Oman Investment Authority jobs

<p>Role Objective: To support the Head - Mine Development and Operations by coordinating day-to-day mine operations activities, tracking project timelines and deliverables, maintaining accurate documentation, and facilitating communication across departments, in order to ensure mine operations projects and initiatives are delivered on schedule and in line with Company standards. Duties and Responsibilities : Project Coordination Coordinate and track mine operations projects, initiatives, and improvement plans against agreed timelines and milestones Prepare and maintain project schedules, action logs, and status trackers, and flag delays or risks to the Head - Mine Development and Operations Support the planning and coordination of resources, equipment, and contractor activities required for mine operations projects Follow up with internal departments and external contractors/vendors to ensure timely completion of assigned tasks Assist in organizing project meetings, preparing agendas, recording minutes, and tracking follow-up actions Documentation &amp; Reporting Maintain organized and up-to-date project files, records, and documentation for mine operations activities Prepare periodic progress reports, dashboards, and summaries for the Head - Mine Development and Operations Ensure project documentation complies with Company templates, standards, and version control practices Consolidate data and inputs from various stakeholders into clear, accurate reports for management review Coordination &amp; Communication Act as a point of contact between the mine operations team and other departments on project-related matters Support scheduling and logistics for site visits, inspections, and project-related activities Communicate project updates, changes, and action items to relevant stakeholders in a timely manner Budget &amp; Procurement Support Assist in tracking project budgets, expenditures, and purchase requisitions against approved plans Support the preparation of purchase requests and coordinate with the Procurement function to expedite critical items Other Core Responsibilities Ensure that the quality, health, safety and environment related requirements as applicable to performing the role are met at all times Adhere to organizational policies and procedures at all times as applicable to performing the role Compliance to QHSE procedures and familiarity with HS Risk, Environment Aspect Impact &amp; Legal Registers Perform any other duties as reasonably assigned by the Head - Mine Development and Operations</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor's degree in Engineering (any discipline) or Project Management PMP or other project coordination/management certification is an advantage Experience: 1-3 years of relevant experience in project coordination, planning, or operations support, preferably in mining, construction, or an industrial environment Special Skills &amp; Knowledge: Technical skills: Working knowledge of project coordination tools and scheduling techniques Basic understanding of mine operations processes and terminology Proficiency in MS Suite, including MS Project or equivalent scheduling tools Soft skills: Strong organizational and time-management skills Good communication and coordination skills Ability to work independently with minimum supervision and under tight timelines Attention to detail Team player with a proactive, can-do attitude</p>

<p>JOB PURPOSE To assist the financial controller in administering the day-to-day operational transactions of the company s accounts and various expenses KEY RESPONSIBILITIES Maintenance of accounting records Collection of invoices from vendors, Distribution to various dept. for approval, checking the accuracy and recording it in the system Record project vouchers in the system after checking various currencies Prepare Bank reconciliation Processing checks and bank transfers Assist in preparing annual accounts Coordinate with auditors to ensure compliance Production of financial information as requested by Manager Familiarize with Commercial companies Law and other related laws of Oman Dealing with other departmental heads for costing issues and providing financial information as required Performing any other applicable tasks and duties, within the realm of knowledge, skills and abilities as may be delegated or assigned by the supervisor Perform other related duties or assignments as directed</p><p><strong>Desired Candidate Profile</strong></p><p>SKILLS, QUALIFICATIONS &amp; EXPERIENCE Skills: Microsoft Office (Word, Excel &amp; PowerPoint). Familiarization and understanding of financial terms Good Communication skills Detailed oriented with excellent organizing and planning skills. Good computer skills Consistent in terms of quality and overall attitude Minimum Qualification/Experience: Bachelor s degree in accounting or equivalent 0-2 years in the relevant environment</p>

<p>About the role This position offers the opportunity to lead a diversified investment portfolio and expand the Company s direct investment, fund management and co-investment activities, with full accountability for financial, investment and operational performance, strategy execution, and the delivery of sustainable returns to shareholders and investors. Role and Key Responsibilities The Chief Executive Officer reports to the Board of Directors and leads the Company s activities within its approved strategy and delegated authorities. Key responsibilities include:</p><p>Strategy and Corporate Performance : Develop and execute the Company s strategy, annual business plan, budget and Balanced Scorecard, with full responsibility for profit and loss (P&amp;L), effective capital allocation, and the achievement of investment and operational targets. Provide regular reporting to the Board on performance, risks and execution priorities.</p><p>Direct Investment : Originate, evaluate, structure, negotiate and execute investment opportunities including private equity investments, greenfield projects and income-generating assets, in accordance with approved return requirements, risk parameters and investment priorities.</p><p>Fund Management and Investment Platform Development : Lead the Company s fund management and co-investment platform activities and develop partnerships with institutional and sovereign investors in accordance with approved governance arrangements and delegated authorities, fulfilling fiduciary responsibilities and duties of care to investors, safeguarding their interests, and managing conflicts of interest.</p><p>Portfolio Value Creation : Lead the active management of portfolio assets and companies, represent the company portfolio to the company boards, oversee the performance of management teams and operators, and implement growth, performance improvement and transformation initiatives to strengthen profitability, cash flow and investment value.</p><p>Special Situations and Capital Protection : Lead restructurings, refinancing, distressed investment resolutions, settlements and contractual dispute management. Negotiate investment-related security arrangements and rights to protect the Company s capital, interests and legal position.</p><p>Exits and Investment Realization : Develop and execute exit and monetization strategies, determine appropriate transaction timing and structures, and redeploy capital into approved growth opportunities.</p><p>Strategic Relationships and Organizational Leadership : Represent the Company at ministerial level and with shareholders, boards and partners, and strengthen relationships with the Oman Investment Authority and Future Fund Oman. Build, develop and retain a high-performing leadership team, embed a culture of accountability and investment discipline, and uphold the highest standards of governance, risk management and compliance.</p><p>What the Company Offers The company offers a competitive executive remuneration and benefits package, including performance-linked incentives in accordance with approved policies and shareholder guidelines. The role provides the opportunity to lead an investment platform, with an established portfolio, institutional partnerships and an approved growth strategy. Supported by an engaged Board and sovereign shareholders committed to the Company s development, the Chief Executive Officer will play a direct role in shaping its future, growing its businesses and maximizing investment.</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications and Experience</h2><p>Academic and Professional Qualifications : A bachelor s degree in a relevant discipline. An MBA or a recognized professional qualification such as CFA, ACA, ACCA or CPA, or an equivalent designation, is preferred.</p><p>Leadership Experience : At least 15 years of progressively responsible experience in investment or the financial sector, including at least 5 years in a senior executive position in investment management or private equity.</p><p>End-to-End Investment Track Record : Demonstrated achievements across the full investment lifecycle, from origination and evaluation through structuring, negotiation and execution to value creation and exit, together with direct, hands-on experience in managing assets and operating companies and improving their performance.</p><p>Institutional and Fund Development : A strong track record of establishing or developing organizations, funds, business units or investment platforms, and translating strategy into actionable plans and measurable results. Experience in fund management, working with institutional and sovereign investors, restructuring, distressed investments and special situations is a significant advantage.</p><p>Executive Presence and Stakeholder Engagement : The credibility and ability to communicate and negotiate at ministerial, board, senior executive and shareholder levels, supported by an understanding of the business environment in the GCC and Southeast Asia and an established network within the investment community.</p><p>Integrity and Professional Judgement : Unquestionable integrity, independence of thought, sound judgement in assessing opportunities and risks under uncertainty, and the ability to provide clear and candid recommendations to the Board, make balanced decisions, and lead teams towards shared objectives.</p>

<p>PMO Governance and Operating Model Establish, operate, and continuously improve the Tech PM Delivery (PMO) operating model Define and enforce project governance standards, controls, and decision frameworks Ensure consistent application of project management methodologies across all CCoE initiatives Define project success criteria, stage gates, and approval checkpoints Ensure alignment of project delivery with CCoE standards, architecture principles, and delivery policies Project and Program Delivery Oversight Oversee end-to-end delivery of cloud transformation, platform, and technology projects from initiation to closure Ensure projects are scoped correctly with clear objectives, deliverables, timelines, and dependencies Review project plans, schedules, risk registers, and delivery milestones Identify delivery risks early and drive mitigation and resolution actions Ensure projects transition cleanly from build to operate with Tech Ops and Managed Services teams Stakeholder and Executive Management Hold regular project and program reviews with internal stakeholders and delivery teams Communicate project status, risks, dependencies, and outcomes to senior management Manage stakeholder expectations across CCoE, Service Delivery, and external partners Drive stakeholder satisfaction through transparency, predictability, and delivery quality Support CSAT measurement and improvement actions related to project delivery Financial, Budget and Resource Management Establish and monitor project budgets, cost control plans, and financial reporting Track budget variances and support corrective actions where required Support budget planning and forecasting for technology programs and initiatives Ensure effective resource planning and utilisation across project portfolios Methodologies, Tools and Best Practices Define and standardise project management methodologies, tools, and templates Champion Agile, Scrum, Kanban, PRINCE2, Lean, and hybrid delivery approaches where appropriate Establish best practices for planning, estimation, reporting, risk management, and delivery control Drive continuous improvement of PMO processes based on lessons learned and industry standards PM Capability Development and CCoE Enablement Build and nurture a Project Management Centre of Excellence within CCoE Define competency standards, certification requirements, and capability frameworks for project managers Coach, mentor, and guide project management staff to improve delivery maturity Promote knowledge sharing, reusable assets, and best practices across projects Build-to-Operate Transition Management Coordinate closely with Tech Ops and Managed Services teams to ensure smooth transition of delivered solutions Ensure operational readiness, documentation, handover, and acceptance criteria are met Validate that support, monitoring, and operational ownership are clearly defined before project closure Reporting and Performance Management Define and monitor PMO KPIs including on-time delivery, budget adherence, risk resolution, and stakeholder satisfaction Prepare consolidated PMO dashboards and executive reports Track portfolio-level performance and identify systemic improvement opportunities</p><p><strong>Desired Candidate Profile</strong></p><p>Qualification Bachelor s degree in Computer Science, Information Systems, or Information Technology Certification PMP mandatory Agile / Scrum / PRINCE2 certifications desirable Cloud certifications (AWS, Azure, GCP) desirable Experience Minimum 10 years of experience delivering medium to large technology projects Proven experience running PMO or portfolio-level governance in IT or cloud environments Experience delivering cloud transformation or platform initiatives preferred Skills Expert knowledge of project, program, and portfolio management methodologies Strong governance, planning, and delivery control capability Strong stakeholder, risk, and issue management skills Ability to manage budgets, timelines, and complex dependencies Strong communication, facilitation, and executive reporting skills</p>

<p><b>ROLE OBJECTIVE </b>To provide senior level electrical engineering leadership and independent technical assurance for Otech s mission critical data center portfolio, ensuring that electrical infrastructure is safe, resilient, scalable, maintainable and fit for continuous operation. The role independently reviews and validates electrical designs, calculations, equipment selections, capacity and redundancy requirements, and challenges consultants, OEMs, contractors and service providers where required to protect Otech s operational, technical and commercial interests.</p><p><b>RESPONSIBILITIES</b></p><p>Strategic / Engineering Governance</p><ul><li>Act as the senior electrical engineering subject-matter expert for Otech data centers and provide independent technical recommendations to management.</li><li>Develop and maintain electrical engineering standards, design principles, technical baselines and lifecycle requirements for mission-critical facilities.</li><li>Support capacity planning, expansion roadmaps, asset lifecycle and obsolescence planning across the data center portfolio.</li><li>Ensure technical decisions balance availability, resilience, safety, maintainability, scalability and total lifecycle cost.</li></ul><p>Technical Engineering</p><ul><li>Review electrical designs, SLDs, load schedules, specifications, calculations, equipment schedules, shop drawings, method statements and as-built documents.</li><li>Perform or verify load/capacity analysis, cable sizing, voltage drop, fault-level/short-circuit studies, protection coordination/selectivity and related engineering calculations.</li><li>Review MV/LV systems, transformers, switchgear, UPS/batteries, DRUPS/generators, ATS/STS, busway/tap-offs, PDU/RPP/rack power, earthing, lightning/surge protection, metering, harmonics and power quality.</li><li>Validate N, N+1, 2N and other critical-power architectures, including single points of failure and concurrent-maintainability implications.</li><li>Review electrical requirements for high-density racks, POD and containment designs and future power-growth requirements.</li></ul><p>Vendor, Consultant &amp; Commercial Governance</p><ul><li>Independently challenge consultant, OEM and contractor assumptions, calculations, equipment selections and technical recommendations when not adequately justified.</li><li>Recommend acceptance, rejection or conditional acceptance of technical submissions based on documented engineering evidence.</li><li>Evaluate substitutions, deviations, value engineering and change requests for technical necessity, operational risk and lifecycle impact.</li><li>Support Procurement and project teams with technical bid evaluation, bid normalization, clarifications and assessment of variations.</li><li>Identify technically unjustified over-sizing, under-sizing, unnecessary complexity or avoidable vendor lock-in before commercial commitment.</li></ul><p>Projects, Testing &amp; Commissioning</p><ul><li>Provide electrical engineering input from concept/RFP through detailed design, construction, testing, commissioning, handover and operational acceptance.</li><li>Review FAT/SAT, ITPs, commissioning procedures, integrated systems testing and failure-mode scenarios and witness critical tests.</li><li>Ensure electrical defects, punch-list items and non-conformities are closed or formally risk-accepted prior to final acceptance.</li><li>Verify final O&amp;M manuals, test certificates, training, warranties, spares and as-built records.</li></ul><p>Operations, Reliability &amp; Safety</p><ul><li>Provide escalation support for complex electrical faults and high-risk maintenance or switching activities.</li><li>Lead/support RCA for electrical trips, failures, abnormal power events and recurring defects and ensure corrective/preventive actions are technically adequate.</li><li>Review preventive/predictive maintenance strategies, switching procedures, MOP/SOP/EOP documents, isolation plans and risk assessments.</li><li>Ensure safe systems of work, LOTO/isolation discipline, permit-to-work controls and applicable electrical safety requirements.</li><li>Support technical audits, compliance reviews, customer assessments and continuous-improvement activities.</li></ul><p>People / Knowledge Transfer</p><ul><li>Coach and provide technical guidance to Data Center Facilities engineers and operations teams.</li><li>Build internal capability through technical reviews, lessons learned, incident findings and structured knowledge transfer.</li><li>Promote disciplined engineering decision-making and documentation across projects and operations.</li></ul><p>ROLE SPECIFICATIONS</p><p>Education &amp; Qualifications</p><ul><li>Bachelor's degree in Electrical Engineering or equivalent from a recognized institution.</li><li>Master's degree and relevant professional engineering registration/certification are advantageous.</li></ul><p>Experience</p><ul><li>Typically 8 12+ years of progressive electrical engineering experience, with substantial hands-on experience in mission-critical facilities/data centers.</li><li>Experience with new builds, brownfield expansion, live-site changes, commissioning and complex fault investigation is strongly preferred.</li></ul><p>Skills</p><ul><li>Demonstrable experience with critical power architectures and MV/LV distribution, UPS, batteries, generators/DRUPS, switchgear, protection, busway/PDU systems and high-availability electrical infrastructure.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Electrical Engineering or equivalent from a recognized institution.</li><li>Master's degree and relevant professional engineering registration/certification are advantageous.</li><li>Typically 8 12+ years of progressive electrical engineering experience, with substantial hands-on experience in mission-critical facilities/data centers.</li><li>Experience with new builds, brownfield expansion, live-site changes, commissioning and complex fault investigation is strongly preferred.</li><li>Demonstrable experience with critical power architectures and MV/LV distribution, UPS, batteries, generators/DRUPS, switchgear, protection, busway/PDU systems and high-availability electrical infrastructure.</li></ul>

<p>Purpose Lead and manage all on-site construction, renovation, restoration, fit-out, testing, commissioning, and handover activities for the Bait Oman and Grand Palace Zanzibar projects. Ensure delivery in accordance with approved budgets, schedules, designs, conservation requirements, quality standards, contractual obligations, and statutory regulations, while coordinating with all relevant local authorities and stakeholders from pre-tender approvals through project completion and handover.</p><p>Responsibilities Strategic Contribution Develop weekly programs of construction relevant activities as per the terms of contract. Attend various technical and quality related meetings to provide relevant inputs for planning and corrective actions. Leadership &amp; People Proactively develop, coach and train staff of Hospitality construction. Set targets and evaluate performance of subordinates. Policies, Systems, Processes &amp; Procedures Contribute in the implementation of section policies, procedures and controls covering all areas of Design Management so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service. Quality, Health, Safety, &amp; Environment Ensure compliance to all relevant quality, health, safety and environmental management policies, procedures and controls across the section to guarantee employee safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude. Group OMRAN being a Group/ Holding level government-owned company, it is expected from all its staff members to provide services within the domain of their Job Description to OMRAN, its subsidiary companies, and its other assets, whenever required and requested by their Line Managers in accordance to the company s needs and as seen appropriate by the senior management of OMRAN. Operational Read specifications and drawings, and Bill of Quantities. Monitor construction programs. Monitor procedures in relation to the assigned packages. Oversee the work being carried out by contractors and consultants on regular ba-sis to assess timeliness and quality of work. Confer with consultants, contractors, and construction professionals to discuss and resolve matters such as work procedures, complaints, and construction issues. Monitor construction, fit out and related works. Inspect and monitor construction sites to ensure adherence to safety standards, building codes, and specifications. Maintain daily logs and supplement inspection records with photographs. Work with Engineers to certify invoices at various stages of completion of work as per authority levels assigned. Monitor Productivity of laborers hired by contractors (man hours spent). Related Assignments Perform other related duties or assignments as directed by the department head. Key Performance Indicators Quality of construction in relation to the package assigned (defects). Early identification of delays and cost overruns . Authorities As per related OMRAN policies and procedures manuals.</p><p><strong>Desired Candidate Profile</strong></p><p>Key Skills &amp; Competencies Functional Ability to read drawings and plans. Cost Estimation Analysis Construction Management Execution Excellence Quality Assurance and Management Safety, Environment and Health Compliance Behavioral Listening, Understanding and Responding Managing Conflict Attention to Details Dependability Teamwork Key Relationships Internal All OMRAN Departments External Consultants. Contractors. All other Omran s stakeholders.</p>

<p>ROLE OBJECTIVE Senior Specialist SOC is responsible for advanced security event analysis, complex incident investigation, and continuous improvement of SOC detection and response capabilities. Acting as a Tier-3 analyst and technical SME, the role provides guidance to junior analysts, develops advanced use cases, and ensures that all detection mechanisms and incident workflows are optimized for accuracy, speed, and resilience. The incumbent also collaborates with threat intelligence and vulnerability management teams to build a proactive defense posture across all monitored environments.</p><h3>RESPONSIBILITIES</h3><h4>Strategic and Technical Leadership</h4><ul><li>Lead advanced incident investigations across multiple security domains including network, endpoint, application, and cloud environments.</li><li>Perform in-depth root cause analysis (RCA) and support major incident response and forensics as part of L3 escalation.</li><li>Design and optimize detection logic and correlation rules within SIEM, SOAR, and EDR platforms.</li><li>Develop automation playbooks to streamline triage and containment activities, reducing MTTD and MTTR.</li><li>Conduct proactive threat hunting based on intelligence reports, behavioral analytics, and anomaly detection.</li><li>Coordinate with internal and external threat intelligence sources to contextualize alerts and enhance detection maturity.</li><li>Validate and integrate threat feeds and ensure enrichment of SOC alerting with contextual indicators (IOCs, TTPs, threat campaigns).</li></ul><h4>Governance and Process Management</h4><ul><li>Maintain and enhance SOC playbooks, escalation matrices, and knowledge base documentation.</li><li>Ensure SOC processes align with frameworks such as MITRE ATT&amp;CK, NIST CSF, and ISO 27035.</li><li>Conduct post-incident reviews and lessons-learned workshops with stakeholders to drive continuous improvement.</li><li>Support compliance and audit requirements through proper evidence collection and reporting.</li><li>Participate in internal tabletop exercises and ensure readiness of incident response protocols.</li></ul><h4>Collaboration and Stakeholder Management</h4><ul><li>Provide technical advisory support during customer escalations or executive reviews.</li><li>Develop and deliver weekly/monthly SOC performance and threat trend reports to management.</li><li>Support onboarding of new customers into SOC services, including configuration of log sources, connectors, and correlation logic.</li></ul><h4>People and Knowledge Development</h4><ul><li>Mentor SOC Analysts (Tier-1 and Tier-2) in advanced analytical and investigative techniques.</li><li>Conduct internal knowledge-sharing sessions on new threats, vulnerabilities, and emerging attack techniques.</li><li>Contribute to the creation of SOC training materials and technical assessments.</li><li>Support capacity building initiatives by recommending certification and skill development plans.</li></ul><p><strong>Desired Candidate Profile</strong></p><h4>ROLE SPECIFICATIONS</h4><ul><li>Bachelor s degree in Information Technology, Cybersecurity, or related discipline.</li><li>Certification GCIA, GCIH, CEH, CHFI, CompTIA CySA+, or SANS Threat Hunting certifications preferred.</li><li>Minimum 5 7 years in SOC operations or incident response, with at least 2 years in Tier-3 analysis or advanced forensics.</li><li>Skills SOC management, threat response, governance, customer reporting, team leadership, and service management.</li></ul>

<p><strong>ROLE OBJECTIVE</strong> Senior Specialist, Infrastructure is responsible for delivering advanced L2 infrastructure operations support across Otech s managed services environment. The role ensures the stability, performance, scalability, and security of infrastructure platforms through proactive monitoring, troubleshooting, maintenance execution, and fault resolution. The Senior Specialist acts as the technical escalation point within L2, supporting Junior Specialists and coordinating with Technology &amp; Innovation (CCOE) for L3 engineering and design-level issues.</p><p><strong>RESPONSIBILITIES</strong></p><p><strong>Infrastructure Operations and L2 Support</strong></p><ul><li>Monitor and maintain servers, storage, virtualization, operating systems, and infrastructure platforms</li><li>Handle day-to-day infrastructure tickets including production, backup, and DR environments</li><li>Diagnose and resolve complex hardware, software, and system issues within L2 scope</li></ul><p><strong>Incident, Fault and Escalation Handling</strong></p><ul><li>Investigate infrastructure incidents using structured troubleshooting methodologies</li><li>Perform root cause analysis within L2 scope and escalate engineering-level issues to CCOE</li><li>Act as an escalation point for complex operational issues</li><li>Ensure accurate and timely ticket updates and resolution documentation</li></ul><p><strong>Monitoring, Performance and Health Checks</strong></p><ul><li>Implement and maintain infrastructure monitoring, alerting, and reporting systems</li><li>Carry out routine health checks and take corrective actions</li><li>Support performance monitoring and optimisation activities</li></ul><p><strong>Change, Maintenance and Lifecycle Activities</strong></p><ul><li>Participate in infrastructure upgrades, migrations, patches, and maintenance activities</li><li>Validate infrastructure stability post-change and escalate design issues where required</li></ul><p><strong>Backup, Recovery and DR Operations</strong></p><ul><li>Monitor backup jobs and recovery processes</li><li>Support restore testing and DR readiness activities</li><li>Escalate backup or DR failures appropriately</li></ul><p><strong>Vendor and Cross-Functional Coordination</strong></p><ul><li>Coordinate with vendors, customer contacts, and internal teams for holistic resolution</li><li>Support vendor troubleshooting with accurate diagnostics and logs</li></ul><p><strong>Documentation and Knowledge Management</strong></p><ul><li>Maintain documentation for configurations, procedures, incidents, and preventative measures</li><li>Ensure knowledge transfer within the infrastructure team</li></ul><p><strong>Team Support</strong></p><ul><li>Provide guidance and mentoring to Junior Infrastructure Specialists</li><li>Support Team Lead in operational governance and improvement initiatives</li></ul><p><strong>ROLE SPECIFICATIONS</strong></p><p><strong>Qualification</strong></p><ul><li>Bachelor's degree in Computer Science, Information Systems, or Information Technology</li></ul><p><strong>Certification</strong></p><ul><li>Advanced certifications such as VMware, MCSA, AWS, Azure, Veeam, or equivalent desirable</li></ul><p><strong>Experience</strong></p><ul><li>5+ years of experience in infrastructure operations or managed services environments</li></ul><p><strong>Skills</strong></p><ul><li>Strong L2 troubleshooting capability across infrastructure platforms</li><li>Experience with on-premises and cloud infrastructure</li><li>Strong documentation and communication skills</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Information Systems, or Information Technology</li><li>Advanced certifications such as VMware, MCSA, AWS, Azure, Veeam, or equivalent desirable</li><li>5+ years of experience in infrastructure operations or managed services environments</li><li>Strong L2 troubleshooting capability across infrastructure platforms</li><li>Experience with on-premises and cloud infrastructure</li><li>Strong documentation and communication skills</li></ul>

<p>Develop and execute a strategic roadmap for the optimal utilization of OCI and AWS resources, aligning with the organization s business goals and technology objectives. Collaborate with senior leadership to define and refine the cloud strategy, ensuring that OCI and AWS resources are leveraged effectively to meet scalability, performance, and cost-efficiency targets. Analyse industry trends, best practices, and emerging technologies in the cloud space to provide insights and recommendations for enhancing the organization s cloud infrastructure. Establish governance frameworks, policies, and procedures to ensure compliance with security, regulatory, and data protection requirements. Act as a liaison between technical teams, business stakeholders, and executive management, translating technical concepts into actionable insights for informed decision-making.Performance Management &amp; KPI Tracking. Design, deploy, and manage OCI and AWS environments, including compute, storage, networking, and security components, following best practices and architectural guidelines. Configure and maintain automated infrastructure provisioning, scaling, and management using infrastructure as Code (IaC) tools such as Terraform, Cloud Formation, or equivalent. Monitor and optimize the performance, availability, and cost of OCI and AWS resources, proactively identifying and addressing bottlenecks, vulnerabilities, and areas for improvement. Implement and manage security controls, including identity and access management (IAM), encryption, network security, and compliance monitoring. Troubleshoot and resolve complex technical issues related to cloud infrastructure, collaborating with cross-functional teams and vendors as needed. Stay up to date with OCI and AWS updates, releases, and service offerings, evaluating their applicability and potential benefits for the organization. Mentor and guide junior members of the Cloud Operations team, providing technical expertise and fostering a culture of knowledge sharing and continuous learning. Collaborate with HR and management to develop training programs, workshops, and resources to enhance the cloud skills and knowledge of team members. Foster effective communication and collaboration across cross-functional teams, ensuring that cloud-related initiatives align with broader organizational objectives. Participate in the recruitment and onboarding of new team members, contributing to the selection process and providing technical guidance during the integration phase. Act as a point of contact for stakeholders, promoting a customer-centric approach to problem-solving and addressing inquiries and concerns in a timely and professional manner.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualification Bachelor s degree in Computer Science, Information Technology, or a related field; Master s degree preferred. Certification Relevant cloud certifications such as Oracle Cloud Infrastructure (OCI) Certified, AWS Certified SysOps Administrator, or equivalent. Experience 5 7 years of experience in strategy execution, business performance tracking, or PMO roles. Exposure to KPI governance and strategic reporting in ICT or service-based organizations preferred. Skills At least 5 years of equivalent work experience as a Cloud Engineer-OCI or similar role. Proven experience in designing, deploying, and managing complex cloud environments using OCI and AWS services. Strong understanding of infrastructure as code (IaC) principles and tools, automation, and DevOps practices. Proficiency in scripting languages such as Python, PowerShell, or Bash. Demonstrated ability to lead technical projects, mentor team members, and collaborate effectively across functional areas. Excellent communication skills, with the ability to convey technical concepts to non-technical stakeholders.</p>

<p>Job title: Lead Engineer Energy Performance Stream: Operated Assets Function: Technical Services Location: Oman Muscat Budget control: *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to: Manager, Reliability Management Job purpose To lead the energy performance including the development, implementation and maintenance of the Energy Management System (EnMS), including the continual enhancement of OQEP s energy management framework, ensuring that energy performance data and initiatives across OQEP-operated assets are systematically captured, evaluated, and reported to management. The role is responsible for energy performance and decarbonization delivery including energy reviews, optimization, business cases feasibility and measurable energy cost savings. The position serves as focal point for the Energy Management Team (EnMT) as cross function under technical services and acts as the EnMS Management Representative, driving continuous improvement in energy performance across OQEP assets while supporting the company s broader objectives in asset performance, operational efficiency, and decarbonization. The position shall perform its duties in alignment with OQEP s Mission, Vision, Values, and Strategies, as well as applicable policies, procedures, and international standards, supported by digital technology platforms, QHSE and Energy Management System requirements, Omani government regulations and other legal obligations, and recognized international best practices that support national priorities and objectives.</p><ul><li>Lead the deployment and effective operation of OQEP s EnMS across all operated assets.</li><li>Develop, review, and continuously enhance the EnMS manual, procedures, and supporting documentation in compliance with OQEP s document control requirements and applicable international standards.</li><li>Conduct and coordinate periodic energy reviews across operated assets to identify Significant Energy Uses (SEUs), performance gaps, and opportunities for energy performance enhancement.</li><li>Organize and facilitate EnMT meetings, including preparation of agendas, recording meeting minutes, and monitoring action item completion.</li><li>Develop and maintain the Energy Data Collection Plan, ensuring accurate, consistent, and timely submission of energy data by relevant operational personnel across all assets.</li><li>Establish, maintain, and monitor Energy Performance Indicators (EnPIs) and baselines, tracking progress against approved energy objectives and targets including benefits realization.</li><li>Monitor and provide technical support for energy-related initiatives, ensuring effective follow-up with asset owners on implementation progress and reporting.</li><li>Serve as the primary interface between the Technical Services (Reliability Team) function and key stakeholders, including Sustainability, Operation, and discipline engineers on all energy management matters.</li><li>Lead the identification, assessment, and implementation of energy performance improvement opportunities across assets and monitor and report on their effectiveness.</li><li>Coordinate multidisciplinary teams to deliver energy efficiency, decarbonization, and optimization projects within approved scope, budget, and schedule.</li><li>Promote awareness of OQEP s Energy Policy and the value of improved energy performance throughout the organization, including the delivery of EnMS awareness programs and internal auditor training.</li><li>Plan, manage, and implement the EnMS audit program, including audit scheduling, auditor coordination, reporting of findings, and timely closure of corrective actions.</li><li>Identify, evaluate, and implement innovative technologies and industry best practices that enhance energy performance and support OQEP s asset performance and sustainability strategies.</li><li>Lead and manage digitalization initiatives related to EnMS.</li><li>Provide mentoring and coaching to trainees and entry-level engineers in EnMS practices and requirements.</li><li>Liaise with the energy certification body on all matters related to certification, surveillance audits, and the ongoing maintenance of certification status.</li><li>Prepare and present EnMS Management Reviews and annual energy performance reports.</li><li>Lead and manage energy-related projects from concept development through execution, including feasibility assessments, business case preparation, budgeting, and performance monitoring.</li><li>Carry out any other related duties assigned by the line manager in support of business priorities and performance objectives.</li></ul><p>Key interactions Internal: Technical Service, HSSE, Asset and Operations, Discipline Engineers, Asset performance team members, Sustainability Team members. External: Certification Body, External Energy Auditors and Consultants, ESG Rating Agencies and Disclosure Platforms, Regulatory Bodies as required.</p><p>Notable Working Conditions. Primarily office-based in Muscat with regular field visits to OQEP operational assets. Moderate to intensive computer screen use. Some travel required for audits, certification activities, and stakeholder engagement.</p><p><strong>Desired Candidate Profile</strong></p><p>Education requirements: Bachelor's degree in Mechanical, Electrical, Process/Chemical, or Energy Engineering or equivalent (required). Postgraduate qualification in Energy Management (preferred).</p><p>Language requirements : Excellent knowledge of written, read, and spoken English (required) | Arabic - Native (desirable)</p><p>Background and experience Minimum of 8 years of relevant experience in Mechincal, Electrical or Process engineering or energy management, preferably within the oil and gas industry or upstream E&amp;P operations. Proven experience in the implementation and management of an ISO 50001-compliant Energy Management System (EnMS), including conducting energy reviews, identifying Significant Energy Uses (SEUs), and managing Energy Performance Indicators (EnPIs). ISO Lead Auditor or Internal Auditor certification is mandatory. Certified Energy Manager (CEM) certification is desirable. Technical experience in asset performance management, including electrical and/or process systems. Demonstrated experience working with multidisciplinary teams in operational asset environments, with a strong ability to influence and drive outcomes without direct reporting authority.</p><p>Competencies and skills: Technical &amp; Functional Skills Strong understanding of asset performance management principles and familiarity with oil and gas production and processing facilities. Proficient in energy data analysis, performance monitoring, and the development and management of Energy Performance Indicators (EnPIs) and baselines. Knowledge of document control processes, management system documentation, and liaison with certification bodies. Good knowledge of energy efficiency technologies, optimization methodologies, and recognized industry best practices. Behavioral Skills Strong ability to influence stakeholders without direct authority and effectively collaborate across multidisciplinary teams. Structured and detail-oriented professional with a strong focus on execution, accountability, and continual improvement. Excellent written and verbal communication skills, with the ability to communicate complex technical concepts effectively to both technical personnel and senior stakeholders. Self-motivated and results-driven, capable of managing multiple workstreams independently while demonstrating sound judgment, ownership, and accountability with minimal supervision.</p>

<p>Stream: Operated Assets Function : HSSE - Sustainability Location: Oman Muscat Budget control: *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to: Head of Sustainability Direct reports 3: Lead Environment Sr. Engineer Environment Engineer Environment Job purpose: Manage environmental strategy, governance, compliance and performance across Operated Assets and projects, supporting the Company s growth aspiration across offshore, onshore, local and international operations.. The role translates legal, regulatory and corporate requirements into effective environmental standards, processes and controls, and is a key enabler of the Company s sustainability, decarbonization and net zero targets, translating environmental performance into measurable progress against the decarbonization roadmap. The position will lead the Environmental management team and drives pollution prevention, resource efficiency, regulatory compliance and continual improvement throughout the asset and project lifecycle. Main tasks and responsibilities 1. Strategy, Governance &amp; Growth Alignment: Own the environmental strategy, annual plan, priorities, budget, resources and performance targets across Operated Assets and projects, including offshore, onshore and international growth. Translate environmental legislation, permit requirements, corporate standards and recognised international practices into effective policies, procedures and operational controls. Govern the environmental elements of the HSE Integrated Management System and ensure alignment with ISO 14001. Oversee environmental due diligence and liability assessments for new ventures, acquisitions, divestments and asset-transfer activities. 2. Regulatory &amp; Stakeholder Leadership: Advise the Head of Sustainability, asset leadership and project management on significant environmental risks, compliance matters and required management decisions. Review and endorse environmental submissions, permit applications, technical studies and regulatory reports within delegated authority: maintain oversight of permits, licence condition and compliance obligation. Lead strategic engagement with regulatory authorities, lenders, joint venture partners, industry bodies and other stakeholders on environmental management, compliance and sustainability matters. Ensure compliance with lender environmental requirements, IFC Performance Standards, Equator Principles and other applicable international commitments. 3. Decarbonization &amp; Net Zero Integration Lead environmental sustainability, emissions reduction, decarbonization and climate-related environmental initiatives, including GHG monitoring, reporting and performance improvement programs, directly supporting the Company s decarbonization roadmap and net zero targets. Provide environmental input to sustainability disclosures, corporate reports, emissions inventories and other approved external reporting requirements. Establish environmental KPIs, reporting standards and performance expectations and present material risks, trends and improvement priorities to management. 4. Team Leadership &amp; Capability Lead the Environmental Management team, allocate responsibilities and hold team members accountable for agreed objectives, technical quality and timely delivery. Develop team competence, professional capability, knowledge transfer, succession and Omanisation plans. Promote environmental awareness, accountability and consistent application of environmental requirements among employees and contractors. 5. Assurance &amp; Risk Oversight Govern environmental impact assessments, baseline studies, environmental risk assessments and other technical studies for operations, projects and facility modifications; ensure environmental risks and controls are addressed throughout project development, including concept selection, FEED, detailed design, construction, commissioning, start-up and handover. Coordinate environmental audits, inspections, compliance evaluations and management-assurance reviews and monitor findings through effective closure. Ensure environmental emergency-response and spill-contingency arrangements are established, tested and aligned with operational and regulatory requirements. Provide environmental assurance for operational changes, shutdowns, decommissioning, site restoration, remediation and other significant activities. Perform other similar duties and responsibility consistent with the purpose, accountability and seniority of the role, as assigned by the Head of Sustainability. Key interactions Internal: The role interacts regularly with the Head of HSE Support; Sr. Engineer Environment; Engineer Environment; HSE Planning &amp; Performance; Road Safety; Emergency &amp; Crisis Management; Operated Assets leadership; asset HSE teams; Operations; Projects; Wells; Engineering; Maintenance; Security; Medical; Legal; Sustainability; Enterprise Risk Management; Internal Audit; Finance; Contracts &amp; Procurement; Corporate Planning; Digital &amp; IT; Data Management; and Communications. External: The role interacts with environmental and regulatory authorities, environmental consultants, accredited laboratories, auditors, certification bodies, waste-management and remediation companies, contractors, specialist monitoring providers, industry organisations and other approved external stakeholders. Notable Working Conditions: The role is predominantly office-based but requires periodic travel to Operated Assets, project sites, contractor facilities, monitoring locations and regulatory meetings. Site access and driving activities are subject to applicable medical, security, driver-authorisation and HSE requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>Education requirements Minimum qualification is a Bachelor s degree in Environmental Engineering, Environmental Science, Chemical Engineering, Process Engineering or an equivalent relevant discipline. A relevant postgraduate degree or professional qualification such as ISO 14001 Lead Auditor, Certified Environmental Professional, NEBOSH Environmental Diploma or an equivalent recognised environmental qualification is advantageous. Language requirements Arabic and English - Fluent (Required) Background and experience Bachelor s degree with 8+ years of relevant post-qualification experience, including formal leadership responsibility in environmental engineering, environmental management or industrial environmental compliance, preferably in the oil and gas sector. Experience managing environmental professionals, technical priorities, budgets, consultants and specialist service providers. Experience in environmental impact assessments, permitting, regulatory compliance and environmental monitoring. Experience managing emissions, effluent, waste, spills, contamination, remediation and pollution-prevention controls. Experience reviewing environmental requirements across design, construction, commissioning, operations, decommissioning and site restoration. Experience developing, implementing and improving environmental management systems aligned with ISO 14001. Knowledge of applicable Omani environmental legislation and recognised international environmental standards and practices. Experience engaging with regulators, senior leadership, Operated Assets, projects, consultants and cross-functional stakeholders. Competencies and skills: Leadership Competencies: Environmental leadership and accountability. Sound judgement and risk-based decision-making. Strategic planning and delivery focus. Team leadership and performance management. Stakeholder influence and regulatory engagement. Clear communication and management reporting. Constructive challenge and timely escalation. Coaching and capability development. Integrity and professional conduct. Change leadership and continuous improvement. Technical Competencies: Environmental strategy, planning and governance. Environmental legislation and regulatory compliance. Environmental permitting and licence management. Environmental impact and risk assessment. Environmental management systems and ISO 14001. Air emissions and greenhouse-gas management. Effluent, wastewater and groundwater management. Waste management and pollution prevention. Soil contamination and environmental remediation. Biodiversity and ecological-impact management. Environmental incident investigation. Environmental monitoring and data assurance. Environmental audits and compliance evaluation. Project environmental assurance. Decommissioning and site-restoration planning.</p>

<p>ROLE OBJECTIVE The Data Center Manager is responsible for leading data center infrastructure operations, ensuring 24x7 operations of the facility. This role includes overseeing the maintenance and operations of the data center and related infrastructure, ensuring physical security, compliance, and managing construction projects impacting the data center. Additionally, the Data Center Manager is part of the team responsible for physical security, maintenance, and infrastructure projects affecting areas of the building outside the data center and ensuring 24/7 on-call response and support is available. This role will report to the Data center director.</p><p>RESPONSIBILITIES</p><ul><li>Develop and implement policies and procedures for data centre operations, ensuring compliance with industry standards and regulations such as site-specific procedures, maintenance strategies, operating budgets and support contracts pertaining to the DC s.</li><li>Manage the day-to-day operations of the data centre, including monitoring system performance, ensuring uptime, and responding to incidents by ensuring 24/7 on-call response and support, vendor oversight, interaction with development staff and consultants.</li><li>Oversee the installation and maintenance of data centre equipment, including servers, storage devices, and networking equipment.</li><li>Manage the data centre budget, including forecasting and tracking expenses, and identifying cost-saving opportunities.</li><li>Evaluate and implement new technologies and systems to improve current and future Data Center Facilities in alignment with business goals.</li><li>Obtain and review vendor bids for maintenance, support, and repairs, ensuring adherence to quality, scheduling, and budgetary guidelines while ensuring the vendors are properly trained &amp; staffed.</li><li>Serve as on-site owner s representative for the company s development team and review data center facility drawings to coordinate with clients and carriers, manage building telecommunication facilities, and review, recommend, and implement facility improvements.</li><li>Conduct capacity planning and oversee the data center master plan, modifying it as needed and ensure construction activities do not negatively affect operational activities and in compliance with the regulatory requirements.</li><li>Assist the business development team with tours, technical advice, and contract reviews</li><li>Develop and maintain reports&amp; documentation for data centre processes and procedures, ensuring accuracy and completeness.</li><li>Implement security measures to protect data centre assets, including physical security and cybersecurity measures.</li><li>Participate in disaster recovery planning and testing, ensuring data centre readiness to respond to emergencies.</li></ul><p><strong>Desired Candidate Profile</strong></p><h3>ROLE SPECIFICATIONS</h3><ul><li>Qualification Diploma or Bachelor in IT or Electrical Engineering related field.</li><li>Certification Certified Data Centre Management Professional (CDCMP). Project Management Professional (PMP). Accredited Operations Specialist-Uptime. ILM / CM Level 5 or Equivalent.</li><li>Experience 11 -13 work experience in data center and facilities management environment.</li><li>Skills Thorough knowledge of Building Automation systems Proven track record of successfully seting up at 2 Data Centers, Previous experience of completing migrations data center and implementations In-depth knowledge of data center infrastructure including Civil Works, Electrical works, Aircon and Environment Mgmt systems, Networking ( physical-cabling) and Telco connectivity etc Extensive experience with data center monitoring and management tools Should be an expert in MS projects and be able to create GANTT charts with mile stones Proficient in resource planning and project management Demonstrated proficiency in the Microsoft Office suite</li></ul>

<p><strong>ROLE OBJECTIVE</strong> Team Lead, Application Ops supervises daily operations, performance, and support of Otech s cloud-hosted enterprise applications The role coordinates workload intake, oversees L2 support execution, ensures timely resolution of incidents, manages releases and changes, and maintains application uptime and customer satisfaction The Team Lead acts as the first technical escalation point for the team, ensures process compliance, and supports the Manager, Application Ops in vendor management, license oversight, and service delivery optimization</p><p><strong>RESPONSIBILITIES</strong></p><p><strong>Application Lifecycle &amp; Service Ownership</strong></p><ul><li>Support execution of the end-to-end lifecycle for enterprise cloud applications including stability, functionality, availability, and performance</li><li>Coordinate application onboarding activities for new clients or new modules</li><li>Manage daily workload assignment and prioritization for application-related tasks, enhancements, and service requests</li><li>Ensure all deployed applications comply with functional standards and have complete documentation</li></ul><p><strong>Licensing, Subscription &amp; Platform Management</strong></p><ul><li>Maintain visibility on license allocation, consumption, and usage patterns</li><li>Support license optimization, renewal planning, and vendor coordination</li><li>Track application subscription and entitlement mapping for customer deployments</li><li>Ensure licensing compliance for internal and customer environments</li></ul><p><strong>Application Operations, Monitoring &amp; Performance</strong></p><ul><li>Review monitoring dashboards and alerts for application performance, errors, and health status</li><li>Ensure timely L2 troubleshooting and functional checks</li><li>Guide the team in log analysis, understanding error patterns, and isolating root causes</li><li>Validate application configurations, roles, permissions, and security settings from a functional standpoint</li><li>Support proactive performance analysis and trend identification</li></ul><p><strong>Incident, Problem &amp; Release Management</strong></p><ul><li>Own the L2 incident handling process for cloud applications ensuring rapid triage and escalation</li><li>Validate ticket quality, classification, troubleshooting notes, and updates</li><li>Coordinate functional testing during releases, deployments, patches, and upgrades</li><li>Ensure proper UAT execution, rollback readiness, and release documentation</li><li>Review and contribute to RCA documentation for recurring or critical issues</li></ul><p><strong>Customer Delivery, Enablement &amp; Support</strong></p><ul><li>Ensure consistent and timely response to customer application support tickets</li><li>Support Service Delivery and Customer Success with functional insights, issue explanation, and remediation plans</li><li>Participate in customer calls for escalated application issues</li><li>Review customer feedback and identify areas for service experience improvement</li><li>Guide the team on how to communicate technical issues to business users in clear terms</li></ul><p><strong>Compliance, Documentation &amp; Governance</strong></p><ul><li>Ensure team adherence to ITIL-aligned processes for incident, change, problem, release, and configuration management</li><li>Maintain SOPs, runbooks, configuration notes, troubleshooting guides, and license trackers</li><li>Ensure ticketing, workflow, and documentation accuracy across all support activities</li><li>Support audit preparation by ensuring all application operations are traceable and well documented</li></ul><p><strong>Continuous Improvement &amp; Automation</strong></p><ul><li>Recommend process enhancements to strengthen application performance, SLAs, and team efficiency</li><li>Identify opportunities for automating routine checks, validations, and reporting</li><li>Support evaluation of new tools, modules, or enhancements for enterprise applications</li><li>Contribute to R&amp;D initiatives by testing new features or proof-of-concepts for cloud applications</li></ul><p><strong>People Leadership &amp; Team Management</strong></p><ul><li>Lead Senior Specialists, Specialists, and Junior Specialists in daily activities and support tasks</li><li>Allocate tasks, monitor workflow, and ensure delivery quality</li><li>Provide coaching, functional guidance, and upskilling support for the team</li><li>Conduct performance input sessions and recommend development plans</li><li>Foster a collaborative, disciplined, and customer-centric team culture</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Computer Science, Information Systems, IT, or related field</li><li>ITIL foundation preferred</li><li>Functional or vendor certifications for enterprise SaaS/ERP (e.g., Odoo, Oracle, Dynamics, Salesforce) desirable</li><li>4 6+ years of experience in application operations or enterprise application support</li><li>Experience in L2 troubleshooting, application configurations, and release support</li><li>Prior experience coordinating support teams or acting as a shift/technical lead</li><li>Strong functional understanding of cloud enterprise applications</li><li>Good knowledge of application troubleshooting, logs, configurations, workflows, and integrations</li><li>Strong analytical skills with ability to diagnose complex functional issues</li><li>Excellent communication skills for internal and customer coordination</li><li>Ability to guide junior team members and maintain structured operations</li></ul>

<p>Ensure all cybersecurity delivery processes align with Otech, OIA, ISO 20000, and ITIL frameworks. Conduct governance checks, quality audits, and evidence collection to ensure process adherence and audit readiness. Maintain documentation repositories including SOPs, RACI matrices, and templates for delivery teams. Review and validate incident, change, and RCA reports for compliance and consistency. Support implementation of corrective and preventive actions (CAPA) and track closure through governance dashboards. KPI, Metrics &amp; Analytics Reporting Collate and validate operational data from SOC, Service Operations, and Consulting teams for KPI measurement. Maintain and update Power BI dashboards and monthly performance scorecards for leadership reviews. Conduct trend analysis and identify improvement opportunities in SLA compliance, incident resolution time, and service quality. Support automation initiatives for data collection, reporting, and governance tracking. Develop presentation materials for cybersecurity leadership, audit committees, and partners. Partner Coordination Track partner deliverables, ensuring internal adoption and process alignment. Participate in milestone and transition reviews with partner governance teams. Document knowledge transfer sessions, maintain handover logs, and ensure internal resource readiness. Monitor and report progress on capability uplift, certification targets, and localization KPIs. Assist in coordinating training programs and maturity assessments related to transition. Continuous Improvement &amp; Enablement Support Identify process improvement opportunities and suggest standardization or automation of repetitive governance tasks. Coordinate cross-functional sessions to discuss lessons learned and share process best practices. Maintain readiness for internal and external audits through documentation and quality assurance activities. Support the development of the cybersecurity governance knowledge base, templates, and communication assets. Collaboration and Communication Work closely with SOC, Service Operations, and Cybersecurity leadership to drive governance alignment. Collaborate with Automation, PMO, and service ops teams for integrated reporting and dashboard optimization. Communicate governance findings, compliance updates, and risk items to relevant stakeholders. Represent Enablement during internal process reviews, steering committee presentations, and audits.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Information Security, Computer Science, or related field. Certification ITIL v4 Foundation, ISO 20000 or 27001 Internal Auditor; Power BI/Analytics certification preferred. Experience 5 7 years in IT governance, delivery assurance, or cybersecurity operations with experience in process compliance and performance reporting. Skills Deep understanding of ITIL and ISO 20000/27001 standards. Hands-on experience in governance reporting, KPI dashboards, and audit preparation. Familiarity with service management tools (ServiceNow, ManageEngine, Jira). Experience supporting partner or transition activities.</p>

<p>ROLE OBJECTIVE Senior Specialist, Network is responsible for delivering advanced L2 network operations support within Otech s managed services environment The role ensures stability, availability, performance, and security of customer and internal network infrastructure by executing troubleshooting, configuration, monitoring, while ensuring timely escalation of design-level or complex engineering issues to Technology &amp; Innovation (CCOE) The Senior Specialist acts as a senior technical authority during incidents, changes, and maintenance windows while supporting Junior Specialists and coordinating with vendors when required</p> <h3>RESPONSIBILITIES</h3> <ul> <li>Network Operations and L2 Support<ul> <li>Operate and maintain enterprise and cloud network environments including routing, switching, firewalls, and load balancers</li> <li>Provide advanced L2 troubleshooting for network incidents within approved procedures and runbooks</li> <li>Ensure network services meet availability and performance SLAs</li> </ul> </li> <li>Incident Handling and Escalation<ul> <li>Investigate and resolve network incidents using structured troubleshooting methodologies</li> <li>Analyse logs and monitoring data to identify root causes within L2 scope</li> <li>Escalate complex or design-related issues to Team Lead and Technology &amp; Innovation (COE)</li> <li>Provide accurate updates and documentation in incident tickets</li> </ul> </li> <li>Monitoring and Performance<ul> <li>Monitor network health, availability, and performance using approved tools</li> <li>Identify recurring issues and performance trends</li> <li>Tune alerts and thresholds in coordination with Team Lead</li> </ul> </li> <li>Network Configuration and Maintenance<ul> <li>Execute approved network configurations, patches, and maintenance activities</li> <li>Validate post-change stability and escalate engineering concerns to COE</li> <li>Support capacity growth and lifecycle activities from an operational perspective</li> </ul> </li> <li>Security Operations<ul> <li>Implement and maintain network security controls as per operational standards</li> <li>Support investigation of network-related security incidents</li> <li>Escalate advanced security engineering issues to COE</li> </ul> </li> <li>Vendor Coordination<ul> <li>Work with vendors for operational troubleshooting and support cases</li> <li>Provide complete diagnostics for vendor and COE escalations</li> </ul> </li> <li>Documentation and Knowledge Management<ul> <li>Maintain network documentation, diagrams, and troubleshooting guides</li> <li>Document incident resolutions and known issues</li> <li>Support operational best-practice development</li> </ul> </li> <li>Team Support and Knowledge Sharing<ul> <li>Provide guidance and mentoring to Junior Network Specialists</li> <li>Share knowledge during incident reviews and operational discussions</li> </ul> </li> </ul> <h3>ROLE SPECIFICATIONS</h3> <ul> <li>Qualification<ul> <li>Bachelor's degree in Computer Science, Information Systems, or Information Technology</li> </ul> </li> <li>Certification<ul> <li>CCIE Routing &amp; Switching CCNP, CCNA, NSE4-8 desirable</li> </ul> </li> <li>Experience<ul> <li>5+ years of experience in network operations within managed services or service delivery environments</li> </ul> </li> <li>Skills<ul> <li>Strong L2 troubleshooting skills for routing, switching, firewall, and load balancing</li> <li>Experience with Cisco, Palo Alto, Juniper, F5, and Huawei networks</li> <li>Strong documentation and communication skills</li> </ul> </li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li>Bachelor's degree in Computer Science, Information Systems, or Information Technology</li> <li>CCIE Routing &amp; Switching CCNP, CCNA, NSE4-8 desirable</li> <li>5+ years of experience in network operations within managed services or service delivery environments</li> <li>Strong L2 troubleshooting skills for routing, switching, firewall, and load balancing</li> <li>Experience with Cisco, Palo Alto, Juniper, F5, and Huawei networks</li> <li>Strong documentation and communication skills</li> </ul>

<p><strong>ROLE OBJECTIVE</strong> Establish and maintain the Otech business continuity management system (BCMS) as part of the Enterprise Governance, Risk &amp; Compliance function, aligned with ISO 22301 and integrated with the enterprise risk management framework. The role owns the business continuity policy, the business impact analysis methodology, the plan standards, the exercise program and continuity reporting, and prepares Otech for ISO 22301 certification. It works as part of the independent second line: it sets the standards, facilitates, challenges, monitors and reports, while divisions own their continuity plans and recovery and the technology function owns disaster recovery.</p><p><strong>RESPONSIBILITIES</strong></p><p><strong>Business Continuity Management System (ISO 22301)</strong></p><ul><li>Establish, document and maintain the BCMS aligned with ISO 22301, Omantel Group requirements and the ERM framework, and drive it to certification readiness</li><li>Develop and maintain the business continuity policy, BCMS scope, objectives and procedures through the policy lifecycle</li><li>Define business continuity roles across the three lines and maintain the network of first-line continuity coordinators in each division</li><li>Maintain the BCMS document set and records: business impact analyses, continuity risk assessments, strategies, plans, exercise reports and management review inputs</li><li>Run the BCMS management review cycle and track nonconformities and corrective actions to closure</li></ul><p><strong>Business Impact Analysis &amp; Continuity Risk Assessment</strong></p><ul><li>Define and maintain the business impact analysis methodology, templates and recovery criteria, consistent with the enterprise risk scoring criteria</li><li>Facilitate business impact analysis with every division, challenge first-line inputs, and consolidate the results into an enterprise view of critical activities, dependencies and recovery priorities</li><li>Coordinate continuity risk assessments of critical activities, sites, suppliers and technology dependencies, and feed the results into the enterprise risk register with named first-line owners</li><li>Maintain the register of critical activities, single points of failure and critical supplier dependencies, and refresh it on the annual cycle and on material change</li></ul><p><strong>Continuity Strategies, Plans &amp; Exercise Program</strong></p><ul><li>Define the standards and templates for business continuity strategies, business continuity plans and crisis management procedures, and guide divisions in preparing their own plans</li><li>Review divisional continuity plans against the standards, the business impact analysis results and the disaster recovery plans owned by the technology function, and track remediation of gaps</li><li>Design and run the annual exercise program (tabletop, simulation and integrated exercises with disaster recovery tests), and document results, lessons learned and corrective actions</li><li>Maintain the crisis management framework (activation, escalation and communication procedures) and support the Crisis Management Team during activations and post-incident reviews</li><li>Coordinate continuity requirements for critical suppliers and partners with Procurement and contract owners, and verify supplier continuity assurance evidence</li></ul><p><strong>Integration with ERM, Cyber GRC, QA &amp; HSE and Disaster Recovery</strong></p><ul><li>Integrate continuity and resilience risks into the enterprise risk register and monitor treatment progress with the risk owners</li><li>Align the BCMS with the ISO 27001 ISMS, incident management and disaster recovery arrangements of cyber GRC and the technology function, without duplicating documentation or reviews</li><li>Define and monitor continuity and resilience key risk indicators as part of the enterprise KRI set and highlight indicators breaching tolerance</li><li>Work with QA &amp; HSE on the interfaces between emergency response, site safety and business continuity so that plans hand over cleanly</li><li>Contribute BCMS reviews, exercises and certification dates to the integrated assurance calendar</li></ul><p><strong>Compliance, Reporting &amp; Decision Support</strong></p><ul><li>Map business continuity and resilience obligations (TRA / MTCIT license conditions, Cyber Defense Centre requirements, Omantel Group requirements and obligations inherited from regulated customers) into the compliance obligations register and monitor adherence</li><li>Prepare responses to customer and regulator business continuity assurance requests (due diligence questionnaires, audits and certification evidence) with the account and delivery teams</li><li>Produce BCMS reporting for the Risk &amp; Compliance Committee, Executive Committee and Omantel Group Risk: readiness status, plan currency, exercise results and open corrective actions</li><li>Provide scenario-based insight on major disruption scenarios (site loss, extended service outage, critical supplier failure, cyber incident, pandemic) to support leadership decision-making</li><li>Escalate overdue plan reviews, failed exercises and untreated continuity risks to the Senior Manager GRC without delay</li></ul><p><strong>Team Contribution &amp; Development</strong></p><ul><li>Deliver business continuity awareness and training for plan owners, continuity coordinators and crisis team members</li><li>Maintain BCM tools, templates, records and document control within the GRC document set</li><li>Deliver against personal KPIs, the team competency matrix and the certification roadmap</li><li>Apply best practices in solutioning, storytelling and commercial awareness in all outputs</li></ul><p><strong>Skills</strong></p><ul><li>BCMS design &amp; operation (ISO 22301, BCI Good Practice Guidelines)</li><li>Business impact analysis &amp; continuity risk assessment</li><li>Continuity plan standards, writing &amp; review</li><li>Exercise design &amp; facilitation</li><li>Crisis management &amp; communication</li><li>Stakeholder coordination &amp; reporting</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Qualification</strong> Bachelor's in Business Administration, Risk Management, Information Technology, Engineering or relevant</li><li><strong>Certification</strong> BCI Certificate (CBCI) or DRI Certified Business Continuity Professional (CBCP) held; MBCI preferred</li><li>ISO 22301 Lead Implementer or Lead Auditor (held or in progress)</li><li>ISO 31000 Risk Manager or ISO 27001 Lead Implementer / Auditor desirable</li><li><strong>Experience</strong> 5+ years in business continuity, operational resilience, crisis management or disaster recovery roles</li><li>Hands-on experience running business impact analyses, writing continuity plans and delivering exercise programs, preferably within an ISO 22301 certified BCMS</li><li>Experience in ICT / data center / cloud / telecom services preferred</li></ul>

<p>1. Role Objective JOB CONTENT Lead and manage the Bank s marketing, branding, media and communications activities by developing and implementing integrated strategies that strengthen the Bank s corporate brand and institutional identity, enhance stakeholder awareness, promote its development mandate, products and initiatives, and safeguard its reputation. The role ensures consistent brand positioning, messaging and communication across all channels while supporting effective engagement with customers, media, government entities and other key stakeholders.</p><p>2. Duties &amp; Responsibilities</p><ul><li>Lead the development and implementation of the Bank s annual marketing, branding, media and communications plans in alignment with approved corporate strategy, business priorities and institutional objectives.</li><li>Develop, maintain and strengthen the Bank s corporate brand architecture, visual identity, positioning, messaging and brand guidelines to ensure consistent application across all departments, branches and communication channels.</li><li>Act as the custodian of the Bank s brand, ensuring appropriate use of the Bank s name, logo, visual identity, tone of voice, templates, signage, publications and promotional materials.</li><li>Monitor brand perception, awareness and consistency and recommend initiatives to enhance the Bank s corporate image and market positioning.</li><li>Plan and oversee integrated marketing and branding campaigns promoting the Bank s products, services, development programs, initiatives and achievements to targeted customer and stakeholder segments.</li><li>Maintain effective relationships with domestic and international media. Coordinate media enquiries, interviews and briefings, ensuring the Bank s position is presented accurately and consistently.</li><li>Oversee the Bank s digital communication channels, including website content, socials, LinkedIn and other digital communication activities, ensuring content is accurate, timely and aligned with approved brand and communication standards.</li><li>Develop and review corporate communication and branding materials, publications, reports, presentations, brochures, advertisements, promotional materials, event branding and other institutional content prior to publication or external release.</li><li>Coordinate the branding and communication requirements for major Bank initiatives, events, launches, campaigns, partnerships and stakeholder engagements in cooperation with relevant departments.</li><li>Manage the Bank s appointed marketing, communications and media agency. Agree briefs, workplans, budgets and delivery standards, review performance and ensure all work meets the Bank s requirements.</li><li>Establish and maintain relationships with ministers, senior government officials, regulators and other public-sector stakeholders relevant to the Bank s mandate.</li><li>Oversee the preparation of briefing notes, speeches, presentations, key messages and media material for the CEO and other senior representatives of the Bank.</li><li>Advise senior management on media coverage, emerging issues and matters that may affect the Bank s reputation.</li><li>Lead the communications response to sensitive or high-profile issues, working closely with senior management and the relevant Legal, Compliance and Risk functions.</li><li>Ensure employees authorized to speak on behalf of the Bank are properly briefed and that external statements receive the necessary approvals before release.</li><li>Coordinate with internal departments and branches to ensure marketing, branding and communication requirements are identified, prioritized and delivered in accordance with approved plans and corporate standards.</li><li>Monitor marketing and branding budgets, campaign performance, media effectiveness, brand-related indicators and relevant performance measures, and prepare periodic reports and recommendations for management.</li><li>Ensure all marketing, branding, media and communication activities comply with applicable internal policies, corporate identity guidelines, regulatory requirements, confidentiality standards and approval authorities.</li><li>Lead and manage the Marketing, Media &amp; Communications Team with clear accountability for the quality and timely delivery of its work.</li><li>Set the team s objectives and priorities, allocate responsibilities, manage workloads and review individual and team performance.</li><li>Align the team and appointed agency to a single plan and clear accountabilities.</li><li>Build the capability of the team through coaching, regular feedback, development planning and appropriate training.</li><li>Review the team s structure, staffing and skills requirements and make recommendations to ensure it has the capacity and expertise required to support the Bank.</li></ul>KEY INTERACTIONS<ul><li>1. Internal</li><li>o Senior Management</li><li>o Business &amp; support departments</li><li>o Branches</li><li>o Product &amp; business development teams</li><li>o Strategy &amp; planning functions</li><li>o Compliance, Legal &amp; Risk functions</li><li>o HR</li><li>o Procurement &amp; Finance</li><li>2. External</li><li>o Ministers &amp; senior government officials</li><li>o Government ministries &amp; regulators</li><li>o Domestic &amp; international media</li><li>o The Bank s appointed marketing, communications &amp; media agency</li><li>o Strategic partners &amp; communications service providers</li><li>As part of day-to-day activities</li><li>3. Level of External Interaction</li><li>This position requires high level of external interactions</li></ul><p><strong>Desired Candidate Profile</strong></p><h3>MINIMUM EDUCATION, QUALIFICATIONS SKILLS</h3>Bachelor s degree in marketing, Communications, Media, Public Relations, Branding, Business Administration or equivalent professional qualifications.<h3>Experience</h3>A minimum of eight to 10 years relevant experience in marketing, corporate communications, media relations, public relations or brand management with experience in a management or senior supervisory position.<h3>The Candidate Should Have</h3><ul><li>Proven experience of leading and developing a marketing, media or corporate communications team, including setting objectives, allocating resources and managing individual and team performance.</li><li>Direct experience of dealing with domestic and international media, including interviews, media enquiries and sensitive issues.</li><li>Experience of working with ministers, senior government officials, regulators, board members and senior executives.</li><li>Experience of managing an external marketing, communications or media agency with responsibility for briefs, budgets, delivery and performance.</li><li>Experience of advising senior management on communications and reputational matters.</li><li>Experience of preparing communications for senior leaders and managing sensitive or crisis-related communications.</li><li>Experience in banking, financial services, a development institution, a government-related entity or another high-profile organization would be an advantage.</li></ul><h3>Special Skills &amp; Knowledge</h3><ul><li>Strong knowledge of marketing, branding, corporate communications, media relations and PR practices.</li><li>Strong understanding of corporate brand strategy, brand architecture, visual identity and reputation management.</li><li>Ability to develop and implement corporate branding and positioning strategies.</li><li>Strong understanding of brand governance and application of corporate identity standards.</li><li>Strong content development, editing, presentation and corporate messaging capabilities.</li><li>Good understanding of digital marketing, social media management and online brand management.</li><li>Ability to plan and manage integrated marketing, branding and communication campaigns.</li><li>A solid understanding of the domestic media and government environment supported by an awareness of relevant regional and international media.</li><li>Sound judgement and discretion, particularly when dealing with confidential, sensitive or reputational matters.</li><li>The confidence and professional standing to work effectively with senior executives, board members, government officials, regulators and journalists.</li><li>Strong leadership and people-management skills with the ability to set clear expectations, develop staff and maintain effective performance across the team.</li><li>Strong agency and budget management skills.</li><li>Excellent written and spoken Arabic and English.</li><li>The ability to prepare senior representatives for media interviews and public engagements.</li><li>The ability to assess media coverage and stakeholder concerns and provide clear, practical advice to senior management.</li><li>Business Understanding: This position requires a high level of business understanding</li></ul>

<h3>Duties and Responsibilities</h3>Lead the development, enhancement, approval, and implementation of a risk-based Internal Audit Plan aligned with Muscat Stock Exchange's strategic objectives, risk profile, regulatory requirements, and Audit and Risk Committee priorities. Develop an annual training plan for Internal Audit Department personnel, ensuring alignment with the organization-wide learning and development initiatives and focusing on competencies, knowledge, and skills required for the department to effectively discharge its responsibilities. Ensure effective coordination between External Auditors and the Internal Audit Department to maximize reliance on audit work, enhance assurance coverage, and minimize duplication of effort. Keep the Audit and Risk Committee continuously informed of changes in the internal control environment, governance practices, emerging risks, and developments in internal auditing standards and leading practices. Provide written confirmation to the Chairperson of the Audit and Risk Committee, at least annually, regarding the organizational independence of the Internal Audit function. Provide independent and objective advice to the Audit and Risk Committee and Executive Management to strengthen governance, risk management, internal controls, and decision-making processes. Oversee the execution of independent audits and objective reviews of Muscat Stock Exchange activities, operations, systems, financial processes, assets, and workforce-related activities to assess the adequacy and effectiveness of governance, risk management, and internal controls. Review unaudited quarterly financial statements and assess the reliability, accuracy, completeness, and integrity of financial and operational reporting processes. Evaluate the design, implementation, and operational effectiveness of internal controls, policies, procedures, and operating systems to ensure compliance with applicable laws, regulations, internal frameworks, and professional standards. Identify control weaknesses, governance gaps, operational inefficiencies, and emerging risks, and recommend practical corrective actions to strengthen controls, improve efficiency, and reduce risk exposure. Oversee reviews of business processes, operational procedures, and regulatory compliance practices to ensure adherence to legal requirements, internal regulations, approved procedures, and corporate governance obligations. Monitor the implementation of agreed corrective actions, audit recommendations, and management action plans to ensure timely and effective resolution of identified issues. Coordinate and share relevant risk and control information with the Risk and Compliance Department and other assurance providers, as appropriate, while maintaining Internal Audit's independent reporting and escalation responsibilities. Escalate significant issues, material risks, interference with audit activities, resource limitations, or any matters affecting the independence, effectiveness, or objectivity of the Internal Audit function to the Audit and Risk Committee, where necessary. Safeguard the organizational independence and professional objectivity of the Internal Audit function and ensure that audit activities remain free from management interference, conflicts of interest, or operational responsibilities that may impair professional judgment. Confirm annually to the Audit and Risk Committee the organizational independence of the Internal Audit function and disclose any actual, potential, or perceived impairments. Ensure unrestricted access to records, systems, data, personnel, assets, premises, and information necessary to perform internal audit activities while maintaining confidentiality and safeguarding sensitive information. Coordinate with External Auditors, regulatory authorities, the State Audit Institution, and other assurance providers to enhance assurance coverage, minimize duplication of effort, and improve oversight effectiveness. Prepare and submit audit reports, regulatory information, and required disclosures to Oman Investment Authority, regulatory authorities, and authorized stakeholders while complying with governance and confidentiality requirements. Monitor emerging risks, market developments, regulatory changes, professional trends, and best practices in internal auditing and provide relevant insights and recommendations to Management and the Audit and Risk Committee. Oversee the development and periodic update of the Internal Audit Charter, audit strategy, methodologies, policies, procedures, manuals, quality assurance frameworks, templates, and working practices in accordance with Global Internal Audit Standards and continuous improvement principles. Establish, implement, and maintain a Quality Assurance and Improvement Program (QAIP), including ongoing monitoring, internal assessments, external assessments, performance evaluations, and continuous improvement initiatives. Ensure compliance with professional standards and guidance issued by The Institute of Internal Auditors (IIA), applicable Codes of Ethics, Global Internal Audit Standards, and other relevant professional requirements while promoting integrity, competence, confidentiality, professionalism, and due professional care. Provide independent consulting services related to governance frameworks, policies, procedures, internal controls, system implementations, authority matrices, performance indicators, and operational improvements without assuming management responsibilities or compromising audit independence. Review the design and implementation of manual and automated systems and provide recommendations to ensure the inclusion of appropriate internal controls and effective governance and risk management practices.<p><strong>Desired Candidate Profile</strong></p><h3>Job Specifications</h3>Bachelor's Degree in Accounting, Finance, Auditing, Business Administration, Economics, Risk Management, Information Systems, Law, or other related disciplines. Master's Degree in a relevant field is preferred. Professional Experience Master's Degree + Minimum 8 years of relevant experience. Bachelor's Degree + Minimum 10 years of relevant experience. Required Knowledge Comprehensive knowledge of Muscat Stock Exchange's approved strategic and operational plans, and the roles, responsibilities, authorities, and objectives of the Internal Audit Department. In-depth knowledge of laws, regulations, regulatory requirements, corporate governance frameworks, professional standards, and procedural manuals relevant to Muscat Stock Exchange, the capital market sector, and the Internal Audit profession. Strong understanding of the Internal Audit Charter, departmental policies, procedures, methodologies, manuals, and quality requirements governing Internal Audit activities. Sound knowledge of the core and support functions operated by Muscat Stock Exchange, including commercial, financial, regulatory, operational, and technology-related activities within the audit scope. Comprehensive understanding of Muscat Stock Exchange systems, trading platforms, financial systems, operational applications, information technology environments, and other specialized systems relevant to Internal Audit activities. Strong knowledge of financial, operational, regulatory, technology, cybersecurity, fraud, governance, reputation, business continuity, and emerging risks associated with Muscat Stock Exchange operations. Required Competencies Capabilities Thorough understanding of the Global Internal Audit Standards, International Professional Practices Framework (IPPF), and relevant guidance issued by The Institute of Internal Auditors (IIA). Strategic and independent audit leadership, including the ability to align audit plans with Muscat Stock Exchange strategy, risk profile, and Audit and Risk Committee priorities while exercising independent professional judgment. Strong risk analysis and professional judgment capabilities to assess financial, operational, regulatory, technological, cybersecurity, and emerging risks and prioritize audit activities accordingly. Stakeholder management skills with the ability to build professional relationships and communicate effectively with the Audit and Risk Committee, Board of Directors, Senior Management, regulators, external auditors, and other assurance providers while maintaining independence. Leadership and change management capabilities to manage, develop, and motivate audit professionals while driving continuous improvement initiatives and audit transformation projects. Integrity and discretion in handling sensitive matters, confidential information, fraud investigations, whistleblowing cases, and professional conflicts. Resource and organizational management capabilities, including prioritization, budgeting, service provider management, and ensuring sufficient resources for the Internal Audit function. Skills Risk-Based Internal Auditing, including audit planning, audit program development, execution of financial, operational, regulatory, IT, and integrated audits, evidence gathering, and reporting. Financial Analysis and Data Analytics, including review of quarterly financial statements, analysis of operational and financial data, and use of continuous auditing and technology-enabled audit tools. Audit Reporting and Presentation skills, including preparation of concise, accurate, risk-focused, evidence-based audit reports and presentation of findings to senior stakeholders. Planning and Management skills covering budgeting, resource allocation, team leadership, project management, contract management, service level management, performance monitoring, and staff evaluations. Governance, Risk, and Control Assessment skills, including evaluation of governance frameworks, risk management systems, internal controls, delegated authority matrices, policies, procedures, IT controls, business continuity arrangements, and disaster recovery capabilities. Communication and Influencing skills, including written and verbal communication, interviewing, negotiation, facilitation, presentation, persuasion, and the ability to explain complex audit and risk matters to diverse stakeholders.

<p>Develop sales strategies and campaigns to drive revenue growth across designated regions and portfolios. Present Company to potential clients through direct communication in face-to-face meetings, telephone calls and emails. Develop new business relationships and generate revenue for the Company to an agreed target that is set annually. Lead the team to create opportunities to upsell between different levels, Managing and maintaining a pipeline and ensuring all sales administration is recorded. Maintain a full knowledge of the marketplace and commercial environment relevant to the designated regions and to suggest strategic plans to maximize potential growth. Provide other sales, service and operational reports and performance measures as required. Ensure the Team remains proactive and responsive to prospective clients. Ensure delivery of consistent customer service levels that meet client requirements. Retain and develop strong relationships with clients; delivering strategic insight and advice and industry intelligence, to help them achieve their objectives. Regularly meet with clients and where necessary, assist in the resolution of any major issues with these clients. Ongoing review of existing client services and requirements through strong relationships and consistent high service levels. Mobilize Company resources/talent to best react to client issues/feedback and approach from competitors. Ensure customer satisfaction across all designated portfolios, ensuring 100% client retention. Ensure implementation of any retention objectives, policies and initiatives within the context of the overall corporate plan. Transition new clients successfully to the account management team. Determine an efficient communication procedure to alerting account management teams of issues that impact client delivery or service. Manage and ensure profitability through the achievement of targets, pricing decisions and the development and control of budgets. Acts as an effective ambassador for the company. Actively seek and communicate market intelligence back to the business. Identifies and communicates opportunities for product/service development. Provide detailed monthly reporting on sales activity, customer service levels and retention rates. Assist with annual budgets and forecasts. Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks and participating in professional organizations. Ensure that commercial and customer focus is embedded into the strategy for place, optimizing revenue and grant opportunities aligned to the Corporate Plan. Developing Service Delivery Plans / Sales and Distribution Plan which incorporates financial/ operational/ compliance in line with governance risk and equality framework, contributing to the development of the strategies. Maintain prescribed hygiene standards. Ensure all local environmental requirements are adhered to. Knowledge of regional council compliance requirements. Understand and meet obligations of health and safety requirements of employment legislation. All Quality, Health and Safety policies are complied with including wearing personal protective equipment by the staff as recommended Devise process to identify and contain/minimize hazards till appropriately addressed. Maintain an event register with an accident summary report (any accident or near miss accident, injury or non-injury, possible hazards) Forecast staff requirements for the department, plan budget and get requisite approval Define knowledge/skillsets required Effective communication within and outside the team Create a supportive environment for the team members Contribute to the team, letting others know information that may be useful or important Help to create a fun, supportive work environment Liaison with management and other line managers (as part of cross function team) for efficient running of the department. Participate in management and supervisory meetings as and when required. Produce end of month departmental report, on time, and as required by the management. Ensure accurate and up to date, daily, weekly, monthly records as required by the management. Ensure tasks are understood by the team members, and performed responsibly and diligently Help others in the team if needed, Support relief staff in their duties. The Job holder should perform all the other duties or responsibilities as assigned by the Line Manager. Any other duty assigned by the line manager</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level Minimum Requirement Bachelors / Master's Degree Master s degree in Sales Management OR business administration (MBA). Professional Qualifications Certified Professional in Distribution and Warehousing (CPDW). Distribution Operation Analysis and Design Certificate. Certified Supply Chain Management Professional. Work Experience At least 15+ years of working experience in a Senior Sales position within a fast-paced and dynamic fresh food/dairy industry. Job Specific Skills Proven track record on interacting with Senior Management in a highly sensitive and collaborative to agree with Company s strategic direction. Media sales experience and knowledge of the market, current media issues, competitor behavior &amp; strategy. Experience in successfully managing geographically dispersed sales teams. Extensive new business generation experience. Experience in working with senior Sales Management to align sales strategies and solutions. Experience in creating effective sales strategies and solutions in a b2b consultative selling environment with long sales cycles. Knowledge and awareness of competitor behavior and strategy. Capable of hands on problem-solving, with ability to generate ideas and solutions. Generic Skills Must be alert, strive for accuracy, and have ability to exercise independent thinking and judgment, be a self- motivator, and attention to detail. Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability. Integrity, discretion and loyalty.</p>

<p>JOB PURPOSE: The Deputy Director supports the Scholarship Director in all facets of development, planning, implementation and communication of the programme; the relationship will be one of mentoring and succession planning in anticipation of a continuing and sustainable programme. S/he will have responsibility to ensure that communications with stakeholders; sponsors, candidates, scholars and parents are clear and continuous and will also assume responsibility for special projects and development of new programs as required and assigned. In the absence of the Director, the Deputy Director shall act in that capacity. KEY RESPONSIBILITIES A blend of academic, administrative, outreach, business development and management tasks to support all elements of the Scholarship Directorate, including but not limited to: Academic, administrative and operational oversight National and international liaison with academic institutions Communications with parents, students, public and private sectors on all aspects of the programme Student welfare, selection, placement, monitoring and evaluation Policy, planning and development of new and existing programs Oversight of all technical areas required for the scholarship programs Support in strategic planning and financial and budgeting processes Works closely with Director in all areas of programme development and delivery Perform other duties as assigned or required by Scholarship Director WORK ENVIRONMENT Many locations throughout the year; local, regional and international Stressful Requires a great deal of multi-tasking Evenings and weekends, through national holidays Great deal of time on computer Connected to programme 24/7 through multi-media, particularly during on-site elements COMMUNICATION Internal: Department Management Takatuf Colleagues (Consulting, Corporate Services) External: Students, parents and community nationally, regionally and internationally Academic institutional leadership national, regional, international Educational professionals and academics national, regional, international Funding partners Work experience partners AUTHORITY &amp; DECISION MAKING Supports Director in decision making Acts in the absence of the Director In accordance to the Manual of Authority</p><p><strong>Desired Candidate Profile</strong></p><p>SKILLS, QUALIFICATIONS &amp; EXPERIENCE Skills: Familiarity with national and international tertiary education systems Familiarity with learning culture of the Sultanate of Oman and learning styles of Omani students Excellent communication skills in both Arabic and English Good ICT skills for academic and administrative purposes Ability to multi-task and work effectively with a small team in a complex environment Excellent interpersonal and problem-solving skills Strong commitment to the goals of the Takatuf Scholarship Programmes Strong work ethic demonstrated in previous positions/accomplishments Comfort working in a dynamic environment and willingness to engage in all necessary tasks, large and small Demonstrated ability to maintain the integrity, security and transparency of academic processes Demonstrated ability to work effectively with individuals from a broad spectrum of backgrounds, both nationally and internationally Demonstrated ability to accept delegated tasks, follow directions and complete assignments in a timely, accurate, effective and professional manner Minimum Qualification/Experience: Earned doctorate from an internationally recognized and fully accredited university preferably earned 5 years ago or more. Academic administrative experience at the tertiary level, including teaching, evaluation, research, service and institutional management/accountability at a senior level for no less than 8 years in total. Professional and academic credibility</p>