Sales Coordinator Jobs in Oman
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<h2 class="h5">Job description</h2>
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<p>Ingénieur-e Solutions Data & IA Métier F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur & Cadre</p><br><br><p>Temps complet</p><br><br><p>Rejoindre Safran Aircraft Engines, c'est contribuer à façonner l'avenir de l'aviation, avec une motorisation plus verte, plus économe et plus durable.<br>Au sein de la direction des Opérations Clients, nous pilotons la relation Support et Service avec l'ensemble de nos clients, telle que la facturation, les garanties, les contrats, le leasing, etc.. La donnée est au cœur de la performance et de la transformation digitale !<br>Nous avons identifié des leviers de croissance majeurs liés à l'exploitation de nos données. Pour transformer ces opportunités en outils de production/process fiables et rentables, nous créons ce poste d'Ingénieur IA orienté métier. Vous serez le pont indispensable entre la complexité algorithmique et les besoins pragmatiques de nos utilisateurs finaux en étant un véritable architecte de solutions concrètes !<br>Votre rôle sera de concevoir, déployer et maintenir des solutions d'IA qui répondent à des problématiques business réelles. Vous serez un véritable acteur de la maturité data de Safran Aircraft Engines et un partenaire privilégié des équipes de l'ensemble de nos services qui pilotent le Support et Service, chacun avec des business models et pratiques propres. <br>Vos missions : Transformer la donnée en valeur d'usage<br>• Analyse du besoin métier : Collaborer avec les directions opérationnelles pour traduire leurs enjeux en spécifications techniques<br>• Conception et Développement : Sélectionner les architectures adaptées (s'appuyer sur une IA interne Secured ChatGPT, Copilot / Copilot Premium – LLM, ML classique ou Deep Learning selon les cas) et développer les modèles en privilégiant la robustesse et l'explicabilité<br>• Industrialisation : Assurer le passage du prototype (PoC) à la mise en production, en veillant à la scalabilité et au monitoring des performances<br>• Vulgarisation et Accompagnement : Présenter les résultats aux parties prenantes non-techniques et accompagner le changement pour garantir l'adoption des outils créés<br>• Veille technologique : Identifier les nouvelles tendances IA applicables directement à notre secteur d'activité pour maintenir notre avantage compétitif<br>• Suivre les KPI et proposer des plans d'amélioration continue, en particulier sur le suivi des montées de version des IA</p><br><br><p>Pourquoi nous rejoindre ?<br>• Vous contribuerez directement à la transformation digitale et commerciale d'un grand acteur de l'aéronautique<br>• Vous serez au cœur d'un projet stratégique : utiliser de la donnée fiable, utile et créatrice de valeur<br>• Vous travaillerez dans un environnement collaboratif, où la curiosité et la créativité sont encouragées<br>• Vous développerez une double compétence IA/data et business Support et Service, précieuse pour la suite de votre carrière</p><br><br><p>Formation :<br>• Bac +5 (école d'ingénieur, école de commerce ou université) avec spécialisation en IA ou domaine connexe<br>• 3 ans d'expérience minimum sur un poste équivalent, idéalement acquise dans un environnement où l'IA est intégrée à un produit ou un service final<br>Compétences techniques<br>- Maîtrise de la Stack Data : Python (Expert), SQL, et les bibliothèques standards (Pandas, Scikit-learn ou PyTorch (TensorFlow apprécié)<br>- LLMs : Expérience dans l'implémentation de solutions type RAG, fine-tuning ou utilisation d'APIs — maîtrise de LangChain ou LlamaIndex<br>- Prompt engineering et évaluation de sorties LLM<br>- MLOps & Cloud : MLflow ou équivalent, Docker (Kubernetes apprécié), et AWS (SageMaker apprécié)<br>- Aisance dans la manipulation de données multi-sources (CRM, ERP, fichiers plats, etc.)<br>Environnement & outils disponibles<br>Vous évoluerez dans un environnement où la transformation digitale est déjà engagée : ChatGPT Secured déployé en interne, Microsoft Copilot / Copilot Premium intégré aux outils collaboratifs, et une infrastructure Cloud AWS en place.<br>Compétences comportementales : Equilibre entre rigueur technique et vision métier<br>• Sens du "Produit" : Vous ne développez pas pour la beauté de l'algorithme, mais pour résoudre un problème / améliorer un process<br>• Excellente Communication : Capacité à expliquer des concepts complexes de manière simple à des décideurs et des utilisateurs finaux<br>• Autonomie et Esprit Critique : Savoir dire "non" à une solution IA si une règle métier simple est plus efficace.<br>• Esprit d'équipe et d'entraide<br>• Esprit analytique, rigueur et sens du détail<br>• Pédagogie et envie de faire grandir la culture data autour de soi<br>• Curiosité, esprit d'innovation et goût du challenge<br>• Force de proposition dans l'amélioration continue<br>• Langues : Français et anglais professionnel</p><br><br><br> </div>
<p>PRE-CONTRACT / ESTIMATION</p><ul><li><p>Review drawings, specifications, client briefs and tender documents.</p></li><li><p>Prepare detailed quantity take-offs and BOQs.</p></li><li><p>Prepare project estimates for interior fit-out, civil, architectural, MEP, joinery and</p></li></ul><p>FF&E works.</p><ul><li><p>Review supplier and subcontractor quotations obtained through Procurement.</p></li><li><p>Prepare rate analyses for major trades and materials.</p></li><li><p>Maintain updated market rates for labour, materials and subcontractor works.</p><p>B. PROJECT BUDGET & COST CONTROL</p><ul><li><p>Prepare the approved project budget immediately after project award.</p></li><li><p>Establish trade/package budgets and cost codes.</p></li></ul></li><li><p>C. PROCUREMENT COMMERCIAL INTERFACE</p><p>The QS & Commercial Manager will work closely with the Procurement Manager but will not</p><p>be responsible for day-to-day procurement operations.</p><p>The QS & Commercial Manager shall:</p><ul><li><p>Provide approved project budgets and target rates to Procurement.</p></li><li><p>Provide relevant BOQ quantities and commercial allowances.</p></li><li><p>Review commercial comparisons for major packages.</p></li><li><p>Confirm whether proposed supplier or subcontractor commitments are within budget.</p></li><li><p>Review major subcontractor commercial packages before award.</p></li><li><p>Evaluate the commercial impact of proposed material or specification alternatives.</p></li><li><p>Support negotiations when major commercial issues arise.</p></li><li><p>Track procurement commitments against the project budget.</p></li><li><p>Reflect procurement savings or additional cost in project forecasts.</p></li><li><p>Identify any procurement commitment that may negatively impact profitability.</p></li><li><p>Coordinate with Procurement regarding supplier and subcontractor variations</p></li></ul><p>affecting cost.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor’s Degree in Quantity Surveying, Construction Management, Civil</p><p>Engineering or related discipline.</p><ul><li><p>RICS or equivalent professional qualification is advantageous.</p></li><li><p>Strong understanding of interior fit-out and Design & Build projects.</p></li><li><p>Good knowledge of civil, architectural, MEP, joinery, FF&E and specialist fit-out</p></li></ul><p>works.</p><ul><li><p>Strong knowledge of BOQs, commercial management, contracts and project cost</p></li></ul><p>control.</p>
<p> <strong>Location : Sohar </strong> </p>
<p> <strong>This Job is a 3 Months Contract</strong> </p>
<p> <strong>Role Objective</strong> </p>
<p>Quality Control of flour and Feed by inspecting, sampling, and analysis of raw materials, in-process and finished products and coordinate in product development.</p>
<p> <strong>Duties and Responsibilities</strong> </p>
<p> Inspection and sampling of Wheat, Corn, Soyabean meal, Bran, Barley etc at seaport upon arrival of cargo ship as per inspection plan and procedures developed by QC team.</p>
<p> Monitoring the quality of raw material in silos and store during the storage period, including control of pest and any degradation in the quality and reporting it to the concern department for appropriate actions.</p>
<p> To develop and implement inspection plan, sampling plan and analysis plan for incoming raw materials, packing materials, in process and finished products.</p>
<p> Analyse the samples of raw materials, in process and finished products as per the testing plan and report daily basis.</p>
<p> To communicate and report on all conformances as well as non-conformances related to quality of raw material, packing material, in process and finished products.</p>
<p> Inspection of flour and feed mill premises as per inspection schedule daily, weekly and monthly or as and when required by the team/management.</p>
<p> Implementation of good manufacturing practices to ensure production of high quality and safe products by the plant.</p>
<p> To implement good laboratory practices to ensure safety and accuracy in the laboratory. </p>
<p> ISO 17025, 22000, 9001 and IMS implementation in coordination with QC Manager, and work as Technical Coordinator.</p>
<p> Raise and investigate NCRs, CCN in coordination with other team members.</p>
<p> Coordinate with lab calibration of lab equipments, methods validation and uncertainty measurement of tests as per Methods validation and uncertainty in coordination with QC Manager, as Technical Coordinator.</p>
<p> To keep inventories of all the chemicals, consumable and equipment s required for AFT labs in coordination with QC Manager and Lab Head.</p>
<p> Coordinate in product development and R&D </p>
<p> Generating new product ideas.</p>
<p> Ensuring that food safety and hygiene standards are met.</p>
<p> Monitoring the use of additives in finished products.</p>
<p> Ready to work on week end, holidays and over time as and when required.</p>
<p> <strong>Education: (Minimum) </strong> </p>
<p> University Degree in Food Science with specialization in cereal sciences</p>
<p> <strong>Experience: (Years and nature of experience)</strong> </p>
<p> Minimum 3 years of experience in Quality Department of flour and feed mills. </p>
<p> Experience in Food Safety and quality system</p>
<p> <strong> Special Skills & Knowledge</strong> </p>
<p> Strong flour technology knowledge and background </p>
<p> Food safety and Food regulation knowledge</p>
<p> Hands on lab analysis experience in flour and feed</p>
<p> IMS knowledge and completion certificate for ISO 22000, 9000 and other related standards.</p>
<p> Knowledge on GLP and ISO 17025</p>
<p> Strong communicator and motivator along with a team </p>
<p> Knowledge Occupational hazards and safety precautions necessary in the workplace.</p>
<p> Data management and reporting.</p>
<p> Computer literacy</p>
<p> Statistical techniques </p>
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<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Purpose is to carry out tasks related to the processing of employees’ visas and government related documents and ensures compliance with immigration and other relevant regulations. Responsible for the daily activities related to Government Relations including visa and license applications. Maintains open lines of communication with various Government and Municipal agencies<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in the government relations, human resources, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Government Relations, Human Resources, Business Administration, or related major; 1 year experience in the government relations, human resources, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Government Relations Activities<br>• Manages and ensures that various licenses requested for hotel, hotel associates or guest are filled and obtained on time.<br>• Monitors the visa, occupational card and passport expiration of all associates.<br>• Files visa applications for guests and employees and ensures a timely approval.<br>• Maintains a weekly cost overview with detailed justification.<br>• Arranges the coordination of associates’ departures at the airport at the end of their contract to ensure visa cancellation.<br>• Assists the Sales Department with leads from local companies and Government institutions.<br>• Assists with all Government matters where necessary.<br>• Works with relevant government agencies or departments to ensure documents are processed properly.<br>Managing Legal and Compliance Practices<br>• Ensures all food handling cards are filled, approved and renewed on time for all associates who have direct contact with guest.<br>• Maintains a passport & visa file system in the office.<br>• Ensures that front office maintains a proper guest passport file system.<br>• Ensures compliance with regulations relevant to Government Relations transactions and activities.<br>• Provides guidance to other departments to ensure that employees have the necessary documents.<br>• Ensures employee files contain required employment paperwork, related to visas or licenses. Ensures this information is properly maintained and secured for the required length of time.<br>• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.<br>• Communicates property rules and regulations via the employee handbook.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>Supervise all weighbridge equipment operations to ensure efficient bin handling. Complete logs and provide advice on quality and performance matters, as well as maintenance, machinery defects, and deviations from standard machinery performance levels, as required. Operate equipment safely to meet throughput, efficiency, and quality targets. Regularly monitor field operations to optimize product quality, station performance, and overall operations. Gate Fees Registration. Gate Fees Payment. Transactions Generation. Void Option and Process Cancellation. Daily Batch Settlement. Responsibility & Accountability for Gate Fees. Gate Fees Reports.</p><p><strong>Desired Candidate Profile</strong></p><h3>Qualifications and Requirements</h3><p>Considerable knowledge of the occupational hazards and preventive safety measures of working in a landfill and operating the weighbridge system. Proficiency in data entry, record-keeping, and using weighbridge software. Computer Basic knowledge Languages: Arabic, English (other languages will be considered: Hindi, Urdu) Technical skills (including computer skills) : Reporting process Knowledge of waste treatment Behavior skills : Rigorous, organized, autonomous Available, ability to react, to analyze, and summarize Capacity to work in a team QHSE requirements: Be aware of and adhere to the Company s rules and procedures on quality, health, safety, and environment mentioned in the corporate HSE policy document. Respect the landfill traffic rules Promptly report any potential hazards, unsafe conditions, injuries, incidents, and safety rule breaches to the Line Manager, Site Manager, or HSE Coordinator.</p>
<p><br></p> <p> </p> <p> <strong>About the Role</strong> </p> <p>We organise regular tours for brokers to Salala and are looking for a Coordinator to fully manage groups of 10 15 people - from pre-trip preparations to sending guests back home. A new group arrives every three days, and your mission is to ensure every guest leaves with a warm, comfortable impression of the trip, while handling all organisational matters swiftly and stress-free for them.</p> <p> </p> <p> <strong>Key Responsibilities</strong> </p> <p>Data Management: Collecting and processing guest data (passport details, contacts, special preferences).</p> <p>Bookings: Managing flight and hotel reservations.</p> <p>Communication: Managing group chats: welcoming guests, providing schedule updates, and answering questions.</p> <p>Logistics: Coordinating with drivers and managing daily transfers.</p> <p>On-Site Management: Overseeing group meet-ups and departures according to the itinerary.</p> <p>Crisis Management: Handling emergencies and unexpected situations: calling an ambulance, managing flight rescheduling, arranging late hotel check-outs, and resolving other force major events.</p> <p>Atmosphere: Cultivating a friendly, hospitable, and comfortable environment throughout the entire trip.</p> <p> </p> <p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Personal vehicle and valid driving license.</p> <p>Fluent English proficiency.</p> <p>High level of accountability, responsibility, and self-reliance.</p> <p>Excellent communication skills, friendliness, and an approachable personality.</p> <p>High stress tolerance and the ability to make quick decisions in unpredictable situations.</p> <p>Readiness to work a flexible schedule and react quickly to incoming requests.</p> <p>Advantage: Deep knowledge of the region and an existing network of local contacts (drivers, medical facilities, hotels).</p> <p>Advantage: Prior experience in tourism, hospitality, or group coordination.</p>
<p> <strong>About the role</strong> </p> <p> Looking for an immediate hire </p> <p> <br>We are hiring a Studio and Program Coordinator to keep our venture studio and accelerator programs in Oman organised, on time and well documented. You will work with the Studio Manager, venture teams, founders, mentors and our local partners.</p> <p> <strong>This role requires you to spend at least 6 months in Muscat, Oman. You may be working from the Amman, Jordan or Oman office after-wards. </strong> </p> <p> <br> <strong>What you will do</strong> <br> </p> <ul> <li>Track venture and startup progress against milestones and program gates.</li> <li>Run weekly check-ins, take notes and follow up on agreed actions.</li> <li>Keep reports and trackers up to date, including attendance, mentoring hours and progress, and help prepare monthly and gate reports.</li> <li>Handle day-to-day communication with founders, startups, mentors and partner teams.</li> <li>Join mentor meetings, follow up on actions and source new mentors.</li> <li>Coordinate sessions, masterclasses and events: scheduling, invitations, RSVPs and logistics.</li> <li>Support research and schedule user interviews during opportunity mapping.</li> <li>Pass mentor contract, invoice and venue details to partner teams and chase open items.</li> </ul><p><strong>Desired Candidate Profile</strong></p><p> <strong>What you bring</strong> <br> </p> <ul> <li>Two to four years in program coordination, operations or project management, ideally in accelerators, venture building or innovation programs.</li> <li>Strong tracking and follow-up habits, with a good command of Excel, data and file management.</li> <li>Clear written and spoken English and good Arabic.</li> <li>Comfort working with founders and with corporate and government stakeholders.</li> <li>Willingness to be based in Muscat for the program period.</li> </ul>
<p> <strong> Role Details </strong> </p> <p> We are seeking an experienced S<strong>ales & Aftersales Training Manager</strong> to lead and develop the training and development function for a leading automotive distributor in the <strong>Oman</strong>. </p> <p> The successful candidate will be responsible for designing, implementing and delivering comprehensive training programmes across both sales and aftersales operations, ensuring employees have the knowledge, skills and capabilities required to deliver exceptional customer experiences and achieve business objectives. </p> <p> Working closely with sales, aftersales and senior management teams, you will develop structured learning programmes covering sales effectiveness, product knowledge, customer experience, leadership development, technical training and workshop capability. </p> <p> A key focus will be supporting the introduction and development of new automotive technologies, particularly New Energy Vehicles (NEVs), electric vehicles and emerging technologies within the Chinese automotive sector. </p> <p> The ideal candidate will have a strong background in automotive training and development within a dealership or distributor environment, with experience covering both sales and aftersales functions. </p> <p> <strong> The Person </strong> </p> <ul> <li> Proven experience in an Automotive Training Manager, Sales & Aftersales Training Manager or similar position within the automotive industry. </li><li> Previous experience working with Chinese automotive brands is highly desirable. </li><li> Experience developing and implementing training strategies across sales, aftersales and technical operations. </li><li> Strong understanding of automotive sales processes, sales effectiveness, product knowledge and customer engagement. </li><li> Experience delivering sales training covering consultative selling, negotiation, customer experience, product launches and sales performance. </li><li> Strong knowledge of aftersales operations, including service processes, warranty, technical support and workshop operations. </li><li> Understanding of New Energy Vehicles (NEVs), electric vehicle technologies and emerging automotive technologies. </li><li> Experience developing technical training programmes, technician certification pathways and train-the-trainer initiatives. </li><li> Ability to conduct training needs analysis, identify competency gaps and implement structured development plans. </li><li> Experience developing internal trainers and delivering training to sales consultants, sales managers, service advisors, technicians and aftersales management teams. </li></ul> <p><br></p><p><strong>Desired Candidate Profile</strong></p><ul> <li> Proven experience in an Automotive Training Manager, Sales & Aftersales Training Manager or similar position within the automotive industry. </li><li> Previous experience working with Chinese automotive brands is highly desirable. </li><li> Experience developing and implementing training strategies across sales, aftersales and technical operations. </li><li> Strong understanding of automotive sales processes, sales effectiveness, product knowledge and customer engagement. </li><li> Experience delivering sales training covering consultative selling, negotiation, customer experience, product launches and sales performance. </li><li> Strong knowledge of aftersales operations, including service processes, warranty, technical support and workshop operations. </li><li> Understanding of New Energy Vehicles (NEVs), electric vehicle technologies and emerging automotive technologies. </li><li> Experience developing technical training programmes, technician certification pathways and train-the-trainer initiatives. </li><li> Ability to conduct training needs analysis, identify competency gaps and implement structured development plans. </li><li> Experience developing internal trainers and delivering training to sales consultants, sales managers, service advisors, technicians and aftersales management teams. </li></ul>
<p>We are seeking to hire a highly motivated and dynamic "Sales Manager" for a Regional Conglomerate Leading Group, and the position will be based in Oman . The ideal candidate shall be responsible for leading and managing a high-performing sales team, driving revenue growth, and developing strategic sales plans to achieve company objectives.</p><p>Duties and Key Responsibilities:</p><ul><li>Develop and implement sales strategies and plans to achieve sales targets and maximize revenue growth in the automotive sector.</li><li>Lead, manage, and motivate a team of automotive sales professionals, providing guidance, coaching, and mentorship to drive performance.</li><li>Set ambitious sales targets and objectives for the team, monitoring progress and providing regular feedback and performance evaluations.</li><li>Identify and pursue new business opportunities, expanding the company's customer base in the automotive industry.</li><li>Build and maintain strong relationships with key clients in the automotive sector, addressing their needs and ensuring customer satisfaction.</li><li>Stay updated on market trends, competitor activities, and industry developments in the automotive industry to capitalize on business opportunities.</li><li>Collaborate with marketing and product teams to develop effective sales strategies, promotional campaigns, and product enhancements for the automotive sector.</li><li>Analyze sales data and generate accurate reports on sales performance, market trends, and competitors' activities for management review.</li><li>Conduct regular sales meetings with the team, providing updates on targets, performance, and market insights.</li><li>Stay updated on industry best practices, sales techniques, and product knowledge in the automotive sector, sharing relevant information with the sales team.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Marketing, or a related field.</li><li>Minimum of 2-3 years of managerial experience in automotive sales.</li><li>Proven experience with high-volume automotive brands within the region.</li><li>Strong track record of achieving sales targets and driving business growth.</li><li>Excellent communication, negotiation, and interpersonal abilities.</li><li>Strategic thinker with a results-oriented approach.</li><li>Ability to thrive in a fast-paced and target-driven environment.</li><li>Proficiency in Microsoft Office and CRM software.</li><li>Demonstrated leadership, team management, and coaching capabilities.</li><li>Strong customer relationship management, and business development skills.</li><li>Fluent in English</li></ul>
<p>JOB SUMMARY Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p><p>CORE WORK ACTIVITIES</p><p>Developing & Executing Sales Strategies</p><p>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external.</p><p>Maximizing Revenue</p><p>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members.</p><p>Managing Sales Activities</p><p>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</p><p>Analyzing & Reporting on Sales and Financial Data</p><p>Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement.</p><p>Ensuring Exceptional Customer Service</p><p>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals and/or managers. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect throughout Sales. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</p><p>Building Successful Relationships</p><p>Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p>
<div>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.</p>
<p>OR</p>
<p> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Developing & Executing Sales Strategies</strong> </p>
<p> Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</p>
<p> Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</p>
<p> Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</p>
<p> Assists with the development and implementation of promotions, both internal and external.</p>
<p> </p>
<p> <strong>Maximizing Revenue</strong> </p>
<p> Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</p>
<p> Recommends booking goals for sales team members.</p>
<p> </p>
<p> <strong>Managing Sales Activities</strong> </p>
<p> Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</p>
<p> Participates in sales calls with members of sales team to acquire new business and/or close on business.</p>
<p> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</p>
<p> </p>
<p> <strong>Analyzing & Reporting on Sales and Financial Data</strong> </p>
<p> Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals.</p>
<p> Assists Revenue Management with completing accurate six period projections.</p>
<p> Reviews sales and catering guest satisfaction results to identify areas of improvement.</p>
<p> </p>
<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</p>
<p> Interacts with guests to obtain feedback on product quality and service levels.</p>
<p> Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Observes service behaviors of employees and provides feedback to individuals and/or managers.</p>
<p> Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</p>
<p> Ensures that a customer recognition program is in effect throughout Sales.</p>
<p> Executes and supports the company s Customer Service Standards and property s Brand Standards.</p>
<p> Participates in and practices daily service basics of the brand.</p>
<p> Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</p>
<p> Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</p>
<p> Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</p>
<p> </p>
<p> <strong>Building Successful Relationships</strong> </p>
<p> Develops and manages relationships with key stakeholders, both internal and external.</p>
<p> Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</p>
<p> Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</p>
<p> Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</p>
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<p>Handle day-to-day van sales operations. Visit assigned customers and retail outlets. Generate sales and achieve assigned targets. Develop and maintain good relationships with customers. Take customer orders and ensure timely delivery of products. Promote and sell FMCG products in the assigned territory. Maintain proper product display and availability. Monitor market and customer requirements. Handle sales collections as per company procedures. Maintain daily sales and stock records. Report market feedback and competitor activities to the management.</p><p><strong>Desired Candidate Profile</strong></p><p>Plus Two qualification. 25 years of sales experience , preferably in the FMCG industry . Experience specifically in Van Sales / Van Sales Division is preferred. Maximum age: 35 years . Good communication and customer-handling skills. Ability to work independently and achieve sales targets. Previous GCC/Oman sales experience will be an advantage.</p>
<p>Sales & Business Development:</p><ul><li><p>Identify, develop, and pursue new business opportunities to expand the customer base.</p></li><li><p>Manage the complete sales cycle, from prospecting and lead qualification to proposal submission, negotiation, and deal closure.</p></li><li><p>Consistently achieve or exceed assigned sales targets and revenue objectives.</p></li></ul><p>Lead Generation & Market Expansion:</p><ul><li><p>Generate qualified leads through networking, referrals, industry events, digital channels, and outbound prospecting.</p></li><li><p>Develop and execute strategies to increase market penetration within the construction, engineering, infrastructure, and contracting sectors.</p></li><li><p>Build and maintain a healthy sales pipeline to support sustained business growth.</p></li></ul><p>Client Relationship Management:</p><ul><li><p>Establish, develop, and maintain strong relationships with prospective and existing clients.</p></li><li><p>Conduct client meetings, product demonstrations, and solution presentations to showcase the value of Xpedeon ERP solutions.</p></li><li><p>Act as a trusted advisor by understanding customer business challenges and recommending appropriate solutions.</p></li></ul><p>Solution Selling & Opportunity Management:</p><ul><li><p>Analyze customer requirements and translate them into tailored ERP solution proposals.</p></li><li><p>Collaborate with pre-sales, technical, and implementation teams to develop competitive solution offerings.</p></li><li><p>Ensure all customer requirements are accurately documented and communicated internally.</p></li></ul><p>Negotiation & Contract Management:</p><ul><li><p>Prepare commercial proposals, quotations, and tender submissions.</p></li><li><p>Lead commercial negotiations while ensuring profitability and compliance with company policies.</p></li><li><p>Successfully close sales opportunities and support contract finalization.</p></li></ul><p>Cross-Functional Collaboration:</p><ul><li><p>Work closely with marketing, pre-sales, implementation, finance, and customer success teams to ensure a seamless customer journey.</p></li><li><p>Support project handover to delivery teams and maintain client engagement throughout implementation.</p></li></ul><p>CRM & Sales Reporting:</p><ul><li><p>Maintain accurate and up-to-date customer information, sales activities, and opportunity status within the CRM system.</p></li><li><p>Prepare regular sales forecasts, pipeline reports, and market intelligence updates for management.</p></li><li><p>Monitor key sales performance indicators and recommend actions to improve conversion rates and sales effectiveness.</p></li></ul><p>Ownership & Decision-Making:</p><ul><li><p>Take ownership of individual sales targets and territory development.</p></li><li><p>Independently prioritize sales opportunities and manage the sales pipeline.</p></li><li><p>Exercise sound commercial judgment while negotiating deals within approved authority levels.</p></li><li><p>Represent the company professionally in client interactions, exhibitions, and industry events.</p><br></li></ul><p>Key Performance Indicators (KPIs):</p><ul><li><p>Achievement of monthly, quarterly, and annual sales targets.</p></li><li><p>Revenue growth and new customer acquisition.</p></li><li><p>Pipeline value and lead conversion rate.</p></li><li><p>Proposal-to-win ratio.</p></li><li><p>Customer retention and repeat business.</p></li><li><p>CRM data accuracy and timely reporting.</p></li><li><p>Client satisfaction and relationship development.<br></p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p>Preferred Skills & Competencies:</p><ul><li><p>Strong consultative and solution-selling skills.</p></li><li><p>Excellent communication, presentation, and negotiation abilities.</p></li><li><p>Strong business acumen and customer relationship management skills.</p></li><li><p>Self-motivated with the ability to work independently and manage multiple opportunities.</p></li><li><p>Analytical thinking and problem-solving capability.</p></li><li><p>Proficiency in Microsoft Office and CRM applications.</p></li><li><p>Willingness to travel within Oman for client meetings and business development activities.</p></li></ul>
<h2 class="h5">Job description</h2>
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<ul><li><br></li><li>Drive catering & food-services sales growth across the Oman market.</li><li>Identify and generate new business opportunities and qualified leads.</li><li>Conduct client visits, presentations and meetings to understand customer requirements.</li><li>Build and maintain strong relationships with existing and prospective clients.</li><li>Develop business opportunities across corporate, industrial, education, hospitality and related sectors.</li><li>Prepare and follow up on quotations, proposals and commercial offers.</li><li>Support tender submissions and business development initiatives.</li><li>Follow up with prospective clients and convert opportunities into confirmed business.</li><li>Maintain an up-to-date sales pipeline and regularly report sales activities and opportunities.</li><li>Achieve assigned sales targets and business development KPIs.</li><li>Coordinate closely with operations and commercial teams to ensure smooth service delivery.</li><li>Identify opportunities for repeat business, upselling and account growth.</li><li>Monitor market trends, customer requirements and competitor activities.</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>B2B Sales & Business Development</li><li>Lead Generation & Prospecting</li><li>Client Acquisition & Conversion</li><li>Catering & Food-Service Sales</li><li>Corporate & Institutional Sales</li><li>Tender & Proposal Preparation</li><li>Quotation & Commercial Negotiation</li><li>Client Relationship Management</li><li>Cold Calling & Client Visits</li><li>Sales Presentation & Product/Service Pitching</li><li>Negotiation & Closing Skills</li><li>Sales Pipeline Management</li><li>Market Research & Competitor Analysis</li><li>Account Management & Customer Retention</li><li>Upselling & Cross-Selling</li><li>Sales Target & KPI Management</li><li>CRM & Sales Reporting</li><li>Microsoft Office – Word, Excel & PowerPoint</li><li>Professional Communication & Presentation</li><li>Problem Solving & Customer Service</li><li>Time Management & Territory Planning</li><li>Networking & Relationship Building</li><li>Oman driving license is preferred.</li><li>Arabic speaker is a plus.</li><li><br></li></ul><p><br></p><p><br></p></div>
<h2 class="h5">Job description</h2>
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Role Details <p><strong><span><span>Role Details</span></span></strong></p><br><br> <p><span><span>We are seeking an experienced S<strong>ales & Aftersales Training Manager</strong> to lead and develop the training and development function for a leading automotive distributor in the <strong>Oman</strong>.</span></span></p><br><br> <p><span><span>The successful candidate will be responsible for designing, implementing and delivering comprehensive training programmes across both sales and aftersales operations, ensuring employees have the knowledge, skills and capabilities required to deliver exceptional customer experiences and achieve business objectives.</span></span></p><br><br> <p><span><span>Working closely with sales, aftersales and senior management teams, you will develop structured learning programmes covering sales effectiveness, product knowledge, customer experience, leadership development, technical training and workshop capability.</span></span></p><br><br> <p><span><span>A key focus will be supporting the introduction and development of new automotive technologies, particularly New Energy Vehicles (NEVs), electric vehicles and emerging technologies within the Chinese automotive sector.</span></span></p><br><br> <p><span><span>The ideal candidate will have a strong background in automotive training and development within a dealership or distributor environment, with experience covering both sales and aftersales functions.</span></span></p><br><br> <p><strong><span><span>The Person</span></span></strong></p><br><br> <ul> <li><span><span>Proven experience in an Automotive Training Manager, Sales & Aftersales Training Manager or similar position within the automotive industry.</span></span> </li><li><span><span>Previous experience working with Chinese automotive brands is highly desirable.</span></span> </li><li><span><span>Experience developing and implementing training strategies across sales, aftersales and technical operations.</span></span> </li><li><span><span>Strong understanding of automotive sales processes, sales effectiveness, product knowledge and customer engagement.</span></span> </li><li><span><span>Experience delivering sales training covering consultative selling, negotiation, customer experience, product launches and sales performance.</span></span> </li><li><span><span>Strong knowledge of aftersales operations, including service processes, warranty, technical support and workshop operations.</span></span> </li><li><span><span>Understanding of New Energy Vehicles (NEVs), electric vehicle technologies and emerging automotive technologies.</span></span> </li><li><span><span>Experience developing technical training programmes, technician certification pathways and train-the-trainer initiatives.</span></span> </li><li><span><span>Ability to conduct training needs analysis, identify competency gaps and implement structured development plans.</span></span> </li><li><span><span>Experience developing internal trainers and delivering training to sales consultants, sales managers, service advisors, technicians and aftersales management teams.</span></span> </li></ul> <p> <span><span><strong>The Opportunity</strong></span></span><br> <span><span>This is an excellent opportunity to join an established automotive distributor in Qatar and take ownership of its sales and aftersales training strategy.</span></span></p><br><br> <p><span><span>You will play a pivotal role in developing organisational capability, improving sales performance, strengthening aftersales technical expertise and enhancing the overall customer experience.</span></span><br> <span><span>Working across multiple departments and locations, you will have the opportunity to establish structured learning pathways, develop internal training capabilities and support the organisation’s growth as it expands its automotive portfolio and introduces new vehicle technologies.</span></span></p><br><br> <p><span><span>The successful candidate will receive a competitive salary and benefits package, commensurate with experience.</span></span></p><br><br> <p>Please apply online with your latest CV, highlighting key achievements, sales volumes, and areas of responsibility.</p><br><br> <p>Only shortlisted candidates will be contacted regarding this opportunity.<br> </p><br><br> Apply now <br>
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<p>JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p><p>Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management.</p><p>Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</p><p>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</p><p>Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p>
Overview <br>
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<p>We are seeking a proactive and organized HR & Training Coordinator to support our Human Resources and Learning & Development activities. The successful candidate will be responsible for coordinating employee training programs, maintaining training records, supporting HR administrative functions, and ensuring smooth execution of development initiatives across the organization.</p>
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Key Responsibilities <br> </div>
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<p> <strong>Training & Development</strong> </p>
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<li>Develop and implement annual training plans and employee development programs.</li>
<li>Design, coordinate, and organize in-house and outsourced training sessions.</li>
<li>Identify and recommend appropriate training methods, including on-the-job training, mentoring, simulations, workshops, and professional development courses.</li>
<li>Promote available training opportunities and provide employees with relevant information and guidance.</li>
<li>Coordinate training schedules with department managers and supervisors, including venue arrangements, dates, materials, and attendance tracking.</li>
<li>Manage and maintain training facilities, equipment, and learning resources.</li>
<li>Maintain an up-to-date training curriculum database and training records.</li>
<li>Collect, distribute, and manage training-related correspondence and communications.</li>
<li>Evaluate training effectiveness and maintain accurate reports on participation and outcomes.</li>
</ul>
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<strong>HR Administrative Support</strong> </p>
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<li>Provide administrative support to the HR department as required.</li>
<li>Support HR activities during staff absences, annual leave, or peak workload periods.</li>
<li>Prepare and organize HR reports, records, and filing systems.</li>
<li>Ensure accurate record keeping and confidentiality of HR information.</li>
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Job Requirements <br> </div>
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<li>Diploma or Bachelor's Degree in Human Resources, Business Administration, or a related field.</li>
<li>Minimum 2-3 years of experience in training coordination, learning & development, administrative support, or a similar role.</li>
<li>Strong organizational and time management skills.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proficiency in Microsoft Office applications (Excel, Word, and PowerPoint).</li>
<li>Ability to manage multiple tasks and meet deadlines effectively.</li>
<li>Proficiency in Arabic and English (speaking, reading, and writing).</li>
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<p><strong>Job Summary</strong></p><p>The Sales Excutive is responsible for assisting customers, promoting products, processing sales transactions, and ensuring a positive customer experience. The role involves maintaining product knowledge, supporting daily sales activities, and contributing to the overall success of the business.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Understand customer needs and recommend suitable products or services.</p></li><li><p>Process sales transactions accurately and efficiently.</p></li><li><p>Handle customer inquiries, complaints, and requests.</p></li><li><p>Maintain product knowledge to provide accurate information to customers.</p></li><li><p>Assist with inventory management and stock replenishment.</p></li><li><p>Keep the sales area clean, organized and presentable.</p></li><li><p>Achieving sales targets and support business growth.</p></li><li><p>Prepare sales reports and operational reports.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Degree or equivalent qualification.</p></li><li><p>Previous sales or customer service experience is preferred.</p></li><li><p>Good communication and interpersonal skills.</p></li><li><p>Good Excel and numerical skills.</p></li><li><p>Customer-focused with a positive attitude.</p></li><li><p>Willing to work in GCC region.</p></li><li><p>Well-organized, proactive and detail oriented.</p></li></ul>
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<p> <strong>Job Summary:</strong> </p>
<p>We are seeking a highly motivated and technically proficient Senior Sales Executive to join our dynamic team in Oman. This role focuses on promoting and selling a comprehensive range of analytical instruments and laboratory solutions across industries such as pharmaceuticals, oil & gas, food & beverage, environmental, chemical, and research laboratories. The ideal candidate has strong technical knowledge, excellent sales skills, and the ability to build lasting customer relationships while driving business growth.</p>
<p> <strong>Job Responsibilities</strong> </p>
<ul>
<li>Promote and sell a wide portfolio of advanced analytical instruments and laboratory solutions, including Mass Spectrometry, Spectroscopy, Chromatography, Elemental Analysers, and related equipment.</li>
<li>Develop and maintain strong relationships with existing clients, ensuring high customer satisfaction and timely resolution of concerns.</li>
<li>Identify and pursue new business opportunities, preparing detailed sales forecasts and reports.</li>
<li>Provide end-to-end customer support, including pre-sales consultations, product demonstrations, technical guidance, and after-sales services.</li>
<li>Develop and deliver impactful sales presentations and product demonstrations to prospective customers.</li>
<li>Monitor market trends, competitive activities, and potential challenges within Oman.</li>
<li>Maintain accurate records of sales activities, forecasts, and customer interactions using the company s CRM system.</li>
<li>Meet or exceed assigned sales targets and objectives, contributing to the overall growth of the organization.</li>
</ul>
<p> <strong>Qualifications:</strong> </p>
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<li>Previous experience working in Oman is essential.</li>
<li>Only candidates currently residing in Oman will be considered.</li>
<li>Bachelor s degree in Biology, Chemistry, Microbiology, Pharmacy or Engineering.</li>
<li>6 to 8 years of sales experience, ideally within a related industry, with a strong focus on the Food, Pharmaceutical, Oil & gas, environmental, chemical, and research labs.</li>
<li>Preferably to have 3 to 5 years of experience in sales of analytical instruments.</li>
<li>Strong communication and interpersonal skills.</li>
<li>A results-driven mindset with a successful track record of meeting or exceeding sales targets.</li>
<li>Excellent negotiation and closing skills.</li>
<li>Strong organizational and time management skills.</li>
<li>Ability to manage multiple priorities and meet deadlines in a fast-paced environment.</li>
<li>Familiarity with sales software, CRM systems, and Microsoft Office Suite.</li>
<li>Willingness to travel locally and regionally as required.</li>
<li>Must hold a valid driver s license in Oman.</li>
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<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Developing & Executing Sales Strategies<br>• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.<br>• Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.<br>• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.<br>• Assists with the development and implementation of promotions, both internal and external.<br>Maximizing Revenue<br>• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).<br>• Recommends booking goals for sales team members.<br>Managing Sales Activities<br>• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Analyzing & Reporting on Sales and Financial Data<br>• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.<br>• Assists Revenue Management with completing accurate six period projections.<br>• Reviews sales and catering guest satisfaction results to identify areas of improvement.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br>• Ensures that a customer recognition program is in effect throughout Sales.<br>• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Develops and manages relationships with key stakeholders, both internal and external.<br>• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.<br>• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.<br>• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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