• Manage and streamline the sales order process, ensuring accurate entry and timely processing of customer orders.
• Maintain and update the customer database, ensuring all information is current and accessible to the sales team.
• Act as a liaison between the sales team and other departments to facilitate communication and resolve issues quickly.
• Assist in the development and implementation of sales policies and procedures to enhance operational efficiency.
• Support the sales team with administrative tasks, including preparing proposals, contracts, and presentations.
• Monitor inventory levels and assist with reorder processes to ensure the sales team has the necessary products on hand.
• Respond promptly to customer inquiries and complaints, providing excellent service to enhance client satisfaction.

Desired Candidate Profile

• Fluent in English, with additional language skills considered an asset, enhancing communication with international clients.

• Detail-oriented with excellent organizational skills, ensuring accuracy in order processing and documentation.

• Ability to work in a fast-paced environment and manage multiple tasks simultaneously without sacrificing quality.

• Proficient in CRM software and Microsoft Office Suite.