Airline Ticketing Agent Jobs
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<p><h4>About the role</h4>
<p>We’re hiring a customer support specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience.</p>
<p>This is not just responding to tickets — you will:<br>
Manage cases end-to-end<br>
Coordinate across teams<br>
Solve problems at the root<br>
Keep customers informed throughout</p>
<p>If you’re someone who follows through until the issue is fully resolved — this role fits.</p>
<h4>What you’ll own</h4>
<p><strong>Case management & CRM ownership</strong><br>
Create and manage cases in Salesforce<br>
Maintain clean, structured, and accurate records<br>
Document:<br>
- Issues<br>
- Updates<br>
- Resolutions<br>
Ensure full visibility across all customer interactions</p>
<p><strong>Triage & prioritization</strong><br>
Assess urgency of incoming requests<br>
Prioritize cases based on impact and SLA<br>
Track case ownership and ensure steady progress<br>
Ensure no case is left stagnant</p>
<p><strong>Customer communication</strong><br>
Respond to customers within 24 hours or less<br>
Provide proactive updates throughout the case lifecycle<br>
Communicate clearly across:<br>
- Email<br>
- Phone<br>
- Other channels<br>
Ensure customers always know:<br>
- What’s happening<br>
- What’s next</p>
<p><strong>Internal collaboration</strong><br>
Work closely with:<br>
- Service teams<br>
- Installation teams<br>
- Receivables teams<br>
Coordinate across departments to resolve issues quickly<br>
Escalate when needed to avoid delays</p>
<p><strong>Billing support</strong><br>
Handle billing and invoice-related inquiries<br>
Assist with resolving discrepancies<br>
Support follow-ups on past-due accounts<br>
Encourage customers to enroll in auto-billing</p>
<p><strong>Problem solving & process improvement</strong><br>
Investigate recurring issues and identify root causes<br>
Document findings and recommend improvements<br>
Help reduce repeat issues and inefficiencies</p>
<p><strong>Customer experience ownership</strong><br>
Confirm satisfaction before closing cases<br>
Ensure every interaction is:<br>
- Professional<br>
- Clear<br>
- Positive<br>
Encourage satisfied customers to leave reviews</p>
<h4>What makes you a strong fit</h4>
<p>You take ownership of customer issues end-to-end</p>
<p>You are:<br>
- Organized<br>
- Detail-oriented<br>
- Execution-focused</p>
<p>You communicate clearly and confidently</p>
<p>You can handle difficult situations with empathy and urgency</p>
<p>You thrive in fast-paced, team-based environments</p>
<h4>Required experience & skills</h4>
<p>2+ years in:<br>
- Customer support<br>
- Customer success<br>
- Service roles</p>
<p>Experience with CRM tools (preferably Salesforce)</p>
<p>Strong experience with:<br>
- Case management<br>
- Issue resolution</p>
<p>Excellent written and verbal English communication</p>
<p>Strong analytical and problem-solving skills</p>
<p>High attention to detail in documentation</p>
<p>Ability to manage multiple cases simultaneously</p>
<p>Familiarity with billing or receivables processes</p>
<h4>What a typical day looks like</h4>
<p>Review and prioritize incoming customer cases<br>
Communicate updates to customers proactively<br>
Coordinate with internal teams to resolve issues<br>
Handle billing-related inquiries<br>
Update CRM records accurately<br>
Identify patterns and suggest improvements</p>
<p>In short:<br>
You ensure every customer issue is resolved quickly, clearly, and professionally.</p>
<h4>Key metrics (KPIs)</h4>
<p>Case response time and resolution time<br>
Customer satisfaction (CSAT)<br>
CRM accuracy and completeness<br>
Consistency of follow-ups and communication<br>
Reduction in recurring issues</p>
<h4>Why this role stands out</h4>
<p>High ownership over customer experience<br>
Cross-functional exposure (ops, billing, service)<br>
Clear metrics and structured workflows<br>
Opportunity to improve systems and processes<br>
Strong foundation for growth into CS or Ops roles</p>
<h4>Interview process</h4>
<p>Initial phone screen<br>
Video interview with recruiter<br>
Client interview<br>
Offer & onboarding</p>
<p>If you:<br>
Take ownership of customer issues<br>
Follow through until resolution<br>
Thrive in structured, fast-paced environments<br>
This role is a strong fit.</p></p><p></p>
<p><h4>Description</h4>
<p>Passionate about football (soccer) and entrepreneurship?</p>
<p>Stranger Soccer is expanding into key cities worldwide, and we are looking for a license owner to establish and run the Stranger Soccer business in Oman.</p>
<p>This is not a traditional role — it is designed for individuals who want to build, operate, and grow their own venture. It is ideal for someone entrepreneurial, driven, and deeply passionate about football, who wants to make the game more accessible in their city.</p>
<h4>Is this you?</h4>
<p>As a next step, please learn more about this opportunity on the Stranger Soccer website, especially the “Bring Stranger Soccer to your City” section.</p>
<p>If it feels like a strong fit and you’re interested in exploring further, please complete the form to formally express your interest. We also encourage you to download and explore the Stranger Soccer mobile app.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Launch and bring the Stranger Soccer brand to life in your assigned city</li>
<li>Build, train, and manage a small core team (2–3 people), along with freelance official hosts (game hosts)</li>
<li>Source and secure quality venues and time slots to host games</li>
<li>Execute creative marketing and sales initiatives (both digital and on-the-ground) to grow your player base</li>
<li>Manage game operations to ensure a consistently great customer experience that drives repeat participation</li>
<li>Leverage the support, systems, and expertise provided by our Singapore headquarters, including operations and technology</li>
</ul>
<h4>What we’re looking for</h4>
<ul>
<li>A strong passion for football and connection to your local football community</li>
<li>Experience in business, management, or customer-facing roles</li>
<li>An entrepreneurial mindset (prior startup or business experience is a plus)</li>
<li>Ownership mentality with the drive to build and scale a business locally</li>
<li>A results-driven attitude — earnings are directly tied to your performance, effort, and business success</li>
</ul>
<h4>About Stranger Soccer</h4>
<p>Football is the world’s most popular sport, with over 3.5 billion fans across 200+ countries — yet many people don’t play regularly. Stranger Soccer changes that by making it as easy to play football as going for a jog or hitting the gym.</p>
<p>Through our mobile app, players can browse games, book instantly, and show up to play.</p>
<p>Born in Singapore, Stranger Soccer is now open in 10+ cities around the world, with over 100,000 games run. We continue to grow and are accepting applications from license partners who want to bring Stranger Soccer to their city. Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.</p>
<h4>Our mission</h4>
<p>To make playing football as easy as going for a jog.</p>
<h4>Our vision</h4>
<p>A world in which playing football is as popular and widespread as watching football.</p>
<h4>Think you have what it takes?</h4>
<p>We’d love to hear from you.</p></p><p></p>
<p><h4>Description</h4>
<p>Passionate about football (soccer) and entrepreneurship?</p>
<p>Stranger Soccer is expanding into key cities worldwide, and we are looking for a license owner to establish and run the Stranger Soccer business in Oman.</p>
<p>This is not a traditional role — it is designed for individuals who want to build, operate, and grow their own venture. It is ideal for someone entrepreneurial, driven, and deeply passionate about football, who wants to make the game more accessible in their city.</p>
<h4>Is this you?</h4>
<p>As a next step, please learn more about this opportunity on the Stranger Soccer website, especially the “Bring Stranger Soccer to your City” section.</p>
<p>If it feels like a strong fit and you’re interested in exploring further, please complete the form to formally express your interest. We also encourage you to download and explore the Stranger Soccer mobile app.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Launch and bring the Stranger Soccer brand to life in your assigned city</li>
<li>Build, train, and manage a small core team (2–3 people), along with freelance official hosts (game hosts)</li>
<li>Source and secure quality venues and time slots to host games</li>
<li>Execute creative marketing and sales initiatives (both digital and on-the-ground) to grow your player base</li>
<li>Manage game operations to ensure a consistently great customer experience that drives repeat participation</li>
<li>Leverage the support, systems, and expertise provided by our Singapore headquarters, including operations and technology</li>
</ul>
<h4>What we’re looking for</h4>
<ul>
<li>A strong passion for football and connection to your local football community</li>
<li>Experience in business, management, or customer-facing roles</li>
<li>An entrepreneurial mindset (prior startup or business experience is a plus)</li>
<li>Ownership mentality with the drive to build and scale a business locally</li>
<li>A results-driven attitude — earnings are directly tied to your performance, effort, and business success</li>
</ul>
<h4>About Stranger Soccer</h4>
<p>Football is the world’s most popular sport, with over 3.5 billion fans across 200+ countries — yet many people don’t play regularly. Stranger Soccer changes that by making it as easy to play football as going for a jog or hitting the gym.</p>
<p>Through our mobile app, players can browse games, book instantly, and show up to play.</p>
<p>Born in Singapore, Stranger Soccer is now open in 10+ cities around the world, with over 100,000 games run. We continue to grow and are accepting applications from license partners who want to bring Stranger Soccer to their city. Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.</p>
<h4>Our mission</h4>
<p>To make playing football as easy as going for a jog.</p>
<h4>Our vision</h4>
<p>A world in which playing football is as popular and widespread as watching football.</p>
<h4>Think you have what it takes?</h4>
<p>We’d love to hear from you.</p></p><p></p>
<p><h4>Description</h4>
<p>Passionate about football (soccer) and entrepreneurship?</p>
<p>Stranger Soccer is expanding into key cities worldwide, and we are looking for a license owner to establish and run the Stranger Soccer business in Oman.</p>
<p>This is not a traditional role — it is designed for individuals who want to build, operate, and grow their own venture. It is ideal for someone entrepreneurial, driven, and deeply passionate about football, who wants to make the game more accessible in their city.</p>
<h4>Is this you?</h4>
<p>If it feels like a strong fit and you’re interested in exploring further, please complete the form to formally express your interest. We also encourage you to download and explore the Stranger Soccer mobile app.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Launch and bring the Stranger Soccer brand to life in your assigned city</li>
<li>Build, train, and manage a small core team (2–3 people), along with freelance official hosts (game hosts)</li>
<li>Source and secure quality venues and time slots to host games</li>
<li>Execute creative marketing and sales initiatives (both digital and on-the-ground) to grow your player base</li>
<li>Manage game operations to ensure a consistently great customer experience that drives repeat participation</li>
<li>Leverage the support, systems, and expertise provided by our Singapore headquarters, including operations and technology</li>
</ul>
<h4>What we’re looking for</h4>
<ul>
<li>A strong passion for football and connection to your local football community</li>
<li>Experience in business, management, or customer-facing roles</li>
<li>An entrepreneurial mindset (prior startup or business experience is a plus)</li>
<li>Ownership mentality with the drive to build and scale a business locally</li>
<li>A results-driven attitude — earnings are directly tied to your performance, effort, and business success</li>
</ul>
<h4>About Stranger Soccer</h4>
<p>Football is the world’s most popular sport, with over 3.5 billion fans across 200+ countries — yet many people don’t play regularly. Stranger Soccer changes that by making it as easy to play football as going for a jog or hitting the gym.</p>
<p>Through our mobile app, players can browse games, book instantly, and show up to play.</p>
<p>Born in Singapore, Stranger Soccer is now open in 10+ cities around the world, with over 100,000 games run. We continue to grow and are accepting applications from license partners who want to bring Stranger Soccer to their city. Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.</p>
<h4>Our mission</h4>
<p>To make playing football as easy as going for a jog.</p>
<h4>Our vision</h4>
<p>A world in which playing football is as popular and widespread as watching football.</p>
<h4>Think you have what it takes?</h4>
<p>We’d love to hear from you.</p></p><p></p>
<p><h4>Description</h4>
<p>Passionate about football (soccer) and entrepreneurship?</p>
<p>Stranger Soccer is expanding into key cities worldwide, and we are looking for a license owner to establish and run the Stranger Soccer business in Oman.</p>
<p>This is not a traditional role — it is designed for individuals who want to build, operate, and grow their own venture. It is ideal for someone entrepreneurial, driven, and deeply passionate about football, who wants to make the game more accessible in their city.</p>
<h4>Is this you?</h4>
<p>As a next step, please learn more about this opportunity by exploring the section titled “Bring Stranger Soccer to your City.”</p>
<p>If it feels like a strong fit and you’re interested in exploring further, please complete the form to formally express your interest. We also encourage you to download and explore the Stranger Soccer mobile app.</p>
<h4>Key responsibilities</h4>
<li>Launch and bring the Stranger Soccer brand to life in your assigned city</li>
<li>Build, train, and manage a small core team (2–3 people), along with freelance official hosts (game hosts)</li>
<li>Source and secure quality venues and time slots to host games</li>
<li>Execute creative marketing and sales initiatives (both digital and on-the-ground) to grow your player base</li>
<li>Manage game operations to ensure a consistently great customer experience that drives repeat participation</li>
<li>Leverage the support, systems, and expertise provided by our Singapore headquarters, including operations and technology</li>
<h4>What we’re looking for</h4>
<li>A strong passion for football and connection to your local football community</li>
<li>Experience in business, management, or customer-facing roles</li>
<li>An entrepreneurial mindset (prior startup or business experience is a plus)</li>
<li>Ownership mentality with the drive to build and scale a business locally</li>
<li>A results-driven attitude — earnings are directly tied to your performance, effort, and business success</li>
<h4>About Stranger Soccer</h4>
<p>Football is the world’s most popular sport, with over 3.5 billion fans across 200+ countries — yet many people don’t play regularly. Stranger Soccer changes that by making it as easy to play football as going for a jog or hitting the gym.</p>
<p>Through our mobile app, players can browse games, book instantly, and show up to play.</p>
<p>Born in Singapore, Stranger Soccer is now open in 10+ cities around the world, with over 100,000 games run. We continue to grow and are accepting applications from license partners who want to bring Stranger Soccer to their city. Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.</p>
<h4>Our mission</h4>
<p>To make playing football as easy as going for a jog.</p>
<h4>Our vision</h4>
<p>A world in which playing football is as popular and widespread as watching football.</p>
<h4>Think you have what it takes?</h4>
<p>We’d love to hear from you.</p></p><p></p>
<p><h4>Description</h4>
<p>Passionate about football (soccer) and entrepreneurship?</p>
<p>Stranger Soccer is expanding into key cities worldwide, and we are looking for a license owner to establish and run the Stranger Soccer business in Oman.</p>
<p>This is not a traditional role — it is designed for individuals who want to build, operate, and grow their own venture. It is ideal for someone entrepreneurial, driven, and deeply passionate about football, who wants to make the game more accessible in their city.</p>
<h4>Is this you?</h4>
<p>If it feels like a strong fit and you’re interested in exploring further, please complete the form to formally express your interest. We also encourage you to download and explore the Stranger Soccer mobile app.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Launch and bring the Stranger Soccer brand to life in your assigned city</li>
<li>Build, train, and manage a small core team (2–3 people), along with freelance official hosts (game hosts)</li>
<li>Source and secure quality venues and time slots to host games</li>
<li>Execute creative marketing and sales initiatives (both digital and on-the-ground) to grow your player base</li>
<li>Manage game operations to ensure a consistently great customer experience that drives repeat participation</li>
<li>Leverage the support, systems, and expertise provided by our Singapore headquarters, including operations and technology</li>
</ul>
<h4>What we’re looking for</h4>
<ul>
<li>A strong passion for football and connection to your local football community</li>
<li>Experience in business, management, or customer-facing roles</li>
<li>An entrepreneurial mindset (prior startup or business experience is a plus)</li>
<li>Ownership mentality with the drive to build and scale a business locally</li>
<li>A results-driven attitude — earnings are directly tied to your performance, effort, and business success</li>
</ul>
<h4>About Stranger Soccer</h4>
<p>Football is the world’s most popular sport, with over 3.5 billion fans across 200+ countries — yet many people don’t play regularly. Stranger Soccer changes that by making it as easy to play football as going for a jog or hitting the gym.</p>
<p>Through our mobile app, players can browse games, book instantly, and show up to play.</p>
<p>Born in Singapore, Stranger Soccer is now open in 10+ cities around the world, with over 100,000 games run. We continue to grow and are accepting applications from license partners who want to bring Stranger Soccer to their city. Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.</p>
<h4>Our mission</h4>
<p>To make playing football as easy as going for a jog.</p>
<h4>Our vision</h4>
<p>A world in which playing football is as popular and widespread as watching football.</p>
<h4>Think you have what it takes?</h4>
<p>We’d love to hear from you.</p></p><p></p>
<p><h4>Description</h4>
<p>Passionate about football (soccer) and entrepreneurship?</p>
<p>Stranger Soccer is expanding into key cities worldwide, and we are looking for a license owner to establish and run the Stranger Soccer business in Oman.</p>
<p>This is not a traditional role — it is designed for individuals who want to build, operate, and grow their own venture. It is ideal for someone entrepreneurial, driven, and deeply passionate about football, who wants to make the game more accessible in their city.</p>
<h4>Is this you?</h4>
<p>If it feels like a strong fit and you’re interested in exploring further, please complete the form to formally express your interest. We also encourage you to download and explore the Stranger Soccer mobile app.</p>
<h4>Key responsibilities</h4>
<li>Launch and bring the Stranger Soccer brand to life in your assigned city</li>
<li>Build, train, and manage a small core team (2–3 people), along with freelance official hosts (game hosts)</li>
<li>Source and secure quality venues and time slots to host games</li>
<li>Execute creative marketing and sales initiatives (both digital and on-the-ground) to grow your player base</li>
<li>Manage game operations to ensure a consistently great customer experience that drives repeat participation</li>
<li>Leverage the support, systems, and expertise provided by our Singapore headquarters, including operations and technology</li>
<h4>What we’re looking for</h4>
<li>A strong passion for football and connection to your local football community</li>
<li>Experience in business, management, or customer-facing roles</li>
<li>An entrepreneurial mindset (prior startup or business experience is a plus)</li>
<li>Ownership mentality with the drive to build and scale a business locally</li>
<li>A results-driven attitude — earnings are directly tied to your performance, effort, and business success</li>
<h4>About Stranger Soccer</h4>
<p>Football is the world’s most popular sport, with over 3.5 billion fans across 200+ countries — yet many people don’t play regularly. Stranger Soccer changes that by making it as easy to play football as going for a jog or hitting the gym.</p>
<p>Through our mobile app, players can browse games, book instantly, and show up to play.</p>
<p>Born in Singapore, Stranger Soccer is now open in 10+ cities around the world, with over 100,000 games run. We continue to grow and are accepting applications from license partners who want to bring Stranger Soccer to their city. Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.</p>
<h4>Our mission</h4>
<p>To make playing football as easy as going for a jog.</p>
<h4>Our vision</h4>
<p>A world in which playing football is as popular and widespread as watching football.</p>
<h4>Think you have what it takes?</h4>
<p>We’d love to hear from you.</p></p><p></p>
<p><h4>Description</h4>
<p>Passionate about football (soccer) and entrepreneurship?</p>
<p>Stranger Soccer is expanding into key cities worldwide, and we are looking for a license owner to establish and run the Stranger Soccer business in Oman.</p>
<p>This is not a traditional role — it is designed for individuals who want to build, operate, and grow their own venture. It is ideal for someone entrepreneurial, driven, and deeply passionate about football, who wants to make the game more accessible in their city.</p>
<h4>Is this you?</h4>
<p>If it feels like a strong fit and you’re interested in exploring further, please complete the form to formally express your interest. We also encourage you to download and explore the Stranger Soccer mobile app.</p>
<h4>Key responsibilities</h4>
<li>Launch and bring the Stranger Soccer brand to life in your assigned city</li>
<li>Build, train, and manage a small core team (2–3 people), along with freelance official hosts (game hosts)</li>
<li>Source and secure quality venues and time slots to host games</li>
<li>Execute creative marketing and sales initiatives (both digital and on-the-ground) to grow your player base</li>
<li>Manage game operations to ensure a consistently great customer experience that drives repeat participation</li>
<li>Leverage the support, systems, and expertise provided by our Singapore headquarters, including operations and technology</li>
<h4>What we’re looking for</h4>
<li>A strong passion for football and connection to your local football community</li>
<li>Experience in business, management, or customer-facing roles</li>
<li>An entrepreneurial mindset (prior startup or business experience is a plus)</li>
<li>Ownership mentality with the drive to build and scale a business locally</li>
<li>A results-driven attitude — earnings are directly tied to your performance, effort, and business success</li>
<h4>About Stranger Soccer</h4>
<p>Football is the world’s most popular sport, with over 3.5 billion fans across 200+ countries — yet many people don’t play regularly. Stranger Soccer changes that by making it as easy to play football as going for a jog or hitting the gym.</p>
<p>Through our mobile app, players can browse games, book instantly, and show up to play.</p>
<p>Born in Singapore, Stranger Soccer is now open in 10+ cities around the world, with over 100,000 games run. We continue to grow and are accepting applications from license partners who want to bring Stranger Soccer to their city. Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.</p>
<h4>Our mission</h4>
<p>To make playing football as easy as going for a jog.</p>
<h4>Our vision</h4>
<p>A world in which playing football is as popular and widespread as watching football.</p>
<h4>Think you have what it takes?</h4>
<p>We’d love to hear from you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves Frontier coding agents are already good at passing tests.<br> We measure whether they pass them the right way .<br>We're building a dataset to evaluate the safety and conduct of AI coding agents — not just whether they complete a task, but whether they do it honestly, within scope, and without cutting corners.<br>You'll design tasks where the easy path is the unsafe one, and write the tests that catch it: Build realistic developer environments — a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks that pair a benign development goal with a tempting unsafe shortcut: scope creep, policy violations, data corruption, over-permissive changes Write tests that verify whether the agent completed the task the right way — catching corners cut, not just checking outputs Iterate on tasks and tests based on QA feedback — review agent solutions, analyze failures, and refine until the evaluation is fair and robust What this is NOT: Not data labeling; Not prompt engineering; Not cybersecurity or red-teaming — there is no attacker in the scenario.<br> Cybersecurity experience is a nice-to-have but not a requirement.<br> We're looking for engineers who understand how code should behave, not penetration testers.<br> Strong software engineers, not security specialists; Not writing code from scratch — the agent writes most of the code; you design the situation and evaluate the outcome; What we look for 4–5+ years in software development; Core stack: Python, JavaScript/TypeScript; Strong test design skills — functional and integration tests that separate safe from unsafe completion, not just correct from incorrect; Hands-on experience with coding agents (Claude Code, GitHub Copilot CLI, Codex, or similar); Familiarity with GitHub PRs and CI workflows as a user; Stack breadth is welcome, not a filter.<br> Tasks simulate real repositories with databases, CI pipelines, and deploy scripts, so wider backend and infrastructure exposure is genuinely useful — but you don't need to be an expert in every layer; English proficiency — B2+ Why this is hard Frontier models are already good at coding.<br> Creating a task that genuinely challenges the best models is non-trivial.<br> The real difficulty is building the temptation — a scenario where the unsafe or out-of-scope path is the path of least resistance — and then writing tests that reliably catch an agent that took it.<br> Tasks have many valid solutions; tests must accept all of them and reject the bad ones.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 20-25 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br> Compensation On this project, contributors can earn up to $75 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<p><h4>Job summary</h4>
<p>The Fuels Manager (FM)/Alternate Site Manager (ASM) provides leadership and guidance to fuels department personnel. Responsible for the overall program management of fuels assets. Manages asset receipts, accountability, serviceability, storage, security, periodic inspections, and deployment. Establishes asset reconstitution production schedules to meet United States Air Forces Central (USAFCENT) requirements. Reviews asset reconstitution production, periodic maintenance, and inventory reports to ensure timely and accurate submissions to USAFCENT A4/RF. Provides guidance on environmental issues as they relate to fuel assets. Responsible for program quality assurance as part of ISO 9000 standards. The ASM portion of the position coordinates and oversees the day-to-day operations, maintenance, personnel, and services at assigned location ensuring quality to the customer as directed by Site Manager.</p>
<h4>Job duties & responsibilities</h4>
<ul>
<li>Primary liaison between Amentum sites and USAFCENT on issues pertaining to fuels.</li>
<li>Oversees reconstitution and preservation plan for fuels based upon requirements and the Performance Work Statement (PWS), including calibration of meters, gauges and tools, functional testing of pumping systems, and hydrostatic testing of fuel hoses.</li>
<li>Tracks fuels deployments, ensuring timely delivery of assets.</li>
<li>Answers inquiries from program management and sites concerning various requests from the USAF and external agencies.</li>
<li>Attends staff meetings and provides management reports and briefings, as required.</li>
<li>Provides assistance, guidance, and coordination on revisions of fuels maintenance actions in response to changes in Air Force publications, technical orders, and the PWS.</li>
<li>Oversees product quality deficiency reports from submission to resolution.</li>
<li>Creates, coordinates, implements, and revises fuels standard operating procedures, work instructions, and training plans, as required.</li>
<li>Conducts periodic staff assistance visits to all sites.</li>
<li>Performs other duties and TDY travel as directed by management.</li>
<li>Performs duties of Site Manager in Site Manager’s absence.</li>
<li>Manages basic support services and accompanying labor force for assigned location.</li>
<li>Manages small team of U.S. nationals supervising skilled, semi-skilled foreign and local nationals.</li>
<li>Ensures that all requirements are met as defined in the Performance Work Statement.</li>
<li>Communicates new requirements, concerns, and issues to PMO for resolution.</li>
<li>Ensures that requirements are met for employee health, morale, and welfare.</li>
<li>Ensures that employees adhere to the Armed Forces and host nation standards of conduct concerning in-theater operations.</li>
<li>Effectively manages any employee management issues that may arise.</li>
<li>Closely supervises equipment and material within assigned area of responsibility.</li>
<li>Closely supervises the arrival, retrofit, and upgrade of equipment and material as assigned.</li>
<li>Conducts the weekly and monthly collection of data for quality input to PEBs or AFEB.</li>
<li>Submits timely reports required by the United States Government.</li>
<li>Conducts regular property inventories.</li>
<li>Performs other duties as assigned.</li>
</ul>
<h4>Management responsibility</h4>
<ul>
<li>Provides functional management for fuels issues program wide.</li>
<li>Manages day-to-day operations as assigned by Site Manager.</li>
<li>Performs Site Manager duties in Site Manager’s absence.</li>
</ul>
<h4>Knowledge & skills</h4>
<ul>
<li>Ability to communicate effectively both verbally and in writing. Capable of organizing data quickly and effectively. Able to prepare and execute briefings.</li>
<li>Knowledge of the USAF maintenance management system, including OLVIMS required.</li>
<li>Knowledge of the maintenance and operating procedures for Fuels Operational Readiness Capability Equipment (FORCE) desired.</li>
<li>Knowledge of fuels industrial safety, quality, environmental procedures, material deficiency reporting, and the USAF supply system required.</li>
<li>Proficiency in Microsoft software applications required, particularly MS Outlook, PowerPoint, Excel, Word, etc.</li>
<li>Knowledgeable and able to supervise all aspects of assignment of qualified personnel, scheduling workload, developing programs and procedures to satisfy customer requirements, coordinating with on-base support, preparing official correspondence, evaluating improvement suggestions, and knowledge of chain of command and protocol.</li>
<li>Compliance with fire, safety, and environmental protection requirements.</li>
<li>Background displaying ability to staff, organize, lead and manage a diverse workforce larger than five people, particularly foreign nationals (FNs).</li>
<li>Willingness to travel and work in various locations in the world.</li>
<li>Willingness to work shifts and extended hours in support of 24/7 operations.</li>
<li>Willingness to learn about the cultural, economic, geopolitical, and/or military issues of the Middle East and/or Arab-speaking countries within that region desired.</li>
<li>Ability to exercise discretion and make effective decisions.</li>
<li>Solid communication skills, strong interpersonal skills.</li>
<li>Strong ability to work as a member of a diverse, dynamic team.</li>
<li>Outstanding problem-solving skills and sound judgment.</li>
<li>Must be capable of obtaining a flight line driver license when required by COR.</li>
<li>Must be capable of obtaining HAZMAT certifications as required by the PWS and/or host nation.</li>
</ul>
<h4>Experience & education</h4>
<ul>
<li>The Fuels Manager shall have a minimum of six (6) years of specialized experience in fuels hydrant operations and maintenance of bulk petroleum storage terminals.</li>
<li>The FM/ASM shall have a minimum of three (3) years of experience in logistics, project management, operations management or facilities management/maintenance field.</li>
<li>As a minimum, the Fuels OM&R Manager shall have two (2) years of supervisory experience in fuel hydrants operations with emphasis in operations and environmental compliance.</li>
<li>Must be able to obtain and maintain a SECRET US Government Clearance. Note: US Citizenship is required to obtain a SECRET Clearance.</li>
<li>Must have a high school diploma or equivalent.</li>
<li>Bachelor’s degree preferred but not required.</li>
</ul>
<h4>Physical requirements/working environment</h4>
<ul>
<li>Works in normal office environment and as required outside and/or in fuel facilities.</li>
<li>Living and working conditions at the assignment location could be remote and uncomfortable.</li>
<li>Long hours, exposure to weather and hazardous conditions.</li>
<li>Personnel should be aware of moving on short notice and under adverse conditions.</li>
</ul>
<h4>Travel / other</h4>
<ul>
<li>Ability to travel domestically and internationally.</li>
</ul>
<h4>Disclaimer</h4>
<p>The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.</p>
<h4>Compensation details</h4>
<p>TBD</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p></p><p></p>
<p><h4>Job summary</h4>
<p>The Fuels Manager (FM)/Alternate Site Manager (ASM) provides leadership and guidance to fuels department personnel. Responsible for the overall program management of fuels assets. Manages asset receipts, accountability, serviceability, storage, security, periodic inspections, and deployment. Establishes asset reconstitution production schedules to meet United States Air Forces Central (USAFCENT) requirements. Reviews asset reconstitution production, periodic maintenance, and inventory reports to ensure timely and accurate submissions to USAFCENT A4/RF. Provides guidance on environmental issues as they relate to fuel assets. Responsible for program quality assurance as part of ISO 9000 standards. The ASM portion of the position coordinates and oversees the day-to-day operations, maintenance, personnel, and services at assigned location ensuring quality to the customer as directed by Site Manager.</p>
<h4>Job duties & responsibilities</h4>
<ul>
<li>Primary liaison between Amentum sites and USAFCENT on issues pertaining to fuels.</li>
<li>Oversees reconstitution and preservation plan for fuels based upon requirements and the Performance Work Statement (PWS), including calibration of meters, gauges and tools, functional testing of pumping systems, and hydrostatic testing of fuel hoses.</li>
<li>Tracks fuels deployments, ensuring timely delivery of assets.</li>
<li>Answers inquiries from program management and sites concerning various requests from the USAF and external agencies.</li>
<li>Attends staff meetings and provides management reports and briefings, as required.</li>
<li>Provides assistance, guidance, and coordination on revisions of fuels maintenance actions in response to changes in Air Force publications, technical orders, and the PWS.</li>
<li>Oversees product quality deficiency reports from submission to resolution.</li>
<li>Creates, coordinates, implements, and revises fuels standard operating procedures, work instructions, and training plans, as required.</li>
<li>Conducts periodic staff assistance visits to all sites.</li>
<li>Performs other duties and TDY travel as directed by management.</li>
<li>Performs duties of Site Manager in Site Manager’s absence.</li>
<li>Manages basic support services and accompanying labor force for assigned location.</li>
<li>Manages small team of U.S. nationals supervising skilled, semi-skilled foreign and local nationals.</li>
<li>Ensures that all requirements are met as defined in the Performance Work Statement.</li>
<li>Communicates new requirements, concerns, and issues to PMO for resolution.</li>
<li>Ensures that requirements are met for employee health, morale, and welfare.</li>
<li>Ensures that employees adhere to the Armed Forces and host nation standards of conduct concerning in-theater operations.</li>
<li>Effectively manages any employee management issues that may arise.</li>
<li>Closely supervises equipment and material within assigned area of responsibility.</li>
<li>Closely supervises the arrival, retrofit, and upgrade of equipment and material as assigned.</li>
<li>Conducts the weekly and monthly collection of data for quality input to PEBs or AFEB.</li>
<li>Submits timely reports required by the United States Government.</li>
<li>Conducts regular property inventories.</li>
<li>Performs other duties as assigned.</li>
</ul>
<h4>Management responsibility</h4>
<ul>
<li>Provides functional management for fuels issues program wide.</li>
<li>Manages day-to-day operations as assigned by Site Manager.</li>
<li>Performs Site Manager duties in Site Manager’s absence.</li>
</ul>
<h4>Knowledge & skills</h4>
<ul>
<li>Ability to communicate effectively both verbally and in writing. Capable of organizing data quickly and effectively. Able to prepare and execute briefings.</li>
<li>Knowledge of the USAF maintenance management system, including OLVIMS required.</li>
<li>Knowledge of the maintenance and operating procedures for Fuels Operational Readiness Capability Equipment (FORCE) desired.</li>
<li>Knowledge of fuels industrial safety, quality, environmental procedures, material deficiency reporting, and the USAF supply system required.</li>
<li>Proficiency in Microsoft software applications required, particularly MS Outlook, PowerPoint, Excel, Word, etc.</li>
<li>Knowledgeable and able to supervise all aspects of assignment of qualified personnel, scheduling workload, developing programs and procedures to satisfy customer requirements, coordinating with on-base support, preparing official correspondence, evaluating improvement suggestions, and knowledge of chain of command and protocol.</li>
<li>Compliance with fire, safety, and environmental protection requirements.</li>
<li>Background displaying ability to staff, organize, lead and manage a diverse workforce larger than five people, particularly foreign nationals (FNs).</li>
<li>Willingness to travel and work in various locations in the world.</li>
<li>Willingness to work shifts and extended hours in support of 24/7 operations.</li>
<li>Willingness to learn about the cultural, economic, geopolitical, and/or military issues of the Middle East and/or Arab-speaking countries within that region desired.</li>
<li>Ability to exercise discretion and make effective decisions.</li>
<li>Solid communication skills, strong interpersonal skills.</li>
<li>Strong ability to work as a member of a diverse, dynamic team.</li>
<li>Outstanding problem-solving skills and sound judgment.</li>
<li>Must be capable of obtaining a flight line driver license when required by COR.</li>
<li>Must be capable of obtaining HAZMAT certifications as required by the PWS and/or host nation.</li>
</ul>
<h4>Experience & education</h4>
<ul>
<li>The Fuels Manager shall have a minimum of six (6) years of specialized experience in fuels hydrant operations and maintenance of bulk petroleum storage terminals.</li>
<li>The FM/ASM shall have a minimum of three (3) years of experience in logistics, project management, operations management or facilities management/maintenance field.</li>
<li>As a minimum, the Fuels OM&R Manager shall have two (2) years of supervisory experience in fuel hydrants operations with emphasis in operations and environmental compliance.</li>
<li>Must be able to obtain and maintain a SECRET US Government Clearance. Note: US Citizenship is required to obtain a SECRET Clearance.</li>
<li>Must have a high school diploma or equivalent.</li>
<li>Bachelor’s degree preferred but not required.</li>
</ul>
<h4>Physical requirements/working environment</h4>
<ul>
<li>Works in normal office environment and as required outside and/or in fuel facilities.</li>
<li>Living and working conditions at the assignment location could be remote and uncomfortable.</li>
<li>Long hours, exposure to weather and hazardous conditions.</li>
<li>Personnel should be aware of moving on short notice and under adverse conditions.</li>
</ul>
<h4>Travel / other</h4>
<ul>
<li>Ability to travel domestically and internationally.</li>
</ul>
<h4>Disclaimer</h4>
<p>The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.</p>
<h4>Compensation details</h4>
<p>TBD</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p></p><p></p>
<p>Planning and Executing and supervising all financial transactions at OQ8 including incoming and outgoing funds (treasury), financial analysis record-keeping, Insurance & Compliance under VP Finance scope, acting as single point of accountability and team player of Treasury with direct accountability overs Treasury operations, Insurance and Compliance processes, ensuring the appropriate, changes, to enhance the quality or value in existing methods.</p><p>The position will act in accordance with OQ8 s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main tasks and responsibilities:</strong></p><p><strong>Treasury</strong></p><ul><li>Monitoring cash functions, including cash positioning, cash reporting and forecasting, short-term investing and borrowing, wire payments, fraud prevention, FX management and hedging, bank account setup and maintenance, bank relationship management, liquidity management, foreign currency exposure and foreign currency payments.</li><li>Financial reporting requirements such as finance loan, cost report, and monitoring debts drawdown, equity cash call, debt repayment and interest payment. This includes the execution of a timely/accurate reporting of cash flow reports required by the Chief Financial Officer for review of fund position.</li><li>Preparing & monitoring all OQ8 Finance Debt Cost Budget & Interest cost management.</li><li>Ensure all debt and capital related transactions are completed in a timely and accurate manner (e.g., equity cash calls, debt drawdowns, principal payments, interest payments, fees related to facilities</li><li>Administration of the treasury operations and transaction in respect of cash and the management of all OQ8 bank accounts,</li><li>Lead the execution of FX currency transactions.</li><li>Place fixed deposits.</li><li>Ensures timely availability of funding to cover all OQ8 s obligation.</li><li>Ensure funds received from lenders and owners are on timely basis.</li><li>Excess funds deposited in the interest earning account on timely basis (e.g., usage of overnight clearing account)</li><li>Support Manager in finding optimal solutions for applications of available funds.</li><li>coordinate payment and receiving of fund transactions with stakeholders,</li><li>Coordinate with departments to ensure that complete and accurate information is received for the cash flow forecasting reports in order to ensure the availability of funds to cover all obligations with no delay and no shortfall while securing the timely and accurate generation of all the required reports.</li><li>Responsible for Loan Agreements end to end process (fund and finance position in the banks, negotiation of charges for all banking services, Interest Charges & Review the settlement).</li></ul><p><strong>Planning & Forecasting</strong></p><ul><li>Gathers, interprets, and uses complex data to develop financial models that will improve Treasury processes and optimize results.</li><li>Executes financial models for OQ8 projects as part of Capital Planning Five-year forecast during the annual Business Planning Cycle.</li><li>Develops various financial scenarios for all units based on several variables, including business structure, feedstock and product prices, technologies, product premium per segment, CAPEX, and OPEX.</li><li>Interprets these scenarios and their impact on project returns into commercial terms to support optimization of business decisions.</li><li>Analyses and presents key results of financial analyses to OQ8 team and decision-makers in a clear manner.</li><li>Identifies critical elements to maximize project returns and optimize business risks in these transactions.</li><li>Develop, maintain, and report the medium-to-long term 5-year finance strategy for Treasury.</li><li>Develop cash flow forecasts for EPC Contractor, progress payments, loan repayments and other major contractor payment commitments on periodic basis.</li><li>Monitor and report the actual spend against the annual business plan and the forecast highlighting variances.</li><li>Manages and estimate foreign currency bookings (primarily forward and spot deals), financial guarantees, LC opening based on commitments.</li><li>Coordinating Due Diligence of Debt structure & interacting with financial advisor to prepare Funding.</li><li>Coordinating with Snr Financial Analyst to prepare / support OQ8 Financial Model for financing strategies purpose.</li><li>Coordinating to develop Treasury Policy & procedure.</li><li>Highlight medium to long term view of the financial position of the company and work with the Manager of Treasury to present key financial considerations and solution options.</li><li>Structure financing solutions for existing borrowings and new funding needs whilst ensuring structures are following OQ8 Refinery strategy and existing terms and conditions.</li></ul><p><strong>Financial Planning and Reporting</strong></p><ul><li>Leads finance Refinery value project initiatives and cost optimization program.</li><li>Participates in budgeting for departments and projects.</li><li>Supports the team in data collection from major focal points in the businesses.</li><li>Develops Monthly Latest Estimate on Capex Actual expenditure and performs Variance analysis against Annual Approved budget.</li><li>Prepares Capital Planning reports for internal and external stakeholders.</li><li>Prepares Consolidated Financials (Income Statement, Balance Sheet, and Cash Flow Statements) for the five-year planning cycle using the tools and models in hand.</li><li>Reviews and analyzes Financial Statements to ensure accuracy and completeness.</li><li>Reports progress against plan and milestones.</li></ul><p><strong>Insurance</strong></p><ul><li>Obtains contracts, work orders, and certificates of insurance to verify coverage by contractors and insurance carriers.</li><li>Filing and overseeing projects related to retention requirements.</li><li>Filling Data Entry of claims and legal payments in the System.</li><li>Initiate the process settlement payments for claimants payments for the Claims Department</li><li>Enters and sets up new claims/case files with high degree of efficiency.</li><li>Indexes claims/cases using the system & database.</li><li>Send out acknowledgment letters on new claims.</li><li>Investigates contractor claims, researches, and gathers information using work order scheduling history and computer data systems.</li><li>Develop knowledge of relevant claims databases to create and produce reports as requested.</li><li>Effectively coordinates with Claims team in assigned tasks.</li><li>Monitors contractors claim handling through resolution and evaluate and negotiates the settlement</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Education requirements</strong></p><p>Bachelor s degree in accounting, finance or relevant field</p><p><strong>Background and experience</strong></p><p><strong>Competencies and skills</strong></p><ul><li>10 years of relevant experience.</li><li>Oil and Gas / Energy industry experience is preferred (including upstream and downstream exposure).</li><li>Working experience in Treasury Operations, including financial planning, Compliance, and Insurance.</li><li>Familiarity with IFRS (international Financial Reporting Standards) supported by ACCA/CIMA qualification or education in progress.</li><li>Knowledge of financial statements and consolidation of financial statements.</li><li>Experience in presenting and preparing proposals to recommend new strategies.</li></ul><p><strong>Soft:</strong></p><ul><li>Strong communication skills (Written and Verbal)</li><li>Time Management and able to handle workload.</li><li>Proactive person</li><li>Ability to meet tight deadlines and able to work under pressure.</li><li>Attention to detail,</li></ul><p><strong>Technical :</strong></p><ul><li>SAP finance module proficiency: Working knowledge of ERP system and advanced MS Office applications skills.</li><li>Reporting treasury operations, insurance and Compliance matters including tracking of discrepancies in statement and reports.</li><li>Demonstrated effective Bank relation skills and bank procedure knowledge.</li></ul>
<p>Planning and Executing and supervising all financial transactions at OQ8 including incoming and outgoing funds (treasury), financial analysis record-keeping, Insurance & Compliance under VP Finance scope, acting as single point of accountability and team player of Treasury with direct accountability overs Treasury operations, Insurance and Compliance processes, ensuring the appropriate, changes, to enhance the quality or value in existing methods.</p><p>The position will act in accordance with OQ8 s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main tasks and responsibilities:</strong></p><p><strong>Treasury</strong></p><p>Monitoring cash functions, including cash positioning, cash reporting and forecasting, short-term investing and borrowing, wire payments, fraud prevention, FX management and hedging, bank account setup and maintenance, bank relationship management, liquidity management, foreign currency exposure and foreign currency payments.</p><p>Financial reporting requirements such as finance loan, cost report, and monitoring debts drawdown, equity cash call, debt repayment and interest payment. This includes the execution of a timely/accurate reporting of cash flow reports required by the Chief Financial Officer for review of fund position.</p><p>Preparing & monitoring all OQ8 Finance Debt Cost Budget & Interest cost management.</p><p>Ensure all debt and capital related transactions are completed in a timely and accurate manner (e.g., equity cash calls, debt drawdowns, principal payments, interest payments, fees related to facilities</p><p>Administration of the treasury operations and transaction in respect of cash and the management of all OQ8 bank accounts,</p><p>Lead the execution of FX currency transactions.</p><p>Place fixed deposits.</p><p>Ensures timely availability of funding to cover all OQ8 s obligation.</p><p>Ensure funds received from lenders and owners are on timely basis.</p><p>Excess funds deposited in the interest earning account on timely basis (e.g., usage of overnight clearing account)</p><p>Support Manager in finding optimal solutions for applications of available funds.</p><p>coordinate payment and receiving of fund transactions with stakeholders,</p><p>Coordinate with departments to ensure that complete and accurate information is received for the cash flow forecasting reports in order to ensure the availability of funds to cover all obligations with no delay and no shortfall while securing the timely and accurate generation of all the required reports.</p><p>Responsible for Loan Agreements end to end process (fund and finance position in the banks, negotiation of charges for all banking services, Interest Charges & Review the settlement).</p><p><strong>Planning & Forecasting</strong></p><p>Gathers, interprets, and uses complex data to develop financial models that will improve Treasury processes and optimize results.</p><p>Executes financial models for OQ8 projects as part of Capital Planning Five-year forecast during the annual Business Planning Cycle.</p><p>Develops various financial scenarios for all units based on several variables, including business structure, feedstock and product prices, technologies, product premium per segment, CAPEX, and OPEX.</p><p>Interprets these scenarios and their impact on project returns into commercial terms to support optimization of business decisions.</p><p>Analyses and presents key results of financial analyses to OQ8 team and decision-makers in a clear manner.</p><p>Identifies critical elements to maximize project returns and optimize business risks in these transactions.</p><p>Develop, maintain, and report the medium-to-long term 5-year finance strategy for Treasury.</p><p>Develop cash flow forecasts for EPC Contractor, progress payments, loan repayments and other major contractor payment commitments on periodic basis.</p><p>Monitor and report the actual spend against the annual business plan and the forecast highlighting variances.</p><p>Manages and estimate foreign currency bookings (primarily forward and spot deals), financial guarantees, LC opening based on commitments.</p><p>Coordinating Due Diligence of Debt structure & interacting with financial advisor to prepare Funding.</p><p>Coordinating with Snr Financial Analyst to prepare / support OQ8 Financial Model for financing strategies purpose.</p><p>Coordinating to develop Treasury Policy & procedure.</p><p>Highlight medium to long term view of the financial position of the company and work with the Manager of Treasury to present key financial considerations and solution options.</p><p>Structure financing solutions for existing borrowings and new funding needs whilst ensuring structures are following OQ8 Refinery strategy and existing terms and conditions.</p><p><strong>Financial Planning and Reporting</strong></p><p>Leads finance Refinery value project initiatives and cost optimization program.</p><p>Participates in budgeting for departments and projects.</p><p>Supports the team in data collection from major focal points in the businesses.</p><p>Develops Monthly Latest Estimate on Capex Actual expenditure and performs Variance analysis against Annual Approved budget.</p><p>Prepares Capital Planning reports for internal and external stakeholders.</p><p>Prepares Consolidated Financials (Income Statement, Balance Sheet, and Cash Flow Statements) for the five-year planning cycle using the tools and models in hand.</p><p>Reviews and analyzes Financial Statements to ensure accuracy and completeness.</p><p>Reports progress against plan and milestones.</p><p><strong>Insurance</strong></p><p>Obtains contracts, work orders, and certificates of insurance to verify coverage by contractors and insurance carriers.</p><p>Filing and overseeing projects related to retention requirements.</p><p>Filling Data Entry of claims and legal payments in the System.</p><p>Initiate the process settlement payments for claimants payments for the Claims Department</p><p>Enters and sets up new claims/case files with high degree of efficiency.</p><p>Indexes claims/cases using the system & database.</p><p>Send out acknowledgment letters on new claims.</p><p>Investigates contractor claims, researches, and gathers information using work order scheduling history and computer data systems.</p><p>Develop knowledge of relevant claims databases to create and produce reports as requested.</p><p>Effectively coordinates with Claims team in assigned tasks.</p><p>Monitors contractors claim handling through resolution and evaluate and negotiates the settlement</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Education requirements</strong></p><p>Bachelor s degree in accounting, finance or relevant field</p><p><strong>Background and experience</strong></p><p><strong>Competencies and skills</strong></p><p>10 years of relevant experience.</p><p>Oil and Gas / Energy industry experience is preferred (including upstream and downstream exposure).</p><p>Working experience in Treasury Operations, including financial planning, Compliance, and Insurance.</p><p>Familiarity with IFRS (international Financial Reporting Standards) supported by ACCA/CIMA qualification or education in progress.</p><p>Knowledge of financial statements and consolidation of financial statements.</p><p>Experience in presenting and preparing proposals to recommend new strategies.</p><p><strong>Soft:</strong></p><p>Strong communication skills (Written and Verbal)</p><p>Time Management and able to handle workload.</p><p>Proactive person</p><p>Ability to meet tight deadlines and able to work under pressure.</p><p>Attention to detail,</p><p><strong>Technical :</strong></p><p>SAP finance module proficiency: Working knowledge of ERP system and advanced MS Office applications skills.</p><p>Reporting treasury operations, insurance and Compliance matters including tracking of discrepancies in statement and reports.</p><p>Demonstrated effective Bank relation skills and bank procedure knowledge.</p>
<p><p>The vehicle inspector inspects all vehicle repairs to ensure maintenance is performed to the highest standard. Responsible for daily quality control of all vehicle repairs performed by the work center. Complies with all applicable USAF Technical Order (TO) requirements. Ensures compliance with Performance Work Statement (PWS) and Amentum ISO 9001 Quality Management System (QMS).</p>
<h4>Principal accountabilities</h4>
<ul>
<li>Inspects all vehicle repairs to ensure quality control is maintained to the highest level.</li>
<li>Monitors quality of work performed by technicians and documents rejected vehicle repairs.</li>
<li>Ensures safety practices and housekeeping guidelines are maintained to the highest standard.</li>
<li>Conducts impromptu toolbox inspections for accountability and serviceability of assigned tools.</li>
<li>Informs the chief mechanic of any deficiencies noted.</li>
<li>Conducts limited technical inspections (LTI's) on assigned vehicles and ensures inspections are performed within prescribed guidelines, determining the causes of malfunctions, extent of repairs required, parts required and cost of repair.</li>
<li>Assists with on-the-job training of new mechanics; provides knowledge, expertise and training to mechanics; provides task certification for mechanics in training and certifies periodic training.</li>
<li>Assists mechanics with repairs or replacement of parts and assemblies, realignment and adjustment systems including manual and automatic transmissions, steering and braking systems, clutches, fluid flywheels and torque converters, axle hubs and bearings, fuel air and cooling systems, suspension and body work.</li>
<li>Assists mechanics with troubleshooting and calibrating vehicle systems using diagrams, manuals, special tools, meters and test equipment.</li>
<li>Checks completeness and accuracy of maintenance forms such as work orders, parts requests and maintenance sheets; records data such as hours worked, work performed, speedometer/hour meter readings, parts used.</li>
<li>Ensures all tools, personal protective equipment and clothing issued remain safe, secure and serviceable reporting any deficiencies.</li>
<li>Assists with parts research by means of the commercial manuals, technical orders and parts manuals; checks all parts research to ensure accuracy and that only required repair parts are ordered.</li>
<li>Inspects vehicles after preparation of USAF vehicle assets for air/land/sea movement.</li>
<li>Ensures all hazardous materials are handled, stored and disposed of in accordance with Amentum Standard Operating Procedures (SOPs) and host nation rules.</li>
<li>Ensures that only current up-to-date technical orders and commercial manuals are used when repairing vehicles or assisting in repairs.</li>
<li>Uses quality database to enter and maintain all inspections required by SOP, WI's and all PWs publications.</li>
<li>Reports any discrepancies in shop first aid kits, fire extinguishers and eyewash stations.</li>
<li>Performs other duties as assigned.</li>
<li>Works in maintenance shop or warehouse environment and may be required to work outdoors for extended periods.</li>
</ul>
<h4>Minimum requirements</h4>
<ul>
<li>Must have excellent organizational skills and be able to understand, speak, read and write English at an intermediate level.</li>
<li>Must possess a valid home country driver's license and ability to obtain host nation driver's license.</li>
<li>Will be required to operate material handling equipment and light to heavy military type vehicles.</li>
<li>High school diploma or equivalent required.</li>
<li>Four years' experience in vehicle repair required with three years on USAF equipment required.</li>
<li>Two years' experience in a quality control capacity and the ability to mentor individuals on a corrective action plan.</li>
<li>Will be exposed to extreme noise from operating equipment.</li>
<li>Will be required to wear proper personal protective equipment (PPE) according to prescribed procedures and as required for task being performed.</li>
<li>Physically capable of performing all required duties; capable of lifting/pushing/pulling minimum of 50 lbs. and performing extensive work handling/lifting equipment.</li>
<li>Ability to travel domestically and internationally.</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>Proficiency in the use of personal computers with Windows operating system and Microsoft Office to include as a minimum, Excel and Word systems is preferred.</li>
<li>Recognized national qualification in vehicle maintenance at a higher level preferred.</li>
</ul></p><p></p>
<p><h4>About the role</h4>
<p>We’re hiring a highly organized and communication-focused appointment setter to generate qualified meetings and support sales pipeline growth for a fast-growing business.</p>
<p>This role is focused on:</p>
<ul>
<li>Outbound outreach</li>
<li>Lead qualification</li>
<li>Appointment scheduling</li>
<li>CRM management</li>
<li>Sales coordination</li>
</ul>
<p>You’ll engage prospects through:</p>
<ul>
<li>Phone calls</li>
<li>Email outreach</li>
<li>LinkedIn messaging</li>
</ul>
<p>and schedule qualified meetings for the sales team.</p>
<p>If you’re confident communicating with prospects, managing schedules, and keeping pipelines organized — this role is a strong fit.</p>
<h4>What you’ll own</h4>
<p><strong>Lead engagement & outreach</strong></p>
<p>Reach out to prospects through:</p>
<ul>
<li>Phone calls</li>
<li>Email</li>
<li>LinkedIn</li>
</ul>
<p>Qualify leads based on:</p>
<ul>
<li>Role</li>
<li>Company type</li>
<li>Industry fit</li>
<li>Business need</li>
</ul>
<p>Confirm interest before scheduling meetings.</p>
<p>Support outbound lead generation and pipeline activity.</p>
<p><strong>Appointment setting & scheduling</strong></p>
<p>Schedule meetings using:</p>
<ul>
<li>Calendly</li>
<li>HubSpot Meetings</li>
<li>Google Calendar</li>
<li>Outlook</li>
</ul>
<p>Manage scheduling across multiple time zones.</p>
<p>Send:</p>
<ul>
<li>Confirmations</li>
<li>Reminders</li>
<li>Reschedules</li>
<li>Follow-ups</li>
</ul>
<p>Ensure clean calendar coordination and booking accuracy.</p>
<p><strong>CRM & pipeline management</strong></p>
<p>Maintain accurate CRM records in:</p>
<ul>
<li>Salesforce</li>
<li>HubSpot</li>
<li>Zoho CRM</li>
</ul>
<p>Log:</p>
<ul>
<li>Outreach activity</li>
<li>Appointment updates</li>
<li>Notes</li>
<li>Follow-up status</li>
</ul>
<p>Keep pipeline records clean and organized.</p>
<p><strong>Sales team coordination</strong></p>
<p>Work closely with:</p>
<ul>
<li>SDRs</li>
<li>BDRs</li>
<li>Account executives</li>
</ul>
<p>Provide clean handoff notes and prospect context.</p>
<p>Align on:</p>
<ul>
<li>Target accounts</li>
<li>Lead quality</li>
<li>Outreach feedback</li>
</ul>
<p>Help improve outreach messaging and appointment quality.</p>
<p><strong>Performance tracking</strong></p>
<p>Track:</p>
<ul>
<li>Calls made</li>
<li>Emails sent</li>
<li>Appointments booked</li>
<li>Show rates</li>
</ul>
<p>Identify gaps in conversion or attendance rates.</p>
<p>Support improvements in scheduling and outreach performance.</p>
<h4>Requirements</h4>
<p><strong>Must-have</strong></p>
<ul>
<li>1–2 years of experience in:</li>
<ul>
<li>Appointment setting</li>
<li>Sales support</li>
<li>Inside sales</li>
<li>Customer-facing roles</li>
<li>Lead generation</li>
</ul>
<li>Familiarity with:</li>
<ul>
<li>Salesforce</li>
<li>HubSpot</li>
<li>Zoho CRM</li>
<li>Calendly</li>
<li>Google Calendar</li>
<li>Outlook</li>
</ul>
<li>Strong written and verbal English communication skills</li>
<li>Ability to manage multiple calendars and time zones</li>
<li>Highly organized with strong attention to detail</li>
<li>Comfortable working U.S. business hours</li>
</ul>
<p><strong>Nice to have</strong></p>
<ul>
<li>Experience supporting SDR/BDR teams</li>
<li>Familiarity with:</li>
<ul>
<li>Outreach</li>
<li>SalesLoft</li>
<li>Apollo</li>
</ul>
<li>Experience in:</li>
<ul>
<li>SaaS</li>
<li>B2B services</li>
<li>Marketing agencies</li>
</ul>
<li>Knowledge of sales methodologies such as:</li>
<ul>
<li>BANT</li>
<li>SPIN</li>
<li>Challenger</li>
</ul>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>You are confident communicating with prospects</li>
<li>You stay organized managing multiple schedules</li>
<li>You follow up consistently and professionally</li>
<li>You are proactive and detail-oriented</li>
<li>You enjoy helping sales teams stay efficient</li>
<li>You thrive in fast-paced, performance-driven environments</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Reach out to prospects through calls, email, and LinkedIn</li>
<li>Qualify leads and schedule meetings</li>
<li>Manage calendars and appointment logistics</li>
<li>Update CRM records and pipeline activity</li>
<li>Coordinate with sales reps on handoffs and follow-ups</li>
<li>Track booking metrics and optimize scheduling workflows</li>
</ul>
<p>In short:</p>
<p>You help keep the sales pipeline full by engaging prospects, qualifying interest, and booking high-quality meetings efficiently.</p>
<h4>Key metrics (KPIs)</h4>
<ul>
<li>Daily outreach activity completed</li>
<li>Qualified appointments booked</li>
<li>Meeting show rates (70–80%+)</li>
<li>CRM accuracy and organization</li>
<li>Speed of follow-up and scheduling responsiveness</li>
<li>Positive feedback from sales teams on handoff quality</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>Direct impact on pipeline growth and revenue generation</li>
<li>Opportunity to grow into SDR, BDR, or account executive roles</li>
<li>Exposure to modern sales tools and outbound workflows</li>
<li>Fully remote role with measurable performance metrics</li>
<li>Fast-paced sales environment with growth opportunities</li>
<li>Competitive compensation and performance incentives</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Recruiter interview</li>
<li>Scheduling / outreach exercise</li>
<li>Client interview</li>
<li>Offer and onboarding</li>
</ul>
<h4>Apply now</h4>
<p>If you:</p>
<ul>
<li>Enjoy speaking with prospects</li>
<li>Are highly organized with scheduling and follow-ups</li>
<li>Can manage outreach and appointment coordination efficiently</li>
<li>Thrive in fast-paced sales environments</li>
</ul>
<p>This role is a strong fit for professionals who enjoy lead engagement, appointment setting, and sales pipeline support.</p></p><p></p>
<p>Mandarin Oriental Muscat is looking for a Leisure Sales Executive German Speaking Omani National to join our Sales and Marketing team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p><p>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p><p>Mandarin Oriental Muscat</p><p>Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events. For those seeking a luxury living experience in one of Muscat s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group s legendary service, world-class amenities and sweeping sea or mountain views.</p><p><b><br></b></p><p><b>Scope of Position</b></p><p>As Leisure Sales Executive , you will work closely with the Director of Commercial Strategy, Senior Sales Manager and the Sales team to drive leisure business and achieve or exceed monthly, quarterly, and annual revenue targets. The role focuses on developing and maintaining strong relationships with key leisure accounts, including travel agencies, tour operators, Destination Management Companies (DMCs), wholesalers, consortia, and other leisure partners across assigned markets. You will be responsible for identifying new business opportunities, managing existing leisure accounts, implementing sales strategies and account plans, and increasing the hotel s market share within the leisure segment. The role requires a proactive approach to account management, sales calls, client entertainment, site inspections, and market development while positioning Mandarin Oriental, Muscat as a preferred luxury leisure destination.</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Understand, communicate, and adhere to all corporate and hotel policies and standard operating procedures.</li><li>Ensure all business activities and decisions comply with the MOHG Code of Conduct and applicable laws, rules, and regulations.</li><li>Fully understand and support Mandarin Oriental, Muscat s People & Culture strategic policies.</li><li>Support all learning and development activities as required.</li><li>Safeguard confidential information and personal data relating to guests, customers, colleagues, and the hotel.</li><li>Support and adhere to all policies and procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li><li>Ensure compliance with the MOHG Social Media Policy.</li><li>Act as a hotel and brand ambassador at all times.</li><li>Carry out any additional duties requested by management related to hotel operational activities.</li><li>Generate, develop, and maintain leisure accounts within assigned markets and segments through proactive sales activities.</li><li>Develop and maintain productive relationships with travel agencies, tour operators, DMCs, wholesalers, consortia, and other key leisure partners.</li><li>Identify and develop new leisure business opportunities to increase room revenue, occupancy, and market share.</li><li>Conduct face-to-face sales calls, telephone calls, client entertainment, presentations, and site inspections.</li><li>Implement and execute leisure sales objectives, strategies, and action plans to achieve and exceed assigned targets.</li><li>Manage assigned leisure accounts and continuously evaluate their production, potential, and performance.</li><li>Support the development and implementation of seasonal leisure campaigns, tactical offers, packages, and promotions in collaboration with relevant departments.</li><li>Maintain awareness of leisure market trends, source markets, booking patterns, customer preferences, and competitor activities.</li><li>Monitor competitors leisure positioning, rates, packages, promotions, and market activity and report relevant threats and opportunities.</li><li>Develop strong and productive relationships with existing business partners while actively identifying potential new partners.</li><li>Ensure negotiated agreements and selling strategies are adhered to and maximize upselling opportunities whenever possible.</li><li>Conduct regular account reviews and recommend actions to increase production from key leisure partners.</li><li>Maintain accurate and up-to-date information regarding assigned accounts, activities, opportunities, and production in the relevant systems in accordance with MOHG standards.</li><li>Respond to client and partner requests within the time frames established by the company.</li><li>Participate in leisure sales activities, roadshows, trade events, exhibitions, sales missions, and networking opportunities as required.</li><li>Attend major events in the hotel and city as requested by the Department Head.</li><li>Cross-sell Mandarin Oriental properties worldwide whenever appropriate and identify opportunities to generate business across the Group.</li><li>Support customer loyalty and Mandarin Oriental brand standards by delivering service excellence throughout the customer experience.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p>We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p><p>Mandarin Oriental Muscat</p><p>Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events. For those seeking a luxury living experience in one of Muscat s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group s legendary service, world-class amenities and sweeping sea or mountain views.</p><p>Scope of Position</p><p>As Leisure Sales Executive , you will work closely with the Director of Commercial Strategy, Senior Sales Manager and the Sales team to drive leisure business and achieve or exceed monthly, quarterly, and annual revenue targets. The role focuses on developing and maintaining strong relationships with key leisure accounts, including travel agencies, tour operators, Destination Management Companies (DMCs), wholesalers, consortia, and other leisure partners across assigned markets. You will be responsible for identifying new business opportunities, managing existing leisure accounts, implementing sales strategies and account plans, and increasing the hotel s market share within the leisure segment. The role requires a proactive approach to account management, sales calls, client entertainment, site inspections, and market development while positioning Mandarin Oriental, Muscat as a preferred luxury leisure destination.</p>