As Restaurant Manager, you’ll manage restaurant operations to ensure quality service and standards are maintained to deliver a memorable guest experience. Always following government regulations concerning health, safety or other requirements.

Your Day-yo-Day

People: 

• Manage everyday activity of the restaurant, plan and assign work ensuring you always have the right staffing numbers
• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues
• Train colleagues to make sure they deliver with compliance and to the standards we expect
• Recommend or initiate any HR elated actions where needed.

Financial:

• Assist on preparing the hotel’s annual budget and the setting of departmental goals
• Monitor budget and control expenses
• identify additional sales opportunities to enhance revenue of the restaurant
• Drive promotions that deliver great dining experiences for guests at a good value
• Make sure credit and financial transactions are handled in a secure manner
• Assist on preparing the hotel’s annual budget and the setting of departmental goals

Guest Experience:

• Make sure restaurant’s equipment is in operational condition and regularly cleaned
• Make sure that restaurant facilities are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs
• Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction

Responsible Business 

• Manage the restaurant’s marketing programmer 
• Keep an eye on competitor activity / industry innovation. 
• Make sure food and drinks are secure and stored safely - always keep stock replenished to minimize waste
• Handle restaurant’s inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment
• Other ad-hoc duties - unexpected moments when we have to pull together to get a task done

What we need from you:

• Some college and/or advanced training in hotel restaurant management
• 2 years of related experience, including supervisory experience, or an equivalent combination of education and experience
• Bachelor’s degree / higher education qualification in Hotel Management, culinary arts, orrelated field preferred
• Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local law