General Responsibilities.

· Consistently offer professional, friendly and engaging service.

· Plan ahead and prepare for activities according to the activity calendar.

· Ensure all children attending the Play Alila have been registered by a parent or guardian.

· Create tracksheets for kids entering Play Alila.

· Create new and exciting activities to drive enthusiasm for all children in the resort.

· Maintain stock of items required for kids activities such as paints, crayons, papers, toys, etc through inventory and ordering new stock when needed.

· Ensure all areas are clean, sanitized and well maintained.

· Provide a high level of guest satisfaction through effective communication.

· Follow departmental policies and procedures.

· Follow all safety and sanitation policies.

· To work together as part of a team with colleagues from Spa and Kids Club department.

· Must present yourself at all times in a well groomed & hygenic manner.

· To contribute to creating a safe, happy and harmonious working environment

Substitution and Duties

Within the frame work of his/her duties, he/she may be asked to carry out special tasks, not mentioned in this Job Description and defined whenever applicable by the Spa Manager of the Hotel.

A. Skills

1. Ability to perform multiple tasks at once.

2. Able to create and plan activity calendars.

3. Able to create new activities for all ages.

4. Good with children.

5. Able to do mothly reports & trach sheets.

6. Problem solving skills.

B. Knowledge

1. Able to communicate in English.

2. Knowledgeable in handling children of all ages.

3. Know how to do basic handicrafts.

4. Understand the social, mental & physical needs of kids.

C. Self Image

1. Responds appropriately to customer inquiries, requests or complaints.

2. Active, enthusiastic and passionate.

3. Teamplayer and encourages others to work together as a team.

4. Is highly responsible, reliable and trustworthy.

5. Well groomed and friendly personality.

D. Traits

1. Engaging to the guest.

2. Acts in a consistent manner.

3. Acts to gain confidence and trust from superiors and colleagues.

4. Works well with other people.

5. Communicates clearly and successfully in English

6. Remembers faces and names easily.