Key Deliverables:

• Responsible for overall administration and management of IT systems at OAPIL
• Responsible as administrator of the IT infrastructure including the CCTV system and ERP system and maintenance of those IT infrastructure.
• Undertake internal troubleshooting of all IT issues relating to hardware and software.
• You will be responsible to supervise the helpdesk and respond to IT support requests/tickets assigned in a timely manner to ensure minimum disruption.
• Perform preventive maintenance on a regular basis.
• Liaise with suppliers and external support companies as required for support and procurement.
• Provide user support for internet, Wi-Fi requests for all management users and at the helpdesk.
• Responsible for setting-up/modification of e-mail accounts for users.
• Manage and administer ERP & other business application systems
• Advice ODR-IT in the selection of business applications
• Act as first level point of escalation for all IT related queries/ requests including the ERP system, CCTV system and Time and Attendance system.
• Maintain IT inventory both software and hardware.
• Perform preventive maintenance on a regular basis.
• Liaise with suppliers and external support companies as required for support and procurement.
• Oversee adherence to procedures related to Performance Monitoring and Tuning, Disk space management, Back-up, recovery of company data.
• Undertake internal troubleshooting of all IT issues relating to backend hardware and network domains.
• Maintain inventory of server hardware and software licenses.
• Stay updated with latest trends in IT technology.
• Responsible for uptime of infrastructure services and their routine monitoring, updating, trouble shooting. (servers, storage, network, firewall, HA and DR).
• Maintain deployed security solutions and suggest improvements
• Responsible for the IT team’s performance including annual performance reviews and reporting the performance.
• Ensure completion of all IT initiatives in time.
• Assist the ODR-IT as part of the IT strategy team in the roadmap planning for the department.
• Assist the ODR-IT in formulating the annual budget of the department by providing timely inputs. 

Qualifications:

• Graduate in Computer Science
• IT certification preferred (MCSE/ MSCIT/CCNA/ITIL)
• OEM certification is mandatory

Skills/Knowledge:

• Excellent communication skills with business users
• Ability to install, configure and maintain server operating systems (Windows/ Solaris), network switch, and related software.
• Knowledge of server and network security systems, applications, procedures, and techniques.
• High level of security knowledge.
• Excellent communication skills in English.
• Relationship management skills.
• Excellent project management skills.
• Ability to take timely actions and decisions.
• Ability to work under pressure.
• Ability to prioritize tasks.
• Attention for details.
• Analytical skills.
• Ability to multitask
• Excellent knowledge of technical functions
• Negotiation skills.
• Interpersonal skills.
• Budget planning skills.
• Business relationship building skills
• Good debugging skills

Experience: 

• 10+ years of experience of similar work in related industries.
• 3-5 years experience working as ERP administrator -SAP/ Microsoft

Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.

All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.

Visit our DE&I Page to learn more about Prysmian's commitments.

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