Quality Assurance / Quality Control Jobs in Oman

<p><strong>Job Title: Security Cameras and Networking Systems Technician (Low Voltage)</strong></p><p><strong>Responsibilities:</strong></p><ul><li>Installation, operation, and maintenance of surveillance cameras.</li><li>Installation, extension, and programming of network systems and low-voltage systems.</li><li>Diagnostics of faults and performing necessary maintenance.</li><li>Preparation and installation of network devices and linking them together.</li><li>Reading drawings and executing tasks according to technical specifications.</li><li>Testing systems and ensuring proper operation.</li><li>Preparing maintenance reports and completed works.</li></ul><p><strong>Requirements:</strong></p><ul><li>Appropriate technical qualification.</li><li>Experience in installing and maintaining surveillance cameras and network systems.</li><li>Good knowledge of low-voltage systems.</li><li>Ability to handle networking and surveillance devices.</li><li>Commitment, accuracy, and ability to work in the field.</li></ul>

<p>Role Description</p><p>We are looking for an experienced and results-driven <strong>Farm Manager</strong> to oversee the overall farm operations and ensure efficient and profitable crop production. The role will be responsible for planning, coordinating, and supervising farm activities across multiple crops while ensuring production targets, quality standards, and operational requirements are achieved.</p><p>The Farm Manager will oversee <strong>land preparation, planting, irrigation, crop nutrition, pest and disease management, harvesting, and post-harvest activities</strong>. The role requires strong hands-on field experience and the ability to manage intensive agricultural operations on a large-scale, multi-cropping farm.</p><p>The position will lead farm teams, allocate manpower and resources, monitor crop performance, and coordinate with production, maintenance, procurement, and other departments to ensure smooth operations. The Farm Manager will be fully accountable for <strong>crop performance, productivity, quality, and timely completion of farm activities</strong>.</p><p>The successful candidate should be practical, highly organised, and capable of making effective decisions in a demanding field environment.</p><p>Qualification</p><ul><li><strong>B.Sc. in Agriculture</strong> or equivalent qualification.</li><li>Minimum <strong>10 years of relevant agricultural experience</strong>.</li><li>Proven experience managing a <strong>large-scale farm with multi-cropping operations</strong>.</li><li>Strong hands-on experience in field crop production and farm operations.</li><li>Demonstrated responsibility for <strong>crop yield, quality, productivity, and production results</strong>.</li><li>Good knowledge of irrigation, crop nutrition, pest and disease management, and harvesting operations.</li><li>Strong team leadership and manpower management skills.</li><li>Computer literate with good knowledge of <strong>MS Office and agricultural records</strong>.</li><li>Good working knowledge of <strong>English and Hindi</strong>.</li><li>Willingness to <strong>relocate to Oman</strong> and work in a field-based environment.</li></ul>

<p>We are looking for a dynamic, results-driven Sales Manager to join our team at a 4-Star Resort in Salalah, Oman.</p><p>The ideal candidate will have strong experience in hotel/resort sales, excellent knowledge of the local and international market, and a proven track record of achieving revenue and business development targets.</p><p>Key Responsibilities</p><p>Develop and implement effective sales strategies to drive revenue and occupancy.</p><p>Build and maintain strong relationships with corporate clients, travel agencies, tour operators, and key accounts.</p><p>Identify new business opportunities and expand the resort’s market presence.</p><p>Manage sales activities, client visits, presentations, and negotiations.</p><p>Achieve monthly and annual sales targets.</p><p>Monitor market trends and competitor activities.</p><p>Work closely with the Revenue, Reservations, Marketing, and Operations teams.</p><p>Candidate Profile</p><p>Proven experience in a Sales Manager role within the hospitality industry.</p><p>Strong network of corporate, leisure, and travel-trade clients.</p><p>Excellent communication, negotiation, and relationship-building skills.</p><p>Target-oriented with a proactive and hands-on approach.</p><p>Strong knowledge of the Oman hospitality market is an advantage.</p><p>Fluency in both English and Arabic is mandatory.</p><p>Strong presentation, communication, and interpersonal skills.</p><p>Please mention “Sales Manager – Salalah” in the subject line.</p>

<ul><li>Ensure compliance with <strong>Oman Labour Law and Ministry of Labour requirements</strong>.</li><li>Handle employee contracts, joining formalities, transfers, resignations, terminations, leave, attendance, and other HR procedures.</li><li>Manage work permits, labour clearances, visas, employee documentation, and related government procedures.</li><li>Maintain accurate and up-to-date employee records and HR documentation.</li><li>Handle employee grievances, disciplinary matters, conflicts, and workplace issues professionally.</li><li>Coordinate with government authorities and relevant departments whenever required.</li><li>Develop and implement HR policies, procedures, and internal controls.</li><li>Support recruitment, manpower planning, onboarding, and employee retention.</li><li>Monitor attendance, overtime, leave, and other employee-related matters.</li><li>Provide practical HR solutions to management and employees.</li><li>Stay updated with changes in <strong>Oman Labour Law, Ministry of Labour regulations, and other applicable government requirements</strong>.</li><li>Maintain confidentiality of employee and company information.</li></ul><p>Candidate Requirements</p><ul><li><strong>Minimum 3–5 years of proven experience as an HR Manager or in a senior HR position.</strong></li><li>Strong practical knowledge of <strong>Oman Labour Law and Ministry of Labour procedures</strong>.</li><li>Hands-on experience in managing HR operations independently.</li><li>Strong problem-solving and decision-making abilities.</li><li>Quick learner with the ability to adapt to new systems and procedures.</li><li>Good communication and interpersonal skills.</li><li>Ability to deal professionally with employees at different levels.</li><li>Strong organizational and time-management skills.</li><li>Proactive attitude with a practical and solution-oriented approach.</li><li>Ability to work under pressure and handle multiple HR matters simultaneously.</li><li>Good knowledge of HR documentation, policies, procedures, and compliance requirements.</li><li>Proficiency in MS Office and HR systems is preferred.</li><li><strong>Candidates currently based in Oman with relevant local HR experience will be preferred.</strong></li></ul><p>What We Are Looking For</p><p>We are looking for someone who is <strong>hands-on, responsible, practical, and solution-oriented</strong>, rather than someone who only has theoretical HR knowledge.</p><p>The successful candidate should be able to identify problems, understand the situation quickly, take appropriate action, and provide practical solutions while ensuring compliance with Omani labour regulations.</p><p>' data-parsley-minlength='10' data-parsley-minlength-message='أدنى حد هو 10 حرف' errorMessage='' &gt;</p><p>We are looking for an experienced and proactive <strong>HR Manager</strong> to join our team in Oman. The ideal candidate should have strong practical experience in human resources, excellent problem-solving skills, and a thorough understanding of <strong>Oman Labour Law and Ministry of Labour procedures</strong>.</p><p>The candidate must be a hands-on HR professional who can independently manage day-to-day HR operations, handle employee matters effectively, and ensure full compliance with applicable Omani regulations.</p><p>Key Responsibilities</p><ul><li>Manage the company's complete HR operations and employee lifecycle.</li><li>Ensure compliance with <strong>Oman Labour Law and Ministry of Labour requirements</strong>.</li><li>Handle employee contracts, joining formalities, transfers, resignations, terminations, leave, attendance, and other HR procedures.</li><li>Manage work permits, labour clearances, visas, employee documentation, and related government procedures.</li><li>Maintain accurate and up-to-date employee records and HR documentation.</li><li>Handle employee grievances, disciplinary matters, conflicts, and workplace issues professionally.</li><li>Coordinate with government authorities and relevant departments whenever required.</li><li>Develop and implement HR policies, procedures, and internal controls.</li><li>Support recruitment, manpower planning, onboarding, and employee retention.</li><li>Monitor attendance, overtime, leave, and other employee-related matters.</li><li>Provide practical HR solutions to management and employees.</li><li>Stay updated with changes in <strong>Oman Labour Law, Ministry of Labour regulations, and other applicable government requirements</strong>.</li><li>Maintain confidentiality of employee and company information.</li></ul><p>Candidate Requirements</p><ul><li><strong>Minimum 3–5 years of proven experience as an HR Manager or in a senior HR position.</strong></li><li>Strong practical knowledge of <strong>Oman Labour Law and Ministry of Labour procedures</strong>.</li><li>Hands-on experience in managing HR operations independently.</li><li>Strong problem-solving and decision-making abilities.</li><li>Quick learner with the ability to adapt to new systems and procedures.</li><li>Good communication and interpersonal skills.</li><li>Ability to deal professionally with employees at different levels.</li><li>Strong organizational and time-management skills.</li><li>Proactive attitude with a practical and solution-oriented approach.</li><li>Ability to work under pressure and handle multiple HR matters simultaneously.</li><li>Good knowledge of HR documentation, policies, procedures, and compliance requirements.</li><li>Proficiency in MS Office and HR systems is preferred.</li><li><strong>Candidates currently based in Oman with relevant local HR experience will be preferred.</strong></li></ul><p>What We Are Looking For</p><p>We are looking for someone who is <strong>hands-on, responsible, practical, and solution-oriented</strong>, rather than someone who only has theoretical HR knowledge.</p><p>The successful candidate should be able to identify problems, understand the situation quickly, take appropriate action, and provide practical solutions while ensuring compliance with Omani labour regulations.<br><br>&nbsp;</p>

<p>Implement and maintain QA/QC procedures for electrical works in accordance with project specifications and quality standards. Prepare and review Inspection &amp; Test Plans (ITP), Method Statements, Checklists, and Quality Control Procedures. Conduct inspections of electrical installation and construction activities. Ensure electrical works comply with approved drawings, specifications, codes, and applicable standards. Inspect electrical equipment, materials, cable installations, termination, earthing, testing, and commissioning activities. Coordinate with site engineers, subcontractors, consultants, and client representatives for inspections and approvals. Prepare and maintain quality documentation, inspection reports, test reports, and project quality records. Identify quality issues, non-conformities, and deviations and coordinate corrective/preventive actions. Raise and close NCRs, observations, and punch points as required. Monitor material inspections and ensure materials conform to approved specifications. Participate in testing and commissioning inspections of electrical systems and equipment. Ensure proper implementation of ISO 9001:2015 quality management requirements. Support internal quality audits and maintain audit-related documentation. Monitor subcontractor quality performance and ensure compliance with project requirements. Coordinate with the project team to ensure timely completion of inspection and quality requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>BE/B.Tech in Electrical Engineering / EEE . Minimum 5+ years of relevant experience in Electrical QA/QC. ISO 9001:2015 Internal Auditor certification is required. Strong knowledge of electrical installation, inspection, testing, and commissioning. Good understanding of QA/QC procedures and documentation. Experience with ITP, Method Statements, NCR, MIR, WIR, inspection checklists, and quality reports . Knowledge of relevant electrical codes, standards, and project specifications. Substation / Switchyard project experience will be an added advantage. Strong communication, coordination, and documentation skills. Ability to work independently and coordinate effectively with site teams and clients.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>About us</strong>&nbsp;</span></p><br><p><span>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.&nbsp;</span></p><br><p>Key ResponsibilitiesPlan, schedule, conduct, and report Internal IMS audits in accordance with applicable&nbsp;standards, procedures, and audit programs.&nbsp;Support the implementation, enhancement, and digital transformation of the Audit&nbsp;Management System and related quality processes.&nbsp;Promote and apply Continual Improvement (CI) methodologies across all relevant&nbsp;business areas to enhance process effectiveness and efficiency.&nbsp;Monitor, track, and follow up on Nonconformance Reports (NCRs), corrective actions,&nbsp;and closure effectiveness.&nbsp;Prepare and submit weekly and monthly audit reports, updates, KPI dashboards, and&nbsp;management highlights.&nbsp;Analyze audit findings and trends to identify improvement opportunities and provide&nbsp;recommendations.&nbsp;Support the maintenance and continual improvement of the Integrated Management&nbsp;System (ISO 9001, ISO 14001, ISO 45001, and other applicable standards).&nbsp;Facilitate awareness sessions and provide guidance to process owners on audit&nbsp;requirements and compliance expectations.&nbsp;Support the department in quality initiatives, system developments, process&nbsp;optimization, and strategic improvement projects.&nbsp;Maintain accurate audit records, documentation, and performance metrics.&nbsp;Coordinate with internal stakeholders and external auditors as required.&nbsp;</p><br> <p>Qualifications &amp; Competencies&nbsp;Bachelor's degree in related field.&nbsp;Knowledge of IMS standards and auditing principles.&nbsp;Internal Auditor certification preferred.&nbsp;Strong analytical, reporting, and communication skills.&nbsp;Experience with digital systems, automation, and data analysis tools is an advantage.&nbsp;Good problem-solving, stakeholder management, and continuous improvement mindset.</p><br><p><strong>Moving forward together</strong></p><br><p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</p><br><p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</p><br><p>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p><br> </div>

<p>Responsibilities: Lead quality control processes from raw materials to finished products using HPLC, GC, UV, Karl Fischer, spectrophotometry, lab instruments &amp; analytical equipment.</p><p><strong>Desired Candidate Profile</strong></p><p>Professional in operation and calibration of HPLC, UV, FTIR, and all lab instruments. Must have extensive experience in preparing all QA documentation and compliance records.</p>

<p>We are hiring below mention manpower for Oman.</p><p><span >Candidate should have 6 to 8 years of exp in oil &amp; gas,petrochemical &amp; Refinery with NDT Level - 2 &amp; CSWIP certified.</span></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<ol type="a"><li><p>NDT Coordination</p></li><li><p>Witness and validate NDT activities such as RT, UT, MT, and PT.</p></li><li><p>Review NDT reports and ensure acceptance criteria compliance.</p></li><li><p>Documentation & Reporting</p></li><li><p>Review and endorse QA/QC documentation including:</p></li><li><p>Welding procedures (WPS/PQR)</p></li><li><p>Inspection reports</p></li><li><p>Material traceability records</p></li><li><p>Prepare daily/weekly inspection reports and submit to client/TPI agency.</p></li><li><p>Identify and report non-conformances (NCRs) and follow up on corrective actions.</p></li><li><p>Compliance & Standards</p></li><li><p>Ensure adherence to:&nbsp;AWS D1.1, ASME Section IX, ISO standards, Client specifications and project requirements</p></li><li><p>Verify material identification and traceability.</p></li><li><p>Stakeholder Coordination</p></li><li><p>Interface with contractor QA/QC, client representatives, and project team.</p></li><li><p>Provide technical clarification and inspection feedback.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol type="a"><li><p>Diploma / Degree in Mechanical Engineering or related discipline.</p></li><li><p>CSWIP 3.1 / AWS-CWI or equivalent (Mandatory).</p></li><li><p>CBT Certification (as per client/project requirements).</p></li><li><p>Knowledge of international codes and offshore fabrication standards.</p></li><li><p><strong>5–10 years in welding inspection.</strong></p><br><br></li></ol>

<p>Responsible for monitoring the quality of incoming and outgoing materials, products, services for the assigned project, as well as the associated construction/production/manufacturing/installation etc process. Also responsible for conducting tests, analyzing measurements, and reporting thereof. Overall, a Quality Control Inspector, is responsible for making sure that the material/product/service meets the expected standards before being sent to the customer so as to arrest/reduce the chances of failure/non conformity.<br></p><ol><li><p>Responsible for all day to day activities and execution of all Quality Control plans for the assigned project in line with organizational and project/location specific QMS/CQP/PQP, international standards (ISO etc), client and statutory requirements</p></li><li><p>Responsible to perform various functional quality assessments & inspections on input samples (materials, products, services) and accept/reject based on specified internal/external criteria and defined procedures. Responsible to assess & inspect output samples (materials, products, services) and accept/reject based on specified internal/external criteria and defined procedures. Responsible to initiate corrective actions on non-conformities and monitor & track them to completion</p></li><li><p>Responsible to define functional inspection and test processes and document inspection outcomes by completing detailed inspection reports and performance records. Responsible to measure, track and monitor improvements to the construction/production/manufacturing/installation etc process to ensure quality control</p></li><li><p>Responsible for all individual and specific departmental productivity targets, financial objectives, KPIs and attainment thereof.<br></p></li></ol><p><strong>Other tasks:</strong></p><ol><li><p>Promoting Group Values, Code of Conduct and associated policies</p></li><li><p>Participating and providing positive contribution to technical, commercial, planning, safety and quality performance of the organization and in accordance with Client, Contractual, regulatory requirements</p></li><li><p>Undertaking any other responsibilities as directed and mutually agreed with the Line Management</p><p><br><br></p></li></ol><p><strong>Desired Candidate Profile</strong></p><p>Responsible for execution of Quality inspections as per SP 1171, Contract quality control plans and inspection test packs. He/she shall report to the relevant area Quality Engineer.<br></p><p><strong>Educational Qualifications</strong></p><ul><li><p>Bachelor’s degree in Mechanical Engineering<br></p></li></ul><p><strong>Professional Certifications</strong></p><ul><li><p>Welding Inspection Qualification (CSWIP 3.1 or AWS- CWI) or equivalent</p></li><li><p>ASNT Level 2 or equivalent in UT, RT, PT, MT.</p></li><li><p>Certification in Quality Management Systems, Six Sigma, ISO, Total Quality Management or equivalent (preferred)</p></li><li><p>B_Gas Certification.</p></li></ul><p><strong>Skills</strong></p><ul><li><p>A proven work experience as a Welding QCI</p></li><li><p>Familiarity with latest quality-oriented trends in the industry. Knowledge of best practices</p></li><li><p>Strong writing and record keeping abilities. Strong IT skills. Strong communication, planning, organizing and leadership skills.</p></li></ul><p><br></p><p><u>Key details of the position:</u></p><ul><li><p>Site-based job&nbsp;<strong>without family status</strong></p></li><li><p><strong>Food, accommodation and transportation</strong>&nbsp;will be provided by the company</p></li><li><p>Mandatory -&nbsp;<strong><em><u>Oil & Gas Experience & The role requires significant experience in pipelines, Cross Country Pipelines and flowlines and is offered on a long-term basis employment.</u></em></strong></p></li><li><p><strong>Leave cycle:</strong>&nbsp;6 months followed by 14 days of paid leave&nbsp;(Client approved Candidates/position only)</p></li></ul><p><br><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Tech Lead Automation QA F/H </p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>La division Data &amp; Web a pour mission d'accompagner notre croissance industrielle soutenue et les défis sociétaux de notre temps. La Digital Factory, véritable moteur de cette transformation digitale, a pour objectif de créer et de délivrer des produits et services innovants en exploitant des technologies de pointe.<br>Au sein de notre Direction des Systèmes d'Information, la Software Factory a pour mission de fournir à l'ensemble de nos communautés de développeurs et aux équipes projets les outils, les pipelines CI/CD, les référentiels et les environnements les plus performants et sécurisés. L'ambition est de construire des modèles de qualité durables, intégrant progressivement l'automatisation et l'IA comme leviers d'efficacité et de pilotage.<br>En tant que Tech Lead en Automatisation des Tests, vous serez au cœur de notre stratégie de qualité logicielle. Vous aurez pour rôle clé de concevoir, élaborer et mettre en œuvre une stratégie de tests automatisés pour garantir la fiabilité et la robustesse de nos applications. Vous travaillerez de manière étroite avec nos équipes de développement, DevOps et produit.<br>Voulez-vous en savoir davantage ? <br>Le défi de notre futur(e) Tech Lead sera de faire de la qualité un vecteur de performance, de maîtrise des risques et d'accélération du delivery.<br>Véritable référent qualité, vous contribuerez à structurer et industrialiser les pratiques d'ingénierie qualité. Vous jouerez un rôle déterminant dans la montée en maturité des équipes QA en garantissant la cohérence méthodologique entre les squads.<br>Vos Objectifs Principaux :<br>• Définir et piloter la stratégie de tests automatisés à travers tout le cycle de développement logiciel, en tenant compte des meilleures pratiques et des exigences du projet.<br>• Mettre en œuvre et superviser l'architecture des tests en optimisant les processus d'automatisation.<br>• Conduire la mise en place des outils et frameworks de tests automatisés les plus adaptés, notamment en utilisant votre expertise en Java, Cypress, Playwright, Postman et Gatling.<br>• Assurer le coaching et la montée en compétences des équipes, et participer à la veille technologique pour garantir l'adoption des technologies les plus innovantes.<br>• Accompagner les équipes de développement dans une démarche quality by design / shift-left<br>• Diffuser les bonnes pratiques QA et contribuer à la montée en compétence des équipes</p><br><br><p>Être Tech Lead QA, chez Safran Aircraft Engines, c'est porter les responsabilités suivantes :<br>Définition et pilotage des pratiques Quality Engineering<br>• Formaliser le référentiel méthodologique associé à la qualité<br>• Définir les standards de test par niveau : unitaire, intégration, UAT, performance, sécurité<br>• Mettre en place une stratégie Shift Left / shift Right<br>• Définir une stratégie d'automatisation <br>Gouvernance des outils et architecture d'automatisation<br>• Sélectionner et rationnaliser les outils (test management, framework, etc.)<br>• Définir une architecture d'automatisation des tests (framework , CI, reporting)<br>• Assurer le suivi de la cohérence de la CI/CD en ligne avec les enjeux de qualité logicielle <br>Industrialisation et performance<br>• Standardiser et industrialiser les pratiques de tests<br>• Construire un dashboard qualité consolidé de niveau plateforme<br>• Identifier les axes d'amélioration continue<br>• Intégrer l'IA dans les processus de test<br>Leadership et animation<br>• Animer la practice QA<br>• Mettre en place des communautés techniques de partage<br>• Accompagner les squads dans leur montée en compétence et dans l'amélioration continue</p><br><br><p>Envie de nous rejoindre, mais vous vous demandez si votre profil peut répondre à notre besoin ? <br>Bac+5 en Informatique, école d'ingénieur ou équivalent.<br>Vous justifiez d'une <br>• Expérience avérée dans un rôle de Tech Lead en Automatisation des Tests sur un programme d'envergure <br>• Expertise solide en Java, Postman, Gatling et Playwright, avec une capacité à intervenir de manière opérationnelle sur ces outils.<br>• Capacité éprouvée à définir des stratégies de tests automatisés et à les mettre en œuvre de manière autonome, avec une vision globale et stratégique.<br>• Compétences en leadership technique et en gestion d'équipe pour accompagner et faire évoluer nos collaborateurs.<br>Vous justifiez d'un minimum de 5 ans d'expérience en gestion de la qualité logicielle et en mise en place de méthodologie et outillage des tests avec des pratiques Agile et DevOps.<br>Idéalement, vous comprenez les enjeux des architectures cloud et vous avez utilisé l'IA pour améliorer la qualité <br>Vous avez le sens du service et de la satisfaction client, avez de fortes capacités à communiquer, convaincre et entraîner. De nature curieuse et proactive, vous comprenez les enjeux business et savez identifier, classifier et prioriser les fonctionnalités et besoins des clients, tout en maîtrisant les aspects techniques des produits dont vous avez la charge.<br>Au sein du département nous valorisons un environnement de travail où l'autonomie, la rigueur, l'entraide, la transparence et l'innovation sont au cœur de nos action.<br>Le groupe évoluant dans un contexte international, vous avez un bon niveau d'anglais et bénéficiez de solides qualités rédactionnelles et orales.<br>Qu'attendez- vous ? Postulez ! Nous vous attendons pour relever de nouveaux défis !</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Data Leader Qualité F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Vous cherchez une opportunité de rejoindre un secteur en pleine croissance et en constante évolution, ce poste vous permettra d'exercer vos talents.<br>Nous recherchons un Digital Leader Qualité (data et IA) afin d'améliorer notre exploitation des données qualité et accélérer la transformation digitale de nos modes de fonctionnement du réseau qualité Support et Services, pour cela l'objectif est de:<br>- Rendre les données qualité plus facilement accessibles et exploitables dans un format et un cadre pertinents.<br>- Développer/accompagner le développement des solutions d'IA prédictive pour anticiper les risques qualité<br>- Optimiser les temps de traitement des événements qualité par l'automatisation/digitalisation<br>- Permettre des synthèses rapides pour aider les équipes opérationnelles dans l'analyse et la prise de décision<br>- Contribuer à la sécurité aérienne en remontant les écarts et interrogations et en faisant respecter les fondamentaux de la qualité <br>A ce titre, vous aurez la responsabilité de :<br>1. Piloter la roadmap Data de la direction Qualité Support, Services <br>- Animer des workshops de priorisation et de déploiement des chantiers Data<br>- Contribuer, voire animer et piloter les chantiers IA et data sur la thématique qualité (train Agile qualité)<br>2. Mettre en place la gouvernance des données et les actions de progrès associées :<br>- Concevoir et animer le plan de progrès du Management des données et en piloter la maturité <br>- Structurer le patrimoine/catalogage des données qualité (cartographie, modèle de données, règles, standards)<br>- En particulier, contribuer à la gouvernance, définition et exploitation des données du réseau qualité Support et Services <br>- Mettre en œuvre les meilleures pratiques en matière de gestion des données<br>- Implémenter les règles de sécurité et compliance (RGPD, export control)<br>- Construire le plan de surveillance de la donnée (données clefs et propriétaires des données, exigences de qualité). Assurer la qualité et l'intégrité des données.<br>3. Reporting et communication :<br>- Produire ou permettre des synthèses pour aider les équipes de la Direction, dans l'analyse et la prise de décision<br>- Améliorer et/ou concevoir des outils simples et ergonomiques (Tableaux de bord PBI, …) pour le pilotage temps réel des sujets qualité<br>- Contribuer à la stratégie Data de la direction Qualité, Progrès et Transformation Digitale et de l'entreprise</p><br><br><p>-</p><br><br><p>- Compétences en gestion et analyse de données<br>- Capacité à comprendre et à interpréter des données techniques<br>- Appétence pour la résolution de problèmes<br>- Compréhension de la façon dont les données sont utilisées par les métiers et les impacts de la donnée sur la capacité du métier à tenir ses objectifs<br>- Connaissance des procédures sur la sécurité des données et des règlementations en vigueur (export control, RGPD) et un sens de l'éthique prononcé<br>- Capacité d'analyse et synthèse<br>- Esprit d'innovation, force de proposition et prise d'initiative<br>- Autonomie, organisation et rigueur<br>- Très bon relationnel, esprit d'équipe et capacité à convaincre et embarquer<br>- Maitrise de l'anglais</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing).<br>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None&nbsp;<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service&nbsp;<br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Sales Manager <p><strong>MADI international</strong> is looking for an experienced <strong>Sales Manager</strong> to join our dynamic team in Oman. As part of our organization in Oman, you'll thrive in an onsite environment, leading sales initiatives and driving business growth across the region. This pivotal role offers an exciting opportunity to develop and execute sales strategies in a fast-paced setting while collaborating with cross-functional teams.</p><br> <p><strong>Responsibilities:</strong></p><br> <ul> <li>Develop and implement effective sales strategies to achieve company targets.</li> <li>Lead, motivate, and manage the sales team to exceed performance goals.</li> <li>Identify new business opportunities and expand the customer base.</li> <li>Establish and maintain strong relationships with key clients and stakeholders.</li> <li>Monitor sales performance and prepare regular reports for management.</li> <li>Collaborate with marketing and product teams to maximize results.</li> <li>Conduct market research and competitor analysis to inform business decisions.</li> </ul> <p><strong> Requirements:</strong></p><br> <ul> <li>Bachelor's degree in Business Administration, Marketing, or a related field.</li> <li>Minimum 5 years of experience in sales, with at least 2 years in a managerial role.</li> <li>Demonstrated ability to lead sales teams to achieve goals.</li> <li>Excellent communication, negotiation, and interpersonal skills.</li> <li>Results-oriented with strong organizational skills.</li> <li>Proficiency in Microsoft Office and CRM software.</li> <li>Fluency in English (written and spoken).</li> <li>Experience working within the Omani market or GCC region is a plus.</li> <li>Proficiency in Arabic is a plus.</li> <li>Background in B2B sales within relevant industries.</li> </ul> <p><strong>What we offer:</strong></p><br> <ul> <li>Competitive salary package with performance-based incentives.</li> <li>Comprehensive health insurance coverage.</li> <li>Opportunities for career growth and professional development.</li> <li>Supportive and collaborative team environment.</li> <li>Pleasant and modern onsite working facilities.</li> </ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p>To prepare techno-commercial proposals, cost estimates, bid documentation, and tender submissions for offshore oil &amp; gas, EPCIC, offshore platforms, subsea, jackets, topsides, pipelines, and renewable energy projects. The role involves coordinating with engineering, procurement, planning, construction, subcontractors, and commercial teams to develop competitive and accurate bids aligned with client requirements.</p><br>Key ResponsibilitiesProposal Management<ul><li>Review ITT (Invitation to Tender), RFQ, RFP, and bid documents.</li><li>Analyze client requirements, scope of work, contractual terms, and technical specifications.</li><li>Coordinate with multidisciplinary teams for bid preparation.</li><li>Prepare bid execution strategies and proposal documents.</li><li>Lead bid clarification meetings and client interactions.</li><li>Ensure timely submission of technical and commercial proposals.</li></ul>Estimation &amp; Costing<ul><li>Prepare detailed cost estimates for offshore fabrication, installation, hook-up, commissioning, and EPC projects.</li><li>Estimate material quantities based on engineering deliverables.</li><li>Develop manpower loading and productivity calculations.</li><li>Estimate fabrication, marine spread, installation, transportation, and construction costs.</li><li>Obtain quotations from vendors and subcontractors.</li></ul><br> </div>

<div><strong>Customer Manager</strong></div> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who finds the right solutions at the right time? You do! Then we need to hear from you. Grab this unique opportunity to join the best Freight forward company.</em> DHL Global Forwarding has an opening for a <strong>Customer Manager </strong>in<strong> Muscat, Oman. </strong></p> <p>Join us in connecting people and improving lives!</p>   <p><strong>In this Customer Manager position </strong></p> <ul> <li>Contribute to development of customer service strategy in line with country level strategy, business objectives, guidelines and policies</li> <li>Draft and ensure delivery of operational plans, measures and budgets to achieve defined results</li> <li>Ensure high impact customer service initiatives and activities across the defined geographic / business area</li> <li>Monitor cost and effectiveness of initiatives to prioritize spending and resource allocation</li> <li>Share customer service related input for business decisions and programs</li> <li>Design customer service programs, processes and policies to meet business objectives and protect customer relationships and public reputation</li> <li>Ensure implementation of systems, standards, targets and customer feedback mechanisms to monitor customer service performance</li> <li>Monitor customer service inquiries, coordinate and resolve escalated customer complaints/ issues</li> <li>Encourage use of global/ regional customer service technologies and processes</li> <li>Implement best in class customer service management practices and knowledge sharing</li> <li>Cooperate with senior executives, particularly in marketing and sales to integrate customer service strategies and initiatives and align with business objectives</li> </ul> <p><strong>Now, here is what we need from you!</strong></p> <ul> <li>Bachelor’s Degree or equivalent experience/qualification</li> <li>More than 6 years of work experience</li> </ul>       <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul>     <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision:      </strong>The Logistics Company for the World.</p> <p><strong>Our Mission:    </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose:   </strong>Connecting People, improving lives.<br> <strong>Our Values:     </strong>Respect & Results<br> <strong>Our Goals:       </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>            

<br> <p>We are seeking an experienced and detail-oriented, Finance Manager with prior experience in hospital to oversee the financial operations of a healthcare organization in Oman. The ideal candidate will be responsible for financial planning, budgeting, reporting, cash flow management, and ensuring compliance with applicable financial regulations and internal policies. </p> <p>The candidate should possess strong analytical skills, leadership abilities, and the capacity to support management in making informed financial decisions.</p> <p> <strong>Key Responsibilities</strong> </p> <ul> <li>Oversee day-to-day financial operations, including accounting, budgeting, and financial reporting.</li> <li>Prepare and monitor annual budgets, financial forecasts, and cash flow projections.</li> <li>Manage accounts payable, accounts receivable, general ledger, and bank reconciliations.</li> <li>Prepare monthly, quarterly, and annual financial statements and management reports.</li> <li>Monitor financial performance, identify cost-saving opportunities, and improve operational efficiency.</li> <li>Ensure accurate financial records and compliance with applicable accounting standards, tax regulations, and financial policies in Oman.</li> <li>Coordinate with internal and external auditors and support audit requirements.</li> <li>Establish and maintain effective financial controls and risk management procedures.</li> <li>Monitor hospital expenses, revenue, and financial performance, where applicable.</li> <li>Supervise and guide the finance and accounting team.</li> <li>Provide financial analysis and recommendations to senior management to support strategic planning and decision-making.</li> </ul> <p> <strong>Qualifications and Requirements</strong> </p> <ul> <li>Bachelor's degree in Finance, Accounting, Commerce, or a related field.</li> <li> <strong>Hospital experience mandatory</strong> </li> <li>Professional qualifications such as ACCA, CPA, CMA, or an equivalent qualification would be an advantage.</li> <li>Relevant experience in financial management, preferably within a hospital or healthcare organization.</li> <li>Strong knowledge of accounting principles, budgeting, financial reporting, and internal controls.</li> <li>Familiarity with accounting software and ERP systems.</li> <li>Proficiency in Microsoft Excel and financial reporting tools.</li> <li>Excellent analytical, organizational, and problem-solving skills.</li> <li>Strong communication and team management abilities.</li> </ul> <br> <p> <strong>What We Are Looking For</strong> </p> <ul> <li>A responsible and detail-oriented finance professional.</li> <li>Someone capable of managing financial operations independently.</li> <li>A candidate with strong financial planning and decision-making skills.</li> <li>A professional who can work effectively with management and other departments.</li> </ul><p><strong>Desired Candidate Profile</strong></p><p> <strong>Qualifications and Requirements</strong> </p> <ul> <li>Bachelor's degree in Finance, Accounting, Commerce, or a related field.</li> <li> <strong>Hospital experience mandatory</strong> </li> <li>Professional qualifications such as ACCA, CPA, CMA, or an equivalent qualification would be an advantage.</li> <li>Relevant experience in financial management, preferably within a hospital or healthcare organization.</li> <li>Strong knowledge of accounting principles, budgeting, financial reporting, and internal controls.</li> <li>Familiarity with accounting software and ERP systems.</li> <li>Proficiency in Microsoft Excel and financial reporting tools.</li> <li>Excellent analytical, organizational, and problem-solving skills.</li> <li>Strong communication and team management abilities.</li> </ul> <br> <p> <strong>What We Are Looking For</strong> </p> <ul> <li>A responsible and detail-oriented finance professional.</li> <li>Someone capable of managing financial operations independently.</li> <li>A candidate with strong financial planning and decision-making skills.</li> <li>A professional who can work effectively with management and other departments.</li> </ul>

<p><br></p><p>Mandarin Oriental, Muscat</p><p>Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort offering 150 stylishly appointed guestrooms and suites, five restaurants and bars, a luxurious Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea, as well as a variety of banquet and meeting spaces designed to accommodate social and business events. For those seeking a luxury living experience in one of Muscat s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combines the Group s legendary service, world-class amenities, and sweeping sea or mountain views.</p><p>We are looking for new Fans who are passionate about luxury hospitality and would enjoy being part of the Mandarin Oriental, Muscat team.</p><p>Scope</p><p>Provides functional assistance and direction to Food &amp; Beverage operations as assigned. Interacts with individuals outside the hotel, including guests, clients, suppliers, government officials, competitors, and members of the local community. Coordinates functions and activities with relevant hotel department heads and Food &amp; Beverage leaders.</p><p>Responsibilities</p><p>Planning and Organizing</p><ul><li>Supervises the day-to-day functioning of Food &amp; Beverage employees, facilities, sales, and costs within the assigned area of responsibility.</li><li>Controls and analyses the quality levels of products and services.</li><li>Monitors guest satisfaction and takes appropriate action when required.</li><li>Under the guidance of the Food &amp; Beverage Manager, participates in functions such as recruitment, employee orientation, on-the-job performance appraisal, coaching, and disciplinary processes when necessary to ensure appropriate staffing and productivity.</li><li>Participates in service operations as necessary and in accordance with operational requirements and established standards.</li><li>Coordinates guest reservations and private events as required.</li><li>Plans and organizes work effectively, ensuring operational priorities are addressed.</li></ul><p>Communication</p><ul><li>Develops formal training plans and conducts on-the-job training sessions for Food &amp; Beverage employees.</li><li>Attends and actively contributes to weekly Food &amp; Beverage departmental meetings.</li><li>Conducts pre-service briefings and maintains effective communication with the Executive Chef and other relevant departments.</li><li>Ensures clear and effective communication within the team and across departments.</li></ul><p>Personal Development</p><ul><li>Supports the ongoing training and development of Food &amp; Beverage employees.</li><li>Ensures that hotel grooming and appearance standards are consistently maintained.</li><li>Identifies development opportunities for self and team members and takes appropriate action to strengthen capabilities.</li></ul><p>General</p><ul><li>Supervises, coordinates, and directs the prompt, efficient, and courteous service of food and beverages within the assigned operation.</li><li>Controls and analyses, on an ongoing basis: Merchandising and marketing Operating costs Sanitation and hygiene standards</li><li>Establishes and maintains effective employee relations.</li><li>Ensures compliance with hotel policies, procedures, service standards, and operational requirements.</li><li>Performs related duties and special projects as assigned.</li></ul><p>Customer Focus</p><ul><li>Maintains a strong focus on service standards, accuracy, consistency, and quality.</li><li>Ensures clarity of roles, functions, and responsibilities within the team.</li><li>Establishes and maintains effective systems of information and ensures that procedures are consistently followed.</li><li>Actively seeks feedback from guests rather than waiting for complaints.</li><li>Takes appropriate action to enhance guest satisfaction and the overall guest experience.</li></ul><p>Leadership</p><ul><li>Coaches team members on the job and provides practical demonstrations and guidance.</li><li>Uses a coaching approach to encourage team members to identify solutions and develop problem-solving skills.</li><li>Monitors performance, assesses employees objectively, and recommends appropriate training and development opportunities.</li><li>Identifies areas where additional team support is required and takes appropriate action.</li><li>Provides guidance, support, and constructive feedback to enhance individual and team capabilities.</li><li>Distributes work equitably and according to the abilities and responsibilities of team members.</li><li>Empowers individuals to complete tasks independently while providing support when required.</li><li>Leads by example and demonstrates behaviours that reflect the desired work standards and values.</li><li>Uses effective communication and persuasion to positively influence others.</li><li>Accepts responsibility and accountability for decisions and clearly communicates the rationale behind them.</li></ul><p>Teamwork</p><ul><li>Freely shares knowledge, information, ideas, and experience to support others.</li><li>Gives appropriate credit and recognition to team members.</li><li>Works collaboratively and supports others both within and across departments.</li><li>Promotes an environment of cooperation and mutual responsibility.</li><li>Encourages two-way communication, confirms understanding, and actively seeks feedback.</li><li>Communicates messages clearly and effectively, both verbally and in writing, to individuals and groups.</li><li>Demonstrates awareness, sensitivity, and respect for cultural differences.</li><li>Encourages teamwork within the department and across other teams, departments, and divisions.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 2 years experience in the luxury hospitality industry; additional relevant experience is preferred.</li><li>Strong communication and organizational skills.</li><li>Knowledge of relevant information systems.</li><li>Strong guest focus and customer service orientation.</li><li>Effective problem-solving and decision-making skills.</li><li>Confident, well-groomed, and professional appearance.</li><li>Warm, welcoming, pleasant, and approachable personality.</li><li>Demonstrates integrity and professionalism.</li><li>Excellent verbal and listening communication skills.</li><li>Demonstrates self-confidence and sound judgment.</li><li>Takes initiative and demonstrates a results-oriented approach.</li><li>Ability to build effective professional relationships.</li><li>Facilitates open and transparent communication.</li><li>Fosters teamwork and collaboration.</li><li>Ability to delegate effectively.</li><li>Promotes diversity and inclusion within the team.</li><li>Ability to multitask and establish clear priorities.</li><li>Supports and builds commitment to change.</li><li>Drives continuous improvement and shares best practices.</li><li>Excellent written and spoken English; knowledge of an additional language is preferred.</li><li>Basic computer and information system skills.</li></ul>

<p>Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p><strong>Managing Day-to-Day Operations</strong></p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p><strong>Leading Food and Beverage Team</strong></p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.</p><p><strong>Ensuring Exceptional Customer Service</strong></p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</p><p><strong>Managing and Conducting Human Resource Activities</strong></p><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.</p><p><strong>Additional Responsibilities</strong></p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul>