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<p><h4>Position summary</h4> <p>Assist management in managing the end-to-end recruitment process, ensuring the timely attraction, selection, and hiring of qualified candidates to meet the organization's staffing needs. The role partners closely with hiring managers to develop effective recruitment strategies, oversee candidate sourcing, screening, interviewing, and onboarding coordination, while delivering an excellent candidate experience.</p> <p>The position also ensures compliance with company policies and employment regulations, maintains accurate recruitment records, and supports employer branding initiatives to build a strong talent pipeline. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.</p> <p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette.</p> <p>Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> At least 1 year of related work experience.</p> <p><strong>Supervisory experience:</strong> At least 1 year of supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.</p> <p>We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Position summary</h4> <p>Assist management in managing the end-to-end recruitment process, ensuring the timely attraction, selection, and hiring of qualified candidates to meet the organization's staffing needs. The role partners closely with hiring managers to develop effective recruitment strategies, oversee candidate sourcing, screening, interviewing, and onboarding coordination, while delivering an excellent candidate experience.</p> <p>The position also ensures compliance with company policies and employment regulations, maintains accurate recruitment records, and supports employer branding initiatives to build a strong talent pipeline. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.</p> <p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette.</p> <p>Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> At least 1 year of related work experience.</p> <p><strong>Supervisory experience:</strong> At least 1 year of supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.</p> <p>We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Assist management in managing the end-to-end recruitment process, ensuring the timely attraction, selection, and hiring of qualified candidates to meet the organization's staffing needs. The role partners closely with hiring managers to develop effective recruitment strategies, oversee candidate sourcing, screening, interviewing, and onboarding coordination, while delivering an excellent candidate experience. The position also ensures compliance with company policies and employment regulations, maintains accurate recruitment records, and supports employer branding initiatives to build a strong talent pipeline.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Overview of the role:</h4> <p>Ensuring overall customer satisfaction by providing excellent service experience with optimum operational cost.</p> <h4>What you will do:</h4> <p><strong>Description of accountability:</strong></p> <ul> <li>Manage AMC service to the customers.</li> <li>Provide timely periodic service to customers.</li> <li>Ensure assets are regularly maintained, reducing the risk of unexpected breakdowns or downtime.</li> <li>Coordinate with customers, technicians, and other team members to attend and resolve complaints within the prescribed timeframe.</li> <li>Update the progress of work to the customer and other relevant parties.</li> </ul> <p><strong>Business development:</strong></p> <ul> <li>Ensure 95% of customers are retained.</li> <li>Generate new AMC business.</li> <li>Generate revamp business.</li> </ul> <p><strong>Quality perspective:</strong></p> <ul> <li>Maintain service at the highest quality level with zero repetition.</li> <li>Raise and discuss recurring failures with OEM and line managers.</li> <li>Monitor the performance of team members and encourage them to improve and take bigger responsibilities by guiding or suggesting.</li> </ul> <p><strong>Others:</strong></p> <ul> <li>Spare parts planning and forecasting.</li> <li>Raise parts requests and ensure timely issuance to the team.</li> <li>Keep track of pending parts and review with the parts team for arrangement.</li> <li>Ensure returns of defective parts to the store within 3 days of repair.</li> <li>Keep track of returns and review weekly with the team.</li> <li>Escalate pending parts older than 7 days to superiors.</li> </ul> <h4>Required skills to be successful:</h4> <ul> <li>Customer-focused approach with quality orientation.</li> <li>Effective communication and coordination skills.</li> <li>Problem-solving and analytical ability.</li> <li>Ability to manage multiple priorities and meet deadlines.</li> </ul> <h4>What equips you for the role:</h4> <ul> <li>Diploma or graduation in mechanical engineering or relevant field.</li> <li>10-15 years of experience in commercial and industrial air-conditioning systems.</li> <li>Strong knowledge of commercial and industrial HVAC systems.</li> <li>Experience in installation, testing, commissioning, operation, maintenance, and troubleshooting of HVAC systems, including chillers, package units, AHUs, FAHUs, DX systems, VRF systems, and associated controls.</li> <li>Proficiency in written and spoken English.</li> <li>Good customer handling skills.</li> <li>Valid Oman driving license.</li> </ul> <h4>About Al-Futtaim Retail</h4> <p>Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa, and Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE, and Toys R Us in the Middle East, and the Inditex Group of Brands (Zara, Mango, Bershka, and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion and food options.</p> <p>Most recently, we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q. We aim to continue to be agile and adaptive to our markets with new launches and further development. To achieve this, we recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce, which includes over 100 nationalities across 12 countries. Join us today and make a difference.</p></p><p></p>

<p><h4>Overview of the role:</h4> <p>Ensuring overall customer satisfaction by providing excellent service experience with optimum operational cost.</p> <h4>What you will do:</h4> <p><strong>Description of accountability:</strong></p> <ul> <li>Manage AMC service to the customers.</li> <li>Provide timely periodic service to customers.</li> <li>Ensure assets are regularly maintained, reducing the risk of unexpected breakdowns or downtime.</li> <li>Coordinate with customers, technicians, and other team members to attend and resolve complaints within the prescribed timeframe.</li> <li>Update the progress of work to the customer and other relevant parties.</li> </ul> <p><strong>Business development:</strong></p> <ul> <li>Ensure 95% of customers are retained.</li> <li>Generate new AMC business.</li> <li>Generate revamp business.</li> </ul> <p><strong>Quality perspective:</strong></p> <ul> <li>Maintain service at the highest quality level with zero repetition.</li> <li>Raise and discuss recurring failures with OEM and line managers.</li> <li>Monitor the performance of team members and encourage them to improve and take bigger responsibilities by guiding or suggesting.</li> </ul> <p><strong>Others:</strong></p> <ul> <li>Spare parts planning and forecasting.</li> <li>Raise parts requests and ensure timely issuance to the team.</li> <li>Keep track of pending parts and review with the parts team for arrangement.</li> <li>Ensure returns of defective parts to the store within 3 days of repair.</li> <li>Keep track of returns and review weekly with the team.</li> <li>Escalate pending parts older than 7 days to superiors.</li> </ul> <h4>Required skills to be successful:</h4> <ul> <li>Customer-focused approach with quality orientation.</li> <li>Effective communication and coordination skills.</li> <li>Problem-solving and analytical ability.</li> <li>Ability to manage multiple priorities and meet deadlines.</li> </ul> <h4>What equips you for the role:</h4> <ul> <li>Diploma or graduation in mechanical engineering or relevant field.</li> <li>10-15 years of experience in commercial and industrial air-conditioning systems.</li> <li>Strong knowledge of commercial and industrial HVAC systems.</li> <li>Experience in installation, testing, commissioning, operation, maintenance, and troubleshooting of HVAC systems, including chillers, package units, AHUs, FAHUs, DX systems, VRF systems, and associated controls.</li> <li>Proficiency in written and spoken English.</li> <li>Good customer handling skills.</li> <li>Valid Oman driving license.</li> </ul> <h4>About Al-Futtaim Retail</h4> <p>Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa, and Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE, and Toys R Us in the Middle East, and the Inditex Group of Brands (Zara, Mango, Bershka, and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion and food options.</p> <p>Most recently, we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q. We aim to continue to be agile and adaptive to our markets with new launches and further development. To achieve this, we recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce, which includes over 100 nationalities across 12 countries. Join us today and make a difference.</p></p><p></p>

<p><h4>Position summary</h4> <p>Direct and assist stewards in order to make clean up more efficient. Ensure water temperature and chemical levels are appropriate for cleaning and documented. Assist with banquet plate-ups. Assist cooks and kitchen staff with various tasks as needed. Provide cooks with needed items. Support banquet and buffet by transporting and ensuring adequate stock. Return cleaned items to proper locations. Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations, pot-scrubbing station, and trash compactor.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards.</p> <p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> At least 2 years of related work experience.</p> <p><strong>Supervisory experience:</strong> At least 1 year of supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At Aloft, we aren’t your typical hotel—but we aren’t too cool for school either. We’re here to be our guests’ launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they’re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot.</p> <p>We’re looking for confident self-expressers who aren’t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Direct and assist Stewards in order to make clean up more efficient. Ensure water temperature, and chemical levels are appropriate for cleaning and documented. Assist with Banquet plate-ups. Assist cooks and kitchen staff with various tasks as needed. Provide cooks with needed items. Support banquet and buffet by transporting and ensuring adequate stock. Return cleaned items to proper locations. Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Aloft, we aren’t your typical hotel—but we aren’t too cool for school either. We’re here to be our guests’ launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they’re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We’re looking for confident self-expressers who aren’t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.</span> </div>

<p><h4>Overview of the role</h4> <p>To lead and manage service operations for consumer electronics and air conditioning products by ensuring timely service delivery, high quality standards, effective team performance, and compliance with company processes related to service, spare parts, stock, finance, reporting, and the achievement of revenue and collection targets as assigned from time to time.</p> <h4>What you will do</h4> <p><strong>Description of accountability:</strong></p> <h4>Service operations</h4> <ul> <li>Achievement of revenue and collection target related to assigned portfolio and profit centre.</li> <li>Ensure timely allocation and effective distribution of service calls among team members to maximize productivity and meet service level agreements (SLAs).</li> <li>Coordinate closely with customers, technicians, resellers, dealers, and internal teams to attend and resolve complaints within the prescribed turnaround time.</li> <li>Monitor job progress and proactively update customers and relevant stakeholders on status and expected closure.</li> <li>Ensure proper job closure and timely billing in SAP immediately upon completion of service calls.</li> <li>Maintain clear and professional communication through SAP, emails, and internal coordination.</li> </ul> <h4>Quality & performance management</h4> <ul> <li>Ensure all service jobs are completed with the highest quality standards, aiming for zero repeat complaints.</li> <li>Identify, raise and discuss epidemic or recurring failures with principles and line managers and support root cause analysis.</li> <li>Monitor individual technician performance and motivate team members to improve efficiency, skill levels, and accountability.</li> <li>Guide team members to take on higher responsibilities through coaching, mentoring, and on-the-job support.</li> <li>Recommend and coordinate technical and soft-skill training programs based on performance gaps.</li> <li>Obtain periodic feedback from customers and end users regarding work carried out and ensure corrective actions are implemented where required.</li> </ul> <h4>Spare parts management</h4> <ul> <li>Raise spare parts requests promptly and ensure timely issuance to technicians to avoid service delays.</li> <li>Track pending parts and regularly review status with the parts team for follow-up and availability.</li> <li>Ensure defective parts are returned to the store within three days of repair completion.</li> <li>Maintain weekly review of pending and returned parts with the team.</li> <li>Escalate spare parts pending beyond seven days to superiors for intervention.</li> </ul> <h4>Reporting & documentation</h4> <ul> <li>Review all pending service calls on a regular basis and take corrective action where required.</li> <li>Prepare and submit weekly service and performance reports to the line manager.</li> <li>Conduct weekly performance discussions with team members, share feedback and provide support to improve individual and overall team performance.</li> <li>Ensure accuracy and completeness of job cards, claim data, call reports and supporting documentation.</li> </ul> <h4>Technical report (TR) & warranty management</h4> <ul> <li>Ensure timely submission of TR-recommended job cards within seven days from job completion.</li> <li>Forward documents for scrap processing on a monthly basis.</li> <li>Regularly clear open orders, STOs and pending warranty-related transactions in SAP.</li> <li>Coordinate closely with warranty claims and technical teams to avoid delays or rejections.</li> </ul> <h4>Stock management</h4> <ul> <li>Conduct periodic stock counts to ensure accuracy and system alignment.</li> <li>Ensure proper stock upkeep, segregation and control in line with company policies.</li> <li>Identify and process slow-moving, second sale and scrap stock for timely clearance.</li> <li>Maintain accurate stock records in SAP and address discrepancies immediately.</li> </ul> <h4>Finance & commercial coordination</h4> <ul> <li>Ensure credit approvals are obtained for all non-cash jobs prior to service execution.</li> <li>Ensure timely preparation and submission of service estimates.</li> <li>Follow up on payments and collections from out-of-warranty customers.</li> <li>Escalate overdue payments to management.</li> <li>Coordinate with finance team using SAP reports and email communication to ensure financial compliance.</li> <li>Ensure timely preparation of debit notes for principal claims and follow up with principals for settlement.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Strong service operations and team management skills.</li> <li>Customer-focused approach with quality orientation.</li> <li>Good working knowledge of SAP and service management systems.</li> <li>Effective communication and coordination skills.</li> <li>Problem-solving and analytical ability.</li> <li>Ability to manage multiple priorities and meet deadlines.</li> </ul> <h4>What equips you for the role</h4> <ul> <li>Diploma or bachelor’s degree in electronics, electrical or related field.</li> <li>7 to 10 years of experience in after-sales service operations.</li> <li>Minimum 2 to 3 years in a supervisory or team leadership role.</li> <li>Experience in consumer electronics and/or air conditioning service operations.</li> </ul> <h4>About Al-Futtaim Retail</h4> <p>Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa and Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion and food options.</p> <p>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference.</p></p><p></p>

<p><h4>Overview of the role</h4> <p>To lead and manage service operations for consumer electronics and air conditioning products by ensuring timely service delivery, high quality standards, effective team performance, and compliance with company processes related to service, spare parts, stock, finance, reporting, and the achievement of revenue and collection targets as assigned from time to time.</p> <h4>What you will do</h4> <p><strong>Description of accountability:</strong></p> <h4>Service operations</h4> <ul> <li>Achievement of revenue and collection target related to assigned portfolio and profit centre.</li> <li>Ensure timely allocation and effective distribution of service calls among team members to maximize productivity and meet service level agreements (SLAs).</li> <li>Coordinate closely with customers, technicians, resellers, dealers, and internal teams to attend and resolve complaints within the prescribed turnaround time.</li> <li>Monitor job progress and proactively update customers and relevant stakeholders on status and expected closure.</li> <li>Ensure proper job closure and timely billing in SAP immediately upon completion of service calls.</li> <li>Maintain clear and professional communication through SAP, emails, and internal coordination.</li> </ul> <h4>Quality & performance management</h4> <ul> <li>Ensure all service jobs are completed with the highest quality standards, aiming for zero repeat complaints.</li> <li>Identify, raise and discuss epidemic or recurring failures with principles and line managers and support root cause analysis.</li> <li>Monitor individual technician performance and motivate team members to improve efficiency, skill levels, and accountability.</li> <li>Guide team members to take on higher responsibilities through coaching, mentoring, and on-the-job support.</li> <li>Recommend and coordinate technical and soft-skill training programs based on performance gaps.</li> <li>Obtain periodic feedback from customers and end users regarding work carried out and ensure corrective actions are implemented where required.</li> </ul> <h4>Spare parts management</h4> <ul> <li>Raise spare parts requests promptly and ensure timely issuance to technicians to avoid service delays.</li> <li>Track pending parts and regularly review status with the parts team for follow-up and availability.</li> <li>Ensure defective parts are returned to the store within three days of repair completion.</li> <li>Maintain weekly review of pending and returned parts with the team.</li> <li>Escalate spare parts pending beyond seven days to superiors for intervention.</li> </ul> <h4>Reporting & documentation</h4> <ul> <li>Review all pending service calls on a regular basis and take corrective action where required.</li> <li>Prepare and submit weekly service and performance reports to the line manager.</li> <li>Conduct weekly performance discussions with team members, share feedback and provide support to improve individual and overall team performance.</li> <li>Ensure accuracy and completeness of job cards, claim data, call reports and supporting documentation.</li> </ul> <h4>Technical report (TR) & warranty management</h4> <ul> <li>Ensure timely submission of TR-recommended job cards within seven days from job completion.</li> <li>Forward documents for scrap processing on a monthly basis.</li> <li>Regularly clear open orders, STOs and pending warranty-related transactions in SAP.</li> <li>Coordinate closely with warranty claims and technical teams to avoid delays or rejections.</li> </ul> <h4>Stock management</h4> <ul> <li>Conduct periodic stock counts to ensure accuracy and system alignment.</li> <li>Ensure proper stock upkeep, segregation and control in line with company policies.</li> <li>Identify and process slow-moving, second sale and scrap stock for timely clearance.</li> <li>Maintain accurate stock records in SAP and address discrepancies immediately.</li> </ul> <h4>Finance & commercial coordination</h4> <ul> <li>Ensure credit approvals are obtained for all non-cash jobs prior to service execution.</li> <li>Ensure timely preparation and submission of service estimates.</li> <li>Follow up on payments and collections from out-of-warranty customers.</li> <li>Escalate overdue payments to management.</li> <li>Coordinate with finance team using SAP reports and email communication to ensure financial compliance.</li> <li>Ensure timely preparation of debit notes for principal claims and follow up with principals for settlement.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Strong service operations and team management skills.</li> <li>Customer-focused approach with quality orientation.</li> <li>Good working knowledge of SAP and service management systems.</li> <li>Effective communication and coordination skills.</li> <li>Problem-solving and analytical ability.</li> <li>Ability to manage multiple priorities and meet deadlines.</li> </ul> <h4>What equips you for the role</h4> <ul> <li>Diploma or bachelor’s degree in electronics, electrical or related field.</li> <li>7 to 10 years of experience in after-sales service operations.</li> <li>Minimum 2 to 3 years in a supervisory or team leadership role.</li> <li>Experience in consumer electronics and/or air conditioning service operations.</li> </ul> <h4>About Al-Futtaim Retail</h4> <p>Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa and Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion and food options.</p> <p>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><ul><li>Monitor and report on Fleet Partner Rider activity within allocated zones, flagging suspicious behaviour and potential fraud cases to the Supervisor for escalation.</li><li>Support the day-to-day operational compliance of Fleet Partner Riders, ensuring adherence to platform policies and standard operating procedures.</li><li>Assist in the execution of anti-fraud controls during live operations, identifying anomalies and escalating findings in a timely manner.</li><li>Conduct regular on-ground site visit audits and spot checks across allocated zones to verify Fleet Partner Rider behaviour and operational compliance.</li><li>Act as a point of contact for Fleet Partner Riders on compliance-related queries, ensuring clear and consistent communication of policies and expectations.</li><li>Support the end-to-end process for Fleet Partner Rider-level cancellation fraud, contributing to data gathering, documentation, and follow-up actions.</li><li>Maintain accurate and up-to-date records of compliance incidents, fraud cases, and audit findings, ensuring proper documentation at all times.</li><li>Provide regular updates to the Supervisor on operational compliance status, open cases, and any emerging patterns observed on the ground.</li><li>Collaborate with internal teams as directed, supporting cross-functional initiatives related to fraud</li><li>and operational compliance.</li><li>Adhere to and support the continuous improvement of fraud detection and operational compliance</li><li>SOPs, flagging recommendations to the Supervisor.</li><li>Assist in the execution of special compliance and fraud-related projects, meeting agreed timelines and quality standards.</li><li>Support wider operations and team requirements as directed by the Supervisor or line management.</li></ul><br>Qualifications<br><ul><li>Bachelor's Degree</li><li>2-3 years of experience in food/grocery tech industry is highly preferred.</li><li>Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc.</li><li>Strong communication skills, both written and verbal. English and Arabic is a must. Urdu is a plus.</li><li>Influencer and a negotiation with good public speaking and presentation skills.</li><li>&nbsp;People management skills: Experience of managing bigger group of people.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><ul><li>Monitor and report on Fleet Partner Rider activity within allocated zones, flagging suspicious behaviour and potential fraud cases to the Supervisor for escalation.</li><li>Support the day-to-day operational compliance of Fleet Partner Riders, ensuring adherence to platform policies and standard operating procedures.</li><li>Assist in the execution of anti-fraud controls during live operations, identifying anomalies and escalating findings in a timely manner.</li><li>Conduct regular on-ground site visit audits and spot checks across allocated zones to verify Fleet Partner Rider behaviour and operational compliance.</li><li>Act as a point of contact for Fleet Partner Riders on compliance-related queries, ensuring clear and consistent communication of policies and expectations.</li><li>Support the end-to-end process for Fleet Partner Rider-level cancellation fraud, contributing to data gathering, documentation, and follow-up actions.</li><li>Maintain accurate and up-to-date records of compliance incidents, fraud cases, and audit findings, ensuring proper documentation at all times.</li><li>Provide regular updates to the Supervisor on operational compliance status, open cases, and any emerging patterns observed on the ground.</li><li>Collaborate with internal teams as directed, supporting cross-functional initiatives related to fraud</li><li>and operational compliance.</li><li>Adhere to and support the continuous improvement of fraud detection and operational compliance</li><li>SOPs, flagging recommendations to the Supervisor.</li><li>Assist in the execution of special compliance and fraud-related projects, meeting agreed timelines and quality standards.</li><li>Support wider operations and team requirements as directed by the Supervisor or line management.</li></ul><br>What you need to be successful<br><ul><li>Bachelor's Degree</li><li>2-3 years of experience in food/grocery tech industry is highly preferred.</li><li>Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc.</li><li>Strong communication skills, both written and verbal. English and Arabic is a must. Urdu is a plus.</li><li>Influencer and a negotiation with good public speaking and presentation skills.</li><li>&nbsp;People management skills: Experience of managing bigger group of people.</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Specializations: Power Systems /Power Electronics/ Renewable Integration</p><p>Minimum Requirement PhD in the field of specialization (Master s degree &amp; Bachelor's degree should be in the same field of general specialization) from a recognized university.</p><p>3-5 years teaching /research experience in a recognized University or a postgraduate Institution or professional experience in the relevant field.</p><p>A strong record of independent and collaborative research and scholarly activity, demonstrated through publications, presentations, grant activity, or other evidence.</p><p>Has a strong and broad experience in curriculum development, accreditation process, institutional partnership/linkages, academic advising, strategic and operational planning, quality management and organization of conferences, seminars, workshops and exhibitions</p><p>Has a potential to establish an active research program involving undergraduate and Master's-level students,</p><p>Maintain a dynamic extramurally funded research program in an area of the candidate s expertise.</p><p>Has a strong competence in power systems simulation and analysis tools; MATLAB/Simulink and Dig SILENT Power Factory, (High competence in one or more of the following; PSSRE, PSCAD/EMT-TYPE TOOLS, ETAP, HOMER PRO, PV*SOL/PVSYST, WINDPRO/WASP, RTSA/OPAL-RT).</p><p>Strong Communication Skills in English (Arabic is an advantage).</p><p>To pass the personal interview according to the University criteria.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>PhD in the field of specialization (Master s degree &amp; Bachelor's degree should be in the same field of general specialization) from a recognized university.</p><p>3-5 years teaching /research experience in a recognized University or a postgraduate Institution or professional experience in the relevant field.</p><p>A strong record of independent and collaborative research and scholarly activity, demonstrated through publications, presentations, grant activity, or other evidence.</p><p>Has a strong and broad experience in curriculum development, accreditation process, institutional partnership/linkages, academic advising, strategic and operational planning, quality management and organization of conferences, seminars, workshops and exhibitions</p><p>Has a potential to establish an active research program involving undergraduate and Master's-level students,</p><p>Maintain a dynamic extramurally funded research program in an area of the candidate s expertise.</p><p>Has a strong competence in power systems simulation and analysis tools; MATLAB/Simulink and Dig SILENT Power Factory, (High competence in one or more of the following; PSSRE, PSCAD/EMT-TYPE TOOLS, ETAP, HOMER PRO, PV*SOL/PVSYST, WINDPRO/WASP, RTSA/OPAL-RT).</p><p>Strong Communication Skills in English (Arabic is an advantage).</p><p>To pass the personal interview according to the University criteria.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Skills</strong> Candidate who has led large, complex business transformation programs from strategy through to execution, not IT or digital change, but genuine enterprise-wide transformation spanning people, process, structure and culture. The candidate should be a credible, senior voice in the room, capable of influencing at the highest levels while maintaining hands-on accountability for delivery. Proven track record of delivering enterprise-wide transformation programs spanning operating model change, organisational redesign and performance improvement Deep understanding of the structural and operational dynamics of diversified conglomerates, including navigating matrix environments, multiple P&amp;Ls and competing stakeholder agendas Strong commercial acumen with the ability to connect transformation activity to tangible business outcomes and financial value</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Educational Qualifications Bachelors degree in the field of engineering; Masters in Business Management or Administration Professional Certifications CCMP (Certified Change Management Professional) Preferred Lean Six Sigma PMP (Project Management Professional)</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION DESCRIPTION: Position Title: Sr. Instrument Technician Reports to: Instrument Supervisor Department: Maintenance and Operation Department Location: Duqm/Ras Markaz</p><p>JOB PURPOSE: Take job order for maintenance services and overhauls of all Instrumentation &amp; Control equipment and related systems like Compressors, pumps, generators, tanks system and any rotating or static equipment located in the Terminal. In addition, to ensure maintenance activities are carried out as planned within preset time, high quality and as per HSE standards in order to maintain high reliability &amp; availability of Instrument equipment.</p><p>The position will act in accordance with OTTCO s Mission, Vision, Values &amp; Strategies, as well as, policies,</p><p>guidelines and international standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><p>REPORTING STRUCTURE: Number of Staff Supervised Direct Reports: 0 Total: 0</p><p>KEY RESPONSIBILITIES:</p><p>Perform all Instrumentation activities role in Tank Terminal Industry &amp; Duqm Petrochemical Terminal.</p><p>Prepare and signatory for Permit to Work activities within area of responsibility as licensed and advised by Supervisor and perform operations and maintenance activities in accordance with established company Quality Systems and manufacturers' practices and procedures.</p><p>Ensure the availability of instrumentation, analyzers, control systems, and communication systems in the area, including the best work practices in maintenance.</p><p>Install, maintain, repair, overhaul, calibrate, and test various industrial instruments such as control valves, transmitters, DCS, Fire and Gas Systems, ESD systems, and pressure controls.</p><p>Preform and control all work related to instrument maintenance and calibration and analyze periodic maintenance reports to improve section efficiency.</p><p>Maintain all instrumentation drawings in as-built condition and ensure any modifications are reflected accurately.</p><p>Update, maintain detailed records of maintenance, calibration, and repair activities. Document any modifications made to systems and update technical manuals and drawings as necessary.</p><p>Report any failures of safety-critical elements as per OTTCO standards and oversee the instrumentation side in all assigned locations.</p><p>Maintain a high level of safety awareness and standards in all daily duties and tasks and guide the subordinate staff on safe working practices.</p><p>Report daily activity status and work progress to the Instrument Supervisor and assist in planning, coordinating, and controlling instrumentation work activities.</p><p>Continuously review Instrumentation and Control equipment to identify improvements in operability, reliability, safety, and integrity, and provide written feedback to the Instrument Supervisor.</p><p>Maintain close communication with the Instrument Supervisor prior to work execution and support them by providing leadership, mentoring, and training to Instrument Technicians.</p><p>Coordinate and supervise the work of Instrument Technicians and any sub-contractors personnel working on the terminal facilities associated with the Instrument &amp; Control facilities.</p><p>Promptly respond to callouts for any system or equipment failures, ensuring timely resolution of issues to minimize downtime and maintain operational efficiency.</p><p>Implement the Preventive Maintenance (PM) plan, manage work backlogs and maintain the maintenance KPI.</p><p>Ensure that instrumentation maintenance history and reports are updated in SAP (CMMS), maintenance digitalization and critical issues and repetitive failures by implementing Root Cause Analysis (RCA) recommendations.</p><p>Provide technical support during plant shutdowns</p><p>Participate in instrumentation-related projects, including upgrades, retrofits, and new installations.</p><p>Train and mentor junior technicians, providing guidance and support to help them develop their skills and knowledge.</p><p>Interface with other maintenance/service department staff to coordinate breakdown or routine maintenance work on facilities and plants.</p><p>Full utilization of the use of SAP software to manage the day-to-day planning and scheduling of maintenance activities, ensuring quality control of the work is done and accomplished successfully.</p><p>Effective utilization of service laptops and field-related software, including PLC, TGS, and other instrumentation and control systems, to support day-to-day maintenance activities, diagnostics, troubleshooting, and system monitoring, ensuring work quality, system integrity, and successful task completion.</p><p>Manage spare parts inventory and ensure the availability for overhauls and emergency maintenance critical spares, follow up on spare status to support timely and high-quality work execution, and inspect newly purchased materials and spares upon receipt to ensure compliance with required specifications.</p><p>Ensure all required critical &amp; normal consumables are identified, ordered and stocked at stores.</p><p>Maintain tools and equipment s to be fully operational and in good working order.</p><p>Demonstrate familiarity with QHSE policies, objectives, procedures, and related record-keeping requirements.</p><p>Maintain awareness of emergency preparedness and response measures, as well as the implications of non-conformance with the Integrated Management System requirements, including failure to meet organizational compliance obligations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Qualifications for this position is Diploma in Instrumentation and Control Engineering or equivalent.</p><p>Excellent knowledge of written, read, and spoken English (required) | Arabic - Native (desirable)</p><p>5+ years of experience in Instrumentation and Control Maintenance activities preferably at Oil and Gas Industry</p><p>Background in Instrumentation maintenance best practices.</p><p>requirements, Oil/Gas process &amp; systems procedures and practices</p><p>A good knowledge of relevant operations, HSE requirements, Oil/Gas process &amp; systems procedures and practices.</p><p>Ability to perform as a team player.</p><p>Self-motivated and dependable, demonstrating strong initiative.</p><p>Ability to perform as a team player.</p><p>Ability to deal with change and demonstrate flexibility as required</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> </p> <p><b>Job Description</b></p> <p>Service Delivery Manager - Oilfield Chemicals</p> <p> </p> <p>Do you like working in collaborative teams and solving critical issues?</p> <p> </p> <p>Do you enjoy being part of a successful team?</p> <p> </p> <p> </p> <p> </p> <p>Join our team</p> <p> </p> <p>Our Oilfield &amp; Industrial Chemicals (OIC) business provides technologies to monitor and control our customers energy extraction assets. Our team provides technical expertise to meet client expectations. We provide customers with the peace of mind needed to reliably and efficiently improve their operations.</p> <p> </p> <p>Partner with the best</p> <p> </p> <p> </p> <p> </p> <p>As a Service Delivery Manager Oilfield Chemicals, you will be responsible for:</p> <p> </p> <p>Ensure all activities are carried out according to our non-negotiables and our cultural pillars</p> <p>Constructing business plans incorporating essential market drivers and all obtainable analytics.</p> <p>Oversee the budget and P/L for the area of responsibility</p> <p>Collaborate with sales/comms teams as well as direct interaction with customers for assigned area to understand the activity forecast (volume and complexity)</p> <p>Ensure flawless execution and on-time delivery by assigning appropriate resources in line with volume and complexity of forecasted activity and ensuring Quality plans are in line with our job cycle process</p> <p>Ensure that the team fully understand the contracts/quote for their assigned job portfolio to ensure we harvest our contracts and collect what we are owed</p> <p>Leadership to Develop team in line with competency and training programs for their respective positions as well as future career plans</p> <p>Leading and driving continuous cost-efficiency alternatives while maintaining excellence in service delivery, Preparation and handling required resources for growth including equipment.</p> <p>Fuel your passion</p> <p> </p> <p><b>To be successful in this role you will:</b></p> <p> </p> <p>Have a Bachelor's degree of Engineering.</p> <p>Have at least 10 years of experience of a technical background in Oilfield Chemicals.</p> <p>Have at least 5 years of experience in a leadership role and multi-country management</p> <p>Have excellent interpersonal and leadership skills.</p> <p>Have an excellent operational background.</p></div></section>

<p><h4>Starting date:</h4> <p>ASAP</p> <h4>Duration:</h4> <p>10 months onshore at the yard in Sohar, Oman, followed by 3–6 months offshore in Qatar</p> <h4>Principal responsibilities</h4> <p>To ensure safety of commissioning activities, with good coordination with other parties involved, and in respect with company regulations.<br> To manage and supervise pre-commissioning and commissioning activities in a safe and professional manner performed by a team of supervisors and technicians and ensure a smooth transfer of the facilities to the company operations team in compliance with the company standards within the priorities defined.<br> To be the technical referent for all matters related to his trade and provide solutions to technical issues.</p> <h4>HSE</h4> <p>Demonstrate HSE leadership by promoting HSE and quality policy and procedures to all personnel within the work environment in line with company HSE rules.<br> Conduct all activities in a safe and efficient manner in accordance with company policies, standards, and procedures.<br> Ensure implementation within commissioning team of project standing instructions related to LOTO and authorizations by relevant authority.<br> Ensure that all accident, incident, and near miss are reported in a factual and professional way and that evidence is available for further investigations.<br> Ensure all PTW/JSA requirements are met for any activity and prepare as required.<br> Participate in the client safety performance program and training.</p> <h4>Technical requirements</h4> <h4>Commissioning preparation:</h4> <p>Manage preparation of commissioning according to the responsibility matrix in respect with company methodology (OPERCOM) and all applicable company specifications - task identification, procedures, requirements for tools, vendors, equipment, manpower and ensure that these resources will be mobilized in time.<br> Ensure interface with the project team to integrate the commissioning schedule to the overall project schedule.<br> Ensure the preparation of system limit drawings.<br> Ensure the preparation of commissioning test procedures for approval and identify resource requirements for its performance.<br> Populate or supervise as required the completion database (ICAPS) in his trade.<br> Approve, follow, record and test all software modifications with the approval from the company.</p> <h4>Commissioning execution:</h4> <p>Ensure interfaces and requirements between commissioning team and contractor construction team in his trade.<br> Lead the sub-system completion walkdowns for his trade.<br> Lead and coordinate pre-commissioning and commissioning activities in his trade (loop testing, control panels energization and testing, functional tests, troubleshooting and support to other disciplines, assistance to start-up and operations teams, etc.).<br> Participate in and validate the site acceptance tests for his trade.<br> Supervise the vendor(s) activities related to his trade.<br> Consolidate the commissioning red-line marked-up drawings for his trade.<br> Produce, witness and track punch list items.</p> <h4>Reporting:</h4> <p>Ensure all documentation is filed and updated in the completion dossiers for his trade.<br> Report daily activities and progress in his trade to client’s representative.<br> Prepare technical reports and presentations as required.</p> <h4>Experience / qualifications</h4> <ul> <li>15+ years of experience onshore and/or offshore commissioning within the oil and gas industry.</li> <li>Experience with oil treatment and storage facilities.</li> <li>Very strong knowledge in his trade systems (LV, HV, power generator, transformers, switchboards, earthing, UPS and batteries, PMS/ECS, etc.) and technical documentation (PFD, P&ID, single line diagrams, etc.).</li> <li>Demonstrate a high level of awareness of safe working practices associated with the design, construction, pre-commissioning, commissioning, installation and start-up of oil and gas facilities in his trade.</li> <li>Demonstrate HSE leadership and proactive approach.</li> <li>Sound knowledge of various completions management systems.</li> <li>Ability to troubleshoot and to resolve issues in a timely and professional manner.</li> <li>Ability to develop cooperative working relationships and to promote teamwork.</li> <li>Ability to effectively communicate with relevant stakeholders relating to the project, including contractors and other project entities.</li> <li>Excellent communication and written skills (in English) and ability to work with different disciplines and cultures.</li> </ul></p><p></p>

<p><h4>Starting date:</h4> <p>ASAP</p> <h4>Duration:</h4> <p>10 months onshore at the yard in Sohar, Oman, followed by 3–6 months offshore in Qatar</p> <h4>Principal responsibilities</h4> <p>To ensure safety of commissioning activities, with good coordination with other parties involved, and in respect with company regulations.<br> To manage and supervise pre-commissioning and commissioning activities in a safe and professional manner performed by a team of supervisors and technicians and ensure a smooth transfer of the facilities to the company operations team in compliance with the company standards within the priorities defined.<br> To be the technical referent for all matters related to his trade and provide solutions to technical issues.</p> <h4>HSE</h4> <p>Demonstrate HSE leadership by promoting HSE and quality policy and procedures to all personnel within the work environment in line with company HSE rules.<br> Conduct all activities in a safe and efficient manner in accordance with company policies, standards, and procedures.<br> Ensure implementation within commissioning team of project standing instructions related to LOTO and authorizations by relevant authority.<br> Ensure that all accident, incident, and near miss are reported in a factual and professional way and that evidence is available for further investigations.<br> Ensure all PTW/JSA requirements are met for any activity and prepare as required.<br> Participate in the client safety performance program and training.</p> <h4>Technical requirements</h4> <h4>Commissioning preparation:</h4> <p>Manage preparation of commissioning according to the responsibility matrix in respect with company methodology (OPERCOM) and all applicable company specifications - task identification, procedures, requirements for tools, vendors, equipment, manpower and ensure that these resources will be mobilized in time.<br> Ensure interface with the project team to integrate the commissioning schedule to the overall project schedule.<br> Ensure the preparation of system limit drawings.<br> Ensure the preparation of commissioning test procedures for approval and identify resource requirements for its performance.<br> Populate or supervise as required the completion database (ICAPS) in his trade.<br> Approve, follow, record and test all software modifications with the approval from the company.</p> <h4>Commissioning execution:</h4> <p>Ensure interfaces and requirements between commissioning team and contractor construction team in his trade.<br> Lead the sub-system completion walkdowns for his trade.<br> Lead and coordinate pre-commissioning and commissioning activities in his trade (loop testing, control panels energization and testing, functional tests, troubleshooting and support to other disciplines, assistance to start-up and operations teams, etc.).<br> Participate in and validate the site acceptance tests for his trade.<br> Supervise the vendor(s) activities related to his trade.<br> Consolidate the commissioning red-line marked-up drawings for his trade.<br> Produce, witness and track punch list items.</p> <h4>Reporting:</h4> <p>Ensure all documentation is filed and updated in the completion dossiers for his trade.<br> Report daily activities and progress in his trade to client’s representative.<br> Prepare technical reports and presentations as required.</p> <h4>Experience / qualifications</h4> <ul> <li>15+ years of experience onshore and/or offshore commissioning within the oil and gas industry.</li> <li>Experience with oil treatment and storage facilities.</li> <li>Very strong knowledge in his trade systems (LV, HV, power generator, transformers, switchboards, earthing, UPS and batteries, PMS/ECS, etc.) and technical documentation (PFD, P&ID, single line diagrams, etc.).</li> <li>Demonstrate a high level of awareness of safe working practices associated with the design, construction, pre-commissioning, commissioning, installation and start-up of oil and gas facilities in his trade.</li> <li>Demonstrate HSE leadership and proactive approach.</li> <li>Sound knowledge of various completions management systems.</li> <li>Ability to troubleshoot and to resolve issues in a timely and professional manner.</li> <li>Ability to develop cooperative working relationships and to promote teamwork.</li> <li>Ability to effectively communicate with relevant stakeholders relating to the project, including contractors and other project entities.</li> <li>Excellent communication and written skills (in English) and ability to work with different disciplines and cultures.</li> </ul></p><p></p>

<p><h4>About the role</h4> <p>We’re hiring a highly organized and communication-focused appointment setter to generate qualified meetings and support sales pipeline growth for a fast-growing business.</p> <p>This role is focused on:</p> <ul> <li>Outbound outreach</li> <li>Lead qualification</li> <li>Appointment scheduling</li> <li>CRM management</li> <li>Sales coordination</li> </ul> <p>You’ll engage prospects through:</p> <ul> <li>Phone calls</li> <li>Email outreach</li> <li>LinkedIn messaging</li> </ul> <p>and schedule qualified meetings for the sales team.</p> <p>If you’re confident communicating with prospects, managing schedules, and keeping pipelines organized — this role is a strong fit.</p> <h4>What you’ll own</h4> <p><strong>Lead engagement & outreach</strong></p> <p>Reach out to prospects through:</p> <ul> <li>Phone calls</li> <li>Email</li> <li>LinkedIn</li> </ul> <p>Qualify leads based on:</p> <ul> <li>Role</li> <li>Company type</li> <li>Industry fit</li> <li>Business need</li> </ul> <p>Confirm interest before scheduling meetings.</p> <p>Support outbound lead generation and pipeline activity.</p> <p><strong>Appointment setting & scheduling</strong></p> <p>Schedule meetings using:</p> <ul> <li>Calendly</li> <li>HubSpot Meetings</li> <li>Google Calendar</li> <li>Outlook</li> </ul> <p>Manage scheduling across multiple time zones.</p> <p>Send:</p> <ul> <li>Confirmations</li> <li>Reminders</li> <li>Reschedules</li> <li>Follow-ups</li> </ul> <p>Ensure clean calendar coordination and booking accuracy.</p> <p><strong>CRM & pipeline management</strong></p> <p>Maintain accurate CRM records in:</p> <ul> <li>Salesforce</li> <li>HubSpot</li> <li>Zoho CRM</li> </ul> <p>Log:</p> <ul> <li>Outreach activity</li> <li>Appointment updates</li> <li>Notes</li> <li>Follow-up status</li> </ul> <p>Keep pipeline records clean and organized.</p> <p><strong>Sales team coordination</strong></p> <p>Work closely with:</p> <ul> <li>SDRs</li> <li>BDRs</li> <li>Account executives</li> </ul> <p>Provide clean handoff notes and prospect context.</p> <p>Align on:</p> <ul> <li>Target accounts</li> <li>Lead quality</li> <li>Outreach feedback</li> </ul> <p>Help improve outreach messaging and appointment quality.</p> <p><strong>Performance tracking</strong></p> <p>Track:</p> <ul> <li>Calls made</li> <li>Emails sent</li> <li>Appointments booked</li> <li>Show rates</li> </ul> <p>Identify gaps in conversion or attendance rates.</p> <p>Support improvements in scheduling and outreach performance.</p> <h4>Requirements</h4> <p><strong>Must-have</strong></p> <ul> <li>1–2 years of experience in:</li> <ul> <li>Appointment setting</li> <li>Sales support</li> <li>Inside sales</li> <li>Customer-facing roles</li> <li>Lead generation</li> </ul> <li>Familiarity with:</li> <ul> <li>Salesforce</li> <li>HubSpot</li> <li>Zoho CRM</li> <li>Calendly</li> <li>Google Calendar</li> <li>Outlook</li> </ul> <li>Strong written and verbal English communication skills</li> <li>Ability to manage multiple calendars and time zones</li> <li>Highly organized with strong attention to detail</li> <li>Comfortable working U.S. business hours</li> </ul> <p><strong>Nice to have</strong></p> <ul> <li>Experience supporting SDR/BDR teams</li> <li>Familiarity with:</li> <ul> <li>Outreach</li> <li>SalesLoft</li> <li>Apollo</li> </ul> <li>Experience in:</li> <ul> <li>SaaS</li> <li>B2B services</li> <li>Marketing agencies</li> </ul> <li>Knowledge of sales methodologies such as:</li> <ul> <li>BANT</li> <li>SPIN</li> <li>Challenger</li> </ul> </ul> <h4>What makes you a strong fit</h4> <ul> <li>You are confident communicating with prospects</li> <li>You stay organized managing multiple schedules</li> <li>You follow up consistently and professionally</li> <li>You are proactive and detail-oriented</li> <li>You enjoy helping sales teams stay efficient</li> <li>You thrive in fast-paced, performance-driven environments</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Reach out to prospects through calls, email, and LinkedIn</li> <li>Qualify leads and schedule meetings</li> <li>Manage calendars and appointment logistics</li> <li>Update CRM records and pipeline activity</li> <li>Coordinate with sales reps on handoffs and follow-ups</li> <li>Track booking metrics and optimize scheduling workflows</li> </ul> <p>In short:</p> <p>You help keep the sales pipeline full by engaging prospects, qualifying interest, and booking high-quality meetings efficiently.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>Daily outreach activity completed</li> <li>Qualified appointments booked</li> <li>Meeting show rates (70–80%+)</li> <li>CRM accuracy and organization</li> <li>Speed of follow-up and scheduling responsiveness</li> <li>Positive feedback from sales teams on handoff quality</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Direct impact on pipeline growth and revenue generation</li> <li>Opportunity to grow into SDR, BDR, or account executive roles</li> <li>Exposure to modern sales tools and outbound workflows</li> <li>Fully remote role with measurable performance metrics</li> <li>Fast-paced sales environment with growth opportunities</li> <li>Competitive compensation and performance incentives</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Recruiter interview</li> <li>Scheduling / outreach exercise</li> <li>Client interview</li> <li>Offer and onboarding</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Enjoy speaking with prospects</li> <li>Are highly organized with scheduling and follow-ups</li> <li>Can manage outreach and appointment coordination efficiently</li> <li>Thrive in fast-paced sales environments</li> </ul> <p>This role is a strong fit for professionals who enjoy lead engagement, appointment setting, and sales pipeline support.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Customer Engagement Coordinator is responsible for acting as the customer point-of-contact for Product Line operations, providing superior levels of support throughout the service delivery process, driving contract revenue, profitability and receivable management. The Customer Engagement Coordinator establishes and maintains a professional relationship with the customer, and maximizes knowledge of the customer to enhance value of contract for both SLB and the Customer. They ensure the services delivered to the customer comply with contractual agreements and meet customer objectives and performance metrics. This person drives the adoption of effective technological solutions to the customer needs and challenges The Customer Engagement Coordinator coordinates the communication channels and activities between the customer and the service delivery team, and is responsible for the COSD (i.e. resource consumption.) Capture/update customer activity for service delivery visibility in the business systems. Capture and communicate internally significant customer intelligence. Capture and confirm job-specific requirements. As a member of the Account Team, identify and capture both PL &amp; cross-PL sales leads outside existing contract terms, and contribute to the Account Plan. Compile and review cost estimates for consolidation with the technical proposal. Assess job risks during analysis of customer job requirements. Participate in brief and debrief sessions with the PSD team as required to ensure that customer objectives are clearly understood. Communicate recommendations and actions to the customer to mitigate unplanned events. Ensure that job deliverables are accurate and delivered on time. Facilitate customer reviews of SQ events as required. Coordinate and conduct regular service quality meetings with the customer. Evaluate customer feedback via customer satisfaction reports and performance reviews. Review the quality and completeness of field tickets. Proactively identify and resolve invoice disputes regarding product and service delivery issues.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Engineering or Geoscience.</li><li>Strong technical competency in Drilling Fluids and Cementing Services.</li><li>Minimum of 5 years of experience in similar roles.</li></ul><p></p></section>