Automotive Engineer Jobs in Oman
748 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As Kids Club Supervisor, you will be responsible for the following duties:</p><p>Participate in the smooth running of the Kids department on a day-to-day basis to achieve the highest possible levels of guest satisfaction. Manage the smooth operations of the Kids Club effectively on a day-to-day basis to achieve the highest possible levels of guest satisfaction. This includes covering the reception area when required and supervising the team in the absence of the Kids Club Manager. Handles guest complaints and follows correct reporting procedures and follows up with guest satisfaction. Support FLHSS management and have a deep understanding of all related processes & procedures for the area. To ensure hazards and malfunctioning, improperly working equipment is reported in a timely manner to management/IT/Engineering. Be confident user of the hotel operational systems such as in HMS, SCM, Alice Conduct the Kids Club Inventory twice per month, monitor the required quantity or stationery items. Train and develop the Kids Club attendants along with the Kids Manager, create a monthly L&D calendar. Create new, unique and interesting activities that draw upon the best cultural, sporting or other offerings of the area in which the hotel is located. Help make the kids offering a point of competitive advantage for the hotel. Ensure any outsourced service provides maintenance standards. To have a complete knowledge of the products and services offered by the hotel, and particularly all the kids club activities in the hotel. Execution of the kids activities programme. Ensure that all activities are performed in a safe environment using proper safety techniques. Use qualified attendants in all areas where relevant qualifications are required, i.e. Lifeguard. Monitor the success of the activities programs through the number of participants and through guests feedback. Make necessary adjustments to maintain top quality, fun filled and original programs for hotel guests and kids. Prepare and circulate clear information to guests of the events offered by the hotel in conjunction with Mandarin Oriental Muscat Concierge. Keep all equipment clean and well maintained in the kids club. Develop and maintain a strong working environment with the other departments. Ensure proper accounting procedures are followed when collecting of charging fees for the Kids club Drive revenues for the department.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>As Kids Club Supervisor, we expect from you:</p><ul><li>Must have at least 2 years experience working with children in a hotel or resort</li><li>Must be fluent in English both written and verbal</li><li>Must be flexible and have a good sense of humour</li><li>Must be a strong communicator</li><li>Obtain the Pediatric First Aid and CPR certification</li><li>Fluent in English both written and verbal</li></ul><p>Our commitment to you</p><ul><li>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li><li>MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li><li>Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li></ul><p>We're Fans. Are you?</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>LIEU : Neuilly sur Seine</p><br><br><p>Date : Juillet 2026</p><br><p>Chanel est une entreprise indépendante qui croit en la liberté de la création, cultive le potentiel humain et s’engage activement pour avoir un impact positif dans le monde.</p><br><p>L'activité Parfums Beauté affirme sa singularité à travers une promesse : celle de révéler la beauté de chaque femme dans ce qu'elle a de plus singulier à travers son Parfum, son Maquillage et ses produits de Soin. </p><br><p><b>Réalisez un stage où la gestion de projet est au service de la beauté et de la transformation durable.</b></p><br><p><b>Vos missions</b></p><br><p>Intégré(e) à la Direction Artistique, vous accompagnerez le Lead Développement Durable dans sa mission d’engagement des collaborateurs. Vous participez activement au développement <b>de la culture et de l’expertise durable auprès des collaborateurs -Former, Informer- Inspirer-</b></p><br><p><b>Dans ce cadre, vous participez à la mise en œuvre d’un calendrier d’animation :</b></p><br><p><b>Réalisation et actualisation de Modules de Formation @learning destiné aux collaborateurs (Actualisation Modules Eco-conception Architectures & Merchandising, Réalisation modules Eco-conception Digitale & Eco-conception Image & Films . </b>Vous serez acteur(rice) du projet de bout en bout, avec une forte autonomie et un esprit entrepreneurial, de la conception, des modules jusqu’à la communication interne. <b>Organisation de conférences, ateliers , fresques … . Suivi des impacts et feedbacks …</b> <b>Réalisation de Newsletter.</b></p><br><p><b>Vos responsabilités</b></p><br><ul><li><p><b>Gestion de projet Modules e-learning Développement Durable</b>:</p><br><ul><li><p>Piloter le projet de formation digitale depuis le cadrage jusqu’à la mise en ligne, en collaboration avec les équipes métiers.</p><br></li><li><p>Structurer, concevoir et publier des modules de formation simples, clairs, ludiques, pédagogique et interactifs</p><br></li><li><p>Maîtriser les plateformes e-learning (Rise/Articulate ou équivalent) pour assurer l’autonomie sur la production et le suivi.</p><br></li><li><p>Actualiser le guide de passation pour garantir la continuité du dispositif.</p><br></li></ul></li><li><p><b>Communication interne & valorisation Développement Durable</b>:</p><br><ul><li><p>Concevoir et réaliser une newsletter sur Salesforce ou équivalent</p><br></li><li><p>Créer et mettre en œuvre un plan de communication pour accompagner le lancement et l’adoption de l’outil</p><br></li></ul></li><li><p><b>Animation de communauté RSE</b> :</p><br><ul><li><p>Participer à l’organisation des réunions des communautés Développement Durable & Social Commitment.</p><br></li><li><p>Participer à l’organisation du Bilan Annuel Développement Durable 2026 -Présentation en Auditorium-</p><br></li><li><p>Assurer le suivi et le reporting des actions engagées autour des thématiques RSE.</p><br></li></ul></li></ul><p><b>Profil recherché</b></p><br><ul><li><p>Étudiant(e) en école de commerce, avec une spécialisation en gestion de projet, communication et un fort intérêt pour les enjeux Développement Durable</p><br></li><li><p>Première expérience en gestion de projet digital, communication interne, ou sur des sujets Développement Durable (stage ou projet).</p><br></li><li><p>Maîtrise des outils e-learning (idéalement Rise/Articulate) et des plateformes de création de newsletters (Salesforce ou équivalent).</p><br></li><li><p>Compétences avérées en organisation, rédaction et relationnel.</p><br></li><li><p>Capacité à travailler en autonomie, à prendre des initiatives, à être force de proposition, à fédérer autour d’un projet, et à porter la voix du Développement Durable au sein des équipes.</p><br></li></ul><p><b>CE QUI VOUS ENTHOUSIASME ET CE QUE CHANEL PEUT VOUS OFFRIR</b></p><br><p>Tout au long de votre expérience, vous serez immergé(e) dans un environnement dynamique, innovant et apprenant ; où la création et l’humain sont au cœur des préoccupations.</p><br><p>Vous rejoignez une activité singulière, aux méthodes et procédés uniques – qu’ils soient créatifs, de développement ou d’industrialisation – et évoluez aux côtés d’une diversité d’experts au savoir-faire reconnus.</p><br><p>Chez CHANEL, nous nous attachons à promouvoir une culture inclusive qui favorise l’épanouissement personnel et contribue au progrès collectif. Nous sommes convaincus que le caractère unique de chaque individu contribue à la diversité, la complémentarité et l’efficacité de nos équipes. Nous encourageons vivement votre candidature, car nous apprécions la perspective, l’expérience et le potentiel que vous pourriez apporter à CHANEL.</p><br><br><br><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><u><b>ABOUT THE JOB</b></u></p><br><p>Chanel invests significant efforts to provide cutting-edge digital solutions, intelligent technologies and smart devices to its employees and partners — enhancing productivity at every level, both individual and collective, helping them carry out their mission efficiently, and enabling everyone to contribute meaningfully to the long-term brand equity of the House.</p><br><p>We are looking for a <b>Global Intranet Platforms Service Owner</b> within the Intranet and No Code Platform (INCP) Service Line of Global Infrastructure Services at Chanel IT.</p><br><p>This position involves global accountability for highly visible services tied to internal websites and intranet solutions — such as creating dedicated spaces to better communicate and collaborate across the House. These services are used by all Chanel entities worldwide, on any device, whether workstation, mobile or tablet.</p><br><p>The intranet portfolio is composed of global solutions, deeply integrated into the Digital Workplace landscape, delivering a high-quality user experience while strengthening the back-office experience of global and local internal communication teams. Introducing new AI and Agentic capabilities is also a strong ambition, to reinforce the Digital Employee Experience and offer a more user-centric approach.</p><br><p><u><b>WHAT IMPACT YOU CREATE AT CHANEL</b></u></p><br><p><b>Be a genuine partner in defining and articulating the global Intranet strategy and vision at Chanel, ensuring alignment across all entities through robust and federated governance.</b></p><br><ul><li><p>Design and run the service offering to deliver intranets within the House, industrializing a clear and robust approach across the entities, in partnership with the Global Internal Communication team and the IT Corporate Functions.</p><br></li><li><p>Define the methodologies, practices and frameworks that deliver best-in-class internal websites and digital experiences.</p><br></li><li><p>Guide Chanel entities in adopting the standards, helping them evolve towards operational excellence and full ownership of their spaces.</p><br></li><li><p>Be a deep expert in this domain by understanding the market, emerging trends and practices around enterprise intranets, and leveraging new solutions that will shape the intranet of the future and move towards a One-Stop-Shop experience for employees.</p><br></li><li><p>Leverage AI and Agentic capabilities at the right level to improve the Digital Employee Experience and the way contributors use the intranets to create content.</p><br></li></ul><p><b>Operate the platforms at global level to support communication and collaboration solutions, including business-critical ones.</b></p><br><ul><li><p>Ensure reliable day-to-day operations, working with partners, support teams and CHANEL IT teams to meet SLA commitments across all time zones.</p><br></li><li><p>Implement a service-oriented approach to incoming requests, ensuring the IT fundamentals are in place (security, compliance, processes, support chain, documentation).</p><br></li><li><p>Manage the project portfolio — piloting projects on time, on budget and on scope, running project committees and providing dashboards and reporting.</p><br></li></ul><p><b>Run L2/L3 support and lifecycle management to drive Operational Excellence.</b></p><br><ul><li><p>Ensure worldwide L2 and L3 support in close collaboration with solution editors, setting up the complete support chain with regional teams based on appropriate delegation rules.</p><br></li><li><p>Handle the incident and bug ticket flow to keep services and underlying platforms in operational condition.</p><br></li><li><p>Manage licensing and FinOps for the solutions in the portfolio.</p><br></li></ul><p><b>Establish governance, standards, security and compliance for the intranet service.</b></p><br><ul><li><p>Set up the governance that guarantees standard processes and clear roles and responsibilities, and propose service evolutions in line with the solution roadmaps and user needs.</p><br></li><li><p>Work closely with the Global Cybersecurity team to define the right security and architecture, and ensure data governance and GDPR compliance.</p><br></li></ul><p><b>Additional Missions to Consider</b></p><br><ul><li><p>Capitalise on the LumApps partnership to extend the level of service, drive the roadmap and implement new features that better meet business needs — including making the platform fully operational in China Mainland within local technical and legal constraints.</p><br></li><li><p>Enrich the global intranet portfolio by identifying the right technology for each use case (LumApps, Microsoft SharePoint Online…), covering needs not addressed today while keeping the appropriate security level.</p><br></li><li><p>Drive a Global Intranet Center of Excellence and lead Proofs of Concept on emerging topics (custom website technology, modern web app integration, Agentic AI capabilities…).</p><br></li><li><p>Identify gaps in service management and work with the ITSM teams to improve processes through ServiceNow.</p><br></li></ul><p><u><b>YOU ARE ENERGISED BY</b></u></p><br><ul><li><p>Delving into a variety of challenges that blend technology with communication and business needs.</p><br></li><li><p>Collaborating with multidisciplinary teams and enriching your perspective through diverse interactions — across IT, business teams (HR, Internal Communication), regions and external partners.</p><br></li><li><p>Imagining, testing and implementing concrete intranet and web solutions that simplify users' lives and transform the way the House communicates and collaborates.</p><br></li><li><p>Seeing the direct impact of your initiatives: making information accessible to all employees worldwide, accelerating adoption and fostering the autonomy of local teams.</p><br></li><li><p>Evolving in an agile environment, open to experimentation and Proofs of Concept, where continuous learning is part of the everyday experience.</p><br></li><li><p>Connecting ideas, identifying emerging digital workplace trends, and translating sometimes-implicit needs into tangible solutions.</p><br></li></ul><p><u><b>WHAT YOU WILL BRING</b></u></p><br><ul><li><p><b>Genuine motivation and ability to lead a global service</b> in a collaborative, open environment. You're energized by co-construction, facilitating dialogue, and shaping the service offering and its governance collectively.</p><br></li><li><p><b>Passion for the intranet and digital workplace</b> and their power to connect, inform, and empower employees. Curious about new technologies and eager to turn innovation into pragmatic, impactful solutions.</p><br></li><li><p><b>Proven experience in service ownership or platform management at scale</b>, ideally global — min. 5 years in intranet and digital workplace web solutions. Comfortable with end-to-end accountability, from vision to daily operations, where reliability and compliance are non-negotiable.</p><br></li><li><p><b>Experience orchestrating Centers of Excellence or deployment programs</b>: empowering local champions, driving knowledge transfer and a culture of continuous improvement.</p><br></li><li><p><b>Deep technical expertise</b> in LumApps, SharePoint Online & Front-end Web Development (React), Microsoft 365 (Teams, OneDrive, Forms, Copilot), Azure AD, SAML/SSO, Akamai and web analytics</p><br></li><li><p><b>Computer Engineering degree or equivalent (Bac +5)</b>, strong project management (agile) and the ability to engage communities in a multicultural environment.</p><br></li><li><p><b>A team player</b> — curious, pedagogical and rigorous. Able to explain technical topics to non-experts, say no and defend your view positively, and thrive on cross-cutting work.</p><br></li><li><p><b>Vendor & roadmap awareness</b>: you track the technology roadmap, partner with LumApps and Microsoft, and anticipate how new features can benefit Chanel.</p><br></li><li><p><b>Fluent English</b> in a global international environment</p><br></li></ul><p><u><b>WHAT CHANEL CAN OFFER YOU</b></u></p><br><ul><li><p>Shape digital workplace transformation at global scale. Join a House renowned for its creativity and innovation, where your impact is visible across all Chanel entities and functions.</p><br></li><li><p>A culture of initiative, curiosity and continuous learning. You're encouraged to experiment, grow your skills and stay at the forefront of digital workplace technologies.</p><br></li><li><p>Collaboration with multidisciplinary teams — IT, business, cybersecurity, communication, HR and external partners.</p><br></li><li><p>Leading-edge technologies and resources. Chanel invests in the latest tools and platforms, and you'll help shape partnerships with major vendors like LumApps and Microsoft.</p><br></li><li><p>Professional development and personal growth in a respectful, inclusive and open working environment.</p><br></li><li><p>A flexible, hybrid working model.</p><br></li></ul><p><i>At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel. </i></p><br> </div>
<p><h4>Energy Jobline Overview</h4>
<p>Energy Jobline is the largest and fastest growing global energy job board and energy hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.</p>
<p>We focus on the oil & gas, renewables, engineering, power, and nuclear markets as well as emerging technologies in EV, battery, and fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.</p>
<h4>Role Overview</h4>
<p>We are seeking an experienced PCC (Pre-Commissioning & Commissioning) System Supervisor – Cybersecurity to supervise and coordinate cybersecurity related activities during pre-commissioning and commissioning phases of a large LNG facility. The role focuses on field execution, system readiness, compliance, and safe integration of OT/ICS systems prior to startup and handover to operations.</p>
<p>This is a site-based supervisory role, suited to professionals with hands-on experience supporting OT cybersecurity implementation during EPC commissioning projects.</p>
<h4>Key Responsibilities</h4>
<ul>
<li>Supervise and coordinate cybersecurity activities during pre-commissioning and commissioning phases</li>
<li>Support system readiness for secure commissioning of:
<ul>
<li>DCS, ESD, F&G, PLC, and SCADA systems</li>
<li>Network infrastructure, servers, workstations, and interfaces</li>
</ul>
</li>
<li>Ensure cybersecurity requirements are implemented in line with:
<ul>
<li>Project cybersecurity standards</li>
<li>OT/ICS security procedures</li>
<li>Regulatory and company policies</li>
</ul>
</li>
<li>Coordinate with automation, instrumentation, IT/OT, and commissioning teams to ensure secure system integration</li>
<li>Supervise field implementation of:
<ul>
<li>Network segmentation and access control</li>
<li>User account and privilege configuration</li>
<li>Antivirus, patching, and system hardening activities</li>
</ul>
</li>
<li>Support cybersecurity testing activities, including:
<ul>
<li>Vulnerability checks (as defined by project scope)</li>
<li>Secure communication and access verification</li>
</ul>
</li>
<li>Verify mechanical completion (MC) and readiness for commissioning from a cybersecurity perspective</li>
<li>Support punch list identification and closeout related to cybersecurity scope</li>
<li>Ensure all activities are executed in compliance with HSE, PTW (permit to work), and SIMOPS (simultaneous operations) requirements</li>
<li>Report cybersecurity readiness, issues, and risks to the PCC system lead / commissioning manager</li>
</ul>
<h4>Mandatory Requirements (Strict)</h4>
<h5>Education</h5>
<p>Bachelor’s degree or diploma in cybersecurity, information technology, automation, instrumentation, electrical engineering, or related discipline.</p>
<h5>Experience</h5>
<ul>
<li>Minimum 8–10 years experience in oil & gas or LNG projects</li>
<li>Proven experience supporting OT/ICS cybersecurity during pre-commissioning and commissioning phases</li>
<li>Site-based experience on large EPC projects</li>
<li>Hands-on exposure to commissioning of control systems and industrial networks</li>
<li>Candidates without site commissioning exposure in OT cybersecurity environments will not be considered</li>
</ul>
<h5>Technical Expertise</h5>
<ul>
<li>Practical knowledge of:
<ul>
<li>OT/ICS cybersecurity principles</li>
<li>Industrial networks (firewalls, switches, VLANs)</li>
<li>Secure commissioning of DCS, ESD, F&G, PLC systems</li>
</ul>
</li>
<li>Familiarity with:
<ul>
<li>Network segmentation and access control</li>
<li>System hardening and patching practices</li>
<li>Cybersecurity compliance checks during commissioning</li>
</ul>
</li>
<li>Ability to work from commissioning procedures, system dossiers, and test documentation</li>
</ul>
<h5>Supervisory & Professional Skills</h5>
<ul>
<li>Strong site coordination and supervision capability</li>
<li>Good interface management with automation, instrumentation, IT/OT, and operations teams</li>
<li>Safety driven mindset with PTW and SIMOPS experience</li>
<li>Clear communication in English</li>
<li>Comfortable working in high pressure, multicultural site environments</li>
</ul>
<h4>Ideal Background</h4>
<ul>
<li>EPC contractor commissioning background</li>
<li>LNG or gas processing facility experience</li>
<li>OT cybersecurity involvement during commissioning and startup phases</li>
<li>Middle East project experience</li>
</ul></p><p></p>
<p><h4>Service delivery coordinator</h4>
<p>Do you enjoy being part of a successful team?<br>
Join our pressure pumping team now!<br>
Partner with the best.</p>
<p>As a service delivery coordinator, you will be responsible for:</p>
<ul>
<li>Ensuring all activities are carried out according to our core values, non-negotiables, and our cultural pillars.</li>
<li>Ensuring the assigned contracts/quotes are fully understood and capitalized upon.</li>
<li>Coordinating and monitoring all job activities as outlined in job cycle management across organizational boundaries.</li>
<li>Reviewing the job planning, equipment preparation, and people readiness.</li>
<li>Working with I&S project managers and/or other PL’s SDC on cross-PL critical tasks within a job.</li>
<li>Prompting escalation of issues that can impact service delivery.</li>
<li>Ensuring invoice is in line with contract/quote, with no revenue leakage and timely collection of cash.</li>
<li>Coordinating with field crews to manage any requirements/mobilizations during the job at the customer well site/location.</li>
<li>Developing team in line with competency and training programs for their respective positions as well as future career plans.</li>
<li>Assisting other service delivery coordinators with peer reviews.</li>
<li>Ensuring compliance with company policies, procedures, laws, regulations, and ISO and API requirements.</li>
</ul>
<h4>Fuel your passion</h4>
<p>To be successful in this role you will:</p>
<ul>
<li>Have a bachelor's degree in engineering or a relevant, related subject.</li>
<li>Have more than 10 years of experience in oil field services.</li>
<li>Have previous technical experience in coil tubing field.</li>
<li>Demonstrate prior business ownership (HSE, financial, service delivery).</li>
<li>Demonstrate experience of leadership, mentoring, and developing teams in a global matrix environment.</li>
<li>Be a motivated self-starter, proactively taking the initiative to lead and solve problems.</li>
<li>Demonstrate good communication, interpersonal, and leadership skills with the ability to influence others and lead teams.</li>
<li>Have experience in the Middle East.</li>
</ul>
<h4>Work in a way that works for you</h4>
<p>We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:</p>
<ul>
<li>Working flexible hours – flexing the times when you work in the day to help you fit everything in and work when you are the most productive.</li>
</ul>
<h4>Working with us</h4>
<p>Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.</p>
<h4>Working for you</h4>
<p>Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:</p>
<ul>
<li>Contemporary work-life balance policies and wellbeing activities.</li>
<li>Comprehensive private medical care options.</li>
<li>Safety net of life insurance and programs.</li>
<li>Tailored financial programs.</li>
<li>Additional elected or voluntary benefits.</li>
</ul>
<p>The Baker Hughes internal title for this role is: Services Advisor - Service Delivery Coordination.</p>
<h4>About us</h4>
<p>We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner, and more efficient for</p><p></p>
<p><h4>Service delivery coordinator</h4>
<p>Do you enjoy being part of a successful team?<br>
Join our pressure pumping team now!<br>
Partner with the best.</p>
<p>As a service delivery coordinator, you will be responsible for:</p>
<ul>
<li>Ensuring all activities are carried out according to our core values, non-negotiables, and our cultural pillars.</li>
<li>Ensuring the assigned contracts/quotes are fully understood and capitalized upon.</li>
<li>Coordinating and monitoring all job activities as outlined in job cycle management across organizational boundaries.</li>
<li>Reviewing the job planning, equipment preparation, and people readiness.</li>
<li>Working with I&S project managers and/or other PL’s SDC on cross-PL critical tasks within a job.</li>
<li>Prompting escalation of issues that can impact service delivery.</li>
<li>Ensuring invoice is in line with contract/quote, with no revenue leakage and timely collection of cash.</li>
<li>Coordinating with field crews to manage any requirements/mobilizations during the job at the customer well site/location.</li>
<li>Developing team in line with competency and training programs for their respective positions as well as future career plans.</li>
<li>Assisting other service delivery coordinators with peer reviews.</li>
<li>Ensuring compliance with company policies, procedures, laws, regulations, and ISO and API requirements.</li>
</ul>
<h4>Fuel your passion</h4>
<p>To be successful in this role you will:</p>
<ul>
<li>Have a bachelor's degree in engineering or a relevant, related subject.</li>
<li>Have more than 10 years of experience in oil field services.</li>
<li>Have previous technical experience in coil tubing field.</li>
<li>Demonstrate prior business ownership (HSE, financial, service delivery).</li>
<li>Demonstrate experience of leadership, mentoring, and developing teams in a global matrix environment.</li>
<li>Be a motivated self-starter, proactively taking the initiative to lead and solve problems.</li>
<li>Demonstrate good communication, interpersonal, and leadership skills with the ability to influence others and lead teams.</li>
<li>Have experience in the Middle East.</li>
</ul>
<h4>Work in a way that works for you</h4>
<p>We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:</p>
<ul>
<li>Working flexible hours – flexing the times when you work in the day to help you fit everything in and work when you are the most productive.</li>
</ul>
<h4>Working with us</h4>
<p>Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.</p>
<h4>Working for you</h4>
<p>Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:</p>
<ul>
<li>Contemporary work-life balance policies and wellbeing activities.</li>
<li>Comprehensive private medical care options.</li>
<li>Safety net of life insurance and programs.</li>
<li>Tailored financial programs.</li>
<li>Additional elected or voluntary benefits.</li>
</ul>
<p>The Baker Hughes internal title for this role is: Services Advisor - Service Delivery Coordination.</p>
<h4>About us</h4>
<p>We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner, and more efficient for</p><p></p>
<p><h4>About the role</h4>
<p>We’re hiring a customer service representative (CSR) to handle high-volume customer support across phone, email, and chat.<br>
You’ll be the frontline voice of the company, responsible for:</p>
<ul>
<li>Resolving customer issues quickly</li>
<li>Delivering a positive support experience</li>
<li>Maintaining strong communication under pressure</li>
</ul>
<p>If you’re someone who is empathetic, organized, and thrives in fast-paced environments, this role is for you.</p>
<h4>What you’ll own</h4>
<p><strong>Customer interaction & issue resolution</strong></p>
<ul>
<li>Handle 50–100 daily support tickets using platforms like:</li>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Salesforce Service Cloud</li>
</ul>
<li>Respond via:</li>
<ul>
<li>Phone</li>
<li>Email</li>
<li>Live chat</li>
<li>Social channels</li>
</ul>
<li>Aim for first-contact resolution (FCR)</li>
<li>Escalate complex issues to Tier 2 or technical teams</li>
</ul>
<p><strong>Ticket & SLA management</strong></p>
<ul>
<li>Prioritize tickets based on urgency and SLA requirements</li>
<li>Track and manage open cases to ensure timely resolution</li>
<li>Document all interactions clearly in the system</li>
<li>Maintain organized and complete ticket records</li>
</ul>
<p><strong>Knowledge base & efficiency</strong></p>
<ul>
<li>Update internal knowledge bases and FAQs</li>
<li>Create and improve:</li>
<ul>
<li>Response templates</li>
<li>Macros</li>
</ul>
<li>Help reduce repetitive tickets through better documentation</li>
</ul>
<p><strong>Customer experience & feedback</strong></p>
<ul>
<li>Communicate with empathy and professionalism</li>
<li>Capture customer feedback (CSAT, NPS)</li>
<li>Identify recurring issues and flag trends</li>
<li>Escalate negative experiences for quick resolution</li>
</ul>
<p><strong>Collaboration</strong></p>
<ul>
<li>Work closely with:</li>
<ul>
<li>Product</li>
<li>Engineering</li>
<li>Operations teams</li>
</ul>
<li>Provide insights to improve customer experience and product quality</li>
</ul>
<p><strong>Compliance & quality</strong></p>
<ul>
<li>Ensure compliance with:</li>
<ul>
<li>GDPR</li>
<li>HIPAA (if applicable)</li>
</ul>
<li>Maintain confidentiality when handling customer data</li>
<li>Follow quality standards for all interactions</li>
</ul>
<h4>What success looks like</h4>
<ul>
<li>High first-contact resolution rates</li>
<li>Fast response and resolution within SLA</li>
<li>Strong customer satisfaction (CSAT ? 90%)</li>
<li>Clean, organized ticket management</li>
<li>Positive feedback from customers and leadership</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>Patient, empathetic, and customer-focused</li>
<li>Strong communicator (written and verbal)</li>
<li>Comfortable handling high ticket volumes</li>
<li>Organized and detail-oriented</li>
<li>Resilient under pressure</li>
<li>Adaptable across different industries and customer types</li>
</ul>
<h4>Requirements (must-have)</h4>
<p><strong>Experience</strong></p>
<ul>
<li>1–2+ years in:</li>
<ul>
<li>Customer service</li>
<li>Call center</li>
<li>Support roles</li>
</ul>
<li>Experience using at least one platform:</li>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Salesforce Service Cloud</li>
</ul>
</ul>
<p><strong>Skills</strong></p>
<ul>
<li>Strong typing and multitasking ability</li>
<li>Excellent written and verbal English</li>
<li>Proficiency with:</li>
<ul>
<li>Microsoft Office</li>
<li>Google Workspace</li>
</ul>
<li>Ability to manage multiple tickets and priorities simultaneously</li>
</ul>
<p><strong>Nice to have</strong></p>
<ul>
<li>Multilingual support experience</li>
<li>Industry exposure:</li>
<ul>
<li>SaaS</li>
<li>E-commerce</li>
<li>Healthcare</li>
<li>Finance</li>
</ul>
<li>Experience in KPI-driven environments</li>
<li>Familiarity with:</li>
<ul>
<li>Chatbots</li>
<li>AI-powered support tools</li>
</ul>
</ul>
<h4>Tools you’ll use</h4>
<ul>
<li>Zendesk / Freshdesk / Salesforce Service Cloud</li>
<li>Email & chat systems</li>
<li>Knowledge base tools</li>
<li>Internal collaboration platforms</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review and prioritize incoming tickets</li>
<li>Respond to customer inquiries across channels</li>
<li>Resolve issues or escalate when needed</li>
<li>Update knowledge base with new solutions</li>
<li>Collaborate with internal teams on complex cases</li>
<li>Track feedback and improve support quality</li>
<li>Clear or update ticket queue before end of day</li>
</ul>
<p>In short:<br>
You ensure every customer interaction ends with clarity, professionalism, and resolution.</p>
<h4>Key metrics (KPIs)</h4>
<ul>
<li>First contact resolution (FCR)</li>
<li>Average handle time (AHT)</li>
<li>CSAT / NPS scores (target ? 90%)</li>
<li>SLA adherence</li>
<li>Ticket backlog management</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with recruiter</li>
<li>Practical task (handle sample tickets)</li>
<li>Client interview</li>
<li>Offer & background verification</li>
</ul>
<h4>Apply now</h4>
<p>If you’re a customer-first professional who can handle volume without compromising quality, we’d love to hear from you.<br>
Apply now and become the voice that delivers exceptional customer experiences every day.</p></p><p></p>
<p><h4>About the role</h4>
<p>We’re hiring a customer service representative (CSR) to handle high-volume customer support across phone, email, and chat.<br>
You’ll be the frontline voice of the company, responsible for:</p>
<ul>
<li>Resolving customer issues quickly</li>
<li>Delivering a positive support experience</li>
<li>Maintaining strong communication under pressure</li>
</ul>
<p>If you’re someone who is empathetic, organized, and thrives in fast-paced environments, this role is for you.</p>
<h4>What you’ll own</h4>
<p><strong>Customer interaction & issue resolution</strong></p>
<ul>
<li>Handle 50–100 daily support tickets using platforms like:</li>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Salesforce Service Cloud</li>
</ul>
<li>Respond via:</li>
<ul>
<li>Phone</li>
<li>Email</li>
<li>Live chat</li>
<li>Social channels</li>
</ul>
<li>Aim for first-contact resolution (FCR)</li>
<li>Escalate complex issues to Tier 2 or technical teams</li>
</ul>
<p><strong>Ticket & SLA management</strong></p>
<ul>
<li>Prioritize tickets based on urgency and SLA requirements</li>
<li>Track and manage open cases to ensure timely resolution</li>
<li>Document all interactions clearly in the system</li>
<li>Maintain organized and complete ticket records</li>
</ul>
<p><strong>Knowledge base & efficiency</strong></p>
<ul>
<li>Update internal knowledge bases and FAQs</li>
<li>Create and improve:</li>
<ul>
<li>Response templates</li>
<li>Macros</li>
</ul>
<li>Help reduce repetitive tickets through better documentation</li>
</ul>
<p><strong>Customer experience & feedback</strong></p>
<ul>
<li>Communicate with empathy and professionalism</li>
<li>Capture customer feedback (CSAT, NPS)</li>
<li>Identify recurring issues and flag trends</li>
<li>Escalate negative experiences for quick resolution</li>
</ul>
<p><strong>Collaboration</strong></p>
<ul>
<li>Work closely with:</li>
<ul>
<li>Product</li>
<li>Engineering</li>
<li>Operations teams</li>
</ul>
<li>Provide insights to improve customer experience and product quality</li>
</ul>
<p><strong>Compliance & quality</strong></p>
<ul>
<li>Ensure compliance with:</li>
<ul>
<li>GDPR</li>
<li>HIPAA (if applicable)</li>
</ul>
<li>Maintain confidentiality when handling customer data</li>
<li>Follow quality standards for all interactions</li>
</ul>
<h4>What success looks like</h4>
<ul>
<li>High first-contact resolution rates</li>
<li>Fast response and resolution within SLA</li>
<li>Strong customer satisfaction (CSAT ? 90%)</li>
<li>Clean, organized ticket management</li>
<li>Positive feedback from customers and leadership</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>Patient, empathetic, and customer-focused</li>
<li>Strong communicator (written and verbal)</li>
<li>Comfortable handling high ticket volumes</li>
<li>Organized and detail-oriented</li>
<li>Resilient under pressure</li>
<li>Adaptable across different industries and customer types</li>
</ul>
<h4>Requirements (must-have)</h4>
<p><strong>Experience</strong></p>
<ul>
<li>1–2+ years in:</li>
<ul>
<li>Customer service</li>
<li>Call center</li>
<li>Support roles</li>
</ul>
<li>Experience using at least one platform:</li>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Salesforce Service Cloud</li>
</ul>
</ul>
<p><strong>Skills</strong></p>
<ul>
<li>Strong typing and multitasking ability</li>
<li>Excellent written and verbal English</li>
<li>Proficiency with:</li>
<ul>
<li>Microsoft Office</li>
<li>Google Workspace</li>
</ul>
<li>Ability to manage multiple tickets and priorities simultaneously</li>
</ul>
<p><strong>Nice to have</strong></p>
<ul>
<li>Multilingual support experience</li>
<li>Industry exposure:</li>
<ul>
<li>SaaS</li>
<li>E-commerce</li>
<li>Healthcare</li>
<li>Finance</li>
</ul>
<li>Experience in KPI-driven environments</li>
<li>Familiarity with:</li>
<ul>
<li>Chatbots</li>
<li>AI-powered support tools</li>
</ul>
</ul>
<h4>Tools you’ll use</h4>
<ul>
<li>Zendesk / Freshdesk / Salesforce Service Cloud</li>
<li>Email & chat systems</li>
<li>Knowledge base tools</li>
<li>Internal collaboration platforms</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review and prioritize incoming tickets</li>
<li>Respond to customer inquiries across channels</li>
<li>Resolve issues or escalate when needed</li>
<li>Update knowledge base with new solutions</li>
<li>Collaborate with internal teams on complex cases</li>
<li>Track feedback and improve support quality</li>
<li>Clear or update ticket queue before end of day</li>
</ul>
<p>In short:<br>
You ensure every customer interaction ends with clarity, professionalism, and resolution.</p>
<h4>Key metrics (KPIs)</h4>
<ul>
<li>First contact resolution (FCR)</li>
<li>Average handle time (AHT)</li>
<li>CSAT / NPS scores (target ? 90%)</li>
<li>SLA adherence</li>
<li>Ticket backlog management</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with recruiter</li>
<li>Practical task (handle sample tickets)</li>
<li>Client interview</li>
<li>Offer & background verification</li>
</ul>
<h4>Apply now</h4>
<p>If you’re a customer-first professional who can handle volume without compromising quality, we’d love to hear from you.<br>
Apply now and become the voice that delivers exceptional customer experiences every day.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To execute the procurement process for the assigned materials/services in respective corporate departments to ensure that procurement requirements are met in line with ACWA Power Corporate Procurement Procedure, whilst ensuring internal customer requirements are met in the most timely and cost-efficient manner.</p><p>Collate the required information from the corporate departments and finalize the specifications and requirements for the preparation of RFQ s to be provided to the potential list of suppliers.</p><p>Coordinate the procurement cycle for assigned materials and services under the supervision of the procurement supervisor to ensure the procurement needs are met in a timely and cost-optimized manner.</p><p>Administer terms of purchase in conjunction with relevant stakeholders and legal to ensure all the procured materials and/or services are delivered as per the purchase order (PO) to take any corrective measures in case of noted deviations and ensure that ACWA Power s interests are always protected.</p><p>Provide input based on the analysis of quotations, comparison statements (with emphasis on price, quality, delivery period, terms of payment, etc.), market knowledge and previous contractor evaluations to the Procurement Supervisor for discussion in the tender committee around suitable suppliers.</p><p>Conduct negotiations of quotations with the vendors to ensure that ACWA Power gets the best value for the money they are paying to the vendors.</p><p>Coordinate internal tender committee meetings for assigned purchase orders to enable the approval or modifications of requests for the preparation of purchase orders.</p><p>Enter the information into the system for the generation of a purchase order, and obtain proper approvals, so that the PO can be generated in a timely manner.</p><p>Ensure timely order acceptance from the vendors.</p><p>Implement and coordinate relevant invoice processing activities in liaison with finance, to ensure vendors receive their payments as per the contract terms.</p><p>Analyze vendor performance based on the inputs of internal customers and achievement of the contract obligations to identify the most suitable vendors for any potential work involvement with the Group in the future.</p><p>Provide the support for periodic vendor performance evaluation.</p><p>Support the process of identifying new suppliers to expand the company s preferred supplier database by conducting market research and updating supplier background and credentials, to ensure the Group s supplier database is timely and comprehensively updated with background information.</p><p>Keep abreast of market information about suppliers, dealers, Original Equipment Manufacturers (OEM s) etc. to develop a good network of suppliers that can be contacted for critical requirements.</p><p>Adhere to all relevant organizational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner fully aligning to the local country procurement regulations</p><p>Adhere to all relevant health, safety, security and environmental procedures, instructions and controls and implement the same to vendors/contractors through PO terms so that the safety of employees and environmental compliance can be guaranteed.</p><p>Perform any other duties which the organization may require to be carried out.</p><p>Needs to work closely with Supply Chain teams at the country as well as Corporate level, Plant Operations and Maintenance Teams, IT Team, IMS team, Internal Auditors, Finance Team etc.</p><p>Needs to build a rapport with suppliers, insurance companies, logistics firms, etc.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A Bachelor s degree holder in Business Administration, Engineering, Materials Management, Logistics and distribution or equivalent.</p><p>3-5 years experience in the same field on local as well as international procurement.</p><p>Ability to look at improvements as well as</p><p>Understanding of the SAP system</p><p>Knowledge of law/regulations and contracts including terms and conditions.</p><p>Ability to understand the material or service with a sourcing perspective.</p><p>Planning and organizing Skills</p><p>Ability to develop relationships with new vendors</p><p>Attention to detail</p><p>Process orientation</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job title Lead Data Management Grade 7 Stream Operated Assets Function Subsurface & Operation 60&48- Subsurface Data Management Location Oman - Muscat Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to Manager Data Management Direct reports n/a Job purpose Provide strong technical support on Data Management at Upstream Operated Assets - Planning & Performance, under Manager Data Management scope s, acting expert owner of Data Management standards, by:(1) Interface and lead the interactions with specialized vendors to receive, QC, store and publish the relevant Well, Log and Reservoir data, (2) Interface with Government to maintain the relevant databases; in order to support Planning & Performance team to attain business goals, (3) Develop AI and machine learning tools to optimize cost and production and other critical streams, (4) Use data science to analyze the data and work closely with the subsurface and engineering technical teams on this analysis The position will act in accordance with the Group s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives. Main tasks and responsibilities Execute end-to-end process for the maintenance of all existing Subsurface Databases Execute end-to-end process for well and reservoir data in share drives Work with Vendors to receive, QC, store and publish the relevant Well, Log and Reservoir data Ensure and participate in the development and implementation of the upstream technical data operating model/data frameworks (i.e. governance, quality, etc.)/guidelines, roadmaps / data standards / best practices while maintaining the highest standards of data quality, accessibility, extraction and connectivity to the upstream Petro technical applications. Define and govern the data stewardship for the company upstream technical data to ensure compliance with data governance, enhance data quality and ensure clear accountability for stewardship of the company data assets. Participate in the development of the upstream technical data strategy, governance initiatives/activities (policies, procedures, structures, roles and responsibilities) to serve the upstream data users across OQEP and to maximize the upstream technical data full potential. Promote across the organization awareness of general data management principles through knowledge sharing channels like awareness sessions, training, etc. Develop and execute data science projects using machine learning and other data science analysis techniques Work with vendors on new technologies related to data analysis and AI Key interactions Internal: Upstream External: Specialized Contractors, Technical committees, Ministries Notable Working Conditions. Office environment, Moderate to intensive computer screen use.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in computer science/information technology/ or engineering preferably in subsurface discipline, postgraduate degree is preferable.</li><li>Excellent knowledge of written, read, and spoken English (required)</li><li>Arabic - Native (desirable)</li><li>8+ years of experience in information technology and relevant business disciplines</li><li>Experience in Document management applications like Documentum D2</li><li>Experience in WebGIS application</li><li>Experience in handling large data sets</li><li>Experience in handling live data sources</li><li>Experience in handling different data types</li><li>Experience with machine learning, neural networks and AI</li><li>Detail-oriented.</li><li>Interpersonal skills.</li><li>Reliable.</li><li>Problem-solving skills.</li><li>Organizational skills.</li><li>Strong written and verbal communication skills</li><li>Presentation skills.</li><li>Encourage engagement.</li><li>Be organized.</li><li>Interest in helping businesses and organizations succeed through innovation and fresh thinking.</li><li>Ability to easily digest and simplify complex concepts into easy-to-understand summaries.</li><li>A flexible attitude to work assignments.</li><li>Computer Literacy including MS Office</li><li>Experience in Python and/or other coding languages</li><li>Experience in managing large datasets</li><li>SAP experience is a Plus</li><li>APEX/SQL experience is a Plus</li><li>C++ and Java experience is a major plus</li><li>Experience Mobile APP development is major plus</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><span>PIPECARE is seeking <strong>Data Analyst</strong> to join our team in Oman, specializing in the oil and gas industry.<br>PIPECARE provide complete Solutions to all aspects of all aspects of In Line- Solutions in the oil and gas industry and ensure pipeline integrity by providing highly accurate information for Maintenance and Repair Programs.<br> <br> <b>Position Summary</b> <br>General role for the Data Analyst includes identification obstructions in the pipeline. It shall be noted that PIPECARE has Subsidiaries around the world and although Data Analyst reports to Data Analyst Team Leader of that Subsidiary and to the corporate Data Analyst Manager, the responsibility of the Data Analyst is to ensure that all tasks and projects related to local subsidiary are executed according to the plan, corporate standards and policy approved by the Corporate Office.<br> <br> <b>Key Responsibilities & Authorities</b> </span> <ul> <li> <ul> <li> <span>Checking and approving the tool performance during the PTT.</span> </li> <li> <span>Checking the data quality of ILI runs.</span> </li> <li> <span>Caliper Data Analysis.</span> </li> <li> <span>MFL Data Analysis.</span> </li> <li> <span>TFI Data Analysis.</span> </li> <li> <span>Checking and implementing dig verification tasks at sites and preparing relevant reports.</span> </li> <li> <span>Reviewing the software inter phase.</span> </li> <li> <span>Reviewing software user manuals.</span> </li> <li> <span>Preparing/Reviewing DAD quality documentation.</span> </li> <li> <span>To ensure accurate tool sensitivity values are provided to TM in Tool Checklist.</span> </li> <li> <span>To prepare a specific Run assessment report.</span> </li> <li> <span>To identify obstructions in the pipeline; to produce technically valid Preliminary / Final report (if applicable).</span> </li> <li> <span>To produce technically valid Preliminary / Final report.</span> </li> <li> <span>To inform HO-DAD about the results and/or to implement the results into the reports.</span> </li> <li> <span>To ensure that the coordinates are synchronized with the data.</span> </li> <li> <span>To alert the R&D regarding the software problems.</span> </li> <li> <span>To update the documentation.</span> </li> <li> <span>To produce updated standard quality procedures.</span> </li> <li> <span>To alert the DA Team Leader / DA Manager regarding the software problems.</span> </li> <li> <span>Execute all other tasks as requested by DA Team Leader or DA Manager and/or Executive Team within the assigned job role.</span> </li> </ul> </li> </ul> <br> <span> <b>Skills/Experience required.</b> </span> <ul> <li> <ul> <li> <span>Bachelor s degree in engineering/technology, OR related degree (preferred but not limited to GIS Field, petrochemical background, pipeline integrity).</span> </li> <li> <span>Prior certification as ILI ASNT-PQ L2, or L3 Data Analyst in one or more of the following in-line inspection technologies: UTWM, UTCD, EMAT; or the ability to become certified</span> </li> <li> <span>Experience in contacts with clients (report presentations, software trainings etc.)</span> </li> <li> <span>Ability to learn proprietary software platforms; proficiency in Microsoft based applications is a must</span> </li> <li> <span>Database development and implementation experience</span> </li> <li> <span>Process analysis, requirement / functional specification development experience</span> </li> <li> <span>Quality assurance of databases, reporting experience</span> </li> <li> <span>Experience of working on large, complex and multiple databases</span> </li> <li> <span>Proficient in using analytical tools and instruments for instance Excel, Microsoft Access, Minitab and SPSS</span> </li> <li> <span>High ability to work with numbers</span> </li> <li> <span>Strong written and verbal communication skills</span> </li> <li> <span>Analytical mind which is able to process information logically</span> </li> <li> <span>Professional level of English language.</span> </li> </ul> </li> </ul> <p> <strong> <span>Physical and Mental Requirements:</span> </strong> </p>
<ul>
<li>Lifting and Carrying: Ability to lift and carry up to 50 pounds.</li>
<li>Mobility: Must be able to walk and climb to perform duties, including maneuvering within a refinery or plant environment and accessing elevated platforms via ladders and stairwells.</li>
<li>Communication: Sufficient clarity of speech and hearing, or other communication capabilities, to communicate effectively.</li>
<li>Focus and Multitasking: Ability to maintain focus and multitask effectively.</li>
<li>Safety Equipment: Must be able to wear safety equipment as required by the safety department for personal protection, if/where needed in manufacturing environments. </li>
<li>Personal Mobility and Reflexes: Sufficient personal mobility and physical reflexes, with or without reasonable accommodations, to perform office duties and travel to off-site locations when necessary.</li>
</ul>
<p><br></p></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Vice President – Investment Banking (Energy, Infrastructure & Utilities)<br>
Location: Muscat, OmanSector Coverage: Power, Renewables, Utilities, Infrastructure, Upstream Oil & Gas, Midstream, Downstream & Energy TransitionExperience Required: 6+ years of relevant investment banking or M&A advisory experience<br>
OverviewWe are seeking an experienced Vice President to join a leading Investment Banking platform in Oman, focusing on the Energy, Infrastructure and Utilities sectors. The successful candidate will play a key role in originating, executing and managing complex advisory transactions across the GCC and international markets, with a particular focus on energy-related opportunities.This is an opportunity for an ambitious investment banker with a strong M&A advisory background to work closely with senior leadership, government-related entities, corporates, financial sponsors and strategic investors across some of the most significant energy and infrastructure transactions in the region.<br>
Key ResponsibilitiesTransaction ExecutionLead the execution of M&A, strategic advisory, capital raising and restructuring transactions across the energy and infrastructure sectors.Manage financial analysis, valuation workstreams, financial modelling and transaction marketing materials.Coordinate due diligence processes and manage interactions with clients, legal counsel, accounting firms and other advisors.Oversee transaction timetables and ensure timely delivery of key workstreams.Review and guide the work of Associates and Analysts to maintain high-quality deliverables.<br>
Client Coverage & OriginationSupport senior bankers in developing and maintaining relationships with key clients across the energy value chains.Identify and evaluate new business opportunities within power generation, renewable energy, utilities, infrastructure and oil & gas.Prepare client pitches, market updates, strategic reviews and sector-specific presentations.Monitor regional and international market developments, regulatory changes and sector trends to identify transaction opportunities. Contribute to business development initiatives and support the growth of the firm's franchise across Oman and broader international markets.<br>
Sector Focus Coverage will include.Conventional and renewable power generationSolar, wind, hydrogen and energy transition projects.Water and utility infrastructure.Transportation and social infrastructure assets.Upstream exploration and production.Midstream transportation, storage and logistics.Refining, petrochemicals and downstream industrial assets.Energy services and infrastructure platforms.<br>
Candidate RequirementsExperience Minimum 6 years of experience within a leading investment bank, corporate finance advisory firm or M&A advisory platforms.Demonstrated transaction experience across M&A, strategic advisory and capital raising assignments.Prior experience covering energy, power, infrastructure or industrial sectors is highly preferred.Track record of managing multiple transactions simultaneously from origination through execution.<br>
Technical SkillsAdvanced financial modelling and valuation capabilities.Strong understanding of M&A processes, transaction structuring and execution..Experience preparing investment committee materials, information memoranda and management presentations.Strong analytical, commercial and strategic thinking s<br>
Preferred BackgroundVice President or Senior Associate ready for promotion.Experience gained at a leading investment bank, advisory boutique, Big Four corporate finance practice or infrastructure-focused advisory platform.Exposure to energy and infrastructure transactions across the GCC, Europe, Asia or other international markets is advantageous.Bachelor's degree in Finance, Economics, Engineering, Accounting or a related discipline. MBA, CFA, ACA or equivalent qualifications are considered beneficial.<br>
What the Role offers:Opportunity to work on a truly regional and international mandate, advising clients and investors across the GCC, broader MENA region and selected global markets.Exposure to landmark M&A, strategic advisory and capital raising transactions across the energy, utilities and infrastructure sectors.Direct interaction with senior corporate executives, sovereign entities, government-related organisations, infrastructure investors and financial sponsors.Significant responsibility across both transaction execution and business development fromday one. A clear platform to develop sector expertise and build long-term client relationships within one of the most active investment themes globally.Opportunity to contribute to the continued growth and expansion of a leading regional investment banking franchise.</p><br><br> </div>
<p><h4>Pressure pumping sales manager - Oman</h4>
<p>Do you enjoy building relationships and managing multiple service offerings for your clients?<br>
Would you like the opportunity to work in a dynamic role responsible for sales growth?<br>
Join our collaborative sales team.</p>
<p>We are the leader in well construction and production enhancement. Our innovative physical and digital solutions improve efficiency, ROI, and maximize reservoir value.</p>
<h4>Partner with the best</h4>
<p>As a pressure pumping sales manager, you'll be involved in planning and executing the overall sales strategy for Oman. In a high-impact, exciting environment, you'll work with multiple product lines within the segment. As a trusted leader, you’ll deliver successful outcomes for customers through innovation, strategic solutions, relationships, and sound business acumen.</p>
<h4>As a pressure pumping sales manager, you will be responsible for:</h4>
<ul>
<li>Within a geographic area responsible for selling product(s), services, parts, solutions, or projects.</li>
<li>Handling products and systems requiring thorough technical knowledge and knowledge of the environment where the products and systems will be used. Sales processes require technical analysis and adaptation to client conditions.</li>
<li>Managing complex sales processes requiring involvement of many stakeholders both at the client side and internally. Technical, economical, logistical, and financial aspects are involved in creating a proposal.</li>
<li>Handling important clients for a product line.</li>
<li>Cooperating with technical colleagues to answer customer requests and discuss local conditions.</li>
<li>Department is involved in large NOC and IOC sales and long term contracts.</li>
<li>Handling country or large territory.</li>
<li>Representing Baker Hughes and ensuring the highest level of account management for major accounts within your area, across several service lines.</li>
</ul>
<h4>Fuel your passion</h4>
<p>To be successful in this role you will excel in the following areas:</p>
<ul>
<li>Have a bachelor's degree in engineering.</li>
<li>Minimum of 10 years experience in oilfield services, specializing in pressure pumping service lines such as cementing, coiled tubing, production enhancement, and downhole tools.</li>
<li>Have a minimum of 5 years of experience in sales as a sales leader and primary customer contact for major NOC or IOC accounts, with demonstrated ability to manage long term contracts, technology introductions, unplanned sales, and overall management of project team execution for a major account.</li>
<li>Operational, technical, sales expertise in coiled tubing interventions, production enhancement, and cementing technologies, with demonstrated ability to improve offerings, deploy leading technology, and create commercial pathways to execute contractually.</li>
<li>Experience in delivering multi-year (100M USD+) tenders, and working closely with operations and project management teams to optimize delivery to the client.</li>
</ul>
<h4>Work in a way that works for you</h4>
<p>We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:<br>
Talk to us about your desired flexible working options when you apply.</p>
<h4>Working with us</h4>
<p>Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.</p>
<h4>Working for you</h4>
<p>Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:</p>
<ul>
<li>Contemporary work-life balance policies and wellbeing activities.</li>
<li>Comprehensive private medical care options.</li>
<li>Safety net of life insurance and programs.</li>
<li>Tailored financial programs.</li>
<li>Additional elected or voluntary benefits.</li>
</ul>
<p>The Baker Hughes internal title for this role is: Sales Advisor - Sales.</p>
<h4>About us</h4>
<p>We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner, and more efficient for</p><p></p>
<p><h4>Pressure pumping sales manager - Oman</h4>
<p>Do you enjoy building relationships and managing multiple service offerings for your clients?<br>
Would you like the opportunity to work in a dynamic role responsible for sales growth?<br>
Join our collaborative sales team.</p>
<p>We are the leader in well construction and production enhancement. Our innovative physical and digital solutions improve efficiency, ROI, and maximize reservoir value.</p>
<h4>Partner with the best</h4>
<p>As a pressure pumping sales manager, you'll be involved in planning and executing the overall sales strategy for Oman. In a high-impact, exciting environment, you'll work with multiple product lines within the segment. As a trusted leader, you’ll deliver successful outcomes for customers through innovation, strategic solutions, relationships, and sound business acumen.</p>
<h4>As a pressure pumping sales manager, you will be responsible for:</h4>
<ul>
<li>Within a geographic area responsible for selling product(s), services, parts, solutions, or projects.</li>
<li>Handling products and systems requiring thorough technical knowledge and knowledge of the environment where the products and systems will be used. Sales processes require technical analysis and adaptation to client conditions.</li>
<li>Managing complex sales processes requiring involvement of many stakeholders both at the client side and internally. Technical, economical, logistical, and financial aspects are involved in creating a proposal.</li>
<li>Handling important clients for a product line.</li>
<li>Cooperating with technical colleagues to answer customer requests and discuss local conditions.</li>
<li>Department is involved in large NOC and IOC sales and long term contracts.</li>
<li>Handling country or large territory.</li>
<li>Representing Baker Hughes and ensuring the highest level of account management for major accounts within your area, across several service lines.</li>
</ul>
<h4>Fuel your passion</h4>
<p>To be successful in this role you will excel in the following areas:</p>
<ul>
<li>Have a bachelor's degree in engineering.</li>
<li>Minimum of 10 years experience in oilfield services, specializing in pressure pumping service lines such as cementing, coiled tubing, production enhancement, and downhole tools.</li>
<li>Have a minimum of 5 years of experience in sales as a sales leader and primary customer contact for major NOC or IOC accounts, with demonstrated ability to manage long term contracts, technology introductions, unplanned sales, and overall management of project team execution for a major account.</li>
<li>Operational, technical, sales expertise in coiled tubing interventions, production enhancement, and cementing technologies, with demonstrated ability to improve offerings, deploy leading technology, and create commercial pathways to execute contractually.</li>
<li>Experience in delivering multi-year (100M USD+) tenders, and working closely with operations and project management teams to optimize delivery to the client.</li>
</ul>
<h4>Work in a way that works for you</h4>
<p>We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:<br>
Talk to us about your desired flexible working options when you apply.</p>
<h4>Working with us</h4>
<p>Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.</p>
<h4>Working for you</h4>
<p>Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:</p>
<ul>
<li>Contemporary work-life balance policies and wellbeing activities.</li>
<li>Comprehensive private medical care options.</li>
<li>Safety net of life insurance and programs.</li>
<li>Tailored financial programs.</li>
<li>Additional elected or voluntary benefits.</li>
</ul>
<p>The Baker Hughes internal title for this role is: Sales Advisor - Sales.</p>
<h4>About us</h4>
<p>We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner, and more efficient for</p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> </p>
<p> </p>
<p> </p>
<div>
<strong>POSITION DESCRIPTION:</strong>
<strong>Position Title:</strong>
Sr. Instrument Technician<br><strong>Reports to:</strong>
Instrument Supervisor<br><strong>Department:</strong>
Maintenance and Operation Department<br><strong>Location:</strong>
Duqm/Ras Markaz<br></div>
<p> <strong> </strong> </p>
<div>
<strong>JOB PURPOSE:</strong>
<p>Take job order for maintenance services and overhauls of all Instrumentation & Control equipment and related systems like Compressors, pumps, generators, tanks system and any rotating or static equipment located in the Terminal. In addition, to ensure maintenance activities are carried out as planned within preset time, high quality and as per HSE standards in order to maintain high reliability & availability of Instrument equipment.</p>
<p>The position will act in accordance with OTTCO s Mission, Vision, Values & Strategies, as well as, policies,</p>
<p>guidelines and international standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p>
</div>
<p> <strong> </strong> </p>
<div>
<strong>REPORTING STRUCTURE:</strong>
<p> <strong>Number of Staff Supervised</strong> </p>
<p> <strong>Direct Reports:</strong> </p>
<p> <strong>0</strong> </p>
<p> <strong>Total:</strong> </p>
<p> <strong>0</strong> </p>
</div>
<p> <strong> </strong> </p>
<div>
<strong>KEY RESPONSIBILITIES:</strong>
<p> </p>
<p> <strong>Responsibilities</strong> </p>
<ul>
<li>Perform all Instrumentation activities role in Tank Terminal Industry & Duqm Petrochemical Terminal.</li>
<li>Prepare and signatory for Permit to Work activities within area of responsibility as licensed and advised by Supervisor and perform operations and maintenance activities in accordance with established company Quality Systems and manufacturers' practices and procedures.</li>
<li>Ensure the availability of instrumentation, analyzers, control systems, and communication systems in the area, including the best work practices in maintenance.</li>
<li>Install, maintain, repair, overhaul, calibrate, and test various industrial instruments such as control valves, transmitters, DCS, Fire and Gas Systems, ESD systems, and pressure controls.</li>
<li>Preform and control all work related to instrument maintenance and calibration and analyze periodic maintenance reports to improve section efficiency.</li>
<li>Maintain all instrumentation drawings in as-built condition and ensure any modifications are reflected accurately.</li>
<li>Update, maintain detailed records of maintenance, calibration, and repair activities. Document any modifications made to systems and update technical manuals and drawings as necessary.</li>
<li>Report any failures of safety-critical elements as per OTTCO standards and oversee the instrumentation side in all assigned locations.</li>
<li>Maintain a high level of safety awareness and standards in all daily duties and tasks and guide the subordinate staff on safe working practices.</li>
<li>Report daily activity status and work progress to the Instrument Supervisor and assist in planning, coordinating, and controlling instrumentation work activities.</li>
<li>Continuously review Instrumentation and Control equipment to identify improvements in operability, reliability, safety, and integrity, and provide written feedback to the Instrument Supervisor.</li>
<li>Maintain close communication with the Instrument Supervisor prior to work execution and support them by providing leadership, mentoring, and training to Instrument Technicians.</li>
<li>Coordinate and supervise the work of Instrument Technicians and any sub-contractors personnel working on the terminal facilities associated with the Instrument & Control facilities.</li>
<li>Promptly respond to callouts for any system or equipment failures, ensuring timely resolution of issues to minimize downtime and maintain operational efficiency.</li>
<li>Implement the Preventive Maintenance (PM) plan, manage work backlogs and maintain the maintenance KPI.</li>
<li>Ensure that instrumentation maintenance history and reports are updated in SAP (CMMS), maintenance digitalization and critical issues and repetitive failures by implementing Root Cause Analysis (RCA) recommendations.</li>
<li>Provide technical support during plant shutdowns</li>
<li>Participate in instrumentation-related projects, including upgrades, retrofits, and new installations.</li>
<li>Train and mentor junior technicians, providing guidance and support to help them develop their skills and knowledge.</li>
<li><br></li>
</ul>
</div>
<p> <strong> </strong> </p>
<p> </p>
<div>
<strong>QUALIFICATIONS, EXPERIENCE, & SKILLS: </strong>
<p> </p>
<ul>
<li>Minimum Qualifications for this position is Diploma in Instrumentation and Control Engineering or equivalent.</li>
<li>Excellent knowledge of written, read, and spoken English (required) | Arabic - Native (desirable)</li>
<li>5+ years of experience in Instrumentation and Control Maintenance activities preferably at Oil and Gas Industry</li>
<li>Background in Instrumentation maintenance best practices.</li>
<li>requirements, Oil/Gas process & systems procedures and practices</li>
<li>A good knowledge of relevant operations, HSE requirements, Oil/Gas process & systems procedures and practices.</li>
<li>Ability to perform as a team player.</li>
<li>Self-motivated and dependable, demonstrating strong initiative.</li>
<li>Ability to perform as a team player.</li>
<li>Ability to deal with change and demonstrate flexibility as required</li>
</ul>
</div>
<p> </p>
<p> <strong> </strong> </p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> </p>
<p> </p>
<div>
<strong>POSITION DESCRIPTION:</strong>
<strong>Position Title:</strong>
Mechanical Supervisor<br><strong>Reports to:</strong>
Mechanical Lead<br><strong>Department:</strong>
Maintenance Department<br><strong>Location:</strong>
All OTTCO Terminals<br></div>
<p> </p>
<div>
<strong>JOB PURPOSE:</strong>
<p>Perform operations and maintenance of all mechanical systems and equipment across OTTCO s terminals, including pumps, compressors, valves, pipelines, tanks, and other static and rotating machinery. Ensure all mechanical maintenance and inspection activities are carried out efficiently, safely, and in accordance with approved company procedures, industry standards, and OEM recommendations to achieve maximum equipment reliability and asset integrity.</p>
<p>The position will operate in alignment with OTTCO s Mission, Vision, Values, and Strategies, ensuring adherence to company policies, HSE regulations, and applicable Omani legal and environmental requirements. The incumbent shall promote operational excellence, continuous improvement, and sustainability through the application of best international practices supported by modern maintenance systems and technologies.</p>
</div>
<p> <strong> </strong> </p>
<div><br>
</div>
<p> <strong> </strong> </p>
<div>
<strong>KEY RESPONSIBILITIES:</strong>
<p> <strong>Operation & Maintenance</strong> </p>
<p> <span> <span> </span> </span>Perform preventive, corrective, and predictive maintenance of mechanical systems including pumps, compressors, tanks, valves, pipelines, and associated static/rotating equipment.</p>
<p> <span> <span> </span> </span>Supervise all mechanical maintenance and repair activities to ensure they are conducted safely and in line with approved procedures, work instructions, and OEM standards.</p>
<p> <span> <span> </span> </span>Lead and support troubleshooting of mechanical faults and equipment breakdowns, ensuring timely restoration and minimal production impact.</p>
<p> <span> <span> </span> </span>Validate and enter all mechanical maintenance activities into the CMMS (SAP/Maximo or equivalent) and ensure proper record keeping.</p>
<p> <span> <span> </span> </span>Conduct periodic inspections of mechanical facilities to identify issues, deterioration, or nonconformities requiring intervention.</p>
<p> <span> <span> </span> </span>Supervise and certify equipment alignment, vibration analysis, balancing, and other critical maintenance activities. Coordinate with Operations for equipment isolation, handover, and recommissioning to ensure safe execution of maintenance work.</p>
<p> <span> <span> </span> </span>Attend Daily operation-maintenance coordination meeting, YTT, and other departmental meetings.</p>
<p> <span> <span> </span> </span>Participate and support in root cause analysis (RCA) for major equipment failures and implement corrective and preventive actions to avoid recurrence.</p>
<p> <span> <span> </span> </span>Participate in shutdown/turnaround planning and execution, ensuring all mechanical activities are completed safely, on time, and within budget.</p>
<p> <span> <span> </span> </span>Closely monitor and verify that all work order closures are completed to a high standard, with clear documentation and all required supporting attachments.</p>
<p> <span> <span> </span> </span>Monitor, maintain, and continuously improve departmental KPIs by tracking performance metrics, analyzing trends, and implementing corrective actions to ensure alignment with operational targets and company objectives.</p>
<p><br></p>
</div>
<p> <strong> </strong> </p>
<p> </p>
<div>
<strong>QUALIFICATIONS, EXPERIENCE, & SKILLS: </strong>
<p> <span> <span> </span> </span>Bachelor s Degree in Mechanical Engineering or equivalent from a recognized university. </p>
<p> <strong>Experience</strong> </p>
<p> <span> <span> </span> </span>Minimum +6 years of experience in mechanical maintenance within tank terminal, oil & gas, refinery, or petrochemical sectors.</p>
<p> <span> <span> </span> </span>Demonstrated expertise in rotating equipment, mechanical seals, alignment, piping systems, and static equipment (tanks, pressure vessels, exchangers).</p>
<p> <span> <span> </span> </span>Proven track record in supervision of EPC and maintenance contractors during shutdowns and major overhauls.</p>
<p> <span> <span> </span> </span>Strong exposure to mechanical integrity programs, inspection schedules, and reliability analysis.</p>
<p> <span> <span> </span> </span>Working knowledge of international standards such as API 610/650/682, ASME, ASTM, and ISO.</p>
<p> <strong>Professional Certifications</strong> </p>
<p> <span> <span> </span> </span>Authorized Mechanical/Rotating Equipment Maintenance Certification (where applicable).</p>
<p> <span> <span> </span> </span>Training in Root Cause Analysis (RCA), Reliability Centered Maintenance (RCM), or Vibration Analysis is preferred.</p>
<p> <span> <span> </span> </span>HSE or PTW certifications such as NEBOSH/IOSH are desirable.</p>
<p> <span> <span> </span> </span>Familiarity with SAP or CMMS systems for maintenance management is advantageous.</p>
<p> <strong>Technical Competencies</strong> </p>
<p> <span> <span> </span> </span>Deep knowledge of pumps, compressors, valves, hydraulic systems, HVAC, and pipeline systems.</p>
<p> <span> <span> </span> </span>Proficient in interpreting P&IDs, isometric drawings, and mechanical schematics.</p>
<p> <span> <span> </span> </span>Skilled in troubleshooting, root cause analysis, and reliability improvement methodologies.</p>
<p> <span> <span> </span> </span>Familiarity with corrosion mechanisms, mechanical integrity inspections, and cathodic protection systems.</p>
<p> <span> <span> </span> </span>Capable of planning, scheduling, and managing shutdown and turnaround activities.</p>
<p> <strong>Behavioral Competencies</strong> </p>
<p> <span> <span> </span> </span>Strong leadership, problem-solving, and decision-making skills.</p>
<p> <span> <span> </span> </span>Excellent coordination and communication across multidisciplinary teams.</p>
<p> <span> <span> </span> </span>Proactive and detail-oriented, with a strong sense of accountability and ownership.</p>
<p> <span> <span> </span> </span>High commitment to HSE culture and continuous improvement.</p>
<p> <span> <span> </span> </span>Ability to work effectively under pressure and manage multiple priorities.</p>
<p> <span> <span> </span> </span>Demonstrates integrity, professionalism, and alignment with OTTCO s corporate values and strategic vision.</p>
</div>
<p> <strong> </strong> </p>
<p> </p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>JOB CONTENT</strong> </p>
<p>To support the design, analysis, optimization, and continuous improvement of end-to-end customer journeys across all customer segments and touchpoints. The role is responsible for identifying customer pain points, mapping customer interactions, improving service experiences, and driving customer-centric process enhancements that contribute to increased customer satisfaction, operational efficiency, and digital adoption</p>
<p> </p>
<p> <strong>2. Duties and Responsibilities</strong> </p>
<p>Strategic:</p>
<ol>
<li>Support the implementation of the Bank s customer journey management framework and customer experience strategy.</li>
<li>Participate in customer journey mapping initiatives across all customer segments, products, and services.</li>
<li>Support the identification of strategic customer pain points and opportunities for journey enhancement.</li>
<li>Contribute to customer-centric transformation initiatives aimed at improving customer satisfaction and operational efficiency.</li>
<li>Benchmark customer journey management practices against industry best practices and leading financial institutions.</li>
</ol>
<p>Operational:</p>
<ol>
<li>Develop and maintain end-to-end customer journey maps covering customer interactions across physical, digital, and assisted channels.</li>
<li>Analyze customer journeys to identify bottlenecks, service gaps, process inefficiencies, and customer effort drivers.</li>
<li>Conduct customer journey workshops with business units and stakeholders to understand customer needs and expectations.</li>
<li>Monitor journey performance metrics including turnaround times, customer effort scores, digital adoption rates, and customer satisfaction indicators.</li>
<li>Work closely with Voice of Customer, Digital Experience, Contact Center, and Customer Complaints teams to identify opportunities for journey improvements.</li>
<li>Support redesign initiatives aimed at simplifying customer processes and improving service delivery.</li>
<li>Track and monitor implementation of customer journey improvement initiatives across business units.</li>
<li>Prepare journey analytics reports, dashboards, presentations, and recommendations for management review.</li>
<li>Support customer experience maturity assessments and journey governance activities.</li>
<li>Collaborate with Digital Transformation and IT teams to ensure customer-centric design principles are embedded in digital solutions and platforms.</li>
<li>Support process improvement initiatives that contribute to reducing turnaround times, improving service quality, and enhancing customer satisfaction.</li>
<li>Maintain customer journey repositories, documentation, standards, and templates.</li>
<li>Perform any other relevant task assigned from time to time by the Head of Customer Experience.</li>
</ol>
<p>People:</p>
<ol>
<li>Promote customer-centric thinking and journey-based decision-making across the organization.</li>
<li>Support customer journey awareness and capability-building initiatives.</li>
<li>Contribute to knowledge sharing and dissemination of customer journey best practices.</li>
</ol>
<p> </p>
<p> <strong>KEY INTERACTIONS</strong> </p>
<p> </p>
<p>1. Internal</p>
<p> </p>
<p> Head of Customer Experience</p>
<p> </p>
<p> Manager Customer Experience Center</p>
<p> </p>
<p> Specialist Voice of Customer</p>
<p> </p>
<p> Specialist Digital Experience</p>
<p> </p>
<p> Contact Center Team</p>
<p> </p>
<p> Customer Complaints Team</p>
<p> </p>
<p> Digital Transformation</p>
<p> </p>
<p> Information Technology</p>
<p> </p>
<p> Operations</p>
<p> </p>
<p> Product Development Teams</p>
<p> </p>
<p> All Business Units and Branches</p>
<p> </p>
<p> Human Capital (for CX initiatives)</p>
<p> </p>
<p> As per operational activities</p>
<p> </p>
<p>2. External</p>
<p> </p>
<p> Customers</p>
<p> </p>
<p> Customer Experience Consultants</p>
<p> </p>
<p> Research and Survey Providers</p>
<p> </p>
<p> Technology Vendors</p>
<p> </p>
<p> Service Design Partners</p>
<p> </p>
<p> As part of operational activities</p>
<p> </p>
<p>3. Level of external interaction</p>
<p> </p>
<p> This position requires a medium level of external interaction</p>
<p> </p>
<p> <strong>MINIMUM EDUCATION, QUALIFICATIONS & SKILLS</strong> </p>
<p> </p>
<p>Education:</p>
<p> </p>
<p>Bachelor's Degree in Business Administration, Customer Experience, Marketing, Industrial Engineering, Service Design, Banking, or related discipline.</p>
<p> </p>
<p>Experience:</p>
<p> </p>
<p>4 6 years of relevant experience in customer experience, customer journey management, process improvement, service design, business analysis, operations excellence, or related fields.</p>
<p> </p>
<p> <strong>Special Skills & Knowledge:</strong> </p>
<p> </p>
<p> Knowledge of Customer Journey Mapping methodologies and tools.</p>
<p> </p>
<p> Understanding of Customer Experience principles and best practices.</p>
<p> </p>
<p> Experience in process mapping, service design, and customer-centric transformation initiatives.</p>
<p> </p>
<p> Strong analytical and problem-solving skills.</p>
<p> </p>
<p> Knowledge of customer research and customer behavior analysis techniques.</p>
<p> </p>
<p> Experience with customer experience metrics including NPS, CSAT, CES, and customer effort measures.</p>
<p> </p>
<p> Strong facilitation, presentation, and stakeholder management skills.</p>
<p> </p>
<p> Proficiency in Microsoft Office applications and reporting tools such as Power BI.</p>
<p> </p>
<p>Business Understanding:</p>
<p> </p>
<p> This position requires a medium level of business understanding</p>
<p> </p>
<p> <strong>ADDITIONAL QUALIFICATION /CERTIFICATION REQUIRED</strong> </p>
<p> </p>
<p>Professional certifications in Customer Experience, Service Design, Business Process Management, Lean Six Sigma, or related disciplines are preferred.</p>
<p> </p>
<p>HEALTH, SAFETY AND ENVIRONMENT</p>
<p> </p>
<p> This position follows all the HSE procedures as set by the company</p>
<p> </p>
<p>KEY COMPETENCIES</p>
<p> Customer Centricity</p>
<p> </p>
<p> Analytical Thinking</p>
<p> </p>
<p> Process Improvement</p>
<p> </p>
<p> Problem Solving</p>
<p> </p>
<p> Stakeholder Management</p>
<p> </p>
<p> Communication Skills</p>
<p> </p>
<p> Innovation</p>
<p> </p>
<p> Collaboration</p>
<p> </p>
<p> Continuous Improvement</p>
<p> </p>
<p> Results Orientation</p>
<p> </p>
<p>WORK ENVIRONMENT</p>
<p> </p>
<p> This position enjoys working in a comfortable airconditioned office</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Wood is recruiting for a Contract Manager to join its Projects team focusing on delivering across FEED and Detail design scopes of work in Muscat, Oman. This is a secondment role to OQ in Oman. Assignment duration is one year. </p>
<p>This is a secondment role to OQ in Oman.</p> <div>
Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com <br></div>
<div>
<br>
</div>
<div>
<b>Diversity Statement </b>
</div>
<div>
We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br></div> <p> <strong>What makes you remarkable? </strong> </p>
<p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world s most critical challenges. </p>
<p> <strong>Experience:</strong> </p>
<p>Minimum 15 years of experience in similar projects <br>
Ability to manage multi-discipline team during FEED and EPC phases <br>
Ensure project deliverables are in accordance with company specs and standards <br>
Strong leadership and technical expertise <br>
Strong understanding multidisciplinary design coordination and interface management <br>
Ensure adherence to project schedule and cost control by coordination with project control team <br>
Flexibility to work in different locations <br>
Direct reporting to the Head of Project Management </p> <p>The Contract Manager will be responsible:</p>
<ul>
<li>Administer project contracts during execution and post-award stages.</li>
<li>Manage contractual correspondence, deliverables, obligations, milestones, variations, claims, change orders, and payment-related contractual matters.</li>
<li>Coordinate with project teams, contractors, Procurement, Legal, Finance, Project Controls, and other stakeholders to ensure contract compliance, proper records, and timely resolution of day-to-day contractual issues.</li>
<li>Lead contract operation and administration for FEED/EPC contractors during post-award execution.</li>
<li>Manage commercial interfaces with contractors, including instructions, clarifications, and performance issues.</li>
<li>Evaluate and support the negotiation of variations, claims, and change orders.</li>
<li>Ensure contractual compliance with FEED/EPC obligations and milestones.</li>
<li>Support cost control and forecasting in coordination with Project Controls.</li>
<li>Maintain contract records, correspondence, and audit trails.</li>
<li>Identify and manage commercial risks and mitigation actions at project level.</li>
<li>Support EPC tender readiness strategy, ensuring alignment with lessons learned from FEED.</li>
<li>Participate in EPC ITT preparation and ensure completeness and integrity.</li>
</ul>
<p> <strong>Designing the future. Transforming the world</strong> </p>
<p>Reflecting the market focus for the office this role requires extensive experience in managing multi-disciplinary teams during the FEED and EPC phases, </p>
<p> <strong>What we can offer</strong> </p>
<ul>
<li> <strong>Meaningful and interesting projects</strong> delivered to leaders of industry across oil and gas and emerging energy sectors </li>
<li> <strong>Commitment to Diversity and Inclusion</strong>; we are an organisation actively committed to diversity and inclusion across our busiess with employee networks committed to giving all employees a voice</li>
<li> <strong>Competitive salary</strong> with regular salary reviews to ensure we are rewarding at the right level in line with the market</li>
<li> <strong>Medical Insurance: </strong>Ensures inpatient and outpatient care is available should you require treatment. Cover limits apply, please refer to the terms of benefit and network list for further details.</li>
<li> <strong>Workmen s Compensation</strong>: Provides payment of 3 x Annual Wage (up to a maximum of 5000 OMR) upon death or permanent disability.</li>
<li> <strong>Employee Assistance Programme: </strong>Allows you to feel comfortable knowing that you or your immediate family members can confidentially discuss any work or personal issues that are an inevitable part of life. The programme helps support your mental, physical, social & financial well-being.</li>
</ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provides thoughts, guidance, advise while leading the execution of the commercial Model Owner for Aspen Petroleum Scheduling (APS) effectively for daily scheduling operations for RPI Assets, acting as Senior Matter Expert for Model Owner APS, through (1) Lead the Building, developing, maintaining, and upgrading the mode including the events and Flowsheets, (2) Ensures the collected data is accurate and the appropriate forecasting the scheduling a variety of event type for the demand planning (volumetric) and pricing (price for costing activity), and (3) Guide young staff Model Owner APS in related matters; in order to support the commercial interests in quality leading position, aligned with the business activities.</p><p>The position will act in accordance with the Group s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main tasks and responsibilities</strong></p><p>Lead the consolidation of all product information into the database used for Aspen Petroleum Scheduling (APS) for:</p><ul><li>For detailed scheduling of RPI Assets operations on a day-to-day or hour-to-hour basis.</li><li>For Real-Time Adjustments to the production schedule based on factors such as equipment availability, unexpected disruptions, and changes in market conditions.</li><li>For the Integration with Execution by tying the execution of the production plan to ensure that the scheduling aligns with the actual capabilities and constraints of the refinery units.</li><li>For Interfacing with Operations to ensure that the detailed scheduling is communicated effectively to the operators on the ground. This involves coordinating the timing of unit startups, shutdowns, and maintenance activities.</li><li>For Performance Monitoring of the scheduling system, identifies any deviations from the plan, and implements corrective actions to optimize the refinery's day-to-day operations.</li></ul><p>Lead the development of new models to include new added assets to the existing model.</p><p>Lead the execution of the commercial Model Owner APS by building, developing, maintaining, and upgrading the model ensuring the collected data is accurate.</p><p>Participate in monthly performance control meetings with production planning & team.</p><p>Plan and coordinate test run at multiple process units and collect, validate, and analyze the data.</p><p>Provide technical assistance during APS runs.</p><p>Provides advisory, tech support and troubleshooting functions.</p><p>Manage the relationship with suppliers of modelling technology/tools (Aspen tech)</p><p>Monitor industry for best practices and technology in the area of planning.</p><p>Assist with the development and implementation of a corporate-level plan to keep Scheduling Model current with technology.</p><p>Provide support to Scheduling team including model development and model-based evaluations.</p><p>Serve as the APS/MBO support backup.</p><p>Guide young specialist Model Owners for Aspen Petroleum Scheduling (APS) in related matters</p><p><strong>Key interactions</strong></p><ul><li>Internal: RPI C&D SBT Business Excellence, Auditors</li><li>External: Contractors, Vendors & Suppliers</li></ul><p><strong>Notable Working Conditions</strong>. Office environment, intensive computer screen use, sporadic visits to operation site.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in economy, Finance, Engineering, or relevant field.</li><li>Excellent knowledge of written, read, and spoken English (required)</li><li>+ 6 years relevant experience similar / same role</li><li>Expertise of SAP or other ERP systems would be an added advantage.</li><li>Strong experience with APS</li><li>An expert in building, developing, and optimizing APS models as well as interpreting case results.</li><li>Knowledge of Cross functional business experience integrating marketing, sales and finance leading to commercial planning and delivery.</li><li>Knowledge of refining and petrochemical industry and processes</li><li>Strong experience with AspenTech PIMS experience with Haverly HCAMS, KBC Petro-SIM, FCC, REF, and DC-SIM knowledge</li><li>An expert in building, developing, and optimizing LP models as well as interpreting LP case results.</li><li>Strong refinery experience with a proven understanding of all standard refinery processes.</li><li><strong>Soft:</strong></li><li>Leadership skills</li><li>Excellent communication skills to convey complex concepts and strategies to various stakeholders.</li><li>Ability to think strategically and align planning and scheduling activities with long-term business goals.</li><li>Excellent Analytical Skills</li><li>Ability to adapt to changing market conditions and make agile decisions in a dynamic environment.</li><li>Strong Critical thinking skills to interpret complex data and make informed decisions.</li><li>Ability to work across distinct functions.</li><li>Deal with diversity and multicultural cultural background.</li><li><strong>Technical:</strong></li><li>Proficiency in M/S Office, Report developing & excellent spreadsheet knowledge e.g., Excel / VBA</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB PURPOSE: To carry out all electrical & mechanical maintenance management for switchgears, LV (Low Voltage) and HV (High Voltage) motors, generators (Electric Overhead Travel)/ Jib/Tower cranes and other heavy equipment s and machinery equipment s in order to ensure that all equipment s in the shipyard electrical network system are running efficiently and the work is of high quality.</p><p>KEY ACCOUNTABILITIES:</p><p>Description Maintenance Major activities</p><ul><li>Carry out periodical follow up of general inspections for all crane spots as well as machinery equipment s in all critical locations and provide non-compliance and action reports to take timely actions and keep the Senior Manager aware of all the challenges, issues and progress of activities</li><li>Support Crane Technicians & foreman to carry out repair maintenance and fault findings and guide them to facilitate learning and development of the team</li><li>To Planning & Executing general/routine/preventive/breakdown maintenance and repairs for crane equipment s</li><li>To prepare KPI for maintenance section</li><li>To Carry out & diagnose the problems in PLC and VFD systems for all the cranes</li><li>Doing the programming of PLC systems (Siemens, ABB, Allen Bradley etc.) whenever required</li><li>Maintain the checklists and records for routine, preventive, breakdown maintenance of all crane equipment s</li><li>To monitor the daily crane maintenance activities</li><li>To plan & Executing of the third part inspection & load test of the crane and heavy equipment s</li><li>To plan & Executing of the lifting tools inspection & load test</li><li>To prepare POR for cranes spare parts and follow-up with C& P</li><li>To follow up the stock inventory</li><li>All the maintenance section POR is updating and follow-up with C& P</li><li>To assist maintenance section budget preparation and cost control study</li><li>To follow up the TPM activities</li><li>To follow-up & assist to rectify the Electrical and electronics, PLC, drives problems in all the cranes (jib cranes, Shop cranes), Heavy lifting equipment s (cherry pickers, forklifts, Crawler cranes, mobile cranes & generators, etc.)</li><li>To follow-up & assist to rectify the electrical & PLC, drives problems in machinery equipment s (CNC Machines, CNC cutting machines, bending machine, CNC pipe coaster, CNC milling machines & etc.)</li><li>To follow up & assist to rectify the electrical & PLC, drives problems in Environment s Plants</li><li>Tender documents preparation for new equipment s</li><li>To prepare documents for ISO and OHSAS and internal Audit</li></ul><p>Technical Inputs</p><ul><li>Inspect the electrical repair items on a regular basis, take measurements, make sketches and generally monitor the progress of the activities and assist the team by providing technical inputs on the processes and methods to ensure the interpretation and execution work is simplified for everyone involved</li></ul><p>Evaluations</p><ul><li>Evaluate work specifications; prepare information, person-hours, materials, direct purchases in coordination with the Production and Budget Control teams to ensure the repair work proceeds as per timelines and cost schedules</li></ul><p>Test and Trials</p><ul><li>Carry our test and trials of repaired electrical items to ensure the repairs conducted is proper and the items are functional</li></ul><p>Material Requirements and Use</p><ul><li>Coordinate with internal departments as well as material suppliers/vendors when required by the Production Sections to ensure that material requirements are provided timely and accurately to complete job requirements</li></ul><p>Preparing Reports</p><ul><li>Prepare technical reports and record operational data on critical inspection and monitoring on machines and equipment used, type and quality of materials, etc. to ensure accurate and up to date information is input into the logbook</li></ul><p>Policies, Systems, Processes & Procedures</p><ul><li>Follow all relevant Production Support departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</li></ul><p>Quality, Health, Safety, & Environment</p><ul><li>Adhere to all relevant quality, health, safety and environmental procedures, instructions and controls to guarantee the safety of employees, quality of products/ services and environmental compliance can be guaranteed</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><b>Minimum Qualifications:</b> Bachelor's degree in electrical / mechanical engineering or equivalent</li><li><b>Minimum Experience:</b> 10 years of relevant experience in Jib cranes and switchgears, heavy lifting equipment, generators, CNC Machines and PLC, drives and other workshop facilities in shipyard or heavy industries</li><li><b>Skills</b><ul><li>Understanding of all electrical drawings, process and sequence drawing</li><li>Skills to replace/repair/overhaul major electrical equipment s such as Switchgears, Generators, Motors, Different Cranes, Machine tools, and control circuitry</li><li>Ability to interpret mechanical/electrical and electronic diagrams</li><li>Exposure to ISO 9001:2015 standards</li><li>Communication and interpersonal skills</li><li>Analytical thinking skills</li><li>Technical drawing skills</li></ul></li></ul><p></p></section>