وظائف منسق مبيعات في سلطنة عمان

<p><strong>Sales Executive (Junior)</strong><br><strong>Company:</strong> OctopusBiz<br><strong>Location:</strong> Muscat, Oman<br><strong>Employment Type:</strong> Full-Time</p><p><strong>About OctopusBiz</strong><br>OctopusBiz is a growing Omani business supplying hospitality products and business solutions to hotels, restaurants, and commercial clients across Oman. We're built on reliable products, competitive pricing, and strong customer relationships — and as we expand, we're looking for a motivated Junior Sales Executive to help grow our customer base.</p><p><strong>Role Overview</strong><br>You'll identify potential customers, visit businesses, present our products, and build long-term client relationships. This role suits someone who enjoys sales, meeting new people, and building a career in business development.</p><p><strong>Key Responsibilities</strong></p><ul><li>Identify and approach potential customers such as hotels, restaurants, cafés, and other businesses</li><li>Conduct sales visits and product presentations</li><li>Build and maintain strong client relationships</li><li>Follow up with prospects and convert leads into sales</li><li>Maintain a pipeline of opportunities and track sales activities</li><li>Coordinate with the operations team on product availability and delivery</li><li>Provide feedback on market trends, customer needs, and competitor activity</li></ul><p><strong>Requirements</strong></p><ul><li>Diploma or Bachelor's degree in Business, Marketing, or a related field (preferred)</li><li>0–3 years of experience in sales, retail, or customer service</li><li>Strong communication and interpersonal skills</li><li>Self-motivated with a willingness to learn and grow in sales</li><li>Ability to conduct regular field visits</li><li>Valid Omani driving license preferred</li><li>Omani candidates preferred</li></ul><p><strong>Compensation &amp; Benefits</strong></p><ul><li>Salary: OMR 350/month</li><li>Company car provided for sales activities</li><li>Company phone provided for business communication</li><li>Attractive incentive scheme based on sales performance</li><li>Opportunity to grow within a developing company</li></ul>

<p>We are seeking a driven, persuasive, and professional <strong>Female Immigration Sales Specialist</strong> to join our growing team in Muscat. If you have strong communication skills and a passion for guiding clients through global mobility opportunities, we want to hear from you.</p><p><strong>Key Responsibilities</strong></p><ul><li>Consult with prospective clients to understand their immigration goals and present tailored service packages.</li><li>Convert leads into active clients through clear, professional sales presentations.</li><li>Maintain detailed records of client interactions and file updates.</li><li>Achieve monthly sales targets while providing exceptional, trustworthy customer service.</li></ul><p><strong>Requirements &amp; Qualifications</strong></p><ul><li>Proven experience in sales or business development (<strong>Prior experience in immigration/visa consulting is a strong advantage</strong>).</li><li>Fluent in spoken and written English; additional language skills are a plus.</li><li>Professional demeanor with outstanding interpersonal and closing skills.</li><li>Ability to work effectively in a target-driven environment.</li></ul><p><strong>What We Offer</strong></p><ul><li>Competitive base salary + attractive commission structure.</li><li>Professional work environment with career growth opportunities.</li></ul>

<p>We are looking for a dynamic, results-driven Sales Manager to join our team at a 4-Star Resort in Salalah, Oman.</p><p>The ideal candidate will have strong experience in hotel/resort sales, excellent knowledge of the local and international market, and a proven track record of achieving revenue and business development targets.</p><p>Key Responsibilities</p><p>Develop and implement effective sales strategies to drive revenue and occupancy.</p><p>Build and maintain strong relationships with corporate clients, travel agencies, tour operators, and key accounts.</p><p>Identify new business opportunities and expand the resort’s market presence.</p><p>Manage sales activities, client visits, presentations, and negotiations.</p><p>Achieve monthly and annual sales targets.</p><p>Monitor market trends and competitor activities.</p><p>Work closely with the Revenue, Reservations, Marketing, and Operations teams.</p><p>Candidate Profile</p><p>Proven experience in a Sales Manager role within the hospitality industry.</p><p>Strong network of corporate, leisure, and travel-trade clients.</p><p>Excellent communication, negotiation, and relationship-building skills.</p><p>Target-oriented with a proactive and hands-on approach.</p><p>Strong knowledge of the Oman hospitality market is an advantage.</p><p>Fluency in both English and Arabic is mandatory.</p><p>Strong presentation, communication, and interpersonal skills.</p><p>Please mention “Sales Manager – Salalah” in the subject line.</p>

<p><strong>Sales and Service Executive – تنفيذي مبيعات وخدمة عملاء</strong></p><p>مسؤول عن التواصل مع العملاء الحاليين والمحتملين، والتعريف بالمنتجات والخدمات وتقديم الحلول المناسبة لاحتياجاتهم، مع متابعة العملاء والرد على استفساراتهم ومعالجة طلباتهم. كما يتولى متابعة فرص المبيعات، وتحقيق الأهداف البيعية، وبناء علاقات قوية ومستدامة مع العملاء، مع ضمان تقديم تجربة خدمة متميزة والحفاظ على رضا العملاء.</p>

<ul><li><strong>Welcome &amp; Assist:</strong> Greet customers, and help them choose their favorite sweets or gifts.</li><li><strong>Display &amp; Stock:</strong> Keep the candy shelves and displays clean, full, attractive, and correctly priced.</li><li><strong>Pack &amp; Cashier:</strong> Weigh and package orders neatly, process payments quickly, and maintain clean sales counters.</li></ul>

<p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify and develop new business opportunities within the Oman market.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Generate leads through cold calling, networking, referrals, market research and client visits.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop and maintain strong relationships with existing and prospective clients.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Promote catering, food-service and related solutions to corporate, industrial,education, hospitality and other sectors.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct client meetings and site visits to understand customer requirements.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare and submit quotations, proposals and commercial offers.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Follow up on enquiries, quotations and proposals to convert opportunities into confirmed business.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the preparation and submission of tenders and commercial bids.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain an accurate sales pipeline and regularly update sales activities and forecasts.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Achieve agreed sales targets, revenue objectives and business-developmentKPIs.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with operations and other internal teams to ensure smooth&nbsp; implementation of confirmed contracts and services.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor customer satisfaction and identify opportunities for repeat business&nbsp; and account growth.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Keep up to date with market trends, competitor activities and potential business opportunities.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain accurate records of customer interactions, opportunities and sales activities.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Represent the company professionally at meetings, exhibitions, networkin events and industry functions.</p>

<p><b>About the Role</b></p><p>The Sales Associate is responsible for delivering an excellent in-store customer experience while supporting the achievement of sales targets. The role involves understanding customer needs, recommending suitable products, maintaining strong product knowledge, and ensuring the store is presented and operated to high standards.</p><p><b><br></b></p><p><b>Job Responsibilities</b></p><p>1. Customer Service &amp; Sales</p><ul><li>Greet customers warmly and assist them in identifying their needs and preferences.</li><li>Deliver excellent customer service by providing product information, offering alternatives, and cross-selling or upselling products.</li><li>Maintain in-depth knowledge of the store s product range, ongoing promotions, and brand initiatives.</li><li>Handle customer inquiries and complaints professionally, escalating when necessary.</li><li>Achieve and exceed individual and store-level sales targets (KPIs) on a daily, weekly, and monthly basis.</li></ul><p>2. Store Operations</p><ul><li>Ensure merchandise is displayed and replenished in accordance with visual merchandising standards.</li><li>Maintain cleanliness, organization, and overall appearance of the store and fitting rooms.</li><li>Follow stock management processes, including receiving, price tagging, and storing products.</li><li>Assist in periodic stock takes, inventory audits, and reporting of discrepancies.</li></ul><p>3. Cash Handling</p><ul><li>Operate the POS (Point of Sale) system efficiently.</li><li>Accurately process customer transactions, returns, and exchanges.</li><li>Handle cash and card transactions in compliance with company policies and procedures.</li></ul><p>4. Team Collaboration</p><ul><li>Proactively engage in team meetings, sales huddles, and product knowledge sessions to stay aligned with store goals and initiatives.</li><li>Communicate operational challenges, customer feedback, or product-related issues promptly to the Store Manager to support continuous improvement and customer satisfaction.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in retail sales or customer service, preferably in a premium retail, marine, sports, or lifestyle environment.</p><p>Strong communication, interpersonal, and customer service skills.</p><p>Confident and proactive approach to selling and achieving sales targets.</p><p>Good product-learning ability and willingness to develop knowledge of marine and leisure products.</p><p>Ability to identify customer needs and recommend appropriate products or alternatives.</p><p>Basic knowledge of POS systems, cash handling, and retail store operations.</p><p>Good organizational skills with strong attention to detail.</p><p>Ability to work effectively as part of a team in a fast-paced retail environment.</p><p>Flexible to work weekends, public holidays, and varied shifts when required.</p><p>Fluency in English would be an advantage.</p>

<p>Karwa Motors is seeking a highly motivated and experienced Omani Sales &amp; Marketing Manager to lead and expand the company s commercial activities within Oman and regional markets. The candidate will be responsible for driving sales growth, managing key customer relationships, identifying new business opportunities, and developing strategic marketing initiatives related to buses, trucks, specialty vehicles, and related mobility solutions. The ideal candidate should possess strong knowledge of the commercial vehicle sector, particularly buses and trucks, along with proven experience in government, semi-government, and private sector business development.</p><p><strong>Key Responsibilities</strong></p><p><strong>Sales &amp; Business Development</strong></p><ul><li>Develop and implement strategic sales plans to achieve company sales targets and business objectives.</li><li>Identify and pursue new business opportunities in government, defense, transportation, logistics, oil &amp; gas, and private sectors.</li><li>Lead commercial negotiations, tender submissions, and contract discussions with clients and partners.</li><li>Build and maintain strong relationships with key stakeholders, clients, distributors, and suppliers.</li><li>Monitor market trends, competitor activities, and customer requirements to support strategic decision-making.</li><li>Coordinate closely with production, engineering, after-sales, and finance departments to ensure successful project execution.</li></ul><p><strong>Marketing &amp; Brand Management</strong></p><ul><li>Develop and execute marketing strategies to strengthen the company s market presence and brand positioning.</li><li>Manage participation in exhibitions, conferences, and industry events locally and internationally.</li><li>Prepare marketing materials, presentations, product profiles, and promotional campaigns.</li><li>Enhance digital marketing presence and corporate communication activities.</li><li>Conduct market research and customer satisfaction analysis.</li></ul><p><strong>Team Management</strong></p><ul><li>Lead and supervise the sales and marketing team.</li><li>Set KPIs, monitor performance, and ensure achievement of departmental objectives.</li><li>Provide coaching, mentoring, and development plans for team members.</li></ul><p><strong>Reporting &amp; Strategy</strong></p><ul><li>Prepare periodic sales forecasts, pipeline reports, and market intelligence reports.</li><li>Support management in developing long-term business expansion strategies.</li><li>Contribute to pricing strategies, partnership development, and commercial planning.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Omani Nationality is mandatory.</li><li>Bachelor s Degree in Business Administration, Marketing, Engineering, or related field.</li><li>Minimum 10 years of experience in sales and marketing, preferably within buses, trucks, commercial vehicles, automotive, or industrial sectors.</li><li>Strong understanding of the GCC commercial vehicle market is preferred.</li><li>Experience in handling government tenders and strategic accounts.</li><li>Proven track record in achieving sales targets and business growth.</li><li>Strong negotiation and communication skills.</li><li>Leadership and team management capabilities.</li><li>Strategic thinking and commercial awareness.</li><li>Excellent presentation and relationship management skills.</li><li>Ability to work under pressure and manage multiple projects.</li><li>Strong analytical and reporting skills.</li><li>Fluency in English and Arabic is preferred.</li><li>Experience in bus manufacturing, truck sales, special vehicles, or mobility solutions.</li><li>Familiarity with government procurement processes in Oman and GCC countries.</li><li>Existing network within transportation, logistics, defense, or infrastructure sectors.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None&nbsp;<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>We are seeking a results-driven and technically adept Commercial Vehicle Sales Executive to drive B2B sales for our commercial vehicle range including light-, medium-, and heavy-duty trucks, pickups, and utility vehicles "across Muscat and surrounding territories. The ideal candidate will combine strong technical understanding of commercial transport requirements (payloads, body builder specifications, axle capacities) with structured corporate sales techniques to expand market share across fleets, logistics providers, FMCG distributors, construction firms, and SME/government clients.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>1. Sales & Business Development</strong></p><ul><li><p>Proactively map, prospect, and acquire B2B customers, logistics operators, FMCG distributors, construction contractors, and fleet owners in Muscat.</p></li><li><p>Manage the full sales cycle from cold outreach and technical consultation to negotiation, closing, and vehicle delivery.</p></li><li><p>Conduct precise operational needs assessments to recommend exact vehicle configurations based on Gross Vehicle Weight (GVW), payload requirements, and specific client applications.</p></li></ul><p><strong>2. Body Builder Co-ordination & Technical Alignment</strong></p><ul><li><p>Liaise with local and regional bodybuilders for custom applications (refrigerated units, cargo boxes, tippers, recovery beds, water tankers, flatbeds).</p></li><li><p>Ensure technical compliance with customer specifications, Royal Oman Police (ROP) transport regulations, and GCC vehicle safety standards.</p></li></ul><p><strong>3. Key Account & Relationship Management</strong></p><ul><li><p>Maintain active relationships with key fleet accounts to capture repeat procurement cycles and trade-in/upgrade opportunities.</p></li><li><p>Coordinate with internal Aftersales, Parts, and Service teams to deliver complete lifecycle solutions (service contracts, extended warranties, fleet maintenance agreements).</p></li></ul><p><strong>4. Market Intelligence & Reporting</strong></p><ul><li><p>Track competitive activities (pricing, promotions, specifications from regional commercial vehicle brands) in the Omani market.</p></li><li><p>Maintain structured CRM records, pipeline tracking, weekly activity logs, and accurate monthly sales forecasting.</p></li></ul><p><strong>Key Performance Indicators (KPIs)</strong></p><ul><li><p>Achievement of monthly and annual unit sales volume and gross margin targets.</p></li><li><p>B2B pipeline growth, prospect conversion rates, and new account acquisition.</p></li><li><p>Customer Satisfaction Index (CSI) scores during sales, delivery, and handover processes.</p></li><li><p>Market share retention and growth within targeted commercial sectors in Muscat.</p></li></ul><p><strong>Candidate Profile & Qualifications</strong></p><p><strong>Requirement</strong></p><p><strong>Details</strong></p><p><strong>Education</strong></p><p>Bachelore Degree in Mechanical Engineering, Business Administration, or a related discipline.</p><p><strong>Experience</strong></p><p>Minimum <strong>3to5 years</strong> of direct B2B sales experience in Commercial Vehicles (LCV / MCV / HCV) within Oman or the broader GCC region.</p><p><strong>Technical Skills</strong></p><p>Strong grasp of chassis specifications, drivetrain outputs, body-building integration standards, payload optimization, and Total Cost of Ownership (TCO) calculations.</p><p><strong>Licenses</strong></p><p>Valid <strong>Oman Driving License</strong> is mandatory.</p><p><strong>Languages</strong></p><p>Professional fluency in <strong>English</strong> (written & spoken). Spoken <strong>Arabic</strong> is highly advantageous.</p><p><strong>Competencies</strong></p><p>Strong B2B negotiation capabilities, customer-centric mindset, territorial mapping skills, and self-drive to achieve aggressive targets.</p>

<p>Overall Purpose of the Role: A Sales Engineer, or Customer Engineer, is a sales professional who specializes in understanding all of the technical aspects of a technical Bus and explaining them to potential consumers. Their duties include consulting on bus development, explaining product features to customers during live demonstrations and negotiating contract terms.</p><p>Reporting To: Sales and Marketing Manager</p><p>Key Responsibilities:</p><ol><li>GENERAL AND TASK MANAGEMENT<br>Implement divisional set strategies to achieve growth objectives and enhance overall sales achievements.<br>Implement the Market segmentation strategies; Geographically and by type of business.<br>Screen the designated territory and classify customers accordingly.<br>Assist Customers to properly select the best commercial transport solution for their application upon gaining a clear understanding of their businesses and requirements; Establish and maintain good working relationships with them to encourage repeat and referral business.<br>Monitor market and competitor activity, trends and demands, and inform appropriate persons within the organization<br>Develop an in depth understanding of the customers business and identify sales opportunities for products.<br>Prepare and deliver product technical presentations that explain product features, competitive advantages, or services to prospective customers.<br>Ability to work in a high-stress sales environment and multitask<br>Work closely with operations team to understand the different features available in KM products.<br>Prepare monthly and weekly sales reports to the management.<br>Answer and receive enquiries from various national and international customers.<br>Participate in national and international exhibitions, meetings to ensure having a good place in market.<br>Conduct market research and prepare market forecast report to the line manager to be presented in the market.<br>Following up the market trend and knowing the GCC and MENA region bus industry references.</li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent knowledge in bus application and segments.</li><li>Excellent drive line technical knowledge</li><li>Excellent telematic and ITS knowledge</li><li>Proven Sales experience</li><li>Team player, Exceptional Presentation Skills, Proactive work style, creativity, energy</li><li>Excellent Knowledge of office management systems and procedures.</li><li>Excellent time management skills and ability to multi-task and prioritize work.</li><li>Attention to detail and problem-solving skills.</li><li>Excellent written and verbal communication skills.</li><li>Strong organizational and planning skills.</li><li>Excellent Interpersonal skills.</li><li>Excellent customer services attitude.</li><li>Excellent Negotiation and social problem-solving skills.</li><li>Ability to work in a high-stress sales environment and multitask</li><li>Bachelor s Degree in Business administration, Sales and Marketing or Mechanical /Electrical Engineering.</li><li>Proficiency in the use of Personal Computers, and knowledge of Microsoft applications.</li><li>Professional experience in the Truck Business, medium or heavy duty.</li><li>Commercial Automotive or Heavy Equipment.</li><li>Vast Knowledge of the local Gulf market dynamics.</li><li>Able to communicate fluently in English, written and spoken.</li><li>Arabic is a definite plus.</li><li>Minimum of 5 years of Sales experience in Automotive industry.</li><li>After-sales experience.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>Senior Sales Supervisor</span>|</strong><strong><span> Salalah</span>, </strong><strong><span>Oman</span></strong></p><br><br> <br> <p><strong><span>The Company </span></strong></p><br><br> <br> <p><span>Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 46,000 employees servicing some 110,000 retail outlets and has reported net income of SAR 2.04 billion on sales of SAR 19.57 billion in 2023. For more details, please visit our website –</span><span>www.almarai.com</span><span>.</span></p><br><br> <p><span>An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.</span></p><br><br> <br> <br> <br> <p><strong><span>The Role:</span></strong></p><br><br> <p><span>To deliver Company’s growth objective by optimizing the sales &amp; distribution of all Poultry product range in his designated area by strictly adhering to Company policies &amp; procedures and maintaining the highest standards of sales ethics.</span></p><br><br> <br> <p><strong><span>To be successful in this role, you must have the following:</span></strong></p><br><br> <br> <ul> <li><span>2nd level education.&nbsp;</span></li> <li><span>3 years sales experience in Supervisory role in van sales environment preferably FMCG business.</span></li> </ul> <ul> <li><span>Competencies such as; Numerate &amp; analytical. Communication &amp; interpersonal skills. Ability to negotiate. Ability to build and lead teams. Ability to plan and organize activities. Ability to solve problems and take decisions.&nbsp;</span></li> </ul> <br> <br> <p><span>Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.</span></p><br><br> <br> <p><span>This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.</span></p><br><br> <br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Sales Manager <p><strong>MADI international</strong> is looking for an experienced <strong>Sales Manager</strong> to join our dynamic team in Oman. As part of our organization in Oman, you'll thrive in an onsite environment, leading sales initiatives and driving business growth across the region. This pivotal role offers an exciting opportunity to develop and execute sales strategies in a fast-paced setting while collaborating with cross-functional teams.</p><br> <p><strong>Responsibilities:</strong></p><br> <ul> <li>Develop and implement effective sales strategies to achieve company targets.</li> <li>Lead, motivate, and manage the sales team to exceed performance goals.</li> <li>Identify new business opportunities and expand the customer base.</li> <li>Establish and maintain strong relationships with key clients and stakeholders.</li> <li>Monitor sales performance and prepare regular reports for management.</li> <li>Collaborate with marketing and product teams to maximize results.</li> <li>Conduct market research and competitor analysis to inform business decisions.</li> </ul> <p><strong> Requirements:</strong></p><br> <ul> <li>Bachelor's degree in Business Administration, Marketing, or a related field.</li> <li>Minimum 5 years of experience in sales, with at least 2 years in a managerial role.</li> <li>Demonstrated ability to lead sales teams to achieve goals.</li> <li>Excellent communication, negotiation, and interpersonal skills.</li> <li>Results-oriented with strong organizational skills.</li> <li>Proficiency in Microsoft Office and CRM software.</li> <li>Fluency in English (written and spoken).</li> <li>Experience working within the Omani market or GCC region is a plus.</li> <li>Proficiency in Arabic is a plus.</li> <li>Background in B2B sales within relevant industries.</li> </ul> <p><strong>What we offer:</strong></p><br> <ul> <li>Competitive salary package with performance-based incentives.</li> <li>Comprehensive health insurance coverage.</li> <li>Opportunities for career growth and professional development.</li> <li>Supportive and collaborative team environment.</li> <li>Pleasant and modern onsite working facilities.</li> </ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Developing &amp; Executing Sales Strategies<br>• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.<br>• Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.<br>• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.<br>• Assists with the development and implementation of promotions, both internal and external.<br>Maximizing Revenue<br>• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).<br>• Recommends booking goals for sales team members.<br>Managing Sales Activities<br>• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Analyzing &amp; Reporting on Sales and Financial Data<br>• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.<br>• Assists Revenue Management with completing accurate six period projections.<br>• Reviews sales and catering guest satisfaction results to identify areas of improvement.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br>• Ensures that a customer recognition program is in effect throughout Sales.<br>• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Develops and manages relationships with key stakeholders, both internal and external.<br>• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.<br>• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.<br>• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service&nbsp;<br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>WE ARE HIRING: SALES EXECUTIVE New-Business Hunter | Muscat, Oman | Base + Uncapped Commission</p><p><strong>Desired Candidate Profile</strong></p><p>1 3 years of experience in B2B or SME sales. Fluency in both English and Arabic An Oman driving licence and the resilience to take a "no" and keep hunting.</p>

<div><div ><font size="2" face="arial" ></font><div ><div ></div><div ><p>DHL Express Oman is proud to be certified as a best workplace in Sultanate of Oman and ranked No.2 by global institute Great Place To Work® (GPTW). Here, you will be part of a team of over 200 passionate professionals dedicated to <strong>Connecting People and Changing Lives</strong> through express delivery for some of the world’s most loved and widely recognized brands across the globe. </p><p> Your Future. Delivered. </p><p><strong>Role Opportunity: Channel Relationship Manager-Sales</strong></p><p><strong><u><span>Job Purpose</span></u></strong><span> </span></p><p>To maximise the sales revenue from an existing base of customers, whilst at the same time generating new revenue from new customers.</p><p><strong><u><span>Principal Accountabilities</span></u></strong></p><p ><span><span>a)<span Times New Roman";">      </span></span></span>Maintain a regular call cycle to existing DHL Customers to build strong, multi level relationships within the company to maintain existing DHL sales revenue as customers continue to trade.</p><p ><span><span>b)<span Times New Roman";">     </span></span></span>Probe, question and understand completely the customer needs and requirements to understand where DHL’s service offering can add value to the customers business.</p><p ><span><span>c)<span Times New Roman";">      </span></span></span>Identify potential, negotiate and persuade accordingly existing customers to maximize their use of DHL’s services to generate additional sales revenue from existing customers.</p><p ><span><span>d)<span Times New Roman";">     </span></span></span>Source and action new business leads and persuade potential customers to utilize the DHL services to generate additional sales revenue from new customers.</p><p ><span><span>e)<span Times New Roman";">      </span></span></span>Monitor credit issues and liaise with Finance Department and be aware of issues with no payment and take action where necessary to ensure outstanding money is collected.</p><p ><span><span>f)<span Times New Roman";">        </span></span></span>Update and maintain call details on COMET/ STELLAR, ensure appropriate IBS forms are updated so that all information is accessible for future reference and monitoring.</p><p ><span><span>g)<span Times New Roman";">      </span></span></span>Take ownership of service failures and ensure the correct person resolves the issue so that all customer complaints and problems are handled quickly and efficiently.</p><p ><span><span>h)<span Times New Roman";">      </span></span></span>Analyze figures and reports and spot trends and identify issues and take appropriate action where necessary to maximize revenue by addressing issues early.</p><p ></p><p><strong>What You Bring</strong></p><ul > <li>Minimum of 3 years of sales experience.</li> <li>Strong communicator (in written & spoken English) with excellent numeric and presentation skills. Arabic language is an advantage. </li> <li>Strong individual who can work independently and within a team to deliver results.</li> <li>Able to maintain effective performance under pressure.</li> <li>Preferably with Degree in Business or equivalent.</li> </ul><p><strong>What We Offer</strong></p><ul > <li>Career development with a global market leader internationally.</li> <li>Comprehensive learning and development programs.</li> <li>Inclusive workplace culture.</li> <li>Competitive benefits and wellness initiatives.</li> </ul><p><strong>Ready to Make a Difference?</strong></p><p>If you are looking to further your career with the global market leader in Express logistics and are keen to be part of an organization whose focus is to connect people and improve lives, we are interested to hear from you. Apply now – our recruiters are looking forward to receiving your application!</p><p>DHL is an equal opportunity employer. We reject any form of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience. </p><p><strong>Recruitment Fraud Alert:</strong> DHL Express Oman will never request payment or personal/financial information from applicants or employees at any stage of the recruitment process. Any such request should be treated as fraudulent. All email correspondence will be sent from the official DHL domain e.g. name@dhl.com. Protect yourself by verifying job offers and communications. Your safety is important to us. </p></div><br></div></div></div>

<div><br></div><div><p><strong>Senior Road Freight Operations Coordinator</strong></p> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who ever said ‘‘the sky is the limit’’ never spoke to you! Because for you it’s the beginning</em> <strong>DHL Global Forwarding</strong> has an opening for <strong>Senior Road Freight Operations Coordinator </strong><strong>in</strong> <strong>Muscat, Oman</strong><strong>.</strong></p>   <p>Join us in connecting people and improving lives!</p>   <p><strong>In this Senior Road Freight Operations Coordinator position </strong></p>   <p><strong>Operational Management</strong></p> <ul> <li>Coordinate and monitor end-to-end road freight operations for domestic and international shipments.</li> <li>Ensure timely allocation of transport resources and effective route planning.</li> <li>Manage transportation activities from order receipt through final delivery.</li> <li>Monitor shipment status and proactively resolve operational issues, delays, and service disruptions.</li> <li>Ensure compliance with customer requirements, transport regulations, and company standards.</li> <li>Collaborate closely with the Sales team to manage RFQs (Requests for Quotation), participate in e-bidding activities, develop competitive pricing strategies, and secure profitable business opportunities</li> <li>Maintain high levels of operational efficiency, productivity, and service quality.</li> </ul>     <p><strong>Carrier & Vendor Management</strong></p> <ul> <li>Coordinate with transport vendors and subcontractors to ensure vehicle availability and service reliability.</li> <li>Monitor carrier performance against agreed KPIs.</li> <li>Support contract implementation and rate compliance.</li> <li>Assist in onboarding and evaluating transport providers.</li> </ul>     <p><strong>Customer Service & Stakeholder Management</strong></p> <ul> <li>Act as the primary operational contact for key customers.</li> <li>Provide timely shipment updates and solutions to customer inquiries.</li> <li>Handle escalations professionally and ensure customer satisfaction.</li> <li>Work closely with commercial teams to support business growth and customer retention.</li> </ul>     <p><strong>Performance & Reporting</strong></p> <ul> <li>Prepare daily, weekly, and monthly operational reports.</li> <li>Analyze transportation performance indicators, including:</li> <ul> <li>On-Time Delivery (OTD)</li> <li>Vehicle Utilization</li> <li>Cost per Shipment</li> <li>Carrier Performance</li> <li>Claims and Exceptions</li> </ul> <li>Identify trends and recommend corrective actions to improve efficiency and profitability.</li> </ul>     <p><strong>Compliance & Safety</strong></p> <ul> <li>Ensure adherence to transport regulations, customs requirements, and company policies.</li> <li>Monitor driver and vehicle compliance documentation.</li> <li>Support health, safety, and security initiatives.</li> <li>Maintain accurate operational records and documentation.</li> </ul>     <p><strong>Continuous Improvement</strong></p> <ul> <li>Identify process improvement opportunities and implement operational efficiencies.</li> <li>Participate in digitalization and automation projects.</li> <li>Support implementation of new operational procedures and best practices.</li> <li>Train and mentor junior operations coordinators.</li> </ul>     <p><strong>Key Accountabilities</strong></p> <ul> <li>Service excellence and customer satisfaction.</li> <li>Operational efficiency and cost control.</li> <li>On-time delivery performance.</li> <li>Vendor management and capacity optimization.</li> <li>Compliance with legal and company requirements.</li> <li>Accurate and timely reporting.</li> </ul>             <p><strong>Now, here is what we need from you!</strong></p>   <p><strong>Education</strong></p> <ul> <li>Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or related field.</li> <li>Professional certifications in Logistics or Supply Chain Management are advantageous.</li> </ul>   <p><strong>Experience</strong></p> <ul> <li>5-8 years of experience in road freight transportation or logistics operations.</li> <li>Minimum 2-3 years in a senior operational coordination role.</li> <li>Proven experience in domestic transportation operations, with strong knowledge of local transportation regulations and compliance requirements, in addition to cross-border transportation activities</li> <li>Comprehensive understanding of local and cross-border transportation markets, including market trends, pricing strategies, commercial management, and customer requirements. Experience in developing competitive transport solutions and managing rate negotiations is essential.</li> <li>Knowledge of customs procedures and multi-model operations.</li> </ul>   <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>  </div>

<div><br></div><div><br></div><p><strong>Operation Coordinator - IP</strong><br> <br> Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who ever said ‘‘the sky is the limit’’ never spoke to you! Because for you it’s the beginning</em></p> <p><em>Who gives cargo its airtime? You do.</em> <strong>DHL Global Forwarding</strong> has an opening for an <strong>Operation Coordinator - IP </strong><strong>in Muscat, Oman</strong><strong>.</strong></p>   <p>Join us in connecting people and improving lives!</p>   <p><strong>In this </strong><strong>Operation Coordinator - IP</strong><strong> position</strong></p><div><div ><ul > <li><span >Freight forwarding and logistics knowledge (air, ocean, road, project cargo).</span></li> <li><span >Strong communication and customer service skills.</span></li> <li><span >Documentation and customs compliance knowledge.</span></li> <li><span >Planning and coordination ability.</span></li> <li><span >Problem-solving and multitasking skills.</span></li> <li><span >Knowledge of shipment tracking systems and Microsoft Office tools.</span></li> </ul><p><span ></span></p><p><strong><span >Typical Daily Activities</span></strong></p><ul > <li><span >Following up with carriers, ports and overseas DHL offices.</span></li> <li><span >Tracking & Rooting air, ocean, and road shipments.</span></li> <li><span >Coordinating liners, ports, customs clearance, and delivery schedules.</span></li> <li><span >Attending port operations and coordination </span></li> <li><span >Handling shipping documentation (B/L, AWB, commercial invoice, packing list, customs documents).</span></li> <li><span >Updating customers on shipment status and reports </span></li> <li><span >Managing exceptions, delays, and operational issues.</span></li><li>Coordinating with warehouses, transporters, and site teams</li></ul></div></div>     <p><strong>Now, here is what we need from you! </strong></p> <table> <tbody> <tr> <td width="302"> <p><strong>Education Level</strong></p> </td> </tr> <tr> <td width="302"> <p>Bachelor’s Degree</p> </td> </tr> <tr> <td width="302"> <p><strong>Experience Level</strong></p> </td> </tr> <tr> <td width="302"> <p>Less than 2 years</p> </td> </tr> </tbody> </table>         <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>