The Stewarding Supervisor is responsible for supervising the stewarding team to ensure the highest standards of cleanliness, hygiene, and safety across all kitchen and back-of-house areas. This role supports smooth kitchen operations by maintaining equipment, enforcing hygiene standards, and ensuring compliance with IHG brand standards, local regulations, and hotel policies.
YOUR DAY-TO-DAY:
- Supervise daily stewarding operations, ensuring cleanliness and sanitation of kitchens, stores, back-of-house areas, and F&B outlets
- Ensure proper use, cleaning, storage, and maintenance of kitchen equipment, utensils, crockery, cutlery, and glassware
- Monitor dishwashing and waste management processes to ensure efficiency and hygiene compliance
- Enforce food safety, hygiene, and health & safety standards in line with local regulations and IHG policies
- Conduct daily briefings and allocate duties to stewarding team members
- Support chefs and F&B teams to ensure uninterrupted operations during service periods and events
- Maintain par stock levels of cleaning supplies and operating equipment, coordinate requisitions with purchasing
- Identify maintenance issues and coordinate with Engineering for timely repairs
- Train and coach stewarding colleagues on correct procedures, safety practices, and brand standards
- Ensure proper segregation and disposal of waste in line with sustainability and environmental guidelines
- Assist in inventories, audits, and inspections related to hygiene, safety, and cleanliness
- Lead by example, promoting teamwork, discipline, and a positive work environment
WHAT WE NEED FROM YOU:
- Minimum 2–3 years of experience in stewarding operations, preferably in a 4 or 5-star hotel
- Previous supervisory experience is an advantage
- Knowledge of HACCP, food safety, and hygiene standards
- Ability to manage teams in a fast-paced, high-volume environment
- Strong organizational and communication skills
- Basic English communication skills; additional languages are an advantage
- Physically fit and able to work flexible shifts, including weekends and public holidays
WHAT YOU CAN EXPECT FROM US:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?