وظائف افراد امن في سلطنة عمان

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Our customer is hiring for the following role: <p>10+ years of experience, key requirements are; Experience supervising/training staff, conducting patrols, responding to security incidents/emergencies, incident reporting, identifying HSE risks/damages, reporting suspicious activity, lost-property procedures and parking enforcement. Community/security/FM background preferred.</p><br><br><br> <br><br> </div>

<p>This is a predominantly teaching-focused position to manage and support delivery of undergraduate, postgraduate, foundation, and executive programs. Applicants should demonstrate excellence in teaching and research. Preference will be given to candidates with administrative experience. The successful candidate is expected to:</p><p> - Teach Modules: Deliver Modules at both undergraduate and postgraduate levels in Cybersecurity and Cyber Forensics. The normal teaching load is 3-4 modules per semester (2 semesters per academic year).</p><p> - Supervise Projects: Oversee undergraduate and postgraduate projects and dissertations, ensuring students receive guidance on their research methodologies and outcomes.</p><p> - Engagement in Research: Actively participate in scholarly research activities that lead to publications in peer reviewed, indexed, and ranked international journals and Conference within the field of Cybersecurity and Digital Forensics that contributes to the University research output and enhances its academic reputation.</p><p> - Collaborate for Grants: Initiate and develop research collaborations, write National and International research grant applications which enhance the university funding and research capabilities.</p><p> - Curriculum Development: Contribute significantly to design and development of new academic programs and curriculum.</p><p> - Community Engagement: Actively participate in service activities within the university and across professional and local communities for promoting the significance of Cybersecurity and Digital Forensics.</p><p>Key Responsibilities</p><p>Deliver a high-quality teaching experience in foundation, undergraduate (laboratory), postgraduate, and executive programs. Ensure all necessary content and material is in place for the degree programs in time. Construct and plan student assignments, module delivery, and assessment, ensuring coherence and relevance. Liaise with the faculty Dean on all student matters &amp; timetable planning and managing module timetables, content &amp; resource areas, liaising with academic &amp; technical staff as appropriate. Initiate high-quality learning and teaching/training activities that reflect the needs and contemporary currency of the subject and to foster a group dynamic and peer learning. Engage with students and demonstrators during laboratory sessions to ensure a high level of understanding is achieved by the students. Ensure all learning experiences comply with the expectations of all related standards of the Oman Academic Accreditation Authority (OAAA). Monitor the student voice through meetings, surveys and reviews and liaise with the Faculty Dean in relation to findings, initiating solutions to any student dissatisfaction or other issues. Formulate and coordinate the Final Year Projects and Theses to ensure a consistent and rigorous process, including liaising with industry where necessary. Attend Open Days, external events and interviews as required by the Faculty Dean to support recruitment activities. Maintain flexible working patterns which include some evening and weekend work in support of Programme/Faculty/University business. Actively engage with businesses/professional bodies/schools and colleges/communities/enterprises, etc., organize student outreach and invite industry speakers to enhance the student experience and facilitate industrial placement of students, as appropriate. Organize, prepare and participate in university meetings and events including Boards of Examiners, Programme Reviews, Planning and Monitoring committees, Student/Staff Liaison, and faculty and university committees and policy developments. Work with the Faculty Dean and other University representatives to ensure student attainment, success and progression by monitoring student attendance and performance, and obtaining student feedback. Any other duties as deemed necessary by the Line Manager.</p><p>Applicants are required to submit a current CV and a cover letter outlining their suitability for the position. The cover letter should clearly highlight their academic qualifications, teaching and research experience in a higher education environment, areas of teaching interest and expertise, and their motivation for applying to Muscat University.</p><p>Educational Qualification:</p><p>Educational Qualifications:</p><p>A PhD in Cybersecurity, Computer Science, Information Systems, or a related area from an internationally recognized university.</p><p>Certifications:</p><p>Professional certifications such as those from SANS (e.g., GIAC Certified Incident Handler, GIAC Penetration Tester); CISSP, CEH, CISM, etc are preferred, demonstrating a commitment to ongoing professional development.</p><p>Experience &amp; Requirements:</p><p>The Department invites applications from qualified candidates for full-time faculty positions in the Cybersecurity and Cyber Forensics program. The position requires:</p><p>Educational Qualifications:</p><p>A PhD in Cybersecurity, Computer Science, Information Systems, or a or a closely related field from an internationally recognized university.</p><p>Specialization Areas:</p><p>Expertise in one or more of the following areas is required: cybersecurity fundamentals, network and system security, ethical hacking, penetration testing, digital forensics, malware analysis, incident response, secure software and application security, cloud and IoT security, cryptography, and cyber risk management.</p><p>Teaching Experience:</p><p>Demonstrated experience in teaching cybersecurity-related courses at both undergraduate and postgraduate levels, with a proven ability to supervise student research projects effectively.</p><p>Research Engagement:</p><p>Active involvement in research within their areas of specialization, showing intellectual engagement with current trends and challenges in Cybersecurity and Digital Forensics.</p><p>Industry Experience:</p><p>Preference will be given to a candidate with relevant industry experience that complements their academic qualifications.</p><p>Practical Skills:</p><p>Candidates should possess necessary practical computing skills relevant to their areas of expertise.</p><p>Certifications:</p><p>Professional certifications are preferred, such as SANS/GIAC credentials (e.g., GIAC Certified Incident Handler and GIAC Penetration Tester), CISSP, CEH, and CISM, as they demonstrate strong professional competence and a commitment to continuous professional development.</p><p>Community Participation:</p><p>Evidence of active participation in university, professional, and local community initiatives related to Cybersecurity and Digital Forensics.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>A PhD in Cybersecurity, Computer Science, Information Systems, or a related area from an internationally recognized university.</p><p>Professional certifications such as those from SANS (e.g., GIAC Certified Incident Handler, GIAC Penetration Tester); CISSP, CEH, CISM, etc are preferred, demonstrating a commitment to ongoing professional development.</p><p>A PhD in Cybersecurity, Computer Science, Information Systems, or a or a closely related field from an internationally recognized university.</p><p>Expertise in one or more of the following areas is required: cybersecurity fundamentals, network and system security, ethical hacking, penetration testing, digital forensics, malware analysis, incident response, secure software and application security, cloud and IoT security, cryptography, and cyber risk management.</p><p>Demonstrated experience in teaching cybersecurity-related courses at both undergraduate and postgraduate levels, with a proven ability to supervise student research projects effectively.</p><p>Active involvement in research within their areas of specialization, showing intellectual engagement with current trends and challenges in Cybersecurity and Digital Forensics.</p><p>Preference will be given to a candidate with relevant industry experience that complements their academic qualifications.</p><p>Candidates should possess necessary practical computing skills relevant to their areas of expertise.</p><p>Professional certifications are preferred, such as SANS/GIAC credentials (e.g., GIAC Certified Incident Handler and GIAC Penetration Tester), CISSP, CEH, and CISM, as they demonstrate strong professional competence and a commitment to continuous professional development.</p><p>Evidence of active participation in university, professional, and local community initiatives related to Cybersecurity and Digital Forensics.</p><p>Teach Modules: Deliver Modules at both undergraduate and postgraduate levels in Cybersecurity and Digital Forensics, supervising postgraduate theses. The normal teaching load is 3-4 modules per semester (2 semesters per academic year). Supervise Projects: Oversee undergraduate and postgraduate projects and dissertations, ensuring students receive guidance on their research methodologies and outcomes. Engage in Research: Actively participate in scholarly research activities that lead to publications in refereed, indexed, and ranked international journals within the field of Cybersecurity and Digital Forensics. Collaborate for Grants: Initiate and develop research collaborations that result in successful research grant applications, enhancing the department's funding and research capabilities. Curriculum Development: Play a significant role in research, curriculum development, and graduate supervision while attracting research funding to support program initiatives. Lead Research Output: Produce high-quality scholarly work that contributes to the department's research output and enhances its academic reputation. Community Engagement: Participate in service activities for the university as well as professional and local communities, promoting the importance of Cybersecurity and Digital Forensics.</p>

<p><h4>Position objective:</h4> <p>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the store manager in various managerial tasks and taking charge in their absence. The assistant store manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.</p> <h4>Key responsibility:</h4> <strong>Sales and customer focus:</strong><br> <ul> <li>Consider the needs of the customers at all times</li> <li>Implements a high standard of customer focus within the store</li> <li>Leads by example in all aspects of customer service</li> <li>Actively seeks ways to achieve or exceed shop sales targets</li> <li>Ensures all members of team have an understanding of KPIs and targets to be achieved</li> <li>Ensures any promotional offers regarding stock are implemented within the store</li> <li>Implement strategies effectively to drive sales in the store</li> </ul> <strong>Store administration:</strong><br> <ul> <li>Regularly audits own store administration and resolves any issues</li> <li>Implements, within own store, any changes in administration procedure positively and effectively</li> <li>Collaborate with the store manager to set and achieve sales targets</li> <li>Monitor sales performance and analyze key performance indicators (KPIs)</li> <li>Implement sales strategies to maximize revenue and meet business goals</li> <li>Oversee inventory control and merchandising to optimize product availability</li> <li>Ensure accurate stock levels through regular stock checks and replenishment</li> <li>Ensure that the store layout and presentation align with brand standards</li> </ul> <strong>Presentation and management:</strong><br> <ul> <li>Ensure store has the correct stock package and required stock levels to maximize sales potential</li> <li>Ensures high standard of visual merchandising and maintenance amongst all staff</li> <li>Effectively communicates any changes in stock or store layout to all members of the team</li> <li>Ensure that each member follows the retail standard</li> <li>Maintain the back store operation and replenishment of the merchandise</li> </ul> <strong>Staffing & team performance management:</strong><br> <ul> <li>Monitors and manages schedules for salesperson work hours, vacations, and days off</li> <li>Resolves salesperson complaints and concerns and provides ongoing performance feedback, counsels salesperson when necessary</li> <li>Encourage full participation of salesperson in creating store goals and developing plans</li> <li>Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the company</li> <li>Maintain the leave of the staff</li> </ul> <strong>Security:</strong><br> <ul> <li>Ensures security procedures are adhered to throughout the store</li> <li>Maintains a high standard of security awareness regarding stock and money within store</li> </ul> <strong>Other job deliverables:</strong><br> <ul> <li>Carry out corrective action / progressive discipline as necessary</li> <li>Demonstrate dependability, reliability, and punctuality</li> <li>Maintain strict confidence of all employee and employment-related information</li> <li>Demonstrate the highest level of integrity and ethics in all the decision-making process</li> </ul> <h4>Desired experience:</h4> <p>The ideal assistant store manager in a retail company should have 3+ years of progressive experience in a customer-centric role with strong management experience, leadership skills, and problem-solving skills. Proven success in enhancing customer engagement, and achieving and exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.</p></p><p></p>

<p><h4>Position objective:</h4> <p>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the store manager in various managerial tasks and taking charge in their absence. The assistant store manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.</p> <h4>Key responsibilities:</h4> <h4>Sales and customer focus:</h4> <ul> <li>Consider the needs of the customers at all times.</li> <li>Implement a high standard of customer focus within the store.</li> <li>Lead by example in all aspects of customer service.</li> <li>Actively seek ways to achieve or exceed shop sales targets.</li> <li>Ensure all members of the team have an understanding of KPIs and targets to be achieved.</li> <li>Ensure any promotional offers regarding stock are implemented within the store.</li> <li>Implement strategies effectively to drive sales in the store.</li> </ul> <h4>Store administration:</h4> <ul> <li>Regularly audit own store administration and resolve any issues.</li> <li>Implement, within own store, any changes in administration procedure positively and effectively.</li> <li>Collaborate with the store manager to set and achieve sales targets.</li> <li>Monitor sales performance and analyze key performance indicators (KPIs).</li> <li>Implement sales strategies to maximize revenue and meet business goals.</li> <li>Oversee inventory control and merchandising to optimize product availability.</li> <li>Ensure accurate stock levels through regular stock checks and replenishment.</li> <li>Ensure that the store layout and presentation align with brand standards.</li> </ul> <h4>Presentation and management:</h4> <ul> <li>Ensure the store has the correct stock package and required stock levels to maximize sales potential.</li> <li>Ensure high standards of visual merchandising and maintenance among all staff.</li> <li>Effectively communicate any changes in stock or store layout to all members of the team.</li> <li>Ensure that each member follows the retail standard.</li> <li>Maintain the back store operation and replenishment of the merchandise.</li> </ul> <h4>Staffing and team performance management:</h4> <ul> <li>Monitor/manage schedules for salesperson work hours, vacations, and days off.</li> <li>Resolve salesperson complaints and concerns and provide ongoing performance feedback; counsel salesperson when necessary.</li> <li>Encourage full participation of salespersons in creating store goals and developing plans.</li> <li>Ensure the store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the company.</li> <li>Maintain the leave records of the staff.</li> </ul> <h4>Security:</h4> <ul> <li>Ensure security procedures are adhered to throughout the store.</li> <li>Maintain a high standard of security awareness regarding stock and money within the store.</li> </ul> <h4>Other job deliverables:</h4> <ul> <li>Carry out corrective action/progressive discipline as necessary.</li> <li>Demonstrate dependability, reliability, and punctuality.</li> <li>Maintain strict confidence of all employee and employment-related information.</li> <li>Demonstrate the highest level of integrity and ethics in all decision-making processes.</li> </ul> <h4>Desired experience:</h4> <p>The ideal assistant store manager in a retail company should have 3+ years of progressive experience in a customer-centric role with strong management experience, leadership skills, and problem-solving skills. Proven success in enhancing customer engagement and achieving and exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.</p></p><p></p>

<p><h4>Position objective:</h4> <p>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.</p> <h4>Key responsibilities:</h4> <p><strong>Sales and customer focus:</strong></p> <ul> <li>Consider the needs of the customers at all times.</li> <li>Implement a high standard of customer focus within the store.</li> <li>Lead by example in all aspects of customer service.</li> <li>Actively seek ways to achieve or exceed shop sales targets.</li> <li>Ensure all members of the team have an understanding of KPIs and targets to be achieved.</li> <li>Ensure any promotional offers regarding stock are implemented within the store.</li> <li>Implement strategies effectively to drive sales in the store.</li> </ul> <p><strong>Store administration:</strong></p> <ul> <li>Regularly audit own store administration and resolve any issues.</li> <li>Implement, within own store, any changes in administration procedure positively and effectively.</li> <li>Collaborate with the Store Manager to set and achieve sales targets.</li> <li>Monitor sales performance and analyze key performance indicators (KPIs).</li> <li>Implement sales strategies to maximize revenue and meet business goals.</li> <li>Oversee inventory control and merchandising to optimize product availability.</li> <li>Ensure accurate stock levels through regular stock checks and replenishment.</li> <li>Ensure that the store layout and presentation align with brand standards.</li> </ul> <p><strong>Presentation and management:</strong></p> <ul> <li>Ensure the store has the correct stock package and required stock levels to maximize sales potential.</li> <li>Ensure a high standard of visual merchandising and maintenance amongst all staff.</li> <li>Effectively communicate any changes in stock or store layout to all members of the team.</li> <li>Ensure that each member follows the retail standard.</li> <li>Maintain the back store operation and replenishment of the merchandise.</li> </ul> <p><strong>Staffing and team performance management:</strong></p> <ul> <li>Monitor and manage schedules for salesperson work hours, vacations, and days off.</li> <li>Resolve salesperson complaints and concerns and provide ongoing performance feedback; counsel salesperson when necessary.</li> <li>Encourage full participation of salespersons in creating store goals and developing plans.</li> <li>Ensure the store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the company.</li> <li>Maintain the leave records of the staff.</li> </ul> <p><strong>Security:</strong></p> <ul> <li>Ensure security procedures are adhered to throughout the store.</li> <li>Maintain a high standard of security awareness regarding stock and money within the store.</li> </ul> <p><strong>Other job deliverables:</strong></p> <ul> <li>Carry out corrective action and progressive discipline as necessary.</li> <li>Demonstrate dependability, reliability, and punctuality.</li> <li>Maintain strict confidence of all employee and employment-related information.</li> <li>Demonstrate the highest level of integrity and ethics in all decision-making processes.</li> </ul> <h4>Desired experience:</h4> <p>The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in a customer-centric role with strong management experience, leadership skills, and problem-solving skills. Proven success in enhancing customer engagement and achieving and exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.</p></p><p></p>

<p>The role holder is responsible for developing, implementing, and overseeing the Bank's ethics and conduct framework to ensure compliance with applicable laws, regulations, Central Bank of Oman (CBO) requirements, and the Bank's policies. The role leads to the development of the Code of Conduct and Ethics Policy, oversees ethics-related governance frameworks and policies, and promotes a culture of integrity, accountability, transparency, and ethical behavior across the organization. The role is also responsible for implementing ethics training, employee disclosure and attestation processes, monitoring compliance with ethical standards, managing ethics investigations and whistleblowing mechanisms, and promoting professional conduct, customer protection, ethical sales practices, and responsible decision-making to ensure the Bank's governance framework remains aligned with regulatory requirements and industry best practices.</p><p>KEY RESPONSIBILITIES:</p><p>Responsibilities</p><p>1. Ethics Governance, Framework and Policy Management: Develop, implement, and periodically review the Bank's Ethics Framework, ensuring alignment with applicable laws, regulatory requirements, Central Bank of Oman (CBO) regulations, and international best practices. Develop, maintain, and obtain Board approval for the Bank's Code of Conduct and Ethics Policy, ensuring regular reviews and updates. Develop, review, and strengthen ethics-related policies, including Conflict of Interest, Gifts and Hospitality, Anti-Bribery and Anti-Corruption, AML/CFT, Anti-Fraud, Whistleblowing, Data Protection and Confidentiality, Information Security, Insider Information, Media and Social Media Governance, and Protection of Institutional Assets. Ensure all ethics governance frameworks and policies comply with regulatory requirements and support effective governance across the Bank.</p><p>2. Ethics Culture, Professional Conduct and Employee Awareness Promote a culture of integrity, accountability, transparency, professionalism, and ethical behavior across the organization. Establish standards, guidance, and protocols governing employee conduct and ethical decision-making in dealings with customers, colleagues, regulators, suppliers, and other stakeholders. Design, implement, and deliver mandatory ethics and conduct training, awareness programmes, and communication campaigns for all employees. Establish and oversee employee disclosure and annual attestation processes relating to the Code of Conduct, Conflict of Interest, Confidentiality, Gifts and Hospitality, and other ethics-related declarations. Promote customer protection, fair treatment, ethical sales practices, and customer-centric behaviors by enhancing communication, professionalism, empathy, and responsible sales conduct. Develop recognition initiatives that reinforce ethical behavior, accountability, and the Bank's values.</p><p>3. Ethics Monitoring, Investigations and Reporting Establish monitoring mechanisms to assess compliance with the Ethics Framework, Code of Conduct, and related policies. Conduct ethics reviews, assessments, and thematic monitoring activities to identify risks, control gaps, and opportunities for improvement. Develop and maintain procedures for reporting, investigating, and resolving allegations of unethical conduct, fraud, misconduct, and policy violations. Manage the Bank's whistleblowing programmer, ensuring confidential reporting, protection against retaliation, timely investigations, and appropriate resolution. Lead or coordinate ethics investigations with HR, Legal, Compliance, Risk, Information Security, and Internal Audit, and support disciplinary actions where misconduct is confirmed. Prepare periodic reports and presentations for Executive Management, Board Committees, and the Board on ethics compliance, investigations, emerging risks, and improvement initiatives.</p><p>4. Ethics Risk, Financial Crime and Information Governance Promote ethical awareness and compliance relating to AML/CFT, fraud prevention, anti-bribery and anti-corruption, financial crime, confidentiality, data protection, information security, and insider information. Oversee frameworks for identifying, declaring, monitoring, and managing conflicts of interest, gifts, hospitality, and other ethical disclosures. Strengthening controls that protect confidential information, institutional assets, and sensitive data while promoting responsible information handling across the Bank. Collaborate with Compliance, Risk, Financial Crime, and Information Security functions to strengthen governance, mitigate conduct risks, and ensure ongoing compliance with regulatory requirements and industry best practices.</p><p>5. Process Innovation, Automation &amp; Digitalization: Drive continuous process improvement through innovative, automated, and digital solutions once required</p><p>6. Business Control &amp; Governance Ensure adherence to the bank's policies, regulatory requirements, and industry standards in all operational activities.</p><p>7. Self/People Development &amp; Continuous Learning: Continually update oneself through knowledge acquisition, on-the-job training, or project involvement; advocate and support others to do the same.</p><p><strong>Desired Candidate Profile</strong></p>Omani Nationality only Bachelor's degree in business, law, finance, or a related field. 8+ years proven experience in at least one areas of ethics/compliance/risk management, or a related field within the banking or financial services industry.

<p><h4>Position objective:</h4> <p>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the store manager in various managerial tasks and taking charge in their absence. The assistant store manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.</p> <h4>Key responsibilities:</h4> <h4>Sales and customer focus:</h4> <ul> <li>Consider the needs of the customers at all times.</li> <li>Implement a high standard of customer focus within the store.</li> <li>Lead by example in all aspects of customer service.</li> <li>Actively seek ways to achieve or exceed shop sales targets.</li> <li>Ensure all members of the team have an understanding of KPIs and targets to be achieved.</li> <li>Ensure any promotional offers regarding stock are implemented within the store.</li> <li>Implement strategies effectively to drive sales in the store.</li> </ul> <h4>Store administration:</h4> <ul> <li>Regularly audit own store administration and resolve any issues.</li> <li>Implement, within own store, any changes in administration procedure positively and effectively.</li> <li>Collaborate with the store manager to set and achieve sales targets.</li> <li>Monitor sales performance and analyze key performance indicators (KPIs).</li> <li>Implement sales strategies to maximize revenue and meet business goals.</li> <li>Oversee inventory control and merchandising to optimize product availability.</li> <li>Ensure accurate stock levels through regular stock checks and replenishment.</li> <li>Ensure that the store layout and presentation align with brand standards.</li> </ul> <h4>Presentation and management:</h4> <ul> <li>Ensure the store has the correct stock package and required stock levels to maximize sales potential.</li> <li>Ensure high standards of visual merchandising and maintenance among all staff.</li> <li>Effectively communicate any changes in stock or store layout to all members of the team.</li> <li>Ensure that each member follows the retail standard.</li> <li>Maintain the back store operation and replenishment of the merchandise.</li> </ul> <h4>Staffing and team performance management:</h4> <ul> <li>Monitor/manage schedules for salesperson work hours, vacations, and days off.</li> <li>Resolve salesperson complaints and concerns and provide ongoing performance feedback; counsel salesperson when necessary.</li> <li>Encourage full participation of salespersons in creating store goals and developing plans.</li> <li>Ensure the store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the company.</li> <li>Maintain the leave records of the staff.</li> </ul> <h4>Security:</h4> <ul> <li>Ensure security procedures are adhered to throughout the store.</li> <li>Maintain a high standard of security awareness regarding stock and money within the store.</li> </ul> <h4>Other job deliverables:</h4> <ul> <li>Carry out corrective action/progressive discipline as necessary.</li> <li>Demonstrate dependability, reliability, and punctuality.</li> <li>Maintain strict confidence of all employee and employment-related information.</li> <li>Demonstrate the highest level of integrity and ethics in all decision-making processes.</li> </ul> <h4>Desired experience:</h4> <p>The ideal assistant store manager in a retail company should have 3+ years of progressive experience in a customer-centric role with strong management experience, leadership skills, and problem-solving skills. Proven success in enhancing customer engagement and achieving and exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.</p></p><p></p>

<p><h4>Description</h4> <p>The opportunity</p> <p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository regulated under the CPMI-IOSCO Principles for Financial Market Infrastructures.</p> <p>We are hiring a Regulatory and Risk Lead to head the second line of defence. The role is accountable for the enterprise risk framework, regulatory relationship and compliance, financial crime prevention, and oversight of information security. The intention is that the post-holder progresses into the Head of Risk and Compliance role in the Run phase.</p> <p>The first-line functions own the day-to-day execution and the controls that surround it. The Regulatory and Risk Lead independently reviews, challenges, and reports on that first-line execution; sets the policy and framework standards within which it must operate; and owns the relationship with the regulator across all matters except specific operational regulatory reporting. The post-holder must be willing and able to challenge their peers, including those above them, without flinching, and to escalate to the Board where necessary.</p> <h4>What the role covers</h4> <ul> <li>Designing the enterprise risk framework from a blank sheet: risk taxonomy, risk appetite, risk tolerances, key risk indicators, governance, and reporting</li> <li>Owning the day-to-day relationship with the regulator on all compliance and supervisory matters; leading the response to inspections and supervisory enquiries</li> <li>Owning the regulatory engagement plan: notifications, periodic submissions, supervisory meetings, thematic reviews, and ad hoc requests</li> <li>Providing second-line oversight of adherence to CPMI-IOSCO Principles for Financial Market Infrastructures; leading engagement with PFMI assessors and international supervisory bodies</li> <li>Designing and owning the financial crime framework: AML, counter-terrorism financing, sanctions, and anti-bribery and corruption; discharging or designating MLRO accountability</li> <li>Setting the information security policy framework and providing second-line oversight of first-line information security; owning regulator-facing reporting on cyber matters</li> <li>Owning the policy framework: structure, hierarchy, ownership, review cycles, and attestation</li> <li>Providing independent second-line reporting to the Board Risk Committee on risk, compliance, financial crime, and information security</li> <li>Line managing the Cybersecurity and Information Security Manager, KYC/Compliance Expert, and wider Risk and Compliance team as it builds</li> </ul> <h4>Requirements</h4> <p>Who we are looking for</p> <ul> <li>At least 12 years in risk, compliance, or regulatory roles in financial services, with substantial time in a second-line capacity at a regulated firm. Direct, demonstrable experience as the second-line risk and compliance owner, or a senior member of the second-line function, at a financial market infrastructure, custody bank, exchange, payment system, or major regulated financial institution: this is non-negotiable.</li> <li>Direct experience engaging with a senior financial-services regulator on licensing, supervisory matters, inspections, and policy development. Working knowledge of CPMI-IOSCO Principles for Financial Market Infrastructures.</li> <li>Direct experience designing and operating an AML and financial crime framework, including MLRO accountability or close support of an MLRO.</li> <li>Track record of independently challenging first-line decisions and escalating to Board level where necessary.</li> <li>Fluent in English.</li> <li>A professional qualification (ICA Diploma, CISI, ACAMS, or equivalent) is an advantage. So is familiarity with the IFC Oman regulatory framework, direct experience in a CSD, CCP, or exchange, and Arabic language skills.</li> </ul> <h4>What this is</h4> <p>The second-line function does not exist yet. The risk framework has not been written, the compliance monitoring plan has not been set, and the regulatory relationship is in its earliest stages. The person who takes this role will build all of it and carry it through licensing and into operation.</p> <p>If you are unquestionably credible with senior regulators, have the independence to challenge upward when the evidence demands it, and want to build a second-line function at a regulated FMI from a blank sheet, this is worth a conversation.</p></p><p></p>

<p><h4>Service purpose<\/h4>\n<p>We are seeking a skilled and experienced Marine Superintendent to join our dynamic team for the MARSA LNG Bunkering Project, a key initiative within TotalEnergies' energy transition strategy. In this key role, you will oversee the safety and coordination of all marine operations in collaboration with Sohar Port Authority at the terminal and relevant Port Authorities in case of bunkering operations elsewhere. Your responsibilities will encompass LNG bunkering operations, LNG carriers loading, inspection and follow-up of terminal marine facilities, and providing expert advice on technical aspects related to terminal activities. Additionally, you will be responsible for the logistics entities and warehouse activities.<\/p>\n<p>The job holder is a part of the MARSA LNG Plant team and will report functionally to the MARSA LNG Plant Manager.<\/p>\n<p>The Marine Superintendent will provide technical leadership for marine and logistics operations, ensuring that all objectives are achieved safely, efficiently and in compliance with all applicable rules. This includes overseeing the readiness of facilities, personnel, and procedures to minimize operational risks and support a seamless production. They will ensure that all resources, including well-trained personnel and robust operational procedures, are in place to uphold safety, compliance, and operational excellence.<\/p>\n<p>During the preparation phase of the future operations, the Marine Superintendent will be based in Muscat and act as the Marine Specialist for preparation, implementation and improvement of all marine-related operations (see below scope).<\/p>\n<p>MARSA LNG Operations relies on a lean organization with multi-competencies personnel. This job description is not exhaustive and only highlights the key activities, responsibilities and accountabilities.<\/p>\n<h4>Main tasks and responsibilities<\/h4>\n<h4>Project phase (resident status - Muscat, Oman)<\/h4>\n<p><strong>Methods & standards:<\/strong><\/p>\n<ul>\n<li>Develop local marine & port operating procedures, checklists, and standards including emergency procedures, port regulations, aligning with industry best practices (ISGOTT, SIGTTO, OCIMF compliance).<\/li>\n<\/ul>\n<p><strong>Marine expertise:<\/strong><\/p>\n<ul>\n<li>As future job holder of the below mentioned \"Normal Operations Phase\" scope, prepare all marine operations related to LNG bunkering and Sohar Jetty operations.<\/li>\n<li>Provide marine expertise on the technical aspects of safe loading and berthing operations at the terminal and participate in technical discussions with all marine related stakeholders, such as but not limited to Oman Government bodies, Sohar and Muscat Port Authorities, MARSA LNG Team in Sohar, MARSA LNG Commercial Department, ship owners and specialists.<\/li>\n<\/ul>\n<p><strong>Budget & cost control:<\/strong><\/p>\n<ul>\n<li>Participate in the elaboration of the marine and logistics budget issuance and follow the associated costs.<\/li>\n<\/ul>\n<p><strong>Compliance & assurance:<\/strong><\/p>\n<ul>\n<li>Focal point for regulatory compliance and interface with internal and external stakeholders, such as local authorities, partners (OQ and TotalEnergies) and contractors for documentation.<\/li>\n<li>Collaborate with the Plant Production and Maintenance team, certification societies, and other stakeholders on compliance matters related to marine facilities, operational controls and vessel certifications.<\/li>\n<li>Assist during audits of Marine Service Providers, including Port Authorities.<\/li>\n<\/ul>\n<p><strong>Reporting & continuous improvement:<\/strong><\/p>\n<ul>\n<li>Elaborate and implement an adequate method and tools to supervise the technical performance of ship management, the audits and inspections process.<\/li>\n<li>Prepare periodic technical reports detailing LNG vessel performance.<\/li>\n<li>Elaborate a method and adequate tools to record and monitor all marine activities, including marine assurance documentation (vetting records, audit reports, incident investigations), safety performance, operational logs, and personnel training.<\/li>\n<li>Lead continuous improvement efforts across marine activities, aligning processes with company safety, efficiency, and performance goals.<\/li>\n<\/ul>\n<h4>Normal operations phase (rotation 28 days on \/ 28 days off - Sohar, Oman)<\/h4>\n<p><strong>Methods & standards:<\/strong><\/p>\n<ul>\n<li>Supervise the revision and implementation of local marine technical policies, standards, and procedures, including port regulations, aligning with industry best practices.<\/li>\n<\/ul>\n<p><strong>Marine & technical expertise:<\/strong><\/p>\n<ul>\n<li>Manage and supervise Bunkering & Loading Masters during all marine activities.<\/li>\n<li>Manage and supervise all marine operations related to LNG bunker and carrier ships in coordination with SIPC, acting as the key liaison with the Trading\/Shipping department.<\/li>\n<li>Advise the Plant Manager on the technical aspects of safe loading and berthing operations at the terminal and participate in technical discussions with ship owners and specialists to address LNG handling anomalies.<\/li>\n<li>Focal point for marine related routine operational, security and emergency issues.<\/li>\n<li>Oversee the technical performance of ship management, conducting audits and inspections and providing recommendations on spot cargo LNG carriers and other vessels as necessary.<\/li>\n<li>Assist during audit of Marine Service Providers including Port Authorities.<\/li>\n<li>Collaborate with the Plant Production and Maintenance team, certification societies, and other stakeholders on technical matters related to marine facilities operational controls and vessel certifications.<\/li>\n<li>Prepare and issue periodic technical reports detailing LNG vessel performance, identifying areas for improvement, and providing actionable recommendations.<\/li>\n<\/ul>\n<p><strong>Logistics:<\/strong><\/p>\n<ul>\n<li>Manage & supervise Site Lifting Specialist and on-site Warehouse & Logistics personnel.<\/li>\n<li>Establish and refine the company's warehousing and lifting policy and strategy to optimize manpower, equipment, and operational efficiency in line with best practices.<\/li>\n<li>Plan, develop and implement standardized procedures for managing materials, equipment, spare parts, and lifting tools essential for operations, leveraging SAP for enhanced control.<\/li>\n<li>Oversee daily warehouse and lifting activities, ensuring proper classification and safe management of stock materials using SAP systems.<\/li>\n<li>Monitor all lifting operations within the warehouse, plant premises and marine terminal to ensure compliance with safety regulations and operational standards.<\/li>\n<li>Ensure all warehouse and contractor-provided lifting equipment and accessories, such as cranes, forklifts, and rigging tools are inspected, certified and maintained to meet safety and operational standards before use on company premises.<\/li>\n<\/ul>\n<p><strong>Reporting & continuous improvement:<\/strong><\/p>\n<ul>\n<li>Maintain comprehensive records of marine, warehousing, and lifting activities, including equipment certifications, operational logs, and personnel training.<\/li>\n<li>Prepare periodic reports on inventory, lifting operations, marine activities, and safety performance to support continuous improvement initiatives.<\/li>\n<li>Collaborate with internal and external stakeholders to address technical issues and ensure the smooth execution of marine, logistics, and lifting operations.<\/li>\n<li>Lead continuous improvement efforts across marine and logistics activities, aligning processes with company safety, efficiency, and performance goals.<\/li>\n<\/ul>\n<p><strong>Compliance & assurance:<\/strong><\/p>\n<ul>\n<li>Supervise and ensure compliance with technical specifications and maintenance controls for marine facilities and logistics equipment.<\/li>\n<\/ul>\n<h4>Additional tasks<\/h4>\n<p><strong>HSE & security:<\/strong><\/p>\n<ul>\n<li>Apply and promote the company's HSE policy and local regulations, ensuring safe work practices across marine terminal, warehouse, and lifting activities.<\/li>\n<li>Participate in the investigation of incidents or near-misses related to warehousing, marine or lifting operations, the identification of root causes, the elaboration of the corrective action plan and the proper monitoring of the implementation of corrective actions to prevent recurrence.<\/li>\n<li>Ensure the application of the ISPS Code at the MARSA Terminal in collaboration with the Plant Team, ensuring proper coordination of relevant actions and surveys.<\/li>\n<\/ul>\n<p><strong>Personnel development:<\/strong><\/p>\n<ul>\n<li>Participate in maximizing the ICV (In-Country Value) during the project and operation phases by ensuring that the local marine personnel are adequately trained for operations.<\/li>\n<li>Participate in recruiting the future MARSA LNG Plant marine & logistics personnel and assess staff competency to build a capable and multi-skills workforce.<\/li>\n<li>Ensure company rules and specifications are implemented throughout the project for all production topics.<\/li>\n<\/ul>\n<h4>Additional responsibilities, as Marine Superintendent<\/h4>\n<p><strong>HSE<\/strong><\/p>\n<ul>\n<li>Adopt and demonstrate exemplary behaviour with regard to HSE, implement HSE rules and requirements within area of responsibility and ensure that required HSE competencies are within team.<\/li>\n<li>Ensure the development of key operational HSE procedures, e.g. PPE policy, risk assessment.<\/li>\n<li>Compliant with all HSE roles and regulations as per Oman law.<\/li>\n<\/ul>\n<p><strong>Personnel development & competency<\/strong><\/p>\n<ul>\n<li>Provide technical support to the recruitment and training of Marine and Logistics personnel.<\/li>\n<li>Develop the Personal Development Plan (IDPs) for Marine and Logistics Team based on the competency gap analysis. This includes on-the-job training, directing, and proper work delegation.<\/li>\n<li>Manage team performance and KPIs.<\/li>\n<li>Provide coaching and mentoring for Marine and Logistics team.<\/li>\n<li>Participate in succession planning process.<\/li>\n<\/ul>\n<p><strong>Budget & cost control<\/strong><\/p>\n<ul>\n<li>Accountable for the marine, warehouse and lifting associated costs.<\/li>\n<li>Participate in marine and logistics budget issuance and follow the associated costs.<\/li>\n<li>Participate in yearly business plan & budget.<\/li>\n<\/ul>\n<p><strong>General<\/strong><\/p>\n<ul>\n<li>Ensure company rules and specifications are implemented throughout the project for all Marine and Logistics topics.<\/li>\n<\/ul>\n<h4>Key interactions<\/h4>\n<p><strong>Internal:<\/strong> Operations, Shipping department, Procurement and Contract department, Project, Engineering, Training<\/p>\n<p><strong>External:<\/strong> SIPC, Port authority, Ships Agents, Ship master, Independent Cargo Surveyor, warehouse and lifting contractors.<\/p>\n<h4>Education requirements<\/h4>\n<p>Master mariner deep sea or equivalent (Class 1)<\/p>\n<h4>Language requirements<\/h4>\n<p>Excellent knowledge of written, read, and spoken English (required)<\/p>\n<h4>Background and experience<\/h4>\n<p><strong>Professional experience:<\/strong> Extensive experience in LNG shipping operations, terminal management, vessel berthing, cargo handling, and compliance with maritime safety and environmental regulations.<\/p>\n<p><strong>Experience in similar position (years):<\/strong> 12+ years including 5 years as Chief Officer or Master on LNG\/LPG Carriers or crude\/clean oil Carriers. Good knowledge in warehouse and lifting activities.<\/p>\n<h4>Required competencies<\/h4>\n<p>(Degree of mastery: 1: weak - 2: medium - 3: good - 4: excellent)<\/p>\n<table>\n <tr>\n <td><strong>Technical<\/strong><\/td>\n <td><strong>Soft<\/strong><\/td>\n <\/tr>\n <tr>\n <td>Port and terminal operations and interface - 4<\/td>\n <td>Management & Leadership Skills - 4<\/td>\n <\/tr>\n <tr>\n <td>Marine emergency response - 4<\/td>\n <td>Cross-functionality and resolve general complex issues - 3<\/td>\n <\/tr>\n <tr>\n <td>Management of HSE on site - 4<\/td>\n <td>Communications skills - 4<\/td>\n <\/tr>\n <tr>\n <td>Regulatory knowledge - 4<\/td>\n <td>Personnel coaching - 4<\/td>\n <\/tr>\n <tr>\n <td><\/td>\n <td>Open-mindedness & Adaptability - 4<\/td>\n <\/tr>\n <tr>\n <td><\/td>\n <td>Innovation - 3<\/td>\n <\/tr>\n<\/table><\/p><p><\/p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Receptionist is responsible to manage the reception as the first point of contact for the office and provide business operations, administrative support to the FM team s goal to deliver the FM services as per agreement. Assist Staff/Guests needs, and requirements related to facilities and other services being provided as part of the scope. Supports the FM team to successfully deliver the FM services at the site as per agreement.</p><p>Key Responsibilities</p><ul><li>Ensure the Reception is covered without fail during working hours</li><li>Provide Superior Customer Service in all areas &amp; aspects and actively assist to ensure compliance of the Reception SLA s.</li><li>Maintain security and safety standards as required, ensuring that visitors are recorded in logbook, escorted and contractors do not have access to areas without the appropriate authorization or supervision maintained.</li><li>Maintain the record of all files and documents and monitor and maintain office supplies inventory.</li><li>Be fully conversant with the reporting procedures for any non-conformance / incident in relation to H&amp;S and first aid.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>High school diploma or general education degree (GED) and a minimum of two years of related experience and/or training. Proficient computer skills, Knowledgeable in SAP, FMP, Lenel System Experience in FM corporate environment. Customer service skills. Administration skills. Ability to work well under pressure.</p><p></p></section>

<p>The Head of Cyber Security leads the cyber defence operation covering Cyber Strategy &amp; Resilience, Security Design &amp; Engineering, Cyber Defense &amp; Operations and Security Services &amp; Remediation operations.</p><p>Overall accountable leader for cyber security within the First Line of Defence (1LOD), reporting to GM-Technology (CIO). Designated as the "Accountable Lead" for Cyber Security, responsible for the end-to-end delivery of the Bank's cyber security strategy, operations, and resilience capabilities .</p><p>Accountable for the effective design, implementation, and operation of all 1LOD cyber security controls across the enterprise, ensuring controls meet the objectives set by the Second Line of Defence (2LOD).</p><p>Provides strategic direction and leadership across all cyber security functions: Strategy &amp; Resilience, Security Design &amp; Engineering, Cyber Defense &amp; Operations, Security Services &amp; Remediation, and 1.5LOD Governance, Risk &amp; Compliance.</p><p>Accountable for ensuring the Bank's cyber security posture meets regulatory requirements (CBO), international standards, and operates within the Board-approved cyber risk appetite.</p><p>Represents the 1LOD cyber security function at executive management and Board forums, meetings as required, providing assurance on the effectiveness of the 1LOD control environment.</p><p>Partners with the 2LOD Head of Technology and Cyber Risk (CISD) to ensure constructive alignment between independent risk oversight and operational delivery, maintaining the integrity of the Three Lines of Defence model.</p><p>Accountable for the allocation of cyber security resources, budget, and investment priorities to maximise risk reduction and strategic value.</p><p>Champions a culture of security awareness across the enterprise and ensures cyber security is embedded in business and technology decision-making.</p><p>Accountable for the Bank's cyber incident response at the executive level, acting as the senior decision-maker during major cyber incidents and crisis events.</p><p>Drives the maturation of the Bank's overall cyber security capability, establishing measurable objectives and ensuring continuous improvement across all functions.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>15+ years in cyber security, information security, or technology risk management, with a significant portion within banking or financial services</li><li>Minimum 10 years in senior leadership roles with executive committee and board-level reporting and engagement experience</li><li>Proven track record of building, leading, and maturing large, multi-disciplinary cyber security functions (50+ FTEs) in a regulated environment</li><li>Experience developing and executing enterprise cyber security strategies aligned to business objectives and regulatory requirements</li><li>Competent in leading teams operating across the full spectrum of cyber security domains: security architecture, engineering, defense operations (SOC/IR), GRC, and resilience</li><li>Experience managing regulatory relationships and ensuring compliance with financial sector cyber regulations (e.g., CBO requirements)</li><li>Track record of managing significant security investment portfolios (OpEx/CapEx) and demonstrating measurable risk reduction</li><li>Executive-level crisis management and incident command experience</li><li>Experience operating within a formal Three Lines of Defence model and partnering effectively with 2LOD and 3LOD (Internal Audit) functions</li><li>Bachelor's degree in Computer Science, Information Systems, Cyber Security, or related field (Master's degree or MBA preferred)</li><li>CISSP certification required</li><li>CISM certification highly advantageous</li><li>CISA or CRISC advantageous</li><li>Strategic leadership or executive management qualification beneficial (e.g., Cranfield, INSEAD, or equivalent)</li><li>Professional membership of relevant bodies (e.g., (ISC)², ISACA)</li><li>Knowledge of CBO regulations, Basel standards, and international cyber security frameworks (NIST CSF, ISO 27001)</li></ul>

<p><strong>Job Description</strong></p><p>This position is responsible in ensuring the efficient operation of the hotel property and all its equipment, ancillary maintenance and repair services and protection of the Owner's asset. Structural aspects of the hotel as well as the maintenance of grounds and external facilities fall within the span of responsibility of the Chief Engineer.</p><p><br><strong>Work Experience</strong></p><p><strong>Operation</strong></p><p>Conduct daily briefings and ensure that all pertinent information is well received by team members</p><p>Supervise and manage daily activities of the department</p><p>Ensure that all team members are properly trained and have the tools and equipment needed to effectively carry out their respective job duties</p><p>Educate/train team members on current safety issues to ensure compliance with all local laws and safety regulations</p><p>Work with Design and Construction team, engineers, and/or outside architects regarding renovations and other such projects; contact contractors for bids and meet with appropriate construction supervisors</p><p>Supervise the maintenance and of repair the interior and exterior of buildings, hotel rooms and contents</p><p>Ensure the execution and achievement of the hotel's preventive maintenance program</p><p>Establish and maintain procedures with regards to the security and replenishment of the hotel s inventory and assets, such as (not limited to) tools, supplies, equipment, furniture, televisions etc.</p><p>May be responsible for determining the security requirements necessary to ensure that hotel property, employees, guests and patrons are protected against theft, crime, and other hazards, and/or manage the relationship with a third party security firm contracted for such purposes</p><p>Monitor budget and control expenses within all areas of the department</p><p>Participate in the preparation of the annual departmental operating budget and financial</p><p><strong>Team Management</strong></p><p>Plan for future staffing needs</p><p>Interview, select and recruit team members</p><p>Identify and develop team members with potential. Mentor and train appropriate employees for upward growth</p><p>Conduct performance review with the team</p><p>Constantly monitor team members appearance, attitude and degree of professionalism</p><p>Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business</p><p>Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service</p><p>Prepare payroll and gratuity reports</p><p>Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication</p><p>him/</p><p><strong>Other Responsibilities</strong></p><p>Be fully conversant with hotel fire &amp; life safety/emergency procedures</p><p>Comply with hotel and department policies and procedures at all times</p><p>Attend all briefings, meetings and trainings as assigned by management</p><p>Report for duty on time wearing clean and complete uniform at all times</p><p>Maintain a high standard of personal appearance and hygiene at all times</p><p>Perform other reasonable duties assigned by the Management of the Hotel</p>

<p>We are looking for experienced Senior Cyber Security Engineers to manage, monitor, configure and troubleshoot enterprise cybersecurity infrastructure and support incident response, vulnerability management and security operations.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage and support NGFW, WAF, EDR, SIEM, IAM, PAM, DLP, NAC, VPN, IDS/IPS, MFA, Secure Web Gateway and Email Security solutions.</li><li>Configure security policies, firewall rules, NAT and VPN.</li><li>Monitor security alerts, logs, dashboards and system health.</li><li>Investigate security incidents and perform RCA, containment, remediation and recovery.</li><li>Support vulnerability scanning, patching and remediation.</li><li>Perform system hardening and security configuration.</li><li>Troubleshoot network and security issues using tools such as Wireshark and TCPDump.</li><li>Coordinate with OEM/vendor support for critical issues.</li><li>Maintain SOPs, runbooks, incident reports and security documentation.</li><li>Support change management and operational reporting.</li></ul><p><strong>Required Skills</strong></p><ul><li>Strong hands-on experience in several of the following:</li><li>Palo Alto / Fortinet / Check Point / Cisco Firewall</li><li>SIEM Splunk / QRadar / Sentinel / ArcSight</li><li>EDR Defender for Endpoint / CrowdStrike / Cortex XDR / SentinelOne</li><li>F5 / FortiWeb / Imperva WAF</li><li>VPN / IPSec / IDS/IPS</li><li>IAM / PAM / DLP / NAC / MFA</li><li>Incident Response &amp; Vulnerability Management</li><li>TCP/IP and Network Security troubleshooting</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualification</strong></p><p>Bachelor's Degree in Cybersecurity, Information Security, Computer Science, IT or related field.</p><p><strong>Preferred Certifications</strong></p><p>PCNSE, Fortinet FCP/NSE, CCNA/CCNP Security, CISSP, CISM, CISA, CEH, Microsoft Security, Splunk or QRadar certifications.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>Welcome to the voco family. Now that you are part of our family, let’s explain the role you will play.&nbsp;</span></span></p><br><p><span><span>Service at voco Muscat Al Mouj should not just be about delivering the basics. It isn’t a hygiene factor, With some subtle tweaks and areas of focus, service can be a core manifestation of the brand. As we will come to see, our Service Strategy embraces the core Brand Promise of “Reliably Different”.</span></span></p><br><p><span><span><strong>WHAT WILL I ACTUALLY BE DOING?</strong></span></span></p><br><p><span><span>The overarching Service Style at voco is based around the concept of hosting. Hosting is an intuitive, appealing and positive concept the embodies the voco brand and service experience. It’s all about thinking and taking care of others, being thoughtful to their needs and ensuring they’re always happy, relaxed and comfortable.</span></span></p><br><p><span><span>If there’s on thing we know, it’s that a great Host is at the heart of every great stay. That’s why all our staff play the role of Host for our guests at voco. Everyone is empowered to take responsibility for making sure things are done well, and everyone is proud to deliver Reliably Different experience.</span></span></p><br><p><span><span><strong>Regarding the role and responsibilities, you will need to perform the followings:</strong></span></span></p><br><p><span><span>The IT Manager at voco Muscat Al Mouj is responsible for the effective operation, maintenance, and security of all hotel technology systems and infrastructure. This includes managing network and server systems, supporting hotel operations with technology solutions, ensuring data security, and aligning IT practices with IHG’s corporate standards and local regulatory requirements. The IT Manager also provides timely technical support to hotel colleagues and ensures that all IT systems are optimized to deliver an exceptional guest and colleague experience.</span></span></p><br><span><span>• </span></span><span><span>Ensure the smooth functioning of all IT systems, including property management systems (PMS), point of sale (POS), telephone systems, internet access, guest room technologies, office productivity tools, and back-office systems.</span></span><br><span><span>• </span></span><span><span>Maintain secure and reliable network infrastructure including LAN, WAN, Wi-Fi, and internet connectivity across all areas of the hotel.</span></span><br><span><span>• </span></span><span><span>Oversee server management, data backups, disaster recovery procedures, and business continuity planning.</span></span><br><span><span>• </span></span><span><span>Ensure compliance with IHG’s information security policies and IT brand standards.</span></span><br><span><span>• </span></span><span><span>Monitor and maintain systems to protect against cyber threats, malware, and unauthorized access.</span></span><br><span><span>• </span></span><span><span>Implement and enforce data protection and privacy protocols in line with local regulations and IHG standards (e.g., GDPR, PCI-DSS).</span></span><br><span><span>• </span></span><span><span>Coordinate regular security audits, system patches, and software updates.</span></span><br><span><span>• </span></span><span><span>Provide first-line IT support to hotel colleagues for hardware, software, and application issues.</span></span><br><span><span>• </span></span><span><span>Ensure timely resolution of technical issues with minimal disruption to hotel operations.</span></span><br><span><span>• </span></span><span><span>Manage IT helpdesk processes and maintain accurate incident logs and documentation.</span></span><br><span><span>• </span></span><span><span>Liaise with approved external IT vendors and service providers for procurement, installation, maintenance, and support.</span></span><br><span><span>• </span></span><span><span>Manage inventory of all IT equipment and software licenses; ensure all assets are tracked and maintained appropriately.</span></span><br><span><span>• </span></span><span><span>Negotiate service contracts and manage performance of third-party providers.</span></span><br><span><span>• </span></span><span><span>Plan and execute IT projects including system upgrades, new technology rollouts, and infrastructure improvements.</span></span><br><span><span>• </span></span><span><span>Collaborate with other departments to understand operational needs and recommend technology-driven solutions.</span></span><br><span><span>• </span></span><span><span>Participate in budgeting, forecasting, and planning for IT capital expenditures and operational costs.</span></span><br><p><span><span><strong>WHAT ARE THE REQUIREMNTS AND KEY COMPETENCIES?</strong></span></span></p><br><span><span>• </span></span><span><span>Bachelor’s degree in Information Technology, Computer Science, or a related field.</span></span><br><span><span>• </span></span><span><span>Minimum 3–5 years of experience in IT management, preferably in the hospitality industry.</span></span><br><span><span>• </span></span><span><span>Strong knowledge of hotel operating systems (e.g., Opera PMS, Micros POS, PABX systems).</span></span><br><span><span>• </span></span><span><span>Hands-on experience with Windows Server environments, networking, cybersecurity, and hardware/software troubleshooting.</span></span><br><span><span>• </span></span><span><span>Familiarity with IHG systems (Merlin, Concerto, IHG Concerto Secure Access, etc.) is an advantage.</span></span><br><span><span>• </span></span><span><span>Strong analytical, problem-solving, and communication skills.</span></span><br><span><span>• </span></span><span><span>IT certifications such as CompTIA, Microsoft Certified Professional (MCP), Cisco (CCNA/CCNP), or ITIL are desirable.</span></span><br><p><span><span><strong>HOW DO I DELIVER THIS?</strong></span></span></p><br><p><span><span>The idea of a Host in a hotel in itself is not unusual. The idea that <strong>Everyone’s a Host</strong> is unique. It conveys a sense that everyone at the hotel takes responsibility, is empowered to and proud to deliver a Reliably Different experience. Our Service Style is delivered by letting our Thoughtful, Unstuffy, and Charming voco personality shine through, by demonstrating our three Service Behaviours (Be Thoughtful, Be Natural, and Make It Memorable). Here’s how to Host a guest the voco way.</span></span></p><br><p><span><span><strong>Be Thoughtful</strong> – We pride ourselves on delivering the important things that our guests need and value consistently – every day, every stay. We’re Hosts our guests can always count on.</span></span></p><br><p><span><span><strong>Be Natural</strong> – We’re genuine, natural Hosts – always friendly, relaxed and charming. We get to know our guests and build a personal rapport, putting them at their ease throughout their stay.</span></span></p><br><p><span><span><strong>Make It Memorable</strong> – We’re Hosts who share our local knowledge and personal recommendation to help guests get the most from their stay. We look for ways to surprise and delight our guests, indulging them with little acts of kindness that make their stay memorable.</span></span></p><br><p><span><span>The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or requirements / qualifications of the job.</span></span></p><br><br> </div>

<p>The Senior Specialist Service Operations is a hands-on technical authority responsible for the day-to-day delivery, engineering, and continuous improvement of OTECH's core managed cybersecurity services with deep ownership of Vulnerability Management, Email Security, Web Application Security, and Endpoint Security service lines. The role serves as a senior point of escalation for the Service Operations team, drives complex client engagements end-to-end, and partners with the Team Lead on service strategy, technical governance, and team capability uplift. The Senior Specialist is expected to operate independently across the full-service lifecycle from onboarding and design through steady-state operations, incident response, and continuous service improvement while ensuring all delivery aligns with ITIL, ISO 20000, ISO 27001, and OTECH's contractual SLAs.</p><p><strong>RESPONSIBILITIES</strong></p><p><strong>Vulnerability Management Service Delivery</strong></p><ul><li>Own end-of-the-end delivery of the Vulnerability Management service across the client portfolio.</li><li>Triage and prioritize vulnerabilities using risk-based scoring, threat context, and asset criticality.</li><li>Maintain the monthly vulnerability tracker and executive dashboards with clear remediation ownership.</li><li>Lead client review meetings and advise on remediation strategy at technical and management levels.</li></ul><p><strong>Email Security Service Delivery</strong></p><ul><li>Lead design, hardening, and operational support of managed email security platforms across client environments.</li><li>Drive migration and onboarding projects include cutover planning and post-migration validation.</li><li>Diagnose and remediate email authentication issues (SPF, DKIM, DMARC) and advise clients on email security strategy.</li><li>Act as senior escalation points for complex email security incidents.</li></ul><p><strong>Web Application Security Service Delivery</strong></p><ul><li>Own configuration, tuning, and remediation work for managed WAF services across client applications.</li><li>Author and refine WAF policies aligned with OWASP Top 10 and client business logic.</li><li>Produce change and remediation documentation to support client change advisory boards.</li><li>Provide expert support for application onboarding from discovery through steady-state handover.</li></ul><p><strong>Endpoint Security Service Delivery</strong></p><ul><li>Lead operational delivery of managed endpoint security services including deployment, agent health, and coverage assurance.</li><li>Conduct coverage gap analyses across client estates and produces client-facing remediation plans.</li><li>Tune detection rules and response playbooks in coordination with the SOC.</li><li>Support endpoint-related incident response including triage, containment, and root-cause analysis.</li></ul><p><strong>Stakeholder Coordination and Customer Communication</strong></p><ul><li>Serve as the senior technical interface for assigned clients across the four service lines.</li><li>Produce executive-level reports, technical briefings, and client review packs in English and Arabic where required.</li><li>Lead client onboarding and operational handover activities.</li><li>Proactively escalate risks, service degradation, and contractual deviations to the Team Lead.</li><li>Represent OTECH in client CAB, security review, and operational governance meetings.</li></ul><p><strong>Leadership, Mentoring, and Team Capability</strong></p><ul><li>Act as a technical mentor and escalation point for Specialist and Junior Specialist team members.</li><li>Lead peer knowledge-transfer sessions, technical workshops, and capability uplift initiatives.</li><li>Support the Team Lead in capacity planning, workload balancing, and individual development planning.</li><li>Deputize for the Team Lead in operational meetings and technical reviews when required.</li></ul><p><strong>Learning and Development</strong></p><ul><li>Maintain deep, current awareness of OTECH service portfolios, client contracts, and threat landscape developments.</li><li>Pursue advanced certifications across the four service pillars.</li><li>Actively contribute to internal communities of practice and represent OTECH at industry events where appropriate.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or equivalent. Master's degree preferred.</li><li>ITIL v4 Foundation mandatory.</li><li>At least one professional security certification required (e.g. CISSP, Security+, CySA+, CISM, CEH, OSCP, or GIAC).</li><li>Relevant vendor and technology certifications across vulnerability management, email security, web application security, and endpoint security platforms are strongly preferred.</li><li>5-7 years of hands-on experience in cybersecurity operations or managed security service delivery, with demonstrated technical depth across vulnerability management, email security, web application security, and endpoint security.</li><li>Prior MSSP or large enterprise SOC environment exposure is strongly preferred.</li><li>Advanced operational and engineering knowledge across the four service pillars: vulnerability management (scanning, risk-based prioritization, remediation tracking, and executive reporting); email security (platform administration, hardening, migration, and email authentication including SPF, DKIM, and DMARC); web application security (WAF policy design, tuning, and OWASP Top 10 mitigation); and endpoint security (EDR/XDR deployment, tuning, coverage assurance, and incident support).</li><li>Strong working knowledge of ITSM platforms, ITIL processes, scripting for automation and reporting, and client-facing communication including executive-level reporting.</li><li>Arabic/English bilingual capability is an advantage.</li></ul>

<p>We are seeking an experienced Resident Network &amp; Security Support Engineer to join our team and provide dedicated onsite support at the Development Bank in Muscat. The successful candidate will be responsible for managing, maintaining, and supporting the organization's enterprise network and security infrastructure, ensuring high availability, optimal performance, and secure operations. This is a customer-facing resident role requiring strong hands-on expertise in Cisco networking technologies and Fortinet security solutions. The engineer will handle day-to-day operational support, incident management, troubleshooting, security operations, and infrastructure optimization while working closely with the customer's IT team to ensure business continuity and service excellence. Provide onsite operational support for the customer's enterprise network and security infrastructure. Configure, manage, and troubleshoot Cisco switches and enterprise networking equipment. Administer, monitor, and maintain Fortinet firewalls and security appliances. Monitor network performance, availability, and security to ensure optimal service delivery. Diagnose and resolve network connectivity, switching, routing, and firewall-related issues. Respond to incidents, perform root cause analysis, and implement corrective actions. Perform network and security configuration changes following approved change management procedures. Ensure compliance with security policies, standards, and best practices. Coordinate with vendor support teams, including Cisco and Fortinet, for issue escalation and resolution. Maintain accurate technical documentation, including network diagrams, configurations, and operational procedures. Perform preventive maintenance, firmware upgrades, and health checks on network and security devices. Collaborate with customer stakeholders to support infrastructure improvements and operational requirements. Provide timely status updates, technical reports, and recommendations to the customer and project management team. Participate in planned maintenance activities and provide support during critical incidents when required.</p><p><strong>Desired Candidate Profile</strong></p>Provide onsite operational support for the customer's enterprise network and security infrastructure. <br> Configure, manage, and troubleshoot Cisco switches and enterprise networking equipment. <br> Administer, monitor, and maintain Fortinet firewalls and security appliances. <br> Monitor network performance, availability, and security to ensure optimal service delivery. <br> Diagnose and resolve network connectivity, switching, routing, and firewall-related issues. <br> Respond to incidents, perform root cause analysis, and implement corrective actions. <br> Perform network and security configuration changes following approved change management procedures. <br> Ensure compliance with security policies, standards, and best practices. <br> Coordinate with vendor support teams, including Cisco and Fortinet, for issue escalation and resolution. <br> Maintain accurate technical documentation, including network diagrams, configurations, and operational procedures. <br> Perform preventive maintenance, firmware upgrades, and health checks on network and security devices. <br> Collaborate with customer stakeholders to support infrastructure improvements and operational requirements. <br> Provide timely status updates, technical reports, and recommendations to the customer and project management team. <br> Participate in planned maintenance activities and provide support during critical incidents when required.