وظائف لخريجي كلية الهندسة في سلطنة عمان

<p>We are looking for an experienced Structural Supervisor to oversee structural steel fabrication and erection activities, ensuring work is carried out safely, efficiently, and in accordance with project specifications and quality standards.</p><p>Key Responsibilities:</p><ul><li>Supervise structural steel fabrication and erection work at site.</li><li>Monitor daily activities and ensure work is completed as per project schedules.</li><li>Interpret structural drawings and coordinate with engineers and site teams.</li><li>Ensure compliance with quality, safety, and company standards.</li><li>Prepare progress reports and resolve on-site technical issues.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Diploma/Degree in Civil, Mechanical Engineering, or a related field.</p><p>4 7 years of experience in structural steel fabrication, erection, or construction projects.</p><p>Strong knowledge of structural drawings, fabrication, and erection techniques.</p><p>Good leadership, communication, and problem-solving skills.</p><p>Familiarity with site safety regulations and quality procedures.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>About us</strong>&nbsp;</span></p><br><p><span>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.&nbsp;</span></p><br><p><span><span><strong>Primary objective</strong></span></span></p><br><p><span><span>Monitor and drive the delivery of vendor engineering. Ensure quality checks, with special attention to interface management and constructability.</span></span></p><br><p><span><span><strong>Specific Accountabilities</strong></span></span></p><br><p><span><span>·&nbsp;Perform engineering design review duties associated with belt conveyors, stock houses, cooling water system and other supporting infrastructure of steel plants or mineral extraction / processing plants.</span></span></p><br><p><span><span>· Engineering duties will include review of package contractors’ drawings and documents, checking interface with other discipline designs, initiate or review equipment selection and specification, detail design in collaboration with designers and bid evaluation/ vendor document review and approval.</span></span></p><br><p><span><span>·&nbsp;Participate in HAZOP and other similar safety reviews.</span></span></p><br><p><span><span>· Quality Assurance – Responsible for working within the provisions and guidelines of the Quality Assurance system.</span></span></p><br><p><span><span>·Safety – Responsible for personal safety; be conversant with industry standard safe working practices for the Minerals and Metals industry. Understand and follow OH&amp;S procedures.</span></span></p><br><p><span><span>Guide vendor’s team to meet the project targets in terms of schedule and quality.</span></span></p><br> <p><strong>Moving forward together</strong></p><br><p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</p><br><p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</p><br><p>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p><br> </div>

<p><h4>Energy Jobline overview</h4> <p>Energy Jobline is the largest and fastest growing global energy job board and energy hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.<br> We focus on the oil & gas, renewables, engineering, power, and nuclear markets as well as emerging technologies in EV, battery, and fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.</p> <h4>Pre-commissioning & commissioning electrical superintendent</h4> <h4>Job summary</h4> <p>We are seeking an experienced pre-commissioning and commissioning electrical superintendent to lead and coordinate electrical pre-commissioning and commissioning activities on a major onshore energy development project. The role is responsible for ensuring the safe, timely, and compliant execution of all electrical systems through completion, energization, testing, and handover to operations.<br> The successful candidate will act as a key site-based technical authority, coordinating closely with construction, commissioning, operations, contractors, and engineering teams to deliver systems in accordance with project specifications, safety standards, and quality requirements.</p> <h4>Key responsibilities</h4> <strong>Pre-commissioning & commissioning execution</strong> <ul> <li>Lead and supervise all electrical pre-commissioning and commissioning activities, including inspections, testing, energization, and system handover.</li> <li>Ensure readiness of electrical systems for commissioning by validating construction completion, punch list clearance, and mechanical completion dossiers.</li> <li>Oversee execution of insulation resistance tests, continuity checks, functional testing, loop checks, cable meggering, and high-voltage testing.</li> <li>Manage and authorize electrical system energization activities, ensuring compliance with approved procedures and permits.</li> <li>Coordinate commissioning sequences aligned with system priorities and overall project schedules.</li> </ul> <strong>Safety & compliance</strong> <ul> <li>Ensure full compliance with HSE policies, electrical safety regulations, and project commissioning procedures.</li> <li>Lead risk assessments, job hazard analyses (JHA), and method statement reviews related to electrical works.</li> <li>Enforce lockout-tagout (LOTO) and safe isolation procedures during testing and energization.</li> <li>Promote a strong safety culture within commissioning teams and contractor workforce.</li> </ul> <strong>Team leadership & coordination</strong> <ul> <li>Supervise electrical commissioning supervisors, technicians, and contractors on site.</li> <li>Allocate manpower, tools, and resources effectively to meet commissioning milestones.</li> <li>Interface closely with construction, instrumentation, mechanical, and operations teams to resolve inter-disciplinary issues.</li> <li>Coordinate with vendors and OEMs during factory acceptance tests (FAT), site acceptance tests (SAT), and specialized commissioning activities.</li> </ul> <strong>Documentation & reporting</strong> <ul> <li>Review and approve electrical commissioning procedures, test packs, and completion dossiers.</li> <li>Ensure accurate recording of test results and verification data in commissioning databases.</li> <li>Track and manage punch lists, anomalies, and non-conformances to closure.</li> <li>Provide regular progress reports, highlighting risks, delays, and mitigation actions to commissioning management.</li> </ul> <strong>Technical oversight</strong> <p>Provide technical leadership for HV and LV systems including:</p> <ul> <li>HV/LV switchgear</li> <li>Transformers</li> <li>Motors and drives (VFDs)</li> <li>UPS systems</li> <li>Emergency power and generators</li> <li>Lighting, earthing, and lightning protection systems</li> </ul> <p>Support troubleshooting and resolution of electrical issues encountered during commissioning and early operation.</p> <strong>Handover & start-up support</strong> <ul> <li>Support structured handover of commissioned systems to operations and maintenance teams.</li> <li>Participate in start-up, performance testing, and early operational support as required.</li> <li>Ensure commissioning documentation is complete, approved, and archived per project requirements.</li> </ul> <h4>Qualifications & experience</h4> <strong>Education</strong> <p>Bachelor’s degree in electrical engineering or equivalent technical qualification.</p> <strong>Experience</strong> <ul> <li>Minimum 12–15 years of experience in electrical engineering within large EPC or energy infrastructure projects.</li> <li>Proven experience in pre-commissioning and commissioning of complex industrial facilities (LNG, oil & gas, petrochemical, or power projects preferred).</li> <li>Hands-on experience with high-voltage electrical systems and critical power infrastructure.</li> <li>Strong understanding of international electrical codes and standards (IEC, IEEE, NFPA, etc.).</li> </ul> <strong>Skills & competencies</strong> <ul> <li>Strong leadership and team coordination skills in a multicultural site environment.</li> <li>High level of competence in electrical safety management and energization planning.</li> <li>Excellent problem-solving and decision-making abilities under schedule pressure.</li> <li>Strong communication and reporting skills.</li> <li>Ability to interpret engineering drawings, single line diagrams, and commissioning procedures.</li> <li>Proficient in MS Office and electronic commissioning documentation systems.</li> </ul> <h4>Work conditions</h4> <ul> <li>Site-based role within a large industrial construction environment.</li> <li>May require shift work, extended hours, and weekend coverage during critical commissioning phases.</li> <li>Ability to work in challenging climatic conditions as per project location.</li> </ul></p><p></p>

<p><h4>Energy jobline overview</h4> <p>Energy Jobline is the largest and fastest growing global energy job board and energy hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.</p> <p>We focus on the oil & gas, renewables, engineering, power, and nuclear markets as well as emerging technologies in EV, battery, and fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.</p> <h4>Job purpose</h4> <p>The telecom supervisor will be responsible for supervising, coordinating, and supporting telecommunication systems activities during pre-commissioning and commissioning phases of a major onshore energy infrastructure project. The role ensures that all telecom systems are installed, tested, safe, compliant, and fully operational in line with project specifications, international standards, and schedule requirements.</p> <h4>Key responsibilities</h4> <strong>Supervision & site execution</strong><br> <ul> <li>Supervise and coordinate all telecommunication pre-commissioning and commissioning activities on site.</li> <li>Provide day-to-day supervision of subcontractors, technicians, and vendors performing telecom works.</li> <li>Ensure installation and commissioning activities are executed according to approved drawings, procedures, and specifications.</li> <li>Interface closely with construction, commissioning, ICSS, electrical, and operations teams.</li> </ul> <strong>Telecom systems scope</strong><br> <p>Supervise commissioning activities for, but not limited to:</p> <ul> <li>PAGA (Public Address & General Alarm) systems</li> <li>CCTV and security surveillance systems</li> <li>Access control systems</li> <li>Telephone systems (VoIP / PABX)</li> <li>Radio communication systems (UHF/VHF/TETRA)</li> <li>Fiber optic and structured cabling systems</li> <li>Data networks and LAN/WAN infrastructure</li> <li>Telecom equipment rooms, racks, cabinets, and patch panels</li> </ul> <strong>Pre-commissioning & commissioning activities</strong><br> <ul> <li>Review and implement pre-commissioning and commissioning procedures, method statements, and test packs.</li> <li>Perform and witness inspections, loop checks, function tests, and system integration testing.</li> <li>Coordinate system energization, signaling checks, and performance verification.</li> <li>Participate in SAT (Site Acceptance Tests) and vendor commissioning support activities.</li> <li>Support system handover from construction to commissioning and from commissioning to operations.</li> </ul> <strong>Quality, safety & compliance</strong><br> <ul> <li>Ensure full compliance with HSE requirements, company policies, and local regulations.</li> <li>Enforce permit-to-work, toolbox talks, and safe work practices at all times.</li> <li>Ensure telecom systems comply with international standards (e.g., IEC, IEEE, ITU, NFPA as applicable).</li> <li>Identify and report non-conformances, punch items, and corrective actions.</li> </ul> <strong>Documentation & reporting</strong><br> <ul> <li>Review and update commissioning dossiers, test records, and as-built documentation.</li> <li>Track punch lists and ensure timely close-out of telecom-related items.</li> <li>Prepare daily and weekly progress reports.</li> <li>Support final system acceptance and project close-out activities.</li> </ul> <strong>Coordination & communication</strong><br> <ul> <li>Act as the technical focal point for telecom commissioning on site.</li> <li>Liaise with engineering teams to resolve design and technical issues.</li> <li>Coordinate with vendors, suppliers, and third-party inspectors.</li> <li>Support operations and maintenance teams during training and handover.</li> </ul> <h4>Qualifications & experience</h4> <ul> <li>Diploma or degree in telecommunications engineering, electronics engineering, or related field.</li> <li>Minimum 8–12 years of experience in telecom systems for oil & gas, LNG, refinery, or large industrial projects.</li> <li>Proven experience in pre-commissioning and commissioning phases.</li> <li>Prior exposure to brownfield and/or greenfield energy projects is preferred.</li> <li>Experience working within EPC project environments.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB PURPOSE: The Chief Operating Officer (COO) is the most senior mining operations executive, accountable for the end-to-end operational performance of the Mazoon Mining copper project a 2.5 Mtpa processing plant with six active open pits and significant exploration upside. The COO leads the asset through Mechanical Completion, Commissioning, Ramp-Up, and into sustained, safe, and reliable commercial production. The role carries full operational accountability across Mine Operations, Processing Plant, Process Engineering, Maintenance, Tailings, Utilities, and all site infrastructure, and leads the transition from a construction-led organisation to a fully functioning operating business.</p><p>DUTIES AND RESPONSIBILITIES:</p><p>COMMISSIONING &amp; OPERATIONAL READINESS</p><ol><li>Operational Readiness &amp; Transition Lead the seamless transition from Mechanical Completion through Cold Commissioning, Hot Commissioning, and Commercial Production. Define, implement, and execute a comprehensive Operations Readiness Plan covering staffing, training, procedures, maintenance systems, spares, logistics, and control systems. Take formal custody of the plant, mine, and all infrastructure from the Project and EPCM teams through a structured, documented handover process.</li><li>Plant Operations &amp; Process Engineering Direct all Processing Plant operations to achieve optimal throughput (2.5 Mtpa design), copper recovery, and concentrate quality. Lead the Process Engineering function to drive metallurgical performance, manage reagent consumption, and resolve process deviations. Implement systematic ramp-up, stabilisation, and continuous improvement initiatives to maximise recovery rates and operating margins.</li></ol><p>MINE, MAINTENANCE &amp; PRODUCTION</p><ol><li>Mine Operations Direct all mining activities across six open pits, including drill and blast, load and haul, and pit development. Ensure ore supply, grade control, blending, and stockpile management are aligned with plant feed requirements. Optimise mining activities to meet production targets while managing unit costs and maintaining the highest safety standards.</li><li>Maintenance &amp; Reliability Establish world-class maintenance strategies including asset registers, Preventive Maintenance (PM) systems, critical spares management, and shutdown planning. Lead reliability improvement programmes to minimise unplanned downtime and extend equipment service life. Oversee the full Maintenance organisation for both mine and plant, ensuring high equipment availability.</li><li>Production &amp; Cost Control Deliver approved production, recovery, cost, and reliability targets for both mine and plant. Exercise rigorous control over consumables, reagents, power, contractor expenditure, and logistics to optimise unit costs. Deliver the approved Operating Budget and adhere to the Life-of-Mine cost model.</li></ol><p>HSE, ORGANISATION &amp; REPORTING</p><ol><li>HSE &amp; Regulatory Compliance Maintain full accountability for site-wide HSE performance during commissioning and operational phases. Ensure compliance with all Omani regulatory, environmental, and safety requirements. Lead hazard identification, risk management, emergency response, and continuous improvement initiatives to foster a zero-harm workplace.</li><li>Organisation, Workforce &amp; Reporting Build, train, and lead the full Operations organisation including Mine, Plant, Maintenance, Process Engineering, HSE, Technical Services, and Site Services. Develop succession planning, performance management, and Omanisation frameworks to build a resilient and capable workforce. Provide detailed operational, safety, and financial performance reports to the CEO and Board of Directors.</li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Mining Engineering, Metallurgy, Mechanical Engineering, or a related discipline.</li><li>Postgraduate qualifications in Business, Operations, or Management are an advantage.</li><li>Certifications: Statutory mine management certification or equivalent preferred.</li><li>Executive Leadership Programme attendance is advantageous.</li><li>Minimum 15 years in mine and mineral processing operations.</li><li>Proven experience in commissioning and ramp-up of large-scale mining and processing plants.</li><li>Demonstrated track record of achieving stable production after start-up.</li><li>Experience managing open-pit mining and copper or base-metal processing operations.</li><li>Prior Owner's team leadership roles are preferred.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Under direct supervision, the Well Engineer is responsible for well proposals and the Basis of Design. Provides Operation Plans and prepares Programs as well as assures technical integrity of Operations planning and execution. Responsible for the day-to-day surveillance of operations. Responsible for the creation of Approval for Expenditure (AFE) and performs cost control of operations. Participates in risk assessment, forecasts and plans medium and long term needs to meet program requirements, and anticipates operational changes and needs. Prepares equipment lists and identifies long lead items. Ensures proper communication within the project. Performs engineering studies to solve recurring problems. Prepares End-of-Well reports and contributes to knowledge management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requires a Bachelors degree in STEM, preference in Petroleum or Mechanical Engineering, and 4 or more years of well services / intervention experience. Supervisory experience and exposure to Multi-discipline operations is preferred. Must have Well Control Certificate.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As Shift Technician (Buggy &amp; Generator), I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.</p><br><p>Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.</p><br><p><strong>Duties and Responsibilities&nbsp;</strong><br>As Shift Technician, I will assume full responsibility for the efficient operation in the following:&nbsp;<br>• Evaluates mechanical, electromechanical systems and products by designing and conducting research programs; applying principles of mechanics, thermodynamics, hydraulics, heat transfer and materials.&nbsp;<br>• Develops mechanical and electromechanical products by studying customer requirements.&nbsp;<br>• Assures system and product quality by designing testing methods; tests finished product and system capabilities; confirms fabrication, assembly, and installation processes.&nbsp;<br>• Controls maintenance tools, stores and equipment and ensure there is continuous cover of the machinery and equipment in case of breakdowns.&nbsp;<br>• Ensure the efficient and economic operation of the Generators and Buggy<br>• Giving solutions to any engineer for any Engineering related issue<br>• Assist the engineering Manager with reporting and technical issues<br>• Ensure that the budget is adhered to and costs are strictly controlled.&nbsp;<br>• Supporting the sustainability department on how we are to be self-sustainable and Cost saving<br>• Coordinate with engineering coordinator related with material order<br>• Control and monitor consumption of materials and asset.<br>• Keeps record of assignments and produce detailed work reports.&nbsp;<br>• Maintains working area and makes sure that all working areas remain clean at all times.&nbsp;<br>• Uses personal safety wares for personal safety while on duty.&nbsp;<br>• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.&nbsp;<br>• Strictly adhere to LQA standards and guest comments.&nbsp;</p><br><p><strong>Qualifications</strong><br>To execute the position of Shift Technician&nbsp;, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:</p><br><p>• High school diploma or equivalent and/or valid license to practice mechanical engineering and at least 1 year experience in a similar setting.&nbsp;<br>• Technical skills include the ability to analyze and design projects of limited complexity and scope. Knowledge in blueprint reading and installing of machines, wiring and equipment and basic mechanical skills are mandatory.<br>• I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.</p><br><p><i>The above is intended to provide an overview of the role and responsibilities for a Shift Technician at Six Senses Zighy Bay. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.</i></p><br><p><i>Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.</i></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job description</p><p>REQUIRED BIOMEDICAL ENGINEER 2 OMAN BASED PRIVATE HOSPITAL</p><p><br></p><p>MALE OR FEMALE CANDIDATES</p><p><br></p><p>QUALIFICATION: B TECH</p><p><br></p><p>EXPERIANCE: 2 YEARS IN HOSPITAL FIELD</p><p><br></p><p>ACCOMODATION : PROVIDED</p><p><br></p><p>ONLINE INTERVIEW SOON</p><p>Role: Application Engineer</p><p>Industry Type: Medical Services / Hospital</p><p>Department: Production, Manufacturing &amp; Engineering</p><p>Employment Type: Full Time, Permanent</p><p>Role Category: Engineering</p><p>Education</p><p>UG: B.Tech / B.E. in Biomedical Engineering</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>QUALIFICATION: B TECH EXPERIANCE: 2 YEARS IN HOSPITAL FIELD</p><p></p></section>

<p>&nbsp;<strong>Position:</strong> Civil Engineer – Specialized in Earth Works</p><p><strong>Experience Required:</strong> Minimum <strong>5+ years in GCC</strong></p><p>(Earthwork, Infrastructure, Roads, and related projects)</p><p><strong>Eligibility Criteria</strong></p><ul><li>Bachelor’s Degree in Civil Engineering (or equivalent).</li><li>Proven expertise in <strong>earthworks, excavation, grading, compaction, and soil stabilization</strong>.</li><li>Strong knowledge of GCC construction standards and safety regulations.</li><li>Ability to lead site teams and coordinate with consultants/clients.</li><li>Excellent communication and project management skills.</li></ul><p><strong>✨ Benefits Offered</strong></p><ul><li>Attractive salary package (commensurate with experience).</li><li>Free food &amp; accommodation.</li><li>Annual leave with return airfare.</li><li>Career growth opportunities within the organization.</li></ul>

<p>Job title Sr. Engineer, Technical Safety Grade Stream Operated Assets Function Projects Delivery Engineering Location Oman Muscat / Project Sites Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to Manager, Technical Safety Direct Reports - Job purpose Provide technical safety engineering support across OQEP's project delivery activities, ensuring that technical safety requirements are identified, assessed, and incorporated into project designs, engineering documents, and operational philosophies in compliance with applicable standards, regulations, and OQEP's HSSE framework. The position will act in accordance with the OQEP s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE &amp; Energy Management System requirements standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives. Main Tasks and Responsibilities Support the execution of technical safety engineering activities across OQEP's project delivery portfolio, ensuring compliance with applicable international standards, codes, and OQEP's engineering specifications. Participate in and contribute to hazard identification and risk assessment studies including HAZID, HAZOP, What-If analyses, and Bow-Tie analyses for projects and operational facilities. Support the development and review of technical safety deliverables including Safety Concept documents, Fire &amp; Gas Philosophy, Escape, Evacuation &amp; Rescue (EER) Philosophy, and Safety Instrumented System (SIS) documentation. Perform quantitative and qualitative risk assessments including consequence modelling, dispersion analysis, fire and explosion modelling using industry-standard tools (e.g., PHAST, Safeti, or equivalent). Review engineering design documents, P&amp;IDs, equipment datasheets, and layout drawings from a technical safety perspective, identifying hazards and recommending design modifications to reduce risk to ALARP. Support the development and maintenance of Safety Cases and Major Accident Hazard (MAH) registers for OQEP's operated facilities and projects. Contribute to the specification, design review, and testing of Safety Instrumented Systems (SIS) and Fire &amp; Gas detection systems in accordance with IEC 61508 and IEC 61511 standards. Participate in pre-FEED, FEED, and detailed design technical safety reviews, ensuring technical safety requirements are addressed at each project phase. Support the preparation and review of technical documentation for regulatory submissions and engineering authority approvals. Liaise with project engineers, discipline leads, contractors, and vendors on technical safety matters throughout the project lifecycle. Support post-incident investigations and safety performance reviews, contributing technical safety expertise to root cause analysis and lessons-learned processes. Maintain accurate technical safety documentation including risk registers, study reports, and engineering assessments. Stay current with developments in technical safety standards, regulations, and industry best practices, and recommend updates to OQEP's engineering guidelines accordingly. Actively participate in, contribute to, and promote OQEP's occupational health, safety, security, and environment culture. Perform other related duties as assigned. Key interactions Internal: Projects Delivery function, HSSE function, Operations function, Engineering disciplines within Operated Assets, Maintenance function. External: Engineering contractors and consultants, specialist technical safety consultants, equipment vendors, third-party inspection and certification bodies, regulatory authorities. Notable Working Conditions. Office and field environment, intensive computer screen use, occasional travel to project sites and operated asset locations, exposure to operational hazards in accordance with OQEP HSE standards.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Chemical Engineering, Process Engineering, Mechanical Engineering, or related engineering discipline.</li><li>Postgraduate qualification or professional certifications such as Chartered Engineer (CEng), Functional Safety Engineer (T V or equivalent), or IEC 61511 certification; training in HAZOP facilitation or quantitative risk assessment is an advantage.</li><li>Excellent knowledge of written, read, and spoken English (required) | Arabic - Native (desirable)</li><li>6+ years of relevant experience in technical safety engineering within the upstream Oil &amp; Gas, petrochemical, or refining industry.</li><li>Experience supporting or conducting hazard identification and risk assessment studies (HAZID, HAZOP, QRA).</li><li>Familiarity with consequence modelling and risk assessment tools (e.g., PHAST, Safeti, FRED, or equivalent).</li><li>Knowledge of Safety Instrumented Systems (SIS) and functional safety standards (IEC 61508, IEC 61511).</li><li>Exposure to Fire &amp; Gas system design and philosophy development.</li><li>Familiarity with applicable international standards including API, IEC, NFPA, and IP codes relevant to technical safety.</li><li>Experience working on oil and gas projects across pre-FEED, FEED, or detailed design phases is preferred.</li><li>Strong analytical and problem-solving skills.</li><li>Good communication skills, verbal and written.</li><li>Attention to detail and high level of technical accuracy.</li><li>Ability to work effectively in multidisciplinary project teams.</li><li>Self-motivated with a proactive approach to identifying and resolving technical safety issues.</li><li>Ability to manage competing priorities in a project environment.</li><li>Cultural sensitivity in a multinational environment.</li><li>Computer literacy including MS Office and engineering software.</li><li>Hazard identification and risk assessment methodologies (HAZID, HAZOP, What-If, Bow-Tie).</li><li>Quantitative and qualitative risk assessment techniques.</li><li>Consequence modelling tools (PHAST, Safeti, FRED, or equivalent).</li><li>Safety Instrumented Systems (SIS) and functional safety (IEC 61508, IEC 61511).</li><li>Fire &amp; Gas detection system design and philosophy.</li><li>Safety Case development and Major Accident Hazard (MAH) management.</li><li>Process safety engineering principles.</li><li>Applicable international standards (API, IEC, NFPA, IP codes).</li><li>Technical documentation and report writing.</li></ul>

<p><strong>Job Summary:</strong> Experience: Minimum 7 Years experience as Product Engineer Education: Bachelor of Engineering or Geoscience Product Engineer supports the Sales and Operations goals by providing technical support as requested to enable the segment to plan, design, execute and evaluate SLB products and services we provide to our Clients. A principal role of the Product Engineer is to ensure that our products are competitive and reliable in the market and that we understand the performance expectations and make up of that market. The Product Engineer should have the capability to design bit based on the inputs of the formation evaluation /offset wells/ Temp profile/UCS /geomechanics and other main inputs . The role is responsible for communicating the technical differentiation of our various drilling products and services over those of the competition in the field. The Product Engineer understands both the technology and its value and is a technical bridge between the client organization and the segment. The Product Engineer is the enabler and driver of new technology opportunities through solution-driven client and engineering engagement. The Product Engineer should provide flawless Service Quality and ensure compliance with all SLB Standards.</p><p><strong>Essential Responsibilities and Duties:</strong></p><p><strong>Technical Sales Support:</strong> Provides technical support to the sales organization and to clients. Assist with Engineering prototype applications and New Technology (NT) market introductions Drive New Technology (NT) sales and provides technical sales support for opportunities identified by front line sales team in the location. Perform internal and external marketing activities such as technology presentations, lunch and learns, workshops, and technology launches. Develop appropriate relationships with key senior technical personnel within the client s organization by becoming a Technical Reference/Advisor.</p><p><strong>Application Analysis and Sales Development:</strong> Analyze, benchmarks and evaluates product performance to ensure a competitive position is maintained and initiates new or modified design requests to meet the operational goals of the geography Assist with field based Applications Analysis (modeling &amp; simulation) to enable Operations to effectively sell our Products and Services with a differentiable advantage. Deliver Real-Time parameter monitoring as required to support execution.</p><p><strong>Technical Leadership:</strong> Create Technical Papers, Case Studies and capture Lessons Learned into InTouch based on the experiences of the GeoMarket or location. Be active in Technical Society through publishing of technical papers, participating in SLB Symposia, participating in Industry events. Contribute to the competency development of the Engineering Support group while mentoring and coaching less experienced engineers in the location.</p><p><strong>Q&amp;HSE:</strong> Investigate unusual or unsatisfactory product performance to rapidly determine root cause and preventative action. Participate in internal product quality reviews with Reliability, Engineering and Sustaining. Communicate PQ Root Cause Analysis and preventative action outcomes to customers as requested by Sales. Conduct audits and inspections as requested or scheduled. Complies with all Company &amp; Regulatory HS&amp;E &amp; Quality and IT standards and policies. Wears all Personal Protective Equipment (PPE) as required &amp; maintains required HS&amp;E &amp; SQ certifications up-to-date.</p><p><strong>Formal Job Training Covering the below Topics:</strong></p><ul><li>Technical Job Design &amp; execution for retrievable and directional casing drilling</li><li>Technical Job Design &amp; execution or non-directional casing drilling</li><li>Turbodrilling technical job design and execution for hard drilling rocks</li><li>Technical Bore Hole Enlargement for Job designing and troubleshooting</li><li>Technical Bore Hole Enlargement for operation and execution</li><li>Cross Training sales for Fishing and Remedial tools</li><li>Cross training sales for Wellbore departure and whipstocks tools</li><li>Cross Training sales for impact jars and shock subs</li><li>Cross Training sales for Bore hole enlargement</li><li>Drilling Bits</li><li>Product development and Advanced Drilling Engineering</li></ul><p><strong>Behavior:</strong></p><ul><li>Relationship builder Internally and with Clients</li><li>Strong verbal and written communicator</li><li>Team player</li><li>Innovative</li><li>Objective</li><li>Leader</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Experience: Minimum 7 Years experience as Product Engineer Education: Bachelor of Engineering or Geoscience</p>

<p>Bachelor of Technology/Engineering(Civil)</p><p><br><br></p><ul><li><p>Preparation of preliminaries based upon site condition, sources availability nearby like electricity & water etc, machinery & equipment and other Misc items required for the project.</p></li><li><p>To raise queries regarding the tender requirements such as BOQ, specifications, technicalities with corresponding consultants/ authorities and come to conclusion before tender submission.</p></li><li><p>Preparation of cost estimation and pricing for the project by preparing in detail list of activities to be executed & rate build up of materials, labour, machinery, overheads and other misc expenses required for the project (in close coordination with the cost controller). Hence finalizing the tender amount.</p></li><li><p>To coordinate with Commercial, Finance & Administration departments for necessary documents (such as tender bond, omanisation details, etc) required for submission.</p></li><li><p>• During Post Tender</p></li><li><p>To provide plan on how and when the work to be performed by developing a deliverable schedule to provide a road map that the construction team must stick to in order to finish the project in a timely and cost effective manner.</p></li><li><p>Approval of Subcontractor Agreements/ Work Orders /LPO whose value exceeding OMR 1,000 along with Commercial Head by reviewing the terms and conditions. In the absence of Quantity Surveyor, Business Head needs to approve the Agreements/Work Orders/LPO entered with Sub contractors.</p></li><li><p>Verifying the material requests received from the sites, before getting approval from Business Head. (To check whether the quantities requested for all the major items is as per requirement/budget).</p></li><li><p>Monitoring the cost of the projects on weekly basis and reporting to Business Head about the status of the project and corrective action to be taken by site in charge.</p></li><li><p>Coordinating with Draftsman and Site Engineers / Project Managers in drawing preparation for the sites and monitoring the Draft man work.</p></li><li><p>Preparation of Monthly Interim Payment Application & project progress based on the work executed at site and submits to the consultants / client and followup for the approval.</p></li><li><p>Preparation of the variation order claim and new rate build (in close coordination with cost controller) to submittal and followup to final approval.</p></li><li><p>Preparation of delay analysis and maintaining record of Extension of Time (EOT) to further claim.</p></li><li><p>Preparation of Final measurement and other supporting and relevant document for settlement of Final Account.</p></li><li><p>Responsible to maintain the required documentation (such as client correspondence, invoices etc) for the project and should act as the custodian for the Project File (Paper documentation).</p></li><li><p>Any other work allotted by the Business Head as per the requirement of the project.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Quantity Surveying, Civil Engineering, or a related field from an accredited institution.</p></li><li><p>Minimum of 5 years of relevant work experience in the civil engineering sector, demonstrating progressive responsibility.</p></li><li><p><strong>OMAN experience is Must.</strong></p></li><li><p><strong>MINISTRY Experience is preferred.</strong></p></li><li><p>Preparation of preliminaries based upon site condition, sources availability nearby like electricity & water etc, machinery & equipment and other Misc items required for the project.</p></li><li><p>To raise queries regarding the tender requirements such as BOQ, specifications, technicalities with corresponding consultants/ authorities and come to conclusion before tender submission.</p></li><li><p>Preparation of cost estimation and pricing for the project by preparing in detail list of activities to be executed & rate build up of materials, labour, machinery, overheads and other misc expenses required for the project (in close coordination with the cost controller). Hence finalizing the tender amount.</p></li><li><p>To coordinate with Commercial, Finance & Administration departments for necessary documents (such as tender bond, omanisation details, etc) required for submission.</p></li><li><p>• During Post Tender</p></li><li><p>To provide plan on how and when the work to be performed by developing a deliverable schedule to provide a road map that the construction team must stick to in order to finish the project in a timely and cost effective manner.</p></li><li><p>Approval of Subcontractor Agreements/ Work Orders /LPO whose value exceeding OMR 1,000 along with Commercial Head by reviewing the terms and conditions. In the absence of Quantity Surveyor, Business Head needs to approve the Agreements/Work Orders/LPO entered with Sub contractors.</p></li><li><p>Verifying the material requests received from the sites, before getting approval from Business Head. (To check whether the quantities requested for all the major items is as per requirement/budget).</p></li><li><p>Monitoring the cost of the projects on weekly basis and reporting to Business Head about the status of the project and corrective action to be taken by site in charge.</p></li><li><p>Coordinating with Draftsman and Site Engineers / Project Managers in drawing preparation for the sites and monitoring the Draft man work.</p></li><li><p>Preparation of Monthly Interim Payment Application & project progress based on the work executed at site and submits to the consultants / client and followup for the approval.</p></li><li><p>Preparation of the variation order claim and new rate build (in close coordination with cost controller) to submittal and followup to final approval.</p></li><li><p>Preparation of delay analysis and maintaining record of Extension of Time (EOT) to further claim.</p></li><li><p>Preparation of Final measurement and other supporting and relevant document for settlement of Final Account.</p></li><li><p>Responsible to maintain the required documentation (such as client correspondence, invoices etc) for the project and should act as the custodian for the Project File (Paper documentation).</p></li><li><p>Any other work allotted by the Business Head as per the requirement of the project.</p></li></ul><p>Desired Candidate Profile</p><ul><li><p>Bachelor’s degree in Quantity Surveying, Civil Engineering, or a related field from an accredited institution.</p></li><li><p>Minimum of 5 years of relevant work experience in the civil engineering sector, demonstrating progressive responsibility.</p><p><br></p></li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Building Construction project only</p></li><li><p>OMAN experience is Must.</p></li><li><p>MINISTRY Experience is preferred.</p></li><li><p>Must have PRE & POST tender experience </p></li></ul>

<p><br></p><p><strong>MANAGERIAL RESPONSIBILITIES:</strong></p><ul><li>Create a strategic plan of action for the Rotating Equipment Engineering Services to achieve the goal of zero incidents at the Qalhat LNG Complex for project phase, including adoption of best practices from the industry and budget allocations.</li><li>Build, coach, and performance manage the rotating equipment team; develop succession and capability.</li><li>Manage interfaces with owners, EPC/EPCM, OEMs, utilities/authorities, insurers, and operations/maintenance.</li><li>Provide executive level reporting and decision support.</li><li>Set clear goals and expectations for team members, regularly assess their performance against the set goals, and provide constructive feedback for continuous improvement</li><li>Devote time to train team members on new ways of working, developing new competencies, and upskilling to drive performance and productivity</li></ul><p><strong>FUNCTIONAL RESPONSIBILITIES:</strong></p><p><strong>Projects/Asset Management and Delivery:</strong></p><ul><li>Oversee concept/FEED, detailed design, and interdisciplinary interfaces (civil/structural, mechanical, I&amp;C, telecoms).</li><li>Validate vendor data/OEM integration; ensure operability, maintainability, and reliability targets.</li><li>Design the rotating equipment equipment, rotating equipment distribution and generation system in accordance with HSSE standards, OLNG standards and other regulatory requirements.</li><li>Acts as the subject matter expert (SME) definitive source of knowledge, technique, and expertise within his/her area to provide professional and technical insight for design, engineering and/or complex trouble-shooting activities.</li><li>Mastery Specialist skills on a selected equipment is desirable.</li><li>Skills in load flow system studies, fault level calculations &amp; rotating equipment protection relay grading</li><li>Provide comprehensive support and expertise in technical studies for Rotating Equipment, and all associated components, including proficiency in Process and Instrument Diagram reviews, Safety Integrity Level (SIL) assessments, and HAZOP analyses.</li><li>Well-versed in international codes, standards, and practices for oil and gas EPC projects.</li><li>Oversee troubleshooting for all rotating equipment process incidents that may impact plant reliability and availability, utilising appropriate methodologies such as Root Cause Analysis (RCA) and Tripod as required.</li><li>Ensure complete as built, spares, O&amp;M manuals, training, and warranty plans.</li><li>Achieve performance tests and reliability run per contract, support RAM targets.</li></ul><p><strong>Strategic Planning of Departmental activities:</strong></p><ul><li>Establishes and applies best practices within their area of expertise, leading teams through complex investigations and offering innovative, expert guidance in Rotating Equipment Engineering to effectively address technical issues encountered during maintenance and project execution.</li><li>Define rotating equipment execution strategy, contracting model, and phasing; align with project execution plan (PEP) and governance.</li><li>Establish design basis, standards, and assurance gates for the rotating equipment scope.</li><li>Chair rotating equipment risk reviews, design reviews (rotating equipment), and rotating equipment readiness reviews (MC/Pre Comm/Comm/OR).</li><li>Accountable for ensuring the technical quality of every aspect of Rotating Equipment Engineering projects, including developing and upholding assurance processes across procedures, organizational structure, other business units, staff, and corporate functions to effectively identify, monitor, and manage risks within the relevant business scope.</li><li>Accountable for establishing and sustaining discipline engineering assurance functions, offering advanced specialist technical expertise to support other departments.</li><li>Accountable for developing and implementing the long-term strategic plan for engineering discipline activities within the Asset Reference Plan, ensuring alignment with production, maintenance, and project objectives to achieve effective delivery.</li></ul><p><strong>Stakeholder Management:</strong></p><ul><li>Serve as the primary senior company interface for the client on all rotating equipment matters.</li><li>Manage strategic relationships with joint venture partners, key vendors, and regulatory bodies.</li><li>Experience to manage CONTRACTORS &amp; Project deliverables for owner is distinctly preferred.</li><li>Negotiate settlement of major claims and variations related to rotating equipment scope.</li><li>Builds and sustains productive partnerships with a diverse range of stakeholders such as area maintenance managers, turnaround managers, project managers, and senior leadership.</li><li>This position requires dynamic involvement in several workgroups simultaneously, ensuring information is shared effectively throughout the organization.</li><li>Foster technical innovation and ongoing improvement by seeking new developments, deploying opportunities, and engaging with leadership in line with OLNG s core values and policies.</li><li>Accountable for fostering and sustaining organisational alignment to achieve business objectives within the relevant discipline, while ensuring overall consistency with corporate goals.</li></ul><p><strong>Management of Engineering Contracts:</strong></p><ul><li>Establish technical requisition requirements and evaluation criteria; provide leadership in Technical Bid Evaluation (TBE) and vendor selection for Rotating Equipment.</li><li>Manage rotating equipment change orders, claims avoidance/defence, and commercial exposure for rotating equipment packages.</li><li>Initiate new contracts for Major Rotating Equipment Maintenance &amp; Projects and carry out technical evaluation.</li><li>Responsible for planning major engineering contracts from the beginning, including developing contract strategies, evaluating and choosing contractors.</li><li>Also ensures that significant contracts are delivered on time, within budget, and in compliance with safety, quality, and contractual requirements.</li></ul><p><strong>Quality Assurance:</strong></p><ul><li>Drive zero harm culture; ensure compliance with rotating equipment safety standards (e.g. DEP, where applicable).</li><li>Ensure design and construction adhere to applicable codes, environmental and regulatory permits.</li><li>Own rotating equipment QA/QC plan, ITPs, and non conformance management.</li><li>Accountable that all the rotating equipment discipline procedures within an ISO certified quality assurance system.</li><li>Accountable in setting the requirement of regular rotating equipment spare parts.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>BSc in Mechanical Engineering or Equivalent. Minimum of 12 years relevant oil and gas industry experience with 8 10+ years in large industrial/ O&amp;G projects with LNG experience 5+ years in leadership of multi disciplinary rotating equipment teams; track record of first time right energization. Technical Authority Level 2 (TA-2) Minimum 4+ years of experience in troubleshooting, analysis of Rotating Equipment Technical Authority Level3 Demonstrated experience in the execution, engineering, construction, commissioning, or management of major industrial projects, preferably within the Oil &amp; Gas, LNG, or energy sector</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Wood is recruiting for a <strong>Lead Telecom Engineer</strong> to join its Projects team focusing on delivering across FEED and Detail design scopes of work. In this role, you will be responsible to Plan, implement and manage FEED Office projects and assist IM&amp;T (Applications, Telecoms, Computing and Information Management) projects for within scope, cost and time<br> Position is based in Muscat, Oman .</p><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy &amp; Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement&nbsp;</b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><p><span>The </span><span>Principal Process Engineer&nbsp;</span><span>will be responsible&nbsp;</span><span>to Plan, implement and manage FEED Office projects and assist IM&amp;T (Applications, Telecoms, Computing and Information Management) projects for within scope, cost and time</span></p><br><p><span><strong>Designing the future. Transforming the world</strong></span></p><br><p><span>Reflecting the market focus for the office in both brownfield and green field opportunities, multi-skilled personnel are sought, for those with experience in Onshore Oil and Gas.</span><br><span><strong>What we can offer</strong></span></p><br><ul> <li><span><strong>Meaningful and interesting projects</strong> delivered to leaders of industry across oil and gas&nbsp; and emerging energy sectors&nbsp;</span></li> <li><span><strong>Commitment to Diversity and Inclusion</strong>; we are an organisation actively committed to diversity and inclusion across our busiess with employee networks committed to giving all employees a voice</span></li> <li><span><strong>Competitive salary</strong> with regular salary reviews to ensure we are rewarding at the right level in line with the market</span></li> <li><span><strong>Medical Insurance:&nbsp;</strong>Ensures inpatient and outpatient care is available should you require treatment. Cover limits apply, please refer to the terms of benefit and network list for further details.</span></li> <li><span><strong>Workmen’s Compensation</strong>: Provides payment of 3 x Annual Wage (up to a maximum of 5000 OMR) upon death or permanent disability.</span></li> <li><span><strong>Employee Assistance Programme:&nbsp;</strong>Allows you to feel comfortable knowing that you or your immediate family members can confidentially discuss any work or personal issues that are an inevitable part of life. The programme helps support your mental, physical, social &amp; financial well-being.</span></li></ul><p><span><strong>Typical responsibilities</strong></span></p><br><ul> <li><span><strong>Study, review and identify the scope from the input document of previous phase of ORP.</strong></span></li> <li><span><strong>Develop Terms of Reference (TOR) for each project under area of responsibility and in consultation with relevant IM&amp;T Portfolio Analysts.</strong></span></li> <li><span><strong>Develop CTR estimate and provide inputs to project execution plan/schedule for projects as necessary.</strong></span></li> <li><span><strong>Create and manage Project MTO of Telecom in SAP.</strong></span></li> <li><span><strong>Plan and Execute procurement activities as per the agreed implementation strategy and in line with C&amp;P guidelines.</strong></span></li> <li><span><strong>Review the key project deliverables and liase with IM&amp;T team ensuring the FEED Office standards compliance.</strong></span></li> <li><span><strong>Supervise and ensure alignment of Quality System requirement for all projects executed in FEED Office.</strong></span></li> <li><span><strong>Actively involve in CI and Lean Management with regards to FEED Office proecdures and Project management.</strong></span></li> <li><span><strong>Participate in quality audits and own the responsibility of resolving any findings / NCR / Improvements raised for Telecoms.</strong></span></li> <li><span><strong>Execute allocated projects in line with project plan, actively participating in all phases of the project. Identify, assess and manage risks to the success of the project.</strong></span></li> <li><span><strong>Maintain, Review and Monitor the project Cost Performance Index and Schedule Performance Index for the projects under execution.</strong></span></li> <li><span><strong>Adopt and implement Project Management best practices in line with directives from FEED Office, IM&amp;T project office and corporate guidelines.</strong></span></li> <li><span><strong>Conduct and attend relevant workshops and framing sessions related to project execution in accordance with project schedule.</strong></span></li> <li><span><strong>Provide input to project Value Assurance Reviews during major stage gates of the key projects.</strong></span></li> <li><span><strong>Manage contractors as per the corporate guidelines stipulated under IMT-502 List.</strong></span></li> <li><span><strong>Manage internal resources for the implementation of FEED Office projects and activities associated with FEED Office standards and procedures.</strong></span></li> <li><span><strong>Manage and execute FEED Office projects. Ensure completion within the agreed time scale while maintaining Company standards.</strong></span></li> <li><span><strong>Ensure project handover and demonstrate the handover as per FEED Office standards.</strong></span></li> <li><span><strong>Complete technical closeouts as per the FEED office standards.</strong></span></li></ul><br>Qualifications:<br><p><span><strong>What makes you remarkable?&nbsp;</strong></span></p><br><p><span>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.&nbsp;</span></p><br><p><span><strong>Experience:</strong></span></p><br><ul> <li>BSc Engineering in Telecoms, Computing, Engineering, Science or related fields.</li> <li>Minimum of 15 years in FEED/Engineering Experience and 10 years relevant experience in Oil &amp; Gas.</li> <li>Proven project management and leadership skills, and good knowledge of business analysis.</li> <li>Excellent in planning, communication and presentation skills, and is expert in project quality management</li> <li>Excellent interpersonal, written &amp; oral communication skills with the ability to persuade, lead teams &amp; build trust at all levels in the organisation.</li> <li>Proven track record in customer relationship management.</li> <li>Comprehensive knowledge of relevant project life-cycles.</li> <li>A sound knowledge in Exploration &amp; Production Engineering business activities is required or in depth knowledge within a respective portfolio discipline.</li> <li>Demonstrates ability to proactively seek responsibility and shows systematic approach to problem solving</li> <li>Possesses an in-depth understanding of IM&amp;T practices, principles, and information and communications technology.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> MEP Coordinator<p><strong>Location:</strong> Muscat, Oman<br><strong>Industry:</strong> Construction / Project Management / Mixed-Use Development<br><strong>Employment Type:</strong> Full-Time</p><br><br>About the Role<p>We are seeking an experienced <strong>MEP Coordinator</strong> to join a prestigious large-scale mixed-use development project in Oman. The successful candidate will oversee the coordination, execution, and delivery of Mechanical, Electrical, and Plumbing (MEP) works throughout the project lifecycle, ensuring compliance with international standards, project specifications, quality requirements, and construction schedules.</p><br><br><p>This role requires strong technical expertise, stakeholder management skills, and extensive experience working on complex mega construction projects.</p><br><br>Key Responsibilities<ul><li>Coordinate all Mechanical, Electrical and Plumbing (MEP) activities from design through construction and final handover.</li><li>Review MEP designs, drawings, technical specifications, and shop drawings to ensure compliance with project requirements.</li><li>Coordinate interfaces between consultants, contractors, suppliers, utility providers, and government authorities.</li><li>Monitor project progress, quality, safety, cost, and schedule performance for all MEP works.</li><li>Identify project risks, technical issues, and construction conflicts, implementing practical solutions to minimize delays.</li><li>Conduct regular site inspections to ensure installation works comply with approved drawings, specifications, and international standards.</li><li>Review contractor submissions, RFIs, material approvals, method statements, and inspection requests.</li><li>Support value engineering initiatives and recommend technical improvements where appropriate.</li><li>Manage post-contract matters including technical variations, claims, and coordination issues.</li><li>Ensure timely reporting of project progress, risks, and key milestones to project management.</li><li>Monitor contractor performance and ensure compliance with contractual obligations.</li><li>Support project commissioning, testing, handover, and close-out activities.</li><li>Ensure compliance with all Quality, Health, Safety and Environmental (QHSE) requirements.</li></ul>Requirements<ul><li>Bachelor's Degree in Mechanical Engineering (or closely related engineering discipline).</li><li>Minimum <strong>15 years</strong> of total experience within the construction industry.</li><li>At least <strong>5 years' experience as an MEP Coordinator</strong> on large-scale mega construction projects.</li><li>Previous experience working within a <strong>PMC or Engineering Consultancy</strong> environment is highly preferred.</li><li>Strong experience coordinating Mechanical, Electrical and Plumbing systems across multidisciplinary projects.</li><li>Proven knowledge of project planning, construction coordination, technical reviews, commissioning, and project delivery.</li><li>Experience coordinating with consultants, contractors, government authorities, and utility providers.</li><li>Excellent understanding of international engineering standards and local construction regulations.</li><li>Strong knowledge of project management principles, risk management, quality assurance, and contract administration.</li><li>PMP Certification is considered an advantage.</li></ul>Key Competencies<ul><li>MEP Design &amp; Construction Coordination</li><li>Project Management</li><li>Technical Review &amp; Design Coordination</li><li>Quality Assurance</li><li>Risk Management</li><li>Vendor &amp; Contractor Management</li><li>Stakeholder Management</li><li>Construction Planning</li><li>Problem Solving</li><li>Leadership &amp; Decision Making</li><li>Communication &amp; Negotiation</li><li>Report Writing</li></ul>Preferred Project Experience<p>Candidates with experience delivering one or more of the following project types will be highly regarded:</p><br><br><ul><li>Mixed-use developments</li><li>Commercial buildings</li><li>High-rise developments</li><li>Hospitality projects</li><li>Residential communities</li><li>Infrastructure developments</li><li>Smart city or sustainable development projects</li></ul> <br><br> </div>

<ul><li><p>Manage all post-tender commercial activities for MEP projects.</p></li><li><p>Review contract documents, BOQs, drawings, and specifications.</p></li><li><p>Prepare and evaluate subcontract agreements and work orders.</p></li><li><p>Measure and certify subcontractor progress payments.</p></li><li><p>Prepare and submit variation orders (VOs), extension of time (EOT) cost claims, and additional work valuations.</p></li><li><p>Monitor project costs, budgets, commitments, and cash flow.</p></li><li><p>Maintain records of purchase orders, work orders, and cost reports.</p></li><li><p>Coordinate with project managers, site engineers, procurement, and finance teams.</p></li><li><p>Prepare monthly cost reports, forecasts, and commercial updates.</p></li><li><p>Evaluate and negotiate subcontractor quotations.</p></li><li><p>Prepare and finalize project accounts and commercial close-out documentation.</p></li><li><p>Attend commercial meetings with clients, consultants, and subcontractors as required.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Diploma or Bachelor's Degree in Electrical, Mechanical Engineering, Quantity Surveying, or a related field.</p></li><li><p>Minimum <strong>5–8 years</strong> of experience in MEP Quantity Surveying, preferably in post-tender/project execution.</p></li><li><p>Strong knowledge of FIDIC contracts and commercial practices.</p></li><li><p>Proficiency in Microsoft Excel and AutoCAD. Experience with ERP systems is an advantage.</p></li><li><p>Good communication, negotiation, and analytical skills.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Wood is recruiting for a Lead QAQC Engineer to be seconded to the client office.<br> Position is based in Musandam, Oman for a long-term assignment.</p><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy &amp; Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement&nbsp;</b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span>We're recruiting a General Manager – Projects&nbsp;for one of our clients, who is a leading Civil engineering company based in Muscat, Oman. </span><br><br><b><span>About Our Client:</span></b><br><br><span>Our client is a leading civil engineering organization<span><span>&nbsp;that</span></span>&nbsp;specializes in innovative infrastructure, construction, and project management solutions. The organization is committed to delivering high-quality engineering services with a strong focus on safety, sustainability, and excellence across residential, commercial, and industrial projects in <span><span>Oman</span></span>.</span><br><br><b><span>Key Responsibilities:</span></b><br><br></span><ul><li><span><span>Develop a structured annual operations plan to define operational priorities, milestones, and resource requirements for each department at the start of every fiscal year</span></span><br></li><li><span><span>Monitor execution progress monthly against the approved plan</span></span><br></li><li><span><span>Identify performance gaps and direct HODs to implement corrective actions within defined timelines, while recommending training, development, or HR actions to the MD</span></span><br></li><li><span><span>Conduct formal monthly HOD performance reviews against departmental KPIs</span></span><br></li><li><span><span>Hold authority to recommend disciplinary action, reassignment, or performance management proceedings for any HOD in accordance with Group HR policy</span></span><br></li><li><span><span>Ensure all departments operate in full compliance with the Corporate Governance Manual, Delegation of Authority, and Authority Matrix</span></span><br></li><li><span><span>Monitor performance across all six dimensions — budget, program, quality, EHS, commercial, and client satisfaction — for every active project</span></span><br></li><li><span><span>Identify at-risk projects and hold Project Managers accountable for on-time, on-budget, and on-quality delivery</span></span><br></li><li><span><span>Review and approve project mobilization plans, resource deployment strategies, and program baselines before construction commences</span></span><br></li><li><span><span>Oversee the pre-contracts department’s estimation quality, BOQ accuracy, and risk assessment rigor across all active tenders</span></span><br></li><li><span><span>Monitor the post-contracts department’s IPA submission cycle, variation register currency, and EOT claim preparation for all active projects</span></span><br></li><li><span><span>Oversee the Procurement department’s governance standards, including Approved Vendor List currency, competitive tendering discipline, and compliance with Authority Matrix thresholds</span></span><br></li><li><span><span>Monitor Group-wide financial performance against the approved annual budget monthly in coordination with the Finance &amp; Accounts department</span></span><br></li><li><span><span>Maintain and update the Group’s operational risk register, ensuring all significant financial, operational, compliance, and strategic risks are identified, assessed, and mitigated</span></span><br></li><li><span><span>Ensure the EHS department maintains full compliance with ISO 45001:2018, ISO 14001:2015, and Omani EHS legislation across all projects</span></span><br></li><li><span><span>Review and approve all departmental manpower requisitions, ensuring alignment with the approved workforce plan and budget, while monitoring Group-wide Omanisation ratios by department and grade</span></span><br></li><li><span><span>Ensure the Group’s regulatory standing is maintained without interruption</span></span><br></li><li><span><span>Oversee the IT department’s management of the ERP system (Build Superfast), cybersecurity framework, infrastructure uptime, and digital transformation initiatives</span></span><br></li><li><span><span>Compile, review, and submit the monthly Group MIS operational report to the MD, ensuring all departmental KPI inputs are received, validated, and presented with accurate commentary</span></span><br></li><li><span><span>Prepare weekly operations briefing notes for the MD</span></span><br></li></ul><br><span>Requirements</span><ul><li><span><span>Bachelor’s degree in Civil, Mechanical, or Electrical Engineering</span></span><br></li><li><span><span>Proven 15–20 years of experience in the construction industry</span></span><br></li><li><span><span>4–8 years of experience working as a GM or in an equivalent position</span></span><br></li><li><span><span>Proficiency in MS Project, Primavera P6, AutoCAD (essential for drawing review), and Microsoft Office applications including Excel and Word</span></span><br></li><li><span><span>Good command of written and spoken English</span></span><br></li><li><span><span>Ability to work in a fast-paced and deadline-driven environment</span></span><br></li></ul><br><span>Benefits</span><ul><li><span><span>Employee Benefits as per the Oman Labor Law</span></span><br></li><li><span><span>Competitive Salary </span></span><br></li></ul><br> </div>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p> <p>This is a hands-on support role focused on:</p> <ul> <li>Technical troubleshooting</li> <li>Ticket resolution</li> <li>SaaS support operations</li> <li>User onboarding & access management</li> <li>Knowledge base documentation</li> <li>Customer support and issue escalation</li> </ul> <p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p> <p>If you enjoy:</p> <ul> <li>Solving technical problems</li> <li>Troubleshooting systems</li> <li>Helping users navigate software issues</li> <li>Working in fast-paced support environments</li> </ul> <p>This role is a strong fit.</p> <h4>What you’ll own</h4> <p><strong>Technical support & troubleshooting</strong></p> <p>Respond to technical support requests through platforms such as:</p> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> </ul> <p>Troubleshoot:</p> <ul> <li>Login issues</li> <li>Password resets</li> <li>Connectivity problems</li> <li>SaaS platform errors</li> <li>Browser and system-related issues</li> </ul> <p>Resolve Level 1 & Level 2 support requests.</p> <p>Guide customers through troubleshooting steps using simple, non-technical language.</p> <p>Ensure users feel informed and supported throughout the resolution process.</p> <p><strong>Ticket management & escalation</strong></p> <p>Prioritize incoming tickets based on:</p> <ul> <li>Urgency</li> <li>SLA requirements</li> <li>Business impact</li> </ul> <p>Escalate complex issues to:</p> <ul> <li>Tier 2/3 Support</li> <li>DevOps</li> <li>Engineering teams</li> </ul> <p>Document:</p> <ul> <li>Troubleshooting steps</li> <li>Findings</li> <li>Reproduction details</li> <li>Escalation notes</li> </ul> <p>Maintain clean and accurate support documentation.</p> <p><strong>Basic system administration</strong></p> <p>Support:</p> <ul> <li>User provisioning</li> <li>Account setup</li> <li>Password resets</li> <li>Permissions management</li> </ul> <p>Assist with:</p> <ul> <li>Onboarding</li> <li>Offboarding</li> <li>Access control workflows</li> </ul> <p>Support:</p> <ul> <li>Windows</li> <li>macOS</li> <li>Linux environments</li> </ul> <p><strong>Knowledge base & documentation</strong></p> <p>Create and maintain:</p> <ul> <li>FAQs</li> <li>Troubleshooting guides</li> <li>Internal support documentation</li> </ul> <p>Identify recurring issues and document solutions.</p> <p>Improve first-contact resolution rates through stronger documentation and workflows.</p> <p><strong>Monitoring & issue detection</strong></p> <p>Use monitoring tools such as:</p> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <p>Monitor alerts and identify recurring technical issues proactively.</p> <p>Report trends and recurring incidents for long-term resolution and process improvement.</p> <p><strong>Cross-functional collaboration</strong></p> <p>Work closely with:</p> <ul> <li>QA</li> <li>Product</li> <li>Engineering</li> <li>DevOps teams</li> </ul> <p>Report:</p> <ul> <li>Bugs</li> <li>Feature requests</li> <li>Customer pain points</li> </ul> <p>Share customer feedback to improve product functionality and support operations.</p> <h4>What makes you a strong fit</h4> <ul> <li>Calm and professional under pressure</li> <li>Strong troubleshooting and problem-solving mindset</li> <li>Excellent communicator with empathy and patience</li> <li>Detail-oriented with strong documentation habits</li> <li>Comfortable working independently in remote support environments</li> <li>Focused on both technical resolution and customer experience</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <p>1–2+ years of experience in:</p> <ul> <li>Technical support</li> <li>IT helpdesk</li> <li>SaaS support</li> <li>Customer-facing troubleshooting</li> </ul> <p><strong>Technical skills</strong></p> <p>Experience with:</p> <ul> <li>Zendesk</li> <li>Jira</li> <li>ServiceNow</li> <li>Freshdesk</li> </ul> <p>Familiarity with:</p> <ul> <li>SaaS platforms</li> <li>Networking basics</li> <li>Operating systems</li> </ul> <p>Comfortable managing multiple systems and support queues simultaneously.</p> <p><strong>Communication skills</strong></p> <ul> <li>Strong written and verbal English communication</li> <li>Ability to explain technical issues clearly to non-technical users</li> <li>Strong multitasking and organizational skills</li> </ul> <h4>Nice to have</h4> <ul> <li>CompTIA A+ or Network+ certifications</li> <li>Experience supporting:</li> <ul> <li>APIs</li> <li>SaaS integrations</li> <li>Cloud-based platforms</li> </ul> <li>Familiarity with:</li> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <li>Background in:</li> <ul> <li>SaaS</li> <li>IT services</li> <li>Technical customer support</li> </ul> </ul> <h4>Tools & platforms</h4> <ul> <li>Zendesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> <li>Freshdesk</li> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> <li>SaaS & cloud-based platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review support queues and prioritize urgent tickets</li> <li>Troubleshoot SaaS and technical support requests</li> <li>Resolve customer and internal system issues</li> <li>Escalate complex problems with detailed documentation</li> <li>Update FAQs and support documentation</li> <li>Collaborate with engineering and product teams on bugs and improvements</li> <li>Monitor support metrics and identify recurring issues</li> </ul> <p>In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>First response time (FRT) within SLA</li> <li>First contact resolution (FCR) rate</li> <li>Reduced average resolution time (ART)</li> <li>Customer satisfaction (CSAT) scores</li> <li>Reduced recurring ticket volume</li> <li>Consistently updated documentation and knowledge base quality</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Exposure to modern SaaS and support environments</li> <li>Opportunity to work with:</li> <ul> <li>Support systems</li> <li>Monitoring tools</li> <li>Cloud platforms</li> <li>Technical troubleshooting workflows</li> </ul> <li>Strong growth path into:</li> <ul> <li>Tier 2 Support</li> <li>Systems Administration</li> <li>DevOps</li> <li>Customer Success Engineering</li> </ul> <li>Remote flexibility with collaborative technical teams</li> <li>Opportunity to improve systems, documentation, and support operations</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with Pavago recruiter</li> <li>Practical troubleshooting exercise</li> <li>Client interview with support / engineering leadership</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Enjoy solving technical problems</li> <li>Thrive in customer-facing support environments</li> <li>Communicate clearly under pressure</li> <li>Want hands-on experience with SaaS and technical systems</li> </ul> <p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p> <p>This is a hands-on support role focused on:</p> <ul> <li>Technical troubleshooting</li> <li>Ticket resolution</li> <li>SaaS support operations</li> <li>User onboarding & access management</li> <li>Knowledge base documentation</li> <li>Customer support and issue escalation</li> </ul> <p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p> <p>If you enjoy:</p> <ul> <li>Solving technical problems</li> <li>Troubleshooting systems</li> <li>Helping users navigate software issues</li> <li>Working in fast-paced support environments</li> </ul> <p>This role is a strong fit.</p> <h4>What you’ll own</h4> <p><strong>Technical support & troubleshooting</strong></p> <p>Respond to technical support requests through platforms such as:</p> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> </ul> <p>Troubleshoot:</p> <ul> <li>Login issues</li> <li>Password resets</li> <li>Connectivity problems</li> <li>SaaS platform errors</li> <li>Browser and system-related issues</li> </ul> <p>Resolve Level 1 & Level 2 support requests.</p> <p>Guide customers through troubleshooting steps using simple, non-technical language.</p> <p>Ensure users feel informed and supported throughout the resolution process.</p> <p><strong>Ticket management & escalation</strong></p> <p>Prioritize incoming tickets based on:</p> <ul> <li>Urgency</li> <li>SLA requirements</li> <li>Business impact</li> </ul> <p>Escalate complex issues to:</p> <ul> <li>Tier 2/3 Support</li> <li>DevOps</li> <li>Engineering teams</li> </ul> <p>Document:</p> <ul> <li>Troubleshooting steps</li> <li>Findings</li> <li>Reproduction details</li> <li>Escalation notes</li> </ul> <p>Maintain clean and accurate support documentation.</p> <p><strong>Basic system administration</strong></p> <p>Support:</p> <ul> <li>User provisioning</li> <li>Account setup</li> <li>Password resets</li> <li>Permissions management</li> </ul> <p>Assist with:</p> <ul> <li>Onboarding</li> <li>Offboarding</li> <li>Access control workflows</li> </ul> <p>Support:</p> <ul> <li>Windows</li> <li>macOS</li> <li>Linux environments</li> </ul> <p><strong>Knowledge base & documentation</strong></p> <p>Create and maintain:</p> <ul> <li>FAQs</li> <li>Troubleshooting guides</li> <li>Internal support documentation</li> </ul> <p>Identify recurring issues and document solutions.</p> <p>Improve first-contact resolution rates through stronger documentation and workflows.</p> <p><strong>Monitoring & issue detection</strong></p> <p>Use monitoring tools such as:</p> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <p>Monitor alerts and identify recurring technical issues proactively.</p> <p>Report trends and recurring incidents for long-term resolution and process improvement.</p> <p><strong>Cross-functional collaboration</strong></p> <p>Work closely with:</p> <ul> <li>QA</li> <li>Product</li> <li>Engineering</li> <li>DevOps teams</li> </ul> <p>Report:</p> <ul> <li>Bugs</li> <li>Feature requests</li> <li>Customer pain points</li> </ul> <p>Share customer feedback to improve product functionality and support operations.</p> <h4>What makes you a strong fit</h4> <ul> <li>Calm and professional under pressure</li> <li>Strong troubleshooting and problem-solving mindset</li> <li>Excellent communicator with empathy and patience</li> <li>Detail-oriented with strong documentation habits</li> <li>Comfortable working independently in remote support environments</li> <li>Focused on both technical resolution and customer experience</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <p>1–2+ years of experience in:</p> <ul> <li>Technical support</li> <li>IT helpdesk</li> <li>SaaS support</li> <li>Customer-facing troubleshooting</li> </ul> <p><strong>Technical skills</strong></p> <p>Experience with:</p> <ul> <li>Zendesk</li> <li>Jira</li> <li>ServiceNow</li> <li>Freshdesk</li> </ul> <p>Familiarity with:</p> <ul> <li>SaaS platforms</li> <li>Networking basics</li> <li>Operating systems</li> </ul> <p>Comfortable managing multiple systems and support queues simultaneously.</p> <p><strong>Communication skills</strong></p> <ul> <li>Strong written and verbal English communication</li> <li>Ability to explain technical issues clearly to non-technical users</li> <li>Strong multitasking and organizational skills</li> </ul> <h4>Nice to have</h4> <ul> <li>CompTIA A+ or Network+ certifications</li> <li>Experience supporting:</li> <ul> <li>APIs</li> <li>SaaS integrations</li> <li>Cloud-based platforms</li> </ul> <li>Familiarity with:</li> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <li>Background in:</li> <ul> <li>SaaS</li> <li>IT services</li> <li>Technical customer support</li> </ul> </ul> <h4>Tools & platforms</h4> <ul> <li>Zendesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> <li>Freshdesk</li> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> <li>SaaS & cloud-based platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review support queues and prioritize urgent tickets</li> <li>Troubleshoot SaaS and technical support requests</li> <li>Resolve customer and internal system issues</li> <li>Escalate complex problems with detailed documentation</li> <li>Update FAQs and support documentation</li> <li>Collaborate with engineering and product teams on bugs and improvements</li> <li>Monitor support metrics and identify recurring issues</li> </ul> <p>In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>First response time (FRT) within SLA</li> <li>First contact resolution (FCR) rate</li> <li>Reduced average resolution time (ART)</li> <li>Customer satisfaction (CSAT) scores</li> <li>Reduced recurring ticket volume</li> <li>Consistently updated documentation and knowledge base quality</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Exposure to modern SaaS and support environments</li> <li>Opportunity to work with:</li> <ul> <li>Support systems</li> <li>Monitoring tools</li> <li>Cloud platforms</li> <li>Technical troubleshooting workflows</li> </ul> <li>Strong growth path into:</li> <ul> <li>Tier 2 Support</li> <li>Systems Administration</li> <li>DevOps</li> <li>Customer Success Engineering</li> </ul> <li>Remote flexibility with collaborative technical teams</li> <li>Opportunity to improve systems, documentation, and support operations</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with Pavago recruiter</li> <li>Practical troubleshooting exercise</li> <li>Client interview with support / engineering leadership</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Enjoy solving technical problems</li> <li>Thrive in customer-facing support environments</li> <li>Communicate clearly under pressure</li> <li>Want hands-on experience with SaaS and technical systems</li> </ul> <p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>