وظائف مندوب مشتريات في سلطنة عمان

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Available specialties 19 openings AnesthesiaInternal MedicineUrologyPediatric SurgeryCardiologyCritical CareEmergencyOBG &amp; GynaecologyENTPediatricsNeurosurgeryNeurologyOphthalmologyDermatologyGeneral SurgeryNeonatologyNephrologyOrthopedicVascular Surgery</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>MBBS + Internship + MD/MS or equivalent + 3 years' experience after the Master</li><li>Age must be less than 45 years</li></ul><p></p></section>

<p>Role Overview: Revenue Operations is a newly established team within the Customer department. The Revenue Operations team will be a champion for the customer and will play a key role in day-of-departure operations. The Revenue Operations team will support flight disruptions, flight schedule changes, and cancellations to ensure passengers are supported and are rebooked to minimize any impact. This role requires high level coordination with various teams such as IOCC, Ground Operations, Contact Centre, Sales, and any other team concerned to facilitate any situation of irregular operations (IROPS). In addition, this role includes but is not limited to supporting other functions within the commercial department such as Call Centre Support operations, Recovering Online Error booking transactions and assisting with Customer Care complaints.</p><p>Key Responsibilities:</p><ul><li>Monitor flight disruptions information from IOCC/Network Planning and proactively coordinate with the department concerned to reduce the disruptions on the affected passengers.</li><li>Push flight status communication with passengers regarding delays, cancellations, via SMS/email/WhatsApp, and/or any other form of communication available.</li><li>Coordinate with the airport and/or call center team to process passenger rebooking s, cancellations, and refunds.</li><li>Maintain accurate records of passenger handling during disruptions for audits, compensation claims, and reporting.</li><li>Utilize airline systems (Radixx, iPort, Tamima, Zoho etc.) to manage the assigned tasks.</li><li>Support other commercial functions such as Call Centre &amp; Customer Care with tasks such as (Online Errors, Refunds, INAD Bookings, Outstation Airport Support, Processing complaints).</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Ability to work under pressure and manage stressful situations with professionalism. Ability to problem-solve Able to work independently with minimal supervision Excellent communication skills verbal and written. Proficiency with airline passenger service systems (Radixx, iPort, etc.) Ability to work 24/7 shifts including weekends and public holidays. Academic certification is an advantage.</p>

<p>The Sr. Officer - Card Operation ensures the accurate and timely processing of all activities related to OmanNet, Visa and debit card transactions, as well as reconciliation efforts. He/ She delivers high-quality support services and control functions to customers, facilitating the efficient processing of daily financial and non-financial transactions. The Sr. Officer Card Operations maintains operational integrity through meticulous attention to detail, strict adherence to best practices and timely service delivery. He/ She contributes directly to enhancing customer satisfaction and ensuring compliance with internal policies and regulatory requirements.</p><p><b>Key Accountabilities:</b></p><ul><li>Executes and resolves disputes related to Visa and OmanNet transactions by gathering supporting evidence, submitting chargebacks, and maintaining detailed dispute logs under the supervision of the line manager.</li><li>Collaborates with customers, acquiring banks, and scheme representatives to ensure timely resolution in line with dispute timelines and regulatory requirements.</li><li>Prepares and submits reports to the Central Bank of Oman and Visa, summarizing transaction volumes, settlement data, dispute analysis, fraud statistics, and compliance adherence under the supervision of the line manager.</li><li>Ensures timely and accurate submission of financial and operational reports within required deadlines.</li><li>Conducts analysis of customer complaints related to payment cards, transaction failures, and system issues.</li><li>Identifies root causes, provides resolutions in a timely manner, and documents findings for audit and reporting purposes.</li><li>Reconciles OmanNet Conventional and Visa general ledgers by preparing daily reconciliation sheets, validating entries, and resolving discrepancies.</li><li>Ensures settlements and reconciliation processes comply with accuracy standards and internal controls.</li><li>Inputs daily financial transactions into the system, including manual entries, validating for accuracy, completeness, and timeliness.</li><li>Processes daily settlements for OmanNet and Visa transactions, ensuring all vouchers are accurately prepared in line with operational procedures.</li><li>Analyzes and processes MIS data to generate reports covering transaction trends, performance metrics, and reconciliation summaries.</li><li>Serves as the key custodian for stock and keys, managing secure handovers and ensuring accurate documentation of all key movements.</li><li>Participates in testing of new systems, upgrades, and processes to ensure operational requirements are met.</li><li>Provides feedback and documents test results, identifying gaps and issues.</li><li>Collaborates with vendors, payment processors, and scheme operators to resolve technical issues, coordinate file exchanges, and meet service level agreements.</li><li>Reviews operational processes regularly to identify gaps, mitigate risks, and improve alignment with best practices.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications and Experience:</h2><ul><li>University or College Diploma in Business Administration or a related business field.</li><li>Minimum of 4 years of relevant banking experience in Card Operations is preferred.</li><li>A relevant professional certification (such as: CBOP, Lean Six Sigma etc.) is preferred.</li><li>A proven track record of working closely with Bank s branches.</li><li>Extensive hands-on experience in card operations.</li><li>A proven track record of executing card operations task without disruption.</li></ul><p>Applications will be accepted until 12-Aug-2026 at 2:00 P.M Submissions received after this date and time will not be considered.</p>

<p>The Sr. Officer - Card Operation ensures the accurate and timely processing of all activities related to OmanNet, Visa and debit card transactions, as well as reconciliation efforts. He/ She delivers high-quality support services and control functions to customers, facilitating the efficient processing of daily financial and non-financial transactions. The Sr. Officer Card Operations maintains operational integrity through meticulous attention to detail, strict adherence to best practices and timely service delivery. He/ She contributes directly to enhancing customer satisfaction and ensuring compliance with internal policies and regulatory requirements.</p><p>Key Accountabilities:</p><ul><li>Executes and resolves disputes related to Visa and OmanNet transactions by gathering supporting evidence, submitting chargebacks, and maintaining detailed dispute logs under the supervision of the line manager. Collaborates with customers, acquiring banks, and scheme representatives to ensure timely resolution in line with dispute timelines and regulatory requirements.</li><li>Prepares and submits reports to the Central Bank of Oman and Visa, summarizing transaction volumes, settlement data, dispute analysis, fraud statistics, and compliance adherence under the supervision of the line manager. Ensures timely and accurate submission of financial and operational reports within required deadlines.</li><li>Conducts analysis of customer complaints related to payment cards, transaction failures, and system issues. Identifies root causes, provides resolutions in a timely manner, and documents findings for audit and reporting purposes.</li><li>Reconciles OmanNet Conventional and Visa general ledgers by preparing daily reconciliation sheets, validating entries, and resolving discrepancies. Ensures settlements and reconciliation processes comply with accuracy standards and internal controls.</li><li>Inputs daily financial transactions into the system, including manual entries, validating for accuracy, completeness, and timeliness.</li><li>Processes daily settlements for OmanNet and Visa transactions, ensuring all vouchers are accurately prepared in line with operational procedures.</li><li>Analyzes and processes MIS data to generate reports covering transaction trends, performance metrics, and reconciliation summaries.</li><li>Serves as the key custodian for stock and keys, managing secure handovers and ensuring accurate documentation of all key movements.</li><li>Participates in testing of new systems, upgrades, and processes to ensure operational requirements are met. Provides feedback and documents test results, identifying gaps and issues.</li><li>Collaborates with vendors, payment processors, and scheme operators to resolve technical issues, coordinate file exchanges, and meet service level agreements.</li><li>Reviews operational processes regularly to identify gaps, mitigate risks, and improve alignment with best practices.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>University or College Diploma in Business Administration or a related business field.</li><li>Minimum of 4 years of relevant banking experience in Card Operations is preferred.</li><li>A relevant professional certification (such as: CBOP, Lean Six Sigma etc.) is preferred.</li><li>A proven track record of working closely with Bank s branches.</li><li>Extensive hands-on experience in card operations.</li><li>A proven track record of executing card operations task without disruption.</li></ul>

<p><h4>Company</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Job description</h4> <p>The Senior Officer – Broker Relations is responsible for managing, growing, and strengthening Orient’s broker network across General and Medical insurance lines. The role focuses on developing strategic broker partnerships, driving portfolio expansion, and ensuring seamless coordination between brokers, underwriting, finance, and internal teams. It ensures optimal broker performance through regular reviews, training, renewal management, and strict adherence to compliance and regulatory requirements, while maintaining strong relationships that support business growth and corporate account acquisition.</p> <h4>What you will do (key responsibilities)</h4> <ul> <li>Maintain and expand the broker portfolio on both General and Medical lines of business.</li> <li>Conduct regular and strategic meetings with allocated brokers to develop the portfolio.</li> <li>Handle renewal management and related coordination with both brokers and the underwriting team.</li> <li>Prepare business/performance reports on a monthly basis and share them with the line manager.</li> <li>Conduct portal presentations and training for brokers on various products offered by Orient.</li> <li>Monitor and analyse broker performance on a regular basis.</li> <li>Support the Finance Department on credit control related issues.</li> <li>Maintain excellent rapport with both internal and external stakeholders.</li> <li>Build a strong pipeline of corporate accounts for each quarter.</li> <li>Update and maintain all KYC related documents of the panel broker.</li> <li>Ensure adherence to all regulatory and compliance related processes required by the company.</li> </ul> <h4>Required skills to be successful (qualification)</h4> <ul> <li>Education: Bachelor’s / Master’s / Diploma.</li> <li>Experience: Minimum 5 years in a broker relations role.</li> <li>Certification: Insurance certification will be an added advantage.</li> <li>Excellent communication and people management skills.</li> </ul> <h4>About Orient Insurance PJSC</h4> <p>Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 Million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia and Bahrain.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manage Laboratory QA/QC; maintain ISO 15189/CAP/JCI standards; documentation; audits; corrective actions; quality monitoring. Quality oversight of laboratory operations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Male Lab Quality Officer Leading Medical Centre Group Muscat, Oman Bachelor in Medical Laboratory Science / Biotechnology / Microbiology Minimum 3 years QA/QC As applicable 7 AM to 4 PM RO PHONE_NUMBER Accomadation -Yes Transportation - Yes As per company policy As per Oman Labour Law As per company policy</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Purpose is to carry out tasks related to the processing of employees’ visas and government related documents and ensures compliance with immigration and other relevant regulations. Responsible for the daily activities related to Government Relations including visa and license applications. Maintains open lines of communication with various Government and Municipal agencies<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 3 years experience in the government relations, human resources, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Government Relations, Human Resources, Business Administration, or related major; 1 year experience in the government relations, human resources, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Government Relations Activities<br>• Manages and ensures that various licenses requested for hotel, hotel associates or guest are filled and obtained on time.<br>• Monitors the visa, occupational card and passport expiration of all associates.<br>• Files visa applications for guests and employees and ensures a timely approval.<br>• Maintains a weekly cost overview with detailed justification.<br>• Arranges the coordination of associates’ departures at the airport at the end of their contract to ensure visa cancellation.<br>• Assists the Sales Department with leads from local companies and Government institutions.<br>• Assists with all Government matters where necessary.<br>• Works with relevant government agencies or departments to ensure documents are processed properly.<br>Managing Legal and Compliance Practices<br>• Ensures all food handling cards are filled, approved and renewed on time for all associates who have direct contact with guest.<br>• Maintains a passport &amp; visa file system in the office.<br>• Ensures that front office maintains a proper guest passport file system.<br>• Ensures compliance with regulations relevant to Government Relations transactions and activities.<br>• Provides guidance to other departments to ensure that employees have the necessary documents.<br>• Ensures employee files contain required employment paperwork, related to visas or licenses. Ensures this information is properly maintained and secured for the required length of time.<br>• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.<br>• Communicates property rules and regulations via the employee handbook.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Description</h4> <p>The opportunity</p> <p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. We are hiring an accounts payable and receivable officer to own the company's payment cycle and receivables management from day one.</p> <p>What the role covers</p> <ul> <li>Processing supplier invoices: receipt, coding, verification against purchase orders and contracts, and preparation of payment runs for approval</li> <li>Maintaining supplier master data and bank details, with appropriate fraud controls</li> <li>Processing employee expense claims and reconciling corporate travel agency invoices and card statements</li> <li>Preparing and issuing customer invoices, recording receipts, and monitoring overdue balances</li> <li>Daily bank account reconciliation and petty cash and corporate card record maintenance</li> <li>Applying payment controls including segregation of duties and dual authorisation</li> <li>Identifying and escalating anomalous transactions without delay</li> </ul> <p>Requirements</p> <p>Who we are looking for</p> <ul> <li>At least five years in an accounts payable, accounts receivable, or general accounting role</li> <li>Demonstrated experience operating end-to-end AP and AR processes</li> <li>Familiarity with corporate banking platforms and payment controls</li> <li>Working knowledge of Omani VAT</li> <li>Fluent in English; working Arabic preferred</li> <li>A part-qualification or accounting technician qualification is an advantage</li> <li>Experience in a regulated financial services entity or a start-up environment is also an advantage</li> </ul> <p>What this is</p> <p>This is a founding-team role at an institution under construction. The processes, systems, and controls are being built now, and the person in this role will help shape them. If you want to own your function properly from the start, this is worth a conversation.</p></p><p></p>

<p><h4>Description</h4> <p>The opportunity</p> <p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. We are hiring an accounts payable and receivable officer to own the company's payment cycle and receivables management from day one.</p> <p>What the role covers</p> <ul> <li>Processing supplier invoices: receipt, coding, verification against purchase orders and contracts, and preparation of payment runs for approval</li> <li>Maintaining supplier master data and bank details, with appropriate fraud controls</li> <li>Processing employee expense claims and reconciling corporate travel agency invoices and card statements</li> <li>Preparing and issuing customer invoices, recording receipts, and monitoring overdue balances</li> <li>Daily bank account reconciliation and petty cash and corporate card record maintenance</li> <li>Applying payment controls including segregation of duties and dual authorisation</li> <li>Identifying and escalating anomalous transactions without delay</li> </ul> <p>Requirements</p> <p>Who we are looking for</p> <ul> <li>At least five years in an accounts payable, accounts receivable, or general accounting role</li> <li>Demonstrated experience operating end-to-end AP and AR processes</li> <li>Familiarity with corporate banking platforms and payment controls</li> <li>Working knowledge of Omani VAT</li> <li>Fluent in English; working Arabic preferred</li> <li>A part-qualification or accounting technician qualification is an advantage</li> <li>Experience in a regulated financial services entity or a start-up environment is also an advantage</li> </ul> <p>What this is</p> <p>This is a founding-team role at an institution under construction. The processes, systems, and controls are being built now, and the person in this role will help shape them. If you want to own your function properly from the start, this is worth a conversation.</p></p><p></p>

<p><h4>Company</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Job description</h4> <p>The Senior Officer – Broker Relations is responsible for managing, growing, and strengthening Orient’s broker network across General and Medical insurance lines. The role focuses on developing strategic broker partnerships, driving portfolio expansion, and ensuring seamless coordination between brokers, underwriting, finance, and internal teams. It ensures optimal broker performance through regular reviews, training, renewal management, and strict adherence to compliance and regulatory requirements, while maintaining strong relationships that support business growth and corporate account acquisition.</p> <h4>What you will do (key responsibilities)</h4> <ul> <li>Maintain and expand the broker portfolio on both General and Medical lines of business.</li> <li>Conduct regular and strategic meetings with allocated brokers to develop the portfolio.</li> <li>Handle renewal management and related coordination with both brokers and the underwriting team.</li> <li>Prepare business/performance reports on a monthly basis and share them with the line manager.</li> <li>Conduct portal presentations and training for brokers on various products offered by Orient.</li> <li>Monitor and analyse broker performance on a regular basis.</li> <li>Support the Finance Department on credit control related issues.</li> <li>Maintain excellent rapport with both internal and external stakeholders.</li> <li>Build a strong pipeline of corporate accounts for each quarter.</li> <li>Update and maintain all KYC related documents of the panel broker.</li> <li>Ensure adherence to all regulatory and compliance related processes required by the company.</li> </ul> <h4>Required skills to be successful (qualification)</h4> <ul> <li>Education: Bachelor’s / Master’s / Diploma.</li> <li>Experience: Minimum 5 years in a broker relations role.</li> <li>Certification: Insurance certification will be an added advantage.</li> <li>Excellent communication and people management skills.</li> </ul> <h4>About Orient Insurance PJSC</h4> <p>Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 Million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia and Bahrain.</p></p><p></p>

<p>Senior Infrastructure Investment Officer Please note that the deadline is based on Korean Standard Time Zone (KST, UTC+9) INTRODUCTION TO GGGI The Global Green Growth Institute (GGGI) is a treaty-based international, inter-governmental organization dedicated to supporting and promoting strong, inclusive and sustainable economic growth in developing countries and emerging economies. To learn more please visit about GGGI web page. In the Sultanate of Oman, GGGI has partnered with the Government through the leadership of the Environment Authority (EA) to develop the "Accelerating Resilience and Innovation for Sustainable Ecosystems management" (ARISE) Program. The ARISE Program is a USD 100 million initiative spanning six years, designed to deliver climate action, ecosystem restoration, and economic growth through Nature-based Solutions (NbS) integrated into the Bioeconomy and Sustainable Special Economic Zones (SSEZs). The program ultimately targets the restoration of 30,000 hectares of land, an estimated 750,000 tCO2e/year in greenhouse gas emission reductions, and the creation of over 1,000 green jobs. The implementation of the ARISE Program is structured around two phases. Phase 1 will cover 2 years, and Phase 2 will be over 4 years. The funding has been approved for Phase 1.</p><p>PURPOSE</p><ul><li>Support the preparation of Work Plan and conduct related analysis for a dedicated Infrastructure and Sustainability Trust Fund (ISTF) in partnership with a national development bank.</li><li>Contribute to the drafting of the ISTF Operating Manual and related validation process.</li><li>Support operationalization of the ISTF.</li><li>Contribute to the development of risk management tools for the domestic bank partner to manager debt and equity portfolios, as well as monitoring, reporting and verification mechanisms.</li><li>Support the development of an investment pipeline in alignment with ARISE program and its thematic priorities.</li><li>Prepare investment documentations, including investment briefs, memos, presentations, financial models, and scenario analysis.</li><li>Lead investment roadshows from targeting appropriate funding institutions and agencies such as international funds, bilateral and multilateral funding mechanisms, private equity funds, guarantee funds and other climate investors.</li><li>Provide technical guidance to junior staff in the country team.</li></ul><p>ENGAGEMENT</p><ul><li>The scope of work will include indenting and engaging with government partners, private and public sector finance institutions and initiatives. The Senior Officer shall:Keep abreast on socio-economic and political changes in the environment and undertake timely strategic review of GGGI s Oman country program ensuring continued relevance in investment projects</li><li>Support the development of partnerships with national and regional institutions including DFIs and investor communities as well as government bodies</li><li>Engage financial institutions and commercial lenders in the development of projects to ensure that the initiatives projects adequately represent their vision, interests, criteria, and objectives.</li><li>Facilitate, where necessary, connections between public and private institutions to develop investment projects and/or innovative funding mechanisms.</li><li>Collaborate with project developers and support selected partners in project documentation following the best global practices.</li><li>Support further development and expansion of GGGI's network of financial institutions, banks, funds and other relevant organizations both domestically and internationally.</li><li>Carry out additional investment-related tasks as assigned</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>A master's degree in finance, accounting, business management or economics. Relevant financial certifications such as CFA will be an added advantage.</li><li>Preferred 7-10 years of relevant professional experience related to project development, direct investments and financial modeling.</li><li>Solid understanding of various financial products, debt/equity instruments being used in MENA finance/investment sector. Direct working experience with any of these products is a must.</li><li>Familiarity with green investment, climate finance, or sustainable development sectors is desirable.</li><li>Excellent Arabic and English writing skills is a must, writing examples might be requested as well as potentially a written exercise as part of the selection procedure.</li><li>At least 2 years of international experience living and working outside of home country.</li></ul><p>FUNCTIONAL</p><ul><li>Strong analytical and financial modeling skills.</li><li>Understanding of investment processes and project development.</li><li>Ability to collaborate effectively with stakeholders across sectors.</li><li>Strong organizational and communication skills.</li><li>Ability to support multiple tasks and deliver outputs within deadlines.</li></ul><p>CORPORATE</p><ul><li>Understand and actively supports GGGI's mission, vision and values.</li><li>Outstanding stakeholder engagement, client relationship, communication, teamwork, and consensus building.</li><li>Process and share information easily and excellent at problem solving.</li><li>Manage emotions and stress positively, builds rapport and resolves conflict easily.</li><li>Promote creativity and innovation among staff.</li><li>Work effectively with other teams of a high degree of cultural and professional diversity.</li></ul>

<p><h4>Job identification</h4> <p>34011</p> <h4>Job category</h4> <p>Clinicians</p> <h4>Posting date</h4> <p>06/16/2026 10:57 AM</p> <h4>Apply before</h4> <p>06/30/2026 10:57 AM</p> <h4>Degree level</h4> <p>Bachelor's degree</p> <h4>Job schedule</h4> <p>Full time</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Provide essential support to the Government Relations Leadership in managing various government-related tasks, embassies, associate relations, and administrative functions. This position requires outstanding organizational skills, meticulous attention to detail, and a comprehensive understanding of governmental processes and regulations.&nbsp;<br>Manage the allocated petty cash expenditure through maintaining original receipts and through timely preparation of expense reports. Process government transactions and organize visits to government agencies in an efficient and timely manner to minimize cost and avoid penalties and additional fees. Establish and maintain productive working relationships with key and operational government offices including: Ministry of Interior, Municipality, Ministry of Economy and Commerce, Ministry of Business and Trade and other Ministries and agencies, in order to assist with the efficient processing and approval of requests and formalities. Work closely with HR and Administration teams to ensure the timely completion and execution of relevant government and administrative formalities.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>The Global Green Growth Institute (GGGI) is a treaty-based international, inter-governmental organization dedicated to supporting and promoting strong, inclusive and sustainable economic growth in developing countries and emerging economies. To learn more please visit about GGGI web page. In the Sultanate of Oman, GGGI has partnered with the Government through the leadership of the Environment Authority (EA) to develop the "Accelerating Resilience and Innovation for Sustainable Ecosystems management" (ARISE) Program . The ARISE Program is a USD 100 million initiative spanning six years, designed to deliver climate action, ecosystem restoration, and economic growth through Nature-based Solutions (NbS) integrated into the Bioeconomy and Sustainable Special Economic Zones (SSEZs) . The program ultimately targets the restoration of 30,000 hectares of land, an estimated 750,000 tCO2e/year in greenhouse gas emission reductions, and the creation of over 1,000 green jobs. The implementation of the ARISE Program is structured around two phases. Phase 1 will cover 2 years, and Phase 2 will be over 4 years. The funding has been approved for Phase 1. POSITION SUMMARY Based in Salalah, in Dhofar Governorate, Oman, the MEL &amp; Data Officer plays a key role as the MEL focal point for the Oman ARISE Program. Reporting directly to the ARISE Program Lead, this position supports the on-the-ground delivery of the multi-year program s results framework. The Officer will work in close collaboration with the Regional MEL Senior Officer for the Middle East and North Africa (MENA) to implement GGGI s organizational-wide MEL framework at the program level. This role involves coordinating MEL implementation, data collection, analysis, and visualization, learning &amp; reporting following the comprehensive MEL plan for ARISE, including supporting baseline assessments such as Knowledge, Aptitude, and Practices (KAP) surveys and ecological data tracking. Additionally, the Officer will collaborate with the Program Implementation Unit (PIU) to create tailored MEL tools, assist in internal and external reporting, and contribute to the capacity of local partners and government stakeholders. PURPOSE • Coordinate the implementation and periodic review of MEL framework and MEL Plan specifically for the Oman ARISE Program, ensuring alignment with overall program objectives and GGGI s global MEL standards. • Support updates to the Theory of Change (TOC) and Detailed Implementation Plan (DIP) based on field validations and data collection. • Coordinate and execute formal baseline assessments including integrating GIS spatial data, GHG emission tracking, and socio-economic data within the first months of the inception phase. • Collaborate with the Program Lead and technical experts to design tailored mobile data collection tools and dashboards that effectively monitor and evaluate program outputs and outcomes. • Compile lessons learned and best practices to refine the program s adaptive management strategies. ENGAGEMENT • Collaborate with program team members to design, test, and implement tailored MEL and data collection tools that effectively monitor and evaluate community-level project activities. • Maintain close communication with the RO-MENA and collaborates closely with the Regional MEL Senior Officer (MENA) to ensure adherence and contribute to GGGI s Project/Program Cycle Management (PCM) guidelines and MEL methodologies. • Engage actively with key Omani government stakeholders, including the Environment Authority (EA), the National Centre for Statistics and Information (NCSI), and the Oman Zero Carbon Center, to align program MRV methodologies with national tracking systems and NDCs. • Partner with local academic institutions, primarily the Dhofar University Biodiversity Research Center (BRC), to execute randomized field surveys, focus group discussions, and ecological data triangulation. DELIVERY • Coordinate and support mixed-methods baseline assessments, including large-scale KAP surveys targeting Dhofar communities, ensuring high-quality data collection following statistically valid random sampling frameworks.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Master's degree or equivalent in economics, statistics, data science, environmental science, development studies, or a related field.</p><p>A minimum of 5 years of professional experience in monitoring and evaluation, data analysis, and program development for large-scale international development or climate finance projects.</p><p>Demonstrated expertise in quantitative and qualitative data analysis software (e.g., R, Python, MAXQDA) and advanced Microsoft Excel (VBA).</p><p>Proven experience utilizing mobile data collection platforms (Kobo Toolbox, Ona, etc.) and developing user-friendly digital survey forms.</p><p>Exceptional analytical, writing, and presentation skills in English are required.</p><p>Fluency in Arabic is an asset for this role and is highly desirable.</p><p>Strong written and verbal communication skills in English; ability to draft high-quality MEL frameworks, evaluation reports, and technical documents.</p><p>Strong project management and coordination skills, including experience working with governments (e.g., Environment Authority), development partners, and technical experts.</p><p>Ability to interpret technical analysis, GIS mapping, and GHG modeling outputs and translate them into actionable MEL insights and policy-level reporting.</p><p>Strong background in developing complex logframes and impact tracking mechanisms, particularly for climate change, agriculture, or Nature-based Solutions (NbS).</p><p>Ability to coordinate consultants, enumerators, and data collection activities across multiple stakeholders without direct line management authority.</p><p>Strong organizational skills and attention to detail, with the ability to manage competing priorities and meet deadlines in a time-sensitive environment.</p><p>Solutions-oriented and collaborative approach to problem solving in a multi-stakeholder setting.</p><p>Understand and actively support GGGI's mission, vision and values.</p><p>Promote an organizational culture of trust, transparency, respect and partnership.</p><p>Excel at problem solving, ask questions and seek support when needed, share easily information and knowledge with others both internally as externally.</p><p>Manage emotions and stress positively, build rapport and resolves conflict easily.</p><p>Strong ability to work independently and/or remotely, while maintaining productivity.</p>

<p><br></p><p><b>Job Title Chief Operations Officer Water &amp; Wastewater</b></p><p>Job Purpose The Chief Operating Officer for the Water &amp; Wastewater divisions is accountable for management, performance, and improvement of the water &amp; wastewater operations and maintenance as well as water &amp; wastewater project management and asset management functions at Nama Dhofar Services Company.</p><p>Key Responsibilities, Accountabilities and Result Areas Description:</p><ul><li>Set the business direction and vision for the water &amp; wastewater business by articulating strategic priorities and identifying enablers for success in the long term in collaboration with senior leadership in the company.</li><li>Providing direction and leadership in the identification, development and implementation of strategies, programs, policies, decisions, assignments and activities of water &amp; wastewater operations, maintenance, projects and asset management.</li><li>Ensure protection of water &amp; wastewater services and network to ensure effective and efficient results.</li><li>Define and develop the Project Management strategy for the organization that supports and enables the achievement of overall objectives of the organizations.</li><li>Serving as a key member of the executive leadership team to drive the growth of the organization and build world-class utilities.</li><li>Provide strategic recommendations to the CEO and board of directors.</li><li>Provide strategic direction, leadership and management of operational and capital delivery activities to ensure meeting the company s strategic objectives.</li><li>Oversee the preparation of the five-year business plan for water &amp; wastewater division.</li><li>Oversee the operations of water &amp; wastewater sectors and make any necessary improvements to meet business goals.</li><li>Implement programs and strategies to drive operational process improvements.</li><li>Oversee the implementation of the company s water &amp; wastewater capital delivery programs in line with regulatory allowances and approvals.</li><li>Convert strategic objectives into actionable plans for performance and growth.</li><li>Monitor the budgets for water &amp; wastewater divisions in conjunction with organizational budget while ensuring adherence to regulatory allowances.</li><li>Direct and oversee the development and approval of operational policies and procedures to ensure compliance with regulatory/legislative requirements.</li><li>Oversee operational processes and identify/implement potential operational improvements to improve service, quality, HSE, and cost efficiency.</li><li>Lead cost optimization initiatives in order to utilize resources in an efficient manner.</li><li>Oversee the articulation of the company s water &amp; wastewater capital plan while anticipating major capital expenditure and its impact upon cash flows.</li><li>Oversee the performance review of contractors/sub-contractors for operations and maintenance activities</li><li>Work on continuous improvement on new assets planning, design, construction and commissioning.</li><li>Oversee the risk assessment of operations and maintenance systems and guide the development of recommendations for risk management.</li><li>Oversee the effective maintenance of the company s physical assets and direct compliance with relevant quality standards.</li><li>Oversee the asset management policies procedures and plans</li><li>Oversee the strategy and the procedures of the water quality</li><li>Define SMART KPIs, responsibilities and authorities for team members and ensure objective periodic administration of the performance appraisal process. Review performance in an objective, fair, and transparent manner and hold people accountable for performance; create development plans in line with employee aspirations and company objectives.</li><li>Actively coach team members on opportunities for performance improvement and capability development and take actions to leverage people s strengths, and develop them through different available means.</li><li>Building and maintaining a positive and productive work environment for team members in the department.</li><li>Maintain an up-to-date knowledge and awareness of new technologies ensuring that the team understand these developments and reflect them in their work and recommendations.</li><li>Delegate responsibilities and tasks to team members with clear timelines and expectations on quality; make available the requisite resources to perform the job, but ultimately owns the responsibility to deliver the tasks.</li><li>Manage the development and implementation of departmental policies, systems, processes, and procedures to ensure compliance with regulatory and company s requirements and standards.</li><li>Identify the business need for establishing or enhancing process or automation. Provide inputs in improving or modifications to existing processes, defining and documenting it; share and assign accountabilities within the team for managing the process.</li><li>Ensure that departmental reports are prepared in a comprehensive, accurate and timely manner, and meet company s requirements and standards.</li><li>Responsible for closing any audit observations related to the department</li><li>Adhere to all company processes and procedures.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of a bachelor s degree in engineering</li><li>Master s degree is favored but not mandatory</li><li>At least 13 years of relevant Experience in planning, projects, operations, maintenance in a utilities sector or industrial environment.</li><li>6 years managerial experience of which 3 are in a senior leadership role</li></ul>

<p><br></p><p><b>PURPOSE</b></p><ul><li>Support the preparation of Work Plan and conduct related analysis for a dedicated Infrastructure and Sustainability Trust Fund (ISTF) in partnership with a national development bank.</li><li>Contribute to the drafting of the ISTF Operating Manual and related validation process.</li><li>Support operationalization of the ISTF.</li><li>Contribute to the development of risk management tools for the domestic bank partner to manager debt and equity portfolios, as well as monitoring, reporting and verification mechanisms.</li><li>Support the development of an investment pipeline in alignment with ARISE program and its thematic priorities.</li><li>Prepare investment documentations, including investment briefs, memos, presentations, financial models, and scenario analysis.</li><li>Lead investment roadshows from targeting appropriate funding institutions and agencies such as international funds, bilateral and multilateral funding mechanisms, private equity funds, guarantee funds and other climate investors.</li><li>Provide technical guidance to junior staff in the country team.</li></ul><p>ENGAGEMENT</p><ul><li>The scope of work will include indenting and engaging with government partners, private and public sector finance institutions and initiatives. The Senior Officer shall:Keep abreast on socio-economic and political changes in the environment and undertake timely strategic review of GGGI s Oman country program ensuring continued relevance in investment projects</li><li>Support the development of partnerships with national and regional institutions including DFIs and investor communities as well as government bodies</li><li>Engage financial institutions and commercial lenders in the development of projects to ensure that the initiatives projects adequately represent their vision, interests, criteria, and objectives.</li><li>Facilitate, where necessary, connections between public and private institutions to develop investment projects and/or innovative funding mechanisms.</li><li>Collaborate with project developers and support selected partners in project documentation following the best global practices.</li><li>Support further development and expansion of GGGI's network of financial institutions, banks, funds and other relevant organizations both domestically and internationally.</li><li>Carry out additional investment-related tasks as assigned</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>A master's degree in finance, accounting, business management or economics. Relevant financial certifications such as CFA will be an added advantage.</li><li>Preferred 7-10 years of relevant professional experience related to project development, direct investments and financial modeling.</li><li>Solid understanding of various financial products, debt/equity instruments being used in MENA finance/investment sector. Direct working experience with any of these products is a must.</li><li>Familiarity with green investment, climate finance, or sustainable development sectors is desirable.</li><li>Excellent Arabic and English writing skills is a must, writing examples might be requested as well as potentially a written exercise as part of the selection procedure.</li><li>At least 2 years of international experience living and working outside of home country.</li></ul><p>FUNCTIONAL</p><ul><li>Strong analytical and financial modeling skills.</li><li>Understanding of investment processes and project development.</li><li>Ability to collaborate effectively with stakeholders across sectors.</li><li>Strong organizational and communication skills.</li><li>Ability to support multiple tasks and deliver outputs within deadlines.</li></ul><p>CORPORATE</p><ul><li>Understand and actively supports GGGI's mission, vision and values.</li><li>Outstanding stakeholder engagement, client relationship, communication, teamwork, and consensus building.</li><li>Process and share information easily and excellent at problem solving.</li><li>Manage emotions and stress positively, builds rapport and resolves conflict easily.</li><li>Promote creativity and innovation among staff.</li><li>Work effectively with other teams of a high degree of cultural and professional diversity.</li></ul>

<p>INTRODUCTION TO GGGI The Global Green Growth Institute (GGGI) is a treaty-based international, inter-governmental organization dedicated to supporting and promoting strong, inclusive and sustainable economic growth in developing countries and emerging economies. To learn more please visit about GGGI web page. In the Sultanate of Oman, GGGI has partnered with the Government through the leadership of the Environment Authority (EA) to develop the "Accelerating Resilience and Innovation for Sustainable Ecosystems management" (ARISE) Program . The ARISE Program is a USD 100 million initiative spanning six years, designed to deliver climate action, ecosystem restoration, and economic growth through Nature-based Solutions (NbS) integrated into the Bioeconomy and Sustainable Special Economic Zones (SSEZs) . The program ultimately targets the restoration of 30,000 hectares of land, an estimated 750,000 tCO2e/year in greenhouse gas emission reductions, and the creation of over 1,000 green jobs. The implementation of the ARISE Program is structured around two phases. Phase 1 will cover 2 years, and Phase 2 will be over 4 years. The funding has been approved for Phase 1.</p><p>POSITION SUMMARY Based in Salalah, in Dhofar Governorate, Oman, the MEL &amp; Data Officer plays a key role as the MEL focal point for the Oman ARISE Program. Reporting directly to the ARISE Program Lead, this position supports the on-the-ground delivery of the multi-year program s results framework. The Officer will work in close collaboration with the Regional MEL Senior Officer for the Middle East and North Africa (MENA) to implement GGGI s organizational-wide MEL framework at the program level. This role involves coordinating MEL implementation, data collection, analysis, and visualization, learning &amp; reporting following the comprehensive MEL plan for ARISE, including supporting baseline assessments such as Knowledge, Aptitude, and Practices (KAP) surveys and ecological data tracking. Additionally, the Officer will collaborate with the Program Implementation Unit (PIU) to create tailored MEL tools, assist in internal and external reporting, and contribute to the capacity of local partners and government stakeholders.</p><p>PURPOSE • Coordinate the implementation and periodic review of MEL framework and MEL Plan specifically for the Oman ARISE Program, ensuring alignment with overall program objectives and GGGI s global MEL standards. • Support updates to the Theory of Change (TOC) and Detailed Implementation Plan (DIP) based on field validations and data collection. • Coordinate and execute formal baseline assessments including integrating GIS spatial data, GHG emission tracking, and socio-economic data within the first months of the inception phase. • Collaborate with the Program Lead and technical experts to design tailored mobile data collection tools and dashboards that effectively monitor and evaluate program outputs and outcomes. • Compile lessons learned and best practices to refine the program s adaptive management strategies.</p><p>ENGAGEMENT • Collaborate with program team members to design, test, and implement tailored MEL and data collection tools that effectively monitor and evaluate community-level project activities. • Maintain close communication with the RO-MENA and collaborates closely with the Regional MEL Senior Officer (MENA) to ensure adherence and contribute to GGGI s Project/Program Cycle Management (PCM) guidelines and MEL methodologies. • Engage actively with key Omani government stakeholders, including the Environment Authority (EA), the National Centre for Statistics and Information (NCSI), and the Oman Zero Carbon Center, to align program MRV methodologies with national tracking systems and NDCs. • Partner with local academic institutions, primarily the Dhofar University Biodiversity Research Center (BRC), to execute randomized field surveys, focus group discussions, and ecological data triangulation.</p><p>DELIVERY • Coordinate and support mixed-methods baseline assessments, including large-scale KAP surveys targeting Dhofar communities, ensuring high-quality data collection following statistically valid random sampling frameworks. [JY1] • Compile and analyze secondary data analysis using historical government records, GIS mapping platforms, and localized emission factors to establish accurate Zero-Point Baselines for rangeland degradation and GHG emissions. • Clean, process, and analyze complex quantitative and qualitative datasets, utilizing data visualization to regularly produce stakeholder-friendly update briefs to [JY2] [JY3] support evidence-based decision-making for the Program Steering Committee (PSC) and Program Management Committee (PMC).Develop [JY4] [JY5] the official ARISE Program MEL Plan and is data collection mechanisms to monitor and measure the program s progress against environmental and socioeconomic performance indicators and Ensure all the program data is collected on time on the GGGI Online.. • Maintain internal project reporting, including tracking the 750,000 tCO2e/year emission reduction and 30,000 ha restoration targets via GGGI Online (GO). • Program and deploy mobile data collection tools (e.g., Open Data Kit, MS forms, Google survey, Kobo Toolbox, Ona) utilizing XLS form-building. • Prepare Annual End-Of-Year-Results (EOYR) reports, impact case studies, and donor progress reports in a timely and highly professional manner. • Ensure the preparation, accuracy and timely submission of monitoring reports.</p><p>WORKING CONDITIONS The MEL &amp; Data Officer is an G8NAT grade level in GGGI's national salary scale, details of which can be found in the GGGI Staff Rules on GGGI s website. In addition, GGGI provides 27 days of annual leave, flexible work arrangements and contribution towards private health insurance that covers dental and vision. GGGI is committed to providing a work environment that is sufficiently flexible to accommodate diverse life-cycle challenges and assist Staff members to achieve a better balance between work commitments and personal and family commitments, thus ensuring high performance, long-term productivity and well-being of Staff members. For more information on GGGI's terms and conditions (allowances, health care, education etc.) please familiarize yourself with GGGI's Rules and Regulations that can be found here: https://gggi.org/policy-documents/. Child protection GGGI is committed to child protection, irrespective of whether any specific area of work involves direct contact with children. GGGI s Child Protection Policy is written in accordance with the Convention on the Rights of the Child.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Master's degree or equivalent in economics, statistics, data science, environmental science, development studies, or a related field.</li><li>A minimum of 5 years of professional experience in monitoring and evaluation, data analysis, and program development for large-scale international development or climate finance projects.</li><li>Demonstrated expertise in quantitative and qualitative data analysis software (e.g., R, Python, MAXQDA) and advanced Microsoft Excel (VBA).</li><li>Proven experience utilizing mobile data collection platforms (Kobo Toolbox, Ona, etc.) and developing user-friendly digital survey forms.</li><li>Exceptional analytical, writing, and presentation skills in English are required.</li><li>Fluency in Arabic is an asset for this role and is highly desirable.</li></ul><p><strong>FUNCTIONAL COMPETENCIES</strong></p><ul><li>Strong written and verbal communication skills in English; ability to draft high-quality MEL frameworks, evaluation reports, and technical documents.</li><li>Strong project management and coordination skills, including experience working with governments (e.g., Environment Authority), development partners, and technical experts.</li><li>Ability to interpret technical analysis, GIS mapping, and GHG modeling outputs and translate them into actionable MEL insights and policy-level reporting.</li><li>Strong background in developing complex logframes and impact tracking mechanisms, particularly for climate change, agriculture, or Nature-based Solutions (NbS).</li><li>Ability to coordinate consultants, enumerators, and data collection activities across multiple stakeholders without direct line management authority.</li><li>Strong organizational skills and attention to detail, with the ability to manage competing priorities and meet deadlines in a time-sensitive environment.</li><li>Solutions-oriented and collaborative approach to problem solving in a multi-stakeholder setting.</li></ul><p><strong>CORPORATE</strong></p><ul><li>Understand and actively support GGGI's mission, vision and values.</li><li>Promote an organizational culture of trust, transparency, respect and partnership.</li><li>Excel at problem solving, ask questions and seek support when needed, share easily information and knowledge with others both internally as externally.</li><li>Manage emotions and stress positively, build rapport and resolves conflict easily.</li><li>Strong ability to work independently and/or remotely, while maintaining productivity.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The opportunity Goodman Masson is partnering with a new financial markets infrastructure venture under formation in Oman.<br> Backed by prominent institutional investors, the business is building a greenfield platform from the ground up, and is now hiring at the build stage.<br> This is a rare chance to help stand up critical market infrastructure from a blank sheet and then run what you have built.<br> The role As Lead Post-Trade Support Specialist you own the operational health of the post-trade platform in production: the settlement and registry lifecycle, corporate actions and reconciliation, the interfaces to settlement banks and market counterparties, and the messaging that carries every instruction in and out.<br> On a single-platform business this is the function that keeps settlement finality flowing and stands between a production fault and a settlement failure.<br> In the build phase you design the support model that will run the platform.<br> In the run phase you operate the service and the team you have designed.<br> What you will do Own second- and third-line application support across the settlement, registry, clearing, and corporate actions functions Monitor the trade, settlement, corporate actions, and reconciliation lifecycle in production, and act on exceptions before they reach participants Own incident, problem, and root-cause management, and lead the technical bridge in a major incident Support and monitor the messaging and integration layer including SWIFT ISO 15022 and ISO 20022, and resolve message and interface failures Own the batch estate and the schedulers that drive the settlement day, and recover processing within the settlement-day timetable Design the run-phase support model, author the runbooks, and build and lead the support team Location and terms Based in Muscat, Oman.<br> Permanent for Omani nationals; two-year fixed-term contract for expatriate hires.<br> Omani nationals are strongly encouraged to apply.<br> If this is your kind of build, please apply now!<br> What you will bring Degree in computer science, information technology, or a related discipline Six to ten years in post-trade support within capital markets or a comparable financial institution Deep knowledge of the post-trade lifecycle: settlement, clearing, corporate actions, reconciliations, and off-market transactions Knowledge across asset classes: equities, fixed income, and derivatives Direct experience supporting a SWIFT ISO 15022 or ISO 20022 integration layer Hands-on experience with an enterprise scheduler such as Control-M or Autosys Strong SQL, Unix or Linux, and scripting, with production monitoring tools ITIL-aligned incident, problem, and change management Fluent English, written and spoken Also of interest Direct experience supporting a financial market infrastructure such as a central securities depository, central counterparty, exchange, or settlement system Familiarity with the CPMI-IOSCO Principles for Financial Market Infrastructures, particularly the operational risk and resilience principles Experience supporting a modern central securities depository or clearing platform ITIL certification Depth in scripting and automation such as Python or shell</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>JOB PURPOSE:<br></span></strong><span>As the first point of contact for customer queries and complaints across Employee Benefits (EB), this role is responsible for&nbsp;<strong>delivering a consistently high standard of customer service and complaint resolution</strong>. The role involves investigating, responding to, and resolving customer complaints in a timely and compliant manner, while conducting root cause analysis and driving corrective action plans to prevent recurrence. With a primary focus on Oman operations, the role also provides cross-functional support across non-Oman markets complaints. It requires strong stakeholder coordination, proactive issue resolution, and a continuous focus on enhancing customer experience and service quality.<br></span><span><strong><span>JOB DESCRIPTION:&nbsp;&nbsp;</span></strong></span></p><br><br><ul><li><span>Serve as the first point of contact for walk-in customers in Oman, ensuring a positive, professional, and efficient service experience</span></li><li><span>Manage and resolve Group (Employee Benefits) complaints for Oman and the wider Gulf region, ensuring compliance with regulatory requirements and internal SLAs</span></li><li><span>Oversee and track MedNet (MN) complaints for Oman, ensuring timely resolution and proper escalation where required.</span></li><li><span>Investigate complaints thoroughly by reviewing documentation, engaging with complainants, and assessing all relevant information to determine validity and appropriate resolution.</span></li><li><span>Respond to both&nbsp;<strong>regulatory and non-regulatory complaints</strong> within defined timelines, ensuring accuracy, fairness, and completeness.</span></li><li><span>Analyze information gathered during investigations to identify root causes, trends, and systemic issues impacting customer experience.</span></li><li><span>Draft clear, comprehensive responses that address all complaint points, including the ability to present complex issues in a structured and easily understood manner.</span></li><li><span>Ensure customers are kept informed throughout the complaint lifecycle, including regular updates and final resolution outcomes.</span></li><li><span>Record, track, and monitor complaints across all stages, ensuring proper documentation and audit readiness.</span></li><li><span>Prepare&nbsp;<strong>executive-level complaint summaries and reports</strong> for Senior Management, highlighting key issues, trends, and risk areas.</span></li><li><span>Identify and communicate&nbsp;<strong>emerging trends, root causes, and service gaps</strong>, recommend and implement&nbsp;<strong>process improvements</strong> to enhance customer experience and operational efficiency.</span></li><li><span>Support the&nbsp;<strong>Complaints &amp; Continuous Improvement Manager</strong> in strengthening complaint handling frameworks, procedures, and governance.</span></li><li><span>Prepare and submit&nbsp;<strong>periodic regulatory reports</strong> in line with agreed SLAs and local regulatory requirements.</span></li><li><span>Support&nbsp;<strong>complaint-related audits</strong>, including internal and external audits, by ensuring documentation, controls, and processes meet compliance standards.</span></li><li><span>Liaise with&nbsp;<strong>local regulators and internal stakeholders</strong> to ensure alignment with regulatory expectations and service excellence standards.<br></span><span><br><strong>KEY DELVIERABLES:</strong></span></li><li><span>Communicate with external and internal customers as well as local regulators to address and resolve complaints within the required SLA.</span></li><li><span>Work internally with all relevant stakeholders (operations, claims, legal, finance, compliance etc) to review complaints, diagnose root causes and recommend action.</span></li><li><span>Timely resolution of EB customer queries and complaints.</span></li><li><span>Effective oversight and closure of MN complaints in Oman.</span></li><li><span>Seamless handling of walk-in customers with high service standards.</span></li><li><span>Cross-market support for complaints (non-Oman and retail).</span></li><li><span>Accurate reporting, trend analysis, and continuous improvement initiatives.<br></span><strong><span>COMMUNICATIONS &amp; WORKING RELATIONSHIPS:</span></strong></li><li><span>Communicate with external and internal customers as well as local regulators to address and resolve complaints within the required SLA.</span></li><li><span>Work internally with all relevant stakeholders (operations, claims, legal, finance, compliance etc) to review complaints, diagnose root causes and recommend action.<br><strong>FRAMEWORKS, BOUNDARIES, &amp; DECISION-MAKING AUTHORITY:&nbsp;</strong></span></li><li><span>Reports to Business Controls Manager.</span></li><li><span>No Financial authority.<br><strong>QUALIFICATIONS, EXPERIENCE, &amp; SKILLS:&nbsp;</strong></span></li><li><span>2-5 years of relevant experience in insurance or financial organization</span></li><li><span>Oral &amp; Written communication skills in English, Arabic and Hindi</span></li><li><span>Bachelor’s degree or equivalent.</span></li><li><span>Strong knowledge of the financial services industry and the operational transactions and processes supported.</span></li><li><span>Excellent organizational skills with the ability to multi-task effectively.</span></li><li><span>Demonstrated knowledge of MS Office applications; and be proficient in their use.</span></li><li><span>Exposure to a customer service role is an added advantage.</span></li><li><span>Knowledge of the regulations governing the insurance industry in Gulf region (Oman, UAE, Kuwait, Bahrain, Qatar)<br><strong>COMPETENCIES REQUIRED:</strong></span></li><li><span>Strong understanding of compliance and regulatory requirements</span></li><li><span>Strong customer service and complaint handling expertise</span></li><li><span>Strong problem solving, analytical skill and influencing skills.</span></li><li><span>Strong interpersonal, verbal, and written communication skills.</span></li><li><span>Ability to meet deadlines and effective time management.</span></li><li><span>Excellent communication and stakeholder management skills</span></li><li><span>Highly organized and able to manage and prioritise workload to deliver targets.</span></li><li><span>Knowledge of Employee Benefits / Health Insurance operations</span></li></ul> <br><br> </div>

<p>The AI-powered OS for beauty, wellness and self-care Video Submissions will be prioritised to help speed up the interviewing process! What the video should include: Brief introduction What motivates you? Why Fresha is interesting to you Why you are the best person for the job Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.</p><p>Given our exciting and progressive growth plans, we are looking for an exceptional Account Manager to come and join our global business. Reporting directly to the Account Manager Team Lead, you will be accountable for building relationships and driving monetisation of the Fresha platform. This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge, and wants to make an impact. To foster a collaborative environment that thrives on face-to-face interactions and teamwork all Fresha employees work from the office five days per week.</p><p><strong>What you will be doing:</strong></p><ul><li><strong>KPIs</strong> - Accountable for meeting key performance indicators on monetisation, retention, and revenue growth by proactively engaging with and educating our Partners on the value of the Fresha platform</li><li><strong>Upselling</strong> - Effectively analyse reports and execute plans to upsell and increase monetised revenue generated from existing accounts</li><li><strong>Engagement</strong> - Ensure strong Partner Experience by building meaningful relationships by attending online video meetings with your accounts</li><li><strong>Consistency</strong> - Administer a consistent contact strategy across your Portfolio to keep Partners engaged and reduce churn</li></ul><p>This list is not exhaustive and there may be other activities you are required to deliver.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>What we are looking for:</strong></p><ul><li><strong>Languages</strong> - Fluent in Arabic + English</li><li><strong>Commercial Growth</strong> - Demonstrable experience in effectively managing and driving commercial growth in large account bases, ideally in the SaaS industry</li><li><strong>Experience</strong> - 1-2 years experience as an SDR and 1-2 years experience as a revenue generating account manager</li><li><strong>Motivation</strong> - Shown to be commercially motivated with an ability to adapt and achieve targets</li><li><strong>Initiative</strong> - Self-starter and proactive approach</li><li><strong>Adaptability</strong> - Comfortable working in a fast-paced and changing environment</li><li><strong>SMB</strong> - Experience selling into SMB</li><li><strong>Communication</strong> - Excellent communication and listening skills</li><li><strong>Planning Skills</strong> - Excellent time management</li><li><strong>Work Ethic</strong> - High work ethic</li><li><strong>Creative Thinking</strong> - Problem-solving mindset</li></ul><p>At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.</p><p><strong>Interview Process:</strong></p><ul><li>Screen Call - Video-call with a member from the Talent Team (30m)</li><li>Skills &amp; Experience - Video interview with Hiring Manager (45m)</li><li>Presentation - Video interview with Hiring Team (75m)</li></ul><p>We aim to complete the entire interview process and deliver feedback within 2 weeks . Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe</p>