodic ledger accounting and ensure that financial accounting transactions are accurately and properly reflected in the accounting books in accordance with accounting standards, ADC accounting policies and procedures, regulatory requirements, and any other relevant accounting principles and practices Reconciliation Lead the development and review of financial statements, management accounts, Balance Sheet reconciliation (including Bank Reconciliations), audit schedules related to GL, etc. on a regular basis to ensure that all payments and accounts are matched and reconciled regularly and to ensure an updated general ledger Prepare draft financial statements for ADC as standalone and consolidated Identify and highlight gaps in the reconciliation of bank statements to ensure corrective actions are taken on time Collaboration Liaise with the Internal and External Auditors in relation to reconciliation and general ledger compliance matters to ensure timely implementation of all audit recommendations related to compliance Collaborate and follow up on payroll related reconciliations with Pay Roll Officer, Accounting and HR Department to ensure that the payroll is maintained and modified on time Coordinate with AR, AP, Treasury and Fixed assets Section Heads for reconciliation to ensure a complete and accurate report is generated. Continuous Improvement Motivate subordinates and contribute to the identification of opportunities for continuous improvement of systems, processes and practices considering leading practices, improvement of processes and productivity improvement Policies, Systems, Processes & Procedures Implement approved finance departmental policies, processes and procedures, provide instructions to subordinates and monitor their adherence so that work is carried out in a controlled manner Quality, Health, Safety, & Environment Ensure compliance to all relevant quality, health, safety and environmental management procedures and controls in all general ledger accounting activities to guarantee employee safety, compliance, delivery of high-quality products/ service and a responsible environmental attitude QUALIFICATIONS, EXPERIENCE & SKILLS: Minimum Qualifications: Bachelor’s degree in commerce/ accounting or equivalent, with a relevant professional qualification (e.g. – CA/ACCA) Minimum Experience: 6 years of relevant experience in accounting or similar work. Skills Knowledge on General Accounting Practices and Procedures and fiscal management Understanding of the standards of a strong internal control structure and system Knowledge on computerized accounting packages and its relationships to other integrated systems Ability to interpret, apply and explain complex laws, codes, regulations and ordinances Analytical thinking skills Attention to detail</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor’s degree in commerce/ accounting or equivalent, with a relevant professional qualification (e.g. – CA/ACCA) Minimum Experience: 6 years of relevant experience in accounting or similar work. Skills Knowledge on General Accounting Practices and Procedures and fiscal management Understanding of the standards of a strong internal control structure and system Knowledge on computerized accounting packages and its relationships to other integrated systems Ability to interpret, apply and explain complex laws, codes, regulations and ordinances Analytical thinking skills Attention to detail</p><p></p></section>
<p>Lead electrical maintenance activities during the assigned shift. Supervise electrical technicians and coordinate daily maintenance activities. Perform and oversee preventive and corrective maintenance. Troubleshoot electrical equipment failures and minimize plant downtime. Maintain electrical systems including transformers, motors, MCCs, PCCs, and UPS systems. Support major and minor plant shutdown activities. Plan and monitor preventive maintenance activities through SAP. Ensure compliance with electrical safety standards and HIRA requirements. Coordinate maintenance activities with Operations and other departments.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in electrical engineering with minimum 10 years of relevant experience; OR Diploma in Electrical Engineering with minimum 15 years of relevant experience.</li><li>Strong experience in Electrical Maintenance within a Continuous Process Plant environment.</li><li>Experience with transformers, MCCs, PCCs, UPS systems, industrial motors, cranes, and lighting systems.</li><li>Strong preventive and breakdown maintenance experience.</li><li>Experience in plant shutdown activities.</li><li>Knowledge of SAP maintenance systems.</li><li>Previous team/shift leadership experience.</li><li>Strong troubleshooting and decision-making skills.</li><li>Good English communication skills.</li></ul>
<p>Lead electrical maintenance activities during the assigned shift. Supervise electrical technicians and coordinate daily maintenance activities. Perform and oversee preventive and corrective maintenance. Troubleshoot electrical equipment failures and minimize plant downtime. Maintain electrical systems including transformers, motors, MCCs, PCCs, and UPS systems. Support major and minor plant shutdown activities. Plan and monitor preventive maintenance activities through SAP. Ensure compliance with electrical safety standards and HIRA requirements. Coordinate maintenance activities with Operations and other departments</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in electrical engineering with minimum 10 years of relevant experience; OR Diploma in Electrical Engineering with minimum 15 years of relevant experience.</li><li>Strong experience in Electrical Maintenance within a Continuous Process Plant environment.</li><li>Experience with transformers, MCCs, PCCs, UPS systems, industrial motors, cranes, and lighting systems.</li><li>Strong preventive and breakdown maintenance experience.</li><li>Experience in plant shutdown activities.</li><li>Knowledge of SAP maintenance systems.</li><li>Previous team/shift leadership experience.</li><li>Strong troubleshooting and decision-making skills.</li><li>Good English communication skills.</li></ul>
<p><strong>INTRODUCTION TO GGGI</strong> The Global Green Growth Institute (GGGI) is a treaty-based international, inter-governmental organization dedicated to supporting and promoting strong, inclusive and sustainable economic growth in developing countries and emerging economies. To learn more please visit about GGGI web page. In the Sultanate of Oman, GGGI has partnered with the Government through the leadership of the Environment Authority (EA) to develop the "Accelerating Resilience and Innovation for Sustainable Ecosystems management" (ARISE) Program . The ARISE Program is a USD 100 million initiative spanning six years, designed to deliver climate action, ecosystem restoration, and economic growth through Nature-based Solutions (NbS) integrated into the Bioeconomy and Sustainable Special Economic Zones (SSEZs) . The program ultimately targets the restoration of 30,000 hectares of land, an estimated 750,000 tCO2e/year in greenhouse gas emission reductions, and the creation of over 1,000 green jobs. The implementation of the ARISE Program is structured around two phases. Phase 1 will cover 2 years, and Phase 2 will be over 4 years. The funding has been approved for Phase 1.</p><p><strong>POSITION SUMMARY</strong> Based in Salalah, in Dhofar Governorate, Oman, the Senior Program Assistant will provide essential administrative, logistical, and programmatic support to ensure the smooth day-to-day operation for the ARISE Program. Reporting directly to the ARISE Program Lead (Chief of Party), the Senior Program Assistant will be the backbone of the office, coordinating internal and external meetings, managing travel itineraries, processing documentation, and assisting the broader technical team in executing program activities effectively and efficiently.</p><p><strong>PURPOSE</strong></p><ul><li>Take responsibility for day-to-day administrative and logistical activities needed for the successful implementation of the ARISE Program in Salalah.</li><li>Provide comprehensive logistical support in the organization and delivery of program-related events, including the Program Steering Committee (PSC), Program Management Committee (PMC), regional workshops, training sessions, and high-level stakeholder meetings.</li><li>Ensure consistency and quality across technical documents, reports, and presentations.</li><li>Contribute to research, analysis, and stakeholder engagement across the public and private sectors.</li><li>Support internal reporting, monitoring, and knowledge management tasks</li><li>Perform administrative support including note-taking, agenda development, calendar updates, and the maintenance of an organized program filing system.</li></ul><p><strong>ENGAGEMENT</strong></p><ul><li>Reports directly to the Chief of Party - ARISE Program Lead and works closely with the broader technical team.</li><li>Collaborates actively with internal technical teams to ensure that workshops, training sessions, and meetings smooth delivery.</li><li>Coordinates with GGGI s Regional Office (RO-MENA) and HQ teams for administrative alignment, travel approvals, and general operational compliance.</li><li>Engages with Omani government stakeholders (e.g., Environment Authority, Dhofar Municipality) and local community partners to facilitate meeting arrangements, protocol, and correspondence.</li><li>Liaises with external vendors and service providers (e.g., hotels, travel agencies, event venues) to ensure smooth logistical support for program activities.</li><li>Represent the program in meetings, workshops, and calls as delegated, ensuring effective follow-up and timely documentation.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in environment, sustainable development, climate change, public policy and relevant subject, Advance degree is an advantage.</li><li>A minimum of 2 to 4 years of relevant professional experience in office administration, logistics, event coordination, or project support. Experience with international organizations, NGOs, or government agencies is a strong advantage.</li><li>Preferred at least 2 to 4 years of experience in climate change, sustainability data analysis, ESG reporting, policy implementation, program management or other fields relevant to this assignment.</li><li>Experience in day-to-day engagement with Government ministries and agencies. Specific experience with commercial banks is a distinct advantage.</li><li>Experience in organizing consultations, validation meetings, workshops, and capacity building events.</li><li>Experience in organizing and managing technical training and workshops.</li><li>Experience working in developing countries.</li><li>Good level of proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, MS Teams), and familiarity with Enterprise Resource Planning (ERP) systems is a plus.</li><li>Exceptional analytical, writing, and presentation skills in English are required.</li><li>Fluency in Arabic is an asset for this role and is highly desirable.</li><li>Ability to review, synthesize information and produce high quality reports.</li><li>Ability to absorb and understand technical information and relay it to others.</li><li>Detail-oriented striving for quality and consistency in all outputs and communications.</li><li>Output-oriented, demonstrating creativity, innovation, and an entrepreneurial drive.</li><li>Excellent communication (both written and oral) and facilitation skills.</li><li>Understand and actively support GGGI's mission, vision and values.</li><li>Promote an organizational culture of trust, transparency, respect and partnership.</li><li>Excel at problem solving, ask questions and seek support when needed, share easily information and knowledge with others both internally as externally.</li><li>Manage emotions and stress positively, build rapport and resolves conflict easily.</li><li>Strong ability to work independently and/or remotely, while maintaining productivity.</li><li>Be able to lead and manage a project independently, while knowing when to seek advice and liaise closely with the relevant GGGI structures.</li></ul>
<p>Perform preventive & corrective maintenance of Instrumentation and E&I systems . Calibrate, test and troubleshoot pressure, level, flow & temperature instruments . Troubleshoot PLC, SCADA, VFDs, sensors and encoders . Work with Siemens PLC, WEG VFD, Profibus, Profinet & Modbus . Maintain Fire & Gas systems and CO, SO & H detectors . Read P&IDs, wiring diagrams and instrument datasheets . Maintain maintenance/calibration records and follow HSE & PTW procedures .</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma in Instrumentation/E&I: 57 years experience OR ITI Electrician: 7 9 years E&I experience. Experience in Port, Plant, Oil & Gas, Refinery, Petrochemical or Heavy Industry . Strong hands-on experience in instrumentation maintenance, calibration & troubleshooting . Knowledge of PLC, SCADA, VFD and Fire & Gas systems . Port/Bulk Handling experience preferred . Good communication and problem-solving skills. Interested candidates can apply with their updated CV.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>About IDP</b> <br></span><p>IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.</p><br>
<p>Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.</p><br>
<p>Learn more at www.careers.idp.com</p><br><br><br><b>Role purpose</b> <br><p>The Education Counsellor is responsible for providing information, advice, support and processing of applications for international students seeking placement in education institutions in Oman By promoting IDP products and services directly to students the Education Counsellor is responsible for supporting the achievement of office / country sales performance targets. The counsellor will also provide support and referral for students with issues other than placement, ultimately ensuring the delivery of outstanding customer service.</p><br><br><br><b>Key accountabilities</b> <br>
<ol>
<li>
<ol>
<li>
<ol>
<li>Student Counselling</li>
<li>Delivering Results</li>
<li>Business Development</li>
<li>Customer Service</li>
<li>Client Relationships</li>
<li>Team Work</li>
<li>Communication</li>
</ol>
</li>
</ol>
</li>
</ol><br><br><b>Detailed Description</b> <br><ul>
<li>Counsel prospective students to identify appropriate study options including suitable courses and institutions.</li>
<li>Schedule and conduct phone discussions and office meetings to accurately convey course / program information whilst ensuring that each students’ needs are being met. This includes advising students with respect to admissions requirements, processes and qualification options.</li>
<li>Assist students in determining an appropriate shortlist of applications to submit, thereby ensuring effective use of counselling time.</li>
<li>Support the student through the admissions, visa and pre departure processes.</li>
<li>Develop and maintain strong relationships with students and their families to ensure that IDP is regarded as a highly professional and trusted service provider.</li>
<li>Maintain the highest level of integrity and ethics in every interaction with students and their families, clients and colleagues.</li>
<li>Deliver consistently outstanding service to ensure a high number of students are converted to the next stage of the student pipeline, ultimately submitting applications to education institutions and accepting the resulting offers.</li>
<li>Identify opportunities to generate leads and effectively leverage these opportunities. e.g. determine the prospective schools, universities, companies and scholarship bodies from where new leads can be derived and established effective relationships with them.</li>
<li>CRM system is used to support the end to end counselling process including the capture and follow up of all leads and opportunities to close sales.</li>
<li>Identify new business opportunities in consultation with the BUM</li>
<li>Maintain regular contact and activities with key accounts (schools, scholarship bodies)</li>
<li>Act with the highest level of accountability with students, clients and colleagues.</li>
<li>Respond to face to face enquiries and enquiries visa phone and email in a timely manner, with accurate and relevant information.</li>
<li>Process and submit applications to institutions, obtain offers and facilitate enrolments in a timely manner.</li>
</ul><br><br><b>Detailed Description</b> <br><ul>
<li>Build effective relationships with education institution staff to support timely application processing.</li>
<li>Assist students with on-arrival issues or and refer to appropriate agencies where necessary</li>
<li>Build strong relationships with network counsellors to enable ongoing support of students onshore.</li>
<li>Attend client briefings, workshops and visits to institutions to support the development of knowledge of institutions and establish relationships with key contacts.</li>
<li>Work with Business Unit / Operations Managers and institution representatives to developing strategies to effectively promote institutions.</li>
<li>Act with integrity and professionalism in all interactions with client representatives.</li>
<li>Support Business Unit Manager / Operations Manager / Marketing Teams in the organisation of major promotional events such as interview programs, in-house interview sessions and exhibitions, and other activities as required.</li>
<li>Provide input on marketing or promotional activities to encourage student numbers.</li>
<li>Promote IDP through activities such institution visits, seminars, exhibitions, student associations etc.</li>
<li>Assist in the identification of opportunities and threats within the local market.</li>
<li>Attend, lead and participate in office level meetings and activities to support sharing of information, knowledge and expertise for the benefit of the team as a whole.</li>
<li>Identify and leverage opportunities to increase cooperation, efficiency and operational effectiveness between IDP’s student placement and IELTS operations.</li>
<li>Follow up effectively with students and institutions to ensure enrolment activities are completed effectively.</li>
<li>Use full range of available communication channels including email, phone and CRM communication features such as SMS and tasks.</li>
<li>Effectively present relevant information to students, clients and other key stakeholders as required.</li>
<li>Provide regular updates to line manager to inform them of progress, challenges and / or support that may be required.</li>
</ul><br><br><b>Required experience</b> <br><ul>
<li>Educated to bachelor’s degree level or equivalent.</li>
<li>Fluent in English</li>
<li>Experience of working in a sales driven environment with a strong focus on achieving individual and team based targets.</li>
<li>Knowledge of education institutions, admission processes, immigration requirements and their international operations.</li>
<li>Outstanding communication skills and able to communicate effectively with different stakeholders with varying needs (students, parents, institution representatives, colleagues etc.).</li>
<li>Excellent planning and organising skills with the ability to manage multiple competing priorities.</li>
<li>Customer focussed, with a passion for providing outstanding service.</li>
<li>Highly effective relationship building and relationship management skills.</li>
<li>Effective team worker, supporting colleagues and contributing positively to overall team’s success.</li>
<li>Ability to proactively identify, analyse and solve problems effectively.</li>
<li>Sound judgement and the ability to make decisions and act with integrity, in the best interests of IDP.</li>
<li>Strong IT skills – Microsoft Office suite, CRM systems.</li>
<li>Experience of working with a CRM system.</li>
<li>Experience of education counselling.</li>
<li>Work and / or study experience in a relevant destination country.</li>
</ul><br><br><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>JOB CONTENT</strong> </p>
<p>To support the design, analysis, optimization, and continuous improvement of end-to-end customer journeys across all customer segments and touchpoints. The role is responsible for identifying customer pain points, mapping customer interactions, improving service experiences, and driving customer-centric process enhancements that contribute to increased customer satisfaction, operational efficiency, and digital adoption</p>
<p> </p>
<p> <strong>2. Duties and Responsibilities</strong> </p>
<p>Strategic:</p>
<ol>
<li>Support the implementation of the Bank s customer journey management framework and customer experience strategy.</li>
<li>Participate in customer journey mapping initiatives across all customer segments, products, and services.</li>
<li>Support the identification of strategic customer pain points and opportunities for journey enhancement.</li>
<li>Contribute to customer-centric transformation initiatives aimed at improving customer satisfaction and operational efficiency.</li>
<li>Benchmark customer journey management practices against industry best practices and leading financial institutions.</li>
</ol>
<p>Operational:</p>
<ol>
<li>Develop and maintain end-to-end customer journey maps covering customer interactions across physical, digital, and assisted channels.</li>
<li>Analyze customer journeys to identify bottlenecks, service gaps, process inefficiencies, and customer effort drivers.</li>
<li>Conduct customer journey workshops with business units and stakeholders to understand customer needs and expectations.</li>
<li>Monitor journey performance metrics including turnaround times, customer effort scores, digital adoption rates, and customer satisfaction indicators.</li>
<li>Work closely with Voice of Customer, Digital Experience, Contact Center, and Customer Complaints teams to identify opportunities for journey improvements.</li>
<li>Support redesign initiatives aimed at simplifying customer processes and improving service delivery.</li>
<li>Track and monitor implementation of customer journey improvement initiatives across business units.</li>
<li>Prepare journey analytics reports, dashboards, presentations, and recommendations for management review.</li>
<li>Support customer experience maturity assessments and journey governance activities.</li>
<li>Collaborate with Digital Transformation and IT teams to ensure customer-centric design principles are embedded in digital solutions and platforms.</li>
<li>Support process improvement initiatives that contribute to reducing turnaround times, improving service quality, and enhancing customer satisfaction.</li>
<li>Maintain customer journey repositories, documentation, standards, and templates.</li>
<li>Perform any other relevant task assigned from time to time by the Head of Customer Experience.</li>
</ol>
<p>People:</p>
<ol>
<li>Promote customer-centric thinking and journey-based decision-making across the organization.</li>
<li>Support customer journey awareness and capability-building initiatives.</li>
<li>Contribute to knowledge sharing and dissemination of customer journey best practices.</li>
</ol>
<p> </p>
<p> <strong>KEY INTERACTIONS</strong> </p>
<p> </p>
<p>1. Internal</p>
<p> </p>
<p> Head of Customer Experience</p>
<p> </p>
<p> Manager Customer Experience Center</p>
<p> </p>
<p> Specialist Voice of Customer</p>
<p> </p>
<p> Specialist Digital Experience</p>
<p> </p>
<p> Contact Center Team</p>
<p> </p>
<p> Customer Complaints Team</p>
<p> </p>
<p> Digital Transformation</p>
<p> </p>
<p> Information Technology</p>
<p> </p>
<p> Operations</p>
<p> </p>
<p> Product Development Teams</p>
<p> </p>
<p> All Business Units and Branches</p>
<p> </p>
<p> Human Capital (for CX initiatives)</p>
<p> </p>
<p> As per operational activities</p>
<p> </p>
<p>2. External</p>
<p> </p>
<p> Customers</p>
<p> </p>
<p> Customer Experience Consultants</p>
<p> </p>
<p> Research and Survey Providers</p>
<p> </p>
<p> Technology Vendors</p>
<p> </p>
<p> Service Design Partners</p>
<p> </p>
<p> As part of operational activities</p>
<p> </p>
<p>3. Level of external interaction</p>
<p> </p>
<p> This position requires a medium level of external interaction</p>
<p> </p>
<p> <strong>MINIMUM EDUCATION, QUALIFICATIONS & SKILLS</strong> </p>
<p> </p>
<p>Education:</p>
<p> </p>
<p>Bachelor's Degree in Business Administration, Customer Experience, Marketing, Industrial Engineering, Service Design, Banking, or related discipline.</p>
<p> </p>
<p>Experience:</p>
<p> </p>
<p>4 6 years of relevant experience in customer experience, customer journey management, process improvement, service design, business analysis, operations excellence, or related fields.</p>
<p> </p>
<p> <strong>Special Skills & Knowledge:</strong> </p>
<p> </p>
<p> Knowledge of Customer Journey Mapping methodologies and tools.</p>
<p> </p>
<p> Understanding of Customer Experience principles and best practices.</p>
<p> </p>
<p> Experience in process mapping, service design, and customer-centric transformation initiatives.</p>
<p> </p>
<p> Strong analytical and problem-solving skills.</p>
<p> </p>
<p> Knowledge of customer research and customer behavior analysis techniques.</p>
<p> </p>
<p> Experience with customer experience metrics including NPS, CSAT, CES, and customer effort measures.</p>
<p> </p>
<p> Strong facilitation, presentation, and stakeholder management skills.</p>
<p> </p>
<p> Proficiency in Microsoft Office applications and reporting tools such as Power BI.</p>
<p> </p>
<p>Business Understanding:</p>
<p> </p>
<p> This position requires a medium level of business understanding</p>
<p> </p>
<p> <strong>ADDITIONAL QUALIFICATION /CERTIFICATION REQUIRED</strong> </p>
<p> </p>
<p>Professional certifications in Customer Experience, Service Design, Business Process Management, Lean Six Sigma, or related disciplines are preferred.</p>
<p> </p>
<p>HEALTH, SAFETY AND ENVIRONMENT</p>
<p> </p>
<p> This position follows all the HSE procedures as set by the company</p>
<p> </p>
<p>KEY COMPETENCIES</p>
<p> Customer Centricity</p>
<p> </p>
<p> Analytical Thinking</p>
<p> </p>
<p> Process Improvement</p>
<p> </p>
<p> Problem Solving</p>
<p> </p>
<p> Stakeholder Management</p>
<p> </p>
<p> Communication Skills</p>
<p> </p>
<p> Innovation</p>
<p> </p>
<p> Collaboration</p>
<p> </p>
<p> Continuous Improvement</p>
<p> </p>
<p> Results Orientation</p>
<p> </p>
<p>WORK ENVIRONMENT</p>
<p> </p>
<p> This position enjoys working in a comfortable airconditioned office</p></div></section>
<p><p>The vehicle inspector inspects all vehicle repairs to ensure maintenance is performed to the highest standard. Responsible for daily quality control of all vehicle repairs performed by the work center. Complies with all applicable USAF Technical Order (TO) requirements. Ensures compliance with Performance Work Statement (PWS) and Amentum ISO 9001 Quality Management System (QMS).</p>
<h4>Principal accountabilities</h4>
<ul>
<li>Inspects all vehicle repairs to ensure quality control is maintained to the highest level.</li>
<li>Monitors quality of work performed by technicians and documents rejected vehicle repairs.</li>
<li>Ensures safety practices and housekeeping guidelines are maintained to the highest standard.</li>
<li>Conducts impromptu toolbox inspections for accountability and serviceability of assigned tools.</li>
<li>Informs the chief mechanic of any deficiencies noted.</li>
<li>Conducts limited technical inspections (LTI's) on assigned vehicles and ensures inspections are performed within prescribed guidelines, determining the causes of malfunctions, extent of repairs required, parts required and cost of repair.</li>
<li>Assists with on-the-job training of new mechanics; provides knowledge, expertise and training to mechanics; provides task certification for mechanics in training and certifies periodic training.</li>
<li>Assists mechanics with repairs or replacement of parts and assemblies, realignment and adjustment systems including manual and automatic transmissions, steering and braking systems, clutches, fluid flywheels and torque converters, axle hubs and bearings, fuel air and cooling systems, suspension and body work.</li>
<li>Assists mechanics with troubleshooting and calibrating vehicle systems using diagrams, manuals, special tools, meters and test equipment.</li>
<li>Checks completeness and accuracy of maintenance forms such as work orders, parts requests and maintenance sheets; records data such as hours worked, work performed, speedometer/hour meter readings, parts used.</li>
<li>Ensures all tools, personal protective equipment and clothing issued remain safe, secure and serviceable reporting any deficiencies.</li>
<li>Assists with parts research by means of the commercial manuals, technical orders and parts manuals; checks all parts research to ensure accuracy and that only required repair parts are ordered.</li>
<li>Inspects vehicles after preparation of USAF vehicle assets for air/land/sea movement.</li>
<li>Ensures all hazardous materials are handled, stored and disposed of in accordance with Amentum Standard Operating Procedures (SOPs) and host nation rules.</li>
<li>Ensures that only current up-to-date technical orders and commercial manuals are used when repairing vehicles or assisting in repairs.</li>
<li>Uses quality database to enter and maintain all inspections required by SOP, WI's and all PWs publications.</li>
<li>Reports any discrepancies in shop first aid kits, fire extinguishers and eyewash stations.</li>
<li>Performs other duties as assigned.</li>
<li>Works in maintenance shop or warehouse environment and may be required to work outdoors for extended periods.</li>
</ul>
<h4>Minimum requirements</h4>
<ul>
<li>Must have excellent organizational skills and be able to understand, speak, read and write English at an intermediate level.</li>
<li>Must possess a valid home country driver's license and ability to obtain host nation driver's license.</li>
<li>Will be required to operate material handling equipment and light to heavy military type vehicles.</li>
<li>High school diploma or equivalent required.</li>
<li>Four years' experience in vehicle repair required with three years on USAF equipment required.</li>
<li>Two years' experience in a quality control capacity and the ability to mentor individuals on a corrective action plan.</li>
<li>Will be exposed to extreme noise from operating equipment.</li>
<li>Will be required to wear proper personal protective equipment (PPE) according to prescribed procedures and as required for task being performed.</li>
<li>Physically capable of performing all required duties; capable of lifting/pushing/pulling minimum of 50 lbs. and performing extensive work handling/lifting equipment.</li>
<li>Ability to travel domestically and internationally.</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>Proficiency in the use of personal computers with Windows operating system and Microsoft Office to include as a minimum, Excel and Word systems is preferred.</li>
<li>Recognized national qualification in vehicle maintenance at a higher level preferred.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job title Expert Lean Coach Grade Stream RPI Function Transformation & Business Excellence Location Oman, Suhar Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to Head of Continuous Improvement Direct reports - Job purpose This role leads the deployment strategies of continuous improvement culture and practices under the direction of the Head of Continuous Improvement and Principal Lean Coach, serving as the SME to identify improvement opportunities aligned with the business plan and enables teams by leading, training, and coaching them in structured problem solving, CI ways of working, and value driven improvement initiatives. This role also drives the CI Deployment and Governance including change management and stakeholder management in alignment and collaboration with the Principal Lean Coach and the Head of Continuous Improvement. The position will act in accordance with the Group s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives. Main tasks and responsibilities 1) CI Deployment Strategy and Governance Develop and refine the CI Deployment Strategy to align with organizational objectives with supervision of Principal CI Coach. Develop and deploy of the CI/Lean transformation roadmap across functions with supervision of Principal CI Coach. Facilitate the establishment and progression of CI maturity levels within the business. Drive change management efforts through the continuous improvement of systems, processes, and practices in line CI Deployment Strategies and evolving business needs. Establish and drive the Strategy and CI Deployment review with key stakeholders through periodic reviews (Cadence) 2) CI Frameworks and Standards Develop and execute Continuous Improvement (CI) culture implementation plans in alignment with organizational objectives. Maintain integrated CI deployment frameworks e.g., Yellow Belt (Rapid Problem Solving), Green Belt, Black Belt, Kaizen, CI Leadership, CI Fundamentals, Maturity Frameworks, Diagnostics etc. Set culture development and maturity objectives, create implementation plans, and motivate teams to participate and take ownership of improvements. Participate to develop CI standards, Systems, guidelines, and training materials to ensure consistency and excellence in CI deployment. 3) Training, Coaching and Capability Development Participate to Identify and develop training needs and assess the effectiveness of CI capability building activities in OQ RPI. Participate to develop training material and Co-facilitate training Delivery on CI methodologies, tools & techniques to CI Practitioners, Sponsors, Champions, and project teams. Coach and mentor leaders, executives, and individuals on effective CI ways of working and leadership behaviours that support a continuous improvement culture. Build and enhance capabilities of CI Specialist, including conducting competency assessments and driving development plans. 4) Project Leadership, Facilitation and Execution Identify, prioritize & define improvement opportunities in partnership with stakeholders, in alignment with business goals and objectives. Facilitate and lead cross-functional teams, ensuring effective collaboration and structured project execution. Facilitate and drive project stage gate reviews using standard reporting, ensuring clear documentation of progress and achievements. Monitor project execution through structured reviews, ensuring benefits are realized, risks are mitigated, and improvements are sustained. Facilitate and drive project stage gate reviews using standard reporting, ensuring clear documentation of progress and achievements. Actively participate in Performance Huddles to enable identification of improvement opportunities Lead complex improvement/ Black Belt projects and structured problem-solving workshops to address strategic business challenges. 5) CI Systems and Advanced analytical Expertise Provide expert support in advanced statistics, problem solving, and analytical methods to strengthen CI project rigor. Participate to develop and strengthen CI systems, tools, and digital solutions in OQ RPI 6) Business Partnership and Strategic Support Engage business leaders to understand business challenges, opportunities & risks to facilitate and lead CI based integrated solutions e.g. KPI Cascade/Goal deployment, Performance management, Leader standard work etc. Build and execute (showcase) relevant CI solutions and practices that enable realization of strategic business goals and objectives Key interactions Internal: RPI External: Contractors, vendors, and providers. Notable Working Conditions. Field Operations and office environment, Moderate to intensive computer screen use. Education requirements Bachelor s degree in engineering, Lean Six Sigma Black Belt certificate, Train the Trainer (L&D) certification, Coaching skills.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in engineering, Lean Six Sigma Black Belt certificate, Train the Trainer (L&D) certification, Coaching skills. Project Management Certification, Coaching certificate (Preferred)</p>
<p>Excellent proficiency in written, spoken, and reading English (required) | Arabic Native proficiency (desirable)</p>
<p>8+ years of relevant experience on Continuous Improvement</p>
<p>Working experience in:</p>
<ul>
<li>Leading, facilitating, and executing Business Process improvement projects (Lean Six Sigma, Kaizen events, Rapid Problem Solving).</li>
<li>Develop Continuous improvement capabilities development (training & coaching) for Green Belts and CI Leaders.</li>
<li>Training & Coaching executives and individuals on continuous improvement aspects covering Waste reduction, Variation reduction, Go-See / Process walks, LSW, Value Stream management, Process Analysis, Statistical and Graphical Analysis</li>
<li>Stakeholder management and presentations to Executive Leadership</li>
<li>Lead frameworks for CI Deployment under guidance of Principal.</li>
<li>Lead CI Deployment Strategy under guidance of Principal.</li>
<li>Operation or maintenance or Technical or services (in Refinery & Petrochemical is preferable)</li>
</ul>
<p>Soft:</p>
<ul>
<li>Knowledge of Business System thinking/ interlinks.</li>
<li>Skilled to engage stakeholder interests and priorities.</li>
<li>Skilled facilitator</li>
<li>Skilled at effective communication and relationship building.</li>
<li>Skilled at Business perception/acumen and Strategy</li>
<li>Skilled at Voice of Customer management</li>
<li>Knowledge of best practices on Capability Development</li>
<li>Skilled at developing others through Coaching & mentoring.</li>
<li>Skilled at best practices of Presentation</li>
<li>Skilled at best practices of Training development and delivery</li>
<li>Skilled at Project management and process management</li>
<li>Skilled at best practices of Motivation and Team Leadership</li>
<li>Knowledge of Change management</li>
<li>Knowledge of Financial benefits quantification and validation that links projects to business impact (COPQ, productivity, cash flow, margin)</li>
</ul>
<p>Technical:</p>
<ul>
<li>Skilled at CI maturity levels and CI frameworks.</li>
<li>Skilled at CI systems thinking/ interlinks.</li>
<li>Strong skills on lean six sigma methodology, tools and practice</li>
<li>Skilled at LSS Black Belt and Problem solving methodologies including different tools and techniques (DMAIC, Lean, PDCA, A3 thinking, Kaizen, Rapid problem solving, Process mapping etc.)</li>
<li>Skilled at CI Ways of Working, Performance management practices covering KPI cascade, VM Board design, Huddles, Gap closure actions, CI Ideas management, and Leader standard work</li>
<li>Skilled at Data management, advanced data analytics, and statistical software use</li>
<li>Knowledge of Business diagnostics, value drivers, and improvement opportunity identification</li>
<li>Knowledge of Hosin-kanri and Goal Deployment</li>
</ul><p></p></section>
<p>Manage and control all finance activities of the station that include authorising, (as per</p><p>the manual of authorities), evaluating and implementing corporate finance decisions in</p><p>areas covering Revenue, Receivables, Payables, Cash/Banking, Payroll, General Ledger</p><p>and Taxation.</p><ul><li><p>Plan, organize, direct and control the activities of all sub-ordinates at the station</p></li></ul><p>with the objective of achieving high accounting standards, protecting the</p><p>company’s assets minimizing cost, setting up modern accounting systems and</p><p>establishing a business support function at the outstations.</p><ul><li><p>Manage the implementation of new accounting systems and procedures as</p></li></ul><p>required by head quarters from time to time.</p><ul><li><p>Implement and monitor internal controls in all areas of the station.</p></li><li><p>Responsible for the audit rating of the station as far as it relates to Finance areas.</p></li><li><p>Liaise with all department head at the station/HDQ to provide adequate business</p></li></ul><p>support for their areas.</p><ul><li><p>Exercise supervisory functions and exercise financial authority established by</p></li></ul><p>management for the position.</p><p>The definition of duties or responsibilities mentioned below are only indicative and are not</p><p>exhaustive. The duties and responsibilities are subject to changes depending upon the</p><p>changes in operations at the station, local laws and requirements of the Head Office.</p><p>Accounts and records</p><ol><li><p>Plan, organize, direct and control the activities of all sub-ordinates at the</p></li></ol><p>station with the objectives of achieving high accounting standards, protecting</p><p>the company’s assets, minimizing costs, assist HDQ in implementing modern</p><p>accounting systems and establishing a business support function at the</p><p>station.</p><ol><li><p>Direct the financial accounting function at the stations to ensure that there are</p></li></ol><p>adequate internal controls and compliance with company policies.</p><ol><li><p>Develop the support systems and processes at the station so that the</p></li></ol><p>accounting transactions are correctly allocated and provide the required</p><p>management information on a timely basis.</p><ol><li><p>Ensure proper maintenance of station accounts' records and documents such</p></li></ol><p>as assets records, bank reconciliations, General ledgers, purchase/service</p><p>invoices, internal invoices, prepayment invoices, iexpense reports, remittance</p><p>advises, sales reports, receipts, bank statements, cheque books, payrolls and</p><p>revenue documents. Review the filing systems from time to time to ensure</p><p>easy accessibility at any time to the required information.</p><ol><li><p>Review the existing manuals and procedures and advise simplification and</p></li></ol><p>rationalization.</p><p>Expenditure</p><ol><li><p>Prepare the annual plans and budgets (capital and operating) for the finance</p></li></ol><p>activity at the station. Practicing budgetary control by ensuring that actual</p><p>expenditure is within the limits of budget so that no adverse variances could</p><p>occur.</p><p>Assist and guide in the preparation of the annual budgets of all departments at</p><p>stations. Ensure that they comply with management parameters and that they</p><p>are submitted to HDQ in time.</p><ol><li><p>Control petty cash accounts at town office, Airport office etc.. to ensure sound</p></li></ol><p>processing, according to GF procedure. Ensure that reimbursement claims are</p><p>lodged by staff on timely basis. Conduct surprise check of petty cash to ensure</p><p>that petty cash float is utilised for GF business.</p><ol><li><p>Cause to run and maintain Station Payroll. Ensure that any changes in rate of</p></li></ol><p>pay is supported by authorised documents.</p><ol><li><p>Ensure proper application of company policies in the matter of settlement of</p></li></ol><p>duty travel claims, entertainment claims, medical claims etc., of staff at the</p><p>station.</p><ol><li><p>Maintain schedule of GF contracts with third parties and ensure that concerned</p></li></ol><p>department initiates renewal process in time. Review the contracts to ensure</p><p>that GF interests are well protected</p><ol><li><p>Ensure that payments for the purchases or services received are made to</p></li></ol><p>supplier based on original documents, proper certification of services and</p><p>verification of rates and contract terms and conditions.Monitor and ensure</p><p>proper control over the disbursement bank account to ensure proper utilization</p><p>of funds and maintain optimal balance in this account so that no idle cash</p><p>balances is there, which causes a loss to the company, nor a shortage takes</p><p>place which could harm the company goodwill and causes bank interest</p><p>payable.</p><p>Ensure that bank reconciliation is prepared on timely basis. Any errors and</p><p>omissions in the bank statement to be advised to the bank and rectification</p><p>action followed up.</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION & TRAINING</p><ol><li><p>University degree or equivalent. Professional Accounting qualification is an</p></li></ol><p>added advantage (CA/CPA/CMA/CFA)</p><ol><li><p>Possess Good Accounting knowledge</p></li><li><p>Fluency in written and spoken English</p></li><li><p>Ability and experience in writing concise and accurate financial reports and</p></li></ol><p>correspondences.</p><p>C. EXPERIENCE:</p><p>5-7 years experience in similar position. Airline experience in expenditure and</p><p>revenue accounting preferable.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Position Title Training Administrator - Training and Certification Management Reports to Director of Muscat University Academy 1. Purpose of the Position The Training Administrator MU Academy is responsible for the effective coordination, administration, and operational support of all professional training programmes, certification courses, executive education activities, short courses, and corporate training delivered through MU Academy. The role ensures that training programmes are planned, scheduled, communicated, delivered, documented, and reported professionally. The Training Administrator will support learner registration, trainer coordination, venue and materials preparation, attendance monitoring, certificate issuance, stakeholder communication, and post-training evaluation. Support MU Academy s objective to become a leading provider of professional development, executive education, and internationally certified training programmes in Oman. 2. Key Responsibilities A. Training Programme Administration 1. Programme Planning and Scheduling Assist in preparing the annual, quarterly, and monthly training calendar for MU Academy. Coordinate training schedules for public courses, corporate programmes, executive education, and certification preparation courses. Support the planning of B2B and B2C training activities in coordination with the Academy leadership. Maintain updated records of confirmed, postponed, cancelled, and completed programmes. Coordinate with internal departments to avoid scheduling conflicts with university events, room bookings, and major institutional activities. 2. Training Coordination and Logistics Arrange training venues, classrooms, labs, auditorium spaces, online platforms, equipment, refreshments, and training materials. Ensure all training rooms are prepared before programme delivery, including seating arrangements, branding, signage, attendance sheets, name badges, and required technology. Coordinate with Facilities, IT, Finance, Marketing, Admissions, and other relevant departments to support smooth programme delivery. Liaise with trainers, lecturers, consultants, and external partners to confirm availability, session plans, materials, and delivery requirements. Support hybrid and online training delivery by arranging links, access, technical checks, recordings where approved, and participant support. 3. Participant Registration and Communication Manage participant registration for MU Academy courses. Respond professionally to enquiries from individuals, companies, government entities, and partner organizations. Send confirmation emails, joining instructions, schedules, payment reminders, programme updates, and post-training communication. Maintain accurate participant records including name, contact details, organization, payment status, attendance, assessment results where applicable, and certificate status. Provide timely support to learners before, during, and after programme delivery. B. Training Delivery Support 1. Trainer and Partner Support Coordinate with external training providers, certification bodies, and professional partners. Collect trainer profiles, session outlines, course descriptions, assessment requirements, and training materials. Support visiting trainers with logistical arrangements, including venue access, hotel or travel coordination where required, IT support, and local arrangements. Ensure trainers receive attendance lists, course schedules, participant details, evaluation forms, and administrative support. 2. Course Materials and Documentation Prepare and organize course materials, presentations, handouts, assessment papers, feedback forms, and digital resources. Ensure course materials are branded according to MU Academy and Muscat University guidelines. Maintain a digital archive of course outlines, trainer materials, attendance records, evaluations, certificates, and reports. Ensure documentation is complete for each programme delivered. 3. Attendance and Assessment Administration Monitor participant attendance during training sessions. Maintain accurate attendance records for each course. Support the administration of pre-training and post-training assessments where applicable. Coordinate with trainers on participant completion status, assessment results, and eligibility for certificates. Flag attendance, completion, or assessment issues to the Academy leadership. C. Certification and Records Management 1. Certificate Issuance Prepare and issue certificates of attendance, completion, participation, or achievement in line with MU Academy procedures. Coordinate certificate approvals and signatures from authorized personnel. Maintain a certificate issuance register with serial numbers, participant names, course titles, dates, and approval status. Coordinate with international certification bodies where certificates are issued externally. 2. Data Entry and System Management Maintain accurate training data in MU Academy records, CRM, HRMS, LMS, or any other approved system. Update course status, participant details, attendance, payments, trainer details, evaluations, and completion reports. Ensure all digital and physical records are filed systematically and securely. Support the development and improvement of MU Academy databases and reporting templates. 3. Compliance and Documentation Ensure training files are maintained in line with Muscat University policies and regulatory requirements. Support documentation required for Ministry of Labor registration, professional body licensing, partner reporting, and internal audit purposes. Maintain confidentiality of participant, client, trainer, and partner information. Ensure compliance with university procedures related to procurement, finance, branding, data protection, and quality assurance. D. Client, Corporate and Stakeholder Coordination 1. Corporate Training Support Support communication with corporate clients, government entities, and institutional partners. Assist in preparing training proposals, quotations, course schedules, participant lists, and delivery arrangements. Coordinate customized corporate training requirements with trainers and Academy leadership. Follow up with clients regarding participant nominations, payments, attendance, feedback, and certificates</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Qualification: Bachelor s degree in Business Administration, Human Resource Management, Education, Training Management, Management Information Systems, Marketing, or a related field. Preferred Qualification: Professional certification or short training in training administration, project coordination, customer service, HR, event management, or quality assurance would be an advantage Experience, Competencies and Skills: 1 3 years of relevant experience in training administration, academic administration, customer service, HR administration, programme coordination, or professional development services. Experience in a university, training centre, executive education unit, professional certification provider, or customer-facing education environment is preferred. Experience using CRM, LMS, HRMS, student information systems, or training management platforms is an advantage. Experience dealing with corporate clients, trainers, external partners, or professional certification bodies is desirable. Understanding of training administration and professional development operations. Strong coordination and scheduling skills. Good knowledge of logistics, participant registration, attendance tracking, evaluation forms, and certificate issuance. Strong data entry, records management, and reporting skills. Proficiency in Microsoft Office, especially Excel, Word, PowerPoint, and Outlook. Ability to prepare reports, dashboards, schedules, and administrative documents. Familiarity with CRM, LMS, HRMS, or training management systems is an advantage. Ability to support online and hybrid training delivery using platforms such as Microsoft Teams, Zoom, or similar tools. Excellent communication skills in English and Arabic. Applications are accepted from Omani nationals only. Customer Relationship Personal Evolution Autonomy Administrative Work Technical Expertise Responsibilities Lead the entire sales cycle Achieve monthly sales objectives Qualify the customer needs Negotiate and contract Master demos of our software Must Have Bachelor Degree or Higher Passion for software products Perfect written English Highly creative and autonomous Valid work permit for Belgium Nice to have Experience in writing online content Additional languages Google Adwords experience Strong analytical skills What's great in the job? Great team of smart people, in a friendly and open culture No dumb managers, no stupid tools to use, no rigid working hours No waste of time in enterprise processes, real responsibilities and autonomy Expand your knowledge of various business industries Create content that will help our users on a daily basis Real responsibilities and challenges in a fast evolving company Our Product Discover our products.</p><p></p></section>
<p><h4>Role summary</h4>
<p>A Coiled Tubing Field Specialist is a senior field-based role responsible for leading and executing complex coiled tubing and well intervention operations with a high level of technical expertise and operational authority. The role ensures safe, efficient, and reliable delivery of services while acting as the key technical leader on location in the absence of, or in support of, the Field Supervisor.</p>
<p>The Field Specialist III is accountable for managing critical operational phases, troubleshooting complex wellsite challenges, and ensuring full compliance with HSE, well control, and client requirements.</p>
<h4>Essential responsibilities</h4>
<ul>
<li>Lead and supervise complex coiled tubing operations at the wellsite</li>
<li>Execute advanced interventions such as deep cleanouts, high-pressure milling, fishing operations, and stimulation support</li>
<li>Oversee rig-up, pressure testing, operation, and rig-down of CTU and pressure control equipment</li>
<li>Act as the primary technical authority on location during operations</li>
<li>Monitor and interpret real-time operational data and make critical field decisions</li>
<li>Troubleshoot complex surface and downhole equipment issues during live operations</li>
<li>Ensure strict adherence to well control standards and HSE procedures</li>
<li>Lead toolbox talks, risk assessments, and operational briefings</li>
<li>Coordinate effectively with Field Supervisors, clients, and multi-service teams</li>
<li>Mentor and train Field Specialists I/II and Field Operators</li>
<li>Support job planning reviews and post-job reporting and evaluation</li>
<li>Work with minimal supervision and may act as deputy or acting supervisor on location</li>
<li>Hold significant technical authority during job execution</li>
<li>Be accountable for operational integrity, safety, and efficiency in complex jobs</li>
</ul>
<h4>Essential requirements of the role (experience / skills / competencies)</h4>
<p><strong>Years of experience:</strong> 8-12+ years</p>
<p><strong>Field of experience:</strong> 5-8+ years in coiled tubing (CT)</p>
<h4>Technical skills</h4>
<ul>
<li><strong>Advanced coiled tubing operations</strong><br>
Full understanding of coiled tubing unit (CTU) operation and limitations<br>
Execution of complex jobs: cleanouts, nitrogen lifting, acid stimulation, milling, and fishing operations<br>
Knowledge of tubing fatigue management, depth control, and real-time operational adjustments
</li>
<li><strong>Pressure control & well control systems</strong><br>
Strong expertise in BOP stacks, stripper assemblies, lubricators, and wellhead systems<br>
Pressure testing procedures and barrier verification<br>
Ability to recognize and respond to abnormal conditions (pressure anomalies, kicks, losses)
</li>
<li><strong>Downhole tools & job design support</strong><br>
Experience with bottom hole assemblies (BHA), motors, jars, mills, and specialty fishing tools<br>
Ability to interpret job programs and ensure correct tool selection and assembly<br>
Troubleshooting downhole tool performance issues
</li>
<li><strong>Pumping & stimulation operations</strong><br>
Operation and coordination of high-pressure pumping systems<br>
Understanding of fluid systems, nitrogen applications, and stimulation treatments<br>
Monitoring and adjusting pressure, rate, and volume during operations
</li>
<li><strong>Real-time data monitoring & interpretation</strong><br>
Reading and interpreting surface parameters (pressure, depth, tension, pump rates)<br>
Use of real-time data acquisition systems during operations<br>
Making operational decisions based on live data trends
</li>
<li><strong>Equipment setup, maintenance & troubleshooting</strong><br>
Advanced knowledge of CTU hydraulic, mechanical, and control systems<br>
Ability to diagnose equipment failures and coordinate repairs<br>
Ensuring readiness of all surface and downhole equipment before operations
</li>
<li><strong>Wellsite execution & leadership technical input</strong><br>
Ability to translate job programs into safe field execution steps<br>
Supporting supervisor in operational decision-making<br>
Ensuring technical compliance with engineering design and client requirements
</li>
<li><strong>HSE & well control systems integration</strong><br>
Strong application of well control principles in live operations<br>
Integration of HSE requirements into technical execution (PTW, JSA, barrier management)<br>
Emergency response technical readiness
</li>
</ul>
<h4>Soft skills</h4>
<ul>
<li><strong>Leadership in the field</strong><br>
Leads execution of coiled tubing operations on location when required<br>
Guides operators and ensures tasks are performed correctly and safely<br>
Sets the tone for discipline and operational control at the wellsite
</li>
<li><strong>Communication (strong and precise)</strong><br>
Communicates clearly with Field Supervisor, client representatives, and crew<br>
Gives accurate, real-time operational updates during critical jobs<br>
Ensures instructions are understood and correctly executed
</li>
<li><strong>Decision-making under pressure</strong><br>
Makes quick, sound decisions during live well operations<br>
Balances safety, operational efficiency, and job objectives<br>
Knows when to escalate issues versus taking corrective action
</li>
<li><strong>Situational awareness</strong><br>
Continuously monitors wellsite conditions, equipment behavior, and crew activity<br>
Identifies risks early and prevents escalation into incidents<br>
Maintains full awareness during high-pressure operations
</li>
<li><strong>Problem-solving ability</strong><br>
Resolves operational and equipment issues in real time<br>
Applies practical field experience to troubleshooting complex situations<br>
Supports engineering solutions with field insight
</li>
<li><strong>Mentoring & coaching</strong><br>
Trains and develops Field Operators (I, II, III)<br>
Shares technical knowledge and reinforces best practices<br>
Helps build team competency and performance
</li>
<li><strong>Accountability & ownership</strong><br>
Takes responsibility for assigned operations and outcomes<br>
Ensures procedures and standards are strictly followed<br>
Owns both success and issues in field execution
</li>
<li><strong>Team coordination & collaboration</strong><br>
Works effectively with multi-service teams (wireline, pumping, nitrogen, client representatives)<br>
Aligns activities to avoid conflicts and ensure smooth operations<br>
Maintains strong working relationships in high-pressure environments
</li>
<li><strong>Adaptability & resilience</strong><br>
Handles long shifts, remote locations, and changing job conditions<br>
Adapts quickly to unexpected well behavior or operational changes
</li>
</ul>
<h4>Tools or software (required / preferred)</h4>
<p>At Field Specialist II level, the role requires both hands-on field tools knowledge and competency in digital systems used for job planning, execution, and reporting.</p>
<h4>Education qualifications</h4>
<p>Diploma or technical certificate or bachelor’s degree.</p>
<h4>Industry background or experience (required / preferred)</h4>
<p>With over 90 years' combined experience, NES Fircroft is proud to be the world's leading engineering staffing provider spanning the oil & gas, power & renewables, chemicals, construction & infrastructure, life sciences, mining, and manufacturing sectors worldwide. With more than 80 offices in 45 countries, we provide clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting everything from securing visas and work permits to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>
<p><h4>Description</h4>
<p>Müller's Solutions is seeking a senior BMC Helix IT asset management & discovery consultant to join our expert team. In this role, you will lead the implementation, configuration, and optimization of BMC Helix IT asset management and discovery solutions for our clients. You will work closely with stakeholders to understand their asset management needs and deliver tailored solutions that enhance IT operations, asset visibility, and lifecycle management.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Lead the end-to-end implementation of BMC Helix IT asset management and discovery modules.</li>
<li>Configure and customize the BMC Helix platform to align with client requirements and industry best practices.</li>
<li>Conduct assessments and workshops to gather business and technical requirements.</li>
<li>Develop integration strategies to connect BMC Helix with other ITSM and enterprise systems.</li>
<li>Provide expert guidance on IT asset lifecycle management, discovery processes, and data accuracy.</li>
<li>Troubleshoot, resolve issues, and optimize performance of the BMC Helix solutions.</li>
<li>Deliver training sessions and documentation to enable client teams to effectively use the platform.</li>
<li>Stay current with BMC Helix product updates and IT asset management trends to continuously improve client solutions.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in computer science, information technology, or related fields.</li>
<li>Minimum 5 years' experience in IT asset management and discovery implementation with hands-on expertise in BMC Helix IT asset management and discovery modules, including asset discovery, CMDB integration, application dependency mapping, and infrastructure/network discovery.</li>
<li>Ability to independently build, deploy, and configure containers on-premises (Docker, Kubernetes, OpenShift, Podman) and set up discovery infrastructure, scanners, probes, and collectors.</li>
<li>Strong knowledge of IT asset management best practices, ITIL frameworks, and integrating BMC Helix with ITSM and enterprise systems.</li>
<li>Proficient in Linux/Unix (especially Red Hat Enterprise Linux 6/7), network discovery protocols (SNMP, SSH, WMI, PowerShell, APIs), and identifying software versions, dependencies, and asset relationships.</li>
<li>Experience with software license compliance, software asset management, legacy infrastructure troubleshooting, and customer engagement during PoC and implementation phases preferred.</li>
<li>BMC Helix certifications and GCC/MENA experience are desirable.</li>
<li>Must be able to work onsite in Oman.</li>
<li>Excellent problem-solving, communication, and stakeholder management skills with ability to lead cross-team projects.</li>
</ul></p><p></p>
<p>QX Aviation is seeking an HR Officer. Responsibilities include managing employee relations, recruitment, onboarding, and ensuring compliance with labor laws. The ideal candidate will have experience with HRIS systems and possess strong communication and organizational skills. This role requires a proactive approach to HR management and a commitment to fostering a positive work environment.</p><p><strong>Desired Candidate Profile</strong></p><p>The ideal candidate will have 1-2 years of experience in HR, a Bachelor's degree, and proficiency in Microsoft Office (HRIS). Strong communication and organizational skills are essential.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Sales Intern (Fresh Engineering Graduate) - Muscat, Oman Are you a fresh engineering graduate? Do you want to start your journey with a global company that makes real what matters? Then join us for our 6 Months Sales Internship opportunity Who we are? We know that a business only thrives if our people are thriving. That’s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you? Siemens strongly believes in the value of a Digital Portfolio, hence Smart Infrastructure combines Digital Power Distribution and Digital Building Infrastructure technologies. Our Digital Portfolio will enable our customers to enjoy occupant’s intuitive buildings which are comfortable, safe, secure and energy efficient. Smart infrastructure thoughtfully connects energy systems, buildings and industries to adapt and evolve the way we live and work. We work together with customers and partners to build an ecosystem that intuitively responds to the needs of people and helps customers to better use resources. It helps our customers to thrive, communities to progress and supports sustainable development. Join our Smart Infrastructure Oman division as an Sales Intern and help us re-imagine the world by finding solutions and making the world a more inquisitive place for tomorrow. Job Description: We are seeking a motivated and detail-oriented Sales Intern to join our team. The intern will play a crucial role in enhancing the quality of our Salesforce system by reviewing the current status across different business units, researching internal best practices, and recommending Standard Operating Procedures (SOPs). This is an excellent opportunity for someone looking to gain hands-on experience in sales operations and CRM management. Roles and Responsibilities: Provide Support to Sales team in Planning sales volumes and potentials of all customers. Supports Sales team to Prepares customer contact, builds and maintains a customer focused network. Assist Sales team / department as & when required like Siemens One in order to promote interdepartmental cooperation. Support Sales team in Ensuring up to date market information through internal and external partners Qualifications: Recent Graduate from an Engineering Degree Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Ability to work independently and as part of a team. Detail-oriented with a strong focus on accuracy and quality. Benefits: Diverse and inclusive culture. An environment where everyone can bring their whole self and feel a sense of belonging. The foundation to develop personally and expertly. Great variety of learning & development opportunities Create a better #TomorrowWithUs! We value your outstanding identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. We celebrate the fact that our people are individuals and have different preferences and needs. If we all thought the same, we would never think of anything new! That’s why we recruit extraordinary minds from all walks of life. We are committed to furthering our culture of diversity, equity and inclusion. We encourage applications from a diverse talent pool and are happy to give the opportunity to discuss flexibility and reasonable adjustment requirements. Many of our teams are working optimally in a remote, virtual adding to our ability to offer more flexibility on how you handle your time. Please note: Only complete applications can be considered in the selection process. We are looking forward to receiving your online application.</span> </div>
<p><h4>Principal Accountabilities<\/h4>\n<p>The chief age mechanic supervises, trains age technicians and performs inspections, maintenance and servicing and storage of assigned age. Maintains and inspects hydraulic, pneumatic, electrical and fuel systems to include turbine, diesel and gasoline driven age. Responsible for the day-to-day age shop operations and communicates with the age superintendent to assure work priorities are met. Accomplishes work in accordance with USAF\/Amentum technical data. Ensures compliance with performance work statement (PWS) and Amentum ISO 9001 quality management system (QMS).<\/p>\n<ul>\n<li>Primary supervisor to train age mechanics and perform periodic inspection, maintenance and repair actions on assigned age assets.<\/li>\n<li>Stocks, maintains and requisitions parts, tools and supplies to perform required work on assets.<\/li>\n<li>Prepares age\/FLSE and other equipment for exercises or actual deployments.<\/li>\n<li>Responds to enquiries concerning storage and status of assigned equipment.<\/li>\n<li>Utilizes testing of diagnostic equipment while troubleshooting hydraulic, electrical, fuel and pneumatic systems and components for serviceability.<\/li>\n<li>Prepares and completes documentation including work orders, US Air Force supply and Amentum forms, updates historical data and coordinates actions required with work orders.<\/li>\n<li>Directs maintenance by maintenance action sheets, US Air Force technical orders and Amentum directives.<\/li>\n<li>Develops standard for subordinates, implements the precept of quality assurance within the guidelines of the ISO 9001:2015 quality management system standard (QMS), ensures that all work is completed to quality standards and provides employees with feedback on their progress.<\/li>\n<li>Orients new personnel to work crews, plans work assignments and establishes work methods.<\/li>\n<li>Conducts on-the-job training for age mechanics on assigned age\/FLSE, safety, material safety data sheets, security awareness and other subjects. Prepares and updates training records.<\/li>\n<li>Prepares and inspects assets and equipment for shipment by air, sea and surface transportation.<\/li>\n<li>Performs servicing and maintenance of in-use assets and returns equipment to mission capable.<\/li>\n<li>Prepares and submits quality\/material deficiency reports and technical order changes as required.<\/li>\n<li>Operates material handling equipment as required.<\/li>\n<li>Inspects hazardous materials within the assigned work center and coordinates the appropriate office for the disposal of hazmat when required.<\/li>\n<li>Ensures all tools, personnel protective equipment, facilities and clothing issued remain safe, secure and serviceable, reporting any deficiencies.<\/li>\n<li>Ensures that the work area is maintained to the highest standards of cleanliness.<\/li>\n<li>Attends age staff meetings as required.<\/li>\n<li>Prepares personnel performance reports as assigned.<\/li>\n<li>Performs TDY within the area of operations as required by the US Air Force\/Amentum tasking.<\/li>\n<li>Performs other duties as assigned.<\/li>\n<li>Works in maintenance shop or warehouse environment and may be required to work outdoors for extended periods.<\/li>\n<\/ul>\n<h4>Minimum Requirements<\/h4>\n<ul>\n<li>Working knowledge of personal computers and Windows operating system and Microsoft Office to include as a minimum PowerPoint, Excel and Word programs.<\/li>\n<li>Knowledge of military or civilian maintenance systems, quality assurance and supervisory skills required.<\/li>\n<li>Must possess a valid home country driver's license and ability to obtain host nation driver's license.<\/li>\n<li>Will be required to operate material handling equipment.<\/li>\n<li>High school diploma or equivalent required.<\/li>\n<li>Five years' experience with the US Air Force or civilian organization in the field of aircraft ground support equipment maintenance required.<\/li>\n<li>Ability to review electrical and electronic systems using wiring diagrams and schematics required.<\/li>\n<li>Practical experience of flow charts used to maintain pneumatic and hydraulic systems required.<\/li>\n<li>Must be able to obtain and maintain facility credentials\/authorization. Note: US citizenship is required for facility credentials\/authorization at this work location.<\/li>\n<li>Will be exposed to extreme noise from operating equipment.<\/li>\n<li>Will be required to wear proper personal protective equipment (PPE) according to prescribed procedures and as required for task being performed.<\/li>\n<li>Physically capable of performing all required duties; capable of lifting\/pushing\/pulling minimum of 50 lbs. and performing extensive work handling\/lifting equipment.<\/li>\n<li>Ability to travel domestically and internationally.<\/li>\n<\/ul>\n<h4>Preferred Qualifications<\/h4>\n<ul>\n<li>Training to a 7 level as aircraft ground support equipment technician through an apprentice or military service program preferred.<\/li>\n<li>Ideal candidate will have training as a USAF age, \"RED X Certified\" inspector.<\/li>\n<\/ul><\/p><p><\/p>
<p><h4>Job Description<\/h4>\n<p>The chief AGE mechanic supervises, trains AGE technicians and performs inspections, maintenance and servicing and storage of assigned AGE. Maintains and inspects hydraulic, pneumatic, electrical and fuel systems to include turbine, diesel and gasoline driven AGE. Responsible for the day-to-day AGE shop operations and communicates with the AGE superintendent to assure work priorities are met. Accomplishes work in accordance with USAF\/Amentum technical data. Ensures compliance with performance work statement (PWS) and Amentum ISO 9001 quality management system (QMS).<\/p>\n\n<h4>Principal Accountabilities<\/h4>\n<ul>\n <li>Primary supervisor to train AGE mechanics and perform periodic inspection, maintenance and repair actions on assigned AGE assets.<\/li>\n <li>Stocks, maintains and requisitions parts, tools and supplies to perform required work on assets.<\/li>\n <li>Prepares AGE\/FLSE and other equipment for exercises or actual deployments.<\/li>\n <li>Responds to enquiries concerning storage and status of assigned equipment.<\/li>\n <li>Utilizes testing of diagnostic equipment while troubleshooting hydraulic, electrical, fuel and pneumatic systems and components for serviceability.<\/li>\n <li>Prepares and completes documentation including work orders, US Air Force supply and Amentum forms, updates historical data and coordinates actions required with work orders.<\/li>\n <li>Directs maintenance by maintenance action sheets, US Air Force technical orders and Amentum directives.<\/li>\n <li>Develops standard for subordinates, implements the precept of quality assurance within the guidelines of the ISO 9001:2015 quality management system standard (QMS), ensures that all work is completed to quality standards and provides employees with feedback on their progress.<\/li>\n <li>Orients new personnel to work crews, plans work assignments and establishes work methods.<\/li>\n <li>Conducts on-the-job training for AGE mechanics on assigned AGE\/FLSE, safety, material safety data sheets, security awareness and other subjects. Prepares and updates training records.<\/li>\n <li>Prepares and inspects assets and equipment for shipment by air, sea and surface transportation.<\/li>\n <li>Performs servicing and maintenance of in-use assets and returns equipment to mission capable.<\/li>\n <li>Prepares and submits quality\/material deficiency reports and technical order changes as required.<\/li>\n <li>Operates material handling equipment as required.<\/li>\n <li>Inspects hazardous materials within the assigned work center and coordinates the appropriate office for the disposal of HAZMAT when required.<\/li>\n <li>Ensures all tools, personnel protective equipment, facilities and clothing issued remain safe, secure and serviceable, reporting any deficiencies.<\/li>\n <li>Ensures that the work area is maintained to the highest standards of cleanliness.<\/li>\n <li>Attends AGE staff meetings as required.<\/li>\n <li>Prepares personnel performance reports as assigned.<\/li>\n <li>Performs TDY within the area of operations as required by the US Air Force\/Amentum tasking.<\/li>\n <li>Performs other duties as assigned.<\/li>\n <li>Works in maintenance shop or warehouse environment and may be required to work outdoors for extended periods.<\/li>\n<\/ul>\n\n<h4>Minimum Requirements<\/h4>\n<ul>\n <li>Working knowledge of personal computers and Windows operating system and Microsoft Office to include as a minimum PowerPoint, Excel and Word programs.<\/li>\n <li>Knowledge of military or civilian maintenance systems, quality assurance and supervisory skills required.<\/li>\n <li>Must possess a valid home country driver's license and ability to obtain host nation driver's license.<\/li>\n <li>Will be required to operate material handling equipment.<\/li>\n <li>High school diploma or equivalent required.<\/li>\n <li>Five years' experience with the US Air Force or civilian organization in the field of aircraft ground support equipment maintenance required.<\/li>\n <li>Ability to review electrical and electronic systems using wiring diagrams and schematics required.<\/li>\n <li>Practical experience of flow charts used to maintain pneumatic and hydraulic systems required.<\/li>\n <li>Must be able to obtain and maintain facility credentials\/authorization. Note: US citizenship is required for facility credentials\/authorization at this work location.<\/li>\n <li>Will be exposed to extreme noise from operating equipment.<\/li>\n <li>Will be required to wear proper personal protective equipment (PPE) according to prescribed procedures and as required for task being performed.<\/li>\n <li>Physically capable of performing all required duties; capable of lifting\/pushing\/pulling minimum of 50 lbs. and performing extensive work handling\/lifting equipment.<\/li>\n <li>Ability to travel domestically and internationally.<\/li>\n<\/ul>\n\n<h4>Preferred Qualifications<\/h4>\n<ul>\n <li>Training to a 7 level as aircraft ground support equipment technician through an apprentice or military service program preferred.<\/li>\n <li>Ideal candidate will have training as a USAF AGE, \"RED X Certified\" inspector.<\/li>\n<\/ul><\/p><p><\/p>