VAC00690-Key Account Manager

Business & Wholesale

place

Muscat, Oman

Short description

Internally and Externally

Ooredoo Oman Family Member

As the Key Account Manager you will be managing the accounts of key enterprise customers from the business sector in Oman focusing on increased revenue and customer retention by meeting and exceeding the customers needs.

Core Responsibilities

You will be responsible of the following:
Manage, develop and retain key enterprise customers by optimizing the interactions and flow of information between the customer and the Company.
Plan and compile input for the activity plans and develop the Company’s existing offer and solutions portfolio improve the Company’s pipeline.
Prepare and update quarterly Reach Activity Plans.
Visit and interact with own customers according to the Reach Activity Plan.
Plan to develop the Company’s business with customers and to achieve revenue targets.
Analyse usage levels and patterns to identify revenue increasing initiatives, together with the Company’s Business Segment Manager and Sales Support unit.
Monitor unpaid, overdue bills and take action to settle these debts.

The Person

You should have a minimum of 4 years experience with a sales, customer project management background in Oil & Gas, Tourism, Leisure & Hospitality, Manufacturing or the Public sector, experience from Telco or IT Services is desirable with a university degree in a business management.

Skills Required

Good planning and organising skills. Good customer service focus and troubleshooting skills. Good selling and customer focus/service skills. Very good oral and written English a must. Arabic skills are an advantage. Good computer skills in using sales systems and MS Office.

Additional Information

For all internal Ooredoo Oman applicants that wish to apply to this vacancy; you are required to discuss with your line manager first before applying. You will also need to have been working in your current position for a minimum period of one year with a minimum performance Grade three rating.
Note: All the internal positions will be screened based on:
- Promotion Matrix
- Relevance Years of experience
First priority will be given to the applicants who will meet the requirements of the promotion matrix and who will have relevance years of experience as per the job requirements.
For all Non-Ooredoo Oman employees who work for another operation under Ooredoo Group you are required to seek written HR approval from your company first before applying