Real Estate Sales Jobs in Oman
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<p>Job vacancy at Hormuz Manpower Recruitment</p><p>Working hours: To be determined in the interview</p><p>Required nationality: All nationalities</p><p>Location: Sohar – Al-Waqiba</p><p>(Sales Manager)</p><p></p><p>Requirements:</p><p>Proficiency in English (speaking and writing)</p><p>Flexibility and ability to work efficiently</p>
<p><strong>“As a freelancer, make OMR 350 to 700 per month. No paperwork, No hassle.”</strong></p><p>We’re looking for freelance affiliates to sell sme.oryxmodels.com five business AI apps to owners and managers of shops, offices, clinics and other small businesses across Muscat. With ten new paying customers each month who remain subscribed, you could earn around <strong>OMR 350</strong> per month after six months and <strong>OMR 700</strong> per month after one year. You earn for one full year per customer. No paperwork or hassle - just the customer’s laptop and Wi-Fi connection for a demo and signup.</p>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY <br>The <br>Groups & Events Sales Manager<br>is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES <br>Managing Sales Activities<br>• Manages sales efforts for the hotel including local corporate and social catering.<br>• Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Responds to incoming catering opportunities for the hotel.<br>• Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the hotel based on market conditions and hotel needs.<br>• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.<br>• Designs, develops and sells creative catered events.<br>• Maximizes revenue by up-selling packages and creative food and beverage.<br>• Manages catering sales revenue and operation budgets, and provides forecasting reports.<br>• Develops menus which drive sales.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>• Participates in and practices daily service basics of the brand.<br>• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.<br>• Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.<br>Providing Exceptional Customer Service<br>• Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction.<br>• Executes and supports the company’s Customer Service Standards and hotel’s Brand Standards.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the hotel’s primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>• Develops a close working relationship with operations to ensure execution of strategies at the hotel level.<br>Additional Responsibilities <br>• Performs other duties, as assigned, to meet business needs.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span>JOB SUMMARY<br>Responsible for proactively soliciting business. The position is accountable for handling large group or other customer segments related to opportunities with significant revenue potential. Actively up-sells each business opportunity to maximize revenue for individual properties. Aligns customer profile with the appropriate product. Achieves personal and team related revenue goals. Turns business over properly and in a timely fashion for proper service delivery in accordance with brand standards. Creates opportunities to grow the account base through customer interactions.<br>CANDIDATE PROFILE<br>Education and Experience<br>Required:<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 5 years’ experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years of experience in sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Understanding Market Opportunities and Driving Revenue<br>• Targets accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.<br>• Partners with counterpart to effectively manage the business opportunity.<br>• Responds to and manages larger and more complex incoming opportunities for the property.<br>• Identifies, qualifies and solicits new business to achieve personal and property revenue goals.<br>• Focuses efforts on accounts with significant potential sales revenue.<br>• Develops effective sales plans and actions.<br>• Works with partners to develop creative ideas and proposals for events.<br>• Maximizes revenue by upselling packages.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities based on market conditions and individual property needs.<br>• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.<br>• Handles complex business with significant revenue potential as well as significant customer expectations.<br>Building Successful Relationships<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Provides excellent customer sales service in order to grow share of the account.<br>• Manages and develops relationships with key internal and external stakeholders.<br>Additional Responsibilities<br>• Utilizes intranet for resources, templates, and information.<br>• Participates in site visits.<br>• Develops and facilitate execution of contracts as required.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>• Executes brand’s Customer Service Standards and property’s Brand Standards through the sales process.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p><strong><span>Senior Sales Supervisor</span>|</strong><strong><span> Salalah</span>, </strong><strong><span>Oman</span></strong></p><br><br>
<br>
<p><strong><span>The Company </span></strong></p><br><br>
<br>
<p><span>Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 46,000 employees servicing some 110,000 retail outlets and has reported net income of SAR 2.04 billion on sales of SAR 19.57 billion in 2023. For more details, please visit our website –</span><span>www.almarai.com</span><span>.</span></p><br><br>
<p><span>An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.</span></p><br><br>
<br>
<br>
<br>
<p><strong><span>The Role:</span></strong></p><br><br>
<p><span>To deliver Company’s growth objective by optimizing the sales & distribution of all Poultry product range in his designated area by strictly adhering to Company policies & procedures and maintaining the highest standards of sales ethics.</span></p><br><br>
<br>
<p><strong><span>To be successful in this role, you must have the following:</span></strong></p><br><br>
<br>
<ul>
<li><span>2nd level education. </span></li>
<li><span>3 years sales experience in Supervisory role in van sales environment preferably FMCG business.</span></li>
</ul>
<ul>
<li><span>Competencies such as; Numerate & analytical. Communication & interpersonal skills. Ability to negotiate. Ability to build and lead teams. Ability to plan and organize activities. Ability to solve problems and take decisions. </span></li>
</ul>
<br>
<br>
<p><span>Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.</span></p><br><br>
<br>
<p><span>This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.</span></p><br><br>
<br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong><span>Senior Sales Supervisor</span>|</strong><strong><span> Salalah</span>, </strong><strong><span>Oman</span></strong></p><br><br>
<br>
<p><strong><span>The Company </span></strong></p><br><br>
<br>
<p><span>Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 46,000 employees servicing some 110,000 retail outlets and has reported net income of SAR 2.04 billion on sales of SAR 19.57 billion in 2023. For more details, please visit our website –</span><span>www.almarai.com</span><span>.</span></p><br><br>
<p><span>An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.</span></p><br><br>
<br>
<br>
<br>
<p><strong><span>The Role:</span></strong></p><br><br>
<p><span>To deliver Company’s growth objective by optimizing the sales & distribution of all Poultry product range in his designated area by strictly adhering to Company policies & procedures and maintaining the highest standards of sales ethics.</span></p><br><br>
<br>
<p><strong><span>To be successful in this role, you must have the following:</span></strong></p><br><br>
<br>
<ul>
<li><span>2nd level education. </span></li>
<li><span>3 years sales experience in Supervisory role in van sales environment preferably FMCG business.</span></li>
</ul>
<ul>
<li><span>Competencies such as; Numerate & analytical. Communication & interpersonal skills. Ability to negotiate. Ability to build and lead teams. Ability to plan and organize activities. Ability to solve problems and take decisions. </span></li>
</ul>
<br>
<br>
<p><span>Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.</span></p><br><br>
<br>
<p><span>This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.</span></p><br><br>
<br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong><span>Senior Sales Supervisor</span>|</strong><strong><span> Salalah</span>, </strong><strong><span>Oman</span></strong></p><br><br>
<br>
<p><strong><span>The Company </span></strong></p><br><br>
<br>
<p><span>Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 46,000 employees servicing some 110,000 retail outlets and has reported net income of SAR 2.04 billion on sales of SAR 19.57 billion in 2023. For more details, please visit our website –</span><span>www.almarai.com</span><span>.</span></p><br><br>
<p><span>An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.</span></p><br><br>
<br>
<br>
<br>
<p><strong><span>The Role:</span></strong></p><br><br>
<p><span>To deliver Company’s growth objective by optimizing the sales & distribution of all Poultry product range in his designated area by strictly adhering to Company policies & procedures and maintaining the highest standards of sales ethics.</span></p><br><br>
<br>
<p><strong><span>To be successful in this role, you must have the following:</span></strong></p><br><br>
<br>
<ul>
<li><span>2nd level education. </span></li>
<li><span>3 years sales experience in Supervisory role in van sales environment preferably FMCG business.</span></li>
</ul>
<ul>
<li><span>Competencies such as; Numerate & analytical. Communication & interpersonal skills. Ability to negotiate. Ability to build and lead teams. Ability to plan and organize activities. Ability to solve problems and take decisions. </span></li>
</ul>
<br>
<br>
<p><span>Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.</span></p><br><br>
<br>
<p><span>This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.</span></p><br><br>
<br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong><span>Senior Sales Supervisor</span>|</strong><strong><span> Salalah</span>, </strong><strong><span>Oman</span></strong></p><br><br>
<br>
<p><strong><span>The Company </span></strong></p><br><br>
<br>
<p><span>Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 46,000 employees servicing some 110,000 retail outlets and has reported net income of SAR 2.04 billion on sales of SAR 19.57 billion in 2023. For more details, please visit our website –</span><span>www.almarai.com</span><span>.</span></p><br><br>
<p><span>An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.</span></p><br><br>
<br>
<br>
<br>
<p><strong><span>The Role:</span></strong></p><br><br>
<p><span>To deliver Company’s growth objective by optimizing the sales & distribution of all Poultry product range in his designated area by strictly adhering to Company policies & procedures and maintaining the highest standards of sales ethics.</span></p><br><br>
<br>
<p><strong><span>To be successful in this role, you must have the following:</span></strong></p><br><br>
<br>
<ul>
<li><span>2nd level education. </span></li>
<li><span>3 years sales experience in Supervisory role in van sales environment preferably FMCG business.</span></li>
</ul>
<ul>
<li><span>Competencies such as; Numerate & analytical. Communication & interpersonal skills. Ability to negotiate. Ability to build and lead teams. Ability to plan and organize activities. Ability to solve problems and take decisions. </span></li>
</ul>
<br>
<br>
<p><span>Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.</span></p><br><br>
<br>
<p><span>This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.</span></p><br><br>
<br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
Oman </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>WE’RE HIRING | MARKETING EXECUTIVE Mascut</p><p><br></p><p>Are you a creative and results-driven marketing professional with experience in the hospitality industry? We’re looking for a Marketing Executive to join our team in Oman</p><p><br></p><p> Key Requirements</p><p>• Degree in Marketing, Communications, or a related field; or proven relevant experience.</p><p>• Fluent in Arabic and English, both written and spoken.</p><p>• Minimum 2 years of experience in Restaurant industry or Hospitality marketing experience with marketing agencies Oman or another GCC country is highly preferred.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>• Strong communication, creativity, organizational, and interpersonal skills.</p><p>• Oman-based candidates with a valid transferable visa are preferred.</p><p>• Female candidates are preferred for this position.</p><p> Location: Oman</p><p>Salary: OMR 600</p></div>
<p>POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: high school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
Oman </div>
</div>
<div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.</p>
<p> </p>
<p>No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.</p>
<p> </p>
<p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
<p> </p>
<p> </p>
</div>
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<p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p>
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<p> <strong>POSITION SUMMARY</strong> </p>
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<p>Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.</p>
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<p>Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p>
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<p><b><br></b></p><p><b>PREFERRED QUALIFICATIONS</b></p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
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<p>The PBX Operator is responsible for the overall guest satisfaction by greeting guests with a warm, sincere voice and recognizing and anticipating individual guest needs while ensuring a complete follow up. The PBX Operator will assist our guests and colleagues in emergency situation by distributing our emails, alerts, and messages in timely manner.</p><p><strong>Responsibilities</strong></p><p><strong>General:</strong></p><ul><li>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.</li><li>MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.</li><li>It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy.</li><li>It is part of your role and your responsibility to fully support all learning and development activities.</li><li>You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.</li><li>Use of the hotel s network, computers or internet access which is in the hotel s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.</li><li>Support and adhere to all policies & procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li><li>Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.</li><li>Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.</li><li>Act as a hotel ambassador at all times.</li><li>To carry out any additional duties requested by management, related to hotel operational activities.</li><li><strong>Departmental:</strong></li><li>To carry out any additional duties requested by management, related to hotel operational activities.</li><li>Answer hotel s main telephone number and connect guest and colleagues to the correct telephone extension.</li><li>Greet all callers with warm and sincere greeting.</li><li>To carry out wake-up call procedures to perfection and maintain accurate and appropriate records</li><li>To take and retrieve messages, both in Voicemail and HelloMO, in the appropriate manner.</li><li>To be able to take messages in writing and ensuring delivery.</li><li>To maintain a good working relationship with all departments</li><li>To make sure to assist all departments calls when they revert to the board.</li><li>Ensure there is sufficient stationary at all times</li><li>Tables and chairs should be clean and keyboard should be turn around and discard of any foreign objects</li><li>Make sure printers are working at all times and contact IT Department when maintenance or ink are needed</li><li>Assist Reservations Department, Front Office and Room Service when needed</li><li>Anticipate and recognize individual guest needs.</li><li>Able to think clearly, quickly, maintain concentration, and composure to make conscious decisions.</li><li>Monitor telephones system problems and alert pertinent departments in an effort to correct said problems in an expedited manner to prevent guest dissatisfaction.</li><li>Pass on requests in a timely and accurate manner to appropriate colleagues.</li><li>Communicate with security as necessary in the event of an emergency.</li><li>Document all guest requests, complaints or problems immediately and notify designated department/ personnel for resolving the situation.</li><li>Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.</li><li>Maintain complete knowledge of:</li><li>All hotel features/services, hours of operations.</li><li>All hotel restaurant food concepts, dress code and ambiance.</li><li>All hotel room types, number /names, amenities and locations.</li><li>Scheduled daily group activities, names and locations of meeting/banquet rooms</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>The PBX Operator is responsible for the overall guest satisfaction by greeting guests with a warm, sincere voice and recognizing and anticipating individual guest needs while ensuring a complete follow up.</li><li>The PBX Operator will assist our guests and colleagues in emergency situation by distributing our emails, alerts, and messages in timely manner.</li><li>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.</li><li>MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.</li><li>It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy.</li><li>It is part of your role and your responsibility to fully support all learning and development activities.</li><li>You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.</li><li>Use of the hotel s network, computers or internet access which is in the hotel s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.</li><li>Support and adhere to all policies & procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li><li>Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.</li><li>Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.</li><li>Act as a hotel ambassador at all times.</li><li>To carry out any additional duties requested by management, related to hotel operational activities.</li><li>To carry out any additional duties requested by management, related to hotel operational activities.</li><li>Answer hotel s main telephone number and connect guest and colleagues to the correct telephone extension.</li><li>Greet all callers with warm and sincere greeting.</li><li>To carry out wake-up call procedures to perfection and maintain accurate and appropriate records</li><li>To take and retrieve messages, both in Voicemail and HelloMO, in the appropriate manner.</li><li>To be able to take messages in writing and ensuring delivery.</li><li>To maintain a good working relationship with all departments</li><li>To make sure to assist all departments calls when they revert to the board.</li><li>Ensure there is sufficient stationary at all times</li><li>Tables and chairs should be clean and keyboard should be turn around and discard of any foreign objects</li><li>Make sure printers are working at all times and contact IT Department when maintenance or ink are needed</li><li>Assist Reservations Department, Front Office and Room Service when needed</li><li>Anticipate and recognize individual guest needs.</li><li>Able to think clearly, quickly, maintain concentration, and composure to make conscious decisions.</li><li>Monitor telephones system problems and alert pertinent departments in an effort to correct said problems in an expedited manner to prevent guest dissatisfaction.</li><li>Pass on requests in a timely and accurate manner to appropriate colleagues.</li><li>Communicate with security as necessary in the event of an emergency.</li><li>Document all guest requests, complaints or problems immediately and notify designated department/ personnel for resolving the situation.</li><li>Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.</li><li>Maintain complete knowledge of:</li><li>All hotel features/services, hours of operations.</li><li>All hotel restaurant food concepts, dress code and ambiance.</li><li>All hotel room types, number /names, amenities and locations.</li><li>Scheduled daily group activities, names and locations of meeting/banquet rooms</li></ul>
<p>JOB PURPOSE</p>
<p>Mazoon Mining Company (MMC) is seeking an experienced Commercial Director to lead the company's sales, offtake execution, and commercial growth agenda. Reporting to the CFO, this role sits at the intersection of operations, finance, and the market turning MMC's operational and financial performance into commercial proposals, revenue-generating relationships, and disciplined risk management. The Commercial Director will work closely with customers, off-takers, suppliers, and internal project teams to ensure MMC's growth and value protection.</p>
<p>MAIN TASKS, DUTIES AND RESPONSIBILITIES</p>
<p> Devise and implement commercial strategies that drive MMC's overall growth and revenue performance.</p>
<p> Translate the company's operational and financial position into well-supported commercial proposals for management and the Board.</p>
<p> Develop and foster client and off-taker relationships across the industry to create new business growth opportunities.</p>
<p> Partner with the CFO to establish financial plans that are aligned with commercial strategy and market realities.</p>
<p> Identify expansion, diversification, and growth opportunities and apply commercial management skills to bring them to execution.</p>
<p> Execute the current offtake agreement(s) in line with agreed commercial terms, ensuring MMC meets its contractual obligations.</p>
<p> Coordinate closely with Operations, Logistics, Legal and Finance to ensure smooth, on-time delivery of MMC's product to clients.</p>
<p> Negotiate with clients, customers, and suppliers on free-float and spot volumes to maximize return on investment for the company.</p>
<p> Provide regular, structured progress updates to the CFO on commercial projects, negotiations, and market developments.</p>
<p> Conduct periodic market research and competitor analysis to identify prospective customers, off-takers, and business opportunities.</p>
<p> Maintain accurate reports and records of budgets, expenses, and revenue associated with the commercial function.</p>
<p> Act as the internal point of reference for other departments on commercial processes, contract terms, and pricing mechanisms.</p>
<p> Identify, assess, and manage commercial risks (price, counterparty, contractual, logistics) and devise mitigation strategies.</p>
<p> Support preparation of Board and Investment Committee materials relating to sales performance, pricing, and commercial strategy.</p>
<p> Monitor concentrate/product pricing mechanisms, quotational periods, and provisional vs. final settlement processes with off-takers.</p>
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<p>Education: </p>
<p> Bachelor's degree in Business Management, Marketing, Administration, Finance, or a related field.</p>
<p>Certifications (Preferred): </p>
<p>The following certifications are not mandatory but are viewed favorably and reflect the breadth of the role:</p>
<p> Chartered Institute of Procurement & Supply (CIPS) commercial and contract management.</p>
<p> Certified Commercial Contracts Manager (CCCM) International Association for Contract & Commercial Management (IACCM/WorldCC).</p>
<p> Certified International Trade Professional (CITP) international trade and offtake structuring.</p>
<p> Project Management Professional (PMP) for cross-functional project and delivery coordination.</p>
<p> Chartered Financial Analyst (CFA) or CMA strengthens the financial-planning interface with the CFO.</p>
<p> MBA or equivalent postgraduate qualification in business, finance, or strategy (advantageous, not required).</p>
<p> Negotiation-specific certification (e.g., Program on Negotiation / Harvard PON, or equivalent) is a plus.</p>
<p>Experience: </p>
<p> Min 15 years of progressive experience in mining, metals, or oil & gas, with at least 5 years in a senior executive commercial role.</p>
<p> Strong acquaintance with business development, marketing, or trading functions within a commodities environment.</p>
<p> Prior experience in a leadership or people-management role.</p>
<p> Proven ability to work under pressure and operate independently as a senior commercial professional.</p>
<p>Technical Skills: </p>
<p> Commercial & Financial Acumen: Comfort with pricing formulas, contracts, and negotiation of commercial terms.</p>
<p> Offtake & Trading: Execution of offtake agreements, free-float and spot volume negotiation, and settlement processes.</p>
<p> Pricing Mechanisms: Monitoring concentrate/product pricing mechanisms, quotational periods, and provisional vs. final settlements.</p>
<p> Risk Management: Identification, assessment, and mitigation of price, counterparty, contractual, and logistics risks.</p>
<p> Market Analysis: Periodic market research and competitor analysis to identify business opportunities.</p>
<p>Soft Skills: </p>
<p> Strategic Leadership: Strong leadership skills combined with strategic, commercially-minded thinking.</p>
<p> Relationship Building: Demonstrated skill in building and sustaining relationships with clients, suppliers, and customers, including cross-cultural and international counterparties.</p>
<p> Communication: Excellent written and verbal communication skills in English; Arabic is an advantage.</p>
<p> Resilience: Proven ability to work under pressure and operate independently as a senior commercial professional.</p>
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<h2 class="h5">Job description</h2>
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Job Description<br><p>Must have Skills : Pre-sales support, Business Solutioning (Expert), Solution-oriented (Strong), Customer orientation (Expert), Value proposition creation</p><br><p>Job Description:</p><br><p>Years of Experience 12+ Years The Pre-Sales Consultant partners with sales, delivery, and solution teams to shape customer-centric solutions, respond to RFPs/RFIs, and support deal closures through strong technical, functional, and commercial alignment. Key Responsibilities: - Work closely with sales teams to understand customer requirements and define solution approaches. - Lead or support RFP/RFI responses, including solution design, effort estimation, and proposal documentation. - Develop solution architectures, demos, PoCs, and presentations aligned with customer needs. - Collaborate with delivery, architecture, and product teams to ensure feasibility and scalability of proposed solutions. - Support pricing, costing, and commercial models in coordination with finance and leadership. - Participate in client workshops, technical discussions, and solution presentations. - Maintain reusable assets such as proposal templates, case studies, and solution accelerators. - Stay current with industry trends, technologies, and competitive offerings.</p><br><p>Skills & Experience: - Strong understanding of enterprise IT solutions, digital platforms, and system integration. - Experience in consulting, pre-sales, or solutioning roles within SI / ICT organizations. - Excellent communication, stakeholder management, and presentation skills. - Ability to translate business requirements into technical and functional solutions.</p><br><p>Qualifications - Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field. - MBA is an added advantage Success Metrics (KPIs) - Number of RFP/RFI responses supported and submitted per quarter. - Bid win rate and contribution to revenue pipeline. - Quality and completeness of solution proposals (as measured by internal and client feedback). - Turnaround time for proposal and solution preparation. - Number of client workshops, demos, and PoCs supported. - Reuse and creation of proposal assets, accelerators, and case studies. - Collaboration effectiveness with sales and delivery teams.</p><br><br><br> </div>
<p>The Pre-Sales Consultant partners with sales, delivery, and solution teams to shape customer-centric solutions, respond to RFPs/RFIs, and support deal closures through strong technical, functional, and commercial alignment. Key Responsibilities: - Work closely with sales teams to understand customer requirements and define solution approaches. - Lead or support RFP/RFI responses, including solution design, effort estimation, and proposal documentation. - Develop solution architectures, demos, PoCs, and presentations aligned with customer needs. - Collaborate with delivery, architecture, and product teams to ensure feasibility and scalability of proposed solutions. - Support pricing, costing, and commercial models in coordination with finance and leadership. - Participate in client workshops, technical discussions, and solution presentations. - Maintain reusable assets such as proposal templates, case studies, and solution accelerators. - Stay current with industry trends, technologies, and competitive offerings. Skills & Experience: - Strong understanding of enterprise IT solutions, digital platforms, and system integration. - Experience in consulting, pre-sales, or solutioning roles within SI / ICT organizations. - Excellent communication, stakeholder management, and presentation skills. - Ability to translate business requirements into technical and functional solutions. Success Metrics (KPIs) - Number of RFP/RFI responses supported and submitted per quarter. - Bid win rate and contribution to revenue pipeline. - Quality and completeness of solution proposals (as measured by internal and client feedback). - Turnaround time for proposal and solution preparation. - Number of client workshops, demos, and PoCs supported. - Reuse and creation of proposal assets, accelerators, and case studies. - Collaboration effectiveness with sales and delivery teams.</p><p><strong>Desired Candidate Profile</strong></p><p>Years of Experience 12+ Years</p><p>Qualifications - Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field. - MBA is an added advantage</p>
<p>Position Information Summary The After Sales Manager is responsible for leading and managing all after-sales operations for trucks and buses, ensuring high levels of customer satisfaction, service quality, and profitability. The role oversees workshop operations, spare parts availability, warranty administration, service contracts, and customer support while ensuring compliance with manufacturer standards and company policies.</p><p>Reporting To: Chief Executive Officer</p><p>Key Responsibilities</p><ul><li>Manage the overall after-sales business, including workshop, spare parts, warranty, and field service operations.</li><li>Develop and implement strategies to improve customer satisfaction, retention, and service revenue.</li><li>Ensure efficient workshop operations, including job planning, productivity, quality control, and timely vehicle delivery.</li><li>Monitor and improve key performance indicators (KPIs) such as workshop efficiency, technician productivity, first-time fix rate, and customer satisfaction.</li><li>Oversee spare parts inventory management to ensure optimum stock levels and parts availability.</li><li>Manage warranty claims, ensuring accurate documentation and timely submission in line with manufacturer requirements.</li><li>Build and maintain strong relationships with fleet customers and key accounts through regular visits and proactive support.</li><li>Lead, coach, and develop service advisors, workshop supervisors, technicians, and parts personnel.</li><li>Ensure compliance with health, safety, environmental, and quality standards.</li><li>Prepare annual budgets, monitor expenses, and achieve departmental profitability targets.</li><li>Analyze service performance reports and implement continuous improvement initiatives.</li><li>Coordinate with sales, technical support, and manufacturers on product issues, recalls, and service campaigns.</li><li>Ensure all service processes comply with manufacturer guidelines and company policies.</li><li>Handle customer complaints professionally and ensure timely resolution.</li><li>Identify opportunities to increase after-sales revenue through maintenance contracts, value-added services, and customer loyalty programs.</li></ul><p>Qualifications</p><ul><li>Bachelor s degree in mechanical engineering, Automotive Engineering with Business Administration, or a related field.</li><li>Professional certifications in automotive or commercial vehicle service management are an advantage.</li></ul><p>Experience</p><ul><li>Minimum 10 years of experience in commercial vehicle after-sales operations, including preparing budgets and P&L management</li><li>Minimum 5 years in a managerial role within a truck and bus dealership or commercial vehicle manufacturer.</li><li>Experience in establishing and managing workshop operations, spare parts, warranty, and customer service.</li><li>Experience in Dealer and Service Partner Management</li></ul><p>Required Skills</p><ul><li>Strong leadership and team management skills.</li><li>Excellent knowledge of truck and bus maintenance, diagnostics, and repair processes.</li><li>Understanding of dealer management systems (DMS), ERP systems, and workshop management software.</li><li>Strong financial and budget management skills.</li><li>Excellent customer relationship and conflict resolution abilities.</li><li>Analytical and problem-solving skills.</li><li>Effective communication and negotiation skills.</li><li>Ability to work under pressure and achieve performance targets.</li><li>Proficiency in Microsoft Office applications.</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Customer Satisfaction Index (CSI)</li><li>Workshop productivity and efficiency</li><li>Technician utilization rate</li><li>First-time fix rate</li><li>Service revenue growth</li><li>Spare parts sales growth</li><li>Warranty claim accuracy and recovery</li><li>Vehicle turnaround time</li><li>Customer retention rate</li><li>Department profitability</li><li>Health and safety compliance</li></ul><p>Technical Competencies</p><ul><li>Commercial Vehicle Diagnostics</li><li>Workshop Operations</li><li>Fleet Maintenance</li><li>Warehouse & Inventory Management</li><li>ERP Systems (SAP/Odoo)</li><li>Warranty Systems</li><li>Technical Reporting</li><li>Root Cause Analysis</li><li>Preventive Maintenance Planning</li><li>KPI Dashboard Development</li><li>Budgeting & Financial Analysis</li><li>Contract & SLA Management</li><li>Government Tender Support</li></ul><p>Language Requirements</p><ul><li>Fluent English (Mandatory) verbal and written.</li><li>Arabic (Mandatory) conversational and business communication with customers, government entities, and service partners.</li></ul><p>Other Requirements</p><ul><li>Middle East /Oman Driving License.</li><li>Willingness to travel extensively across the Sultanate of Oman and Middle east.</li><li>Ability to support customers personally during emergency breakdowns and critical fleet operations.</li><li>Strong understanding of Government procurement processes and public-sector customer expectations.</li></ul><p>Reporting Line</p><ul><li>Reports to: CEO / Dealer Principal / Aftersales Director</li><li>Direct Reports: Workshop Manager/Supervisor Service Advisors Parts Manager Warranty Administrator Field Service Team Technicians (directly or through supervisors)</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in mechanical engineering, Automotive Engineering with Business Administration, or a related field. Professional certifications in automotive or commercial vehicle service management are an advantage. Minimum 10 years of experience in commercial vehicle after-sales operations, including preparing budgets and P&L management. Minimum 5 years in a managerial role within a truck and bus dealership or commercial vehicle manufacturer. Experience in establishing and managing workshop operations, spare parts, warranty, and customer service. Experience in Dealer and Service Partner Management. Strong leadership and team management skills. Excellent knowledge of truck and bus maintenance, diagnostics, and repair processes. Understanding of dealer management systems (DMS), ERP systems, and workshop management software. Strong financial and budget management skills. Excellent customer relationship and conflict resolution abilities. Analytical and problem-solving skills. Effective communication and negotiation skills. Ability to work under pressure and achieve performance targets. Proficiency in Microsoft Office applications. Middle East /Oman Driving License. Willingness to travel extensively across the Sultanate of Oman and Middle east. Ability to support customers personally during emergency breakdowns and critical fleet operations. Strong understanding of Government procurement processes and public-sector customer expectations.</p>
<h2 class="h5">Job description</h2>
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<p>Pilote Transformation Digitale ADV & Amélioration Continue F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur & Cadre</p><br><br><p>Temps complet</p><br><br><p>Dans un contexte de forte croissance du monde du service dans l'aéronautique et de nos activités MRO au sein de la société, l'activité de l'administration des ventes de la Division Support et Services doit faire face à un volume en augmentation de commandes et facturations Client<br>Finalité du poste<br>Contribuer à la performance des activités ADV en pilotant la transformation digitale et les démarches d'amélioration continue, en lien étroit avec les métiers et les équipes SI. Le poste joue un rôle clé, avec un impact direct sur la satisfaction client et la performance de l'entreprise<br>Principales responsabilités<br> • Analyser les processus et outils de l'Administration des Ventes afin d'identifier les axes d'amélioration et de digitalisation à fort impact<br> • Maintenir la cartographie des processus et des systèmes associés<br> • Cadrer et prioriser les besoins métiers (analyse fonctionnelle) Définir les solutions adaptées (processus et/ou systèmes)<br> • Piloter les projets d'évolution (process et outils) de l'identification du besoin à la mise en œuvre<br> • Assurer la coordination entre les équipes métiers, projets, experts LA et SI<br> • Accompagner les équipes ADV dans les méthodologies projet et l'adoption des solutions<br> • Contribuer à la définition des orientations technologiques en lien avec les experts LA, l'IT / architecture<br>Environnement du poste<br> • l'ensemble des métiers de l'ADV : Contract Managers, Gestionnaires et Chargés de facturation, <br> • Chefs de projet / équipes transformation<br> • Équipes Systèmes d'Information</p><br><br><p> - Un équilibre vie pro/vie perso : Accord télétravail, dispositif d'Action Logement, RTT, congés conventionnels (ancienneté médailles, enfants malades), guide parentalité, dispositif pour les proches aidants et initiatives bien-être.<br> - Une rémunération attractive : 13ᵉ mois, épargne salariale, compte épargne temps, intéressement et participation avec abondement.<br> - Sécurité et santé : mutuelle et prévoyance familiale, programme renforcé sur la prévention pour assurer la sécurité de tous, service médical sur place.<br> - Mobilité douce : facilité de transport : navettes Safran, participation partielle des abonnements de transport, dispositif de covoiturage.<br> - Un cadre de travail pensé pour vous et vigilant de notre environnement : œuvres sociales aves les comités sociaux économique, espaces de travail agréables et adaptables ergonomiquement, restaurants d'entreprise à prix réduit, bornes électriques, salle de sport sur place, conciergerie, billetterie, voyages à prix compétitif…</p><br><br><p>Profil recherché<br> • Formation Bac+5 (SI, ingénierie ou équivalent)<br> • Expérience confirmée en transformation digitale, projets SI ou amélioration continue<br> • Compétences en analyse de besoins, gestion de projet et cartographie des processus<br> • Capacité à interfacer métiers et IT, esprit analytique, autonomie<br>Compétences comportementales<br> • Esprit analytique et structuré<br> • Capacité à interfacer métiers et IT<br> • Leadership transverse et capacité d'influence<br> • Orientation résultats et valeur métier<br> • Autonomie et proactivité</p><br><br><br> </div>
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