وظائف أخصائي منتجات في سلطنة عمان

<p>We are seeking a driven, persuasive, and professional <strong>Female Immigration Sales Specialist</strong> to join our growing team in Muscat. If you have strong communication skills and a passion for guiding clients through global mobility opportunities, we want to hear from you.</p><p><strong>Key Responsibilities</strong></p><ul><li>Consult with prospective clients to understand their immigration goals and present tailored service packages.</li><li>Convert leads into active clients through clear, professional sales presentations.</li><li>Maintain detailed records of client interactions and file updates.</li><li>Achieve monthly sales targets while providing exceptional, trustworthy customer service.</li></ul><p><strong>Requirements &amp; Qualifications</strong></p><ul><li>Proven experience in sales or business development (<strong>Prior experience in immigration/visa consulting is a strong advantage</strong>).</li><li>Fluent in spoken and written English; additional language skills are a plus.</li><li>Professional demeanor with outstanding interpersonal and closing skills.</li><li>Ability to work effectively in a target-driven environment.</li></ul><p><strong>What We Offer</strong></p><ul><li>Competitive base salary + attractive commission structure.</li><li>Professional work environment with career growth opportunities.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Drilling Product Engineer is responsible for assisting the PSD team to deliver safe, efficient, and reliable product and service delivery for our customers. The WEC Drilling Product Engineer develops and delivers optimized technical job designs for the area of responsibility. This person identifies opportunities for continuous improvement of service delivery and formally communicate findings, and supports the Business Line(s) in risk management and apply lessons learned to improve job design. The WEC Drilling Product Engineer provides real-time support to PSD operations as required, and is responsible for the COSD (i.e. resource consumption).</p><br><ul><li>Develop technical job designs as required for the Business Line(s).</li><li>Identify areas where new and cost-effective techniques can be applied.</li><li>Explore opportunities for value-added products and services.</li><li>Provide technical support throughout the service delivery process.</li><li>Understand and communicate value of technology and interpretations.</li><li>Consult with relevant subject matter experts as required to optimize the technical design.</li><li>Support the OU PSD and/or PSD Manager in the execution phase with design changes as required due to changes in job dimensions, resource availability, service quality incidents, etc.</li><li>Assist in incident response, recovery, and incident investigation.</li><li>Support multiple Business Line(s) operations in a collaborative optimized job design.</li><li>Assist sales and commercial team in evaluating technical viability and tenders.</li><li>Analyze job execution vs. design and formally capture design improvements and optimization opportunities (lessons learned and best practices).</li></ul><p><strong>Minimum Qualifications:</strong></p><br><ul><li>Bachelor's degree in Engineering or Geoscience.</li><li>Strong technical competency in Drilling Downhole Products such (Bits, Jars, Reamers, Stabilizers...etc)</li><li>Strong technical competency in BHA design.</li><li>Minimum of 5 years of experience in similar roles.</li></ul><br><p>SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, national origin, age, disability, or other characteristics protected by law.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Product Owner Support et Service - Satisfly et SharePoint F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Rejoindre Safran Aircraft Engines, c'est contribuer à façonner l'avenir de l'aviation, avec une motorisation plus verte, plus économe et plus durable.<br>Au sein de la direction des Opérations Clients, nous pilotons la relation Support et Service avec l'ensemble de nos clients, telle que la facturation, les garanties, les contrats, le leasing, etc.. <br>Le SharePoint est au cœur de la performance et de la transformation digitale, tandis que la voix de nos clients est un levier stratégique majeur pour la performance de nos activités !<br>En tant que Product Owner, vous serez responsable de la vision, du pilotage et de la valorisation des outils Satisfly et SharePoint, en lien étroit avec les besoins métiers. Vous serez au cœur des enjeux d'expérience client et de digitalisation des pratiques collaboratives<br>Vos missions :<br> • Piloter l'outil Satisfly (Customer Satisfaction)<br> o Assurer le développement et l'accompagnement des utilisateurs du nouvel outil Satisfly<br> o Définir la roadmap produit en lien avec les enjeux métier<br> o Recueillir, prioriser et formaliser les besoins utilisateurs<br> o Superviser la collecte, l'analyse et la restitution des feedbacks clients<br> o Mettre en place et suivre les KPI de satisfaction et d'usage<br> o Identifier des axes d'amélioration continue de l'expérience client<br> • Être garant des environnements SharePoint<br> o Structurer et gouverner les espaces SharePoint (arborescence, droits, usage)<br> o Assurer la qualité, la pertinence et la mise à jour des contenus<br> o Définir les bonnes pratiques et accompagner les utilisateurs<br> o Améliorer l'expérience utilisateur et l'ergonomie des espaces collaboratifs<br> • Coordination et delivery<br> o Travailler en coordination avec les équipes IT pour les évolutions techniques<br> o Piloter les releases et assurer le suivi des développements<br> o Animer les communautés utilisateurs et conduire le change management<br> o Assurer la communication autour des outils et de leurs évolutions</p><br><br><p>Pourquoi nous rejoindre ?<br> • Vous contribuerez directement à l'amélioration de l'expérience client d'un grand acteur de l'aéronautique<br> • Vous serez au cœur de la transformation digitale des Opérations Clients<br> • Vous travaillerez dans un environnement collaboratif, où la curiosité et la créativité sont encouragées<br> • Vous travaillerez sur des outils stratégiques à fort impact business<br> • Vous développerez une double compétence produit &amp; métier, très valorisée</p><br><br><p>Formation :<br> • Bac +5 (école d'ingénieur, école de commerce ou université) avec spécialisation en digital, gestion de projet ou domaine connexe<br> • Première expérience souhaitée (apprentissage ou 2/3 ans sur un poste équivalent)<br>Compétences techniques<br> • Expérience en pilotage produit<br> • Maîtrise de SharePoint (administration fonctionnelle, usages collaboratifs) <br> • Sensibilité aux outils de collecte et d'analyse de la satisfaction client<br> • Capacité à suivre des KPI et à exploiter la donnée pour piloter la performance <br> • Bonne compréhension des environnements IT et outils digitaux<br>Compétences comportementales<br> • Esprit d'équipe et d'entraide<br> • Orientation client et sens du service<br> • Esprit analytique et capacité de synthèse<br> • Excellente communication avec des interlocuteurs variés (métiers, IT, direction)<br> • Curiosité, esprit d'innovation et goût du challenge.<br> • Force de proposition et culture de l'amélioration continue<br> • Langues : Français et anglais professionnel</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Product Owner Satisfly et garant-e SharePoint – Support et Service F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Rejoindre Safran Aircraft Engines, c'est contribuer à façonner l'avenir de l'aviation, avec une motorisation plus verte, plus économe et plus durable.<br>Au sein de la direction des Opérations Clients, nous pilotons la relation Support et Service avec l'ensemble de nos clients, telle que la facturation, les garanties, les contrats, le leasing, etc.. <br>Le SharePoint est au cœur de la performance et de la transformation digitale, tandis que la voix de nos clients est un levier stratégique majeur pour la performance de nos activités !<br>En tant que Product Owner, vous serez responsable de la vision, du pilotage et de la valorisation des outils Satisfly et SharePoint, en lien étroit avec les besoins métiers. Vous serez au cœur des enjeux d'expérience client et de digitalisation des pratiques collaboratives<br>Vos missions :<br> • Piloter l'outil Satisfly (Customer Satisfaction)<br> o Assurer le développement et l'accompagnement des utilisateurs du nouvel outil Satisfly<br> o Définir la roadmap produit en lien avec les enjeux métier<br> o Recueillir, prioriser et formaliser les besoins utilisateurs<br> o Superviser la collecte, l'analyse et la restitution des feedbacks clients<br> o Mettre en place et suivre les KPI de satisfaction et d'usage<br> o Identifier des axes d'amélioration continue de l'expérience client<br> • Être garant des environnements SharePoint<br> o Structurer et gouverner les espaces SharePoint (arborescence, droits, usage)<br> o Assurer la qualité, la pertinence et la mise à jour des contenus<br> o Définir les bonnes pratiques et accompagner les utilisateurs<br> o Améliorer l'expérience utilisateur et l'ergonomie des espaces collaboratifs<br> • Coordination et delivery<br> o Travailler en coordination avec les équipes IT pour les évolutions techniques<br> o Piloter les releases et assurer le suivi des développements<br> o Animer les communautés utilisateurs et conduire le change management<br> o Assurer la communication autour des outils et de leurs évolutions</p><br><br><p>Pourquoi nous rejoindre ?<br> • Vous contribuerez directement à l'amélioration de l'expérience client d'un grand acteur de l'aéronautique<br> • Vous serez au cœur de la transformation digitale des Opérations Clients<br> • Vous travaillerez dans un environnement collaboratif, où la curiosité et la créativité sont encouragées<br> • Vous travaillerez sur des outils stratégiques à fort impact business<br> • Vous développerez une double compétence produit &amp; métier, très valorisée</p><br><br><p>Formation :<br> • Bac +5 (école d'ingénieur, école de commerce ou université) avec spécialisation en digital, gestion de projet ou domaine connexe<br> • Première expérience souhaitée (apprentissage ou 2/3 ans sur un poste équivalent)<br>Compétences techniques<br> • Expérience en pilotage produit<br> • Maîtrise de SharePoint (administration fonctionnelle, usages collaboratifs) <br> • Sensibilité aux outils de collecte et d'analyse de la satisfaction client<br> • Capacité à suivre des KPI et à exploiter la donnée pour piloter la performance <br> • Bonne compréhension des environnements IT et outils digitaux<br>Compétences comportementales<br> • Esprit d'équipe et d'entraide<br> • Orientation client et sens du service<br> • Esprit analytique et capacité de synthèse<br> • Excellente communication avec des interlocuteurs variés (métiers, IT, direction)<br> • Curiosité, esprit d'innovation et goût du challenge.<br> • Force de proposition et culture de l'amélioration continue<br> • Langues : Français et anglais professionnel</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>ABOUT THE JOB</p><br><p>The Omnichannel Architecture Governance community is regrouping architects from all our Tech Divisions, Regions and Functions to trigger, support or help accelerate initiatives and projects by providing architects with a cohesive set of principles, tools, strategies and a network of excellence.</p><br><p>CHANEL's Information Systems Department has completed a key milestone in its transformation by migrating its Enterprise Architecture repository to LeanIX.</p><br><p>After initial deployment, we are now entering a phase to broaden its usage and bring additional use cases. In our current organization, we are looking for a leader capable to drive the development of this inventory into a true strategic steering cockpit for the Group.</p><br><p>Within Chanel’s Global IT organisation, you will play a pivotal role in shaping how the Maison understands, governs, and evolves its technology landscape. As the Architecture Referential Product Owner, you will be the driving force behind our Enterprise Architecture Management (EAM) platform, ensuring it becomes a trusted source of truth for IT and business stakeholders across the globe.</p><br><p>You will sit at the crossroads of technology strategy, data governance, and cross-functional collaboration. You will interact daily with Enterprise Architects, IT domain leaders, application owners across regions, divisions and functions. You will have direct visibility into how Chanel plans, rationalises, and transforms its application portfolio to support its long-term ambitions.</p><br><p>You will help shape architectural decisions that touch every corner of the House — from boutique operations and client engagement to supply chain and corporate functions. If you are passionate about turning complex IT landscapes into clear, actionable insights, this role is for you.</p><br><p>WHAT IMPACT YOU CREATE AT CHANEL</p><br><ul><li><p><b>Own and steer the Architecture Referential (LeanIX) platform roadmap</b>: You contribute to define the vision, prioritize enhancements, and ensure the platform evolves in line with Chanel’s IT strategy. Your guidance directly influence how the organisation visualises and manages its technology portfolio.</p><br></li><li><p><b>Drive data quality and completeness</b>: You establish governance standards and engage with application owners and IT teams worldwide to ensure the information within LeanIX is accurate, up-to-date, and meaningful. High-quality data means better decision-making at every level.</p><br></li><li><p><b>Enable strategic IT portfolio decisions</b>: By delivering clear dashboards, reports, and analyses, you empower leadership to identify redundancies, assess technology risks, plan modernisation roadmaps, and allocate investment where it matters most.</p><br></li><li><p><b>Champion adoption and engagement</b>: You design and lead training sessions, communication campaigns, and community rituals that make LeanIX a living tool — not just a repository — used actively by hundreds of contributors across the organisation.</p><br></li><li><p><b>Connect the dots across the ecosystem</b>: You ensure LeanIX integrates seamlessly with adjacent tools and processes (CMDB, project portfolio management, cloud inventories), creating a coherent and connected view of Chanel’s IT landscape.</p><br></li></ul><p>What makes this role unique is the combination of product ownership rigour with enterprise-wide architectural impact, all within a Maison that values craft, excellence, and long-term thinking.</p><br><p>YOU ARE ENERGISED BY</p><br><ul><li><p>Bringing structure and clarity to complex, multi-layered technology environments — you find satisfaction in making the invisible visible.</p><br></li><li><p>Engaging with a diverse, global community of stakeholders — from architects and developers to C-level leaders — and building trusted relationships across cultures and time zones.</p><br></li><li><p>Operating in an environment where craftsmanship and attention to detail are valued as much in IT as they are in the products Chanel creates.</p><br></li><li><p>Navigating ambiguity with confidence — this is a role where you will need to shape processes and define best practices, not just follow them.</p><br></li><li><p>Continuous learning and staying at the forefront of Enterprise Architecture Management trends, tools, and methodologies.</p><br></li></ul><p>WHAT YOU WILL BRING</p><br><ul><li><p><b>Experience</b>: 5+ years of hands-on experience with LeanIX or a comparable Enterprise Architecture Management platform (e.g., Ardoq, Mega). Proven experience acting as a Product Owner or functional lead for an enterprise-scale platform.</p><br></li><li><p><b>Technical acumen</b>: A solid understanding of enterprise architecture frameworks (TOGAF, ArchiMate), IT portfolio management concepts, and application lifecycle management. Familiarity with integration patterns (APIs, data feeds) and adjacent IT management tools.</p><br></li><li><p><b>Stakeholder engagement</b>: A natural ability to collaborate with and influence senior stakeholders across IT functions. You are comfortable presenting to leadership and equally comfortable coaching individual contributors on data entry best practices.</p><br></li><li><p><b>Analytical mindset</b>: Strong skills in data analysis, reporting, and visualisation. You know how to turn raw data into compelling stories that drive action.</p><br></li><li><p><b>Communication</b>: Excellent written and verbal communication skills in English; French is a plus. You can adapt your message to your audience, whether it is a boardroom presentation or a hands-on workshop.</p><br></li><li><p><b>Rigour and autonomy</b>: You are structured, detail-oriented, and capable of managing multiple priorities in a fast-paced, global environment. You take ownership and deliver without needing to be closely supervised.</p><br></li><li><p><b>Mindset</b>: A genuine curiosity for how technology can serve a luxury Maison’s unique business model, and the humility to listen, learn, and adapt.</p><br></li></ul><p>WHAT CHANEL CAN OFFER YOU</p><br><ul><li><p><b>Enterprise-wide exposure</b>: You will gain a panoramic understanding of Chanel’s global IT landscape, business processes, and strategic priorities — a rare vantage point that accelerates your professional growth.</p><br></li><li><p><b>Leadership development</b>: By owning a platform with global reach, you will sharpen your skills in stakeholder management, influence without authority, and strategic communication.</p><br></li><li><p><b>Technical depth</b>: You will deepen your expertise in Enterprise Architecture Management, data governance, and IT portfolio optimisation — competencies that are increasingly valued across the industry.</p><br></li><li><p><b>A path forward</b>: This role can open doors to broader positions in IT strategy, enterprise architecture leadership, or digital transformation programme management within Chanel’s global organisation.</p><br></li><li><p><b>A distinctive culture</b>: At Chanel, you will experience a working environment where long-term vision takes precedence over short-term pressure, where excellence is expected and individuality is celebrated.</p><br></li></ul><p><i>At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.</i></p><br> </div>

<p><h4>Description</h4> <p><strong>The opportunity</strong><br> A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository being built to go-live in 2027.</p> <p>This is one of the two most important hires the organisation will make, alongside the Project Manager. We are hiring a Product Owner to own the product in its entirety: the platform itself, the commercial proposition wrapped around it, the offerings made to each participant type, the fee schedule, the rulebook, the participant documentation, and the operating model that governs how participants interact with the platform. The role sets the what; the Project Manager delivers the when.</p> <p>The post-holder must be a deep domain expert in central securities depository, custody, and post-trade infrastructure: fluent in settlement, registry, asset servicing, corporate actions, repo, and the operational realities of how a CSD works. They will engage with the regulator, anchor issuers, custodians, primary dealers, and the build vendor and must be unquestionably authoritative on what the platform is, how it works, and why it has been designed the way it has.</p> <h4>What the role covers</h4> <ul> <li>Owning the product vision and roadmap end-to-end; defining the commercial proposition for each participant category</li> <li>Owning the fee schedule: design, benchmarking against international comparators, and ongoing maintenance</li> <li>Translating the product vision into functional requirements the build vendor delivers against; owning the functional specification across settlement, registry, asset servicing, corporate actions, repo, primary issuance, and participant interfaces</li> <li>Approving vendor functional design documents on behalf of the Company</li> <li>Owning the rulebook: structure, content, drafting, version control, and approval cycle</li> <li>Owning participant-facing documentation: admission criteria, membership agreements, participant operating manuals, fee schedules, and service level agreements</li> <li>Owning the operating model design: how participants interact day-to-day, cut-off times, settlement windows, corporate actions calendars, and exception handling</li> <li>Acting as the Company's authoritative voice on the platform design in regulatory engagements, with issuers, custodians, and international counterparties</li> <li>Line managing the functional Business Analysts and working in tight partnership with the Project Manager</li> </ul> <h4>Requirements</h4> <p><strong>Who we are looking for</strong><br> At least 15 years in central securities depository, custody, post-trade, or capital markets infrastructure, with substantial time in a product, design, or operating-model role rather than a purely operational one. Direct, demonstrable experience as the functional and product authority on a CSD, custody platform, post-trade platform, or financial market infrastructure of comparable scale and complexity: this is non-negotiable. The post-holder must have personally led, not merely participated in, the functional design of a build of similar weight.</p> <p>Deep, current expertise across settlement, custody, registry, corporate actions, asset servicing, repo, primary issuance, and post-trade transparency. Demonstrated experience drafting CSD rulebooks, participant documentation, fee schedules, and operating manuals. Track record of acting as the functional counterpart to a major build vendor and signing off vendor functional design. Fluent in English.</p> <p>Experience with Islamic-finance-compatible CSD design, familiarity with CPMI-IOSCO principles, and Arabic language skills are all advantages.</p> <h4>What this is</h4> <p>The product does not exist yet. The rulebook has not been written, the fee schedule has not been set, and the functional specification has not been drafted. The person who takes this role will have done all of it. If you are unquestionably expert in CSD and post-trade design, have personally led a build of comparable weight, and want to own a product from a blank sheet, this is worth a conversation.</p></p><p></p>

<p><h4>Description</h4> <p><strong>The opportunity</strong><br> A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository being built to go-live in 2027.</p> <p>This is one of the two most important hires the organisation will make, alongside the Project Manager. We are hiring a Product Owner to own the product in its entirety: the platform itself, the commercial proposition wrapped around it, the offerings made to each participant type, the fee schedule, the rulebook, the participant documentation, and the operating model that governs how participants interact with the platform. The role sets the what; the Project Manager delivers the when.</p> <p>The post-holder must be a deep domain expert in central securities depository, custody, and post-trade infrastructure: fluent in settlement, registry, asset servicing, corporate actions, repo, and the operational realities of how a CSD works. They will engage with the regulator, anchor issuers, custodians, primary dealers, and the build vendor and must be unquestionably authoritative on what the platform is, how it works, and why it has been designed the way it has.</p> <h4>What the role covers</h4> <ul> <li>Owning the product vision and roadmap end-to-end; defining the commercial proposition for each participant category</li> <li>Owning the fee schedule: design, benchmarking against international comparators, and ongoing maintenance</li> <li>Translating the product vision into functional requirements the build vendor delivers against; owning the functional specification across settlement, registry, asset servicing, corporate actions, repo, primary issuance, and participant interfaces</li> <li>Approving vendor functional design documents on behalf of the Company</li> <li>Owning the rulebook: structure, content, drafting, version control, and approval cycle</li> <li>Owning participant-facing documentation: admission criteria, membership agreements, participant operating manuals, fee schedules, and service level agreements</li> <li>Owning the operating model design: how participants interact day-to-day, cut-off times, settlement windows, corporate actions calendars, and exception handling</li> <li>Acting as the Company's authoritative voice on the platform design in regulatory engagements, with issuers, custodians, and international counterparties</li> <li>Line managing the functional Business Analysts and working in tight partnership with the Project Manager</li> </ul> <h4>Requirements</h4> <p><strong>Who we are looking for</strong><br> At least 15 years in central securities depository, custody, post-trade, or capital markets infrastructure, with substantial time in a product, design, or operating-model role rather than a purely operational one. Direct, demonstrable experience as the functional and product authority on a CSD, custody platform, post-trade platform, or financial market infrastructure of comparable scale and complexity: this is non-negotiable. The post-holder must have personally led, not merely participated in, the functional design of a build of similar weight.</p> <p>Deep, current expertise across settlement, custody, registry, corporate actions, asset servicing, repo, primary issuance, and post-trade transparency. Demonstrated experience drafting CSD rulebooks, participant documentation, fee schedules, and operating manuals. Track record of acting as the functional counterpart to a major build vendor and signing off vendor functional design. Fluent in English.</p> <p>Experience with Islamic-finance-compatible CSD design, familiarity with CPMI-IOSCO principles, and Arabic language skills are all advantages.</p> <h4>What this is</h4> <p>The product does not exist yet. The rulebook has not been written, the fee schedule has not been set, and the functional specification has not been drafted. The person who takes this role will have done all of it. If you are unquestionably expert in CSD and post-trade design, have personally led a build of comparable weight, and want to own a product from a blank sheet, this is worth a conversation.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Role &amp; responsibilities</b> Overview The Product Lead (UI/UX &amp; Design) is responsible for driving the design vision, user experience strategy, and product execution across the organization's product portfolio. This role bridges the gap between user needs and business objectives, leading the design direction while collaborating closely with engineering, research, marketing, and customers to create intuitive, engaging, and impactful product experiences. Description (The Accountabilities and Activities) Design Vision &amp; Product Strategy Define and communicate the product's design vision, UX strategy, and experience roadmap aligned with organizational objectives. Champion design thinking and user-centered methodologies across product development. Identify opportunities to elevate user experience through market analysis, user research, and emerging design trends. Establish design principles, experience goals, and success metrics to guide product decisions. Develop and maintain a design-driven product roadmap, balancing user delight, business requirements, and technical feasibility. UI/UX Design Leadership Lead the end-to-end user experience lifecycle, from research and ideation through prototyping, testing, and iteration. Oversee the creation of wireframes, prototypes, user flows, and high-fidelity designs that meet user needs and brand standards. Establish and maintain a cohesive design system, UI component library, and interaction patterns for consistency across products. Ensure accessibility, usability, and inclusivity standards are embedded into all product experiences. Drive visual design excellence, ensuring products are aesthetically compelling and functionally intuitive. Product Development &amp; Collaboration Partner with engineering teams to ensure seamless translation of designs into functional products. Collaborate with product managers, developers, marketers, and stakeholders to deliver cohesive product experiences. Translate user insights, research findings, and business requirements into actionable design specifications and user stories. Prioritize design initiatives and manage the design backlog within agile development processes. Facilitate design reviews, critiques, and cross-functional alignment sessions. Monitor progress, resolve design challenges, and ensure timely delivery of product releases. User Research &amp; Insights Develop a deep understanding of user needs, behaviors, motivations, and pain points. Lead and conduct user research activities including interviews, usability testing, surveys, and contextual inquiries. Analyze qualitative and quantitative data to inform design decisions and validate solutions. Synthesize research findings into actionable insights, personas, journey maps, and opportunity areas. Champion a user-centric culture and advocate for the voice of the user throughout the product lifecycle. Design Performance &amp; Continuous Improvement Define and track key design and experience metrics (e.g., usability scores, task completion rates, NPS, user satisfaction). Analyze product usage, user feedback, and behavioral data to identify UX improvement opportunities. Drive continuous design optimization, innovation, and experience enhancements. Stay current with industry trends, design tools, and best practices to evolve the team's capabilities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Design, Human-Computer Interaction (HCI), User Experience, Product Design, or a related field. Advanced degree or certifications in UX/UI design, design thinking, or product management is a plus. Proven experience (5+ years) in UI/UX design, product design, or design leadership roles. Demonstrated track record of leading design for digital products from concept to launch. Experience managing design strategy, roadmaps, and cross-functional delivery. Strong portfolio showcasing end-to-end product design work, design systems, and user-centered solutions. Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, or similar. Strong knowledge of prototyping tools (e.g., Figma, ProtoPie, Principle, InVision). Solid understanding of user research methodologies and usability testing techniques. Excellent visual design skills with a keen eye for typography, color, layout, and interaction design. Strong analytical, problem-solving, and decision-making abilities. Exceptional communication, presentation, and stakeholder management skills. Ability to lead, mentor, and inspire design talent. Familiarity with agile development processes and design-engineering collaboration.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>JOB CONTENT</strong> </p> <p> </p> <p>To drive innovation and growth by leading the product lifecycle, including researching market opportunities and customer needs aligned with DB's strategy, developing compelling concepts, ensuring successful launches, managing post-launch activities, and presenting data-driven reports.</p> <p> </p> <p> <strong>2. Duties and Responsibilities</strong> </p> <p>1. Product Development &amp; Innovation</p> <p>Lead the design and development of new banking products.</p> <p> Manage product lifecycles, including potential product revisions, enhancements, and potential discontinuation based on market performance.</p> <p> </p> <p> Contribute to the development of departmental strategy as cascaded down from the functional strategy and its implementation within own section and its operations, in order to ensure vertical alignment and horizontal integration with other interfacing departmental strategies across DB.</p> <p> </p> <p>Review and enhance existing products to improve competitiveness and efficiency to the management.</p> <p> Prepare and conduct comprehensive reports that include detailed findings from data analysis, market research, identify customer needs, industry trends, and gaps, customer feedback, product performance metrics, and internal assessments, along with actionable recommendations.</p> <p> </p> <p>Develop product concepts, value propositions, and business cases.</p> <p>2. Business Case &amp; Feasibility</p> <p> </p> <p>Prepare detailed business cases including financial projections, risk assessment, and expected impact.</p> <p>Evaluate product profitability, sustainability, and alignment with bank strategy.</p> <p>Coordinate internal approvals for product launch.</p> <p>3. Stakeholder Coordination</p> <p> </p> <p>Work closely with Business, Risk, Legal, IT, Operations, and Compliance teams to ensure smooth product development and rollout.</p> <p>Liaise with external stakeholders (regulators, partners, fintechs, consultants).</p> <p>4. Product Implementation</p> <p> </p> <p>Support product rollout including policies, procedures, and system requirements.</p> <p>Ensure proper documentation (guidelines, SOPs, manuals).</p> <p>Conduct internal awareness and training sessions.</p> <p>5. Monitoring &amp; Performance</p> <p> </p> <p>Track product performance (portfolio growth, profitability, uptake).</p> <p>Recommend improvements based on KPIs and market feedback.</p> <p>Ensure compliance with regulatory and internal policies.</p> <p>6. Strategic Contributions</p> <p> </p> <p>Support strategic initiatives related to financial inclusion, sustainability, and development sectors.</p> <p>Contribute to innovation programs (digital banking, green finance, partnership models).</p> <p> Apply the strategy of PD section and driving a new data driven approach; analyze market data and identify opportunities for new products and services that contribute to DB's growth and strategic goals.</p> <p> </p> <p>7. Operational</p> <p> </p> <p> Contribute to the development and consolidation of the departmental budget and monitor own section s financial performance versus the budget, in order to ensure the exercising of financial authority within established limits and the control of sectional budget expenditure</p> <p> </p> <p> Manage the section s daily operations by providing expertise, enabling teamwork, and aligning processes, in order to achieve high performance standards and meet established targets</p> <p> </p> <p> Communicate with internal and external data / information providers to ensure consistency, standardization and timeliness of information provided for reporting and analysis purposes.</p> <p> </p> <p>Perform any other relevant task assigned from time to time by the management.</p> <p> </p> <p> <strong>KEY INTERACTIONS</strong> </p> <p> </p> <p>1. Internal</p> <p> </p> <p> All internal department and branches</p> <p> </p> <p> As per operational activities</p> <p> </p> <p> </p> <p> </p> <p>2. External</p> <p> </p> <p> Vendors, Service providers, Consultants, Regulatory authorities</p> <p> </p> <p> As part of operational activities</p> <p> </p> <p> </p> <p> </p> <p>3. Level of external interaction</p> <p> </p> <p> This position requires a medium level of external interaction</p> <p> </p> <p> </p> <p> <strong>MINIMUM EDUCATION, QUALIFICATIONS &amp; SKILLS</strong> </p> <p> </p> <p>Education:</p> <p> </p> <p> Bachelor's degree in relevant discipline.</p> <p> </p> <p>Experience:</p> <p> </p> <p> 4 to 6 years of experience in relevant discipline.</p> <p> </p> <p>Special Skills &amp; Knowledge:</p> <p> </p> <p> Strong analytical and problem-solving skills with a data-driven approach.</p> <p> </p> <p> Excellent communication, interpersonal, and collaboration skills.</p> <p> </p> <p> Ability to work independently and manage multiple projects simultaneously.</p> <p> </p> <p> Proficient in Microsoft Office Suite and financial modelling software (a plus).</p> <p> </p> <p>Business Understanding:</p> <p> </p> <p> This position requires a medium-high level of business understanding</p> <p> </p> <p>ADDITIONAL QUALIFICATION /CERTIFICATION REQUIRED</p> <p> </p> <p> NA</p> <p> </p> <p>HEALTH, SAFETY AND ENVIRONMENT</p> <p> </p> <p> This position follows all the HSE procedures as set by the company</p> <p> </p> <p>KEY COMPETENCIES</p> <p> </p> <p> As specified in Job Competency Profile</p> <p>WORK ENVIRONMENT</p> <p> This position enjoys working in a comfortable airconditioned office</p> <p> </p> <p> </p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>Design and develop innovative products and transform ideas into production-ready 3D models using <strong>Autodesk Fusion 360 (F360)</strong>.</p></li><li><p>Prepare, optimize, and slice 3D models for printing.</p></li><li><p>Operate, maintain, and troubleshoot FDM 3D printers, including <strong>Elegoo, AnkerMake, and Ender 3 S1 Plus</strong>.</p></li><li><p>Select suitable printing materials and optimize print settings to achieve high-quality results.</p></li><li><p>Inspect, test, and perform post-processing to ensure products meet quality standards.</p></li><li><p>Organize design files, print profiles, and product documentation.</p></li><li><p>Collaborate with the team to develop and improve products for the company's brands and retail stores.</p></li><li><p>Stay up to date with the latest 3D printing technologies, materials, and product development trends.</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Diploma or Bachelor's degree is preferred. Equivalent hands-on experience with a strong portfolio will also be considered.</p></li><li><p>Minimum <strong>2 years</strong> of practical experience in <strong>3D printing, product development, or CAD design</strong>.</p></li><li><p>Proficiency in <strong>Autodesk Fusion 360 (F360)</strong>.</p></li><li><p>Strong experience with <strong>FDM 3D printing</strong> and slicing software such as <strong>Cura</strong> or equivalent.</p></li><li><p>Hands-on experience with <strong>Elegoo, AnkerMake, Ender 3 S1 Plus</strong>, or similar FDM printers.</p></li><li><p>Good knowledge of printing materials including <strong>PLA, PETG, TPU, and ABS</strong>.</p></li><li><p>Strong problem-solving skills, attention to detail, and the ability to manage multiple projects.</p></li><li><p>Creative mindset with the ability to transform concepts into functional, production-ready products.</p></li><li><p><strong>A portfolio showcasing previous 3D design and printing projects is required.</strong></p></li></ol><p></p></section>

<p><h4>Job identification</h4> <p>30662</p> <h4>Job category</h4> <p>Clinicians</p> <h4>Posting date</h4> <p>08/17/2026 11:44 AM</p> <h4>Location</h4> <p>P.O. Box: 496 Al Tarif Code 321 Sohar Oman</p> <h4>Apply before</h4> <p>08/31/2026 11:44 AM</p> <h4>Job schedule</h4> <p>Full time</p></p><p></p>

<p><h4>Job description</h4> <p>The warehouse specialist assists the supply supervisor in the performance of routine warehousing duties. Assists in training of material storage and distribution/warehouse personnel. Receives, stores and issues supplies and equipment. Maintains warehouse locations, selects supplies and equipment for issues and shipments. Manages the shelf-life program. Carries out housekeeping duties in the warehouse. Ensures compliance with performance work statement (PWS) and Amentum ISO 9001 quality management system (QMS).</p> <h4>Principal accountabilities</h4> <ul> <li>Ensures all receipts of supplies and equipment from deposits and other sources of supply are identified properly and are in a serviceable condition before storing.</li> <li>Performs warehouse validations and prepares the warehouse for inventories.</li> <li>Receives, inspects and stores materials in designated warehouse locations.</li> <li>Operates material handling equipment such as forklifts and pallet jacks.</li> <li>Prepares and issues materials for operational use or deployment.</li> <li>Conducts routine inventories to maintain accurate warehouse records.</li> <li>Ensures compliance with safety and security standards for storage.</li> <li>Maintains a clean and organized warehouse environment.</li> <li>Supports audits and inspections by providing accurate records and inventory data.</li> <li>Performs other duties as directed or assigned by the supervisor.</li> <li>Is responsible for HAZMAT and environmental functions.</li> <li>Works in normal office and maintenance shop or warehouse environment and may be required to work outdoors for extended periods.</li> </ul> <h4>Minimum requirements</h4> <ul> <li>Must have organizational skills and be able to understand, speak, read and write English at a beginner level.</li> <li>Must possess a valid home country driver's license and ability to obtain host nation driver's license.</li> <li>Will be required to operate material handling equipment up to 10k forklift.</li> <li>High school diploma or equivalent required.</li> <li>Will be required to wear proper personal protective equipment (PPE) according to prescribed procedures and as required for task being performed.</li> <li>Physically capable of performing all required duties; capable of lifting/pushing/pulling minimum of 50 lbs.</li> <li>Ability to travel domestically and internationally.</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Working knowledge in the use of personal computers and Windows operating system and Microsoft Office to include as a minimum PowerPoint, Excel and Word programs is preferred.</li> <li>Proficiency in warehouse operations and inventory management systems preferred.</li> <li>One to two years' experience in a supply system or closely related function is preferred.</li> <li>Maximo experience is preferred.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><strong>About </strong> <strong>Calo</strong> <strong> </strong> <p>Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. </p> Role overview <p>We are looking for an experienced Quality Specialist who will be responsible for checking the quality of all incoming and outgoing material and products as well as the production procedures. You will be a firm advocate of quality in our business.</p> <p>The ideal candidate will possess a trained eye for detail and will be reliable and committed. In depth knowledge and comprehension of quality standards is essential. The goal is to ensure that our products are made of flawless materials with well-functioning equipment. That way our customers will enjoy high-quality service so that we can achieve long-term success.</p> <strong>Main Responsibilities</strong> <ul> <li> <p>Inspect procedures of the entire production cycle (from purchasing to customer delivery) to ensure they are efficient and comply with Food Safety &amp; Quality standards.</p> </li> <li> <p>Approve incoming materials by confirming specifications, conducting a visual and measurement test, and rejecting and returning unacceptable materials.</p> </li> <li> <p>Approve in-process production by confirming required specifications, conducting visual and measurement tests, and communicating the required adjustments to the concerned managers.</p> </li> <li> <p>Maintain records of testing, information, and various metrics such as the number of defective products per day, kitchen inspection results, Hygiene &amp; Sanitation Inspection, etc.</p> </li> <li> <p>Monitor the use of equipment to ensure it is safe and well-maintained and report any that doesn t meet the requirements.</p> </li> <li> <p>Select output samples and check them using appropriate methods (measuring dimensions, testing functionality, comparing to specifications, etc.)</p> </li> <li> <p>Conduct staff awareness training sessions on food Safety &amp; quality</p> </li> <li> <p>Support the team to develop and implement a food safety &amp; quality management system.</p> </li> <li> <p>Address customer complaints by conducting a thorough investigation and preparing a corrective action plan for non-conformities.</p> </li> <li> <p>Prepare and submit reports to the line manager.</p> </li> </ul> <strong>Ideal Candidate</strong> <ul> <li> <p>Must have had a minimum of 3 years of previous proven experience as a quality controller, or any relevant role in the catering or hotel industry.</p> </li> <li> <p>Minimum Bachelor s Degree from a Food Background (Food Technology/Food Science/Microbiology/Bio-Chemistry, etc.) </p> </li> <li> <p>Must be HACCP certified with a Level 03 as a minimum requirement.</p> </li> <li> <p>Familiarity with quality testing machines and systems.</p> </li> <li> <p>Proficiency in MS Office.</p> </li> <li> <p>Strong verbal and written English language skills.</p> </li> <li> <p>Possesses a confident, firm, and pleasant personality that can work well with a team.</p> </li> <li> <p>Currently located in Oman</p> </li> <li> <p>Familiar with Oman's rules and regulations as per the municipality/MOH.</p> </li> </ul></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Opportunity<p>Our client, a well-established organisation in Oman, is seeking a motivated <strong>Finance &amp; Accounting Specialist</strong> to join its finance team. This role offers an excellent opportunity for finance professionals with 2-5 years of experience to develop their careers in a dynamic corporate environment.</p><br><br>Key Responsibilities<ul><li>Manage day-to-day financial accounting transactions and general ledger activities.</li><li>Assist with month-end and year-end closing processes.</li><li>Prepare monthly, quarterly, and annual financial reports.</li><li>Support the preparation of standalone financial statements in accordance with IFRS.</li><li>Perform bank reconciliations and maintain accurate financial records.</li><li>Assist with budgeting, cash flow reporting, and financial analysis.</li><li>Support external audit activities by preparing required documentation.</li><li>Process invoices, payments, accruals, and prepaid expenses.</li><li>Assist with tax compliance and regulatory reporting.</li><li>Ensure compliance with internal financial controls and company policies.</li></ul>Requirements<ul><li>Bachelor's degree in Accounting or Finance.</li><li>2-5 years of relevant finance or accounting experience.</li><li>Previous external audit experience is highly desirable.</li><li>Good understanding of IFRS and financial reporting principles.</li><li>Experience with month-end closing, reconciliations, and financial statement preparation.</li><li>Proficiency in Microsoft Excel and ERP systems.</li><li>Strong analytical, organisational, and communication skills.</li><li>Fluency in English is required; Arabic is an advantage.</li></ul>Preferred Qualifications<ul><li>ACCA, CPA, IFRS Diploma, or other relevant professional qualifications are advantageous.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Opportunity to work with a reputable organisation.</li><li>Professional development and career growth.</li><li>Collaborative and supportive working environment.</li></ul><p>If you have a solid accounting background and are looking to take the next step in your finance career, we encourage you to apply with your updated CV.</p><br><br><p><strong>Please note:</strong> Due to the confidential nature of this opportunity, only shortlisted candidates will be contacted with further details.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Surbana Jurong&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </b></p><br><p>Surbana Jurong (SJ) is a leading global urban, infrastructure, and managed services consulting firm, driven by a vision to build cities and shape lives. Headquartered in Singapore, SJ is a diverse collective of experts delivering sustainable and high-impact solutions across the built environment.</p><br><p><b>Role Overview</b></p><br><p>We are seeking an <u>Omani HSE Specialist</u> to support design review and site supervision activities for major projects. The role will focus on ensuring compliance with HSE standards, reviewing safety requirements, and monitoring site activities to maintain a safe working environment.</p><br><p><b><u>Key Responsibilities</u></b></p><br><ul><li><p>Conduct HSE design reviews and provide safety input during project development.</p><br></li><li><p>Perform site supervision and monitor compliance with HSE requirements.</p><br></li><li><p>Carry out safety inspections, audits, and risk assessments.</p><br></li><li><p>Review contractor HSE plans, method statements, and safety procedures.</p><br></li><li><p>Identify hazards and recommend corrective and preventive actions.</p><br></li><li><p>Prepare HSE reports and support project teams in maintaining safe work practices.</p><br></li></ul><p><b><u>Requirements</u></b></p><br><ul><li><p>Omani National with preferably 20 years of HSE experience.</p><br></li><li><p>Experience in HSE design review and site supervision for major projects.</p><br></li><li><p>Strong knowledge of HSE standards, regulations, and safety management systems.</p><br></li><li><p>Proven experience in site inspections, audits, and risk assessments.</p><br></li><li><p>Good understanding of construction and project safety requirements.</p><br></li><li><p>Relevant HSE certifications and strong communication skills.</p><br></li></ul><p><b>How to Apply</b></p><br><p>Please submit your application through our official careers portal. Click on the “Apply Now” button below and follow the instructions.</p><br><p><b>Note:</b> Recruitment for this role is being managed internally. Unsolicited CVs from agencies will not be considered.</p><br><p>At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Oman </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><p> <strong>Job title</strong> </p> <p>Specialist Business Intelligence (BI)</p> <p> <strong>Grade</strong> </p> <p> </p> <p> <strong>Stream</strong> </p> <p>RPI </p> <p> <strong>Function</strong> </p> <p>PT&amp;C IDS Information Management &amp; Digital Delivery</p> <p> <strong>Location</strong> </p> <p>Oman Suhar </p> <p> <strong>Budget control</strong> </p> <p>*OPEX and/or CAPEX and/or Revenue amount as relevant*</p> <p> <strong>Reporting to</strong> </p> <p>Manager Information Management &amp; Digital Delivery (IMDD)</p> <p> <strong>Direct reports</strong> </p> <p>-</p> <p> <strong>Job purpose </strong> </p> <p>Provides support for the for the successful delivery of Business Intelligence standards and systems, including integration with databases and data warehouses, under delegated authority from Manager Information Management &amp; Digital Delivery, acting as team player for the development of required standards and assigned tasks, by (1) Selecting, blueprinting, gathering requirements, designing, and rolling out BI solutions to end users. (2) Ensuring high levels of BI availability through support functions and in-depth testing, and (3) Working with business units to meet their BI requirements in accordance with OQ RPI BI standards; in order to support information Management &amp; Digital Delivery (IMDD) on goals achievements. </p> <p>The position will act in accordance with the Group s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p> <p> <strong>Main tasks and responsibilities</strong> </p> <p> <strong> </strong> </p> <p> <strong> </strong> </p> <p> <strong>Scope </strong> </p> <ul> <li>Business Analysis</li> <li>Transition developed BI systems to the Operations &amp; Support team.</li> <li>Technical Assistance </li> <li>Compliance</li> </ul> <p> <strong> </strong> </p> <p> <strong>Accountabilities:</strong> </p> <p> <strong> </strong> </p> <p> <strong>Business Analysis</strong> </p> <ul> <li>Provides support for the for the successful delivery of Business analysis to gather required BI system requirements. </li> <li>Provides support for the for the successful delivery of Translate business requirements into specifications that will be used to drive data store/data warehouse/ data mart design and configuration.</li> </ul> <p> <strong>Transition developed BI systems to the Operations &amp; Support team.</strong> </p> <ul> <li>Provides support for the for the successful delivery of Transition developed BI systems to the Operations &amp; Support team. </li> <li>Provides support for the for the successful delivery performance of enterprise data and BI environments for both external and internal users.</li> <li>Ensure proper configuration management and change controls are implemented for BI.</li> </ul> <p> <strong>Technical Assistance </strong> </p> <ul> <li>Provides support for the for the successful delivery of technical assistance and cross training to other team members.</li> </ul> <p> <strong>Compliance</strong> </p> <p>Design and implement technology best practices, guidelines, and repeatable processes in accordance with OQ BI standards and guidelines.</p> <p> <strong> </strong> </p> <p> </p> <p> <strong>Key interactions</strong> </p> <p>Internal: Assurance, Finance, <span>Commercial - Downstream </span> </p> <p>External: Staffing specialized Contractors, Vendors &amp; Suppliers</p> <p> <strong>Notable Working Conditions. </strong>Office environment, intensive computer screen use, sporadic visits to operation site.</p> <p> <strong>Education requirements</strong> </p> <p>Minimum Qualifications for this position are a bachelor s in computer science, Software Engineering, Information Management Systems, or a related discipline</p> <p> <strong>Language</strong> </p> <p>Excellent knowledge of written, read, and spoken English (required) Arabic - Native (desirable)</p> <p> <strong>Background and experience</strong> </p> <p> <strong>Competencies and skills</strong> </p> <ul> <li>5+ years of experience in developing reports based on user requirements, including visualization development.</li> <li>Relevant experience implementing enterprise-scale reporting systems, including:<br><ul> <li>Collaborating with users in a requirements analysis role</li> <li>Experience with data warehouse implementations.</li> <li>Strong knowledge of logical and physical data modelling concepts</li> </ul> </li> <li>Experience utilizing SAP technologies and development with SAP BW/BI applications in a bonus.</li> <li>Experience with the SAP Activate Methodology is bonus.</li> <li>SAP Certification in one or more of the following disciplines is a bonus:<br><ul> <li>SAP BW/4HANA, SAP HANA Modelling, SAP Analytics, SAP Business Intelligence </li> </ul> </li> <li>SQL and DW implementation as a bonus experience</li> <li>Use of SQL and RDBMS systems (DB2, Oracle, SQL Server, etc.) is considered a bonus</li> </ul> <p>Soft: </p> <ul> <li>People Managing Skills </li> <li>Understanding of process </li> <li>Corporate affairs management </li> <li>Systems </li> <li>Innovation and trends </li> <li>Excellent business and technical report writing skills.</li> <li>Strong analytical skills, </li> </ul> <p>Technical: </p> <ul> <li>Proficiency with MS Excel, </li> <li>Proficiency with visualizing concepts &amp; skills</li> </ul> <p> </p> <p> </p> <p> </p></div></section>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p> <p>This is a hands-on support role focused on:</p> <ul> <li>Technical troubleshooting</li> <li>Ticket resolution</li> <li>SaaS support operations</li> <li>User onboarding & access management</li> <li>Knowledge base documentation</li> <li>Customer support and issue escalation</li> </ul> <p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p> <p>If you enjoy:</p> <ul> <li>Solving technical problems</li> <li>Troubleshooting systems</li> <li>Helping users navigate software issues</li> <li>Working in fast-paced support environments</li> </ul> <p>This role is a strong fit.</p> <h4>What you’ll own</h4> <p><strong>Technical support & troubleshooting</strong></p> <p>Respond to technical support requests through platforms such as:</p> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> </ul> <p>Troubleshoot:</p> <ul> <li>Login issues</li> <li>Password resets</li> <li>Connectivity problems</li> <li>SaaS platform errors</li> <li>Browser and system-related issues</li> </ul> <p>Resolve Level 1 & Level 2 support requests.</p> <p>Guide customers through troubleshooting steps using simple, non-technical language.</p> <p>Ensure users feel informed and supported throughout the resolution process.</p> <p><strong>Ticket management & escalation</strong></p> <p>Prioritize incoming tickets based on:</p> <ul> <li>Urgency</li> <li>SLA requirements</li> <li>Business impact</li> </ul> <p>Escalate complex issues to:</p> <ul> <li>Tier 2/3 Support</li> <li>DevOps</li> <li>Engineering teams</li> </ul> <p>Document:</p> <ul> <li>Troubleshooting steps</li> <li>Findings</li> <li>Reproduction details</li> <li>Escalation notes</li> </ul> <p>Maintain clean and accurate support documentation.</p> <p><strong>Basic system administration</strong></p> <p>Support:</p> <ul> <li>User provisioning</li> <li>Account setup</li> <li>Password resets</li> <li>Permissions management</li> </ul> <p>Assist with:</p> <ul> <li>Onboarding</li> <li>Offboarding</li> <li>Access control workflows</li> </ul> <p>Support:</p> <ul> <li>Windows</li> <li>macOS</li> <li>Linux environments</li> </ul> <p><strong>Knowledge base & documentation</strong></p> <p>Create and maintain:</p> <ul> <li>FAQs</li> <li>Troubleshooting guides</li> <li>Internal support documentation</li> </ul> <p>Identify recurring issues and document solutions.</p> <p>Improve first-contact resolution rates through stronger documentation and workflows.</p> <p><strong>Monitoring & issue detection</strong></p> <p>Use monitoring tools such as:</p> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <p>Monitor alerts and identify recurring technical issues proactively.</p> <p>Report trends and recurring incidents for long-term resolution and process improvement.</p> <p><strong>Cross-functional collaboration</strong></p> <p>Work closely with:</p> <ul> <li>QA</li> <li>Product</li> <li>Engineering</li> <li>DevOps teams</li> </ul> <p>Report:</p> <ul> <li>Bugs</li> <li>Feature requests</li> <li>Customer pain points</li> </ul> <p>Share customer feedback to improve product functionality and support operations.</p> <h4>What makes you a strong fit</h4> <ul> <li>Calm and professional under pressure</li> <li>Strong troubleshooting and problem-solving mindset</li> <li>Excellent communicator with empathy and patience</li> <li>Detail-oriented with strong documentation habits</li> <li>Comfortable working independently in remote support environments</li> <li>Focused on both technical resolution and customer experience</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <p>1–2+ years of experience in:</p> <ul> <li>Technical support</li> <li>IT helpdesk</li> <li>SaaS support</li> <li>Customer-facing troubleshooting</li> </ul> <p><strong>Technical skills</strong></p> <p>Experience with:</p> <ul> <li>Zendesk</li> <li>Jira</li> <li>ServiceNow</li> <li>Freshdesk</li> </ul> <p>Familiarity with:</p> <ul> <li>SaaS platforms</li> <li>Networking basics</li> <li>Operating systems</li> </ul> <p>Comfortable managing multiple systems and support queues simultaneously.</p> <p><strong>Communication skills</strong></p> <ul> <li>Strong written and verbal English communication</li> <li>Ability to explain technical issues clearly to non-technical users</li> <li>Strong multitasking and organizational skills</li> </ul> <h4>Nice to have</h4> <ul> <li>CompTIA A+ or Network+ certifications</li> <li>Experience supporting:</li> <ul> <li>APIs</li> <li>SaaS integrations</li> <li>Cloud-based platforms</li> </ul> <li>Familiarity with:</li> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <li>Background in:</li> <ul> <li>SaaS</li> <li>IT services</li> <li>Technical customer support</li> </ul> </ul> <h4>Tools & platforms</h4> <ul> <li>Zendesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> <li>Freshdesk</li> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> <li>SaaS & cloud-based platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review support queues and prioritize urgent tickets</li> <li>Troubleshoot SaaS and technical support requests</li> <li>Resolve customer and internal system issues</li> <li>Escalate complex problems with detailed documentation</li> <li>Update FAQs and support documentation</li> <li>Collaborate with engineering and product teams on bugs and improvements</li> <li>Monitor support metrics and identify recurring issues</li> </ul> <p>In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>First response time (FRT) within SLA</li> <li>First contact resolution (FCR) rate</li> <li>Reduced average resolution time (ART)</li> <li>Customer satisfaction (CSAT) scores</li> <li>Reduced recurring ticket volume</li> <li>Consistently updated documentation and knowledge base quality</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Exposure to modern SaaS and support environments</li> <li>Opportunity to work with:</li> <ul> <li>Support systems</li> <li>Monitoring tools</li> <li>Cloud platforms</li> <li>Technical troubleshooting workflows</li> </ul> <li>Strong growth path into:</li> <ul> <li>Tier 2 Support</li> <li>Systems Administration</li> <li>DevOps</li> <li>Customer Success Engineering</li> </ul> <li>Remote flexibility with collaborative technical teams</li> <li>Opportunity to improve systems, documentation, and support operations</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with Pavago recruiter</li> <li>Practical troubleshooting exercise</li> <li>Client interview with support / engineering leadership</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Enjoy solving technical problems</li> <li>Thrive in customer-facing support environments</li> <li>Communicate clearly under pressure</li> <li>Want hands-on experience with SaaS and technical systems</li> </ul> <p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>

<p><h4>Job Identification</h4> <p>30227</p> <h4>Job Category</h4> <p>Clinicians</p> <h4>Posting Date</h4> <p>04/25/2026 10:45 AM</p> <h4>Apply Before</h4> <p>06/30/2026 10:45 AM</p> <h4>Job Schedule</h4> <p>Full time</p></p><p></p>

<p><h4>Job identification</h4> <p>33623</p> <h4>Job category</h4> <p>Clinicians</p> <h4>Posting date</h4> <p>04/29/2026 05:34 AM</p> <h4>Locations</h4> <p>Al Ghobra Muscat OM</p> <h4>Apply before</h4> <p>05/31/2026 05:33 AM</p> <h4>Job schedule</h4> <p>Full time</p></p><p></p>

<p><h4>Description</h4> <p>The opportunity</p> <p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository being built to go-live in 2027.</p> <p>We are hiring a Head of Product Technology to own the technology platform end-to-end: the application and the infrastructure on which it runs. This is not background plumbing. The application is the product. The infrastructure is the foundation on which settlement finality, system resilience, latency performance, and operational availability are delivered. The post-holder must understand both layers as one integrated whole and own them as one.</p> <p>In build, the post-holder is the architect of the platform from a blank sheet: technology reference architecture, infrastructure topology, hosting strategy, network and database design, integration patterns, security architecture, and resilience and disaster-recovery architecture. In run, the same person operates the platform and the team they have designed. This is not a sit-in-your-office role.</p> <h4>What the role covers</h4> <ul> <li>Designing the technology reference architecture from a blank sheet: application architecture, infrastructure topology, database platform, network design, integration patterns, security architecture, and resilience and DR architecture</li> <li>Owning the application end-to-end: design, configuration, integration, data model, change management, and support</li> <li>Owning the infrastructure that hosts the platform: compute, storage, network, virtualisation, database, and middleware, whether on-premise, hosted, or cloud</li> <li>Owning platform resilience: high availability design, backup and recovery architecture, disaster recovery, business continuity, and tested failover</li> <li>Owning end-to-end platform performance including transaction latency, capacity planning, and headroom strategy</li> <li>Owning first-line platform security: secure configuration, hardening, identity and access management, vulnerability management, patching, and security incident response</li> <li>Owning the technical relationship with the build vendor; holding them to account on functional, technical, and operational delivery</li> <li>Designing the human operating model for the platform: team shape, shift patterns, on-call rotations, incident command structure, runbooks, and third-party support arrangements</li> <li>Owning all integrations between the platform and external systems: custodians, settlement banks, exchange, SWIFT, Bloomberg, and ISIN infrastructure</li> <li>Line managing the Application Managers, Database Administrator, and the wider platform engineering team as it builds</li> </ul> <h4>Requirements</h4> <h4>Who we are looking for</h4> <p>At least 12 years in financial-services platform technology, with substantial time spent owning a mission-critical platform end-to-end across both application and infrastructure layers. Direct, demonstrable experience architecting a mission-critical regulated financial platform from a blank sheet: this is non-negotiable. Direct, demonstrable experience as the technical authority on a CSD, custody platform, post-trade platform, capital markets platform, or core banking system of comparable mission-criticality: also non-negotiable.</p> <p>Hands-on technical credibility across both application and infrastructure layers: able to read code, query a database, design a network topology, debug an integration, and challenge a vendor's technical decisions with authority. Demonstrated experience holding a major build vendor or system integrator to account on technical delivery. Deep understanding of how a regulated financial-services business works, not just the technology underneath it. Fluent in English.</p> <p>Experience in financial market infrastructure (CSD, CCP, exchange, or payment system) is an advantage. So is familiarity with CPMI-IOSCO principles and experience designing SWIFT, Bloomberg, and ICSD integrations.</p> <h4>What this is</h4> <p>The platform does not exist yet. The architecture has not been designed, the infrastructure has not been built, and the operating model has not been written. The person who takes this role will have done all of it. If you have genuinely architected and owned a mission-critical regulated financial platform from a blank sheet, and you have the hands-on credibility and delivery drive to do it again, this is worth a conversation.</p></p><p></p>