Activities

The TD General Supervisor is a role within the Technical Department. The TD-GSV is responsible for planning, directing, organising and supervising the day-to-day maintenance and repair activities.

He/she controls quality and is responsible for the implementation of HSEQ standards.

He/she also plans and implements technical training programmes for the technical team.

We Offer

• Market conform salary;
• Twice a year a bonus dependent on performance;
• Opportunity to create impact;
• Work in an internationally oriented environment.

Key tasks

• The main duties and responsibilities of the General Supervisor include;
• Ensures the health and safety of all workers under your direct supervision
• Holds toolbox talks on a daily basis and according to the CSO shift schedule.
• Manages the maintenance and repair of equipment in a timely and cost effective manner, taking into account the quality and longevity of the equipment.
• Ensures that equipment is maintained in a safe and reliable operating condition in accordance with the planned preventive maintenance programme and to identify and rectify recurring problems.
• Monitors warranties and ensures that warranty claims are made.
• Ensures that breakdowns are rectified promptly and that follow-up work is carried out.
• Monitors that repairs to equipment do not adversely affect service to operations.
• Keeps Operations informed of current equipment availability through regular communications and by issuing reports as required.
• Works with the Planning Unit to plan the maintenance programme and provides feedback with the aim of continuous improvement.
• Recommends and develops overall equipment and improvement modifications.
• Manages the team to work effectively and efficiently as a team and with the operations group to ensure optimum equipment availability.
• Supervises sub-contractors working on site and any major projects or repairs.
• Leads and motivates the TD team in a professional manner.
• Adheres to established service levels and service standards.
• Actively participates in the recruitment and selection of personnel.
• Defines and implements work processes and participates in projects.
• Conducts performance reviews with staff.
• Coordinates with project management.
• Manages weekly personal shift rotas including holiday management through the management system.
• Coordinates with Purchasing to ensure necessary spare parts are ordered, tracked and stocked at optimum levels.
• Acts as liaison between TD team members and Technical Manager including daily correspondence.
• Daily morning meeting with OPS General Supervisors to discuss equipment availability.
• Acts as first point of contact for OPS General Supervisor level for troubleshooting and other OPS issues.
• Provides representative support to all departments within TD as requested by the Technical Manager.
• Designs technical training programmes according to organisational requirements.
• Delivers training, webinars, workshops, etc.
• Evaluates the effectiveness of training programmes.
• Records and reports on training efforts.
• Equipment health assessment and related KPI's.
• Workshop oriented KPI's.
• Forecasts and assists in monitoring CAPEX and OPEX.

Your Profile

• Working level will be at least Diploma, preferably Bachelor's Degree.
• Strong technical and technological background in the maintenance and repair of heavy industrial equipment (forklifts, reach stackers, terminal trucks, etc.)
• 5 - 10 years of experience.
• Excellent communication skills in English (both verbal and written) Minimum level B2.
• Strong interpersonal skills and ability to work well with others.
• Problem solving skills.
• Proven leadership, organisational and systems analysis skills.
• Technical support.
• Familiar with testing methodologies and tools.
• Is a strong troubleshooter with a proven ability to structurally solve problems.

Important values

• Safety first, always. You show ownership and engagement. When you observe incorrect behavior, you will be bold and address the behavior freely and safely.
• Doing the Right Things Right. Even if no one is looking; We are transparent about what we do and say. Your dealings with our (internal) customers, colleagues and stakeholders are guided by honesty, trust and integrity at all times. You take ownership and accountability for your own actions.
• Constant care for Our People and Environment: We embrace inclusion and we treat everyone with respect, fairness and honesty regardless our background, nationality, gender or religion. You trust and listen to others and you speak with one voice to the outside world. You are part of a team, you are loyal, engaged and you take responsibility.
• Constant care for our customers: We are passionate about what we do and in our communication with our customers we exhibit this passion. You listen to your (internal) customers and you seek to continually improve the quality of our service. You are accountable for your promises to your (internal) customers. Your word is your bond. You represent the company when you speak to our customers and you treat our customers with respect and honesty.
• Life Long Learning for Growth: We are passionate about learning and we apply our learning in our job. You are self-conscious and you always see opportunities to learn and grow. You have a growth mindset and you are eager to learn. You take ownership of your own development and you seize the opportunities that are provided to you to increase your competencies.

Note: We thank all applicants for their interest however only those candidates who are shortlisted will be contacted.