وظائف مطورى واجهة مستخدم

<p>The Hotel Manager is the General Manager's principal operational partner, responsible for driving operational excellence, financial performance, exceptional guest experiences, and colleague engagement across all areas of the hotel. This role provides strategic and operational leadership across all divisions, with particular expertise in luxury Food &amp; Beverage operations to enhance the hotel's reputation as a leading dining and hospitality destination. The Hotel Manager assumes full responsibility for the hotel in the absence of the General Manager and plays a key role in achieving the hotel's business objectives, maintaining Mandarin Oriental brand standards, and fostering a culture of service excellence, accountability, and continuous improvement.</p><p>Supporting the General Manager</p><ul><li>Support the General Manager in translating the hotel's strategic objectives into effective operational execution.</li><li>Assume full responsibility for the overall hotel operation in the absence of the General Manager.</li><li>Contribute to the development and implementation of operational, commercial, and promotional initiatives that maximise guest satisfaction and business performance.</li><li>Provide strategic operational oversight across all hotel divisions to ensure alignment with business objectives and luxury brand standards.</li><li>Support the General Manager in maintaining effective relationships with ownership representatives, corporate leadership, and key external stakeholders.</li><li>Leverage extensive Food &amp; Beverage expertise to oversee dining concepts, service quality, revenue generation, and guest experience across all outlets.</li></ul><p>Operational Leadership</p><ul><li>Lead and support Division Heads in delivering exceptional operational, financial, and service performance.</li><li>Develop annual operating budgets and Capital Expenditure plans in partnership with Division Heads and the Director of Finance.</li><li>Monitor business performance through Profit &amp; Loss analysis, RevPAR, rooms yield, GOP, guest satisfaction metrics, and other key performance indicators, implementing corrective action where required.</li><li>Champion a culture of personalised luxury service by reviewing guest feedback, resolving service recovery opportunities, and driving continuous improvement initiatives.</li><li>Maintain a visible leadership presence throughout the resort by engaging with guests and colleagues and ensuring exceptional standards across guestrooms, public areas, Food &amp; Beverage outlets, kitchens, back-of-house facilities, the beach, retail areas, and all guest-facing spaces.</li><li>Conduct regular inspections of hotel facilities to ensure presentation, maintenance, cleanliness, safety, and operational standards are consistently maintained.</li><li>Promote accountability, operational efficiency, innovation, and collaboration across all departments.</li><li>Ensure successful preparation for and execution of all quality, brand, hygiene, and regulatory audits, including Forbes, LQA, Environmental Health, and corporate compliance assessments.</li></ul><p>Food &amp; Beverage Oversight</p><ul><li>Provide executive oversight for all Food &amp; Beverage operations, ensuring service excellence, profitability, and alignment with Mandarin Oriental luxury standards.</li><li>Partner closely with the Executive Chef, Director of Food &amp; Beverage, and outlet leaders to deliver innovative culinary concepts and memorable dining experiences.</li><li>Drive outlet performance through menu engineering, pricing strategies, promotions, beverage programmes, and upselling initiatives.</li><li>Monitor revenue, profitability, average cheque, covers, guest satisfaction, and operational efficiencies, implementing improvement plans where required.</li><li>Identify opportunities to strengthen market positioning and establish the hotel as a premier dining destination within Muscat.</li><li>Ensure compliance with all food safety, hygiene, and quality assurance standards.</li><li>Develop and mentor operational leaders, building a strong succession pipeline and high-performance culture.</li></ul><p>Safe, Sound &amp; Sustainable by Mandarin Oriental</p><ul><li>Lead the annual Safe, Sound &amp; Sustainable audit and ensure full compliance with corporate standards.</li><li>Chair the monthly Risk Management Committee and oversee the implementation of all health, safety, security, and sustainability initiatives.</li><li>Promote continuous improvement in environmental performance while maintaining a safe, healthy, and secure environment for guests and colleagues.</li></ul><p>Financial Leadership</p><ul><li>Partner with the Director of Finance to prepare and execute the annual budget, financial forecasts, and business plans.</li><li>Monitor labour productivity, departmental expenses, and operational costs to ensure financial objectives are achieved while maintaining luxury service standards.</li><li>Conduct regular financial reviews with operational leaders and promote commercial awareness throughout the management team.</li><li>Ensure operational decisions support approved budgets, owner expectations, and the hotel's financial strategy.</li><li>Identify and implement new revenue opportunities across Rooms, Food &amp; Beverage, Events, Spa, memberships, and ancillary business streams.</li><li>Work closely with the Commercial team to optimise market positioning, business mix, and revenue generation opportunities.</li></ul><p>People &amp; Culture</p><ul><li>Partner with the People &amp; Culture team to attract, develop, engage, and retain high-performing colleagues.</li><li>Support workforce planning, productivity initiatives, and labour cost management while maintaining appropriate staffing levels.</li><li>Ensure performance appraisals, coaching, and development plans are completed to strengthen leadership capability.</li><li>Foster an inclusive, collaborative, and high-performance culture built on accountability, engagement, and open communication.</li><li>Champion succession planning and leadership development across all operational departments.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 10 15 years' experience within luxury hotels or resorts.</li><li>Significant experience as a Director of Food &amp; Beverage, Executive Assistant Manager (F&amp;B), Resort Manager, Hotel Manager, or an equivalent senior operational leadership role.</li><li>Demonstrated success managing complex Food &amp; Beverage operations within internationally recognised luxury hotels or resorts.</li><li>Strong commercial acumen with a proven track record of improving revenue, profitability, GOP, RevPAR, and guest satisfaction.</li><li>Experience in developing and positioning innovative Food &amp; Beverage concepts.</li><li>Exceptional leadership, communication, coaching, and stakeholder management skills.</li><li>Experience working with internationally recognised luxury hospitality brands is highly desirable.</li><li>Leadership Competencies: Strategic and commercially focused. Passion for luxury hospitality and guest experience. Inspirational and collaborative leader. Strong financial and operational acumen. Excellent decision-making and problem-solving skills. High level of integrity and accountability. Effective communicator with strong stakeholder management capabilities. Ability to lead change and drive continuous improvement. Committed to developing people and building high-performing teams.</li></ul>

<p><br></p><p>Have a very good understanding of the outlet s concept and food and beverage offerings including promotions and be able to verbally explain those to the guests. Display proper and professional phone etiquette and assure that all guest details and requests are clearly registered and communicated. Take reservations by phone, by email, through internet booking applications and in person and update the reservations system accordingly as per the standards in place. To reconfirm all reservations by phone or email at the set timely standard and schedule the reservations and planned seating arrangements with management prior to service period. Constantly update the reservation system with an accurate table count and ensure to update and reinstate all available tables as soon as possible. Welcome and escort patrons with the overall objective to delight and satisfy each and every guest and if needed she/he will assist and reasonably escort and direct the patron to other destinations within the hotel. Ensure accuracy of all menus: current, spelled correctly, clean and presentable and the menu paper is complete and distributed appropriately. Recommend and up-sell the initial beverage offering as per service sequence and forward effectively the order directly to the waiter in the respective station. Perform any tasks related to billing according to hotel standards and cashiering policies if required. Attend to any complaints of comments given by guests and if no resolution can be found refer the matter to the Outlet Manager. To bid friendly farewell to guests and sincerely thank them for their visit. Check that all public areas of the outlet including the bathrooms are kept clean throughout operation times and communicate to superiors or housekeeping colleagues if areas are in not acceptable state. Ensure that the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team and a demonstrate a professional image for our guests. Any other reasonable tasks as assigned by the Outlet Manager including assisting other outlets. Communicate clearly and directly with all colleagues and superiors in order to avoid misunderstandings and other shortfalls caused by lack of communication. Particularly focus on clear communication of all floor plans and seating related matters as well as other requests from guests to related service colleagues. Ensure that superiors and if required kitchen colleagues are informed if any special guest preferences are known, such as allergies. Be committed to being a team player; proactively cooperating and supporting colleagues in operational tasks including assisting service procedures such as order taking, clearing of table or serving food if required. Ensure that Mandarin Oriental Muscat's grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care. Listen to every guest and observe body language carefully in order to be able to understand guest needs and expectations and consistently delight and satisfy every guest. Report critical situations, such as intoxicated guests or aggressive behaviour to managers or security immediately. Be able to converse well in English and preferably other languages, in verbal and written format and present and recommend menus to the guest. Have a natural, warm smile and a friendly and passionate approach towards guests and handle and resolve challenging situations with guests. Create WOW moments to surprise and delight guests in the outlet through gestures and other actions. Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA. Proactively gather and record guest s preference to superiors and act upon them whenever known and maintain the database.</p><p>=</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Have a very good understanding of the outlet s concept and food and beverage offerings including promotions and be able to verbally explain those to the guests.</li><li>Display proper and professional phone etiquette and assure that all guest details and requests are clearly registered and communicated.</li><li>Take reservations by phone, by email, through internet booking applications and in person and update the reservations system accordingly as per the standards in place.</li><li>To reconfirm all reservations by phone or email at the set timely standard and schedule the reservations and planned seating arrangements with management prior to service period.</li><li>Constantly update the reservation system with an accurate table count and ensure to update and reinstate all available tables as soon as possible.</li><li>Welcome and escort patrons with the overall objective to delight and satisfy each and every guest and if needed she/he will assist and reasonably escort and direct the patron to other destinations within the hotel.</li><li>Ensure accuracy of all menus: current, spelled correctly, clean and presentable and the menu paper is complete and distributed appropriately.</li><li>Recommend and up-sell the initial beverage offering as per service sequence and forward effectively the order directly to the waiter in the respective station.</li><li>Perform any tasks related to billing according to hotel standards and cashiering policies if required.</li><li>Attend to any complaints of comments given by guests and if no resolution can be found refer the matter to the Outlet Manager.</li><li>To bid friendly farewell to guests and sincerely thank them for their visit.</li><li>Check that all public areas of the outlet including the bathrooms are kept clean throughout operation times and communicate to superiors or housekeeping colleagues if areas are in not acceptable state.</li><li>Ensure that the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team and a demonstrate a professional image for our guests.</li><li>Any other reasonable tasks as assigned by the Outlet Manager including assisting other outlets.</li><li>Communicate clearly and directly with all colleagues and superiors in order to avoid misunderstandings and other shortfalls caused by lack of communication. Particularly focus on clear communication of all floor plans and seating related matters as well as other requests from guests to related service colleagues.</li><li>Ensure that superiors and if required kitchen colleagues are informed if any special guest preferences are known, such as allergies.</li><li>Be committed to being a team player; proactively cooperating and supporting colleagues in operational tasks including assisting service procedures such as order taking, clearing of table or serving food if required.</li><li>Ensure that Mandarin Oriental Muscat's grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care.</li><li>Listen to every guest and observe body language carefully in order to be able to understand guest needs and expectations and consistently delight and satisfy every guest.</li><li>Report critical situations, such as intoxicated guests or aggressive behaviour to managers or security immediately.</li><li>Be able to converse well in English and preferably other languages, in verbal and written format and present and recommend menus to the guest.</li><li>Have a natural, warm smile and a friendly and passionate approach towards guests and handle and resolve challenging situations with guests.</li><li>Create WOW moments to surprise and delight guests in the outlet through gestures and other actions.</li><li>Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.</li><li>Proactively gather and record guest s preference to superiors and act upon them whenever known and maintain the database.</li></ul>

<p><br></p><p>The Bar Supervisor is responsible for, but not limited to, supervising the service in the bar venue. To provide back up for the Assistant Restaurant Manager, take responsibility for supervising and coordinating the daily bar activities and maintaining the highest standard of service established by the hotel.</p><p>Responsibilities</p><ul><li>Display full knowledge of food and beverage and dining venue offering.</li><li>Ensure colleagues start and finish shifts at the correct time.</li><li>Assist in setting up bar for all meal periods.</li><li>Assist colleagues in setting up bar service stations according to MEP standards.</li><li>Be familiar with all billing procedures.</li><li>To handle all banqueting area relevant equipment.</li><li>Attend daily meetings.</li><li>Attend all mandatory training sessions arranged by MO.</li><li>Act as a hotel ambassador always.</li><li>To carry out any additional duties requested by management, related to hotel operational activities</li><li>Follow the principle of the 5Ps Proper Planning Prevents Poor Performance at all times.</li><li>Ensure correct quality, presentation and delivery of all drinks.</li><li>Perform all administrative tasks designated to him/her by management.</li><li>Supervise F&amp;B service by directing and supporting his/her subordinates.</li><li>Ensure that the bar area is adequately staffed during his/her shift and to notify his/her superior of any shortages.</li><li>Identify and carry out any specific training and development needs among the team.</li><li>Support company's philosophy and company culture through the use of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.</li><li>Support company's philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.</li><li>Taking reservations accurately where necessary while keeping track of guest s preferences.</li><li>Greeting and seating guests according to MO standards.</li><li>Presenting the menu correctly to each guest.</li><li>Offering suggested up-selling based on outlet policy.</li><li>Serving beverages according to MO standards.</li><li>Assist colleagues in clearing plates and tables and ensuring general table maintenance throughout the meal.</li><li>Presenting the bill and handle payment procedures.</li><li>Ensure guest satisfaction at all times and proactively seek feedback.</li><li>Handling special requests from guests and VIPs.</li><li>Implement service recovery actions and follow up.</li><li>Bidding guests farewell when leaving the venue.</li><li>Anticipating the guests needs by keeping control of service flow and identify potential bottle necks.</li><li>Ensure that hotel grooming and hygiene standards are being maintained, enhancing a professional image.</li><li>Ensure that the environment of the outlet is being maintained to MO standards.</li><li>Be aware of, and comply with, safe working practices as laid down under FLHSS. This will include your awareness of any specific hazards at your workplace.</li><li>Be aware of and comply with local and relevant Food Hygiene Standards.</li><li>Wear any appropriate protective clothing provided by or recommended by the Hotel.</li><li>Report any defects in the building, plant or equipment according to the Hotel procedures.</li><li>Ensure any accidents to colleagues, guests or visitors are reported in accordance with Hotel procedures.</li><li>Attend all statutory fire training and to be fully conversant with and abide by all rules concerning, fire, health &amp; safety.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p><br></p><p>About the job</p><p>The Bar Supervisor is responsible for, but not limited to, supervising the service in the bar venue. To provide back up for the Assistant Restaurant Manager, take responsibility for supervising and coordinating the daily bar activities and maintaining the highest standard of service established by the hotel.</p><p>Responsibilities</p><ul><li>Display full knowledge of food and beverage and dining venue offering.</li><li>Ensure colleagues start and finish shifts at the correct time.</li><li>Assist in setting up bar for all meal periods.</li><li>Assist colleagues in setting up bar service stations according to MEP standards.</li><li>Be familiar with all billing procedures.</li><li>To handle all banqueting area relevant equipment.</li><li>Attend daily meetings.</li><li>Attend all mandatory training sessions arranged by MO.</li><li>Mandarin Oriental, Muscat has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.</li><li>Act as a hotel ambassador always.</li><li>To carry out any additional duties requested by management, related to hotel operational activities</li><li>Follow the principle of the 5Ps Proper Planning Prevents Poor Performance at all times.</li><li>Ensure correct quality, presentation and delivery of all drinks.</li><li>Perform all administrative tasks designated to him/her by management.</li><li>Supervise F&amp;B service by directing and supporting his/her subordinates.</li><li>Ensure that the bar area is adequately staffed during his/her shift and to notify his/her superior of any shortages.</li><li>Identify and carry out any specific training and development needs among the team.</li><li>Support company's philosophy and company culture through the use of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.</li><li>Support company's philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.</li><li>Taking reservations accurately where necessary while keeping track of guest s preferences.</li><li>Greeting and seating guests according to MO standards.</li><li>Presenting the menu correctly to each guest.</li><li>Offering suggested up-selling based on outlet policy.</li><li>Serving beverages according to MO standards.</li><li>Assist colleagues in clearing plates and tables and ensuring general table maintenance throughout the meal.</li><li>Presenting the bill and handle payment procedures.</li><li>Ensure guest satisfaction at all times and proactively seek feedback.</li><li>Handling special requests from guests and VIPs.</li><li>Implement service recovery actions and follow up.</li><li>Bidding guests farewell when leaving the venue.</li><li>Anticipating the guests needs by keeping control of service flow and identify potential bottle necks.</li><li>Ensure that hotel grooming and hygiene standards are being maintained, enhancing a professional image.</li><li>Ensure that the environment of the outlet is being maintained to MO standards.</li><li>Be aware of, and comply with, safe working practices as laid down under FLHSS. This will include your awareness of any specific hazards at your workplace.</li><li>Be aware of and comply with local and relevant Food Hygiene Standards.</li><li>Wear any appropriate protective clothing provided by or recommended by the Hotel.</li><li>Report any defects in the building, plant or equipment according to the Hotel procedures.</li><li>Ensure any accidents to colleagues, guests or visitors are reported in accordance with Hotel procedures.</li><li>Attend all statutory fire training and to be fully conversant with and abide by all rules concerning, fire, health &amp; safety.</li><li><br></li></ul>

<p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Functions as the leader of the property s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives. Evaluates the property s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer profile and property associates and provides a return on investment to the owner and Marriott International.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> </p> <p> <strong>Required:</strong> </p> <p> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.</p> <p>OR</p> <p> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</p> <p> </p> <p> <strong>Preferred:</strong> </p> <p> 4 year college degree.</p> <p> Demonstrated skills in supervising a team.</p> <p> Lodging sales experience.</p> <p> Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance. <br> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Managing Sales Activities</strong> </p> <p> Manages the development of a strategic account plan for the demand generators in the market.</p> <p> Manages the property's reactive and proactive sales efforts.</p> <p> Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.</p> <p> Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.</p> <p> Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel s market position.</p> <p> Researches competitor s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.</p> <p> Attends sales strategy meetings to provide input on weekly and overall sales strategy.</p> <p> Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.</p> <p> Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.</p> <p> Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.</p> <p> Serves as the sales contact for customers; serves as the customer advocate.</p> <p> Serves as hotel authority on sales processes and sales contracts.</p> <p> Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.</p> <p> Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.</p> <p> Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.</p> <p> Supports the General Manager by coordinating crisis communications.</p> <p> Executes and supports Marriott s Customer Service Standards and hotel s Brand Standards.</p> <p> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</p> <p> Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).</p> <p> Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.</p> <p> Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</p> <p> Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.</p> <p> Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives.</p> <p> Interfaces with regional marketing communications for regional and national promotions pull through.</p> <p> Performs other duties, as assigned, to meet business needs.</p> <p> </p> <p> <strong>Building Successful Relationships</strong> </p> <p> Develops strong partnerships with local organizations to further increase brand/product awareness.</p> <p> Develops and manages internal key stakeholder relationships.</p> <p> Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.</p> <p> Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.</p> <p> Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.</p> <p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>LIEU&nbsp;: Neuilly sur Seine</p><br><p>Date&nbsp;: Janvier 2027</p><br><p>DUREE&nbsp;: 6 mois</p><br><p>Chanel est une entreprise indépendante qui croit en la liberté de la création, cultive le potentiel humain et s’engage activement pour avoir un impact positif dans le monde.</p><br><p>L'activité Parfums Beauté affirme sa singularité à travers une promesse : celle de révéler la beauté de chaque femme dans ce qu'elle a de plus singulier à travers son Parfum, son Maquillage et ses produits de Soin.&nbsp;</p><br><p>La Division Parfums Beauté poursuit le renforcement de ses capacités de pilotage de la performance financière et extra-financière, dans un contexte d’évolution continue des systèmes, des outils et des exigences réglementaires (CSRD, ESG). Rattaché(e) au Responsable Projets Finance &amp; Performance ESG, et en lien étroit avec les équipes Finance, Sustainability et la Direction des Systèmes d’Informations (SI), vous accompagnerez l’équipe Finance sur des sujets de Business Intelligence et de gestion de projets data. Vous serez au cœur des initiatives visant à renforcer l’analyse, la valorisation et le pilotage de la performance de la Division Parfums Beauté.</p><br><p>VOTRE IMPACT CHEZ CHANEL</p><br><ul><li><p><b>Participation aux projets Finance &amp; ESG</b>&nbsp;<b>:</b></p><br><ul><li><p>Soutenir l’équipe projets dans la gestion et le suivi des projets de transformation et d’optimisation des outils et process financiers (diagnostic, planification, documentation, validation des besoins métiers, tests, reporting).</p><br></li><li><p>Participer à la collecte, à la documentation et à la validation des besoins métiers auprès des équipes Finance et Sustainability.</p><br></li><li><p>Organiser et participer aux phases de tests utilisateurs (UAT), formaliser les plans de tests, suivre l’exécution et recenser les anomalies.</p><br></li><li><p>Assurer la remontée, le suivi et la résolution des incidents en lien étroit avec les équipes IT et les parties prenantes métiers.</p><br></li><li><p>Participer à la mise en place de process efficaces de gestion, transformation et valorisation de la donnée (data management, automatisation, amélioration continue).</p><br></li></ul></li><li><p><b>Accompagnement au changement &amp; formation</b></p><br><ul><li><p>Communication de projets : Concevoir et diffuser des supports de communication (présentations, newsletters, vidéos) pour accompagner le déploiement des projets finance auprès des équipes</p><br></li><li><p>Création de contenus : Réaliser des vidéos explicatives ou témoignages, rédiger des articles/newsletters, et concevoir des présentations visuellement attractives pour faciliter la compréhension et l’adhésion autour des nouveaux outils ou processus</p><br></li></ul></li></ul><p>CE QUE VOUS APPORTEREZ</p><br><ul><li><p>Étudiant(e) en formation supérieure (Bac +4/5), école de commerce, université, ou école d’ingénieur, avec une spécialisation en data, BI, gestion de projet ou finance</p><br></li><li><p>Première expérience en BI, gestion de projet ou data appréciée (stage, alternance…)</p><br></li><li><p>Maîtrise des outils BI (Power BI, Excel…)</p><br></li><li><p>Esprit analytique, rigueur et capacité à synthétiser</p><br></li><li><p>Sens de l’organisation, autonomie et goût pour le travail en équipe</p><br></li><li><p>Anglais professionnel (écrit et oral)</p><br></li></ul><p>CE QUI VOUS ENTHOUSIASME ET CE QUE CHANEL PEUT VOUS OFFRIR</p><br><p>Tout au long de votre expérience, vous serez immergé(e) dans un environnement dynamique, innovant et apprenant&nbsp;; où la création et l’humain sont au cœur des préoccupations.</p><br><p>Vous rejoignez une activité singulière, aux méthodes et procédés uniques – qu’ils soient créatifs, de développement ou d’industrialisation – et évoluez aux côtés d’une diversité d’experts au savoir-faire reconnus.</p><br><p>Chez CHANEL, nous nous attachons à promouvoir une culture inclusive qui favorise l’épanouissement personnel et contribue au progrès collectif. Nous sommes convaincus que le caractère unique de chaque individu contribue à la diversité, la complémentarité et l’efficacité de nos équipes. Nous encourageons vivement votre candidature, car nous apprécions la perspective, l’expérience et le potentiel que vous pourriez apporter à CHANEL.</p><br><p>De la singularité de chacun naît la richesse de nos équipes. CHANEL valorise la diversité sous toutes ses formes.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position Title Training Administrator - Training and Certification Management Reports to Director of Muscat University Academy 1. Purpose of the Position The Training Administrator MU Academy is responsible for the effective coordination, administration, and operational support of all professional training programmes, certification courses, executive education activities, short courses, and corporate training delivered through MU Academy. The role ensures that training programmes are planned, scheduled, communicated, delivered, documented, and reported professionally. The Training Administrator will support learner registration, trainer coordination, venue and materials preparation, attendance monitoring, certificate issuance, stakeholder communication, and post-training evaluation. Support MU Academy s objective to become a leading provider of professional development, executive education, and internationally certified training programmes in Oman. 2. Key Responsibilities A. Training Programme Administration 1. Programme Planning and Scheduling Assist in preparing the annual, quarterly, and monthly training calendar for MU Academy. Coordinate training schedules for public courses, corporate programmes, executive education, and certification preparation courses. Support the planning of B2B and B2C training activities in coordination with the Academy leadership. Maintain updated records of confirmed, postponed, cancelled, and completed programmes. Coordinate with internal departments to avoid scheduling conflicts with university events, room bookings, and major institutional activities. 2. Training Coordination and Logistics Arrange training venues, classrooms, labs, auditorium spaces, online platforms, equipment, refreshments, and training materials. Ensure all training rooms are prepared before programme delivery, including seating arrangements, branding, signage, attendance sheets, name badges, and required technology. Coordinate with Facilities, IT, Finance, Marketing, Admissions, and other relevant departments to support smooth programme delivery. Liaise with trainers, lecturers, consultants, and external partners to confirm availability, session plans, materials, and delivery requirements. Support hybrid and online training delivery by arranging links, access, technical checks, recordings where approved, and participant support. 3. Participant Registration and Communication Manage participant registration for MU Academy courses. Respond professionally to enquiries from individuals, companies, government entities, and partner organizations. Send confirmation emails, joining instructions, schedules, payment reminders, programme updates, and post-training communication. Maintain accurate participant records including name, contact details, organization, payment status, attendance, assessment results where applicable, and certificate status. Provide timely support to learners before, during, and after programme delivery. B. Training Delivery Support 1. Trainer and Partner Support Coordinate with external training providers, certification bodies, and professional partners. Collect trainer profiles, session outlines, course descriptions, assessment requirements, and training materials. Support visiting trainers with logistical arrangements, including venue access, hotel or travel coordination where required, IT support, and local arrangements. Ensure trainers receive attendance lists, course schedules, participant details, evaluation forms, and administrative support. 2. Course Materials and Documentation Prepare and organize course materials, presentations, handouts, assessment papers, feedback forms, and digital resources. Ensure course materials are branded according to MU Academy and Muscat University guidelines. Maintain a digital archive of course outlines, trainer materials, attendance records, evaluations, certificates, and reports. Ensure documentation is complete for each programme delivered. 3. Attendance and Assessment Administration Monitor participant attendance during training sessions. Maintain accurate attendance records for each course. Support the administration of pre-training and post-training assessments where applicable. Coordinate with trainers on participant completion status, assessment results, and eligibility for certificates. Flag attendance, completion, or assessment issues to the Academy leadership. C. Certification and Records Management 1. Certificate Issuance Prepare and issue certificates of attendance, completion, participation, or achievement in line with MU Academy procedures. Coordinate certificate approvals and signatures from authorized personnel. Maintain a certificate issuance register with serial numbers, participant names, course titles, dates, and approval status. Coordinate with international certification bodies where certificates are issued externally. 2. Data Entry and System Management Maintain accurate training data in MU Academy records, CRM, HRMS, LMS, or any other approved system. Update course status, participant details, attendance, payments, trainer details, evaluations, and completion reports. Ensure all digital and physical records are filed systematically and securely. Support the development and improvement of MU Academy databases and reporting templates. 3. Compliance and Documentation Ensure training files are maintained in line with Muscat University policies and regulatory requirements. Support documentation required for Ministry of Labor registration, professional body licensing, partner reporting, and internal audit purposes. Maintain confidentiality of participant, client, trainer, and partner information. Ensure compliance with university procedures related to procurement, finance, branding, data protection, and quality assurance. D. Client, Corporate and Stakeholder Coordination 1. Corporate Training Support Support communication with corporate clients, government entities, and institutional partners. Assist in preparing training proposals, quotations, course schedules, participant lists, and delivery arrangements. Coordinate customized corporate training requirements with trainers and Academy leadership. Follow up with clients regarding participant nominations, payments, attendance, feedback, and certificates</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Qualification: Bachelor s degree in Business Administration, Human Resource Management, Education, Training Management, Management Information Systems, Marketing, or a related field. Preferred Qualification: Professional certification or short training in training administration, project coordination, customer service, HR, event management, or quality assurance would be an advantage Experience, Competencies and Skills: 1 3 years of relevant experience in training administration, academic administration, customer service, HR administration, programme coordination, or professional development services. Experience in a university, training centre, executive education unit, professional certification provider, or customer-facing education environment is preferred. Experience using CRM, LMS, HRMS, student information systems, or training management platforms is an advantage. Experience dealing with corporate clients, trainers, external partners, or professional certification bodies is desirable. Understanding of training administration and professional development operations. Strong coordination and scheduling skills. Good knowledge of logistics, participant registration, attendance tracking, evaluation forms, and certificate issuance. Strong data entry, records management, and reporting skills. Proficiency in Microsoft Office, especially Excel, Word, PowerPoint, and Outlook. Ability to prepare reports, dashboards, schedules, and administrative documents. Familiarity with CRM, LMS, HRMS, or training management systems is an advantage. Ability to support online and hybrid training delivery using platforms such as Microsoft Teams, Zoom, or similar tools. Excellent communication skills in English and Arabic. Applications are accepted from Omani nationals only. Customer Relationship Personal Evolution Autonomy Administrative Work Technical Expertise Responsibilities Lead the entire sales cycle Achieve monthly sales objectives Qualify the customer needs Negotiate and contract Master demos of our software Must Have Bachelor Degree or Higher Passion for software products Perfect written English Highly creative and autonomous Valid work permit for Belgium Nice to have Experience in writing online content Additional languages Google Adwords experience Strong analytical skills What's great in the job? Great team of smart people, in a friendly and open culture No dumb managers, no stupid tools to use, no rigid working hours No waste of time in enterprise processes, real responsibilities and autonomy Expand your knowledge of various business industries Create content that will help our users on a daily basis Real responsibilities and challenges in a fast evolving company Our Product Discover our products.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>JOB PURPOSE: </b>The Revenue &amp; Collections Officer is responsible for ensuring the accurate recording of revenue and the timely collection of receivables, supporting the company s cash flow and financial stability. The role involves monitoring customer accounts, following up on outstanding balances, performing timely reconciliation of customer accounts and balances, and ensuring compliance with company policies and credit control procedures. KEY ACCOUNTABILITIES: Receiving, checking, and verifying all sales lines items in terminal operating system (TOS) ensure the accuracy of the data. Recording customer invoices in the ERP system with accurate GL account and profit center allocation. Maintain comprehensive knowledge of port and terminal service tariffs and ensure their accurate and consistent application in line with approved pricing structures and company procedures. Generate final sales invoices from the ERP system, ensuring accurate preparation and timely submission to customers. Collection of payment from the extra services rendered to port users handle cash, reconcile the revenue against the services rendered. Reconciliation of revenue with Bank Account Statement and updating the system. Handle cashier activities like; petty cash, receiving cash, payments and reconciliation including depositing cash to bank. Generate ageing reports on a regular basis and ensure timely and consistent follow-up on outstanding customer receivables in line with collection procedures. Assist in the monthly closing of books. Assist in VAT return on quarterly basis related to sales transactions. Carry out any additional tasks &amp; assignments from different sites whenever required. Liaise with accounting team for unreconciled receipts to ensure booking of all receipts. Report on the collection report with the finance manager monthly. Follow up and ensure revenues are closed &amp; reported on time. Carry out any other assignment assigned by the line manager.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>QUALIFICATION, EXPERIENCE AND SKILLS:</b></p><p>Qualifications : Bachelor s degree in accounting or finance.</p><p>Experience : 0 -3 years.</p><p>Skills : Computer proficiency, experience in using Microsoft Package and/or any relevant software. Knowledge of accounting report and procedures. Time management and communication. Advanced in English and Arabic both oral and written. Customer Service.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong >JOB PURPOSE:</strong></p> <ul> <li>The Revenue &amp; Collections Officer is responsible for ensuring the accurate recording of revenue and the timely collection of receivables, supporting the company s cash flow and financial stability.</li> <li>The role involves monitoring customer accounts, following up on outstanding balances, performing timely reconciliation of customer accounts and balances, and ensuring compliance with company policies and credit control procedures.</li> </ul> <p> <strong>KEY ACCOUNTABILITIES:</strong> </p> <ul> <li>Receiving, checking, and verifying all sales lines items in terminal operating system (TOS) ensure the accuracy of the data.</li> <li>Recording customer invoices in the ERP system with accurate GL account and profit center allocation.</li> <li>Maintain comprehensive knowledge of port and terminal service tariffs and ensure their accurate and consistent application in line with approved pricing structures and company procedures.</li> <li>Generate final sales invoices from the ERP system, ensuring accurate preparation and timely submission to customers.</li> <li>Collection of payment from the extra services rendered to port users handle cash, reconcile the revenue against the services rendered.</li> <li>Reconciliation of revenue with Bank Account Statement and updating the system.</li> <li>Handle cashier activities like; petty cash, receiving cash, payments and reconciliation including depositing cash to bank.</li> <li>Generate ageing reports on a regular basis and ensure timely and consistent follow-up on outstanding customer receivables in line with collection procedures.</li> <li>Assist in the monthly closing of books.</li> <li>Assist in VAT return on quarterly basis related to sales transactions.</li> <li>Carry out any additional tasks &amp; assignments from different sites whenever required.</li> <li>Liaise with accounting team for unreconciled receipts to ensure booking of all receipts.</li> <li>Report on the collection report with the finance manager monthly.</li> <li>Follow up and ensure revenues are closed &amp; reported on time.</li> <li>Carry out any other assignment assigned by the line manager.</li> </ul> <p> <strong>QUALIFICATION, EXPERIENCE AND SKILLS:</strong> </p> <p> <strong>Qualifications</strong>:</p> <ul> <li>Bachelor s degree in accounting or finance.</li> </ul> <p> <strong>Experience:</strong> </p> <ul> <li>0 -3 years.</li> </ul> <p> <strong>Skills:</strong> </p> <ul> <li>Computer proficiency, experience in using Microsoft Package and/or any relevant software.</li> <li>Knowledge of accounting report and procedures.</li> <li>Time management and communication.</li> <li>Advanced in English and Arabic both oral and written.</li> <li>Customer Service.</li> </ul> <p> <strong>KEY INTERACTIONS:</strong> </p> <p> <strong>Internally:</strong> </p> <ul> <li>Operation department.</li> <li>Commercial Department.</li> </ul> <p> <strong>Externally</strong>:</p> <ul> <li>Consignees and shippers.</li> <li>Transporters &amp; Port Users.</li> <li>Tenants.</li> <li>Bank.</li> <li>Auditors.</li> </ul> <p> </p> <p> </p> <p> </p></div></section>

<p><h4>Principal Accountabilities<\/h4>\n<p>The chief age mechanic supervises, trains age technicians and performs inspections, maintenance and servicing and storage of assigned age. Maintains and inspects hydraulic, pneumatic, electrical and fuel systems to include turbine, diesel and gasoline driven age. Responsible for the day-to-day age shop operations and communicates with the age superintendent to assure work priorities are met. Accomplishes work in accordance with USAF\/Amentum technical data. Ensures compliance with performance work statement (PWS) and Amentum ISO 9001 quality management system (QMS).<\/p>\n<ul>\n<li>Primary supervisor to train age mechanics and perform periodic inspection, maintenance and repair actions on assigned age assets.<\/li>\n<li>Stocks, maintains and requisitions parts, tools and supplies to perform required work on assets.<\/li>\n<li>Prepares age\/FLSE and other equipment for exercises or actual deployments.<\/li>\n<li>Responds to enquiries concerning storage and status of assigned equipment.<\/li>\n<li>Utilizes testing of diagnostic equipment while troubleshooting hydraulic, electrical, fuel and pneumatic systems and components for serviceability.<\/li>\n<li>Prepares and completes documentation including work orders, US Air Force supply and Amentum forms, updates historical data and coordinates actions required with work orders.<\/li>\n<li>Directs maintenance by maintenance action sheets, US Air Force technical orders and Amentum directives.<\/li>\n<li>Develops standard for subordinates, implements the precept of quality assurance within the guidelines of the ISO 9001:2015 quality management system standard (QMS), ensures that all work is completed to quality standards and provides employees with feedback on their progress.<\/li>\n<li>Orients new personnel to work crews, plans work assignments and establishes work methods.<\/li>\n<li>Conducts on-the-job training for age mechanics on assigned age\/FLSE, safety, material safety data sheets, security awareness and other subjects. Prepares and updates training records.<\/li>\n<li>Prepares and inspects assets and equipment for shipment by air, sea and surface transportation.<\/li>\n<li>Performs servicing and maintenance of in-use assets and returns equipment to mission capable.<\/li>\n<li>Prepares and submits quality\/material deficiency reports and technical order changes as required.<\/li>\n<li>Operates material handling equipment as required.<\/li>\n<li>Inspects hazardous materials within the assigned work center and coordinates the appropriate office for the disposal of hazmat when required.<\/li>\n<li>Ensures all tools, personnel protective equipment, facilities and clothing issued remain safe, secure and serviceable, reporting any deficiencies.<\/li>\n<li>Ensures that the work area is maintained to the highest standards of cleanliness.<\/li>\n<li>Attends age staff meetings as required.<\/li>\n<li>Prepares personnel performance reports as assigned.<\/li>\n<li>Performs TDY within the area of operations as required by the US Air Force\/Amentum tasking.<\/li>\n<li>Performs other duties as assigned.<\/li>\n<li>Works in maintenance shop or warehouse environment and may be required to work outdoors for extended periods.<\/li>\n<\/ul>\n<h4>Minimum Requirements<\/h4>\n<ul>\n<li>Working knowledge of personal computers and Windows operating system and Microsoft Office to include as a minimum PowerPoint, Excel and Word programs.<\/li>\n<li>Knowledge of military or civilian maintenance systems, quality assurance and supervisory skills required.<\/li>\n<li>Must possess a valid home country driver's license and ability to obtain host nation driver's license.<\/li>\n<li>Will be required to operate material handling equipment.<\/li>\n<li>High school diploma or equivalent required.<\/li>\n<li>Five years' experience with the US Air Force or civilian organization in the field of aircraft ground support equipment maintenance required.<\/li>\n<li>Ability to review electrical and electronic systems using wiring diagrams and schematics required.<\/li>\n<li>Practical experience of flow charts used to maintain pneumatic and hydraulic systems required.<\/li>\n<li>Must be able to obtain and maintain facility credentials\/authorization. Note: US citizenship is required for facility credentials\/authorization at this work location.<\/li>\n<li>Will be exposed to extreme noise from operating equipment.<\/li>\n<li>Will be required to wear proper personal protective equipment (PPE) according to prescribed procedures and as required for task being performed.<\/li>\n<li>Physically capable of performing all required duties; capable of lifting\/pushing\/pulling minimum of 50 lbs. and performing extensive work handling\/lifting equipment.<\/li>\n<li>Ability to travel domestically and internationally.<\/li>\n<\/ul>\n<h4>Preferred Qualifications<\/h4>\n<ul>\n<li>Training to a 7 level as aircraft ground support equipment technician through an apprentice or military service program preferred.<\/li>\n<li>Ideal candidate will have training as a USAF age, \"RED X Certified\" inspector.<\/li>\n<\/ul><\/p><p><\/p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives. Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property–wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and provides a return on investment to the owner and Marriott International.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>Required:<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.<br>Preferred:<br>• 4 year college degree.<br>• Demonstrated skills in supervising a team.<br>• Lodging sales experience.<br>• Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.&nbsp;<br>CORE WORK ACTIVITIES<br>Managing Sales Activities<br>• Manages the development of a strategic account plan for the demand generators in the market.<br>• Manages the property's reactive and proactive sales efforts.<br>• Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.<br>• Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.<br>• Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel’s market position.<br>• Researches competitor’s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.<br>• Attends sales strategy meetings to provide input on weekly and overall sales strategy.<br>• Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.<br>• Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.<br>• Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.<br>• Serves as the sales contact for customers; serves as the customer advocate.<br>• Serves as hotel authority on sales processes and sales contracts.<br>• Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.<br>• Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.<br>• Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.<br>• Supports the General Manager by coordinating crisis communications.<br>• Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>• Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).<br>• Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.<br>• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.<br>• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.<br>• Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives.<br>• Interfaces with regional marketing communications for regional and national promotions pull through.<br>• Performs other duties, as assigned, to meet business needs.<br>Building Successful Relationships<br>• Develops strong partnerships with local organizations to further increase brand/product awareness.<br>• Develops and manages internal key stakeholder relationships.<br>• Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.<br>• Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Leadership<br>• Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue.<br>• Develops sales goals and strategies and verifies alignment with the brand business strategy.<br>• Executes the sales strategy in order to meet individual booking goals for both self and staff.<br>• Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.<br>• Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.<br>• Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.<br>• Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.<br>• Creates effective structures, processes, jobs and performance management systems are in place.<br>• Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.<br>• Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.<br>• Maintains an active list of the competition’s best sales people and executes a recruitment and acquisition plan with HR.<br>• Supports tools and training resources to educate sales associates on winning catering solutions.<br>• Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales &amp; marketing talent; works with HR to anticipate future talent needs based on business growth plans.<br>• Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.<br>• Transfers functional knowledge and develops group sales skills of other discipline managers.<br>• Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.<br>• Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.<br>• Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>1. JOB DETAILS: Position Title: Research Administrator Reports to: Dean of Research and Innovation Department: Research and Innovation 2. JOB PURPOSE: The Research Administrator provides operational and administrative support for the effective implementation of the University s research and innovation activities. The role ensures efficient coordination of research processes, funding administration, compliance tracking, and documentation, supporting faculty and leadership in delivering high- quality, compliant, and impactful research aligned with institutional strategy and accreditation requirements. 3. KEY ACCOUNTABILITIES: Description Research Administration &amp; Coordination Coordinate day-to-day research activities across colleges and research units. Maintain centralized records of research projects, grants, and outputs. Support the implementation of research workflows, SOPs, and procedures. Act as the first point of contact for faculty on research-related administrative matters. Grant &amp; Funding Administration Support the preparation, submission, and tracking of research proposals. Maintain a database of funding opportunities (local and international). Track grant approvals, contracts, and disbursements. Coordinate communication with funding agencies (e.g., R&amp;IA, international bodies). Research Compliance &amp; Ethics Support submission and tracking of research ethics applications. Maintain records of ethics approvals, renewals, and compliance requirements. Ensure documentation aligns with institutional policies and regulatory frameworks. Assist in preparing compliance reports for audits and accreditation (e.g., ISA). Research Quality &amp; Compliance Ensure research activities comply with institutional quality standards and regulatory requirements. Oversee ethical review frameworks and research compliance mechanisms. Support internal and external research audits, reviews, and accreditation requirements. Data Management &amp; Reporting Maintain up-to-date research databases (publications, grants, citations, KPIs). Support preparation of periodic research reports and dashboards. Ensure accuracy and completeness of data for ranking, accreditation, and reporting. Assist in data collection for national indicators (e.g., MoE, QS, THE). Research Events &amp; Capacity Building Support Coordinate logistics for research workshops, seminars, and training programs. Support organization of conferences and research-related events. Assist in communication and promotion of research initiatives. Documentation &amp; Process Support Maintain organized records of research policies, procedures, and templates. Support implementation of standardized research workflows and systems. Assist in tracking action items from research committees and meetings. Communication &amp; Stakeholder Support Liaise with faculty, research centres, finance, HR, and external partners. Facilitate communication between researchers and administrative units. Provide guidance to staff on research processes, templates, and requirements. Authority &amp; Decision-Making (Delegated) Operates under supervision of the Assistant Dean / Dean of Research and Innovation. Responsible for coordination, tracking, and administrative execution. No authority for financial approvals or policy decisions. Escalates issues related to compliance, delays, or risks. Key Performance Indicators (KPIs) % of research data accuracy and completeness Timeliness of research reporting and submissions Number of proposals supported and tracked Turnaround time for administrative processing (ethics, submissions, reports) Compliance tracking accuracy (ethics, funding, documentation) Number of funding opportunities circulated to faculty Faculty satisfaction with research administrative support Contribution to accreditation and ranking data submissions.</p><p><strong>Desired Candidate Profile</strong></p><p>4. QUALIFICATIONS, EXPERIENCE, &amp; SKILLS: Education Bachelor s degree (Master s preferred) in a relevant field (e.g., Business Administration, Research Management, Engineering, Science). 5. COMPETENCIES: Strong organizational and administrative skills High attention to detail and data accuracy Understanding of research processes and funding mechanisms Ability to manage multiple tasks and deadlines Strong communication and coordination skills Proficiency in Excel, databases, and reporting tools Familiarity with research systems (e.g., Scopus, ORCID, RIMS) is an advantage. Applications are accepted from Omani nationals only. Customer Relationship Personal Evolution Autonomy Administrative Work Technical Expertise Responsibilities Lead the entire sales cycle Achieve monthly sales objectives Qualify the customer needs Negotiate and contract Master demos of our software Must Have Bachelor Degree or Higher Passion for software products Perfect written English Highly creative and autonomous Valid work permit for Belgium Nice to have Experience in writing online content Additional languages Google Adwords experience Strong analytical skills What's great in the job? Great team of smart people, in a friendly and open culture No dumb managers, no stupid tools to use, no rigid working hours No waste of time in enterprise processes, real responsibilities and autonomy Expand your knowledge of various business industries Create content that will help our users on a daily basis Real responsibilities and challenges in a fast evolving company Our Product Discover our products.</p>