وظائف لخريجي كلية التجارة انجليزى في سلطنة عمان

<p><h4>Major duties and responsibilities</h4> <p>Overall responsible for the audit as an in charge for medium and small clients. In case of large clients, act as semi senior.</p> <p>Mentoring of assistant, associate, trainees and assist them with the office orientation.</p> <p>Involved in planning and strategy of the audit.</p> <p>Monitoring budgets of the engagements.</p> <p>Reporting including annual financial statements, management letters, key features memoranda, etc.</p> <p>Ensuring that all review notes are cleared.</p> <p>Analytical review of full financial statements.</p> <p>Consolidations (specific high risk areas).</p> <p>Follow through to finalization.</p> <p>Audit administration.</p> <p>Client relations – interaction with client staff.</p> <p>Preparation and updating of system documentation.</p> <p>Preparation and completion of general file documents.</p> <p>Analytical review (AR) of financial statements.</p> <p>Specifically focused on audit of key financial statement captions, e.g.</p> <ul> <li>Accounts payable (AP).</li> <li>Accounts receivable, excluding the evaluation of the provision for doubtful debts.</li> <li>Fixed assets, excluding the assessment of capital work in progress and fixed policies when these audits are complex and more risky.</li> <li>Inventory, including the evaluation of the obsolescence provision.</li> <li>Investments, excluding complex financial instruments.</li> </ul> <p>Coaching, review and delegation of work performed by team members and ensure that the engagement reviews are completed within the given time.</p> <p>Updating of system documentation.</p> <p>Clearing review notes raised by the job in charge and managers. Prior to management review conduct a thorough check on the working papers.</p> <p>Develop industry knowledge to complement functional skills.</p> <p>Compliance testing, including system work through.</p> <p>The audit of the client’s statutory records, internal controls and consolidated accounts.</p> <p>Attending stock counts and the follow up of the counts.</p> <p>Participates in the pre engagement planning, with team members and client staff when needed. Discuss client’s needs and expectations, team roles, budgets and other things necessary to carry out the engagement.</p> <p>Understand the client’s business, products, performance and accounting policies.</p> <p>Adhere to the KPMG code of conduct and all KPMG risk management policies and procedures.</p> <p>Perform effective wrap-up of engagement, assisting manager or partner after leaving the field, clearing all review notes, assisting manager with report issuance and concurring review process, placing files to disks or network and complying with document retention policy, binding and filing work papers in the office.</p> <h4>Profile</h4> <p><strong>Education requirements:</strong></p> <ul> <li>Bachelor in Commerce or completed A levels or equivalent.</li> <li>ACCA - should have completed a minimum of 9 papers (F1-F9).</li> <li>CPA – complete 2 papers.</li> <li>ICAEW – complete professional stage.</li> </ul> <p><strong>Work experience requirements:</strong></p> <ul> <li>2 years to 3 years and above post graduate experience.</li> <li>Knowledge in accounting concepts.</li> <li>Computer literacy.</li> </ul> <p><strong>Knowledge / Technical skills:</strong></p> <ul> <li>Strong analytical skills.</li> <li>Customer focus.</li> <li>Mentors new team members.</li> <li>Linguistic skills.</li> <li>Good communication skills in English (reading, writing and speaking).</li> <li>Arabic would be an advantage.</li> </ul> <p><strong>Language skills:</strong></p> <table> <tr> <td>Language</td> <td>Speaking</td> <td>Reading</td> <td>Writing</td> <td>Listening</td> </tr> <tr> <td>English</td> <td>Fluent</td> <td>Fluent</td> <td>Fluent</td> <td>Fluent</td> </tr> <tr> <td>Arabic</td> <td>Fluent</td> <td>Fluent</td> <td>Fluent</td> <td>Fluent</td> </tr> </table> <p><strong>Interpersonal skills:</strong></p> <ul> <li>Proactive and independent person, with ability to initiate tasks independently.</li> <li>Researching skills - identifies, documents and shares knowledge that might be useful to others.</li> <li>Excellent analytical skills - identifies ways to analyze information quickly and efficiently.</li> <li>Proficient problem solver - suggests innovative and creative solutions to problems.</li> <li>Effective communicator.</li> </ul> <h4>Additional remarks</h4> <p>Please keep in mind that duties and responsibilities associated with a particular role may change from time to time, and that individual situations and one’s specific role or job description may vary from the information contained in these job descriptions.</p></p><p></p>

<p><h4>Major duties and responsibilities</h4> <p>Overall responsible for the audit as an in charge for medium and small clients. In case of large clients, act as semi senior.</p> <p>Mentoring of assistant, associate, trainees and assist them with the office orientation.</p> <p>Involved in planning and strategy of the audit.</p> <p>Monitoring budgets of the engagements.</p> <p>Reporting including annual financial statements, management letters, key features memoranda, etc.</p> <p>Ensuring that all review notes are cleared.</p> <p>Analytical review of full financial statements.</p> <p>Consolidations (specific high risk areas).</p> <p>Follow through to finalization.</p> <p>Audit administration.</p> <p>Client relations – interaction with client staff.</p> <p>Preparation and updating of system documentation.</p> <p>Preparation and completion of general file documents.</p> <p>Analytical review (AR) of financial statements.</p> <p>Specifically focused on audit of key financial statement captions, e.g.</p> <ul> <li>Accounts payable (AP).</li> <li>Accounts receivable, excluding the evaluation of the provision for doubtful debts.</li> <li>Fixed assets, excluding the assessment of capital work in progress and fixed policies when these audits are complex and more risky.</li> <li>Inventory, including the evaluation of the obsolescence provision.</li> <li>Investments, excluding complex financial instruments.</li> </ul> <p>Coaching, review and delegation of work performed by team members and ensure that the engagement reviews are completed within the given time.</p> <p>Updating of system documentation.</p> <p>Clearing review notes raised by the job in charge and managers. Prior to management review conduct a thorough check on the working papers.</p> <p>Develop industry knowledge to complement functional skills.</p> <p>Compliance testing, including system work through.</p> <p>The audit of the client’s statutory records, internal controls and consolidated accounts.</p> <p>Attending stock counts and the follow up of the counts.</p> <p>Participates in the pre engagement planning, with team members and client staff when needed. Discuss client’s needs and expectations, team roles, budgets and other things necessary to carry out the engagement.</p> <p>Understand the client’s business, products, performance and accounting policies.</p> <p>Adhere to the KPMG code of conduct and all KPMG risk management policies and procedures.</p> <p>Perform effective wrap-up of engagement, assisting manager or partner after leaving the field, clearing all review notes, assisting manager with report issuance and concurring review process, placing files to disks or network and complying with document retention policy, binding and filing work papers in the office.</p> <h4>Profile</h4> <p><strong>Education requirements:</strong></p> <ul> <li>Bachelor in Commerce or completed A levels or equivalent.</li> <li>ACCA - should have completed a minimum of 9 papers (F1-F9).</li> <li>CPA – complete 2 papers.</li> <li>ICAEW – complete professional stage.</li> </ul> <p><strong>Work experience requirements:</strong></p> <ul> <li>2 years to 3 years and above post graduate experience.</li> <li>Knowledge in accounting concepts.</li> <li>Computer literacy.</li> </ul> <p><strong>Knowledge / Technical skills:</strong></p> <ul> <li>Strong analytical skills.</li> <li>Customer focus.</li> <li>Mentors new team members.</li> <li>Linguistic skills.</li> <li>Good communication skills in English (reading, writing and speaking).</li> <li>Arabic would be an advantage.</li> </ul> <p><strong>Language skills:</strong></p> <table> <tr> <td>Language</td> <td>Speaking</td> <td>Reading</td> <td>Writing</td> <td>Listening</td> </tr> <tr> <td>English</td> <td>Fluent</td> <td>Fluent</td> <td>Fluent</td> <td>Fluent</td> </tr> <tr> <td>Arabic</td> <td>Fluent</td> <td>Fluent</td> <td>Fluent</td> <td>Fluent</td> </tr> </table> <p><strong>Interpersonal skills:</strong></p> <ul> <li>Proactive and independent person, with ability to initiate tasks independently.</li> <li>Researching skills - identifies, documents and shares knowledge that might be useful to others.</li> <li>Excellent analytical skills - identifies ways to analyze information quickly and efficiently.</li> <li>Proficient problem solver - suggests innovative and creative solutions to problems.</li> <li>Effective communicator.</li> </ul> <h4>Additional remarks</h4> <p>Please keep in mind that duties and responsibilities associated with a particular role may change from time to time, and that individual situations and one’s specific role or job description may vary from the information contained in these job descriptions.</p></p><p></p>

<p><h4>Major duties and responsibilities</h4> <p>Overall responsible for the audit as an in charge for medium and small clients. In case of large clients, act as semi senior.</p> <p>Mentoring of assistant, associate, trainees and assist them with the office orientation.</p> <p>Involved in planning and strategy of the audit.</p> <p>Monitoring budgets of the engagements.</p> <p>Reporting including annual financial statements, management letters, key features memoranda, etc.</p> <p>Ensuring that all review notes are cleared.</p> <p>Analytical review of full financial statements.</p> <p>Consolidations (specific high risk areas).</p> <p>Follow through to finalization.</p> <p>Audit administration.</p> <p>Client relations – interaction with client staff.</p> <p>Preparation and updating of system documentation.</p> <p>Preparation and completion of general file documents.</p> <p>Analytical review (AR) of financial statements.</p> <p>Specifically focused on audit of key financial statement captions, e.g.</p> <ul> <li>Accounts payable (AP)</li> <li>Accounts receivable, excluding the evaluation of the provision for doubtful debts</li> <li>Fixed assets, excluding the assessment of capital work in progress and fixed policies when these audits are complex and more risky</li> <li>Inventory, including the evaluation of the obsolescence provision</li> <li>Investments, excluding complex financial instruments</li> </ul> <p>Coaching, review and delegation of work performed by team members and ensure that the engagement reviews are completed within the given time.</p> <p>Updating of system documentation.</p> <p>Clearing review notes raised by the job in charge and managers. Prior to management review conduct a thorough check on the working papers.</p> <p>Develop industry knowledge to complement functional skills.</p> <p>Compliance testing, including system work through.</p> <p>The audit of the client’s statutory records, internal controls and consolidated accounts.</p> <p>Attending stock counts and the follow up of the counts.</p> <p>Participates in the pre engagement planning, with team members and client staff when needed. Discuss client’s needs, expectations, team roles, budgets and other things necessary to carry out the engagement.</p> <p>Understand the client’s business, products, performance and accounting policies.</p> <p>Adhere to the KPMG code of conduct and all KPMG risk management policies and procedures.</p> <p>Perform effective wrap-up of engagement, assisting manager or partner after leaving the field, clearing all review notes, assisting manager with report issuance, concurring review process, placing files to disks or network and complying with document retention policy, binding and filing work papers in the office.</p> <h4>Profile</h4> <p><strong>Education requirements:</strong></p> <ul> <li>Bachelor in Commerce or completed A levels or equivalent</li> <li>ACCA - should have completed a minimum of 9 papers (F1-F9)</li> <li>CPA – complete 2 papers</li> <li>ICAEW – complete professional stage</li> </ul> <p><strong>Work experience requirements:</strong></p> <ul> <li>2 years to 3 years and above post graduate experience</li> <li>Knowledge in accounting concepts</li> <li>Computer literacy</li> </ul> <p><strong>Knowledge / Technical skills</strong></p> <ul> <li>Strong analytical skills</li> <li>Customer focus</li> <li>Mentors new team members</li> <li>Linguistic skills</li> <li>Good communication skills in English (reading, writing and speaking)</li> <li>Arabic would be an advantage</li> </ul> <p><strong>Language skills</strong></p> <ul> <li>English – speaking: fluent, reading: fluent, writing: fluent, listening: fluent</li> <li>Arabic – speaking: fluent, reading: fluent, writing: fluent, listening: fluent</li> </ul> <p><strong>Interpersonal skills</strong></p> <ul> <li>Proactive and independent person, with ability to initiate tasks independently</li> <li>Researching skills - identifies, documents and shares knowledge that might be useful to others</li> <li>Excellent analytical skills - identifies ways to analyze information quickly and efficiently</li> <li>Proficient problem solver - suggests innovative and creative solutions to problems</li> <li>Effective communicator</li> </ul> <h4>Additional remarks</h4> <p>Please keep in mind that duties and responsibilities associated with a particular role may change from time to time, and that individual situations and one’s specific role or job description may vary from the information contained in these job descriptions.</p></p><p></p>

<p><h4>Major duties and responsibilities</h4> <p>Overall responsible for the audit as an in charge for medium and small clients. In case of large clients, act as semi senior.</p> <p>Mentoring of assistant, associate, trainees and assist them with the office orientation.</p> <p>Involved in planning and strategy of the audit.</p> <p>Monitoring budgets of the engagements.</p> <p>Reporting including annual financial statements, management letters, key features memoranda, etc.</p> <p>Ensuring that all review notes are cleared.</p> <p>Analytical review of full financial statements.</p> <p>Consolidations (specific high risk areas).</p> <p>Follow through to finalization.</p> <p>Audit administration.</p> <p>Client relations – interaction with client staff.</p> <p>Preparation and updating of system documentation.</p> <p>Preparation / completion of general file documents.</p> <p>Analytical review (AR) of financial statements.</p> <p>Specifically focused on audit of key financial statement captions, e.g.</p> <ul> <li>Accounts payable (AP).</li> <li>Accounts receivable, excluding the evaluation of the provision for doubtful debts.</li> <li>Fixed assets, excluding the assessment of capital work in progress and fixed policies when these audits are complex and more risky.</li> <li>Inventory, including the evaluation of the obsolescence provision.</li> <li>Investments, excluding complex financial instruments.</li> </ul> <p>Coaching, review and delegation of work performed by team members and ensure that the engagement reviews are completed within the given time.</p> <p>Updating of system documentation.</p> <p>Clearing review notes raised by the job in charge and managers. Prior to management review conduct a thorough check on the working papers.</p> <p>Develop industry knowledge to complement functional skills.</p> <p>Compliance testing, including system work through.</p> <p>The audit of the client’s statutory records, internal controls and consolidated accounts.</p> <p>Attending stock counts and the follow up of the counts.</p> <p>Participates in the pre engagement planning, with team members and client staff when needed. Discuss client’s needs, expectations, team roles, budgets and other things necessary to carry out the engagement.</p> <p>Understand the clients business, products, performance and accounting policies.</p> <p>Adhere to the KPMG code of conduct and all KPMG risk management policies and procedures.</p> <p>Perform effective wrap-up of engagement, assisting manager/partner after leaving the field, clearing all review notes, assisting manager with report issuance/concurring review process, placing files to disks/network and complying with document retention policy, binding and filing work papers in the office.</p> <h4>Profile</h4> <p><strong>Education requirements:</strong></p> <ul> <li>Bachelor in Commerce or completed A levels or equivalent.</li> <li>ACCA - should have completed a minimum of 9 papers (F1-F9).</li> <li>CPA – complete 2 papers.</li> <li>ICAEW – complete professional stage.</li> </ul> <p><strong>Work experience requirements:</strong></p> <ul> <li>2 years to 3 years and above post graduate experience.</li> <li>Knowledge in accounting concepts.</li> <li>Computer literacy.</li> </ul> <p><strong>Knowledge / Technical skills</strong></p> <ul> <li>Strong analytical skills.</li> <li>Customer focus.</li> <li>Mentors new team members.</li> <li>Linguistic skills.</li> <li>Good communication skills in English (reading, writing and speaking).</li> <li>Arabic would be an advantage.</li> </ul> <p><strong>Language skills</strong></p> <ul> <li>English – speaking: fluent, reading: fluent, writing: fluent, listening: fluent.</li> <li>Arabic – speaking: fluent, reading: fluent, writing: fluent, listening: fluent.</li> </ul> <p><strong>Interpersonal skills</strong></p> <ul> <li>Proactive and independent person, with ability to initiate tasks independently.</li> <li>Researching skills - identifies, documents and shares knowledge that might be useful to others.</li> <li>Excellent analytical skills - identifies ways to analyze information quickly and efficiently.</li> <li>Proficient problem solver - suggests innovative and creative solutions to problems.</li> <li>Effective communicator.</li> </ul> <h4>Additional remarks</h4> <p>Please keep in mind that duties and responsibilities associated with a particular role may change from time to time, and that individual situations and one’s specific role or job description may vary from the information contained in these job descriptions.</p></p><p></p>

<p><h4>Major duties and responsibilities</h4> <p>Overall responsible for the audit as an in charge for medium and small clients. In case of large clients, act as semi senior.</p> <p>Mentoring of assistant, associate, trainees and assist them with the office orientation.</p> <p>Involved in planning and strategy of the audit.</p> <p>Monitoring budgets of the engagements.</p> <p>Reporting including annual financial statements, management letters, key features memoranda, etc.</p> <p>Ensuring that all review notes are cleared.</p> <p>Analytical review of full financial statements.</p> <p>Consolidations (specific high risk areas).</p> <p>Follow through to finalization.</p> <p>Audit administration.</p> <p>Client relations – interaction with client staff.</p> <p>Preparation and updating of system documentation.</p> <p>Preparation / completion of general file documents.</p> <p>Analytical review (AR) of financial statements.</p> <p>Specifically focused on audit of key financial statement captions, e.g.</p> <ul> <li>Accounts payable (AP).</li> <li>Accounts receivable, excluding the evaluation of the provision for doubtful debts.</li> <li>Fixed assets, excluding the assessment of capital work in progress and fixed policies when these audits are complex and more risky.</li> <li>Inventory, including the evaluation of the obsolescence provision.</li> <li>Investments, excluding complex financial instruments.</li> </ul> <p>Coaching, review and delegation of work performed by team members and ensure that the engagement reviews are completed within the given time.</p> <p>Updating of system documentation.</p> <p>Clearing review notes raised by the job in charge and managers. Prior to management review conduct a thorough check on the working papers.</p> <p>Develop industry knowledge to complement functional skills.</p> <p>Compliance testing, including system work through.</p> <p>The audit of the client’s statutory records, internal controls and consolidated accounts.</p> <p>Attending stock counts and the follow up of the counts.</p> <p>Participates in the pre engagement planning, with team members and client staff when needed. Discuss client’s needs, expectations, team roles, budgets and other things necessary to carry out the engagement.</p> <p>Understand the clients business, products, performance and accounting policies.</p> <p>Adhere to the KPMG code of conduct and all KPMG risk management policies and procedures.</p> <p>Perform effective wrap-up of engagement, assisting manager/partner after leaving the field, clearing all review notes, assisting manager with report issuance/concurring review process, placing files to disks/network and complying with document retention policy, binding and filing work papers in the office.</p> <h4>Profile</h4> <p><strong>Education requirements:</strong></p> <ul> <li>Bachelor in Commerce or completed A levels or equivalent.</li> <li>ACCA - should have completed a minimum of 9 papers (F1-F9).</li> <li>CPA – complete 2 papers.</li> <li>ICAEW – complete professional stage.</li> </ul> <p><strong>Work experience requirements:</strong></p> <ul> <li>2 years to 3 years and above post graduate experience.</li> <li>Knowledge in accounting concepts.</li> <li>Computer literacy.</li> </ul> <p><strong>Knowledge / Technical skills</strong></p> <ul> <li>Strong analytical skills.</li> <li>Customer focus.</li> <li>Mentors new team members.</li> <li>Linguistic skills.</li> <li>Good communication skills in English (reading, writing and speaking).</li> <li>Arabic would be an advantage.</li> </ul> <p><strong>Language skills</strong></p> <ul> <li>English – speaking: fluent, reading: fluent, writing: fluent, listening: fluent.</li> <li>Arabic – speaking: fluent, reading: fluent, writing: fluent, listening: fluent.</li> </ul> <p><strong>Interpersonal skills</strong></p> <ul> <li>Proactive and independent person, with ability to initiate tasks independently.</li> <li>Researching skills - identifies, documents and shares knowledge that might be useful to others.</li> <li>Excellent analytical skills - identifies ways to analyze information quickly and efficiently.</li> <li>Proficient problem solver - suggests innovative and creative solutions to problems.</li> <li>Effective communicator.</li> </ul> <h4>Additional remarks</h4> <p>Please keep in mind that duties and responsibilities associated with a particular role may change from time to time, and that individual situations and one’s specific role or job description may vary from the information contained in these job descriptions.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Département : Global Client &amp; Data (GIT)</p><br><p>Localisation : Neuilly-sur-Seine</p><br><p>Contrat : Stage à pourvoir à compter de janvier 2027 (durée : 6 mois)</p><br><p><u>CONTEXTE</u></p><br><p>Au sein de l’équipe Global Innovation and Transformation, rattachée aux fonctions corporate de CHANEL, vous contribuerez à l’animation et la gouvernance d’un des composants techniques critiques de la maison&nbsp;: la plateforme centrale de données client,&nbsp;source unique et fiable, connectée à plus de 100 touchpoints à travers nos Régions et Divisions.</p><br><p>Dans ce cadre, le département Global Client &amp; Data recherche un(e) stagiaire afin de renforcer son pôle <b>Tech Solution &amp; Delivery Office (SDO)</b>, interface privilégiée entre l'équipe Global IT et l’ensemble des entités utilisatrices de la plateforme.</p><br><p>Le Tech Solution &amp; Delivery Office porte <b>trois missions principales</b> : a. la gouvernance et la communication programme, b. le delivery de la roadmap, et c. le pilotage budgétaire.</p><br><p><b>VOTRE IMPACT CHEZ CHANEL </b></p><br><p>Rattaché(e) au Tech Solution and Delivery Office Senior Manager et en collaboration étroite avec l’ensemble de l’équipe, vous interviendrez sur les missions suivantes :</p><br><ul><li><p>Organiser les <b>réunions</b> et <b>instances récurrentes</b> de l'équipe et du département Global Client &amp; Data : planification, envoi des invitations, préparation des supports en lien avec les membres de l'équipe, rédaction des comptes rendus, gestion logistique pour les réunions trimestrielles offsite ;</p><br></li><li><p>Co-animer la <b>communauté</b> contribuant au projet en <b>partenariat</b> avec l’<b>équipe transverse Business</b>&nbsp;(GPMO) : animation des réunions mensuelles regroupant l’ensemble de la communauté, organisation d’un événement annuel en présentiel (100+ participants)&nbsp;;</p><br></li><li><p>Gérer les <b>accès</b> à la plateforme et aux ressources associées : validation des droits, audit mensuel des accès, mise à jour des habilitations ;</p><br></li><li><p>Maintenir et actualiser la <b>base documentaire</b> de l'équipe : classement, mise à jour des supports de référence, amélioration continue du SharePoint de référence ;</p><br></li><li><p>Soutenir l'intégration des <b>nouveaux contributeurs</b> à la communauté Pioneer, en fonction de leur typologie (nouvel arrivant interne, contributeur régional, prestataire) et en <b>lien avec les responsables</b> concernés : préparation et transmission du pack nouvel arrivant, information sur les accès et outils nécessaires, orientation vers les bons interlocuteurs et ressources documentaires&nbsp;;</p><br></li><li><p>Participer à la <b>planification budgétaire</b> et au <b>suivi financier</b> avec les prestataires&nbsp;: consolidation des budgets, suivi du consommé avec les responsables, enregistrement des demandes d’achats, suivi des livraisons, suivi de la facturation&nbsp;;</p><br></li><li><p>Apporter, ponctuellement et à la demande du Senior Manager, un support sur des sujets transverses à l'équipe SDO.</p><br></li></ul><p><b>CE QUE VOUS APPORTEREZ </b></p><br><ul><li><p>Formation supérieure en management de projets digitaux (école de commerce, ingénieur ou équivalent)</p><br></li><li><p>Intérêt prononcé pour l’IT, le digital et la donnée, avec une forte sensibilité à l’expérience client</p><br></li><li><p>Capacité de synthèse, d’anticipation et d’adaptabilité ; esprit d’initiative et sens des priorités</p><br></li><li><p>Rigueur, précision et souci du détail</p><br></li><li><p>Excellentes compétences en communication orale et écrite ; goût pour le travail en équipe pluridisciplinaire</p><br></li><li><p>Créativité et sens de l’esthétique pour concevoir des supports visuels impactants et professionnels</p><br></li><li><p>Maîtrise du pack Office (Word, Excel, PowerPoint) ; la connaissance de SharePoint, Power BI, Confluent et Jira serait un atout</p><br></li><li><p>Maîtrise du français et de l’anglais, à l’oral comme à l’écrit (niveau C1 minimum exigé)</p><br></li></ul><p><b>CE QUE CHANEL PEUT VOUS OFFRIR</b></p><br><ul><li><p>Découvrir le fonctionnement d’un département corporate <b>IT/Digital</b> au sein d'une <b>organisation internationale</b></p><br></li><li><p>Comprendre les enjeux d’<b>exploitation technique </b>d’une plateforme data critique et sensible (RUN, maintenance évolutive, mise à jour de composants, etc)</p><br></li><li><p>Appréhender les <b>enjeux business, réglementaires et organisationnels</b> liés à la donnée client chez CHANEL, dans une phase de stabilisation post-déploiement</p><br></li><li><p>Intégrer une <b>équipe expérimentée</b> et <b>pluridisciplinaire</b>, garante de la fiabilité des engagements pris et de la mesure de l'impact des équipes techniques</p><br></li><li><p>Acquérir une <b>expérience concrète</b> d’<b>animation</b> d’une <b>communauté</b> au quotidien&nbsp;: gestion documentaire, administration d’accès, préparation de supports de réunion, animation de temps collectifs &nbsp;</p><br></li><li><p>Renforcer ses compétences en <b>rigueur organisationnelle</b>, <b>communication</b> et <b>sens du service</b>, au contact direct des équipes globales et locales</p><br></li></ul><p><i>Chez CHANEL, nous nous attachons à créer une culture inclusive qui favorise l'épanouissement et le développement personnel tout en contribuant à la performance collective. Nous avons la conviction que la singularité de chaque personne contribue à renforcer la diversité, la complémentarité et l'efficacité de nos équipes. Nous encourageons vivement votre candidature, car nous accordons une grande importance à l'expérience et au potentiel que vous pourriez apporter à la Maison CHANEL. </i></p><br> </div>

<p><h4>Major duties and responsibilities</h4> <p>Overall responsible for the audit as an in charge for medium and small clients. In case of large clients, act as semi senior.</p> <p>Mentoring of assistant, associate, trainees and assist them with the office orientation.</p> <p>Involved in planning and strategy of the audit.</p> <p>Monitoring budgets of the engagements.</p> <p>Reporting including annual financial statements, management letters, key features memoranda, etc.</p> <p>Ensuring that all review notes are cleared.</p> <p>Analytical review of full financial statements.</p> <p>Consolidations (specific high risk areas).</p> <p>Follow through to finalization.</p> <p>Audit administration.</p> <p>Client relations – interaction with client staff.</p> <p>Preparation and updating of system documentation.</p> <p>Preparation and completion of general file documents.</p> <p>Analytical review (AR) of financial statements.</p> <p>Specifically focused on audit of key financial statement captions, e.g.</p> <ul> <li>Accounts payable (AP)</li> <li>Accounts receivable, excluding the evaluation of the provision for doubtful debts</li> <li>Fixed assets, excluding the assessment of capital work in progress and fixed policies when these audits are complex and more risky</li> <li>Inventory, including the evaluation of the obsolescence provision</li> <li>Investments, excluding complex financial instruments</li> </ul> <p>Coaching, review and delegation of work performed by team members and ensure that the engagement reviews are completed within the given time.</p> <p>Updating of system documentation.</p> <p>Clearing review notes raised by the job in charge and managers. Prior to management review conduct a thorough check on the working papers.</p> <p>Develop industry knowledge to complement functional skills.</p> <p>Compliance testing, including system work through.</p> <p>The audit of the client’s statutory records, internal controls and consolidated accounts.</p> <p>Attending stock counts and the follow up of the counts.</p> <p>Participates in the pre engagement planning, with team members and client staff when needed. Discuss client’s needs, expectations, team roles, budgets and other things necessary to carry out the engagement.</p> <p>Understand the client’s business, products, performance and accounting policies.</p> <p>Adhere to the KPMG code of conduct and all KPMG risk management policies and procedures.</p> <p>Perform effective wrap-up of engagement, assisting manager or partner after leaving the field, clearing all review notes, assisting manager with report issuance, concurring review process, placing files to disks or network and complying with document retention policy, binding and filing work papers in the office.</p> <h4>Profile</h4> <p><strong>Education requirements:</strong></p> <ul> <li>Bachelor in Commerce or completed A levels or equivalent</li> <li>ACCA - should have completed a minimum of 9 papers (F1-F9)</li> <li>CPA – complete 2 papers</li> <li>ICAEW – complete professional stage</li> </ul> <p><strong>Work experience requirements:</strong></p> <ul> <li>2 years to 3 years and above post graduate experience</li> <li>Knowledge in accounting concepts</li> <li>Computer literacy</li> </ul> <p><strong>Knowledge / Technical skills</strong></p> <ul> <li>Strong analytical skills</li> <li>Customer focus</li> <li>Mentors new team members</li> <li>Linguistic skills</li> <li>Good communication skills in English (reading, writing and speaking)</li> <li>Arabic would be an advantage</li> </ul> <p><strong>Language skills</strong></p> <ul> <li>English – speaking: fluent, reading: fluent, writing: fluent, listening: fluent</li> <li>Arabic – speaking: fluent, reading: fluent, writing: fluent, listening: fluent</li> </ul> <p><strong>Interpersonal skills</strong></p> <ul> <li>Proactive and independent person, with ability to initiate tasks independently</li> <li>Researching skills - identifies, documents and shares knowledge that might be useful to others</li> <li>Excellent analytical skills - identifies ways to analyze information quickly and efficiently</li> <li>Proficient problem solver - suggests innovative and creative solutions to problems</li> <li>Effective communicator</li> </ul> <h4>Additional remarks</h4> <p>Please keep in mind that duties and responsibilities associated with a particular role may change from time to time, and that individual situations and one’s specific role or job description may vary from the information contained in these job descriptions.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>LIEU&nbsp;: Neuilly sur Seine</p><br><p>Date&nbsp;: Janvier 2027</p><br><p>DUREE&nbsp;: 6 mois</p><br><p>CHANEL est une entreprise indépendante qui croit en la liberté de la création, cultive le potentiel humain et s’engage activement pour avoir un impact positif dans le monde.</p><br><p>L'activité Parfums Beauté affirme sa singularité à travers une promesse : celle de révéler la beauté de chaque femme dans ce qu'elle a de plus singulier à travers son Parfum, son Maquillage et ses produits de Soin.&nbsp;</p><br><p>Au sein de la Direction Stratégie Produit, Marketing &amp; Communication, vous prenez part au processus de développement des produits Parfums CHANEL en rejoignant les équipes Développement Produit. Rattaché.e à un.e Chef.fe de Produit Senior, vous participez à la réflexion sur les concepts produits et à leur développement conformément aux orientations stratégiques de votre Axe.&nbsp;</p><br><p>VOTRE IMPACT CHEZ CHANEL</p><br><ul><li><p>Vous coordonnez les développements produits en cours en lien avec le Laboratoire de Recherche &amp; Développement, la Direction Qualité et Environnement…. &nbsp;</p><br></li><li><p>Vous réalisez les analyses et études concurrentielles afin de nourrir la stratégie marketing de votre Axe (analyses de performance, sell-in, études qualitatives…), &nbsp;</p><br></li><li><p>Vous aidez à la préparation des grands rendez-vous internationaux (plan marketing, réunions internationales…), &nbsp;</p><br></li><li><p>Vous apportez votre soutien à la coordination 360 des campagnes produits (documents marketing, briefs, éditions…) en lien avec différents métiers de la communication (Direction Artistique, Social Media, CRM, PR…), &nbsp;</p><br></li><li><p>Vous assistez nos équipes à l’international auprès desquelles vous vous assurez du bon déroulement de nos campagnes.&nbsp;</p><br></li></ul><p>CE QUE VOUS APPORTEREZ</p><br><ul><li><p>De formation supérieure en école de commerce, d’ingénieur ou en université, vous êtes à la recherche d’un stage de césure ou de fin d’études, &nbsp;</p><br></li><li><p>Vous êtes reconnu.e pour vos compétences analytiques solides, votre maîtrise d’Excel, votre rigueur et curiosité.&nbsp;</p><br></li><li><p>Vous parlez couramment anglais (oral et écrit). &nbsp;</p><br></li></ul><p>CE QUI VOUS ENTHOUSIASME ET CE QUE CHANEL PEUT VOUS OFFRIR</p><br><p>Tout au long de votre expérience, vous serez immergé(e) dans un environnement dynamique, innovant et apprenant&nbsp;; où la création et l’humain sont au cœur des préoccupations.</p><br><p>Vous rejoignez une activité singulière, aux méthodes et procédés uniques – qu’ils soient créatifs, de développement ou d’industrialisation – et évoluez aux côtés d’une diversité d’experts au savoir-faire reconnus.</p><br><p>Chez CHANEL, nous nous attachons à promouvoir une culture inclusive qui favorise l’épanouissement personnel et contribue au progrès collectif. Nous sommes convaincus que le caractère unique de chaque individu contribue à la diversité, la complémentarité et l’efficacité de nos équipes. Nous encourageons vivement votre candidature, car nous apprécions la perspective, l’expérience et le potentiel que vous pourriez apporter à CHANEL.</p><br><p>De la singularité de chacun naît la richesse de nos équipes. CHANEL valorise la diversité sous toutes ses formes.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>LIEU&nbsp;: Neuilly sur Seine</b></p><br><p><b>Date&nbsp;: Octobre 2026</b></p><br><p><b>DUREE&nbsp;: Indéterminée</b></p><br><p>Chanel est une entreprise indépendante qui croit en la liberté de la création, cultive le potentiel humain et s’engage activement pour avoir un impact positif dans le monde.</p><br><p>L'activité Parfums Beauté affirme sa singularité à travers une promesse : celle de révéler la beauté de chaque femme dans ce qu'elle a de plus singulier à travers son Parfum, son Maquillage et ses produits de Soin.&nbsp;</p><br><p>Au sein de la Direction Artistique Parfums Beauté, la Direction Achats et Développement PLV contribue à la cohérence et l’impact de l’expérience client sur le point de vente au travers de la construction et du déploiement de la stratégie achats et développement pour l’ensemble de nos matériels évènementiels et permanents.</p><br><p>Rattaché à la Directrice Achats et Développement PLV, vous accompagnez les équipes créatives en charge des projets de création merchandising évènementiels dans l’achat et le développement technique et industriel des matériels évènementiels dans le respect des délais, des coûts, de nos standards image et de nos orientations en matière de pratiques durables.</p><br><p><b>VOTRE IMPACT CHEZ CHANEL</b></p><br><p><i>A ce titre, vous aurez principalement en charge les missions suivantes :</i></p><br><ul><li>Réceptionner, analyser et challenger des briefs transmis par les équipes créatives&nbsp;et marketing :<ul><li>Définir les spécifications fonctionnelles des briefs créatifs et marketing et les traduire en spécifications techniques avec les fournisseurs​</li><li>Challenger les briefs et participer à l’analyse de la valeur pour anticiper les impacts des créations dès la conception&nbsp;</li></ul></li></ul><ul><li>Assurer les achats des matériels point de vente évènementiels (PLV):<ul><li>Identifier, sélectionner et développer un panel de fournisseurs répondant aux exigences internes</li><li>En concertation étroite avec les équipes créatives, marketing, finance et supply, fixer les objectifs des projets (prix, volumes, délais, qualité, valeurs perçues, éco-conception)</li><li>Réaliser les appels d’offres et négocier, avec les fournisseurs et fabricants, les conditions à respecter</li><li>Assurer l’analyse ​des retours d’appels d’offres et formuler une recommandation basée sur des critères objectifs&nbsp;(qualité, coûts, délais, durabilité)</li><li>Assurer la coordination et le suivi administratif des projets</li></ul></li></ul><ul><li>Assurer le développement technique et industriel des matériels point de vente évènementiels&nbsp;:<ul><li>Piloter l’ensemble des phases de développement des matériels (du prototypage à l’industrialisation) et garantir la conformité des réalisations aux exigences fixées</li><li>Anticiper et sécuriser les risques de développement et de fabrication tout au long du projet</li><li>Proposer des alternatives fidèles à la création tout en respectant les budgets, les délais et les contraintes techniques</li><li>Assurer les validations finales avant le lancement en production</li><li>Être le point de contact privilégié en cas de litige fournisseur et/ou de non-respect des conditions fixées</li></ul></li></ul><ul><li>Contribuer à l’analyse et l’amélioration de la performance économique et durable des projets&nbsp;:<ul><li>Garantir la cohérence des projets avec la stratégie coûts et pratiques durables</li><li>Promouvoir le déploiement des pratiques durables dans l’ensemble des process achats et développement et intégrer nos engagements en matière de pratiques durables dans les recommandations techniques et industrielles</li><li>Construire et suivre les budgets de développement et de fabrication</li><li>Assurer la clôture des projets : analyses, retours d’expérience et évaluations des fournisseurs</li><li>Contribuer à la collecte et à la structure des données clés relatives à chaque projet</li></ul></li></ul><ul><li>Contribuer à la dynamique d’amélioration continue au travers de la veille et de l’évaluation des projets&nbsp;(veille technique, industrielle et technologique, partage des bonnes pratiques externes et solutions favorisant l'éco-conception…)</li></ul><p>Des déplacements réguliers chez les fabricants et les fournisseurs sont à prévoir.</p><br><p><b>CE QUE VOUS APPORTEREZ</b></p><br><p>De formation supérieure bac +5 type diplôme d’école d’ingénieur avec une spécialisation matériaux ou d’école de commerce avec une spécialisation achats, vous justifiez d’au moins 5 ans d’expérience dans l’univers du luxe et de la beauté, incluant impérativement une expertise dans la PLV. &nbsp;</p><br><p>Vous avez une connaissance solide des matériaux et process de fabrication ainsi qu’une bonne compréhension des enjeux liés au merchandising et à l’architecture commerciale.</p><br><p>Vos expériences vous ont permis de développer votre agilité et une solide compétence dans la gestion de projet et de planning complexe (multi acteur/ multi livrables). Vous êtes curieux et savez questionner de façon pertinente. Votre rigueur, votre sens de la communication et de l’influence positive durable et votre capacité d’analyse et de synthèse constitueront vos meilleurs atouts pour mener à bien vos missions. La maitrise de l’anglais est indispensable.</p><br><p>Vous êtes sensible aux enjeux de développement durable et d'éco-conception</p><br><p><b>CE QUI VOUS ENTHOUSIASME ET CE QUE CHANEL PEUT VOUS OFFRIR :</b></p><br><p>Tout au long de votre expérience, vous serez immergé(e) dans un environnement dynamique, innovant et apprenant&nbsp;; où la création et l’humain sont au cœur des préoccupations.</p><br><p>Vous rejoignez une activité singulière, aux méthodes et procédés uniques – qu’ils soient créatifs, de développement ou d’industrialisation – et évoluez aux côtés d’une diversité d’experts aux savoir-faire reconnus.</p><br><p>Chez CHANEL, nous nous attachons à promouvoir une culture inclusive qui favorise l’épanouissement personnel et contribue au progrès collectif. Nous sommes convaincus que le caractère unique de chaque individu contribue à la diversité, la complémentarité et l’efficacité de nos équipes. Nous encourageons vivement votre candidature, car nous apprécions la perspective, l’expérience et le potentiel que vous pourriez apporter à CHANEL.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position Summary<br> </b> <p>Intern| Audit &amp; Assurance | External Audit | Oman</p><br><p><b>About Deloitte: </b>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award.</p><br><p><b>Our Purpose</b></p><br><p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p><br><p>Our shared values guide the way we behave to make a positive, enduring impact:</p><br><ul><li>Lead the way</li><li>Serve with integrity</li><li>Take care of each other</li><li>Foster inclusion</li><li>Collaborate for measurable impact</li></ul><p>Intern| Audit &amp; Assurance | External Audit</p><br><p>Here's one specific opportunity to experience being an intern in Audit and Assurance. As an Audit &amp; Assurance intern you will: </p><br><ul><li>Assist in performing analytical review of audit documents</li><li>Review client accounting and operating procedures and systems of internal control</li><li>Identify accounting and auditing issues; perform research to solve issues that arise</li><li>Provide recommendations for improved controls and enhanced business efficiency</li><li>Demonstrates practical exposure to AI tools through university/graduation projects and/or day-to day productivity use, with the ability to explain how AI supported outcomes. </li><li>Shows a strong digital mindset and curiosity to adopt new technologies, with willingness to learn and apply firm-approved tools appropriately. </li><li>Applies sound judgement and integrity when using AI, including awareness of confidentiality, data handling, and ethical use (e.g., avoiding misuse in academic/professional work).</li></ul><p><b>Leadership Capabilities: </b></p><br><ul><li>Builds own understanding of our purpose and values; explores opportunities for impact </li><li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent </li><li>Understands expectations and demonstrates personal accountability for keeping performance on track </li><li>Actively focuses on developing effective communication and relationship-building skills Understands how their daily work contributes to the priorities of the team and the business </li></ul><p><b>Qualifications:</b></p><br><ul><li>Pursuing a degree in accounting or related field</li><li>Demonstrated leadership, problem solving, and strong verbal and written communication skills</li><li>Ability to prioritize tasks and work on multiple assignments</li><li>Ability to work as part of a team with professionals at all levels　</li><li>Fluent in English (Reading, Speaking and Writing). Preference will be given to Bilingual candidates (Arabic/English)</li></ul>For further information, and to apply, please visit our website via the “Apply” button below.<br> </div>

<p><h4>About Deloitte:</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <h4>Our purpose:</h4> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p> <h4>Our shared values guide the way we behave to make a positive, enduring impact:</h4> <ul> <li>Lead the way</li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Foster inclusion</li> <li>Collaborate for measurable impact</li> </ul> <h4>Audit & Assurance – Experienced Associate</h4> <p>During your tenure as an Experienced Associate in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas:</p> <ul> <li>Have knowledge of relevant accounting standards applicable to the entity and perform risk assessment procedures to provide a basis for the identification and assessments of the risks of material misstatement.</li> <li>Delivery of high-quality audits via a number of enablers like Global Audit Imperatives, methodology, content, guidance, learning and other tools.</li> <li>Formulate reasonable judgements and conclusion in order to deliver informative and timely outputs.</li> <li>Compliance with auditing and accounting standards, relevant laws and regulations (including specific local laws and regulations), ethical standards, independence requirements and the audit firm's quality control procedures.</li> </ul> <h4>Leadership capabilities:</h4> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact.</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li> <li>Actively focuses on developing effective communication and relationship-building skills.</li> <li>Understands how their daily work contributes to the priorities of the team and the business.</li> </ul> <h4>Qualifications:</h4> <ul> <li>Degree in Accounting, Auditing or related field.</li> <li>Strong academic credential.</li> <li>2-3 years of experience in Accounting, Auditing, or any related field.</li> <li>Demonstrated leadership, problem solving, and strong verbal and written communication skills.</li> <li>Ability to prioritize tasks and work on multiple assignments.</li> <li>Ability to work both independently and as part of a team with professionals at all levels.</li> <li>Fluent in English (reading, speaking and writing). Preference will be given to bilingual candidates (Arabic/English).</li> </ul></p><p></p>

<p><h4>About the role</h4> <p>We’re hiring a customer service representative (CSR) to handle high-volume customer support across phone, email, and chat.<br> You’ll be the frontline voice of the company, responsible for:</p> <ul> <li>Resolving customer issues quickly</li> <li>Delivering a positive support experience</li> <li>Maintaining strong communication under pressure</li> </ul> <p>If you’re someone who is empathetic, organized, and thrives in fast-paced environments, this role is for you.</p> <h4>What you’ll own</h4> <p><strong>Customer interaction & issue resolution</strong></p> <ul> <li>Handle 50–100 daily support tickets using platforms like:</li> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Salesforce Service Cloud</li> </ul> <li>Respond via:</li> <ul> <li>Phone</li> <li>Email</li> <li>Live chat</li> <li>Social channels</li> </ul> <li>Aim for first-contact resolution (FCR)</li> <li>Escalate complex issues to Tier 2 or technical teams</li> </ul> <p><strong>Ticket & SLA management</strong></p> <ul> <li>Prioritize tickets based on urgency and SLA requirements</li> <li>Track and manage open cases to ensure timely resolution</li> <li>Document all interactions clearly in the system</li> <li>Maintain organized and complete ticket records</li> </ul> <p><strong>Knowledge base & efficiency</strong></p> <ul> <li>Update internal knowledge bases and FAQs</li> <li>Create and improve:</li> <ul> <li>Response templates</li> <li>Macros</li> </ul> <li>Help reduce repetitive tickets through better documentation</li> </ul> <p><strong>Customer experience & feedback</strong></p> <ul> <li>Communicate with empathy and professionalism</li> <li>Capture customer feedback (CSAT, NPS)</li> <li>Identify recurring issues and flag trends</li> <li>Escalate negative experiences for quick resolution</li> </ul> <p><strong>Collaboration</strong></p> <ul> <li>Work closely with:</li> <ul> <li>Product</li> <li>Engineering</li> <li>Operations teams</li> </ul> <li>Provide insights to improve customer experience and product quality</li> </ul> <p><strong>Compliance & quality</strong></p> <ul> <li>Ensure compliance with:</li> <ul> <li>GDPR</li> <li>HIPAA (if applicable)</li> </ul> <li>Maintain confidentiality when handling customer data</li> <li>Follow quality standards for all interactions</li> </ul> <h4>What success looks like</h4> <ul> <li>High first-contact resolution rates</li> <li>Fast response and resolution within SLA</li> <li>Strong customer satisfaction (CSAT ? 90%)</li> <li>Clean, organized ticket management</li> <li>Positive feedback from customers and leadership</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>Patient, empathetic, and customer-focused</li> <li>Strong communicator (written and verbal)</li> <li>Comfortable handling high ticket volumes</li> <li>Organized and detail-oriented</li> <li>Resilient under pressure</li> <li>Adaptable across different industries and customer types</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <ul> <li>1–2+ years in:</li> <ul> <li>Customer service</li> <li>Call center</li> <li>Support roles</li> </ul> <li>Experience using at least one platform:</li> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Salesforce Service Cloud</li> </ul> </ul> <p><strong>Skills</strong></p> <ul> <li>Strong typing and multitasking ability</li> <li>Excellent written and verbal English</li> <li>Proficiency with:</li> <ul> <li>Microsoft Office</li> <li>Google Workspace</li> </ul> <li>Ability to manage multiple tickets and priorities simultaneously</li> </ul> <p><strong>Nice to have</strong></p> <ul> <li>Multilingual support experience</li> <li>Industry exposure:</li> <ul> <li>SaaS</li> <li>E-commerce</li> <li>Healthcare</li> <li>Finance</li> </ul> <li>Experience in KPI-driven environments</li> <li>Familiarity with:</li> <ul> <li>Chatbots</li> <li>AI-powered support tools</li> </ul> </ul> <h4>Tools you’ll use</h4> <ul> <li>Zendesk / Freshdesk / Salesforce Service Cloud</li> <li>Email & chat systems</li> <li>Knowledge base tools</li> <li>Internal collaboration platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review and prioritize incoming tickets</li> <li>Respond to customer inquiries across channels</li> <li>Resolve issues or escalate when needed</li> <li>Update knowledge base with new solutions</li> <li>Collaborate with internal teams on complex cases</li> <li>Track feedback and improve support quality</li> <li>Clear or update ticket queue before end of day</li> </ul> <p>In short:<br> You ensure every customer interaction ends with clarity, professionalism, and resolution.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>First contact resolution (FCR)</li> <li>Average handle time (AHT)</li> <li>CSAT / NPS scores (target ? 90%)</li> <li>SLA adherence</li> <li>Ticket backlog management</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with recruiter</li> <li>Practical task (handle sample tickets)</li> <li>Client interview</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you’re a customer-first professional who can handle volume without compromising quality, we’d love to hear from you.<br> Apply now and become the voice that delivers exceptional customer experiences every day.</p></p><p></p>

<p><h4>About the role</h4> <p>We’re hiring a customer service representative (CSR) to handle high-volume customer support across phone, email, and chat.<br> You’ll be the frontline voice of the company, responsible for:</p> <ul> <li>Resolving customer issues quickly</li> <li>Delivering a positive support experience</li> <li>Maintaining strong communication under pressure</li> </ul> <p>If you’re someone who is empathetic, organized, and thrives in fast-paced environments, this role is for you.</p> <h4>What you’ll own</h4> <p><strong>Customer interaction & issue resolution</strong></p> <ul> <li>Handle 50–100 daily support tickets using platforms like:</li> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Salesforce Service Cloud</li> </ul> <li>Respond via:</li> <ul> <li>Phone</li> <li>Email</li> <li>Live chat</li> <li>Social channels</li> </ul> <li>Aim for first-contact resolution (FCR)</li> <li>Escalate complex issues to Tier 2 or technical teams</li> </ul> <p><strong>Ticket & SLA management</strong></p> <ul> <li>Prioritize tickets based on urgency and SLA requirements</li> <li>Track and manage open cases to ensure timely resolution</li> <li>Document all interactions clearly in the system</li> <li>Maintain organized and complete ticket records</li> </ul> <p><strong>Knowledge base & efficiency</strong></p> <ul> <li>Update internal knowledge bases and FAQs</li> <li>Create and improve:</li> <ul> <li>Response templates</li> <li>Macros</li> </ul> <li>Help reduce repetitive tickets through better documentation</li> </ul> <p><strong>Customer experience & feedback</strong></p> <ul> <li>Communicate with empathy and professionalism</li> <li>Capture customer feedback (CSAT, NPS)</li> <li>Identify recurring issues and flag trends</li> <li>Escalate negative experiences for quick resolution</li> </ul> <p><strong>Collaboration</strong></p> <ul> <li>Work closely with:</li> <ul> <li>Product</li> <li>Engineering</li> <li>Operations teams</li> </ul> <li>Provide insights to improve customer experience and product quality</li> </ul> <p><strong>Compliance & quality</strong></p> <ul> <li>Ensure compliance with:</li> <ul> <li>GDPR</li> <li>HIPAA (if applicable)</li> </ul> <li>Maintain confidentiality when handling customer data</li> <li>Follow quality standards for all interactions</li> </ul> <h4>What success looks like</h4> <ul> <li>High first-contact resolution rates</li> <li>Fast response and resolution within SLA</li> <li>Strong customer satisfaction (CSAT ? 90%)</li> <li>Clean, organized ticket management</li> <li>Positive feedback from customers and leadership</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>Patient, empathetic, and customer-focused</li> <li>Strong communicator (written and verbal)</li> <li>Comfortable handling high ticket volumes</li> <li>Organized and detail-oriented</li> <li>Resilient under pressure</li> <li>Adaptable across different industries and customer types</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <ul> <li>1–2+ years in:</li> <ul> <li>Customer service</li> <li>Call center</li> <li>Support roles</li> </ul> <li>Experience using at least one platform:</li> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Salesforce Service Cloud</li> </ul> </ul> <p><strong>Skills</strong></p> <ul> <li>Strong typing and multitasking ability</li> <li>Excellent written and verbal English</li> <li>Proficiency with:</li> <ul> <li>Microsoft Office</li> <li>Google Workspace</li> </ul> <li>Ability to manage multiple tickets and priorities simultaneously</li> </ul> <p><strong>Nice to have</strong></p> <ul> <li>Multilingual support experience</li> <li>Industry exposure:</li> <ul> <li>SaaS</li> <li>E-commerce</li> <li>Healthcare</li> <li>Finance</li> </ul> <li>Experience in KPI-driven environments</li> <li>Familiarity with:</li> <ul> <li>Chatbots</li> <li>AI-powered support tools</li> </ul> </ul> <h4>Tools you’ll use</h4> <ul> <li>Zendesk / Freshdesk / Salesforce Service Cloud</li> <li>Email & chat systems</li> <li>Knowledge base tools</li> <li>Internal collaboration platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review and prioritize incoming tickets</li> <li>Respond to customer inquiries across channels</li> <li>Resolve issues or escalate when needed</li> <li>Update knowledge base with new solutions</li> <li>Collaborate with internal teams on complex cases</li> <li>Track feedback and improve support quality</li> <li>Clear or update ticket queue before end of day</li> </ul> <p>In short:<br> You ensure every customer interaction ends with clarity, professionalism, and resolution.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>First contact resolution (FCR)</li> <li>Average handle time (AHT)</li> <li>CSAT / NPS scores (target ? 90%)</li> <li>SLA adherence</li> <li>Ticket backlog management</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with recruiter</li> <li>Practical task (handle sample tickets)</li> <li>Client interview</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you’re a customer-first professional who can handle volume without compromising quality, we’d love to hear from you.<br> Apply now and become the voice that delivers exceptional customer experiences every day.</p></p><p></p>

<p><h4>Overview of the role:</h4> <p>Ensuring overall customer satisfaction by providing excellent service experience with optimum operational cost.</p> <h4>What you will do:</h4> <p><strong>Description of accountability:</strong></p> <ul> <li>Manage AMC service to the customers.</li> <li>Provide timely periodic service to customers.</li> <li>Ensure assets are regularly maintained, reducing the risk of unexpected breakdowns or downtime.</li> <li>Coordinate with customers, technicians, and other team members to attend and resolve complaints within the prescribed timeframe.</li> <li>Update the progress of work to the customer and other relevant parties.</li> </ul> <p><strong>Business development:</strong></p> <ul> <li>Ensure 95% of customers are retained.</li> <li>Generate new AMC business.</li> <li>Generate revamp business.</li> </ul> <p><strong>Quality perspective:</strong></p> <ul> <li>Maintain service at the highest quality level with zero repetition.</li> <li>Raise and discuss recurring failures with OEM and line managers.</li> <li>Monitor the performance of team members and encourage them to improve and take bigger responsibilities by guiding or suggesting.</li> </ul> <p><strong>Others:</strong></p> <ul> <li>Spare parts planning and forecasting.</li> <li>Raise parts requests and ensure timely issuance to the team.</li> <li>Keep track of pending parts and review with the parts team for arrangement.</li> <li>Ensure returns of defective parts to the store within 3 days of repair.</li> <li>Keep track of returns and review weekly with the team.</li> <li>Escalate pending parts older than 7 days to superiors.</li> </ul> <h4>Required skills to be successful:</h4> <ul> <li>Customer-focused approach with quality orientation.</li> <li>Effective communication and coordination skills.</li> <li>Problem-solving and analytical ability.</li> <li>Ability to manage multiple priorities and meet deadlines.</li> </ul> <h4>What equips you for the role:</h4> <ul> <li>Diploma or graduation in mechanical engineering or relevant field.</li> <li>10-15 years of experience in commercial and industrial air-conditioning systems.</li> <li>Strong knowledge of commercial and industrial HVAC systems.</li> <li>Experience in installation, testing, commissioning, operation, maintenance, and troubleshooting of HVAC systems, including chillers, package units, AHUs, FAHUs, DX systems, VRF systems, and associated controls.</li> <li>Proficiency in written and spoken English.</li> <li>Good customer handling skills.</li> <li>Valid Oman driving license.</li> </ul> <h4>About Al-Futtaim Retail</h4> <p>Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa, and Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE, and Toys R Us in the Middle East, and the Inditex Group of Brands (Zara, Mango, Bershka, and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion and food options.</p> <p>Most recently, we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q. We aim to continue to be agile and adaptive to our markets with new launches and further development. To achieve this, we recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce, which includes over 100 nationalities across 12 countries. Join us today and make a difference.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>LIEU&nbsp;: Neuilly sur Seine</p><br><p>Date&nbsp;: Janvier 2027</p><br><p>DUREE&nbsp;: 6 mois</p><br><p>Chanel est une entreprise indépendante qui croit en la liberté de la création, cultive le potentiel humain et s’engage activement pour avoir un impact positif dans le monde.</p><br><p>L'activité Parfums Beauté affirme sa singularité à travers une promesse : celle de révéler la beauté de chaque femme dans ce qu'elle a de plus singulier à travers son Parfum, son Maquillage et ses produits de Soin.&nbsp;</p><br><p>Au sein de la Direction Communication et Expérience Client, vous assistez la/le chef.fe de projet coordination traductions dans ses différentes missions.</p><br><p>Vous prenez en charge avec elle les projets de traductions du brief initial à la livraison des assets de traductions pour tous les textes Parfums Beauté marketing, presse et communication (CRM, social média, média, e-retail et Chanel.com).</p><br><p>VOTRE IMPACT CHEZ CHANEL</p><br><p><b>Participation aux briefs internes de présentation du projet</b>&nbsp;:</p><br><ul><li><p>Vous analysez les besoins et aidez à réaliser les recommandations</p><br></li><li><p>Vous alertez et challengez le retroplanning le cas échéant</p><br></li></ul><p><b>Validation du texte source en français :</b></p><br><ul><li><p>Vous relisez et corrigez des fautes de grammaire, d’orthographe, de syntaxe et de sens</p><br></li><li><p>Vous veillez à la cohérence sémantique et stylistique de tous les supports concernant une même campagne</p><br></li></ul><p><b>Gestion et suivi du projet de traductions :</b></p><br><ul><li><p>Vous êtes le garant de la réussite du projet traductions&nbsp;dans le respect des objectifs déterminés&nbsp;dans les délais impartis</p><br></li><li><p>Vous briefez les traducteurs en documentant les textes sources et en anticipant les spécificités de traduction afin d’obtenir une bonne adaptation culturelle et fidèle au texte source</p><br></li><li><p>Vous échangez avec les filiales et soumettez des recommandations sur la gestion de la traduction selon leur région&nbsp;: ASIE/JAPON/EUROPE/UK REGION/US</p><br></li><li><p>Vous suivez tout le cycle de la traduction et émettez des recommandations aux traducteurs, agences et validateurs puis relisez, challengez et validez les traductions</p><br></li></ul><ul><li><p>Vous veillez à la fidélité des messages, à la cohérence afin de garantir la qualité des traductions</p><br></li><li><p>Vous renseignez et suivez le budget des coûts de traduction et réalisez des reportings réguliers</p><br></li></ul><p>CE QUE VOUS APPORTEREZ</p><br><ul><li><p>De formation Bac+5 type école de commerce, de communication ou université, vous êtes doté.e de réelles qualités relationnelles et aimez avoir de multiples interlocuteurs au quotidien.</p><br></li><li><p>Dynamique et réactif.ve, vous êtes aussi méthodique et organisé.e. Vous êtes reconnu.e pour votre implication et avez le sens du travail en équipe.</p><br></li><li><p>Vous maîtrisez l'anglais.</p><br></li><li><p>Votre sensibilité au domaine du luxe est un atout complémentaire à la réussite de cette mission.</p><br></li></ul><p>CE QUI VOUS ENTHOUSIASME ET CE QUE CHANEL PEUT VOUS OFFRIR</p><br><p>Tout au long de votre expérience, vous serez immergé(e) dans un environnement dynamique, innovant et apprenant&nbsp;; où la création et l’humain sont au cœur des préoccupations.</p><br><p>Vous rejoignez une activité singulière, aux méthodes et procédés uniques – qu’ils soient créatifs, de développement ou d’industrialisation – et évoluez aux côtés d’une diversité d’experts au savoir-faire reconnus.</p><br><p>Chez CHANEL, nous nous attachons à promouvoir une culture inclusive qui favorise l’épanouissement personnel et contribue au progrès collectif. Nous sommes convaincus que le caractère unique de chaque individu contribue à la diversité, la complémentarité et l’efficacité de nos équipes. Nous encourageons vivement votre candidature, car nous apprécions la perspective, l’expérience et le potentiel que vous pourriez apporter à CHANEL.</p><br><p>De la singularité de chacun naît la richesse de nos équipes. CHANEL valorise la diversité sous toutes ses formes.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Strategy &amp; Leadership</p><ul><li><p>Define and execute the India business development, sales, and market expansion strategy across issuing, acquiring,</p></li></ul><p>POS, SoftPOS, gateways, and aggregator models.</p><ul><li><p>Build, lead, and scale a high-performance sales and business development organization across enterprise, SME, and</p></li></ul><p>channel sales.</p><ul><li><p>Establish market intelligence frameworks covering RBI regulations, NPCI initiatives, competitor benchmarking, pricing</p></li></ul><p>models, and merchant adoption trends.</p><ul><li><p>Design and scale business models around:</p></li></ul><p>o Merchant Acquiring (POS, SoftPOS, QR, Tap-to-Pay)</p><p>o Payment Aggregator &amp; PSP models</p><p>o BIN Sponsorship &amp; TPP</p><p>o Managed &amp; outsourced payment services</p><ul><li><p>Lead market entry, city-wise expansion, and vertical-led growth strategies aligned with regulatory and commercial</p></li></ul><p>realities in India.</p><p>Sales, Marketing &amp; Market Expansion</p><ul><li><p>Own end-to-end sales and marketing strategy for:</p></li></ul><p>o POS terminals (Android, Smart POS)</p><p>o SoftPOS / Tap-to-Pay on Mobile</p><p>o Merchant acquiring &amp; aggregation platforms</p><p>o Payment gateway and omnichannel acceptance solutions</p><ul><li><p>Drive merchant acquisition at scale, targeting:</p></li></ul><p>o Large enterprises and chains</p><p>o SME and MSME segments</p><p>o High-growth verticals (retail, QSR, mobility, healthcare, education, e-commerce)</p><ul><li><p>Build and manage distribution partnerships with:</p></li></ul><p>o Banks and NBFCs</p><p>o Fintechs and payment aggregators</p><ul><li><p>Partner with marketing to design India-specific GTM strategies, including:</p></li></ul><p>o Pricing &amp; bundling (MDR-led, SaaS-led, hardware-led models)</p><p>o Channel incentive programs</p><p>o Merchant campaigns, co-branding, and thought leadership</p><ul><li><p>Lead large RFPs, proposals, and solution architecture discussions for enterprise and bank-led acquiring programs.</p></li></ul><p>Revenue, Growth &amp; P&amp;L Ownership</p><ul><li><p>Own the business development and sales pipeline across POS, SoftPOS, acquiring, and aggregator businesses.</p></li></ul><p>[Type here]</p><p>OMA/HRD/D01/22-V0</p><ul><li><p>Deliver consistent achievement of revenue, margin, and market share targets.</p></li><li><p>Drive consultative, solution-led selling, aligning merchant and bank needs with technology capabilities.</p></li><li><p>Take full ownership of India P&amp;L, including:</p></li></ul><p>o Revenue growth</p><p>o Cost optimization</p><p>o Pricing strategy</p><p>o Partner economics</p><ul><li><p>Collaborate with product and engineering teams to shape India-relevant features</p></li></ul><p>Cross-Functional &amp; Stakeholder Alignment</p><ul><li><p>Work closely with product, technology, compliance, operations, and customer success teams to ensure seamless</p></li></ul><p>onboarding and scale.</p><ul><li><p>Act as the executive sponsor for key bank, enterprise, and aggregator accounts.</p></li><li><p>Provide forecasting, pipeline visibility, and performance dashboards to senior leadership.</p></li><li><p>Represent the company in industry forums, partner meetings, and regulatory discussions when required.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are seeking a bold, execution-driven Head of Business Development to lead aggressive revenue growth and market expansion across India’s payments ecosystem, with a strong focus on POS, SoftPOS, merchant acquiring, payment aggregation, and digital acceptance solutions. This role is designed for a sales-first leader who can build high-impact pipelines, close enterprise and large-merchant deals, scale channel-led distribution, and forge strategic partnerships with banks, fintechs, payment aggregators, networks, ISVs, and merchant ecosystems. The role carries full ownership of revenue, P&amp;L, and go-to-market success in one of the world’s most competitive payments markets.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position Summary The Finance Director is the executive responsible for the financial leadership of ISFC during its transformation from a start-up seafood cannery into a globally competitive seafood company. The role provides strategic financial direction, safeguards company assets, ensures robust governance and compliance, and delivers sustainable profitability, liquidity and shareholder value. The position leads Finance, Treasury, Management Accounting, Financial Planning &amp; Analysis (FP&amp;A), Costing, Tax, Internal Controls, Risk Management and ERP finance systems while supporting export growth, manufacturing excellence and capital investment. The position will report to the Chief Executive Officer (CEO) Key Responsibilities Strategic Financial Leadership Develop and execute the corporate financial strategy aligned with ISFC's transformation roadmap. Advise the CEO and Board on capital structure, profitability and investment decisions. Support long-term value creation and sustainable growth. Financial Planning &amp; Performance Lead annual budgeting, rolling forecasts and long-range plans. Deliver timely management reporting with actionable insights. Monitor EBITDA, cash flow, ROCE and working capital. Treasury &amp; Funding Manage liquidity, banking relationships and financing facilities. Lead debt restructuring, capital raising and shareholder funding initiatives. Optimize cash management and foreign exchange exposure. Cost &amp; Manufacturing Finance Develop standard costing for tuna and sardine operations. Drive cost reduction and margin improvement. Monitor production yields, inventory valuation and plant performance. Governance, Risk &amp; Compliance Ensure compliance with IFRS, tax laws and corporate governance. Strengthen internal controls and enterprise risk management. Coordinate external and internal audits. Business Partnering Partner with Commercial, Operations, Supply Chain and Procurement on pricing, investments and profitability. Evaluate new projects, export markets and capital expenditure. People Leadership Build a high-performing finance team and succession pipeline. Promote continuous improvement, automation and digital finance. Key Performance Indicators (KPIs): Financial : Revenue growth support EBITDA Net Profit Operating Cash Flow Working Capital ROCE Treasury Cash conversion cycle Bank covenant compliance Liquidity ratio Funding availability Cost Manufacturing cost per case Material yield Inventory accuracy Cost savings Governance Audit findings IFRS compliance Internal control effectiveness Timely statutory reporting Business : Budget accuracy Forecast accuracy Capex ROI Project financial reviews Leadership : Talent retention Succession readiness Employee engagement Digital finance initiatives</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Required Qualifications :</b></p><p>Bachelor's degree in Finance, Accounting or Commerce. Professional qualification such as CPA, ACCA, ACA or CMA required. MBA or Master's degree preferred. 15+ years of finance experience with at least 7 years in senior leadership. Experience in seafood, FMCG, manufacturing or food processing preferred. Strong experience with international exports, ERP systems and board reporting.</p><b>Required Competencies</b><ul><li>Strategic financial leadership</li><li>Corporate finance</li><li>Treasury management</li><li>Cost accounting</li><li>Financial modelling</li><li>Business partnering</li><li>Risk management</li><li>IFRS</li><li>Leadership and coaching</li><li>Negotiation</li><li>Analytical decision making</li><li>Digital transformation</li></ul><b>Preferred Industry Experience</b><ul><li>Seafood canning</li><li>Food manufacturing</li><li>Export-oriented business</li><li>Government-linked companies</li><li>Capital-intensive manufacturing</li><li>Private label and branded FMCG</li></ul><b>Success Profile :</b><ul><li>Deliver strong financial governance while enabling commercial growth.</li><li>Improve profitability through disciplined cost management.</li><li>Maintain healthy liquidity and funding capacity.</li><li>Support expansion into global markets through sound financial planning.</li><li>Provide trusted advice to the CEO, Board and shareholders.</li><li>Build a world-class finance function supporting operational excellence and sustainable value creation.</li></ul><p></p></section>

<p><h4>Company Overview</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the Role</h4> <p>The IKEA Food Representative is tasked with supporting IKEA FOOD by driving sales through effective merchandising and selling skills with a focus on delivering exceptional customer service. This role also involves operating a cash register, maintaining clean checkout areas, and following all standard operating procedures for cash handling to ensure accurate transactions. By being attentive and responsive to customer needs, the representative helps ensure IKEA remains a top home furnishing store in the market.</p> <h4>What You Will Do</h4> <ul> <li>Contribute to the IFB activities in the store commercial calendar.</li> <li>Ensure all IFB articles are merchandised and presented according to IKEA standards and properly labelled and priced.</li> <li>Understand and use different selling tools to boost the average transaction and items per transaction.</li> <li>Compute and record transactions ensuring 100% accuracy for all register transactions.</li> <li>Ensure safe cash handling and accurately process sales using available tools.</li> <li>Follow SOPs for cash handling, counting, and recording the float before and after trading.</li> <li>Ensure customer payments are processed quickly and accurately.</li> <li>Ensure that IFB units are ready before the store opens.</li> <li>Participate in monthly stock takes and facilitate inventory control.</li> <li>Adhere to guidelines on IFB operation and ensure operational checklists are followed.</li> <li>Provide a positive shopping experience through high customer service standards and area cleanliness.</li> <li>Maintain personal hygiene in compliance with guidelines.</li> <li>Engage with customers daily to get feedback and understand their needs.</li> <li>Maintain clean and orderly checkout areas.</li> <li>Report any incidents or complaints to the line manager.</li> <li>Work with the chef to increase knowledge in production.</li> <li>Lead by example and act as an ambassador for the IKEA store.</li> <li>Attend and participate in required training sessions.</li> <li>Stay updated on national legislation regarding food safety.</li> <li>Meet and serve IKEA guests with empathy and care, aligned with IKEA values.</li> </ul> <h4>Required Skills to Be Successful</h4> <ul> <li>Strategic planning and analytical skills</li> <li>Effective communication skills</li> <li>Problem solving skills</li> <li>Fluency in English and local language</li> </ul> <h4>What Qualifies You for the Role</h4> <ul> <li>High school or trade school graduate</li> <li>3 to 5 years of experience in a similar role</li> <li>Strong strategic planning and analytical skills</li> <li>Effective communication and problem-solving skills</li> <li>Minimum of 2 years of experience in a service environment, ideally in sales or hospitality</li> <li>Interest and knowledge in retail, culinary, or food service industry</li> <li>Strong customer focus and ability to work in a high-volume, fast-paced environment</li> <li>Fluency in English and local language, with basic awareness of food safety</li> </ul> <h4>Additional Information</h4> <p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p> <p>Before you click “apply”: please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global talent acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.</p> <p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Purpose</b>: The Senior Legal Officer Claims &amp; Recoveries is responsible for managing and overseeing legal matters relating to claims, debt recovery, litigation, insolvency proceedings, settlement negotiations, and enforcement actions to maximize recoveries and mitigate legal and financial risks.</p><p>Summary of the Job Role: Handle and manage legal matters relating to insurance claims, recoveries, and debt collection activities. Monitor and report on the status and progress of claims, recoveries, litigation, and enforcement actions, and prepare periodic management reports and legal updates. Draft, review, negotiate, and advise on insurance policies, settlement agreements, recovery agreements, indemnities, confidentiality agreements, and other legal documents to protect the Company's interests. Coordinate and engage with internal departments, including, Underwriting, Risk, Finance, and Compliance, as well as external stakeholders such as insureds, debtors, legal counsel, courts, government authorities, collection agencies, and other third parties</p><p><b>Key Responsibilities</b></p><ul><li>Review, assess, and ensure the accurate and complete registration of claim notifications in Credit Oman's claims system portal.</li><li>Conduct documentary and legal assessments of claims and complete claims examination reports and recommendations for management.</li><li>Review and verify that policyholders have properly declared all eligible sales and shipments in accordance with the terms and conditions of the applicable Trade Credit Insurance Policies.</li><li>Provide guidance to policyholders on claims procedures, documentation requirements, and policy obligations throughout the claims process.</li><li>Prepare and draft correspondence relating to claims, recoveries, settlement, policy coverage, and procedural requirements.</li><li>Obtain, review, and analyze credit reports and financial information from credit information providers, banks, and other relevant sources to support claims assessment and recovery actions.</li><li>Coordinate recovery actions by preparing instructions and correspondence for debt collection agencies, legal consultants, and external counsel, and monitor the progress of recovery proceedings.</li><li>Monitor overdue insured receivables and prepare periodic overdue exposure and recovery reports.</li><li>Coordinate with internal departments, including Underwriting, Sales, Finance, etc., to ensure the effective administration of claims and recovery matters.</li><li>Represent the Company in meetings and discussions with policyholders, debt collection agencies, financial institutions, external legal counsel, etc. on claims and recovery matters.</li><li>Prepare, maintain, and present periodic reports on claims, recoveries, litigation, recoveries performance, and outstanding cases to management.</li><li>Follow up with policyholders regarding buyer payment status, recoveries, and compliance with policy obligations.</li><li>Provide legal advice and opinions on claims, policy coverage, recoveries, litigation strategy, insolvency proceedings, and dispute resolution.</li><li>Handle complaints and disputes relating to claims and recoveries, ensuring timely and appropriate resolution.</li><li>Draft, review, and negotiate legal agreements, settlement agreements, recovery agreements, indemnities, confidentiality agreements, and other legal documentation.</li><li>Participate in settlement negotiations, and legal discussions relating to claims determination and recoveries.</li></ul><p><b>Qualifications</b>:</p><ul><li>Bachelor s degree in law is required.</li><li>A professional legal qualification is an advantage.</li><li>Professional certifications or additional qualifications in Accounting, Finance, Business Administration, Economics, Risk Management, Credit Management, or Commercial Law are highly desirable.</li><li>Strong knowledge of commercial, civil, banking, insolvency, insurance, and debt recovery laws and practices.</li><li>Sound understanding of financial statements, accounting principles, and credit risk analysis to support claims assessment and recovery decisions.</li></ul><p>Skills/Knowledge:</p><ul><li>Fluency in English and Arabic (written and spoken) is highly preferred.</li><li>Negotiation skills.</li><li>Good user of MS office and other writing software</li><li>Strong Communication and presentation skills.</li><li>Teamwork.</li></ul><p>Experience:</p><ul><li>3 5 years of relevant post-qualification experience in legal practice, insurance claims, recoveries, debt collection, banking, trade credit insurance, or commercial litigation.</li></ul><p>Communication &amp; Working Relationships</p><ul><li>Internal: CEO, General Manager, Department Heads, Underwriting Officers, All departments.</li><li>External: Government entities, policyholders, debt collectors, corporate clients/exporters, reinsurers, auditors, brokers, banks, and financial institutions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in law is required.</li><li>A professional legal qualification is an advantage.</li><li>Professional certifications or additional qualifications in Accounting, Finance, Business Administration, Economics, Risk Management, Credit Management, or Commercial Law are highly desirable.</li><li>Strong knowledge of commercial, civil, banking, insolvency, insurance, and debt recovery laws and practices.</li><li>Sound understanding of financial statements, accounting principles, and credit risk analysis to support claims assessment and recovery decisions.</li><li>Fluency in English and Arabic (written and spoken) is highly preferred.</li><li>Negotiation skills.</li><li>Good user of MS office and other writing software</li><li>Strong Communication and presentation skills.</li><li>Teamwork.</li><li>3 5 years of relevant post-qualification experience in legal practice, insurance claims, recoveries, debt collection, banking, trade credit insurance, or commercial litigation.</li></ul><p></p></section>

<p>JOB PURPOSE</p> <p>Mazoon Mining Company (MMC) is seeking an experienced Commercial Director to lead the company's sales, offtake execution, and commercial growth agenda. Reporting to the CFO, this role sits at the intersection of operations, finance, and the market turning MMC's operational and financial performance into commercial proposals, revenue-generating relationships, and disciplined risk management. The Commercial Director will work closely with customers, off-takers, suppliers, and internal project teams to ensure MMC's growth and value protection.</p> <p>MAIN TASKS, DUTIES AND RESPONSIBILITIES</p> <p> Devise and implement commercial strategies that drive MMC's overall growth and revenue performance.</p> <p> Translate the company's operational and financial position into well-supported commercial proposals for management and the Board.</p> <p> Develop and foster client and off-taker relationships across the industry to create new business growth opportunities.</p> <p> Partner with the CFO to establish financial plans that are aligned with commercial strategy and market realities.</p> <p> Identify expansion, diversification, and growth opportunities and apply commercial management skills to bring them to execution.</p> <p> Execute the current offtake agreement(s) in line with agreed commercial terms, ensuring MMC meets its contractual obligations.</p> <p> Coordinate closely with Operations, Logistics, Legal and Finance to ensure smooth, on-time delivery of MMC's product to clients.</p> <p> Negotiate with clients, customers, and suppliers on free-float and spot volumes to maximize return on investment for the company.</p> <p> Provide regular, structured progress updates to the CFO on commercial projects, negotiations, and market developments.</p> <p> Conduct periodic market research and competitor analysis to identify prospective customers, off-takers, and business opportunities.</p> <p> Maintain accurate reports and records of budgets, expenses, and revenue associated with the commercial function.</p> <p> Act as the internal point of reference for other departments on commercial processes, contract terms, and pricing mechanisms.</p> <p> Identify, assess, and manage commercial risks (price, counterparty, contractual, logistics) and devise mitigation strategies.</p> <p> Support preparation of Board and Investment Committee materials relating to sales performance, pricing, and commercial strategy.</p> <p> Monitor concentrate/product pricing mechanisms, quotational periods, and provisional vs. final settlement processes with off-takers.</p> <p> </p> <p> </p> <p>Education: </p> <p> Bachelor's degree in Business Management, Marketing, Administration, Finance, or a related field.</p> <p>Certifications (Preferred): </p> <p>The following certifications are not mandatory but are viewed favorably and reflect the breadth of the role:</p> <p> Chartered Institute of Procurement &amp; Supply (CIPS) commercial and contract management.</p> <p> Certified Commercial Contracts Manager (CCCM) International Association for Contract &amp; Commercial Management (IACCM/WorldCC).</p> <p> Certified International Trade Professional (CITP) international trade and offtake structuring.</p> <p> Project Management Professional (PMP) for cross-functional project and delivery coordination.</p> <p> Chartered Financial Analyst (CFA) or CMA strengthens the financial-planning interface with the CFO.</p> <p> MBA or equivalent postgraduate qualification in business, finance, or strategy (advantageous, not required).</p> <p> Negotiation-specific certification (e.g., Program on Negotiation / Harvard PON, or equivalent) is a plus.</p> <p>Experience: </p> <p> Min 15 years of progressive experience in mining, metals, or oil &amp; gas, with at least 5 years in a senior executive commercial role.</p> <p> Strong acquaintance with business development, marketing, or trading functions within a commodities environment.</p> <p> Prior experience in a leadership or people-management role.</p> <p> Proven ability to work under pressure and operate independently as a senior commercial professional.</p> <p>Technical Skills: </p> <p> Commercial &amp; Financial Acumen: Comfort with pricing formulas, contracts, and negotiation of commercial terms.</p> <p> Offtake &amp; Trading: Execution of offtake agreements, free-float and spot volume negotiation, and settlement processes.</p> <p> Pricing Mechanisms: Monitoring concentrate/product pricing mechanisms, quotational periods, and provisional vs. final settlements.</p> <p> Risk Management: Identification, assessment, and mitigation of price, counterparty, contractual, and logistics risks.</p> <p> Market Analysis: Periodic market research and competitor analysis to identify business opportunities.</p> <p>Soft Skills: </p> <p> Strategic Leadership: Strong leadership skills combined with strategic, commercially-minded thinking.</p> <p> Relationship Building: Demonstrated skill in building and sustaining relationships with clients, suppliers, and customers, including cross-cultural and international counterparties.</p> <p> Communication: Excellent written and verbal communication skills in English; Arabic is an advantage.</p> <p> Resilience: Proven ability to work under pressure and operate independently as a senior commercial professional.</p> <p> </p> <p> </p>