Quality Assurance / Quality Control Jobs in Oman
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<p><h4>Job summary</h4>
<p>Areas of responsibility include restaurants/bars and room service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited</p><p></p>
<div>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Managing Day-to-Day Operations</strong> </p>
<p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p>
<p> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</p>
<p> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p>
<p> </p>
<p> <strong>Leading Food and Beverage Team</strong> </p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Serves as a role model to demonstrate appropriate behaviors.</p>
<p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p>
<p> Ensures and maintains the productivity level of employees.</p>
<p> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</p>
<p> Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</p>
<p> Ensures compliance with all applicable laws and regulations.</p>
<p> Ensures compliance with food handling and sanitation standards.</p>
<p> Ensures staff understands local, state and Federal liquor laws.</p>
<p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p>
<p> Establishes guidelines so employees understand expectations and parameters.</p>
<p> Monitors alcohol beverage service in compliance with local laws.</p>
<p> </p>
<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</p>
<p> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</p>
<p> Handles guest problems and complaints.</p>
<p> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</p>
<p> Ensures corrective action is taken to continuously improve service results.</p>
<p> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p>
<p> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</p>
<p> </p>
<p> <strong>Managing and Conducting Human Resource Activities</strong> </p>
<p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p>
<p> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p>
<p> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</p>
<p> Ensures employees receive on-going training to understand guest expectations.</p>
<p> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p>
<p> Strives to improve service performance.</p>
<p> Ensures recognition is taking place across areas of responsibility.</p>
<p> </p>
<p> <strong>Additional Responsibilities</strong> </p>
<p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p>
<p> Analyzes information and evaluating results to choose the best solution and solve problems.</p>
<p> Assists servers and hosts on the floor during meal periods and high demand times.</p>
<p> Recognizes good quality products and presentations.</p>
<p> Supervises daily shift operations in absence of Assistant Restaurant Manager.</p>
<p> Oversees the financial aspects of the department including purchasing and payment of invoices.</p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.<br>OR<br>• 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Security Operations<br>• Assists in the development and implementation of emergency procedures.<br>• Recommends follow-up action for security breaches.<br>• Conducts investigation of all losses of property assets and refers to proper management for disposition.<br>• Deploys security staff to effectively monitor and protect property assets.<br>• Complies with all Corporate Security safety and security management guidelines and procedures.<br>• Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.<br>• Conducts periodic patrols of entire property and parking areas.<br>• Recognizes success across areas of responsibility.<br>• Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.<br>• Implements action plans to monitor and control risk.<br>• Keeps abreast of local criminal activity as it may impact property.<br>• Maintains required reports and documentation regarding patrols of property and parking areas.<br>• Inspects all security equipment and ensures it is fully functioning.<br>• Provides means for obtaining necessary medical attention on a timely basis.<br>• Conducts hourly employee performance appraisals according to Standard Operating Procedures.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Maintains first aid and CPR certifications required for Security officers.<br>• Implements local authority requirement for security and safety.<br>Leading Security Teams<br>• Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.<br>• Celebrates successes by publicly recognizing the contributions of team members.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>Providing and Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Meets quality standards and customer expectations on a daily basis.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>Conducting Human Resources Activities<br>• Assists in minimizing cost of accident claims through aggressive claims management.<br>• Brings issues to the attention of Human Resources as necessary.<br>• Strives to improve service performance.<br>• Administers property policies fairly and consistently.<br>Additional Responsibilities<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Develops and maintains a working relationship with local law enforcement authorities.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Provides guidance in setting health and safety policies and standards.<br>• Coordinates with Event Sales for VIP escort and media control for large events.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Guest Services Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures recognition of employees is taking place across areas of responsibility.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Maintaining Guest Services and Front Desk Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.<br>• Manages department controllable expenses to achieve or exceed budgeted goals.<br>Managing Projects and Policies<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.<br>• Strives to improve service performance.<br>• Empowers employees to provide excellent customer service.<br>• Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Responds to and handles guest problems and complaints.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees are treated fairly and equitably.<br>• Manages employee progressive discipline procedures for Front Office Staff.<br>• Administers the performance appraisal process for direct report managers.<br>• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>About us</strong> </span></p><br><p><span>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions. </span></p><br><p><span><span><strong>Purpose</strong></span></span><span><span>Lead and manage multi-discipline engineering teams to deliver refinery and petrochemical projects safely, on schedule, within budget, and to the required quality standards. Ensure compliance with Worley Management System requirements and customer specifications.</span></span></p><br><p><span><span><strong>Key Responsibilities</strong></span></span></p><br><ul><li><span><span>Lead engineering execution for Concept, Pre-FEED, FEED, Detailed Design, EPCM and EPC projects.</span></span></li><li><span><span>Manage engineering scope, schedule, budget, resources and technical quality.</span></span></li><li><span><span>Coordinate interfaces between disciplines, licensors, vendors, customers and execution centers.</span></span></li><li><span><span>Lead design reviews, technical assurance, risk management and change management activities.</span></span></li><li><span><span>Support project delivery, customer engagement and business development activities.</span></span></li></ul><p><span><span><strong>Mandatory Experience</strong></span></span></p><br><ul><li><span><span>Minimum <strong>15 years</strong> of engineering experience.</span></span></li><li><span><span>Minimum <strong>10 years' experience on refinery and petrochemical projects</strong>.</span></span></li><li><span><span>Proven experience as <strong>Engineering Manager, Project Engineering Manager or Engineering Lead</strong> on major refinery and petrochemical facilities.</span></span></li><li><span><span>Experience in FEED, Detailed Design, EPCM and/or EPC project delivery.</span></span></li><li><span><span>Demonstrated leadership of multi-discipline engineering teams.</span></span></li></ul><p><span><span><strong>Essential Skills</strong></span></span></p><br><ul><li><span><span>Engineering Management</span></span></li><li><span><span>Technical Assurance</span></span></li><li><span><span>Interface Management</span></span></li><li><span><span>Risk & Change Management</span></span></li><li><span><span>Team Leadership</span></span></li><li><span><span>Customer & Stakeholder Management</span></span></li></ul> <p><span><span><strong>Qualifications</strong></span></span></p><br><ul><li><span><span>Bachelor’s Degree in Engineering.</span></span></li><li><span><span>Chartered Engineer or equivalent preferred.</span></span></li></ul><p><strong>Moving forward together</strong></p><br><p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</p><br><p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</p><br><p>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p><br> </div>
<p>Manage EPT / EPF and Well Testing Operation in accordance with cleint specifications and contract requirements</p><p>Develop operation plans, schedules, budgets, manpower, any challanges at the feild.</p><p>Coordinate with Head Office project team regarding operation status</p><p>Ensure compliance with contract scope, KPIs, claint procedures, and HSE requirements</p><p>Provide Operation/Technicial support.</p><p>Ensure strict adherence to HSE, PTW systems, SIMOPS, and Life-Saving Rules</p><p>Lead HAZID, HAZOP, JSA, and risk assessment workshops</p><p>Manage multidisciplinary teams including operations, maintenance, logistics, QA/QC, and subcontractors at the feild</p><p>Support project costs control, monitor operation status</p><p>Act as the primary interface with cleint for technical, operational matters</p><p>Ensure proper operqation reporting, documentation, handover, and close-out in line with cleint requirements</p><p>Support development, mentoring, and competency growth of Omani staff</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>Role Objective:<br></p><br><p><span>To lead and
deliver complex, high-value aircraft and engineering-related projects across
the airline’s fleet lifecycle, ensuring safe, compliant, and cost-effective
execution of heavy maintenance events, aircraft transitions, Entry Into Service
programs, End-of-Lease returns, ACMI inductions, and fleet modification
initiatives. The role exists to ensure aircraft are delivered, maintained,
modified, and transitioned in line with regulatory requirements, contractual
obligations, and operational readiness standards, while minimizing downtime and
optimizing fleet availability.</span><br></p><br><span></span><br><br><p><span>Duties and
Responsibilities:</span><br></p><br><ul><li><span><span>Lead and manage aircraft engineering and fleet-related projects from
initiation through completion.</span><br></span></li><li><span><span>Coordinate and oversee the BFE selection and procurement process by
working closely with user departments and the Technical Materials Department,
ensuring that all equipment meets operational and technical requirements, and
that procurement and delivery activities are completed in accordance with
project schedules and program objectives.</span><br></span></li><li><span><span>Manage all routine and non-routine checks including regular WP, engine
change, fuel nozzle change, modification tasks.</span><br></span></li><li><span><span>Interface directly with relevant departments to effectively manage
contractual obligations, including negotiating amendments arising from design
modifications or schedule changes, resolving any contractual disputes, and
ensuring the successful and formal closure of contracts upon project
completion.</span><br></span></li><li><span><span>Review, coordinate, and support the preparation of proposals, statements
of work, technical specifications, cost estimates, and contract negotiation
activities to assist the Director of Engineering in evaluating options,
selecting the most suitable solutions, and determining appropriate actions.</span><br></span></li><li><span><span>Act as the key liaison between internal stakeholders and external
parties regarding aircraft specifications, build configuration, and production
processes to ensure effective communication, coordination, and timely
resolution of project-related matters.</span><br></span></li><li><span><span>Oversee contracted heavy maintenance activities, including C-Checks,
structural inspections, cabin refurbishment programs, aircraft painting, and
other major maintenance events.</span><br></span></li><li><span><span>Coordinate with contracted MRO organizations to ensure successful
planning, execution, and redelivery of aircraft undergoing heavy maintenance.</span><br></span></li><li><span><span>Manage aircraft hangar induction and redelivery processes while ensuring
adherence to schedules, budgets, quality requirements, and regulatory
standards.</span><br></span></li><li><span><span>Monitor project milestones, maintenance findings, and work scope
changes, implementing corrective actions when required.</span><br></span></li><li><span><span>Manage Entry Into-Service (EIS) programs for newly acquired aircraft by
overseeing acceptance activities, technical records review, modifications,
certifications, crew readiness, spare provisioning, and operational
integration.</span><br></span></li><li><span><span>Ensure that all required paperwork and documentation are properly
generated, controlled, and cleared in accordance with approved procedures
before releasing the aircraft for service.</span><br></span></li><li><span><span>Ensure the accuracy and integrity of technical records, publications,
and documentation for the entire fleet. Oversee the maintenance of manuals,
bulletins, and logbooks to comply with regulatory and internal requirements.</span><br></span></li><li><span><span>Lead End-of-Lease aircraft return projects, ensuring compliance with
lease return conditions and contractual obligations.</span><br></span></li><li><span><span>Coordinate aircraft inspections, records reviews, maintenance actions,
and redelivery activities with lessors and technical representatives.</span><br></span></li><li><span><span>Manage induction of short-term wet lease (ACMI) aircraft, including
technical acceptance, regulatory approvals, operational integration, and
project coordination across all departments.</span><br></span></li><li><span><span>Support aircraft acquisitions, lease transitions, and fleet
phase-in/phase-out activities.</span><br></span></li><li><span><span>Plan and manage implementation of aircraft modifications, upgrades, and
fleet enhancement initiatives.</span><br></span></li><li><span><span>Coordinate with OEMs, design organizations, engineering teams,
suppliers, and regulatory authorities for modification approvals and
implementation.</span><br></span></li><li><span><span>Develop comprehensive project plans that clearly define project scope,
objectives, timelines, milestones, budgets, resource requirements, and
execution strategies, while ensuring effective allocation and utilization of
resources throughout the project lifecycle.</span><br></span></li><li><span><span>Proactively identify, assess, and monitor project risks and potential
challenges that may impact project performance, and develop appropriate
mitigation and contingency strategies to minimize operational disruptions,
schedule delays, and financial exposure.</span><br></span></li><li><span><span>Ensure that all project deliverables are completed in accordance with
the defined technical specifications, applicable regulatory standards, safety
requirements, quality expectations, and commercial obligations, while
maintaining compliance with organizational policies and industry best
practices.</span><br></span></li><li><span><span>Coordinate and facilitate project meetings, technical reviews, progress
discussions, and stakeholder engagement activities to ensure effective
communication, timely decision-making, alignment of project objectives, and
successful resolution of issues throughout the project execution phase.</span><br></span></li><li><span><span>Represent Salam Air as a technical representative in meetings with
aircraft manufacturers, vendors, and industry operators, ensuring effective
review of project progress, timely resolution of technical issues, and
alignment with agreed project timelines and objectives.</span><br></span></li><li><span><span>Perform any additional tasks as assigned by superiors.</span><br></span></li></ul><br><span>Requirements</span><ul><li><span><span>Graduate in Mechanical/Aeronautical/Electrical Engineering, or
alternatively Aircraft Maintenance Engineer license ICAO type II.</span><br></span></li><li><span><span>A minimum of 15 years of experience in the aviation industry, including
at least 5 years in leading technical projects.</span><br></span></li></ul><br> </div>
<p><h4>Job summary</h4>
<p>Responsible for all front office functions and staff. Areas of responsibility include bell staff, switchboard operations, guest services/front desk and retail/gift shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in hotel and restaurant management,</p><p></p>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Developing & Executing Sales Strategies<br>• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.<br>• Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.<br>• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.<br>• Assists with the development and implementation of promotions, both internal and external.<br>Maximizing Revenue<br>• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).<br>• Recommends booking goals for sales team members.<br>Managing Sales Activities<br>• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Analyzing & Reporting on Sales and Financial Data<br>• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.<br>• Assists Revenue Management with completing accurate six period projections.<br>• Reviews sales and catering guest satisfaction results to identify areas of improvement.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br>• Ensures that a customer recognition program is in effect throughout Sales.<br>• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Develops and manages relationships with key stakeholders, both internal and external.<br>• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.<br>• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.<br>• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><br></p><p>Mandarin Oriental, Muscat</p><p>Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort offering 150 stylishly appointed guestrooms and suites, five restaurants and bars, a luxurious Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea, as well as a variety of banquet and meeting spaces designed to accommodate social and business events. For those seeking a luxury living experience in one of Muscat s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combines the Group s legendary service, world-class amenities, and sweeping sea or mountain views.</p><p>Responsibilities</p><ul><li>Support the day-to-day management of the assigned Food & Beverage operation, ensuring efficient and smooth service while consistently maintaining Mandarin Oriental standards.</li><li>Ensure team members have excellent knowledge of food and beverage offerings and can confidently communicate this knowledge to guests.</li><li>Ensure colleagues report for and complete their shifts according to scheduled working hours.</li><li>Assist in managing staffing levels, colleague performance, and operational requirements in line with business needs and budgeted targets.</li><li>Ensure tables, service stations, and operational areas are correctly arranged, prepared, and maintained.</li><li>Ensure all colleagues are familiar with correct billing and payment procedures.</li><li>Ensure equipment is maintained in good working condition and colleagues are appropriately trained in its correct use.</li><li>Conduct daily briefings and participate in relevant operational and departmental meetings.</li><li>Attend and actively participate in training sessions organized by Mandarin Oriental.</li><li>Ensure current training materials, operational updates, and service standards are communicated to relevant colleagues.</li><li>Ensure VIP guests and special requests are handled according to Mandarin Oriental standards.</li><li>Monitor the quality and presentation of food and beverages and ensure standards are clearly communicated to the team.</li><li>Conduct and attend relevant meetings in the absence of the Restaurant Manager when required.</li><li>Support the efficient and profitable operation of the assigned Food & Beverage area while maintaining the highest standards of food, beverage, service, health and safety, and guest satisfaction.</li><li>Communicate operational performance, challenges, and opportunities to the Restaurant Manager and relevant senior management.</li><li>Assist in developing and executing plans to support sales, profitability, colleague engagement, and team development.</li><li>Ensure colleagues actively contribute to reducing operational losses, controlling costs, and maximizing profitability wherever possible.</li><li>Supervise Food & Beverage service by directing, supporting, and guiding colleagues throughout the operation.</li><li>Ensure adequate staffing levels during each shift and promptly communicate any shortages or operational concerns to the appropriate manager.</li><li>Identify training and development needs within the team and provide coaching and on-the-job support.</li><li>Monitor colleague performance objectively and provide appropriate feedback, coaching, and development support.</li><li>Lead by example and promote Mandarin Oriental s philosophy, culture, Guiding Principles, and Legendary Quality Experiences.</li><li>Ensure guest preferences are recognized, recorded where appropriate, and consistently delivered by the team.</li><li>Ensure relevant supervisors and colleagues are appropriately trained in reservation procedures.</li><li>Ensure greeting, seating, order-taking, and overall service delivery are performed according to Mandarin Oriental standards.</li><li>Understand and communicate relevant upselling strategies to the team.</li><li>Ensure food and beverages are presented and served according to Mandarin Oriental standards.</li><li>Monitor guest satisfaction and proactively identify opportunities to enhance the guest experience.</li><li>Ensure colleagues are confident in handling special requests, dietary requirements, and VIP guests.</li><li>Handle guest feedback and complaints professionally and according to Mandarin Oriental standards, escalating matters to the Restaurant Manager where appropriate.</li><li>Build positive guest relationships and actively seek feedback to continuously improve service delivery.</li><li>Ensure hotel grooming, appearance, and hygiene standards are consistently maintained by all colleagues.</li><li>Ensure the assigned Food & Beverage environment is maintained according to Mandarin Oriental standards.</li><li>Foster positive colleague relations, teamwork, and effective communication within the team and across departments.</li><li>Support a culture of accountability, collaboration, respect, and continuous improvement.</li><li>Perform additional duties and special projects as assigned by the Restaurant Manager or Food & Beverage leadership.</li></ul><p>Health, Safety & Compliance</p><ul><li>Be aware of and comply with safe working practices and all applicable FLHSS requirements, including awareness of specific workplace hazards.</li><li>Comply with local regulations and relevant food hygiene standards.</li><li>Ensure HACCP and Safe & Sound procedures are consistently followed.</li><li>Wear appropriate protective clothing or equipment provided or recommended by the hotel when required.</li><li>Report defects relating to the building, equipment, or facilities according to hotel procedures.</li><li>Ensure accidents involving colleagues, guests, or visitors are promptly reported according to hotel procedures.</li><li>Attend all required fire, health, safety, food hygiene, and statutory training.</li><li>Be fully familiar with the hotel s fire safety plans and emergency procedures.</li><li>Ensure colleagues follow applicable Safe & Sound, health and safety, and HACCP procedures.</li><li>Attend any additional training considered appropriate by the Head of Department.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in Food & Beverage operations within a luxury hotel or high-end hospitality environment.</li><li>Previous supervisory or assistant management experience is preferred.</li><li>Strong knowledge of luxury Food & Beverage service standards.</li><li>Excellent guest service and interpersonal skills.</li><li>Strong leadership, coaching, and team-management capabilities.</li><li>Ability to remain calm and professional in a fast-paced operational environment.</li><li>Strong organizational and problem-solving skills.</li><li>Ability to multitask, prioritize effectively, and make sound operational decisions.</li><li>Commercial awareness with an understanding of cost control, revenue generation, and upselling.</li><li>Strong attention to detail and commitment to quality.</li><li>Excellent verbal and written communication skills in English; additional languages are an advantage.</li><li>Good knowledge of food hygiene, HACCP, and health and safety requirements.</li><li>Confident, well-groomed, professional, warm, and approachable.</li><li>Demonstrates integrity, initiative, accountability, and a strong team spirit.</li></ul><p>Our commitment to you</p><ul><li>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li><li>MOstay. When you work as hard as our colleagues do, it s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li><li>Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li></ul><p>We re Fans. Are you?</p>
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<p>Join Nomuhub and Inspire Meaningful Travel Experiences At NomuHub, we believe travel has the power to connect people, create memories, and inspire new perspectives. We are looking for a creative, passionate, and results-driven Social Media Manager who can bring our stories to life and help grow our community across the GCC and beyond remotely. If you're passionate about content creation, storytelling, audience engagement, and digital trends, we'd love to hear from you.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>SOCIAL MEDIA MANAGER</b></p><p>Full-Time · Arabic Speaker · Remote</p><p><br></p><p><br></p><p><b>REQUIREMENTS</b></p><p>•Fluent in Arabic and English (written and spoken).</p><p>•Proven experience managing social media accounts and creating engaging content.</p><p>•Strong understanding of Instagram, TikTok, LinkedIn, and emerging social media trends.</p><p>•Excellent communication, copywriting, and storytelling skills.</p><p>•Experience creating and editing short-form video content.</p><p>•Creative mindset with a strong eye for branding, aesthetics, and audience engagement.</p><p>•Ability to work independently and manage multiple projects simultaneously.</p><p><br></p><p><b>KEY RESPONSIBILITIES</b></p><p><b>Manage & Grow Social Media Channels</b></p><p>•Manage and grow Nomuhub's presence across Instagram, TikTok, LinkedIn, and other relevant platforms.</p><p>•Develop and execute social media strategies aligned with business and brand objectives.</p><p><br></p><p><b>Content Creation & Storytelling</b></p><p>•Plan, create, and publish engaging content that resonates with our audience.</p><p>•Write compelling captions, social media copy, and storytelling content in both Arabic and English.</p><p>•Ensure content reflects Nomuhub's brand voice and values.</p><p><br></p><p><b>Video Production</b></p><p>•Create and edit short-form videos, reels, and social media content using CapCut or similar tools.</p><p>•Stay on top of social media trends and content formats to maximize reach and engagement.</p><p><br></p><p><b>Content Planning</b></p><p>•Develop and manage content calendars.</p><p>•Coordinate content publishing and scheduling across all platforms.</p><p><br></p><p><b>Community Management</b></p><p>•Engage with followers, respond to comments and messages, and foster meaningful interactions.</p><p>•Build and nurture an active and loyal online community.</p><p><br></p><p><b>Performance Monitoring</b></p><p>•Track social media metrics, audience insights, and campaign performance.</p><p>•Provide recommendations and implement improvements based on data and trends.</p><p><br></p><p><b>Campaign Execution</b></p><p>•Collaborate with partners, creators, and internal teams to create impactful campaigns and promotions.</p><p><br></p><p><br></p><p><b>BONUS SKILLS (Highly Preferred)</b></p><p>•Graphic design experience using Canva, Adobe Creative Suite, or similar tools.</p><p>•Experience managing paid social media advertising campaigns.</p><p>•Ability to create innovative campaign ideas and content strategies.</p><p>•Photography, videography, and content production experience.</p><p>•Experience managing social media accounts and campaigns targeting GCC audiences.</p><p>•Strong understanding of GCC culture, travel trends, customer behavior, and social media preferences.</p><p>•Passion for travel, tourism, lifestyle, community building, and storytelling.</p></div>
<p>Karwa Motors is seeking a highly motivated and experienced Omani Sales & Marketing Manager to lead and expand the company s commercial activities within Oman and regional markets. The candidate will be responsible for driving sales growth, managing key customer relationships, identifying new business opportunities, and developing strategic marketing initiatives related to buses, trucks, specialty vehicles, and related mobility solutions. The ideal candidate should possess strong knowledge of the commercial vehicle sector, particularly buses and trucks, along with proven experience in government, semi-government, and private sector business development.</p><p><strong>Key Responsibilities</strong></p><p><strong>Sales & Business Development</strong></p><ul><li>Develop and implement strategic sales plans to achieve company sales targets and business objectives.</li><li>Identify and pursue new business opportunities in government, defense, transportation, logistics, oil & gas, and private sectors.</li><li>Lead commercial negotiations, tender submissions, and contract discussions with clients and partners.</li><li>Build and maintain strong relationships with key stakeholders, clients, distributors, and suppliers.</li><li>Monitor market trends, competitor activities, and customer requirements to support strategic decision-making.</li><li>Coordinate closely with production, engineering, after-sales, and finance departments to ensure successful project execution.</li></ul><p><strong>Marketing & Brand Management</strong></p><ul><li>Develop and execute marketing strategies to strengthen the company s market presence and brand positioning.</li><li>Manage participation in exhibitions, conferences, and industry events locally and internationally.</li><li>Prepare marketing materials, presentations, product profiles, and promotional campaigns.</li><li>Enhance digital marketing presence and corporate communication activities.</li><li>Conduct market research and customer satisfaction analysis.</li></ul><p><strong>Team Management</strong></p><ul><li>Lead and supervise the sales and marketing team.</li><li>Set KPIs, monitor performance, and ensure achievement of departmental objectives.</li><li>Provide coaching, mentoring, and development plans for team members.</li></ul><p><strong>Reporting & Strategy</strong></p><ul><li>Prepare periodic sales forecasts, pipeline reports, and market intelligence reports.</li><li>Support management in developing long-term business expansion strategies.</li><li>Contribute to pricing strategies, partnership development, and commercial planning.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Omani Nationality is mandatory.</li><li>Bachelor s Degree in Business Administration, Marketing, Engineering, or related field.</li><li>Minimum 10 years of experience in sales and marketing, preferably within buses, trucks, commercial vehicles, automotive, or industrial sectors.</li><li>Strong understanding of the GCC commercial vehicle market is preferred.</li><li>Experience in handling government tenders and strategic accounts.</li><li>Proven track record in achieving sales targets and business growth.</li><li>Strong negotiation and communication skills.</li><li>Leadership and team management capabilities.</li><li>Strategic thinking and commercial awareness.</li><li>Excellent presentation and relationship management skills.</li><li>Ability to work under pressure and manage multiple projects.</li><li>Strong analytical and reporting skills.</li><li>Fluency in English and Arabic is preferred.</li><li>Experience in bus manufacturing, truck sales, special vehicles, or mobility solutions.</li><li>Familiarity with government procurement processes in Oman and GCC countries.</li><li>Existing network within transportation, logistics, defense, or infrastructure sectors.</li></ul>
<p>Position Information Summary The After Sales Manager is responsible for leading and managing all after-sales operations for trucks and buses, ensuring high levels of customer satisfaction, service quality, and profitability. The role oversees workshop operations, spare parts availability, warranty administration, service contracts, and customer support while ensuring compliance with manufacturer standards and company policies.</p><p>Reporting To: Chief Executive Officer</p><p>Key Responsibilities</p><ul><li>Manage the overall after-sales business, including workshop, spare parts, warranty, and field service operations.</li><li>Develop and implement strategies to improve customer satisfaction, retention, and service revenue.</li><li>Ensure efficient workshop operations, including job planning, productivity, quality control, and timely vehicle delivery.</li><li>Monitor and improve key performance indicators (KPIs) such as workshop efficiency, technician productivity, first-time fix rate, and customer satisfaction.</li><li>Oversee spare parts inventory management to ensure optimum stock levels and parts availability.</li><li>Manage warranty claims, ensuring accurate documentation and timely submission in line with manufacturer requirements.</li><li>Build and maintain strong relationships with fleet customers and key accounts through regular visits and proactive support.</li><li>Lead, coach, and develop service advisors, workshop supervisors, technicians, and parts personnel.</li><li>Ensure compliance with health, safety, environmental, and quality standards.</li><li>Prepare annual budgets, monitor expenses, and achieve departmental profitability targets.</li><li>Analyze service performance reports and implement continuous improvement initiatives.</li><li>Coordinate with sales, technical support, and manufacturers on product issues, recalls, and service campaigns.</li><li>Ensure all service processes comply with manufacturer guidelines and company policies.</li><li>Handle customer complaints professionally and ensure timely resolution.</li><li>Identify opportunities to increase after-sales revenue through maintenance contracts, value-added services, and customer loyalty programs.</li></ul><p>Qualifications</p><ul><li>Bachelor s degree in mechanical engineering, Automotive Engineering with Business Administration, or a related field.</li><li>Professional certifications in automotive or commercial vehicle service management are an advantage.</li></ul><p>Experience</p><ul><li>Minimum 10 years of experience in commercial vehicle after-sales operations, including preparing budgets and P&L management</li><li>Minimum 5 years in a managerial role within a truck and bus dealership or commercial vehicle manufacturer.</li><li>Experience in establishing and managing workshop operations, spare parts, warranty, and customer service.</li><li>Experience in Dealer and Service Partner Management</li></ul><p>Required Skills</p><ul><li>Strong leadership and team management skills.</li><li>Excellent knowledge of truck and bus maintenance, diagnostics, and repair processes.</li><li>Understanding of dealer management systems (DMS), ERP systems, and workshop management software.</li><li>Strong financial and budget management skills.</li><li>Excellent customer relationship and conflict resolution abilities.</li><li>Analytical and problem-solving skills.</li><li>Effective communication and negotiation skills.</li><li>Ability to work under pressure and achieve performance targets.</li><li>Proficiency in Microsoft Office applications.</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Customer Satisfaction Index (CSI)</li><li>Workshop productivity and efficiency</li><li>Technician utilization rate</li><li>First-time fix rate</li><li>Service revenue growth</li><li>Spare parts sales growth</li><li>Warranty claim accuracy and recovery</li><li>Vehicle turnaround time</li><li>Customer retention rate</li><li>Department profitability</li><li>Health and safety compliance</li></ul><p>Technical Competencies</p><ul><li>Commercial Vehicle Diagnostics</li><li>Workshop Operations</li><li>Fleet Maintenance</li><li>Warehouse & Inventory Management</li><li>ERP Systems (SAP/Odoo)</li><li>Warranty Systems</li><li>Technical Reporting</li><li>Root Cause Analysis</li><li>Preventive Maintenance Planning</li><li>KPI Dashboard Development</li><li>Budgeting & Financial Analysis</li><li>Contract & SLA Management</li><li>Government Tender Support</li></ul><p>Language Requirements</p><ul><li>Fluent English (Mandatory) verbal and written.</li><li>Arabic (Mandatory) conversational and business communication with customers, government entities, and service partners.</li></ul><p>Other Requirements</p><ul><li>Middle East /Oman Driving License.</li><li>Willingness to travel extensively across the Sultanate of Oman and Middle east.</li><li>Ability to support customers personally during emergency breakdowns and critical fleet operations.</li><li>Strong understanding of Government procurement processes and public-sector customer expectations.</li></ul><p>Reporting Line</p><ul><li>Reports to: CEO / Dealer Principal / Aftersales Director</li><li>Direct Reports: Workshop Manager/Supervisor Service Advisors Parts Manager Warranty Administrator Field Service Team Technicians (directly or through supervisors)</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in mechanical engineering, Automotive Engineering with Business Administration, or a related field. Professional certifications in automotive or commercial vehicle service management are an advantage. Minimum 10 years of experience in commercial vehicle after-sales operations, including preparing budgets and P&L management. Minimum 5 years in a managerial role within a truck and bus dealership or commercial vehicle manufacturer. Experience in establishing and managing workshop operations, spare parts, warranty, and customer service. Experience in Dealer and Service Partner Management. Strong leadership and team management skills. Excellent knowledge of truck and bus maintenance, diagnostics, and repair processes. Understanding of dealer management systems (DMS), ERP systems, and workshop management software. Strong financial and budget management skills. Excellent customer relationship and conflict resolution abilities. Analytical and problem-solving skills. Effective communication and negotiation skills. Ability to work under pressure and achieve performance targets. Proficiency in Microsoft Office applications. Middle East /Oman Driving License. Willingness to travel extensively across the Sultanate of Oman and Middle east. Ability to support customers personally during emergency breakdowns and critical fleet operations. Strong understanding of Government procurement processes and public-sector customer expectations.</p>
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<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><br></p><p><b>Role overview</b></p><p>Given our exciting and progressive growth plans, we are looking for an exceptional Account Manager to come and join our global business. Reporting directly to the Account Manager Team Lead, you will be accountable for building relationships and driving monetisation of the Fresha platform. This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge, and wants to make an impact. To foster a collaborative environment that thrives on face-to-face interactions and teamwork all Fresha employees work from the office five days per week.</p><p>* Arabic speaking is a mandatory requirement</p><p>What you will be doing:</p><p>KPIs - Accountable for meeting key performance indicators on monetisation, retention, and revenue growth by proactively engaging with and educating our Partners on the value of the Fresha platform</p><p>Upselling - Effectively analyse reports and execute plans to upsell and increase monetised revenue generated from existing accounts</p><p>Engagement - Ensure strong Partner Experience by building meaningful relationships by attending online video meetings with your accounts</p><p>Consistency - Administer a consistent contact strategy across your Portfolio to keep Partners engaged and reduce churnThis list is not exhaustive and there may be other activities you are required to deliver.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><h2>What we are looking for:</h2><ul><li>Languages - Fluent in Arabic + English</li><li>Commercial Growth - Demonstrable experience in effectively managing and driving commercial growth in large account bases, ideally in the SaaS industry</li><li>Experience - 1-2 years experience as an SDR and 1-2 years experience as a revenue generating account manager</li><li>Motivation - Shown to be commercially motivated with an ability to adapt and achieve targets</li><li>Initiative - Self-starter and proactive approach</li><li>Adaptability - Comfortable working in a fast-paced and changing environment</li><li>SMB - Experience selling into SMB</li><li>Communication - Excellent communication and listening skills</li><li>Planning Skills - Excellent time management</li><li>Work Ethic - High work ethic</li><li>Creative Thinking - Problem-solving mindset</li></ul><p>At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.</p>
<p>Job Description The Building Delivery Manager is the Client focal point responsible for safe, timely and quality delivery of assigned project buildings and associated facilities, from engineering and procurement through construction, pre-commissioning, commissioning support and handover. The role provides delivery assurance, supervision and close follow-up of contractors, coordinates multidisciplinary interfaces, identifies blockers early, and drives clear corrective actions with owners and due dates to protect schedule, HSE, quality and handover readiness. Site-based role with daily interface with construction, engineering, procurement, planning, HSE, QA/QC, commissioning and operations representatives. Covers end-to-end delivery of assigned buildings, including engineering maturity, procurement readiness, construction progress, quality control, HSE performance, pre-commissioning and commissioning readiness. Lead weekly multidisciplinary meetings and ensure decisions, actions, owners and due dates are recorded and followed until closure. Escalates delivery risks, blockers and deviations through factual reporting and recommended management actions. Maintain a consolidated view of delivery status for assigned buildings from engineering through commissioning handover. Follow up contractors' mobilization, staffing, site organization, workface readiness and execution priorities. Track engineering deliverables, technical queries, approvals, design maturity and field engineering support required for construction continuity. Monitor procurement and material availability for equipment, bulk materials, construction packages and subcontracted scopes affecting site progress. Monitor construction execution, productivity, progress measurement, look-ahead planning, constraints and recovery actions. Verify that HSE requirements are understood and implemented, with prompt follow-up of observations, incidents and corrective actions. Verify quality implementation, including inspection readiness, NCR management, punch list closure and compliance with approved specifications and procedures. Coordinate construction completion, mechanical completion, system prioritization and handover sequence with commissioning stakeholders. Provide concise reporting to Client management on schedule, progress, risks, HSE, quality, blockers, contractor performance and required decisions.</p><p><strong>Desired Candidate Profile</strong></p><p>Significant experience in building, infrastructure, industrial facilities or EPC project delivery, preferably in oil and gas, LNG, petrochemical or heavy industrial projects. Strong multidisciplinary coordination experience covering engineering, procurement, construction and commissioning interfaces. Demonstrated ability to challenge contractor plans, identify delivery risks and drive timely corrective actions. Good understanding of HSE, QA/QC, construction planning, progress measurement and mechanical completion principles. Strong communication skills, with the ability to report clearly, escalate factually and coordinate stakeholders without direct line authority. Site-based mindset, hands-on follow-up and strong discipline in action tracking and closure.</p>
<p>To prepare techno-commercial proposals, cost estimates, bid documentation, and tender submissions for offshore oil & gas, EPCIC, offshore platforms, subsea, jackets, topsides, pipelines, and renewable energy projects. The role involves coordinating with engineering, procurement, planning, construction, subcontractors, and commercial teams to develop competitive and accurate bids aligned with client requirements.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Proposal Management</strong></li><ul><li>Review ITT (Invitation to Tender), RFQ, RFP, and bid documents.</li><li>Analyze client requirements, scope of work, contractual terms, and technical specifications.</li><li>Coordinate with multidisciplinary teams for bid preparation.</li><li>Prepare bid execution strategies and proposal documents.</li><li>Lead bid clarification meetings and client interactions.</li><li>Ensure timely submission of technical and commercial proposals.</li></ul><li><strong>Estimation & Costing</strong></li><ul><li>Prepare detailed cost estimates for offshore fabrication, installation, hook-up, commissioning, and EPC projects.</li><li>Estimate material quantities based on engineering deliverables.</li><li>Develop manpower loading and productivity calculations.</li><li>Estimate fabrication, marine spread, installation, transportation, and construction costs.</li><li>Obtain quotations from vendors and subcontractors.</li></ul></ul>
<p>JOB PURPOSE</p>
<p>Mazoon Mining Company (MMC) is seeking an experienced Commercial Director to lead the company's sales, offtake execution, and commercial growth agenda. Reporting to the CFO, this role sits at the intersection of operations, finance, and the market turning MMC's operational and financial performance into commercial proposals, revenue-generating relationships, and disciplined risk management. The Commercial Director will work closely with customers, off-takers, suppliers, and internal project teams to ensure MMC's growth and value protection.</p>
<p>MAIN TASKS, DUTIES AND RESPONSIBILITIES</p>
<p> Devise and implement commercial strategies that drive MMC's overall growth and revenue performance.</p>
<p> Translate the company's operational and financial position into well-supported commercial proposals for management and the Board.</p>
<p> Develop and foster client and off-taker relationships across the industry to create new business growth opportunities.</p>
<p> Partner with the CFO to establish financial plans that are aligned with commercial strategy and market realities.</p>
<p> Identify expansion, diversification, and growth opportunities and apply commercial management skills to bring them to execution.</p>
<p> Execute the current offtake agreement(s) in line with agreed commercial terms, ensuring MMC meets its contractual obligations.</p>
<p> Coordinate closely with Operations, Logistics, Legal and Finance to ensure smooth, on-time delivery of MMC's product to clients.</p>
<p> Negotiate with clients, customers, and suppliers on free-float and spot volumes to maximize return on investment for the company.</p>
<p> Provide regular, structured progress updates to the CFO on commercial projects, negotiations, and market developments.</p>
<p> Conduct periodic market research and competitor analysis to identify prospective customers, off-takers, and business opportunities.</p>
<p> Maintain accurate reports and records of budgets, expenses, and revenue associated with the commercial function.</p>
<p> Act as the internal point of reference for other departments on commercial processes, contract terms, and pricing mechanisms.</p>
<p> Identify, assess, and manage commercial risks (price, counterparty, contractual, logistics) and devise mitigation strategies.</p>
<p> Support preparation of Board and Investment Committee materials relating to sales performance, pricing, and commercial strategy.</p>
<p> Monitor concentrate/product pricing mechanisms, quotational periods, and provisional vs. final settlement processes with off-takers.</p>
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<p>Education: </p>
<p> Bachelor's degree in Business Management, Marketing, Administration, Finance, or a related field.</p>
<p>Certifications (Preferred): </p>
<p>The following certifications are not mandatory but are viewed favorably and reflect the breadth of the role:</p>
<p> Chartered Institute of Procurement & Supply (CIPS) commercial and contract management.</p>
<p> Certified Commercial Contracts Manager (CCCM) International Association for Contract & Commercial Management (IACCM/WorldCC).</p>
<p> Certified International Trade Professional (CITP) international trade and offtake structuring.</p>
<p> Project Management Professional (PMP) for cross-functional project and delivery coordination.</p>
<p> Chartered Financial Analyst (CFA) or CMA strengthens the financial-planning interface with the CFO.</p>
<p> MBA or equivalent postgraduate qualification in business, finance, or strategy (advantageous, not required).</p>
<p> Negotiation-specific certification (e.g., Program on Negotiation / Harvard PON, or equivalent) is a plus.</p>
<p>Experience: </p>
<p> Min 15 years of progressive experience in mining, metals, or oil & gas, with at least 5 years in a senior executive commercial role.</p>
<p> Strong acquaintance with business development, marketing, or trading functions within a commodities environment.</p>
<p> Prior experience in a leadership or people-management role.</p>
<p> Proven ability to work under pressure and operate independently as a senior commercial professional.</p>
<p>Technical Skills: </p>
<p> Commercial & Financial Acumen: Comfort with pricing formulas, contracts, and negotiation of commercial terms.</p>
<p> Offtake & Trading: Execution of offtake agreements, free-float and spot volume negotiation, and settlement processes.</p>
<p> Pricing Mechanisms: Monitoring concentrate/product pricing mechanisms, quotational periods, and provisional vs. final settlements.</p>
<p> Risk Management: Identification, assessment, and mitigation of price, counterparty, contractual, and logistics risks.</p>
<p> Market Analysis: Periodic market research and competitor analysis to identify business opportunities.</p>
<p>Soft Skills: </p>
<p> Strategic Leadership: Strong leadership skills combined with strategic, commercially-minded thinking.</p>
<p> Relationship Building: Demonstrated skill in building and sustaining relationships with clients, suppliers, and customers, including cross-cultural and international counterparties.</p>
<p> Communication: Excellent written and verbal communication skills in English; Arabic is an advantage.</p>
<p> Resilience: Proven ability to work under pressure and operate independently as a senior commercial professional.</p>
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<p><br></p><p><b>Qualification</b>: </p><p>Degree or Diploma in relevant field. ➤ Should have experience in O&G or similar</p><p>construction industry.</p><p><br></p>
<p>Maximize tenancy rental at all of OOMCO Real Estate & Commercial building by developing and approaching potential business proposal in order to fill all the vacant lots/premise at designated service station and increase SFS income</p><p>Increase F&B (QSR) and Media Assets business offerings by developing potential business proposal in order to enhance offerings at service station and increase SFS income</p><p>Increase service station offerings in Services i.e. car wash, laundry, courier service, bill payment, telco business, insurance, bank services and other business offerings by developing potential business proposal in order to enhance offerings at service station and increase SFS income</p><p>Analyse and develop business package i.e. total space to be offered, rental rate per square meter, percentage fees and tenancy terms for proposal to management in order to maximize return per square meter thus generating higher revenue to SFS business</p><p>Develop and execute expansion plan by collaborating with Network Development, Sales & Operations Department, Strategy, Procurement and Engineering to ensure expansion / project run as per plan to meet business objective</p><p>Develop and maintain database to facilitate analysis and recommendation of suitable and right location for offerings in line with SFS business objectives</p><p>Manage the collaboration with all the business partner and establish Terms and Conditions (T&C) in order the business meeting the compliances of operational excellence of the business</p><p>Plan and execute the marketing plan & promotion with the business partner for the whole entire network and ensure smooth implementation in order to achieve the business objective</p><p>Work closely with Marketing Department as per Yearly Marketing Plan</p><p>Prepare monthly comprehensive Financial Business Report and analyse & collate sales figures in order to monitor and ensuring the profitability for the business</p><p>Prepare business budget and plans and monitor financial performance versus the budget to ensure the business within available resources and allocated funds</p><p>Manage and maintain the collection by performing close monitoring to ensure income is collected from business on time thus minimizing any financial exposure/risk to the company</p><p>Monitor new and existing contract / agreements by working closely with Legal Department and update clauses as per industry practice and current scenario requirements in order to protect OOMCO business interest</p><p>Obtain and accordance as per Legal and Statutory obligation i.e. licenses, approval, etc</p><p>Ensure compliance to all relevant health, safety, environment and quality management procedures and control across the department and organization to ensure legislative compliance, employees safety as well as delivering high quality service</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Qualification Bachelor in Marketing, Business Administration, Management or equivalent</p><p>Years of experience Minimum of 8 years experience in Retail Chain Network, Real Estate or any Services Industry</p><p>Knowledge Skills Problem solving skills. Analytical Skills Communication skills Computer skills Negotiating and influencing skills Mutual Support Financial Skills</p><p>Nationality Type OMANI</p>
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