JOB PURPOSE

HR Specialist is responsible for the day-to-day management of HR operations, including recruitment, employee records and documentation, HR reporting, employee relations, payroll processing, training coordination, and employee engagement. The role ensures accurate, compliant, and efficient HR administration in line with Omani Labour Law and company policy, and supports a positive and productive workplace for all employees.

MAIN TASKS, DUTIES AND RESPONSIBILITIES

RECRUITMENT & ONBOARDING

1. Recruitment

- Coordinate end-to-end recruitment activities, including job postings, screening, shortlisting, and scheduling interviews.

- Liaise with hiring managers to understand staffing needs and prepare job descriptions.

- Manage new hire onboarding, including offer letters, contracts, and orientation.

- Maintain and update the recruitment tracker and candidate database.

2. Employee Records & Filing

- Maintain accurate and up-to-date employee personnel files (physical and electronic).

- Ensure all employee documentation complies with Omani Labour Law requirements.

- Track and renew employee documents (visas, labour cards, ID cards, contracts).

3. HR Reporting

- Prepare regular HR reports (headcount, turnover, attendance, leave balances, etc.).

- Support management with data and analytics for HR decision-making.

- Maintain HRIS records and ensure data accuracy.

4. Payroll

- Process monthly payroll inputs (attendance, leave, overtime, deductions).

- Coordinate with Finance to ensure accurate and timely salary disbursement.

- Maintain payroll records and respond to employee payroll-related queries.

- Ensure compliance with Social Protection Fund (formerly PASI) and Wage Protection System (WPS) requirements.

5. Employee Relations

- Act as a point of contact for employee queries and concerns.

- Support the resolution of grievances and disciplinary matters in line with company policy and Omani Labour Law.

- Promote fair and consistent application of HR policies across the organisation.

6. Training & Development

- Identify employee training needs in coordination with department heads.

- Coordinate and schedule internal and external training programmes.

- Maintain training records and track employee development plans.

- Support onboarding and induction training for new hires.

7. Employee Engagement

- Plan and coordinate employee engagement activities and events.

- Support initiatives that promote a positive workplace culture.

- Collect and analyse employee feedback (surveys, exit interviews) to improve engagement.

- Assist management in implementing retention and motivation programmes.

MINIMUM QUALIFICATIONS

Education: - Bachelor's degree in Human Resources, Business Administration, or a related field.

- CIPD, PHR, or SHRM certification is an advantage.

Experience:

- Minimum 4 years of relevant HR experience covering recruitment, operations, employee relations, and payroll.

- Strong working knowledge of Omani Labour Law.

Technical Skills:

- HRIS and payroll systems; proficiency in MS Office (Excel, Word, Outlook).

- Familiarity with Social Protection Fund (PASI) and Wage Protection System (WPS) processes.

- Recruitment platforms and applicant tracking tools.

Soft Skills:

- Excellent communication skills in English and Arabic.

- Strong organisational and time-management skills.

- High attention to detail and confidentiality.

- Problem-solving, interpersonal, and employee grievance-handling skills.