Sales Jobs in Oman
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>About IDP</b> <br></span><p><span><span><span>IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.</span></span></span></p><br>
<p><span><span><span>Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.</span></span></span></p><br>
<p><span><span><span>Learn more at www.careers.idp.com</span></span></span></p><br>
<br><br><b>Role purpose</b> <br><p><span><span><span>The Education Counsellor will provide excellent counselling services to guide international students to find the institution that best meets their learning and career aspirations, including providing students with the right information and advice on study opportunities and local education system, culture and geographic region, assisting with application documentation, facilitating enrolments, and promoting IDP products and services.</span></span></span></p><br>
<br><br><b>Key accountabilities</b> <br><ul>
<li><span><span><span>Drive achievement of your pipeline goals, customer satisfaction, and advocacy targets through each stage of the student journey, including promoting student essential products and services, managing and maintaining leads and successful applications, seeking referral opportunities, encouraging and participating in event and lead generating activity, database maintenance.</span></span></span></li>
<li><span><span><span>Provide outstanding customer service to students, their families and education providers throughout the process, including participating in planning activities to build student engagement, providing students with the right information about admissions, processes and qualification options in a way they can understand easily, and proactively engaging with students and education providers regularly.</span></span></span></li>
</ul>
<br><br><b>Required experience</b> <br><ul>
<li><span><span><span>Experience in a sales or customer service driven environment, including achieving individual and team based targets.</span></span></span></li>
<li><span><span><span>Good understanding of the education sector and placement of students into VET and universities, including immigration requirements and processes.</span></span></span></li>
<li><span><span><span>Relevant tertiary qualifications and/or prior experience working as an Education Counsellor or similar role.</span></span></span></li>
<li><span><span><span>Outstanding stakeholder management and communication skills, including fluency in English, both verbal and written. </span></span></span></li>
</ul>
<br><br><br>
</div>
<ul><li>Prepare and study technical drawings, specifications of Electrical & Mechanical systems related to Power plants (Diesel / Gas), to ensure that installation and operations conform to Manufacturer’s recommended standards and customer requirements.</li><li>Direct and Coordinate with Customers for Construction & Installation support, documentation, and testing activities to ensure compliance with the agreed specifications and customer requirements.</li><li>Perform detailed calculations for Panel design / cable ratings etc related to Diesel / Gas Power Plant/s (415V / 11kV / 33kV) to comply with the standards and specifications.</li><li>Independently handle project execution to assure projects are completed satisfactorily, on time and within budget.</li><li>Develop budgets, estimate labor, material, and construction costs for the given projects / jobs.</li><li>Inspect completed installations and observe operations, to ensure conformity to design & equipment specifications and compliance with operational and safety standards.</li><li>Prepare specifications for purchase of materials and equipment required for the respective jobs / projects.</li><li>Supervise and train Project team members as per the required necessity.</li><li>Organise for Factory Acceptance tests & Site acceptance tests to the satisfaction of the Client / Consultants in line with the agreed specifications.</li><li>Investigate and test vendor’s products (like Panels / Transformers etc) at Vendor’s premises.</li><li>Investigate customer complaints related to Installations, determine nature and extent of problem, and recommend remedial measures.</li><li>Compile data and write progress reports regarding existing projects and compile handing over documents / drawings etc. of the completed projects.</li><li>Conduct pre tender site visits in coordination with the sales engineer/s to ascertain the technical / commercial requirements.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s Degree in <strong>Electrical Engineering</strong>.</p></li><li><p><strong>6–10 years of relevant experience</strong> in Diesel/Gas Power Plants, Genset Projects, Power Generation or Electrical Project Engineering.</p></li><li><p>Strong experience in <strong>project execution, electrical installation, testing and commissioning</strong>.</p></li><li><p>Practical knowledge of <strong>415V / 11kV / 33kV electrical systems</strong>.</p></li><li><p>Experience with <strong>LV/MV switchgear, electrical panels, transformers, cables, protection systems and power distribution systems</strong>.</p></li><li><p>Experience in <strong>FAT, SAT, commissioning and customer/consultant inspections</strong>.</p></li><li><p>Ability to read and interpret <strong>SLDs, electrical schematics, cable schedules, panel drawings and technical specifications</strong>.</p></li><li><p>Experience in preparing electrical calculations, material specifications and project documentation.</p></li><li><p>Experience coordinating with <strong>customers, consultants, contractors and vendors</strong>.</p></li></ul>
<p>Role Purpose: Lead the design and execution of Enterprise Customer Value Management (CVM) and lifecycle initiatives that improve customer retention, engagement, value growth and experience across the EBU portfolio. Translate enterprise customer data, commercial priorities and behavioral insights into actionable segmentation, differentiated propositions, lifecycle journeys and targeted campaigns, while coordinating cross-functional delivery and measuring commercial impact.</p><p>Position Information Unit: Enterprise Business Unit (EBU) Division: Segment Marketing Location: HQ Grade: Senior Proficient (P4)</p><p>Key Accountabilities Own and maintain the EBU CVM and customer lifecycle plan, ensuring alignment with enterprise commercial priorities, customer experience objectives and approved governance. Convert enterprise customer, product, usage, revenue and engagement data into practical segments, customer insights and prioritized value opportunities. Design lifecycle strategies and journeys covering onboarding, adoption, engagement, cross-sell, upsell, retention, renewal, churn prevention and win-back. Develop targeted CVM propositions, offers and campaign concepts for enterprise customers, with clear eligibility rules, business rationale and expected outcomes. Coordinate campaign execution across CRM, digital, sales, product, marketing, analytics, IT, customer operations and other relevant stakeholders. Establish campaign test-and-learn approaches, including pilots and controlled testing, and use results to improve targeting, propositions and customer journeys. Define KPIs and measurement frameworks; monitor campaign, portfolio and lifecycle performance and communicate insights, risks and recommended actions. Prepare business cases and evaluate commercial impact, including incremental revenue, retention value, cost, return on investment and budget requirements. Lead working-level engagement with internal stakeholders, implementation partners and vendors, ensuring requirements, dependencies and deliverables are clear. Ensure CVM activities comply with customer consent, data privacy, regulatory, information security, brand and operational requirements. Develop reusable CVM processes, documentation and reporting standards, and support capability building and knowledge transfer within EBU.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum role requirements: Qualification: Bachelor s degree in business, Marketing, Economics, Data Analytics, Information Systems or another relevant field. Master is an advantage. Experience: Minimum 8 years of relevant experience in CVM, customer lifecycle management, B2B marketing, commercial analytics, CRM, loyalty or related areas; telecom & enterprise-market experience is preferred.</p>
<ul><li><p>Role Overview: Hands-on Python developer to build Agentic AI and Voice AI applications, LLM-powered workflows, APIs and integrations across email, WhatsApp, CRM, Google Workspace, databases and Falcon Pro Enterprise AI. This is a coding and development role, not a managerial or architecture-only position.</p><p><strong>KEY RESPONSIBILITIES</strong></p><ul><li><p>Develop AI agents, backend applications and multi-step agentic workflows using Python.</p></li><li><p>Build Voice AI agents for inbound/outbound conversations, including STT, TTS, LLM and telephony/voice API integration.</p></li><li><p>Integrate LLM APIs such as OpenAI, Claude, Gemini or similar, including tool/function calling and structured outputs.</p></li><li><p>Build REST APIs, webhooks, scheduled jobs and integrations with Email, WhatsApp Business, Google Workspace, CRM and enterprise applications.</p></li><li><p>Work with PostgreSQL/Supabase or similar databases and implement OAuth 2.0, tokens and secure API authentication.</p></li><li><p>Develop/troubleshoot n8n workflows where appropriate; test, debug and maintain production integrations and support migration to Falcon Pro.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><br><ul><li><p>Strong hands-on Python development</p></li><li><p>Agentic AI / LLM application development</p></li><li><p>REST APIs, webhooks & third-party integrations</p></li><li><p>LLM tool/function calling, prompts & structured JSON</p></li><li><p>OAuth 2.0 / API authentication</p></li><li><p>SQL / PostgreSQL or similar databases</p></li><li><p>Git and strong debugging/problem-solving Voice AI + Good to Have</p></li><li><p>Speech-to-Text (STT) and Text-to-Speech (TTS)</p></li><li><p>Real-time conversational AI and voice/telephony integrations</p></li><li><p>OpenAI Realtime/Voice APIs, Twilio, SIP or WebRTC</p></li><li><p>WhatsApp Business Cloud API</p></li><li><p>Gmail / Microsoft Graph / Google Workspace APIs</p></li><li><p>Supabase, n8n, Docker and CRM integrations</p></li><li><p>OCR/document extraction, RAG, embeddings/vector DBs</p></li><li><p>LangGraph, OpenAI Agents SDK, AutoGen, CrewAI or similar</p><br></li></ul><p><strong>CANDIDATE PROFILE</strong></p><p>We need a developer who personally codes and can take a requirement such as an AI voice receptionist, sales/customer-service agent, email agent or workflow automation agent from concept to a working solution. The candidate must be comfortable reading API documentation, building integrations, debugging production issues and maintaining secure, reliable code. Use of ChatGPT, Claude, Codex, GitHub Copilot and similar AI coding tools is encouraged, provided the developer can understand, test and maintain the resulting code.</p>
<p>Purpose is to carry out tasks related to the processing of employees visas and government related documents and ensures compliance with immigration and other relevant regulations. Responsible for the daily activities related to Government Relations including visa and license applications. Maintains open lines of communication with various Government and Municipal agencies</p><p>Managing Government Relations Activities Manages and ensures that various licenses requested for hotel, hotel associates or guest are filled and obtained on time. Monitors the visa, occupational card and passport expiration of all associates. Files visa applications for guests and employees and ensures a timely approval. Maintains a weekly cost overview with detailed justification. Arranges the coordination of associates departures at the airport at the end of their contract to ensure visa cancellation. Assists the Sales Department with leads from local companies and Government institutions. Assists with all Government matters where necessary. Works with relevant government agencies or departments to ensure documents are processed properly. Managing Legal and Compliance Practices Ensures all food handling cards are filled, approved and renewed on time for all associates who have direct contact with guest. Maintains a passport & visa file system in the office. Ensures that front office maintains a proper guest passport file system. Ensures compliance with regulations relevant to Government Relations transactions and activities. Provides guidance to other departments to ensure that employees have the necessary documents. Ensures employee files contain required employment paperwork, related to visas or licenses. Ensures this information is properly maintained and secured for the required length of time. Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act. Communicates property rules and regulations via the employee handbook.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 3 years experience in the government relations, human resources, management operations, or related professional area. OR 2-year degree from an accredited university in Government Relations, Human Resources, Business Administration, or related major; 1 year experience in the government relations, human resources, management operations, or related professional area.</p>
<p>Purpose is to carry out tasks related to the processing of employees visas and government related documents and ensures compliance with immigration and other relevant regulations. Responsible for the daily activities related to Government Relations including visa and license applications. Maintains open lines of communication with various Government and Municipal agencies</p><p>CORE WORK ACTIVITIES</p><p>Managing Government Relations Activities</p><ul><li>Manages and ensures that various licenses requested for hotel, hotel associates or guest are filled and obtained on time.</li><li>Monitors the visa, occupational card and passport expiration of all associates.</li><li>Files visa applications for guests and employees and ensures a timely approval.</li><li>Maintains a weekly cost overview with detailed justification.</li><li>Arranges the coordination of associates departures at the airport at the end of their contract to ensure visa cancellation.</li><li>Assists the Sales Department with leads from local companies and Government institutions.</li><li>Assists with all Government matters where necessary.</li><li>Works with relevant government agencies or departments to ensure documents are processed properly.</li></ul><p>Managing Legal and Compliance Practices</p><ul><li>Ensures all food handling cards are filled, approved and renewed on time for all associates who have direct contact with guest.</li><li>Maintains a passport & visa file system in the office.</li><li>Ensures that front office maintains a proper guest passport file system.</li><li>Ensures compliance with regulations relevant to Government Relations transactions and activities.</li><li>Provides guidance to other departments to ensure that employees have the necessary documents.</li><li>Ensures employee files contain required employment paperwork, related to visas or licenses.</li><li>Ensures this information is properly maintained and secured for the required length of time.</li><li>Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.</li><li>Communicates property rules and regulations via the employee handbook.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 3 years experience in the government relations, human resources, management operations, or related professional area. OR 2-year degree from an accredited university in Government Relations, Human Resources, Business Administration, or related major; 1 year experience in the government relations, human resources, management operations, or related professional area.</p>
<p>Role Overview: Revenue Operations is a newly established team within the Customer department. The Revenue Operations team will be a champion for the customer and will play a key role in day-of-departure operations. The Revenue Operations team will support flight disruptions, flight schedule changes, and cancellations to ensure passengers are supported and are rebooked to minimize any impact. This role requires high level coordination with various teams such as IOCC, Ground Operations, Contact Centre, Sales, and any other team concerned to facilitate any situation of irregular operations (IROPS). In addition, this role includes but is not limited to supporting other functions within the commercial department such as Call Centre Support operations, Recovering Online Error booking transactions and assisting with Customer Care complaints. Key Responsibilities: Monitor flight disruptions information from IOCC/Network Planning and proactively coordinate with the department concerned to reduce the disruptions on the affected passengers. Push flight status communication with passengers regarding delays, cancellations, via SMS/email/WhatsApp, and/or any other form of communication available. Coordinate with the airport and/or call center team to process passenger rebooking s, cancellations, and refunds. Maintain accurate records of passenger handling during disruptions for audits, compensation claims, and reporting. Utilize airline systems (Radixx, iPort, Tamima, Zoho etc.) to manage the assigned tasks. Support other commercial functions such as Call Centre & Customer Care with tasks such as (Online Errors, Refunds, INAD Bookings, Outstation Airport Support, Processing complaints).</p><p><strong>Desired Candidate Profile</strong></p><p>Experience Minimum 3 years experience working in a Call Centre, airline airport operations, or airline customer service environments. Ability to work under pressure and manage stressful situations with professionalism. Ability to problem-solve Able to work independently with minimal supervision Excellent communication skills verbal and written. Proficiency with airline passenger service systems (Radixx, iPort, etc.) Ability to work 24/7 shifts including weekends and public holidays. Academic certification is an advantage.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>About IDP</b> <br></span><p><span><span><span>IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.</span></span></span></p><br>
<p><span><span><span>Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.</span></span></span></p><br>
<p><span><span><span>Learn more at www.careers.idp.com</span></span></span></p><br><br><br><b>Role purpose</b> <br><p><span>The Education Counsellor will provide excellent counselling services to guide international students to find the institution that best meets their learning and career aspirations, including providing students with the right information and advice on study opportunities and local education system, culture and geographic region, assisting with application documentation, facilitating enrolments, and promoting IDP products and services.</span></p><br><br><br><b>Key accountabilities</b> <br><ul>
<li><span>Student Counselling</span></li>
<li><span>Delivering Results</span></li>
<li><span>Business Development</span></li>
<li><span>Customer Service</span></li>
<li><span>Client Relationships</span></li>
<li><span>Team Work</span></li>
<li><span>Communication</span></li>
</ul><br><br><b>Job Description</b> <br><ul>
<li><span>Counsel prospective students to identify appropriate study options including suitable courses and institutions.</span></li>
<li><span>Schedule and conduct phone discussions and office meetings to accurately convey course / program information whilst ensuring that each students’ needs are being met. This includes advising students with respect to admissions requirements, processes and qualification options.</span></li>
<li><span>Assist students in determining an appropriate shortlist of applications to submit, thereby ensuring effective use of counselling time.</span></li>
<li><span>Support the student through the admissions, visa and pre departure processes.</span></li>
<li><span>Develop and maintain strong relationships with students and their families to ensure that IDP is regarded as a highly professional and trusted service provider.</span></li>
<li><span>Maintain the highest level of integrity and ethics in every interaction with students and their families, clients and colleagues.</span></li>
<li><span>Deliver consistently outstanding service to ensure a high number of students are converted to the next stage of the student pipeline, ultimately submitting applications to education institutions and accepting the resulting offers.</span></li>
<li><span>Identify opportunities to generate leads and effectively leverage these opportunities. e.g. determine the prospective schools, universities, companies and scholarship bodies from where new leads can be derived and established effective relationships with them.</span></li>
<li><span>CRM system is used to support the end to end counselling process including the capture and follow up of all leads and opportunities to close sales.</span></li>
<li><span>Identify new business opportunities in consultation with the BUM</span></li>
<li><span>Maintain regular contact and activities with key accounts (schools, scholarship bodies)</span></li>
<li><span>Act with the highest level of accountability with students, clients and colleagues.</span></li>
<li><span>Respond to face to face enquiries and enquiries visa phone and email in a timely manner, with accurate and relevant information.</span></li>
<li><span>Process and submit applications to institutions, obtain offers and facilitate enrolments in a timely manner.</span></li>
</ul><br><br><b>Job Description</b> <br><ul>
<li><span>Build effective relationships with education institution staff to support timely application processing.</span></li>
<li><span>Assist students with on-arrival issues or and refer to appropriate agencies where necessary</span></li>
<li><span>Build strong relationships with network counsellors to enable ongoing support of students onshore.</span></li>
<li><span>Attend client briefings, workshops and visits to institutions to support the development of knowledge of institutions and establish relationships with key contacts.</span></li>
<li><span>Work with Business Unit / Operations Managers and institution representatives to developing strategies to effectively promote institutions.</span></li>
<li><span>Act with integrity and professionalism in all interactions with client representatives.</span></li>
<li><span>Support Business Unit Manager / Operations Manager / Marketing Teams in the organisation of major promotional events such as interview programs, in-house interview sessions and exhibitions, and other activities as required.</span></li>
<li><span>Provide input on marketing or promotional activities to encourage student numbers.</span></li>
<li><span>Promote IDP through activities such institution visits, seminars, exhibitions, student associations etc.</span></li>
<li><span>Assist in the identification of opportunities and threats within the local market.</span></li>
<li><span>Attend, lead and participate in office level meetings and activities to support sharing of information, knowledge and expertise for the benefit of the team as a whole.</span></li>
<li><span>Identify and leverage opportunities to increase cooperation, efficiency and operational effectiveness between IDP’s student placement and IELTS operations.</span></li>
<li><span>Follow up effectively with students and institutions to ensure enrolment activities are completed effectively.</span></li>
<li><span>Use full range of available communication channels including email, phone and CRM communication features such as SMS and tasks.</span></li>
<li><span>Effectively present relevant information to students, clients and other key stakeholders as required.</span></li>
<li><span>Provide regular updates to line manager to inform them of progress, challenges and / or support that may be required.</span></li>
</ul><br><br><b>Required experience</b> <br><ul>
<li><span>Educated to bachelor’s degree level or equivalent.</span></li>
<li><span>Fluent in English</span></li>
<li><span>Experience of working in a sales driven environment with a strong focus on achieving individual and team based targets.</span></li>
<li><span>Knowledge of education institutions, admission processes, immigration requirements and their international operations.</span></li>
<li><span>Outstanding communication skills and able to communicate effectively with different stakeholders with varying needs (students, parents, institution representatives, colleagues etc.).</span></li>
<li><span>Excellent planning and organising skills with the ability to manage multiple competing priorities.</span></li>
<li><span>Customer focussed, with a passion for providing outstanding service.</span></li>
<li><span>Highly effective relationship building and relationship management skills.</span></li>
<li><span>Effective team worker, supporting colleagues and contributing positively to overall team’s success.</span></li>
<li><span>Ability to proactively identify, analyse and solve problems effectively.</span></li>
<li><span>Sound judgement and the ability to make decisions and act with integrity, in the best interests of IDP.</span></li>
<li><span>Strong IT skills – Microsoft Office suite, CRM systems.</span></li>
<li><span>Experience of working with a CRM system.</span></li>
<li><span>Experience of education counselling.</span></li>
<li><span>Work and / or study experience in a relevant destination country.</span></li>
</ul><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>About IDP</b> <br></span><p><span><span><span>IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.</span></span></span></p><br>
<p><span><span><span>Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.</span></span></span></p><br>
<p><span><span><span>Learn more at www.careers.idp.com</span></span></span></p><br><br><br><b>Role purpose</b> <br><p><span>The Education Counsellor will provide excellent counselling services to guide international students to find the institution that best meets their learning and career aspirations, including providing students with the right information and advice on study opportunities and local education system, culture and geographic region, assisting with application documentation, facilitating enrolments, and promoting IDP products and services.</span></p><br><br><br><b>Key accountabilities</b> <br><ul>
<li><span>Student Counselling</span></li>
<li><span>Delivering Results</span></li>
<li><span>Business Development</span></li>
<li><span>Customer Service</span></li>
<li><span>Client Relationships</span></li>
<li><span>Team Work</span></li>
<li><span>Communication</span></li>
</ul><br><br><b>Job Description</b> <br><ul>
<li><span>Counsel prospective students to identify appropriate study options including suitable courses and institutions.</span></li>
<li><span>Schedule and conduct phone discussions and office meetings to accurately convey course / program information whilst ensuring that each students’ needs are being met. This includes advising students with respect to admissions requirements, processes and qualification options.</span></li>
<li><span>Assist students in determining an appropriate shortlist of applications to submit, thereby ensuring effective use of counselling time.</span></li>
<li><span>Support the student through the admissions, visa and pre departure processes.</span></li>
<li><span>Develop and maintain strong relationships with students and their families to ensure that IDP is regarded as a highly professional and trusted service provider.</span></li>
<li><span>Maintain the highest level of integrity and ethics in every interaction with students and their families, clients and colleagues.</span></li>
<li><span>Deliver consistently outstanding service to ensure a high number of students are converted to the next stage of the student pipeline, ultimately submitting applications to education institutions and accepting the resulting offers.</span></li>
<li><span>Identify opportunities to generate leads and effectively leverage these opportunities. e.g. determine the prospective schools, universities, companies and scholarship bodies from where new leads can be derived and established effective relationships with them.</span></li>
<li><span>CRM system is used to support the end to end counselling process including the capture and follow up of all leads and opportunities to close sales.</span></li>
<li><span>Identify new business opportunities in consultation with the BUM</span></li>
<li><span>Maintain regular contact and activities with key accounts (schools, scholarship bodies)</span></li>
<li><span>Act with the highest level of accountability with students, clients and colleagues.</span></li>
<li><span>Respond to face to face enquiries and enquiries visa phone and email in a timely manner, with accurate and relevant information.</span></li>
<li><span>Process and submit applications to institutions, obtain offers and facilitate enrolments in a timely manner.</span></li>
</ul><br><br><b>Job Description</b> <br><ul>
<li><span>Build effective relationships with education institution staff to support timely application processing.</span></li>
<li><span>Assist students with on-arrival issues or and refer to appropriate agencies where necessary</span></li>
<li><span>Build strong relationships with network counsellors to enable ongoing support of students onshore.</span></li>
<li><span>Attend client briefings, workshops and visits to institutions to support the development of knowledge of institutions and establish relationships with key contacts.</span></li>
<li><span>Work with Business Unit / Operations Managers and institution representatives to developing strategies to effectively promote institutions.</span></li>
<li><span>Act with integrity and professionalism in all interactions with client representatives.</span></li>
<li><span>Support Business Unit Manager / Operations Manager / Marketing Teams in the organisation of major promotional events such as interview programs, in-house interview sessions and exhibitions, and other activities as required.</span></li>
<li><span>Provide input on marketing or promotional activities to encourage student numbers.</span></li>
<li><span>Promote IDP through activities such institution visits, seminars, exhibitions, student associations etc.</span></li>
<li><span>Assist in the identification of opportunities and threats within the local market.</span></li>
<li><span>Attend, lead and participate in office level meetings and activities to support sharing of information, knowledge and expertise for the benefit of the team as a whole.</span></li>
<li><span>Identify and leverage opportunities to increase cooperation, efficiency and operational effectiveness between IDP’s student placement and IELTS operations.</span></li>
<li><span>Follow up effectively with students and institutions to ensure enrolment activities are completed effectively.</span></li>
<li><span>Use full range of available communication channels including email, phone and CRM communication features such as SMS and tasks.</span></li>
<li><span>Effectively present relevant information to students, clients and other key stakeholders as required.</span></li>
<li><span>Provide regular updates to line manager to inform them of progress, challenges and / or support that may be required.</span></li>
</ul><br><br><b>Required experience</b> <br><ul>
<li><span>Educated to bachelor’s degree level or equivalent.</span></li>
<li><span>Fluent in English</span></li>
<li><span>Experience of working in a sales driven environment with a strong focus on achieving individual and team based targets.</span></li>
<li><span>Knowledge of education institutions, admission processes, immigration requirements and their international operations.</span></li>
<li><span>Outstanding communication skills and able to communicate effectively with different stakeholders with varying needs (students, parents, institution representatives, colleagues etc.).</span></li>
<li><span>Excellent planning and organising skills with the ability to manage multiple competing priorities.</span></li>
<li><span>Customer focussed, with a passion for providing outstanding service.</span></li>
<li><span>Highly effective relationship building and relationship management skills.</span></li>
<li><span>Effective team worker, supporting colleagues and contributing positively to overall team’s success.</span></li>
<li><span>Ability to proactively identify, analyse and solve problems effectively.</span></li>
<li><span>Sound judgement and the ability to make decisions and act with integrity, in the best interests of IDP.</span></li>
<li><span>Strong IT skills – Microsoft Office suite, CRM systems.</span></li>
<li><span>Experience of working with a CRM system.</span></li>
<li><span>Experience of education counselling.</span></li>
<li><span>Work and / or study experience in a relevant destination country.</span></li>
</ul><br><br><br>
</div>
<p> <strong> Objective: </strong> </p> <p> Lead the assigned sector as its accountable investment and portfolio leader, with end-to-end investment ownership and performance accountability across sector strategy, investment planning, origination, investment product development, transaction execution, active asset management, value creation and exits. Own the delivery of approved sector investment plans, risk-adjusted return objectives and measurable KPIs, and manage allocated capital in accordance with the applicable Investment Policy Statements (IPS), fund mandates, Company s investment policies, delegated authorities and governance approvals. Report to the CIO and lead the assigned investment team, coordinating with Fund Directors, Capital Raising and corporate support functions</p> <p> <strong> Key Routine Tasks: </strong> </p> <p> <strong>Sector Strategy, Investment Planning and Performance </strong> </p> <p> Develop, propose and, following approval, execute a differentiated sector investment strategy, investment thesis and multi-year plan aligned with the Company s strategy and relevant investment mandates.</p> <p> Own the annual sector investment plan, including target markets and subsectors, origination priorities, deployment and realization plans, capital requirements, portfolio construction, resources and financial forecasts.</p> <p> Set and manage sector-level and mandate-specific targets and KPIs covering pipeline quality and conversion, deployment, investment returns, value creation, exits, risk and portfolio concentration; report variances and corrective actions.</p> <p> Continuously review sector developments, market conditions, valuations, competition and regulatory changes; update strategy and investment priorities for approval as required.</p> <p> Ensure investment decisions and portfolio construction comply with each applicable approved IPS, risk appetite, allocation limits and fund-specific investment restrictions</p> <p> <strong>Investment Product Development and Structuring </strong> </p> <p> Lead the development and structuring of sector-focused investment products, including direct investment structures, co-investments, investment platforms, funds, separately managed mandates and other tailored solutions, translating sector themes into credible institutional investment propositions.</p> <p> Define the proposed product investment thesis, eligible assets, investment universe, target returns, risk limits, portfolio construction, deployment schedule, liquidity and exit profile, investment pipeline and proposed economics, in coordination with relevant functions.</p> <p> Work with Capital Raising and Fund Directors on investor market sounding, institutional requirements, product positioning, fund documentation and launch readiness; retain accountability for the investment strategy and underwriting content, while Capital Raising leads fundraising and distribution.</p> <p> Present new product concepts, business cases and investment mandates to the relevant approval bodies before launch or commitment.</p> <p> <strong>Origination, Underwriting and Full Transaction Execution </strong> </p> <p> Own and actively develop a high-quality sector pipeline through proprietary sourcing, strategic relationships, intermediaries, portfolio networks and regional partners.</p> <p> Lead opportunity screening, investment underwriting, financial modelling, valuations, commercial, legal, financial and tax due diligence, risk analysis and investment committee materials.</p> <p> Lead investment structuring and negotiations, including governance rights, investor protections, financing, management incentives, downside safeguards and exit provisions.</p> <p> Account for full execution of approved investments, from initial assessment through approvals, documentation, funding and closing, ensuring discipline on timing, costs and investment quality.</p> <p> Present and defend investment recommendations, assumptions, risks, returns and proposed mitigants to the relevant investment committees; transact only within approved mandates and authorities.</p> <p> <strong>Active Portfolio Management and Value Creation</strong> </p> <p> Act as the accountable investment owner for assigned assets, ensuring clear investment cases, 100-day priorities where appropriate, value creation plans, operating KPIs and accountable management actions.</p> <p> Lead portfolio reviews and oversee operating, financial, strategic and governance performance against underwriting, approved budgets and fund/sector return targets.</p> <p> Engage portfolio company boards and management to drive growth, profitability, cash generation, capital efficiency, operational improvement, governance and strategic initiatives; serve on boards when appointed.</p> <p> Support executive management in strategic investor discussions and external stakeholder engagement.</p> <p> <strong>Exit Planning and Realization </strong> </p> <p> Own exit planning from entry, including target holding periods, value creation milestones, exit readiness, buyer universe and potential realization routes.</p> <p> Develop, recommend and lead approved exit strategies, including trade sales, secondary sales, IPOs, recapitalizations and other realization structures.</p> <p> Monitor realizations against return and timing objectives, and capture investment lessons to improve future underwriting and portfolio management.</p> <p> <strong>Investment Governance, Risk and Performance Accountability </strong> </p> <p> Ensure compliance with approved IPSs, investment mandates, investment limits, delegated authorities, conflicts procedures, valuation policies and investment committee requirements.</p> <p> Coordinate with Investment team, Risk, Compliance, Legal, Finance and Capital Raising to ensure clear ownership, effective controls, transparent reporting and timely escalation of material matters.</p> <p> Develop succession and capability plans and promote sound commercial judgement, professional ethics and collaboration.</p> <p> <strong>People Leadership and Cross-Functional Collaboration</strong> </p> <p> Lead, coach and evaluate the sector investment team; assign deal and asset ownership, set performance objectives and build capabilities in investment execution, sector expertise, investment product structuring and active asset management.</p> <p> Ensure clear delegation and accountability across Sector Managers, Associates, and Analysts, with escalation to Management for strategic decisions and matters outside delegated authority.</p> <p> Collaborate with other Managing Directors and Fund Directors to share opportunities, expertise and resources and uphold consistent investment standards across the Company.</p><p><strong>Desired Candidate Profile</strong></p><p> Bachelor s degree in finance, economics, accounting, business or a related discipline is required.</p> <p> A relevant master s degree, MBA or professional qualification such as CFA, CAIA or Chartered Accountant is required.</p> <p> Minimum 10 years of relevant investment experience, with substantial direct private equity experience and demonstrated leadership of investment teams or portfolios.</p> <p> Proven end-to-end investment track record including sector strategy, origination, execution, active value creation, portfolio management and realized exits.</p> <p> Demonstrated ability to design or structure investment funds, co-investments or institutional investment products and to work effectively with fundraising and fund management functions.</p> <p> Strong understanding of IPS-driven portfolio management, fund mandates, investment governance, risk-adjusted returns, performance measurement and institutional investor expectations.</p> <p> Experience in Oman, GCC and internationally with established investment relationships are preferred.</p>
<p>Lead the assigned sector as its accountable investment and portfolio leader, with end-to-end investment ownership and performance accountability across sector strategy, investment planning, origination, investment product development, transaction execution, active asset management, value creation and exits. Own the delivery of approved sector investment plans, risk-adjusted return objectives and measurable KPIs, and manage allocated capital in accordance with the applicable Investment Policy Statements (IPS), fund mandates, Company s investment policies, delegated authorities and governance approvals. Report to the CIO and lead the assigned investment team, coordinating with Fund Directors, Capital Raising and corporate support functions</p> <p>Sector Strategy, Investment Planning and Performance</p> <ul> <li>Develop, propose and, following approval, execute a differentiated sector investment strategy, investment thesis and multi-year plan aligned with the Company s strategy and relevant investment mandates.</li> <li>Own the annual sector investment plan, including target markets and subsectors, origination priorities, deployment and realization plans, capital requirements, portfolio construction, resources and financial forecasts.</li> <li>Set and manage sector-level and mandate-specific targets and KPIs covering pipeline quality and conversion, deployment, investment returns, value creation, exits, risk and portfolio concentration; report variances and corrective actions.</li> <li>Continuously review sector developments, market conditions, valuations, competition and regulatory changes; update strategy and investment priorities for approval as required.</li> <li>Ensure investment decisions and portfolio construction comply with each applicable approved IPS, risk appetite, allocation limits and fund-specific investment restrictions</li> </ul> <p>Investment Product Development and Structuring</p> <ul> <li>Lead the development and structuring of sector-focused investment products, including direct investment structures, co-investments, investment platforms, funds, separately managed mandates and other tailored solutions, translating sector themes into credible institutional investment propositions.</li> <li>Define the proposed product investment thesis, eligible assets, investment universe, target returns, risk limits, portfolio construction, deployment schedule, liquidity and exit profile, investment pipeline and proposed economics, in coordination with relevant functions.</li> <li>Work with Capital Raising and Fund Directors on investor market sounding, institutional requirements, product positioning, fund documentation and launch readiness; retain accountability for the investment strategy and underwriting content, while Capital Raising leads fundraising and distribution.</li> <li>Present new product concepts, business cases and investment mandates to the relevant approval bodies before launch or commitment. </li> </ul> <p>Origination, Underwriting and Full Transaction Execution</p> <ul> <li>Own and actively develop a high-quality sector pipeline through proprietary sourcing, strategic relationships, intermediaries, portfolio networks and regional partners.</li> <li>Lead opportunity screening, investment underwriting, financial modelling, valuations, commercial, legal, financial and tax due diligence, risk analysis and investment committee materials.</li> <li>Lead investment structuring and negotiations, including governance rights, investor protections, financing, management incentives, downside safeguards and exit provisions.</li> <li>Account for full execution of approved investments, from initial assessment through approvals, documentation, funding and closing, ensuring discipline on timing, costs and investment quality.</li> <li>Present and defend investment recommendations, assumptions, risks, returns and proposed mitigants to the relevant investment committees; transact only within approved mandates and authorities.</li> </ul> <p>Active Portfolio Management and Value Creation</p> <ul> <li>Act as the accountable investment owner for assigned assets, ensuring clear investment cases, 100-day priorities where appropriate, value creation plans, operating KPIs and accountable management actions.</li> <li>Lead portfolio reviews and oversee operating, financial, strategic and governance performance against underwriting, approved budgets and fund/sector return targets.</li> <li>Engage portfolio company boards and management to drive growth, profitability, cash generation, capital efficiency, operational improvement, governance and strategic initiatives; serve on boards when appointed.</li> <li>Support executive management in strategic investor discussions and external stakeholder engagement.</li> </ul> <p>Exit Planning and Realization </p> <ul> <li>Own exit planning from entry, including target holding periods, value creation milestones, exit readiness, buyer universe and potential realization routes.</li> <li>Develop, recommend and lead approved exit strategies, including trade sales, secondary sales, IPOs, recapitalizations and other realization structures.</li> <li>Monitor realizations against return and timing objectives, and capture investment lessons to improve future underwriting and portfolio management.</li> </ul> <p>Investment Governance, Risk and Performance Accountability</p> <ul> <li>Ensure compliance with approved IPSs, investment mandates, investment limits, delegated authorities, conflicts procedures, valuation policies and investment committee requirements.</li> <li>Coordinate with Investment team, Risk, Compliance, Legal, Finance and Capital Raising to ensure clear ownership, effective controls, transparent reporting and timely escalation of material matters.</li> <li>Develop succession and capability plans and promote sound commercial judgement, professional ethics and collaboration.</li> </ul> <p>People Leadership and Cross-Functional Collaboration</p> <ul> <li>Lead, coach and evaluate the sector investment team; assign deal and asset ownership, set performance objectives and build capabilities in investment execution, sector expertise, investment product structuring and active asset management.</li> <li>Ensure clear delegation and accountability across Sector Managers, Associates, and Analysts, with escalation to Management for strategic decisions and matters outside delegated authority.</li> <li>Collaborate with other Managing Directors and Fund Directors to share opportunities, expertise and resources and uphold consistent investment standards across the Company.</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li>Minimum 10 years of relevant investment experience, with substantial direct private equity experience and demonstrated leadership of investment teams or portfolios.</li> <li>Proven end-to-end investment track record including sector strategy, origination, execution, active value creation, portfolio management and realized exits.</li> <li>Demonstrated ability to design or structure investment funds, co-investments or institutional investment products and to work effectively with fundraising and fund management functions.</li> <li>Strong understanding of IPS-driven portfolio management, fund mandates, investment governance, risk-adjusted returns, performance measurement and institutional investor expectations.</li> <li>Experience in Oman, GCC and internationally with established investment relationships are preferred.</li> </ul> <ul> <li>Bachelor's degree in finance, economics, accounting, business or a related discipline is required.</li> <li>A relevant master's degree, MBA or professional qualification such as CFA, CAIA or Chartered Accountant is required.</li> </ul>
<h2 class="h5">Job description</h2>
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The overall scope of the Marketing Coordinator is to assist the Asst. Director of Marketing and Communications to position and promote Kempinski Hotel Muscat and its outlets as the market leader through Marketing activities as well as to ensure compliance with the Kempinski brand.<br><br><strong><br>MAIN RESPONSIBILITIES</strong><br><ul><li>Provide administrative/secretarial support for the marketing office.</li><li>Coordinate and arrange appointments and schedules.</li><li>Maintain filing system.</li><li>Handle phone calls.</li><li>Develop monthly Social Media content creation, photo and video editing and monthly editorial plan with caption generation.</li><li>Handle daily correspondence/financial documents such as purchase order, expenses claims, etc. </li><li>Handle all agencies/vendors invoices and act as point of contact for billing matters.</li><li>Assist Asst. Director of Marketing and Communications in creating and implementing all Marketing activities, including but not limited to:</li></ul> ▪ Promotions and packages<br> ▪ Advertising<br> ▪ Market analysis<br> ▪ Photo-shoot and video-shoot<br><ul><li>Maintain hotel listings in online and offline media, in-house and external. </li><li>Handle site inspection.</li><li>Maintain a guest database for mailings.</li><li>Play support role of Asst. Director of Marketing and Communications in liaising with F&B department, for the monthly F&B promotions.</li><li>Assist in the creation of the marketing plan.</li><li>Conduct competition checks and benchmarking on a regular basis.</li><li>Create office presentations if needed</li><li>Create, coordinate and maintain give-aways and collateral.</li><li>Upload and maintain picture storage and distribution systems </li><li>Provide content and images for websites according to CI.</li><li>Ensure content and photography of 3rd party websites is maintained. </li><li>Ensure compliance with Corporate Identity guidelines</li><li>Maintain updates of corporate marketing guidelines and inform colleagues.</li><li>Attend marketing relevant meetings.</li><li>Communicate and coordinate with internal departments, especially sales, E-Commerce and digital, as well as creative agencies and suppliers.</li><li>Stay updated with the latest developments in the hotel including all activities, promotions, rates of the hotel.</li></ul>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br><br> </div>
<h2 class="h5">Job description</h2>
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Our customer is hiring for the following role: <p>The Business Development Officer will be responsible for providing comprehensive administrative support, managing the Braxtone Club Program, expanding the service provider network, and enhancing business relationships with clients in Oman.</p><br><br><br><p><strong>Reporting</strong>: Operations Manager</p><br><br><p><strong>Key Responsibilities:</strong></p><br><br><br><ul><li><p>Provides administrative support to ensure efficient operation of office such as filing, generating reports, preparing meetings and presentations, and ordering of office supplies.</p><br><br></li><li><p>Answers phone calls, schedules meetings and supports visitors.</p><br><br></li><li><p>Handling Braxtone Club Program and expanding the service provider network.</p><br><br></li><li><p>Fund collection from the Garages and enroll SP in the program.</p><br><br></li><li><p>Conducting market research and being able to analyze collected data.</p><br><br></li><li><p>Obtaining new product suppliers and marketing the company.</p><br><br></li><li><p>Collection and analyze data of the market.</p><br><br></li><li><p>Understanding the business by doing research.</p><br><br></li><li><p>relationship management with our customers (insurance, broker, rental cars, and agencies, others...)</p><br><br></li><li><p>arranging meeting with potential client (insurance, broker, and agency's; others)</p><br><br></li><li><p>helping with management of SP (getting new service providers, helping with discount and reduced rates).</p><br><br></li><li><p>handling complaints of our customers along with office admin.</p><br><br></li><li><p>Public relation handling in Omani ministries, banks and governmental offices.</p><br><br></li><li><p>Helping with digital media advertisement.</p><br><br></li><li><p>working to arrange events and promotions to enhance sales and awareness of the company in Oman.</p><br><br></li><li><p>Marketing and securing new accounts for RSA program and related activities.</p><br><br></li></ul><br><br><p><strong>Important notes:</strong></p><br><br><ul><li><p>Commission is only payable if all KPI targets are achieved.</p><br><br></li><li><p>Commission is payable for business that is sourced by the BDO, and a fee is paid to Braxtone arising out of a service presented by BDO to the client and/or signing a contract which includes a 12-month commitment by client to provide minimum amount of business.</p><br><br></li><li><p>The BDO is assigned specific clients for sourcing of business.</p><br><br></li></ul><br><p><strong>Educational, Skills and Experience:</strong></p><br><br><ul><li><p>Previous experience in administrative support and business development roles.</p><br><br></li><li><p>Strong organizational skills and attention to detail.</p><br><br></li><li><p>Ability to conduct market research and analyze data effectively.</p><br><br></li><li><p>Excellent communication and interpersonal abilities.</p><br><br></li><li><p>Proficiency in digital media advertising and event planning.</p><br><br></li><li><p>Knowledge of Omani business environment and regulations.</p><br><br></li></ul><br><p><strong>Typical Working Conditions</strong></p><br><br><ul><li><p>Normal Working Hours 45 hours a week</p><br><br></li><li><p>Working Timing 8:00 AM to 4:00 PM</p><br><br></li><li><p>Work may require occasional weekend and/or evening work</p><br><br></li><li><p>This job may require occasional business trips outside Oman</p><br><br></li></ul><br>
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<h2 class="h5">Job description</h2>
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<p>Wave Holidays Travel & Tourism · Muscat, Oman · Full-time, office-based · 9am–5pm</p><p>We need someone who can turn enquiries into bookings. That's the job.</p><p>We're a small team, which means this role isn't one seat among twenty. We'd rather hire one good person and give them room than hire five and manage them.</p><p><br></p><p><b>What you'll actually do:</b></p><p> Answer enquiries from the website, WhatsApp, Instagram and phone. Work out what the customer actually wants which is rarely what they first ask for. Build the package, send the quote, follow up, close it. Keep the CRM honest. Find the customer a better hotel than they asked for, and explain why it's worth it.</p><p>You'll also tell the marketing team what customers keep asking about, because they can't guess.</p><p><br></p><p><b>What we need from you:</b></p><ul><li>Three years or more in travel sales you've built packages, handled quotes, and closed deals with real customers</li><li>Good English; Arabic makes life much easier here</li><li>Organised enough that nothing sits in your inbox for three days</li><li>Amadeus or a similar booking system is a plus. Visa processing experience is a plus. Neither is required.</li></ul><p><br></p><p><b>About the technology thing:</b></p><p> We use AI tools for research, itinerary drafting and quotes. It makes the boring parts faster and gives you more time for the part that actually needs a human. If you've never touched them: fine. We'll teach you.</p><p>What we can't teach is curiosity. If "we've always done it this way" is your answer to most questions, this probably isn't the right fit and that's okay.</p><p>How you'll be measured: bookings and margin, lead-to-booking conversion, response speed, and whether customers come back. Not how many hours you sat at your desk.</p><p><br></p><p><b>Package:</b> Base salary OMR 300–500, commission negotiable based on experience. Health insurance and staff travel rates.</p><p><br></p><p> Include one paragraph about a customer you're proud of, how they came in, what you sold them, and why it worked.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Travel package building and quoting</li><li>CRM management</li><li>Customer service and needs analysis</li><li>Amadeus or similar booking systems (preferred, not required)</li><li>Arabic language (preferred)</li><li>Strong follow-up and closing skills</li></ul></div>
<p> <strong>ROLE OBJECTIVE </strong> </p> <p>The Chief Si & Digital Transformation Officer (CSI&DTO) is a senior leadership role tasked with shaping and executing the organization s strategic vision for digital transformation. Reporting directly to the CEO, the CSI&DTO drives the development and delivery of cutting-edge digital transformation solutions, AI applications, and system integration services. This role strategically oversees cross-functional teams, including technology advisory, product management, architecture, and operations, ensuring all initiatives align with organizational objectives, customer expectations, and market trends. Through collaboration with internal teams (e.g., sales, cybersecurity, data center & cloud services) and external stakeholders, the CSI&DTO ensures the company achieves sustainable growth and leadership in the ICT industry. </p> <p> This role is pivotal in driving the company s strategic transformation initiatives, leveraging digital technologies, and fostering partnerships to establish a sustainable competitive edge in the ICT sector. </p> <p> <strong> RESPONSIBILITIES </strong> </p> <p>Strategic Responsibilities: </p> <p>Digital Advisory and Transformation Strategy </p> <p>Develop and lead the organization s digital transformation strategy, ensuring alignment with business priorities and future market demands. </p> <p>Establish and maintain a comprehensive framework for digital advisory services, emphasizing scalability and repeatability. </p> <p>Identify opportunities to expand the portfolio through Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS) solutions, positioning the company as a leader in innovative ICT offerings. </p> <p>Provide strategic direction to cross-functional teams to deliver high-impact transformation projects that drive customer value and competitive advantage. </p> <p>AI and Digital Solutions Architecture </p> <p>Oversee the strategic orchestration of AI/ML initiatives and digital solutions tailored to market needs. </p> <p>Ensure solution architecture meets scalability, security, and reliability standards, aligning with current and future customer demands. </p> <p>Drive innovation by integrating emerging technologies into solution design to maintain a competitive edge. </p> <p>Delivery and Operational Excellence </p> <p>Define and oversee frameworks to ensure digital projects are delivered on time, within scope, and at optimized costs. </p> <p>Monitor key project metrics and SLAs, ensuring delivery excellence and high customer satisfaction. </p> <p>Champion automation and self-service initiatives to enhance customer engagement and operational efficiency. </p> <p>System Integration and Partner Ecosystem Management </p> <p>Lead the execution of system integration projects, ensuring alignment with customer and market requirements. </p> <p>Manage strategic partnerships with technology vendors, industry stakeholders, and service providers to strengthen the company s ICT portfolio. </p> <p>Oversee compliance and lifecycle management for all technology licenses, ensuring operational continuity and alignment with strategic objectives. </p> <p>Profitability and Growth Leadership </p> <p>Assume full ownership of the digital services portfolio s profitability and growth, ensuring alignment with the company s long-term financial objectives. </p> <p>Collaborate with finance and sales teams to develop and execute revenue forecasts, budgeting, and cost optimization strategies. </p> <p>Continuously identify opportunities for sustainable growth by integrating market trends and customer feedback into portfolio strategies. </p> <p> Operational Responsibilities: </p> <p>Center of Excellence (CoE) </p> <p>Establish and oversee a Center of Excellence to manage the organization s 24/7 operations, ensuring service quality and SLA adherence. </p> <p>Guide initiatives to enhance automation, streamline incident resolution, and optimize platform performance. </p> <p>Maintain comprehensive documentation and knowledge repositories to ensure process consistency and continuous improvement. </p> <p>Customer Experience Leadership </p> <p>Strategically drive improvements in customer interaction by leveraging digital tools and self-service platforms. </p> <p>Actively incorporate customer feedback into the development and deployment of digital solutions to ensure relevance and impact. </p> <p> Key Competencies and Skills: </p> <p>Strategic Vision: Ability to develop and implement strategies that align with business goals and market trends with a keen sense of scalability & profitability. </p> <p>Digital Expertise: Deep knowledge of digital platforms, AI, and system integration technologies. </p> <p>Leadership: Strong capacity to inspire and manage cross-functional teams, fostering collaboration and innovation. </p> <p>Customer Focus: Commitment to delivering exceptional customer experiences through tailored solutions. </p> <p>Operational Excellence: Expertise in managing complex projects with a focus on cost optimization and SLA adherence. </p> <p>Partnership Management: Skilled in cultivating strategic relationships with vendors, service providers, and clients. </p> <p> <strong> ROLE SPECIFICATIONS </strong> </p> <p>Qualification </p> <p>Bachelor s degree in Business, Computer Science, Information Technology, Engineering or a related field </p> <p>Master s degree (e.g., MBA, or MSc in Computer Science, Data Science or Digital Transformation) preferred </p> <p>Advanced qualifications or equivalent leadership experience will be considered </p> <p>Certification </p> <p>Digital transformation or enterprise architecture certification (e.g., TOGAF, or an executive digital transformation programme) preferred </p> <p>AI, ML or data certification (e.g., Google Professional Machine Learning Engineer, Microsoft Azure AI Engineer or AWS Machine Learning Specialty) preferred </p> <p>Cloud certification (e.g., AWS, Azure or Google Cloud Architect) desirable </p> <p>Project or programme management certification (e.g., PMP, PgMP or PRINCE2) desirable </p> <p><br></p><p><strong>Desired Candidate Profile</strong></p><p> <strong> ROLE SPECIFICATIONS </strong> </p> <p>Qualification </p> <p>Bachelor s degree in Business, Computer Science, Information Technology, Engineering or a related field </p> <p>Master s degree (e.g., MBA, or MSc in Computer Science, Data Science or Digital Transformation) preferred </p> <p>Advanced qualifications or equivalent leadership experience will be considered </p> <p>Certification </p> <p>Digital transformation or enterprise architecture certification (e.g., TOGAF, or an executive digital transformation programme) preferred </p> <p>AI, ML or data certification (e.g., Google Professional Machine Learning Engineer, Microsoft Azure AI Engineer or AWS Machine Learning Specialty) preferred </p> <p>Cloud certification (e.g., AWS, Azure or Google Cloud Architect) desirable </p> <p>Project or programme management certification (e.g., PMP, PgMP or PRINCE2) desirable </p> <p>Change management certification (e.g., Prosci or ACMP CCMP) desirable </p> <p>Cybersecurity or governance awareness certification (e.g., CISSP, CISM or ISO 27001 Lead Implementer) advantageous </p> <p>ITIL 4 Foundation or higher desirable </p> <p>Experience </p> <p>12+ years of leadership experience in digital transformation, AI applications, or system integration, with a strong background in ICT. </p> <p>Demonstrated success in delivering AI, ML, and digital transformation initiatives with a focus on profitability and scalability. </p> <p>Proven track record of leading large-scale digital transformation initiatives, including technology integration and cultural change. </p> <p>Skills </p> <p>Strong understanding of the GCC market, particularly Oman, with international experience considered a strong advantage. </p> <p>Proven expertise in leading large cross-functional teams and managing high-impact partnerships. </p> <p>Strong understanding of ICT services, including cybersecurity, cloud, data centers, and systems integration. </p>
<p>Manage the day-to-day development and delivery of assigned projects within OMRAN's development portfolio. The Development Manager is responsible for coordinating scope, cost, schedule, quality, HSE and stakeholder actions across assigned project phases, ensuring delivery through projects stage-gate framework and in accordance with defined master plans, design standards, technical requirements and approved budgets.</p><p><strong>Responsibilities</strong></p><p><strong>Strategic Contribution</strong></p><ul><li>Support the line manager in translating the approved business plan and development strategy into executable project plans for assigned projects.</li><li>Manage assigned projects through the full development life cycle and applicable Project stage-gates, preparing the required submissions, evidence and recommendations for approvals.</li><li>Maintain current market, development, construction and tourism-sector knowledge relevant to assigned projects and incorporate relevant insights into project decisions.</li><li>Support the Business development team to establish the projects business opportunities</li></ul><p><strong>Leadership</strong></p><ul><li>Provide day-to-day leadership to project teams, consultants and contractors, setting clear deliverables, monitoring performance and ensuring accountability for agreed outcomes.</li><li>Support the development of Omani project-management capability through coaching, knowledge transfer and effective delegation.</li></ul><p><strong>Organization Structure</strong></p><ul><li>Support the line manager in defining project resourcing requirements and recommend appropriate consultant, contractor and internal_x0002_resource arrangements for efficient delivery.</li></ul><p><strong>Budgets and Plans</strong></p><ul><li>Manage project budgets, cash-flow forecasts, schedules and resource plans within approved business cases and phase budgets.</li><li>Monitor financial and schedule performance, identify variances early and recommend corrective actions to the line manager.</li></ul><p><strong>Policies, Systems, Processes & Procedures</strong></p><ul><li>Apply OMRAN policies, stage-gate requirements, Delegation of Authority, project controls and relevant statutory requirements consistently across assigned projects.</li></ul><p><strong>Operational</strong></p><ul><li>Oversee project execution planning across scope, schedule, cost, quality, HSE, risk, procurement, approvals, and handover</li><li>Coordinate design development with Design & Master Planning and Technical Services, ensuring compliance with approved master plans, land-use/GFA parameters, technical standards and infrastructure interfaces.</li><li>Manage consultants, project managers and contractors and ensure timely delivery of agreed outputs, decisions and corrective actions.</li><li>Prepare tender documentation and coordinate procurement activities with Capital Procurement & Contracts and the relevant Tender Committee.</li><li>Administer consultancy and works contracts within delegated authority, including progress certification, claims management, variation control and contractual correspondence.</li><li>Manage project controls and reporting for cost, schedule, progress, risk, change and key decisions, escalating material issues to the line manager.</li><li>Identify project risks and opportunities and ensure appropriate mitigation and response plans are implemented and tracked.</li><li>Coordinate government, utility and other stakeholder approvals required for assigned projects, maintaining effective working relationships with relevant authorities.</li><li>Ensure central HSE requirements are implemented on all assigned sites and that environmental, coastal, archaeological and heritage constraints are appropriately managed.</li><li>Coordinate with Sales & Leasing on product definition, launch readiness, pre_x0002_sales requirements, escrow compliance and customer handover for residential components.</li><li>Manage testing, commissioning, snagging, practical completion and handover, ensuring defects are closed and </li></ul><p><strong>Education & Experience</strong></p><ul><li>Bachelor's degree in Engineering, Construction Management, Architecture, Quantity Surveying, Real Estate, Project Management or a related discipline.</li><li>A minimum of 8 years of relevant development/project-management experience, including responsibility for complex real-estate, tourism, hospitality, residential or mixed-use projects.</li><li>Strong working knowledge of property development and the full project life cycle from concept and feasibility through design, procurement, construction and handover.</li><li>Experience in building, utilities and infrastructure components of development projects.</li><li>Demonstrated experience managing consultants and contractors, including cost, contract, claims and variation matters.</li><li>Experience in stage-gated, PMO-driven or matrix delivery environments is preferred.</li><li>PMP, chartered status or equivalent professional qualification is an advantage.</li></ul><p><strong>Key Skills & Competencies</strong></p><p><strong>Functional</strong></p><ul><li>Strong project planning, programming and delivery-management capability.</li><li>Sound commercial and cost-management knowledge, including budget control, contracts, claims and variations.</li><li>Ability to interpret project financial information, business cases and key commercial indicators.</li><li>Strong risk, issue and change-management capability.</li><li>Working knowledge of design management, construction, infrastructure and project handover.</li><li>Ability to coordinate multidisciplinary teams and operate effectively within governance and delegated-authority frameworks.</li></ul><p><strong>Key Relationships</strong></p><p><strong>Internal</strong></p><ul><li>Development PMO, Design & Master Planning and Technical Services.</li><li>Capital Procurement & Contracts, Finance, Legal/GRC and HSE.</li><li>Sales & Leasing, Asset Management, Commercial and other relevant OMRAN functions.</li></ul><p><strong>External</strong></p><ul><li>Project management consultants, designers, engineers, cost consultants, contractors and specialist advisers.</li><li>Municipality, utility providers, relevant ministries and other government authorities.</li><li>Customers, community representatives and other project stakeholders, as applicable.</li></ul><p><strong>Behavioral</strong></p><ul><li>Strong communication, stakeholder-management and negotiation skills.</li><li>Delivery-focused, commercially aware, organised and able to manage multiple priorities under pressure.</li><li>High standards of accountability, integrity and accuracy in reporting</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Engineering, Construction Management, Architecture, Quantity Surveying, Real Estate, Project Management or a related discipline.</li><li>A minimum of 8 years of relevant development/project-management experience, including responsibility for complex real-estate, tourism, hospitality, residential or mixed-use projects.</li><li>Strong working knowledge of property development and the full project life cycle from concept and feasibility through design, procurement, construction and handover.</li><li>Experience in building, utilities and infrastructure components of development projects.</li><li>Demonstrated experience managing consultants and contractors, including cost, contract, claims and variation matters.</li><li>Experience in stage-gated, PMO-driven or matrix delivery environments is preferred.</li><li>PMP, chartered status or equivalent professional qualification is an advantage.</li><li>Strong project planning, programming and delivery-management capability.</li><li>Sound commercial and cost-management knowledge, including budget control, contracts, claims and variations.</li><li>Ability to interpret project financial information, business cases and key commercial indicators.</li><li>Strong risk, issue and change-management capability.</li><li>Working knowledge of design management, construction, infrastructure and project handover.</li><li>Ability to coordinate multidisciplinary teams and operate effectively within governance and delegated-authority frameworks.</li><li>Strong communication, stakeholder-management and negotiation skills.</li><li>Delivery-focused, commercially aware, organised and able to manage multiple priorities under pressure.</li><li>High standards of accountability, integrity and accuracy in reporting</li></ul>
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<p> Posted on 09/11/2026 </p><br><br> Mission <p>At Newrest, we move forward thanks to those who get involved, take risks, and are eager to develop. Join a dynamic team with an entrepreneurial and sporty mindset, where decisions are taken quickly without fear of failure. At Newrest, everyone contributes to the Group’s growth. Here, hands-on experience matters, even the CEO pushes trolleys.</p><br><br><p><strong>About Newrest</strong></p><br><br><p>Newrest, an expert in out-of-home catering and Facility Management, is one of the world leaders in multi-sector catering. Driven by a pioneering “Unlimited” spirit, the Group operates in 53 countries with 60,000 employees.</p><br><br><p>Our services cover a wide range of areas: airline catering, buy-on-board, onboard duty free, concession catering, remotes sites and Facility Management services, rail catering, airport and motorway concessions.</p><br><br><p>More than just a company, Newrest represent a true family, with 97% of its capital owned by over 700 employees.</p><br><br><p><strong>Our OmanOperations</strong></p><br><br><ul><li>Number of employees: 2200</li><li>Main activities:Facility Management (Hard and Soft)</li><li>Relevant information: In Oman since 1982 managing 120+ locations</li></ul><p><strong>Your role:</strong></p><br><br><ul><li>We are looking for a Facility Management (FM) Business Developer </li><li>You will report to the General Manager</li></ul><p><strong>Key responsibilities:</strong></p><br><br><ul><li>Drive revenue growth by securing new contracts</li><li>Build client relationships</li><li>Expand the company's market share in hard and soft services</li><li>Lead the end-to-end tender process</li><li>Monitor industry trends and pricing benchmarks</li></ul><br> Profile <ul><li>Bachelor's degree minimum (MBA is a +)</li><li>English, Arabic is a +</li><li>5Y+ of B2B sales or business development experience specifically within the FM sector</li><li>Strong knowledge of the Omani market and strong network</li><li>Driving license</li></ul><p><strong>What you should know before applying:</strong></p><br><br><ul><li>Out of solidarity with our field teams, remote work is not available</li><li>Versatility is key, even in support functions</li><li>A strong corporate DNA based on commitment, responsibility, and team spirit</li><li>A dynamic, international environment that is constantly evolving</li><li>Double-digit growth since 2020</li><li>€3.4 billion in revenue (2024/2025)</li><li>Development of Industry 4.0: Digital Factory: https://www.youtube.com/watch?v=2fq_qXf7WFo</li><li>In-house ERP system: Winrest</li><li>A Graduate Program that develops young talent</li><li>Management of the entire value chain: from raw material procurement to delivery on the tarmac</li><li>Over 2 million meals served per day</li><li>Group news available here: https://media.newrest.eu/</li></ul><p><strong>So, if you want to join a team that values your motivation as much as your potential… send us your application and come build your success with us!</strong></p><br><br><br> </div>
<p>Description</p><p>We are seeking a highly skilled and experienced Senior IT Engineer - Network and Security with a strong background in security and networking products, preferably based on Fortinet product portfolio </p><p>The ideal candidate will have at least 10 years of experience, preferably within the GCC region, and possess certifications in relevant networking technologies and products </p><p>This role requires deep technical knowledge, excellent communication skills, and the ability to work closely with presales team and customer to implement and support network and security solutions </p><p>The candidate will play a pivotal role in ensuring timely project completions and maintaining optimal client service levels</p><p><br></p><p>Responsibility & Scope</p><p>1 Implement and Support security and networking solutions based on Technical Proposals, </p><p>HLD and Scope of Work/Support </p><p>2 Create LLDs, As-Built Documentation, Configuration and Troubleshooting SOPs and </p><p>Explain complex technical concepts in a clear and concise manner to non-technical </p><p>stakeholders </p><p>3 Engage with customers and pre-sales to understand the technical requirements and </p><p>provide recommendations during Implementation and Support engagements </p><p>4 Work closely with Vendor/OEM TAC and SE Teams on Implementation journey </p><p><br></p><p> Additional Responsibilities </p><p>1 Strong analytical and problem-solving skills </p><p>2 Ability to collaborate and communicate effectively with internal teams and external clients </p><p>3 Passion for innovation and continuous learning with Strong initiative and team leadership </p><p>4 Ability to manage and coordinate multiple projects simultaneously</p><p><br></p><p>Requirements</p><p>In-depth knowledge of security technologies and products, including Firewalls, VPNs, </p><p>Load Balancers, SOCs, NOCs, SDWAN, SASE, SIEM, SOAR, ADC, WAF, EDR, XDR, </p><p>NDR, Email Security, and AD Security </p><p> </p><p>Strong understanding of networking technologies and standards, including Wireless </p><p>(80211 standards, Wireless Security), L2, L3, and PoE </p><p><br></p><p> Prepare and maintain comprehensive documentation for implemented solutions </p><p><br></p><p>Provide training and technical resources to internal teams and customers </p><p><br></p><p>Act as a customer advocate, focusing on their security requirements and staying updated </p><p>on networking trends </p><p><br></p><p> Ensure proposed solutions align with the latest security and networking best practices</p><p><br></p><p>Bachelor’s Degree in Science / Computer Science / Information Technology or Cyber </p><p>Security</p><p><br></p><p>10+ years of relevant Experience in Cyber Security and Networking </p><p><br></p><p>One or more of Fortinet NSE Levels of Certification - Mandatory </p><p><br></p><p> Cisco Certified Network Administrator / Professional - CCNA / CCNP is Preferred </p><p><br></p><p>Value Add: Palo Alto and Cisco Security Certifications</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
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<span>Description - External</span><br><p>Alila Jabal Akhdar is seeking an enthusiastic and service-oriented <strong>Bartender</strong> to join our Food & Beverage team. The successful candidate will be responsible for delivering exceptional beverage service, creating memorable guest experiences, and maintaining the highest standards of hospitality, professionalism, and operational excellence.</p><br>Key Responsibilities<ul><li>Prepare and serve alcoholic and non-alcoholic beverages in accordance with hotel standards and recipes.</li><li>Deliver a friendly, engaging, and personalized service experience to all guests.</li><li>Demonstrate thorough knowledge of beverage menus, cocktail preparation, wine, spirits, and current beverage trends.</li><li>Make recommendations to guests and confidently upsell food and beverage offerings.</li><li>Ensure all beverages are presented and served according to established service standards.</li><li>Maintain cleanliness, organization, and hygiene of the bar and surrounding areas at all times.</li><li>Carry out opening, closing, and side duties, including stock replenishment, ice preparation, cleaning, and equipment maintenance.</li><li>Monitor stock levels and report shortages or operational requirements to management.</li><li>Handle guest enquiries, preferences, and complaints professionally and ensure prompt follow-up when required.</li><li>Record guest preferences and contribute to creating personalized guest experiences.</li><li>Serve alcohol responsibly and comply with all legal and hotel requirements.</li><li>Adhere to food safety, hygiene, health, and safety standards at all times.</li><li>Support colleagues and work collaboratively with restaurant, kitchen, and other hotel departments to ensure smooth operations.</li><li>Participate in training programs, departmental briefings, and continuous learning initiatives.<br> </li></ul>What We Are Looking For<p>We are looking for a charismatic, energetic, and guest-focused professional who enjoys interacting with people, takes pride in delivering exceptional service, and is passionate about hospitality.</p><br><p>At Alila Jabal Akhdar, you will have the opportunity to be part of a dedicated team committed to creating unforgettable experiences for our guests while continuing to grow your career in luxury hospitality.</p><br><br><br><br><br><br><br><b>Qualifications:</b><br>Qualifications & Experience<ul><li>Minimum <strong>2 years of experience</strong> as a Bartender in a luxury hotel, resort, or upscale hospitality environment.</li><li>Strong knowledge of cocktails, spirits, wines, beers, and beverage service standards.</li><li>Excellent communication and interpersonal skills.</li><li>Passion for delivering exceptional guest service and creating memorable experiences.</li><li>Strong sales and upselling abilities.</li><li>Ability to work efficiently in a fast-paced environment while maintaining attention to detail.</li><li>Flexible to work shifts, weekends, and public holidays as required.</li><li>Good command of spoken and written English.</li></ul><br> </div>
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<p><br><span><b><span><strong><u>General Responsibility:</u></strong></span></b></span></p><br><p><span><span>The Demi Chef De Partie assists in the preparation of all the menu items.</span></span></p><br><p><span><b><span><strong><u>Main Duties & Responsibilities</u></strong></span></b></span></p><br><p><span><span>1.</span><span>To checks all event orders and to prepare mise-en-place.</span></span></p><br><p><span><span>2.</span><span>To assist in supervising the staff to maintain high quality of service.</span></span></p><br><p><span><span>3.</span><span>To assist in supervising various functions and setting up the buffets.</span></span></p><br><p><span><span>4.</span><span>To maintain all areas and equipment at all times.</span></span></p><br><p><span><span>5.</span><span>To assist the Guest with all queries.</span></span></p><br><p><span><span>6.</span><span>To be aware of The Hotel / Restaurant Customer Programs.</span></span></p><br><p><span><span>7.</span><span>To act according to the complaint handling standards & procedures.</span></span></p><br><p><span><span>8.</span><span>To carry out any reasonable duties as may be requested by the department head.</span></span></p><br><p><span><span>9.</span><span>To report for duty as per the Rota, clean and tidy, wearing the correct uniform and name badge and ensure that the attendance record is signed both at the beginning and at the end of the shift.</span></span></p><br><p><span><span>10.</span><span>To train, develop, guide and motivate colleagues.</span></span></p><br><p><span><span>11.</span><span>To assist all departments when required.</span></span></p><br><p><span><span>12.</span><span>To attend departmental communication meetings & training sessions and to operate in line with the instructions received.</span></span></p><br><p><span><span>13.</span><span>To be responsible for a clean and tidy working area.</span></span></p><br><p><span><span>14.</span><span>To be aware of any activities/ events operating within the hotel in order to promote and maximize sales.</span></span></p><br><p><span><span>15.</span><span>To suggest means and ways of reducing costs without effecting the quality and standard of the hotel.</span></span></p><br><p><span><span>16.</span><span>To ensure energy and water saving.</span></span></p><br><p><span><span>17.</span><span>To report any maintenance defects to an immediate supervisor or the engineering department.</span></span></p><br><p><span><span>18.</span><span>To operate all equipment as per the operating guidelines.</span></span></p><br><p><span><span>19.</span><span>To have full knowledge of the hotel safety and emergency procedures.</span></span></p><br><p><span><span>20.</span><span>To comply with statutory and legal requirements for fire, health and safety, hygiene, licensing and employment.</span></span></p><br><p><span><span>21.</span><span>To be aware of all local customs.</span></span></p><br><p><span><span>22.</span><span>To adhere to the hotel rules at all times.</span></span></p><br><p><span><span>23.</span><span>To support the hotel’s environmental projects.</span></span></p><br><br><b>Qualifications:</b><br><ul><li><span>Culinary degree or equivalent certification from a recognized institution, showcasing foundational cooking skills.</span></li><li><span>A minimum of 2-3 years of experience in a professional kitchen, preferably in a similar role or cuisine type.</span></li><li><span>Familiarity with various cooking techniques and cuisines, enabling versatility in the kitchen environment.</span></li><li><span>Strong understanding of food safety standards and regulations, ensuring high hygiene practices in all kitchen operations.</span></li></ul> </div>
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