About the Business:

International Seafood Company is a subsidiary of Fisheries Development Oman. The company is planning to set up Sardine & Tuna cannery project with ancillary plant and related facilities in Duqm with ultimate processing inflow capacity of around 30KT/Year of Sardine and Tuna as well as Fishmeal and fish oil.

Job Objective:

To oversee the quality assurance processes, ensuring product quality standards are met, and improving quality systems across the organization

Key Responsibilities:

QUALITY

• Direct and supervise the development, implementation, and administration of QA activities in all phases of production at factory level (ISFC Quality Systems).
• Drive improvements and monitor Quality Metrics/KPI's at the facility.
• Promote quality awareness and ownership across value chain.
• Monitor and assess performance of the quality systems, report its effectiveness to management and implement actions for improvement.
• Ensure compliance of the audit programs for internal and external audits i.e. ISO , GHP, HACCP.
• Ensure the effective operation of HACCP and Food Safety Teams
• Drive Hygiene and NGMP programs across the whole factory and internal warehouse.
• Manage QA related projects from inception to final reports and implementation that are based inside and outside the resources of the Dept on a factory-wide basis.
• Manage QA related projects from inception to final reports and implementation that are based inside and outside the resources of the Dept on a factory-wide basis.
• In close cooperation with Corporate Quality liaise with Consumer Services, Marketing and Brand Manager by investigating and communicating consumer complaint trends and resolutions.
• Supervise the effectiveness of chemical analysis, physical testing, and performance evaluation done at PTM.

Operational:

• Develops, Know, and understand ISFC Enterprise Excellence Program and the Quality Policy and comply with all requirements of the Quality Systems Manual, Operating and Technical Procedures and Workplace Instructions.
• Participate in the establishment of quality specification and standards for raw materials, in process and finished products.
• Confer with management, customers and other representative in planning, scheduling, and coordinating the quality plans in conformance with customer requirements, food specifications and production schedules.
• Assist in the development of inspection and sampling techniques, quality control plans or process control procedures that will ensure the production of finished products which met quality specifications and standards.
• Supervise and perform inspection and testing of raw materials, processes and finished products.
• Documents and reports issues discovered during testing, and reports issues to Management
• Commit to ensuring that products produced meet all food safety and quality requirements
• Lead the Food Safety and HACCP team at respective site.
• Controls all aspect of the HACCP program in place at PTM.

Supervisory:

• Ensure that managers and staff participate in training activities to stay current with regulatory and industry requirements.
• Drive Monthly reviews of KPI’s and contribute towards meeting the yearly business Goals for the Facility.

REGULATORY:

• Communication of new and/or updated Regulatory Policies within the facility.
• Support to local, and other agencies when requested by Divisional QA.

People:

• Promote good communication skills and communicate effectively to others.
• Supervise the activities of department personnel, with strong emphasis on people development.

Policies, Systems, Procedures & Processes:

• Ensure compliance with all company policies and procedures.

Human Resources:

• Communicates the company quality policy and values, motivating and sensitizing employees to the critical nature of our service.
• Involved in the hiring, retention, motivation and development of qualified personnel in QA/Validations positions, if applicable.
• Assists with new employee orientation, job function, GMP, safety and developmental training to employees as required by Standard Operating Procedures, Certification programs, corporate requirements and customer service initiatives.

Reporting:

• Ensure that all sectional reports are prepared timely and accurately and meet ISFC’s requirements, policies, and standards.

Related Assignments:

• Perform other related duties or assignments as directed.

Minimum Qualifications:

• Bachelor’s degree in food science, or Chemical Engineering., or field related to the products being developed required.

Minimum Experience:

• Minimum 10 years in quality control, manufacturing, and inspection.
• Experience with ISO9001 Standards

Required Competencies:

Functional:

• In depth knowledge of ISFC business objectives, operations and of the
• OMANI laws & regulations.
• Strong conflict resolution and communication skills
• Management and negotiation skills
• Advanced decision-making skills
• Good presentation skills
• Analytical and problem-solving skills
• Conceptual and strategic thinking
• Coaching and mentoring skills
• Fluent in English and Arabic

Behavioral:

• Change Management
• Interpersonal skills
• Ability to make timely decisions.
• Relationship management
• Outstanding organizing and planning skills