Full Time
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Big Fish Recruitment

Job Details

Job Title: Director – Operations & Growth Location: Oman Reporting To: CEO / Executive Leadership About the Role We are seeking a commercially driven Operations Leader to oversee a portfolio of business units and contracts across multiple locations. This role is ideal for a results-oriented professional with strong P&L ownership, a passion for operational excellence, and a proven ability to drive growth and client satisfaction in a fast-paced environment. Key Responsibilities Leadership & Strategy • Lead and grow a portfolio of business units aligned with company strategy. • Build, lead, and develop high-performing teams across multiple sites. • Drive a culture of accountability, performance, and continuous improvement. Business Growth & Commercial • Identify and secure new business opportunities to expand the portfolio. • Strengthen client relationships to drive retention and revenue growth. • Lead contract negotiations to ensure commercial success and profitability. Operations Excellence • Oversee multi-site operations, ensuring consistent service delivery and quality. • Ensure seamless mobilization and execution of new contracts/projects. • Drive efficiency, standardization, and continuous improvement initiatives. QHSE & Compliance • Champion a strong safety culture and ensure full compliance with QHSE standards. • Proactively manage operational risks and ensure regulatory adherence. Financial Performance • Own full P&L responsibility across business units. • Lead budgeting, forecasting, and financial performance management. • Optimize costs, revenue, and cash flow. Stakeholder Management • Act as the primary escalation point for key clients and stakeholders. • Build strong, long-term partnerships with clients and internal teams.

• Bachelor’s degree in Business, Engineering, or related field (MBA preferred). • 10–15 years’ experience in operations, contract management, or general management. • Proven track record managing P&L and multi-site operations in the GCC. • Strong experience in business development and contract negotiation. • Background in facilities management, services, or large-scale operations is a plus. Key Competencies • Strong commercial and financial acumen • Leadership and people development • Client relationship management • Strategic thinking with hands-on execution • Operational excellence and continuous improvement

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