Company Description

ZOI is a leading international wholesale telecommunications provider in the Middle East, delivering connectivity, voice, roaming, and messaging services to regional operators, international carriers, and global hyperscalers. As a collaboration between Zain and Omantel, ZOI combines retail and digital expertise with exceptional wholesale capabilities to offer unparalleled solutions worldwide.

Role Description

This is a full-time role for an Expert, Employee Success & Culture at ZOI in our Muscat or Dubai office. The role involves developing and implementing employee engagement initiatives, designing and executing cultural programs, fostering a positive work environment, and supporting talent development and retention strategies.

Major Responsibilities:

• Develop and implement a comprehensive Culture and Engagement strategy for ZOI.
• Conduct research and analysis to understand employee needs, preferences, and engagement levels.
• Design and implement initiatives that promote employee engagement, satisfaction, and well-being.
• Foster a culture of open communication, recognition, and appreciation.
• Partner with leadership to align the strategy with ZOI's overall business objectives.
• Develop and implement DEI initiatives that attract, retain, and develop a diverse workforce.
• Promote a culture of inclusivity where all employees feel valued, respected, and empowered to contribute their best.
• Partner with leadership to ensure DEI principles are embedded in all ZOI operations.
• Foster a sense of one ZOI culture across all locations of GCC.
• Develop communication channels and programs that encourage collaboration and knowledge sharing across borders.
• Work collaboratively with finance and leadership to develop a budget that supports the implementation of Culture and Engagement initiatives.
• Ensure efficient and effective allocation of resources towards initiatives with the highest potential impact on employee engagement.

Education / Skills-set:

·          Bachelor’s degree in Human Resources, Organizational Psychology, or related field

·          Strong understanding of Diversity and Inclusion best practices.

·          Excellent communication, interpersonal, and relationship-building skills.

·          Ability to work independently and as part of a team.

·          Experience working in a fast-paced and dynamic environment.

·          Proficiency in MS Office Suite and HRIS systems.

·          Experience in developing and implementing employee engagement initiatives

·          Knowledge of designing and executing cultural programs

·          Ability to foster a positive work environment and support talent development

·          Experience in HR or organizational development

Experience:

• Minimum of 5 years of experience as a Human Resources Generalist with specific expertise towards DEI, culture, and engagement and a track record of developing and implementing successful Culture and Engagement programs.
• Experience working in the telecommunications industry is a plus.