Factory Jobs - muscat Oman
1318 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a dedicated and experienced OB-GYN Specialist to join our healthcare team. The ideal candidate will provide comprehensive care in obstetrics and gynecology, ensuring high-quality patient care and clinical excellence.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Location - Sohar and Muscat<br>Experience - 3 to 10 years<br></p><p><br></p><p></p></section>
<p>The Preventive Maintenance Supervisor (PMS) is responsible for planning, coordinating, and supervising preventive maintenance activities to ensure the safe, reliable, and efficient operation of plant equipment and facilities.</p><p>The role ensures maintenance programs are executed in accordance with company standards, OEM recommendations, and regulatory requirements while minimizing equipment downtime and maximizing asset integrity.</p>
<p>Position: Resident Engineer (including Design Review)</p><p><strong>Desired Candidate Profile</strong></p><p><b>Qualification</b>: B.Sc. Degree in Civil or Mechanical Engineering (or related field); PMP Certificate preferred</p><p>Years of Experience: 20+ years total; min. 10 years with a consultancy; completed at least two (2) projects of similar size/value as Resident Engineer/Project Manager from inception to closeout</p>
<p>Site based Quality assurance and quality control Implement quality management procedures, inspect construction activities, review Inspection and Test Plans (ITPs), monitor material approvals, conduct quality audits, and ensure compliance with project specifications.</p><p><strong>Desired Candidate Profile</strong></p><p>B.Sc. Degree in Engineering; ISO 9001 Lead Auditor certification preferred 15+ years; min. 10 years with a consultancy; completed at least two (2) projects of a similar nature;</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> PhD / master s degree in mathematics from a recognized University.</p>
<p> Minimum 3 years of experience recognized College/University at the Bachelor's/ master s Level.</p>
<p> SPSS</p>
<p> Ability to design authentic assessments, rubrics, and capstone projects that map to learning outcomes and industry frameworks.</p>
<p> Familiarity with LMS (e.g., Moodle), academic integrity tools, and accessible/technology-enhanced learning practices.</p>
<p> </p></div></section>
<p>POSITION SUMMARY Prepare drink orders for guests according to specified recipes using measuring systems. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure coolers, cabinets, and storage areas. Complete closing duties. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>
<p>Oracle Application Framework (OAF) Development : - Design, develop, customize, and maintain Oracle OAF pages and extensions. - Perform OAF personalization and extensions for Oracle EBS standard pages. - Develop and customize : 1. View Objects (VO) 2. Application Modules (AM) 3. Controllers (CO) 4. Entity Objects (EO) - Create reusable OAF components. - Troubleshoot and resolve OAF application issues. - Implement technical enhancements based on business requirements. Oracle E-Business Suite Technical Development : - Develop and maintain Oracle EBS R12.2.x technical components. - Develop PL/SQL objects, including : 1. Packages 2. Procedures 3. Functions 4. Triggers - Develop and maintain : 1. Concurrent Programs 2. Oracle APIs 3. Open Interface Tables 4. Custom Workflows - Perform Oracle EBS customizations and enhancements. Oracle Reports & BI Publisher : - Develop and customize Oracle Reports. - Create BI Publisher and XML Publisher templates. - Support reporting requirements and enhancements. Oracle Forms Development : - Modify and maintain Oracle Forms applications. - Develop custom Oracle Forms based on business requirements. - Support legacy Oracle technical components. Database Development : - Develop and optimize complex SQL queries and PL/SQL code. - Perform performance tuning and database optimization. - Create and maintain database objects such as tables, views, indexes, and sequences. - Support data migration activities. Integration Development : - Develop integrations between Oracle EBS and external systems. - Support : 1. REST APIs 2. SOAP Web Services 3. Inbound Interfaces 4. Outbound Interfaces - Monitor and troubleshoot integration issues. Production Support : - Provide technical support for Oracle EBS production environments. - Perform issue analysis, root cause analysis, bug fixing, and performance improvements. - Support UAT, deployment, and release management activities. - Prepare and maintain technical documentation.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5 - 10 years of Oracle EBS Technical experience.</li><li>Hands-on experience with Oracle E-Business Suite R12.2.x.</li><li>Strong expertise in Oracle Application Framework (OAF).</li><li>Experience with JDeveloper and Java.</li><li>Strong SQL and PL/SQL programming skills.</li><li>Experience with Oracle Forms and Oracle Reports.</li><li>Experience with BI Publisher and XML Publisher.</li><li>Hands-on experience with Concurrent Programs.</li><li>Knowledge of Oracle Workflow.</li><li>Experience with Oracle APIs and interface development.</li><li>Experience supporting Oracle ERP production environments.</li><li>Oracle APEX.</li><li>REST API development.</li><li>Git.</li><li>FlexDeploy.</li><li>Bachelors degree in Computer Science, Information Technology, Engineering, or equivalent.</li><li>Oracle certifications will be an added advantage.</li></ul>
<p>The Data Insights Analyst is a senior responsible for transforming governed data into actionable business insights and regulatory reporting outputs. This role combines advanced analytics, regulatory reporting expertise, data governance, data quality oversight and deliver trusted, timely, and business-relevant outcomes. Key Responsibilities Insights & Advanced Analytics (Primary Focus) Lead advanced analytical insights across claims, underwriting, operations, and customer experience Translate complex datasets into business narratives and actionable recommendations Perform deep-dive analysis on claims leakage, cost drivers, and operational inefficiencies Identify trends, risks, and opportunities to support strategic decision-making Partner with business leaders to proactively shape data-driven strategies Regulatory Reporting & Data Readiness Own end-to-end data preparation and validation for regulatory reporting (DOH, DHA, CBUAE) Ensure data completeness, accuracy, and reconciliation Investigate and explain data variances across reports Ensure audit-ready datasets and reporting controls Enhance regulatory reporting frameworks and standards Data Governance & Quality Oversight Act as senior data steward for critical data elements Ensure adherence to data governance policies and standards Define and monitor data quality rules and KPIs Lead root cause analysis and resolution of complex data issues Reporting & Data Products Design executive dashboards and reports using Power BI Develop reusable data assets such as claims dashboards and customer datasets Enable self-service reporting using governed datasets Stakeholder Engagement Act as trusted advisor to business stakeholders Translate business challenges into data-driven insights Influence decision-making through clear storytelling and executive reporting</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Qualifications</strong> Bachelor s or Master s degree in Data Science, Statistics, Computer Science or related field5+ years experience in data analytics, or regulatory reporting Advanced SQL Power BI reporting Data modeling and ETL understanding Knowledge of data governance frameworks (DAMA, DCAM) is a plus Strong analytical and problem-solving skills Ability to translate data into business insights Stakeholder management and communication Strong documentation and governance mindset <strong>Preferred Qualifications</strong> Experience within the health insurance, healthcare payer, or financial services industry. Proven ability to present complex analytical findings to senior leadership through compelling data storytelling. Strong project management skills with experience leading cross-functional data initiatives.</p>
<p>POSITION SUMMARY Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties.</p><p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Set up, stock, and maintain work areas. Input orders into cash register system and collect payment from customer. Take orders, record in MICROS system and prepare food and coffee beverages. Ensure that appliances (e.g., coffee makers) are turned on/off at the appropriate times. Bus coffee cart areas and tables. Clean dishes, utensils, work areas, tables and equipment throughout the day. Obtain change required for expected business level. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>
<p><h4>Position summary</h4>
<p>Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties.</p>
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<p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and</p><p></p>
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Promote and sell paints, coatings, and related products</p></li><li><p>Handle customer inquiries, prepare quotations, and follow up on orders and payments</p></li><li><p>Visit project sites and maintain strong relationships with contractors, consultants, and customers</p></li><li><p>Follow up with credit customers to ensure timely payment collection.</p></li><li><p>Coordinate with accounts, warehouse, and delivery teams to ensure smooth business operations</p></li><li><p>Achieve monthly sales and collection targets</p></li><li><p>Identify new business opportunities and expand the customer base</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Location:</strong> Oman<br><strong>Job Type:</strong> Full-time, Permanent<br><strong>Salary:</strong> Up to OMR 300 per month with accommodation</p><br><p>We are hiring energetic, motivated, and experienced Sales Executives for our Paints & Coating Systems division. The ideal candidate should have strong knowledge of paints, coatings, and related materials, with the ability to handle both indoor showroom sales and outdoor client visits confidently.</p><br><p>Requirements:</p><ul><li><p>Experience in paints, coatings, or building materials sales (indoor/outdoor)</p></li><li><p>Strong knowledge of paints and coating systems</p></li><li><p>Valid Oman driving license is mandatory</p></li><li><p>Good computer knowledge including MS Office, email communication, and basic reporting</p></li><li><p>Excellent communication, negotiation, and customer service skills</p></li><li><p>Ability to work independently and meet sales targets</p></li><li><p>Available for immediate joining</p></li></ul></li></ul><p></p></section>
<br><p>IT Project Manager to lead end-to-end delivery of complex enterprise IT initiatives (infrastructure upgrades, software development, system integrations), managing scope, schedule, budget (CapEx/OpEx), vendors/SLAs, and stakeholder reporting up to C-level SteerCo. Reports to the Senior Manager, Enterprise Program Delivery PMO.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p><p>Minimum 6–10 years in IT project management, large-scale enterprise delivery</p><p>Active PMP or PRINCE2 Practitioner required; CSM/PMI-ACP/SAFe preferred</p><p><br><br><br></p><p><strong>Thanks & Regards,</strong></p><p><br></p><p><strong>Aruna M</strong></p><p><strong>Senior Consultant - Recruitment</strong></p><p><br></p>
<br><p>IT Program Manager to orchestrate a portfolio of interdependent projects toward strategic transformation objectives — program governance, benefits realization, enterprise vendor/MSA management, and Agile-at-scale transformation, reporting to the Senior Manager, Enterprise Program Delivery PMO.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p><p>Minimum 10–15 years in IT delivery, with 5+ years as a Program Manager on multi-million-dollar enterprise transformations</p><p><br></p><p>PMP or PRINCE2 required (baseline); PgMP/MSP highly preferred; SAFe Agilist/RTE crucial</p><p><br><br></p><p><strong>Thanks & Regards,</strong></p><p><br></p><p><strong>Aruna M</strong></p><p><strong>Senior Consultant - Recruitment</strong><br></p>
<p>Production Engineer Responsibilities: - Identify manpower requirements based on production plans. - Raise manpower requisitions for new hires. - Coordinate with the HR department for recruitment activities. - Screen resumes and shortlist suitable candidates. - Conduct initial interviews for operators, technicians, and production staff. - Evaluate candidates' technical skills, experience, and attitude. - Plan and conduct new employee induction and orientation. - Train new employees on production processes, quality standards, and safety procedure.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements - 3-7 years experience in sandwich panel manufacturing company.</p>
<br><p>This role offers the opportunity to undertake a broad range of audit assignments across operational, financial, compliance, and technology-related areas. The successful candidate will be responsible for managing audit reviews independently, applying professional judgment, and delivering balanced, evidence-based conclusions.
Beyond identifying control weaknesses, you will be expected to evaluate underlying issues, consider broader business implications, and provide recommendations that are practical and sustainable.
The role requires regular interaction with management and process owners across the organization. Accordingly, strong communication, analytical thinking, and stakeholder management skills are essential.
Professionals with approximately 5 to 8 years of internal audit experience who are looking to contribute to a evolving audit environment will find this role both challenging and rewarding.
</p><ul><li><p>Plan, manage, and complete audit assignments in accordance with approved methodologies and professional standards.</p></li><li><p>Evaluate the effectiveness of governance, risk management, and internal control processes across various business activities.</p></li><li><p>Analyse business processes to identify control weaknesses, inefficiencies, emerging risks, and improvement opportunities.</p></li><li><p>Develop clear, concise, and well-supported audit observations and recommendations.</p></li><li><p>Engage constructively with management to discuss findings and facilitate practical action plans.</p></li><li><p>Support enterprise risk assessments and contribute to the preparation of risk-based audit plans.</p></li><li><p>Promote continuous enhancement of audit practices through the use of technology, analytics, and modern audit techniques.</p></li><li><p>Maintain awareness of regulatory developments, industry practices, and organizational priorities relevant to audit activities.</p></li><li><p>Contribute to initiatives that strengthen the effectiveness, relevance, and overall impact of the Internal Audit function.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Mandatory Professional Qualification</strong></p><ul><li><p>Either of CA, CMA, CIA, ACCA, CISA or combination of these qualifications</p></li></ul><p><strong>Professional Experience</strong></p><ul><li><p>5 to 8 years of dedicated internal audit experience.</p></li><li><p>Proven track record of independently managing audit engagements from planning through reporting.</p></li><li><p>Exposure to consulting, advisory, or business improvement assignments will be considered advantageous.</p></li><li><p>Experience covering operational, financial, compliance, and information technology audits.</p></li></ul><p><strong> </strong></p><p><strong> Digital & Technical Capability</strong></p><p>Preference will be given to candidates with experience in:</p><ul><li><p>Advanced Microsoft Excel, Power BI, ACL/HighBond, Robotics (RPA), and other comparable data analytics and visualisation tools.</p></li><li><p>Audit management platforms</p></li><li><p>ERP-based environments and technology-enabled audit documentation processes.</p></li></ul><br><p><strong>Why Join Us?</strong></p><br><p>We believe effective auditing starts with curiosity. We encourage our team to ask questions, understand context, and explore the underlying causes behind business challenges and opportunities. Our approach is built on constructive engagement and open communication, allowing us to build trusted relationships while delivering assurance and insights that add value. If you enjoy learning how businesses operate, connecting the dots, and contributing to meaningful improvements, you will find a rewarding environment here.</p><br>
<p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 2 years of related work experience.</p><p>Supervisory Experience: At least 1 year of supervisory experience.</p><p>License or Certification: None</p>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a reception manager, you’re not just overseeing day-to-day guest services operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li><strong>Oversee guest services operations:</strong> Manage day-to-day operations of all guest services functions, including bell services, luggage storage, package delivery, valet, parking, and related systems to ensure a seamless guest experience.</li>
<li><strong>Monitor and elevate service:</strong> Track guest satisfaction, address service issues, and guide the team to implement improvements that enhance the guest experience.</li>
<li><strong>Manage department administration:</strong> Lead budgeting, forecasting, policy enforcement, and special projects to support operational effectiveness.</li>
<li><strong>Inspire and develop the team:</strong> Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<ul>
<li>A passion for spreading the light and warmth of hospitality.</li>
<li>Acting with integrity and always doing the right thing.</li>
<li>Inspiring others through leadership.</li>
<li>A belief that teamwork drives the best outcomes.</li>
<li>A sense of ownership and accountability.</li>
<li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li>
</ul>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
<p>Job Description Role Summary We are looking for a Supervisor Rider On Ground Ops for our Logistics Operations to join our team and be part of our growth. If you re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you. You will lead a team of coordinators who form the essence for our logistics operations for the allocated zones, and you ll work closely with line-manager and local cross-functional teams to achieve objective key-results, and ensure to deliver a seamless experience to our customers!</p><p>What s On Your Plate?</p><ul><li>Monitor, investigate, and act on Fleet Partner Rider fraud signals at the zone and individual level, ensuring timely detection, escalation, and resolution of fraudulent behaviours.</li><li>Lead operational compliance oversight across allocated zones, ensuring Fleet Partner Riders adhere to platform policies, standard operating procedures, and regulatory requirements.</li><li>Supervise and enforce anti-fraud controls during live operations, proactively identifying anomalies and coordinating swift corrective action.</li><li>Lead and manage a team of Rider Coordinators, setting clear accountability frameworks around fraud detection targets and operational compliance adherence rates.</li><li>Conduct regular on-ground site visit audits and spot checks across allocated zones to validate Fleet Partner Rider behaviour, verify operational compliance, and gather firsthand intelligence on emerging fraud patterns.</li><li>Serve as the primary liaison between Fleet Partner Riders, vendors, and internal stakeholders on operational compliance-related matters, ensuring fair, transparent, and consistent enforcement.</li><li>Own the end-to-end process for Fleet Partner Rider-level cancellation fraud identifying patterns, building action plans, and tracking resolution outcomes.</li><li>Produce weekly reporting to line management covering fraud trends, operational compliance KPIs, open investigations, and recommended corrective actions.</li><li>Drive continuous improvement of fraud detection and operational compliance SOPs, contributing recommendations based on ground-level findings.</li><li>Execute special operational compliance and fraud-related projects within agreed timelines and quality standards.</li><li>Support wider operations and stakeholder requests as directed by line man agement.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>What Did We Order?</p><ul><li>Bachelor's Degree</li><li>4-5 years of experience in food/grocery tech industry is highly preferred</li><li>Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc</li><li>Strong communication skills, both written and verbal. English and Arabic is a must. Urdu is a plus.</li><li>Influencer and a negotiation with good public speaking and presentation skills</li><li>People management skills: Experience of managing bigger group of people</li></ul>